Quality Assurance Leader Resume Samples

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S Lakin

Simone

Lakin

1980 Wolff Spur

San Francisco

+1 (555) 462 8698

1980 Wolff Spur

San Francisco

Phone

p +1 (555) 462 8698

Experience Experience

San Francisco, CA

Quality Assurance Leader

San Francisco, CA

Gorczany-Satterfield

San Francisco, CA

Quality Assurance Leader

Assist in the development of Quality/Inspection Test Plans including all customer interfaces
Perform inspections and audits as time permits, or as work order/back log and priorities dictate
Special Projects: Perform special projects as assigned by QA/QC Management
Manage and develop the Quality Assurance Team
Identify and deploy technology solutions within assembly process to improve work flow, efficiency, and material handling
Provide standard operating procedures for main activities and their enhancement toward continual improvement
Identifies process/product optimization projects and develops plans for improvement

Dallas, TX

Quality Assurance Group Leader

Dallas, TX

Kub Group

Dallas, TX

Quality Assurance Group Leader

Manage on-going performance of direct reports -
Manage the resolution and close out of issues / incidents which have been identified as part of the audit process
Facilitate Continuous Improvement -
All activities listed above refer to core responsibilities, please refer to the position Working Menu & the Quality process maps for associated responsibilities
Ensure that internal Quality, H&S and Environmental (QSHE) audits are carried out to verify compliance against defined standards and codes of practice. Also manage the customer / 3rd Party Quality audit process as it relates to factory aspects
Maintain product quality and adherence to GMP through management of the Quality Compliance Auditing team and process to deliver agreed product specifications as defined in quality standards and policies
Continuously improve standards set by facilitating and executing 8 Step

present

Boston, MA

Team Leader, Attestations & Quality Assurance

Boston, MA

Walsh-Doyle

present

Boston, MA

Team Leader, Attestations & Quality Assurance

present

Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
Responsible for working with PEGA Data Administrators to assist in identifying owners for unassigned GL accounts, as well as assigning work tasks in PEGA
Proactively assesses process gaps identified by the team during Quality Assurance activities and ensures action plans are provided
Complete semi-annual and annual assessments of direct reports, development plans and ongoing coaching
Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities
Working knowledge of all Regulatory and Compliance rules as follows
People Management

Education Education

Bachelor’s Degree in Engineering

Virginia Commonwealth University

Bachelor’s Degree in Engineering

Skills Skills

Demonstrated ability to lead, acknowledge, develop, communicate & implement a strategy under crisis situations to ensure compliance
Demonstrated experience working in a cross-functional environment and proven ability to influence and build consensus among multiple functions
Excellent communication skills (written and oral)
Strong influencing, relationship building, mentoring & networking skills
Strong project management and problem solving abilities
Demonstrated ability to handle multiple tasks and assignments simultaneously
Experience in a global, matrixed organization structure
Negotiation skills
Lean and Six Sigma experience and experience with Minitab software
ASQ certification

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12 Quality Assurance Leader resume templates

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Program Facilitation & Quality Assurance Leader Resume Examples & Samples

Design a model for internal controls coordination that will be responsible for day-to-day facilitation and quality assurance of the framework across business units and risk areas, including targeted testing
Influence stakeholder adoption of the internal controls framework, along with ongoing validation of framework compliance
Manage relationships between the Program Facilitation and Quality Assurance group and senior leadership and key stakeholders throughout GECC, as applicable
Represent the Program Facilitation and Quality Assurance group to the Internal Controls Committee, as necessary
Reinforce key concepts and activities related to the internal controls framework amongst business units
Support the development of Risk Internal Controls Group key data needs and reporting standards
Manage information collection, analysis, and documentation in order to perform a current-state gap assessment of business units against the internal controls framework
Support the development of the framework adoption plan for business units based on gap assessment
Drive adoption, refinement, and awareness of internal controls application across organization and provide ongoing support to stakeholders
10+ years of risk governance, internal controls, audit, compliance, or related transformation experience
5+ years of relevant management experience
Experience building and/or operating a governance oversight program (SOX, Compliance, IT Risk, etc.)
5+ years recent experience in a Fed-regulated environment
Prior risk-related experience within or knowledge of one or more of the following areas: ALLL, Valuations, Model Development, Model Validation, Capital Planning, Credit, Treasury, Enterprise/Ops Risk, Regulatory Reporting
Public Accounting (consulting or audit) experience
Controls testing experience
Strong written/oral communication skills

Team Leader, Attestations & Quality Assurance Resume Examples & Samples

Ensure all GL Attestation activities for the team are completed as per the Enterprise policies and submitted on time
Responsible for the completion of all monthly GL Attestation Approval activities, ensuring the Enterprise policies are adhered to and Finance deadlines are met
Responsible for working with PEGA Data Administrators to assist in identifying owners for unassigned GL accounts, as well as assigning work tasks in PEGA
Ensure that action plans are in place prior to the month end close cycle for all accounts signed off other than Fully Reconciled
Ensure the team is staffed appropriately at all times and cross trained to meet Finance deadlines, raising issues to the manager as necessary
Proactively assesses process gaps identified by the team during Quality Assurance activities and ensures action plans are provided
Responsible for ensuring all procedural documentation for the team is accurate, partnering with the appropriate team in Finance Shared Services for the documenting and maintenance of procedures
Complete semi-annual and annual assessments of direct reports, development plans and ongoing coaching
Managerial Excellence
Ensure that employees understand RBC’s vision, as well as support and reinforce targeted behaviours that contribute to RBC goals
Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
Leverage the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross-enterprise mindset
Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities

