Vendor Manager Resume Samples

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J Tremblay

Josefina

Tremblay

45053 Hank Trafficway

San Francisco

+1 (555) 358 9640

45053 Hank Trafficway

San Francisco

Phone

p +1 (555) 358 9640

Experience Experience

Los Angeles, CA

Vendor Manager

Los Angeles, CA

Bins-Lynch

Los Angeles, CA

Vendor Manager

Demonstrated financial acumen including category planning, variance analysis, merchandising metrics, planning and forecasting, and OTB
Leading a team of analysts at various levels and being responsible for coaching, mentoring and guiding performance and their day to day responsibilities
Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
Measuring, monitoring and reporting on customer satisfaction and vendor performance and implementing continuous improvement strategies
Creating, rolling-out and tracking of the Purchasing Plans
Effectively managing every aspect of designated vendor relationships including performance management, contracting and invoicing
Responsible for managing financial investments for vendors including working with finance team on claiming and reconciliation processes

Detroit, MI

Associate Vendor Manager

Detroit, MI

O'Reilly-Cronin

Detroit, MI

Associate Vendor Manager

Vendor relationship management including rate card negotiations and performance evaluation (assist on all stages from RFP to executed contract)
Provide ad hoc and regular online content management, reporting, and analysis to help decision making
Provide ad hoc and regular online content management, reporting, and analysis to help decision-making
Help improve business processes and make us more effective in supporting our vendors
You are excited to work with a global network of vendors, and excited to save our planet
As an innovator within the company, you will influence the design of your category, as well as develop new product groups and improve customer selection
In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation

present

Los Angeles, CA

Senior Vendor Manager

Los Angeles, CA

West LLC

present

Los Angeles, CA

Senior Vendor Manager

present

A background (4+ years) in buying, account management, product management, project management, financial analysis and/or marketing
5+ years in buying, account management, product management, project management, financial analysis and/or marketing
Execute and lead projects to more efficiently source stock, manage prices, execute promotions
Develop and manage vendor business improvement programs
Project management and development of streamlined processes to ensure succinct communication of business performance and initiatives
3+ years in buying, account management, product management, project management, financial analysis, marketing or consulting
Develop and manage relationships with these brands using own and Amazon networks

Education Education

Bachelor’s Degree in Innovative Prowess

Drexel University

Bachelor’s Degree in Innovative Prowess

Skills Skills

Good problem-solving and analytical skills; ability to determine the approximate impact of each issue quickly to prioritise further work
Strong leadership and consensus-building skills and ability to develop strong relationships with stakeholders
Motivated, organized, self-starter, excellent attention to detail, ability to meet deadlines
Motivated, organized, self-starter, excellent attention to detail, ability to meet all deadlines
Ability to drive accountability, strong critical reasoning and follow through
Excellent written and verbal communication skills, with the ability to exchange ideas with others accurately, articulately, and quickly
Excellent verbal and written communication skills with the ability to communicate professionally
Ability to work in a fast-paced, demanding environment and the ability to master new skill sets quickly
Self-directed, detail oriented, organized, and exercises good judgment
Extremely responsive, able to work under pressure with a strong sense of urgency

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15 Vendor Manager resume templates

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Strategic Vendor Manager Assurance Outsourcing Program Resume Examples & Samples

Accountable for the entire sourcing process on Assurance/FIDS IaaS Outsourcing Program; determine sourcing criteria, compare vendors on key metrics, negotiate the agreements and work through contract language/details with the IT and legal teams
Manage the vendor management process on the program, involving key stakeholders to ensure global integration and alignment with business objectives. Communicate the process globally
Manage and/or advise project work for the implementation of outsourced efforts
Measure the effectiveness of the vendors in delivering contractual obligations as defined in the agreement and EY execution of contract obligations and ensure alignment of vendor activities to EY priorities and strategy
Manage day to day performance and behavior of the vendor(s)
Eliminate duplication of efforts between vendor and EY and within EY (multiple internal and external contacts)
Improve working relationship with vendors (e.g. communication, collaboration, issue resolution) and drive continuous improvements in behavior and performance
Support IT Services in their commercial management and budgeting of vendor engagement across Cross organization program team
Taking a key leadership role in the Technology Procurement function, supporting improvement in processes, policy, systems, management information and reporting
Embed the right governance framework with the vendors at operational, tactical and strategic level and provide a better control over sourcing initiatives with all vendors
Experience in global strategic sourcing – managing the search, analysis, negotiating, signing, supplier and supplier location portfolio, and supplier value for money performance against initiative and global organization priorities – for a large multi-national organization
Proven success in leading the sourcing portfolio for millions of dollars of annual services expenditure
Experience in market trends, tier 1 and 2 vendor relationships and expert-guided-analysis (e.g. utilizing Gartner, Forrester, etc) guiding the vendor sourcing decisions of the CIO and their direct reports
Experience of managing IT projects with personal accountability for delivering to time and cost for large, complex projects typically up to $5m in value and 12 to 18 months in duration
Track record of customer focus, based on openness, trust, and delivering on promises
Experience of managing complex service agreements both from the commercial and service delivery side
8 years experience in IT project management
Delivering large compute infrastructure projects
Data center outsourcing or relocation
Minimum of 10 years experience in a global sourcing, vendor management, and commercial or procurement role, with experience working as part of a global team
Experience in a technical delivery area such as security, architecture or applications management and operations is a plus
Ability to build strong relationships and create a network of resources
In depth experience of services contracts including Infrastructure and offshoring

Legal & Compliance Vendor Manager Resume Examples & Samples

Establish relationships and support internal clients to resolve current issues and/or identify business opportunities as it relates to cost reduction, process improvement and streamlining existing management processes. This may include the acquisition of new professional services and/or new software applications
Manage business relationships with high profile incumbent vendors, ensuring routine operational reviews are documented and issues are addressed. Ensure communication and escalation paths are identified and followed
Ensure vendor compliance with MS processes and internal audit regarding security and operational reviews
Develop project plans, manage client expectations, track issues, risks and scope changes throughout all phases of assigned projects
Assist in the preparation, analysis and distribution of various reports for Management
Present to Senior Management and Department heads as required
Bachelor’s Degree Required with 5-10 years relevant business experience
Legal/Sourcing background or contract experience helpful
Strong consulting, project management and analytical skills
Proven ability to manage multiple projects with competing deadlines
Able to work independently and make decisions, escalating when appropriate

Vendor Manager Resume Examples & Samples

Operational and budgetary responsibility for the General Services function
Manage all General Services Vendors both off and on site
The production of monthly MIS information for all services and staffing
Generate and manage reports and performance statistics on an as required basis
Ensure all vendor staff are properly trained and familiar with all relevant procedures
Ensure procedural compliance and update of procedures as required
Represent General Services at all relevant business meetings in Northern Ireland and other locations as required
Work with risk and control and carry out assessments including TPISA
Complete RCSA documentation and entitlement reviews
Ensure all services are delivered in accordance with minimum operating standards
Implement Global Product strategy as required
Developed vendor management experience including SLA and KPI management
Significant client liaison or relationship management experience
Strong People Management and Influencing skills
Good understanding and application of Customer Service principles
Must be computer literate with good knowledge of Windows, MS Office, MS Project and MS Visio
Excellent interpersonal skills and confidence
Able to work autonomously across all activities and only escalate where necessary
Focus and driven by results
Flexible and responsive manner
Ownership, focus, determination and accountability
Structured and organised approach with attention to detail
Resilience, adaptability and the ability to remain focused
Ability to achieve results through influence of stakeholders and clients
The ability to communicate at senior management level and create a relationship structure within all business groups
Ability to communicate at all levels, both written and verbal

