VP, Quality Assurance Resume Samples

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M Harber

Maxie

Harber

84667 Ziemann Fork

Dallas

+1 (555) 151 5654

84667 Ziemann Fork

Dallas

Phone

p +1 (555) 151 5654

Experience Experience

Boston, MA

VP Quality Assurance

Boston, MA

Wiegand-Sawayn

Boston, MA

VP Quality Assurance

Manage the day-to-day work of all direct reports
Assist automation test team in the development of all testing-related documentation, including test plans, test cases/scripts, and defect reports
Promotes customer centric, “can do” culture; proactively seeking ways to improve customer satisfaction
Responsible for QA teams in a group of global sites. The QA teams are responsible for audit management, document control, CAPAs, complaints, adverse event reporting, final product release, and other QA related activities
Provide mentoring and guidance to subordinates and other employees
Responsible for management reviews for the assigned sites
Use CAPA system to systematically improve processes and organization capabilities

Boston, MA

VP, Quality Assurance

Boston, MA

Spencer and Sons

Boston, MA

VP, Quality Assurance

Manages and maintains effectiveness of Quality Management System
May serve as the Management Representative for the designated businesses and associated site(s)
Maintains compliance to Global Quality Management System
Lead the food recall and food crisis management processes
Drives recruitment activity and assures the ongoing professional development of direct reports and the overall company quality/regulatory organization
Establishes standards/metrics to facilitate exponential growth while adhering to quality standards and regulatory guidelines
Participate and contribute to regular functional meetings (Supply Chain, Food Policy, Nutritional Working Group, Operational Excellence, and Sourcing/R&D)

present

New York, NY

VP of Quality Assurance

New York, NY

Reinger-Harris

present

New York, NY

VP of Quality Assurance

present

Establish best-in-class quality goals, perform quality metrics trending, apply problem solving, system improvements to meet these target levels of quality
Lead and manage the QA team of 9 with oversight in operations at all 22 Fresh Dough Facilities (FDF) with a continuous improvement focus
Team Building. Establish, inspire, train, mentor and manage a team of QA professionals in the adoption of new processes and tools
Collaborates with Business Units to develop quality targets for new and existing products
Investigate food borne illness/injury claims; liaise with risk and legal teams. Advise as to course of action, assist with settlement of claims
Manage quality projects/activities resulting from site consolidations, acquisitions
Collaborate with Quality Management System group on simplification, harmonization of quality systems and implementation across Operating Companies

Education Education

Bachelor’s Degree in Food Science

Columbia University

Bachelor’s Degree in Food Science

Skills Skills

10+ years of related experience
Software development lifecycle experience
Quality management best practices including statistical process techniques
Demonstrated expertise in the development of integrated technical QA strategies to address sort and long-term business strategies
Client implementation experience
Experience Software development, test automation, defect management and performance test tools such as RTC, Jira, QualityCenter/ALM, Jenkins, Service Experience with Agile, XP, Lean, Six Sigma or Test Driven Development methodologies
Web technology industry experience
Provide strong organizational leadership, ability to organize complex work, drive change and instill a culture of execution, in RAQA as well as across the broader organization
Creates an environment that attracts, develops, and retains high quality employees, foster employee engagement, diversity, professional development and high levels of employee satisfaction
Demonstrated success in effectively leading a quality organization, including a history of building a cohesive organization working collaboratively across all parts of the organization

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VP, Enterprise Quality Assurance Resume Examples & Samples

Lead a large, geographically dispersed and 24 x 7 Enterprise Quality Assurance organization
Manage the demand for and delivery of testing services across multiple Application Development, Project Management, Infrastructure, and Technology delivery teams
Facilitate, manage, and ensure compliance with NBCU’s Testing Policy
Participate in and continuously improve NBCU’s Change Management processes
Provide leadership for testing practices in a semi-federated environment
Collaborate with Application Development teams on the continuous improvement of SDLC processes such as defect tracking, build management, source code management, configuration management, application provisioning, secure computing, and release management
Collaborate with Application Development leadership on measuring and improving code quality
Collaborate with Infrastructure Operations and Engineering on the continuous improvement of platform management, application monitoring, environment provisioning, platform evolution, configuration management and release management
Integrate testing tools and practices into Software Development environments, testing environments or labs, and Source Code repositories
Manage shared test environments and suppliers proving testing services
Provide comprehensive testing services across Application and Infrastructure spaces either as a fully managed service or a set of capabilities to be directly exercised by Application Developers or Infrastructure co-workers
Collaborate and define with Application Development and Infrastructure the selection and standardization of testing tools and methodologies
Serve as the primary advocate for quality and provide thought leadership in functional, non-functional, stress, soak, integration, regression, recovery, usability, acceptance, beta, and smoke testing
Prepare work plans and status reports to communicate deliverables, schedules, and track the efficiency of testing processes, personnel, and contractors
BS in Computer Science, Software Engineering, or MIS degree or equivalent experience
A minimum of 7 years of directly related experience in QA at a large organization with multiple and concurrent software development efforts. 5 years of time in a lead or senior level position
Minimum of 3 years of experience managing a blended team of onshore/offshore resources, 3rd party managed testing services
Demonstrated ability to manage a large budget, dozens of simultaneous development efforts, and a large, geographically diverse testing team
Experience building and maintaining relationships necessary for successful testing, including developing business acumen in support of user acceptance testing
Practical experience as a change agent, guiding organizations through change processes
Certifications in Testing practices a plus
Excellent written and verbal communication skills, including defending EQA practices to senior leadership
Ability to partner with stakeholders across different functions of the organization
Leadership in the testing and/or DevOps community a plus