Quality Assurance Cell Leader Resume Examples & Samples

Ensure team compliance for quality assurance and customer provisions and criteria
Serve as an issue resolution focal point that works with engineering, customer service support, to drive continuous improvement in products and processes
Facilitate the collection of data to identify adverse trends and improvement opportunities
Provide leadership with the proper disposition of nonconforming material when participating in the Material Review Board (MRB) activities
Perform as an integrated team leader with engineering, customer service support, to investigate and correct various quality issues related to internal non-Conformances, product returns, supplier issues, customer complaints and corrective action requests with clear and concise reports to customers
Participate on cross functional team projects to improve the overall organization and to develop a career path and leadership, with coaching and assistance by the Quality Manager

Quality Assurance Group Leader Resume Examples & Samples

High Performing Teams (Build Sustainability Through People) -
Lead the Compliance Audit team to ensure they are engaged and high performing with a focus on problem solving and team work. Build trust through effective leadership and the skilled application of people management processes and open 2 way communications
Following standard procedures -
Induct new members into the team. Build team skills through skills assessment, training, feedback and support
Check that standards set within the quality function are adhered to through layered confirmation
Continuously improve standards set by facilitating and executing 8 Step
Facilitate the implementation of Quality Standards by ensuring the necessary training and support is made available to the value stream and other functional areas
Manage Factory Audits (Including Customer and 3rd Party)
Key activities will include providing guidance and support to the Compliance Team, Value Stream and other functions to ensure issues are risk assessed as necessary and appropriate corrective actions identified
All activities listed above refer to core responsibilities, please refer to the position Working Menu & the Quality process maps for associated responsibilities

Technology Quality Assurance Leader Resume Examples & Samples

Develop and maintain key relationships with all impacted business and technology areas
Lead initiatives for analyzing and improving the testing process across the one or more domains, and improve testing maturity
Lead the delivery activities within one or more working teams
Monitor quality at an enterprise and domain level to predict delivery success and consult on areas of opportunity
Communicate testing KPIs and quality status for all Provider domain testing projects with key stakeholders on weekly, or milestone, basis
Develop and maintain efficient quality assurance tests according to required policies and procedures and prepare reports for same for all test activities and collaborate with developers and business analysts and evaluate all documents
Create test strategies and test scripts and ensure compliance to all test plans for operational system and validate all tests for various activities using enterprise standard tool set
Bachelor’s Degree in Information Technology, Computer Science or a related field
Must bring following testing experience and skills

IT Support Quality Assurance Leader Resume Examples & Samples

Ensure all support items across all of the IT organization are handled effectively and efficiently and that all users have a highly positive experience of IT support
Create a systematic approach for support quality assurance to ensure quality control across 18 countries. Create automated methods of monitoring quality and issue and follow up on questionnaires to Partners and firm people
Ensure that support goes beyond a minimum requirement and underlying issues are fixed and the user issue is fully understood and resolved. Ensure users are delighted by IT responses
Ensure that the support organization structure is organized using existing and emerging technologies and sharing workload across countries is utilized. Optimize cost efficiency of support structure whilst maintaining quality
Innovate and develop support process techniques and management
Work closely with Communications & Policies lead to ensure all employees and Partners understand regular and innovative IT possibilities
Proven experience in providing high quality customer service in the Information Technology arena
Proven leadership experience with an ability to inspire and develop all people in the support organisation
Flexible and straight forward communication abilities; comfortable working in matrix organisation with support team members reporting to different country leaders
Innovative with positive outlook and a ‘passion’ for quality. Team player. Able to find and create mindset to think of innovative and/or common sense ways to solve problems
Ability to implement and drive forward new systems for delivering support across multiple locations

Quality Assurance & Quality Control Technical Leader Resume Examples & Samples

Primary microbiologist or analytical scientist for transfer of new methods to the QC laboratory
Qualified on all raw material, finished goods, and intermediate sample analysis according to standard procedures
Performs routine instrument maintenance and calibration as needed
Coordinates instrument and methods troubleshooting and problem diagnosis
Sets up and maintain systems to monitor the accuracy and reliability of results
Perform method validation and method transfer for new equipment
Execute validation lead data generation, reporting, and analysis
Observes and identifies problems with results and trends data
Conducts microbiological method development work or analytical method development work with direct supervision and guidance from the R&D or other similar functions
The ability to successfully perform the specified test methods accurately and without introducing environmental contamination
Identification of contamination risks within the manufacturing process
Procedures to mitigate the risks for the prevention of contamination
Understanding of the cleaning and sanitization processes used on the site and the basic theory of cleaning and sanitization
The ability to perform appropriate training for the site based
Understanding of the actions to be taken in the event of a product contamination and the ability to work with the site’s leadership to control the scale of the contamination and the elimination of its source
Appropriate daily management programs and evaluate the data
Leadership skills to manage site specific control procedures and SOPs
Broadly coordinate with the network of support available from the P&G community
B.S. degree in Microbiology, Biology, Chemistry, or Science or an A.S. degree in a closely related field with a minimum of one year experience in a GMP/GLP QA/QC lab is strongly desired
Candidates must be willing to wear eye protection, ear protection, and safety shoes
Candidates must be willing to work any shift schedule and weekends as needed

