Clinical Representative Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the clinical representative job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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S Wilkinson

Summer

Wilkinson

1494 Prosacco Manors

Detroit

+1 (555) 258 6703

1494 Prosacco Manors

Detroit

Phone

p +1 (555) 258 6703

Experience Experience

New York, NY

Clinical Representative

New York, NY

Fadel Group

New York, NY

Clinical Representative

Performing basic mathematical calculations
Working incoming cases via phone or fax to process coverage requestsfrom members or prescribers
Working incoming cases via phone or fax to process coverage requests from members or prescribers
Working incoming cases via phone or fax to processcoverage requests from members or prescribers
Correcting issues related to PA and exception requests Initiating and resolving coverage requests
Researching and correcting any issues found in theoverall process
Researching and correcting any issues found in the overallprocess

San Francisco, CA

Field Clinical Representative

San Francisco, CA

Homenick-Murray

San Francisco, CA

Field Clinical Representative

Serves as primary resource for clinical support in the areas of surgical coverage, basic troubleshooting, programming, and patient follow-up for company products
Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms
Attends unit implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products
Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales
Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives
Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits
Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features

present

San Francisco, CA

Customer / Clinical Service Representative

San Francisco, CA

Mertz LLC

present

San Francisco, CA

Customer / Clinical Service Representative

present

Provide technical assistance and training to Contractor staff and evaluate performance relating to resolution of problem issues
Evaluate Contractor compliance, make system improvement recommendations, and participates in improvement activities
Provide information about client rights, programs, rules, regulations, policies, procedures and practice and service guidelines
Maintain complaint records and documentation for tracking and trending
Proficient in analyzing clinical and complaint information and utilize this information to recommend system improvements
Facilitates problem resolution through Contractor staff in coordination with other bureaus and staff with AHCCCS, other agencies, systems and partners
Strong knowledge of the Arizona public behavioral health system; Arizona Administrative Codes; Medicare and Medicaid (AHCCCS) programs; rules; regulations; and policies; including those pertaining to SMI and member rights; service planning and service provisions; grievance processes; provider manuals and covered services

Education Education

Bachelor’s Degree in Science

Kent State University

Bachelor’s Degree in Science

Skills Skills

Solving practical problems and dealing with multiple concrete variablesin standardized situations
Ability to interpret a variety of work instructions provided through multiple mediums
Solving practical problems and dealing with multiple concrete variables in standardized situations
Ability to interpret a variety of work instructionsprovided through multiple mediums
Performing basic mathematical calculations
Solving practical problems and dealing with multipleconcrete variables in standardized situations
Ability to interpret a variety of workinstructions provided through multiple mediums
Researching and correcting any issues found in theoverall process
Working incoming cases via phone or fax to processcoverage requests from members or prescribers
Schedule flexibility including rotations through Nights, Weekendand Holiday Coverage

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15 Clinical Representative resume templates

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Representative, Clinical Payments Resume Examples & Samples

Process quarterly site payments for multiple studies in a timely manner with the end goal of meeting contractual obligations within the Clinical Study Agreement
Scanning and posting copies of invoices, check/wire transfer requests, checks/wire transfer verifications, and tracking slips (FedEx, USPS) to shared drive under the appropriate study and site. Includes timely investigation and resolution of payment queries raised by clinical trial sites
Requires interaction with clinical trial sites, THV Clinical Regulatory Docs, THV study teams and EW accounting to address any payment queries or payment issues
Process payments (non-quarterly) to sites (e.g., IRB payments) with the end goal of meeting contractual obligations within the Clinical Study Agreement
Provide input to enhance work flow and procedure improvements / update MOPs as required
Highly organized & detail oriented
Self-starter & capable of working independently
Able to manage multiple tasks concurrently
Able to make independent decisions (within established guidelines) & use good judgment
Able to problem-solve
Good verbal & written communication
Able to exercise discipline & discretion
Proficiency in MS Excel, WORD is required. Experience with Power Point preferred

Representative, Field Clinical Resume Examples & Samples

Serves as primary resource for clinical support in the areas of surgical coverage, basic troubleshooting, programming, and patient follow-up for company products
Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms
Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales
Demonstrated ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where urgency dictates work schedule
Ability to work independently where daily schedule varies by hours worked and tasks managed
Bilingual in Spanish highly preferred