Offshore Vendor Manager Resume Examples & Samples

VM Governance: accountability in the broader UBS context / operating model for relationship management
Performance Management: monitoring & reporting system; SLA mechanism & other incentives
External Staff Management: dispute resolution & escalation
Financial Management: range of processes for budgetary control, invoicing, credits/debits & benefits realisation tracking escalation
Risk Management: support and escalation for business continuity, disaster recovery and risk management processes globally
Audit & Compliance: ensuring adherence to and providing local support for audit, compliance & inspection activities
Capacity management: support the monitoring, planning & management for service growth/contraction requirements
Transitions management: Support transition issues and escalation as needed, potentially taking a leadership role for particular activities as needed during new vendor setup
An understanding of the Business Finance Culture
5-10 years successful SME and / or leadership experience within Finance
Management experience preferably with managing remotely
Background in Sourcing, Project Management and Transition / Transformation Management
Ability to work with a diverse group of stakeholders both onshore and offshore

Vendor Manager Resume Examples & Samples

Managing and monitoring the relationship between BLS Compliance and its operational external 3rd party vendors
Manage vendor performance against SLAs and contractual obligations
Accurately forecast monthly call monitoring lock-in numbers for Asset Management and Customer Relations agent monitoring
Monitors and tracks weekly business units staffing changes to ensure monthly committed lock-in numbers are met and strategically adjust numbers as needed
Work with Customer Experience Analyst on maintaining proper process and controls to monitor vendor performance, to ensure that vendors are providing quality services
Facilitate all meetings between vendor and internal business units
Responsible for incident management tracking and communication with vendors during Bayview Loan Servicing service outages
Coordinates and establishes feedback loop with internal business units and develops action plans to address any issues
Provides monthly reporting to management on vendor activity and performance based on monitoring efforts and feedback from internal business units
Periodically analyzes vendor's financial condition and performs on-site quality assurance reviews according to BLS Compliance policy guidelines
Maintains relationship with vendor contacts and updates contact information internally
Ability to demonstrate an understanding of business processes
Effective communication and organization skills
Ability to understand complex problems to collaborate and explore alternative solutions
Effective decision-making skills and strong technical aptitude
Experience in coordinating multiple tasks, responsibilities, projects, and meet critical deadlines
Excellent written and verbal communication skills, with the ability to exchange ideas with others accurately, articulately, and quickly
Ability to work with minimum supervision
Strong work ethic
1-3 years direct professional experience in a contract, sourcing or procurement or vendor management related position
Master Agreement, Statement of Work, and Service Level Writing experience
Prior Vendor Management, Business Development, General Management, Project Management or Client Relationship-based experience preferred

Vendor Manager / Program & Project Management Resume Examples & Samples

Able to lead projects to completion with minimal management oversight
Goal and impact-oriented while exercising good judgment
Able to communicate in a clear, concise manner
Process Re-engineering skills
Knowledge of ARIBA is preferred

Vendor Manager Resume Examples & Samples

Ability to navigate in a highly complex organization and operate effectively in changing environment
Advanced proficiency with MS Excel, MS Word, and MS PowerPoint
2-4 years Vendor management experience; inclusive of operational process and risk management
Project management experience including process design and change management
Strong relationship management experience / skills including the ability to interact, communicate and influence equally well within all levels of the organization
Experience managing to a budget in P/L environment
BS/ BA Degree
Prior food service knowledge
Event management experience
Prior experience with room booking software
Capital planning experience
Sourcing
Prior corporate workplace knowledge

Vendor Manager Resume Examples & Samples

Good knowledge/procurement background including understanding service levels, service risks, technologies used and commercial mechanisms
Experience at managing performance through commercial agreements
Good financial, analytical, problem solving and decision making skills
Experiencein interacting with senior stakeholders in the client and suppliers areas
Ability to develop collaborative working relationships across the organisation
Comprehensive knowledge of Barclays Supplier Management policies (a plus)

Residential Vendor Manager Western Region Resume Examples & Samples

Vendor Performance Management - Establish and execute appropriate internal and external supplier programs to deliver legendary customer service, manage expenses and facilitate constant strategic improvements to shareholder value proposition
Delivery of scorecard results, action plans, and conduct regular performance management meetings with vendors in line with vendor segmentation model
Contribute to business planning and strategic direction initiatives
Model consistency in behaviour and actions in line with company core values and exercise sound judgment in non-routine and complex situations
Execute efficient, effective and innovative supplier selection and procurement processes, manage procedures respecting existing suppliers, draft service level agreements, create fee schedules and standardized contracts following national processes and guidelines
Create and gather metrics to evaluate supplier performance and identify and manage suppliers in breach of service level agreements
Build and maintain responsible relationships with key suppliers to provide business stability within organization
Foster a culture that promotes ethical practices, a high degree of integrity with a reputation consistent with our Brand
Develop and encourage change and innovation at all levels of the unit, foster continuous improvement, encourage new ideas and adopt best practices
Proactively monitor market changes and competitor offerings, assess current and future client needs and evaluate unit effectiveness in responding to changing conditions
Conduct audits and participate in other ongoing quality control programs, including electronic and on-site re-inspections
Assists in implementation and review of the company’s Catastrophe Playbook and will be called upon to attend out-of-province catastrophe situations to play an active roll in the management of the CAT. In extreme cases owing to the high volume of claims, may be asked to write and settle structural cases utilizing the Xactimate software

Vendor Manager Resume Examples & Samples

The End to End Physical Records Management operations. An understanding of systems that enable the records management function like recording, indexing, filing, and retrieving of stored physical records through inception to destruction wherever the physical record resides
Global Records Management Customer Satisfaction Quarterly Survey and Analysis
Driving process efficiencies and streamline management across all three records management vendors
Vendor Quarterly Business Reviews
Disaster Recovery & Crisis Management for Records Management team and our vendors
Manages monthly/quarterly regional routines with EMEA, LATAM, and APAC, which will require working outside normal business hours 8am- 5pm EST
Strong business partnering experience / skills including the ability to interact, communicate and influence equally well within all levels of an organization
Strong problem solving skills; ability to analyze data, identify trends, and make recommendations for process improvement
Ability to develop and facilitate concise and effective senior level presentations
Proficiency with MS Word, SharePoint, Discovery
Advanced PowerPoint skills (tables, graphs, etc.)
Advanced Excel skills (pivot tables, lookups, etc., Data Manipulation)
2-3 years Project Management
Vendor Management and/or Sourcing experience
Risk or Compliance experience
People Management/Supervisory Experience
Records Management
Six Sigma Greenbelt Certified
Microsoft Visio

