Supervisor, Clinical Resume Samples

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C Hilpert

Calista

Hilpert

1511 Mueller Roads

Philadelphia

+1 (555) 469 9953

1511 Mueller Roads

Philadelphia

Phone

p +1 (555) 469 9953

Experience Experience

Phoenix, AZ

Clinical Data Supervisor

Phoenix, AZ

O'Connell Inc

Phoenix, AZ

Clinical Data Supervisor

Adhere to International Council for Harmonization Good Clinical Practice (ICH-GCP) guidelines and Compass Research’s Standard Operating Procedures (SOPs) / Work Instructions
Complete and maintain all training mandated by sponsors, Contract Research Organizations (CROs), and Compass Research
Collaborate with Compliance Manager to create processes and procedures to reduce the number of queries, resulting in more consistent and accurate data entry
Perform compliance reviews on data entry processes
Perform QC reviews of subject screen fail charts
Perform compliance reviews of subject study documents, monitoring the complete and accurate documentation of subject study data
Transcribe subject study data from paper source documents to EDC systems

Phoenix, AZ

Clinical Laboratory Supervisor

Phoenix, AZ

Marks Group

Phoenix, AZ

Clinical Laboratory Supervisor

Assists the Laboratory Director with obtaining and maintaining compliance with The Joint Commission, in hiring of new staff, with staff scheduling, and payroll management
Leads the handling and resolution of complex issues and complaints
Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols
Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions
Reviews instrument and equipment maintenance logs monthly and assists staff with daily instrument maintenance and troubleshooting
Coordinates and oversees the performance of quarterly and annual laboratory equipment checks per established laboratory policy
Troubleshoots, resolves, and/or reports equipment malfunctions as necessary

present

San Francisco, CA

Clinical Document Improvement Specialist Supervisor

San Francisco, CA

Abbott, Nader and Carter

present

San Francisco, CA

Clinical Document Improvement Specialist Supervisor

present

Assists CDI Manager with chart audits, quality audit and KPI audits
Actively engages with Care Coordination and the Quality Management teams to continually evaluate and spearhead clinical documentation improvement opportunities
Ensures effective utilization of the CAC / Midas Clinical Documentation Improvement Focus Study, ensuring documentation of all verbal, written, electronic clarification activity
Provides complete follow through on all requests for clarification or recommendations for improvement
Provides expert level leadership for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating recommendations for improvement, and the rational for the recommendations
Ensures timely feedback to providers regarding clinical documentation opportunities for improvement and successes
Leads the development and execution of physician education strategies resulting in improved clinical documentation

Education Education

Bachelor’s Degree in Behavioral Health

University of Georgia

Bachelor’s Degree in Behavioral Health

Skills Skills

Acknowledge and celebrate excellent performance
Demonstrated organizational skills and the ability to adapt quickly to changing priorities
Solid knowledge of assigned tools, applications, and technologies necessary for management of work and resources within Salem Health
Knowledge of project management and the implementation of computer technology in the health care industry
Holds team accountable for entering time and attendance
Basic understanding of clinical and IT workflows
Work with manager to make high quality staffing decisions
Monitors the skill level of staff
Demonstrate and build commitment
Promote collaboration and teamwork

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15 Supervisor, Clinical resume templates

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Supervisor Clinical Appeal Resume Examples & Samples

Identifies the appropriate work processes to support continuous compliance
Maintains Current operational knowledge of regulatory compliance
Manages staff to consistently accomplish desired results
Manages staff and operations; including recruitment/coaching/hiring/terminations
Monitors compliance and quality work product
Establish performance measures
Conduct performance reviews
Motivation and recognition of staff
Maintain High level of morale and performance
Clinical Appeals (analyzing, reviewing and evaluating appeals, quality of care concerns (grievances)
Clinical Interface/Liaison (clinical problem solver with facilities, providers, carriers; resolution of issues concerning members, benefit interpretation, program definition and clarification)
Clinical Operations Analysis (monitors and analyzes medical management activities; provides analytical support to clinical programs; may perform clinical assessments and clinical audits)
Clinical Training (planning, coordinating, delivering and evaluating clinical training)
Clinical Writing (writing nursing tools and reference information to support the design of clinical products and services) - Generally work is self-directed and not prescribed
RN licensure in State of Residence
5 or more years of clinical experience
1 or more years of management/supervisor experience
1 or more years of appeals experience
Proficient in MS Word and MS Excel
Experience in health care or related field
Strong service orientation
Excellent oral, written and interpersonal communication skills
Ability to work 8 AM – 5 PM Central Time

Clinical Administration Supervisor Resume Examples & Samples

Monitors queues, work assignments, compliance and adherence to policies and procedures
Monitors and addresses reports (error reports, pend reports, etc.) as assigned
Must be innovative and bring new ideas for efficiencies
Maintains extensive knowledge of regulatory and applicable accrediting body requirements becoming a Compliance resource for the team
Supervises day to day operations of the notification coordinators by monitoring case load and productivity on a daily basis
Completes Monthly scorecards for the staff
Facilitate team staff meetings in order to review and implement processes that allow for smooth and efficient operations
Communicate with provider and/or office staff, various health plans administered and/or other employees to research and verify information provided on authorization documents when appropriate using a professional, courteous and cheerful manner
Respond to provider inquiries that have been received by the escalation and case resolution department in a timely manner
1+ year experience in Medicare and Medicaid regulations, as well as NCQA
Must be able to create, copy, edit, send & save utilizing Word, Excel & Outlook
Supervisory Experience

Clinical Document Improvement Specialist Supervisor Resume Examples & Samples

* Travel is required between facilities and may be required to meetings at other facilities***
Assists CDI Manager with running reports, attends on site meetings as directed
Assists with CDI staff training and orientation
Develops physician teaching and on site presentations
Time card approval
Coaching
Evaluations
Communicates performance expectation of leadership to staff level CDI staff
Oversees that CDI staff are providing expert level review of inpatient clinical records within 24-48 hours of admit; identifies gaps in clinical documentation that need clarification for accurate code assignment to ensure the documentation accurately reflects the severity of the patient condition and acuity of care provided
Ensures and oversees daily follow-up communication with providers regarding existing clarifications to obtain needed documentation specificity
Provides face-to-face educational opportunities with physicians
Ensures timely feedback to providers regarding clinical documentation opportunities for improvement and successes
Ensures effective utilization of the CAC / Midas Clinical Documentation Improvement Focus Study, ensuring documentation of all verbal, written, electronic clarification activity
A minimum of 3 years of experience in Clinical Documentation Improvement
Experience leading projects with complex responsibilities and timelines
Excellent verbal and written skills including strong organizational skills
Ability to lead teams
Ability to present, speak in public

Clinical Pathology Operations Supervisor Resume Examples & Samples

Schedule all clinical pathology activities and interface with study teams to identify and address specific project needs
Maintain high quality laboratory standards that adhere to GLP regulations and generally follow CLIA and CLSI guidelines
Review and implement SOPs to ensure a highly level of compliance with GLP regulations
Ensure that laboratory equipment is maintained and that all repairs and maintenance are thoroughly documented and archived
Method development and validation skills that include statistical analysis of method validation results through commercially available programs
Provide supervisory review and quality oversight of all data generated from a validated computer system
Maintain detailed training records
Communicate with staff, senior management, sponsors, study directors, and pathologists
Respond to Quality Assurance observations
Oversee purchasing, approve expenditures and submit capital requests
Attend pre-study meetings to determine the need for clinical pathology testing and advise on study design as it applies to sample collection
Communicate and cooperate with staff and management from other departments

Supervisor, Clinical Services Resume Examples & Samples

Identification and resolution of systems related issues that impede clinician effectiveness/productivity
Interface with patients and families to ensure that care is consistent with their expectations. Supervisor is accountable to ensure Patient Perception of Care and HHCAHPS scores meet established targets
Direct patient care visits when required due to coverage needs
Facilitation of weekly team meetings and IDT conferences, as necessary, to facilitate appropriate services are provided to the patient. Ensures staff attendance and appropriate preparation/follow up to IDT
Participates in utilization review to monitor and manage appropriate patient and agency episodic costs and utilization
Serves in rotation as Supervisor on call
Oversees and monitors/follows up on SRS reports as they occur
Participates in Performance Improvement activities
Reviews and analyzes monthly utilization statistics and financial data in collaboration with Director/Assistant Director/Manager and identifies appropriate action plans if needed
Openly supports and consistently communicates mission of the organization. Serves as the staff and patient advocate to ensure optimal patient care
Management of customer service to patients/caregivers to include proactive management of customer service standards as well as service recovery as needed
Serves as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serves as a change agent to facilitate communication and transition that supports the mission of the organization
Prioritizes responsibilities and workload

