Services Coordinator Resume Samples

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C Dibbert

Ciara

Dibbert

6516 Marie Flat

Los Angeles

+1 (555) 776 6017

6516 Marie Flat

Los Angeles

Phone

p +1 (555) 776 6017

Experience Experience

Philadelphia, PA

Services Coordinator

Philadelphia, PA

Von, Kihn and Konopelski

Philadelphia, PA

Services Coordinator

Work with Maintenance team dispatching of work requests to technical staff, vendors or other services providers
Consistently provides members, providers and internal staff with exceptional customer service
Assists management and staff with operational reporting, budgeting, financial systems (PO, GRNV, UMLV), purchasing as necessary
Assist the Hard/Soft Service IFM team in maximizing key performance indicators and service level agreements as defined in the contract
Update and manage records using Esri’s CRM, PSA, and other management systems
Manage document flow according to accepted procedures and policies
Assist Esri employees by explaining services options and proactively looking for ways Professional Services can support our customers

Los Angeles, CA

Human Services Coordinator

Los Angeles, CA

Smitham, Bednar and Runolfsson

Los Angeles, CA

Human Services Coordinator

Arranges for clients to receive services by providing referrals to residential, training, and medical facilities and service agencies by consulting with: state agencies, service providers, private vendors, and clinical professionals to coordinate service delivery; by monitoring service delivery between client and service providers; and by coordinating financial assistance for clients
Participates in the Case Management Record Review Committee and follows-up on any observed trends in deficiencies in client records or MHIS with assigned case managers.
Provides information, triage, and problem solving assistance for consumer and families who are new to DMH or returning to services
Provides weekly supervision to case managers to assure that quality services are provided to clients
Carries out job duties in a professional manner by exhibiting positive attitude and utilizing opportunities for personal growth to enhance the overall operation of the case management program
Assists clients in developing and maintaining a supportive network in the community, particularly in relation to family and friends in order for clients to develop and maintain meaningful social relationships
Provides case management services to consumers including providing transportation to consumers when necessary

present

Detroit, MI

Workplace Services Coordinator

Detroit, MI

Murray Group

present

Detroit, MI

Workplace Services Coordinator

present

Work with local building management to ensure that all services are utilized and in good working order
May develop or assist with the development and implementation of policies and procedures, to ensure efficient implementation and execution of programs
May manage and direct the work of other Workplace Solutions personnel
Maintain Ernst & Young's standards in H&WS. Recommend ways to improve processes and better manage expenses
Create and manage employee mail folders
Create and manage file drawer move template and communications for large scale moves
May act as a point of contact for the landlord or external providers and manage regular contract relationships

Education Education

Bachelor’s Degree in Social Work

Towson University

Bachelor’s Degree in Social Work

Skills Skills

Knowledge/understanding of basic Accounting/Financial principles
Strong computer skills including ability to navigate multiple computer programs at one time
Knowledge and experience using MS Outlook, MS Word and MS Excel
Working knowledge of OH&S and BCA Regulations
Ability to manage multiple operational matters on a daily basis
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to manage multiple tasks in fast paced environment
Sound written and oral communication skills
Call Center, Customer Service experience
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15 Services Coordinator resume templates

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Hospitality & Workplace Services Coordinator Resume Examples & Samples

Supports various hospitality & workplace functions at Ernst & Young, providing consistent quality, and cost-effective services. Arrange and coordinate facilities and hospitality services for hoteling staff
Directly manage day-to-day office, hospitality, meeting or hoteling services and programs
Maintain Ernst & Young's standards in H&WS. Recommend ways to improve processes and better manage expenses
Receive, log, and confirm hoteling and meeting reservations
Coordinate meals for meetings
Manage appropriate hoteling locker/file drawers
Coordinate with vendors (including caterers, furniture rental, audio-visual equipment rental and repair, etc.) to satisfy hoteling and conference room needs
Update local telephone directories
May manage and maintain floor plans and construction drawing, including "as built" drawings of the new construction and/or modifications
Operate within established procedures and standards

Employee Services Coordinator Resume Examples & Samples

Previous administration ideally within a service delivery and team environment
Able to work to and enhance prescribed HR procedures
Process all administration relating to events affecting employment during service including the production of internal communications and updating of HR systems
Action housekeeping and other related reports
Conclude or re-direct queries initiated in the EY Help HR team that require further administration/transactions. Ensure satisfactory closure of issues that develop into cases and ensure any learning is taken on board
Liaise with the Payroll & Benefits team to ensure consistency of processing and eradication of errors
Maintain an up to date knowledge of current EY policy and process developments
Ensure compliance with the firms’ policies, best HR practice and employment legislation at all times

Exhibitor Services Coordinator Resume Examples & Samples

Create Special Event (Film Festivals, NCM Events, Etc.) Listings
Create special theatrical listings particular to certain exhibitors or non-studio programming (e.g. - American Cinematheque, National CineMedia, Urban Film Festival, Location Festivals, Etc.)
Mapping Showtimes and Amenities
Create movie mapping links and amenity mappings so consumers can purchase tickets on Fandango. Troubleshoot any errors to ensure a smooth operating system
Prep site for weekly updates: display new films coming out, update poster carousels, "New This Weekend" video preview, Fandango Interviews, Box Office Results
Update IMAX / INDIE / SUMMER / FAMILY Guides
Update the content on these guides weekly to ensure they have the most up-to-date information present for respective releases. Create calls to action for exclusive indie clips for the Indie Hub
Homepage Placements
Program, write copy and use calls to action for Fandango's homepage content in conjunction with studio releases and company initiatives
Create / Update Database (Movie & Performer) Listings
Monitor multiple data feeds to keep Fandango's database listings up-to-date
Work with studio contacts to keep movie pages populated with the most recent movie information
Monitor site daily to proofread and edit copy
Use MPX plateform to link movie trailers and exclusive clips to respective MLPs for content digestion
Proactive and results-driven, thrives on problem solving
Excellent organizational ability: can effectively manage multiple projects in fast-paced environment
Excellent project and time management skills
Strong people skills, particularly in business environment
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Must be available and willing to work extended hours (during crunch times!) per day including occasional weekends and holidays

Account Services Coordinator Resume Examples & Samples

Indirect impact- strictly follows established business guidelines of processes set by customer service management team. Resolves most problems without management's involvement but should know when to involve management
Works closely with sales, distribution, production and external customers (not all depends on division's preference) to field questions regarding order status
Occasionally responsible for training new associates (CSR's) assist new management in learning and understanding accounts and processes
Expected to maintain strong teamwork and to support co-workers
Minimum 5 years of customer service experience
EDI experience
Excel, Microsoft and office packages

Senior Hospitality & Workplace Services Coordinator Resume Examples & Samples

Support various H&WS functions at Ernst & Young sites, providing consistent quality, and cost-effective services. Arrange and coordinate H&WS for hoteling staff
Independently manage services, and make recommendations to Sub-Area management
Protect Ernst & Young's assets and images, by maintaining a safe, functional and productive work environment
May coordinate minor construction (including associated furniture, technology installations, vending services, copiers, boxes, equipment, etc.). Liaise with Americas Real Estate Services for larger projects
Recommend H&WS policies and procedures and share leading practices. Gather feedback on services and identify improvements
Provide high quality on-site H&WS to all residents and guests. Assess client needs and come up with creative ways to enhance services
May supervise and mentor internal H&WS staff, including workplace services and/or hospitality staff
Help find ways to improve cost, and introduce leading practices into service delivery
Manage, develop and coach your team to continually improve their customer service and technical skills
Carry out cross-training and team building. Identify training and development needs
May participate in recruiting and hiring workplace and hospitality services personnel
Confirm that all work complies with firm procurement policies
Gain an in-depth knowledge of systems, tools, work routines and procedures related to Ernst & Young's facilities and hospitality services function
May help develop the annual budget, and confirm that the department operates within its budgetary guidelines
Maintain firm standards. Recommend ways to improve processes and manage expenses
Coordinate with vendors including caterers, furniture rentals, and audio visual equipment rental and repair
Gain an understanding of Ernst & Young Reserve, and Ernst & Young Workplace system tools
In depth knowledge of systems, tools and procedures for office maintenance, hospitality, meeting and hoteling services
A minimum of 5-7 years related experience

Archiving Services Coordinator Resume Examples & Samples

Request T Numbers as needed from Publishing Operations
Check film, digital and print database uploads for accuracy
Performs quality checks all incoming digital and non-digital material
Processes domestic, digital and international requests in database
Previous archiving experience preferred
Office experience preferred
Must be able to work well with others and accept direction well
Proficiency with MS Word and Outlook required
Proficient on MAC computer preferred
Must be able to communicate effectively, verbally and in writing
Ability to handle confidential information required

Event Services Coordinator Resume Examples & Samples

Computer proficiency within a Windows environment
Verbal and written communication skills, as well as professional telephone etiquette
Flexibility with work schedule, including weekends and holidays
Ability to develop and maintain a positive working relationship with Cast Members and clients
Experience with Siebel and DSCS systems
Strong negotiating skills and influencing abilities

Ncaa Team Services Coordinator Resume Examples & Samples

Coordinate uniform process for NCAA schools and work with vendors to ensure all materials and POs are processed and delivered on time to schools
Invoice tracking and coding for uniform projects for on time payment to vendors and billing to schools as needed
Development of sell-in materials for execution of NCAA and adidas team programs
Sales report generation and sales admin support to team and NCAA direct sales management with guidance from SLD Business Analyst Manager
Maintain/coordinate adidas Team sample distribution for meetings, trade shows and special events throughout the year
Inventory management reports and communication to team sales group
Special project support
Computer skills: SAMM’s – BW - Windows - Specific to PowerPoint and Excel
Excellent written/verbal communication and organizational skills
Ability to multi-task and work well under pressure

Senior Account Services Coordinator Nwg Resume Examples & Samples

Process varies by customer; already established by customer
Must be able to perform as a team player in order to consistently keep the order entry process flowing smoothly
1-3 years experience preferred
Footwear or accessory experience preferred

Account Services Coordinator Resume Examples & Samples

Strictly follows established business guidelines of processes set by customer service management team. Resolves most problems without management’s involvement but should know when to involve management
Works closely with Sales, Distribution, Production and external customers (not all depends on division’s preference) to field questions regarding order status
Office or Retail experience preferred

Account Services Coordinator Anne Klein Nwg Resume Examples & Samples

Daily challenges – didn’t receive order, order discrepancy, research for customer, charge back research and shipping information
Communicates to warehouse managers to resolve problems and give direction
Some contact with external customers
Microsoft Office packages specifically Excel, Word and Outlook

Shared Services Coordinator Resume Examples & Samples

Prior experience with an online registration tool (Cvent)
Database and research skills
Previous work exposure within a Service Department or the Hospitality industry

Technical Services Coordinator Resume Examples & Samples

Good communication skills with the ability to interact with individuals from a wide variety of social and educational backgrounds
Ability to handle multiple requests and work in a fast paced and often demanding environment
Ability to accurately complete tasks, assignments and responsibilities in timely manner
Dependable and flexible, able to work independently as well as part of a team
Responsive to customer requests in an empathic, supportive and productive manner
Possess a reasonable level of IT literacy
Must remain calm, courteous and polite in all circumstances

Employee Services Coordinator Birmingham Permanent Resume Examples & Samples

Deliver excellent service in line with HR processes and ensure service level agreements are achieved
Process all administration relating to the ending of employment including production of internal communications,processing of final payments and managing any debts
Carry out all employment validations and providing written confirmation to third parties, as appropriate
Produce clear and concise written communication to employees to support all HR processes
Regularly support the continuous improvement initiative
Attention to detail and focused upon accuracy and quality
Knowledge of operational HR systems
Qualified to GCSE level or equivalent

Central Services Coordinator Resume Examples & Samples

Verifies and maintains records on incoming and outgoing shipments
Follow established measures to maintain security and safety of warehouse area and inventory
Creates a "Receiving Report" on the computer database that tracks inventory, designates a recipient of goods and materials, and routes delivery to ordering department from the carrier invoice and the purchase order
This position requires a HS degree, or equivalent and at least 1 year of experience
This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies
Strong communication skills with the ability to interface with customers

Special Services Coordinator Resume Examples & Samples

Supports the Director – Special Services in attending to all needs and requests related to celebrities, VIP clients and preferred customers, in conjunction with the Public Relations Dept
Assists the Director – Special Services with all administrative responsibilities related to wardrobing celebrities, VIPs and preferred customers
Maintains database, and assists Director – Special Services in communicating with current clients and future prospects, including scheduling appointments, maintaining client relations and follow-up
Assists in the coordination of Collection Store events
2+ years of retail, special events, and/or public relations experience, preferably in a luxury environment
Ability to multi-task and meet tight deadlines

Member Services Coordinator Resume Examples & Samples

2+ years of relevant experience
Adept at CRM systems
Microsoft Office/Suite proficient (Excel, Word, PowerPoint, etc.)
Background in Sales to independent Medical / Dental / Optometric Practitioners

Marketing Services Coordinator Resume Examples & Samples

Strong in project and time management, tracking and reporting
Ability to work in fast-paced, deadline oriented environments and possess a team attitude
Knowledge of graphic design process, four-color printing process and photography
Proficient in (MAC) Photoshop, Illustrator and In-Design; familiar with Excel and Word
Proven track record of managing projects, budgets and timeliness of designers/vendors
Strong creative problem solving and innovative thinking

Services Coordinator Resume Examples & Samples

Counsels prospective and current undergraduate and graduate students and families on Engemann Student Health Center services. Provides critical and general information for all divisions within the health center to inquirers such as student health insurance programs, policies, procedures, requirements, deadlines, etc. by telephone, email, correspondence and in-person
Performs student health inquiry analysis and provides historical review of business functions and needs via internal and university systems and email communications. Assesses general inquiries, critical issues and life threatening situations in order to provide appropriate service
Handles student health insurance matters related to coverage, student status, graduation timelines, maximum benefit, out-of-pocket costs, minimum unit/credit requirements and limitations
Serves as liaison between students and health insurance division or insurance providers regarding problematic student issues to facilitate resolution
Conducts appointment and scheduling requests using health center internal systems. Analyzes student needs and priority for multiple requests keeping in mind timing and demand, peak season availability and professional resource issues or limitations
Receives, reviews and processes incoming immunization questions and documents for all new incoming students so as to meet university immunization requirements. Verifying accuracy of received documents and loading information into the student health record as well as securely completing a paperless immunization process
Prepares documents and status and/or ad hoc reports using internal software, various customer service information, records, scheduling notes, clinical and patient requests, messaging, etc
Evaluates student problems and refers students to appropriate student services office for additional counseling, as needed. Liaises with other offices on behalf of students to facilitate problem resolution
Reviews, researches and analyzes reasons for student contact in an effort to provide division with trends related to seasonal flows, student requests, streamline processes and opportunities, etc. Assesses findings and potential impact to services and policies
Advises student organizations. Assists in administering of special programs such as faculty advisor, peer tutorial, advisor and honor groups, and orientation events. Presents or assists with presenting a comprehensive overview of student health center services provided by the university at orientation events
Participates in divisional meetings providing student perspective and cross-training expertise. Serves as “voice of the customer’ regarding current programs and potential modifications
Assists in preparation or updating of knowledge database articles and documents as directed by management
The university reserves the right to add or change duties at any time

Adminsitrative Services Coordinator Resume Examples & Samples

Proficiency in all Microsoft Office Programs, e.g. Word, PowerPoint, Excel
Ability of type 40-45 wpm
Experience in healthcare, insurance or senior market
Ablity to lift heavy boxes--up to 50 lbs

Competition Services Coordinator Resume Examples & Samples

Coordination with Internal and External Contacts
Coordinate staff and operations schedules for all events
Collect, hire, and screen all department employee's to ensure staffing levels for all events throughout the season
Direct day to day work of employee's
Assign meeting times and roles for competitions and events for staff and volunteers
Venue Set-up, Safety Equipment Set-Up, Timing or communication set-up

Employee Services Coordinator Resume Examples & Samples

Accurate and speedy processing of HR requests in accordance with agreed key performance indicators
Co-ordination of all information for the accurate and timely processing of all HR activity ensuring payments and employee records are accurate
Consideration of requests in accordance with the firm’ policies. Re-directing inappropriate requests and/or obtaining sanction for non-standard solutions
Dealing with payroll queries generated via the payroll audit reports
Action weekly housekeeping reports to ensure accuracy of data on systems and to take appropriate actions identified within reports
Development of professional working relationships with HR Business Consultants and key operational customers
Satisfactory conclusion of EY Help HR referrals within the prescribed timescale

Digital Services Coordinator Resume Examples & Samples

2 years experience in a creative services field such as photography, retouching, trafficking and graphic arts
Photography and retouching experience
Knowledge of imaging and graphics
Advanced spreadsheet formulation
Process and workflow fundamentals
Bachelor degree in Fine Arts or Photography

Account Services Coordinator Resume Examples & Samples

Maintain a working knowledge of client functions from an operational perspective
Prioritize daily tasks and complete the tasks in an accurate and effective manner
Respond to inquiries and requests within the organization and to the client
Able to manage multiple tasks in a fast-paced environment
Demonstrate a stable employment history

Partner Services Coordinator Resume Examples & Samples

All aspects of corporate sponsorship support, including
Supporting new business and potential partners at the property level with the ability to manage local, regional and national sponsor support issues
Developing sponsorship packages designed to meet clients’ needs
Support closing of new business
Expertly fulfilling IMG College activation requirements exceeding client expectations
Fulfilling advertising/sponsorship packages, including
Signage fabrication and installation
Management of merchandise, tickets, autographed items, and other related hospitality items
Management of property trade agreements and oversight of corporate requirements concerning tracking and usage
Flawless Promotional execution (event, community, in-market, and in-business)
Organize and run partner events and functions including as primary liaison to our Partner and University services group, Events group and Premium hospitality
Fulfillment of IMG College regional and national partnerships, including
Serving as the main property contact for the IMG Sponsor Services team and client contact
Responsible for regular and ongoing communication throughout the organization and flawless contract execution
Development of efficient procurement and delivery strategies as it relates to servicing these accounts
Managing inventory aspects of the operation, including
Coordinating with other sales executives on inventory availability
Coordinating with vendors and appropriate University personnel to ensure all contract fulfillment is executed within scope of project and on time
Supporting sales strategists and sellers on client presentation materials
All aspects of customer service and client relationship building, including
Cultivating relationships with current and prospective sponsors
Entertaining existing and new sponsors during hospitality and athletic events
Assisting the local, regional and national sales teams in managing and handling their accounts and contacts as it relates to the property
Partnership marketing
Assists in development and implementation of marketing initiatives intended to increase partner exposure on property and within the community
Conceptual sales / fulfillment
Deliver on all sales commitments made to partners throughout the sales cycle
Provides status updates to sales leaders and partners on a regular basis
Generation of new conceptual and experiential sales platforms through an ongoing knowledge base of pertinent developments at the property and institutional level
Identifies and pursues local sales opportunities with new and existing sponsors
Customer Relationship Management database (KORE) administration
Entering and confirming all applicable data as it relates to inventory, sales, and clients into the company CRM
Responsible for keeping the property sales staff and media crews apprised of KORE system needs and requirements
Provides reports and information about all property sales data from the CRM as needed
Bachelor’s degree (or equivalent work background)
Demonstrated track record of success in a sports marketing environment supporting a sales group is strongly preferred
A history of success in a media, entertainment or sports organization would be strongly preferred
Experience in a customer service/support role is essential
Diligent self-starter and project manager
Innovative, energetic and self-motivated
Superior knowledge of the MS suite with an emphasis on Word, Excel and PowerPoint
Experience with CRM tools and systems management skills would be preferred
Client facing abilities – poised with the ability to present in a business setting
An entrepreneurial spirit
Relationship-based selling approach
Creative solution development

Member Services Coordinator Resume Examples & Samples

Provide supervision for the Member Services program designed to achieve the Campus Recreation vision and area goals. Areas of oversight includes front desk operations, registration services, membership sales, locker rental, towel and laundry services, equipment check-out, massage, and retail sales
Assists with the management and oversight of the recreation software package including systems configuration and entry of programs and services
Provide daily supervision of program offerings and facility spaces that achieves exceptional quality, stewardship and accountability
Plan individual service offerings and design activities intended to meet guidelines set by leadership staff on participation targets and financial parameters
Collaborate with department staff to ensure facility spaces are maintained as needed to meet industry standards for programmatic use. This includes implementing routine inspections and audits
Assist with the annual budget submission. Provide financial supervision necessary to achieve budget targets, carrying out best practices in financial stewardship
Staff supervision including hiring, training, scheduling, feedback, evaluations, payroll and disciplinary processes for ancillary, student and volunteer staff. Indirect supervision of independent contractors. The development and engagement of student staff is an emphasis
Develop for review and approval any pertinent program area procedures, processes and training or operations manuals
In conjunction with administration and the department risk management committee, develop or update necessary emergency procedures, safety practices and risk management processes
Under the guidance of Associate Director and department marketing staff, implement publicity strategies to maximize program participation. Conduct outreach efforts in order to increase awareness and visibility of the program
Ensure the highest possible level of customer service in order to provide exceptional experiences
Implement program assessment tools to assess market needs and interests, participant satisfaction and overall program feedback. Report on results, including strategies for process improvement
Execute equipment and supply purchasing within budgetary parameters according to UA policies
Inventory and maintain all equipment and supplies to ensure quality, safety and security
Provide ongoing, semester and annual updates on pertinent measures of success, including participation, assessment data, financial status and area happenings
Develop and maintain relationships with Campus Recreation, the University of Arizona and Tucson community as necessary to achieve program success, collaborations and partnerships
Development and maintain positive relationships with current and potential participants and alumni in order to maximize program success
Ensure proficiency in Campus Recreation and University of Arizona policies, procedures and processes
Engage in Campus Recreation, University of Arizona and pertinent industry training and development opportunities
Bachelor's degree in recreation, sports management, higher education, physical education, public health or related field
Two years of administrative/coordinative level experience in recreation membership and/or customer service operations
Valid driver’s license upon the first day of employment with a minimum of two years driving experience
Upon hire, CPR-PR, AED, First Aid and Blood Borne Pathogens certification training will need to be completed
Master’s degree in recreation, sports management, higher education, physical education, public health or related field
Two years of staff supervision, including the development of student staff
Demonstrated experience with recreation based software packages
Expertise with Vermont Systems Software including RecTrac and MainTrac
American Red Cross Certified Instructor for CPR, CPR-PR, AED, and First Aid

Member Services Coordinator Resume Examples & Samples

Ability to develop strong collaborative relationships, both internally and externally
Comfortable in a fast-paced environment
Strong ability to multitask
Demonstrates resourcefulness
Ability to troubleshoot and think proactively
Results-driven
Intermediate understanding of Excel, Word and PowerPoint

Employee Services Coordinator Resume Examples & Samples

Process efficient administration in line with the designated SLA and HR process
Action all administration relating to the entire employee life cycle; pre, during and post service
Liaise with the relevant internal departments to ensure a smooth process
Escalate queries to the correct team
Meet weekly targets and SLAs
Produce timely and accurate reports
Identify first line process issues and escalate accordingly
Comfortable in an extremely fast and sometimes unpredictable environment
Impeccable attention to detail and prioritisation
Good standard of written communication
Knowledge or HR systems
Degree level or equivalent

Seasonal Partner Services Coordinator Resume Examples & Samples

Manage Partner Activation Standard Operating Procedures (SOPs) and work across different Event Production team members & hired staff to ensure Partner Activation SOPs are executed according to plan
Manage procurement/purchasing/invoicing, inventory, resupply orders, and trucking for all partner activations
Act as a resource for partners around events
Event production experience is required; experience delivering mass participation events is a plus
Valid driver’s license

Senior Hospitality & Workplace Services Coordinator Resume Examples & Samples

Support various H&WS functions at EY sites, providing consistent quality, and cost-effective services. Arrange and coordinate H&WS for hoteling staff
Independently manage services, and make recommendations to Regional management
Protect EY’s assets and images, by maintaining a safe, functional and productive work environment
Gain an in-depth knowledge of systems, tools, work routines and procedures related to EY's facilities and hospitality services function
Gain an understanding of EY Reserve and EY Workplace system tools
In depth knowledge of systems, tools and procedures for office maintenance, hospitality, meeting and in-office hoteling services

Event Services Coordinator Resume Examples & Samples

Develops estimated budgets and milestones for each event and works closely with key stakeholders to ensure milestones are being met throughout development, production and execution process
Serve as a conduit for the flow of information between lines of business. Submit appropriate forms to ensure compliance with resort processes
Responsible for managing a staffing plan and recruitment as well as effectively present in project team meetings
Create Powerpoint documents and other presentation materials as required
Event Transportation – Logistics planning, vehicle procurement, parking plans, etc
Interview Scheduling – Track/Maintain media interview topic lists, manage Interview Subjects, schedule media interviews using the Special Event Management tracking system
Event Amenities – Development, production assembly and distribution of all amenities ordered for media guests
Disney Rep Program – Recruitment and training of assigned Disney Reps for media events
Prior event planning experience. 2 – 3 years preferred
Demonstrated ability to multi-task and deliver quality work within tight deadlines in a fast-paced environment
Strong organizational skills, detail-oriented and proactive
Excellent verbal communication, writing and presentation skills
Proficient in Microsoft Office Software applications and HTML

Life Time Technology Field Services Coordinator Resume Examples & Samples

Develop scopes as requested by project management team
Request bids from vendors as needed
Select vendors based on cost, abilities and performance
Develop and provide equipment orders as requested
Deliver configuration and deployment documentation to technicians
Maintain accurate and current documentation
Manage technician deployment schedules
Utilize the project management tool to manage tasks and work load
Participate in project team meetings
Has knowledge of commonly-used IT concepts, practices, and procedures
Ability to identify, research and resolve technical problems
Ability to lift and move IT related equipment
Ability to prioritize and manage multiple schedules
Ability to build and maintain strong vendor relationships

Hospitality & Workplace Services Coordinator Several New Openings Resume Examples & Samples

Directly manage day-to-day office, hospitality, meeting or in-office hoteling services and programs
Maintain EY's standards in H&WS. Recommend ways to improve processes and better manage expenses
Confirm that all H&WS activity complies with the firm's procurement policies
Receive conference room requests (food, audio-visual, special requests, etc.), and confirm these and the subsequent set-up
Coordinate with vendors (including caterers, furniture rental, audio-visual equipment rental and repair, etc.) to satisfy in-office hoteling and conference room needs
Review and prepare invoices for approval and payment
Oversee the facilities work order system ,and manage service call responsiveness
Assign work requests to maintenance services staff
Liaise with building management and outside vendors, on minor issues/projects related to HVAC, construction, moving, etc
Ability to learn and use the EY Reserve and EY Workplace system tools
Fundamental and strategic understanding of workplace, hospitality, meeting and hoteling services. Confident in making recommendations to Area management
Microsoft Office experience; Lotus Notes and/or Outlook preferred
A minimum of 3-5 years customer service experience
High school diploma, with some college education, or equivalent experience

Hub Shared Services Coordinator Resume Examples & Samples

Facilitate warehouse operations in achieving on time delivery of all scheduled shipments
Ensure all standard operations procedures are up to date and work on improvements on the processes related to both inbound and outbound merchandise flows
Maintain ongoing historical statistics of critical distribution center metrics
Assist functional area staff with questions related to SAP and/ or reporting
Liaise with the distribution center to ensure they are fully aware of inbound/ outbound deliveries and assist in their capacity and resource planning
Liaise effectively with external partners to provide information as requested for expedited delivery requests, carrier pick-ups, and daily activity reports
Assist in preparation and execution of forecasts and budgets
Responsible for executing purchase orders for the warehouse for items including office supplies, packaging, temporary labor contracts, and transportation needs
Assist with training new members of the team when require

Hospitality & Workplace Services Coordinator Resume Examples & Samples

Create monthly report for terminations, transfers and group file drawer assignments. Coordinate with Records Center and Maintenance Staff personnel to review and reconcile all contents on site and make all updates to IWMS. May involve packing of contents and coordinating cylinder changes
Coordinate with moving and signage vendors on workspace reconfiguration and large scale move projects
Confirm that all H&WS activity complies with the firm's records and locker management policies
Ability to team effectively to build proper business relationships that result in the effective execution of day-to-day activities