Team Leader Quality Assurance Resume Examples & Samples

Schedules QA staff in overseeing packaging / manufacturing operations
Works with room leaders and production team leaders to assure quality-oriented operations
Instructs QA staff in proper inspection procedures and techniques
Periodically reviews all aspects of packaging operations as related to quality - staging, reconciliation, in-process inspection, label control, etc
Assures that batch paperwork is completed accurately and in a timely manner
Reviews packaging concerns with production management and resolves conflicts
Assists QA Coordinators in staging and closeout operations when required
Assist on training development for CGMP’s, SOP’s, safety, quality, etc as required
Provides positive and critical feedback to employees relating to their job performance
Completes the regular performance evaluation of QA Coordinators including the identification of development needs
To perform this job successfully the individual must be experienced with QA procedures in a highly regulated industry where GMPs are required, preferably in the pharmaceutical environment. For internal applicants, must have extensive familiarity with packaging paperwork and a sound understanding of CGMP’s and SOP’s
High School diploma with college degree, 4 year degree preferred with a major in biology or chemistry and two years of related pharmaceutical packaging experience preferred, or equivalent combination of education and experience. Experience in a fast-paced environment
This position is responsible for the direct supervision of QA Coordinators on the shift
Requires excellent supervisory skills and leadership ability. Must be comfortable with decision-making on quality issues. Requires ability to multi-task and prioritize

Quality Assurance Site Leader Resume Examples & Samples

Responsible for initiating and driving the adoption of our quality strategy and process improvements throughout the software delivery lifecycle
Provide technical leadership, career development, and management of performance & objectives
Build a high performing, results-oriented organization
Develop product expertise and advocate on behalf of the customer
Drive initiatives to improve testing at all levels & deliver automation to ensure robustness
Embrace & implement new ideas that produce outstanding results for our customers
Drive adoption of best practices, tools, systems and metrics across the organization
Bachelor's or Masters degree in Computer Science or any Engineering Discipline or equivalent experience
5-7+ years leading software quality teams that have successfully delivered customer-driven software products with highest quality
Demonstrated experience leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective quality teams
Solid understanding of SaaS, technology, industry wide testing tools/services
Ability to build strong relationships within all levels of an organization is required
3+ years of delivery experience with Agile software development
Team building and innovative attitude
Ability to self motivate in a fast paced, high growth environment

Manager, Digital Quality Assurance Leader Resume Examples & Samples

Selecting and deploying centralized QA tool (i.e JIRA, Confluence, etc) to house all test scripts and manage QA test script execution + status
Defining the QA approach for new ad integrations & defining the on-going regression QA test scripts/approach for existing ad integrations
On-boarding and overseeing a team of 10+ consultants which will directly be responsible for writing + executing detailed test scripts for each ad server integration
Evaluate emerging technologies that are potential candidates for the future-state QA procedures/processes/automation options. Keep an eye on evolving business strategies and conduct vendor analysis and/or proof-of-concepts for new technologies and solutions as needed
Collaborate with business users and internal technology partners to align platforms and services with key business priorities ensuring products, programs and projects are delivered on time and within budget managing risks appropriately with proactive mitigation and communication

Quality Assurance Service Leader Resume Examples & Samples

Other duties as assigned or reassigned by management
Management and motivation of processing teams with direct oversight of Team Leaders
Oversee post-audit specific processes and workflow to ensure all quality and timeline standards are being adhered to and report results accordingly
Performance Management and Reporting including service levels and key performance indicators
Provide thought leadership on best practices and enabling technologies including identification and implementation of process improvements
On-board processing for new in-scope client offices
Interact with internal and external customers when process changes or issues are identified
Provide management oversight for quality and compliance programs and attesting to statutory and regulatory requirements and state laws. Keep managers and team members are informed of policies, procedures, and corporate initiatives
Manage workforce planning needs, selection and hiring process, and making personnel decisions including but not limited to promotions, terminations, and transfers between teams
Provide regular and consistent communication that are relevant for associates to understand new events or changes to the center, customers, shareholders, and/or corporate
Strong leadership skills including ability to manage large operational staffs
Strong shared services or customer contact center background and experience
Knowledge of performance management and quality programs
Strong change advocate for process improvements and out of the box thinking including but not limited to process design skills
Knowledge of working in workflow managed environments and electronic work queues
Knowledge of SLA management programs and governance required to manage with customers of the center
Strong interpersonal communication as well as the ability to communicate with a range of audiences and personalities
Excellent communication skills (both oral and written)
Must be organized and able to look at different views and have
Detail oriented paying great attention to detail and deadlines
Minimum of 5 years employment in Title and Escrow industry or related financial or shared services experience