Supervisor, Clinical Administration Resume Examples & Samples

Administer the process for handling authorizations received from providers
2+ years of Supervisory experience in Managed Care
3+ years of Customer Service experience

Supervisor, Clinical Specialty Resume Examples & Samples

Coordinates and supervises the daily activities of clinical IT staff including
Healthcare IT leadership experience
Technology knowledge and experience with data mining, ETL, Reporting & Analysis
Ability to learn new technology quickly and understand the nuances of healthcare informatics
Someone willing to take the initiative to meet the business needs
Strong problem resolving skills with proven analytical skills and attention to detail
Documentation development requiring above average Word, Outlook, Excel and Presentation skills
Ability to lead a team and to work independently
Ability to effectively multitask and prioritize by managing multiple projects and tasks
Agile project management experience preferred
Ability to adapt in a rapid growth environment
Continual focus on process monitoring and improvement
4-6 years’ experience in Healthcare IT required
2-5 years of management experience required
Education Requirements
BS/BA in life science or social science, or a related discipline required

Supervisor, Clinical Administration Resume Examples & Samples

Facilitates and ensures optimal quality outcomes for Case Assignment, Admission Counseling referral processes, Inbound support, MHD Appointment Rescheduling, Adhoc Referral requests and National CAC Cross-coverage effectiveness
Ensure a timely acknowledgement and response to Site Leadership requests providing appropriate feedback to address processing inquiries and potential process improvement opportunities
Collaborates with Clinical and Non-Clinical Teams across the organization, including OGS business partners to ensure Business objectives are met
Continuous oversight of multiple work queues, call queues, and internal business partner requests with the facilitation and coordination of a timely action plan or solution
Accountable for Talent Management and succession planning, including performance reviews and proactive corrective action plan development and implementation
Accountable for Performance metrics to include but not limited to Case and Call Audit, Service levels, and BPS metrics
Knowledge and understanding of National Accounts Performance Guarantees and Measured Business Objectives. Components of the CAC Team Performance are directly related
Facilitate team staff meetings to ensure optimal operating discipline performance
Review critical performance and operational reports to ensure measured business objectives are met
Intermediate (or higher) level of proficiency with Microsoft Suite
Previous experience supervising or mentoring remote employees

Supervisor, Clinical Trials Resume Examples & Samples

Provides first level supervision of clinical trials research staff in all clinical disciplines
Ensures clinical trials staff practices w/in their defined scope based upon their role, certification & licensure guidelines
Assists clinical trial leadership in establishing priorities to accomplish goals, managing & allocating resources, & tracking results
Ensures research policies & procedures are implemented correctly or all research studies being performed by assigned staff. Serves as a consultant, advisor, mentor, & problem-solver for clinical trial staff
Manages the distribution of work for the site
Provides a timely assignment of resources to pre-study tasks & staffing of clinical trials
Assists Clinical Trial Mrg in the financial management & billing for all clinical trial processes & procedures
Monitors the schedules of the clinical trials staff onsite
Participates in the hiring process & the training of new staff, as well as assisting in conducting performance evaluations, counseling, disciplining &/or terminating staff in accordance w/ KP (KP) policies, procedures & standards
Works w/ clinics, laboratories, pharmacies, hospitals, & other facilities, Depts or staff to promote a positive working relationship & ensure clinical research protocols systematically support health operations
Fosters an environment of trust, compliance, open communication & professionalism
Schedules, conducts & coordinates study participant visits & directs all activities related to the study visit including labs & clinical testing (ECGs)
Assists the PI in identifying & determining the eligibility of potential participants
Enrolls & manages study patient follow-up to include: data collection, data entry, & documentation in the electronic medical record system
Assist the PI in the ongoing informed consent process to ensure research participants & their families are knowledgeable about the clinical trials & have their questions answered
Serves as Coordinator to provide appropriate coverage & to mentor/assist staff
Assists w/ the study completion, resolution of data queries, data lock, study closeout, & archiving of study files
Performs accurate data collection, management & reporting including timely communication of study related changes & serious adverse events w/ the sponsor & KP's Institutional Review Board (IRB)
Ensures the clinical trial records & files are maintained in an audit readiness manner & are in compliance w/ federal & FDA regulations, guidelines to good clinical practice & KP policies & procedures
Works w/ the sponsors to manage monitoring visits & to initiate studies
Coordinate & perform packaging & shipping of protocol specimens to the sponsor lab in accordance w/ IATA/DOT regulations & sponsor shipping guidelines
Support & comply w/ the Principles of Responsibility (KP Code of Conduct)
Assists in the coordination of all regulatory activities being conducted at the site
Provides supervision for all regulatory activities, workflow & regulatory staff
Minimum one (1) year of supervisory experience or project management experience
Minimum two (2) years of research related experience in clinical trials to include protocol evaluation, IRB submission preparation, and resource allocation
Experience with FDA-regulated clinical trials required
Master's degree in health care related discipline such as public health, nursing, Physician Assistant, healthcare management, or pharmacy strongly preferred
Certification in Human Subjects Protection (post hire)
Certification in Biohazard Materials Transport
Certified Clinical Research Coordinator (preferred or will obtain post hire)

Tricare Clinical Prior Authorization Supervisor Resume Examples & Samples

Responsible for the successful performance of the Prior Authorization UM program, as designed for TRICARE beneficiaries
Performs audits, measures, and monitors to assure management is delivered as designed
Based on audits and outcomes, redesigns and implements process enhancements and changes
Leads Prior Authorization Management team(s) and manages the day to day operations and overall program delivery, management and issue resolution
Daily oversight of United Operation Model for team performance
Plays lead role in setting direction and participating in developing new programs
Adapts departmental plans and priorities to address business and operational challenges
Candidates must possess a current and unrestricted license as an RN
3 -5 years’ experience in Utilization Management
3 years of previous supervisory and/or management experience
Excellent communication skills with the ability to relate with individuals at various levels and in various functional areas throughout the organization
Advanced level of experience with Microsoft Word, with the ability to navigate a Windows environment
Ability to obtain favorable adjudication following submission of Department of Defense eQuip Form SF86
Bachelor’s degree in healthcare field desired
3 -5 years’ experience in successfully supervising a Utilization Management program, to include prior authorization
Prior TRICARE experience

Clinical Data Supervisor Resume Examples & Samples

Adhere to International Council for Harmonization Good Clinical Practice (ICH-GCP) guidelines and Compass Research’s Standard Operating Procedures (SOPs) / Work Instructions
Complete and maintain all training mandated by sponsors, Contract Research Organizations (CROs), and Compass Research
Collaborate with Compliance Manager to create processes and procedures to reduce the number of queries, resulting in more consistent and accurate data entry
Perform compliance reviews on data entry processes
Perform QC reviews of subject screen fail charts
Perform compliance reviews of subject study documents, monitoring the complete and accurate documentation of subject study data
Investigate and reply to data queries, in collaboration with relevant clinical team members
Review metrics relating to data team members’ performance, to be used in training to establish and maintain a very high degree of completeness and accuracy in subject source documentation and EDC data
Assign new studies to Data Team members to maintain balanced workloads
Participate in site monitoring visits to ensure data queries are completed quickly and efficiently
Provide mentorship and expertise to clinical and administrative teams
Provide training, support and administrative management to direct reports
Conduct training sessions for data team members and supporting departments on new processes, policies, and procedures
Highly developed interpersonal communication skills (written and oral)
Organized, with exceptionally good attention to detail
Ability to work tasks to completion both individually and in conjunction with others
Effective leadership and management skills
Takes initiative and operates as a team player
Bachelor’s degree in an applied science
Minimum of 3 years clinical research experience required
Minimum of 5 years’ experience in a healthcare related background preferred
Clinical Research Certification preferred

