Student Services Coordinator Resume Samples

4.8 (96 votes) for Student Services Coordinator Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the student services coordinator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
TH
T Hodkiewicz
Thaddeus
Hodkiewicz
512 Eula Key
Phoenix
AZ
+1 (555) 784 1101
512 Eula Key
Phoenix
AZ
Phone
p +1 (555) 784 1101
Experience Experience
Dallas, TX
Student Services Coordinator
Dallas, TX
Reichel and Sons
Dallas, TX
Student Services Coordinator
  • Manage students to develop positive behaviors and character by providing in-classroom support and development
  • Provides leadership, guidance and supervision to student workers, volunteers and/or graduate assistants
  • Trains and provides assistance to the staff in computer technology hardware/software and application
  • Assist with student services program development; and
  • Act as a direct contact to provide general assistance to visitors, students and faculty
  • Prepares or assists in preparation of special and periodic reports and designs, prepares and edits recruitment publications of the unit
  • Represents the unit at on- and off-campus meetings and conferences with general authority to make commitments on administrative policies and procedures
Phoenix, AZ
Activites / Student Services Coordinator
Phoenix, AZ
Heller, Carter and Osinski
Phoenix, AZ
Activites / Student Services Coordinator
  • Cash management: book deposits, payments, etc
  • Manage activities account; incl. money collection
  • Maintain stock of bus schedules, maps, travel information, etc. to provide to students
  • Deliver outstanding hands-on student service
  • Housing options recruitment and procurement and student placement
  • Planning and/or execution of daily, weekly, monthly activities; creating monthly activities calendar
  • Other duties as assigned
present
Philadelphia, PA
Student Services Coordinator Associate
Philadelphia, PA
Luettgen and Sons
present
Philadelphia, PA
Student Services Coordinator Associate
present
  • Provides feedback and input regarding improvement of delivery of student support services
  • Plans, organizes, and executes all advising related Polytechnic campus events related to recruitment and retention
  • Performs other duties and responsibilities as assigned
  • In collaboration with the advising manager and SBHSE faculty, maintains BME course offerings and classroom scheduling. Work closely with program chairs on all aspects of the schedule (timing, course capacity, faculty requests, room accommodations, etc)
  • Supervises student workers including hiring, training, scheduling, and performance management. Identifies project opportunities and coaches the student workers towards a solution
  • Attends and participates in staff meetings, professional development seminars, and various college and university committees. Represents program at various community and student functions
  • Uses student service systems to accomplish daily tasks: MS Office Suite (Word, Excel, PowerPoint, Outlook), Custom Service Management Systems (PeopleSoft, Salesforce, DARS, Dashboards), and current internet browsers and software
Education Education
Bachelor’s Degree in Field Appropriate
Bachelor’s Degree in Field Appropriate
University of Delaware
Bachelor’s Degree in Field Appropriate
Skills Skills
  • Goal-driven, accountable, and reliable; Strong attention to detail and follow through
  • Strong computer skills with the ability to learn a new database system quickly
  • Ability to remain highly organized, with meticulous attention to detail, in a fast-paced environment
  • Strong client service and interpersonal skills, along with the ability to relate to a diverse group of students, faculty, and staff
  • Strong critical thinking skills and ability to work independently
  • Strong organizational and prioritization skills, along with the ability to focus on completion of tasks
  • Excellent verbal and written communication skills along with the ability to effectively interact with a diverse group of individuals
  • Demonstrated ability to perform basic computer tasks with MS Word, Access and Google Docs
  • Demonstrated ability to exercise professionalism in all interactions with others, particularly in difficult situations
  • Articulate, professional demeanor with strong self-confidence and initiative
Create a Resume in Minutes

15 Student Services Coordinator resume templates

1

Student Services Coordinator Resume Examples & Samples

  • Plans and executes the Activities Program aimed at familiarizing USC International Students with the American Culture and American Higher Education system
  • Provides information as to availability of accommodation and/or activities
  • Works closely with the Admissions, Recruitment and Marketing Teams
  • Ensures that occupancy rates at the USC International Academy managed students housing are close to 100%
  • Promotes housing and activities to students
  • Resolves complaints and replies to enquiries within given deadlines
  • Sends housing confirmations to students and /or student representatives
  • Arranges airport transfers
  • Liaises with vendors
  • Provides leadership, guidance and supervision to student workers, volunteers and/or graduate assistants
  • Maintains accurate housing records
  • Gathers data and prepares status reports on program activities and results
  • Completes required administrative paperwork
  • Participates in the development and implementation of program policies and procedures
2