Member Services Coordinator Resume Examples & Samples

Experience leading a staff team
Model core values of caring, honesty, respect, and responsibility
Superior customer service leadership
Proficiency with member database systems
Supervising all MSRs
Conducting Tours/New Member Interviews
Enrolling new members
Processing paperwork
Conducting regular staff meetings
Change Capacity
Emotional Maturity
Relationships
Values
Functional Expertise

Soft Services Coordinator Resume Examples & Samples

Assist with researching, analyzing and reporting budget variances
Provides support for guests, visitors and employees at client locations
Coordinates special events in support of client or Jones Lang LaSalle
Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary
Ensures appropriate follow up with customers

Soft Services Coordinator Resume Examples & Samples

 Assist with budgetary requests, analysis and reporting
 Act as a liaison to Jones Lang LaSalle finance team and other account team members
 Assist with researching, analyzing and reporting budget variances
 Work with team members to identify and respond to any financial or budgeting related issues
 Helps support facility specific cost savings targets to contribute to the account achieving significant savings
 Supports requests associated with Jones Lang LaSalle Management, Operations and Financial audits
 Assist Regional Facility Manager with tactical planning for the regional facilities team’s goals and objectives
 Provides support for guests, visitors and employees at client locations
 Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers
 Resolves problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment
 Coordinates special events in support of client or Jones Lang LaSalle
 Provides support for meetings and conference room reservations, as needed and directed
 Assists with the coordination and scheduling of maintenance activities
 Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary
 Provides facility specific assistance to the project management team as needed or requested
 Acts as a interface with client, visitors and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance. Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery
 Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys
 Ensures appropriate follow up with customers
 Seeks to continuously improve processes, systems and overall client satisfaction
 Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed

Services Coordinator Resume Examples & Samples

Assume communication function, interface seamlessly with the client facility organization. Ensures appropriate follow up with customer
Assume function related to Call Center: Enter service request, assure work order comply to process in place
Work with Maintenance team dispatching of work requests to technical staff, vendors or other services providers
Assists with the coordination and scheduling of maintenance
Assure availability of requisite spare parts to complete work activities
Assists management and staff with operational reporting, budgeting, financial systems (PO, GRNV, UMLV), purchasing as necessary
Provide information required for reporting
Ensure compliance with audit standards, client requirements, and regulatory requirements
Assist the Hard/Soft Service IFM team in maximizing key performance indicators and service level agreements as defined in the contract
Address issues and concerns independently, or assist the Manager in doing so, developing effective acceptable solutions and driving to resolution
Minimum of five years of relevant work experience
Demonstrated strong communication skills
Demonstrated strong organizational and management skills
Excellent English verbal and written communication skills
Excellent computer skills, including a working knowledge with CMMS, Word and Excel
Proven record of excellent internal and external customer service
Ability to work in a fast-paced, demanding environment and the ability to master new skill sets quickly
Commitment to promote a collegial and supportive work environment for all staff

Workplace Services Coordinator Resume Examples & Samples

Coordinate tenancy’s reactive and preventative maintenance ensuring assets are in good repair and operational at all times
Manage the Maintenance Tracking database ensuring all requests are closed in a timely manner when rectified
Prioritise and arrange repairs of all maintenance requests and provide timely updates to the requestor
Coordinate external contractors and ensure all work is carried out as per safe work method statements (SWMS) and EY OHS contractor guidelines
Manage the Preventative Maintenance schedule and activity planner by ensuring it is current and scheduled maintenance is taking place
Participate in building evacuations, Office safety checklists and emergency contacts in line with EY’s WHS policy and procedures
Source quotes, issue purchase orders and process invoices in accordance with EY’s agreed processes
Foster and maintain positive working relationships with clients, external/internal service providers and consultants,
Document and effectively manage defect liability requirements related to EY tenancies
Attend weekly cleaning inspection of the EY tenancy and effectively manage EY requirements to ensure high cleaning standards are met
The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes
Intermediate knowledge of Microsoft Office packages and computerised maintenance management systems (CMMS),
Three years plus years’ experience in a similar role (preferably within a large to medium professional services or corporate environment)
Experience in managing contractors and third party providers
Relevant experience in a service, trade and/or Building Maintenance
Experience leading a small team of direct reports is preferable

Shared Services Coordinator Resume Examples & Samples

Accurately process Accounts Receivable transactions in a high volume environment
Billing – accurately produce client invoices while meeting deadlines
Cash Receipts – post client payments, research and handle variance issues, accurately balance daily transactions
Handle bad debt write-offs
Accurately process Accounts Payable transactions in a high volume environment
Receive, code and enter vendor invoices accurately and within deadlines
Produce and deliver reports
Handle coding changes to client and other data (address/phone/email changes, etc.)
Research and resolve inquiries and discrepancies in any of the functional areas
Follow documented procedures with high attention to detail
Deliver a superior level of prompt, knowledgeable, and professional service
Effectively communicate with internal and external clients via phone/email
Exercise good judgment in decisions made while processing transactions
Any additional responsibilities as required. Any combination of responsibilities above as needed
Accounting education and experience preferred
Minimum of 1 year of customer support experience; 1 year of accounts receivable or accounts payable experience preferred
Ability to effectively research and comprehend complex issues
Ability to handle high volumes of work and meet deadlines while maintaining quality standards
Ability to exercise good business judgment
Proficiency in Microsoft Office and related technologies
Type 40+ wpm
Ten Key by touch

Adminsitrative Services Coordinator Resume Examples & Samples

Intermediate in Microsoft Office Programs Word & Excel
Beginner in PowerPoint
Ability to type 40-45 wpm

Services Coordinator Resume Examples & Samples

1-3 years relevant experience
Sound written and oral communication skills
Ability to manage multiple operational matters on a daily basis
Working knowledge of OH&S and BCA Regulations

Services Coordinator Resume Examples & Samples

Customer/Client Service
Receive, inform and guide visitors including coordination with Client employees
Coordinate and distribute refreshments
Provide assistance in general administrative activities and any other duties as assigned by the Facilities Management team including travel requests & booking arrangements
Facility Services
Maintain conference room booking schedules to maximize efficient use of space
Coordinate conference room setups including food services
Participate as a key team member in responses to emergency situations
Set-up and operation of recording equipment, mixing boards, microphones, speakers, projectors, video screens and video monitors
Handle minor repairs when needed
Troubleshoot electrical breakdowns and conduct monthly checks of stock inventory to ensure that adequate quantity is available at all times
Perform housekeeping on all facilities and their surrounding areas
Provide general maintenance to the facility
Handle conference room setups requested by the site occupants
Daily set up of AV calls and room set up as well as assist in problem resolution
Maintain register of all call outs and prepare incident reports
Coordinate appropriate action for rectification including preliminary analysis of fault
Maintain security access card record and assist in card issues
Participate and ensure that our services and activities are in compliance with the contract
Attend to critical work and complete closure within the specified time

Quality Services Coordinator Resume Examples & Samples

Reviews completed batch manufacturing orders and analytical reports for Good Manufacturing Practices (GMP)/Standard Operating Procedure (SOP) compliance
Dispositions (releases/rejects) materials and products in the Enterprise Resource Planning (ERP) system and Laboratory Information Management System (LIMS) and releases product to partner for distribution
Provides support to our partners on batch release related issues
Administers process for material retest for raw materials and expiration for raw material and finished product
Reviews changes to shop orders and Standard Operating Procedures (SOPs)
Administers batch record retention and tracking systems
Filing, pulling records and overall organization of the Document Center is essential to the position
Customer interaction may include explaining, discussing difficult information, establishing rapport, exercising patience, gaining an understanding and maintaining confidentiality. Communicates these discussions
May require reviewing batches in the production area
Willingness to be on-call when needed (occasional nights/weekends-shared w/team)
Minimum of one (1) year of experience working in a Food and Drug Administration (FDA)-regulated plant
Technical diploma or higher from an accredited institution
Knowledge of Good Manufacturing Practices (GMP)
Good interpersonal skills, detail oriented and the ability to handle multiple and changing priorities
Microsoft Office proficient, including strong database skills

Global Market Services Coordinator Resume Examples & Samples

Manage prioritization, tracking, routing, compilation, and distribution of export document requests. Document requests to be routed include
High School diploma or equivalent required. Some college preferred
Minimum 1 year of professional experience in a corporate document control role required
Customer service experience is beneficial
Ability to work with multiple database systems and network efficiently to get information required to effectively complete tasks
Familiarity with Oracle, SAP and Blue is preferred
Effective interpersonal and communication skills (written and verbal)
Proven ability to work in a matrix organization
Demonstrated ability to handle multiple projects simultaneously with minimal supervision
Proficient in Microsoft Office Products, Adobe
Detail oriented and self-motivator
Ability to travel on a minimal basis

Marketing Services Coordinator Resume Examples & Samples

Minimum of two (2) years of project coordination work experience in a collaborative team environment
Candidate should be self-motivated, detail oriented, results driven and possess solid written and verbal communication skills
Candidate should be able to thrive in ambiguous environments and be capable of adapting to change
Candidate needs to be proficient in Intermediate Excel and have a basic working knowledge of Marketing, Product Supply, Manufacturing, Field Sales and Purchasing

Related Services Coordinator Resume Examples & Samples

Associate’s degree in business, education or other related field of study AND
Two (2) years of experience with business contracting process AND
Familiarity with Medicaid billing
Exceptional oral communication skills including on the telephone
Ability to manage resources well – including tools, time and staff
Proficiency using Microsoft Excel, Word, Outlook; Experience working with/maintaining a database; Web proficiency
Experience working with students with special needs and/or their families

Related Services Coordinator Immediate Hire Resume Examples & Samples

Experience working within and maintaining a database
Experience with Medicaid billing is a plus but not required
Experience working with students with special needs and/or their families is beneficial to this role
Candidates must be available to work from the OHVA Maumee, OH office

Counseling Services Coordinator Resume Examples & Samples

Maintain caseload files and data entry on participants for annual APR
Develop contacts with counselors and institutional officials
Proficiency in a language other than English

Counseling Services Coordinator Resume Examples & Samples

Two to three years’ professional experience providing accommodations for students with disabilities in higher education
Knowledge of universal design and social model of disability
Fluency in American Sign Language
Knowledge of assistive technologies for people with disabilities

Counseling Services Coordinator Resume Examples & Samples

Knowledge of/experience with college transitional programming and student retention strategies
Knowledge of/experience with the administration of credit bearing academic planning and administration
Extensive knowledge of/experience with the University of Washington Student Database (SDB)
Experience simultaneously managing multiple, dynamic, large-scale projects at various stages of implementation
Experience and established track record working with customers, setting customer service expectations, and training others in customer service - particular emphasis will be given to those who are well-versed in solving customer concerns

Access Services Coordinator Resume Examples & Samples

Bachelor’s degree, or significant equivalent library experience which provides candidate with an understanding of academic library function(s)
Library public services experience particularly in circulation
Demonstrated experience using an integrated library system, office productivity software, and computer equipment and software
Demonstrated successful experience supervising staff and/or student employees; and
Professionalism, dependability and punctuality
Library public services experience, particularly in circulation services
Successful experience supervising staff and/or student employees
Demonstrated knowledge of, and experience with, current library systems (such as Ex Libris Voyager) and research resources (such as EBSCO, JSTOR and ProQuest)
Aptitude for accurate and detail-oriented work
Solid organizational skills, including ability to manage competing priorities for self and others, meet deadlines, and exercise good judgment
Effective interpersonal and communication skills (written and oral) for providing customer service in a diverse, academic environment; and for interacting with library staff, faculty, students and members of the public
Ability to work both independently and as part of a team in a fast-paced, production- and service-oriented environment
Ability to identify and modify work priorities as needed or directed
Physical ability to bend and reach overhead, to grasp and move library materials, to move and unpack packages and bins (up to 40 pounds), and to push loaded book trucks; and
Ability to remain calm and arrive at fair and equitable solutions in a customer service environment
Significant experience working in an academic library
Experience providing reference service and circulation in an academic library; and
Successful experience training and mentoring staff members and student employees in a library setting

CSF Shared Services Coordinator Resume Examples & Samples

Lead and execution of training events (approximately 93 events per year with >1,700 attendees) occurring across Canada
Manage the financial administration for training events including processing purchase orders, adjudicating and reconciling reimbursements for participant expenses and payment of invoices,
Manage the financial administration for Professional Designation achievements
Utilizing the Learning Management System to control registration and completion of required training programs
This role provides professional high quality customer service in response to training inquiries by email and handling inbound and outbound calls to our career sales force
Identify opportunities and support appropriate solutions for process improvement and program recommendations as it relates to end to end execution for multiple training programs, campaigns and webinars
Provide administrative support including creation/maintenance of team process documentation. Manage, assign and distribute emails through departmental email inbox and distribute incoming hard copy mail or faxes ensuring service level standards are maintained
Support additional functions such as managing small projects or other tasks as requested

Bwpo Provider Services Coordinator Resume Examples & Samples

Place work orders for department and follow-up on work orders until completed
Manage a variety of additional projects throughout the department, as needed
Follow-up on action items involved with projects until successful completion has been reached
BWPO enrollment projects such as out of state Medicaid and Medicare/PECOS revalidations, and submit timely terminations to HPHC, BCBS, Tufts, NHP
Work closely with credentialing and enrollment teams to coordinate and meet appropriate deadlines as a team
Directly updating provider data in the CAQH system, as necessary
Responsible for inputting provider enrollment information into MSO and Provider Enrollment Database systems; and distribution of information to designated department representatives and credentialing administrators
Adhere to strict guidelines as established to assure payor and NCQA compliance. Participate in audits conducted by the agencies and payors to measure the BWPO compliance rate
Acts as liaison to BWPO and hospital departments, outside agencies, physicians, medical practice groups, etc
Performs other duties as required or directed
3-5 years experience as an Administrative Assistant or similar role, preferably in a healthcare setting
Skilled in Microsoft Word, Excel, KRONOS, and eBuy
Takes steps to ensure that all requests and projects are completed on schedule
Identifies problems or issues that need to be addressed and brings to the attention of the appropriate individual for action
Proposes changes or solutions to issues
Accepts accountability for the consequences of own decisions and actions
Personally exhibits high standards for professional conduct
Treats other employees or departments as customers
Continuously strives to improve customer satisfaction with services
Responds quickly and flexibly to internal and external customer needs
Recognizes critical issues or problems that need to be investigated or understood

Field Services Coordinator Resume Examples & Samples

Act as liaison and member advocate between the member/family, physician and facilities/agencies
Ensures compliance with all state and federal regulations as well as Corporate guidelines in day-to-day activities
Meets with clients in their homes, work-sites, physician’s or hospital to provide management of services
Travel to inpatient bedside, member’s home, provider’s office, hospitals, etc required with dependable car
May spend up to 70% of time traveling with exposure to inclement weather and normal road hazards
Bachelor's Degree in Health Services or Nursing or equivalent work experience
Managed care experience is preferred
Bilingual skills is preferred
Ability to effectively present information and respond to questions from families, members, and providers
Knowledge of healthcare delivery
Licensed Registered Nurse (RN) is required
Certified Case Manager (CCM) is preferred
Proficient in Microsoft Office including MS Excel, MS Word, MS PowerPoint, MS Access and MS Outlook Express is required
Knowledge of or the ability to learn company approved software such as CRMS, Peradigm, InterQual, Sidewinder and other software in order to perform job duties
Healthcare Management Systems (Generic) is required

Field Services Coordinator Resume Examples & Samples

Bachelor's Degree in Health Services or Nursing
Proficient in Microsoft Office including MS Excel, MS Word, MS PowerPoint, MS Access and MS Outlook Express
Knowledge of or the ability to learn company approved software such as CRMS, Peradigm, InterQual, Sidewinder and other software in order to perform job duties is required
Healthcare Management Systems (Generic) *LI-RG1

Building Services Coordinator Resume Examples & Samples

Responsible for maintenance of stock levels of all HME equipment, soft goods, disposables and internal products
Maintain cleaning room
Maintain and enter data into the computer system for all inventory items dispensed from the warehouse
Receive merchandise and supplies ordered, unpack and prepare for delivery to clients in a timely and accurate manner
Record conversation of equipment from purchase to rental inventory and maintain records, i.e., sterilizing
Consult with management regarding product changes when necessary
Adheres to OSHA guidelines and infection control procedures regarding blood borne pathogens
Assists with resolution of operational issues in coordination with management
Shipping and returns via vendor. 40 - 50 shipments a day
Work Schedule: Tuesday-Friday, 8:30 a.m. - 5:30 p.m. in Inventory mainly, Saturday 8:00 a.m. - 4:30 p.m in Warehouse
Must demonstrate knowledge of or ability to learn and apply to job functions those state and federal laws and regulations applicable to the operating unit
Excellent attention to detail, good computer skills, excellent written, verbal and math skills
1 year of experience in warehouse, shipping and receiving, or operations
Must be able to lift 75 pounds
Knowledge of Home Medical equipment
Minimum one year experience in Home Medical Equipment industry

Hospitality Services Coordinator Resume Examples & Samples

Requires proficiency in the use of the fully automated conference scheduling system and patient transport system
Responsible for providing prompt, courteous, customer-oriented services to patients, visitors, peers, and external customers
The conference program requires the overseeing and coordination of room set-ups, catering, and audio-visual equipment needs between multiple departments
Facilitates communication between customers and Medical Center staff
Responsible for fostering collaboration among and between staff members as well as other ancillary departments
Must be able to achieve desired performance results through the direction of the assigned staff
Must be able to identify and resolve problems within the scope of responsibility and authority
Must be able to prioritize work and meet deadlines
Maintains daily operations of S.H.O.P. Monitors and responds to the customer service software systems of Patient Transport and Scheduler Plus - room reservations. Coordinates with Food Service catered events to ensure that set-ups are conducive to the presentation of food
Dispatches calls for Environmental Services, coordinating with the manager, supervisor, and assistant supervisors. Communicates clearly both orally and written
Using good judgment, investigates and resolves complaints, keeping the Patient Hospital Manager and/or Director of Environmental Services informed
Maintains communication with the Patient Hospitality Manager regarding any problems with patient care, staffing, cleaning, and equipment maintenance
Demonstrates flexibility in performing additional duties, projects, and assignments to achieve department's objectives
Learns and implements new policies and procedures
Is familiar with blood-borne pathogens and personal protective equipment requirements
Displays appropriate behavior at all times towards patients, co-workers, medical staff, and visitors
Maintains patient confidentiality and patient privacy
Conference Center Management
Bachelor's Degree and/or equivalent experience
3 years experience in an administrative, executive, management or supervisory capacity
At least 2 years experience in hospital or hospitality/customer service setting in a high visibility role
Experience in handling customer complaints and troubleshooting
Proven track-record of capabilities and accomplishments within a customer-service organization
Familiarity with operations management
Ability to work collaboratively and as a team player, yet can work independently without close management and supervision
Good communications, presentation, and interpersonal skills
Experience with audio-visual equipment

Attendee Services Coordinator Resume Examples & Samples

At least 3 years of SABRE required
At least 3 years and strong proficiency with building CVent websites
2 years of travel agency experience required (group agent/bookings is preferred)
Expertise with group bookings, blocked space, Phase IV and exchanges
Working knowledge of domestic and international air travel destinations
Strong geography skills
Previous experience working in a team environment and a strong understanding of the importance of open communication and information sharing among co-workers
Proficiency in Microsoft Office software (Word, Excel, Outlook)
Must be able to work shift deferential when required (before 8am, after 6pm CST)

Colleague Services Coordinator Resume Examples & Samples

Manage all Housing/Activity telephone and counter inquiries including but not limited to: guest passes, parking passes, Lifestyles cards, maintenance concerns, roommate issues, Activity registration. Acting as staff concierge
Update and maintain daily cleaning standards for units and buildings
Co-ordinate the tracking, delivery and or removal all furniture inventory and appliances
Participate in annual/semi-annual unit inspections, advising on any safety, maintenance or FFE updates
Participate in administrative tasks related to scheduling and assignment of daily tasks
Promotes safe working practices and proper use of PPE
Key inventory, issuing and collection and cost recovery
Manage all inventories (cleaning, sale items, stationary, etc.)
Room inspection tracking, reporting and filing
Maintenance request reporting, tracking and follow-up
Foster positive working relationships with colleagues across hotel departments
Record and post all departmental meeting minutes
Assist in managing the waitlist and room assignment process
Conduct audits of Housing records and Rent Manager
Manage and maintain accuracy of the arrival/departure process
Verbal and written communication with tenants and hotel colleagues
Assist with other duties of the department as required
Degree in Hospitality Management or Business Administration preferred
Possess a strong desire and talent to teach, coach and inspire a team of diverse employees
Previous experience in a training or supervisory role
Excellent working knowledge of Microsoft applications required
Must be able to prioritize work load
Must be detail oriented, highly organized, with good time management skills
Previous customer service, administration and housekeeping experience
Possess a valid Alberta driver's license, with a driver's abstract free of any serious demerit points
Basic understanding of property maintenance

Account Services Coordinator Resume Examples & Samples

4-year college degree from an accredited institution, preferred
Must be able to work a flexible schedule to include infrequent evening and/or weekend meetings
Must have a valid driver’s license and reliable transportation
Excellent verbal and written communication, effective listening and presentation skills
Must be proactive and knowledgeable of creative sales maximization skills to fulfill a hotel's need dates, seasonality, patterns, or strategic objectives
Must be self-motivated with strong time management skills and keen abilities to set and achieve priorities
Hotel administration or sales experience a plus but not required (preferably in the extended stay niche)
Strong problem solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, and ability to remain positive and constructive under stress
Ability to speak effectively before customers and employees of organization
Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization
Fluent in the English language
Ability to create and modify basic documents in Microsoft Word, Excel and Power Point. Must be able to use Microsoft Outlook for e-mail and use the internet for client research
Must become a subject matter expert in all internal computer programs used for sales such as CRM, Lanyon, SharePoint, etc
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Parking Services Coordinator Resume Examples & Samples

35% Administers the gate access device program for the University allowing campus employees, medical students, contractors, and vendors access to the center of campus using manned and unmanned gate access. Monitors gated lot activity through the Scan Net software to validate granted access. Oversees the quarterly lot count. Maintains the parking lot wait list assigning employees once spaces are available. Serves as the main contact for unique situations as it related to employee permits and campus access
25% Coordinates all aspects related to the permit payroll deductions for University employees. Verifies the deduction amounts for each employee updating the system when necessary. Initiates, modifies, and/or inquires on refunds, replacement permits, returned permits, and payroll deductions through the system. Processes the employee separations verifying all balances are accurate
25% Assists the front counter to the department assisting customers with a variety of Parking requests helping to resolve any discrepancies through various forms of communication. Complies with cash handling policies as it relates to the responsibility of maintaining a departmental petty cash fund. Serves as back-up to assist other Registration staff during busy times with a focus on processing contractor, medical, and temporary permits; researching tow invoices to ensure accurate billing; purchasing registration supplies working with the Parking administrative staff
15% Requires constant contact with the public on a daily basis including LSU Administration and other internal or external groups such as contractors ensuring each person is treated in a professional manner. Assures compliance with student records as it relates to the Federal Privacy Act and LSU PS 30. Performs all other duties as assigned by the Assistant Director of Customer Relations & Parking Services

Human Services Coordinator Resume Examples & Samples

Provides weekly supervision to case managers to assure that quality services are provided to clients
Introduces and orients new staff to DMH Case Management policies and procedures and to services in the Greater Lowell Area, to assure that new staff are well oriented to program expectations and to services available to clients in the area
Participates in the Case Management Record Review Committee and follows-up on any observed trends in deficiencies in client records or MHIS with assigned case managers
Enters all MHIS information in a timely and accurate manner
Provides direct care by conducting needs assessments of clients eligible for DMH services to determine the type and intensity of services needed. Responsible for a reduced caseload
Provides supportive counseling to clients and/or significant others to identify, accept, and secure services
Carries out job duties in a professional manner by exhibiting positive attitude and utilizing opportunities for personal growth to enhance the overall operation of the case management program
Attends relevant training in order to effectively use information to improve supervisory skills, supportive counseling/clinical skills and interventions
Develops and maintains working relationships with community agencies and other state programs and agencies in order to identify unmet needs and to effectively access a comprehensive range of services for clients
Demonstrates insight and creativity in the identification and development of new prorams in order to effectively address specific client needs which are currently not being met by existing services
Assumes and/or delegates responsibility for supervisees' consumers when supervisee is absent or unavailable, assuring continuity of services to clients
Contributes to the development of an ogoing resource file so that new community programs/services are identified and shared with team members
Assists clients in developing and maintaining a supportive network in the community, particularly in relation to family and friends in order for clients to develop and maintain meaningful social relationships
Provides transportation to clients when necessary to assure clients get to needed appointments
Provides needed information and education about mental illness, medications, coping skills, services, resources and self-help groups to individuals with service inquires
Knowledge of the legal issues and human rights that are relevant to the work setting and occupation
Conducts activities in a professional and culturally competent manner
Assures that HIPPA regulations are adhered to and that HIPPA sign offs and releases of information are obtained by Case Managers
Assesses client risk issues, presents at PARC committees, and assures that case managers follow through with all treatment/risk reduction recommendations
Monitors assigned programs by meeting with vendor staff on a monthly basis
Enters required information into MHIS for non-case managed clients as well as case managed clients
Reviews PSTPs for non-case managed clients to assure that goals are reasonable, measurable, and movement oriented
Meets monthly with assigned programs to review clients' utilization of identified services and to review whether clients' continue to need the level of service provided
Assumes responsibility and demonstrates growth in appropriate independent decision making
Mental Health Case Manager and Forensic Transition Team Coordinator assignments only: The year of specialized professional experience must have included the clinical care and treatment of psychiatric or emotionally disturbed individuals
Department of Developmental Services assignments only: The year of specialized professional experience must have involved working with individuals with intellectual or other developmental disabilities
Mental Health Case Manager and Forensic Transition Team Coordinator assignments only: A Bachelor's or higher degree in social work, psychology, sociology, counseling, counseling education, rehabilitation, rehabilitation counseling, human services, education of the physically or emotionally handicapped, education of the multiple handicapped, or education of the learning disabled is required

Human Services Coordinator Resume Examples & Samples

Mental Health Case Manager and Forensic Transition Team Coordinator assignments: The year of specialized professional experience must have included the clinical care and treatment of psychiatric or emotionally disturbed individuals
Dept. of Developmental Services assignments: The year of specialized professional experience must have involved working with individuals with mental retardation or other developmental disabilities
One of the following is required for Qualified Developmental Services Professional assignments in the Dept. of Developmental Services only
A current and valid Mass. license or registration as a physical therapist, speech-language pathologist, occupational therapist, audiologist, registered nurse, dietitian, or social worker, OR
Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Motor Vehicle Operator's license or the equivalent from another state

Human Services Coordinator Resume Examples & Samples

Provides education to CSA staff about DMH services, including clinical criteria and specific service authorization criteria
Authorizes access to DMH community resources as available for youth receiving ICC services through CBHI
Facilitates DMH service application process for youth in need of services beyond those provided by CBHI
Provides consultation to CSA care planning teams, including attending care planning team as needed
Actively participates in local system of care meetings
Maintains requested data related to CSA/DMH interface
Provides weekly individual or group supervision to HSC A/B to assist, monitor and provide feedback in order to ensure that quality services are provided to consumers
Trains and orients new staff to DMH case management policies and procedures and to services in the local Site and North East Area
Educates all interested parties of the referral and eligibility determination process and completes initial screening of referrals
Provides consultation to families, other agencies and service providers regarding DMH and community mental health services
Monitors client wait list and prioritizes case assignment and approves case closings to HSC A/B
Monitors consumer records to assure that all necessary documentation is complete and up-to-date
Develops and maintains working relationships with community and other state agencies, in order to identify unmet needs and to effectively access a comprehensive range of services for consumers
Provides case management services to consumers including providing transportation to consumers when necessary
Assumes and/or delegates responsibility for supervisees’ clients when supervisee is absent or unavailable, assuring continuity of services to consumers
Participates in the development of clinical and administrative policy through membership in the North East Area Child/ Adolescent Committee and involvement in special projects as needed
Participates in bi-weekly supervision with the Site Director or designee
Prepare/maintain statistical, administrative and narrative reports as needed to document services and assist in program planning
Attends relevant trainings and carries out job duties in a professional manner to improve supervisory skills and to enhance the overall operation of the case management program
Contributes to the development of an ongoing resource file so that new community programs/services are identified and shared with team members
QUALIFICATIONS REQUIRED AT HIRE
Ability to provide supervision, monitor and evaluate performance of staff and motivate subordinates to work effectively
Ability to effectively interact and negotiate with consumers, family members, multiple community and state agencies and treatment providers
Considerable ability to complete and review needs assessments and individual service plans
Knowledge of local community resources plus knowledge of and ability to work within state agency protocols and administrative structure
Skills and knowledge of counseling and crisis intervention strategies and techniques
Considerable ability to work independently on assignments and ability to direct supervisees in the areas of time management and organizational skills
Clinical ability to effectively perform utilization management of active and wait list clients
Ability to comprehend, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency and unit activities
Capacity for independent decision making under potentially urgent situations
Ability to cope with frustration while persevering in goal directed pursuit of resources
Excellent assessment skills in determining client/family service needs and ability to advocate in an assertive manner for services from other agencies/systems
Ability to utilize conflict resolution strategies when negotiating with families, providers, other agencies or with supervisees
QUALIFICATIONS ACQUIRED ON JOB
MINIMUM ENTRANCE REQUIREMENTS
LICENSE AND/OR CERTIFICATION REQUIREMENTS