Supervisor, Clinical & Medical Management Resume Examples & Samples

Provides clinical guidance and support to assigned Care Coordinators
Assist in the hiring process, interviewing, orientation, training, and retention
Act as a mentor, resource & sounding board for the assigned team of Care Coordinators
Identify, educate and initiate referrals for social service programs; including financial, psychosocial, community, and state supportive services
Review the work of assigned team of Care Coordinators both in the field and documentation
Regularly audit team’s documentation on patient assessments, care plans and referrals provided
Network and collaborate with healthcare delivery stakeholders and patients in managing safe discharges within the community
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all patients
Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team
Utilize both company and community-based resources to establish a safe and effective case management plan for patient
Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
Participate in interdisciplinary team meetings and provide information to assist with safe transitions of care
Collaborate with staff and leadership to develop and implement systems that support operations and business goals within identified areas of responsibility
Coach team members to improve work when concerns arise
Support disciplinary actions when required, with assistance of Manager
Develop innovative approaches
Minimum of two years of varied clinical experience with an emphasis on case management, discharge planning or utilization management
Valid Washington State driver’s license, personal auto insurance coverage, and a motor vehicle in good working condition
Knowledge of transition care and utilization management in a managed care environment, as well as best practices of patient care
Working knowledge of social work practice and how to use various diagnostic tools and techniques and knowledge of both state and community-based programs
Knowledge of advanced directives and legal regulations, as well as high comfort level in discussing items
Demonstrated initiative toward problem solving without direct supervision
Knowledge of supervisory and training skills
Effective organizational and computer skills
Ability to communicate complicated medical and administrative information effectively both verbally and in writing
Ability to assess day-to-day operational needs and needs of employees
Ability to assess patient needs to coordinate appropriate level of care and negotiate with professionals, patients, and caregivers
Demonstrated skills in building and maintaining positive professional relationships
Ability to contribute to the organization’s efforts to eliminate racial and ethnic disparities in organizational performance
Master’s or Bachelor’s Degree
Minimum of one year of supervisory experience
Past supervision of telecommuters
Experience in a managed care organization

Supervisor, Clinical Coordination CPD Resume Examples & Samples

Maintains and improves systems among the Operating Rooms (OR) and CPD to ensure that the case cart supply needs of the daily OR schedule are met in a timely and accurate manner
Provides leadership and overall direction to the staff assigned to pick the cases for the day
Ensure all necessary Vendor Trays are available for the procedures and are on site as outlined within the Vendor Tray Policy
Ensures logistics and staging of the case cart system are adequate to provide orderly and accurate delivery of the correct case carts for all OR cases on the daily schedule
Anticipates needs of the Operating Room and troubleshoots potential issues with Doctor Preference Cards and supplies, coordinating the improvement in supply accuracy
Makes necessary recommendations and changes on Preference Card updates as appropriate based on trends
Monitors the daily and weekly OR schedules, ensuring accuracy in the case cart picking process
Communicates effectively with OR and CPD leadership across shifts in order to prevent problems with accuracy and timeliness
Coordinates flow of information to ensure that schedule changes are accommodated by providing corrections to the case cart process in CPD
Acts as liaison between CPD and the OR, establishing and maintaining communications and documentation of processes related to the case cart system
Provides recommendations on inventory, addition and deletion of supplies and par levels of supplies utilized in the case cart system and in par locations throughout CPD
Monitors CPD quality, accuracy and productivity, conducting quality reviews of case carts daily, trending quality measures and reporting to CPD / OR management
Coordinates and provides education to CPD and OR staff to ensure correct identification of instruments and supplies, reinforce the case cart process and identify problems through collaborative engagement of Perioperative staff
Responds to OR staff and physician needs/requests, providing and documenting changes to Doctor Preference cards, related to case cart management; in conjunction with CPD and OR management
Directly Supervises employees
Ability to work independently and be able to plan, organizes, and prioritizes issues
Ability to multi-task and work well with others in a high demand environment
Must have the ability to effectively transport, stock, organize, and maintain adequate supplies for the O.R
Must be able to read, write, and communicate in English
Computer skills required (MS Word, Excel)
Ability to maintain confidential information

Clinical Department Supervisor Resume Examples & Samples

Supervises the day-to-day operations and delivery of non-nursing Allied Health patient care services, treatments, procedures including - but not limited to -- inventory / instrument control and management, clinical practice standards, staffing, scheduling, safety/risk management, payroll, human resources, labor relations, budgets, quality management/improvement
Ensures that the highest quality of care is provided that complies with, TJC, institutional ,federal, state and local regulatory requirements, established departmental policies/procedures and standards, as well as with utilization and clinical/performance standards and measures
Evaluates/monitors and improves quality of service and utilization standards and responsible for coordinating/providing non-nursing patient care services that meet member, physician/provider, and internal clients' needs
Investigates, recommends and implements/evaluates processes/practices to improve clinical systems and patient care
Monitors, improves and evaluates the performance of assigned Allied Health staff; develops staff; counsels staff regarding performance issues; resolves human resources and labor relations issues; responsible on the first level for hiring, termination, discipline, promotion and demotion
Collaborates with other managers and departments in developing appropriate levels of services; measuring and improving internal and external customer satisfaction; meeting service needs; improving the cost structure; improving quality, cost, safety, performance and risk management outcomes
Investigates and resolves issues/problems involving the quality, quantity, cost, timeliness, appropriateness, availability, safety of assigned non-nursing patient care services
Investigates service delivery / quality problems and formulates for management approval recommendations for appropriate interventions, revised and best practices to improve performance, utilization and compliance with established standards and regulatory requirements
Assesses performance of assigned staff by utilizing needs assessment methods / techniques; identifies performance/skill gaps and deficits; designs, delivers and evaluates individual and group in-service education/training modules and programs
Minimum three (3) years of clinical experience in an Allied Health discipline to be specified by hiring department which may include the required supervisory experience specified above
Minimum two (2) years relevant supervisory experience in an Allied Health discipline as specified by hiring department - OR Minimum three (3) years relevant clinical experience in an Allied Health discipline as specified by hiring department
Supervisory experience in a general acute care medical center
BCLS and ACLS may be required
Scrubbing experience

Supervisor, Clinical Services Ipu Resume Examples & Samples

Completion of supervisory visits as required by regulation and accreditation standards and DHCH policy
Provides clinical oversight and facilitation/troubleshooting to support effective, efficient patient care delivery based on applicable standards, regulations industry best practices
Participates and may oversee RAC, ADR review/assessment and other audits as need is determined
Supervises the scheduling of patient visits to ensure effective and efficient operations and the appropriate assignment of patient care activities to qualified staff
Actively supports and promotes a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative)
Develops and maintains an effective level of communication with staff
Maintains confidentiality of patient information
Gives high priority to client satisfaction

Clinical Base Supervisor Resume Examples & Samples

Coordinates daily activities of Air Methods CBS medical staff
Provides duty schedule and assures proper medical coverage for all shifts at assigned base(s) (monthly schedule, ill call coverage, vacation coverage, approves schedule changes)
Reviews payroll for accuracy and overtime issues
Receives feedback related to flight issues/concerns; resolves issues/concerns and/or refers to appropriate person for resolution
Recommends and implements changes to improve efficiency and effectiveness of program performance
Assigns responsibilities and projects to medical crew members
Serves as a role model for provision of advanced level medical care
Maintains and monitors medical crew licensure, certifications, clinical requirements, OSHA training and testing, and advanced procedures tracking in conjunction with Medical Educator Coordinators
Assists in completion of new employee orientation in collaboration with Medical Education Coordinator
Actively seeks Public Relations and Outreach Education opportunities for assigned base(s) service area
Participates in local EMS/hospital/advisory committees as Air Methods CBS representative

Clinical & Applications Supervisor Resume Examples & Samples

Collect and provide machine usage information. Monitor the install base and report disposable utility in target blood centers. Collect competitive information to improve our in-house clinical training program to maintain competitiveness
Draft monthly training schedules, responsible for the coordination and communication of the training programs with the target customers. Manage competency testing and certification processes. Work closely with sales team to plan and prioritize
Implement a training curriculum for China designed to optimize operators' skills in device application. The incumbent will be responsible to localize training materials, aiming to provide the world-class trainings on products, clinical application and handle day-to-day application issues related to our technology
In the first six months, the incumbent will focus the efforts in the selected blood centers. Conduct training classes for operators, nurses and distributors' representatives. The incumbent will be the key trainer at the regional users' meetings
Provide coaching to field sales force, enhance field implementation to apply best practices. Provide feedback to sales and point out specific training needs
Provide support to therapy business. Work closely with hospital customers to support therapeutic protocols like TPE and PBSC
Standardize the training process and certify the participants that will include new sales and application specialists from direct sales organization and distribution network. The incumbent will help to perform daily application consultation works

Clinical House Supervisor Resume Examples & Samples

Graduate of accredited registered nurse program with current licensure in the state. Bachelor’s degree preferred
Current Basic Cardiac Life Support required,
Certified Rehabilitation Registered Nurse (CRRN) preferred
Minimum of two years of previous nursing management required
Demonstrates problem solving and critical thinking skills