Quality Assurance & Process Improvement Leader Resume Examples & Samples

Be enthusiastic and passionate about Quality outcomes
Maintain APAC ISO9001 Certification
Be a champion of quality systems and processes
Look to continually improve and streamline Industrial Australia quality processes in alignment with the business unit (BU) and line of business (LOB) processes
Provide quality leadership and guidance to all employees
Understand project manager and client expectations and possess a high level of skill in managing these relationships
Strong experience in quality and project delivery
Understand Project Workbooks and Jacobs financial model
Working collaboratively with leadership teams to deliver outcomes
Drive accountability, provide clear direction and create an environment where staff are motivated to meet business objectives

Customer Quality Assurance Leader Resume Examples & Samples

Experience in a Quality Assurance environment
Experience in a face-to-customer role
Works well in a creative team environment
Reliable and self-motivated
Creative and analytical thinker
Familiarity with Word and Excel
Able to work in a fast-paced, fluid environment under pressure
Good command of English (TOEIC 800 or equivalent) and Japanese language

Quality Assurance Leader Resume Examples & Samples

Bachelor’s Degree from an accredited university or college
Minimum of 5 years of experience in the domain of Quality, Manufacturing, Supply Chain, or Product Management
Formal technical and/or quality qualification with practical quality assurance experience
Parts, Supply Chain, or Warehouse related experience / knowledge
Strong customer orientation and willingness to promote customer interest
Quality background in quality assurance tools (auditing, ISO, maturity models, statistical sampling)
Demonstrated leadership and process improvement with minimal supervision
Ability to work to tight deadlines
Ability to organize / manage competing priorities
Self-motivated with demonstrated ability to motivate others to achieve results
Strong networks within Power Services, especially Services, Parts, Boilers, Repairs, Global Supply Chain & Engineering would be a distinct advantage
BB (Black Belt) / MBB (Master's Black Belt) certification and/or equivalent quality certification and/or a proven education or work history in statistical analysis of complex data and measurement systems
Experience in creating better customer outcomes faster, using Fastworks

Repairs Quality Assurance Leader Resume Examples & Samples

Partner with the regional, global, functional and operational teams to drive quality assurance improvements in PS Global Repair Solutions
Define, prioritize and implement quality assurance initiatives and improvement projects (primarily focused at our repair service centers), alone or as part of a cross functional team, to drive increased quality levels and customer satisfaction
Collaborate in the development and implementation of global initiatives, including a quality assurance framework (maturity model), ROSS (results oriented statistical sampling), CoPQ (cost of poor quality) program and applicable projects as required
Plan regional audit schedule and monitor audit execution at repair service centers to ensure proper execution and effectiveness
Lead, coach and facilitate the application of various quality and improvement methodologies (Root Cause Analysis, 8D problem solving, Fastworks, Lean, Six Sigma, etc.) as required
Interface with cross functional teams such as field services, manufacturing, parts, sales, etc. at the regional and global levels
Present analysis, actions, and outcomes proactively and drive completion to scheduled timeline
Monitor, review and communicate teams’ progress to Business Leaders
Further tasks not involved in this Job Description that the immediate leader/manager assigns verbally or in writing
Minimum of 8 additional years of experience in quality or operations (field service, repairs, manufacturing)
Willingness to travel 30% of the time
Demonstrated history of internal and external customer-focused behaviors
Demonstrated history of quality and improvement mindset and application
Demonstrated strong interpersonal and leadership skills
Demonstrated ability to analyze and solve complex problems, and coaching teams to do the same
Repairs, Supply Chain or Manufacturing related experience
Quality background in quality assurance tools (auditing, ISO9001, maturity models, statistical sampling)
In depth knowledge and experience of quality processes and tools
Strong, proven previous leadership capabilities leading a Quality organization and initiatives
Proven ability to work efficiently without direct supervision
Be familiar with statistics and six sigma quality concepts
Strong networks within Power Services North America, especially Services, Parts, Repairs, Global Supply Chain & Engineering would be a distinct advantage
Experience in creating better customer outcomes, faster, using Fastworks

Director, Digital Quality Assurance Leader Resume Examples & Samples

Defining QA process/approach across our complex multi-platform (STB, OTT, desktop and mobile) environments, as well as taking into consideration our diverse ad integration/implementations (server side vs. client side) to ensure ads are seamlessly delivered into the end-user video experience accordingly to the requirements and ad specs defined by the business team
Defining the wing-to-wing QA testing process. More specifically defining the QA test script templates/artifacts, acceptance criteria and go/no-go check-lists that the team will be responsible for writing + executing
Oversees the creation and execution of ad-related test cases
Evaluate QA Automation options + perform feasibility analysis to evaluate what QA tests can and cannot be automated. Suggest longer term automation approach
Continuously monitor + set up alerts to ensure the expected digital ad user video experience in Production across STB, OTT, Mobile, Tablet and Desktop experiences; work with individual brands to troubleshoot potential player, CMS, ad-tag or video integration issues with our video + display ad-servers should issues arise
Foster team culture and professional growth through leadership opportunities, collaboration, and team mentoring

