Capacity Analyst Job Description

Capacity Analyst Job Description

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Capacity analyst provides support to the consultant team through analysis of clinical, demographic, and supply cost data in MS Excel.

Capacity Analyst Duties & Responsibilities

To write an effective capacity analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included capacity analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Developing reporting solutions, through effective information gathering with the Marketing Stages Consultant, Marketing and Channel strategy partners, IT, CIDM or LOB business partners
Analyze and assess capacity impacts across Marketing and Channel Strategy teams
Prepare recommendations on capacity changes to support Marketing Campaigns
Support the automation of the process to execute campaigns within a Marketing Operations Management tool
Develop, maintain and enhance the solution
Improve the efficiency, effectiveness and productivity of existing Marketing Operation and Capacity Reporting solutions (Marketing Operations Management) to deliver a better product
Working closely with all apparel plants, internal Manufacturing management, and Sourcing Team to understand internal plant and contractor plant capabilities
Maintaining plant operating-calendars to reflect all scheduled downtime for holidays, vacations
Publishing long and Intermediate-term production schedules
Develop and maintain rough cut capacity planning models to meet customer demand minimize late productions, WIP & overtime

Capacity Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Capacity Analyst

List any licenses or certifications required by the position: ITIL, PMI, MCSE, CCNP, VCAP, APICS, CPIM, EPIC, DCA, QMS

Education for Capacity Analyst

Typically a job would require a certain level of education.

Employers hiring for the capacity analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Statistics, Business, Computer Science, Mathematics, Economics, Education, Finance, MBA, Information Systems

Skills for Capacity Analyst

Desired skills for capacity analyst include:

Application/infrastructure support
Excel for analysis
Inbound contact center environment
Program portfolio management
SQL and MS Access
Capital & operating expense handling
Cloud concepts and platforms
Cost allocations
Locations of the 48 continental states and Canada as
AIX and Windows would be ideal

Desired experience for capacity analyst includes:

Develop ad-hoc reports using MS Excel, Word, Power Point and Pivot tables as needed to identify and communicate key planning issues
Preparing documents for PIS meetings, AOP and Outlook Plans
Coordinate performance problem resolution
Investigate, analyse and resolve performance and resource utilisation issues
Identify performance and resource utilisation tuning opportunities
Build and document solutions for performance issues

Capacity Analyst Examples

1

Capacity Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of capacity analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for capacity analyst
  • Define, manage, maintain and monitor performance alerting mechanisms and thresholds
  • Initiate, respond, maintain and complete Problem records, Change records and Service Requests as required
  • Consult with Solution Designers, System support teams, Database Administrators and Application teams on system, database and application solution design
  • Review performance aspects of proposed solutions and planned changes
  • Assess pre/post production impacts of changes
  • Assess, review, forecast and monitor capacity and resource utilisation aspects of infrastructure
  • Define the business and technology metrics appropriate and necessary to forecast the resource requirements for clients
  • Build, maintain and control documentation that accurately reflects capacity baselines
  • Identify cross platform/application impacts
  • Determine most appropriate projection methodology and estimate resources
Qualifications for capacity analyst
  • Develop and maintain Capacity Plans, including workload balancing options, recommended solutions, financial metrics, assumptions and technology refresh plans
  • Maximise capacity resource utilisation to best meet service levels, achieve cost/profit targets, exploit technology and operate cohesively
  • Plan and manage capacity upgrades, downgrades, technology refresh and new technology projects to meet agreed dates and service targets
  • Provide technical and business advice to account teams to support effective decision making
  • Provide capacity management advice and guidance for IT solutions
  • Review capacity aspects of proposed solutions and planned changes
2

Capacity Analyst Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of capacity analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for capacity analyst
  • Analyse which metrics are to be collected and reported
  • Implement scheduled SCOM / TDW data delivery report
  • Build report template
  • Build data loader task
  • Update or build CMIS database with servers and metrics
  • Remediation tasks where there is no data being collected in SCOM etc for servers or metrics
  • Run VB to populate capacity plan template with graphs
  • Update capacity plan with analysis and recommendations
  • Present capacity plan to customer
  • Serves as single point of contact for contact center leadership in all sites to review and ensure capacity models accurately reflect the current/anticipated operating environment
Qualifications for capacity analyst
  • In-depth knowledge of of operating systems, transaction processing, database, middleware, internet or application systems
  • Experience with web-based applications, including Websphere
  • Expertise in using capacity and performance analysis tools, models and reporting infrastructure
  • Ability to consider performance and capacity aspects of business solutions including technical infrastructure, tools and labour costs
  • Understanding of business needs and opportunities
  • Adept in statistical techniques
3

