Quality Assurance Leader Job Description
Quality Assurance Leader Duties & Responsibilities
To write an effective quality assurance leader job description, begin by listing detailed duties, responsibilities and expectations. We have included quality assurance leader job description templates that you can modify and use.
Sample responsibilities for this position include:
Quality Assurance Leader Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Quality Assurance Leader
List any licenses or certifications required by the position: ASQ, API, SQF, QMS, ISO, II, ASNT, GEHC, AMS, GMP
Education for Quality Assurance Leader
Typically a job would require a certain level of education.
Employers hiring for the quality assurance leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Science, Engineering, Biology, Chemistry, Computer Science, Education, Technical, Management, Information Technology, Business
Skills for Quality Assurance Leader
Desired skills for quality assurance leader include:
Desired experience for quality assurance leader includes:
Quality Assurance Leader Examples
Quality Assurance Leader Job Description
- Evaluate QA Automation options + perform feasibility analysis to evaluate what QA tests can and cannot be automated
- Audit loan files to agency guidelines
- Provide leadership, vision and priorities for the Riverside Distribution Center
- Ensure timely and open communication of all QA related information with all levels of leadership
- Provide coaching, direction and support to the Riverside DC GMP Team members
- Collaborate and implement common systems across the NA/LATAM warehouse network where appropriate
- Work with Riverside DC Leadership Team to understand operational results and provide support
- Understand future business changes and prepare team for all changes
- Lead resolution of root cause Quality issues with suppliers
- Coordinate and manage the Quality Assurance Release of Materials or Finished Products
- Cards Domain knowledge, worked on EFT Switches and Issuing / Acquiring Systems
- Experience implementing projects and systems using agile methodologies will be added advantage
- Manage the In-Process Quality Control Testing (for material/product release)
- Approve any Quality Control Standards (Sampling plans)
- Approval of QA Related SOPs
- Approval of validation protocols and reports
Quality Assurance Leader Job Description
- Once the QA agent determines the need for coaching, the Team Leader of the agent fills out a Discussion Planner with specific target dates for each action to be taken
- If the recommended actions outlined in the Discussion Planner are not met, sanctions will be imposed on the agent as determined by ACSC Management
- Provide a monthly feedback to each team leader, in order to inform each of them about the performance of each of their direct reports
- A monthly calibration meeting is held with the supervisors, in order to review the items covered in the QA process
- Conduct workshops every 2 months to enhance the Clarity, Knowledge and Case Logging Skills of agents
- Responsible for controlling and allocating staff resources, work rosters, trainings, leave applications and relieving arrangements, check daily attendance and prepare relevant reports for management
- Works with each Team Member to identify and set goals
- Monitors the performance of Individual Team Members
- Coaches each Team Member to improve performance
- Conducts daily informal coaching
- Conducts weekly performance feedback sessions
- Publicly praises good performance
- Privately disciplines when performance or behavior is undesirable
- Motivates each Team Member to achieve more (hold periodic meetings to understand areas of frustrations, understand what motivates each of your team members, identify signs of dissatisfaction, find out and understand their strengths and weaknesses, identify areas for improvement and set SMART goals to ensure these are completed)
- Tertiary qualifications (or equivalent) in a relevant discipline from a college of University
- Excellent industry & business expertise
Quality Assurance Leader Job Description
- Contribute to specific projects and strategic initiatives as required
- Oversight and control of day-to-day supervision of the QA Team and functions
- Act as KYC Champion for the cees business, providing guidance on KYC requirements for new business take-on and trigger events
- Delivery and maintenance of QA induction training for new employees and ongoing training around the functions of QA Team
- Completion of MIS and Key Risk indicator’s for reporting purposes
- BSc degree or equivalent in an Engineering, Science or related discipline
- Previous exposure of working in a compliance or quality role within a Phara/Bio-pharma industry
- Experience in direct interactions with regulatory agencies during site inspections preferred
- Flexible with travel as some domestic and international travel may be required
- Manage the operation of the Quality Assurance team undertaking planning, organising and delegating work, monitoring progress and intervening as required
- HP Application Lifecycle Management (ALM) required
- Experience in Oracle E-Business Suite and Hyperion, ALM, Integrity, SOX compliance
- Experience implementing automation strategies
- Proven leadership capabilities to plan, manage and track QA activities throughout the SDLC
- Proficiency in creating test strategy
- Demonstrated ability to manage multiple projects simultaneously and be able to adapt to changing business needs
Quality Assurance Leader Job Description
- Influencing site compliance to Quality policy, QMS procedures, and implemented standards ISO13485
- Lead regulatory driven projects
- Implementation and maintenance of food safety and GMP programs
- Ensures alignment with food safety and cGMP regulations
- Responsible for site HACCP team/program
- Perform verification activities as appropriate
- Knowledge of applicable regulatory standards and requirements for infant formula, adult nutrition, and performance nutrition
- Must have strong technical writing and verbal communication skills
- Recruiting and training new Customer Service Representatives (CSRs)
- Developing the training plan and continuously training for existing CSRs
- Experience in a leadership role, ideally within the financial advice industry
- Minimum, Advanced Diploma in Financial Services or equivalent
- Understanding of Authorised Representative obligations and knowledge of relevant legislation relating to Financial Services and the provision of advice
- Minimum five to seven years of Quality Assurance and/or other applicable work experience
- Experience as a direct people manager developing talent is a plus
- Intermediate programming background a plus
Quality Assurance Leader Job Description
- Applies advanced technical expertise to provide input to tactical and strategic technology direction and establish methodologies
- Authorizes projects, approves plans, strategy and cost estimates for projects, and drives priorities
- Interact with personnel from departments outside of the Quality Inspection department, Manufacturing, Materials, Engineering
- Providing input into Tenders, Supplier Questionnaires, Sales Bids, Quality Plans & Inspection Test Plans
- Prepare and analyse quality reports for Management
- Working closely with other functional areas
- Ensure there is an effective sanitary/hygienic design review process, at the factory, for existing and new processes the factory structure
- Thorough knowledge of the spec
- Lead quality risk assessments and support Quality and Responsible Care (RC) audits
- Support the non-conformance management (NCM) program, actively participate in associated root cause failure analysis, and implement corrective actions & preventative measures
- Retail experience preferred, but not a must
- Understanding of the fundamentals of Health & Welfare and broader benefit plan design is a plus
- Experience\knowledge working in an agile environment a plus
- Experience working in a fast paced global team structure a plus
- Ensure QA staff are trained and developed to have the skills and knowledge to effectively perform their duties
- Candidate must possess at least a Bachelor's/College Degree in a technology related discipline, such as IT or Engineering