Digital Supervisor Job Description

Digital Supervisor Job Description

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Digital supervisor provides oversight of affiliate’s paid media and direct marketing agencies’ performance, in collaboration with the Earned & Owned Media, and Paid Media managers.

Digital Supervisor Duties & Responsibilities

To write an effective digital supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included digital supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Coordinate with third-party research partners – Insight Express, Dynamic Logic, Comscore
Some travel to Seattle is required (20%)
Oversee vendor RFP selection
Demonstrate better pricing, efficiencies, and impact by consolidating buys across sites, MediaCom and GroupM
Coordinate and consolidate media spending across clients for sites/publishers in conjunction with Digital Planning teams within the investment templates
Approve all sites on tactical buys
Establish investment best practices (intelligence/arbitrage), spend trends (video, display, mobile, ), benchmarking, and set market
Ensure compliance and maintenance of all Data Base (DB) activities
Handle issue resolution, recommend process improvements, and oversee client budget in conjunction with Digital Planning teams
Foster camaraderie within the Investment team and with all key stakeholders they support

Digital Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Digital Supervisor

List any licenses or certifications required by the position: CXM, TOGAF, SEM, SEO

Education for Digital Supervisor

Typically a job would require a certain level of education.

Employers hiring for the digital supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Advertising, Communications, Applied Mathematics, Business, Management, Computer Science, Digital Marketing, Technology, Education

Skills for Digital Supervisor

Desired skills for digital supervisor include:

Dynamics of media - how each media element performs alone
How they are constantly changing
How they perform together
Marketing and media
Principles of advertising
@Plan
Excel and Lotus Notes
Interactive marketing concepts and practices familiarity with offline media concepts
MS Word
Ad serving platforms across platform: Medialets

Desired experience for digital supervisor includes:

Train employees on tools and best practices
Able to establish and maintain effective relationships inter departmentally those outside the team
Seek new trends and opportunities within the industry
Entertainment or Tune-In experience is a plus
Develops and assigns projects to staff
Communicates regularly and effectively with other departments within

Digital Supervisor Examples

1

Digital Supervisor Job Description

Job Description Example
Our company is looking for a digital supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital supervisor
  • Receives purchase orders for production of master film product, discusses the purchase order with client(s) to ensure understanding of clients’ needs
  • Review production schedules, estimates, costs and billings to ensure schedules and budgets are met, and cost controls adhered to
  • Managing a team of account managers to support them in the execution and troubleshooting of digital campaigns
  • Participate in client presentations with sales, traveling to clients when needed
  • Up-sell and renew existing campaigns/clients, focusing on retention and growing business
  • Work with sales team and other departments to lead in the presentation of client proposals and reporting calls
  • Develop and present campaign results to clients and represent client feedback internally to drive opportunities to better align with customer needs across future opportunities
  • Scope opportunities through partner kick off calls with sales and clients as needed
  • Working with management team to assist clients through full campaign life cycle from planning through reporting
  • Responsible for overall client satisfaction and communication
Qualifications for digital supervisor
  • Marketing/Agency internship experience is preferred
  • Experience with Avid and Final Cut Pro
  • Experience with encoding, database management, quality control, IT Support, and Help Desk Support
  • Conduct analysis of delivery pacing and audience insight reviews for MediaMath campaigns identifying client’s best targets
  • Previous experience in post production/digital intermediate
  • Knowledge of post production services equipment & processes necessary
2

Digital Supervisor Job Description

Job Description Example
Our company is searching for experienced candidates for the position of digital supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for digital supervisor
  • Ability to establish and maintain effective relationships interdepartmentally outside the team
  • Assist client teams in managing Xaxis relationship
  • Be proactive in following up on client team requests with a key awareness of client deadlines
  • Be capable of working successfully within a team independently
  • Oversee the direct to consumer execution of digital and offline projects and programs from conception through execution to ensure strategic alignment remains intact
  • Identify key opportunities for growth
  • Accountable for oversight of editorial calendar development across multiple TV shows, a team of community manager(s) and copywriters
  • Partner with copywriters, UX, and developers to execute creative
  • Act as a “digital go-to” across agency teams and clients, providing thought leadership and big thinking, and triaging issues as needed
  • Assist the manager in driving change in Customer Experience team through managing non-voice channels including emails and social media and other channels moving forward
Qualifications for digital supervisor
  • Database management skills strongly preferred
  • Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status
  • Bachelor’s degree in Marketing or related field, or equivalent training and/or experience
  • DSP, SSP, and DMP knowledge with heavy emphasis on segmentation and tracking users across segments - hands on experience with any a plus
  • Problem-solving nature and deep curiosity
  • Knowledge of online business marketing metrics (Impressions, Clicks, Click-Through Rate, Conversions, CPC, ROI, Cost per Acquisition) is a must
3