VP Audit Quality Assurance Resume Examples & Samples

Build and maintain key relationships across the Audit department, establishing a culture of engagement and adding value to the department
10+ years experience within internal audit, with five years of management experience preferred
In-depth knowledge of financial services, with ability to evaluate appropriateness of audit results across multiple lines of business

VP of Quality Assurance Resume Examples & Samples

10+ years of related experience
Quality management best practices including statistical process techniques
Demonstrated expertise in the development of integrated technical QA strategies to address sort and long-term business strategies
Client implementation experience
Experience Software development, test automation, defect management and performance test tools such as RTC, Jira, QualityCenter/ALM, Jenkins, Service Experience with Agile, XP, Lean, Six Sigma or Test Driven Development methodologies
Web technology industry experience

Cib Ops Quality Assurance VP Newark Delaware Resume Examples & Samples

Three to five years of experience in Operations required
A blend of risk, audit and/or compliance experience is a plus
Knowledge and understanding of operations, e.g. settlements, asset servicing
Good understanding of Quality Assurance theories, procedures & policies
Strong risk and project management skills required
Ability to build strong and productive working relationships with staff at all levels across the company
Ability to analyze process and procedures, document control weaknesses or inefficiencies and propose recommendation to remediate control/efficiency gap
Excellent project skills with the ability to handle diversified assignment
Detailed oriented, with the ability to manage multiple tasks in an environment of shifting priorities without compromising quality of work product
Self-motivation and demonstration of initiative
High degree of accuracy and attention to detail
Keen to question everything and understand the detail behind the numbers and/or process
Advanced MS Excel, PowerPoint skills, VBA language skills are a plus
BA or BS degree is necessary

VP-data Quality Assurance Resume Examples & Samples

8+ years of public or private accounting experience
Internal or external audit experience
Banking experience
Experience with bank regulatory reporting is required

VP-quality Assurance, BIA Resume Examples & Samples

Improving technical knowledge through self-learning or training including mandatory CPE requirements
Knowledge sharing with BIA colleagues and peers in the business
Supporting team members in development and training needs
5+ years of experience in risk based auditing or risk/control activities
5+ years experience of managing audit assignments
5+ years of financial services experience
Proven track record of high performance in previous roles
Effective senior stakeholder management experience
Practical understanding of relevant regulatory environment

VP-ipt Head of Quality Assurance Resume Examples & Samples

Leading the Quality Assurance (QA) function for the Instrument & Price Technology group within Barclays
Responsible for defining and implementing Instrument & Price technology strategy for quality assurance and working with peers and management to review and refine the broader Instrument & Price strategy on a regular basis
Leading the Quality Assurance team cross multiple projects, streams spread across geographical regions, responsible for ensuring functional and technical solutions meet business requirements
Ensure strong and robust relationships with Barclays Test Services and ensure function strategy aligns to broader organisational strategies for quality assurance
Line managing testers and reviewing resource plans across the entire team, ensuring that resources are adequately balanced across multiple streams and projects
Ensure strict adherence to governance and protocols of engagement as adopted by the organisation
Ensuring that processes and practices are followed and documented as per company and team standards
Conducting Global meetings for status reporting, reviewing risks, issues and challenges and providing strategic direction as needed
Budgeting and monitoring the costs associated with running the Quality Assurance function
Succession planning and delegating responsibilities across the team so that others can act as deputies
Ensuring that potential audit gaps are identified and resolved promptly

Quality Assurance Kyc-VP Level Role Resume Examples & Samples

Ensure completeness and adequacy of FCB, MSB, Embassy, Accommodation Accounts and other CADD types as necessary
Effective and close communication with KYC owners to improve KYC record
Excellent understanding of Citi AML standards and AML regulatory requirements
Comfort with technology including excel and Citi systems

VP-gfi AM GWM Business Quality Assurance Resume Examples & Samples

Working with the Regional Heads of BQA, to build out a new function in order to compliment and support the hubs already in place across the Private Bank
To ensure that ongoing BAU testing and monitoring of business controls is completed to a high standard, in a timely fashion and consistent with the other regions
Setting up the governance framework with onshore stakeholders for obtaining feedbacks about the quality of work performed and the team members
Setting Team and Individual objectives, one-to-ones and providing performance feedback
Ensure team are adequately trained and implement internal QA process to support team development and training
Set-up and oversee reporting structure to Regional Heads, presenting at Business Forums where required
Regular liaison with front and middle office employees regarding review findings and where appropriate, escalation to Regional Heads and senior management
Management of ad-hoc regulatory / audit-related remediation projects

Quality Assurance, VP Resume Examples & Samples

Deal with escalated complaints in order to ensure complaints are handled swiftly and effectively
Manage, organize and coordinate the day to day work of Client Advocacy team to deliver the highest standards of services to our clients
Liaise with regulatory bodies in the escalated complaint handling
Monitor team and individual productivity to ensure that KPIs are maintained
Ensure all responses are delivered on time and to the relevant person and in line with the bank’s quality procedures
Monitor, track and analyze complaints, make recommendations on trends and work with cross functional parties for improvements that will reduce volume and pattern of complaints and improve quality of service
Act as point of escalation for team concerns/client complaints/issues to be fed back to the Head of Client Experience
Provide on-going staff coaching and take responsibility for personal development of staff member
University graduate with major in Social Science or Business Administration
At least 10 years working experience in complaint handling or customer services, preferably from banking & finance industry
Patient with excellent customer service attitude
Drive and determination with a “can do” attitude
A resourceful problem solver and thorough attention to details
Strong analytical, tactful interpersonal & presentation skills
Excellent command of written & spoken English & Chinese (Cantonese & Putonghua)
Proficiency in the use of MS Office