Clinical Base Supervisor Resume Examples & Samples

Delivers safe and efficient patient care by providing customer oriented high quality care to each patient throughout the transport process
Utilizes Patient Care Guidelines to provide high quality patient care
Performs expanded scope practice policies and procedures where permitted by state / local EMS regulations to deliver high quality patient care in the transport environment
Monitors, records, and reports to receiving staff, patient condition and response to interventions
Properly utilizes aircraft radios and navigation tools to assist in the safe and efficient transport of the patient
Represents Air Methods in public relation and safety in-services to improve awareness and safety
Leads and coordinates daily activities of Air Methods Community Based Services (CBS) medical staff
Graduate of an accredited School of Nursing; and three years’ critical care/emergency nursing experience or as required by state/local EMS regulations
BSN or Bachelor’s degree in a health-related field preferred
Pre-hospital / Flight experience preferred
Current RN license(s) for states of practice
EMS or MICN certification/license as required by state / local EMS regulations
Healthcare Provider BLS; ACLS; PALS or equivalent (AHA courses if state or county required) and TNCC/ITLS/OHTLS advanced provider (if state or county required)
Specialty certification (CFRN, CTRN, CCRN, or CEN) are required within two years of hire
Advanced Trauma Course requirement: (1) of the following certifications are acceptable: TNCC, ATLS/ATCN, TNATC or CAMTS-approved advanced trauma course within 6 months of hire. (Please note advanced skills lab must accompany all of the above mentioned advanced trauma courses)
NRP lessons 1-9 within 6 months of hire
NIMS Training IS 100, 200, 700, 800 and HazMat by completion of orientation

Clinical Laboratory Supervisor Resume Examples & Samples

Bachelor's Degree in Life Sciences
Current NY State Clinical Lab Technologist License
6 Years work experience in a Clinical Laboratory
Knowledge of QC/QA/Regulatory requirements
Able to perform CBC differentials
Experience using Word and Excel
Knowledge of Test Validation

Clinical Laboratory Supervisor Resume Examples & Samples

Assists the Laboratory Director with obtaining and maintaining compliance with The Joint Commission, in hiring of new staff, with staff scheduling, and payroll management
Determines, coordinates, and supervises daily staffing assignments and levels necessary to meet productivity goals and patient care needs
Leads the handling and resolution of complex issues and complaints
Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols
Utilizes critical thinking skills to assist the Laboratory Director with technical and logistical issues with staffing, quality, and Joint Commission compliance
Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions
Performs staff responsibilities as needed to fulfill required service levels
Oversees and reviews the performance of quality control and assists staff with taking necessary corrective action when controls are outside acceptable limits
Reviews instrument and equipment maintenance logs monthly and assists staff with daily instrument maintenance and troubleshooting
Instructs and trains new employees and coordinates competency assessment performance and provides educational in-services as needed
Coordinates and oversees the performance of quarterly and annual laboratory equipment checks per established laboratory policy
Participates in hospital wide and departmental performance improvement activities
Bachelor’s degree in Medical Laboratory Science or Medical Technology
Seven to ten years of laboratory experience in high complexity testing within the specialties or subspecialties of microbiology, chemistry, hematology, serology, coagulation, urinalysis, and blood banking with proven technical and leadership skills
Requires critical thinking skills, decisive judgment and the ability to work independently. Must be able to work in a stressful environment and take appropriate action. Ability to communicate with a wide range of individuals in a constructive and professional manner
Certifications: Certification as MT or MLS (ASCP) or MT (AMT) or MT(HEW) or MT (NCA)

Clinical Treatment Supervisor Resume Examples & Samples

Develops and maintains employee schedules that provide adequate clinical coverage to ensure safety for both clients and employees
Develops and implements systems to organize and monitor work activities
Interviews and selects most qualified candidate among internal applicants for posted positions
Structures, implements, and facilitates new employee on-the-job orientation
Writes professional development plans in conjunction with employees to aid in their training and development
Conducts effective supervisory conferences and performance evaluations with employees, documents the content of such meetings and evaluations, and provides feedback to them
Determines and implements progressive discipline when needed according to the applicable policy
Responds to step 1 grievances
Schedules employee training to ensure that all mandatory training requirements are met
Directs and facilitates treatment-planning reviews
Provides ongoing effective clinical supervision to counselors and monitors case management activities
Schedules team meetings, plans and implements agendas, and implements activities in an effort to promote teamwork and communication within the unit
Demonstrates appropriate use of Safe Crisis Management (SCM) and provides effective supervision to staff regarding the use of SCM

Hss-clinical Engineering Supervisor Resume Examples & Samples

Supervises Biomedical Engineering Technician (BMET) staff
Works with BMET staff to manage work schedules, work flow and processes to ensure effective and timely completion of service activities
Works with BMET staff to conduct performance evaluations and competency assessments of BMET staff
Enter work order data into the service database
Available after hours and weekends for scheduled services, if necessary
Maintains accurate inventory of all biomedical devices, systems and their components
Assigns and coordinates technical services (e.g., inspections, scheduled maintenance, corrective maintenance, overhauls, upgrades) and ensures all such services are performed in a proper and timely manner and that these services are properly documented. This applies to services performed by outside organizations
Cross-trains, develops, coaches and motivates BMET staff
Minimum of (7) seven years’ experience in technical service support operations and supervision of technical service staff
Proficient in reading, writing and speaking English
Strong communication and team building skills across functional areas

Supervisor of Clinical Administration Resume Examples & Samples

Provide supervision to department staff, works independently and collaborate with Physician and RN leadership on relevant clinical issues
Recruit and retain talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance
Responsible to implement and maintain clinical and business policies and procedures
Accountable to ensure strict adherence to policies/procedures related to financial integrity of co-pays, charge entry, Standard Work development and maintenance, etc
Responsible for facility planning and overall facility maintenance
Analyze monthly metrics relating to customer services, access and achievement of financial goals and objectives; develop and implement operational changes based on metrics
Monitor, manage and ensure that provider and clinic empanelment is accurate
Educate staff and providers on monthly metrics, glide paths, goals and areas for improvements
Contribute to the development of short and long-term business planning, then ensure plans are executed
Accountable for achievement of clinical and business compliance and licensures for labs, staff and requirements for regulatory compliance
Understands and supports the Lean methodology process improvement as it applies to the department as well as the overall clinic and organization. Works well in a team-based environment

Centralized Clinical Center Supervisor Resume Examples & Samples

Ensure accuracy, Safety, Quality, and Regulatory standards are met daily
Effectively Coordinate and coach the Pharmacy Technicians to achieve maximum daily Production
Identify Training opportunities and assist in providing Training
Resolve basic hardware issues that arise during daily Operations
Assist with Maintaining Inventory control
Perform Administrative duties including interpreting Production reports, crEating schedules and correspondence to Stores and suppliers
Provide technical Support to all Areas of the Central Fill Facility as well as Supporting Stores
Communicate and ensure HIPPA Compliance and Security
Ability to Maintain confidentiality of all Company and patient information
Supervise and coach direct reports in the Performance of their duties; assist in completing Performance reviews and provide feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation
Must pass mandatory drug and FBI/BCI background check
Able to attain Kroger Technician Certification Training within six (6) months
Demonstrated Leadership experience
Proven problem solving skills
Ability to trouble shoot and correct PC hardware issues
Excellent multi-tasking skills
Experience with Microsoft Word, Excel and e-mail
At least two years of Supervisory experience
At least 1 year of Supervisory experience in a Production environment
Knowledge of Pharmacy Systems

Supervisor Clinical Tech Services Resume Examples & Samples

Bachelors Degree in health care related field or matriculating with completion in 4 years
3-5 years experience in Interventional Radiology or Interventional Cardiology
Industry trained and/or significant work related experience with specialty diagnostic, imaging, interventional and monitoring systems
Advanced specialty cardiac or vascular certification preferred
Advanced specialty certification within 1 year