Digital Supervisor Job Description

Job Description Example
Our company is growing rapidly and is looking for a digital supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for digital supervisor
  • Review and streamline existing processes to ensure optimal efficiency.Generate and analyse reports
  • Disseminate new information to the team and update resources as needed
  • Manage and handle escalation of cases by the Customer Experience Associates
  • Review feedback and suggestions from customers and share with the relevant stakeholders
  • Handle staffing requirements, manage rosters and team attendance
  • Assist in hiring and training staff
  • Engage, influence and support staff in the course of their daily work
  • At least 3 years of service experience
  • Experience in leading a team in Call Centre/Customer Service environment
  • Able to work 24/7 shiftsAttentive to detail and accuracy
Qualifications for digital supervisor
  • Fundamental understanding of media tools syndicated tools
  • Ability to delegate and oversee Associates and Specialists workload
  • Solid experience or knowledge in digital marketing
  • 3+ years of online marketing, online public relations, and/or social media campaign work experience in a B2B environment
  • Strong organizational, time management, communication, process orientation and problem-solving skills with multiple team /clients/vendors/projects
  • Ability to interact effectively with internal partners, at different levels of the organization
4

Digital Supervisor Job Description

Job Description Example
Our company is growing rapidly and is hiring for a digital supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for digital supervisor
  • Have a positive disposition and optimistic
  • Integrate within the strategic planning teams to help centrally manage negotiations/rate tracking/planning costs/benchmarking/ budget management across Church & Dwight
  • Negotiate/demonstrate better pricing, efficiencies, and impact by consolidating buys across sites and the Church & Dwight portfolio of brands
  • Help manage the Xaxis relationship
  • Handle issue resolution, recommend process improvements, and oversee client budget in conjunction with strategic planning teams
  • Workflow management and key project and meeting management
  • Reporting amd Drive for value add in reporting
  • Develop strategies for a friction-free path to purchase that improves conversion for new and repeat customers
  • Support day-to-day operations of eCommerce and non-eCommerce websites, tablet and in-store digital
  • Coordinate with Marketing to create content versioning / targeting and location of onsite marketing
Qualifications for digital supervisor
  • Passion and self-motivated
  • Knowledge of web pages codes such as HTML and XHTML, CS5, Javascript, Actionscript, Coldfusion, Net, Flash, or code-generating programs, such as Dreamerweaver and Visual Studio would be a plus
  • 4 year degree, preferably in a quantitative field (Statistics, Economics, Mathematics, Physics)
  • 2+ years of experience using self-service DSPs
  • Sizmek ad serving experience a plus
  • 4+ years' experience in media planning/buying with an emphasis in digital media
5

Digital Supervisor Job Description

Job Description Example
Our company is hiring for a digital supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for digital supervisor
  • Drive a website testing and optimization strategy and execute test plans to improve business outcomes
  • Prioritize and evaluate results from A/B and multivariate tests to iteratively improve conversion rates, revenue per visitor and AOV
  • Analyze web metrics and customer activity to understand barriers to conversion and identify opportunities for improvement
  • Develop recommendations to improve traffic, customer engagement, site experience, conversion and retention
  • Analyze and interpret website KPIs and develop recommendations for improving the end-to-end digital customer experience
  • Supervise the day to day execution of all digital marketing campaigns
  • Partner with the digital agency to deliver all required creative assets, created by the Brand Creative team
  • Coordinate with Brand Creative to ensure all creative content is aligned with Digital Marketing Strategy and delivered to agencies for execution
  • Maintain a pulse on audience trends and assists in generation of new audiences to test in digital marketing campaigns
  • Monitor campaign pacing to ensure delivery against budgets
Qualifications for digital supervisor
  • Thorough knowledge of Videography
  • The qualified candidate must also possess strong written, oral communication and presentation skills public speaking experience
  • 4+ years of prior digital planning experience desired
  • Experience with Microsoft Office, PowerPoint, Word, Outlook
  • Avid TV watcher
  • Demonstrated ability to delegate and accurately judge and edit the work of others

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