VP, Systems Quality Assurance Resume Examples & Samples

Manage complex projects, directing team members. Provide leadership and direction to the team to create and execute a comprehensive test plans appropriate to function, product, enhancements, etc. being tested
Provide recommendations regarding issues, processes and procedures both internally and externally. Proactively seek opportunities to simplify and automate processes
Responsible for test activities including identifying scenarios for test plans; determination of expected results; use of automated testing tools; manual data entry; review and root cause analysis for discrepancies found in test case results
Communicate with all levels within the organization. Act as a key contact to management and stakeholders
Provide subject matter expertise on variety of applications relevant to our business environment
Demonstrate advanced expertise and knowledge in technology and operational methods
Responsible for hiring and developing employees to ensure that the testing is carried throughout in accordance with the company’s business processes. Provide coaching and leadership to staff
Set direction on use of contingent resources – either staff augmentation or outsourcing – based on business need
Bachelor’s degree in a relevant field or equivalent education/experience
15 years of IT experience, with five years of supervisory/management experience preferred
Extensive experience with automated testing tools, software development and testing methodologies
Analytical skills, problem solving and decision making skills
Organizational and prioritization skills and the ability to balance multiple projects within tight timelines

VP, Quality Assurance & Release Management Resume Examples & Samples

Using project planning software. Leveraging enterprise tools when available and introducing new tools where applicable, track the progress of Quality Assurance and Release Management metrics Implement and track release timeliness in conjunction with Product, PMO, and Development teams
Ensure team members and executive leaders are in sync with goals of releases. Communicate, support, and implement tactical goals of the release
Transform current skillsets of team members to ensure best practices and new technologies are employed. Manage personnel activities of staff (i.e. hire, train, appraise, reward, motivates, discipline, recommend termination as necessary, et cetera)
Recruit, train and manage Quality Assurance and Release Management engineers, including possible local, remote and offshore contractors
Establish metrics including, but not limited to, code coverage and percent automated test coverage. Set goals for these metrics and achieve them
Develop techniques to expedite the release process without compromising quality or scope
Become familiar with all Fiserv system functions and basic technical components to assist in creating, managing and changing the QA program
Create internal QA metrics and associated targets for periodic internal assessment of development process and QA success
Create external QA metrics for use in customer forums, marketing information or sales proposals for purposes of competitive advantage in billing marketplace
Promote the QA program and its associated emphasis on system quality as a core value in the Fiserv culture
Create capacity planning model for identifying QA resource constraints that their impact to customer software releases
Proven success leading Software Quality Assurance teams in roles with increasing supervisory and management responsibility
Demonstrated ability to lead, inspire, and serve as a change agent
Successful experience with Agile (Scrum) techniques and automated test environments
Demonstrated experience in release test planning, test case management, software defect analysis
Experience with code coverage tools to measure automation effectiveness
Ability to communicate and collaborate effectively with various technical team leaders and members
Scrum Master certification (CSM) nice-to-have

VP-quality Assurance Resume Examples & Samples

The candidate will be required to work closely with the line of business controllers, finance and operations areas to understand and evaluate the firm’s data quality and reporting processes
Establishing and maintaining strong working relationships across CCB businesses and other control groups (i.e., risk management, compliance, legal, etc.)
Working closely with business and information technology colleagues across CCB as issues emerge and reporting them timely to management and other stakeholders
Staying current with evolving industry and regulatory changes

CIB F&BM Quality Assurance VP-delaware Resume Examples & Samples

Leading and participating in QA reviews from end to end, including developing testing strategies, executing testing, supervising other team members, analyzing results, communicating findings to management, and obtaining corresponding action plans
Working across LOB and functional QA teams to facilitate consistent risk assessment and testing approaches
Managing a team (where applicable)

Quality Assurance Process Lead, Assistant VP Resume Examples & Samples

Work closely with project members including business users and coach them in creating project artifacts (business requirement document, functional design document, detailed design document etc.) in accordance with MUFG, N.A’s artifacts ‘standardization’ methodology
Review project artifacts (BRD, FDD, DDD,Unit test plan, SIT plan, UAT plan) ceated by the project teams per Quality Assurance provided templates and offer feedback
Evaluate tasks performed in SIT and UAT phases of the project and provide ‘best practices’ based recommendations
Perform process adherence audits and track corrective and preventive measures to closure
Provide Quality Assurance process training to Information Technology (IT) and non-IT staff
Enhance Quality Assurance methodology by deploying quantitative measurement and analysis techniques
Create, update and maintain QA guidelines and templates
Expert level skills with Microsoft Excel. Should be able to create/modify complex macros using Visual Basic for Applications (VBA)
Must have more than 3 years bank software development experience
Must have more than 5 years software quality process experience and extensive knowledge on quality standards (ISO 9000), or models (CMMI) or methodology (six sigma)
Should have experience with most of the following

VP-quality Assurance Resume Examples & Samples

Senior VP Test Analyst role within Regulatory Reporting, subject matter expert on Regulatory reporting including Asset class knowledge for Rates, Commodities, Equities, FX & Credit and experience of testing with Global regulators and regulations
Leading the Mumbai Test Analyst team
Working on multiple projects simultaneously that will require: requirements gathering by working closely with Operations and Development Teams, test planning and test execution. Being the point person for Operations and QA for testing New Requirements
Responsible for creation and maintenance of Test Requirements, Test plans, Test Cases in the Test Repository - ALM
Partnering with the Horizontal Services teams for Regression, Back End Tooling and Environment Management
Drive changes in test processes to improve productivity and efficiency
Excellent communications skills to report status and progress updates to Senior Management in QAPM, Development/ Operations teams
Work closely with the Development Team to understand how the automation could enable quick testing, Concordion and Saturn is currently in use in this area
Excellent test analysis skills (Ideally - ISEB Software Tester or equivalent)
Exposure to BDD (JBehave / Cucumber/ Fitness / Concordion) - Concordion & Saturn are currently in use in this area