Supervisor Clinical Laboratory, AM Shift Resume Examples & Samples

Under the supervision of the laboratory senior management team, manage the operations of the Analytical Laboratory including but not limited to ensuring processing systems for patient and study samples are functioning properly, monitoring quality control testing results, monitoring quality assurance performance metrics, planning, validation and implementation of new test procedures, staffing and scheduling, leadership and supervision of Analytical Laboratory personnel, and consistently achieving turnaround time targets
Work with the Analytical Laboratory management team and staff on the laboratory’s quality control and quality assurance procedures, technical/process troubleshooting and improvement procedures, and staff training and education programs
Maintain stringent standards for quality, identifying any issues which might adversely impact the quality of test results and/or employee safety, and immediately communicating these to the appropriate management representatives as necessary for prompt resolution
Under the directives of the laboratory’s senior management team, recruit the required level of staffing and implement workflow improvements to ensure the scalability and consistent quality of laboratory operations
Collaborate with Histology, Customer Service, Information Technology, Process Engineering, and other functional areas and cross functional teams to address process and workflow issues as assigned
Participate in the designated laboratory and cross-functional projects such as process improvements, quality improvements, clinical validation studies, and the development and launch of new products
Write and review standard operating procedures, nonconformance and deviation approval requests, and other documents
Hold staff meetings; initiate staff development plans and activities to foster team building
Coach and mentor laboratory staff. Manage staff performance including writing, reviewing and conducting staff performance reviews
Participate in troubleshooting high complexity technical and non-technical issues as needed
Assist with the training of new laboratory personnel and training of existing personnel on new procedures as needed
Ensure consistent compliance with all federal, state, and local regulatory requirements and with all company policies and procedures
Participate in the inspection preparation activities in the Analytical Laboratory; maintaining consistent, ongoing readiness for inspections and representing Analytical Laboratory during inspections as needed
Perform laboratory tests, procedures, and analyses according to the laboratory's standard operating procedures as needed
Review, interpret, and report patient results as needed
Perform, review and document laboratory quality control procedures as needed
Operate, maintain, and troubleshoot laboratory equipment as needed
Current California Clinical Laboratory Scientist license
B.S., M.S., or Ph.D. in a relevant biological or clinical science discipline
Related clinical laboratory experience: 6+ years for candidates with a B.S. degree, 4+ years for candidates with an M.S. degree, or 2+ years for candidates with a Ph.D. degree
Working knowledge of local, state, and federal regulatory requirements for the Clinical Laboratory regulations
Excellent attention to detail, great organizational skills and a strong desire to provide superb service to internal and external customers
Experience with word processing and spreadsheet applications
Experience with using Laboratory Information Management Systems (LIMS)
Experience with one or more standard molecular biology techniques such as nucleic acid isolation, RNA/DNA quantification, PCR and RT-PCR, DNA sequencing is desirable
Ability to quickly adopt and apply new methods and technologies
Ability to quickly and calmly adapt and respond to and help others through changes in priorities, timelines and deliverables
Desire to mentor, coach and develop employees
Ability to analyze and solve moderately complex issues that impact laboratory processes
Management experiences with proven track records of implementing changes, scaling operations for growth, staff development, and building successful teams
Ability to analyze and solve highly complex technical and non-technical problems
Experience with high volume laboratory operations
Experience in applying project management skills to leadership of operational expansion and process improvement projects

Clinical Production Supervisor Resume Examples & Samples

Bachelor’s Degree in Business, Health Care Administration or Industrial Engineering, or equivalent administrative/project coordination education, training, skills, and experience
3-5 years of experience in systems analysis and project management
Excellent quantitative and qualitative analysis skills
Maintains super user status in Epic Cadence and Press Ganey
Advanced MS Office skills, database management
Outstanding organizational skills, ability to prioritize multiple demands and attention to detail
Demonstrated ability to use independent judgment and decision making
Exhibits professionalism
Diplomatic and able to follow strict confidentiality guidelines

Clinical Hospice Supervisor Resume Examples & Samples

Current Oregon Registered Nurse (RN) Licensure
Current Basic Life Support (BLS) for Healthcare -or-Advanced Cardiac Life Support (ACLS) within 30 days of hire
2 years of experience in management
2 years of clinical experience in Home Care or Hospice with experience in long term care
In compliance with the Providence Health & Services-OR, criminal background check is required for this position, based on assigned duties
Bachelor of Science in Nursing (BSN)
2 years of experience in management in Hospice or Home Care
2 years of clinical experience in Home Care or Hospice with experience in long term care--community based hospice experience

Supervisor, Clinical Services Resume Examples & Samples

2-3 years of management experience preferred
3-5 years of experience in managed care setting
Requires Current California Nurse or equivalent licensure (RN preferred but LVN considered)
Excellent verbal and written communication skills. Must be proficient in the use of computers and Microsoft products
Have an understanding and knowledge of NCQA standards, DMHC, CMS, SNP, HIPAA and other regulatory requirements that affect managed care

Supervisor, Cancer Center Clinical Registry Resume Examples & Samples

Must be a Certified Tumor Registrar (CTR), certified by the National Cancer Registrars Association
Bachelor's degree in related area and / or equivalent experience / training
Academic knowledge of clinical specialty concepts and understanding of application of principles to a clinical registry
Knowledge of department, organization, HR and UC policies and processes
Solid knowledge of all relevant clinical registry industry federal, state and local laws and regulations
Demonstrated leadership skills in training and guiding employees on Clinical Registry techniques
Motivational and inspires staff to improve the division
Demonstrated ability to effectively manage multiple priorities
Five (5) years of experience in supervision preferred

Supervisor, Clinical Studies Resume Examples & Samples

Protocol Specific Tasks & Administration
Participates in the management of departmental clinical research activities and staff. Participates in protocol-specific clinical tasks and assists the primary investigator in collection and evaluation of data. Works with Admin Director and RN Supervisor to assign protocols to staff and monitors accuracy compliance of staff. Develops and manages the department implementation of systems, policies, and procedures affecting the submission, review, approval, contract negotiation, activation, regulation, tracking, and reporting of protocols as well as review and submission of grant applications and annual reports, according to institutional and external requirements. Attend PI meetings and monitor accrual. Ensure timely documentation in medical record and timeline creation. Review protocol logistics and order necessary materials, z-codes, CCTs and research orders as needed. As needed, enroll, approach and consent patients, as well as administer questionnaires and surveys
Conducts routine audits of ongoing studies as outlined in the Standard Operating Procedure of each protocol. Conducts audits as needed to identify issues with the protocol design and/or learning needs of the research staff. Attend blueprint meetings and assess logistical and regulatory needs for studies. Ensure studies are meeting performance metrics and accrual
Staff Education & Supervision of departmental research staff: * Coordinates and participates in the interview and selection process and evaluates staff. Participates in the training and development of staff and designs and facilitates educational sessions. Keeps staff up to date in EHR changes and development as well as regulatory changes to human subjects research at the institution

Supervisor Clinical Resume Examples & Samples

Kneeling
Bed mobilization (scooting / rolling)
Carry up to 25 pounds
Graduate of a an accredited School of Nursing
Bachelor of Science Degree in Nursing
Three years clinical healthcare leadership experience
Strong leadership and team-building skills
Ability to apply critical thinking skills towards development of efficient and effective operational processes
Ability to effectively communicate, problem-solve and seek creative and innovative methods to enhance patient care and staff performance
Home Care experience

Clinical Laboratory Supervisor Resume Examples & Samples

Manage the daily operation of assigned laboratory group to ensure that specimens are properly shipped and received, tests are performed accurately and efficiently, and results are reported in a timely manner
Perform pre-analytical, analytical and post analytical test process and evaluate results produced relative to the diagnostic assessment
Evaluate data for accuracy and verify any questionable finding with proper documentation, thorough investigation, and appropriate follow-through
Assist with designing processes and procedures to ensure efficient turn-around time and accuracy of results
Prepare and manage laboratory budget
Coach and mentor staff on technical expertise and assists in evaluation of employee competencies
Engage in continuous process and service improvement. Make and implement recommendations to improve operational efficiency and implement new services for areas of responsibility
Requires strict adherence to quality control guidelines to ensure integrity of laboratory specimens and accuracy of results
Ensure all work is in accordance with state and Federal regulations, organizational policy, and accreditation/compliance requirements
Assist in maintaining CAP, CA State, FDA, and other accreditation and regulatory agency standards and regulations

Supervisor of Clinical Servises Resume Examples & Samples

Coordination and management of all services rendered to the patients and families by direct service staff under his/her direction
Supervision of assigned nursing personnel in the delivery of nursing services to patients and families
Direct evaluation of the clinical competence of assigned nursing personnel and participation with appropriate supervisory staff in the evaluation of other direct care staff
Participation in or development of all agency objectives, standars of care, policies and procedures affecting clinical services
Participation in direct services, staff recruitment, selection, orientation and in-service education
Participation in program planning, budgeting and evaluation activities related to the clinical services of the agency

Clinical Processing Supervisor Resume Examples & Samples

Supervise employees; maintain employee work/vacation schedules, evaluate and manage employee performance, communicate expectations and goals, disciplinary actions and/or improvement plans
Determine work procedures and expedite work flow to meet departmental expectations
Perform duties of all roles supervised as necessary (e.g. if short-staffed or fluctuations in volume occur); organize work to maintain efficiency to ensure all critical tasks are completed daily
Build learning into work performed by staff, such that each staff member gains an increasing understanding of how and why work is performed in the department and organization; this includes an understanding of current process
Ensure staff has resources and tools needed to achieve desired performance
Interact and coordinate with inter-dependent areas; maintain open communication between shifts and other sections of the laboratory regarding specimens and test requests
Maintain and update Standard Operating procedures (SOPs) and departmental guidelines / processes
Administer MedTox policies consistently and fairly
AA degree required or equivalent education and experience; BS/BA in relevant discipline preferred
Three plus years of proven experience as a supervisor or relevant leadership experience. Healthcare or production experience preferred
Ability to lead and direct staff, coach, resolve issues, and serve as a link between subordinates and upper management
Intermediate computer skills including Microsoft Office applications
Excellent communication and interpersonal skills including written, verbal, and listening skills
Ability to learn a variety of job functions
Proven ability to prioritize tasks, manage time and perform work with a high degree of accuracy and attention to detail