Quality Assurance Leader Resume Examples & Samples

Experience developing automated test systems
Experience in IT quality consulting, including quality improvement initiatives
Experience in Agile development methodologies preferable
Software Quality or Software Testing certification

Quality Assurance Leader Resume Examples & Samples

Accumulate and provide periodic status, communication, and appropriate escalation
Assist Test Engineers and Consultants with domain or testing knowledge gaps
Ensure delivery timelines are being met
Define best practices, enterprise standards, and metrics for the testing process and quality, and perform training related to the education and adoption of these
Communicate testing and quality status with key stakeholders
Understand advanced testing methodologies and tools, such as pairwise, test data management, and performance testing
Create test strategies and test plans for one or more domains to manage the execution of testing
Mentor individuals and teams, working with resource managers on potential coaching situations
Technical (SFIA)
UFT/Selenium/SOUPUI/Jmeter
Experience with automation frameworks and methodologies
Ability to lead and manage offshore resources
Experience with DevOps, Automated Build, and Automated Deployment

Group Leader Quality Assurance Resume Examples & Samples

Leads / supervises a team of Quality professionals to ensure products meet all applicable external requirements (i.e. Customer, ISO 9001, CMMI)
Interfaces with members of management, program/project, customers, suppliers, and CAE USA staff to proactively identify and address product Quality issues
Uses Quality and improvement concepts, techniques, tools, and statistical methods to diagnose and correct improper Quality practices and product deficiencies by focusing on prevention
Identifies product / process improvement opportunities, including procedure gaps or redundancies, and leads change
Interprets technical drawings including characteristics such as views, title blocks, dimensioning, tolerances, symbols, etc. Interprets specification requirements in relation to product characteristics for use (form, fit, function)
Collects, analyzes, and reports Quality metrics such as MTTF, MTBF, availability, failure rate, defect rate, etc. in support of organizational objectives
Serves on the Material review board (MRB) and Corrective Action Board (CAB)
Supports estimation / proposal pursuits, internal / external audits, supplier evaluations, internal inspection, customer property administration, and disposition of defective material
Direct responsibility for assigned team
Develops, motivates, trains, and mentors staff to fulfill company objectives
Supports the manager in maintaining overall company policies and goals and defining high standards within the group
Provides counsel, advice, and guidance to management, subordinates and other internal groups on Quality-related matters
Provides training for new employees and helps group members develop and fully utilize new skills
Conducts goal setting and performance assessments
B.S. - Technical Science, Engineering, Statistics or other equivalent
Minimum 5 years of Quality Management, Quality Engineering or Quality Control duties within a third-party certified QMS
Current ASQ CMQ/OE or ASQ CQE certification
Strong personnel management, statistical analysis, reporting, and problem-solving skills
Previous audit and evaluation experience
Experience with ISO 9001 calibration requirements
Familiar with CMMI for Development requirements
Must be able to climb stairs to enter and exit a training device
Must be able to work flexible schedule
Travel required (25%-50%)

Team Leader, Quality Assurance, Packaging Resume Examples & Samples

Provides positive and critical feedback to employees related to job performance
Completes the performance evaluation of QA Inspectors including the identification of development needs
Assures that inventory system status changes are completed accurately and completely
The employee must occasionally lift and or move up to 20 pounds
Must be comfortable with decision-making on diversified issues and communicating directly with customers on a routine basis

Team Leader, Quality Assurance Resume Examples & Samples

The Team Lead Quality Assurance is responsible for ensuring that their team meets and exceeds the client standards for production and accuracy on a consistent basis
To monitor workflow and delegate work accordingly in order to meet the client requirements
To be able to co-ordinate effectively with the Senior Quality Assurance analysts for management of the overall team quality
To identify and mentor / coach non-performers in the team
To be able to ‘Pitch in’ to the team’s production as per situational demand
To take regular team huddle / meet to identify any communication gap / process update requirements
To formulate plans / practices that enables the team to maximize their output in terms of productivity and accuracy
Analyze findings from process reviews and develop reports to highlight trends / opportunities for improvement
To track the process for workflow, tracking team performance, deployment of resources and capacity planning
To prepare weekly / monthly reports and provide performance summary to the client
Graduate
Minimum 5 years work experience of which minimum 2 years in the supervisory role
Understanding of the Mortgage Industry, Loan Servicing, Loss Mitigation and Default Management
Should have exposure to inbound and outbound call procedures
Good execution skills
Time Management Skills
Team building capabilities
Customer centric / focused
Should be a people’s person with the ability to get the job done
Should be proficient with MS Office applications
Should be able to analyze basic data / reports and provide synopsis / summary of performance