Chinese Student Services Coordinator Resume Examples & Samples

  • Evidence of a Master's degree in English, TESOL, higher education,international education or social science
  • Experience in academic advising and/or peer mentoring to international students
  • Experience in program budgeting, development, coordination, and evaluation
  • Evidence of competence in cross-cultural communication
  • Demonstrated knowledge of trends related to campus internationalization and international student recruitment
  • Experience in analysis of quantitative and qualitative data; Experience in drawing conclusions from student data sets
3

Student Services Coordinator Resume Examples & Samples

  • Advise undergraduate students on academic issues toward degree completion
  • Provide administrative support for SIS student services activities, such as academic advising, recruitment, and orientation
  • Assist with student services program development; and
  • Contribute to campus and community outreach
  • Experience with student services/student affairs, especially in working directly with students to provide information, answer questions, provide guidance, and advise formally and informally
  • Demonstrated skills in program and activity coordination in an academic setting
  • Possess strong attention to detail and strong information technology skills
  • Experience in higher education student services (particularly academic advising)
  • Experience working directly with college students in education and development programs; and
  • Experience coordinating activities and assessment in an academic setting
  • National Academic Advising Association (NACADA) membership and experience is preferred
4

Student Services Coordinator Resume Examples & Samples

  • Ability to establish and maintain cooperative working relationships with students, staff and faculty
  • Excellent organizational, record-keeping, interpersonal, and written and oral communication skills
  • Ability to communicate effectively with diverse student, faculty, and staff population
  • Ability to work under pressure with constant interruptions
  • Computer and technology skills including, but not limited to, Microsoft Office applications, Adobe Acrobat, and Internet search and research skills
  • Thorough knowledge of University policies and procedures
  • Knowledge of PeopleSoft system
5

Activites / Student Services Coordinator Resume Examples & Samples

  • High energy level and ability to thrive in a fast-paced environment
  • Experience with database systems
  • One or more foreign language ability
6

Student Services Coordinator Associate Resume Examples & Samples

  • Provides administration and coordination of activities and services for the students in SBHSE in conjunction with the Academic Success Specialist, Senior
  • As the main point of contact in the advising office, responds to inquiries (current and prospective students, parents, faculty, staff, vendors) in a timely manner using effective interpersonal communication, critical thinking, and problem solving skills as appropriate to address questions and concerns
  • Coordinates and administers student services such as: course registration, petition and program documentation, providing general technical assistance, conducting student outreach initiatives, hosting information sessions, workshops, receptions, summer programs, and new student orientation program
  • Plans, organizes, and executes all SBHSE events. Aspects of event planning include budgetary considerations, travel arrangements, coordinating with faculty, itinerary creation, individual schedule considerations, and various other logistical components
  • Pays all program/event related bills, manages p-card reconciliation, enters and tracks all expenses in spreadsheet, processes product orders for advising office
  • In collaboration with the advising manager and SBHSE faculty, maintains BME course offerings and classroom scheduling. Work closely with program chairs on all aspects of the schedule (timing, course capacity, faculty requests, room accommodations, etc)
  • Supervises student workers including hiring, training, scheduling, and performance management. Identifies project opportunities and coaches the student workers towards a solution
  • Attends and participates in staff meetings, professional development seminars, and various college and university committees. Represents program at various community and student functions
  • Uses student service systems to accomplish daily tasks: MS Office Suite (Word, Excel, PowerPoint, Outlook), Custom Service Management Systems (PeopleSoft, Salesforce, DARS, Dashboards), and current internet browsers and software
  • Maintains student records on computer-based databases; create reports for administration
  • Refers students to appropriate offices/departments at ASU when necessary
  • Works collaboratively with other academic units and service providers throughout the university and community to facilitate comprehensive student support
  • Assists with development and maintenance of collateral items such as catalog, handbook, web page content, newsletters, outreach materials and other projects as assigned
  • Provides feedback and input regarding improvement of delivery of student support services
  • Performs other duties and responsibilities as assigned
  • Demonstrated knowledge of ASU academic structure and organization, academic programs, colleges, and University-wide departments
  • Experience working in a high-volume, fast-paced, student services environment
  • Experience in establishing and maintaining effective working relationships with peers, faculty, students, and administration
  • Experience in using problem-solving skills
  • Experience delivering presentations to small and large groups
  • Experience with Student Services databases and Customer Service Management platforms (PeopleSoft, Salesforce, DARS, Dashboards, My Reports)
  • Experience with class scheduling and instructor class funding at ASU
  • Experience in planning, organizing, and executing special events
  • Experience with maintaining a detailed departmental budget
7

International Student Services Coordinator Resume Examples & Samples

  • Bachelor's degree required, Master's degree preferred
  • Minimum 5-8 years of relevant experience
  • Strong analytical, problem solving, and organizational skills
8

