Global Quality Manager Job Description
Global quality manager
provides full support to Global Supply Chain initiatives and as a subject matter expert in Electronics sourcing and improvement of cost, quality and service of electronics.
Global Quality Manager Duties & Responsibilities
To write an effective global quality manager job description, begin by listing detailed duties, responsibilities and expectations. We have included global quality manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Grow and manage a global team conducting Quality Testing for alerts reviewed by analysts and investigators as part of Client List Screening
Develop quality plans by conducting analyses
Update job knowledge by studying trends in and developments in quality management
Participate in development and execution of a strategy
Analyzes product quality metrics, audit data, customer feedback, regulator and workgroup input
Creates structure and organization of QA files of required suppliers, audits, product safety reviews, operating procedures, product information, compliance documents, certificates and/or critical supporting data in both electronic and paper formats
Develops and delivers effective communications to provide partners at all levels with appropriate awareness and knowledge of quality assurance standards, requirement, program updates and process changes
Interfaces and influences cross-functional teams as the Product Safety, Regulatory and Quality System expert in the development of new initiatives or operating practices
Leads project teams to develop and implement new QA programs or procedure improvements needed to support business initiatives
Leads quality or regulatory incident resolution activities for the products and operating practices
Global Quality Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Global Quality Manager
List any licenses or certifications required by the position: ISO, CQE, ASQ, QMS, AQC, 9001, ITIL, ISO9001, CMQ/OE, COPC
Education for Global Quality Manager
Typically a job would require a certain level of education.
Employers hiring for the global quality manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Science, Technical, Management, Business, Education, Chemistry, Manufacturing, Business/Management, MBA
Skills for Global Quality Manager
Desired skills for global quality manager include:
Operational roles and responsibilities
Global and regional logistics operations and industry
International direct and indirect taxes global customs regimes
Electronics manufacturing
Quality tools and processes
Business improvement philosophies and their respective tools – Lean
Six Sigma
Supply chain and distribution management
Theory of Constraints
Certification in at least 1 of them
Desired experience for global quality manager includes:
Senior or supervisory role in regulatory/enforcement agency food safety program (5 years)
Review of Foodservice Establishment Plans
Teaching and administering Food Safety Certification programs (5 years)
Retail Foodservice Operations (1 year)
BS in science-related field preferred
Registered Environmental Health Specialist (REHS/RS) or Certified Professional - Food Safety (CP-FS) preferred
Global Quality Manager Examples
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Global Quality Manager Job Description
Job Description Example
Our innovative and growing company is looking for a global quality manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global quality manager
- Manages the interface with other functions to recommend and oversee updates of company operating procedures, training programs, resource manuals, standards manuals and operational tools that are related to food safety, sanitation and regulatory compliance
- Manages the process used to develop and update the procedures and processes that is used to assure the timely availability and appropriateness of product information, samples, certifications or official documents that is needed to meet local market regulatory requirements or to support product claims and naming in domestic and international markets
- Provides Product Safety and Regulatory consultation and support to cross functional teams in execution of
- Business initiatives, feasibility assessment of product claims, acceptability of operating practices or in opening of new markets
- Represents QA on internal teams in order to respond to complicated consumer, media, and other external organization inquiries about products, operating practices, claims, nutrition or labeling information
- Reviews, ensures understanding of and utilizes appropriate regulations and guidelines to meet requirements and protocols necessary to secure regulatory approval for products and operating procedures in all markets
- Uses department procedures and manages the gathering and review of product information from suppliers worldwide
- Leads, Coaches, mentors, trains and provides direction and support to Marketing personnel, including peers and subordinates, encouraging effective teamwork and positive relationships with other functional areas by developing and overseeing execution of the marketing plan
- Implement the performance measurements necessary to effectively evaluate trends in product quality, services, customer satisfaction and the cost of poor quality
- Communicate customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction
Qualifications for global quality manager
- Develops and implements food safety programs and standards or manufacturer/supplier quality system and product quality auditing (7 years)
- Progressive experience managing the development and review of information required to comply with regulatory requirements including using product formulas and product information to create required label information, including nutrition information or generating and organizing information required for exportation of products (7 years)
- Progressive experience within a quality assurance department including retail operations, product QA, supplier, distribution or international quality assurance in planning (7 years)
- Experience in a leadership role involved in state or local foodservice inspections, plan reviews, pre-operational inspections and code enforcements, retail foodservice inspections and regulatory enforcements (5 years)
- Project management and implementation (5 years)
- Food Safety Certification classes including safe food handling and sanitation
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Global Quality Manager Job Description
Job Description Example
Our company is hiring for a global quality manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global quality manager
- Direct management of the GPO positions for Documentation, Training, Management Review, Internal and External Audit, and Post Market (Field Action, Adverse Event Reporting, CAPA, Complaints) functions
- Ensure management and maintenance of all Global Quality System elements to meet company’s business needs, developing company best practices, standards, and continuous improvement, and ensure compliance to regulatory requirements and standards
- Ensures proactive compliance to all applicable internal, domestic and international quality regulations US 21 CFR 820 (QSR), ISO 13485
