Professional Services Consultant Job Description
Professional Services Consultant Duties & Responsibilities
To write an effective professional services consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included professional services consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Professional Services Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Professional Services Consultant
List any licenses or certifications required by the position: CISSP, PMP, CCIE, PKI, CISA, GCIA, ITIL, CDIA, SSL, CISM
Education for Professional Services Consultant
Typically a job would require a certain level of education.
Employers hiring for the professional services consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Computer Science, Technical, Engineering, Accounting, Finance, Business, Science, Electrical Engineering, Information Technology
Skills for Professional Services Consultant
Desired skills for professional services consultant include:
Desired experience for professional services consultant includes:
Professional Services Consultant Examples
Professional Services Consultant Job Description
- Mentor and provide applications and commercial training to colleagues and new hires
- Maintain a high standard of personal administration
- Participate in team based activities
- Provide regular status and activity reports according to company practices
- Monitor team performance, provide ongoing feedback and apply clear, consistent performance standards aligned with Victory Plan goals
- Foster cooperation, communication and commitment among team
- Establish mechanism to ensure optimal level of teamwork by valuing contributions, and encouraging accountability
- Act as key player in managing corporate change initiatives
- Responsible for staying abreast of current technologies, PureConnect's cutting edge solutions, and develop advanced expertise in of our technical subject areas
- Assist customers with the initial definition of project goals, identification of stakeholders, timelines/milestones, risks
- The autonomy attached to this role requires an individual with initiative, curiosity and the ability to think through a problem to deliver a solution
- Commercial focus in regard to our needs and client needs
- A working consultant – someone who rolls up their sleeves and gets the job done rather than mere oversight
- Team spirit - work with other Consultants in a supportive way
- If no TILOS experience then a detailed understanding of a planning and scheduling software solution Primavera, Microsoft Project, Asta Power Project or similar
- BS level technical degree desired
Professional Services Consultant Job Description
- Providing technical training courses for customers and/or employees, in the use of complex situations for multiple products, while developing specifications for content of courses
- Identifying potential issues at customer sites and investigating customer issues by working closely with Technical Support service personnel
- Preparing weekly reports for administration on all aspects of the applications training operations
- Reviewing feedback from customers, compiling and analyzing support data and recommend procedural and training changes as appropriate
- Attending seminars and training sessions necessary to maintain the appropriate level of professional competence
- Traveling up to 75% by car and air, to customer sites
- Develop and maintain standardized implementation documentation and supporting materials
- Work with client to define and document FTP/ALM/Budgeting setup including Chart of Accounts, model assumptions and specification of any advanced modeling requirements
- Assist Data Analysts with review of workbook and system setup as needed
- Coordinate schedule with Project Analysts to ensure client data is available and prepared for implementation
- Produce and post eight social media articles a year for authorized locations describing best
- Experienced Project Management Leadership experience is a must
- Must have UNIX and/or Linux administration experience in large organizations
- Experience with NIS, or LDAP administration is a plus
- Active Directory experience is a plus
- Should have UNIX compliance knowledge (PCI, SOX, GLBA)
Professional Services Consultant Job Description
- To develop in-depth knowledge about how banks work in Credit Risk and Capital Management and how to calibrate and implement robust risk models
- Engage with clients and evaluate Readiness for conversion
- Conduct UAT sessions with converting clients
- Take total ownership of issues and drive them to closure, maintaining accountability to customer
- Prepare metrics, analysis, status reports at regular cadence expectations
- Provide guidance and next step consultation for analysts and recommending escalation when issue is outside analyst technical competency to ensure we provide relief and restore functionality for the customer as efficiently as possible
- Develop and test possible workarounds for problems until root cause has been discovered and a permanent fix has been implemented
- Provide assistance and support during critical escalations
- Train new hires or vendor agents on recurring and new products
- Be proactive in resolving customer issues and ability to ‘think outside the box’
- Project Management Professional Certification or 5+ years of validated experience
- Previous Technology Consulting for software or cyber security company
- Any Hadoop, Cloudera, MapR, HortonWorks, or My SQL experience
- Provide domain knowledge in (Enterprise) Collateral Management aspects in the context of FIS delivering implementation services for its Enterprise Collateral Management (ECM) solution suite
- Retrofit client-specific requirements back in to Product Management and Development processes
- 7yrs + working experience in finance/software industry
Professional Services Consultant Job Description
- Consult with existing users on-site to enhance utilization of the software and to increase customers' operational efficiencies
- Develop customer relationships, generate leads and work with sales team
- Provide weekly written internal reports documenting customer engagements formal reports to customers identifying areas of improvement and outlining recommendations
- Engage in continuous education of the distribution industry and the Company's software applications
- May perform occasional in-house training for customers onsite in Trevose, PA
- Confidently demonstrating and promoting the Company’s capabilities through a thorough understanding of a client’s business
- Interacting with colleagues across Barclaycard, including Development, Support, Finance, Sales and Marketing working closely with other Consultants
- Understanding Barclaycard’s propositions in order to best apply them to the business needs of customers
- Understanding to a technical level the interfaces of our products and services and be happy to discuss these with Customers and Prospects
- Test and Production environment build across all Portfolio of gateway products
- Technical software implementation tools (ETL tools, SQL)
- Relevant University Degree (Computer Science, Engineering, Physics/Math or similar)
- Programming in VB.net, C++, C# or Java
- Working knowledge of database servers
- Standard business software implementation
- Advisory/consulting business
Professional Services Consultant Job Description
- Contribute to new Professional Services offerings
- Train and mentor external sub-contractor technical consultants
- Act as a subject matter expert and trusted advisor, to promote satisfaction within assigned accounts
- Comfortable with owning/management of program implementation scope, schedule and resources necessary for full-fill contractual program scope of work implementation obligations
- Provide consultation on business processes and best practices as it relates to enterprise meeting management technologies
- Interface with product development teams to define and convey client requirements
- Evaluate various program contractual documents and assist with identifying and implementing client requirements
- Simultaneously manage multiple high visibility initiatives
- Responsible for preparing and delivering various operational reports in support of client requirements and key performance indicators (KPIs)
- Continuously analyze schedule compliance and prioritize tasks as needed to meet deadlines and milestones
- Fluent in German and English, French or Italian would be a benefit
- Experience withboth the Unix and Windows operating systems
- Located on West Coast (we are only considering local candidates near a major airport)
- Driving and/or flying to potential customers/current customers or clients will be required
- Maintaining, developing, and debugging scripts for users and 3rd party software applications
- Monitoring of system performance and recommending system tuning ideas such as upgrading compilers, OS, changing system parameters