Student Services Coordinator Resume Examples & Samples

  • Advise new and current students on KIC courses and products; collect lead information and participate in conversion efforts
  • Deliver outstanding hands-on student service
  • Serve as Designated School Official (DSO); responsible for updating SEVIS and advising students on all matters related to their immigration status while studying at KIC
  • Assist in keeping the school compliant with state, national, and organizational standards
  • Assist with administration of accommodation services
  • Schedule and oversee the airport greeter service
  • Manage the activities program to ensure there is a robust activity calendar and good participation level; manage budget and ensure good revenue generation from activities
  • Assist with payment processing and database maintenance
  • Cash handling and reporting
  • Ensure immediate and timely response to emergency issues, including after-hours calls
  • Liaise with national operations team and Customer Service offices world-wide to ensure alignment with national standards
  • Bachelors Degree or equivalent
  • US Citizen or Landed Permanent Resident (mandatory for DSO)
  • 1-2+ years in a business or operational setting
  • Ability to work evenings and weekends
  • A commitment to providing excellent service
  • Attention to detail
  • Excellent interpersonal and communication skills
  • Strong problem solving and creative thinking skills
  • Tact, patience and diplomacy, particularly with non-native English speaking
  • High energy level and ability to thrive in a fast paced environment
  • Ability to deliver on detail-oriented processes
  • Prior experience with international students and/or advising and database systems strongly preferred
  • One or more foreign languages a plus
9

Student Services Coordinator Resume Examples & Samples

  • Strong people skills and ability to assess and resolve student and instructor needs
  • Demonstrated ability to prioritize and execute multiple projects at once, work independently with minimal supervision, and work collaboratively with professional colleagues
  • Ability to remain highly organized, with meticulous attention to detail, in a fast-paced environment
  • Ability to identify procedural problems and to recommend solutions to such problems
  • Understanding of, and sensitivity to, a diverse population of Stanford students, staff, faculty and other constituents
  • Demonstrated ability to exercise professionalism in all interactions with others, particularly in difficult situations
  • Strong written and oral communication skills; accuracy in typing, proofreading, and phone skills
  • Strong computer skills with the ability to learn a new database system quickly
  • Proficiency with Word, Excel, and Google Documents
10

Student Services Coordinator, Weekends Resume Examples & Samples

  • Strong communication and customer service skills, along with the ability to work in a fast-paced, dynamic environment full of daily surprises
  • Excellent organization and multi-tasking skills, plus impeccable attention to detail
  • Flexibility to quickly adapt to shifting priorities on a regular basis
  • Positive, energetic, and professional with excellent interpersonal skills
  • Driven and confident enough to take initiative and solve problems independently
  • Knowledge of NYC and surrounding areas
  • Proficient Computer Skills including Microsoft Office, Internet, Social Media
11

Student Services Coordinator Resume Examples & Samples

  • Welcoming students to the EF school and ensuring a high level of customer service and student satisfaction
  • Managing the Student Welcome Desk
  • Answering student queries and helping with student welfare issues
  • Providing information regarding activities and excursions
  • Leading weekend excursions and activities
  • Supporting leaders through leader observations and feedback
  • Administration support using the EF system Elektra
  • Dealing with problems and emergency situations should they arise
  • Experience in a customer-facing environment, and ideally working with young people
  • Capable of using your own initiative
  • Have the right to live and work in the country of employment
  • Complete fluency in English
  • Attend a Senior Staff Training weekend prior to your contract commencing
12

Student Services Coordinator Associate Resume Examples & Samples

  • Build and maintain the schedule of classes for the AEE, CHE, MAE, MEE, MSE, and SEC prefixes
  • Manage SEMTE room reservations requests; schedule rooms for SEMTE faculty, staff, students, teaching assistance and other constituencies as needed
  • Serve as textbook coordinator; order textbooks for SEMTE classes and desk copies for faculty; maintain library of textbooks
  • Serve as a roster contact; monitor independent study paperwork and grade entry; process overrides
  • Complete Instructor Class Funding reports
  • Run MyReports queries and other reports as needed
  • Provide additional front desk support in the graduate advising office; serve as primary back-up as needed
  • Works closely with undergraduate and graduate program chairs for enrollment planning and textbook requests
  • Communicates with university partners including University Classroom Scheduling, Registrar’s Office, and the Engineering Dean’s Office to resolve or assist with the resolution of classroom, enrollment, and system issues
  • Provide general administrative support to the Academic Success Coordinator, Graduate Advising
  • Experience working in an academic advising setting in higher education
  • Demonstrated knowledge with ASU academic structure and organization, academic programs, colleges and academic departments University-wide
  • Experience with Student Services systems and databases as well as Customer Service Management platforms (PeopleSoft, Salesforce, Dashboards, AdAstra)
  • Experience in using Microsoft Office applications (Word, Excel, Outlook),
  • Experience in performing various administrative tasks such as: Faculty Workload (ICF) reporting; university textbook ordering; program course schedule building and maintenance; and/or tasks that offer transferable skills in those areas
  • Experience working in a high volume fast-paced customer service environment
13

