Capacity Manager Job Description
Capacity Manager Duties & Responsibilities
To write an effective capacity manager job description, begin by listing detailed duties, responsibilities and expectations. We have included capacity manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Capacity Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Capacity Manager
List any licenses or certifications required by the position: ITIL, PMP, APICS, BART, BLS, CPR, PRINCE2, V4, PMI, RMCP
Education for Capacity Manager
Typically a job would require a certain level of education.
Employers hiring for the capacity manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Computer Science, MBA, Technical, Finance, Statistics, Economics, Education, Business/Administration
Skills for Capacity Manager
Desired skills for capacity manager include:
Desired experience for capacity manager includes:
Capacity Manager Examples
Capacity Manager Job Description
- Ensure leadership team & real time team are aware of unmitigated capacity shortages that will put key performance indicators at risk
- Manage voluntary time off procedures to ensure operational capacity
- Work with the allocations team on stock that we could move to printers to have available to use
- Lead the area function and capability development within Supply Chain organization
- Lead the development of strategic capabilities for Bottler´s Procurement staff through a leading role at the SC&D Council and meetings
- Drive projects teamwork (internal, Bottlers, Suppliers) and supervise relationship with 3rd party’ providers
- Close and align SC&D strategy and action plans with Technical Directors and Managers to achieve commitments and results
- The Sr Project Manager is responsible for driving complex, high priority, projects or component phases of larger programs
- Provides regular resource reporting highlighting current resource allocation and identifies skill set/resource constraint trends
- Involve on customer RFPs/Feasibility Request to ensure on-time delivery, SLA verification and backbone readiness
- Account Management and Communication effectiveness and efficiency
- KO Business System Knowledge
- Contract Administration & Management
- Manufacturing Process/Operations
- Bidding Process
- Supply Management Process
Capacity Manager Job Description
- Works closely with internal manufacturing management and sourcing team to understand production capabilities & constraints
- Performs weekly capacity planning activities in the capacity planning system including entry and maintenance of all key capacity information and parameters for each production facility in the appropriate systems
- Insure plans remain whole to approved levels of production and inventory
- Lead the Pre-S&OP supply and capacity review process to support the SOP process
- Highlight potential capacity bottlenecks and develop what if scenarios to validate possible alternatives
- Responsible for successful operation of activities of major importance to the organization, Capacity/Configuration and Change management, customer satisfaction, award programs, productivity initiatives, process enhancements, customer satisfaction, training management, administrative management
- Conducting testing of network design
- Work on continuous improvement projects by deep diving data related to capacity planning, scheduling, route planning, station procedures and driver productivity
- Apply process improvement strategy to positively affect the teams work order processing
- Identify, plan, create and implement new automation strategy to reduce team’s manual labor and become more efficient in the way the team performs in their role
- Ability to work closely with engineering teams to gather and process data in surfacing
- Technical knowledge and verifiable experience on Procurement activities
- A Bachelor's degree from a university or equivalent
- Procurement/supply management
- Desirable advanced degree beyond the master’s level education in a University
- Strong workload and performance analysis skills
Capacity Manager Job Description
- Identifying the allocation gaps/bottlenecks and improve the process for capacity allocation
- Provide detailed system reporting to Leadership Team and technical groups to highlight availability and reliability against agreed targets
- Be responsible for availability and Compute Component Management, investigate related allocation incidents and diagnose problems to improve the availability of Compute Components to the business
- Create capacity and availability plans to leverage existing Investments and `just in time' ordering for new capacity
- Work closely with Portfolio manager and technical groups to gather inputs for forecasting and better understanding of expanding existing Compute Components
- As a CCM, Own the processes and tools used to plan, forecast, order, and receive server capacity
- You will work with Deployment Team and Operations Teams to resolve issues that impact the delivery of customer requested hardware