Customer / Clinical Service Representative Resume Examples & Samples

Facilitates problem resolution through Contractor staff in coordination with other bureaus and staff with AHCCCS, other agencies, systems and partners
Triage issues and concerns to indicated areas, including team an triages issues and concerns to indicated areas, including team and Office Chief; Offices for SMI grievances and appeals; Human Rights; Individual and Family Affairs, including Adult and Children’s System of Care; quality management; fraud and abuse; and medical leadership
Provide technical assistance and training to Contractor staff and evaluate performance relating to resolution of problem issues
Provide information about client rights, programs, rules, regulations, policies, procedures and practice and service guidelines
Evaluate Contractor compliance, make system improvement recommendations, and participates in improvement activities
Maintain complaint records and documentation for tracking and trending
Demonstrated experience with general knowledge of health plan services, including benefits and eligibility information, billing and payment issues, customer material requests, physician assignments, authorization of treatment and explanation of benefits
Strong knowledge of the Arizona public behavioral health system; Arizona Administrative Codes; Medicare and Medicaid (AHCCCS) programs; rules; regulations; and policies; including those pertaining to SMI and member rights; service planning and service provisions; grievance processes; provider manuals and covered services
Proficient in analyzing clinical and complaint information and utilize this information to recommend system improvements
Strong and effective written and oral communication; analytical thinking; research; development of a plan of action; problem solving; organization; and detail oriented
Demonstrated experience with excellent customer service, listening and interpersonal skills
Requires a valid state-issued driver’s license appropriate to the assignment
Experience responding to inquiries and problems related to services in the public behavioral health arena
Two-three years of experience in the behavioral field preferably through direct service delivery or managed care
Academic training in courses such as social work, psychology, sociology, counseling, medical terminology, behavioral health and substance use disorders and dispute resolution
Knowledge of assessment and service planning, confidentiality and grievance system processes

Clinical Pre-authorization Representative Resume Examples & Samples

Knowledge of function and relationships within a hospital / physician office environment preferred
Advance customer service skills and experience
Skill in Medical Terminology required
Advanced understanding of third party payer requirements preferred
Advanced understanding of compliance standards preferred
High achievement in productivity
Builds and maintains collaborative relationships with both internal and external clients that lead to more effective communication and a higher level of productivity and accuracy
Characteristic of typical Call Center environment requiring use of desk, chair, and office equipment such as computer, telephone, printer, etc

Clinical Service Representative Resume Examples & Samples

Outstanding customer service skills
Knowledge and experience with computer generated appointment systems and Electronic Health Record system
Ability to work independently, as well as function effectively as a member of a team

Clinical Admissions Representative Resume Examples & Samples

Partner with the Clinical Psychology Admissions Head in the hiring of support staff (as needed), as well as the training, development, motivation, and ongoing management of such staff which may include quarterly reviews
Generate and execute on marketing plans that include graduate fairs, campus based events and Personally Developed Referrals (PDRs), support inquiry conversion and applicant retention while remaining in compliance with all school standards, ethical standards, and compliance with all federal, state and accreditation requirements
Establish a strong working relationship with departmental deans/faculty, directors of continuing education and campus organizations at all feeder schools in the region/market
Expertly use database to enter and track new student applications, all supporting applicant documents, and student status changes, in a timely and compliant manner based on EDMC policies
Responsible for verifying that all required documentation is received and handled according to EDMC policies and procedures, prior to files being sent for academic review and/or student beginning classes

Field Clinical Representative Resume Examples & Samples

Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products
Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products
Develops relationships with hospital personnel (e.g. through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers in order to facilitate future sales
Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions
Follows company and divisional guidelines for managing commercial inventory
On-call duties may be required from time-to-time, 24 hours a day, 7 days per week
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures
0-2 years work experience with Bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience
The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states
Ability to communicate clearly and effectively with all levels of the medical community including patients
Demonstrated ability to work as part of a highly-motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule
A self-starter with the ability to work independently, efficiently and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals
Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab
Medical device sales, sales support, clinical education and/or clinical research experience

Senior Field Clinical Representative Resume Examples & Samples

Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features
Minimum 4-6 years work experience with Bachelor's degree in Science, Math, Business, Nursing OR equivalent technical work experience
Minimum 4-6 years of technical work experience and/or MBA

Representative, Field Clinical Resume Examples & Samples

Minimum 0- 2 years work experience with Bachelor's degree in Science, Math, Business, Nursing OR equivalent technical work experience
Minimum 0-2 years of technical work experience and/or MBA
Previous experience working in a Cardiac Catheterization (Cath) Lab and/or Electrophysiology (EP) Lab is a plus

