Case Aide Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the case aide job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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AW
A Windler
Aaron
Windler
9034 Mike Way
Detroit
MI
+1 (555) 255 4226
9034 Mike Way
Detroit
MI
Phone
p +1 (555) 255 4226
Experience Experience
Houston, TX
Case Aide-data Entry
Houston, TX
Champlin, Kessler and Bergstrom
Houston, TX
Case Aide-data Entry
  • Perform other duties as assigned by management
  • Make outbound calls, respond to phone calls and voicemail, and fax documents routinely throughout the day
  • Communicate and partner with project staff and management to resolve cases
  • Perform timely and accurate data entry into software systems
  • Contact participants and/or employers on a daily, weekly, and/or monthly basis and document interaction and outcome
  • Ensure that all supporting documentation for case is present
  • No supervisory responsibilities
Los Angeles, CA
Case Aide
Los Angeles, CA
Jones and Sons
Los Angeles, CA
Case Aide
  • Responsible for file maintenance in compliance with contractual obligations. Prepares charts and performs data entry for assigned contracts
  • Provides monthly reports on client progress for customer
  • May make daily bank deposits
  • Tracks compliance with alcohol and/or drugs/narcotics counseling
  • Files documents in member files and secondary history files, and sets up new member files; tracks closed and archived files
  • Picks up and delivers food boxes; completes forms, conducts research of community resources and services and reports; refers families to community resources; writes progress notes accordingly in member files
  • Prepares a wide variety of member documents (e.g. service authorizations, correspondence, memos, forms and legal documents) for signature of designated authority for work unit and/or office; inputs member information into member’s database
present
Boston, MA
Adult Protective Services Case Aide
Boston, MA
Simonis, Kemmer and Krajcik
present
Boston, MA
Adult Protective Services Case Aide
present
  • Purchase emergency services for clients using State Procurement Card and itemize transactions in automated system within prescribed time frames
  • Receive, prioritize, and schedule case-related assignments to achieve case plan goals
  • Conduct client visits and provide transportation either in state-owned or private vehicle to medical appointments, delivering case related documents, food boxes or medications
  • Observe, gather, and document information to advise of case progress and problems that may arise related to client services, and provide testimony in court if called upon to do so
  • Responding to routine questions for information from families and providers
  • Consistently monitor email to receive tasks from Case Managers in a timely manner
  • Reports all program violations to the state or referring agencies via established reporting parameters
Education Education
Associate’s Degree in Child Development
Associate’s Degree in Child Development
University of Tennessee
Associate’s Degree in Child Development
Skills Skills
  • Solid computer skills and proficiency with MS Word and Excel
  • Strong attention to detail
  • Good organizational skills and attention to detail
  • Good customer service skills
  • Excellent communication skills (written and verbal)
  • Great interpersonal skills
  • Solid assessment and documentation skills
  • Highly organized
  • 1+ year of related work experience
  • Effective communication skills with internal and external contacts at all levels
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3 Case Aide resume templates

1

DCS Case Aide Resume Examples & Samples

  • General current State, Federal and district laws and policies regarding child welfare services
  • General resources available in the community that may be utilized on behalf of clients
  • General policies, procedures and practices of court Foster Care Review Board with regard to cases involving custody and placement of children
  • Developmental and behavioral problems of children
  • Cultural environment and community influences on the behavior and development of individuals
  • Eliciting and gathering information
  • Plan work routines and implement work assignments
  • Interpret and apply eligibility criteria
  • Collect, maintain and efficiently process a variety of financial data
  • High School Diploma or GED and experience in providing child care services
2

Case Aide Resume Examples & Samples

  • Files documents in member files and secondary history files, and sets up new member files; tracks closed and archived files
  • Responding to routine questions for information from families and providers
  • Maintaining office supplies, copy machines, postage meter, State vehicle repair maintenance; completes vehicle reports; opens, reviews, sorts and distributes office mail to appropriate unit staff ensuring that critical documents are prioritized (e.g., prescriptions, requests for services) to ensure a timely response by the Support Coordinator/Division; copies documents as requested
  • Picks up and delivers food boxes; completes forms, conducts research of community resources and services and reports; refers families to community resources; writes progress notes accordingly in member files
  • Prepares a wide variety of member documents (e.g. service authorizations, correspondence, memos, forms and legal documents) for signature of designated authority for work unit and/or office; inputs member information into member’s database
  • Basic principles and practices of case management; knowledge with Microsoft Word, Outlook, Excel; tracking systems; general office procedures
  • Oral and written communication; interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public
  • Adapt and be sensitive to a variety of cultural diversity and to maintain and display a professional demeanor
  • Work effectively with a wide range of personalities and family members
  • The candidate will possess at least one (1) year of customer service experience or working with or assisting individuals in a community setting, (e.g. community involvement with individuals with developmental disabilities, aging and adult, youth, etc.). In-state travel is required
  • Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
3

