Global Account Manager Job Description
Global Account Manager Duties & Responsibilities
To write an effective global account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included global account manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Global Account Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Global Account Manager
List any licenses or certifications required by the position: ITIL, CIMA, ACCA, AWS, RCSP, RCA, CP, SCP, SHRM, PHR
Education for Global Account Manager
Typically a job would require a certain level of education.
Employers hiring for the global account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, MBA, Business/Administration, Marketing, Education, Computer Science, Technical, Management, Technology
Skills for Global Account Manager
Desired skills for global account manager include:
Desired experience for global account manager includes:
Global Account Manager Examples
Global Account Manager Job Description
- Experience with direct software sales to global accounts
- Experience of working in a highly matrix management environment
- Keep abreast of emerging trends and initiatives involving customer's business
- Communicate routinely and proactively with internal teams to insure that Micron is on track to achieve defined objectives
- Delivery of monthly review with key external & internal stakeholders
- Producing account fee forecasts both for internal revenue tracking and client budgeting purposes
- Coordinating the monthly billing process to ensure account protocols are followed and working closely with admin support to make sure no mistakes are made on billing the client
- Identify and develop new global account customers
- Play a leadership role in global project opportunity coordination, leveraging regional resources in order to exceed new proposal development requirements
- Develop, launch and market activities for key NPI launches (Includes Social Media, Web Presence and stocking packages )
- Built/maintained strong relationships with key stakeholders at C-levels
- Solution and consultative selling approach
- Entrepreneurial spirit, high integrity, self-starter with strong work ethic
- Passion for Customers – Acts as a trusted partner, providing relevant advice
- Highly Capable & Innovative – Solves complex problems with innovative solutions
- People & Team Developer – Values & develops employees to be highly successful
Global Account Manager Job Description
- Resolve major issues pertaining to tracking, pricing, customer failures, expediting in conjunction with customer service team
- Directs conflict resolution and facilitates contract negotiations
- Leads team of sales personnel that are assigned to Hemisphere Leader via Regional Manager in order to execute winning pursuit strategies
- Negotiates/sells global accounts and contracts and makes recommendations to the organization’s sales management to identify target business opportunities
- Manage a portfolio of 20M€ spend on Medical OEMs and Supplies/Accessories
- Build and maintain a preferred supply base for the assigned scope
- Facilitate in/outsourcing decisions from a TCO point of view
- Lead or participate in the Scouting, RFQ generation and supplier selection process
- Strategies including Content, Converged, Cloud, Software Defined, Big Data/Analytics, Core Solutions next generation solutions
- Interface with customers, industry analysts and the trade press (from time to time) to attain their views on requirements
- Positive, productive and solution-oriented mindset
- Calm, collaborative and collegial manner
- Bachelor’s degree in Chemical, Food or Industrial Engineering, Marketing, Sales or related field
- Experience selling into/managing relationships within the Banking vertical
- Develops business continuance plans
- Work with client to establish reporting requirements and methods
Global Account Manager Job Description
- Orchestrates all HP resources and sponsorship essential for executing the account business plan
- Proactively engages partners to define and pursue joint growth opportunities with the account
- Work closely with US-based USG Architectural and Strategic Account Sales Managers, select Architectural Service Representatives, Sales Management and the Ceiling Solutions Team to coordinate sales activities, client coverage and resources required for targeting firms and projects
- Generate revenue and margin for own accounts and team accounts
- Identify, qualify and build strategic relationship with potential Global Prospects
- Manage the operations of approximately 15-20 global accounts at HP
- Identify and develop new accounts
- Coordinate closely with Innovation and Technical Development personnel to develop screen and validate NPD and new customer growth opportunities, including working closely with the Product Manager to assess the financial/margin impact of individual projects
- Engage with Premium MNC customers at executive level
- Lead the Global Account team for Premium Accounts, comprised of Global Solutions and Innovation Manager, Global Service Manager and commercial, innovation and service teams at regional and local level, integrating a cross functional and geographical virtual team
- As the primary business travel contact for such customers, the key areas of focus are driving results through client negotiations and positively influencing the key client decision makers through effective communication and strategic guidance
- The Client General Manager will demonstrate a balance between the customers needs and profit protection and will scrutinize performance metrics for each customer, in order to pinpoint opportunities based on themes and patterns
- Using their expertise in service delivery, the Client General Manager will work closely with functional business partners to close any gaps in quality or reporting accuracy
- Skilled at managing and executing change, the Client General Manager will also be able to recognize risks to the portfolio, identify an action plan, and proactively coordinate mitigating actions with service delivery leaders
- Bachelor's or Master Degree in Economic studies or equivalent
- Customer focused & results orientated
Global Account Manager Job Description
- Understand and translate customer strategy and business drivers into the creation of new opportunities
- Manage the customer P&L at global level, being able to take decisions regarding P&L ,according to global criteria and global benefits for the group
- Lead the global account planning and targeting process, defining global commercial and operational strategies
- To successfully negotiate and close complex business deals, including significant direct customer facing negotiation at a senior level
- To create regular updates on business performance for senior management
- To meet all appropriate Telefónica Multinational Solutions KPIs and business objectives
- Identifying upsell opportunities within a pool of global accounts
- Managing the accounts over the subscription cycle and renewing the customer account according to growth targets
- Identifying enterprise licence implementation opportunities
- Driving usage adoption across new divisions within the assigned portfolio of companies and services
- Minimum 5 years outside sales experience required, preferably in a business-to-business environment
- Ability to interact and negotiate with Key decision makers within an organization on CXO level
- Ability to pull together various resources to sell and deliver customer solutions
- Completion of FastTrack sales and SE program, including SE Core curriculum
- Annual Attendance at Field Technical Events including Insight or TAM specialist events
- Completion of Presentation skills & Negotiation skills class
Global Account Manager Job Description
- Develop a pipeline of opportunities
- Support negotiations of the terms of global deal discounts and frameworks
- Work and plan to achieve forecast / goal
- Forecasting accurately on a weekly, monthly, and quarterly schedule
- Gather market, automotive and industry information
- Global and Theatre/ Region / Country Leadership of the account/s and the customers' business by collaborating with a virtual team across the region
- Design and execute a strategic plan that represents the direction of growth for each account within your portfolio
- Liaise on a regular basis with point of sales (PoS) to negotiate pricing, drive strategy, be accountable for the performance and incorporate feedback in order to proactively capture revenue opportunities
- Actively drive MICE revenue targets through corporate companies
- Actively drive ancillary sales through global corporate accounts
- College degree in Business/Marketing/Technical
- Bachelor's Degree (Electronics engineering or related technical preferred)
- Completion of TAS &/or ESP programs for strategic and enterprise selling (or geo equivalent)
- Accreditation in 3 general topics
- Complete introductory industry expert training
- Demonstrated ability to evolve their technical skills to meet changing industry/customer requirements