Sales Support Specialist Job Description
Sales support specialist
provides and understand custom research (Nielsen, MRI, Scarborough, etc…).
Sales Support Specialist Duties & Responsibilities
To write an effective sales support specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included sales support specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Maintains databases containing sales information, programming grids
Maintains control file of contract related documents (versions and appendices)
Complete ownership of any Client issues including working with Clover and Terminal Technical Teams
Supports customer requests by obtaining necessary quotes and information to support proposal submittal
Manage a large amount of inbound calls in a timely manner, and provide support to various Sales and Service groups within the organization
Manage databases and reports
Support sales calling exercises with a focus on cold calls
Organize and co-organize events
Attend meetings and prepare content where needed
Build quick rapport and work seamlessly with internal and external parties
Sales Support Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Support Specialist
List any licenses or certifications required by the position: MBA, PMP, BA, CFA, ITIL, RHYTHMIA, BSC, IUO, FUO, GE
Education for Sales Support Specialist
Typically a job would require a certain level of education.
Employers hiring for the sales support specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Marketing, Education, Associates, Engineering, Business/Administration, Business/Management, Technical, Finance, Management
Skills for Sales Support Specialist
Desired skills for sales support specialist include:
BIA/Kelsey
EMarketer
Kantar
MRI
Research databases
Scarborough
Tools and applications
Advanced advertising products
Cable television
ComScore are helpful
Desired experience for sales support specialist includes:
Highly developed writing skills to prepare material where interpretation, analysis, assessment and/or creativity requiring the knowledgeable use of terminology and precise articulation of ideas or opinions is necessary to effectively communicate (ie
Strong computer skills (ie
Work independently and plan own assignments according to general/broad work plans
Experience in an administrative role and knowledge of a sales environment
Ability to remain calm under pressure working to set targets and KPI’s
Keen attention to detail with good follow-up skills
Sales Support Specialist Examples
1
Sales Support Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of sales support specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for sales support specialist
- Review quotes on behalf of the field territory managers and assist with promotional quotes
- Serve as primary contact for field Sales Managers for assistance in their territory management duties
- Review trade-in eligibility
- Accurately process, review and prepare customer rebate statements for mailing
- Data Entry - Accurately process & review high volumes of Indirect Invoice Data for facilitation of rebate calculations
- Perform customer data and related supplier maintenance
- Follow SOPs as documented
- Assist the creation of, and maintain three year market forecast by business unit
- Handle Customer requests and inquiries regarding existing contracts, invoicing, site surveys, regulatory requirements and account information
- Daily communication with the sales team on Customers' requests, price changes, new proposals, agreements/addenda status
Qualifications for sales support specialist
- Knowledge of the healthcare payor industry with strong analytics and project management
- Knowledge and experience with CRM tool
- Experience working with sales team in contract negotiations
- Experience working and support implementations with technical products
- B2B mangement, exptraction, mining for report development purposes
- Minimum of 3 years experience in Customer Service or Sales Support is required
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Sales Support Specialist Job Description
Job Description Example
Our growing company is looking to fill the role of sales support specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales support specialist
- Provide informal product usage trainings to instructors via email, phone and/or webinar upon request
- Provide regular updates and pro-active communication to your assigned Field Sales Reps to ensure they are up-to-date on their accounts, aware of any issues and informed about other tasks or commitments
- Respond to customer requests when Field Sales Reps are unavailable or request support
- Support Field Sales Reps with meetings, trainings and other events
- Accurately update and maintain customer/ account information in CRM
- Act as central resource and local expert for training, reporting, and assisting the team with maintaining Salesforce, our in-house client relationship management system Coordinate and deliver all presentations new business and existing client meetings
- Customer order tracking, process and reporting
- Consolidate volume request and report outs for sales team
- Internal approval of pricing for lead adjustments, communication of price to buyer, and input into the customer's computer system
- Create and implement targeted business/cycle plan method in coordination with account managers
Qualifications for sales support specialist
- Excellent verbal and written communication/customer service skills are necessary
- Must be able to accept a high level of accountability for work assigned
- Ability to maintain professional and knowledgeable demeanor is preferred
- Must solve problems in a calm, logical fashion and treat each sales rep with respect
- Higher level of education or equivalent knowledge and experience
- Practical completion or completion design experience essential
3
Sales Support Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of sales support specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for sales support specialist
- Provide weekly activity updates on a timely basis
- Assist account managers with maintaining CRM for Asian accounts
- Create reports as requested utilizing CRM data
- Administer customer portals
- Support global strategic plans by utilizing CRM data and financial data to create actionable information
- Support AFM and sales manager by creating financial analysis to support commercial discussions
- Able to create presentations at a level acceptable for leadership and customer reviews
- Interface between sales and customer service/order fulfilment, specifically as related to providing “clean” order handoff
- Lead in season efforts
- Maintain pipeline accuracy
Qualifications for sales support specialist
- Bachelor's Degree is required, preferably in Marketing, Advertising, Business or the sciences
- Minimum of 5 years of combined Sales and Marketing experience is required
- Excellent communication skills, both written and verbal, are a must
- Negotiating skills and the ability to develop creative selling solutions within department guidelines is necessary
- Ability to effectively manage multiple, simultaneous projects while monitoring departmental guidelines is desired
- Must have high degree of personal organization, self-reliance, initiative, and creativity
4
Sales Support Specialist Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of sales support specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales support specialist
- Attend weekly departmental meetings and safety training as required
- Perform as a backup for other employees during vacations and other periods of personnel shortage
- Communication and support to sales teams on new products, changes to product range, regulatory environment
- Dedicated point of contact for sales for resolution of all product and operational queries
- Correct allocation of all inflows for sales teams / intermediaries
- Support to Sales with reconciliation of Assets under Management and Year to Date inflows / outflows
- Input as required for all projects impacting Sales Teams
- Support with Communications, Marketing and Client Events as required
- Support with maintaining prospects, product interests and opportunities in CRM system
- Support with ensuring accurate Client Classification in the CRM system
Qualifications for sales support specialist
- Bachelors or Associates Degree in Marketing, Communications, Sales, Information Systems, Computer Science or a related field
- Active interest or experience in the IT industry
- Ability to engage with clients and prospects in a professional manner
- Ability to manage and track several on going projects/task
- Ability to work independently and with within a team
- High energy, self-motived, proactive, goal oriented and enthusiastic
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Sales Support Specialist Job Description
Job Description Example
Our growing company is looking for a sales support specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales support specialist
- Enhance product sales and margins by making intelligent price decisions through the application of product knowledge and delivery capabilities and best available information
- Educate internal personnel and market constituents on the value of pricing decisions when promoting / selling product solutions
- Coordinate activities between the customer, sales and other functional areas of the business to meet organizational goals ensure timely and accurate quotations to the customer
- Collaborate with Regional Sales Manager, Material Team and Account Executive Representatives to communicate necessary strategic sales approaches
- Provide Report analysis on quote performance by Customer, Business Segment and Technical Sales Manager
- Manage the quotation and follow-up process in support of the organization goals
- Enter new customer data and update changes to existing or new accounts in the corporate database
- Ensure that the quotes are following company policies and guidelines
- Assist in contract renewal effort
- Provides routine analytical and administrative support for customers, and internal sales teams
Qualifications for sales support specialist
- Experience with Excel (charts, formulas, ), Access, Power Point, and Word
- Previous Salesforce.com experience a plus or other CRM required
- Previous sales experience and/or a passion for sales is a plus
- A passion for languages and/or publishing is a plus
- Previous experience within a client or customer facing role
- 3-6 years or more administration, customer service, or phone position experience