Director, Regional Operations Job Description
Director, Regional Operations Duties & Responsibilities
To write an effective director, regional operations job description, begin by listing detailed duties, responsibilities and expectations. We have included director, regional operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Director, Regional Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, Regional Operations
List any licenses or certifications required by the position: RHIA, RHIT, CPR, BLS, CPA, GOLD, 9001, ISO, CEM, CPP
Education for Director, Regional Operations
Typically a job would require a certain level of education.
Employers hiring for the director, regional operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in MBA, Business, Education, Management, Engineering, Business/Administration, Healthcare, Health, Finance, Hospitality
Skills for Director, Regional Operations
Desired skills for director, regional operations include:
Desired experience for director, regional operations includes:
Director, Regional Operations Examples
Director, Regional Operations Job Description
- Plans strategies to expand scope of services and prepares center management to respond to new opportunities created by advances in therapy and changes in healthcare policy
- Encourages and prepares local management and staff to respond to new opportunities created by new technology, and changes in healthcare policy
- Provides direction to center management so as to ensure efficient and effective function and service operation
- Collaborates with physicians and regional marketing manager to drive local marketing initiatives, including community outreach, physician education programs, media relations, and to develop the overall marketing strategy
- Mentors, counsels and develops managers in building managerial depth and stability in the center
- Encourages center management to reinforce company mission, programs, and services are consistently presented in a strong positive image within the community
- Networks with community administrators, physicians, and other administrative personnel to develop collegial relationships and ties
- Oversees the fiscal and operational management of the physician practices where applicable
- Allocates appropriate resources in a responsible manner consistent with the approved operating and capital equipment budget or within approved variances
- Participates in the development of center annual goals and objectives, and plans for new projects, services and programs with respect to cost, quality and community needs
- As an exempt position, evening and/or weekend hours may be required to ensure the fulfillment of all duties and responsibilities
- Supporting the Sr
- Coach staff to maximize the effectiveness of the team
- Develops the managerial and supervisory skills of direct reports
- Translates the overall direction of the region into a flexible Area-specific strategy that will achieve plan
- Provides individual team members with aggressive and clear performance objectives directly tied to the Region strategy
Director, Regional Operations Job Description
- Independently oversees all UR Imaging System, Regional site’s Imaging equipment for quality and regulatory compliance, Recommend to IS Leadership and Regional Business Development a budget wise remediation strategy to achieve compliance
- Is accountable for regional site’s operations and workflows to ensure safe and efficient operations, consistent with JC and ACR guidelines for all locations, FF Thomson, Noyes Strong West
- Responsible for Image quality and Imaging practices across all modalities in areas of image quality improvement through parameter changes, protocol enhancements consistent with UR Radiologists’ guidelines
- Develops Business Plans pertaining to needs assessments, resource requirements and develop cost estimate models
- Identify opportunities for improving organizational effectiveness and optimization with a particular emphasis on total customer service and cost control
- Develop and maintain effective relationships with internal functions (e.g., Finance, HR, Compliance & Legal, Clinical and network ) to coordinate the delivery of all related services to clients
- Supervises eight (8) to ten (10) exempt and/or non-exempt full-time employees may also have part-time staff
- Leads Cluster Operations teams to define cost improvement projects based on 2-3 year roadmap
- Work with the Quality organization to ensure Compliance and Quality goals are established and achieved
- Establish capital and expense budget pritoization process within Cluster Teams and in collaborarion with Director of S&D regional plans/timelines
- Minimum of six (6) years progressive management experience required
- Experience with ACS considered a plus
- Strength in cultivating, building and maintaining physician relationships considered a plus
- Advanced computer skills and proficiency in MS Excel required, intermediate skill and proficiency in MS word, PowerPoint and Outlook
- Management of multi-site, multi-state managers required
- Minimum of four (4) years directly related experience and four (4) years supervisory management experience required
Director, Regional Operations Job Description
- Deliver on service level agreements and build business relationships with senior level management and key customers to drive customer satisfaction and flawless delivery
- Represent distribution to franchises, customers, and internally with quality and facilities
- Ensure optimal asset utilization and strategic capacity planning
- Apply process excellence/Lean methodology to increase effectiveness/efficiency
- Collaborate with DC Teams and 3PL partners on process capabilities to operational efficiency
- Ensure training plans are in place for organization and all associates are trained
