Delivery Team Lead Job Description
Delivery team lead
provides technical leadership and management for all aspects of the software lifecycle, including software engineering, support and operation using Java, PHP, Javascript, HTML, C++, C, C#, Web Services, AJAX, relational databases and/or related technologies.
Delivery Team Lead Duties & Responsibilities
To write an effective delivery team lead job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery team lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Understand product/project vision and driving it through the defined estimation process
Work with Marketing, technical leaders, and architects to explore market opportunities, define new products, or enhancements to existing products
Utilize knowledge of technical and business drivers to define quality products that meet the needs of customers while maintaining architectural integrity and low cost
Validate and facilitate refinement of requirements as delivered from product marketing partners
Delineate and finalize specifications and detailed requirements with development teams
Own product usability and effective user interface design
Manage feature, schedule, cost tradeoffs, in consultation with Project Managers and marketing partners, and other sponsors
Work with Quality Assurance teams to ensure products meet market requirements
Conduct product demonstrations to internal and external customers
Oversee that product functionality and system performance meets business requirements without losing technical and architectural integrity
Delivery Team Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Delivery Team Lead
List any licenses or certifications required by the position: ITIL, TL, PMP, CDL, PCU, HAZMAT, V3
Education for Delivery Team Lead
Typically a job would require a certain level of education.
Employers hiring for the delivery team lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Technical, Business, Engineering, Business/Administration, Finance, Management, Mathematics, Graduate
Skills for Delivery Team Lead
Desired skills for delivery team lead include:
MS Office products and ability to quickly adapt to new software
Technology platforms
Internet security concepts and implementations/products
Processes and related systems to effectively perform responsibilities
Especially Duck Creek Technologies
HTML
P&C Insurance software applications
Software development life cycle for P&C insurance software
Company standard software
Cultural context in the user countries supported
Desired experience for delivery team lead includes:
Strong organizational skills, self-motivated, and ability to work independently
Ability to work in a dynamic and collaborative environment
Coordinate and oversee delivery of products to customer base
Coordinate and oversee product release management activities
Obtain customer feedback, in coordination with marketing partners
Extensive understanding of SDLC
Delivery Team Lead Examples
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Delivery Team Lead Job Description
Job Description Example
Our innovative and growing company is looking for a delivery team lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery team lead
- Transforming business requirements into scalable applications
- Analyzing complex integration architectures, designing and delivering solutions in various technologies
- Managing delivery teams in changing and demanding environment
- In future, leading design and delivery of solution for B2C market
- Review all incoming work for clarity, provide clear work directions, , receive requests for assistance from the field, determine level of assistance required and respond appropriately
- Identify and assist with development of support materials for team use, , training manuals, job aids, and views in databases
- Create annual team objectives with direct manager approval
- Responsible for overall team results through ongoing monitoring and control of day to day workflow and related fulfillment/servicing activities for the team
- Take ownership of client care and/or service partner issues and escalations as a priority
- Monitor internal controls and ensures adherence to Operational, Compliance and AML policies, processes and procedures as per guidelines to mitigate operational risk
Qualifications for delivery team lead
- Experience in designing and delivering COTS or Custom Order Management systems
- Previous experience in business process area HR, Customer Service, preferably in an operations environment
- Build and leverage relationships with sales and service partners and third party vendors as applicable including our Corporate and Business Banking units
- Drive a client service mindset throughout the Centres with a focus on optimizing process delivery
- Use effective communication skills to ensure employees are well informed relative to goals, objectives and achievements
- Utilize Coaching Routines to maximize individual employee contribution and achievement of service quality standards and business objectives
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Delivery Team Lead Job Description
Job Description Example
Our growing company is looking for a delivery team lead. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for delivery team lead
- Focus on team performance
- Available for support for associate questions, issues, and customer escalations
- Ensure a quality customer experience on every call, resolution of issues, attendance, reliability, and reduction of attrition
- Additional project and/or initiative work (if applicable) benefiting the program
- Ensuring good communication with managers and other team leads
- Challenge every aspect of the processes
- Collaborate and manage with Application Managers, Project Managers, Developers and peers to accomplish a coordinated implementation effort
- Supervises developers and assigns project staff
- Supervises and guides the detailed design and development activities for entire applications