Student Services Coordinator Resume Examples & Samples

  • Managing enrolment and student records
  • Visa support
  • Responsible for reaching out to students to collect payments & invoicing
  • Emergency support
  • Student support before and after the trip
  • In charge of the retention and support of the students who enroll in EF programs abroad
  • Constant support and contact with EF schools worldwide
  • To coordinate pre departure information meetings and documentation
  • Being on top of capacity and logistics for a successful program abroad
14

Intermediate Student Services Coordinator Resume Examples & Samples

  • 50% Admissions
  • Bachelor’s degree and two to five years experience in student services
  • Master’s degree and five or more years of student services experience in higher education
15

Student Services Coordinator Resume Examples & Samples

  • Excellent written and oral communication skills
  • Ability to demonstrated flexibility
  • Demonstrated ability to troubleshoot effectively and manage multiple priorities
  • Demonstrated skill to perform basic computer tasks with MS Word, Excel, Access and Google Docs (Knowledge of Temple systems such as Banner, Cognos and Kronos also preferred)
16

Student Services Coordinator Resume Examples & Samples

  • Demonstrated computer skills, and proficiency with Microsoft Office programs, such as MS Word and MS Excel
  • Strong client service and interpersonal skills, along with the ability to relate to a diverse group of students, faculty, and staff
  • Exceptional verbal and written communication skills
  • Strong critical thinking skills and ability to work independently
  • Strong organizational and prioritization skills, along with the ability to focus on completion of tasks
  • Must be able to handle a high volume of calls and frequent work-flow interruptions
  • Demonstrated ability to maintain and update electronic student records
17

Student Services Coordinator Resume Examples & Samples

  • US Citizen or Permanent Resident
  • Free for standard working hours through the week (occasionally on weekends)
  • Prior experience with international students and/or advising
18

Student Services Coordinator Resume Examples & Samples

  • Please note, although the successful candidate will work doing the below at times, the main component of the job is administrative and clerical within the Academic Department. Updating the school data base, student files, online systems, compiling data via Excel, scheduling and creating reports is 80% of the job
  • Experience and strong skills with clerical work
  • Ability to work the odd evening and weekend
19

Visiting Student Services Coordinator Resume Examples & Samples

  • Develop and implement recruitment efforts for students as well as new partnerships to participate in the NetMath Partner High School program
  • Collaborate with the Senior Instructional and Advising Specialist to manage social media engagement for NetMath
  • Respond to student concerns and promptly resolve student problems and complaints. Assist students with strategies for success as online learners. Direct instructional or technical problems to appropriate NetMath personnel
  • Create and update an overall strategic plan that improves general retention and course completion rates that can be implemented program wide
  • Coordinate with CITL, Tech Services, USFSCO and other university units to assist students with access to University accounts, billing issues, financial aid, and other student services
  • Collaborate with instructional, IT and administration personnel to ensure coordinated efforts between large/group scale and individual interventions for retention
  • Advocate for the needs of students in during program development discussions and planning sessions
  • Collaborate with the Assistant E-Learning Specialist on the development and maintenance of course instructional and support materials by providing quality assurance checks of materials
  • Excellent time and project management
  • Team player with diligent work ethic
  • Bachelor’s Degree in a STEM field, communications-related field, or closely related
  • Customer service or student advising experience
  • Experience managing social media accounts
  • Good problem solving and creative thinking skills
20

Graduate Student Services Coordinator Resume Examples & Samples

  • Bachelor’s degree in related field or equivalent training and/or work experience
  • Administrative and/or student support experience
  • Proficiency with software such as Microsoft Office Excel, Access and Word
  • Ability to maintain confidentiality, prioritize multiple tasks, meet deadlines and work collaboratively with others
  • Must be highly organized, possess strong interpersonal and communication skills and the ability to work well in a team and interact professionally with students, staff and faculty
  • Experience such as maintaining budget records, report reconciliation and auditing
  • Experience working with financial management tools such as Banner Finance
  • Knowledge of student support services within higher education
  • Experience with providing training workshops
  • Experience with web content management
21