Regional Quality Assurance Project Management Leader Resume Examples & Samples

Lead and coach the project quality team in BU/Region
Validate the quality objectives and results
Ensure effective Project Phase Quality Reviews and Flawless Launch
Ensure global alignment with project procedures (WPCP) and work standards
Correlate customer requirements with performance testing
Conduct process audits & PPAP
Cascade and set the quality goals for each blue box team
Ensure the monthly reporting of the KPIs and share the comments with the appropriate team
Align with QMS requirements
10 years of experience with technical degree (preferred) or equivalent mandatory
Experience in New Product Development
Continuous improvement knowledge
Six Sigma Black Belt (preferred)
Project management skills
Advanced product and production technology knowledge
Product standard knowledge
High knowledge of Quality related skills as per WABCO Quality Strategy

Team Leader, Quality Assurance Resume Examples & Samples

Initiate and innovate new methods of improvement in all operations to optimize quality and sanitation, maximize productivity and minimize costs
Develop and implement activities related to Defection Reduction Project (DRP)
Maintain QA managed projects

Team Leader, Quality Assurance Resume Examples & Samples

Function as factory coordinator of Food Safety Management Systems (FSMS), ISO 22000/FSSC 22000 and ISO 22002, and Nestlé Quality Management System (NQMS)
Successful 'Certificate of Completion' of ISO 22000/FSSC 22000 Lead Assessor training course upon hire, if not already obtained
Successful 'Certificate of Completion' of Nestlé Quality Management System (NQMS) Internal Auditor training course upon hire, if not already obtained
2+ years’ experience in a quality assurance or compliance role with in a manufacturing environment
1+ years’ experience in ISO certifications/accreditations preferred

Technical Leader Quality Assurance Resume Examples & Samples

Deep experience in OTC Products – Rate , Credit & Total Return Swaps . Can do complex calculations associated with Cash Flows . 3+ Years
Worked in Dodd Frank related Projects – emphasis on Central Clearing related Changes
Capital Markets related Project experience
Strong documentation & People mentoring experiences . 5+ Years of IT facing experience and 3+ years of business facing experience from Offshore
Nice to have : 3+ years of prior onsite experience in US
Hands on experience of Trade processing in Summit / Calypso / Eagle for 3+ years using FpML & Swift . Can build FpML Trade files

Quality Assurance Front Line Leader Resume Examples & Samples

Lead a team of Quality Assurance Specialists that provide ongoing coaching and feedback in order to enhance the contributions, competencies and performance of associates, identifying and analyzing the reasons for variation in individual performance
Plan, direct and/or coordinate quality assurance initiatives/programs to increase efficiencies, compliance, and reflect a People First culture
Manage adherence to Compliance directives provided by Sales Integrity (internal) and governing parties such as CMS and DOI (external)
Document processes and policies for Direct Marketing Services (DMS)
Lead and coordinate the day-to-day activities of the unit using techniques acquired through Humana’s Leadership Development training
Review statistical data to identify Compliance concerns and/or productivity barriers and provide solution-oriented assignments to overcome
Communicate proactively with other departments to ensure efficient, accurate and timely responses to internal and external customer needs
Ensure that associates understand the Humana business strategy and their role in achieving it
Coach agents on sales techniques such as overcoming objections and NEADS based selling
Prior work experience in an operational setting, with demonstrated supervisory experience
Applied knowledge of Direct Marketing Processes
Must have active valid state health license
Prior experience in Telesales, Customer Service and/or Quality Assurance
Ability to work schedules that include evenings and weekends
Associate’s or Bachelor’s Degree of Art or Science
Applied knowledge of insurance
General understanding of economic, financial and operational concepts
Mentoring/coaching/developing of others
Bilingual English/Spanish or English/Creole

Quality Assurance Leader Resume Examples & Samples

Accountable for assisting the Quality Assurance Site Manager to ensure/ follow up/ implement corrective actions that are raised by deviations, internal audit or regulatory inspection
Supporting the site QA leader in GEHC QMS integration, in implementing the GEHC Quality Management System (QMS), and in maintaining the existing certifications
Responsible for managing quality systems, processes and procedures to assure product quality and safety
Responsible for engaging strong intradepartmental and cross-functional/ organizational relationships to drive Quality System Requirements (QSRs)
Owning the development and maintenance of policies and procedures for departmental functions
Providing leadership and facilitates problem resolution
Influencing site compliance to Quality policy, QMS procedures, and implemented standards e.g. ISO13485
Influencing participation in compliance to internal and external regulations
Influencing quality system metrics such as Corrective and Preventive Action, training metrics, and complaint resolution metrics
Bachelor’s degree (or high school diploma)
Several years of experience working in a preferably regulated medical device environment, quality control/ assurance, or regulatory assurance
Ability to effectively communicate using English and French language
Demonstrated experience in the medical device or pharmaceutical industry and knowledge of quality system regulations and policies
Demonstrated ability to develop & lead process implementation & improvement in a team environment
Design controls, design verification and validation activities
Production and process controls
CAPA, complaints and risk management
Demonstrated effective interpersonal and networking
Analytical & problem-solving skills/ root-cause analysis
Conflict-resolution skills
Ability to interface with top organizational leadership and internal and external customers, responding in a professional manner
Accepting constructive criticism and dealing calmly and effectively with high-stress situations