VP-quality Assurance Resume Examples & Samples

3)Experience leading mulitple projects
4)Current hands-on technical experience
2)Experience with Jenkins
2)Experience developing with Web technologies (Selenium/DOM/JavaScript/Angular/REST)

Quality Assurance VP Resume Examples & Samples

Adhering to the QA process and reporting exceptions
Thoroughly understand project requirements
Communicating project requirements to team members
Reporting and tacking QA progress
Escalation of issues in a timely manner when needed
Preparation of documentation such as test plans, DSR, Signoffs, Test Completion etc
Conducting Defect Triage meetings
Representing QA in post-production incident meetings
ALM project data quality and metrics
Remediation and Refactoring of regression test suites
Reporting project related risks to management
Identifying opportunities and implementing efficiencies in the QA process
Identifying opportunities for additional QA test automation
Identifying training opportunities of team
Planning KT between incoming and outgoing test team resources
Experience leading multiple projects
Hands-on experience working with OO automated testing tools
Hands-on testing experience with Enterprise Databases
Experience working with global teams
Sybase and strong SQL
PERL scripting
ETL Testing

VP-quality Assurance & Continuous Improvement Officer Resume Examples & Samples

Ensure that internal audit complies with the expectations and requirements of the supervisory bodies, internal audit professional standards, and with the BNP Paribas internal audit framework
Provide assurance to relevant senior management and governance bodies that audit work results in quality outputs and risk identification
Achieve quality assurance and continuous improvement objectives through contribution of information and analysis to strategic plans and reviews in a transparent and timely manner
Develop and implement local Audit policies and procedures in line with central methodologies which also ensure compliance with the US regulatory environment and needs
Deliver training, as needed, to local audit staff on the function’s process and procedural changes
Contribute to continuous process, policy and practice improvement and quality outputs through oversight and management of monitoring and quality assurance processes within Internal Audit North America
Identify opportunities and implement effective, efficient and standardized support processes for the most reliable tracking and reporting methods
Understand the implications of any legislative or other changes which may impact the management of quality and risks within the organization and act to provide advice and practical assistance on the application and implementation of change management for adherence to those requirements
Manage the delivery of the annual QA cycle and those Internal Audit staff who support it
Support the development of positive internal networks that foster quality, risk management and compliance
Ensure the audit function is working optimally to maintain the standards needed to meet internal and external expectations
Assist in the preparation and delivery of Risk and Audit Committeematerials on a continuous basis
Improve personal and professional development by keeping up-to-date with changes in financial services and products and maintaining relevant certifications

VP Quality Assurance & Control Testing Resume Examples & Samples

Oversight over the Risk Control Self-Assessment (RCSA) framework including coordination of roll out, training and effective challenge
Review and effective challenge of Key Metric reporting (Key Risk Indicators/Key Performance Indicators) to facilitate control monitoring
Independent assessment and effective challenge of control plans to ensure sound control design and effectiveness
Review, quality control and validation of Operational Loss Incidents including remediation plan effectiveness and implementation
Tracking and reporting of Audit findings to monitor timely resolution
Execution of risk based control testing plans based on both process and policy design methodologies
Bachelor’s Degree in Audit, Risk or another financial Industry related field
10 or more years of experience working in a banking or other financial institution setting with a focus on Operational Risk management and reporting or auditing/control assessment and testing
General knowledge of capital markets operating environment with expertise in at least one specific product line (fixed income, equities, commodities, treasuries/money markets) or discipline such as Third Party Vendor Management, Information/Cyber Security, Fraud detection or other support functions
Knowledge or previous engagement with various control-related regulatory frameworks (SOX, SEA 17a-5) or other internal control standards (ex. COSO 2013) is a plus
Knowledge of securities and or commodities regulations or corporate governance practices a plus
Excellent verbal and written communication skills required for active interaction with business line and/or functional management
Strong analytical and organizational skills. Ability to conceptualize issues and translate into solutions
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)

VP, Quality Assurance Resume Examples & Samples

Lead and manage the day-to-day activities of the St Louis and Franklin QA teams with a continuous improvement focus; keep manager updated about any serious challenges
Conduct and adapt hazard assessments at the FDF level for all products, including dough, cream cheese and tuna products. Prepare and monitor HACCP (hazard analysis critical control point) programs at Franklin FDF
Conduct risk assessments and make critical decisions on the acceptability of product that may not be in compliance with specifications
Visit with core product vendors (proteins, dairy and produce) to forcefully communicate Panera's high expectations of quality and safety. Qualify, re-qualify or disqualify vendors, based on findings
Liaise, support and synergize with R&D, Marketing and Legal leaders
Investigate food borne illness/injury claims; liaise with risk and legal teams. Advise as to course of action, assist with settlement of claims
Advanced formal training and degree in Food Science, Food Chemistry, Food Analysis, Food Processing and Microbiology
A minimum of 15 years management and implementation of Food Quality and Food Safety programs in a progressive environment
Understand complaint and nutritional databases
Ability to manage and lead through a dynamic and changing business landscape, supporting the team with change management
Demonstrate highly-developed communication skills, written and verbal. Ability to clearly understand, author and communicate highly technical subjects
Be able to make rapid, accurate decisions on issues of food quality and safety