Student Services Coordinator Resume Examples & Samples

  • Excellent verbal and written communication skills along with the ability to effectively interact with a diverse group of individuals
  • Ability to demonstrate flexibility
  • Demonstrated ability to troubleshoot effectively and to manage multiple priorities
  • Ability to assist and/or manage events of various sizes
  • Demonstrated ability to perform basic computer tasks with MS Word, Access and Google Docs
  • Ability to make presentations to various size groups, if necessary
  • Ability to work nights and/or weekends, if necessary
22

Student Services Coordinator Resume Examples & Samples

  • Bachelor’s degree in business administration, educational administration or related field from an accredited institution
  • Experience developing and implementing work processes and internal policies and procedures
  • At least one year of professional level experience in office administration/coordination, with responsibilities in areas such as student services and event management
  • Master’s degree from an accredited institution
  • Experience providing student services in an academic setting
  • Experience with CU-SIS, DARS, SAN or similar student information systems
23

Student Services Coordinator Resume Examples & Samples

  • Provide daily non- academic support via email, phone, and in person to the student body
  • Build relationships with external organizations to bring relevant services, education and programming to Hult students
  • Update campus communication platforms as needed
  • Oversee social media platforms including Facebook, Instagram, and Twitter
  • Communicate immunization requirements to students
  • Assist in planning and executing global rotation events and activities in Boston and NY campuses
  • Support members of the Student Services team and campus teams with projects and events (graduation, campus premiers, cultural and social events, career services events, and academic events) planning student activities and periodic events including, cultural and social events
  • Support student clubs and organizations
  • In addition to these responsibilities, this role will provide support to the campus teams as needed and any other duties as assigned
  • Bachelor’s degree with 2-3 years’ experience in a student or customer facing role
  • Experienced working with an international student population
  • Flexible work hours, some evening and weekend work required
  • Experience living and or working abroad strongly desired
24

Student Services Coordinator Associate Resume Examples & Samples

  • Coordinates and administers student services to enrolled students, such as course registration, graduation processing, petitioning, program documentation, computer accounts, information sessions, receptions, and annual student orientation program
  • Plans, organizes, and executes all advising related Polytechnic campus events related to recruitment and retention
  • Attends and participates in staff meetings, professional development seminars, and as member of various college and university committees. Represents program at various community and student functions
  • Facilitates implementation of curriculum goals and objectives as established by faculty through management of the course schedule, data entry of instructor class funding, and ordering of course materials
  • Responds email, phone, and salesforce inquiries (prospective student, current students, faculty, alumni, etc.) in a timely manner using effective interpersonal communication, critical thinking and problem solving skills and methods as appropriate to address questions and/or concerns
  • Works collaboratively and collegially with other academic units and service providers throughout the university and community to facilitate comprehensive student support
  • Maintains P-Card for Poly
  • Responsible for faculty/staff admin support including, but not limited to office supply orders, conference room reservations, food orders, text book orders, etc
  • Coordinates student worker coverage at front
  • Experience in offering a high level of customer service delivered in a student services environment
  • Demonstrated knowledge of higher education, university policies and procedures, and curricular support
  • Experience in organizing, collecting, analyzing and reporting a variety of data in written, verbal and electronic formats; (DARS, Dashboard, PeopleSoft, Data Warehouse, My Reports, Salesforce)
  • Experience working with internet-based Microsoft Office applications (i.e., Word, Excel, Access, Outlook, PowerPoint)
  • Experience planning, organizing, and executing events
  • Experience with budgeting and managing spending
  • Classroom scheduling experience
25

IU Online Student Services Coordinator Resume Examples & Samples

  • Provide career services to students in an online environment. Provide leadership and training for staff within the DCO and the Office of Career Development on matters related to career advising, career development, and career trends
  • Collaborate with director, assistant director and student success coaches in the planning, implementation and evaluation of all Orientation Programs and career services including online orientation and career modules, resources and programming. Resources include but will not necessarily be limited to (online workshops, presentations, events)
  • Provide individual career advising that will include major/career exploration, career development information, decision-making strategies, formal career assessment interpretations, resume reviews, job search strategies, and interviewing techniques
  • Plan follow-up activities to help students select a career path and begin or continue their personal development plans for education and future employment goals. Prepare and maintain student records. Work with success coaches to provide support to at-risk students. Facilitate student use of the various support services and resources
  • Serve as liaison to career services and orientation representatives and program directors across all Indiana University campuses with enrolled IU Online students to coordinate seamless support of IU Online students. Develop career knowledge base, share information, facilitate students’ use of resources and participate in appropriate campus-wide events and programs, and partner across Indiana University campuses to develop resources as needed
  • Utilize various technology tools with detailed understanding of website operations and software navigation, and social media for the purpose of providing career development and orientation support via these tools and promoting the use of offered career development and orientation support
26