Project Leader Quality Assurance Resume Examples & Samples

Training program management
Act as a backup event owner for exceptions and deviations
Bachelor’s Degree in science, microbiology, engineering, math/statistics. Certification as a Sanitarian or Preventive Controls Qualified Individual is desired
The position requires technical knowledge related to food safety/sanitation
Background
Supervisory experience preferred but not required
Understands and can apply basic microbiological principles
Knowledge of HACCP and Sanitation principles
Experience in successfully addressing environmental sanitation challenges in areas such as drains, floors, walls, roofs, and equipment
Knowledge of applicable regulatory standards and requirements for infant formula, adult nutrition, and performance nutrition. Knowledge of food processing techniques, documentation requirements, and six-sigma (business excellence)
Must have strong technical writing and verbal communication skills. Must be organized and able to prioritize duties and responsibilities. Must demonstrate initiative, innovation, motivation, and sound problem solving skills. Must be able to interact with all levels and disciplines of employees. Must be able to manage multiple, high priority projects

Quality Assurance Leader Resume Examples & Samples

Assign daily tasks and identify priorities to Quality Inspection personnel as communicated by QA Supervisor(s) and Management
Ensure that priority inspections are performed as promised to other departments
Interact with personnel from departments outside of the Quality Inspection department, i.e. Manufacturing, Materials, Engineering, etc
Act as liaison between outside personnel and inspection personnel so as to avoid interruptions
Provide guidance to questions from inspectors pertaining to inspections, inspection techniques and proper documentation guidelines
Review and follow-up Non-conformance Reports for Quality Management
Monitor the movement of non-conforming lots and report their status ensuring proper quarantine procedures
Perform training for inspectors concerning inspection techniques, department policies and procedures
Perform inspections and audits as time permits, or as work order/back log and priorities dictate
Special Projects: Perform special projects as assigned by QA/QC Management
In the absence of QA Supervisor(s), assume duties for direction of work assignments priorities to the QA/QC Inspection Department
Interpersonal / intercultural impact
Driving results
Ability to use a variety hand-held measuring devices (micrometer, caliper, thread gages) and optical comparators required. Experience operating or programming automated inspection machines (CMM, Visual Inspection Systems, etc.) a plus
Basic computer skills; word processing, spreadsheet and e-mail required. Material Control Systems (e.g., JDE) experience a plus
Ability to read engineering drawings and interpret Geometric Dimensioning & Tolerancing (GD&T) required
Working knowledge of sampling techniques (e.g., ANSI Z1.4.), Good Manufacturing Practices and other regulatory standards required
High school Diploma or GED required (some college or technical training preferred) plus two to three years experience as a Quality Inspector performing mechanical inspections, or an equivalent combination of education and experience
Prior machine shop experience is desirable
Experience working in an inspection department for a GMP, or other regulated industry, is a plus

Quality Assurance Senior Leader Resume Examples & Samples

Managing quality systems, processes and procedures to assure product quality and safety
Assisting the Quality Assurance Site Manager in implementation of corrective actions that are raised by deviations, internal audit or regulatory inspection
Act as leader if the internal audit program
Engaging strong interdepartmental and cross-functional/organizational relationships to drive Quality System Requirements (QSRs)
Identifying, accessing and managing regulatory risk proactively and providing senior management with key data to help drive decisions
Liaising with internal personnel and external regulatory bodies to ensure appropriate input into regulatory strategy and ensure approval within milestone goals for submissions for assigned projects
Working closely with other functional areas (e.g. Engineering, Manufacturing, Design) to ensure compliance to applicable regulations in the areas of Design, engineering and Manufacturing
Leading and supporting continuous improvement activities assigned, which may include such areas as: Standards compliance, Risk management, and metrics development/implementation
Bachelor's degree in Engineering, Medical Device Technology or Scientific Field and a minimum of 5 years work experience and understanding of product development, manufacturing, quality control and servicing in a medical equipment environment
Minimum 3 years supervisory/management experience, including hiring, training, coaching and performance management activities
Good problem identification, multi-variable analysis and creative resolution aptitude
Strong computer skills
Ensure new product introductions and installed-base activities comply with existing and applicable global regulations
Drive timely closure of customer complaints, field actions, and quality system non-conformances in partnership with functional teams
Experience working in a cross-functional environment and proven ability to influence and build consensus among multiple functions
Change Acceleration skills
Lean Manufacturing experience
EHS basic knowledge

