Commercial Cards Job Description
Commercial Cards Duties & Responsibilities
To write an effective commercial cards job description, begin by listing detailed duties, responsibilities and expectations. We have included commercial cards job description templates that you can modify and use.
Sample responsibilities for this position include:
Commercial Cards Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Commercial Cards
List any licenses or certifications required by the position: PRINCE2, PM, PMP
Education for Commercial Cards
Typically a job would require a certain level of education.
Employers hiring for the commercial cards job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Business, Finance, Education, MBA, Computer Science, Engineering, Administration, Technology, Management, Economics
Skills for Commercial Cards
Desired skills for commercial cards include:
Desired experience for commercial cards includes:
Commercial Cards Examples
Commercial Cards Job Description
- Managing the implementation of new customers throughout Europe, focusing on driving rapid growth in new client volume and fulfilling customer critical requirements
- Specifically, analyze and consult on current client processes, gather client requirements for new purchase and expense processes, incl
- Build, manage and update project plan for on-going implementations
- Overseeing the account for the initial 90 days of their program and ensuring a smooth transition into relationship management and call center operations
- Co-ordinate client driven activities, cardholder training, application data collection
- Perform MasterCard Smart Data integration for customers, provide training and ongoing support
- Act as a central point of contact for client, coordinating with required partners (i.e., legal, product, ops, technology, risk, sales) to ensure delivery of products and services is completed within agreed upon timeframes, with accountability for end to end process
- Liaise with RM & Sales, Product, Client Services & Operations teams as appropriate, including ad hoc support to Business Development teams
- Liaise with Card Solutions team colleagues as appropriate
- Actively contribute to team / business goals and projects
- Deliver quality results which exceed customer and business expectations
- Grow and maintain relationships with new and existing clients
- Demonstrate Payments leadership and subject matter expertise
- 8+ years of professional experience, with at least 2+ years payment experience
- Demonstrated business development success in a financial services context
- Excellent communications and influencing skills across multiple business divisions including senior stakeholders
Commercial Cards Job Description
- Managing the development of customers through close collaboration with the Marketing Communications team and Retail & Commercial Distribution channels
- Be the relationship leader of our North American bank client in broad and general terms, in charge of managing the partnership, its contracts, providing sales support, meeting and presenting to final corporate clients, and responsible for growing the business
- Build relationships at Executive Board level with industry partners (Travel Management Companies, Technology Companies and Financial Institutions to gain market share and build the Brand
- Develop regional business strategies around DCI corporate product set and working with DC franchise senior management to develop and execute local sales and Corporate marketing strategy
- Provide intensive sales support to bank partner and often presenting directly to the clients client
- Bring insights for the development of new products, identifying opportunities for growth and driving adoption of new products
- Serve as the Commercial Card products champion for Latin America, providing additional support and leadership to the other relationship managers in the region in order to help them grow their business
- Support the application during QA, UAT cycles
- Teach client insights on new or emerging Commercial Cards issues along with opportunities that impact their business, industry or market
- Execute individual sales activity plan, reviewing results to plan for discussion at monthly/quarterly intervals and adjust activities as required to achieve plan
- Knowledge of VIS / SDOL reporting system (is a plus)
- Commercial Cards Issuing/Acquiring experience is required
- SB and Commercial Card Issuing/Acquiring experience is required
- A minimum of 8 to 12 years business experience including sales and/or relationship management
- Experience / knowledge of accounting, reporting and data solutions (1C and alike) is preferred
- Be responsible for Commercial Card Products for the US
Commercial Cards Job Description
- Enable continuity of client service and future opportunity spotting by documenting details of client interactions in most appropriate system (synergy/Pipeline/Leads)
- Actively network to build both internal and external networks to capitalize on business opportunities and referrals
- Design, Code, Unit Test, document and implement new applications & existing programs
- Contribute to enhancements and changes to existing B2B applications codebase
- Deliver excellent service to our Business clients every time by focusing on doing what is best for our clients and the organization