Student Services Coordinator Resume Examples & Samples

  • Four plus years of teaching, counseling, and/or behavior specialist experience desired
  • Strong record of ensuring students achieve academic success, primarily with minority and low-income students
  • Experience analyzing student data and using data to inform instruction and drive results
  • Articulate, professional demeanor with strong self-confidence and initiative
  • Self-starter: comfortable in an entrepreneurial, start‐up environment
  • Demonstrated passion for the mission, vision and values of KIPP Delta Public Schools; comfort and willingness to actively participate in the school and neighborhood community
27

Student Services Coordinator Resume Examples & Samples

  • A minimum of two years experience is preferred in coordinating educational programs at the graduate or undergraduate level and program administration
  • Knowledge of public policy professional careers and training is preferred; knowledge of local, federal, and international work opportunities is preferred
  • Strong organizational and management skills required
  • Ability to communicate effectively and sensitively with students, faculty, staff and alumni is required
  • Computer knowledge in word processing and database management is required
  • Demonstrated administrative, supervisor, and program management skills is preferred
  • Excellent written and oral communication skills is required
  • Aptitude for interpreting rules and regulations with high attention to detail and problem solving skills is preferred
  • Capability to train, lead, motivate, and supervise personnel with a variety of program support responsibilities is preferred
  • Independent decision making ability and the ability to analyze situations and exercise good judgement in making a wide variety of decisions is preferred
  • Ability to establish and maintain effective, professional, and team-oriented working relationships with faculty, staff, students, and other campus units is preferred
28

Student Services Coordinator Resume Examples & Samples

  • A two year associates degree or equivalent and two years of customer service experience are required
  • Candidate must be proficient in keyboarding and have Windows Office Suite experience, including word and excel
  • PeopleSoft Student Records experience a definite plus
  • Must be detail oriented, attentive and able to multi task
  • Must possess the ability to stay calm under pressure
  • Customer service experience is required
  • Financial collections experience a plus
  • The successful candidate must be able to empathize with people and situations while maintaining a level of professionalism and control of the situation
  • Provide exemplary customer service to Syracuse University part time undergraduates, online graduate students, non-matriculated and non-credit students in fall and spring; and all Syracuse University students in summer sessions to make the overall University experience pleasant and rewarding. Advise students and other University departments on campus of specific University policies and procedures related to University College registration and payment to assist students in making informed decisions and avoid future issues
  • Direct new and current students through the University College Online Registration process via MySlice and assist in areas where students experience limitations and stoppages. Troubleshoot and solve registration issues that result in student ineligibility to register due to course restrictions and financial holds . Assess retroactive registration requests for legitimacy, accuracy and completeness. Coordinate communications necessary to assist the student to a successful registration. Process registrations and payment arrangements for special populations
  • Monitor and maintain all UC student financial records. Act as liaison for students with other SU departments and outside agencies to resolve billing concerns. Initiate payment arrangements, determine tuition charges, monitor accounts and process payments. Determine student eligibility for refunds. Assist students in determining best payment options available to them and update student financial record to reflect selected option
  • Reconcile student accounts and monitor for timely payments throughout the semester. Contact students who are late on accounts and counsel on positive payment schedules including authorizing special payment arrangements. Manage the financial holds associated with the student’s ability to register and receive transcripts and diploma. Analyze past due accounts and exhaust methods available to receive payment. Determine accounts as noncollectable and transfer to Student Debt Management Office for further collection
  • Create new UC non-matriculated students and manage the biographic and academic records of all current UC and online students. Determine legitimacy of student and college records, coordinate necessary changes to academic record with other departments across campus. Update biographic, academic and financial information that falls under University College jurisdiction
  • Act as initial point of contact for potential students and parents as well as many agencies and organizations from outside the University community. Quote Syracuse University rules and regulations as they relate to University College student populations and programs, as well as all Syracuse University summer programs. Serve on various University committees as appointed. Complete special projects as assigned
29