Constituent Services Coordinator Resume Examples & Samples

Research and resolve constituent concerns regarding various MassHealth programs. Consult with legislators, Governor’s Office and various external parties and advocacy groups, assuring a timely and informative response to constituents and their advocates
Support the agency’s positive relationship with the Legislature by assuring that Legislators are educated about MassHealth issues; and the Medicaid Director and other senior staff are provided opportunity to learn the issues and concerns that the Legislature has about MassHealth
Work with MassHealth leadership and EOHHS Press Office to develop timely and informative responses to a wide variety of press inquiries regarding MassHealth member issues
Manage the Unit in the Director’s absence, coordinate special projects, and perform other duties as assigned
Strong computer, analytical and interpersonal skills, and the ability to interact effectively with constituents and with employees at all levels of state government
Knowledge of the laws, rules, regulations, policies, procedures, etc., governing Medicaid and MassHealth
Ability to research and gather information and draw reasoned conclusions
Ability to establish rapport with others
Ability to adjust to varying or changing situations to meet emergency or changing program requirements

Senior Data Center Services Coordinator Resume Examples & Samples

Interface to all external Service Providers/Vendors for Data Center Services
Asset Management (electronic inventory management)
Monitor problem ticket queue and respond to Service Requests
Take care of CMP workflow (IMAC-D services & processes)
Capacity management & planning
Coordination of hardware maintenance activities
Coordination of service provider activities
Good receipt handling & processes
Manage Data migration logistics
BA/BS degree in computer studies or the equivalent in work experience
Minimum of 4 years experience in Data Center Services (ITIL)
Advanced knowledge of server hardware
Advanced knowledge in hardware maintenance (Contracts & processes)
Advanced knowledge in IMAC-D services (ITIL best practice)
Advanced knowledge in Project Management
Advanced knowledge in Vendor Management
Ability to work independently and with others in an effective and professional manner
Ability to communicate and work in a multi-cultural environment
Minimum 4 years of professional experience

Special Services Coordinator Resume Examples & Samples

Processes daily / weekly trade files between FASCore and other investment providers
Takes calls and respond to questions from outside investment providers and vendors
Coordinates and administer service agreements with outside investment providers and vendors
Coordinates plan and participant SDB set up for individual brokerage accounts
Proactively proposes and implements process improvements and solutions to problems
Assist with documentation of procedures
Minimum of 5 years experience proving administrative or business support
Excellent customer service, written and verbal skills
Excellent multi-tasking and organizational skills
Advanced computer skills preferred, including Word, Excel and Outlook
Knowledge of Great-West's Retirement Plan Recordkeeping system a plus
Ability to manage multiple tasks and projects
FINRA Series 6 License required within GWRS established timelines

Counseling Services Coordinator Resume Examples & Samples

Familiarity working with UW administrative systems (DARS, SDB, EARS, MyGradProgram)
Familiarity with graduate student union rules and policies for hiring
Web authoring skills
Experience with both undergraduate and graduate advising
Experience with University of Washington curriculum and time schedule procedures

Field Services Coordinator Resume Examples & Samples

Travel to inpatient bedside, member’s home, provider’s office, hospitals, etc., required with dependable car
Intensive Care, Emergency Room or Electronic Medical Record experience is preferred
Required Intermediate Healthcare Management Systems (Generic) *LI-RG1

Mail Services Coordinator Resume Examples & Samples

Monitor multiple in-baskets
Monitor walk-up service counter
Cross-train and provide backup and support for other team members
Ability to answer calls from our outside vendors and resolve problems quickly (ie Purolator, FedEx, QA Courier, Canada Post, etc.)
Handle and supervise all Group Benefit service functions – includes monthly billing cycle and daily Pay Direct Drug cards administration
Input purchase orders using Oracle
Chargeback system functions
Responsible for communicating changes which that can lead to positive process enhancements
Maintain professional positive attitude within all areas of SLF
Recognize what needs to be done to meet our customers needs
LI-MD1

Licensing Exempt Services Coordinator Resume Examples & Samples

Implement, improve, and provide customer support by developing and organizing activities and staff to outreach, recruit, educate, monitor and provide technical assistance to the license exempt providers, their customers, stakeholders and partners
Conduct capacity planning to meet federal and state regulations and requirements, and determine the implementation needs by analyzing data, evaluating implementation approaches, and making recommendations to the licensing leadership team
Work in partnership with the licensing and subsidy teams, DSHS, CCA and SEIU to develop and evaluate operational functionality of the license exempt providers monitoring and technical assistance system by coordinating requirements, developing training and communication materials to meet state, regional, and local needs, designing rules and organizing cross-system activities
Support development and execute license exempt providers' implementation plan from logical models and pilots to the full state-wide approach by planning, consulting, and facilitating implementation activities, eliminating implementation barriers, coordinating with stakeholders, and nurturing relations with the caregivers and families that they serve
Monitor performance by analyzing and documenting performance problems, using data tools to analyze work, and facilitating problem solving teams
Collect information and data to guide the license exempt services enhancement processes by performing ongoing data analysis , training and assisting staff in use of data, implementing quality assurance testing and performance monitoring, utilizing quality assurance techniques and practices
Make recommendations and take action to improve license exempt services performance and efficiency by developing back-up plans and processes for licensing regions, offices/facilities , and multiple units with multiple functions
A list of at least 3 professional references including names, professional titles, and current phone numbers

Senior Laboratory Project Services Coordinator Resume Examples & Samples

Strong interpersonal, communication, organizational, and time management skills,
Demonstrated ability to handle multiple competing priorities; utilize resources effectively
Demonstrated ability of critical thinking and problem solving
Strong written and verbal communication skills including good command of English language. In certain geographies where communication in local language is desired (e.g. Japan, China), excellent command of local language with reasonable proficiency in English preferred
Computer proficiency in word processing and spreadsheet applications
Demonstrated ability to work in a fast-paced environment highly desirable
Ability to manage regional or small global studies
Demonstrated ability to handle multiple competing priorities and utilize resources effectively
Computer proficiency in word processing, presentation, and spreadsheet applications, including proficiency in Microsoft Project, Excel, Word and PowerPoint
High school diploma or equivalent and 3-5 years’ relevant experience and/or equivalent combination of education, training and experience
Bachelor's degree in life sciences preferred
1 year relevant experience in the Clinical, Medical or Healthcare industry preferred

Laboratory Project Services Coordinator Resume Examples & Samples

Must be able to comply with all applicable standards as required by the company
Ability to establish and maintain effective working relationships with coworkers and managers
High school diploma or equivalent and 1-3 years’ relevant experience and/or equivalent combination of education, training and experience. Bachelor's degree in life sciences preferred

Senior Integrated Site Services Coordinator Resume Examples & Samples

Prepare client deliverable documents using appropriate tools and draft text for straightforward documents, under guidance of senior staff
Completion of relevant Clinical Trial Management System (CTMS) fields, databases, tracking tools, timelines and project plan with project specific information
Perform IP release activities on small, straightforward projects or support reviews for larger projects

Rental Services Coordinator Resume Examples & Samples

Serve as the point of contact for customers on contractual matters – specifically rental services. Act as contractual “middleman” between company employees and customers, ensuring timely review and approval / reconciliation of variations.Meet with contractors on a regular basis to review progress, discuss problems and consider necessary changes. Exercise remedies, as appropriate, where a contractor’s performance is deficient and resolve disputes in a timely manner. Ensure that contractor is in compliance with legal requirements, government regulations and contract specifications. Ensure compliance with insurance and bonding requirements
Review and process rental proposals, participate in contract negotiations as needed, oversee contract administration and handle vendor interaction to provide proper contract acquisition. Utilize the competitive bid process. Review bid process specifications, progress, and supporting reports. Examine all bids, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness.Coordinate with staff and legal counsel and participate in the development and fulfillment/execution of contract requirements in accordance with corporate policies and regulatory agencies. Will require extensive time in the field to oversee all rentals
Maintain detailed and organized files for each contract which include original contract, all correspondences, changes/deviations, amendments, clarifications, payment schedules, and customer contact information
Develop and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies
Must have a Bachelor's Degree in Business Administration, Public Administration, Engineering or a closely related field with 4+ years of experience in a chemical plant or related industry
Must have a minimum of two (2) years of experience requesting contracted services including writing service, rental or construction requests. OR minimum of five years of full-time supervisory or leadership experience in chemical plant or related industry
Ability to focus on value delivery and maintaining sustainable competitive advantages
Financial and market analysis skills, and effectively manipulate and analyze data, strongly desired
Initiative to challenge inefficiencies and process deviations
Strong data analysis skills to effectively identify value opportunities
Proficiency with applicable Microsoft applications (Excel, Word, PowerPoint, etc..)
Must be able to obtain and maintain TWIC certification
LI-GF-1

Member Services Coordinator Resume Examples & Samples

Service Member and guest needs through daily contact and feedback
Introduce new Members to those with similar interests. Extend personal invitations to members to participate in events. Attend functions as requested
Listen to member’s concerns, identify the source of the problem and relate it to the responsible manager/department head via written notification. Follow up to ensure resolution and member satisfaction
Act as liaison between members and other departments
Assist members with billing inquiries or disputes
Perform clerical duties including lists, reports, correspondence, collations, mailings, filings
Understand all aspects of Club Plan and Resort property and be able to assist members regarding Club Rules and Regulations. Explain and reinforce Club policies with Club Members and associates
Provide staffing and support as needed for various member events and high volume areas
Promote and refer new member prospects to Club Marketing

Laboratory Services Coordinator Resume Examples & Samples

Supervises and ensures the quality, quantity, and reliability of the work performed by all laboratory support staff
Optimally schedules and distributes personnel during periods of varying work load
Acts as liaison between medical staff and clinical laboratory to clarify orders, obtain missing information, resolve problems, and coordinate the processing of special tests
Ensures compliance with federal, state, and local, medical center, and departmental regulations and policies
Ensures that work areas are maintained for cleanliness, safety, and aesthetics
Provides staff with ongoing training, orientation, evaluation, coaching, and disciplining
Fosters teamwork and harmonious relationships within the department
Handles and resolves patient and staff concerns in a timely manner
Responds to patient care issues to maintain quality of service
Oversees the collection and documentation of patient fees
Determines the supplies needed for operation of the laboratory
Maintains a cost effective budget and keeps current with new products and vendors
Assists in the coordination and maintenance of the laboratory disaster plan
Develops procedures and systems to meet patient care, staff and physician needs
Maintains and updates departmental manuals
Collects workload data and other statistical data as required
Minimum five (5) years of experience in a clinical laboratory
Minimum one (1) year of supervisory experience
Current phlebotomy technician certification (CPT) preferred by Regional Laboratory

Hospitality & Workplace Services Coordinator Resume Examples & Samples

Supports various hospitality & workplace functions at EY, providing consistent quality and cost-effective services
Arrange and coordinate facilities and hospitality services for our customers, including internal and external
Directly manage day-to-day office, hospitality, meeting and in-office hoteling services and programs
Monitor and evaluate performance of workplace, hospitality, meeting and hoteling processes
Receive, log and confirm in-office hoteling and meeting reservations
Receive conference room requests (food, audio-visual, special requests, etc.) and confirm these details are addressed in the most efficient manner
Coordinate with vendors (including caterers)) to satisfy in-office hoteling and conference room needs
Produce various hoteling and utilization reports for review by management
Oversee the building management work order and security/visitor system and manage service call responsiveness
Liaise with building management and outside vendors on minor issues/projects related to HVAC, construction, moving, etc
Involvement with the annual operations and capital budget and confirm that the department operates within its budgetary guidelines
Ownership of floor plans and allocation of work space for employees
Strong customer service, professional presence and communication skills
Work both independently and within a cohesive team structure
Applicable use of independent decision-making skills and empowerment
Fundamental and strategic understanding of workplace, hospitality, meeting and hoteling services
Strong technical skills, including Microsoft Office and Outlook
A minimum of 3-5 years customer service experience ; hospitality experience preferred
High school diploma, with some college education or equivalent experience

Customer Marketing Services Coordinator Resume Examples & Samples

Must be able to multitask different projects and timelines, and have strong initiative to find productivity in day to day tasks
Commercial: Understanding of both retailer and distributor/wholesaler needs. In addition, broad understanding of marketplace dynamics, including chain, Franchise and Control
Curious & engaged with contemporary communication tools/platforms including social media, messaging applications and social selling techniques
Strong understanding of the organization and ability to work cross functionally to ensure the right people are involved
Advance knowledge/ understanding of CRM applications & contemporary communication platforms
BS in Business discipline
Experience in developing or using CRM/Communications platforms
Sales field experience a plus but not essential
Awareness of and understanding of the three tier beverage alcohol model
Proven ability to handle multiple projects with strong task management skills
Strong influencing skills and ability to work effortlessly with cross functional groups
Advanced working knowledge of Excel, PowerPoint, Salesforce & Photoshop
Demonstrated interpersonal and team skills

Workplace Services Coordinator Resume Examples & Samples

Independent judgment based on experience and knowledge of business policies and procedures
5 years of experience in similar role
Ability to communication with all employee levels
Microsoft Office experience

Data Services Coordinator Resume Examples & Samples

Complete the set up of assigned electronic pledge sites for participating companies
Assist in the development of customized email templates used by companies as part of their electronic pledge campaign
Assist in the design process of the standard electronic site template
Communicate with external Employee Campaign Coordinators to resolve minor issues relating to their company’s electronic pledge site once their workplace campaign have begun
Monitor incoming ePledge emails. Respond to donor inquiries via phone and email
Perform payroll information extracts from the Andar database and confirm the accuracy prior to sending to the company according to their campaign schedule and timelines
Manage the development of customized pledge cards and in-house printing process while validating correct sorting sequences and information
Assist with the setup, research, and verification of data for all national campaigns. Work with Truist and/or Campaign Coordinator to collect employee/census data. Ensure all zip code and GiftLink information is entered and updated in Andar. Work closely with Upic to ensure all information is properly added and updated into the Andar
Serve as Liaison between Relationship Managers, Truist and Finance to ensure proper processing and setup of national campaigns. Assist RMs in gathering detailed campaign processing information from companies. Work with Truist and Upic to ensure data received is compatible with the Andar and properly processed as intended
Assist RMs with communicating campaign information to all other United Way and third party processors
Assist with process improvement for Resource Development team, gathering requirements and contributing to solutions
Assist with data imports and edits as needed
Act as a supporting resource for Resource Development for special projects related to data in Andar and CRM
Assist with development and refinement of ad hoc campaign reports and analyses
Assist with data quality management, including management of duplicate donor and agency records
Consistently adheres to inter-departmental, volunteer and constituent service standards
Demonstrate knowledge of and support United Way mission, vision, value statements, service standards, confidentiality standards, and policies and procedures
Position requires strong communications, oral and written skills. The ability to accurately type 65 wpm, edit, proofread, complete and assemble complex reports
This position requires proficiency in database management, Microsoft OfficeSuite to include Outlook, Word and Excel
Relational database experience, preferably Microsoft Access and programming knowledge helpful
Ability to communicate clearly and efficiently with management, staff, volunteers, donors, internal and external customers
Must be detail oriented, very organized and have ability to be accurate and perform well under pressure
Past experience with non-profits and fund-raising helpful

Sepsis Services Coordinator Resume Examples & Samples

RN licensure in good standing by TN Board of Nursing or a Board of Nursing from a compact state
Bachelor or Master’s Degree in Nursing required
Communication and Interpersonal skills to successfully interact with internal and external customers
BLS and ACLS required
Minimum of 3 years Acute Care, Critical Care and/or ED experience with a firm understanding of hemodynamics
Competency in computer skills, critical thinking and oral/written communication skills

International Services Coordinator Resume Examples & Samples

Manage Restoring Family Links cases and volunteer caseworkers
Facilitate communication between Restoring Family Links volunteers and clients
Organize outreach to build awareness and expand the reach of International Services programs on a regional level to community members and community organizations, including through social media
Attend community events, consortiums, and fairs to communicate program details
Develop and maintain relationships with partner agencies
Build capacity of IS programs through ongoing volunteer recruitment and engagement
Develop communication materials or tools (as necessary) to best communicate program information
Assist in IS event planning (documentary screenings, Annual Consular Corps event, Brown Bag events)
Assist in building partnerships with the Los Angeles Consular Corps
Promote Disaster Preparedness to the refugee and migrant communities of the region
Education: Bachelor’s degree or equivalent work experience required; current Graduate students preferred
Experience working with refugees, migrants or other vulnerable communities preferred
Area of study or proven interest in: International Relations, social and behavioral studies, social service case management, advocacy & community outreach, or other relevant focus area
Willingness to support Red Cross Mission and complete the required training
Ability to work sensitively and compassionately with diverse population of clients
Excellent interpersonal, listening and interviewing skills
Strong organizational skills and respect for sensitive information
Willingness and ability to learn and share details of all International Services programs and processes
Ability to comfortably represent American Red Cross to diverse communities of people
Works well under pressure, is flexible, and has strong ability to handle multiple priorities
Other: Excellent computer skills including Word, Excel, PowerPoint, internet navigation/research, database management, and social media are desirable
Spanish speaking preferred

Development Services Coordinator Resume Examples & Samples

Coordinate all address maintenance activities in fundraising database, Raiser’s Edge; work closely with database manager to ensure quality control
Provide general basic mailing list and reporting support to development and alumni staff in Raiser’s Edge as needed
Support Special Events Director in coordinating development and alumni relations events as needed
Daily processing of event registrations received via telephone, mail or web
Daily intake and scanning of all gifts and gift-related departmental mail
Preparation and mailing of Development Services correspondence including tax receipts, acknowledgement letters, and pledge reminders
Provide air-traffic control for all Development Services, including intake of new event requests, project requests, and bulk email requests
Perform various routine maintenance tasks in Raiser’s Edge, including new record creation, processing of Alumni Directory login requests, new event and appeal creation, etc
Provide daily gift-validation support to gift processor; serve as back-up gift entry processor as needed
Have the ability to work occasional evenings and weekends to support events
Perform other related duties as assigned or requested
A bachelor's degree required
A minimum of 2 years’ experience in development or related field, preferably in a higher education setting, with a focus on technology or database-related activities
Exceptional written and verbal communication, analytic, and organizational skills
Ability to manage and prioritize multiple projects and tasks
The ability to work effectively with other staff members
Proficiency with development software systems (Raiser’s Edge preferred) and advanced experience with the Microsoft Office Suite

Partner Services Coordinator Resume Examples & Samples

Responsible for coordinating the processing and reconciliation of complex transactions relative to third party payments, income and expenses and other payment related items associated with Great-West, FASCore and various Institutional Partners. (35%)
Respond promptly and accurately to both internal and external requests received via mail, email, phone or Great-West tracking system (25%)
Perform various tasks surrounding payment processing and prepare non-routine written correspondence to communicate research and resolution of problems. (10%)
Maintains and manages queue for Service Request tickets, ensures that work coming into the queue is assigned immediately and distributed fairly across all team members. Service request tickets are time sensitive so the individual must have a sense of urgency to get tickets assigned. (15%)
Provides timely QA for all non senior team members (10%)
May participate in special projects as well as back up for other Fees – Payment Coordinators (5%)
One or more years of related experience
Communication and Customer Service Skills
EASY, CIRRUS and SAP experience preferred
Strong PC skills, specific to Word and Excel
Able to manage multiple tasks and projects simultaneously
Problem Solver and independent thinker
Must be extremely organized and have a sense of urgency

Field Services Coordinator Resume Examples & Samples

Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat
Creative problem solving skills
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints
Customer focused, delivery oriented, good team member, values honesty and integrity
Travel to other nearby offices is required on an consistent basis

Online Services Coordinator Resume Examples & Samples

Function as a primary and direct point of contact for production locations, Scandinavian retailers and brand owners
Investigate and resolve problems or issues for the customer through use of online systems or communication with production sites and IT Support teams
Administer online ordering systems and provide feedback for their improvement
Input and access information in database systems. Set up and maintain products and supplier registers
Compile reports and statistics on a regular basis using several different data sources
Compile and disseminate customer requirements as necessary concerning online programmes in co-operation with Product Development, Sales, Automation, Design Studio, IT and other specialist teams
Review and co-ordinate sampling of variable data items in online programmes
Attend customer meetings as required

Counseling Services Coordinator Resume Examples & Samples

Strong organizational skills, including attention to detail and management of sensitive information
Ability to understand, apply and communicate complex policies
Ability to relate positively with culturally diverse populations
Strong technological savvy and a high level of proficiency with the MS Office Suite. Comfortable using and learning new technology applications
Demonstrated ability to take initiative, follow through on independent projects, and balance multiple priorities in a fast-paced student services setting
Resourceful and innovative attitude and a desire to use available information to solve problems in a self-directed manner
Experience interpreting and applying Washington State residency statutes, and other policies related to residency or resident tuition at the University of Washington
Knowledge of the UW’s ELPR program
Experience counseling students
Knowledge of University of Washington academic procedures, policies and administrative systems (e.g., SDB, EARS, DARS, MyPlan, etc.)

Amenities Services Coordinator Resume Examples & Samples

Manage Bike Share program: Duties include daily distribution and retrieval of bikes, inspections and minor repairs (inflate tires, lubricate chains, tighten handle bars and seat adjustments, replace bells, reflector lights, kickstands, brakes)
Conduct daily inspection and monthly inventory counts of umbrella stands to ensure adequate supply and umbrellas are neatly stored
Perform weekly inspections of campus recreation areas
Maintain adequate supply of equipment and restock / repair as needed. Recreation items include – foosball tables, air hockey tables, ping pong tables, shuffleboard tables, putting green
Perform daily inspections of the shuttle transportation service to ensure standards are adhered to. Communicate with drivers and shuttle service partners on a regular basis and manage changes in shuttle service accordingly
Coordinate and oversee transportation for special events. Provide logistical support and obtain quotes for private charters
Oversee and coordinate arrivals and departures of special guests as requested
Promote all amenities, conveniences and programs offered
Anticipate obstacles and think creatively to solve problems on the go
Maintain a working knowledge of JLL and Capital One operations including: building services, housekeeping and security
Perform all duties in a professional manner and in accordance with company policies
Follow all safety procedures to ensure a safe working environment
Flexibility to work a varied schedule due to business levels and industry demand
Respond to customer needs and anticipate needs when possible
Expect and react promptly to customer feedback and inquires
Analyze customer feedback and provide strategic direction to continuously improve overall rating
Provide assistance as determined necessary by immediate supervisor to ensure property goals and customer expectations are exceeded
Maintain uniform and grooming standards as outlined in employee handbook and departmental training
Previous experience in customer service industry preferred
Basic mechanical skills
Ability to communicate effectively with clients and to all other departments
Strong organizational & creative thinking skills
Position requires heavy physical labor to include lifting, carrying, and moving, often times outdoors
Reliable transportation – work schedule may vary based on business levels, needs of the customer and operation
Computer software knowledge; to include Microsoft Office Suite

Professional Services Coordinator Resume Examples & Samples

Manage weekly project reporting, budgeting, and forecasting
Manage client billing process on a weekly and monthly basis
Work with Finance to ensure all revenue and expenses are recognized on a monthly basis
Facilitate services/workshops through collaboration with delivery team
Administrator of internal Project Management System
Complete ad hoc projects, reporting and support as needed
Various admin functions
Ability to analyze and solve problems, perform complex tasks, and prioritize multiple projects
Excellent organization, written and time management skills
Ability to work effectively with a range of individuals throughout the company
Experience in the practices and demands of a progressive and evolving Services organization
Proficient in MS Word, Excel and PowerPoint
4 year degree is preferred, but not necessary with appropriate experience

Human Services Coordinator Resume Examples & Samples

Identifies gaps and barriers in service delivery to CSHCN and their families, and implements and advocates for service improvement efforts to increase community and practice capacity in providing compassionate, family-centered care using the components of MHP
Provides leadership and direction for improving systems of care for CSHCN and their families, consistent with the Medical Home Model including: envisioning and facilitating systems change efforts toward family-centered, community-based, compassionate and coordinated service delivery via Medical Home Partnerships
Collaborates with pediatric primary care providers and families to facilitate the development of medical home partnerships in Massachusetts
Provides outreach and training to parents, medical office staff, community-based providers, and educators on legislation, policies, regulations, entitlements, benefits, services, and resources for CSHCN and their families
Engages in outreach and advocacy with families of CSHCN, ensuring that high-risk populations, including those of varying cultural, linguistic, and economic backgrounds, are included in the provision of services
In various venues, including home visits, schools, pediatric primary care practices, hospitals, and MDPH regional offices, conducts client and family assessments to identify service needs, and to monitor and evaluate the delivery of services
Analyzes complex cases and determines the scope and type of services needed, consistent with the promotion of family-centered, community-based, and coordinated care
Facilitates the development and implementation of comprehensive and developmentally appropriate individual service plans for CSHCN through consultation with parents, physicians, schools and other providers
Advocates for families with schools, day care, health care, and other community providers
Facilitates communication between families and providers
Arranges for clients to receive services by providing referrals to residential, training, and medical facilities and service agencies by consulting with: state agencies, service providers, private vendors, and clinical professionals to coordinate service delivery; by monitoring service delivery between client and service providers; and by coordinating financial assistance for clients
Collaborates with other DPH Central and regional program staff, including Family Ties, MRT, Catastrophic Illness, Massachusetts Technology Assistance Resource Team (MASStart), and Early Intervention and other Division of Perinatal, Early Childhood, and Special Health Needs (DPECSHN) programs to ensure the promotion of family-centered, community-based, coordinated care, and family-to family supports and transitions for CSHCN and their families
Identifies, coordinates, and promotes effective and efficient utilization of existing resources
Administers and supervises the regional Family Support Program by managing individual family appropriations, budget, authorizing expenditures for the purchase of service, reviewing and approving payment, completing monthly budget reports, and maintaining a record system
Maintains accurate and complete documentation of client services including compilation, maintenance, and preparation of case statistics, resource/service data, and responses to information requests
Mentors and educates medical and nursing students and health care providers in providing comprehensive, coordinated services for CSHCN using the Medical Home Model
Collaborates with supervisor(s), other care coordinators, and program staff in the development of program policies, standards, and evaluation
Participates in DPECSHN continuous quality improvement initiatives
Collaborates with DPECSHN staff and programs including EI, Community Resource Unit, MASStart and Medical Review Team
Prepares and submits activity reports to supervisor(s) and/or data collection staff per program specifications
Monitors outcomes at the child, family, practice ,and community level
Utilizes data to facilitate evaluation and quality improvement of care coordination programming in assigned practice site and region
Identifies his/her training and staff development needs, and attends programs to meet these needs
Participates in regional office meetings, as appropriate, to respond to specific regional needs and initiatives
Supervises and trains student interns as assigned
Coordinates work groups to accomplish program objectives and goals
Ability to understand information and ideas, both verbally and in writing
Ability to identify the nature of problems
Service Orientation: Actively looking for ways to help people
Adaptability/Flexibility: Being open to change (positive or negative) and to considerable variety in the workplace
Concern for Others: Being sensitive to others' needs and feelings, and being understanding and helpful on the job
Dependability: Being reliable, responsible, dependable, and fulfilling obligations
Persistence in the face of obstacles on the job
Ability to accept criticism, and work calmly and effectively with high-stress situations
Interacting with Others: Persuading others to approach things differently

