Associate, Sales Support Job Description
Associate, Sales Support Duties & Responsibilities
To write an effective associate, sales support job description, begin by listing detailed duties, responsibilities and expectations. We have included associate, sales support job description templates that you can modify and use.
Sample responsibilities for this position include:
Associate, Sales Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Associate, Sales Support
List any licenses or certifications required by the position: CFA, FRM, SAM, AAP, CCM, CTP, DHI
Education for Associate, Sales Support
Typically a job would require a certain level of education.
Employers hiring for the associate, sales support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, General Education, Management, Associates, Computer, Finance, Marketing, Computer Science, Electrical Engineering
Skills for Associate, Sales Support
Desired skills for associate, sales support include:
Desired experience for associate, sales support includes:
Associate, Sales Support Examples
Associate, Sales Support Job Description
- Reviews all pertinent reports and investigate issues as necessary
- Supports Web to Store orders promptly
- Controls markdowns and losses to the inventory via correct processing of Return to Vendor (RTV), Merchandise Return Notification (MRN), and Return Good Invoice (RGI)
- Assists in the preparation and taking of physical inventory
- Handles the proper disposal of hazardous materials
- Maintains all required logs for receipts and ship outs
- Ensures merchandise flow to floor in a timely fashion (same day)
- Maintains the stockroom in a neat, orderly and safe manner
- Unloads delivery trucks according to the defined procedures
- Provides support to the store team in providing superior customer service (i.e., locate merchandise, assist customers, answer phones)
- Develop a detailed understanding of client base in order to engage in marketing and campaign activities
- Proactively generate ideas for enhancing sales aids and presentation material
- Actively participate in training events as required
- Maintain details of business inflows and outflows and follow up with the sales team and clients, as appropriate
- Attend client events
- 2-3 years in administrative or support function
Associate, Sales Support Job Description
- Checking inventory, production schedules and shipment confirmations
- Verify contract terms and conditions
- Provide vendor set up instructions
- Ensure prompt payment per contracts
- Manage required responses and forms from multiple teams during order preparation
- Provide support to sales staff as needed
- Perform administrative changes to internal quoting system including workbook order entry
- Partner with Business Process Engineering group to identify areas of process improvement
- Assist in sales funnel management by identifying committed sales
- Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
- Highly numerate and ability to analyse statistical data
- Frequent periods are spent standing or sitting in the same location with some opportunity to move about
- Minimum 3 years of experience from relevant industry
- Proactively review sales management information, competitor information, and industry press and develop strategies to increase sales and achieve sales targets
- Background in the health insurance industry preferred, Producer License preferred
- Minimum of two years experience in an administrative assistant role
Associate, Sales Support Job Description
- Support end-to-end Quote-to-Order process (all Channels)
- Assist sales team with pricing and quoting group requests and sales credit verifications
- Schedule follow up customer meeting and coordinate customer attendance for local events
- Assist Shipping Dept
- Answer incoming calls and emails from current and prospective clients
- Enter information into database
- Communicate with warehouse in regards to inventory and customer orders
- Support Management with Administrative tasks
- Minimum three years of relevant experience in client service, operations, sales, consultant relations or portfolio management support
- Must be able to multi-task, manage projects and independently analyze customer questions/requests/problems and provide appropriate responses/solutions
- Ability to work well independently and as a member of a team including the ability to be flexible and adaptable
- This position is located in Japan and will work closely with a variety of the firm’s internal departments that are globally located
- Siebel and SFDC expertise is a plus
- Ability to use email and attachment, internet/intranet and computer systems to access, modify or print information or to execute moderately complex programs or analyses