Director, Internal Communications Job Description
Director, Internal Communications Duties & Responsibilities
To write an effective director, internal communications job description, begin by listing detailed duties, responsibilities and expectations. We have included director, internal communications job description templates that you can modify and use.
Sample responsibilities for this position include:
Director, Internal Communications Qualifications
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Licensing or Certifications for Director, Internal Communications
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Education for Director, Internal Communications
Typically a job would require a certain level of education.
Employers hiring for the director, internal communications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Journalism, Marketing, English, Public Relations, Business, Communication, Education, Graduate, Management
Skills for Director, Internal Communications
Desired skills for director, internal communications include:
Desired experience for director, internal communications includes:
Director, Internal Communications Examples
Director, Internal Communications Job Description
- Manage internal communications for 59,500 employees
- Prepare content for the semi-yearly Common Thread print newsletter (printed in six languages)
- Implement and summarize quarterly employee/executive roundtables
- Provide communications counsel, coaching and writing support for executive leaders, including speeches, presentations, conference calls, memos
- Provide communications counsel, coaching and writing support for speeches, presentations, conference calls, memos
- Develop organizational communication strategies and implement plans that support business goals
- Provide vision and secure management buy-in for future programs as the company continues to grow
- Think strategically and develop an approach to all-colleague communications that drives our corporate narrative, business priorities and colleague engagement
- Deliver communications at both the strategic and tactical levels to keep colleagues engaged, empowered and well-informed about the business
- Analyze business problems and needs to determine how to effectively communicate messages, counsel our leaders and influence colleagues
- Leading team to develop and consistently evolve/improve executive platforms
- Internal and external speakers bureau strategy
- Global quarterly all hands and internal video series
- Global internal and executive communications strategy and metrics
- Participate in strategic planning sessions with the peer managers across marketing and communications
- Communicate corporate strategy to employees within your organization
Director, Internal Communications Job Description
- Work in a multi-cultural, cross-functional environment that appreciates different perspectives and collaboration
- Benchmark our program against others in the industry and stay abreast of the latest trends and technology
- Act with integrity, candor and a sense of ownership for the business
- Formulating the editorial strategy, plans and content for engaging, empowering and informing colleagues in how we serve our customers, communities and shareholders
- Writing and editing stories, graphics and presentations that illustrate our key capabilities, growth strategies, efficiency goals and Core Beliefs
- Plan and execute global colleague campaigns to support our editorial and business needs, , Colleague Recognition, Compliance, Performance Management
- Coordinating and producing the CEO’s quarterly global town halls, , content development, logistics, team leadership
- Develop and promote best practices, branding guidelines and editorial policies for our global communicators around the world
- Build and manage colleague engagement projects, , website development for the intranet (a new HR portal, improving usability and creating more engaging content)
- Work closely with EVP of HR, and other executives, on communication projects and strategies, as needed
- The focus of this role is on translating functional strategies into operational plans and priorities
- The potential impact of decisions made by this individual have significant operational or financial impact on the performance standards of the function and may impact the company’s success
- This individual will use in-depth knowledge to solve abstract issues and assess intangible variables, and establish long-range plans
- This individual is accountable for managing to assigned budget
- Plan and direct activities including planning and implementing forecasts, marketing communications, relationship development, key stakeholder management and satisfaction
- Review internal and external communication plans with executive management on a regular basis
Director, Internal Communications Job Description
- Developing plans to build effective communication campaigns across the organization
- Leading non-hierarchical work groups to ensure message alignment and integration across the organization
- Coaching and supports junior members of the team
- Writing or managing the production of a wide range of internal communications focused on business functions and / or investment subject matter
- Enhancing the quality and consistency of communications
- Prioritizing projects and manages expectations of deliverables
- Experience within a marketing agency background supporting a variety of clients is a plus
- High integrity with an open and participative approach to issues
- Passion about the notion of “best in class” for him/herself and the communications team
- BA/MA in communications or a related field
- Strong executive presence and influencer skills
- Experience in developing, managing, and executing communication campaigns
- Experience marketing IT industry solutions, especially cloud, software and data management solutions
- Ability to work collaboratively across functional peers and across organizational functions
- Demonstrated experience working across Finance, Human Resources, Legal, Engineering, Marketing and Sales organizations
- A demonstrated ability to manage and develop professional level employees
Director, Internal Communications Job Description
- Delivers exceptional, innovative work on tight deadlines
- Create engaging employee-focused marketing campaigns to support various HR, community engagement, volunteering and health and wellness initiatives, and translate campaign materials and results into relevant and compelling content for external consumption
- Support a series of in-house events and programs to enhance the employee brand experience
- Work alongside the creative team to develop concepts for internal and external communications campaigns, overseeing the seamless flow of internally published content to our external social media platforms
- Lead a small editorial team in story development, overseeing idea pitches and writing/editing content for publishing
- Synthesizes complex information to form strategic communications plans
- Integrates and develops communications and branding processes that meet business needs across the organization
- Defines implements and reports on outcomes focused measurement of communications
- Establish a business partner model for the internal comms function
- Work with HR and the brand team to support the development of an employer brand to act as a red thread for internal communications and external recruitment
- Have 5+ years communications experience, preferably in a media company and a proven track record executing successful internal communications plans, strong background in developing relevant materials
- Demonstrate pride in what you do great leadership, strategic planning and decision-making skills while taking an entrepreneurial approach
- Build strong working relationships with teams and managers across the business and provide them with internal communications advice and support in order to increase the effectiveness of internal communications for the whole organisation
- Support other internal channel owners by providing support for their channels as needed
- Act as trusted advisor to internal stakeholders on communications best practice
- Develop ways to upskill our leaders with training, tool kits and events to support their role as communicators
Director, Internal Communications Job Description
- Develop a newly established internal comms function providing counsel and training where required
- Ensure a high standard of content delivered through multiple channels with a special focus on the continued adoption of enterprise social network, Hive
- Take a lead role in issues management scenarios
- Work with HR to upskill Senior Management Team (of 140+) as communicators and provide them with the tools and training to be successful
- Create a suite of corporate materials
- Understands different functions across the organization
- Develop and expand internal vehicles for executive visibility, including employee forums, written, digital and video communiques, employee chats
- Cultivate and maintain strong media relationships with key national and local media
- Develop and oversee a comprehensive consumer media strategy
- Serve as a key advisor and consultant for senior leadership on corporate communications and public relations strategy
- Strong track record of delivering impactful internal communications, including message development, communications planning and tailoring/targeting communications for different platforms and audiences
- Experience developing strategic programs and managing events
- Excellent writing, editing and proofreading skills, with strong attention to detail
- Effective communications planning skills and the ability to work to prioritize and move forward multiple deliverables at the same time
- Ability to work with and bring together different groups, teams, and projects
- A results-oriented, collaborative style