Internal Client Services Job Description
Internal Client Services Duties & Responsibilities
To write an effective internal client services job description, begin by listing detailed duties, responsibilities and expectations. We have included internal client services job description templates that you can modify and use.
Sample responsibilities for this position include:
Internal Client Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Internal Client Services
List any licenses or certifications required by the position: PRINCE, PMI, ISEB, ITIL, AWS, OS, UNIX, RE
Education for Internal Client Services
Typically a job would require a certain level of education.
Employers hiring for the internal client services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Accounting, Finance, Business, Education, Marketing, Computer Science, Management, Business/Management, Communications, Human Resources
Skills for Internal Client Services
Desired skills for internal client services include:
Desired experience for internal client services includes:
Internal Client Services Examples
Internal Client Services Job Description
- Collation and review of financial information to be provided to our external auditors, BDO
- Supporting the team around the review and implementation of an updated Sap system
- Providing support on the accounting for acquisitions, re-organisations and other transactions and other ad-hoc projects
- Driving employees on requests
- Performing assignments of various departments (obtaining and executing documents and shipments under a POA)
- Monitoring the technical state of the car fleet
- Editing documents in Adobe Acrobat (changing pages and contents of the pages, reducing size of the documents, protecting files from editing and/or printing)
- Developing, designing and formatting schemes in MS Visio (as advantage)
- Engaging suppliers and vendors to fix issues and provide solutions
- Review financial statements monthly for assigned client programs
- Good financial accounts technical knowledge and understanding particularly around IFRS and FRS102 requirements
- Strong technical and analytical skills with an ability to work accurately under pressure
- A high degree of computer literacy and good spreadsheet skills
- The ability to work as part of a team being able to work on own initiative when required
- Clear communication skills, with the ability to develop effective relationships with at all levels within the Firm
- A proactive hands-on approach and a "can do" attitude
Internal Client Services Job Description
- Ensuring the safe and efficient maintenance of the building and all associated equipment
- Working closely with trusted suppliers supporting the Cambridge office
- Deliver monthly management information for all areas of operations in line with KPI’s and SLA’s
- Checking monthly financial reporting, noting any discrepancies and monitoring costs against budget
- Taking ownership of Health and Safety compliance for the office
- Corresponding with Landlord agencies on building and repair issues
- Attending required Landlord Tenant’s meetings
- Working with the wider delivery team to ensure a consistent approach to training
- Liaising with key stakeholders to identify, scope, develop and deliver training meeting their requirements
- Focussing on delivering a blended learning solution where possible and appropriate
- Working closely with other disciplines (UX, Design, Engineering, QA)
- Having a solid understanding of cross-browser/platform issues and code solutions
- 2+ years of experience building modern apps/sites in a professional environment
- At least two years working with JavaScript, jQuery, and AJAX
- At least one year of experience with server-side scripting languages (PHP, Python, Ruby)
- Comfortable with version control
Internal Client Services Job Description
- Delivering inductions when required
- Developing and maintaining own technical skills to ensure delivery is on-point and in line with new technology and the standards the delivery team adhere to
- Working with the Content Team and our Key Stakeholders to develop material which is on-brand, tracked for revisions and changes, maintained on our portal supporting blended learning approaches and engaging training methodologies for delivery
- Supporting the South West and Wales Clients & Markets Lead in developing and implementing regional strategies
- Working closely with the leadership team to provide guidance and advise on best practice relationship management and business development
- Collaborating with marketing resources to enable optimal brand positioning and consistency
- Assisting Partners and senior leadership team with bid preparations
- Reporting on local market intelligence, including competitor activity and local growth industry areas
- Manage, or support the management and delivery of strategic HR calendar and non-calendar HR projects and activities
- Consult with and manage stakeholders, providing guidance on HR matters aligned to the project
- Experience in administering a LAMP-based server
- Ability to learn and be open to new perspectives
- Advanced user of Microsoft programs (Word, Excel, Power Point)
- Participation in all phases of SAP implementation projects in FI area
- Support of SAP FI-GL, FI-AR, FI-AP, FI-TR modules according to User Requests and Incident Management processes
- Participation in the development of the same functionality according to Change Management processes
Internal Client Services Job Description
- Coach other team members in HR skills and effective planning and project management
- Recognise and flag issues on project planning and implementation
- Support the Senior Manager in gaining stakeholder buy-in and implementing actions to execute against targets and plans
- Ensure project documentation is completed in a timely and accurate manner, involving relevant stakeholders
- Help ensure a consistent approach across service lines whilst understanding and recognising potential difference and commercial impact in business challenges and solutions
- Analyse and interpret data to create meaningful insights supporting project delivery
- Utilise metrics to add value to business decisions, understanding trends and making recommendations to the business
- Look for process improvements during and after the completion of the project
- Manage complex case escalations from the HR Advisory Services team which require a higher level of HR experience and/or business contact
- Potentially act as line/performance manager for PS Consultant
- Development of functional and technical specification of SAP FI functions for other consultants and programmers
- Compilation of relevant documentation (conceptual design, configuration manuals, test scripts, user manuals)
- Develop strong long-term relationships and become recognized as a trusted business advisor with the internal client
- Lead & supervise team of 9 people
- Manage delivery of major projects and programmes, including leading the design and development of a programme or project initiative such as HR strategy, HR operations, shared services, HR processes
- Interaction with a wide variety of colleagues (written, oral and using proprietary software)
Internal Client Services Job Description
- Reviewing of supporting documentation and requesting additional documentation if required
- Providing advice to partners, directors and managers on how to treat the VAT on their assignments
- Liaise complex matters with VAT department
- Ensuring that all supporting documentation are kept for audit purposes
- Approving of billing instructions on SAP
- Communicating and training of BUA’s to follow correct procedures and send correct documentation with requests
- Creation, production and maintenance of financial project reporting
- Processing month end closures
- Variance analysis and interpretation
- Annual planning and projection of costs
- Research and analysis of information
- Consulting colleagues on policies and procedures the available information sources
- Future additional responsibilities based on the individual's and group's needs
- Big 4 audit or other well recognized audit Firm
- Collaborative and team oriented firm
- Risk management, independence