Global Account Manager Job Description

Global Account Manager Job Description

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Global account manager provides thought leadership and program management for initiatives that align with or complement the business strategy and industry trends.

Global Account Manager Duties & Responsibilities

To write an effective global account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included global account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Develops strategic selling initiatives for the organization’s products and services to maximize profitability and increase market share within account base in the designated geographic areas
Ensures alignment of CEP Sales teams including specialist across the portfolio (LES, IPS, services) to execute local go-to-market
Drives alignment of account plans for targeted customers, work with the Global AM´s and their management, including also Partner Sales for alignment on go-to-market where needed
Support Sales resource deployment within affordability guidelines to achieve financial objectives
Ensures to drive quota deployment accuracy in order to maximize quota achievement
Manage Sales team to quota targets, including achieving objectives
Tight Business management with accurate forecasting
Manages pipeline funnel to guarantee forecast, linearity and predictability
Uses key indicators, processes and management systems to monitor Printing HW and TCV performance within Global Account segment
Knowledge transfer mainly to Global AM’s and rest of the CEP Sales organization

Global Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Global Account Manager

List any licenses or certifications required by the position: ITIL, CIMA, ACCA, AWS, RCSP, RCA, CP, SCP, SHRM, PHR

Education for Global Account Manager

Typically a job would require a certain level of education.

Employers hiring for the global account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, MBA, Business/Administration, Marketing, Education, Computer Science, Technical, Management, Technology

Skills for Global Account Manager

Desired skills for global account manager include:

Facets of compute technologies
Travel industry technology
Business climate
Life sciences industry
Customer preferences
Needs and future trends to develop and implement the commercial strategy
Products
Industry trends
Routing and switching products that will be installed adjacent to the Palo Alto Networks appliances
Business travel management

Desired experience for global account manager includes:

Lead meetings and presentations with key decision-making personnel across the organization
Worked with strategic and regional partners to establish mutual business relationships
Worked within established guidelines to ensure that profit objectives are met
Lead final contract negotiations with the customer
Prepared regular and accurate forecasts of sales opportunities
Provided leadership and industry knowledge to customers/prospects, and maintained an appropriate corporate presence in industry-related public conferences and tradeshows

Global Account Manager Examples

1

Global Account Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of global account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global account manager
  • Experience with direct software sales to global accounts
  • Experience of working in a highly matrix management environment
  • Keep abreast of emerging trends and initiatives involving customer's business
  • Communicate routinely and proactively with internal teams to insure that Micron is on track to achieve defined objectives
  • Delivery of monthly review with key external & internal stakeholders
  • Producing account fee forecasts both for internal revenue tracking and client budgeting purposes
  • Coordinating the monthly billing process to ensure account protocols are followed and working closely with admin support to make sure no mistakes are made on billing the client
  • Identify and develop new global account customers
  • Play a leadership role in global project opportunity coordination, leveraging regional resources in order to exceed new proposal development requirements
  • Develop, launch and market activities for key NPI launches (Includes Social Media, Web Presence and stocking packages )
Qualifications for global account manager
  • Built/maintained strong relationships with key stakeholders at C-levels
  • Solution and consultative selling approach
  • Entrepreneurial spirit, high integrity, self-starter with strong work ethic
  • Passion for Customers – Acts as a trusted partner, providing relevant advice
  • Highly Capable & Innovative – Solves complex problems with innovative solutions
  • People & Team Developer – Values & develops employees to be highly successful
2

Global Account Manager Job Description

Job Description Example
Our growing company is looking for a global account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global account manager
  • Resolve major issues pertaining to tracking, pricing, customer failures, expediting in conjunction with customer service team
  • Directs conflict resolution and facilitates contract negotiations
  • Leads team of sales personnel that are assigned to Hemisphere Leader via Regional Manager in order to execute winning pursuit strategies
  • Negotiates/sells global accounts and contracts and makes recommendations to the organization’s sales management to identify target business opportunities
  • Manage a portfolio of 20M€ spend on Medical OEMs and Supplies/Accessories
  • Build and maintain a preferred supply base for the assigned scope
  • Facilitate in/outsourcing decisions from a TCO point of view
  • Lead or participate in the Scouting, RFQ generation and supplier selection process
  • Strategies including Content, Converged, Cloud, Software Defined, Big Data/Analytics, Core Solutions next generation solutions
  • Interface with customers, industry analysts and the trade press (from time to time) to attain their views on requirements
Qualifications for global account manager
  • Positive, productive and solution-oriented mindset
  • Calm, collaborative and collegial manner
  • Bachelor’s degree in Chemical, Food or Industrial Engineering, Marketing, Sales or related field
  • Experience selling into/managing relationships within the Banking vertical
  • Develops business continuance plans
  • Work with client to establish reporting requirements and methods
3

