District Manager Job Description
District Manager Duties & Responsibilities
To write an effective district manager job description, begin by listing detailed duties, responsibilities and expectations. We have included district manager job description templates that you can modify and use.
Sample responsibilities for this position include:
District Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for District Manager
List any licenses or certifications required by the position: ASE, PMP, CSW
Education for District Manager
Typically a job would require a certain level of education.
Employers hiring for the district manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Education, Management, Marketing, Leadership, General Education, Business/Management, Business/Administration, Communication, Performance
Skills for District Manager
Desired skills for district manager include:
Desired experience for district manager includes:
District Manager Examples
District Manager Job Description
- Oversees and directs activities of District to ensure profitability and operational efficiency
- Demonstrate through example, a commitment to exceptional customer service
- Achieve or exceed district total sales and profitability goals
- Selection, hiring, development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members
- Assist region/area in other functions upon request
- Maintain a focus on attracting a diverse, quality applicant pool to ensure locations are consistently staffed with friendly coworkers with good communication skills
- Train and coach sales managers on effective recruiting, hiring and training methods to ensure coworkers develop the knowledge base and skills required to be successful
- Monitor coworker performance to ensure complete customer satisfaction
- Monitor coworker performance as it relates to store objectives
- Oversees personnel needs of this site including selecting, coaching, disciplining and training employees and evaluating employee performance
- Experience with planning, organizing and supervising the work of others
- Able to work in teams within a fast paced environment
- Ability to communicate effectively with co-workers, subordinates and the public
- Bachelor’s Degree in Business Administration, Supply Chain/Logistics, Finance, or related field required
- Minimum 3-5 years multi store supervision experience
- Must be able to perform all essential job functions identified in the “District Manager essential job functions”
District Manager Job Description
- Analyse performance and deliver seasonal plans to drive optimum sell-through and achieve financial goals & retail KPI’s
- Set targets for each store and monitor their delivery in close cooperation with the Retail partner and /or Store manager
- Deliver customer, consumer & sell-through market intelligence to Retail Operations Manager on a monthly basis
- Lead and direct the retail selling team and its business and human resources
- Recruit, select, develop, and train the Retail Selling Team
- Capitalize on opportunities to train, coach and performance management individuals on their professional and organizational growth
- Address coaching and performance discussions timely and as needed
- Recruit, assess and lead all store management by providing regular constructive feedback, coaching and development
- Identify business opportunities to increase store revenue and profitability, build and implement action plan to seize new opportunities
- Ensure visual merchandising standards and guidelines are maintained at store level and work within the defined framework to react to ongoing business needs
- Minimum three years' previous distribution or management experience preferred
- Experience working with independent contractors is a plus
- 5-7 years multi-unit or significant operational/volume experience
- Proven leadership and problem solving skills, solid record of delivering results
- Proficient clerical, math and calculator skills
- Must have strong communication skills, both written and oral, to manage carriers, enforce carrier contracts, lead a team and communicate with other District Managers
District Manager Job Description
- Drive your team with effective communication and provide coaching on customer service and sales strategies
- Supports field sales personnel on all customer related issues, providing value added support to the customer
- Review and analyze sales routes to ensure maximum efficiency, attend routes, and deployment as necessary
- Maintain communication linkage with the Category Planning group and Region Management to guarantee that all sales programs are executed flawlessly through clear, concise, timely, written, and verbal communication
- Work closely with Customer Category Managers to ensure the right programs are in place to achieve our goals
- Some RSM’s will serve as a customer team lead, filtering information to other RSM’s and collecting information to feed back to the customer team
- Communicate and ensure compliance with all company policies and directives
- Maintain an uncompromising level of business ethics and integrity
- Meet or exceed district financial projections and maximize revenue opportunities
- Identify and implement labor management tools to schedule effectively and to maximize productivity, profitability and margins while adhering to all applicable federal, state and local laws governing store operations
- Uphold visual and operational excellence
- Management of rental rates, discounts, Customer Protection Plan and other income sources
- Accesses external resources to support district-wide operations and to execute district and regional initiatives such as Human Resources, Revenue Management, Procurement, Finance, and Marketing
- Solicits customer feedback to understand customer needs and follows up on all customer service issues
- Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action
- Efficiency - Must be detailed oriented
District Manager Job Description
- Review and approve sales commissions on a monthly basis
- Maintain cooperative working relationships and frequent communication with property managers through daily site visits and immediate response to questions and concerns
- Ensure contract compliance and performance outcomes by setting clear expectations and monitoring the performance of the vendors in your district
- Complete required administrative and operational functions for management
- Supervising the operation of each store within the district
- Ensuring stores operate in a clean, safe, and efficient manner
- Auditing compliance with Company policies and government regulations
- Monitoring the selection scheduling, performance and development of store associates
- Implementing and ensuring proper execution of Company programs and program changes
- Conducting sales building activities
- Ability to travel 85-90% of the time locally with some overnight travel required
- Flexibility to address issues in a 24/7 environment
- RTO experience required with 3 - 5 yrs of sales experience
- Travel to include overnight travel to locations in District
- Record of top tier performance as compared to peers and/or industry standards
- 5+ years experience managing a business unit in the waste industry, specifically waste hauling operating procedures with full P&L responsibility
District Manager Job Description
- Responsible for achievement of assigned yearly gross commission income/recruiting and retention for the office
- Manage day-to-day branch operations to maximize profit and organic growth of branch office
- Coach, motivate and develop sales associates and staff by utilizing all available tools including, but not limited to prospecting, technology and business development programs
- Develop and implement realistic business plan to attain positive growth
- Partner with the Finance department to review P&L and identify expense reduction opportunities to ensure profit and retention goals are achieved
- Leverage relationships within the industry to promote the brand, sales associates and increase market share
- Responsible for driving penetration of preferred services (mortgage, title, home warranty, insurance and relocation) in order to meet or exceed yearly assigned goals for the office
- Direct financial responsibility for mortgage, title, home warranty insurance and relocation
- Directly accountable for all compliance matters within branch office
- Recruiting, interviewing, hiring for all support staff positions
- Ability to travel regularly to meet with customers and other company managers
- Ensure district is fully staffed and maintains not only bench strength but a strong succession planning model
- Ability to analyze and understand Profit and Loss statements
- Ensure compliance to all store and corporate policies and procedures
- Bachelor’s degree in Marketing, Sales, Business Administration, or related field
- Ability to think and work independently out in the field