- Design, develop, program and implement systems to specifications, and develop/coordinate project plans
Qualifications for delivery team lead
- Thorough knowledge of bank operations, contact center operations or retail sales/service environment
- Working knowledge of consumer lending and regulatory requirements
- Good coaching/team-building skills with ability to motivate and lead others
- Significant interpersonal skills including oral and written communication
- Strong PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
- Strong product presentation skills, especially via telephone/e-mail/chat
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Delivery Team Lead Job Description
Job Description Example
Our company is searching for experienced candidates for the position of delivery team lead. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery team lead
- Conducts documentation audits and reviews and assures it is complete, acceptable, and in accordance with standards
- The professional Registered Nurse demonstrates autonomy by making sound judgments and critical decisions in clinical practice and determines for self and staff growth and development needs
- ADN, diploma and/or BSN and/or MSN
- Med/Surg and/or PCU certification (Preferred)
- 2-4 years relevant clinical charge nurse experience (Preferred)
- Populate standard agreements and performing gap analysis / prep work on non standard docs
- Managing the execution of credit facility letters, deal closing process, ownership of sourcing and reviewing client constitutional documents, conditions precedent / subsequent
- Operational Management - Managing the floor, adherence to schedules and quality measures
- Closed loop process being a focal point of dissemination of information from management to team and vice versa
- Work closely with team members to solve customer issues
Qualifications for delivery team lead
- 7+ years of relevant Information Technology industry experience
- 5+ years of specific technical instructor role experience, including delivering courses onsite and online
- 2+ years of experience developing technical training curriculum and materials
- 1-2 years of experience leading a small to mid-sized team
- Project management experience, preferably with large educational initiatives is desired
- Ability to meet established deadlines that meet company standards
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Delivery Team Lead Job Description
Job Description Example
Our growing company is looking for a delivery team lead. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery team lead
- Prepare training materials (snippets, training flashes, jobaids ) as necessary
- Role Focused
- People and Team management, to ensure team harmony and efficiency
- Implement Service Definition Document (what service activities, work flow, technical procedures, work instructions, ) and Service Management Plan
- Organize the work and safety for the On-site team and resources, including but not limited to, manpower, tools,means and spares to deliver the Service activities
- Manage technical capabilities of his/her team-mates to perform daily works
- Maintain service activities work flow, technical procedures, work instructions
- Assure the interface with the Customer (internal & external) on the technical services matters, Report work progress to related parties according to agreed communication plan
- Deliver corrective actions in case of deviation of pre-defined performance indicators
- Support knowledge sharing and training activities, together with Training Manager
Qualifications for delivery team lead
- Experience using instructional design models
- Familiarity with major mobile device platforms (Android, iOS, Windows 10, ) preferred
- BSc or higher in a Computer Forensics
- BSc qualification and relevant IR/Forensic post degree qualifications
- Post degree qualification in IR/Forensics
- Must currently be in good standing
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Delivery Team Lead Job Description
Job Description Example
Our company is searching for experienced candidates for the position of delivery team lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery team lead
- Take care about staffers working attitudes and behaviors
- High Diploma in Engineering or above
- Management experience of small to medium team of site technicians/ Officers and engineers
- Experience in tackling troubled situations in daily basis
- Occasional shift-duties
- Logistics service execution from logistics kickoff to handover to Logistics Coordinator and managing & monitoring logistics service execution up to final acceptance, including cash collection support
- Responsible for coaching, training, motivating and mentoring agents
- Resolve escalated or sensitive customer issues in a professional and efficient manner
- Ensure all voicemail and email inquiries are addressed and resolved
- Provide on-the-spot support and training
Qualifications for delivery team lead
- Execute architecture governance by embedding the architecture process in the domain being accountable for the timely creation of architecture deliverables (Blueprints, Program Roadmaps, PSA Documents, Baseline Architecture, Lifecycle Management Roadmaps) meeting Enterprise Architecture quality criteria
- Actively contribute to improve the Enterprise Architecture by closely cooperating with Enterprise Architecture and other Lead Architects
- Over 5 years of experience in Enterprise Architecture preferably in the financial industry
- Thorough knowledge of Business Process Management, Information Architecture, Enterprise Content Management, Application Development and Integration
- Strong development skills including c# and/or VB.net, MVC, client frameworks (JQuery, Knockout, ), SQL Server and/or Oracle, web services (WCF, JSON, REST, Web API)
- Experience leading a team of developers, including offshore resources preferred