Enterprise Program Manager Job Description
Enterprise Program Manager Duties & Responsibilities
To write an effective enterprise program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included enterprise program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Enterprise Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Enterprise Program Manager
List any licenses or certifications required by the position: PMP, PMI, ISO9000, CSM, FEMA, ACP, CCWP, SW, ASQ, CPHQ
Education for Enterprise Program Manager
Typically a job would require a certain level of education.
Employers hiring for the enterprise program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Primary Degree in Education, Computer Science, Business/Administration, Information Systems, Business, Project Management, Management, Technology, Finance, Graduate
Skills for Enterprise Program Manager
Desired skills for enterprise program manager include:
Desired experience for enterprise program manager includes:
Enterprise Program Manager Examples
Enterprise Program Manager Job Description
- Develop and manage comprehensive program and project management practices that support the Workforce Solutions Enterprise Alliance initiatives and programs
- Secure required resources, using formal processes, tools and methodologies to manage project / program resources, budgets, risks and changes
- Manage projects to ensure on-time completion according to specification and budget
- Manage programs to ensure desired objectives are achieved
- Identify opportunities to increase productivity, efficiency and enable sustained growth
- Own and nurture relationships between cross-functional teams
- Effectively execute against large, multi-project programs
- Define and develop cross-team roles, expectations, and responsibilities
- Create and maintain master schedules, budgets, roadmaps, and related artifacts
- Develop change management processes and best practices collaborating with key stakeholders
- 6-8 years experience, retail industry preferred with strong practical experience in merchandising systems
- 5+ years progressive experience utilizing EcoSys
- 5+ years progressive experience developing Project, Program, SDLC Waterfall and, Agile Methodologies
- Experience implementing and consulting on large rollouts of enterprise PPM application suites
- Ability to develop and present instructor-led training courses
- Proven track record in a customer service based environment
Enterprise Program Manager Job Description
- Measure, track, and report on programs progress and impact
- Balance the management of day-to-day business priorities
- Oversee Portfolio and Financial aspects of the eCP budget
- Order and track all Hardware & Software purchases for eCP
- Create metrics, scorecards and reports as needed for eCP
- Oversee all Clarity timekeeping and project set-up and monitoring
- Collaborate with the various constituencies across the Company in order to accomplish tasks on behalf of eCP
- Plan and drive implementation activities for various projects and initiatives
- Identify and carry out analysis on challenges and opportunities
- Create communications and presentations for various audiences
- Bachelor’s degree in a relevant field, or an equivalent combination of education and work
- Effectively influences team members and other stakeholders
- A strong business continuity and financial services background is a requirement
- 10+ years experience in financial services’ business continuity, or related fields
- Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve deliverables
- Must be a leader and a productive team member
Enterprise Program Manager Job Description
- Coordinate cross-project activities and deliverables
- Report, monitor and escalate issues in a timely fashion and manage them to stability
- Facilitate program initiatives effectively with multiple project teams globally
- Balance pivots between short-term activities and long-term strategic initiatives
- Compose and communicate plans & issues effectively and appropriately across all levels of management internally and with the customer
- Be able to present and communicate effectively to senior Elite Client executives
- Be able to understand and communicate highly technical issues around systems and integrations
- PM will gain significant understanding of the client’s technology landscape
- Coordinate and run meetings, own notes, follow-up and action items
- Providing eCommerce expertise and strategic alignment between IT and the operations/functions across the enterprise (Corporate, Industrial and Electrical Sectors)
- Experience working Cross functionally with other teams teams in a highly matrixed organizations
- Strong PC skills (Microsoft Office, Word, Excel, PowerPoint, Project)
- Travel of up to 10% and off-hour on-call support of up to 33% required
- Understanding of Agile principles preferred
- Proficient in the Microsoft suite of tools (i.e., Office, Project Server, Visio, OneNote)
- Strong consulting, collaboration, influencing and customer relationship management skills
Enterprise Program Manager Job Description
- Understanding key priorities and strategic initiatives of the operation/function to identify the appropriate use of technology and supported processes to meet strategic objectives
- Aligning opportunities and projects across the operations, driving prioritization and resource allocation within the IT project portfolio
- Regularly communicating and reinforcing program/project status, prioritization and timing back to the organization, including the communication of critical success measures, issues, and mitigation strategies
- Accountability for project delivery and overall customer satisfaction across the shared IT centers of excellence
- Maintaining working relationships with senior IT management and group vice presidents of Sales and Marketing functions
- Represent Upwork Enterprise to our clients and lead the day to day operations of your client’s talent programs
- Update standard operating procedures (SOP’s) for your assigned accounts
- Responsible for identifying and securing business opportunities to support new revenue growth for dedicated Client Account divisions
- Support the Enterprise Program Director and On-site Supervisors at the U.S. level on all operational excellence initiatives and program improvements providing strategic direction of the account
- Point of escalation and resolution for customer issues and problems
- Bachelor’s Degree in Finance, Business, Economics or Risk Management and minimum of 8 years of experience in relevant Finance, Audit and/or Risk Management roles (or High School Diploma / GED and 12 years of relevant experience in, Finance/Audit or Risk Management roles with emphasis in data analysis, process and project management)
- BA/BS degree, MBA & PMP preferred
- 5+ years in a Program Management, PMO, or related environment in a highly complex business environment
- Strong understanding of data analysis and implementation of data driven solutions
- Proven communication skills with C-level executives and senior management
- Other assigned tasks as the position evolves
Enterprise Program Manager Job Description
- Monitor/Audit account contract compliance and ensure compliance to contract renewals and expansions to all lines of business
- Implement and monitor standardized account procedures that can be replicated
- Work collaboratively with customer, corporate departments and field teams to ensure that the functional process of service delivery is meeting the customer's expectations and facilitation of issue resolution
- Lead the enhancement of all new program efficiencies and works with stakeholders to troubleshoot deficiencies
- Monitor the Quality Performance Reviews from customer sites to evaluate the effectiveness of the teams
- Provide a clear sense of priority and focus to all teams around multiple, concurrent initiatives and projects
- Identify, plan and administer training for the teams that is driven by strategic performance needs of the organization
- Manage the Site program teams and subcontractor personnel to foster a good working relationship in order to maintain a good supply of qualified applicants for the open orders
- Work with the franchise community to ensure seamless “buy-in” and participation in the contract
- Knowledge of National Accounts sales/management or operational techniques and processes
- Expert in Microsoft Office Suite, Financial Reporting, and Project management tools
- Good acumen of working under diverse environment – diverse culture, diverse geography, gender and diverse teams
- Highly motivated self-starter who is able to provide thought leadership and lead projects with limited guidance
- 3+ years knowledge of Clarity, SDLC reporting and processing in Ariba
- Experience in LOB or Tech Cost Center monthly management preferred
- Strong sense of integrity and ability to deal with issues and subject matters in ways that require considerable sensitivity, discretion and judgment