Implementation Coordinator Job Description
Implementation Coordinator Duties & Responsibilities
To write an effective implementation coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included implementation coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Implementation Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Implementation Coordinator
List any licenses or certifications required by the position: FPC, CPP, ITIL, PMP, SMS, II, IAT, CE, CAPM
Education for Implementation Coordinator
Typically a job would require a certain level of education.
Employers hiring for the implementation coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Technical, Computer Science, Project Management, Associates, Engineering, Business/Administration, Communications, Design
Skills for Implementation Coordinator
Desired skills for implementation coordinator include:
Desired experience for implementation coordinator includes:
Implementation Coordinator Examples
Implementation Coordinator Job Description
- Provide analysis to monitor work stream milestone reports so that any impacts to schedule can be escalated as needed
- Schedule and lead project-related meetings and calls with internal teams, vendors, and stakeholders
- Monitor and track action items and decisions for work streams/projects
- Project manages new case implementation activities and serves as a liaison between the Sales team, Account Managers and customers
- Ensures timeliness, accuracy, and completeness of new business cases
- Accountable for the accuracy, timeliness, and completeness of the implementation process
- Assist with the development and oversees implementation of policies & procedures, tools and best practices
- Coordinates training and communication of policy changes to Implementation Specialist
- Develops effective relationships with new business customers and internal & external business partners
- Works with Director (Case Implementation, Account Management and Sales) on tracking, monitoring, and reporting progress on implementation process
- Helps to develop tools and best practices necessary to improve implementation
- Provides on-going root cause analysis
- Acts as liaison between customer to resolve issues related to implementation plan design and customer deliverables
- Assists Support Specialists / Sales Support in developing prospects and responding to RFPs and actively participates in meetings
- Complete projects as requested by Director
- Manages ongoing contract relationships and service delivery to clients for accounts
Implementation Coordinator Job Description
- Oversee all aspects of client onboarding working directly with client stakeholders and internal departments to ensure flawless execution
- Ensure that all projects are deliver on-time and within scope
- Travel as needed to support onboarding of premier clients
- Provide training demonstrations
- Address client setup needs as they occur
- Support in the research, delivery, implementation, and measurement of local RBO related projects as required, such as the Consumer Service Model and other key business drivers
- Establishes and maintains strong working relationships with Optum Corporate CDO Management and staff
- Follow team procedures that support the smooth flow of scheduling and communication
- Direct implementation of an evidence-based program to become certified in the model
- Coordinate the Implementation Planning and execution of Project and Operational initiatives on the Wireless and Wireline Networks
- Ability to take ownership and proactively seek and propose solutions
- Good working knowledge of infrastructure and application architecture will be a plus
- Previous experience with SharePoint preferred
- Previous experience with DMS, CMS, BPM class platforms, SharePoint, Documentum, OpenText, FileNet is a plus
- Global travel required (even up to 50%)
- Necessary platform-specific trainings will be provided
Implementation Coordinator Job Description
- Assist Project Mangers/Program Managers on specific Project assignments
- Coordinate the administrative tasks related to Wireless/Wireline network changes - the implementation of Voice and Data Services initiatives/activities on the Wireless and Wireline Networks moves, additions and changes on the associated Network elements and platforms
- Actively work with vendors to ensure professional services deliverables meet overall program/Project requirements
- Provide Core Voice and Data Services Capital Investment Program Budget consolidation, analysis, reporting and communication
- Compile and communicate Project/Program Status reports and decks to Network and Business stakeholders
- Monitor and track the project milestones to accurately reflect project status
- Perform risk and Conflict assessment and support technical and TAC resources conflict resolution
- Act as interface towards Operation groups and Quantify availability of resources to accommodate Project/Program scheduled activities
- Act as interface towards SQA, IT and FOPS/NI and coordinate availability and scheduling of resources to accommodate Project/Program scheduled activities
- Act as interface towards Change Management to ensure that NCTs and Remedy tickets are properly followed up and authorized
- Four-year degree from accredited college or university preferred but not required
- Ability to manage a flexible work schedule
- Overtime may be required to meet project deadlines
- Excellent in country payroll implementation experience
- Project coordination experience within a corporate environment coordinating multiple teams with constant deadlines and driving project processes
- Strong written and in-person communication using clear, simple language that all stakeholders can understand
Implementation Coordinator Job Description
- Coordinate Work Order / Work Tickets implementation with Engineering and Operations groups/primes
- Intermediate understanding of Visual Basic to develop Macros for Departmental requirements
- Organizing implementations while making sure that all pre-requisites have been met and a suitable technical resource is being assigned
- Organizing and managing all requests from Account, Implementation or Project Managers on a daily basis
- Making sure that the allotted times and resources meet the pre-requisite guidelines
- Finding ways to fill in last minute requests or changes by re-assigning resources or dates
- Managing implementation records to accurately depict the flow of resources for each project
- Assessing/evaluating implementation needs through correspondence with Account, Implementation or Project Managers
- Manage scheduling for internal and external resource groups
- Handle the initial client contact
- Strong organizational and coordination skills and attention to detail along with fundamental project management methodology application (preferably PMI)
- Formal training in process and/or project management methodology a plus
- 5+ years strong experience using MS Office tools and products (Outlook
- Knowledge of PNNL and DOE policies and procedures
- Incumbent must be able to develop solutions to a wide range of challenges which may require creativity, identify improvements/efficiency opportunities, and identify potential issues impacting project execution
- Must be able to demonstrate sound judgment in executing and customizing the selected methods and techniques for obtaining solutions with minimal oversight
Implementation Coordinator Job Description
- Maintain full breadth of knowledge in regards to all SchoolMessenger products within assigned client portfolio, including the ability to troubleshoot and delegate technical or system functionality issues
- Utilize project management and solution design tactics in order to ensure effective and timely implementations, while maintaining adherence to corporate and departmental policies and procedures
- Manage implementation records to accurately depict the flow of resources for each project
- Assess/evaluate implementation needs through correspondence with Account, Implementation, or Project Managers
- Ensure proper resource is chosen for implementation
- Become an expert in how the eligibility fields within our CRM are set up and map to our downstream processes, including reporting, registration and reservation functionality
- Research any eligibility file issues that result from overnight automated file upload
- Partner with internal constituents related to the eligibility process, including IT, Client Relations, and Client Reporting
- Responsible for ongoing process improvement of the eligibility file process, with the goal being to improve the customer experience
- Work directly with the client on eligibility issues as needed
- Must work independently with minimal oversight required, provide task direction and mentoring to other non-exempt project coordinator staff, and seek out collaborative opportunities
- A minimum of three (3) years of professional experience in the Hotel industry
- Ability to travel domestically and internationally on a regular basis, overnight as needed
- Must have or be able to obtain, all necessary documents to travel internationally if needed
- 3 years of experience in Insurance industry or Customer Service experience
- 5+ years end -to- end Operational Accounts Payable/Finance