z Filled HR Outsourcing Vendor Manager Resume Examples & Samples

Manages performance and mitigates risk for vendors aligned to High risk product or service categories which may cross or support multiple Lines of Business and Internal Control Functions (Compliance, Audit, Risk)
Identifies potential risks, implements key controls, and is accountable for validating Bank of America’s performance and risk objectivesare met through contract adherence
Collaborates with Sourcing in establishing appropriate contractual terms
Serves as the primary liaison between Vendor and end user
Proactively identifies issues and emerging risks and takes swift action to resolve or escalate as appropriate. Measures vendor performance and other expectations as per the contract and program requirements
Proactively manages the satisfaction of the business with the vendor to constantly reevaluate their needs
Responsible for the coordination and execution of Global Vendor Management Program (GVMP) deliverables
Facilitate cross functional communication and work efforts between Vendor Managers and LOB stakeholders
Develop and execute cross-functional objectives and strategies for relationships managed
Influences peers and senior management within the LOBs and ECFs to take action on complex, technical or sensitive topics that have companywide impact
Responsible for proactively identifying issues and emerging risks and bringing immediate visibility to appropriate senior leaders, and for managing incremental deliverables and stakeholder routines in accordance with Enterprise Critical Standards
3-5 years experience in managing vendors in a large, global organization
Strong understanding of service contracts and service level agreement strategies and application
Proven experience in influencing and building effective working relationships with customers, peers and external providers in order to ensure delivery fully integrated services
Experience working within an ITIL-based service management environment
Basic understanding of Human Resources InformationTechnology and application components
Project Management skills / PMP certification a plus

Vendor Manager / Project & Program Manager Resume Examples & Samples

Able to learn quickly, including learning systems, and produce results
Interested in contributing to the organization with a focus towards achievement,
Of high integrity, energy and has strong interpersonal skills
Self-directed, detail oriented, organized
Able to multi-task and work effectively across multiple organizational units
A self starter with ambition and drive and exhibits ability to proactively follow up and get results
Strong oral and written language skills
Ability to work with individuals at all levels within organization
Strong in Microsoft Office suite skills, particularly with Excel and PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio
Knowledge on SAP e-Ledger and business intelligence tools will be an added advantage

Vendor Manager Resume Examples & Samples

Participate in Global Category Council (GCC), working closely with GCC Lead to create and execute global strategies
Collaborate with peers utilizing category best practices and maximizing enterprise leverage as appropriate
Work closely with APAC & EMEA Regional Lead and country sourcing managers to ensure execution of the commodity strategies and have line of sight to confirm contributions towards achieving aggressive annual measurement goals (e.g., savings targets)
Manage the implementation of contingent services contracts, and management of contracts and suppliers for contract compliance, deliverables and opportunities
Support complex sourcing projects for the commodity, which would include RFPs and/or eAuctions; analyze supplier proposals to determine savings, commitments and opportunities
Partner internally with Legal, HR Risk and Compliance, HR and hiring managers to resolve problems and suggest strategic solutions
Perform Supplier Compliance Audits, Management Control Assessments (MCSs) and operational reviews
Monitor the Contingent Workforce industry, HR/Legal Laws, and supplier market to identify opportunities resulting from new product offerings and legal/ market shifts
Contribute to and comply with corporate initiatives such as: Approved Supplier Program, Diversity Spend Program, Service Excellence, Procure-to-Pay program, etc
Manage suppliers in compliance with the Vendor Selection and Management Procedures
Strong knowledge of the contingent workforce marketplace, HR and regulatory requirements and understanding of the contract structures, pricing arrangements, and temp recruiting processes
Knowledge of Managed Service Programs (MSPs) and Vendor Management Systems (VMS)
Project Management skills for implementing new programs/processes
Process improvement skills an essential function
Comfortable interacting with senior business group leaders and internal customers for escalations and marketing the contingent workforce program
Excellent personal communications skills
Working knowledge of MS Office
Drive & Determination
Good prioritization skills and time management

Global Technology Vendor Manager Resume Examples & Samples

Measure the effectiveness of the vendors and EY execution of a contract obligation
Apply a consistent method of working with vendors across IT Services
Better alignment of vendor activities to EY priorities and strategy
Improve working relationship with vendors (e.g. communication, collaboration, issue resolution)
Provide the ability to manage vendor’s performance based on a defined set of criteria
Successfully execute vendor engagement as per the global procurement policy in the timelines agreed with key stakeholders
Minimize contractual risk to EY whilst tracking vendor delivery / savings
Supporting the Global Vendor Management Leader in the delivery of improvements in processes, policy, systems, management information and reporting
Experience of working in a vendor management team in a complex and global environment
Strong influencing and networking skills as the organization relies on working in cross functional teams across borders
Good knowledge of the IT vendors and new technologies is important to successfully work with the IT teams
Up to date with all issues in the services space including outsourcing, Infrastructure as a Service and offshoring
In depth experience of services contracts including outsourcing, Infrastructure as a Service, offshoring
Experience of stakeholder management at CTO or CIO level in their previous role

Rohq-esc-vendor Manager Resume Examples & Samples

Partner with the Citi HRSS Staffing Office responsible for sourcing temporary non employees to ensure compliance with all contractual and procedural requirements, monitoring SLAs/KPIs, and overall customer satisfaction
Drive supplier rationalization/optimization initiatives for region
Develop and deliver communication and change management activities with stakeholders at all levels
Act as APAC & EMEA Subject Matter Expert (SME) for escalation and decision point for all contingent inquiries that fall outside of program guidelines
Conduct supplier business reviews to analyze performance with input from the HRSS NEM Staffing Office
6 plus years of previous business, vendor management and staffing office experience
Experience of Procurement applications (Oracle or SAP eSourcing an advantage)
Demonstrated track record in negotiations and contracting
Previous experience in leading cross functional teams in complex activities that crossover departmental, geographic and business entity
Experience with Excel essential
Experience with Access, Visio a plus
Good level of numeracy skills, financial/accounting skills
Ability to multi task

Vendor Manager Resume Examples & Samples

Oversees the establishment of policies and standards on all Supplier Management requirements to ensure compliance with all applicable regulations and laws across the enterprise
Oversee project teams tasked with developing and maintaining all Supplier risk Management tools and frameworks required to implement applicable policies and standards
Responsible for the development and Oversight of Supplier Management programs, Contingency plan (i.e. Exit strategies), and OSPs across the enterprise
Driving Supplier rationalization initiatives
Supervising a government model required to meet OCC regulations
Supervising financial risk evaluations and implementing a Supplier risk assessment model
Manage key enterprise initiatives pertaining to Supplier Risks, including Sr. Management inquiries and the impact of business acquisitions and divestitures
Act as project Sponsor for the vendor Management programs and all Supplier Management related practices, policies, regulations, etc
Liaison for client inquiries and requests received from the business segments in the various regions and countries across the globe

