Assurance Quality Manager Job Description
Assurance Quality Manager Duties & Responsibilities
To write an effective assurance quality manager job description, begin by listing detailed duties, responsibilities and expectations. We have included assurance quality manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Assurance Quality Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Assurance Quality Manager
List any licenses or certifications required by the position: ISO, ASQ, SQF, QMS, HACCP, PMP, QA, GFSI, FAA, BCE
Education for Assurance Quality Manager
Typically a job would require a certain level of education.
Employers hiring for the assurance quality manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Education, Science, Computer Science, Technical, Business, Management, Chemistry, Graduate, Business/Administration
Skills for Assurance Quality Manager
Desired skills for assurance quality manager include:
Desired experience for assurance quality manager includes:
Assurance Quality Manager Examples
Assurance Quality Manager Job Description
- Provide clinical teams with monthly core measures performance reports
- Manage quarterly core measure reports to various leadership committees
- Develop detailed test plans and scripts
- Leading Quality Management activities in conjunction with Operations
- Establish, monitor and lead corrective action
- Assist all functions by proposing and evaluating quality targets and standards
- Oversee CCP's & QCP's verification
- Oversee Change Control implementation, Preventative Maintenance verification
- Verification of SOP's and Training
- Create competitive and breakthrough strategies with the Site Management Team
- Testing Tools Methodologies…how and when they may be applied (Quality Centre)
- DevOps software delivery
- Agile and post-Agile (Non-blocking Development) SDLCs
- Analyzing logs and stack traces to diagnose issues
- SoapUI or similar automated testing tool
- Minimum of 15 years of experience in investment industry
Assurance Quality Manager Job Description
- Ability to troubleshoot reported issues by tracing back to code or SQL
- Create processes to test beta versions of new browsers /devices
- Lead a team of quality auditors conducting diagnostic quality audits of agent interactions to uncover critical process gaps and root cause
- Consult on projects related to quality initiatives
- Perform quality checks on internally developed applications and vendor projects
- Conduct internal audits, create and execute test plans and scripts to determine optimal application performance according to specifications
- Ensure that the applications deploed to production meet business requirements, system goals, and identify existing or potential issues
- You role is mainly to undertake quality assurance review of Retail Banking products and prepare QA Reports and ensure data accuracy, completeness and timely submission of reports
- To complete periodical Key Control Self Assessment (KCSA) report for Retail Banking products formulate Compliance Risk Management (CRM) matrix for periodical LKCSA checks
- It is crucial to ensure compliance to internal policies including but not limited to Group and Country Policies, and external policies such as Local Regulations, Basel
- Developing assigned associates to maintain a qualified and motivated staff
- Quality tool experience (ALM, Quality Center, Quick Test Pro, Winrunner)
- Bachelors or equivalent experience in Computer Science, EE, Finance or similar disciplines
- Minimum of 5-8 years hands on QA experience
- Extensive knowledge of testing web applications, online banking and mobile app knowledge a plus
- Demonstrated ability and hands on experience with automated test tool like QTP, Selenium, VS Test, Test Complete
Assurance Quality Manager Job Description
- Plan and deploy software development and project management processes based on the Agile framework
- Reporting testing activities and issues to Programme Manager
- Collating test metrics and quality statistics
- Conducting performance and load testing
- Conducting front to back office testing, system integration verification
- Reviewing business requirements and functional specifications
- Documenting existing business logic to aid strategic migration projects
- A strong professional background in QA
- A strong background in investment banking technology
- A good understanding of European and emerging equity markets, including significant experience of hands-on experience with Financial Information eXchange (FIX) and other market connectivity protocols
- 3-5 years of acute care/surgical care experience
- Minimum ten years of relevant IT/quality assurance work experience
- A technical 4-year degree in computer science, computer information systems, engineering or equivalent
- Experience in test automation design and implementation from concept to completion
- Hands on experience with automated test tools such as Selenium, Quality Center, Quick Test Pro, Robot Framework, or Fitness
- Experienced in SDLC and QA methodologies, able to adapt & apply the right industry best practices & tools to the objective at hand in the BOW environment
Assurance Quality Manager Job Description
- Hire and develop talented and passionate QA Engineers
- Coordinate and manage remote teams to deliver test execution, analysis and overall test qualification
- Responsibilities will also include testing of software upgrades, hardware upgrades, networking changes, ETL testing
- Define and maintain test data refresh process with data security as a priority
- Investigates new technologies and techniques and researches ongoing industry trends for quality improvements
- Required to conduct performance and scalability testing
- Utilizing Agile delivery framework to support the delivery of quality products that meet client specifications with minimum defects, on-time, and on-budget
- Commit Technology programs to Agile delivery framework
- Contribute to continuous improvement by leveraging Agile framework
- Hiring, training and managing performance and assignments for the QA staff
- Knowledge of QA tools (HP Quality Center, QTP, test automation and test management), managing Linux, Windows and mainframe test environments
- Demonstrated ability to successfully plan, organize and manage projects
- Experience working with medical software
- 1 year of experience working in QM/QA field
- Experience with NCQA accreditation standards
- Advanced Degree in health-related field or BS in Nursing degree
Assurance Quality Manager Job Description
- Evaluate processes and procedures and suggest methods to improve quality operations, efficiency, and service to both internal and external customers
- Responsible for implementation and deployment of internal processes and documentation necessary to meet internal and customer quality requirements
- Insure timely disposition of non-conforming materials
- Insure timely response and closure of RMA’s
- Provide failure analysis and corrective action reports to customers as required
- Assist with shop floor and in-house manufacturing quality issues
- Conduct employee quality awareness training
- Manage subordinates in the quality department to provide effective and efficient services to the site and its customers
- Responsible for the overall direction, coordination, training and evaluation of subordinates
- Responsible for managing direct reports time off in order to assure coverage is available to support production and customer service operations
- Configuration Management administration experience with tools such as Visual Studio Team Foundation Server, Git, ClearCase, Perforce
- Experience with test automation tools such as QTP, test automation using VB, C sharp, Excel Macros , iTKO Lisa is a plus
- Ability to communicate across all levels of leadership and lines of businesses
- P&C Insurance background
- Experience in contact center/customer service
- Minimum 5 years experience as a lead tester for major application integration and/or product release with 3 years of domain experience in the Insurance industry