Services Consultant Job Description
Services Consultant Duties & Responsibilities
To write an effective services consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included services consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Services Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Services Consultant
List any licenses or certifications required by the position: CISSP, ITIL, GCIA, PMP, PKI, CISA, RHEL, TIA, CFP, IC34
Education for Services Consultant
Typically a job would require a certain level of education.
Employers hiring for the services consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Education, Finance, Engineering, Accounting, MBA, Technical, Marketing, Economics
Skills for Services Consultant
Desired skills for services consultant include:
Desired experience for services consultant includes:
Services Consultant Examples
Services Consultant Job Description
- The position is located in London (or other major UK travel hub)
- Primary goal for this role is to grow additional business within existing customers and support the acquisition of new accounts around the Full Lifecycle of Services which includes Managed and Multivendor services revenues
- Required to manage assigned sales orders and revenue objectives by executing on activities that ensure exceeding the goals
- Involved with sales development activities, proposals, demos, presentations
- Participate in major bid reviews
- Independently gathering data pertinent to the engagement through client interactions, including face-to-face meetings and client site visits
- Working with management in building and maintaining client relationships
- Ability to interact with Support in order to open and track product issues when necessary
- Serve as a mentor to Associate Services Consultants and Services Consultants who are actively engaged as part of the project team on assigned client engagements
- Adhere to all company policies, including but not limited to Code of Conduct/Ethics, Security and any required training available
- Is considered an expert in knowledge of products, solution or service offerings competitor's offerings to be
- Good knowledge of HP service product, solution or offering competitor's offering
- Is considered a master in knowledge of products, solution or service offerings competitor's offerings to be
- Excellent verbal and written communication is essential for this role
- A Bachelor of Science Degree in Computer Science or similar technical Degree is required
- Any primary business or legal degree - having achieved at least a 2.1 grade
Services Consultant Job Description
- Work with customers to identify business requirements as part of a team environment
- Present both high-level and detailed design documents and implement innovative solutions using the most recent technologies
- Partner with team to optimize customer’s current data solutions and infrastructure
- Lead multiple large, complex, sometimes high-risk projects
- Demonstrate effective interactions and positive interpersonal skills in dealing with fellow employees, supervisors, stakeholders, other department employees and vendors in order to maximize productivity and positive employee relations including virtual team leadership and interactions at the program level where required
- Maintain a positive relationship with the project(s) Executive Sponsor(s)
- Develop, manage and execute project plans (objectives, goals, scope, schedules resources costs, and dependencies) that are integrated and synchronized with other areas of the business adjusting plans across the business as required to ensure successful delivery of commitments and use of resources
- Identify, document and monitor metrics for project performance
- Serve as a liaison and principal contact for project-related activity
- Provide leadership to project staff clearly assigning responsibility for tasks and decisions, setting clear objectives, ensuring the effective use of tools and methodologies, measuring and monitoring progress and results, and fostering a positive team-oriented environment throughout the duration of the project
- Ability to travel to local provider offices throughout the Knoxville and immediately surrounding areas
- Ability to travel to local provider offices throughout the Glen Allen and Richmond areas
- Ability to assess client needs and configure a system to satisfy them
- Ability to assess client needs and clearly document requirements
- The role will require a professional level of interaction with client staff and with staff from different parts of the organisation on a global level, so you will need to have excellent interpersonal skills
- Must have architecture experience and/or familiarity with Microsoft Operating systems, Visual Basic and PowerShell languages, Batch, SCCM, Active Directory, MS SQL, and Imaging and VDI solutions
Services Consultant Job Description
- The incumbent must provide own transportation for local travel
- Work with the client and there is team to understand their HR services needs
- Based upon those needs, they will create the BA requirements
- Act as the intermediary between the client and GRS IS to ensure BA requirements are completed accurately and within the timeline determined by the IM project plan
- Manage the IS requirements
- Ensure all test files are received and implemented accurately
- Ensure all client specific documentation is completed and filed
- Ensure the client has successfully uploaded etc all HR Service features accurately and meets their expectations
- Interact closely with GRS Distribution, Client Relations, IS, Customer Experience and Consumer Solutions and ensure a strong collaborative working rapport and responsible for developing strong partnerships and support a culture of collaboration and effectiveness
- Optimize the project's activities, as it relates to implementation and administration, providing recommendations on design, service options, technology solutions, and any ongoing administration and reporting needs
- Must have experience and/or familiarity with Microsoft Operating systems, Active Directory, Microsoft SQL Server, Microsoft System Center Configuration Manager (SCCM), Microsoft Deployment Toolkit (MDT), PowerShell, VBScript
- Possess advanced technology troubleshooting skills for products of chosen expertise and for complex integrated solutions
- Ability to understand, assess, scope and communicate how solution(s) of chosen expertise resolve typical client business needs
- Implement CA Identity / Minder / CA SiteMinder products across large government client environments
- This role is specifically targeting CA SiteMinder and associated products
- Have knowledge on hardware be preferred
Services Consultant Job Description
- Support Community Partners with employee relations activities, ensuring fair treatment of employees
- Investigating issues, drafting case summaries and agreements
- Conducting thorough research prior to attending Business Committees or investigating deep dives thereafter
- Provide high quality and consistent advice for People and Culture queries whilst ensuring a timely resolution
- Manage and oversee administration for non-redundancy change activity engaging appropriate People and Culture support as required
- Amend letters on PC Letter Admin (test and live)
- Create Letters on PC Letter Admin (test and live)
- Maintain PC Letter mailbox
- Assist with reconciliation of letters
- Maintain mailboxes associated with Product Set Up
- Have knowledge on datacenter facility platform be preferred
- Defines requirements against customer vision, and identifies challenges and risks
- Combines deep technical knowledge and guidance from regional management and senior consultants and architects to develop appropriate solutions that align customer vision with Services business goals
- Influences the design and implementation of solutions to minimize risk and increase customer satisfaction
- Develops and communicates realistic performance goals and standards
- Experience with MDM, virtualization, and collaboration tools
Services Consultant Job Description
- Provide problem solving and technical support for campus applications including email, anti-virus software, spyware removal tools, Microsoft office and Google applications and other ITS supported applications in use by the campus
- Evaluate and recommend third party software and utilities that enhance the services provided by ITS
- Assist in the creation and enforcement of operational procedures within Client Services including new policy and procedure development, internal software support, upgrades, and training of student and professional support staff
- Write technical documentation for end-users on campus supported hardware and software applications
- Managing a business funnel and closing orders to achieve territory quota
- Upon client request, lead gap analysis and assessment of safety/compliance programs (Machine Safety, Lockout/Tagout, Confined Space, Electrical Safety/Arc Flash, Slips/Trips/Falls, Fire/Life Safety, Hazcomm/GHS)
- Lead scope of work conversations with client and provide responsive follow up to requests for scoping discussions
- Co-present future program recommendations and project execution plan to prospective clients with Brady sellers and distributors over the phone and via web-meetings
- Conduct electrical safety training in accordance with the NFPA and OSHA Industry standards
- Apply TBA (trusted business advisor) level consultative skills to opportunities at varying hierarchies within customer organizations
- Solid understanding of the mobile device market and trends
- Knowledge of OOP programing or Scripting is advantage
- Familiarity with network infrastructure devices (switches, routers, load balancers)
- Understanding of Security principles
- Preferred candidates will speak good English
- Collaborate with others and contribute to the practice providing outstanding proposal and project coordination services to clients, in line with department objectives and measures