Medical Information Specialist Resume Samples

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R Heidenreich

Ransom

Heidenreich

68371 Christiansen Groves

New York

+1 (555) 751 4777

68371 Christiansen Groves

New York

Phone

p +1 (555) 751 4777

Experience Experience

San Francisco, CA

Medical Information Specialist

San Francisco, CA

Rempel-Wilkinson

San Francisco, CA

Medical Information Specialist

Complies with departmental standards regarding training, professional development, communication, management of workload, and safety/emergency situations
To develop a close working relationship with the relevant internal teams
Manage performance to consistently meet or exceed KPI's
Anticipate and provide responses for launches/labelling updates, recalls, supply disruptions, etc
To provide information on designated product(s)/therapeutic areas in response to enquiries from external customers, Sales and Medical Liaison teams
Perform outgoing calls in professional manner following client guidelines and Business Rules
Conduct and coordinate appeals on issues of utilization and therapy management

Philadelphia, PA

Lead Medical Information Specialist

Philadelphia, PA

Nolan-Reynolds

Philadelphia, PA

Lead Medical Information Specialist

Performs internal quality assessments and medical review of information provided by Mallinckrodt Pharmaceuticals personnel
Provide support for medical review of Mallinckrodt SpecGx medical and promotional materials
Performs continual independent review of medical/scientific literature on Mallinckrodt SpecGxproducts and competitor's pharmaceutical products
Provide guidance to MI vendor/CRO regarding the provision of medical information for Mallinckrodt products globally, including ensuring the vendor has the most recent product labeling for each country
Provides scientific support to Medical Science Liaisons (MSL’s)
Collaboratively and effectively communicates with various departments, including Legal Affairs, Regulatory Affairs, S & T, Engineering, Business Development Leadership, Marketing, Sales, and Customer Service
Provides clinical information for Mallinckrodt SpecGx products. The support will primarily include addressing unsolicited complex medical inquiries including off-label issues

present

Houston, TX

Senior Medical Information Specialist

Houston, TX

Cormier and Sons

present

Houston, TX

Senior Medical Information Specialist

present

Receiving and documenting calls from patients, family of patients, and their healthcare providers and responding to their enquiries about our client’s products. Summarizing these reports based on information identified as vital to the project
Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries, performing quality control, and ensuring reports are sent to the customer within deadlines
Perform duties independently based on instructions, call scripts and pre‐established guidelines along with standard operating procedures to perform the functions of the job
Remain current in up‐to‐date training in Medical Information processes and procedures
Provide prompt responses to consumer and Healthcare Professional queries communicating to various educational levels and maintaining up to date information to ensure delivery of consistent and accurate information
Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products with an emphasis on addiction as a disease state
Clarify, investigate and capture adverse event and product quality information

Education Education

Bachelor’s Degree in Life Sciences

University of Washington

Bachelor’s Degree in Life Sciences

Skills Skills

A strong sense of focus and excellent attention to detail even while working in a very fast-paced and energetic environment
Strong attention to detail
Sound knowledge of general medicine or pharmacy and clinical practice
Great interpersonal skill
Excellent communication skills (written and verbal)
Microsoft Office/Suite proficient
Highly organized
Able to multitask efficiently and effectively
Good verbal and written communication skills
Good time management and organizational skills

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15 Medical Information Specialist resume templates

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Medical Information Specialist Resume Examples & Samples

1+ year of experience in Pharmaceutical industry-based Medical Information or related discipline
Knowledge of U.S. regulatory standards related to pharmaceutical manufacturers’ communications and dissemination of medical information, clinical trial processes and drug approval processes
Biomedical training and education
Superior literature database search skills
Excellent communication skills (written and verbal) with experience in Medical Writing
RPh and/or RN