Engineering Vendor Manager Resume Examples & Samples

Utilise analytical skills with technology platforms to calculate efficiencies and change programmes
Implement new and updated corporate engineering standards in conjunction with the CES Vision and Strategy initiatives ensuring that these standards are consistent with facility criticality ratings and the strategies of the Technology Information Services (TIS) and Business Continuity Management (BCM) departments
Be responsible for the development and co-ordination of reports provided by Facilities Infrastructure Services to the business lines
Relevant experience in engineering management in a significant organization preferably within a financial institution
Specialist in facilities and business data set integration and analytics with the ability to create cross data SLA’s and KPI’s indicating efficiency opportunity without impacting business operations
Prior experience in the changes required to transform service to products and price differentiation
Knowledge of best working practices and the ability to define operational strategy
Proven technical experience within a mission critical engineering operations and management role
Experience of working closely with Information Technology Departments
Project Management experience in critical mechanical, electrical, plumbing, fire protection (MEPF), maintenance and general office moves changes and reconfigurations
Solid understanding of Leadership in Energy and Environmental Design (LEED), ISO 14001 EMS energy efficiency and sustainable design practices
Excellent leadership, interpersonal and communication skills
Experience in remote management of teams
Formal management training
Experienced client, vendor, people and performance management
Experienced reporting and presentation skills
Experience in building and managing teams, achieving results, a driver of change

Vendor Manager, Outbound Telesales Resume Examples & Samples

Development, implementation and oversight of outbound acquisition programs
Manage multiple telemarketing campaigns ensuring programs are monitored, delivered in a timely manner, hit or exceed budgeted SPH
Provide support to internal stakeholders on TeleSales efforts
Conceptualize/develop the TeleSales strategy including sales training, scripting, campaign timing, sales forecast, campaign tracking, etc
Manage the implementation of continuous vendor improvements including benchmarking, salesforce.com integration, etc
Oversee vendor compliance
Manage ongoing documentation of all processes and procedures for telemarketing channel
Monitor daily results and prepare weekly analysis reports for senior management
Measure and monitor to ensure all key performance metrics are met
Ensure timely communications to all sales employees with any changes to product, pricing and campaign updates through team meetings, email, and one-on-one communications
Manage multiple activities simultaneously
Keeping up-to-date on product knowledge, industry information, and competitive landscape
Creates and maintains client master data including margin analysis,

Senior Vendor Manager Resume Examples & Samples

Overall responsibility for the management of the Teleperformance Lisbon Site
Leading the lastminute.com brand operations for Germany, Spain and Italy
Drive a culture of transactional ownership and quality
Be the gatekeeper of German, Spanish and Italian operational metrics
Liaise with lastminute.com SCC leaders and wider business to translate goals into operational strategies
Responsible for ensuring the vendor meets and exceeds the defined brand service levels
Work with the vendor to drive high levels of customer satisfaction
Develop and manage vendor business improvement programs
Evaluate operational improvements through process re-engineering and drive vendor ownership
Calibrate with the vendor to ensure that quality meets and exceeds expectations
Coordinate and lead WBR, MBR and QBR activity
Ensure the vendor has sufficient capacity to meet brand demands
Provide market and category business owners with insight on vendor performance
Fluent German speaker
Written German skills
Contact centre management experience (2years minimum)
Extensive experience in a customer operations environment
Ability to lead and motivate a large (250 plus FTE) site
Experience of managing outsourced partners
Experience of developing and implementing innovative customer contact strategies
Creativity and willingness to challenge known business process to deliver customer excellence
Knowledge of best practice in relation to driving customer advocacy
Knowledge of leading edge contact strategies
Spoken Spanish or Italian
Knowledge of the German travel market
GDS knowledge
RVK certified
Experience of working in fast paced dynamic environment

Production & Vendor Manager Resume Examples & Samples

Work with the internal teams to manage the execution of programs. Prioritize tasks for multiple programs in various stages, while effectively managing all other pre-sales opportunities by obtaining quotes as requested
Provide necessary communication with finance department to ensure the proper tracking of all printed certificates and cards
Regularly work with clients and internal departments to confirm program details and manage the on-time delivery of product. Maintain awareness of each department’s responsibilities and facilitate communication between each department. Responsible for contact with high-level clients
Use SalesForce to monitor multiple programs, their contacts, company vendors and the sales executives and/or independent contractors
Prepare as needed, monitor, and revise the procedures necessary to fulfill the responsibilities of the position. This includes quality control processes internally and quality control processes expected to be followed by our vendors. Quality control checks must be executed prior to program delivery, to ensure proper goods and services adhere to the FLS standards and guidelines as outlined in our procedures
Complete due diligence on our vendors, including periodic site visits
Update records to accurately reflect the current status of pending and active programs
Manage the production of internally produced checks and certificates as well as other internal documents including but not limited to presentations, sales handouts and internal marketing pieces
1 + year experience working in a vendor or project management environment
Proven professional experience in B2B client or vendor interaction with an adherence to the highest levels of quality control
Must be able to communicate effectively and professionally with all areas of the Company and all levels of management
Candidates must display the ability to develop a thorough understanding of Fandango products, client base, and procedures
Project management experience with a proven track record of success
Ability to focus heavily on attention to detail, with a consideration for how fine details play into big picture strategies
Proficiency in Adobe Design programs, Microsoft Office Suite, and experience with SalesForce Software
Able to exercise discretion and keep strictest levels of confidentiality
Must maintain regular and acceptable attendance at such level as is determined at the company’s sole discretion
Must be available and willing to work extended hours (during crunch times!) per day including occasional weekends and holidays
College degree in business or marketing experience desirable
Experience working with consumer packaged goods and Fortune 500 brand groups beneficial
Self-motivator with a strong sense of urgency, ability to work under pressure with an understanding of the importance of working in a team environment

E Discovery Vendor Manager Resume Examples & Samples

Workwiththird-partyvendorresourcestoresolvedataerrors,qualityissues,dataintegrityoranyother problems encountered during the EDRMprocess
Coordinate and manage vendor technical issues on a day to day basis and drive through toresolution
Coordinate and support the review of third-party vendor reports detailing data errors, quality issues,data integrity or any other problems encountered during the EDRMprocess
Stay current on emerging technologies, industry trends and capabilities in the eDiscoveryarea

Benefit Vendor Manager Resume Examples & Samples

Negotiate and oversee contracts with medical and dental vendors
Act as project manager for internal and external projects
Monitor vendors to ensure all change orders have been performed
Oversee process for participant claims and appeal process
Develop and oversee processes and benefit system offerings
Monitor vendor performance against performance guarantees
Recommend PPO process improvements
Monitors vendor to ensure all change orders (documentation of special project work outside contract) have been prepared accurately and have complete and accurate specifications and performance guarantees for any changes or projects
Serves as internal technical expert on Benefit Plans and ensures all plan documents are accurate and up to date
Participates on related benefit plan design projects to ensure proposed designs can be administered and to assist in implementation of projects
6-8 years of experience in employee benefits and/or HR related role
Requires employee benefits knowledge and detailed knowledge of benefit plans as well as government regulations
General financial knowledge including general accounting and knowledge of general financial concepts as they apply to employee benefit plans
Requires thorough knowledge of benefit review processes, claim billing practices, analytical tools and vendor contractual arrangements
Ability to monitor, effectively work with and appropriately correct undesirable issues related to vendors
Must have solid analytical, organization and management skills and be proactive with a strong customer service attitude

