Internal Communications Specialist Job Description
Internal Communications Specialist Duties & Responsibilities
To write an effective internal communications specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included internal communications specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Internal Communications Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Internal Communications Specialist
List any licenses or certifications required by the position: SCP, SHRM, SPHR, MBA
Education for Internal Communications Specialist
Typically a job would require a certain level of education.
Employers hiring for the internal communications specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Journalism, Marketing, English, Public Relations, Education, Communication, Business, Human Resources, Corporate Communications
Skills for Internal Communications Specialist
Desired skills for internal communications specialist include:
Desired experience for internal communications specialist includes:
Internal Communications Specialist Examples
Internal Communications Specialist Job Description
- Preparing and cascading communications materials (e.g., weekly e-newsletter, news, announcements, briefing pack, ) to a widespread audience
- Draft, edit and manage intranet content production and schedule for Aon’s primary news vehicle, Aon Avenue, ARS U.S. Retail specific-content for Aon’s global monthly employee newsletter, Aon News for U
- Establish and own the creative development and execution of communication materials for Workplace Solutions
- Draft and develop content for internal/external communications to support the broader business
- Assist with preparing and coordinating materials that support interactions with employees, news media, and other financial industry audiences such as associations
- Research topics to ensure communication content is able to convey complex information to non-technical audiences
- Suggest new and innovative means of communicating relevant messaging across the company
- Support the communications team by anticipating communication requirements, understanding various audiences and constituencies, and responding to requests and inquiries for the department
- Support deployment of communications content to web-based internal and external publishing systems
- Manage and support events logistics, including annual events calendar, monthly team briefings, town halls, all-staff briefings, Serve as a liaison for internal and external inquiries, communications, events, including fulfilling requests for sponsorships, ads, pictures, bios, guest counts
- Familiar with MS Office and HTML
- Comfortable dealing with ambiguity and effortlessly moves between strategic and tactical activities
- Understand and relish in the complexity of a newly merged business in a high growth sector
- Enjoys working in a creative, fast paced environment
- Excellent writing & content creation
- Understanding of the beauty business
Internal Communications Specialist Job Description
- Measure communication effectiveness, gather feedback, report findings, develop and manage action plans
- Provide other ad hoc support and general duties as assigned
- Support the development and management of a strategic internal communication strategy
- Work as partner to the Corporate Communication team, along with business and functional leadership to develop strategies and tools to consolidate and cascade messages to broader organization
- Identify new methods for communicating with associates, leveraging internal communication channels and social media with innovation and creativity, and execute tactics for delivering key messages and information to internal audiences
- Help to establish, maintain and govern an internal calendar of communications, events and announcements
- Assist in the development of a process for measuring and managing our communication channels to ensure the tools are timely, relevant and effective
- Participate in the planning and execution of small and large-scale events
- Build strategy and roll out tactical elements of communications plans, email announcements, intranet content, digital/printed sign content, productivity tool messaging, sales reference materials
- Monitor performance of communications strategies, programs, and initiatives through key metrics
- Experience in managing complex events and business meetings
- Maintains a wide and effective network and quickly establishes rapport with others
- Bachelor’s Degree, Master’s Degree in Communication or Digital, Fluency in English
- Previous experience in the corporate or internal communication field and/or marketing/digital office of luxury brands and/or in matrix organizations is mandatory
- Very good proficiency in creative tools (Photoshop etc), social media tools and content management softwares
- Hands-on attitude, capacity to juggle multiple tasks (both strategic and day-to-day operational), work well under pressure in a dynamic environment, set priorities, and contribute within a team environment
Internal Communications Specialist Job Description
- Write and develop internal communications, including newsletters, eblasts, presentations, announcements, intranet postings
- Develop, manage and measure a portfolio of internal communications channels to deliver information throughout the company
- Collaborate with cross-functional and cross-company teams to generate and launch internal communications materials for all business units
- Consult with teammates across the company regarding communications needs while implementing programs
- Improve the quality, consistency, efficiency and effectiveness of communication channels, while ensuring all communications adhere to brand standards
- Maintain consistent writing style, company voice and content development
- Partners with key constituents to gain full understanding of communication requests
- Proactively manages the development and implementation of communications, including copy/content development, production management, and distribution resulting in consistency and successful execution at Field/Store level
- Keeps abreast of assigned brand initiatives
- Manages special projects ranging from brand merchandising/store visual initiatives to operations, HR, marketing, new business development, and product launches/expansions
- Web skills – ability to manage Intranet
- Exceptional presentation, oral and written communication abilities
- Experience in working with all levels of management and employees
- Global mindset, with a start-up mentality that can simplify complex issues
- Knowledge of camera operations (Dslr & Full body cameras) lighting, audio and editing equipment
- Strong understanding and experience with web and interface design (HTML5) and Jive platform
Internal Communications Specialist Job Description
- Runs all vendor distribution lists for marketing campaign for stores
- Manages distribution of visual marketing materials to ensure all stores receive respective marketing tools
- Provides weekly updates for Communications/Store Execution Project List
- Follows up when needed to field/stores
- Develops expertise in functionality of the digital communications system
- Provides response within 24 hour time frame to Field/Store questions/concerns
- Develops strong knowledge level of brand initiatives in order to effectively address Field/Store questions/concerns
- Exhibits resourcefulness to resolve issues through collaboration with subject matter experts
- Identify aspects of Adient’s reputation, brand, strategy and culture that can be advanced through employee communication
- Translate those strategic opportunities into effective communication approaches that are both creative and substantive—attention-grabbing and worthy of attention
- Good 'news sense' ability to identify storylines
- A minimum of 3 years’ experience in internal communications / workforce communications
- At least 1 year of graphic design experience
- Public Relations certification
- Direct Marketing certification
- Ability to take direction from multiple individuals
Internal Communications Specialist Job Description
- Ensure Adient’s performance culture is visible throughout the employee experience
- Support communication and functional leaders to clearly articulate and advance Adient’s business strategies
- Ensure internal communications are “brand-right,” bringing the brand to life in all touchpoints of the employee experience
- Support the Adient HR function in promoting employee awareness and activities related to the HR cycle, including performance management, compensation and benefits, global engagement surveys, and other HR processes
- Execute all activities in adherence to Adient’s established communication processes and standards of operational excellence
- Collaborate closely with the Director of Global Internal Communication to identify, prioritize and target strategic communication opportunities
- Conceive internal communication campaigns designed to drive global alignment, deliver business results, create advocates, and build shared beliefs that turn actions into ongoing behaviors
- Collaborate across the Communication function to execute the internal communication strategy and supporting campaigns
- Produce, edit and distribute engaging internal content across multiple platforms for various internal audiences
- Coordinate timing, track progress, and regularly report status of communication plan execution
- Bachelor’s Degree in Communication, Journalism, Marketing, Public Relations, Business or equivalent
- At least 2+ years related professional experience or 2 years minimum internship setting
- Must submit at least three writing samples with resume
- Working knowledge of graphics tools (Photoshop) and collaboration platforms (SharePoint)
- Demonstrated proficiency in communication planning and implementation including video, social media, high-impact emails, print collateral, face-to-face and virtual meetings, and mobile technology
- Comfort owning relationships with leaders and colleagues across the organization and driving execution from them