Supervisor, Collections Cover Letter

I submit this application to express my sincere interest in the supervisor, collections position.

Previously, I was responsible for support and direction to staff regarding the management of claims follow up with all payers to ensure rapid and appropriate payment.

Please consider my experience and qualifications for this position:

• Stormwater (PACE) Certificate
• Familiar with best practices in the field of Collections
• Proven experience effectively working with direct reports on career development and making a positive impact on team morale, sense of belonging and participation
• Strong analytical skills for data driven decision making
• Knowledge of loss mitigation mortgage workouts
• Experience utilizing DataViews for reporting
• Should be able to understand local sewer use ordinance regulations and be able to review sewer designs for plat developments
• PC skills and knowledge of word processing, spreadsheet and presentation software for preparing work related reports, charts, graphs and data submittal requirements

In response to your job posting for supervisor, collections, I am including this letter and my resume for your review.

Previously, I was responsible for professional advice and guidance on collection management processes and procedures to internal and external customers that will have institute wide impacts, using judgement and creativity to suggest the most appropriate course of action, and ensuring complex and conceptual issues are understood;.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Negotiates payment plans for financial distress accounts, as needed
• Approves selected accounts for suspension after proper collection activity are documented
• Effectively utilize Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of consumer, small business loans, and credit cards, financial institution policies and procedures
• Proficient in using the collection application processing system
• Possess good organizational, communication, and public relations skills, particularly in working with documentation that requires special or confidential handling
• Knowledge of employment and supervisory principles, policies, and legal requirements
• Knowledge of federal and state laws and regulations relating to consumer and commercial collections

I would like to submit my application for the supervisor, collections opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for clear and concise documentation for all account management activity to include billing reports, monthly management report, weekly status reports, corrective actions forms and quality assurance procedures.

My experience is an excellent fit for the list of requirements in this job:

• Intermediate Excel skill set (Pivot Tables, VLookups, Formulas)
• Experience in working in ERP system, SAP preferred
• Strong communication, analytical, problem solving, and organizational skills
• Demonstrated mathematical acumen as identified through educational or work experiences
• Demonstrated supervisory skills in a unionized environment preferred
• Basic understanding of computer concepts and usage including Microsoft Office
• LC negotiation and presentation experience preferred
• Advance knowledge of Microsoft office, especially Excel dynamic tables

I submit this application to express my sincere interest in the supervisor, collections position.

In the previous role, I was responsible for reporting to operating and finance management on the trends, status and outlook of the portfolio.

Please consider my qualifications and experience:

• Good knowledge of Microsoft (mainly Excel) and preferable Oracle
• Strong knowledge and experience in Customers services/ collections background implementing quality methodologies
• Expert Excel and Access skills including knowledge of formulas, macros, sorting, filtering, and pivot tables
• Solid Problem Solving abilities and attention to details
• Exposure to and knowledge of contract law, secured transactions and bankruptcy issues is helpful
• Relevant experience at an institution of higher education preferred
• Familiarity with conducting business with an international customer base is preferred
• Experience in GL balancing and payment posting

I am excited to be applying for the position of supervisor, collections. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for timely and accurate reporting to senior management for month-end 90-plus balances, new business balances, and required weekly collection status.

Please consider my qualifications and experience:

• Experience utilizing a large ERP system, Great Plains preferred
• High balance collections experience
• Escalations management experience
• Task management – multiple projects and customer management
• Proficiency within Microsoft Excel (Pivot tables, formulas, v look ups)
• Knowledge of Healthcare collections
• Oversee AR department, managing a staff of 4
• Manage end of month close