Senior Vendor Manager Resume Examples & Samples

Client Engagement to fully understand training needs (TNA)
Manage and oversee the delivery of the VM service in the specific country
Responsibility for Management Information Reporting in area/country of responsibility
Negotiate and manage supplier selection
Negotiate and manage contracts, pricing, a range of strategic supplier contracts within area/country of responsibility
Lead and initiate cost-saving projects in agreement with the client
Able to demonstrate extensive understanding and experience in contract and supplier management. (Including contracts and pricing negotiation)
Experienced in monitoring, evaluating and improving supplier performance based on price data, quality, on-time delivery and service levels
Experienced project management ability. Able to produce convincing management reports in order to promote cost-saving initiatives to the client
At least 3 years’ experience in the following
Planning and organizing; Adhering to principles and Values; Formulating strategies and concepts; Persuading & Influencing
Ability to communicate effectively, expressing ideas effectively both verbal and written
Procurement and supervisory functions – industry/manufacturing experience will be an added advantage
Be proactive, accurate, able to work independently and have a real sense of urgency
Fluent English speaker and home country

Vendor Manager Resume Examples & Samples

8 - 10 Years' Experience in International Vendor/Supplier Management
Strong Leadership & Communications Skills
Demonstrated ability to work well with all levels of management
ERP / (Epicor) systems experience desirable
Strong customer service, interpersonal and communication skills
Must be highly organized with strong attention to detail
Highly proficient in all Microsoft applications

Enterprise Vendor Manager Resume Examples & Samples

Manage multiple strategic vendor relationships spanning across different service areas, and varying in complexity
Develop proposals/recommendations related to vendor services and practices in connection with the vendor(s)
Work closely and effectively with assigned business partners to ensure their requirements are met
Deal with a range of complex issues and policies in the management of the vendor(s)
Accountable for the quality of advice and support provided to the business and achievement of the LoBs overall objectives in relation to the vendor
Interprets data and assesses risks associated with policies/programs and provides recommendations/escalates as appropriate
Manages portfolio of vendors with moderate to high regulatory requirements
Develop and retain in-depth knowledge and expertise of market place and industry developments pertaining to vendor relationship, category and business requirements
Evaluate vendor performance and ensure the prompt and thorough resolution or escalation of performance issues, understanding/managing risks
Develop and maintain effective relationships with internal TD partners and vendor(s) to ensure business priorities requirements are clearly understood and met, and objectives are aligned
Manage vendor relationship to business' strategic goals and objectives, understanding and reconciling competing priorities and evolving business requirements
Understand contractual terms and conditions, and their commercial implications to the business in order to effectively manage vendor agreement(s) and relationship(s)
May need to represent the business requirements and actively participate in contract negotiations and enterprise vendor management governance meetings
Applies organizational change management principles and practices to effectively manage stakeholder and vendor expectations, anticipating down-stream impacts and plan accordingly to minimize disruption (e.g. during vendor transition; on-boarding/off-boarding)
Engage business partners to ensure active participation on vendor governance and oversight, ensuring roles and responsibilities are clearly defined
Understand and apply the fundamental principles and accountabilities of the Procurement Methodology and Effective Vendor Management Framework (EVMF) and build strategies to ensure both are fully adopted throughout all VM activities
Remain apprised of all risk related policies and ensure business and vendor compliance in collaboration with other VM teams and business/SSG stakeholders as applicable
May be required to complete risk and compliance report (and aggregate for enterprise vendors) by engaging relevant stakeholders; understand inherent risks, identify issues, their business impact, and implement a regular review process in accordance with the vendor’s risk profile
Facilitate the mitigation of risk by implementing key controls and lead/participate in the resolution of risk/compliance/ invoicing issues related to the vendor
Apply appropriate governance meeting structure and discipline, according to vendor segmentation category and VM Model (may include Enterprise VM activities and coordination)
Develop understanding of technical/business aspects of vendor services, in order to identify synergies, seek continuous improvement opportunities and implement initiatives to drive savings, pursue efficiencies, and increase capacity
Manage and track contractual amendments understanding the commercial benefits and associated risks and facilitate approval process involving appropriate stakeholders (including SSG)
May lead/input to negotiation of costs and delivery timelines with internal customers and/or external vendors in line with the TDBG Expense policy
Regular review and verification of negotiated rates, volume thresholds against aggregated spend, invoice charges, and financial commitments against baseline/business case
The successful candidate will have extensive previous experience in Enterprise Vendor Management, as well as IT Asset Management
Understand and apply the fundamental principles and accountabilities of the Procurement Methodology and Effective Vendor Management Framework (EVMF)
Demonstrate resilience under pressure and possess excellent influencing abilities
Demonstrate the confidence to provide impartial oversight, and highlight potential risks associated with agreements
Have excellent problem-solving and consensus-building skills
Have the ability to remain flexible with shifting priorities, but also focused on achieving results
Have excellent verbal and written communication skills; as well as presentation skills
Demonstrates knowledge of Business Requirements, KPIs, Financial Management, Risk Assessment

Business Unit Senior Vendor Manager Resume Examples & Samples

Create, streamline and document business unit specific processes, compliance reports and standard operating procedures, as required, to support the Corporate Vendor Management Program
Coordinate vendor risk reviews across second line of defense, IT Risk Management functions
Develop and effectively execute on vendor contingency and termination/transition plans
Coordinate financial and business approval activities including business case development, tracking and governance
Ensure contract compliance for documented terms and conditions
Operate and deliver results in a highly matrixed, integrated team environment
Strong understanding of business processes and how the vendor relationship fits it
Negotiation and consulting experience
Procurement and vendor management experience
Ability to travel, occasionally overnight
Six Sigma Black Belt or Process Master’s Certification

Business Unit Vendor Manager Resume Examples & Samples

Identify and manage vendor risks per the Enterprise Vendor Management policy and guidelines
Implement vendor performance management framework (e.g. scorecards, improvement plans)
Perform ongoing vendor monitoring such as call monitoring, review of Vendor Service Organization Control (SOC) reports (formerly Statement on Standards for Attestation Engagements (SSAE) 16) and Service Levels Tracking/remediation
Lead and participate in Vendor Business Continuity planning and testing
Serve as vendor escalation point for vendor issues and risks
Communicate overall relationship health and vendor performance to Business Unit Manager and Senior Leadership
Initiate and manage contract renewal and execution activities
Assist with negotiations and decision making on contracts, Master Agreements, and/or Statements of Work
Identify and implement cost optimization opportunities
Five years of experience in business functions or relevant experience in sourcing, procurement, supply chain, materials management or equivalent
Master’s degree in Business Administration, Supply Chain, Finance or Accounting