Related Services Coordinator Resume Examples & Samples

Build a network of providers throughout the state within the private sector as well as local school districts
Negotiate rates with providers based on market value of services rendered
Maintain awareness of current related services expenditures and annual budget guidelines
Establish contracts with service providers as appropriate
Ensure existing contracts are compliant (current licensure, documentation)
Maintain current and accurate database of related service providers
Ensure appropriate placement of all students requiring some form of related services in an expedited time frame (less than one week) with a provider within 30 miles of the student’s home
Ensure all parties involved with the student have copies of necessary paperwork, including the most updated IEP goals
Ensure distribution of quarterly progress reports to all necessary parties for all students receiving some form of related service
Maintain tracking tools for students receiving related services
Ensure attendance at related service sessions
Work with therapists/families when conflicts arise in a professional and prompt manner
Ensure yearly evaluations occur in a timely manner
Work with lead teachers on IEP requirements for related service goals and services
Work with school psychologist during evaluation process for students receiving current related services
Work directly with Finance and Special Programs Manager on verification and approval of all related service bills
Maintain database of all related services, invoices, and students
Continued research into related service options available in the virtual setting
Assist with enrollment process as determined by the Special Programs Manager
Other duties as assigned by Head of School and/or Special Programs Manager
Organizational skills, multi-tasking abilities
Ability to work without direct supervision
Flexible schedule; Ability to travel up to 10%
Bachelor’s Degree in Education or Business
Working knowledge of special education and/or related services
Special Education Teaching Endorsement
Working with Fingers: Ability to type, sort through pages/papers, or otherwise work with fingers (including thumb) and palm on average 8 hours daily
Repetitive Motion: Ability to move wrists, hands, and/or fingers such as in typing on average 8 hours daily
Sitting: Ability to sit on average 8 hours daily
Visual: Ability to be able to see and read PC screens, and normal type size print
Hearing: Ability to answer/route telephone calls, and understand what clients and co-workers are saying in normal conversation
Comprehension: Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to understand, remember, and communicate routine, factual information. Ability to understand problems and to collaborate and explore alternative solutions
Organization: Ability to organize thoughts and ideas into understandable terminology. Ability to organize and prioritize work schedules on short-term basis
Reasoning/Decision-Making: Ability to apply common sense in performing job
Communication: Ability to understand and follow basic instructions and guidelines. Ability to complete routine forms, use existing form letters and/or conduct routine oral communication. Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information. Ability to communicate with individuals utilizing a telephone and computer; requires ability to hear and speak effectively on the phone. Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, expediently and at sufficient volume. Ability to make presentations/speak before groups
Mathematics: Ability to count accurately. Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy. Ability to compute, analyze, and interpret numerical and statistical data for reporting purposes
Computers/Peripherals/Other Office Machines: Computer and Telephone
Computer Software: Electronic Mail Software (Microsoft Outlook preferred); Spreadsheet and Word Processing Software, (Microsoft Excel and Word preferred); Presentation Software, (Microsoft PowerPoint preferred); Web proficiency
Other Tools/Devices/Machines (including Vehicles): No other tools, devices or machines are required in order to perform the essential functions of the position. However, the employee must have reliable transportation in order to perform the essential functions of the position
The noise level in the office is usually moderate (computers, printers, light foot traffic)

Workplace Services Coordinator Resume Examples & Samples

College degree or commensurate office management/facilities experience
Self starter; handles self with minimal supervision and is pro-active
Ability to plan and organize work in the required areas
Proficient at using the Microsoft Office Suite and Google Docs

VIP Services Coordinator Resume Examples & Samples

Acknowledge guests immediately upon entering the VIP Lounge
Anticipate VIP guest’s needs, respond promptly and positively however busy and whatever time of day
Model the 12 Unmatched Service Standards at all times, no exceptions
Resolve guest complaints/discrepancies to the best of your ability ensuring guest satisfactions
Evaluate departing guests for additional complimentaries before printing departing folios
Process all in-house comp Limo requests
Maintain a complete knowledge of all Venetian/Palazzo products and services, as well as maintaining a complete knowledge of all Las Vegas’ products and services in order to be professional concierges
Coordinate all Butler arrivals and maintain the Butler Suite List
Maintain a complete knowledge of and comply with all procedures of VIP and Casino Marketing
Performs all other duties as assigned by management
Coordinate and expedite the flow of work and materials within or between departments according to established company guidelines
Establish workloads, assign tasks, and review results
Coordinate and expedite the flow of work
Monitor the organization's potential financial risk of projects assigned; compute, catalog, and record numerical data to keep financial records complete
Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining project records or achieving desired results
Develop, write, and edit proposals. Maintain adherence to planning, policies, and practices
Oversee personnel while facilitating a specific project or assignment
Possess skills to expedite clerical processing, evaluate information, and implement or take action based upon information
Exercise discretion and judgment based on available information related to projects assigned
Direct others in completion of a task or assignment
Render advice to others, and provide expertise or judgment based on information gathered, studied, processed or reviewed
Consistent and regular attendance is an essential function of this job
Proof of authorization/eligibility to work in the United States
Must be able to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form
Must have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
Must maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
Must maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards
Must have 2 years previous VIP experience preferred
Must have strong customer service skills and able to withstand a fast paced casino environment
Must have previous casino experience with ACSC and LMS experience
Second language preferred
Must be able to address highly stressful situations with clients using sensitivity and the utmost tact and politeness

Technical Academic Services Coordinator Resume Examples & Samples

Coordinate technology enhanced courses; troubleshoot and suggest appropriate AV delivery methods for individual courses
Coordinate and archive video-recordings of ECE lectures and ECE graduate seminars
Maintain and update the ECE seminar webpage
Add documents to and maintain the academic affairs electronic boards
Track software agreements and recommend renewals and dual-use as needed/required
Create and troubleshoot archive folders for course materials
Create and collect completed capstone design evaluations
Schedule the departments technology enhanced classroom
Work closely with the Academic Services Coordinators to ensure courses are scheduled in the appropriate labs with no overlaps
Track, purchase and maintain inventory of lab supplies and equipment
Work with faculty on courses scheduled in the labs to ensure that lab requests are prepared for in advance and met prior to the start of the semester
Purchase standard lab equipment and replenish supplies for core ECE courses on a semester basis
Order parts for capstone design projects within team budget limits and coordinate and track distribution of the supplies
Ensure lab equipment is up to date, in working condition, and make recommendations to faculty and IT for upgrades
Track lab equipment maintenance agreements and recommend renewals as needed
Coordinate lab safety inspections, confirm compliance and ensure proper signage is posted
Conduct and coordinate training sessions for students on lab equipment use and safety
Keep labs secure and monitor access control via the University key card access system
Work closely with the Academic Services Coordinators to coordinate and setup project demonstrations
Take/coordinate photographs during course projects and demonstrations
Create/coordinate videos of undergraduate course projects for archive in preparation of the departments accreditation
Monitor and resolve requests and questions sent to the virtual email for ECE labs
Implement and monitor access to ECE buildings for all faculty, staff, students and visitors using the University’s key card access system
Take the lead with coordinating and requesting specific technology and recordings of the ECE diploma ceremony
Knowledge of basic lab equipment in an engineering environment; or related experience or knowledge
Knowledge of AV equipment use and operation
Proficiency with various computer applications and tools used for online education
Excellent communication and organizations skills
Ability to work independently and communicate effectively in a team environment
Excellent organizational, reasoning, problem solving and analytical skills
Ability to work occasional evening and weekend hours will be required

Technical Services Coordinator Resume Examples & Samples

Responsible for coordinating work-study shift scheduling for student employees in the Technical area, and helping ensure all events are properly staffed and hours worked are accurately documented and reported to the Concert Business Manager
Knowledge, skills and abilities equivalent to the completion of at least four years of college with a concentration in music or theater performance, recording or live sound engineering, music technology, technical theater or related field
Adaptability – Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations
Experience working alongside a large staff of part-time student employees
Working knowledge of digital and analog audio systems, practices, and theory, and of professional audio hardware and software

Building Services Coordinator Resume Examples & Samples

Picks up litter left around the facility, empties trash cans, removes garbage from inside the building and sets out cans for pick up
Sweeps, mops, vacuums, and cleans carpet on a routine basis
Cleans windows, mirrors, televisions, and all furniture including dusting and polishing
Maintains and cleans facility including restrooms, break room, dining area, storage areas, coffee center and water fountains
Replaces soap, antibacterial, and all paper products in dispensers
Assists in setting up and taking down equipment for activities
Requests supplies and equipment as needed
Cleans and maintains all cardio and weight machines
Utilizes safety measures and assists in the overall safety at all times inside the building
Knowledge of basic custodial procedures and ability to complete assigned tasks within work time
Ability to understand and carry out verbal and written instructions
Ability to push or pull heavy objects using up to 50 pounds of force
Ability to stand for extended periods of time
Ability to use fine motor skills to operate office equipment and / or machinery
Ability to receive and comprehend instructions verbally and / or in writing
Ability to use logical reasoning for simple and complex problem solving
1 year of experience maintaining up to 32,000 square feet

100

Technical Services Coordinator Resume Examples & Samples

Provide logistical support for programs as appropriate; provide backup support for student staff, including assisting with troubleshooting calls. (35%)
Maintain audio visual and technology based equipment for day-to-day and specialized programming needs for the Student Center, Black Box Cabaret, and programs supported by the OSU held outside of these spaces; and provide ongoing training and assistance to student staff responsible for providing operational technical support. (25%)
Facilitate equipment preventative maintenance; develop and maintain audiovisual equipment inventory; research new equipment; follow technology industry developments; create proposals for equipment and facility upgrades; and recommend appropriate purchases, based on trends and best practices in student unions and higher education. (15%)
Assist with the development of the budget as it relates to audiovisual, technical support and staffing needs. (5%)
Actively participates in department meetings, training programs, collaborations, retreats and planning sessions

101

Furniture Operations Services Coordinator Resume Examples & Samples

Act as a liaison between the Furniture Operations Department and the LOB’s for scheduling installations, confirming delivery
Track job cost
Oversees 3rd party and internal installer needs. i.e., PO’s, cost adjustments, return trips, etc
Utilize internal and 3rd party scheduling modules
Works from and updates the job queue
Acts as an extra support for the local market operations supervisors when needed
Organizes workload to comply with deadlines and priorities; works independently to complete routine department or group functions
Any assigned duties as required

102

Senior Workplace Services Coordinator Resume Examples & Samples

Work with cross regional subject matter experts to share Swiss processes and guidelines so as to fit in with what we do as a Department across the EMEA region
Interface with IT for all IT-related crossovers, particularly in the sharing of knowledge for all Audio Visual kit used within the Morges office
In partnership with the physical security team, ensure all staff and visitors comply with Security standards (visitor sign-in process, badge surfing, data protection, etc)
Support regional initiatives around sustainability and social programs
Manage the updating of Serraview as and when required, ensuring all unassigned FTE's are kept to a minimum and are allocated to the appropriate team within the application
Bachelor degree in related discipline (preferred)
Minimum 2 years of related Supervisory experience in Facilities Management (preferred)

103

Advertising Services Coordinator Resume Examples & Samples

Provide advertisement-related support and fulfillment to our Lawyer Directory
Work with new clients to create online attorney profiles
Process lawyer directory billing and contact customers to resolve payment issues
Answer customer inquiries in Salesforce
Lead credits, update profiles, log in information, changes to subscription, how to submit content, etc
Provide welcome calls to new subscribers
Perform other duties and responsibilities as may be assigned from time to time
Ability to multi-task and work independently while exercising excellent judgment
Comfortable in a fast-paced sales environment, with a solid work ethic
Work well under pressure, and at all times demonstrate cooperative behavior with customers, colleagues and supervisors
Ability to prioritize multiple and sometimes competing deadlines
Work well in a team environment and contribute to the team’s success
Knowledge of Salesforce.com a plus
Knowledge of Vertical Response or Exact Target a plus

104

Fqhc Services Coordinator Resume Examples & Samples

4+ years of healthcare experience with payer or provider
Community development and community organization experience required. Health center experience preferred
General knowledge of managed care organizations and relationships to FQHCs and RHCs
Public speaking to community based organizations and member advocacy experience required

105

Enterprise Services Coordinator Resume Examples & Samples

Should have full understanding on the job
Ability to develop solutions to variety of problems of moderate scope and complexity. Refers to practices and procedures for guidance
Requires no instruction for routine work and general instructions for new lines of work or special assignments; supervision is limited. Participates in determining details of assignments to accomplish a wide range of objectives. Plans, schedules, and arranges own activities. Work is reviewed upon completion for adequacy in meeting objectives
Interacts frequently with internal and external personnel and customers. Obtains or provides information on important or sensitive organization matters
Able to build relationships with a variety of stakeholders including; Global staffing, Global mobility, HR,IBIS,Finance,employees & Business
Excellent knowledge of recruiting and hiring processes
Flexible with regards to varying stakeholder requirements
Fluent in English (written & spoken)
Good Knowledge of Staffing & Global Mobility process & Policies

106

Employment Services Coordinator Resume Examples & Samples

18 mos. trg. or 18 mos. exp. in state & federal regulations governing implemented training &/or employment programs
18 mos. trg. or 18 mos. exp. in public relations
18 mos. trg. or 18 mos. exp. in human resources training & development programs
6 mos. trg. or 6 mos. exp. in labor market data & employment trends
3 mos. trg. or 3 mos. exp. in manpower planning
3 mos. trg. or 3 mos. exp. in operation of computer terminal &/or personal computer

107

Robotics Services Coordinator Resume Examples & Samples

Work with staff to use a standardized setup for robotic cases and operating rooms
Graduate of an accredited school of Professional Nursing
BSN or current enrollment in a Baccalaureate or Master’s in Nursing Program
RN with current licensure or RN with temporary permit to practice from the Board of Nurse Examiners for the State of Texas or
Graduate of a one or two year program of Surgical Technology with certification as a CST
Able to scrub or circulate or first assist on robotic surgery cases
Able to effectively multi-task often and change functions quickly
Develops and maintains respectful and collaborative relationships and interactions with others
Demonstrates attention to detail in planning, executing, and evaluating tasks related to position
Demonstrates superior time management skills; able to assist in directing tasks of others related to robotic surgery care delivery
Assists with data collection, management, and reporting as required
Demonstrates Excellence Always values in communication and interpersonal interactions and effectively solves problems and challenges in a respectful and positive manner
Advocates for team members related to skills development, education, processes and the surgical environment
Maintains all required professional development and competency requirements

108

Cardiovascular Services Coordinator Resume Examples & Samples

Demonstrates organizational skills specific to position responsibilities
Provides for departmental orientation and confirms staff member’s ability to fulfill job expectations
Encourages and supports staff development
Participates in intra and interdepartmental performance improvement activities
Encourages positive relationships with all departments
Maintains a safe, clean, secure environment for patients, staff and other customers visiting the hospital
Supports Cath Lab and other hospital departments by assisting when time is available
Delegates responsibilities when appropriate to provide for job growth and learning opportunities
Understands the approaches and methods of performance improvement. Establishes and monitors quality control standards for the CV program
CVIS Registry Management
Provides guidance and recommendations for internal process improvement in support of departmental and interdepartmental methodologies for CVIS services
Responsible for leading the effort in capturing, validating, and submitting registry data to various cardiovascular registries
Provides recommendations to CV Director, Administration, CPC Committee and Staff to ensure the overall success of the organization’s compliance with the national benchmarking goals and CPC Accreditation
Responsible for appropriate data entry and ensures that all parties play an integral part of the appropriate department’s daily workflow based on best practices from both industry experience, Lumedx Training, Registry, and Accreditation Guidelines
Collaborates with Department Administration to arrive at appropriate solutions for corrective actions to meet the department’s needs in support of their documentation and collection of registry data as part of their patient/ procedure documentation
Teams with Department Administration to support process improvements for attainment of minimum level of nationally established benchmarks and best practices for CV
Validates registry databases and data prior to submission to appropriate registries
Responsible for communicating to the appropriate facility representatives the results of the data submission and recommendation for improvements
Chest Pain Accreditation Coordinator
Demonstrates competency in emerging ACS treatment and diagnostic modalities
Actively involved in educating others about the care of the ACS patient
Assists in presenting ACS case reviews to medical staff for purposes of continuing education and process improvement
Participates in ACS policy and protocol development

109

Auxiliary Services Coordinator Resume Examples & Samples

Bachelor’s degree from an accredited college or university in Business, Finance, Accounting, Health Care Administration or a related field
2 years of Finance/Accounting experience which include project coordination and customer service experience
Knowledge of systems/applications life cycle management concepts used to plan, develop, implement, and maintain excellent customer relationships and facilitate business growth
Familiar with best practices and ability to successfully and effectively coordination multiple projects concurrently on a daily basis
Ability to establish and maintain strong and effective, professional working relations with subordinates, peers, colleagues, associates, customers and vendors/partners
Self-starter, with a strong sense of proprietorship, and a passion for the highest level of customer service and satisfaction
Experience tracking revenue, timely invoicing and producing cost studies to determine pricing Strong business acumen
Experience and demonstrated skill in managing and driving multiple tasks and projects to success leveraging industry best-practices tools, techniques and methodologies
Experience working in a higher education and/or healthcare environment
Experience coordinating research projects
Previous experience with PeopleSoft A/R or QuickBooks
Contract administration experience
Experience with a fee-for-service lab

110

Partner Services Coordinator Resume Examples & Samples

(35%) - Responsible for coordinating the processing and reconciliation of complex transactions relative to third party payments, income and expenses and other payment related items associated with Great-West, FASCore and various Institutional Partners
(25%) - Respond promptly and accurately to both internal and external requests received via mail, email, phone or Great-West tracking system
(10%) - Perform various tasks surrounding payment processing and prepare non-routine written correspondence to communicate research and resolution of problems
(15%) - Maintains and manages queue for Service Request tickets, ensures that work coming into the queue is assigned immediately and distributed fairly across all team members. Service request tickets are time sensitive so the individual must have a sense of urgency to get tickets assigned
(10%) - Provides timely QA for all non senior team members
(5%) - May participate in special projects as well as back up for other Fees – Payment Coordinators

111

Visitor Services Coordinator Resume Examples & Samples

Museum visitor services and/or volunteer management experience preferred
Excellent customer service and interpersonal skills; ability to work effectively with diverse constituents
Ability to prioritize and multi-task
Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness

112

Managed Services Coordinator Resume Examples & Samples

Experience in payroll production - setup/implementation experience is a plus
Good communications skills in client facing contexts
Project Management/ Project Coordination experience
Initiative & proactivity, analytical and problem solving
Well-organized and methodical. Exquisite attention to detail
International exposure, ability to work in a multinational environment
Excel, Access
College degree or equivalent in education or experience
Payroll/HR Training are an advantage

113

Essential Services Coordinator Resume Examples & Samples

Lead the planning, coordinating and implementing of the Essential Services Programme
Oversee the coordination and delivery of results based monitoring and evaluation
Facilitation and dissemination and generation of knowledge including its impact made on Essential Services
Lead and maintain working level coordination mechanisms, including at the government level and civil society partners
Ensure clear, consistent and transparent communication among all partners and support establishment of participatory governance and decision-making practice
Organize and lead UN-GoK Essential Services partner meetings
Facilitate and support UN-GoK agencies and partners in the preparation of work plans, budgets and results frameworks that align with Essential Services Guidelines and national EVAWG priorities
Consolidate the Essential Services work plan and financial information and share with partners for revision and approval
Coordinate with other UN agencies, government departments, donors and NGOs to ensure that Essential Services Programming and other UN Women-EVAW -related activities are harmonised and coordinated with other in-country efforts
Provide secretariat services and follow up on the decisions taken
Ensure that all partners work together to deliver and report on programmes in compliance with work plans, time frames and Essential Service and GoK commitments
Facilitate the delivery of the programme outcomes by leading & promoting a coordinated approach to delivery, including generating and maintaining synergies between different outcomes
Facilitate resolution of disputes among partners and troubleshoot obstacles to timely implementation
Support the process of managing financial resources for achieving results in line with the outputs and activities outlined in the joint programme document
Manage delivery of results by using best practice and know-how and accordingly plan delivery of resources
Lead by practice an enabling environment for high level performance of all partners in meeting the benchmarks established in the Essential Services Programme
Support all partners' implementation of programme activities through: a) direct assistance; b) technical/operational advice facilitation of technical experts i.e. consultancies
Ensure that Essential Services partners identify technical needs in order to implement programme activities
Support the FPA Implementation Plan Steering Committee and Essential Services programme partners in identifying good practices and lessons learned and documenting this knowledge
Lead the process of knowledge creation and dissemination related to national and international know-how in EVAW. Partner with practitioners and members of the UN global networks and leadership of the practice and sub-practice teams in the partner UN entities
Lead and/or support analytical development work of the team and ensure high quality knowledge products
Promote the substantive quality of all knowledge products, reports and services, and ensures effective integration and compatibility with other practice areas
Contribute to the production of reports and publications, and serve as peer reviewer
Initiate and drive links with other initiatives including joint programmes to identify good practices and share lessons
Encourage learning and sharing of knowledge
Ability to contribute to the formulation, implementation, and monitoring and evaluation of development programmes and projects
Ability to advocate and provide advice
Ability to build strong relationships with clients, focus on impact and results for the client and respond positively to feedback
Basic financial and budgeting skills
Strong IT Skills
Masters’ Degree or Higher + years of experience requirement: Minimum 2 years of relevant experience at the national, regional or international development level with substantive experience in the area of development and/or gender equality and hands-on experience in ending violence against women and girls

114

Laboratory Project Services Coordinator Resume Examples & Samples

Use knowledge of Protocol specific and routine tasks to ensure outputs are delivered in line with organizational standards and client expectations
Conduct tasks that support all phases of the relevant project-specific protocol, including but not limited to giving input into the design of the monitoring plan to adequately monitor the project and completion of protocol-specific laboratory manuals and flow charts
Conduct or oversee the all bio sample monitoring tasks including the day-to-day running of designated projects, including patient specimen management receipt, pending lab analyses (including third party lab), and reports, along with other duties as detailed in the project-specific monitoring plan
Proactively follow up on shipments to third party labs, including handling of any misrouted samples, real time data cleaning and play an active role in issue resolution for sample shipment
Through data analysis provide BOL with detailed input to study level bio sample status
Provide necessary bio sample reports to BOL to meet agreed KPIs and milestones
Prepare and maintain project documentation files and update and maintain internal databases with project specific information
Coordinate information and communications for designated projects at the site level and with the third party lab including identification and escalation of discrepancies. Participate in external and internal audits as appropriate
Develop and present information effectively to internal & external audiences, where the information is specific to the role and protocol, such as lessons learned, audits and sharing best practices (e.g. department training)
Contribute to process improvement and efficiency initiatives for sample management
Liaise with other departments and support services (e.g. Logistics Department, courier services) in order to expedite the transportation of patients’ laboratory specimens
Work hand in hand with the Q2 Solutions logistics for all Q2 Solutions regional locations, ensuring consistency across all global shipments
Ability to recognize, utilize and/ or combine/consolidate shipping data from third party lab and central lab when necessary to retrieve or report appropriate information and collaborate with data management as required
Strong written and verbal communication skills including good command of English language
Computer proficiency in word processing, presentation, and spreadsheet applications
Ability to establish and maintain effective working relationships with co-workers, managers and clients
Knowledge of Q2 Solutions processes and computer systems and how they relate to pRED and third party needs is desired

115

Workplace Services Coordinator Resume Examples & Samples

Administer one or more Workplace Solutions programs to continually support Accenture’s Workplace Solutions strategy, managing work activities around pre-defined short and long-range program goals, objectives, policies, and operating procedures
Collect, compile and analyze program activity data. Prepare statistical and narrative program reports
Support the daily operations of a business program
Support the business cases development for programs and related projects
Support communication and change management plans as appropriate, to successfully introduce, implement and sustain the program
May manage and direct the work of other Workplace Solutions personnel
May develop and implement tracking and reporting, to maintain records of program activities and deliverables
May develop or assist with the development and implementation of policies and procedures, to ensure efficient implementation and execution of programs
Provide leadership and direction in matters related to facility operations and scope/quality of services
Provide leadership, direction, development and employee supervision within the areas of responsibility
Manage relations with internal leadership and stakeholders
Participate in the strategic review of business operations and also ensure execution of Workplace Solutions strategy, policies and goals with a focus on long-term business planning and forecasted Workplace Solutions requirements
May conduct quality assurance checks to ensure service standards are being met
May act as a point of contact for the landlord or external providers and manage regular contract relationships
May be single point of contact for Workplace Solutions in a specific location
May provide support related to on-site catering and liaise with Event Planner(s)
Act as a resource for questions from workgroup and customers
May be involved in actions related to programs or projects
Previous experience using a computer
Positive attitude and professional appearance

116

Program Services Coordinator Stu Serv Prof Resume Examples & Samples

Processing and rendering applicant reviews, transfer credit evaluation and posting of credit for various levels of applicants and degree check-out processes
Responding to and/or updating public resource information related to the institution through research and collaboration
Assist in managing project-based activities and ensuring proper business documentation
Participate in new student orientations
Demonstrated ability to interpret and apply and administrative policies and procedures
Demonstrated ability to analyze and evaluate information and make accurate recommendations on appropriate course of action including rendering decisions on applications for admission
Ability to resolve a wide range of issues from inquiring participants and others with sensitivity, discretion, and accuracy
Ability to complete assignments on time and with a high degree of quality, accountability, responsiveness and to take projects from start to finish
Ability to demonstrate, verbal and written communication skills; strong attention to detail and accuracy
Strong understanding of technology and capable of leveraging technology efficiently and effectively with particular knowledge of admission/enrollment systems and its use for technical writing
The ability to work in a fast-paced, service-based environment handling competing demands, prioritize tasks, and deliver results
Demonstrated ability to communicate and work effectively with colleagues, faculty, students, and overall administration

117

Cardiovascular Services Coordinator Resume Examples & Samples

Nursing process
Knowledge of general medical procedures
Knowledge and understanding of medical terminology as it applies to medical processes/procedures
Ability to present medical information to non-clinical audiences
Ability to lead team members and/or staff
Ability to use Microsoft office products such as Outlook, Word, Power Point, and Excel

118

Employee Services Coordinator Resume Examples & Samples

Working under the direction of the Employee Services Lead, support employee services programs for Johnson Controls employees
Interact with employees, managers and the executive team to provide quality programs that enhance employees’ work life
Bachelor’s Degree in Human Resources, Communications, Business or equivalent
Strong verbal, written, analytical, and interpersonal skills with proven ability to interact effectively with all levels of the organization including employees, management, and senior executives
Demonstrated ability to coordinate, plan and deploy programs and initiatives
Solid PC skills with proficiency in Microsoft Office suite software

119

Field Services Coordinator Resume Examples & Samples

Bachelor's Degree in Health Services or Nursing is required
Experience working in OB is preferred
Bilingual skills (Spanish/English)
Healthcare Management Systems (Generic) is required *LI- Post

120

PBM Services Coordinator Resume Examples & Samples

Facilitate relationship with clients and vendors
Pharmacy Technician Certification required; in good standing with State Board of Pharmacy
Minimum of 1 years' experience as a Pharmacy Technician
Intermediate to advanced computer skills and proficiency in Microsoft Word and Outlook

