Enterprise Program Manager Job Description

Enterprise Program Manager Job Description

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Enterprise program manager provides consultation, support and coaching to the project teams based on the best practices established in our playbooks and project management methodologies, and industry best practices.

Enterprise Program Manager Duties & Responsibilities

To write an effective enterprise program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included enterprise program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Have solid functional knowledge and understanding within a particular information systems discipline (e.g., software development, hardware/software infrastructure, cloud computing, data management) to ensure efficient design, development, and implementation
Lead a team of program analysts who will help partner with internal teams (business process teams, technology teams, ) to develop clear and effective business requirements, help design both tactical and strategic solutions, run efficient program management standards to ensure on-time and accurate delivery of Enterprise Data and associated solutions
Define the strategic tracking and reporting needs of the Enterprise Learning & Staff Development organization
Maintain a strong partnership with Enterprise Learning project teams as part of facilitating decisions regarding rollout timing and strategies
Oversee the program management of key Enterprise Training core infrastructure initiatives such as the Learning Management System (LMS) and Learning Content Management System (LCMS)
Assure proper customer contract business terms and conditions are entered correctly into the customer data base
Transition of Named Account customers from perpetual to term-based business models
Identify and work with team to resolve program level issues and risks
40% Manage multiple enterprise-item related capital projects by integrating and leading the efforts of a broad range of contributors, ensuring that all necessary project deliverables are complete on time and within budget
20% Maintain quality and fiscal control of projects

Enterprise Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Enterprise Program Manager

List any licenses or certifications required by the position: PMP, PMI, ISO9000, CSM, FEMA, ACP, CCWP, SW, ASQ, CPHQ

Education for Enterprise Program Manager

Typically a job would require a certain level of education.

Employers hiring for the enterprise program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Primary Degree in Education, Computer Science, Business/Administration, Information Systems, Business, Project Management, Management, Technology, Finance, Graduate

Skills for Enterprise Program Manager

Desired skills for enterprise program manager include:

Financial services industry
Conversions
Design
Development
Implementation and the correct project application
Incremental
Industry project management best practices
Testing
Traditional waterfall phases of analysis
Various types of IT project methodologies and life cycles

Desired experience for enterprise program manager includes:

BA/BS in related field preferred, or equivalent experience
Functional and Technical expertise in external customer facing systems
Experience working with an international company, with multiple locations
Advanced Excel, PowerPoint, Desktop Publishing and Word
Experience with C-Suite / Baord level reporting is a plus
5+ years progressive experience utilizing Oracle Primavera

Enterprise Program Manager Examples

1

Enterprise Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an enterprise program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for enterprise program manager
  • Develop and manage comprehensive program and project management practices that support the Workforce Solutions Enterprise Alliance initiatives and programs
  • Secure required resources, using formal processes, tools and methodologies to manage project / program resources, budgets, risks and changes
  • Manage projects to ensure on-time completion according to specification and budget
  • Manage programs to ensure desired objectives are achieved
  • Identify opportunities to increase productivity, efficiency and enable sustained growth
  • Own and nurture relationships between cross-functional teams
  • Effectively execute against large, multi-project programs
  • Define and develop cross-team roles, expectations, and responsibilities
  • Create and maintain master schedules, budgets, roadmaps, and related artifacts
  • Develop change management processes and best practices collaborating with key stakeholders
Qualifications for enterprise program manager
  • 6-8 years experience, retail industry preferred with strong practical experience in merchandising systems
  • 5+ years progressive experience utilizing EcoSys
  • 5+ years progressive experience developing Project, Program, SDLC Waterfall and, Agile Methodologies
  • Experience implementing and consulting on large rollouts of enterprise PPM application suites
  • Ability to develop and present instructor-led training courses
  • Proven track record in a customer service based environment
2

Enterprise Program Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of enterprise program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for enterprise program manager
  • Measure, track, and report on programs progress and impact
  • Balance the management of day-to-day business priorities
  • Oversee Portfolio and Financial aspects of the eCP budget
  • Order and track all Hardware & Software purchases for eCP
  • Create metrics, scorecards and reports as needed for eCP
  • Oversee all Clarity timekeeping and project set-up and monitoring
  • Collaborate with the various constituencies across the Company in order to accomplish tasks on behalf of eCP
  • Plan and drive implementation activities for various projects and initiatives
  • Identify and carry out analysis on challenges and opportunities
  • Create communications and presentations for various audiences
Qualifications for enterprise program manager
  • Bachelor’s degree in a relevant field, or an equivalent combination of education and work
  • Effectively influences team members and other stakeholders
  • A strong business continuity and financial services background is a requirement
  • 10+ years experience in financial services’ business continuity, or related fields
  • Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve deliverables
  • Must be a leader and a productive team member
3