Medical Information Specialist Resume Examples & Samples

Effective communication with consumers by composing accurate, prompt and effective replies to consumer contacts
Develop a basic knowledge of company services and all products including product composition and package directions
Assess each reported AE for serious or non-serious classification as per FDA regulations. Elevate serious reports appropriately
Perform data input in an accurate, detailed and timely fashion on all consumer contacts according to the consumer database parameter and the guidelines defined within the respective departmental Standard Operating Procedures (SOPs)
Implement management crisis communication policy in the event of critical situations involving product recall, tampering or controversy
Use tact and judgment in communicating, assess complexity of complaints, and provide appropriate reimbursement on a case-by-case basis
At all times, company policy and best practices in the areas of security must be followed, with special emphasis on the protection of sensitive customer information
Other duties as assigned. Qualifications
Experience in handling poison and toxicology related customer service calls is desired
Well-developed problem analysis and decision-making skills
Basic understanding of Internet principles, terminology and functionality
Demonstrated organizational and time management skills
Strong technical aptitude

Medical Information Specialist Resume Examples & Samples

Answers incoming calls in professional manner following client guidelines and Business Rules
Perform outgoing calls in professional manner following client guidelines and Business Rules
Manages calls in a personal, systematic and organized manner
Identify and escalate priority issues
Display exemplary phone etiquette following approved call scripts
Focus and provide exemplary customer service
Demonstrates an awareness and sensitivity towards patient/family rights and confidentiality
Complies with departmental standards regarding training, professional development, communication, management of workload, and safety/emergency situations
Completes all necessary compliance training in specified timeframe
Understands and utilizes Phone system and records appropriate information in the CRM database in accordance with customer Business Rules and training
Administer programs that enable patients to overcome adherence barriers to medication
Manage performance to consistently meet or exceed KPI's
Interact with patients via phone to educate, motivate, and empower them at every step of the initiation process, and transition to adherence support
Act as a readily available resource to answer any questions on administration of product
Provides initial patient assessments and surveys, coordination of supplies, coordination and documentation of injection training, reporting of adverse events, and clinical review of all information needed to complete the Care Management function
Ensures patient compliance by reviewing patient profiles, answering patient medical inquiries, contacting appropriate medical professionals, referring patients when needed to the appropriate departments, and discussing discrepancies with appropriate parties to assure adherence to plan of care
Complete all tasks while complying with federal, state, and local regulations, HIPAA guidelines, and corporate and departmental policies and procedures
Complete all job functions in a professional and ethical manner
Conduct and coordinate appeals on issues of utilization and therapy management
Infectious disease experience preferred
Strong Organizational Skills
Ability to multitask, take direction, and maintain prioritization
Excellent follow-up Skills
Must have clinical knowledge
Must be empathetic and compassionate
Medical call center experience preferred
Experience in telephonic nursing environment desirable
Excellent verbal communication skills; above average written communication skills
Excellent at multitasking: talking on the phone, following a script, entering data, thinking and deciding on appropriate course of action, and providing advice
Knowledge of Microsoft Office products software including Outlook, Word, Excel, SharePoint, and PowerPoint software
Comfortable interacting with other health care professionals within the pharmacy and outside the pharmacy including physicians and busy office staff
Good math and computational skills
Professional communication skills
Courteous attitude toward patients, health care professionals, clients, and fellow employees
Bilingual preferred /Spanish speaking

Compliance & Medical Information Specialist Resume Examples & Samples

Management of the Compliance System – for the Swiss market for UCB Pharma AG for promotional activities and educational events
Risk Management System – tracking, coordination, initiation and elaboration of the local Swiss Risks and updating the risk management system
Data Privacy Champion - maintain compliance with applicable Swiss Data Privacy legislation
Medical information: coordination and support for all medical inquiries (internal + external)
Drive and ensure compliance in operational practices in the affiliate, i.e. implementation of company

Medical Information Specialist Resume Examples & Samples

Experience supporting data center technologies such as: physical infrastructure, networks, operating systems, databases, virtualization, storage, data management and voice systems
Participate in rotating “on call” schedule with other members of the team
Good written and verbal communication skills that can interface directly with technical resources from other groups
Assist with implementation of each new generation of computing and network architecture
Track all activities in ticket and change management system
A strong sense of focus and excellent attention to detail even while working in a very fast-paced and energetic environment
Ability to complete project tasks as assigned

