Support Sales Job Description
Support Sales Duties & Responsibilities
To write an effective support sales job description, begin by listing detailed duties, responsibilities and expectations. We have included support sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Support Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Support Sales
List any licenses or certifications required by the position: FRM, CFA, W-9, QLD, PMP, CAPM, PMI, FAX, CPI, MSC
Education for Support Sales
Typically a job would require a certain level of education.
Employers hiring for the support sales job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Business/Marketing, Associates, Finance, Technical, Education, Graduate, English, Chinese, Communication, Business
Skills for Support Sales
Desired skills for support sales include:
Desired experience for support sales includes:
Support Sales Examples
Support Sales Job Description
- Analyze customer needs and competitors through market information
- Perform lost proposal analysis, identify potential cause and recommend future actions to obtain better results in future
- Manage and respond to pricing service and general enquiries
- Establish and build strong business relationships with customers including face to face meetings
- Use our industry leading systems to ensure effective service delivery for our customers
- Prepare and maintain client data files
- Actively participate in sales meetings and work with team members to achieve both sales and team goals
- Thoroughly understand and utilize all proprietary systems, telecommunications systems, reporting tools, desktop applications and office support systems to support business requirements
- Provide exemplary customer service by promptly responding to customer requests submitted via phone, email and in person
- Assist internal and external customers who inquire about LDR products and billing related questions, including purchase order issues and/or pricing discrepancies
- Ensure timely and accurate delivery of products ordered, including direct customer or distributor sales, loaner bank requests and internal or warehouse requests
- Tracks movement of loaner requests/ inventory
- Issue and follow up on RMA requests to ensure product is returned in a timely manner
- Process sales orders for prompt, accurate and timely billing
- Ensure inventory replenishment is conducted to support LDR Spine customer needs
- Resolution of inventory discrepancies in conjunction with Inventory control and Finance
Support Sales Job Description
- Handling problems and issues, day-to-day services and support full-cycle of sales/aftersales to ensure clients satisfaction
- Coordination of Request for Proposals (RFPs)
- Create presentations and correspondence
- Facilitating Customer Dedicated Inventory (CDI) and item set up (new, existing and projects)
- Coordination of customer management tools (Contracts, Salesforce.com, Pricing, eCommerce)
- Coordination of new customer onboarding
- Sales analysis (sales budgeting, contests, marketing)
- 3rd Party Warehouse, consignment, Vendor Managed Inventory (VMI) program admin support
- Current/prospective customer research
- Coordinate/process Sample requests
- Able to work under pressure and adaptability in fast moving environments
- Bachelor's degree in business administration, marketing or relevant fields
- Candidates must be able to type 35 WPM
- Knowledge of negotiation strategies
- Group presentation skill set
- College degree preferred, will consider equivalent work experience
Support Sales Job Description
- Penetrate the market by sales calls
- Hand over new customers to customer service desk per agreed procedure
- Cooperate with Damco Sales Team to determine approaches for sells
- Follow up pending business regularly with strong and constant aim to close it
- Managing office diaries with meeting details
- Sending relevant BCD marketing material to potential clients
- Handling the sales process administration for opening new accounts
- Ensuring all Sales Force opportunities in the UK Sales pipeline are updated
- Handing incoming sales calls and Pardot sales enquiries
- Supports the success of an assigned district of sales representatives to increase sales productivity
- Must be comfortable working in a fast paced call center environment
- Must be computer literate - MS Word
- Must enjoy working in a sales environment
- Processes new loan applications
- Communicate regularly with customers via email and telephone
- Provide excellent customer and product information
Support Sales Job Description
- Assist Sales manager and sales team in valuing trade in equipment
- Other duties as assigned by Region Manager
- Communicate with customers/providers/co-workers
- Perform scheduled cycle count process and verification
- Generate charts/reports on a scheduled basis
- Distribute and confirm sales orders and returns
- Handle data management
- Improve self effectiveness and efficiency
- Special Price Coordination
- Salesforce and VST support
- University degree would be a plus
- Fluent Polish, advanced English
- Good command of MS Office (especially Excel, Outlook, PowerPoint)
- Dynamic and outgoing
- English and Vietnamese Communication for both verbal and written
- Minimum of 5 years of management experience in the Agriculture or Construction Equipment business or a related industry
Support Sales Job Description
- Assembly and Mailing of SRP's
- Proof-reading and assisting with research for various guides and other printed products (brochures, flyers)
- Assisting with shipments of promotional items to Sales Reps and Fee Attorney Offices
- Assisting with updates to Sales Rep database
- Accountable for supporting CO commercial team members with preparation of timely responses to RFI (Request for Information), RFP (Request for Proposal), RFQ (Request for Quotations) enquiries from customers, including required liaison with local and international Damco team members, data gathering, and preparation of response via approved document
- Work with sales team to ensure they have required collateral/pitch material for meetings
- Coordinate with Marketing/CPM where necessary to incorporate required sales messaging and personalised client information into pitch documentation
- Manage and review process and necessary compliance sign-off’s
- Prepare quotes and liaise with key stakeholders to build and maintain relationships
- Assist with credit submissions for a number of individual, SME and corporate clients
- Must have basic knowledge of computer parts
- Proficient with Microsoft Office (Excel is a must)
- Ability to resolve issues and perform projects independently
- Stockroom experience is a plus
- Ability to read Chinese is a plus
- Has 2 – 3 years of relevant work experience in performing administrative tasks in a warehouse environment