- Demonstrate confidence as a trusted advisor providing consultative, value-added product and servicing advice, understand and anticipate needs, offering solutions and taking accountability for quality client engagement and its positive impacts
- Successfully partner with Program Administrator(s) to facilitate and execute on seamless end-to-end product implementation through each milestone
- Liaise and follow up with clients and internal partners/network to ensure milestones are on track and potential client and/or operations and program issues are addressed early
- Responsible for management, coordination and facilitation activities for onboarding and implementation for the Commercial Cards program ensure flawless execution through client specific project planning/documentation of client needs/requirements
- Exhibit flexibility when it comes to assigned activities, improvements, new features, changes to policy/process/procedures aimed at improving the Commercial Cards program
- Bachelor Degree with a minimum of 4 years experience in the cards & unsecured loans space, sales/ acquisition and business development
- Formulate and implement intensive commercial card & platform management strategies to maintain and improve customer experiences
- Pro-actively manage and contribute card product development and process development initiatives
- Deal effectively with highly complex commercial information and business challenges to create strategic business plans which effectively deliver result
- Demonstrate ability to manage product proposition and risk management
- Self-starter with commercial acumen building robust Business Cases for New Product / Market launches
Commercial Cards Job Description
- Build and present end to end executive product updates inclusive of current production metrics, KPIs, new feature delivery planning and financial forecasting
- Gatekeeper of all new sales application and nomination forms to IBG BSU and T&O, ensuring compliance with requirement and documentation completeness
- Maintenance of sales submission tracking reports to ensure timely processing and accountability of all Commercial Cards applications
- To carry out day to day accounts servicing for newly onboarded accounts
- To handle enquiries from various departments on product matters, documentations, customer services and
- Handle enquiries on SDG2 and Intellilink on file format, systems interfacing and other related queries through working with both associations
- Identify B2B partnership opportunity and ensure successful implementation of B2B solutions
- Understand the commercial cards portfolio key matrixes to drive various marketing activities (including activation and portfolio activities)
- Strong understanding of various commercial cards solution to identify key product enhancements that support continued portfolio growth
- Good knowledge of Visa and MasterCard reporting tools to provide guidance to team on any pre and post implementation of commercial cards program
- Competent communicator both written and verbal in English, Dutch is a pre & other European languages advantageous
- Relevant knowledge and experience of Commercial Card platforms, operations, systems and infrastructure
- Experience working within the financial sector and preferably within commercial banking
- Strategic thinker able to translate concepts into tangible action plans that drive growth
- Proven self-starter and able to work independently with minimal guidance
- Dynamic and forward thinking individual with strong interpersonal and communication skills to put in innovative ideas
Commercial Cards Job Description
- Support all processes review to ensure compliance to all regulatory and audit requirements
- Full managerial responsibility of a portfolio of German top SME clients with clear focus on portfolio growth and long-term account retention strategy
- Consistently seek out new sources for expansion opportunities self-generated, client referrals, subsidiaries or sister companies
- Understanding client’s opportunities, threats and risks to maintain and grow relationship
- Providing customer training on routine processes (by phone or in person)
- Responding to inquiries from customers (via email and phone and fax)
- Troubleshooting customer issues such as card delivery, transaction declines, system issues and general inquiries for CentreSuite, VISA Payables Automation and VISA Intellilink Compliance Auditor
- Researching/analyzing and resolving client inquiries pertaining to reconciliation issues and payment posting issues
- Performing account monitoring activities, analysis and monetary transactions
- Managing daily, weekly and monthly reporting activities
- CICSH
- Proven experience in achieving sales targets in previous roles demonstrating excellent solution selling skills
- Extensive knowledge in sales process (long and short), ability to travel, to work on own initiative, be creative and make decisions with minimum supervision when on the field
- Can-do attitude to provide necessary client support while maintaining strategic thought leadership within the company
- Must have experience in payments
- Must have understanding/working knowledge of the payment processes from a consumer, public sector, and/or corporate perspective