Hematology Supervisor, Clinical Laboratory Resume Examples & Samples

Performs competency evaluations and periodic performance reviews as required
Provides overall direction, communication, and oversight for teammate performance by evaluating the workflow of lab tasks or assignments to ensure effective implementation and adherence to policy and procedures
Reviews compliance to the quality control program and collaborates in troubleshooting equipment, processes and teammate education as needed
Monitors performance to established targets, goals or metric
Identifies opportunities for process improvement in workflow and operational efficiencies
Oversees teammate compliance with the training and competency program to include proficiency testing program participation
Evaluates new assay methodology
Provides recommendations for alternative methodology of current technical procedures as indicated and coordinate changes as required
Assists in the development of and compliance with all departmental policies and procedures for performance and quality assurance
Ensures duties performed within the main laboratory as needed or indicated by workload requirements
Resolves operational as well as quality issues related to workload
Facilitates team decisions, encourages debate and collaboration, handles constructive conflict resolution, organizes and supervises department teammates
Monitors work flow and delegate responsibilities to team members
Establishes staffing plans to promote the most effective use of all teammates
Ensures coverage during teammates absences
Maintains an active role in the laboratory’s quality improvement program (incident reports, CAP surveys, TAT’s, service guarantees) and ensure levels of compliance of established laboratory outcome standards are met
Maintains confidentiality of company’s records, clients, and personnel matters at all times as per policy
Provides leadership to direct reports by
Manages all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
Plans, organizes and supervises teammates to ensure high quality teammate customer service
Provides work direction for department teammates
Determines staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absences
Maintains teammate records to include written performance evaluation of all staff records to be kept in compliance with DaVita policy and any applicable laws
Ensures accurate, timely processing of ePCNs
Evaluates, records and processes teammate reviews and compensation according to company policy and in timely manner
Reviews and approves time cards of teammates as required for payroll
Knows, understands, follows, and implements basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment
Develops and conducts educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to provide knowledgeable, accurate work output
Maintains familiarity with and communicates to teammates DaVita programs impacting teammates including but not limited to Triple Crown
Bachelors Degree in Medical Technology, clinical laboratory science or related science field is required
Minimum six (6) years clinical laboratory experience is required
Certified by a professional laboratory certifying agency (ASCP) or (AMT) is required
Current Florida supervisor license in Hematology, Chemistry, Serology, or Microbiology as necessary to work in respective laboratory section required
Minimum three (3) years of prior supervisory experience preferred

Supervisor Clinical Denial Management Resume Examples & Samples

Oversees the facilitation of the denial and appeal process
Identifies, develops, and applies process improvement methodologies in evaluating and improving appeal outcomes
Provides direction to department work leads
Collaborates with Institutes, Hospital Departments or Care Management to provide education on identified denial trends
Establishes relationships with payers and collaborates with Market and Network Services
Addresses the educational needs of the staff and ensures consistent application of policies
Orients and assists in training new staff
Analyzes productivity and other outcome measures. Super user of all hospital billing systems, denial systems or RAC tracking system
Expertise in the application of InterQual and MCG criteria
Monitors routine data and completes monthly reports. Where applicable, serves as a clinical subject matter expert for the team
Leads and participates in enterprise committee meetings
Payer Denial Management focus: Minimum 5 years of Utilization Management experience which would include acute med/surg experience required
Must have expertise with InterQual and MCG disease management ideologies
Payer Audit/Observation Charge Capture focus: Minimum 5 years of Utilization
Management or Payer Audit experience required. In-depth familiarity with third party billing requirements and regulations, and writing appeals preferred

Technical Clinical Laboratory Supervisor Resume Examples & Samples

Licensed Medical Technologist, or Medical Laboratory Technician (American Society for Clinical Pathology (ASCP) or equivalent)
5 years of progressive laboratory experience in a hospital or clinical laboratory setting
Familiarity with all aspects of lab support department operations, including cost effective management of labor and supplies
Familiarity with and operational processes between technical and non-technical laboratory functions
Demonstrated ability to achieve operational improvement
Ability to identify root causes for operational variances
Demonstrated ability to resolve service failures
Demonstrated ability to work with disparate groups with competing priorities
1-2 years of leadership experience

Supervisor Clinical Ops Resume Examples & Samples

Assists the Medical Director in the development and marketing of new services and referral sources
Promotes the provision of cost-effective, high-quality health care services to patients
Cooperates with medical and administrative staff to ensure compliance with standards and regulations
Reviews operational problems / policies and recommends solutions and change to Medical Director
Maintains professional affiliations and enhances professional development to keep pace with the trends in health care administration
Performs other related duties which may be inclusive, but not listed in position job description
Ability to analyze and interpret complex data
Bilingual (English/Spanish) language proficiency

Supervisor Clinical Review & Reimbursement Resume Examples & Samples

Supervises the team and acts as a resource for clinical review reimbursement professional and support staff
Oversees and coordinates team activities to achieve business objectives and ensure medically necessary, cost-effective, quality care is delivered to members through various utilization management programs, including prior authorization and inpatient concurrent review, and regulatory compliance
May also be responsible for ensuring that medical payments are appropriate and in alignment with contract provisions, proper coding and policy compliance
Demonstrated competency in setting priorities for a team and overseeing work outputs and timelines
Ability to communicate effectively, verbally and in writing including with members, employer or provider groups
Ability to effectively develop and lead a team (including employees who may be in multiple locations or work remotely)
Demonstrated experience in recognizing problems and effectively resolving complex issues
Familiarity with health insurance industry trends and technology
Demonstrated competency related to clinical utilization management and care management practices
Ability to apply best practices and designated standards
Knowledge of payment coding guidelines, as applicable (Payment Review only)
Must have a current unrestricted Registered Nurse (RN) license in a state or territory of the United States and at least 3 years full time equivalent direct clinical care

Hospice Clinical Field Supervisor Resume Examples & Samples

Provides direct field supervision, mentor-ship and education as directed by the DPCS/CM
Assists in the screening and interviewing process of new agency personnel and makes
Registered Nurse with current licensure to practice professional nursing in the State
Graduate of National League for Nursing accredited school of nursing. BSN degree is preferred
Two years management or supervisory experience in health care setting, preferably home care
Must be a licensed driver with an automobile that is insured in accordance with state and

Supervisor, Clinical Services Resume Examples & Samples

Oversee team program guidelines and recommends changes and adjustments, and conducts program analysis
Direct staff in coordinating all non-medical counseling activities in all assigned areas of responsibility
Ensure efficient and effective communication between the departments and business teams
Analyze and monitor standard customer reports and requests for ad hoc reports and raise identified concerns and issues to the appropriate reporting team authorities for resolution
Work with Reporting and Quality functions on development and distribution of customer reports
Work with shared services management to identify and recommend innovative ways to provide and improve services
Evaluate current business processes and applies methodologies to impact process improvement

Supervisor Clinical Rehab Specialist Resume Examples & Samples

Utilizes knowledge in managed care plans in the area and assists case management, CRS's and patients by providing financial insight on coverage, copays, etc
Coordinates the intake process to assure all benefit verifications and insurance authorizations are completed. Assures fair and equitable assignment of patients between rehab programs with consideration given to geography, patient choice, specific needs of the patients, census considerations, and the 60% Rule status of each program. Effectively collaborates with Program Directors at each site
Demonstrates clinical knowledge of rehab admission criteria, leading to appropriate identification of qualified rehab patients
Identifies, provides analysis, and communicates to their Program Director, Regional Vice President, Medical Director, Case Management Directors and administrative teams’ information about potential qualifying patients being lost to competitor IRF or SNFs in the community
Demonstrates an understanding of and adherence to the Code of Conduct. Personal/professional conduct reflects the Company’s values and a commitment to the Code of Conduct
Registered nurse or therapist (physical, occupational, or speech)

Clinical House Supervisor Resume Examples & Samples

Bachelors degree in Nursing required
3 to 5 years experience in nursing
Minimum 1 year clinical leadership experience
RN licensure in the state of Illinois
Coordinates resource management
Maintains ongoing operations of the hospital during assigned hours on duty
Supervise hospital wide activities to ensure overall provision of quality patient care consistent with Advocate Trinity Hospital's Mission and Philosophy and policies and procedures
Contributes and supports programs designed for continued improvement of operations and enhancement of the work environment
Responsible for personal and professional growth and development