Representative, Senior Field Clinical Resume Examples & Samples

Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory
Minimum 2+ years work experience with Bachelor's degree in Science, Math, Business, Nursing OR equivalent Clinical work experience
Minimum 2+ years of Clinical Lab or Cardiac Rhythm Industry experience
Ability to take rotational 24/7 call with a sales team involving holidays, weekends
Medical device sales, clinical education and/or clinical field experience

Clinical Service Representative Resume Examples & Samples

Schedules appointments and tests as needed including O.R. scheduling and pre and post clinic visitations
Arranges for special needs when applicable
Tracks requests and results, and provides updated reports to clinical staff
Communicates effectively with peers, providers, staff and other internal and external customers to achieve program goals
Provides administrative/staff support to physicians, physician-extenders, and nursing staff
Responsible for independent office organization of assigned clinical service(s)
Provides direct, real-time phone triage, patient services and problem-resolution including registration, scheduling, prescription refills, lab/imaging results, and phone triage with an emphasis on timely, seamless, patient-centered service within the context of the clinic-specific protocols and scripting
Communicates directly with the providers and others throughout the UF&Shands system regarding patient needs as required
At the direction of appropriate clinical staff, or per protocol, directs patients to appropriate providers for other health care issues
Coordinates and schedules all necessary orders for outpatient and inpatient surgeries, including bed control orders and pre-operative anesthesia appointments
Provides financial screening and counseling for hospital admission and procedures
Gathers and/or verifies patient information including demographics, insurance coverage and financial status. Use e-Commerce, Medicaid Web Portal, and other online payer specific websites
Obtains authorization for clinical care, procedures and ancillary studies
Prepare financial procedure quotes using the UFP system
Assists clinical staff and co-workers as needed regarding Epic, IDX scheduling, HIS reporting, CPT and ICD-10 coding, and e-Commerce, Medicaid Web Portal, and other online payer specific websites
Epic
IDX
SMS
Citrix
PeopleSoft
Understand basic fundamentals of clinical practice operations

Clinical Service Representative Resume Examples & Samples

Two years of appropriate dental office experience
Knowledge of all phases of dental treatment
Ability to set priorities; attention to detail; plan, organize and perform work assignments; practice time management
Establish and maintain effective working relationships with other
Know and practice clinic efficiency

Clinical Field Representative Resume Examples & Samples

Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives
Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions
On-call duties may be required 24 hours a day, 7 days per week
Minimum 2 years of technical work experience and/or MBA
Strong ability to communicate clearly and effectively with all levels of the medical community including patients

Clinical Service Representative Resume Examples & Samples

Knowledge of basic math and modern office procedures, preferably Epic
Ability to work well under pressure with minimal supervision
Handle a variety of tasks
Exercise a high degree of diplomacy and tact; posses excellent customer service skills, interpersonal communication skills and demonstrated ability to work with a diverse population
Intermediate to advanced phone skills; able to effectively communicate via the telephone and in-person to serve the needs of Clinic patients/faculty/interns in a manner that is efficient and productive

Clinical Representative Resume Examples & Samples

Working incoming cases via phone or fax to process coverage requestsfrom members or prescribers
Conducting outreach to patients and providers, and obtaining additionalinformation needed to process requests
Researching and correcting any issues found in the overallprocess
Raising issues to Coverage Determination Clinical Pharmacists andManagement team as needed
Reading, analyzing, and interpreting general business correspondence,technical procedures, and governmental regulations
Solving practical problems and dealing with multiple concrete variablesin standardized situations
Performing basic mathematical calculations
Ensuring all cases are properly closed
Ability to interpret a variety of workinstructions provided through multiple mediums
Ability to anticipate needs and resolve issues with urgency and tomeet quality and production standards
Schedule flexibility including rotations through Nights, Weekendand Holiday Coverage

Clinical Representative Resume Examples & Samples

Working incoming cases via phone or fax to processcoverage requests from members or prescribers
Conducting outreach to patients and providers, andobtaining additional information needed to process requests
Researching and correcting any issues found in theoverall process
Raising issues to Coverage Determination ClinicalPharmacists and Management team as needed
Reading, analyzing, and interpreting general businesscorrespondence,technical procedures, and governmental regulations
Solving practical problems and dealing with multipleconcrete variables in standardized situations
Ability to interpret a variety of work instructionsprovided through multiple mediums
Ability to anticipate needs and resolve issues withurgency and to meet quality and production standards
Schedule flexibility including rotations throughNights, Weekend and Holiday Coverage