121

Technical Services Coordinator Resume Examples & Samples

Maintains computer scheduling system for training materials, compiles and distributes materials and continually updates listings for staff
Receives and distributes job-related mail; may handle information of a confidential nature. Types, transcribes, and may compose letters and memos to consultants or clients
Responds to consultant and client requests by phone, email or verbally
Maintains files, records and reports. Files and locates materials as needed
Gathers and composes departmental information, etc. Completes related work assigned as requested by consultant
Performs computer-related work for client training sessions, workshops board meetings and other related needs using Word, Excel, and PowerPoint. Generates loss reports and other information requested by consultants and clients using the Risx-Facs system
Packages training programs with enhancements and resources
Manages and distributes material for OSHA 10-Hour classes
Maintains current reference and support materials using the Internet, publications, etc
Researches and provides information to consultants and clients on various risk control topics
Communicates with clients and consultants on risk control topics, including State/Federal compliance initiatives, and serves as a resource for questions related to these topics
Provides support assistance for RCCS web platform staff and clients
Provides technical data entry and support in OSHA advocacy role for clients with OSHA Recordkeeping services
Handles projects as required by immediate supervisor such as special reports of a confidential nature, assists with manual development, etc
2 or more years related work experience

122

Technical Services Coordinator Resume Examples & Samples

Use technical knowledge to evaluate problem tickets and respond within service level agreement timeframes, and as needed escalate to appropriate support personnel
Work with internal and external customers to resolve issues, troubleshoot, and gather more information about problems
Proactively identify top ticket generators for inclusion in the internal knowledge base
Provide feedback and suggestions about process modifications and areas for improvement
Manage change control process for deployment to production environments
Prioritize problem and enhancement request queue to satisfy end user requirements within service level agreements
Set standards operating procedures for routine operations and problem resolution across platforms
Assist with the transitioning of new IT processes and systems from development to a production environment
Four years work experience in a technical position
Bachelor degree in Computer Science or Business preferred
Certification in technical training
Strong Knowledge of systems management processes and procedures on Microsoft Windows desktop and Server Platforms
Strong knowledge of Networking Concepts and Technologies (e.g. TCP/IP, DNS, DHCP, Hubs and Routers)
Strong organizational abilities
Strong problem solving skills and ability to perform during stressful situations
Understanding of software development life cycle and enterprise-level business systems
Knowledge of data archiving methodologies and use of system backup software (preferable Veritas Netbackup)
Knowledge of how to use enterprise management tools
Lifting and carrying items up to 50 lbs
Ability to work independently and creatively problem solve technical problems
Ability and flexibility to support multiple shifts as well as respond to on-call requirements during non-business hours
Ability to work offsite at other locations when necessary (less than 10% of time)
Prolonged sitting and standing
Prolonged visual contact with computer monitors

123

Convention Services Coordinator Resume Examples & Samples

Answer telephone and email messages. Respond accordingly
Open and distribute mail
Maintain and stay abreast of the latest computer programs/innovations (as applicable)
Filing of all pertinent correspondence in a timely manner
Type all correspondence pertaining to department
Maintain adequate inventory of office supplies
Responsible for the smooth operation of the office
Type and distribute meeting minutes
Maintain trace file as needed
Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)
Assist with daily operations of the Business Center as needed
Assist in copying/faxing/mailing
Greet guests/clients/employees when necessary
Attend meetings/training as required by management
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions

124

Workplace Services Coordinator Resume Examples & Samples

Manage all aspects of locker management database in IWMS and related communications on a daily basis for new hires and change requests, create file drawer move template for weekly office moves, compile all new keys for all the above and coordinate distribution
Directly manage day-to-day file drawer-related requests though dedicated mailbox, hotline and service window
Maintain all file drawer signage, permanent and temporary, throughout building
Coordinate all on-going file drawer cleanup projects. Maintain reconciliation log for all
Create and manage file drawer move template and communications for large scale moves
Effectively team and communicate with all departments within H&WS to generate buy-in to enforce existing policies and opportunities for process improvement. Help identify opportunities for staff development and cross-training
Strong customer service and communication skills, both written and oral. Ability to communicate with people at all levels, and to have difficult conversations / deliver difficult messages
Sound organizational and decision making skills
Ability to learn and use the Ernst & Young IWMS and workplace management system tools
In-depth knowledge of systems, tools and procedures related to office maintenance, hospitality, meeting and hoteling services
Flexibility to work some overtime and weekends
Microsoft office experience; Lotus Notes and Word required
Hours: 9am-6pm

125

Maven Member Services Coordinator Resume Examples & Samples

Works directly with Member Services Lead to identify trends and resolve member issues and concerns
Resolve or route issues escalated from direct members to City Managers or Member Services Lead
Educate members on Maven policies and procedures
Assist City Managers with Maven procedures and member follow-up (phone, cards, email etc.)
Strong sense of urgency and prioritization for successful resolution
Problem solving skills and can maintain confidentiality
Effective written communication skills
Use analysis when necessary to make fact-based decisions
Takes personal responsibility for member satisfaction
Comfortable with ambiguity
Emotional Intelligence
Demonstrated success in the areas of retail, sales, general operations in a high growth environment
Prior experience working with call centers and field management
Ability to identify, prioritize and focus on critical tasks
Higher degree of tech comfort and savviness (phone apps, web, in-vehicle)

126

Human Services Coordinator Resume Examples & Samples

Supervises Human Service coordinator’s A/B. Provides regular case supervision and case consultation to each case manager under his/her direct supervision. Assists directly with problematic inter/intra-agency coordination and referral. Aids case management staff in assessment, referral, and advocacy of clients to ensure regular and consistent support to supervised staff, makes clinical recommendations oversees development of Individual Risk Management plans for clients in need on supervisees caseload, reviews and signs off on required documentation and ensuring they meet required standards and timeframes
Assesses work performance of case managers directly supervised by incumbent in EPRS reviews, semi-annual reviews, and annual reviews to ensure quality of work which meets job expectations
Performs computerized documentation as required in MHIS; monitors MHIS data entry for assigned staff and oversees corrections, arranges for program billing numbers as required, authorizes service provision and completes service authorization for DMH continuing care purchased services, and approves case management billing
Assists the Site Director in screening and hiring of new Human Service coordinator’s A/B and/C, Clerk IV & V, and EDP IV to ensure recruitment of qualified candidates
Assigns new cases to Human Service coordinator A/B’s who are directly supervised by incumbent, prioritizing client’s needs to ensure adequate coverage of all cases assigned to supervised staff
Provides on-going and regular supervision meetings, e.g., clinical reviews, staff meetings, in order to ensure a high quality of service delivery to clients
Provides on-the-job training and orientation for employees to ensure that new employees are adequately exposed to procedure, policy, and protocol in case management service care across all area services
Participates in and oversees eligibility determination process needs/means activities and finalizes eligibility determination decisions
Coordinates provision of respite and residential services. Monitors utilization of placements to insure appropriate utilization of DMH continuing care resources
Participates with the Site Director as requested in the planning, development, and implementation of case management processes, practices and procedures and eligibility determination process, practices and procedures
Responds to service providers, in-patient units, crisis, respite programs as identified contact person in supervisory role
Attends and participates in hospital/provider meetings to ensure communication of clinical, service planning data and engages in problem solving activities. (e.g. residential UR meetings, crisis managers meeting, respite meetings, in-patient/crisis/residential joint meetings)
Acts as a liaison with the DMH legal office for complex cases involving guardianships or substituted judgement
Manages contingency funds allocation utilizing established guidelines, protocol, record keeping and reporting requirements
Maintains courteous and helpful demeanor when dealing with the public
Provides information, triage, and problem solving assistance for consumer and families who are new to DMH or returning to services
Respond to inquiries and concerns form the general public including municipal and housing officials, public safety officials, and other community agencies. Insures responses comply with DMH and HIPPA confidentiality requirements
Gives regular feedback to Site Director regarding specific program's functioning, systemic problems, significant client issues and unmet client needs
Maintains assigned caseload including development of ISP, Comprehensive Assessment, coordination of services, advocacy, provision of case management including support/assistance with life management tasks (finding appropriate housing, applying for entitlements/funding eligible for, applying for medical insurance, maintaining up-to-date documentation, accompanying client to access community resources/appointments, monitoring service provision and addressing issues as needed, assistance in management of budget/funds, addresses transportation needs, and risk management plan development)
Participates in Quality Improvement and Utilization Review processes for Case Management Program
Provides back-up coverage to case management staff in order to ensure continuity of services to clients in the absence of the case manager
Arrange schedule to meet with client and families as needed outside of regular working hours
Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates’ training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action
Ability to prepare statistical reports
Ability to develop and write policy and procedure recommendations for assigned unit
Knowledge of psychosocial problems of those with mental/emotional disorders
Knowledge of the types and symptoms of mental/emotional disorders
Knowledge of the principles, practices, and techniques of counseling
Knowledge of the types of programs and services available to the mentally ill population
Knowledge of interviewing techniques
Knowledge of methods of general report writing

127

Field Services Coordinator Resume Examples & Samples

Experience in care of the elderly in some geographic regions is preferred
Bilingual skills (Spanish/English) is preferred
Intermediate Healthcare Management Systems (Generic) is required *LI-RG1

128

Provider Data Services Coordinator Resume Examples & Samples

2 years or more Provider relations background and/or provider network experience; Preferred
Microsoft Office (Excel); Plus
Attention to detail; Required
Good analytical skills to interpret data; Required
Demonstrate critical thinking ; Required
Attention to detail and accuracy; Required
Problem solving skills; Required
Technical skills; Required
Analytical skills; Required
Mentoring skills; Required
Effective verbal and written communication skills; Required
Willingness to take on more complex assignments; Required
Ability to work cross organizationally; Required

129

Outpatient Services Coordinator Resume Examples & Samples

Accepts inbound calls from potential patients/patients requiring appointments and needing assistance with identifying a new provider. Assesses potential Provider within ABQ Health Partner’s group based on potential patient’s needs and fast tracks those requests through the scheduling process or in partnership with Lead PCC of requested clinic
Handle low level patient complaints, navigating issues to the appropriate point of resolution
Coordinates appointments for patients who have been identified as needing a referral
Coordinates with various Specialty Provider Clinics and ancillary clinical areas regarding any scheduling and referral guidelines, including pre-testing or documents needed prior to appointments, to ensure patient experience is superior
Contact patients to make appointments at specialist in timeline needed by referring Provider; may require negotiation with clinic staff
Coordinates pre-appointment activity for patient before scheduled appointment, such as prior authorizations, pre-certifications, registrations, insurance coordination or other related concerns
Make outbound invitation calls to new patients or for medical quality improvement efforts (special scripting and understanding of initiative)
Responsible for special projects as deemed necessary by Management to meet companywide goals with little direction
Required - Two (2) years of previously related experience in healthcare setting or contact center
Excellent Customer Service skills. Need to be able to schedule in many clinics/understanding scheduling guidelines of specialties and primary care. Has knowledge of commonly used concepts, practices and procedures within healthcare settings. Ability to type and enter efficiently and accurately at 25-30 WPM. Ability to work independently and willingness to learn. Ability to communicate effectively. Ability to multi-task and work under pressure. Ability to read a patients chart to gather information for specific projects. Ability to invent new processes for new projects to meet Management/yearly goals. Attention to detail. Windows navigation skills. Skilled in a variety of MS Office software applications

130

Senior Pre-analytical Services Coordinator Resume Examples & Samples

Ensures continuous quality improvement through process improvement, standardization and implementation of quality objectives for assigned project
Provides technical assistance to testing personnel or clients to resolve problems in accordance with policies and procedures established either by the Principal Scientist and/or Manager
Project planning, scheduling and monitoring of project milestones
Assist in laboratory-based activities
Responsible for monitoring project test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained
Monitors project activities to ensure efficiency and meet project deadlines
Prepares daily testing schedule
Responsible for the supervisory review of quality control records
Initiates and/or collaborates on revision of project procedures
Responsible for coordinating and executing training of new employees or cross training of current employees into project assay
Oversees the monitoring of project inventory on a regular basis by direct supervision of orders through Min-Max, monitoring of standing orders and material requisitions
Provides bench coverage, as needed
Takes initiative in sharing opinions, ideas, and knowledge
Effectively explains and interprets technical information, training material, and procedures
Evaluates and assists in the pre-qualification of manufacturer or new in-house protocols, as directed by the Principal Scientist or Manager
Track air bills for incoming shipments from clients and couriers
Follow up with courier issues, delayed shipments, and delayed drivers
Assist with data entry for tracking return/forward specimens
Assist with data entry for tracking shipping/courier invoices
Projects a positive, professional demeanor at all times
Responsible for the preparation and assistance of retrieval of documents for use during onsite external audits
Communicates regularly with clients regarding the status of assigned projects/studies, and initiates investigation and resolution of any issues
Proactively monitors project processes for problems, communicating potential problems to the Manager, Clinical Trials and facilitates implementation of solutions
Responsible for performing assigned tasks in accordance with applicable safety regulations and instructions, as well as correcting unsafe work habits and practices and/or bringing to the attention of the Safety Team or a supervisor any practice or condition that may be detrimental to the safety and health of the employees. You also have a responsibility to cooperate in all safety or health-related programs and assist in solving safety and health problems. Violations of safety directives and procedures will be handled in accordance with the established Company disciplinary process
Projects assignments will vary with the needs of the company. Generally assignment will run
6–12 months and placement for project coordinator classification should undergo re-evaluation during that time period

131

Human Services Coordinator Resume Examples & Samples

Master’s degree, experience in correctional mental health, and bilingual/bicultural preferred
Ability to visit clients in their homes, hospitals, jails and prisons, shelters, the street and community residence
Knowledge of diagnostic and treatment criteria for individuals with long term, serious mental illness
Knowledge of social, emotional, and experiential causes of social dysfunction
Ability to work collaboratively with other mental health professionals
Ability to conduct training seminars
Performs at a highly skilled clinical level in crisis intervention
Ability to think and operate on multiple levels regarding the planning for and delivery of services, including community and correctional mental health
Knowledge of DMH eligibility process and community service system
Knowledge of community resources as they relate to release planning
Knowledge of the criminal justice system and state and county corrections, DYS, and Parole Operations
Knowledge of jail diversion
Knowledge of applicable sections of M.G.L. Chapter 123
Ability to assess the clinical service needs of incarcerated persons with mental illness
Ability to collaborate with administrative and clinical staff and negotiate complex situations

132

Services Coordinator Resume Examples & Samples

Review and verify entered customer and account data
Identify orders that cannot be processed without additional information, documentation or clarification, flag the order accordingly and communicate all issues to management on a timely basis
Create Metadata files for all customer purchase orders
One (1) to three (3) years in general business environment with project coordination and/or administration experience
One to three years of experience in a fast paced customer service environment
Previous experience with Crown Castle systems preferred

133

Technical Services Coordinator Resume Examples & Samples

Science Degree and/or apprenticeship or equivalent work experience
Working knowledge of Pharmaceutical and Biotech industries is desired
Working knowledge of Project Management is desired
Excellent communication skills – written and verbal
Proficiency with MS Office Programs
Ability to lead a small project team

134

Admissions Services Coordinator Resume Examples & Samples

Coordinates the compilation, tracking, and timely receipt of all required application materials for the application process (both domestic and international) for admission
Receives, processes and deposits application fee payments
Receives and processes documents for application fee waivers; makes determination regarding waiver request
Reviews transcript and ensures that system is updated with Line by Line credit on the CMS Education page
Processes documents using Student Administration databases and imaging/workflow products
Reviews reports for document intake and codes files accurately, makes corrections as needed
Tracks admission status, reconciles and verifies transcripts received for completing applications
Troubleshoots transcript and application processing problems
Provides direct and indirect contact with students, staff, administrators and faculty advisors for problem resolution related to student files

135

Shows Services Coordinator Resume Examples & Samples

Ability to set and work to challenging schedules
Experience of working with budgets
Organise and supervise department figure loans locally and Worldwide
Excellent communication skills and a good eye for detail
Excellent interpersonal skills dealing with a wide variety of customers, both internal and external
Experience in a similar working environment in studio or visitor attractions would be an advantage

136

Event Services Coordinator Resume Examples & Samples

Assist in service tour groups when needed
Assist in servicing wedding blocks when needed
Assist Event Services Managers when needed

137

Orientation Services Coordinator Resume Examples & Samples

Manage the orientation process at PPP which includes ensuring prisoners are aware of all rules, procedures, programs and support services
Oversee the prisoner peer supporters program
Coordinate information sessions for prisoners by service providers at the Port Phillip Prison
Maintain any unit or prisoner information sources at Port Phillip Prison
Facilitate contact for prisoners with relevant external providers
Provide direct training, supervision, support and administration of the prisoner peer supporters
Maintain referrals and databases for the Integration Services Team
Provide statistics and undertake reporting mechanisms as stipulated by Port Phillip Prison
Demonstrated experience in working in the correctional environment coupled with case management experience
Comprehensive understanding of offending behaviour and the criminogenic needs of offenders
A good level of knowledge in relation to the social welfare needs of offenders and relevant agencies
Tertiary qualifications in social work or an associated discipline would be highly regarded
Strong computer skills, in partouclar Microsoft Office

138

Counseling Services Coordinator Resume Examples & Samples

Knowledge and understanding of experiential education in a professional program, particularly in pharmacy or other health sciences
Experience working with students in areas such as career advising and leadership development
Familiarity with FileMaker Pro for storing, maintaining, and retrieving data, as well as Microsoft Office and cloud-based tool such as Google Docs
Experience using SDB, Canvas, and Catalyst (or similar products)

139

Construction Technical Services Coordinator Resume Examples & Samples

Manages the subcontracted E&I field activities and assist the subcontracts manager with the commercial aspects of the subcontracts from inquiry through award, execution, and closeout of the subcontracts pursuant to established procedures
Coordinates with Project Controls regarding progress and cost forecast, Accounting regarding payment and Engineering regarding the technical content of Subcontract
Prepares all Subcontract Reports in accordance with established procedures
15+ years of professional experience, preferably in an industrial setting
Electrical and Instrumentational knowledge
Preferred associates degree or related experience

140

Employee Services Coordinator Resume Examples & Samples

A minimum 2 years of customer service
Auditing experience and a BS/BA degree preferred
High level of computer proficiency is essential
Must possess strong interpersonal, as well as verbal and written communication skills
Proven ability to learn and utilize proprietary software and reporting tools
Ability to work in a fast-paced and highly dynamic environment
Flexibility to work more than 20 hours a week during busy season (May, Jan, Aug)

141

Member Services Coordinator Resume Examples & Samples

Provide direct customer service support to current and potential members/drivers via telephone and email utilizing the CarShare operating systems
Provide reservation, transaction, invoice and individual account support to CarShare members
Provide Secondary Driver Approval support to potential members by providing assistance throughout the enrollment process
Develop a clear understanding of the CarShare operating systems, and develop and maintain strong working knowledge of CarShare
Research and document member, vehicle and technology related issues within CarShare operating systems
Troubleshoot and resolve member technology and vehicle issues during the reservation and rental experience, based on an understanding of the CarShare and Rideshare software and hardware solutions
Respond to vehicle hardware alerts, contacting member and/or operating groups as needed to resolve
Coordinate with other Shared Services departments to provide direct member account and fleet management support to Operating Groups by researching and communicating member billing/account issues and scheduling and communicating vehicle service needs
Participate in evaluating and improving the membership and driver application and user experience
Assist members with troubleshooting during the reservation/rental experience
Identify problems, determine the key pieces of information needed to solve the problem and recognize relationships between pieces of information
Basic level of proficiency with Microsoft Office products (Excel, PowerPoint, Word & Outlook)
Must be able to work shifts between the hours of 7am-11pm CST
Must be available to work weekends (Saturdays and Sundays)
Solid analytical, problem solving and research skills
Ability to learn and utilize new software systems
Ability to juggle multiple responsibilities, meet deadlines and prioritize to complete work on a timely basis
Exceptional communication skills both verbal and written
Comfortable working independently or in a team

142

Event Services Coordinator Resume Examples & Samples

Four years experience in conference and event services, including logistics and execution
Four years experience supervising staff
Supervisory customer service experience in a hospitality-related environment
Demonstrated ability to train and mentor staff
Ability to troubleshoot complex and varied client related problems in a fast paced environment
Thorough knowledge of Microsoft Office
Experience with EMS (Event Management System) or other event management software
Basic understanding of AV equipment in relation to event services
Experience working with a diverse community

143

Event Services Coordinator Resume Examples & Samples

Promote awareness of brand image internally and externally
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
Maintain professional and positive demeanor
Must be able to function as part of a team
Capable of setting priorities when multiple demands are present

144

Well Services Coordinator Resume Examples & Samples

Responsible for preparing and uploading the 7 days plan on a daily basis
Coordinate with drilling rigs for the suspension equipment & well head assemblies for new wells
Fishing tools – Responsible to advise, arrange to deliver to rigs as per the fishing program/back loading tools for redress /make call out and call off as per the requirement from work Over/Drilling
Verifying invoices from fishing tool rental companies as per the monthly utilization
Responsible for all shared equipment tools and coordinate with third party companies for all kinds of Repair/Return Job
Inspection/Certification for all shared Equipment
Responsible for all well handovers from Drilling to Well Ops/Well Services
Collecting well head assemblies (THS, Pack off & X Mas tree) from warehouse and deliver to respective wells as per the requirement
Tubing Head Spool installation on all new vertical Injectors- Mobilizing / Supervising TOCO welding crew for all THS installation /Hot PTW for each work
Responsible for the installation of master valves and shooting nipple on all Injectors after the THS installation in order to make it ready for perforation by subsurface team as per priority
Coordinate with Facilities department for well head orientation drawings for all type of wells as per the requirement
Coordinate the jobs for Cameron Crew (Master valve & Shooting nipple installation, orientation changes of casing valves/tree etc.) as per the requirement
Focal point for the wells services team for the request from other departments for the mobilization of frack tank
Support Wire line jobs with Crane, Frack tank, Brackish water
Update operation target assurance matrix for the field improvement team & update production team lead with weekly rig move details
In charge of Prep Crew (HH Removal/Installations, Flow line installations/Removal etc.)
In charge of Polishrod Crew (Replacement Polishrod, stuffing box, Packing)
A minimum of 7 years experience Well Servicing Operation in Oil & Gas Industry
Knowledge in well production and injection equipment
Experience in developing and managing key performance measures
Ability to document and report good results in Microsoft office (Excel & Word)
Effective at balancing conflicting priorities
Good in Communication & Interpersonal skills
Capable to work under pressure

145

Temporary Services Coordinator Resume Examples & Samples

Enter customer purchase orders received via email, mail, customer portal systems into order entry system maintaining accuracy and cycle time as defined by Department Supervisor
Assign the corresponding codes for proper customer billing and revenue recognition
Ensure delivery of excellent customer service through timely and accurate processing of orders, and communication and coordination with other departments to resolve inquiries
Maintain accurate and complete information and notes in customer accounts and orders
Manage document flow according to accepted procedures and policies
Must demonstrate excellent customer service skills
Must be detailed oriented with problem solving approach
Knowledge and experience using MS Outlook, MS Word and MS Excel
Strong computer skills including ability to navigate multiple computer programs at one time
Ability to manage multiple tasks in fast paced environment
Knowledge/understanding of basic Accounting/Financial principles

146

Image & Disbursement Services Coordinator Resume Examples & Samples

Audit and approve priority small purchase vouchers received and/or scanned by campus personnel or Accounts Payable. Perform an audit of all vouchers submitted through PeopleSoft Financials from colleges, departments, and auxiliary units, applying a thorough knowledge of state, federal and university policies, procedures, and guidelines, ensuring university compliance. Ensure accuracy and compliance to University, state and federal policies, procedures, and guidelines governing payments for purchases and services
Maintain thorough knowledge of policies, procedures and guidelines when validating each expense, including specialized knowledge of university spending guidelines, account code classification, allowable and unallowable expense for all funding sources and vendor classification (employee/non-employee/student/non-resident alien) policies. Verify and ensure that documentation requirements have been met and required supporting documentation is present to support the expense and charged to the correct projects and account codes
Prepare Accounts Payable express (manual) checks and ensure that vouchers are approved and properly documented. Verify the check data in the Financial System. Confirm that all checks are safeguarded during the check writing process. Run special reports within the Financials System Report Manager to guarantee that all checks have been issued and printed
Monitor and process incoming invoices. Ensure that all invoices are batched, scanned and indexed within 24 hours using the Onbase Imaging System. Confirm the image quality and monitor the re-scan and batch filing process
Monitor the check distribution and adjustment process daily. This position confirms incoming checks are received and distributed within 24 hours and safeguarded at all times. Returned and voided checks should be recorded and processed within two-three business days
Void, reissue and cancel AP checks written in the Financial System following procedural requirements. Prepare void check register monthly and reconcile to the Financial System
Monitor the electronic processing of voucher supporting documentation using the Onbase Imaging System to assure that images scanned in by the campus community are flowing into the system for processing
Maintain all records for the Accounts Payable Office, which includes, the prepping, scanning, batching, indexing, filing and archiving of all Small Purchase, Purchase Order, Voids, Travel, Travel Reconciliations and JV documentation
Prioritize and complete assignments in order to meet pay cycle schedules, deadlines and /or known job schedules to include express check request and end of month cut-off. Assignments are to be independently prioritized daily, determined by posted schedules, workload and supervisor’s request
Provide technical assistance to university personnel utilizing the Vouchers and Vendor Maintenance module. Provide direction and assistance to campus personnel on how to correct system problems, close/delete vouchers and payment inquiry
Microsoft Word and Excel experience
Previous Accounts Payable experience
Ability to provide excellent customer service
Experience using and working in a computerized environment/web based
Ability to assist campus personnel with payment status and audit issues
Ability to work in a high volume environment and have the ability to prioritize work assignments
Ability to analyze and resolve problems independently and consistently
Ability to read, interpret and consistently apply policies, procedures, and guidelines
Two-year accounting/business degree preferred
At least five years of financial and accounts payable experience through interpreting and applying policies, procedures, and guidelines, auditing external invoices and reimbursements
Excellent communication skills with the ability to document and respond to inquiries from university financial personnel
Experience using an online accounting system. Prefer experience using PeopleSoft Financial System/Payables. The ability to train university personnel on the use of the payables systems

147

Revelstoke Hospitality Services Coordinator Resume Examples & Samples

Assist with the coordination of late arrivals to ensure all pre-ski logistics are complete including: welcome and orientation; equipment, safety video, safety briefings and avalanche transceiver training
Assist with logistics related to injured guests from Revelstoke and surrounding lodges including transfers to medical clinics/hospitals and acting as a central liaison and communicator with the Banff Office
Support guest trip bills, special transportation requests and general guest service on short or modified trips where arrivals and departures conflict with the regular ski program
Assist area management team with pre-trip information and all aspects of regular guest exchanges
Support the Regent Hotel and Banff Office teams to deal with unforeseen day-to-day logistics and/or issues while the ski program is out in the field
Actively participate in emergency response protocols, as required
Coordinate with the guiding team on the daily movement of guest vans and skis, and supervise weekly maintenance, fueling and cleaning of the vehicle fleet
Assist area management to increase profile of CMH in the Revelstoke area and provide sales information to potential guests
Coordinate with the Revelstoke Transportation team to increase efficiency with guest transfers
Ability to multitask, prioritize tasks effectively, and adapt to changing needs
Strong computers skills - competent using Word, Excel and Outlook
Effectively communicate with guests, CMH staff and The Regent Hotel
A friendly disposition and willingness to help is required; a hospitality background is preferred and knowledge of CMH operations is an asset
Confidence and energy to take initiative, solve problems, manage a number of competing priorities and ensure follow up
Love to interact with our guests to contribute to a positive lodge environment
Respond to guest requests in an attentive and effective manner
Maintain a professional appearance and work area
Provide radio support for the guides and staff in the field
Willing to work a flexible schedule based on operational demands
Passion for skiing and the mountains
Follows established policies and procedures
Sets a positive attitude for others to follow
Is organized and capable of performing multiple tasks
Sees projects through to completion including follow-ups on any identified issues or long-term concerns
Is able to handle a fast-paced working environment
Is flexible with days and hours of work, based on business needs
Prioritizes, and re-prioritizes personal time versus work

148

Victim Services Coordinator Resume Examples & Samples

Master's degree in in social science, women and gender studies, psychology, counseling, criminal justice, student affairs, or a directly related field from an accredited institution a related field
Licensed clinical social worker or counselor
Progressive and extensive experience providing Interpersonal Violence victim services
Experience recruiting, training and supervising volunteers and/or interns, preferably in a university or health sciences campus setting
Experience managing or creating new programs