Medical Information Specialist Resume Examples & Samples

Establish a strong matrix with Clinical, Regulatory, Marketing, Sales, Medical, etc
Contribute to product launch strategies, processes and objectives
Participate to audits/inspections, and interviews concerning the Medical Information service
Anticipate and provide responses for launches/labelling updates, recalls, supply disruptions, etc
Awareness of local regulations, codes of practice and data privacy legislation related to MI
Drive Medical and Brand team collaboration and support in terms of Medical content
Lead relationship and training for internal and external partners with one-team approach
Develop and implement initiatives to enhance the customer experience
Ensure efficiency, consistency and quality of Medical Information processes and standards
Create and manage country level content management (FAQs, etc.) as required
Bachelor’s degree in Pharmacy, in Health Science or related
Minimum of three (3) years’ experience in the pharmaceutical industry in medical information
Expert with local regulations, guidelines, pharmacy and medicine pertinent to Medical Information
Ability to create effective working interfaces with local and worldwide stakeholders
Knowledge of digital communications and IT (Athena) to streamline resources and delivery information
Ability to evaluate scientific knowledge for customers and internal stakeholders
Proven skills to implement processes to meet regulatory and requirements at a country level
Capable of leading in a complex and changing, multinational matrix environment
Strong communication skills in English and French (verbally and written)
Excellent relational and organizational skills
1604515

Senior Medical Information Specialist Resume Examples & Samples

Receiving and documenting calls from patients, family of patients, and their healthcare providers and responding to their enquiries about our client’s products. Summarizing these reports based on information identified as vital to the project
Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries, performing quality control, and ensuring reports are sent to the customer within deadlines
Achievement of knowledge for all customer products to enable compliant responses to consumer and healthcare professional queries
Perform duties independently based on instructions, call scripts and pre‐established guidelines along with standard operating procedures to perform the functions of the job
Strong attention to detail; comprehensive understanding of pathophysiology and disease process of addiction
Remain current in up‐to‐date training in Medical Information processes and procedures
Provide prompt responses to consumer and Healthcare Professional queries communicating to various educational levels and maintaining up to date information to ensure delivery of consistent and accurate information
Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products with an emphasis on addiction as a disease state
Clarify, investigate and capture adverse event and product quality information
Understand the operations and functions within the North American and Global business units
Rapidly adjust to the high level team working approach necessary to efficiently run the call center
Efficiently collect and record data into software systems and produce Ad Hoc reports as required by the business
Use critical thinking related to the thorough capture of information pertaining to adverse events and product quality related to client products
Maintain current Regulatory Authority guidelines and changes as it pertains to the dissemination of information, capture of adverse events and reporting of these events
Provide feedback for the development of medical resource materials
Assist Medical Information Specialist II, III, or IV with additional activities as required
Deputize where appropriate for the Medical Information Specialist

Medical Information Specialist Resume Examples & Samples

Planning and implementing: Coach team to develop, implement and monitor District Business plan, ensure team execution of all business activities is in line with company policies and SOP, follow the highest compliance standard
Account & Brand Management: Build credibility with key accounts through academic visits to continuously help them cognize Roche products and know relevant knowledge of Roche products, enhance the recognition and reputation of the Roche products. Participate in or develop professional promotion activities in responsible area to establish good interactive mechanisms. Cross function collaboration with Commerce, KA colleagues to secure the product supply channels
Performance Management: Understand company business strategy, set working objective and promotion task, motivate team to ensure achievement of Company objectives. Build cooperative and collaborative team spirit to align well with company’s culture
Team Management: Provide leadership, coaching, mentoring & Training direction to sales personnel. Conduct performance management, professional development and hiring of sales personnel. Lead team to work closely and collaboratively with cross functions to combine resources, and drive win-win solution. Lead team adapt to change and drive business results under new environment. Manage turnover, develop the talent pipeline and ensure retention
Finance Management: Set up budget plan and execute accordingly based on compliance guidance and company policy

