Line Manager Job Description
Line Manager Duties & Responsibilities
To write an effective line manager job description, begin by listing detailed duties, responsibilities and expectations. We have included line manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Line Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Line Manager
List any licenses or certifications required by the position: ITIL, APICS, PMP, CSCP, PMAC, NADCAP, WIP, DFSS, TS, ISO
Education for Line Manager
Typically a job would require a certain level of education.
Employers hiring for the line manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Technical, Education, MBA, Marketing, Management, Science, Electrical Engineering, Technology
Skills for Line Manager
Desired skills for line manager include:
Desired experience for line manager includes:
Line Manager Examples
Line Manager Job Description
- Driving high quality ways of working and continuous improvements
- Driving effective collaboration with teams from different countries for project success
- Contribution to NDO IP OS Leadership Team and overall NDO goals
- By leading their respective team in Budapest and Manila, responsible for delivering a professional, customer focused service within the agreed SLAs where applicable
- Responsible for reviewing the team’s service and the smooth flow of business, that the customers are responded to their queries in a timely and professional manner, and that the customer satisfaction is satisfactory
- Maintain satisfactory Business Control results
- Analyse complex/new situations, anticipate potential problems and future trends
- Lead and manage team, provide ongoing coaching and supervision
- Manage day to day issues, concerns
- Hold review meetings with individual team members as and when needed
- The successful candidate will be a tenacious, ambitious, self-starter with a passion for defining a scalable, extensible service platform and will serve as a strong advocate for our customers
- 8+ years work experience in software product management or technology lead in an enterprise software company
- Prior experience in enterprise and cloud management, platform, and/or SaaS a big plus
- Minimum 8+ yrs of experience of Service Delivery
- 6 sigma knowledge
- Data statistic knowledge as plus
Line Manager Job Description
- Have regular formal 1 to1s with team members
- Ensure teamwork at the highest level
- The Product Line Manager provides leadership of and participation in the new product development and launch process (NPDL)
- The Product Line Manager provides marketing application support for assigned products
- The Product Line Manager has primary responsibility for marketing launch activities for new or updated products
- The Product Line Manager has responsibility to review modified standard product requests for technical and financial feasibility including return on investment criteria
- Customer Satisfaction – The primary function of the SLM is to deliver world class service and to drive customer satisfaction
- Sales Alignment - Work hand-in-hand with other SLMs and their counterparts in Sales, typically a Regional Sales Manager or Sales Director to protect and grow the business
- Services Revenue – The SLM is responsible for managing to a services revenue number
- Global Functional Alignment – The SLM must ensure each function on the team follows the standards of the role
- Overall, good standard of general technical knowledge
- Experience working with technical support centers
- Knowledge of HTML and CSS is a must
- Broad working knowledge of and prior experience with the Web – Intranet, HR Tools and applications, IT and Web project management, IT governance, business planning, application systems support, and end user support functions
- Demonstrated responsibility for installation, configuration, troubleshooting, support, and maintenance of Production and Test environments
- Must have experience working in a multinational company
Line Manager Job Description
- Financial and Operations Management – Ensure core financial and operating metrics are managed effective in order to ensure team remains on track towards customer satisfaction, services revenue, and other core metrics throughout the year
- Professional Development – Responsible for developing team’s consulting, technical, and leadership skills to achieve employee satisfaction and scale our business
- Responsible for ensuring maintenance staff at the line station meets the training requirements required to perform their duties
- Liaise with Director, ATS - APAC, other departments and work teams to plan future maintenance activities
- Responsible for ensuring reporting tools are utilized at the Line Station
- Supports management decisions and communicates the philosophy behind decisions to staff
- Continuously scan the region for market shifts, emerging technologies, competitive threats or unmet customers’ needs to continuously improve the regional offering the global understanding of the product lines performance
- Develop tools leveraging global branding and product marketing best practices to enhance the regional product portfolio communication within the assigned regional market, the customer base our sales force
- Work closely with channel, major accounts, global product line teams, and segment managers
- 80% of your time being dedicated to coaching and developing your team around our core processes and personal development
- Able to provide constructive, timely and specific feedback to others
- Lotus notes development skills preferred but not a must
- Professional business and personal conduct
- Willingness to work in an office in Northridge, CA USA
- Demonstrated track record of leadership
- 5 years managing large organizations and managing leads/managers strongly preferred
Line Manager Job Description
- To ensure the purpose of the area is front of mind & is used as a framework to move the department forward
- To always manage all associates respectfully, lawfully & with integrity
- In conjunction with the Shift Manager to oversee day-to-day warehouse operations for the inventory in relation to logistics, customer shipments, receiving, product storage and packaging supplies
- To manage workflow of several departments in conjunction with individual department Coordinators and Lead Personnel
- To oversee the inbound function and to provide instruction to staff on how to best manage and organize the workflow of unloading and receiving of products accurately and securely
- To oversee the outbound function and to ensure efficient and timely processing of products with maximum output in mind at all times and to anticipate workflow requirements and plan accordingly
- To oversee the Customer Returns process to ensure products are inspected and put back into stock within agreed service levels being met
- To advise employees on product care in handling, storing, maintaining and shipping stock and to advise the Shift Manager of related problems
- To oversee the weekly inventory of packaging and product supplies
- To coach and develop warehouse personnel and support department training, cross training and mentoring programs for new and existing team members
- Documented track record of consultative selling
- Experience in new product and/or solution development
- Background in enterprise software critical, with experience in Software-as-a-Service and/or Machine-to-Machine applications a strong plus
- Observing the rules as a part of the normal work routine
- Of responsibility
- 4 years university grade/graduate school
Line Manager Job Description
- To assure proper staffing levels are maintained in each department at all times and adjust workflow accordingly based on a weekly or daily forecast
- To effectively manage and submit weekly payroll reports to Human Resources and to monitor staff attendance
- To assist HR in recruiting and interviewing potential Distribution candidates
- To work on ensuring the maximum accuracy and security of company’s electronic data
- To assist in the development of systems and processes used within the Distribution department
- To respect and maintain the company’s rules for the security, health and safety of its staff
- You will determines organization wide vision for Information Security issues, policies and standards
- You will identifies and communicates security protection goals and objectives with suitable measurement KPI's to support the business security requirements
- You will serve as an internal Information security consultant to the various Business stakeholders to assist / advise / educate on all aspects of Information Security and compliance
- You will ensure proper access controls and identity verification are in place, create and manage a Qualitative risk register conforming to all appropriate standards
- Significant experience in technology, with demonstrated aptitude for technology at business and technical level
- Management abilities and leadership experience within the high tech production environment with an understanding of Wireless, LEC, and Long Distance businesses
- 7-10 years of ITES experience in Help desk and Service desk environment
- Ability to travel both domestically and internationally, although the need to travel will be limited to less than 25%
- Manage different production lines and production cells
- Collaborate with supporting departments ie