149

Capital Project Services Coordinator Resume Examples & Samples

High School diploma/GED required
PMAC certificate is desirable but not required
Minimum of 3 years of combined experience in the areas of construction, procurement, warehousing, project controls, finance or administration will be considered
Good working knowledge of supply chain management, expediting, and buying processes is considered preferential
Technical knowledge of electrical, piping, structural, and mechanical material expediting along with buying experience in an industrial construction environment is an asset to this role
Proficient in Maximo and Microsoft Office
Strong verbal, written and listening communication skills
Ability to effectively work with employees at multiple levels and function across the organization
Ability to adapt to a continually changing business and work environment and manage multiple priorities
Demonstrated problem-solving and effectively make decisions
Think creatively with an ability to create innovative solutions
Employment is subject to successfully completing Mosaic's pre-employment checks including criminal, drug and alcohol testing

150

Outpatient Services Coordinator Resume Examples & Samples

Meeting and greeting patients,
Collecting payment for services rendered
Collection of insurance data,
Scheduling patient appointments,
Triage of ocular emergencies, and coordinating care

151

Event Services Coordinator Resume Examples & Samples

Develop innovative activities at Allerton Park that engage the campus community and the residents of east central Illinois in cultural, artistic, musical, and culinary events
Independently supervise facility arrangements for events, including directing the volunteer and full-time staff in event set-up and management
Negotiate contracts with performers and other vendors as needed for events
Work with the Associate Director of Allerton Park and Retreat Center in the planning, coordination, preparation, contracting, and conducting of the Allerton Summer Music Series
Coordinate and manage events in the gardens, mansion, and music barn; which include weddings, conferences, and special events; that are often held on evenings and weekends
Work as a team with the communications, sales, and advancement staff at Allerton to market, promote, and execute events at Allerton
Organize and coordinate volunteers to assist with parking, ticket sales, and customer assistance at Allerton events
Work with staff in set-up, security, grounds, and park maintenance to ensure that events are executed flawlessly with attention to detail, cleanliness, and aesthetics
Will be required to work evenings as needed, as well as weekend events at least twice per month
Demonstrated creativity and attention to detail
Ability to plan unique, creative events that attract the campus community and the broader public to Allerton
Ability to effectively prioritize responsibilities
Proficiency in MS Word, Excel, PowerPoint, and Outlook
Experience in event planning, communications, marketing, public relations, or other related field is strongly desired

152

Mail Services Coordinator Resume Examples & Samples

Receive, sort and accurately distribute all interoffice mail, incoming mail, and overnight shipments
Process checks to included documentation and scanning, as required in Denver and Chicago
Perform troubleshooting and provide simple maintenance for multifunction devices throughout the location
Responsible for the movement of mail between locations either by driving the company vehicle, walking, or working with a local courier service
Conduct daily post office runs
Ensure basic office supplies are available in designated locations and process requests for needed supplies
Assist with special supply orders, ensuring the correct cost centers are charged
Receive technology assets in Oracle using handheld scanner

153

Hospitality & Workplace Services Coordinator Join our High Performing Team Resume Examples & Samples

Sits at entrance of floor and supports various hospitality & workplace functions at EY, providing consistent quality, and cost-effective services
Arrange and coordinate facilities and hospitality services for hoteling staff and able to negotiate conflicts
Monitor and evaluate performance of workplace, hospitality, meeting and hoteling services staff. Help identify opportunities for staff development and cross-training
Recommend ways to improve processes and better manage expenses
Receive, log, and confirm in-office hoteling and meeting reservations
Receive conference room requests (food, audio-visual, special requests, etc.), and confirm these and the subsequent set-up, including ordering all catering
Produce various utilization reports for review by management
May coordinate minor construction (including associated furniture, technology installations, vending services, copiers, boxes, equipment, etc.) and configuration projects. May participate in larger projects with Americas Real Estate Services
May manage and maintain floor plans and construction drawing, including “as built” drawings of the new construction and/or modifications
Assists with local orientation, assists in planning and coordinating office community service events and office social events
Adept at managing multiple tasks in a fast-paced environment
Microsoft Office experience and Outlook preferred

154

Junior Technical Services Coordinator Resume Examples & Samples

Supporting Professional Services MGR and TLs in data administration tasks
Assisting in service readiness process by maintaining & delivering to customers relevant procedures and documents
Generating of service reports
Maintaining customer dashboards
Supporting in organizing Customers trainings
Supporting and maintaining Customer Service SharePoint site
Being a part of other projects related to team collaboration

155

Interactive Services Coordinator Resume Examples & Samples

Obtain and draft marketing, research, and sales content for our websites from various internal stakeholders
Use Google Analytics to evaluate site performance to improve the effectiveness of our digital platforms
Coordinate content launches with the social media and marketing team, providing a cohesive digital strategy
Work with the strategy, marketing, creative, development, and QA teams to ensure all deliverables are correctly executed and meet expectations
Perform functional quality assurance testing of new enhancements and products for the website
Provide customer service to users across multiple web platforms
Perform site-wide content audits & updates as needed, ensuring the delivery of fresh content and tonality
Responsible for providing backup support for other team members within the Interactive Services group

156

Villa Services Coordinator Resume Examples & Samples

At least 2 years of guest service experience
Working knowledge about food and wine and able to confidently speak on and properly sell such items
Working knowledge about health and safety regulations
Basic office equipment knowledge including copiers, printers, faxes and telephones
Good communication skills; Proper phone etiquette, people and communication skills
Positive attitude, self-motivated, energetic and is a willing learner
Basic working knowledge of computers

157

Villa Services Coordinator Resume Examples & Samples

Provide extraordinary service consistent with the property Bellagio service standards, AAA 5 Diamond standards, Forbes Travel Guide 5 Star standards and brand attributes
After completing new hire training team member must successfully operate through 7 different computer systems while managing multi line phones, respond to urgent emails all while performing the daily job responsibilities
Assist VIP casino, hotel and convention guest reservations with hotel registration, hotel check out, concierge requests and provide all other supporting services
Be able to properly identify Company Executives to ensure that all of their guest reservations are accurate and up to date
Be and stay knowledgeable on all dining and entertainment venues in the Las Vegas area including but not limited to: restaurants, golf courses, spas, nightclubs and tours in order to personalize recommendations for guests
Be able to communicate eloquently and effectively through email, telephone and during face to face interactions
Successfully pass quality assurance audits to include but not limited to: guest service shops, monthly concierge knowledge checks, and companywide secret shops
Own all requests and complaints; resolve issues immediately and follow up to ensure guest satisfaction
Assist in planning and creating itineraries for all incoming Villas guests, booking show, transportation, spa, restaurant and nanny services
Perform follow up calls for all Villas guests that have arrived
Be able to identify, record and update guest personal profiles
Act as a liaison between multiple departments in order to execute elaborate guest requests room set gathering and special occasions
Proactively offer a hotel orientation and room escort to all registered guests
Coordinating with Housekeeping and Engineering on guest requests prior to arrival and during guests’ stay
Create a unique experience by proactively engaging guests, offering beverages, light snacks, reading materials, and starting conversation while maintaining the cleanliness of the department and surrounding areas
Maintain confidentiality of high profile guests, credit card numbers, and team member information
Accept and issue guest possessions in accordance with Bellagio policy such at high valued tickets and gifts
Provide business center services to include faxing, copying, emailing and facilitation of shipping needs
At least 1 year of guest service experience
At least 6 months of experience handling multi-line phones
Working knowledge of the importance of a Forbes Travel Guide 5 Star and AAA 5 Diamond rating
Working knowledge of Microsoft Office and the Internet

158

Professional Services Coordinator Resume Examples & Samples

Coordinates, Schedules and Tracks the delivery of F5 Professional Services such as Implementations and Consulting engagements
Works with PS Sales and Accounting to resolve engagement-related questions or issues
Tracks and Processes revenue for Implementations and Consulting engagements
Sends follow up Customer Satisfaction Surveys to customers once work is complete
Ensures Consulting Engagements and Installations are managed to closure in Oracle and PSA
Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Excellent communications skills – both oral and written
Self-motivated and self-starter
Ability to multi-task in fast paced, demanding environment
Team player where appropriate and a quick learner
Demonstrated Project Coordination skills or equivalent
Great attention to details
BA/BS Degree is preferred
Minimum 2 years of experience in a support/administrative role is required
Minimum 2 years Customer Service experience in a fast-paced sales environment is required
Working knowledge of MS Outlook, MS Word, MS Excel is required
Experience with Professional Services and/or Accounting or Finance is a plus
Experience with scheduling, dispatching and accounting systems like Salesforce.com, Professional Services Automation System (PAS) or Oracle is a big plus

159

Safran China Shared Services Coordinator Resume Examples & Samples

Good education background
Good sense of leadership in project management ( 3 years minimum of experience required)
Excellent communication skills, capacity to communicate in a multinational and multicultural environment
Ability to work transversally in a complex environment and to motivate shareholders
Dynamic and honest, a high sense of responsibility is desirable
Innovative, Capacity to think outside the box and to recommend some new way of working and processes
Team player, ability to work well with others
Detail-oriented and good patience are required
Good at computer skills and IT tools

160

Marketing Services Coordinator Resume Examples & Samples

Collaboration and Team Player
Excellent Time Management
Ability to shift priorities and meet deadlines in dynamic environment
Business Acumen
Drive for Results

161

Mobile Services Coordinator Resume Examples & Samples

Analyze carrier data to determine user base eligible for program migration
Work with carriers to request device contract date reports
Work with Mobile Service Group to communicate migration requirements to end users
Email to end user to place order
Gather employee responses, update transition worksheet for users ready to migrate
Place bulk order to carrier for equipment
Communicate “Welcome Kit” email to end user
Manage ServiceNow (IT ticketing tool) tickets during migration process
Update tickets with end user shipping information
Ensure tickets are re-assigned accurately
Manage Transfer of Liability (TOL) process for users moving personal phone number off corporate account
Communicate to end user for next steps to complete TOL
Ensure user has moved BYOD line off program, where applicable
Manage data and stats throughout transition process
Proficient with MS Excel: need to manage multiple worksheets from different data sources, provide reporting detail from daily changing worksheets
VLOOKUP and PivotTable experience required
Ability to manage multiple projects/tasks simultaneously in an extremely fast paced environment
High attention to detail, with emphasis on working with quality and accuracy
Customer service back ground preferred
Wireless carrier experience preferred
Education: High School +

162

Workplace Services Coordinator Resume Examples & Samples

Competent IT Skills, including Microsoft Office packages
Strong Customer Service focus to all stakeholders
Able to prioritise competing tasks and demands on time and resources
Self-motivated and enthusiastic
Ability to communicate clearly and concisely at all levels, taking confidentiality into consideration
Able to react well under pressure
Team player who can demonstrate flexibility in relation to changes within the business

163

Graduate Services Coordinator Resume Examples & Samples

Serve as a point of contact for Plant Biology and Microbiology prospective students for all information regarding the departmental programs, application process, and requirements
Manage graduate application review process for the Plant Biology and Microbiology graduate programs using NextGen and other sources
Maintain copies of terms and conditions and source of funding for graduate student appointments
Maintain files of graduate students, and provide information and prepare reports as requested by faculty, the Director of Graduate Programs, and the Department Head
Serve as the main point of contact and source of information for admitted/current MB and PB graduate students concerning general requirements, registration, plans of work, general rules and regulations, deadlines, the graduate student support plan, and related information
Serve as the liaison between the Graduate School and the department graduate students, faculty, and staff
Interact with faculty, staff, students, prospective students, and the general public on issues related to academic programs
Prepare and send correspondence and notifications to faculty, students, and department
Coordinate departmental course and room scheduling, student registration, textbook orders, and course enrollments. Monitor enrollment, incomplete grades, grade reports, lab safety rolls, and maintains course syllabi
Attend and assist with departmental fall and spring graduation ceremonies, graduate recruitment weekend, and other departmental activities including set-up, food preparation, and scheduling
Experience in graduate student support or related area in a UNC-system university setting
Experience with PeopleSoft or similar student information system

164

Access Services Coordinator Resume Examples & Samples

Position will incorporate performing daily financial services activities as well as in monitoring day-to-day operations
The Coordinator is responsible for allocating and managing staff work functions in relation to work volumes
Delivers feedback to staff on performance and quality standards
Includes performing pre-registration, point of service collections, insurance verification, workflow monitoring, and data collection/analysis
Assists Department Manager and/or Supervisor with project development and Implementation
Assists Department Manager and/or Supervisor with in-service education related to various departmental functions as well as related computer systems
Assist the Department Training Coordinator and/or Auditor in monitoring registration accuracy and quality compliance
Initiates recommendations regarding process and/or efficiency improvements
Maintains effective communication with internal and external customers, via verbal, written, and computer skills
Attends department related seminars and provides new/updated information to all staff
Interacts as a team member representing Patient Access Services, and serves as a member of designated committees and attends appropriate meetings as directed

165

Member Services Coordinator Resume Examples & Samples

Ensure Member Services staff are trained in the use of the recreation software package to ensure accurate registration and enrollment processes and procedures are being followed
Assists with the management and oversight of the recreation software package including system configuration, entry of programs and services, and troubleshooting as needed
Develop or update necessary emergency procedures, safety practices and risk management processes in conjunction with administration and the department risk management committee
Under the guidance of the Assistant Director and department marketing staff, implement publicity strategies to maximize program participation. Conduct outreach efforts in order to increase awareness and visibility of the program
Provide ongoing, monthly, semester and annual updates on pertinent measures of success, including participation, assessment data, financial status, and area happenings
Administrative/coordinative level experience in recreation membership and/or customer service operations
Bachelor’s degree or higher in recreation, sports management, higher education, physical education, public health or a related field
Two years of staff supervision experience, including the development of student staff

166

Field Services Coordinator Resume Examples & Samples

Problem solving skills and high attention to detail
Ability to work unsupervised and manage a challenging workload
Experience in managing software systems
Tertiary Education in a computer or an engineering discipline preferable

167

Graduate Services Coordinator Resume Examples & Samples

Computer Proficiency using Microsoft Word, Excel, PowerPoint, Adobe Acrobat and Peoplesoft or similar software
Experience using at least one of the following: Students Information Systems (SIS), Infoweb, NextGen, or similar software programs
3-5 Years experience in an administrative role as well as working with students
Proficiency with Students Information Systems (SIS), Infoweb, NextGen and Peoplesoft or similar software
Thorough knowledge, understanding and interpretation of the Graduate School’s policies and procedures relating to students and instructors

168

Rental Services Coordinator Resume Examples & Samples

This is a field personnel position requiring ability to walk-down equipment on rent, physically verify equipment status and work with operations to fulfill all equipment rental needs
Some college preferred in Business Administration, Public Administration, Engineering or a closely related field
Required: 4 + years of experience in a chemical plant or related industry
Must have a minimum of two (2) years of experience requesting contracted services including writing service, rental or construction requests. OR minimum of five (5) years of full-time supervisory or leadership experience in chemical plant or related industry

169

IT Field Services Coordinator Resume Examples & Samples

Actively monitors the queue of incident tickets assigned to IT Field Service technicians and assigns and re-assigns incident tickets based on technician availability
Coordinates incident support by third party providers as needed in support of IT Field Service technicians in the field
Coordinates the activities, schedules, and communications associated with projects to roll out device upgrades, new functionality, or new devices to all stores.This includes any scheduled or unscheduled activities in which ITFS participates
Participates in preparing and/or imaging devices to be installed in stores or the corporate office
Produces tracking logs, reports, and trend analyses to communicate the status of incident tickets and/or projects
Supports the Manager of ITFS Department with office administration tasks as needed and assists internal teams with various functions

170

Site Services Coordinator Resume Examples & Samples

Supports the Site Wide Services Manager as directed
Work closely with the Client counterpart(s) to stay abreast of current project drivers, strategies, potential changes, and areas where execution assistance would be beneficial to the project
Provide leadership in management and supervision of the EPC contractor including responsibility for safety, quality, cost and schedule
Provide Constructability input into construction execution
Assist with Change Management and schedule development / forecasting
Attend contractor daily safety toolbox meetings
Responsible for support for overall Site Services provided by Fluor / Construction Contractors
Coordination with the client for authorization for all site services
Assist with permitting and site investigation of existing utilities and hazardous operational activities that will impact site services
Assist with determination of temporary facilities
Coordination for supply of power, water, communications & fuel supply
Coordinate location and servicing of Wash Rooms
Site vehicle coordination including access into brown field areas
Road maintenance, snow removal, dust control and access control
Trade background (Electrical ticket preferred)
Must have journeyman ticket - Electrical
Willing to work on a joint trade crew
Strong organizational skills, judgment and flexibility

171

After Market Services Coordinator Resume Examples & Samples

Process day-to-day SAP transactions related to return and repair of product for assigned customers. Includes validating customer –pre-alerts data, correcting Serial number and warranty period records, and creating Quotations and RMA orders. Other transactions may include update and complete purchase orders or Repair Request (Service) orders, complete goods receipts and delivery transactions for repaired units shipped back to the customer from the 3rd party repair supplier, and update the ZR notifications with shipping status and repair disposition. Creates weekly status reports by customer or BU as required
Maintain warranty period duration, serial number (equipment) records and vendor- product tables in SAP. Assess repair data to determine repair event was an in-warranty repair versus out of warranty repair and update warranty periods and warranty status in SAP. Respond to customer and internal inquiries re: warranty status for specific products. Creates billing request invoice adjustments and interfaces with Billing team for invoicing out of warranty repairs
Interfaces with external customers and various internal departments e.g., Customer Technical Support (CTS) team for RMA referrals. Updates issue tracking system with RMA#, customer notification messages and status as needed. Interfaces with repair facility personnel to ensure advance replacement units are shipped to customers within contractual timeframe. Interfaces with Account Managers, PLMs and AMS Manager to resolve contractual issues, exceptions or escalations related to products and customer’s service level agreements
Maintain RMA Administrators guide with Customer, product, procedural updates. Train co-workers on new or changed transactions and procedures. Recommend opportunities for improving process performance, job efficiency, cost reductions and data integrity
Maintain share drive directories for vendor and customer reports for reference and problem resolutions. Respond to customer or vendor inquiries related to repair status, PO#, ship tracking data, resolution of discrepancies, etc
A High School diploma or equivalent required, a Bachelor's Degree preferred
0 to 2+ plus years related experience within a manufacturing environment highly desirable
Excellent problem solving and communication skills
Previous customer contact/communication experience required Advanced PC skills using Microsoft Office products

172

Field Services Coordinator Resume Examples & Samples

Responsible for overseeing Aqua’s electronic work order management system on a daily basis to assure RF target is met
Must have thorough working knowledge of Microsoft Office Suite and the ability to learn th Company's electronic communication network, Service Link and Banner
Communicate and work closely with customers, Field Service Supervisor, Call Center, Account Corrections, to assist with appointment scheduling, service order generation, account inquires/trouble shooting, order status, and cancellations
Coordinate with department managers on the assignment “dispatching” of department generated “Metric” and performance objective related, service orders for “No Read over 90 Days”, “Zero Usage” and “Theft of Service”
Process and track all “Returned” service orders in Service Link on a daily basis. Update the “Returned Reason” in BANNER and generate follow up service orders accordingly
Ability to utilize Aqua’s Customer Information System (Banner) to perform account investigation, system trouble shooting, service order investigation or to make corrections and other miscellaneous requests based on the customer’s verbal or written inquiry
Thoroughly trained in Company policy and procedures pertaining to the following: Current billing procedures. Internal plumbing problems causing water leakage. Thoroughly trained to explain Hi-C results to customers
Utilize the Banner system to update, schedule and/or close various service orders with information provided by the Customer or Company Representative
Organize, maintain and assume custodial responsibilities for files and record systems
Favorably conveys the professional image of the Customer Services Department and Aqua OH with internal and external contact through written and telephone communication
Ability to analyze and review service orders for correct information and determine if additional field investigation is required or communicate with Data Entry for completion of service order

173

Workplace Services Coordinator Resume Examples & Samples

Provide great customer service 100% of the time
Maintain open mailroom hours and assist Salesforce employees with all mail services needs
Quickly respond to questions/concerns via phone, email, and our internal Salesforce application
Sort, process, and deliver incoming mail and packages daily
Collect and stamp outgoing mail and use various carriers to send outgoing shipments
Manage company shipping account(s) including obtaining and organizing account information, creating/deleting accounts, and helping Salesforce employees with any shipping issues
Deliver packages to multiple mailrooms and directly to employees, including large/heavy items
Learn, understand, and apply the use of the Salesforce application (mobile & desktop) for case/asset management
Contribute new ideas and engage the Mail Services team to improve productivity, efficiency, and speed of service
Maintain an organized, clean mailroom and mail delivery areas
Order and stock shipping supplies
Create and manage employee mail folders
Manage employee moves as they relate to mail services operations
Transport packages, often in large and heavy loads, among all HQ buildings
Organize, prioritize and coordinate multiple work activities with the ability to meet deadlines

174

Soft Services Coordinator Resume Examples & Samples

Excellent organisational and influencing skills
Experience at Management level
Security Industry Authority (SIA) training and licence
Relevant H&S Qualification (IOSH, NEBOSH etc)
Excellent IT literacy skills in MS Outlook, Word, Excel and PowerPointMust be able to work on own initiative with a proactive and flexible attitude
Ability to multi task and prioritise
Must have a smart appearance

175

Consumer Services Coordinator Resume Examples & Samples

· Advanced Excel skills with extensive use of Pivot Tables
· Microsoft Access database development and use of queries
· Experience in customer/consumer focused communication
· Minimum of 5 years administrative experience, preferably in a QA/manufacturing environment
· Detail oriented / Strong analytical skills
· Advanced communication skills
· Minimum of High School diploma and 5 years relatable work experience
· College education preferred
· Experience with Hyperion or similar system
· Customer Service experience
· Able to work multiple tasks independently

176

Member Services Coordinator Resume Examples & Samples

Manage inbound customer cancellation, credit and other membership change requests
Run daily reports and process all account change requests daily
Ensure client inquiries received post-cancellation are responded to and resolved. Respond to escalated issues within the required timeframe, with all communication recorded/tracked/shared across teams
Assist with account audits, research and tracking
Research and communicate account history/billing details to clients and internal staff
Assist with processing sales orders including policy verification, order entry and tracking
Assist with pricing inquiries and proposals
Monitor email and voicemail boxes and respond in a timely manner
Miscellaneous projects to support marketing and selling efforts

177

Senior Mail Services Coordinator Resume Examples & Samples

Ensure mail is date-stamped, sorted and batched
Distribute mail to departments post sorting
Handle returned mail according to documented procedures
Participate in mail pickups from the local Post Office, as needed
Fill in appropriate log sheets for monthly reporting

178

AV / Technical Services Coordinator Resume Examples & Samples

Provide audio-visual and technical support for meetings and events; provide backup support for student staff, including assisting with troubleshooting calls. (45%)
Maintain audio visual and technology based equipment for day-to-day and specialized programming needs for the Student Center, Black Box Cabaret, and programs supported by the OSU held outside of these spaces; and provide ongoing training and assistance to student staff responsible for providing operational technical support. (20%)
Consult with student organizations, faculty, staff, departments, and external users on logistical and audio/visual capabilities for meetings, events, and programs; negotiate with presenters, performers/agents, sound engineers and lighting directors to meet performance and event needs within the capabilities and limitations of OSU; and ensure all technical operations and services are executed in accordance with high customer service standards. (20%)
Facilitate equipment preventative maintenance; develop and maintain audiovisual equipment inventory; research new equipment; follow technology industry developments; create proposals for equipment and facility upgrades; and recommend appropriate purchases, based on trends and best practices in student unions and higher education. (10%)
Attends seminars and conferences to maintain program and professional development
Promotes and maintains an atmosphere of excellent internal and external customer service
Performs other job-related duties and special projects as assigned

179

Human Services Coordinator Resume Examples & Samples

Meets all minimum federal requirements (Title XIX) for Q.I.D.P II
This includes a minimum of a bachelor’s degree in a human service or educational field
Competency in basic computer skills (word processing, data base management, and e-mail)
Previous supervisory experience in a clinical capacity is preferred
Strong typing skills needed

180

Services Coordinator Resume Examples & Samples

Accepts phone calls from members, providers or other service agencies that are requesting additional information on the available clinical services and programs
Triages calls and assists in any immediate crisis situations
Verifies member eligibility for services through state and county information systems
Enters relevant call notes and information in FlexCare
Maintains logs and other data bases regarding utilization management and care coordination activities
Coordinates with clinical staff in accommodating members’ needs including transitions of care and access to timely appointments
Coordinates with other agencies and staff as needed
Consistently provides members, providers and internal staff with exceptional customer service
Provides resources to members
Maintains schedule that allows for appropriate coverage
Attends departmental and other meetings as necessary
Call Center, Customer Service experience a plus
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Bilingual in one of the following languages preferred

181

Shared Services Coordinator Resume Examples & Samples

Manage and facilitate key meetings for all the direct reports of the Global Head
Collect, produce, and organize key reports and metrics
Interact with all external stakeholders to ensure all communications are funneled between all functions
Work to identify key initiatives
Proficiency in Microsoft Office, Microsoft Excel a plus
Strong understanding of Finance
Proven problem-solving abilities with challenging deadlines and priorities
Ability to anticipate change and react efficiently and expeditiously
Able to handle multiple tasks and confidential issues/material as well as communicate effectively with senior executives
Ability to thrive in a dynamic environment

182

Central Services Coordinator Resume Examples & Samples

Detail-oriented – strict attention to detail and accuracy is crucial
An aptitude towards learning and teach new software applications a must
Knowledge of Sales Structure, SOP, Markets
Knowledge of Microsoft: Excel, Word, Outlook and PowerPoint
Knowledge of sales software/applications an asset
Bilingualism is required (French and English)
Must be able to work early mornings (5am or 6am start time)

183

Technical Services Coordinator Resume Examples & Samples

Planning and Scheduling
Administration of Install Base, Service Contracts and Revenue Budget
Technical Service Implementation Capability
Proficiency in Microsoft office
Proficiency in ServiceMax highly regarded however not mandatory
Proactive in handling service matters
4- 5 years working in similar role or Field Service Role
SalesForce ServiceMax / SAP
Working experience in similar Coordinator Role. BioTech / Medical Tech or Field Service experience desirable however not particular required if experienced in Coordinator Role from other industries

184

Employee Services Coordinator Resume Examples & Samples

Beneficiary Management related to Life Insurance and Pension Benefits
Pension Payroll administration related to Beneficiary Management and medical deductions from pension checks
Communications with beneficiary, both written and verbal
Administration related to Life Insurance
Supporting the pension management team on special projects as needed
Solid computer skills – MS Access, Word, Excel, Outlook
Able to follow documented processes
Document work and prepare process specifications
Strong communicator
Strong teamwork skills with the ability to work independently
Ability to deal effectively in a demanding and high volume environment
CEBS certification and/or experience working in the pension field
Experience with 401(k) plans and benefits
Degree in Mathematics, Accounting, Finance, Actuarial Science, or related program

185

Account Services Coordinator Resume Examples & Samples

College Degree in Business Administration, Graphic Design, Marketing or equivalent experience
Mastered in offices tools: Advanced PowerPoint and excel skills
Graphic Design Experience
Strong interpersonal skills: to maintain very good relationships with different sets of people
Strong written and verbal communication Skills – Spanish/English
Results Oriented Person: a strong push for the compliance of business results
Commitment to excellent customer service
Experience with data management

186

Member Services Coordinator Resume Examples & Samples

Address inbound and outbound sales inquiries for potential customers and existing members
Collect information to discern requests and refer to appropriate third parties
Explain Property & Casualty and Life contracts, coverage and limits
Provide general information to the members on the services and products offered through the membership
Document contact and communication with potential customers and existing members
Identifies and overcomes customer objections and concerns
Maintains accelerated performance levels for sales productivity and quality
Conduct follow up calls on existing members to check on services provided by our vendors, and any additional needs
Proficiency in English and Japanese required
Minimum 6 months of customer service experience preferably with international exposure in the travel, insurance or call center environment
Knowledge of property & casualty, state underwriting guidelines, MVR and CLUE requirements is a plus
Knowledge of life products is a plus
Minimum of high school education required, Bachelor’s Degree or equivalent experience strongly preferred
Computer literacy required along with knowledge of word processing and sales quoting software
Excellent oral and written communication skills, responsible & persuasive on the phone
Ability to work independently and creatively in a high-paced, changing environment while maintaining accuracy
Ability to work flexible shifts