Clinical Site Development Representative Resume Examples & Samples

Identifies potential new clinical sites through marketing , attending association conferences, database research, faculty and student leads
Initiates contact with potential new sites for clinical internships/fieldwork rotations for all programs, develop relationships
Qualifies sites based on APTA / AOTA standards; use appropriate checklist; review with AFWCs and ACCEs
Communicates with prospective sites about all programs offered at the University; explains the University’s Clinical Education Department organization and why the site would want to accept our students
In collaboration with Marketing, develops / creates informational pieces to raise awareness of the quality of students educated at USA
Communicates with and visits current and future sites as a means to gain preferred status with the sites; discusses USA’s Educational Support Plan and its benefits; follows-up every site visit with an email acknowledgement and thank you
Works with AFWCs and ACCEs to determine the priority sites; serve as liaison between the sites and the AFWCs and ACCEs
Prepares, analyzes and submits reports to management
Works with ACCEs, AFWCs, the Department head to coordinate clinical educator training and development at the University’s contracted sites or offer courses through the Educational Support Plan
Promotes electronic and WEB based communication between the University, clinical partners and students
Develops an action plan and travel itinerary for each trimester
Coordinates with marketing for any possible joint activities
Performs duties in support of University’s core values
Familiarity with medical terminology as related to Occupation Therapy, Physical Therapy and other allied health career fields
Experience with clinical database management; EXXAT preferred
High level of professionalism and strong communication, presentation and negotiation skills
Self-motivated and ability to perform without extensive direct supervision
Strong interpersonal skills including effective verbal and written communication skills
Ability to work accurately and coordinate and accomplish a variety of tasks
Exhibit patience and positive attitude in establishing and encouraging a learning environment
Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators and faculty members and students, as well as external constituencies
MOT and/or DPT degree preferred
Business, marketing or sales experience
Proficiency in Microsoft Office suite (Outlook, Word, Excel, SharePoint)
Valid driver’s license for State of residence and at least minimum liability insurance required by State
Reliable transportation and ability to travel (30%) within the United States as necessary. Ability and willingness to work evening and weekends and to travel overnight

Clinical Service Representative Resume Examples & Samples

At least two years of experience working in an office environment
General office proceedures
Operate computer equipment
Ability to perform under stress when confronted with emergency, critical, or unusual situations (required)
Ability to deal with the public in a courteous and tactful manner
Ability to handle direct phone calls in a courteous manner
Ability to plan, organize and coordinate work assignments independently
Ability to use correct spelling, punctuation and grammar effectively in writing
Ability to work with people beyond giving and receiving instructions (required)

Clinical Service Representative Resume Examples & Samples

Knowledge of EPIC
Knowledge of medical insurance authorization process/procedures
Knowledge of Word, Excel, and database software
Knowledge of Interventional Radiology Procedures and Follow-up

Clinical Service Representative Resume Examples & Samples

Answers incoming calls from patients, physicians and other health care providers (internal and external), attorneys, pharmacies, medical supply, drug companies, etc.; responds to patient, physician and attorney questions directly within scope of position; routes calls to residents, physician extenders or physicians when appropriate
Gathers and/or verifies patient information including demographics, insurance coverage and financial status; obtains authorization for clinical care, procedures and ancillary studies; enters all scheduling information into IDX system
Schedules patient appointments and obtains prior medical records and studies if appropriate; arranges for special needs when applicable; works with other sub-specialties (i.e., Radiology/Pathology) when applicable for patient scheduling
Arranges associated clinical, diagnostic or laboratory services and obtains authorizations when necessary; directs patients to appropriate providers for other health care issues; completes and routes direct referrals to other clinical services
Greets patients and confirms appointments; inspects insurance cards or authorization notices. Identifies and collects deductible, co-payment or deposit on services; explains and satisfies any necessary patient signature requirements

Clinical Representative Resume Examples & Samples

Working incoming cases via phone or fax to process coverage requests from members or prescribers
Conducting outreach to patients and providers, and obtaining additional information needed to process requests
Researching and correcting any issues found in the overall process
Raising issues to Coverage Determination Clinical Pharmacists and Management team as needed
Solving practical problems and dealing with multiple concrete variables in standardized situations
Ability to interpret a variety of work instructions provided through multiple mediums
Ability to anticipate needs and resolve issues with urgency and to meet quality and production standards
Schedule flexibility including rotations through Nights, Weekend and Holiday Coverage