DCS Case Aide Resume Examples & Samples

  • General current state, federal and district laws and policies regarding child welfare services
  • General policies, procedures and practices of court foster care review board with regard to cases involving custody and placement of children
  • High school diploma or GED and experience in providing child care services
4

Case Aide Resume Examples & Samples

  • Responsible for file maintenance in compliance with contractual obligations. Prepares charts and performs data entry for assigned contracts
  • Tracks compliance with alcohol and/or drugs/narcotics counseling
  • Reports all program violations to the state or referring agencies via established reporting parameters
  • Serves as the initial contact for customer and client requests
  • Provides monthly reports on client progress for customer
  • Assists case managers with case coordination, communication with appropriate official agencies, preparation and distribution of reports, and preparation of customer billing
  • May make daily bank deposits
  • May be responsible to install and/or de-install electronic monitoring equipment on clients, and forward documentation to the appropriate agencies and the Company monitoring center
  • Effective communication skills with internal and external contacts at all levels
  • Solid computer skills and proficiency with MS Word and Excel
  • Bi-lingual (English/Spanish) skills may be required
  • Two years experience working with offender populations and minority populations preferred
5

Case Aide Resume Examples & Samples

  • Collect, bag, and label with child’s A-number any belongings (money, jewelry, etc.) from UC when they arrive at the shelter and log it into the UC portal
  • Consistently monitor email to receive tasks from Case Managers in a timely manner
  • Assist Case Managers with any and all tasks and requests, including but not limited to: Running background checks, national and/or state sex offender checks; conducting address verifications via Google Earth and Google Maps; scheduling fingerprint appointments; creating Excel tables to track UC Length of Stay (LOS) for Case Manager caseloads; locating and escorting UCs to and from Case Manager if needed; prepping documents in the FRP for the Case Manager if possible; assisting with any other reasonable assistance requests from Case Managers
  • Clean Child Abuse and Neglect (CAN) or Child Protective Services (CPS) check
6

DCS Case Aide-hotline Resume Examples & Samples

  • General current, state and federal laws and policies regarding child welfare services
  • Personal computers; Microsoft Suite
  • Call center practices and procedures
  • Statewide community resources
  • Engage and defuse angry and/or frustrated callers
  • Research various systems to gather information needed to complete calls
  • Work in a team environment
  • Comprehend requests and enter information into the CHILDS systems
  • Provide accurate information to callers
  • Proficient using personal computers and Microsoft Office Suite
7

Adult Protective Services Case Aide Resume Examples & Samples

  • Receive, prioritize, and schedule case-related assignments to achieve case plan goals
  • Coordinate services and advocate for clients by contacting agencies and service providers as required or needed
  • Conduct client visits and provide transportation either in state-owned or private vehicle to medical appointments, delivering case related documents, food boxes or medications
  • Observe, gather, and document information to advise of case progress and problems that may arise related to client services, and provide testimony in court if called upon to do so
  • Purchase emergency services for clients using State Procurement Card and itemize transactions in automated system within prescribed time frames
  • Attend meetings and trainings as required
  • Knowledge of community resources in urban and rural areas, basic social services principles, and APS policies and procedures
  • Knowledge of general office practices, operation of computers and office equipment
  • Skill in developing professional relationships with community resources and clients, and dealing with diverse populations and cultural groups
  • Skill in oral and written communication, time management, and gathering information
  • Ability to assist the frail elderly and/or individuals with diminished mental capabilities
  • Ability to plan and outline procedures, organize and assemble resources, and input information into a database
  • Ability to operate a motor vehicle
  • Bilingual highly desirable
  • Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12)
  • Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements
8

Case Aide-data Entry Resume Examples & Samples

  • Ensure that all supporting documentation for case is present
  • Perform timely and accurate data entry into software systems
  • Communicate and partner with project staff and management to resolve cases
  • Respond to needs, questions and concerns of internal and external customers
  • Contact participants and/or employers on a daily, weekly, and/or monthly basis and document interaction and outcome
  • Create, analyze, and modify reports, as needed
  • Ensure compliance with all contractual, state, and federal requirements
  • Make outbound calls, respond to phone calls and voicemail, and fax documents routinely throughout the day
  • At least one (1) year of experience in making outbound calls, performing data entry into case files and scanning required
  • At least one (1) year of experience in human services field (ideally case management) preferred
  • Strong knowledge of TANF, JOBS, food stamps, Medicaid, and child care preferred
  • At least an intermediate skill level (knowledge and experience) in use of personal computers and data entry, as well as related software applications such Microsoft Access, Microsoft Word, and Microsoft Excel
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute many complex tasks simultaneously
  • Ability work as a team member, well as independently, including a track record of interacting with all levels of staff, management and/or government