Global Key Account Manager Job Description
Global Key Account Manager Duties & Responsibilities
To write an effective global key account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included global key account manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Global Key Account Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Global Key Account Manager
Typically a job would require a certain level of education.
Employers hiring for the global key account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Technical, Chemistry, MBA, Marketing, Technology, Management, Business/Administration, Science
Skills for Global Key Account Manager
Desired skills for global key account manager include:
Desired experience for global key account manager includes:
Global Key Account Manager Examples
Global Key Account Manager Job Description
- Coordinate with quality and supply chain to ensure optimal service and uninterrupted product supply to Global Foundries
- Provide accurate monthly sales forecasts to support business planning and efficient operations
- Manage and lead problem/issue resolution at Global Foundries through internal coordination and communication
- Develop and expand high level management contacts to expand the existing business relationship
- Manage the Samsung Austin (SAS) business in support of the Samsung-GF process relationship (forecast, technical and quality support as needed, etc)
- Manage the IBM sites in NY as needed for new process development opportunities
- Monitor budgets and expenditures
- Establish a network of global accounts and manage the accounts through a network of regional sales and service managers
- Coordinate the involvement of company personnel (functions), including engineering, product management, sales, service, and management resources, in order to meet account performance objectives and customers’ expectations
- Meet assigned targets for Orders, Sales, Cash, and Margin, strategic account objectives
- Minimum of 10 years Semiconductor industry experience required
- Good leadership, interpersonal, and communications skills
- Good computer skills required (Word, Powerpoint, Excel, etc)
- Knowledge/experience working with different cultures and time zones (Europe, Asia)
- Degree in Engineering, Business, or related disciplines
- Ability to interact successfully with external and internal stakeholders and “lead by influence” in a multi-cultural and multi-layered business environment
Global Key Account Manager Job Description
- Develop key account strategies for end users in the region, develop influencer maps, own relationships, identify share of wallet and set targets, monitor account progress and provide constant feedback to factory for corrective action plans if necessary
- Lead any account driven tenders, proposal, through the preparation, submission, tracking, booking and closing of quotations and proposals
- Be responsible for all DP customer growth, satisfaction (NPS), for all assigned accounts
- Develop Market strategy for Inks sector including the innovation strategy, 4Ps, identification of un-met market needs and business opportunities, and new business development
- Develop regional intelligence regarding the Key Account
- Establishes productive, professional relationships with key personnel in assigned Global Chain accounts
- Ability to identify chain partner key objectives and major pain points and to build an adapted value proposition leveraging existing & new products, services & solutions developed at B.com, while making sure this results in a positive financial contribution
- Ability to animate and engage a global accounts community bringing together, keeping informed, aligining & steering all regional & national KAMs working on the same account in their respective geographical areas
- Create in depth Key Account profiles that show understanding of the complexity of the Account
- Train, consult, monitor, support internal and external stakeholders in handling the Key Accounts in order to optimize their performance
- Notable business orientation, hands-on attitude, and personal commitment to set and achieve targets
- Availability for extensive international travel
- Bachelor’s degree in Chemistry, Chemical Engineering or scientific major required
- Minimum of 5 years professional sales or customer interfacing roles in the Paints & Coatings market selling additives or related products
- Ability to think strategically, see the big picture and execute tactically
- Understand the market dynamics and economic drivers for the Inks, and Paints and Coatings market
Global Key Account Manager Job Description
- Prepare account SOP’s, train the global network in them and monitor activity to ensure SOP compliance
- Being MSD’s primary contact for key accounts
- Identifying customer needs, creating business opportunities and customer solutions that promote the health of the patient, the health care and MSD business
- Achieving / exceed sales targets and agreed KPIs for business priorities within MSDs whole portfolio
- Be able to discover new business opportunities by understanding the existing customers’ needs and proposing ways to meet them, finding new customers
- Be in close contact and collaborate with the company’s experts in the areas of Product and Process Development, Planning, Production Regulatory and Quality Assurance
- Sales & Marketing Director
- QA Director
- Production, Planning and Logistics
- Project Manager in Product and Process Development Department
- Ability to travel 50% or potentially more
- Develop and execute strategic business plans and account strategies at a global level at assigned Global Accounts
- Serve as the primary TESS point of contact within assigned Global Account corporate entities, design centers
- Collaborate and support regional AMs and FAEs, Engineering, Product Management, etc to identify new opportunities and execute the strategy at assigned accounts
- Drive existing opportunities/projects to closure either directly or via collaboration with regions or functions
- Establish/enhance relationships with TESS regional and functional partners
Global Key Account Manager Job Description
- Owning the global supply contract and keeping track of all contractual obligations, you are accountable for the regular legal and commercial international frame agreement negotiations
- Build a best in class content creation & advice driven online merchandising of brands
- Support daily eTail responsibilities
- Promotional planning and execution, including managing a budget and P&L
- Support daily customer centric responsibilities
- Monitor performance and optimise to drive incremental sales and work with supply chain to achieve operational efficiency
- Identify and lead Amazon expansion opportunities at a local and global level
- Successfully manage Amazon touchpoints and lead business reviews
- Identify and lead eBay expansion opportunities at a local and global level
- Successfully manage eBay touchpoints and lead business reviews
- Promote the entire TESS portfolio to assigned Global Accounts
- Understand key customer and market trends and articulate to key TESS partners to ensure alignment with product roadmaps, manufacturing roadmaps
- Manage profitability of assigned Global Accounts
- Ensuring revenue and pipeline budgets for assigned Global Accounts are achieved
- Collaborate with regions to improve forecast accuracy
- 5-10 years of sales management or sales experience
Global Key Account Manager Job Description
- Account plans - Develops account plans for own portfolio of customers
- Sales contracts and follow up -Prepares and maintains sales contracts
- Relationship/account management - Build relationships at all levels in the client organization
- Product launches - Is responsible for new product introductions to existing customers
- Scanning business opportunities & innovation - Monitors and shares competitive and customer developments, new applications and new product
- Launching of new/renewal procurement events
- Sourcing Strategy Source selection criteria and recommendation reviews with client
- On-boarding of 3PL’s including SOP development
- SLA and KPI development and management of providers service
- Ensure Neutrality including providing for communication and escalation for concerns
- Manage demand creation activity with Marketing and Application Engineer
- Manage Revenue and Design Win target achievement
- Create scenario to solve any problem and Coordinate internal resource depend upon created scenario
- Build up Account Strategy to keep continuous business growth
- Relationship Management for both customers side and internal
- Act as the Single Point of Contact for Risk Management and Project Portfolio Management (business + CAPEX projects) for PT for CAPEX Project Portfolio Management for Pharma Technical Development (PTD)