Clinical Systems Supervisor Resume Examples & Samples

Minimum of three (3) years of progressive leadership required
Minimum of one (1) year IT preferred
ITIL certification required for current employees. New hires will be required to obtain ITIL certification within six (6) months of start date
Knowledge of project management and the implementation of computer technology in the health care industry
Basic understanding of clinical and IT workflows
Solid knowledge of assigned tools, applications, and technologies necessary for management of work and resources within Salem Health
Demonstrated interpersonal, communication and facilitation skills
Demonstrated organizational skills and the ability to adapt quickly to changing priorities
Demonstrate and build commitment
Ensure employees understand their role and responsibilities in achieving organizational success
Work with manager to make high quality staffing decisions
Promote collaboration and teamwork
Involve staff in planning, decision-making and solving team conflicts
Understand, interpret and consistently apply the organization’s policies and procedures
Monitors the skill level of staff
Expect and reward excellence
Establish and communicate clear expectations
Provide ongoing coaching and feedback
Confront behaviors that violate values or standards
Holds team accountable for entering time and attendance
Acknowledge and celebrate excellent performance
Encourage initiative
Performs continuous staff evaluations and organizationally required check-ins, reviews, performance management, etc
Model open, clear and consistent communication. Manage team’s response to all communications. Lead by example
Demonstrate effective listening – listen to understand
Ensure that employees are informed about department and organizational goals, strategies and action plans

Supervisor for Clinical Experiences Resume Examples & Samples

Demonstrated knowledge of online educational delivery tools
Demonstrated teaching abilities
Demonstrated higher education experience
Demonstrated proficiency in using Microsoft products
Demonstrated knowledge of adult learners

Supervisor for Clinical Experiences Resume Examples & Samples

A master’s degree with minimum of 18 graduate, semester hours in education or related field
Hold or be eligible for a teaching credential in the state of Indiana
Demonstrates related supervisory knowledge of both the subject matter(s) and the pedagogy of elementary and/or secondary teaching
Minimum five years teaching &/or administrative experience
Experience in urban & underserved schools preferred
Demonstrate knowledge of online educational delivery skills
Demonstrate knowledge of adult learners
Demonstrate teaching abilities
Demonstrate experience in the P-12 classroom
Demonstrate proficiency in Microsoft Office products

Supervisor Clinical Administration Resume Examples & Samples

Supporting the administrative needs of clinical staff
Handling failed authorizations and claims authorization verifications
Assisting with case assignments
Interfaces with National Directors and Managers of clinical teams and other key clinical staff to identify workflow issues recommend solutions and identify opportunities for increased efficiency and continuous improvement of operational efficiency
Create workflows and recommend process changes that will assure standardization of non-clinical tasks for all National sites
Provides input into the development and/or modification of policies and procedures
Interfaces with IT staff to assure that all system issues, updates, changes, and problems are addressed in a timely fashion
Monitors and manages HR requests, PTO usage, time entry, etc. for staff across 5 national sites
Complete and review annual appraisals of staff through Common Review Process
Conduct supervision meetings with staff to coach and encourage best practices and to review individual and team production
Reviews new tasks and special projects and secures resources in staff to execute based on skills and expertise
Assures that all tasks are prioritized and that productivity, accuracy, and turnaround time targets are met adhering to service level agreements
Monitors performance of all staff and initiates strategies to deal with performance issues
Actively participates on site-wide projects to promote engagement and support community involvement
2+ years of experience in a leadership capacity to include coaching and mentoring of others
3+ years of business office experience
Demonstrated skill in using Microsoft office system products
Demonstrated technical aptitude and ability to interface with IT staff
Ability to work onsite in our Maryland Heights, MO office Monday - Friday during normal business hours
Supervisory or Managerial experience
Experience working for a Managed Care Organization (MCO) / Insurance
Call Center experience
Experience working in a position where performing research or audits was part of your responsibility
Ability to prioritize multiple projects
Well-developed verbal and writing skills

Supervisor Clinical Services Resume Examples & Samples

Excellent listening skills
Florida Registered Nurse license (R.N.) or Licensed Practical Nurse (L.P.N.) is required
Five years’ bedside experience preferred

Clinical Admin Supervisor Resume Examples & Samples

Educates all staff on revised job processes
Ensures proper training of new staff by utilizing the resources available within the team
Assign work to staff
Manages mentors and supports staff on a daily basis
Develops clear goals and objectives for performance management and effectively communicate accountability
Creates a culture and atmosphere that will lead to team's overall job satisfaction
Implements and evaluates strategies to improve performance including work improvement plans and making final determination on terminations of employment
Utilizes management reports for the department to assess performance of entire
Serve as a Subject Matter Expert for the clinical documentation application
3 years of experience in a Team Lead or Supervisory role
1+ year of experience working in a high volume production environment
Strong computer proficiency, must be able to type and navigate around a windows based environment
Utilization Management knowledge or experience is highly preferred
Experience managing a team of 10 or more
Experience with underserved and / or Medicaid population
Experience with Long Term Services and Supports

Supervisor, Clinical Svcs Assoc Resume Examples & Samples

Use objective tools, information, and feedback to establish performance goals for individuals and team; create spreadsheets with appropriate data to provide others with organized statistical reports
Supervise the storage and retrieval of files, both digital and physical, in accordance with established procedures to ensure the timely access of information and records
Complete audits and communicate problems to staff according to established guidelines
One year supervisory experience required
Experience working in a heavily regulated environment preferred
Care and Disease Management experience preferred
Bachelor's degree or equivalent preferred

Supervisor, Clinical Grievances Resume Examples & Samples

Plans, prioritizes, organizes and completes work to meet established objectives
Manage team huddles and oversee team case inventory and adjust caseloads as needed
Manage role specific meetings to discuss topics to educate and/or improve processes
Coordinates work activities with other supervisors
Responsible for updating department Standard Operating Procedures (SOPs) and job aids
Monitor performance through multiple reports; Manage staff performance issues through coaching and corrective action plan process as needed
Interface with other departments as needed (i.e. UHN, A & G, Case Management, Risk Management/Legal.)
Undergraduate degree and/or equivalent related experience
Active, Unrestricted licensed RN or Licensed Clinical Social Worker (LCSW)
Able to effectively utilize UHG applications related to quality of care case research, including but not limited to authorization applications, auto correspondence, and member & provider demographic systems
Excellent verbal & written communication skills with internal & external customers
Prior undergraduate degree
Prefer minimum of 2 years of Appeals and Grievances experience
Experience working on a virtual team

Supervisor Clinical Professional Development Lr Resume Examples & Samples

Bachelor's degree required in nursing or health related field from an accredited college or university
Current Georgia licensure in nursing or health profession required
Master's degree strongly preferred
Training and education experience required
System level program coordination experience required
Project management experience required
Hospital experience strongly preferred
Excellent organizational and presentation skills

Clinical Systems Supervisor Resume Examples & Samples

Serves as project manager for the HCH EMR and has responsibility for staff compliance, address reporting deficiencies, training of staff and generation of reports as well as acts as project manager for the BC/BS High End Utilizer Grant
Interviews and hires staff in conjunction with department head. Orients, trains and evaluates the performance of staff and when necessary, recommends discipline and discharge of subordinate staff
Assesses, diagnoses, treats, and monitors the treatment of common health problems in the homeless population within the scope of the nurse practitioner role in accordance with collaborative agreement and in accordance with Massachusetts law. Consults with and refers to Medical staff and other providers when appropriate
Serves as a professional resource to staff RNs and provides advice and guidance necessary to resolve complex client problems. Plans, researches and conducts in-service programs for staff necessary to promote professional competence
Functions as a part of a multidisciplinary team, collaborating with other nurses, physicians and providers serving the homeless population in order to maintain continuity of care and aid in achieving therapeutic, restorative and rehabilitative goals for clients and families
Advocates for clients within the health care system and the community to resolve barriers to care and sensitize service providers to the needs of the homeless population. Serves on Community committees and task forces where needed. Attends agency and policy forming group meetings that have an impact on the Health Care for the Homeless program or provide services to homeless clients
Assists in revising and developing practice guidelines to promote evidenced based care
Maintains accurate statistics of client encounters in order to meet grant requirements, and documents in the medical record reflecting current treatment and oversees clinical and care management responsibility for EMR entries
Participates in orienting and precepting nursing students, medical residents and new personnel
Maintains all required licensure and credentialing. Seeks out appropriate continuing education to enhance professional skills in dealing with homeless client needs
Provides on-call coverage as required. Participates in program/office tasks as required
Work requires the level of knowledge of community health and primary care normally acquired through completion of a Master degree, or equivalent education, in a Nurse Practitioner or Physician Assistant Program
Two (2) years of Nurse Practitioner or Physician Assistant experience strongly preferred or NP/PA graduate with minimum five (5) years RN/clinical experience. Previous experience working with the homeless or the under-served populations preferred. Prior work experience with mental health and or substance abuse preferred
Licensure as a Physician Assistant or an Advanced Practice Nurse by the State of Massachusetts. Holds certification for Advanced Practice. Must be eligible for federal DEA#, state MCSL and credentialing at Mercy Medical Center. Valid MA. Drivers License. Available use of reliable transportation mandated
Bilingual abilities (Spanish) preferred
Work requires an understanding of electronic medical records and general computer skills
Requires the ability to counsel and educate patients and families and perform other duties requiring a comparable level of communication skills in order to interact positively with clients and agencies. Possesses strong interpersonal skills to deal with volatile client situations
Work requires providing direct care to pediatric, adolescent, young adult, adult and geriatric clients
Work requires the ability to communicate effectively both orally and in writing which may include assigning and distributing work, conducting performance reviews, enforcing policies and counseling employees with performance and/or disciplinary problems and writing detailed reports and proposals