Team Leader, Quality Assurance Resume Examples & Samples

Function as the Food Safety Team Leader (as defined in ISO 22000:2005 and NPPC procedures) and ensure compliance to the Food Safety Management System requirements
Manage and administer Nestlé Quality Systems focusing on Food Safety. This includes QMS, Trace and Recall, Formal Release, HACCP, Bio-Security, Lot Coding, GMP, and documentation. Assure SOPs and SSOPs are in place and active for all critical functions
Assure compliance to 21 CFR Part 108 Emergency Permit Control, Part 110 Current Good Manufacturing Practice in Manufacturing, Packing or Holding Human Food, Part 113 Thermally Processed Low-Acid Foods in Hermetically Sealed Containers, and part 507 Current Good Manufacturing Practice, Hazard Analysis, and Preventive Controls for Food for Animals
Manage the factory foreign material prevention and detection programs
Assist Corporate Quality Assurance/Food Safety with supplier and customer inspections and training (as required)
Arrange contracts with outside Contractors for special projects (as required)
Promote quality awareness and serve as an ambassador and as an example of Food Safety and Good Manufacturing Practices (GMP) compliance throughout the facility and with customers/vendors/contractors
Maintain up to date working knowledge and skill levels in all areas of Food Safety and be capable of informing and directing others with all pertinent changes that affect them
Support Nestlé Continuous Excellence program in the quest for zero defects
Support activities to achieve compliance with the Nestlé Quality Management System requirements and other applicable instructions and standards
3+ Years experience in Quality Assurance
The ability to lead a team to succeed in stated objectives
Requires the ability to organize, supervise and solve problems
The ability to operate and instruct in the use of all equipment used in the Quality Assurance Dept
Basic knowledge of GMP’s for low acid foods and AAFCO Petfood labeling regulations
Knowledge of canning process equipment and technology
Strict adherence to safety regulations and approved good laboratory practices
Requires handling confidential information in a professional manner
Self-motivation and the ability to work with minimal supervision is a requirement of this position
Strong computer background is required. Understanding of production costs

Quality Assurance Leader Resume Examples & Samples

Accountable for promoting full quality and regulatory compliance while driving process effectiveness and efficiency at the site
Acts as a deputy to site QA/QC manager
Reports on Quality System effectiveness and requirements to management team as required including preparing and executing site Quality Management Reviews
Supports the QA/QC Manager with site audit readiness and hosting of Quality System audits
Assists QA/QC manager in coordinating the ANZ QA team to ensure optimal distribution & prioritization of tasks to meet customer & regulatory requirements
Maintains positive customer & external agency relationships-liaisons upon site inspections & information requests
Leads internal audits & reporting
Supports supplier management program including, audits & maintenance of the approved suppliers list
Responsible for Doc control (e.g. SOPs, work instructions, specs)
10 Supports release activities such as material, label & finished product as required
Reviews QA/QC documents including log books & calibration certs
Oversees the Corrective Action / Preventive Action activities and Complaint Handling Programs to ensure timely execution including leading & supporting investigations & report creation as appropriate
Influences quality system metrics such as Corrective and Preventive Action, training metrics, completion and complaint resolution metrics
Executes on site quality priorities, metrics, trending, reporting and operating mechanisms
Influences site compliance to Quality policy, Quality Management System procedures
Supports local NPI programs and quality issue/actions resolution
When deputizing for the QA/QC manager provides leadership and facilitates problem resolution, resource utilization, career counseling, mentoring and development of team members
Minimum of 5 years working in a regulated pharmaceutical or medical device industry
Minimum of 1 year supervisory/management or project leadership experience
Demonstrated experience using word processing, spreadsheet, and presentation software
Demonstrated understanding or aptitude to understand Biopharmaceutical & Medical Device QMS requirements, regulatory requirements & industry guidance, including but not limited to; US-FDA 21 CFR 820, 210, 210, ISO 9001 & ISO 13485,
Experience with FDA, QSR, ISO, MDD and/or other international quality systems requirements
Minimum of 3 years supervisory/management experience is preferred
Previous experience of working within a Cell Culture environment
Experience of Microbiology testing requirements
Experience of working in cleanroom manufacturing
Demonstrated working knowledge to effectively communicate within all levels of the organization around concepts of design controls, design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), complaints & risk management; & product quality improvement using tools such as six sigma, DFR, etc
Experience leading, implementing and accelerating change
Strong influencing, relationship building, mentoring & networking skills

Quality Assurance Leader Resume Examples & Samples

Role models safety and continually searches for ways to improve safety performance
Verifies finished product properties
Generates, analyzes & interprets test data
Provides feedback on improvement opportunities
Maintains and analyzes quality records and issues routine quality reports
Follows the quality policies and procedures at the facility
Supports the quality management system
Diagnoses causes of malfunctions or failures and provides recommendations
Identifies process/product optimization projects and develops plans for improvement
Performs mill trials as determined by technical aspects of the mill and customer
Communicates with team members in sharing wood science knowledge and experience
Leads special projects and designed experiments to improve product/process quality
Utilizes problem solving techniques in addressing product/process problems with transference of knowledge to the teams
Analyzes process variables utilizing scientific methods & SPC
Coordinates Continuous Improvement activities
Bachelor's degree in Wood Science/Technology, Engineering, Statistics, Chemistry or related field or equivalent education and experience
Experience in QA or related field in a manufacturing environment
Ability to problem solve/ troubleshoot, strong analytical skills
Excellent interpersonal, written, verbal and electronic communication skills
Strong work ethic, personal integrity, good judgment and decision-making skills
Demonstrated proficiency with computer skills in general, and MS Office and other windows based programs
Willing and able to occasionally work flexible schedule, weekends, holidays, odd shifts
Aspires to career growth and advancement
Wood products manufacturing experience
Skilled in Word, Excel, statistical software ie. MINITAB, Statgraphics
Knowledge of ISO 9000 desirable
Working knowledge of DOE (Design of experiment) and statistical analysis
Mechanical aptitude and ability