Vendor Manager With German & English Resume Examples & Samples

Day to day client relationship management within area/country of responsibility
Ensure alignment and compliance to procurement policies throughout the Corporation
Engagement with training vendors
Planning and organising
Adhering to principles and Values
Problem Solving and Analysis
Computer Knowledge
Change Agent
Have knowledge of any ERP system
Fluent English and German speaker
A procurement, supplier management or services management background at national level. Able to demonstrate people management and client relationship management skills in a complex environment
Demonstrate knowledge, understanding and expertise in procurement and supply chain management, including associated legislative framework within a geographic location

E-discovery Vendor Manager Resume Examples & Samples

Complete coordination and management of Xerox third-party vendor activities related to thecollection, processing, review and production ofESI
Provide consulting to clients regarding recommended processes and best practices, related tothe collection, processing, review and production ofdata
Serve as primary liaison between Xerox clients, outside counsel, IT, eDiscovery department andXerox third-party vendors for assignedmatters
Provide consulting to clients and eDiscovery team regarding recommended processes and bestpractices while working with established client policies and procedures, including input and recommendations tothe litigation holds and archivingprocesses
Identify, recommend, and implement additional initiatives in line with the client’sneeds
Communicate and coordinate process and tools adjustments utilized by vendors to the client andall stakeholders
Assist in the preparation of audit and reporting metrics for eDiscoveryprocessing

IT Vendor Manager Resume Examples & Samples

Implementing appropriate strategies and processes to ensure relationships with key IT suppliers, deliver value-added, competitive solutions, which enable the technology business to meet their objectives
Contributing to the development of commercial strategies and management plans relating to sourcing from external suppliers, which will meet commercial/business objectives
Assisting in the provision of commercial advice/direction, risk analysis and assistance with dispute resolution to internal customers in relation to supplier and contract management
Ensuring adherence to standard across all SOWs for Wealth Platform team (Project and Operations activities). This covers collating inputs from key stakeholders (Technology Account Manager, Project Managers, Service Owners, and Service Leads) to get SoW approvals completed
Consider the future needs of the business and how the vendor contributes to its strategy
Foster two-way dialogue on strategic matters to facilitate alignment and strategy convergence
Initiate productive dialogue, provide feedback and demonstrate empathy and good listening skills
Develop knowledge of current trends/movements in supplier management
Demonstrate capability in the management and operation of suppliers with proven ability to assess the capability of suppliers and commercial proposals
Demonstrate your ability to develop, interpret and manage low-med value contracts and business relationships

Vendor Manager Coordinator Resume Examples & Samples

Design, document and implement process improvements and new operational processes supporting the Client Operations mission
Establishing a cooperative working relationship with suppliers and demonstrating that, within the constraints of the appropriate contracts and corporate guidelines, the ability to leverage this relationship to further JPMC objectives
Demonstrate an understanding of finance and the ability to verify invoices for payment and analyze invoices to determine spending trends
Demonstrate the ability to understand and refine management reports to insure that obligations are being met and control are being followed properly
Develop the ability to use the CORe framework to produce specialized reports
Conduct periodic audits of supplier activities to insure that suppliers follow standard policy, procedures, and methodology
Participate in request development and negotiations with suppliers
Identify and assist in resolution of supplier issues
Demonstrate the use of sound business judgment in all aspects of work
6 – 8 years business and technology experience
5 + years of experience working closely with external technical vendors
2+ years in project execution or delivery of technical products and services or college degree in a STEM discipline
1 years client facing technical support, desirable
High-level understanding technology as it pertains to an enterprise
Understanding of JPMC policies
Ability to interact effectively with various levels within the organization
Ability to work with Microsoft Office Products: Word, PowerPoint, Excel, Visio and SharePoint
Ability to use Pivot Tables and V-Lookups in MS Excel
Vendor / Project management experience
Ability to defuse tension among teams is desirable

Vendor Manager Resume Examples & Samples

Develop and manage key performance indicators; communicate out performance and process improvements based on fact-based business
Drive a comprehensive “Voice of the Customer” strategy and define methods to align VOC insights with in-depth customer analyses in order to better understand and predict consumer behavior
Develop effective intelligence and customer insight strategy based on analysis and assessment of customers and customer satisfaction scores. Present feedback results to leadership team to reinforce overall drivers of the customer experience and provide actionable recommendations for improvements based on the voice of the customer
Create communication and assist in defining the integration processes for VOC insights into cross-functional action plans; and establish ongoing tracking and reporting. Represent the voice of the customer throughout project lifecycle
Own vendor cost per contact and monthly billing. Manage cost related metrics like AHT, repeat calls, etc.. Audit monthly billing invoices
5+ years of contact center management
Experience within telecommunications industry a plus
Ability to successfully function across groups and drive influence
Experience with CRM tools and functionality, Oracle a plus
Experience with contact center metrics and systems
Six Sigma training and or COPC (certification is a plus)

Senior Vendor Manager Resume Examples & Samples

Negotiate and manage contracts
Negotiate and manage pricing
Negotiate and manage a range of strategic supplier contracts within area/country of responsibility
Achieving personal work goals and objectives
Formulating strategies and concepts
Persuading & Influencing
Commercial Acumen
Knowledge of Strategic Sourcing Methodology
Have in depth knowledge on analysis and statistics
Fluent English speaker and Spanish

Third Party Vendor Manager Resume Examples & Samples

Preferred Candidate has 8+ years of relevant experience in Supply Chain Management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus
Experience in Supply Chain Management and interacting with suppliers’ management teams with the ability to exercise sound, timely and independent judgment
Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment

Ediscovery Vendor Manager Resume Examples & Samples

Complete coordination and management of Xerox third-party vendor activities related to the collection, processing, review and production of ESI
Work with third-party vendor resources to resolve data errors, quality issues, data integrity or any other problems encountered during the EDRM process
Provide consulting to clients regarding recommended processes and best practices, related to the collection, processing, review and production of data
Serve as primary liaison between Xerox clients, outside counsel, IT, eDiscovery department and Xerox third-party vendors for assigned matters
Provide consulting to clients and eDiscovery team regarding recommended processes and best practices while working with established client policies and procedures, including input and recommendations to the litigation holds and archiving processes
Identify, recommend, and implement additional initiatives in line with the client’s needs
Coordinate and manage vendor technical issues on a day to day basis and drive through to resolution
Communicate and coordinate process and tools adjustments utilized by vendors to the client and all stakeholders
Provide status updates for key issues in daily meetings
Assist in the preparation of audit and reporting metrics for eDiscovery processing
Coordinate and support the review of third-party vendor reports detailing data errors, quality issues, data integrity or any other problems encountered during the EDRM process
Stay current on emerging technologies, industry trends and capabilities in the eDiscovery area
Advanced proficiency with MS Office Applications
Familiarity with industry standard litigation-support formats and metadata for common file types
Familiarity with the proper handling of metadata, text extraction and indexing of data
Proficiency with commercial eDiscovery processing software and Relativity
Strong organizational and time-management skills, including the ability to establish priorities and manage multiple tasks
Excellent analytical, problem-solving, and decision-making skills
Excellent customer-service and interpersonal skills
Familiarity with current trends in eDiscovery and best practices
Working knowledge of relational databases and client email systems (e.g., Lotus Notes, Outlook)
Knowledge of various commercial software applications for the processing and review of electronic data including the proper handling of metadata, text extraction and indexing of data
Knowledge of search syntax with an understanding of search indexes
Technical troubleshooting skills (both break/fix assessment as well as research coordination)
Ability to prepare technical explanation write-ups that will address groups of varying technical proficiency
Previous experience with solution design and implementation
Flexible schedule as evening and weekend hours may be necessary
Previous experience with either managing or assisting in the management of a large eDiscovery processing project
Familiarity with all relevant data types in common use that could be processed (e.g., Microsoft Office, Lotus Notes, Microsoft Outlook)
Familiarity with network and computer systems architecture