187

Human Services Coordinator Resume Examples & Samples

Leads an interdisciplinary team in the development, coordination, and integration of service plans for assigned individuals
Facilitates meetings with the interdisciplinary team to develop Individual Service Plans (ISP's)
Maintains and updates written and electronic records
Coordinates services and advocates on behalf of the individual
Monitors and documents the provision of services and modifies service plans as needed
Protects the privacy of information
Ensures that the individual's legal, civil and human rights are protected
Provides information and other services to individuals and their families
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines

188

Central Services Coordinator Resume Examples & Samples

Completion of formal Central Services Technician course
Current CRCST (Certified Registered Central Services Tech) or CSPDT (Certified Sterile Processing and Distribution Technician) through the IAHCSMM (International Association of Healthcare Central Service Materials Management)
Experience with Surgical Instrumentation in hospital Sterile Processing/Central Services environment
Materials management and/or supply chain experience

189

Employee Services Coordinator Resume Examples & Samples

Execute operational practices and controls within Benefit Administration in accordance with strategies, practices and guidelines for
Previous experience in a Benefits department is required
Proficiency in the Microsoft Office suite is required, experience with MS Access is a plus
Bachelor’s Degree is a plus
Problem solving acumen

190

Event Services Coordinator Resume Examples & Samples

Coordinate event logistics, including registration and attendee tracking, presentation and materials support, and pre and post event evaluations
Compile, maintain and manage event inventory
Coordinate and monitor event timelines and ensure all deadlines are met
Research, find and secure appropriate vendors. Exercise independent judgement with respect to event management, event coordination and event operations
Exercise and implement best in class event operating practice authority to exhibiting staff
Carefully review and negotiate event agreements for high positive impact and financial benefit to the company
Generate short, mid and long term plans and schedules for all aspects of event management
Develop, maintain and implement official rule book (Event Manual) for employee behavior and operations during events
Oversee and investigate issues arising from damaged, delayed or missing event equipment and shipments
Recommend new policies and/or procedures for increasing event management and event operation efficiencies
Manage financial and operational components of trade shows and meetings, including reporting
Communicate with vendors, sites and suppliers to create, and maintain and enact a trade show schedule
Pack, ship, inspect, inventory, unpack, and set up supplies, booths, and all related marketing items
Manage the company store and the top performer program process
Process invoices and purchase orders for the department as needed

191

Graduate Services Coordinator Resume Examples & Samples

Provide back-up to the front office staff (reception)
Participate in Fall and Spring Graduation Ceremonies
Ability to manage multiple priorities and meet established deadlines
Strong customer service skills and collegiality
Entry level knowledge of social media
Ability to follow established rules and protocols with respect to college and university branding requirements
B.S./B.A, in Communication, college student affairs, counseling, or similar field is preferred
Experience working in a university environment
At least one year of professional administrative experience

192

Member Services Coordinator Resume Examples & Samples

Member services returned mailed
Tracking of returned mail
ID card management both internal and external vendors
Management of files sent to mail vendor for ID requests
Member outreach for address verification
Member handbook updates and ordering for all lines of business
Review and respond to mailed member inquires
Scan pertinent documents into members record
Handle power of attorney requests and ensure accurate information and storage of hard copies
Assist with mailing of monthly payment bills and managing process with vendor
Cross train to assist with member/provider calls during peak times
Additional duties as needed
A.Education/Experience/Skills
5+ years prior office environment experience or mail room experience
Able to work independently or in a team environment
Excel and word experience a plus
B.Licenses, Registrations, or Certifications
None Required

193

Special Services Coordinator Resume Examples & Samples

7 years of Professional level administrative experience
Must have computer skills and dexterity required for data entry and retrieval of patient information
Must be proficient with Windows-style applications and keyboard
Typing proficiency
Knowledgeable of medical terminology
Associates degree in Business Administration or related field

194

Shared Services Coordinator Resume Examples & Samples

Ordering of equipment and uniforms in a timely manner and maintain the necessary inventory to ensure operational efficiency and continuity. Respond to requests from field personnel to exchange damaged or worn equipment. Properly dispose of uniforms and equipment that is no longer serviceable. Ensure accountability
Vehicle Fleet – maintain a current listing of all vehicles assigned to area office and generate a monthly status report for the General Manager. Monitor vehicle warranty and notify vendor when vehicle is covered under warranty, ensure registration and license tag documents are on hand in vehicle, access, understand and interpret Telematics’s Vehicle information for each assigned vehicle on a monthly basis. All anomalies must be reported to the Manager, Operations, immediately. Ensure all Patrol Bicycles are serviceable and that unserviceable bicycles are repaired and available for use. Ensure all vehicle maintenance forms (to include safety forms) are properly documented and maintained
Maintain a list of all radios that are assigned to the Area Office and ensure that the radios that are not properly working are repaired / replaced as needed
Responsible for ordering of telephones as needed by the administrative staff and field personnel. Collect same from staff when they are reassigned or on leave
Assist the General Manager and Manager, Operations on special projects as required
Establish and maintain vendor relations with outside equipment, maintenance and facilities vendor and building management
Must possess a high school diploma or equivalent
Must possess prior work or education experience in accounting, purchasing, or office administration
Project Manager (Los Angeles, CA)

195

Member Services Coordinator Resume Examples & Samples

Serves as primary contact for service area Member Service Reps and center leadership for escalations and direction regarding complex member issues
Provides quality assurance through monitoring Member Service Reps documentation for accuracy and compliance
Identify at-risks MACESS cases that require possible escalation and ensures timely processing as appropriate
Serves as key member of the facility administrative team, participates in interdepartmental meetings, and assists in providing for the smooth day-to-day operation of the medical facility
Coordinates and conducts new hire training, coaching and mentoring
Collaborates with manager on strategic department initiatives as well as provides input on individual Member Service Reps performance
Serves as the primary resource expert for information about all Kaiser products, benefits, and policies, as well as how these plans and policies are operationalized and administered
Partner with Patient Financial Service, Membership Administration, Claims and other regional business partners to quickly resolve member issues and/or concerns and improve patient satisfaction and retention
Strategize with service area leads, facility personnel and physicians to create solutions to optimize member experience
Assists members in resolving problems, including clarification of benefits, appointment access, medical referrals, payment of claims, and concerns about quality of care and service to ensure that service standards are met in compliance with applicable state and federal regulations
Handle escalated and politically sensitive situations that arise in the department and/or the facility, and assist members with questions and concerns
Coordinates health plan, community-based, and out-of-area services for members as needed, and serves as the member advocate to assure prompt delivery of health care
Facilitates resolution of member claims, including orienting members, communication with appropriate claims and external providers. Tracks status of pending complaints and follows-up as needed to expedite completion of the claim
Conducts member, staff, and provider orientation to ensure familiarity with Kaiser's services, systems, processes, and procedures. Trains and educates staff in dealing effectively with members and difficult situations to enable continuous improvement in customer service. Informs staff of current changes in the benefit programs
Identifies trends and makes recommendations for process/system improvements
Four (4) years of customer service experience in a healthcare environment required
Experience with medical claims systems preferred
Coursework in behavioral sciences preferred

196

Account Services Coordinator Resume Examples & Samples

Responsible for the implementation of special projects and strategies for Corporate Relations. Support key relationships by providing customer service to key contacts including but not limited to national sponsors, strategic alliances, and affiliate staff
Assist with meeting and conference planning, coordination of materials for supporter promotions, stewardship and gratitude
With the Account services team, create and maintain the sales tools necessary for Corporate Relations to run most effectively and efficiently (i.e. Standard reports, gratitude plans, etc
Maintain a full understanding of the External Review Committee/Corporate Relations Review Committee approval process. Initiate the ERC/CRRC proposal process with appropriate departments for all submissions
Maintain an in-depth ongoing knowledge of all products/programs AHA is offering to corporations
Coordination of logistics for Corporate Champions Summit and AHA-related events to include: annual events, logistics for member benefits such as: science to science meetings, complementary sessions registrations and professional membership
At least two years of related sales/account coordination experience
Experience supporting account managers from an administrative support function
Intermediate to advanced skills at MS Office Products (Word, Excel and PowerPoint)
Proven ability to effectively interact with corporate representatives at the high management level and the ability to handle all conversations and communications professionals
Ability to manage/juggle projects with varying degrees of priority
Excellent researching, writing, presentation, communication and proofreading skills
Possess a strong work ethic and have experience in managing priorities with minimal supervision as many of the people you will interact with work across the country
Some College Preferred

197

Hub Shared Services Coordinator Resume Examples & Samples

Ensure daily delivery creation is complete and accurate for the hub
Responsible for updating and distributing daily KPI reports to appropriate stakeholders
Responsible to ensure that the data required for management reports is updated and in-line with requirements
Assist with training new members of the team when required
Ensure team work across all critical support areas of the distribution center is maintained to be able to cover other team members when necessary
Preparation of ad hoc reports for management
Assist with any other ad-hoc projects or tasks as they arise

198

Professional Services Coordinator Resume Examples & Samples

Assist Services team leads with required paperwork, PSCF, Call offs, scheduling, etc
Provide user training and assistance in use of SFDC for Services
Generate reports as required from SFDC and SAP data
Drive compliance of SFDC in Services
Provide data from specific services groups as required by management
Implement and maintain services OPS group processes
Create new reports as needed in Salesforce to drive key metrics within Professional Services
Schedule all service resources for all active contracts as well as incremental business
Create PSCF’s for services team to include new contract and incremental
Manage Salesforce Dashboard and Timesheets to ensure consultant compliance and notify manager of both non-compliance of both
Ensure that all expenses and billings in Salesforce are being properly reflected in SAP and in the proper accounting period
Coordinate pre-sales services (Demo needs) with sales if required
Work with A/R team to provide any backup related to disputes in services
Ensure EPS billing report accurately reflects the teams revenue generation on a monthly basis
Work with the support team to turn any training needs into a consulting engagement
Ad hoc reporting or special projects as needed

199

Event Services Coordinator Resume Examples & Samples

Responding to telephone inquiries by determining client's needs and specifications for referral to Catering Sales Managers
Ensuring that all filing systems are maintained according to SOP
Maintain inventory of office supplies
Establishing rapport with Catering clients and functions as liaison
Responsible for turning over definite Catering contracts and distributing to other departments, completing and/or distributing Banquet Event Orders and Group Resumes as needed
Responsible for assisting Catering Managers during execution of Catering Events
Responsible for Special projects as assigned by Director of Catering/Catering Managers
Must have working knowledge of Excel, Word, Outlook, Power Point

200

Hospitality Services Coordinator Resume Examples & Samples

Guest Service: Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations. Achieves business revenue goals by implementing and delivering creative service programs designed to increase guest satisfaction
Financial Results and Cost Control:Supports management of expenses to maximize hotel profitability. Supports cost saving measures and efficient strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Groupprocurement guidelines and applies good business judgment. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy
People Management and Training: Assists in evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Grouptraining policies. Promotes collaboration and positive, professional work environment
Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Supports all front desk initatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures
Safety/Risk Management: Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents

201

Enrollment Services Coordinator Resume Examples & Samples

Individual will be a part of a team responsible for enrolling approximately 2900+ Health Care Providers with various health plans to ensure UPHS’ ability to bill and receive reimbursement for services rendered
Individual will be responsible for initiating the enrollment process and tracking it to completion with the assigned health plan(s)
Individual ensures performance meets agreed UPHS service standards
Responsibilities are approximately 20% Patient/Customer, 30% Problem Identification/Process Improvement and 20% Core Values
At least one year of experience working in a managed care setting or a related field required
Must have working knowledge, understand, and comply with the enrollment process of varied Managed Care Plans, Medicare, and Medicaid programs
Proficient in computers and computer software including, but not limited to, database management, spreadsheet and word processing applications
Ability to maintain confidentiality with regard to information
Must be organized and detail oriented
Must be able to work independently and take initiative to research and resolve enrollment related issues
Communication in a professional manner is a must with health plans, practice managers, billing staff, physicians, and team members

202

Employee Services Coordinator Resume Examples & Samples

Previous experience within a service delivery and team environment, ideally in security vetting or similar screening role
Able to work to and enhance prescribed procedures
Deliver excellent service in line with security clearance and client-led screening processes and ensure service level agreements are achieved
Manage key stakeholder relationships, internally & externally
Process all administration relating to screening/clearance including production of internal communications, preparation of reference requests and completion of application forms
Maintain an up to date knowledge of the Firm’s clients, the Security Policy Framework and the Risk Management policy and process developments
Manage list X releases with the guidance of the security controller and implement changes accordingly ensuring a smooth transition to the business
Ensure compliance with the Firm’s policies and best practice and maintain an awareness of instructions for working with/on UK Government information and Government analytics data
Develop an in-depth knowledge and understanding of the Government Security Classification scheme
Propose changes to procedures and documentation
Pro-actively follow up outstanding documentation and requests for information in agreed timescales
Produce reports and management information
Provide the business with the screening/clearance information they require to assess employee suitability for client engagements

203

Technical Services Coordinator Resume Examples & Samples

9+ years experience must include the following
5+ years' experience and demonstrated proficiency with standard business productivity software and tools including Microsoft Office, Word, Excel and PowerPoint, preferably in a Microsoft Windows environment
5+ years' experience and demonstrated proficiency with operational workflows; preferably with experience as a Technical Operations Lead or Technical Program Manager

204

Printing Services Coordinator Resume Examples & Samples

Accountable for managing printing production services to a wide range of internal clients and business units at Alabama Power and across the Southern system
Provide leadership, supervision, and coaching to printing specialist, printing operators and graphic designer assigned to support the production, printing, and bindery of a wide range of printed products, as well as monthly billing to internal and affiliate customers
Coordinate and manage the outsourcing processes associated with external print production including printers, graphic artists, assembly and production services, specialty item vendors, equipment and paper and supply vendors
Ensure adherence to Southern Company and Alabama Power's corporate identity program, providing counsel to clients about branding standards compliance in all printed collateral products and materials
Continue to proactively benchmark the graphic and print shop products against other companies to ensure the highest level of productivity, efficiency, and services
Develop and enhance relationships across company lines to leverage system graphic and print production resources more efficiently, including the proactive marketing of the use of Alabama Power Print Shop services
Excellent customer service skills to maintain the highest level of customer satisfaction
Advanced technical knowledge of graphic design, emerging graphic and print production technologies, and the operation of in-house pre-press, printing both offset and digital, and binding equipment capabilities
Backup role to the Printing Services Coordinator at Document Services
Experience working with and through external vendors and the ability to enforce quality standards
A clear understanding of the Avanti chargeback system and processes used to allocate and track costs
Strong project management skills; ability to manage multiple projects and direct both technical and creative resources inside and outside the company
Analytical and creative problem-solving skills. Budget and project costs tracking skills
Experience in estimating/quoting and planning printing projects and materials
Excellent customer services skills, ability to explain and negotiate with a diverse client group to meet and exceed their expectations. Treat every job and client with a sense of urgency maintaining the highest level of quality
Excellent organizational skills. Ability to handle multiple projects at the same time

205

Pre-services Coordinator Resume Examples & Samples

Answers incoming calls and asks appropriate questions to assess patients needs
Schedules new patient appointments with appropriate provider
Provides patients with appointment details such as date, time, location, directions and instructions to patients. Records call statistics in New Patient Log. Maintains and updates physician schedules ensuring that patients are scheduled properly. Works in conjunction with the triage nurse to accommodate scheduling requests
Obtains patient demographic, insurance and other pre-visit information. Enters patient information into computer systems. Verifies patient's insurance eligibility and benefit coverage/co-pays with payer; verifies pre-authorizations are completed prior to patient visit
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
Must successfully complete required e-learning courses withing 90 days of occupying position
Demonstrates Adaptability; Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands; shifting priorities; demonstrates flexibility
Shows Work Commitment; Sets high standards of performance and works efficiently to achieve them
Commits to Quality; Emphasizes the need to deliver quality products and/or services

206

Member Services Coordinator Resume Examples & Samples

Participate in evaluating and improving customer-facing applications including online and mobile user experience, reservation and account management processes and other related practices
Must be able to work regular shifts between the hours of 7am-11pm CST based on business need
Must be able to work Monday-Friday, 8am-4:30pm CST for the first four weeks of training

207

Document Services Coordinator Resume Examples & Samples

Control and management of the documentation services area within the German site
Generate the necessary changes in the internal documentation system
Serve as an interface between Align Technology Germany, the department of “Doc Services” EMEA (Amsterdam ) and Align Corporate (USA)
Coordinate the annual review and update of documents, according to corporate requirements and the quality system in place
Provide support in the creation and implementation of learning activities and online training (e-learning)

208

Data Services Coordinator Resume Examples & Samples

College degree (preferred) with an Economics/Business, Marketing, Engineering, Math, Statistics and/or Technology/Data Processing discipline with 1+ years of data services/direct mail or lettershop/mailhouse data processing experience
Coordinate conditioning of data files from start to finish
Create and maintain schedules, accurately and on time
Perform initial startup procedures for data services projects
Monitor, receive, check content, import into database program and provide initial record counts to designated staff
Convert files to MGI format
Manage job archives and update suppression files
Clean and standardize files using Group1’s Code-1 Plus
Complete and maintain job documentation, in a timely manner
Experience with Microsoft Word, Excel and Access
Experience with Pitney Bowes/Group1 Suite (preferred), BCC, Anchor/MIRUS, Datalever & Red Point Global and/or other mail data processing software
Technically savvy, with the ability to bridge business needs with technical solutions
Organized and very detail-oriented
Professional, enthusiastic, and a team player
Work under minimum supervision
Ability to consistently deliver quality customer service

209

Alumni Services Coordinator Resume Examples & Samples

Collaborates with Director of Alumni Services on executing the department vision and strategy
Assists in evolving new alumni programs and supports coordination of those programs through administrative efforts, outreach and relationship building
Builds and maintains relationships with alumni through daily interactions over the phone and via email communication to learn about their educational experience and post-graduation success in an effort to optimize alumni relations
Executes the Alumni Association social media strategy to increase alumni engagement while also managing social content
Consistently evaluates the alumni communication strategy; creates and manages the internal and external alumni communication
Oversees the Virtual Graduation process
Manages and implements projects that support the planning and preparation of local ground graduations in which online students participate
Assists in creation and organization of the alumni newsletter in collaboration with the Director of Alumni Services and the marketing team
Updates, organizes and maintains alumni databases
Creates reports to track alumni engagement, outcomes and event participation
Travel 1-3 times a year to support university alumni events
Unyielding commitment to continuous improvement and an unwavering excitement to build long-term relationships with students and alumni
Excellent interpersonal skills and communication (oral, written, and listening) skills; comfort level in conducting outreach to alumni and learning about their successes
Ability to multi-task and manage multiple large projects at once
A passion for helping alumni grow, develop themselves, and better their lives and their community
Ability to motivate alumni to actively participate and engage in Alumni Association offerings
Creative and solution-minded
Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
Three years supporting alumni relations and/ or student services in higher education
At least two years of event coordination experience

210

Hospitality & Workplace Services Coordinator Join our High Performing Team Resume Examples & Samples

Coordinate meetings and travel for leadership
Facilitate onboarding processes for new hires
Support and coordinate EY events

211

Integrated Services Coordinator Resume Examples & Samples

Work safely by adhering to GE Oil and Gas Life Safety Principles
Ambassador for GE
Proven offshore experience with Surface equipment
Able to brief and mentor FSE for their offshore duties
Review PRPs / FSMs and ensure they are suitable for offshore use
Interface technically with GE engineering / ITO to generate quotes to meet the customer's requirements
Understand customers offshore requirements and generate TR-1 forms to suit
Carry out pre and post briefings with FSEs to ensure readiness for offshore campaign thus reducing or negating NPT
Primary focal point for FSE - operational /technical support - Mentor if required
Primary focal point for Customer - operational /technical support. Ensure procedures are correct and fit for purpose
Generate detailed well files for both GE and Customer records on GRID / Engage surface or any other relevant GE software
Take ownership of customer official offshore complaints and ensure closure within 30 days with assistance from Quality and internal GEPC Department
Manage dedicated FSE both on and offshore ( if contract has dedicated FSEs )
Understand Customer Service contracts and QPs
Interface with FSE supervisor detailing customer some years drilling / maintenance programs (where appropriate )
Ensure FSEs check over equipment /rental tooling/containers prior to being dispatched offshore
Manage FSE inventory tracker versus offshore operational requirements and ensure correct stocks are maintained
Engage with all internal departments and interface with all managerial levels to ensure customer satisfaction
Attend weekly ISTC meeting to discuss customer requirements and share best practices or lesson learnt
Bachelor’s degree from an accredited university or college (or a high school diploma / GED with proven years of experience or equivalent knowledge and experience
Significant years of offshore experience in PC / Surface equipment
Able to interface effectively with all levels of internal or external management
Able to mentor personnel regarding all aspects of Pressure Control equipment,
Six Sigma understanding
Driving License
Offshore Certificates

212

Field Services Coordinator Resume Examples & Samples

Supports the Project Managers on new, expansions, relocations, remodels, rebanner, conversions and store closings (aka RENS) as well as any hardware rollouts or upgrades
Assists with ensuring that the EDPM workload is completed on schedule by monitoring detailed workflow tasks and escalating appropriately
Prepare & distribute various reports utilizing Business objects, SLM, Crystal Reports and MSAccess
Primary participant in a series of processes to ensure New Store equipment is operational prior to opening (SOFU) which include store communications via email and telephone
Utilize the Lawson inventory system to requisition equipment in accordance with the current departmental guidelines for proper inventory movement
Kick off workflows which include opening heat calls, assigning stores based on set criteria, setting up excel workbooks, running AS400 jobs, requesting merchant id’s and & creating reqs & PO’s
Create accurate documentation of all processes within function, providing ongoing maintenance and submission of documentation to the official knowledgebase
Assist with various database entries including heat profile updates and AS400 details
Assist with Depot Coordinator responsibilities as needed
Act as a consultant and resource to the Project Managers and Management Staff within Field Services and Retail Technology
Assists with special projects related to computer equipment installations & upgrades
Supports Help Desk with various requests such as obtaining miscellaneous equipment, researching possible installation issues, and coordinating special projects that require vendor interaction
Assist in providing assurance by informing Team Leaders of associate errors & successes

213

Tech Services Coordinator Resume Examples & Samples

Assists in planning meetings and special events
Indirect support for people leadership
Timely preparation of reports and communication
Accurate Record keeping
Scheduling for all associates
Primary source for payroll ensuring all employees are paid accurately
Insures scheduling to effectively staff agents to meet the program goals
Creates reports and compiles data for performance for all aspects of the program
Has access to confidential information both personal and financial and must have Ability to maintain confidential information
Innovation and Change (i.e. improvements to procedures, services, or products, as well as development of new ideas, methods)
Develops reports to quickly communicate to managers
Continually works to improve efficiencies in managing inventory, training setup and
Support, and assisting with appointments for interviews
Communication with Internal & External Customers / Suppliers as well as Third Parties
BA or BS preferred
2 to 4 years of experience
Advanced Excel Skills preferred
Powerpoint and Microsoft Office skills
Understanding of PC/Technology
Payroll experience
Scheduling Experience
Time Management

214

Domestic Services Coordinator Resume Examples & Samples

Establish and coordinate training requirements to an acceptable standard
Interpretation and enforcement of contractual obligations
Initiate actions to prevent the occurrence of non-conformities in processes or systems
Must have motor vehicle license and be willing to travel domestically
Intermediate to Advanced level of computer skills, including Microsoft Office Suite, SAP (preferred)
Able to work effectively with people from diverse national, cultural, linguistic and religious/spiritual backgrounds and to deal with sensitive issues in a manner that is respectful of people’s individual dignity, cultural values and religious beliefs

215

Transaction Services Coordinator Resume Examples & Samples

Maintain NGKF brand, product, office, and client messaging and consistency by applying templates to produce marketing materials to include; flyers, proposals, tour books, touch pieces, maps, floor plans, qualification packages, and market surveys
Review marketing material specifications, and act as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client specific property data to incorporate into customized property information packages
Coordinate mass marketing mailings
Prepare, update, collate and package reports as instructed by team
Perform administrative functions and prepare communication as required
Prepare expense reports as required
High School diploma or General Education Degree (GED) required, & 2 years work related experience. Associate’s degree or Bachelor’s degree in Marketing and Graphic Design a preferred
Advanced Microsoft Office Suite, PowerPoint, Excel and Internet research skills
Demonstrates administrative support skills including appointment scheduling, and ability to compose/proof and edit correspondence and reports
Organizational, communication (written, oral, telephone), customer service and strong attention to detail are essential in this position
Problem solving, decision-making, and analytical skills required
Real Estate License a plus

216

Brokerage Services Coordinator Resume Examples & Samples

Requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure, financial and accounting concept or techniques, and general business practices and procedures
Prepare and maintain accurate documents to include Letter of Intent (LOI’s) and Request for Proposal (RFP’s)
Update and maintain various client and prospect databases
Respond to outside broker requests
Provide informational assistance to clients to include greeting clients, directing telephone traffic and scheduling appointments and tours
Coordinate complex on/offsite meetings and building tours
Participates in the review of new deals/transactions and coordinates with others in the development of a financial plan
Assisting assist with research and preparing financial and market conditions for acquisitions and due diligence
Associates or Bachelor’s degree in Accounting or Finance preferred
Real Estate License perferred and or will to obtain Real Estate License upon hire
Related industry or sales experience a plus
Highly motivated and strong work ethics
Organizational and follow-up skills
Knowledge of MS-Excel and MS-Word and MS-PowerPoint
Ability to prioritize multiple projects and work independently
Ability to interact successfully with all levels of company

217

Domestic Services Coordinator Resume Examples & Samples

Day to day management of staff
Scheduling, reporting, audits, service orders & stock management
Room Inspections
Safety to Inc: Pre starts, tools box talks, Incident reporting & Hazard I.D
Subcontractor management
Attending weekly/Monthly Client meetings
Liaising/Assisting with Accommodation check ins/out
Well-developed computer skills, including proficiency in Microsoft Word, Excel and Outlook
Defence experience highly regarded
Experience SAP, DRN or Booking systems

218

Services Coordinator Resume Examples & Samples

Supports & coordinates with internal and external resources (sales & marketing, manufacturing, project management, fabrication, engineering, vendors, customers) and brings significant problems encountered to Supervisor’s attention
Responsible to follow all applicable company and corporate policies, guiding principles, procedures and programs
Interaction with NOV groups, customers and vendors through the quoting process; assisting to resolve challenges and questions
Collect and assemble bid materials for small to large orders/projects
Direct contact with foreign and domestic customers will be required
Prepare purchase orders, sales quotes, issue invoices, create logistics/customs/quality documentation
Other duties as assigned to support the initiatives and goals of Services team
Customer Focused Attitude
Excellent Communication Skills (Written and Verbal)
Comfortable speaking with customers on the phone
Action Oriented, Self-Motivated
Able to Work under Time Constraints
Exhibits a High Attention to Detail
Able to Work Independently and Within Diverse Teams
Minimum High School Diploma required
University or College Diploma would be an asset
Experience in sales and/or supply chain
Excellent Communication skills (verbal and written)
Microsoft Excel, Word, and Outlook knowledge required
ERP System Software Experience (SAP, Oracle, JDE, Other) required
Experience within oil & gas industry would be an asset
Ability to read engineering/design drawings

219

Trustee Services Coordinator Resume Examples & Samples

Minimum 3-5 years Superannuation experience
Good knowledge of Superannuation concepts, including benefit design and insurance arrangements
Client services experience and strong relationship management skills

220

Owner Services Coordinator Resume Examples & Samples

Liaise with owners and accurately transpose all requirements
Communicate as per procedure and ensure that the service requirements are met accordingly
Liaise constantly with the owners and communicate any concerns and issues to management
Ensure all written and verbal communication to internal and external clients is of the highest standard
Check on reservations, assisting accounting
Submit any maintenance and housekeeping concerns in a professional manner
To be pro-active and use initiative with customer service and complaints
Responsible for ensuring a high level of personal service to owners, maintaining all prescribed standards
Perform tasks of a reasonable nature as and when requested by Management
A hospitality Management qualification
One (1) years relevant experience, preferably in a frontline
Must be presentable, confident and have a positive attitude
Work effectively with a diverse range of individuals
Good command of English verbal and written communication skills is essential
High energy levels coupled with a helpful and friendly attitude
An ability to deal with stress

