Business Technology Job Description
Business Technology Duties & Responsibilities
To write an effective business technology job description, begin by listing detailed duties, responsibilities and expectations. We have included business technology job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Technology Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Technology
List any licenses or certifications required by the position: PMP, ITIL, IIBA, CCP, CBAP, CISCO, PMI, CCBA, PMMI, SPHR
Education for Business Technology
Typically a job would require a certain level of education.
Employers hiring for the business technology job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Education, Technical, Business/Administration, Engineering, Finance, Information Systems, Design, Information Technology
Skills for Business Technology
Desired skills for business technology include:
Desired experience for business technology includes:
Business Technology Examples
Business Technology Job Description
- Providing training on technology products and ownership of client training collateral
- A tertiary qualification in technology, business or accounting relevant project management qualifications
- Relevant experience and/or a bachelors degree or the international equivalent, in an IT or business related area
- Able to deliver against tight deadlines
- Able to work within a fast paced environment
- Willing to learn through sharing of information, knowledge and expertise
- Confident, self-motivated and capable of managing multiple priorities
- Interacting with stakeholders in GT including
- An understanding of accounting principles for example cost vs
- Able to communicate across all levels within a large organisation
- CBAP or CCBA designation
- 3-5 Years Technology Business Analyst experience
- Experience of TDCT Credit Cards business and applications is an asset
- Strong technical knowledge related to contact center technologies (Phone Switch, Interaction Center, CMS) and contact center call routing methodologies (Vectors, VDNs)
- Basic familiarity with query tools
- Working knowledge of external/industry activities within the area of expertise, including regulatory requirements and areas of focus and plans
Business Technology Job Description
- Effective time management skills and the ability to be both flexible and effective
- Support planning and capacity management within Technology Services by keeping the function sighted on business strategy, plans and thinking
- Experience in marketing technology tools like Salesforce, Editorial Calendars, and Content Management Systems (CMS)
- Oversee successful implementation, management, and day-to-day administration of CRM and marketing automation system
- Clear and concise when communicating to both technical and non technical users
- Used to delivering to stakeholders and presenting documentation at short notice
- An understanding of accounting principles (Cost versus Revenue and Capital versus Expense) Profit and Loss, Balance Sheet, Capitalisation
- An advanced user of Microsoft Office (Excel and PowerPoint skills essential)
- A Bachelors degree in a relevant subject or the equivalent experience or qualifications
- Self-motivated and capable of managing virtual team members & priorities, both locally and in our offshore centres
- Proficient with open source frameworks like drools, jboss, Memcached/ehcache, solr
- Certified Business Analysis Professional certification an asset
- Experience building and maintaining data warehouse
- Experience with Tableau or any BI software is plus
- Experience defining non-functional requirements
- Working knowledge of UML & use case modeling
Business Technology Job Description
- Provide thought leadership to the business concerning the potential and use of technology
- Provide effective, constructive challenge to ensure that the Technology strategy is implemented effectively in the business area
- Collaborate effectively with all the key Technology Services’ roles which service the business area
- Building a robust yet flexible plan to develop a sustainable business, externally and internally
- Robust analytical rigour
- Fluency in English plus other European languages is highly desirable
- Developing, motivating, retaining, and evaluating the Service Desk team
- Provide recommendations for effective business solutions based on business requirements
- Drive internal customer satisfaction by actively monitoring the end-user experience and creating action plans to address significant issues
- Investigate significant problems, trends and root causes of systemic issue of the core business systems and applications
- Providing clear and concise regular project updates to key stakeholders managing the prioritisation process
- Analyse and document complex business requirements from multiple stakeholders, creating various deliverables such as BRD�s, functional specification, and data flow diagrams
- Act as liaison between technology and the business to clarify functional issues during the project lifecycle and track them to closure
- Establish and maintain effective relationships with core and extended project team members, stakeholders, peers, and business representatives
- Hands-on business analysis experience with excellent analytical skills, and able to perform detailed gap analysis across multiple systems
- You will be able to demonstrate ability to multiple tasks and prioritize effectively
Business Technology Job Description
- Drive defining and management of detailed tactical and execution roadmaps for the strategic vision of business solutions
- Engage with cross-functional teams on the evaluation of new payment products and loyalty programs
- Translate business needs to develop solutions from concept and design to technical products (proof of concept)
- Work closely with the Global IT Infrastructure Teams
- Act as a resource for call handling and escalation to others in the department
- Participate in the building and delivery of new equipment
- Comply with all local laws of the different geographies pertaining to security and privacy of all data including ISO and SOX regulations
- Work closely with BT Finance and Procurement to ensure proper approvals prior to entering invoices/quotes/MSA's/SOW's into Coupa
- Receive Purchase order requests/orders/invoices
- Confirm all necessary information provided in Coupa for Finance
- Owning all of the system integration and interface information within the implementation phase
- Mapping requirements for the data transformation to and from connected systems
- Supporting the setting up of the hosting environments including software licensing
- Advanced facility with Excel and PowerPoint
- Broad understanding of capital markets and the transformational role of technology within and outside the industry
- Strong understanding of Enterprise Technology
Business Technology Job Description
- Maintain a roadmap for mobile-based products, project schedules, milestones, and release checklists
- Coordinate and communicate with local time administrators, time specialists, and IT teams globally to support Time Management processes
- Actively engage & partner with stakeholders in change management efforts that are based on current and future state of processes and systems
- Process any outstanding invoices to ensure they are being allocated to the correct projects
- Manage vendor emails/phone requests regarding status of past due invoices
- Troubleshoot late payments on invoices and outstanding purchase orders
- Maintain and update the centralised action list after major meetings
- Assist project managers with system implementations
- Provide quality project documentation in a timely manner as each project requires
- Together with senior leadership, liaise with members of the WB business community to analyse and streamline business processes
- Working knowledge of BI reporting tools such as SSRS, Qlikview, Tableau
- Previous experience in specialty pharmacy
- Bachelor’s degree with at least 3-5 years related experience or equivalent combination of education and experience
- Experience with business and technical requirements analysis, business process modeling/mapping, and data modeling
- Degree in business, MIS, computer science, computer information systems, engineering or equivalent is recommended but can be substituted for substantial test engineering experience
- 4 plus years in a Business Analyst roll technology support or implementation expertise