Access Medical Information Specialist Oncology Resume Examples & Samples

Analyzes and interprets scientific data to update or develop comprehensive, balanced, credible and accurate documents that comply with applicable laws, regulations, guidance’s and BMS policies and procedures, and are used to appropriately communicate with customers involved in evidence-based healthcare decisions including but not limited to payor organizations, access influencers, pharmacy benefit managers, specialty pharmacies, compendia publishers, guideline bodies and technology assessment entities
Responsible for evaluating and interpreting medical literature, abstract and writing medical information in various formats (formulary dossiers, medical information letters, slide presentations, compendia submissions etc.)
Responsible for developing and managing the production of AMCP dossiers and content letters utilizing HEOR data
Participates in medical review of promotional marketing materials intended for the payor environment and reactive payor/access field tools and ensures appropriate use of data and team compliance
Manages and prioritizes multiple projects, provides solutions to complex problems, and delivers complete and accurate information within deadlines
Evaluates and contributes to Medical Information processes for responding to unsolicited inquiries and trains internal customers (e.g. Field HEOR) on appropriate use of these processes
Works effectively as a member of the Matrix Team to meet customer needs related to access, health economics and outcomes by conducting medical surveillance of inquiries, communicating trends and contributing to the identification and resolution of unmet Access needs. Stakeholders include but are not limited to: Health Economics and Outcomes Research, Field Health Economics and Outcomes Research, Field Medical Science Liaisons, Home Office Medical, Government Affairs, Legal, Regulatory, Compliance, Safety, and Access
Contributes to departmental efforts to develop, implement or further improve processes and operations. This may involve non-clinical and non-product types of responsibilities such as systems/technology, quality assurance, writing policies and procedures
Ability to network with senior internal and external personnel in area of expertise
Demonstrates an understanding of the applicable legal, regulatory and compliance framework applicable to pharmacovigilance issues, health economics and outcomes research and promotional materials as they pertain to medical information and promotion review
Maintains awareness of current industry practices that pertain to Medical Information
Works independently with minimal management required
Doctor of Pharmacy or equivalent
7 years of relevant pharmaceutical industry work experience specifically related to medical information, medical communications, or HEOR
Oncology experience strongly preferred
Extensive, proven experience in AMCP dossier and other evidence-based scientific writing, review and assessments
Experience of providing medical and health economics and outcomes information service within the US pharmaceutical industry
Ability to apply managed care concepts and knowledge to customize the communication documents to meet the evidence requirements of payor/access customers
Understanding of comparative effectiveness research (CER) and health technology assessment (HTA) landscape is required, as well as the ability to review, assess and synthesize CER, health outcomes and pharmacoeconomic evidence
Proficient at managing multiple, complex and competing priorities; Strong time management and project management skills; capable of expert coverage across multiple disease states
Knowledge of BMS products or related disease states
Knowledge of the field of medical information, including the applicable legal, regulatory and compliance framework surrounding the communication of medical information and health economics information
Knowledge of management information systems, databases and digital application of information
Proficient in medical review of promotional materials and materials for communication with payers
Excellent verbal, written and presentation communications competency; attentive listening skills
Strong analytical and problem-solving skills; strong attention to detail
1605004

Senior Medical Information Specialist Resume Examples & Samples

Develop and execute projects plans that ensure pre- and post- product launch preparedness of the Medical Information department
Participate in expanded Medical Information initiatives and cross-functional teams (such as Medical Scientific Review Committee (MSRC), Promotional Review (PMRC), Sales Training, External Communication Team (ECT), etc)
Provide oversight in the development of medical information resource documents and in the handling of medical information requests for assigned products and therapeutic areas
Oversee the staffing of Medical Information booths at designated scientific meetings and manage related activities, including coordinating the training of booth staff
Minimum of a Master's degree in pharmacy or related science. Advanced degree in related science preferred (PharmD, etc.)
Past management experience preferred
Familiarity with PC based applications, including Microsoft Word, Excel and PowerPoint
Highly self-motivated and able to handle multiple tasks in timely fashion
Managerial skills; able to delegate and give direction