VP, Head of Quality Assurance Resume Examples & Samples

Provide functional leadership and vision in Quality Assurance Must remain active with business partners to obtain and retain thorough knowledge of company vision, business-line functions and demand
Leads Service Management of Travelport's quality and managed services vendors
Builds and maintains a strong, collaborative relationships with Lines of Business software development, Architecture, Infrastructure, Travelport leaders and service delivery partners
Lead ongoing process improvement efforts to ensure design, manufacturing and quality methodologies are effective, efficient, standardized and integrated Lead ongoing process improvement efforts to ensure design, manufacturing and quality methodologies are effective, efficient, standardized and integrated
Build a culture of quality where entire organization is aware and appreciates the importance of quality; quality becomes part of BAU operations
Build a strong central quality team which is knowledgeable and capable; seen as an enabler & a partner; and has ability to manage by influence
Design and implement strong governance and audit framework to drive accountability
Manage quality metrics that give holistic view of quality; and use metrics to identify quality improvement opportunities
Lead QA Test Analyst agile teams, QA Automation teams and QA Analyst teams
Remain a subject matter expert in adopted and emerging QA practices, QA testing tools, and QA automation technologies
Obtains input and constructive dialogue across teams & businesses, facilitates cross functional communication, openness, honesty and ensuring constructive resolution of issues
Contributes to the personal and professional development of individuals both within and outside of own responsibility. Acts as a mentor, coach and facilitator for others in the acquisition and application of increasingly complex and valuable skills
Establish effective metrics and performance monitoring systems to ensure quantifiable gauges of the delivery of results
Minimum of Bachelor's degree in Engineering or other technical discipline required; advanced degree and continuing Quality education preferred and 7-10 years of functional work experience (or an equivalent combination of education and experience)
Experience leading quality assurance functions for software development organization
Demonstrated strategic leadership with ability to be hands on when needed
Able to develop a broad base of contacts and navigate and influence key stakeholders within Travelport
Strong process and metrics mindset with the ability to analyze information/data generated
Strong influencing, presentation, and communication skills, with the ability to communicate effectively to technical and non-technical stakeholders
Effective and inspiring people manager with a proven ability to get the best of people, set and communicate clear goals, measure results, hold people accountable, be an effective coach, and foster a learning environment
Experience in building quality organization, implementing strong governance framework
Ability to understand and adapt QA practices to meet enterprise needs and goals
Experience Partnering with DevOps and continuous integration environments for QA Automation integration would be a plus

Issue Management Quality Assurance & Independent Validation Manager VP Resume Examples & Samples

Be fully knowledgeable in all corporate policies and procedures related to issues management, specially the “Assessment, Issue and Corrective Action Plan Policy”, “Mexico Issue Management Standard Procedure” and “Issue Management Quality Assurance Review Manual”
Manage the Quality Assurance Review processes as per the Issue Management Quality Assurance Review Manual and applicable corporate policies including: (1) administration of incoming Quality Assurance Review requests assigning workload to Quality Assurance and Independent Validation Analysts, (2) administration of human resources allocated hours as efficiently as possible including logging labour hours in the system of record for Non-Employees (NEMs), (3) administration of timeframes and priorities for on-time delivery, (4) administration of quality and alignment to applicable corporate policies, procedures, standards, manuals and guidelines, (5) administration of financial resources as efficiently as possible, (6) administration of talent and performance, (7) administration of new employees on-boarding process and training, (8) administration of entitlements for NEMs
Manage new and existing Quality Assurance Review requests, assigning work to Quality Assurance and Independent Validation Analysts as efficiently and logically as possible
Supervise that all assigned Quality Assurance Reviews and other tasks are completed by Quality Assurance and Independent Validation Analysts in a timely fashion and as per the Quality Assurance Review Manual
Develop strong ability in the team and the users to understand problems and focus on Issues root cause analysis to guarantee the proper corrective action plans (CAPs)
Identify the time, challenges and users constraints to achieve adequately the team goals
Keep a record of all disputes and disagreements from IMOs and/or IBCOs on Quality Assurance Reviews resolutions and resolve them
Escalate problems in the Quality Assurance Review Process as soon as they are identified and coordinate efforts with the Quality Assurance and Independent Validation Executive to remediate and improve
Maintain an updated version of a flow chart for the Quality Assurance Review process and coordinate training sessions or communications every time there is a change in the process
Perform the Managers Control Assessment (MCA) as per the corporate standards
Communicate general status of the team to the Quality Assurance and Independent Validation Executive at least on a biweekly basis
Actively participate in training sessions
Actively participate in recurrent issues management working groups
Proactively provide feedback to the Issue Management Unit Head to improve issues management practice
At least 3 years of experience managing large teams
Risk or Control management experience, 3 to 5 years of Audit experience and internal control
At least 5 years of experience in project planning and project/program management
Knowledgeable in the Certified Internal Audit methodology
Knowledgeable in the Project Management Professional methodology
Knowledgeable in problem solving methodologies
Bachelor’s degree in Administration, Engineering, Finance, Accounting or related
Certified Internal Audit certification preferable
Project Management Institute certification preferable
Goal-oriented thinker
Ability to influence and lead teams
Strong ability to understand problems and focus on root cause analysis
Strong interpersonal skills – including teamwork and organizational skills
Strong written and verbal communication skills (English and Spanish)
Strong analytical skills and attention to detail and numbers
Strong logical and practical mind set as solve-problem and connecting dots thinker
Ability to handle frustration, work under pressure with tight deadlines and unexpected requirements and priority changes
Demonstrates solid project management skills in relation to: project plan development, budget planning, dependencies identification, identify and manage stakeholders, oriented to deliverables

Assistant VP-quality Assurance & Continuous Improvement Specialist Resume Examples & Samples