Vendor Manager Resume Examples & Samples

Manage quality, operational and financial performance of the national programs and ensures KPIs are met (Comcast business, SIK, XH, X1, DOJ)
Manage vendor ID process and onboarding support for new vendor resources
Conduct regular business reviews with regions and vendor partners
Perform gap analysis to ensure partner agents have tools, processes, training and empowerment to deliver expected customer experience
Work with Care/Tech leadership to establish the outsource strategy relating to call segmentation and resource utilization
Travel is expected to be up to 60% (majority of travel will be international to the Philippines)
Plans, develops, and administers customer service programs in adherence with national and system customer service objectives
Implements company policy, procedures, standards, and goals

Junior Vendor Manager With English Resume Examples & Samples

Sales, Administration or Purchasing experience
Understanding of Financial Management (Invoice handling, raising Purchase Orders)
Experience of working in the contractual/legal context

Vendor Manager Resume Examples & Samples

Vendor Management and adherence to all policies and regulatory requirements
Vendor Budget Management –understanding and managing against budgets and spend with the vendor
Vendor Optimisation acting as a key liaison for contracts, product delivery & prioritisation, service performance, quality and risk management
Product Optimisation – ensuring appropriate stakeholders are connected with relevant vendor products and that these products are being utilised optimally within business strategy
Vendor Management – Managing overall performance of the vendors. Create and manage effective vendor performance scorecards. Identifies and manages ongoing issues and any escalation & remediation actions. Works in partnership with support partners and ICF (Internal Control Function) to complete regular vendor assessments for High Risk and Critical Risk Vendor categories
Vendor Contract – Works closely with Sourcing to establish, manage and regularly update vendor contracts including GSA/MSA and addendums. Recommends enhancements to contracts and ensures contracts adhere to contracting standards. Ensures that contracts align to business objectives and effective contract penalties are implemented
Vendor Governance – Manages the overall governance of the vendor through external and internal routines with the vendor to review performance against business, risk and compliance requirements. Ensure that governance meetings are pitched at the right level for respective audiences and that key stakeholders are engaged in governance meetings. Responsible for ensuring governance documentation meets required standards as outlined in the SOR
Vendor Control & Compliance – Regular Validation exercises to assess the vendor has undertaken background checks, annual compliance training. Responsible for liaising with Operational Risk Partners and LOB stakeholders to ensure clear performance indicators which reflect contractual and regulatory obligations
Vendor Relationship Management - Serves as the primary liaison between the vendor and end user. Responsible for facilitating cross functional communication between vendor and relevant LoB to facilitate the development and execution of business strategies utilising vendor products. Partners with key stakeholders to optimise the use of vendor products across UK Card. Proactively manages the business satisfaction with the vendor
Vendor Quality – Tests quality activities for vendor’s execution and delivery of services to MBNA. Ensure VLQP (Vendor Level Quality Plans) meets BAC standards and ensure quality metrics and sampling is tested by internal control function
Vendor Subcontractors - Ensure a robust process in place for identifying and continually monitory subcontractors and their performance against the SOR
Vendor Expense - Provide management and oversight on vendor financials against forecast, includes any saving opportunity, deviations from forecasts and risks to the expense plan. Engages with Technology leadership team to manage vendor spend
Responsibility for responding to onsite and GBCR assessments. Facilitates all required audits (including but not limited to Information Security, Operational and Compliance) and follow ups
Be recognised across the business as the go to person for any vendor related issues or requests

VP-market Data Vendor Manager Team Leader Resume Examples & Samples

Manage commercial negotiations with relevant Market Data vendors and liaise with legal to ensure favourable commercial terms which meet business requirements and yet mitigate business risk
Ensuring that Barclays leverages its global purchasing power with the vendors and undertaking proactive management of the global contracts on behalf of all relevant entities
Working to simplify and streamline procedures for order management, cancellation, contract management and invoice payment
Ensuring that all the terms of all global deals are communicated to the relevant entities who are entitled to participate in them, and managing the compliance of Barclays to any vendor terms and conditions
Chairing regular meetings with the vendors, facilitating the involvement of the BA’s and business with key vendor representatives
Ensuring best practice is put in place for negotiation of all market data purchases
Ten years or more Investment Banking or Financial Markets industry experience, specifically within a Market Data BA or Vendor Manager role
Global multi million £ value contract negotiations. Five years or more experience negotiating and managing Market Data contracts
Regional/global market data inventory management and cost allocation
Three years or more People management experience
Proven knowledge of Market Data Vendor Management and contract negotiations
Major market data vendor knowledge
Strong administration and market data product knowledge
Market data Investment Banking knowledge
Good understanding of market data inventory systems, processes and procedures preferably MDM
Finance & cost allocation process
Higher economic, business or finance education degree
Must be self motivated confident, enthusiastic and proactive
Requires highly effective communication skills, both verbally and in written form
Requires the ability, to identify and solve problems
Extensive knowledge of the major market data vendors and their products
Ability to manage projects and motivate team members to deliver to deadlines
Understanding of legal terms and their meaning
Experience working in a formalized Sourcing and Risk process environment
Must have strong Interpersonal Skills, horizontally and vertically across the organization