Capacity Analyst Job Description

Job Description Example
Our company is looking to fill the role of capacity analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for capacity analyst
  • Publishes long and intermediate-term production plans to key stakeholders
  • Recommends opportunities and alternatives in capacity planning and manufacturing that will assist in minimizing operating costs and increasing customer service
  • Proactively works with the Inventory Analytics team to identify inventory improvement opportunities
  • Understands total demand – work that has to be done
  • Understands total supply – resources used to perform the work
  • Compares demand and supply – utilizing a common language for both
  • Documents and centralizes decision-making in Clarity
  • Knows and communicates to all appropriate parties the priority in which work must be completed
  • Recognizes and mediates resource requests for limited resource supply
  • Resolves resource assignment conflicts and escalates as appropriate, if needed
Qualifications for capacity analyst
  • Capable of designing and/or creating meaningful tests, models or tools
  • Recognizes capacity and performance problems during analysis of measurement and/or test data and is able to make appropriate recommendations
  • Able to discuss design or development details with the appropriate parties in those organizations
  • Able to lead or advise others in capacity or performance analysis techniques
  • Capable of working directly with external customers on capacity or performance issues
  • Performance and/or Capacity Management (AIX preferred)
4

Capacity Analyst Job Description

Job Description Example
Our company is hiring for a capacity analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for capacity analyst
  • Support execution of procurement processes for IS Solution & Delivery Management function
  • Responsible to handle capacity issues directly with suppliers delivery issues that result from crisis situations
  • React to immediate quality, commercial or design concerns by coordinating cross functional meetings with quality assurance, logistics, R&D, purchasing and material handling to plan emergency recovery action
  • Designs and maintains local knowledge areas that optimize the use of planned resources to support forecasted demand
  • Establish the relationship between Business Services and IT Services
  • Definition and governance of the E2E process model and supporting tooling
  • Execution of all Service Integration responsibilities
  • Drive a full suite of ITIL services, working with service delivery managers in Applications and Infrastructure in a more transparent and joined up way
  • Manage service providers in the delivery of services
  • Delivering continual service improvements
Qualifications for capacity analyst
  • ITIL (IT Infrastructure Library) standards
  • Business Analysis & Process Improvement including automation
  • UNIX and Z/os system knowledge
  • Tivoli Tools (TDS, TPC, ITM6, ITCAM)
  • Mainfame tools (SAS, ReXX, RMF, JCL)
  • A Bachelor’s is required
5

Capacity Analyst Job Description

Job Description Example
Our company is looking to fill the role of capacity analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for capacity analyst
  • Maintain Infrastructure Budget , Forecast investment items, Track UFAs & Journals, Forecast Accruals, respond to Customer Approvals/Queries
  • Minimizes free capacity and overbooking by managing short term capacity and scheduling opportunities
  • Implement the strategies and forecasting methods required for FCM resource management
  • Manage current assets and look for ways in which to grow the Company’s participation in order to maximize monetization of the Company’s energy efficiency and DG resources
  • Create, develop and own capacity and productivity models for all Sales and Services functions
  • Contribute to the capacity, availability & performance management processes and their operation and perform defined capacity, availability & performance management tasks
  • Analyse service and component capacity usage, and availability and identify issues
  • Recommend suggested capacity upgrade/downgrade decisions
  • Undertake a range of Network/IT capacity, availability & performance reporting to ensure that agreed levels are measured and monitored on an ongoing basis
  • Assist in the creating and maintaining a forward looking capacity & availability plan
Qualifications for capacity analyst
  • Minimum of 5 years experience in performance and capacity management
  • Technical proficiency in Linux, Windows, AIX, Solaris and VMWare operating environments
  • Capacity Modeling experience
  • Exposure to performance metric collection tools such as TeamQuest preferred
  • Should have strong math, statistical, and analytical skills
  • Ability to analyze and troubleshoot complex performance problems with various operating systems

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