Desk Side Support Cover Letter

Desk Side Support Cover Letter

4.7
181 votes for Desk Side Support

15 Desk Side Support cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Desk Side Support Cover Letter

485 Bonny Grove
Crookston, IL 40437
Dear Dakota Effertz,

I submit this application to express my sincere interest in the desk side support position.

Previously, I was responsible for support for Windows XP, Windows 7 and Windows 10 by evaluating and troubleshooting issues including running in-depth diagnostics.

Please consider my qualifications and experience:

  • Broad technical understanding of IS services being supported
  • ITIL foundation and other industry certifications are desirable
  • Basic knowledge of iPhones, iOS, ip telephony
  • Good knowledge of Microsoft Environment - Active Directory, MS Office (Word, Excel, Access, Visio)
  • Provide courteous customer support to users through phone, walk in, and ticket requests
  • Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered
  • Experience with Cleanroom protocols and procedure (preferred)
  • HP, Dell, Lenovo Accreditations preferable

I really appreciate you taking the time to review my application for the position of desk side support.

Sincerely,

Ryan Weissnat

Responsibilities for Desk Side Support Cover Letter

Desk side support responsible for day-to-day support and troubleshooting of Mac OSX, Windows 10, Chromebooks, desktop applications, and conference room hardware.

Collaborate actively with global service desk peers (through email, conference calls, group chats, ) and work to raise the overall technical proficiency of the team of supported applications/services
Demonstrated experience triaging incidents related to Windows laptop, desktop, tablets and mobile devices (Android and Blackberry)
Can function independently part of a larger team
Knowledge of wide range of general IT areas, including desktop operating systems, TCP/IP networking, messaging, or Web applications
Operating System, Application, or IT functional Certifications in more than one IT domain or vendor product preferred
Solid foundation in troubleshooting
Requires an understanding of Microsoft Operating Systems, Office Suite, computers and mobile devices in a wired/wireless network environment
Knowledge of network hardware functionality, cabling and communication standards

Desk Side Support Examples

Example #1

Example of Desk Side Support Cover Letter

3658 Bednar Islands
Lake Mintaville, MI 09729-2761
Dear Shiloh Kuhn,

Please consider me for the desk side support opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for all levels of desktop support for Windows 7/ Windows 10 and macOS configurations.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Working Printer Knowledge, Preferably
  • Some team handling experience is preferable
  • Effect of IT disaster
  • Systems and data access
  • SW licensing
  • Project supervision and coordination of the IT resources related to projects
  • Share resources and skills within the territory/Europe
  • Propose training requirements for IT employees to the actual IT needs

I really appreciate you taking the time to review my application for the position of desk side support.

Sincerely,

Gray Goyette

Example #2

Example of Desk Side Support Cover Letter

119 Faustino Harbor
Delenaton, FL 02198
Dear Landry Wiza,

Please consider me for the desk side support opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for technical infrastructure and end user support while monitoring systems and updating ticket queues.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Rapidly establish a good working relationship with other professionals in order to make necessary repairs
  • Graduated in Bachelor of IT or related field
  • Having knowledge or skills in Trouble ticketing applications, good analysis and troubleshooting PC issues
  • Can communicate both in English writing and verbal
  • Positive thinking, solving problems, and be good relationship with others
  • Prior experience with troubleshooting systems
  • Embrace change if it will provide future benefits
  • Previous experience supporting a large corporate is preferred

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Blake VonRueden

Example #3

Example of Desk Side Support Cover Letter

3497 Friesen Rest
Sandyborough, LA 44764-9780
Dear Haven Runolfsson,

I submit this application to express my sincere interest in the desk side support position.

Previously, I was responsible for tier 1 & 2 PC Windows 10/Mac OSX Support.

Please consider my experience and qualifications for this position:

  • In collaboration with the Central Infrastructure Team, develop, coordinate/manage projects aimed at improving and/or reducing costs of the in-area IT environment
  • Divisional and Business Applications
  • Focus on IT Infrastructure within the three IT Groups in the European IT Organization
  • Address and coordinate application- and divisional requests and issues, directly
  • Advanced IT technical skills - leadership and administration skills are beneficial
  • Flexible attidude towards working hours
  • Install and configure computer systems, diagnose hardware / software faults, Multi-function printers
  • Set up new users in Microsoft Windows Active Directory and LDAP

Thank you for considering me to become a member of your team.

Sincerely,

Emerson Vandervort

Example #4

Example of Desk Side Support Cover Letter

2022 Kizzy Burgs
North Marlofort, MN 05120-6557
Dear Justice Adams,

In response to your job posting for desk side support, I am including this letter and my resume for your review.

Previously, I was responsible for 2nd level support Apple Mac OSX, Windows 7/10, iOS, and Android support to executives located on the Culver City campus and home office visits.

Please consider my qualifications and experience:

  • Set up new user email accounts and initial configuration of the PC
  • Configure user access rights for various applications
  • Troubleshoot system and network problems and diagnose and solve hardware/software faults
  • Provide support, including procedural, manual documentation
  • Run network applications to support systems and users
  • Support new applications
  • Work continuously on a task until completion
  • Prioritize and manage several open cases to Service Desk

Thank you for your time and consideration.

Sincerely,

Baylor Morissette

Example #5

Example of Desk Side Support Cover Letter

26159 Keith Street
VonRuedenchester, NC 34100
Dear River Crona,

Please consider me for the desk side support opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for infrastructure support for production and pre-production Endur environments for business units in the APAC and EMEA regions (general troubleshooting, Remedy ticket generation, Windows administration, Citrix administration, etc.).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Experience supporting and troubleshooting WAN, LAN, Wireless LAN, Voice over IP, and Video over IP is preferred
  • A+/MS certification or comparable (preferred)
  • Familiarity with government security and accessibility guidelines
  • IT/Customer service experience (good people skills) in an Enterprise Help Desk environment with SLA requirements
  • Technically proficient and experienced in providing IT support
  • DoDD 8570 Level II certification (CompTIA Security+ Certification)
  • Microsoft Certified Professional (MCP, MCSA, MCSE)
  • A+ certification is highly preferred

Thank you for your time and consideration.

Sincerely,

Avery VonRueden

Resume Builder

Create a Resume in Minutes with Professional Resume Templates