- Leverage the analysis of network/compute infrastructure performance
- Ensure Network, Storage and Compute service optimization
- Capacity and Performance practice development
- Bachelor's Degree or equivalent, plus 4-6 years progressive management experience, including medium to large scale projects and resource management experience
- Strong Inter-personal Skill – Verbal, Written and Presentation
- Must have strong technical and analytical skills, with the ability to think creatively and develop new solutions
- Bachelor's Degree / Diploma
- At least 3 years’ experience in Computer or IT Solutions
- Basic knowledge in Building IT Solutions for Servers , Storage , Network & other IT Products
Capacity Manager Job Description
- Handle performance and capacity management service delivery for multiple Business Units located across Canada and Internationally
- Manage a team of capacity managers, experts and analysts
- Focus on continuous improvement opportunities across all dimensions of Capacity and Performance Management, including championing project opportunities and transformational initiatives
- Familiar with ITIL Process definitions and implementation
- Constantly review configurations in order to further optimize customer experience and realizing cost saving opportunities
- Lead the configuration team by setting high standards using robust leadership coaching and development plans in order to promote internal growth and allow for cross pollination of skill sets – avoiding any single point of failure risks in system knowledge
- Ensure capacity / performance / availability requirements are optimised and cost justified
- Promote the benefits of resource planning and provide advice, guidance and support to drive adoption and adherence to agreed processes and standards
- Works with Partners, MDs, and Project Managers to identify and define open needs and identify staff to fulfill those needs
- Actively manages bench and works with Partners, MDs, and Project Managers to identify possible opportunities for bench resources college hires and interns
- At least 3 years’ experience in Self-management to develop the job potential and add value
- At least 3 years’ experience in interfacing with customers, with a strong sense of ownership and accountability, and oriented towards execution and continuous improvement
- Technical certifications, especially in the Unified Communications, Data Networking and Contact Centre field, is preferred (Avaya’s APDS, AIPS, ACIS
- A strong technical background in key aspects of IT infrastructure, including desktop hardware, enterprise applications, databases, storage, networks and all types of servers
- Masters of Science in Supply Chain, Engineering, Business Analytics, Transportation, Operations Research or other Operations disciplines
- Engineering graduate with excellent communication and data presentation skills that allow you to clearly, compellingly, and effectively influence audiences internally and externally, across organization boundaries
Capacity Manager Job Description
- Collaboratively engages other MTSRMs to encourage resource sharing across regions, groups
- Identifies needs that cannot be fulfilled by upcoming supply and works closely with Region Capacity Manager and Recruiting to ensure open requisitions are created and fulfilled
- Responsible for data management of area and works closely with RMT Associates at the Shared Services Center to ensure skill profiles are current, StaffTrak data entry/forecasting is timely and accurate, and CMS data entry is timely
- Works closely with RMT Associates at the Shared Services Center to ensure forecasting of offshore resources is accurate
- Be accountable for the execution of the Capacity Management process for major accounts and/or shared service
- Manage a team of Capacity Analyst delivering the Capacity Management process to one major account or shared service
- Manage a team of Capacity Analyst delivering the Capacity Management process to a number of accounts and/or shared services
- Be accountable for the execution of the Capacity Management process to a number of accounts and/or shared services
- Calculate and analyze equipment cooling requirements ensuring that equipment in technical buildings is kept cool enough to function properly
- Create Direct Mail Production estimates based on contracted pricing when applicable and supplier capacity
- Understand service level agreements and how they are impacted by capacity
- Demonstrated 3+ years of disciplined analytical and quantitative skills
- Designs and documents the Capacity Management process, policies, rules and guidelines
- Defines and documents the Global Standard KPIs, reporting and key controls for the Capacity Management process
- Assists the Capacity Management Global Process Owner in driving service management best-practice and ITIL process standardization across all GBUs
- Assist the Capacity Management Global Process Owner in ensuring consistent end-to-end application of the Capacity Management process across all GBUs and Towers