- Work with Sales, Product Marketing and Commercial Solutions to define and communicate acceptable deal characteristics for each data center based on factors such as utilization, market rates, pricing
- Ensure integration of key resources for each assigned center to ensure clinical competency to meet the needs of all patients
- Provide clinical presence in relationships with healthcare systems and providers to assist operations in securing partnerships and care for more patients
- Partner with Directors of Nursing and Executive Directors in QAPI efforts related to the goals of reducing unnecessary re-hospitalizations
- Must hold or qualify for state license required to operate an Assisted Living Community
- Multtisite Healthcare Leadership for a multi-site strongly preferred
- Attend local and regional manager meetings and conduct regional service dept
- Creating and maintaining a positive relationship with customers, ensuring that department staff is helpful, making customer satisfaction a priority to ensure referral and repeat business
- Working directly with customers and warranty clerks to administer warranty claims, understanding and applying warranty guidelines
- Understand and keep abreast of the federal, state, and local regulations that affect operations, and comply with these regulations hazardous waste disposal and OSHA Right-to-Know regulations
Director, Regional Operations Job Description
- Lead the creation of the regional GTM cross functional seasonal calendar
- Provide critical business process insights and guidance in the development of the calendar
- Lead and facilitate cross functional leader discussions to align on process, timing and ways of working for LSA GTM
- Lead team to translate GTM calendar into detailed procedures that will achieve on time completion of critical deadlines necessary for timely receipt of commercial samples, effective customer sell in, and production
- Lead the development of standardized tools that enable the Regional Merchandising team to execute with clarity and consistency including streamlined performance reporting, GTM tools, and market presentations
- Lead issue resolution and educate key opportunities to ensure operational excellence within the organization
- Orchestrate & aggregate seasonal product briefs across regional Merchandising teams
- Program lead a variety of special projects as required by the VP of LSA Merchandising and channel leads
- Overseeing community operationso Performing site visitso Ensure that programs are being implemented and utilized to their fullest potentialo Strategize to take communities to the next levelo Work with Regional and Corporate team members to ensure the community is exceeding expectations o Making educated decisions to improve resident care and the business as a whole
- Support basic training of Market Leader and Store Managers on Store Operating Policies and Procedures (bulletins), forms cooperative relationships with other regional business partners Regional Vice President, Human Resources, Loss Prevention and Merchant Director to improve stores profitability
- Ability to communicate cross functionally up and down the enterprise
- Ability to assemble and manage cross-functional teams
- Enterprise business skills including document processing, spreadsheets, communication systems, presentation skills, and related office software and tools
- Demonstrated experience with Global MRP systems to improve and maintain operational effectiveness
- Must have a firm grasp of all center and region metrics including but not limited to profitability, expenses and liabilities to drive EBITDA and contribution rates for the market
- Identify efficiency opportunities, develop new processes and lead change initiatives with the focus on continually striving to streamline the overall operation and reduce operating costs
Director, Regional Operations Job Description
- Ensuring that each hospital has a customer centric culture and focus
- Maintaining a strong presence in all hospitals, including frequent scheduled and non-scheduled on-site visits, and otherwise provide consistent accessibility via email and phone to both the hospital teams and fellow management team members
- Supporting our doctors in their daily efforts and working to create long term, meaningful relationships with the doctor teams that foster engaged dialogue and professional development
- Ensuring that doctors are marketing the hospital and services in a meaningful and regular way
- Responsibility for effective and timely DVM and pet owner communications by the hospital team
- Empowering staff and doctors to find ways to delight our constituents
- Responsibility for administration and review of non-medical client complaints not able to be handled by the hospital teams
- Developing top talent in the Medical Director and Hospital Manager roles in each hospital
- Motivating Medical Directors and Hospital Managers to maintain an “owner mentality”
- Accurately evaluating the performance of Medical Directors and Hospital Managers to ensure that each has clear expectations and goals, and has the support to be able to reach them
- Solid presentation, analytical and communication skills
- Talent acquisition of great leaders to operate and manage local centers is critical to success
- Will work closely with executives to determine and identify local marketing opportunities, promotions and public relations opportunities to expand the local market brand presence
- Mentors and evaluates performance of Practice Managers
- Work with the Regional Vice President and Chief Operating Officer in establishing and opening new practices, including training initial staff and preparing for initial accreditation surveys
- Candidates should be live in Baltimore, Atlanta, Charlotte or Washington DC near an airport