Execute the Quality Assurance (QA) program through performance of QA reviews on the internal audit function. Identify strengths and weaknesses with regard to adherence to internal policies and procedures, and the standards set forth by the Institute of Internal Auditors (IIA);As part of the QA reviews, report findings and recommend improvements to the concerns noted, supported through detailed evidence of review work and discussions with internal audit staff
Deliver a detailed and actionable QA report for each conducted review, published within agreed timeframes and to relevant parties
Perform follow-up related to noted findings and recommendations to ensure concerns are addressed in a timely and efficient manner
On a quarterly basis, provide a QA continuous monitoring report for audit management which identifies common weaknesses and strengths identified from reviews conducted in the period
Compose and deliver an annual QA Thematic Report which summarizes the strengths and area of opportunity from review results across the year
With the Head of Professional Practices and Vice President, QA & Continuous Improvement, continue to develop a robust QA program which is aligned with IIA standards, industry best practices, and which addresses emerging industry concerns
Maintain an up-to-date QA checklist, used to perform internal audit workpaper reviews, which is aligned to IIA standards and internal requirements
Review and provide quality assurance on audit details related to assignment letters and reports on an ongoing basis, prior to publication and distribution
Assist in the preparation and delivery of Audit Committee materials on an ad hoc basis
Assist in the completion of ad hoc reporting, tracking and forms requests, as arise
Contribute to the achievement of quality assurance and continuous improvement objectives of the function through contribution of information and analysis to strategic plans and reviews
Identify and report risks, poor practices and non-compliance with internal and external policies and procedures with recommendations for improvements
Through interactions outside of local audit, support the development of positive internal networks that foster quality, risk management and compliance
Process and maintain highly sensitive and confidential information of a complex nature in a manner that inspires trust and confidence
Support other ad hoc duties as arise

VP of Quality Assurance Resume Examples & Samples

Promote the development of a company-wide culture of quality excellence and understanding of the key elements related to quality system
Maintain knowledge of existing and emerging regulations, standards, or guidance documents. Interpret regulatory rules or rule changes and ensure that they are communicated throughout corporate policies and procedures
Develop strategies, KPI's and written business policies aligned with organizational goals and regulations
Partner with suppliers and with distributors to secure highest level of quality throughout the entire supply chain
Partner with Operation leaders to foster culture with focus on both quality and on-time-delivery
Manage quality projects/activities resulting from site consolidations, acquisitions
Provide mentoring and guidance to subordinates and other employees
Manage departmental budget
Working knowledge of industry standard statistical techniques and tools
Proven record as a change agent improving teams, organizations, and developing best-in-class QA processes
Experience working across multiple cultures

VP Quality Assurance Resume Examples & Samples

Responsible for QA teams in a group of global sites. The QA teams are responsible for audit management, document control, CAPAs, complaints, adverse event reporting, final product release, and other QA related activities
Collaborates with Business Units to develop quality targets for new and existing products
Assures compliance with procedures, global regulations and platform policies and procedures
Promotes customer centric, “can do” culture; proactively seeking ways to improve customer satisfaction
Establish best-in-class quality goals, perform quality metrics trending, apply problem solving, system improvements to meet these target levels of quality
Use CAPA system to systematically improve processes and organization capabilities
Responsible for management reviews for the assigned sites
Collaborate with Quality Management System group on simplification, harmonization of quality systems and implementation across Operating Companies
Demonstrated success in effectively leading a quality organization, including a history of building a cohesive organization working collaboratively across all parts of the organization
Demonstrated working knowledge of global medical device regulations
Strong work ethics, ability to manage change, ability to organize complex work, conduct problem solving

VP Quality Assurance, Quality Control Resume Examples & Samples

Responsible for all Quality Assurance and Quality Control functions at all of our facilities ensuring appropriate quality standards are met associated with product release, deviations, change control, product complaints, supplier qualification, document control
Direct the team to ensure that products are manufactured in accordance to GMP regulations and internal procedures
Work with senior management on potential quality issues associated with Spectrum’s clinical and commercial programs
Collaborates with Clinical Research and Development groups to assure that the Company uses sound scientific product development and design practices with an emphasis on Quality
Provide expert interpretation and application of regulatory guidelines to ensure product, documentation, and systems meet GMP standards
Monitor and influence quality and productivity through improvements to internal processes and improvements to supplier relationships and processes
Conduct QA and critical supplier metrics, report to senior management
Develop and manage Quality Assurance department budget
Prepare, implement, and maintain Quality Agreements/Technical Agreements in accordance to internal procedures and requirements
Lead risk management and risk mitigation of clinical and pre-clinical development projects
Represents, the QA & QC functions of the Company to the pharmaceutical industry and government agencies
Bachelor’s degree or higher in Life Sciences, Pharmacy, Chemistry, or related field
Minimum of 10-12 years of progressive experience directing and managing broad range of QA, QC, and validation programs at a reputable pharmaceutical company
Practical understanding and application of risk-based decision making and risk management principles
Strong business acumen (Operations, productivity, continuous improvement)
Supplier Quality Assurance experience with sub-contractors and/or manufacturers
Strong understanding of the drug development process, quality systems, analytical testing, microbiological testing, stability, and equipment/process validation
5 years of experience interfacing directly with the FDA, and other regulatory agencies
Must possess a thorough knowledge of drug development process, GCP/GLP/GMP guidelines and regulations, ICH guidelines, clinical trials design, clinical monitoring, regulatory compliance and clinical research methodology and reporting including contributions to regulatory submissions
Experience with auditing clinical trials, and assessing capabilities of potential clinical and preclinical development partners from a quality and compliance perspective are essential
Must demonstrate excellent written and verbal communication skills, presentation skills, interpersonal skills, and analytical skills
Strong attention to detail with strong documentation and coordination capabilities
Ability to deal effectively with all levels within the organization as well as with external parties, including regulatory authorities
Must be able to present and defend GMP/GCP documentation associated with drug development