- Build and develop a high performing quality team
- Lead contact for PQC processes at Medical Information Contact Centers and other customer contact centers
- Lead in identifying and troubleshooting issues related to PQC intake at Medical Information Contact Centers and other customer contact centers
- Lead contact for product return and product replacement processes in the United States
- Generate and update work instructions, SOPs and other documentation as needed
- Assist in producing periodic product quality complaint trending reports
- Provide periodic coverage for the day-to-day activities of the product complaint investigation laboratory
Qualifications for global quality manager
- In depth understanding of food safety, food labeling and nutrition
- Ability to organize collection of data, analyze information and capture conclusions
- Minimum 3 years in a QA leadership position with a track record of successful delivery
- Deep knowledge of best-practice QA processes
- Effective problem solving skills, high degree of initiative, creativity and strong attention to detail
- 5 to 10 years of experience with solid track record of Quality Management system development, implementation and audit management for mid to large size organizations
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Global Quality Manager Job Description
Job Description Example
Our company is looking for a global quality manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global quality manager
- To develop and implement necessary Quality SOP's
- Constantly focus on key risk areas having potential legal, commercial and financial impacts
- To collect and benchmark Quality KPI’s
- Plan, conduct audits and follow up on corrective actions
- Recruit, interview and hire Global Quality Engineers
- Communicate criteria to recruiters for Global Quality Engineers position candidates
- Coach Quality staff in the interviewing/hiring process
- Provide input on management of existing linguistic assets (glossaries, style guides, TMs, ), processes and related issues
- Analyze quality issues and determine further actions through RCAs (Root Cause Analyses)
- Enthusiastic and experienced about working in a fast paced, multi-disciplined, highly dynamic environment
Qualifications for global quality manager
- Mindset on effective implementation and continual improvement of business processes rather than merely “passing” external audits
- Ability to engage and motivate auditees at all levels to see the value in the findings, address non-conformances, and drive continual improvement
- Ability to effectively present information and interface with executives, managers, internal customers, suppliers
- Problem analysis/resolution at both a strategic and functional level
- Business/financial orientation, including good understanding of Cost of Poor Quality
- Team player, capable of working in a highly collaborative and dynamic environment
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Global Quality Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of global quality manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global quality manager
- Effectively manage offshore QA team resources and activities
- Work with stakeholders to educate and inform the benefits of automation based on business value, risks and constraints
- Work with Technology Team Leaders on recommendations on organizational change, testing strategy, and tooling
- Build effective relationships throughout IT
- Be a strong advocate that quality needs to exist throughout the software development lifecycle, not just after coding
- QA leadership focused on
- Connects well globally to understand changes in regulatory environment worldwide, as it relates to the quality and clinical systems, and adjust audit plans and approach accordingly
- Assess compliance of sponsor with applicable regulations and internal SOPs
- Designs and/or implements performance/process/quality improvement initiatives that encompass measurement monitoring, establishment of benchmarks, reporting, analysis, process improvement
- Develop, maintain and execute a comprehensive PTQ strategic communications plan, in alignment with PT Group Communications
Qualifications for global quality manager
- Experience in managing a team to deliver results in Fortune 50, global, Fast Moving Consumer Goods organizations, and their suppliers
- Proven ability to present technical analysis to senior management stake holders for business-critical decisions
- 5 or more years previous marketing, business development, sales experience in the life sciences, biotechnology or pharmaceutical industries, with a proven track record of achieving sales and profit targets demonstrating aggressive growth
- Excellent planning, prioritizing, organizational and communications skills
- National recognized Quality certification is desired
- Familiarity with Continuous Improvement Tools (Flow charts, Cause and effect diagrams, Pareto charts, Root Cause Analysis)
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Global Quality Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of global quality manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global quality manager
- Support planning and execution of PTQ town halls and leadership conferences, including agenda setting and development of associated communications materials
- Partner with the PTQ leadership to create and implement a regular and consistent leadership communications program, partnering and supporting the PTQ sites in aligning with the PTQ communications strategy
- Guide organization through existing and emerging communication vehicles, templates and tools
- Support overall communications and change management needs on key projects where adds significant value
- Complete documented Safety and Compliance check sheet to confirm that all applicable program standards and associated controls have been developed for the product
- Complete documented Safety and Compliance reviews to confirm that all applicable program standards and associated controls have been developed for the product
- Accountable for global success related to the execution of certification body audits customer and supplier audits including improvement actions and follow-up
- Responsible for all documentation and database related to Quality and ISO programs / audits
- Establish, develop and maintain relationships with the businesses and functions
- Identify compliance issues and risks so that they are understood
Qualifications for global quality manager
- You have in depth knowledge and experience in quality budgeting control
- Strong understanding of quality systems methodology and applications
- Expertise in the domain of global quality processes
- Exhibits a comprehensive knowledge of project management methodology such as PRINCE2
- Has a fundamental knowledge of business process analysis and design, system architectures, technology standards
- Provides comprehensive and authoritative technical or professional guidance on a wide range of issues within the area of project management to influence internal and/or external stakeholders