221

Laboratory Project Services Coordinator Resume Examples & Samples

Perform generic, routine study duties and tasks that are applicable across designated projects and Protocol phases, including but not limited to: receipt of site lists, entering site data into the database, ordering laboratory kits, and monitoring the day to day running of designated projects (i.e. patient specimen management receipt, pending lab analysis, and test result approvals and reports
Ensure outputs are delivered in line with organizational standards and client expectations
Work through Protocol questions, issues, escalations and changes with relevant senior coordinators (e.g. study specific) and managers
Update and maintain internal databases with generic project information and input project specific information, as directed
Liaise with other departments and support services (e.g. Laboratory) in order to expedite testing of patient’s laboratory specimens
Keep Project Managers and other relevant staff informed of any issues that may affect the smooth running of the project
Develop solutions for routine project related issues and problems, within a limited scope
Participate in local and global improvement projects as defined by the relevant process improvement management team
May have occasional, limited contact with study Sponsor(s) (e.g. exchanging factual information)
Good written and verbal communication skills including good command of English language

222

Medicaid Services Coordinator Resume Examples & Samples

2+ years of experience working within individuals with Disabilities and/or Seniors with a Bachelor's Degree; or, 1+ year of experience working within individuals with Disabilities and/or Seniors with a Masters' Degree in Social Work, Psychology, or a NYS Registered Nurse (RN) license
In-depth knowledge of Medicaid
Previous experience working with the Geriatric population

223

Document Services Coordinator Resume Examples & Samples

Audit documents for compliance to legal and company requirements
Perform legal audit of contracts to ensure contract completeness
Verification of all financial terms to ensure adherence to company’s underwriting guidelines
Issues identification for any contracts missing documents or having incorrect contract information
Entering pertinent audit findings into the database and VOICE system
Participate on special assigned projects
Must have good verbal and written communications skills
Must have Microsoft Excel experience with creating and maintaining spreadsheets
Previous timeshare/vacation ownership experience a plus
Knowledge of the documents required for timeshare closing helpful

224

Seasonal Partner Services Coordinator Resume Examples & Samples

Event Production experience required. Experience delivering mass participation events is a plus
Demonstrable project management and planning experience
Willing to be based in Brooklyn but travel 50% of the time for events

225

Academic Services Coordinator Resume Examples & Samples

Assists students with understanding and following academic policies, rules, and requirements; advises students on graduation requirements; helps students become aware of campus-wide advising and other academic support services; meets with prospective students (and sometimes parents) visiting campus interested in one of our degree options; and, leads new/transfer student orientations
Manages and implements semester course offerings and catalog revisions, coordinates the semester evaluation process; supports the internship program and coordinator; organizes and submits all semester textbook requisitions; and, organizes and maintains paper and electronic student files
Creation and design of newsletters, event advertising, posters and invitations, working with University Communications to ensure implementation of the university’s brand guidelines for those products. Creation and revision of department forms. Management of departmental websites through the university’s Content Management System (CMS). Ensures websites adhere to university’s branding guidelines
Coordinates logistics for special events and projects including cost projections, booking locations, assisting with transportation and lodging reservations, overseeing and managing event budgets, ordering refreshments, designing and sending invitations, and gathering and compiling meeting materials
Progressively responsible administrative work experience with an emphasis on customer service in a main office setting or an equivalent combination of relevant education and/or experience
Demonstrated excellent customer service skills for a diverse group of customers, i.e., internal and external customers, students, etc
Demonstrated competence organizing and prioritizing multiple work assignments, meeting deadlines, and exercising adaptability to changing priorities while maintaining a positive, effective, and professional attitude
Demonstrated competence using personal computers and various software such as word processing, spreadsheets, database, presentation, email, and internet. Microsoft Office software preferred
Demonstrated competence in effectively interpreting and communicating detailed information, procedures, and directions clearly and accurately, in person, by telephone, and through business correspondence to a wide variety of individuals both internal and external to the organization
Knowledge of MSU academic curricula, policies, procedures and student resources
Experience using relational databases to track data and maintain records (e.g. Banner, DegreeWorks)
Possess the ability to maintain confidentiality of records and information
Possess the ability to thrive in an “open door” environment, maintaining accessibility to faculty, staff, and students
Demonstrate ability to exercise sound judgment in decision making and interpreting and applying policies and procedures
Demonstrate excellent verbal and written communication skills to communicate effectively with employees, students, and the public, including in person, over the phone, and in writing
Establish and maintain effective working relations with co-workers and other departments and staff across campus
Work independently with minimal supervision and as part of a team
Accomplish many dissimilar tasks in a high demanding environment, with numerous interruptions, while maintaining a pleasant demeanor and positive attitude
Possess the ability to learn MSU policies, procedures, and systems for accounting and student data tracking
Be able to identify shortcomings within a process and implement changes to improve the quality of the product
Demonstrate self motivation and ability to independently follow through on tasks and projects to completion and work independently and effectively under minimum supervision

226

Public Services Coordinator Resume Examples & Samples

Works closely with the Director of Peabody Library to establish and achieve goals for library services; makes recommendations for improvement to ensure outstanding service
Coordinates library building hours; responsible for verifying the accuracy of the library hours web page for Peabody Library
Serves as point of contact for circulation and access policy questions for Peabody Library
Has frequent contact with students, faculty, staff, and library patrons to provide information and assistance
Interviews, hires, trains, and supervises Library Assistants with Public Services responsibilities
Interviews, hires, trains, and supervises Peabody Library student workers
Determines their priorities, assigns tasks, evaluates work products, and determines work schedules
Develops training modules and evaluation procedures for student workers
Sets the service desk staffing schedule and participates in staffing the service desk, providing back up staffing as needed
Creates training material for service desk procedures and policies
Serves as the primary point of contact for building access issues with the Director of Facilities and Services, the Card Office, VUPD, security guards, and others
Handles patron complaints and problems dealing specifically with their patron record
Serves as Peabody contact for technology issues & website maintenance
Works closely with the Peabody Library Director and other staff to identify and provide programming for the Peabody College community, in direct support of the Vanderbilt University Academic Strategic Plan
Participates in system-wide library initiatives and committees
Extensive customer service experience
Considerable experience leading or managing a team, including student employees
Comfortable working with a wide range of technologies, including integrated library systems
Ability to work in a highly collaborative setting
Ability to assist in the moving of objects, sitting, bending, lifting, pulling, pushing, walking, stooping, standing and turning
Experience managing service desk operations in an academic or public library
Experience developing and implementing training modules

227

Document Services Coordinator Resume Examples & Samples

Verification of all financial terms to ensure adherence to company’s Legal and Financial underwriting guidelines
Resolution of contract issues not requiring owner communication
Able to obtain a Notary Public within 90 days of employment

228

Correction Psychological Services Coordinator Resume Examples & Samples

Online applications are only accepted through http://www.oshr.nc.gov/jobs/
Resumes will not be accepted in lieu of the state application. Embedded or attached resumes ARE NOTaccepted as a substitution for a completed application
If applying for a position certified through the North Carolina Department of Justice-Criminal Justice Standards Division, refer to http://www.ncdoj.gov/getdoc/831a884b-7b81-42bf-aa64-6d725bbbd49e/Criminal-Justice-Education-and-Training-Standards.aspx for specific certification requirements

229

Correctional Psychological Services Coordinator Resume Examples & Samples

Online applications are only accepted through http://www.oshr.nc.gov/jobs
To receive credit for all of your work history and credentials, you must list the information on the State of North Carolina application in the Education and Work Experience sections of the applications form. Any information omitted cannot be considered for qualifying credit
Degrees must be received from appropriately accredited institutions
Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application
During the online application process if additional documentation is required, attach the documentation at the bottom of Step 4 in the application process
If applying for a position certified through the North Carolina Department of Justice-Criminal Justice Standards Division, refer to http://www.ncdoj.gov/getdoc/831a884b-7b81-42bf-aa64 6d725bbbd49e/Criminal-Justice-Education-and-Training-Standards.aspx for specific certification requirements

230

Human Services Coordinator Resume Examples & Samples

Thorough knowledge of social work principles, techniques, and practices and their application to complex casework, group work, and community problems
Demonstrated experience working with adults with hearing loss
Considerable knowledge of a wide range of medical, behavioral and psychosocial problems and their treatment
Considerable knowledge of governmental and private organizations and resources int he community
Considerable knowledge of the laws, regulations, and policies which govern the program
General knowledge of the methods and principles of casework supervision and training
Considerable knowledge of medical terminology
Ability to train, supervise or instruct other staff members in the program
Ability to maintain effective working relationships with members of civic, legal, medical, social, and religious organizations
Ability to express ideas clearly and concisely and to plan and execute work effectively

231

Human Services Coordinator Resume Examples & Samples

Have or be able to obtain required documentation for certification as a Juvenile Justice Officer (i.e. a diploma)
Pass a Criminal Background check
Pass a Drug Screening test
Pass a Psychological test
Pass a Sexual Risk Screening test
Pass a Physical
Be a US citizen
Be at least 20 years of age
Have a valid driver's license

232

Ohc-pre Services Coordinator Resume Examples & Samples

Answers incoming calls and asks appropriate questions to assess patient’s needs
Provides patients with appointment details such as time, location, directions, and instructions to patients. Records call statistics in New Patient Log. Maintains and updates physician schedules ensuring that patients are scheduled properly. Works in conjunction with the triage nurses to accommodate scheduling requests
Obtains patient demographic, insurance and other pre-visit required information. Enters patient information into computer systems. Verifies patient*s insurance eligibility and benefit coverage/co-pays with payer; verifies pre-authorizations are completed prior to patient visit
May mail or email patient appropriate medical forms for completion prior to first visit. Proactively follows-up with patients on missing or outdated insurance information as well as copies of medical records and test results from other providers
Other duties as requested or assigned

233

Academic Services Coordinator Resume Examples & Samples

Reviews and verifies TA applicant data through internal TA application software
Registers TA’s for the appropriate course numbers and enters mid-semester and final grades
Collaborates with the CMU Intercultural Communication Center (ICC) on the policies and procedures for hiring international TA’s
Assists in the matching process of teaching assistant assignments
Reviews and approves TA hours via CMU’s HR/payroll system
5-8 years of administrative support, office management and word processing experience
Effective interpersonal, problem-solving, reasoning, organization, and planning skills

234

Victim Services Coordinator Resume Examples & Samples

A bachelor’s degree in social science, women and gender studies, psychology, counseling, student affairs, or a directly related field from an accredited institution
One year of professional level experience providing interpersonal violence victim survivor assistance
Progressive and extensive experience providing direct Interpersonal Violence victim services
Experience recruiting, training and supervising volunteers and/or interns

235

Public Services Coordinator Resume Examples & Samples

Coordinates, schedules, trains, and oversees volunteers working on projects, such as but not limited to Adopt-A-Spot, Great American Cleanup, Clean the Bay Day, International Coastal Cleanup
Conducts and develops ongoing community outreach efforts designed to increase community understanding and support of Keep Norfolk Beautiful volunteer and outreach programs, projects and opportunities
Supervises, monitors and directs environmental beautification, recycling, and litter prevention education and outreach programs and services
Develops and implements strategic program plans by continuously analyzing the programs, keeping records, evaluating outcomes, and preparing reports
Assists with preparing, evaluating, and reporting on grant management and program budgets
Purchases promotional materials and supplies required to sustain programs
Schedules, prepares, sets up, and functions as a representative for special events typically occurring after normal business hours or during weekends
Coordinates closely with citizens, special interest groups, other government agencies and City staff
Acts as City liaison to various committees by attending meetings and serving on various committees
Represents the City at various meetings, forums, workshops, and committees
Provides customer service by responding to inquiries and issues, conducting follow-up, obtaining feedback, and attending public events and meetings
Assists with KNB's social media presence on multiple platforms
Assists with creating press releases, blogs, news articles, letters, presentations, brochures, advertisements, fliers, and other related materials
Represents Norfolk and KNB on radio, television, and another media as needed
Conducts presentations and/or environmental training sessions for various groups, including but not limited to City employees, civic leagues, special interest groups, and students
Maintains volunteer database and tracks volunteer hours
Proficiently utilize Microsoft Office
Develop and monitor policies and procedures
Write briefs, updates, grants, letters, and other correspondence
Manage difficult terrain
Utilize adequate hearing, peripheral vision, and depth perception

236

Convention Services Coordinator Resume Examples & Samples

Answers incoming telephone calls from all Catering/Conference Services lines
Responds to telephone inquiries by determining client's needs and specifications for referral to Catering Sales Managers
Processes all incoming correspondence
Types all outgoing correspondence
Maintains inventory of office supplies
Ensures that all filing systems are maintained according to spec's (Local, Convention and Spin-off)
Gathers and organizes all materials for weekly/monthly reports as directed
Sells Food & Beverage to small convention groups and one-shot groups
Daily office duties to include Event Reader Boards, Door Cards, BEO Change Log, the Guarantee Sheet and the Daily Report
Arranges appointments for Conference Services Manager, Assistant Director of Catering & Conference Services and/or Director of Catering & Conference Services
Assists Conference Services Manager with Welcome/Introduction Packets, Pre-Planning Meeting Agendas and Packets, Pre-Conference Meeting Welcome Packets and Thank You Letters
Establishes rapport with assigned Catering and/or Conference Services Manager(s) client(s) and functions as his/her liaison
Creates Resume Shells to assist the assigned Conference Services Manager
Creates Corporate Events Memo to assist the assigned Catering Sales Manager
Completes necessary documentation for telephone requests, amenity requests, key requests, banner requests, transportation requests and vendor requests
Assists with creating Banquet Event Orders (BEO’s). Assists with making changes to BEO’s
Coordinates Pre-Conference Meeting and Post-Conference Meeting Outlook invites
Works with assigned Catering and/or Conference Manager to ensure that all functions are "tied-down" 72 hours in advance (guarantees, floor plans, entertainment, flowers, A/V etc)
Special projects as assigned by assigned Catering and/or Conference Services Manager
Receptionist duties as assigned
Previous catering, convention services, or sales support experience preferred in a large convention hotel. Other relevant event, meeting planning, or hotel operations experience will be considered
High school education required, college degree preferred
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems, with developed computer proficiencies. Delphi experience strongly preferred
Ability to think clearly, quickly and make concise decisions
Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to prioritize and organize workload to ensure deadlines are met
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
Customer service oriented with a desire to create memorable guest experiences
Ability to use various office equipment, including but not limited to, calculators, photocopiers and facsimile machines
Position requires the ability to sit and engage in repetitive motion, including utilizing telephone/computer for extended periods of time or for an entire shift
Must be able to work a flexible schedule primarily daytime hours, Monday-Friday, with the flexibility to work weekends if needed

237

Adult Services Coordinator Resume Examples & Samples

Minimum three (3) years of work experience in programming in a library, educational institution, community non-profit, or adult learning organization
Comprehensive knowledge of a wide range of theories, objectives, principles and techniques of adult learning and /or adult interest
Familiarity with design thinking-based approaches to addressing community problems
Knowledge of principles and practices of producing public events and programs, including marketing campaigns, contracting and logistics, and venue management
Experience coordinating program services involving several organizational entities and managing multiple, complex partnerships
Experience facilitating group conversations and leading training in a dynamic, interactive manner. Ability to train and lead others in new processes
Skill in communicating, collaborating, and establishing effective working relationships with employees, volunteers, organizations, and the public
Demonstrated ability to work independently and to exercise sound judgment in the implementation of organization initiatives
Ability to use workplace and other technology, including email, internet, databases, social media, and other software
The position for which the individual is applying has been identified and designated as requiring enhanced suitability screening
If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and
The appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening

238

Counseling Services Coordinator Resume Examples & Samples

Background in health science or clinical programs and/or a strong interest in working with students pursuing careers in healthcare
Knowledge of UW graduate academic procedures, policies and administrative systems (SDB, MyGrad Program, DARS, MyPlan, Enterprise Data Warehouse, Time Schedule Construction & Update, etc.)
Basic knowledge of CMS Web editing platforms (WordPress, Drupal, etc.)
Experience working with fee-based programs and students, including interfacing with UW Professional and Continuing Education (PCE)
Experience with minority and diversity recruitment

239

Building Services Coordinator Resume Examples & Samples

· Manage security access badges for orientation and all CHS personal
· Order and track all IT asset inventory
· Daily conference room setup
· Assist in department office moves
· Ensure no downtime for any employees hardware
· Assist with preventative and corrective maintenance on all door and security camera hardware
· Log and schedule with equipment vendor for end of life decommissioning of corporate hardware

240

Member Services Coordinator Resume Examples & Samples

Develop and lead the CRC's member recruitment strategy including new member marketing, promotions, trial membership, tours, orientations, surveys, events, and member referral program
Oversee member services desk staffing, including hiring, training and supervising student employees. Train member services staff on membership software, customer service, and risk management
Coordinate the member retention program including member appreciation events, renewals, retention reward programs, and member exit surveys. Solicit and synthesize member feedback, and recommend and implement membership improvement efforts
Compile and report statistical data for revenue/expenses and memberships
Coordinate Institute, community, and summer group access to the CRC. Communicate and coordinate operations and events with other CRC management and staff
Coordinate facility access for external rental groups
Administrative tasks such as budgeting and deposits related to membership and program sales
Education:Bachelor's degree in related field such as business, marketing, hospitality, recreation, or other related field or equivalence experience
Work Experience:2 - 4 years of experience supervising or advising student leaders
Skills:Knowledge of the operations and services provided in a large recreation complex. Strong customer service skills, membership recruitment and retention, and sales. Skills in communication, planning, service delivery and conflict resolution. Basic knowledge of office related computer applications and expanded knowledge of Excel and data reporting. Demonstrated commitment to staff development. Demonstrated integrity, ethics, and commitment to diversity and inclusion
Preferred Certifications:CPR, First Aid, and AED Instructor

241

Passenger Services Coordinator Resume Examples & Samples

Food Service
Inventory and Point-of-Sales systems; and
Procurement of supplies and services
Experience in managing large scale food & beverage service establishment(s)
Experience in menu development, assessing profitability and customer satisfaction of menu choices
Must have working knowledge of food quality control practices; health and sanitation requirements and licensing ordinances for food establishments
Experience in inventory control, procurement and flow of goods and services
Strong financial skills, especially with calculation of cost of goods and basic accounting
Experience in installation, configuration and use of enterprise level Point-of-Sale and Inventory Management Systems
Proficiency with Microsoft Office products and business productivity software, especially with Excel, Word, Outlook and Adobe Acrobat Pro
Ability to navigate worldwide web effectively, familiarity with cloud computing and online business software
NOTE: PLEASE READ THE FOLLOWING CAREFULLY**

242

Human Services Coordinator Resume Examples & Samples

Aptitude to transcribe, read, and comprehend the English Language
Demonstrated ability to develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with individuals with intellectual and developmental disabilities
Capacity to maintain accurate records, and exercise discretion in handling confidential information

243

Express Services Coordinator Resume Examples & Samples

1) Front line customer interface for definition of Scope of Work
Technical knowledge base required to determine best supply solution for customer needs
Ensure all operational parameters are defined and understood for proper equipment selection and pre-job preparation
Completion of Pre Job Safety Questionnaire to pre-qualify site conditions and communicate to filed technicians
Develop all customer proposals for contract and non-contract Scope of Work
Engage customers and require execution of contract proposals before releasing resources or starting work at site. Engage APEX management for all issues related to customer signature of contract documents
2) Primary development of cost structure associated with Scope of Work
Input into Dynamic Price Model and create Scope of Work document
Engage APEX Desk Manager for price actions and maximize profitability
Determination of resource availability and cost to serve for APEX and distribution activities
Document and discuss all scope changes to determine feasibility of resources, ensure cost coverage and maximize opportunity for additional revenue
3) Actively manage development and execution of APEX field technician and equipment schedule with focus on flawless execution and optimized cost performance
Manage APEX schedule to ensure resource optimization and efficiency
Assign technicians to jobs based on schedule availability, days off rotation, vacation coverage, availability of DOT hours and skill level
Equipment utilization based on availability, out of service issues, compatibility with scope of work, geographic locations, regional demand
Engage management in decision making process for unique issues (internal plant outages, peaking customer demand, product supply issues, resource constraints, emergency response situations, etc.)
Tabulate and record all product volume on APEX Forecast tools to distribute to Tactical Planning and Logistics to ensure APEX requirements are planned in advance
Place direct product orders with Logistics as needed for service to APEX job sites in timely and efficient manner
Drive continuous improvement by building on techniques learned, documenting process success and reviewing for improvements
Collaborate across team for idea generation and building team rapport
Schedule all Portal Customer Stations units and interface across organizations for coordination of units with Sales, Engineering, EST and Logistics
4) APEX Desk Administrative Functions
Maintain and update all Job Scopes in Dynamic Price system to ensure proper documentation and record keeping
Retrieve all field paperwork and compile Job Scope results and verify proper totals for invoicing
Scan Job Logs for record keeping and future access for Scope of Work from past history
Verify and input all field timecards weekly for approval in system
Maintain training data base for all customer sites, ensure scheduling of technicians for site specific training at various safety councils
Work with AP EHS to ensure all technician qualifications and competencies are up to date in order to enter all customer sites
Utilize SAP for creating workbooks, initiating customer accounts, invoicing customers and creating work orders as necessary
Update all APEX accounts in SAP and LB Shell for continuous rotation and accuracy

244

Mail Services Coordinator Resume Examples & Samples

Distribute mail to appropriate departments post sorting and for scanning when needed
Retrieve, assemble, and file information accurately and timely using established procedures
Participate in mail pickups from the local Post Office when needed
For Medicare Part D mail, update scanned images in the computer system with appropriate data using established procedures

245

Return to Work Services Coordinator Resume Examples & Samples

Coordination of new entrants into the RTW program with claims personnel and client personnel
Communicate and strategize process with all parties, injured employee, client contacts and claims personnel, including proper documents and notices
Customer service via all communication modes timely and efficiently
Work program diaries and monitor crucial end dates, often per statute or contract
Tracking and reporting of activity
Strong communication skills, articulate verbal expression and accurate written skills
Excellent customer service skills and ability to respond quickly in all communication formats
Ability to multi-task and work on multiple systems and spreadsheets, often moving quickly between several tasks within a short period of time
Ability to create informational documents, spreadsheets and presentation decks
Familiarity with RTW processes and program specifics, often on a per client basis
Familiarity with managed care programs and claims process for coordination/integration into RTW processes
Prior medical management or claims experience
3 to 5 years

246

Pre-services Coordinator Resume Examples & Samples

Provides patients with appointment details such as time, location, directions, and instructions to patients
Records call statistics in New Patient Log
Maintains and updates physician schedules ensuring that patients are scheduled properly
Works in conjunction with the triage nurses to accommodate scheduling requests
Obtains patient demographic, insurance, and other pre-visit required information
Enters patient information into computer systems
Verifies patient’s insurance eligibility and benefit coverage/co-pays with payer
Verifies pre-authorizations are completed prior to patient visit
May mail or email patient appropriate medical forms for completion prior to first visit
Proactively follows up with patients on missing or outdated insurance information as well as copies of medical records and test results from other providers
Maintains strictest confidentiality
Adheres to all HIPAA guidelines/regulations
Performs other duties as requested or assigned
Associates Degree in Finance, Business or four years revenue cycle experience preferred
Minimum three (3) years medical receptionist experience with insurance forms and scheduling software required
Knowledge of this practice’s personnel, daily routines, and scheduling a plus
Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required
Must successfully complete required e-learning courses within 90 days of occupying position
Demonstrates Adaptability
Handles day to day work challenges confidently
Is willing and able to adjust to multiple demands and shifting priorities
Demonstrates flexibility
Shows Work Commitment
Sets high standards of performance and works efficiently to achieve them
Commits to Quality
Emphasizes the need to deliver quality products and/or services

247

Technical Services Coordinator Resume Examples & Samples

Understands expected job profitability prior to scheduling and manages resources accordingly
Maintains transportation permits to ensure compliance
Reviews job folders at completion of each job to ensure worksheets and related paperwork is sufficiently completed
Performs other duties and tasks as assigned and required by business needs
Post-secondary education in Environmental Science, Chemistry or a related discipline is preferred
Hazmat training a definite asset
Strong computer skills with a solid proficiency in Windows-based applications

248

General Services Coordinator Resume Examples & Samples

Enter and close all work orders through the Mainstar Program and distribute to sub-departments
Maintain the schedule for Income Housekeeping and generate work orders
Organize and maintain the Storage Bin records and keep updated for billing purposes
Maintain inventory of office supplies for General Services
Assist with word processing assignments when necessary
Walking, standing, running, pushing, stooping, bending, and stretching
Keyboard repetitive motion

249

Lead, Project Services Coordinator Resume Examples & Samples

Establish a close working relationship with the QLAB global project team, Business Development, Operational teams and appropriate Clinical (CDS) counterpart to ensure consistent, quality, global delivery of all studies which may include sponsor specific standards and program-specific procedures
Collaborate with other functional groups within the company where necessary to support milestone achievement and to support study challenges and obstacles
Provide project and client support to the OCL for the proposal development process, as well as, bid defense presentations in partnership with Business Development and Senior Project Services/Operational Client Lead staff. Provide supporting information, as required, to allow the OCL to perform the technical review at program / project initiation and provide input into project proposals as well as supporting discussions around budget implications and changes
Serve as a liaison between Project Services Project Management Support group (PMS) Team or equivalent and the wider Project Management or Set-Up Team. Provide day to day guidance of a more junior team, focusing on pre-launch and post-launch activities, ensuring the smooth implementation and conduct of a protocol within QLAB's internal departments
May also act as a highly experienced Project Coordinator/Set-up Coordinator, responsible for managing own studies, supporting initiatives and coaching more junior members of the team
Provide day to day guidance of a more junior team, focusing on pre-launch and post-launch activities, ensuring the smooth implementation and conduct of a protocol within QLAB's internal departments. May also act as a highly experienced Project Coordinator/Set-up Coordinator, responsible for managing own studies, supporting initiatives and coaching more junior members of the team
Support the tracking and management of performance metrics and/or service level agreements and support any process improvement to ensure excellent service delivery. In addition assist with the investigation and preventive/corrective actions for reported incidents
Direct, mentor and assist in training of less experienced Project Services staff. Report on team performance against contract, customer expectations, and project baselines to management. Act as a point of escalation for team members to optimize client delivery. Prepare training needs analysis for staff in collaboration with Departmental Trainers & L&D, and ensure that training is conducted as appropriate
Where providing day to day guidance to the team, in conjunction with the Project Services Management Team, will act as a knowledge base for specific task-based activities, coaching less experienced employees in processes and task completion. Responsibilities include planning, assigning, and directing work
May perform duties and responsibilities of Project or Set-Up Coordinator or indeed Project or Set-Up Manager when needed, for short-term and long-term assignments
Possess strong interpersonal skills for interaction with senior members within sponsor organizations and demonstrated ability to meet deadlines
Demonstrated computer proficiency with Microsoft Office and Quintiles LIMS system
Possess an understanding of medical and clinical research terminology
Demonstrated ability to work in a fast-paced, high stress environment
Knowledge of Project Management processes and terminology
Previous knowledge of Quintiles Laboratories processes and computer systems is highly desired
Bachelor's degree in science related field and minimum 3 years of clinical or research industry experience, including 1 year project management experience; or equivalent combination of education, training and experience

250

Personal Services Coordinator Resume Examples & Samples

High School Diploma or G.E.D and Certified or Registered Addiction Specialist e.g. Certified advanced alcohol and Drug Counselor (CADAC), Registered Addiction Specialist(RAS) or Certified Addiction Specialist (CAS) or Certified Addiction Treatment Counselor (CATC) or Chemical Dependency Professional (CDP in the state of WA) etc
Six (6) months experience required in addictions setting
Experience in providing intensive case management, intensive community supports using psychiatric rehabilitation concepts is highly desirable
Sensitivity to multi-cultural populations and issues is required
Must be credentialed as a qualified mental health professional, where applicable
Experience in a mental health setting, outpatient clinic, dual diagnosis treatment or community mental health service preferred

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