Clinical Laboratory Supervisor Resume Examples & Samples

High volume Transfusion Services department in a 600 bed not-for-profit hospital that is known for the provision of specialized care to bone marrow transplant and neonatal ICU patient populations
Works with department staff to ensure that all laboratory operations are following standard operating procedures, ensuring the safety of blood products and compliance with CAP, FDA and AABB regulatory requirements
Perform duties in compliance with all applicable regulatory and accrediting agencies. Maintain strong working knowledge and compliance to applicable CLIA regulations. Monitors staff to ensure compliance
Analyzes, determines, and writes procedures related to laboratory services
Performs validations as required and trained to perform
Maintain oversight of equipment, maintenance and laboratory related supplies as required
Develop and maintain oversight of disaster planning for internal and external processes to ensure continuation of services and alternate resources as may be required in the event of a disaster
Develop and implement a department that embraces customer service and understands the critical nature of compliance and meeting quality standards
Responsible for personnel related matters – working with the appropriate support departments for resolution
Research new developments and industry trends. Partner with system laboratory leadership in determining the direction of Northside Hospital as it relates to the scope of laboratory services
Maintain computer functions for day to day operations. This includes training of relevant personnel in related tasks involving computer operations
Maintain all QC records. Responsible for document control and distribution of SOP’s within the department as needed
Exhibits support of the NH mission, quality objectives, and customer service standards at all times
Attends AABB, and other blood bank related meetings to assess current methods and trends and maintain “state of the art” blood bank practices. Maintain flexibility to change as the needs of the organization, community and industry evolve
Responsible for development of and adherence to monthly and annual budget guidelines
Ensures proper timelines for internal and external communications, critical reporting functions, and regular communications to employees
In collaboration with Quality, plans regular audits of operational related activities to ensure compliance
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Clinical Case Supervisor Resume Examples & Samples

Shares in the responsibilities of contacting referred families within 24 hours of referral; conducting the intakes, and assigning a clinical team consisting of a coordinator and clinician to work with each family
Assesses the safety of all clinicians and families in treatment upon intake and during treatment by providing proactive and preventive plans, as needed
Communicates with the insurance companies to request for authorizations, and rectifies discrepancies in billing/problem solving
Maintains 24 hour on call status for crisis situations for assigned Clinical Case Coordinators and assists in vacation coverage for clinical team. Rotates administrative beeper coverage with Program Director and Program Manager
Conducts weekly supervision of Clinical Case Coordinators and provides supervision to the clinical team during clinical review meetings. Reviews treatment goals and assists in development of therapeutic strategies, addresses clinical challenges between clinicians, assures family progress and movement towards termination
Assists in identifying resources for families, and assists in clinical problem solving including medication and provider collaboration issues
Conducts on-going consumer and referral satisfaction by ensuring clinicians/coordinators are working with collateral contacts and are regularly providing quality service to the families served, through phone calls, direct home visits, and attendance at collateral meetings
Assures Clinician I/interns receive supervision at least once per week by Coordinators. Supervises one intern from a graduate/undergraduate program
Seeks opportunities for development and implementation of creative marketing and networking while out in the community
Ensures utilization management of documentation to maintain program performance specifications and standards, in compliance with state, federal and organizational policies and procedures. This includes utilization of chart reviews, review of progress notes, appropriate use of units to match service definitions, and when needed, cross matches mileage, contact verification sheets, and productivity
Works collaboratively with Director, CSP/TM Manager, and administrative support staff, to ensure program is operating effectively and efficiently by ensuring assigned clinical team is held accountable for following their job descriptions, including maintaining productivity through performance evaluations and progressive disciplinary action. Participates in the hiring process
Identifies and participates in the development of a specific role that will enhance and bring the program to the next level in its operations. Collaborates with program administrators in special initiative projects
Develops team building by recognizing positive performance of assigned clinical team; encourages professional attitudes and presentation of self; conducts check-ins of self care, and develops team building exercises
Ensures training compliance of program requirements. Examines training needs of supervisees, and plans for in-service trainings. Cross trains for other program team members in the program
Maintains a small caseload for clinical productivity hours per week, no less than 25% or 10 hours
Demonstrates awareness and sensitivity to cultural differences of clients and fellow co-workers. Incorporates learning from cultural competency trainings in meeting the needs of the program
Requires a MA License or must be license-eligible (LICSW, LCSW, LMHC, LMFT). Master’s degree in human service field; or highest licensed eligible
Minimum five (5) years working with children and families. Experience with collaborative wrap-around services required.Minimum two (2) years supervisory experience required. Must have a strong knowledge of family system therapy; sensory integration; educational advocacy; and evidence based treatment strategies
Marketing skills preferred. Bilingual skills preferred

Clinical Field Supervisor Resume Examples & Samples

Responsible for Referral Intake and Management to ensure that clients receive assessment visits and that these visits are scheduled and performed timely per Branch policy
Leads weekly Case Conference and addresses recert/discharge decisions based on Case Conference findings. Reviews and approves Case Conference Coordination notes submitted by case managers and attaches to Episode Detail Report. Enters Case Conference coordination notes within 48 hours of the Case Conference meeting. Contacts physicians to obtain orders for continued service provision or add-on services
Reviews orders as they appear on the action screen. Approves or declines as appropriate. Follows up with Licensed Professional as necessary when editing an order
Enters and approves all orders for tracking purposes and routes to Medical Records to be sent for physician signature. Ensures any corrections are made by the Licensed Professional who wrote the order prior to approving the order. Updates the client’s medication profile and schedule as applicable; via the order. Ensures all orders that address frequency have appropriate calendar modification completed
Ensures that there are existing orders for requested medical supplies
Follows up on orders from the Order Tracking Report when the MRS is unable to retrieve the unsigned order
Enters detailed Non-Admit information into HCHB in Coordination Notes if no visit was made. Ensures the Branch Director approved the non-admission
Reviews and processes vital sign alert reports. Documents action, any follow-up and physician notification
Reviews and processes all wound score deviations documenting any action and/or follow-up
May be required to perform patient visits
May be required to participate in on-call rotation
Reviews and follows up on entitlement verification issues. Documents action in Coordination notes
Reviews On-Call coordination notes reports every Monday
Follows up on identified deficiencies related to the billing claims audit within 24 hours following receipt of the Billing Claims Held Reports
Runs the notification of medication interactions report and submit weekly to physicians
Acts as a backup for the Patient Services Coordinator in rescheduling missed and declined visits and processing reassigned and reschedule requests to ensure timely completion of these tasks
Functions as staff nurse PRN
Adheres to and participates in the Branch’s mandatory HIPAA / Privacy Program and Employee Compliance Program
Reads and adheres to Branch policies and procedures and follows Employee Handbook guidelines
Responsible for onboarding of new employees ensuring their competencies are checked off
Must be a graduate of an accredited school of nursing
Must be licensed as a Registered Nurse in the state of practice. Bachelor’s Degree preferred
Home care management experience required
Must have a minimum of two years nursing experience within the previous 36 months
Knowledge of the Medicare guidelines governing home health and hospice agencies preferred
Must have at least one year of supervisory experience

Clinical Unit Supervisor Resume Examples & Samples

Bachelor’s degree or two years college training desired
1-3 years of experience preferred
Previous management experience (Minimum 1 year)
Conversant knowledge and experience working with Microsoft Office & spreadsheets
Possesses ability and confidence in collaborating with Management and Director of Operations
Is required to rotate on-call and provide weekend coverage

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