Student Services Coordinator Resume Examples & Samples

  • PROGRAMMING & STUDENT SUPPORT: Coordinate co-curricular activities for Special Programs summer sessions. Plan Special Academic Program orientation and support students' integration into university life. Provide support to Special Programs and Special Academic Programs students throughout their programs. Serve as initial point of contact for student questions via phone, email, and in person, and assist with crisis intervention services when necessary. Meet regularly with Special Academic Program students during fall and spring semesters and monitor progress in program. Help students identify ways to meet personal program goals
  • PEER MENTOR PROGRAM: Recruit, hire and train a team of Peer Mentors who are FSU students hired to serve as cultural liaisons and to provide support to Special Programs and SAP students throughout their programs. Develop the Peer Mentor schedules to cover room set up, airport pick up and orientation as well as the planning and implementation of a variety of cultural and social activities. Supervise Peer Mentors and hold regular meetings and training sessions to ensure the Peer Mentor Program enhances the student experience. Ensure that Peer Mentors' hours and expenses fall within budgeted parameters
  • LOGISTICS AND ADMINISTRATIVE SUPPORT: Arrange for on campus housing, meal plans, FSU cards, & e-mail accounts for students. Coordinate purchasing, meals and transportation needs including charters, buses & CGE vans. Manage petty cash fund, travel & purchasing cards. Supervise part time student assistants to help with administrative support for summer session. Coordinate the FSU admission and enrollment process. Maintain databases of admitted & enrolled students. Coordinate logistics for monthly visits to Orlando, assist with class sessions and discussion boards and assist with student meetings and activities as needed. Provide students/partner institutions with student transcripts, links to tax assistance software, & ongoing support after students have returned home
  • PUBLICATIONS/MARKETING: Assist with program marketing by updating materials, websites and responding to student inquiries about SAP. Ensure photos are taken and properly archived throughout both programs for use in recruitment materials and websites. Maintain database of photos by program dates
  • OTHER: Attend all major CGE and Division of Student Affairs (DSA) events, serve on CGE or DSA committees, assist with special projects and perform other duties as needed
30

International Student Services Coordinator Resume Examples & Samples

  • Ability to keep current on all immigration laws, regulations, and policy matters
  • Strong skills with attention to details
  • Strong organizational, time management and project planning skills
  • Excellent communication skills, both verbal and written; strong interpersonal & intercultural skills
  • Ability to foster teamwork and collegiality in small office environment and with internal and external constituents
  • Proficiency with standard computer software (ex. Microsoft Office suite, Google Apps)
  • Ability to quickly develop competency in ISS software programs and workflow management procedures
  • Ability to exercise independent judgment and use discretion, independence and maturity in decision-making. The ability to “think on your feet”, problem solve, and adapt to a variety of situations as they arise
  • Bachelor’s degree (or equivalent) plus 2 years of relevant professional experience
  • U.S. Citizen or Permanent Resident (required to be authorized on government systems)
  • Master’s degree (or equivalent)
  • Three years of prior experience working in an international student office; or at least three years of progressive responsibility involving student programming or advising at an administrative level
  • Experience studying, living, or working abroad
  • Previous experience as a Designated School Official (DSO)
  • Demonstrated knowledge of statutory and regulatory issues related to F and J visas for university study
  • Knowledge and experience in cultural competencies, including comfort with those for whom English is a second language, student privacy (FERPA regulations), educational rights and responsibilities, and commitment to excellent customer service and successful interpersonal interactions. In-depth knowledge of and applied experience with immigration regulations is mandatory. Direct experience with international students
31

Graduate Student Services Coordinator Resume Examples & Samples

  • Support Student Services events and programs, including the planning and implementation of commencement, orientations, Graduate Education Week, and professional development workshops
  • Manage Graduate Honor System files and correspondence
  • Work closely with the Director of Finance and Administration to maintain fellowship, assistantship and tuition award records, interpret and apply university policies, audit and enforce eligibility requirements, assist with the administration of Graduate School-controlled assistantship appointments, and reconcile various financial commitments
  • Provide individual and group training to departmental staff
  • Create and maintain Graduate School web content for the student services area
  • Administrative or student support experience
  • Strong problem-solving and troubleshooting skills
  • Demonstrated professional writing skills such as business correspondence, promotional materials, and web content
  • Proficiency with software such as Microsoft Office Excel, Word and Outlook
  • Student counseling or advising experience
  • Experience with monitoring and/or maintaining financial records and working with financial management tools
32

Student Services Coordinator Resume Examples & Samples

  • Act as a direct contact to provide general assistance to visitors, students and faculty
  • Assist customers with purchases or payments for tuition, fees, or books
  • May also post or reconcile monies in line with standard operating procedures
  • Coordinate or assist students with the use of computers or resource centers
  • Generate files and student records, maintaining and tracking related information and documents
  • Coordinate the distribution or pickup of student and faculty materials
  • Provide clerical and administrative support to the department through various activities such as filing, typing, copying and collating materials to ensure that department operations run smoothlySupports the admission process by generating files and records,collecting payments, maintaining and tracking related information and documents, and processing completed files for submission to the appropriate department
33

Student Services Coordinator Resume Examples & Samples

  • Experience with programs serving the target populations
  • Conflict and crisis management experience
  • Demonstrated ability to work effectively and positively in a highly collaborative environment
  • Well-developed written, verbal, organizational, time management, and interpersonal skills
  • Demonstrated and extensive problem-solving and decision-making skills
34