Medical Information Specialist Internship Resume Examples & Samples

Support to L. 648 document preparation when required
Provide administrative support in preparation of teaching materials
Under the Medical Information Manager’s supervision, support members of the Medical and Marketing departments for medical questions and deliver requested information to health care providers
Degree in Life Science or Pharmacy
Familiarity with electronic databases
Scientific English language knowledge required
Flexible, teamwork oriented with positive mindset
Able to prioritize projects
Proficiency in Microsoft Office, Word, Excel, Outlook

Senior Medical Information Specialist Resume Examples & Samples

Providing professional medical/scientific data and medical messages to MSA, BA Marketing and Sales team and other RDSL functions
Answering medical related questions or inquiries and providing evidence based data to support
Providing clinical literature review and guideline update in a timely manner
Reviewing and ensuring the contents and medical claims in promotional materials are accurate, fair, objective and on label
Establishing and maintaining the good relationship with KOLs, investigators and sites
Assisting line manager in other clinical study related tasks or other routine tasks

Medical Information Specialist Resume Examples & Samples

Application of clinical knowledge
Medical literature surveillance and evaluation skills
Proficient verbal and written and communications skills
Medical writing skills
Must demonstrate a high level of proficiency with Microsoft Word, Excel, PowerPoint, and computer systems

Medical Information Specialist Resume Examples & Samples

Position Title: Medical Information Specialist
Sound knowledge of general medicine or pharmacy and clinical practice
Fluency in written and spoken English in addition to local language(s)
Ability to negotiate and communicate with internal and external customers
1) Education

Medical Information Specialist Resume Examples & Samples

RN or NP active US nursing license in good standing
MS office (Word, Excel, Outlook)
Diabetes, CDE or BC-ADM certification preferred

Medical Information Specialist Resume Examples & Samples

Bachelor degree in Life Sciences
A health professional background
Excellent written and verbal communication skills and customer service skills
Experience in researching, critiquing, and analyzing medical information from library and computer-assisted database sources
Superior collaboration skills to enable functioning in a flexible, team-oriented, dynamic and professional medical information service are essential
Preferred is a professional with experience that includes providing clinical pharmacy and/or drug information services in an organized health care setting
Broad range of therapeutic area experience
Experience delivering presentations is desirable
PharmD or Bsc Pharm
Bilingualism (English and French)
Health Care professional designation and/or registered Nurse, Licensed Pharmacist preferred
Industry Medical Information experience considered an asset
Using professional judgment, critically evaluates the validity of the scientific literature on GSK products
Work within a team environment, to deliver timely, factual, and clinically relevant information in response to Customer queries including educating Customers on the appropriate use of GSK products
Partners with internal stakeholders to provide trusted medical leadership to GSK Canada including strategic leveraging of medical information insights to enhance the commercial success of GSK products
Maintains the Canadian medical information database utilized by Canadian stakeholders
Participates as a team member in medical project initiatives

Medical Information Specialist Resume Examples & Samples

To be aware of and comply with legislation and codes regarding information provision and copyright
To provide information on designated product(s)/therapeutic areas in response to enquiries from external customers, Sales and Medical Liaison teams
To stay up to date on designated product(s)/therapeutic areas and respond accordingly
To develop a close working relationship with the relevant internal teams

Medical Information Specialist Resume Examples & Samples

Provides high quality, accurate and balanced responses to medical, pharmaceutical and technical enquiries from all Novartis customers (internal and external) on products across the Novartis portfolio
Ensures all relevant enquiry quality checks are performed on a regular basis in line with Team KPIs and relevant operating procedures
Highlights any issues / concerns / patterns to MI Services Manager Representation of Med Info at local, global, departmental and external customer / vendor meetings where applicable
Supports management of training of agency staff on products when product allocation changes
Relevant scientific degree - life science, e.g. pharmacy or pharmacology or biological sciences
Relevant pharmaceutical industry experience or information provision experience within the NHS an advantage but not essential