VP, Clinical Quality Assurance Resume Examples & Samples

Provides Strategic and regulatory compliance subject matter oversight and direction in deployment of the Vertex Quality Management System, resulting in substantial compliance with GCP/GLP and data integrity requirements
CREATIVITY AND INNOVATION
Broad and deep global health regulatory agency knowledge and experience across multiple GxPs with particular expertise in GCP/GLP regulations and their execution/application across the drug product lifecycle
Current knowledge of industry trends and best practices- for efficiency, compliance, effectiveness
Extensive exposure with multiple regulatory agencies across GxPs/ multiple GxP representation during inspections
Proven ability to design and /or implement Quality Systems
Demonstrated strategic planning and execution skills required
Successful record creating, building, designing, developing Quality organizations
Developing individuals and teams; proven leadership capabilities within multi-level organization
Creative, innovative leadership experience complemented with strong change management experience
Demonstrated skill in Project Management, Capacity planning (budget and resource mgmt.)
Excellent communication skills and a proven track record Influencing/building/promoting a culture of Quality and Excellence
Operational Excellence experience with proven ability to lead improvement projects-
Strong understanding of the core Clinical/Non Clinical business operations
M.S. (or equivalent degree) and 15 +years of relevant work experience, or B.S. in a scientific or allied health field (or equivalent degree) and 20+ years of relevant work experience, or relevant comparable background
Professional association membership and participation preferred, not required (for example: RAPS; Lean Six Sigma training/certification; SQA (GCP/GLP); ASQ; DIA)

VP of Quality Assurance Resume Examples & Samples

Leadership. Define the QA and test automation vision and strategy and drive the adoption of QA Best Practices across the organization
Team Building. Establish, inspire, train, mentor and manage a team of QA professionals in the adoption of new processes and tools
Change Agent. Play a leadership role in an environment shifting from a predominantly Waterfall methodology to Agile
Collaboration. Provide cross-functional leadership, communication, collaboration
Accountability. Take responsibility for ensuring that all development tasks meet the quality criteria through test planning, test execution, quality assurance and issue tracking. Taking ultimate accountability for ensuring product quality across the organization
BS Degree and 15 years Quality Assurance experience with 5+ years within a QA leadership role overseeing a mix of location, both on and offshore
Demonstrated experience transforming a QA team in the use of the latest industry best practices
Proven ability to influence cross-functional teams without formal authority
Hands on experience leading the delivery and maintenance of automated scenarios and frameworks based on industry best practices in a continuous delivery environment
Able to motivate a team, recognize good talent and bring out the best out of each individual
Agile experience is required
Must be able to travel 15-20%

VP-quality Assurance Resume Examples & Samples

10 years of experience in an audit/control function role
Experience of managing audits/driving initiatives in a relevant field
Knowledge about new and emerging financial products and services
Experience leading others during audit assignments

VP of Quality Assurance Resume Examples & Samples

Responsible for developing, implementing and controlling the total Quality Control System as defined by the Division Quality Control Program in conformance with the Corporate Quality Policy
Selects, trains, organizes and supervises subordinates to guarantee effectiveness and the personal growth and satisfaction of employees
Confers with other Quality Managers, customers, and other representatives in planning, scheduling, coordinating and directing the Quality Control Program in conformance with PCC & CHI Quality Policy, customer requirements, engineering specifications and production schedules
Administers a continuing program of review and analysis to audit the quality and reliability of the total quality program results
Provides technical guidance and works in close liaison with Sales and Engineering Departments on all group projects, and with Purchasing in connection with the purchasing of raw materials, supplies, equipment and services
Reviews all complaints, C/A's, MRB's, warranty claims, etc., received from customers for the purpose of determining where emphasis should be placed at the plant to prevent recurrence. Maintains an effective material review and disposition program
Five years minimum of successful Quality Control Management experience in investment casting industry and aerospace quality requirements
Good written and verbal communication skills required
Self-motivator, results motivated, and with proven ability to work with others
Demonstrated skills in quality management systems and standards AS9100, ISO 9001, ISO 10012, and ANSI Z540 required

VP Quality Control & Assurance Resume Examples & Samples

15+ years of relatable professional experience
Experience with SPC Charting (design/development/implementation)
Quality assurance and regulatory compliance experience in the consumer goods manufacturing industry
Demonstrated ability to improve defect rates globally
Incorporate change management best practices to unify implementation across the globe
Ability to break through environmental norms
Experience with the design/implementation/management of large scale global projects
Ability to travel up to 75% required
MA / MS / MBA preferred
Experience within a highly regulated industry is preferred
Lean manufacturing and/or Six Sigma certifications preferred
Global Change Management or Business Transformation experience

VP, Quality Assurance Resume Examples & Samples

Position can be based in either Marlborough, MA, Maple Grove, MN or Arden Hills, MN**
Provides vision and leadership for Post Market Surveillance Support, Quality Systems & Compliance. Determines organizational objectives and links those objectives to division and corporate objectives
Develops, establishes and maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of products conform to established company, international (ISO), and governmental regulatory standards and agency guidelines, and to ensure lasting customer satisfaction. Will participate in Quality Master Planning (QMP) process as required
Serve as member of the Quality Senior Leadership Team. This body is responsible for developing and reviewing metrics indicating the functioning of the Quality System, advising on the development of SOP’s and other policies, and making recommendations for improvements to the Quality System and the overall Quality organization
May serve as the Management Representative for the designated businesses and associated site(s)
Maintains compliance to Global Quality Management System
Manages and maintains effectiveness of Quality Management System
Represents the business or site to outside regulatory bodies
Prepares and submits monthly reports summarizing trend analyses on their defined and applicable quality system clauses and corresponding quality objectives via the Management Review System
Facilitates the awareness of regulatory and customer requirements throughout the organization
Provides expertise and guidance in interpreting governmental regulations, agency guidelines and internal policies to assure compliance, and then assist the organization in driving implementation
Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits related to Post Market Surveillance
Collaborates with multiple cross-functional colleagues to ensure achievement of Post Market standards and regulations during product development and commercialization activities
Influences executive decision making regarding prioritization of all projects to obtain critical resources and funding for projects
Develops and manages (directly and indirectly) relationship and interface with the regulatory agencies (domestically and internationally). Co-ordinates legal requests in support of government investigations or litigations