Student Services Coordinator Resume Examples & Samples

  • Represents the unit at on- and off-campus meetings and conferences with general authority to make commitments on administrative policies and procedures
  • Prepares or assists in preparation of special and periodic reports and designs, prepares and edits recruitment publications of the unit
  • Prepares long range plans, budget projections and plans including staffing to maintain high-quality services and program growth
  • Collects and interprets data to assist departments on behalf of students
  • Coordinates and delivers presentations and programs in order to conduct workshops
  • Trains and provides assistance to the staff in computer technology hardware/software and application
  • Conducts survey research on behalf of the division and coordinates and supports staff research
  • Conducts special projects designated by the Vice President
  • Participate in local and national organizations in order to keep current with educational issues
  • Hires, trains, and evaluates support staff
  • May require valid vehicle operator's license where needed to perform duties of the position
  • Other skills and/or physical abilities required to perform duties of the position
35

MBA Student Services Coordinator Resume Examples & Samples

  • Excellent, professional communication skills both written and interpersonal
  • Ability to work independently, multi-task, and prioritize responsibilities
  • Ability to work as a member of a collaborative team
  • Ability to deal with interruptions and work in a fast pace environment
  • Knowledge of Chinese language and culture
  • Knowledge and skill in the use of computer and Microsoft Office, including Excel, Power Point, Outlook, Access,
  • Knowledge and skill in the use social media sites
  • Knowledge and skill in the use of SCT Banner and Blackboard
  • Knowledge of and commitment to the Christian faith and Concordia University mission
  • Must be available to work Monday through Friday until 6pm, with occasional evening hours beyond 6pm
  • Periodic travel outside of the country
36

Student Services Coordinator Resume Examples & Samples

  • Evidence of a Bachelor’s degree or higher in a related field
  • Experience in online related student services (3 years)
  • Experience in formulating and implementing creative strategies that improve student retention
  • Proven track record in a fast-paced environment that requires superior multi-tasking and organizational skills
  • Experience meeting facilitator and training presenter
  • Experience in assessing quality assurance levels related to overall student service
37

Student Services Coordinator Resume Examples & Samples

  • Foster a school community that supports the school’s mission and promotes respect and appreciation for all students, staff, and families
  • Manage students to develop positive behaviors and character by providing in-classroom support and development
  • Respond to student discipline incidents, working with students, staff, and families
  • Build effective relationships among students and teachers to improve the school community
  • Execute the school-wide positive incentive systems
  • Support implementation of individualized development programs for struggling students as necessary, aligned with the discipline vision, to ensure student success in meeting school expectations
  • Collaborate with Response to Intervention (RtI) team on behavioral data tracking to provide tiered support for identified students
  • Execute additional duties as needed as a member of the school team (arrival and dismissal support, lunch support, covering classes, etc.)
  • Arrive at school by 7:30 a.m. and participate in after school professional development one day/week until 4:30 p.m. during the school year
  • Attend and participate in all staff meetings and communicate openly with all staff
  • Attend and participate in all campus leadership team meetings and instructional leadership team meetings
  • Meet all expectations and requirements as stated in the KIPP Employee Handbook
  • Pass a criminal background check, as required by law
  • Experience working with youth in an urban setting
38

Student Services Coordinator Resume Examples & Samples

  • Demonstrated knowledge of undergraduate academic advising and student development theory
  • A strong desire to build relationships with students, colleagues and campus partners from other schools/colleges
  • Understanding of FERPA confidentiality practices and an ability to be sensitive to the educational needs of a variety of students
  • Excellent accuracy, attention to detail, organizational, and self-management skills while working in a fast-paced environment
  • Excellent written and verbal communication skills, flexibility and ability to provide excellent customer service to clients
  • Desire to work collaboratively and with a team
39

Student Services Coordinator Resume Examples & Samples

  • Student services experience in higher education or secondary education working with students in engineering, math, physical/biological/natural/social sciences or related field
  • Teaching experience in engineering, math, physical/biological/natural/social sciences or related field
  • Professional experience in engineering or engineering related field
  • Proven commitment to increasing diversity in science, technology and engineering and the ability to work with diverse students
  • Understanding of the engineering profession and engineering curricula, and ability to relate that understanding to graduate, undergraduate and prospective students
  • Strong interpersonal skills and professionalism in communicating with faculty, staff, students, visiting students and families and general public
  • Excellent written, verbal and problem solving skills
  • Proven ability to work collaboratively and effectively within and for a diverse community in a responsive, sensitive and caring manner
  • A minimum of 7 years of experience required for appointment at the senior level