Lead Medical Information Specialist Resume Examples & Samples

Provides clinical information for Mallinckrodt SpecGx products. The support will primarily include addressing unsolicited complex medical inquiries including off-label issues
Composes and maintains standardized response letters (SRLs); serves as the business owner for SRLs
Performs continual independent review of medical/scientific literature on Mallinckrodt SpecGxproducts and competitor's pharmaceutical products
Critically evaluates medical/scientific literature and determine appropriate usage
Retrieves, disseminates, and archives pertinent data to appropriate parties
Conducts trend analysis on clinical and technical inquiries of marketed pharmaceutical products and medical devices
Provides scientific support to Medical Science Liaisons (MSL’s)
Provide support for medical review of Mallinckrodt SpecGx medical and promotional materials
Participates on cross-functional teams concerned with development or support of products as needed
Provides professional consultation in matters related to safety, efficacy, and proper product usage as needed
Provides support for Product Monitoring with Health Hazard Evaluations as needed
Complies with all relevant related guidelines, standards and regulations pertaining to medical information provided to customers globally
Maintains Standard Operating Procedures (SOP’s) for responding to unsolicited requests for medical information globally. Additionally, create SOP’s for other processes as required
Collaboratively and effectively communicates with various departments, including Legal Affairs, Regulatory Affairs, S & T, Engineering, Business Development Leadership, Marketing, Sales, and Customer Service
Provide guidance to MI vendor/CRO regarding the provision of medical information for Mallinckrodt products globally, including ensuring the vendor has the most recent product labeling for each country
Performs internal quality assessments and medical review of information provided by Mallinckrodt Pharmaceuticals personnel
A minimum of three years of clinical/practical experience in a relevant clinical environment is preferred but not required
Previous Medical Affairs, Regulatory Affairs, and or Medical Communications experience in the pharmaceutical industry is preferred but not required
Knowledge of the clinical area, including products, procedures, and the scientific and medical literature
Advanced scientific literature search and evaluation skills
Knowledge of FDA regulations and guidance in the area of adverse drug event reporting, complaint handling, and OPDP for pharmaceutical products and medical devices
Experience interacting with regulatory agencies such as the FDA
Writing skills necessary to effectively communicate technical/clinical information to others
Knowledge of appropriate guidelines for medical writing; proper formatting of references, citations, etc
Comfortable and capable of using software programs (Word, Excel, Power Point, Access) and a willingness to expand and increase these competencies
Superior verbal communication skills including impeccable telephone etiquette
Committed and self-motivated team player
Problem solving and analytical skills
Ability to effectively integrate customer and business needs in a satisfactory manner
Able to function and excel in a demanding and dynamic organization
Sound organizational skills with the ability to effectively prioritize tasks and meet internally and externally mandated deadlines
Ability to build productive relationships with personnel within and outside of the department and company
Ability to work effectively in multi-functional teams

Senior Medical Information Specialist Resume Examples & Samples

Compiles scientific information and prepare scientific documents to answer medical information requests
Liaises with Global Source company (in conjunction with members from the Medical Affairs team) on medical information responses
Ensures that clinical and scientific information provided is accurate, fair-balanced, based on current medical literature, and provided to requestors within set timeframes
Accurately documents and index medical information responses for future tracking and retrieval
Manages the overall copy review process
Reviews all documents entering the copy review system and assess them for scientific validity and accuracy
Obtains required approvals and maintains accurate records for audit purposes
Identifies and assesses risks and ensures appropriate action for compliance
Conduct literature reviews and summarize complex evidence, creating simplified messaging and tools
Support other HEMA team members to advance a variety of departmental projects
Scientific degree
Proven ability to locate, retrieve and assess scientific information quickly
Ability to summarize clinical evidence
Advanced knowledge of evidence databases (Scopus, PubMed, Science Direct, Cochrane, Google Scholar)
Working knowledge of medical procedures and terminology

Medical Information Specialist Resume Examples & Samples

PharmD/Pharmacist/MD/PhD with relevant experience
Minimum 3+ years of relevant experience in the medical/pharmaceutical industry
Demonstrated understanding of evidence-based medicine
Clinical practice experience involving direct patient care
Demonstrated excellence in medical writing, editing, and presenting to others
Able to manage multiple projects with tight deadlines simultaneously
Bilingual in French & English preferred

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