Custody Operations Job Description
Custody Operations Duties & Responsibilities
To write an effective custody operations job description, begin by listing detailed duties, responsibilities and expectations. We have included custody operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Custody Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Custody Operations
Typically a job would require a certain level of education.
Employers hiring for the custody operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Business, Accounting, Education, Financial Services, Economics, Business/Administration, Management, MBA, Communication
Skills for Custody Operations
Desired skills for custody operations include:
Desired experience for custody operations includes:
Custody Operations Examples
Custody Operations Job Description
- Participate in monthly client ops meeting to ensure client receive ECE
- Closely work with Client Design and Transitions to ensure to ensure new fund requirements are met in the event of fund launch
- Maintain KPI
- Processing orders obtained from designated brokers via fax using Mpower platform
- Reconcile unit holder capital stock, cash and security holdings and investigate and clear all outstanding issues in a timely manner
- Investigate, document and escalate issues/events
- Minimize errors by ensuring established standards, policies and procedures are adhered to
- Maintain log of items outstanding
- Liaise with external custodians/3rd parties for the accurate and timely settlement of orders
- Enhance productivity and build effective relationships with other departments
- Advanced ability to organize and multi-task in a fast-paced/deadline driven environment
- Good understanding of Settlement process
- Exposure to equity & fixed income products and / or prior settlements experience
- Liaising with clearing agents on a daily basis and ensuring that all trades settles on intended settlement date
- Working with trading, sales, compliance and other ops areas to resolve problems with the settlement process
- Monitor & resolve daily break reports from Global Control, Treasury and other Operations areas
Custody Operations Job Description
- Preparation & management of static data records on core custody systems for assets and counterparties
- Processing of client instructions onto core Custody platform and monitoring of outbound agent swifts
- Monitor exposure on collateral, manage business implementation/account openings, contract maintenance, monthly invoice distribution, reconciliation & settlement, risk management and control, providing analysis and reporting to management
- Partner with clients to drive change, manage expectations and effectively manage escalations to uphold high levels of client service
- Full accountability for the E2E query resolution raised by clients
- The candidate will be part of a team responsible for the receipt and action of client enquires
- The applicant will be required to work as part of a team of individuals who will have shared responsibility working to tight deadlines with high transaction volumes
- Be the face of DCC HK to clients
- Work as a team to help strengthen the DCC product
- Knowledge in Settlements and Corporate Action would be essential
- Minimum 4 years experience in Operations, preferably including a substantial period in Account Opening
- Very detail oriented, logical, and control focused
- Pro-active, self motivated, enthusiastic and committed to the role
- Proven team player essential
- Ability to prioritise, multi task and meet deadlines
- Experience of relevant local laws and regulations pertaining to Swiss account openings
Custody Operations Job Description
- Establish and maintain relationships with all key internal operations partners that support the Custody business
- Execute tasks related to the DB Custody / DB Application
- Investigation of trade and asset service enquiries will be required
- Managing and building out a high performing team (~5 people potentially across multiple locations) and managing their development and mentoring
- Review and enhance the team governance to ensure we operate in a controlled and robust environment
- Identify and escalate any gaps in team governance to ensure we operate in a controlled and robust environment which is constantly improving
- Management of relationships with firm desks and other internal operations team
- Interact (extensively) with depositories, paying agents, regional offices, clients, other banks and brokers, and vendors
- Coordinate with project and IT teams on continuous improvement and industrialization opportunities for both systems and operational processes/controls
- Full accountability for end to end query resolution raised by clients, including Settlements and Corporate Actions, Tax and Income
- Operational subject matter expertise critical e.g Settlements, Trade Support, Asset Services
- Fluent English language skills (both verbal and written), additional language skills are a strong plus
- Change Management – the ability to identify where process improvements can be made to increase efficiency and control
- Previous Asset Servicing Experience/Knowledge preferred - high level understanding of Asset Servicing at the macro level
- Microsoft Office application proficiency (advanced Excel skills a plus)
- Identify Service Requests and Service Delivery Issues for CSAMs to address
Custody Operations Job Description
- Daily contact with clients by email and phone and attending client meetings and calls with CSAMs when required
- Transition analysis and execution of global cash and exchange traded securities
- Preliminary analysis of Client Asset lists including asset, corporate action and income analysis
- Ownership and exchange of Standard Settlement instructions for various transitions with 3rd parties
- Maintaining relationships with Clients and third-party Transition Managers during a the transition phase
- Reconciliations between client data and assets input into JPM systems
- Residual management of onboardings and exits
- Producing status reports for Internal/external stakeholders
- Responding to client inquires and requirements in a timely and efficient manner
- Strict adherence to internal checklists and procedures related to Transition production work
- Should be PC literate and able to use MS Office Suite applications - MS Word and Excel
- 3+ yrs experience in Asset Servicing/Corporate Actions at a Custodian or through a Prime Broker with a focus on client service
- Comprehensive understanding of APAC markets
- Ensuring all corporate action events are accurately reported to clients with the correct terms and response deadlines in line with global SLAs
- Reminding clients of upcoming deadlines where they are yet to respond to a corporate action event
- Answering 80% of queries within 30 minutes of receipt to ensure the highest level of service
Custody Operations Job Description
- Exception FX processing & management
- Investigating FX activity in high risk restricted markets to ensure nothing is outstanding
- A relevant finance degree or tertiary qualification
- A proactive approach with the ability to take ownership and work under pressure
- End to end ownership of the trade management, cash management & asset servicing and support process which includes coordinating all aspects of delivering best-in-class Operational Service to clients
- Capture dividend event data and corporate action event details for notice distribution
- Publish such events for the respective LatAm markets
- Perform TCR control checks as described in KOP
- Perform Event Repository checks as described in KOP
- Ship 8k documents
- Ability to motivate, develop talent and mentor
- Prior Operations experience or comparable experience
- Basic knowledge of equities and fixed income securities
- Prior Corporate Action experience would be beneficial but not essential
- Experience of DTCC & Bloomberg system dealing with company Investor Relations
- Minimum three years experience within financial services