Enterprise Program Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of enterprise program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for enterprise program manager
  • Coordinate cross-project activities and deliverables
  • Report, monitor and escalate issues in a timely fashion and manage them to stability
  • Facilitate program initiatives effectively with multiple project teams globally
  • Balance pivots between short-term activities and long-term strategic initiatives
  • Compose and communicate plans & issues effectively and appropriately across all levels of management internally and with the customer
  • Be able to present and communicate effectively to senior Elite Client executives
  • Be able to understand and communicate highly technical issues around systems and integrations
  • PM will gain significant understanding of the client’s technology landscape
  • Coordinate and run meetings, own notes, follow-up and action items
  • Providing eCommerce expertise and strategic alignment between IT and the operations/functions across the enterprise (Corporate, Industrial and Electrical Sectors)
Qualifications for enterprise program manager
  • Experience working Cross functionally with other teams teams in a highly matrixed organizations
  • Strong PC skills (Microsoft Office, Word, Excel, PowerPoint, Project)
  • Travel of up to 10% and off-hour on-call support of up to 33% required
  • Understanding of Agile principles preferred
  • Proficient in the Microsoft suite of tools (i.e., Office, Project Server, Visio, OneNote)
  • Strong consulting, collaboration, influencing and customer relationship management skills
4

Enterprise Program Manager Job Description

Job Description Example
Our growing company is hiring for an enterprise program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for enterprise program manager
  • Understanding key priorities and strategic initiatives of the operation/function to identify the appropriate use of technology and supported processes to meet strategic objectives
  • Aligning opportunities and projects across the operations, driving prioritization and resource allocation within the IT project portfolio
  • Regularly communicating and reinforcing program/project status, prioritization and timing back to the organization, including the communication of critical success measures, issues, and mitigation strategies
  • Accountability for project delivery and overall customer satisfaction across the shared IT centers of excellence
  • Maintaining working relationships with senior IT management and group vice presidents of Sales and Marketing functions
  • Represent Upwork Enterprise to our clients and lead the day to day operations of your client’s talent programs
  • Update standard operating procedures (SOP’s) for your assigned accounts
  • Responsible for identifying and securing business opportunities to support new revenue growth for dedicated Client Account divisions
  • Support the Enterprise Program Director and On-site Supervisors at the U.S. level on all operational excellence initiatives and program improvements providing strategic direction of the account
  • Point of escalation and resolution for customer issues and problems
Qualifications for enterprise program manager
  • Bachelor’s Degree in Finance, Business, Economics or Risk Management and minimum of 8 years of experience in relevant Finance, Audit and/or Risk Management roles (or High School Diploma / GED and 12 years of relevant experience in, Finance/Audit or Risk Management roles with emphasis in data analysis, process and project management)
  • BA/BS degree, MBA & PMP preferred
  • 5+ years in a Program Management, PMO, or related environment in a highly complex business environment
  • Strong understanding of data analysis and implementation of data driven solutions
  • Proven communication skills with C-level executives and senior management
  • Other assigned tasks as the position evolves
5

Enterprise Program Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of enterprise program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for enterprise program manager
  • Monitor/Audit account contract compliance and ensure compliance to contract renewals and expansions to all lines of business
  • Implement and monitor standardized account procedures that can be replicated
  • Work collaboratively with customer, corporate departments and field teams to ensure that the functional process of service delivery is meeting the customer's expectations and facilitation of issue resolution
  • Lead the enhancement of all new program efficiencies and works with stakeholders to troubleshoot deficiencies
  • Monitor the Quality Performance Reviews from customer sites to evaluate the effectiveness of the teams
  • Provide a clear sense of priority and focus to all teams around multiple, concurrent initiatives and projects
  • Identify, plan and administer training for the teams that is driven by strategic performance needs of the organization
  • Manage the Site program teams and subcontractor personnel to foster a good working relationship in order to maintain a good supply of qualified applicants for the open orders
  • Work with the franchise community to ensure seamless “buy-in” and participation in the contract
  • Knowledge of National Accounts sales/management or operational techniques and processes
Qualifications for enterprise program manager
  • Expert in Microsoft Office Suite, Financial Reporting, and Project management tools
  • Good acumen of working under diverse environment – diverse culture, diverse geography, gender and diverse teams
  • Highly motivated self-starter who is able to provide thought leadership and lead projects with limited guidance
  • 3+ years knowledge of Clarity, SDLC reporting and processing in Ariba
  • Experience in LOB or Tech Cost Center monthly management preferred
  • Strong sense of integrity and ability to deal with issues and subject matters in ways that require considerable sensitivity, discretion and judgment

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