Global Account Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a global account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for global account manager
  • Orchestrates all HP resources and sponsorship essential for executing the account business plan
  • Proactively engages partners to define and pursue joint growth opportunities with the account
  • Work closely with US-based USG Architectural and Strategic Account Sales Managers, select Architectural Service Representatives, Sales Management and the Ceiling Solutions Team to coordinate sales activities, client coverage and resources required for targeting firms and projects
  • Generate revenue and margin for own accounts and team accounts
  • Identify, qualify and build strategic relationship with potential Global Prospects
  • Manage the operations of approximately 15-20 global accounts at HP
  • Identify and develop new accounts
  • Coordinate closely with Innovation and Technical Development personnel to develop screen and validate NPD and new customer growth opportunities, including working closely with the Product Manager to assess the financial/margin impact of individual projects
  • Engage with Premium MNC customers at executive level
  • Lead the Global Account team for Premium Accounts, comprised of Global Solutions and Innovation Manager, Global Service Manager and commercial, innovation and service teams at regional and local level, integrating a cross functional and geographical virtual team
Qualifications for global account manager
  • As the primary business travel contact for such customers, the key areas of focus are driving results through client negotiations and positively influencing the key client decision makers through effective communication and strategic guidance
  • The Client General Manager will demonstrate a balance between the customers needs and profit protection and will scrutinize performance metrics for each customer, in order to pinpoint opportunities based on themes and patterns
  • Using their expertise in service delivery, the Client General Manager will work closely with functional business partners to close any gaps in quality or reporting accuracy
  • Skilled at managing and executing change, the Client General Manager will also be able to recognize risks to the portfolio, identify an action plan, and proactively coordinate mitigating actions with service delivery leaders
  • Bachelor's or Master Degree in Economic studies or equivalent
  • Customer focused & results orientated
4

Global Account Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of global account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global account manager
  • Understand and translate customer strategy and business drivers into the creation of new opportunities
  • Manage the customer P&L at global level, being able to take decisions regarding P&L ,according to global criteria and global benefits for the group
  • Lead the global account planning and targeting process, defining global commercial and operational strategies
  • To successfully negotiate and close complex business deals, including significant direct customer facing negotiation at a senior level
  • To create regular updates on business performance for senior management
  • To meet all appropriate Telefónica Multinational Solutions KPIs and business objectives
  • Identifying upsell opportunities within a pool of global accounts
  • Managing the accounts over the subscription cycle and renewing the customer account according to growth targets
  • Identifying enterprise licence implementation opportunities
  • Driving usage adoption across new divisions within the assigned portfolio of companies and services
Qualifications for global account manager
  • Minimum 5 years outside sales experience required, preferably in a business-to-business environment
  • Ability to interact and negotiate with Key decision makers within an organization on CXO level
  • Ability to pull together various resources to sell and deliver customer solutions
  • Completion of FastTrack sales and SE program, including SE Core curriculum
  • Annual Attendance at Field Technical Events including Insight or TAM specialist events
  • Completion of Presentation skills & Negotiation skills class
5

Global Account Manager Job Description

Job Description Example
Our company is looking for a global account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for global account manager
  • Develop a pipeline of opportunities
  • Support negotiations of the terms of global deal discounts and frameworks
  • Work and plan to achieve forecast / goal
  • Forecasting accurately on a weekly, monthly, and quarterly schedule
  • Gather market, automotive and industry information
  • Global and Theatre/ Region / Country Leadership of the account/s and the customers' business by collaborating with a virtual team across the region
  • Design and execute a strategic plan that represents the direction of growth for each account within your portfolio
  • Liaise on a regular basis with point of sales (PoS) to negotiate pricing, drive strategy, be accountable for the performance and incorporate feedback in order to proactively capture revenue opportunities
  • Actively drive MICE revenue targets through corporate companies
  • Actively drive ancillary sales through global corporate accounts
Qualifications for global account manager
  • College degree in Business/Marketing/Technical
  • Bachelor's Degree (Electronics engineering or related technical preferred)
  • Completion of TAS &/or ESP programs for strategic and enterprise selling (or geo equivalent)
  • Accreditation in 3 general topics
  • Complete introductory industry expert training
  • Demonstrated ability to evolve their technical skills to meet changing industry/customer requirements

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