VP of Quality Assurance Resume Examples & Samples

Lead and manage the QA team of 9 with oversight in operations at all 22 Fresh Dough Facilities (FDF) with a continuous improvement focus
Lead the execution of food quality and safety audit programs at the vendor, distributor and FDF levels, revising as required for efficiencies
Focus on creating and deploying Quality Systems
Take leading role in Panera's Food Policy and development of specifications (field practices, sourcing, sustainability, claims, animal welfare and nutrition)
Supervise the design, execution and accuracy of Panera's nutritional, pest control and chemical programs
Work closely with VP of FDF and VP of Sourcing and liaise, support and synergize with R&D, Marketing and Legal leaders
Communicate with FDA, Health Departments and inspectors on issues of manufacturing and serving compliance
Lead the food recall and food crisis management processes
Participate and contribute to regular functional meetings (Supply Chain, Food Policy, Nutritional Working Group, Operational Excellence, and Sourcing/R&D)
Drive systems and processes to aid in GFSI and HARPC certifications
Minimum of 15 years management and implementation of Food Quality and Food Safety programs in a progressive environment
Ability to conduct hazard assessments, write and implement HACCP programs
Ability to manage a multidisciplinary team, covering food quality and safety at the growing, manufacturing, food service levels, with a focus on continuous improvement
Demonstrate highly developed communication skills, written and verbal. Ability to clearly understand, author and communicate highly technical subjects
Ability to make rapid, accurate decisions on issues of food quality and safety

VP Quality Assurance Resume Examples & Samples

Reporting of key testing statistics and trends related to test design and execution highlighting system quality and team status against committed project milestones
Manage IT Test Environments
Manage the defect logging/tracking/reporting process
Manage the day-to-day work of all direct reports
3-5 years prior Banking and/or Financial Services experience
Working knowledge of HP Quality Center

VP, Quality Assurance Resume Examples & Samples

Serves as the company’s primary contact and strategist for regulatory bodies (FDA, DEA and state Boards of Pharmacy). Monitors the regulatory environment and provides senior management with assessments of the impact of new and changing regulations on the business. Proactively manages relationships with regulators, business and operations colleagues, and customers with a view to ensuring appropriate maintenance of quality practices and regulatory standards
Oversees the development and implementation of standardized policies, processes, and technology to ensure facilities, manufacturing, packaging, and shipping practices comply with requirements. Implements training programs for direct reports, Quality Assurance staff, and functional/operational staff to assure compliance with current regulations
Advises senior management about quality assurance concerns and makes recommendations for improvement. Develops and implements metrics to measure effectiveness of programs
Develops and manages capital and operating budgets. Analyzes and controls expenditures to conform to budgetary requirements
Manages a Regulatory and Quality staff of nearly 200 associates in five locations. Responsible for promoting appropriate culture and behaviors among the Quality staff and all other associates across all five locations
Establishes standards/metrics to facilitate exponential growth while adhering to quality standards and regulatory guidelines
Ability to capitalize on new technologies that can enhance patient safety, streamline processes and/or reduce costs
Manage the company R&D activities including approach, methodology and budgets. Works closely with Marketing to align R&D activities with new product initiatives. Is an active partner in the launch of new services
Maintains regulatory files and tracking databases
Manages consulting relationships
Bachelor’s Degree in Engineering, Science, or related field, Master degree is preferred
15+ years in Quality/Regulatory environment, preferably aseptic device and drug manufacturing
Excellent leadership skills, including ability to effectively manage associates in multiple locations
Must be able to escalate issues in the face of competing priorities
Adept at building organizations in a high growth environment
Employs an entrepreneurial spirit that challenges the norm – not afraid to think outside the box
Self-motivated with exceptional follow through

VP of Quality Assurance Resume Examples & Samples

Minimum 7 years of demonstrated QA leadership and people management experience; increasing responsibilities and size of multi-discipline / site teams
Minimum of 10 years of QA Program, Operations, QA or Engineering experience
Demonstrated ability to create streamlined, agile execution plans and deliver high value solutions
Proven experience working with executive level leadership, both internal and external. With the ability to create high-level briefings and presentations
Experience leading large teams of hourly, salaried professions, and/or managers
Experience with change management
Excellent written and verbal communication and Microsoft Office skills
Demonstrated primary Leadership behaviors
Prior experience with Automotive, Aerospace or metal working enterprises a plus
Ability to work in a results-oriented, project -–driven , team environment
Ability to , prioritize projects and deliver quality results within tight time constraints
Strong project management skills and the ability to work cross functionally while leading multiple projects
Strong interpersonal/communication (verbal and written), business acumen, and analytical skills
Demonstrated ability to effectively lead a team of colleagues
Six Sigma or Lean Processes certification, lead auditor, metrics and statistics background Master’s degree in a technical field
Experience in the Metal Fabrication industry including welding processes preferred
Understanding of AWS D1.1 code and NDT Inspection Processes (VT, MT, UT) preferred
Ability to turn a concept into reality
Demonstrated experience with quality assurance across the life-cycle of a product