Vendor Manager Resume Examples & Samples

Employees will be at desk and logged in at their scheduled start time. If employee is going to miss their start time they are required to call their Department Manager ASAP to advise of lateness and ETA
Employee is required to electronically clock in and out. If Employee misses an electronic punch, they are required to fill out the Missing Punch form. Employee is allowed THREE punch override exceptions per calendar quarter. A verbal warning will be given upon the third override request in a calendar quarter. A written warning will be given upon the fourth override request in a calendar quarter and further disciplinary action will be considered at the discretion of management
Position may require a rotating shift schedule. Employee understands that they will be required to follow any changes in shift required. A calendar will be provided prior to any shift changes to allow any immediate change requests to be processed. All exceptions must be approved by department manager
Employee is required to fill out Absence Request form for any unplanned (sick) days at least 15 days in advance and in accordance with current PTO policy. A written request is not an immediate approval. Requests received within 15 days of first day off may be rejected for insufficient notice. Exceptions will be handled by department manager. The request must be approved by department manager
Employees are requested, to the best of their ability, to NOT plan any obligations in the last 2-3 closing days of each month as the request may not be approved. (A list of these dates is available and can/will be supplied) The request must be approved by department manager
Compliance with all company policies, procedures, and customer service level agreements
Perform related duties as assigned by supervisor
Assist VP of Origination and VP of Default/Investor Services in vendor management as needed
Evaluate search, closing, tax, HOA and other vendor services on quality, turn time, and price
Receive, review, compare, reduce all vendor invoices and engage in discussions/negotiation regarding SLA
Report monthly accruals by month to accounting for each vendor
Prepare monthly cost reporting for uninsured search, tax requests, and other
Track overdue items daily for ongoing and project related deliverables
Annual origination competitor fee audit Purchase/REO/Refinance
Annual review of national courier (UPS/FEDEX) compare
Develop resources for locating and ordering taxes, HOA, water, sewer, assignment signatories, etc. as needed by business units
Evaluate, build and/or implement potential systems for using, tracking, and grading vendors if necessary
Work with existing software vendor, Title Hound, and SmartGFE to manage rates and fees
Send and track vendor vetting packages for new potential vendors
Track E&O and or other insurance coverages as they expire
Bachelor’s degree in Operations, Logistics, Finance, Economics, Statistics, or Computer/Reporting Related Field
Experience in vendor management or related mortgage/banking/title operations recommended
Ability to handle multiple concurrent projects
Excellent oral communication skills, including ability to effectively communicate with internal staff and external customers
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
Knowledge of basic computer programs to include Windows, Microsoft Word, Excel, Access, Outlook, Internet

Workload Lead Inside Sales Vendor Manager Resume Examples & Samples

Build, motivate and retain a high-energy inside sales team responsible for generating and qualifying new sales leads
Conduct regular Campaign planning/review sessions with Marketing to maximize the number of quality Marketing-supported Telesales campaigns each quarter
Interlock with Field Sales/Inside Sales Teams for territory planning sessions and to ensure regular collaboration between Telesales & Inside Sales (TSS & ISE’s)
Regular Pipeline Health calls to review volume & quality of opportunities, and Partner progression to close
Coach team members to utilize modern sales and communications tools & techniques to effectively reach, sell to, and manage Microsoft customers. This should include call observation and ongoing sales and technical competency mentoring, support individual professional development and growth
Manage team to ensure healthy weekly activity for calls, leads, converted opportunities that will enable team to achieve annual targets
Meet and report on the monthly, quarterly and annual operational and sales pipeline and revenue targets, ensuring that team adheres to key business processes and practices including data capture, forecasting, and business insights. Leverage sales analysis to improve the weekly execution of the inside sales team
Mentor and coach the Sales Development team, ensure availability and attendance at product training and learning opportunities by team members
Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience
Technology related sales or business development experience
Sales management experience with proven track record of successfully leading teams of 8 or more. Familiarity with modern sales techniques and tools preferred
Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools
Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers
Experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads
General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately
Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
Achievement-oriented and motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
Experience using Microsoft Office Suite applications (Outlook, Lync, Windows 8, PowerPoint, Word, Excel, OneNote, and SharePoint). Experience with Dynamics CRM or other CRM solutions is a bonus
Passion for cloud technologies and changing the world
Must be able to legally live and work in the country for which you’re applying, without visa support or sponsorship
Bachelor’s degree, MBA or comparable is preferred

Application Support Analyst / Vendor Manager Resume Examples & Samples

Manage Service Provider to SLAs and continuous improvement in both production support and application maintenance/enhancements
Prioritization of new demand requests; authoring Business Requirements Documents; assisting the business with benefits case for larger projects and/or guiding on-shore off-shore vendors to deliver the same
Understanding of finance business processes and requirements
Authoring BRD, assisting the business with benefits case for larger projects
Analyzing functionality gaps and developing alternatives
Developing / reviewing delivery Project Plans with Service providers
Configuration, Unit and Integration testing or reviewing the work done by the service providers to ensure quality
Resolution of cross functional issues with different user groups and teams
Preparation of functional specifications or review of vendor prepared specifications for quality, accuracy and completeness
Coordination with development team and monitor the progress of developing activities and updating the status with respective teams
Provide user training where appropriate
Co-ordination with Super users in resolving the issues that arises during user training
Offer assistance to production support team in case any L3 or L4 support is required
Provide effective scope and issue management
Ability to communicate complex issues and solution alternatives to users
Managing projects utilizing IT Project Life Cycle methodology when appropriate
Manage a host of deliverables with a service provider and ensure ownership and accountability for the deliverable
Exceptional Communication skills, written and verbal
8+ Years of experience in HR application administration (Workday or Hyperion)
3-5 experience in any or all of Hyperion suit of application such as Hyperion Financial Management (HFM), Hyperion Essbase, Hyperion Financial Data Quality Management (FDMEE), Hyperion Data Relationship Management (DRM), and Hyperion Financial Reporting (HFR)
Experience as end user or developer in HFM and/or Essbase at minimum
Experience managing relational database applications, specifically SQL Server
Experience managing multi-tier (application-database-web) Windows Server-based applications
Co-ordinating with external vendors (integration with target systems such as Fidelity, ADP, Kronos, USCIS, hire rite)
Bachelor’s degree in Human Resources, Accounting, or appropriate combination of education and experience
Completed at least 2 full cycle implementations of Workday/PeopleSoft or any HR application
Demonstrated ability in the Hyperion suite of applications
Excellent client facing and presentation skills
Committed to a high level of customer service to internal clients

IT Delivery Vendor Manager Resume Examples & Samples

Provide operational leadership for the department, ensuring direction is in line with the goals of the division and overall bank strategy. Partner with key QA vendors in the management of day-to-day activities while achieving individual and organizational objectives efficiently and cost effectively
Develop quality assurance testing strategy, as well as short and long-term goals
Evaluate, acquire, implement, and support test tools and test services to provide efficiencies through centralized subject matter expertise and products. Responsible for managing QA Testing project relationships internally and externally (on and offshore)
Manage test vendor relationships to reduce costs; work jointly with Vendor Management
Act in a liaison capacity between interdepartmental and sourced relations
Perform budgeting and other departmental administrative tasks
Work with the Project Management Office to define test roles and processes within project management and develop methodologies to ensure standardizations achieve efficiencies
Four-year college degree or equivalent work experience
Experience managing vendor relationships and performance
Minimum ten years overall experience to include a minimum five years testing services and three years project management experience
Experience in distributed and mainframe software development life cycle methodologies, application technologies, and test processes
Ability to communicate and work effectively with Technology Areas, Business Partners, and Sourced Groups
Excellent project and relationship management skills
Demonstrated ability to effectively manage and lead a team of technical staff
Manage Quality Assurance Group (QA Leads, QA Engineers, and Test Analysts)

PMO Vendor Manager Resume Examples & Samples

CTC, Pune PMO
Manage and Publish Center Level Governance Reports
Creating innovative, clear and excellently designed PowerPoint presentations to provide update to various stakeholders
Responsible for and actively involved in center level, presentations and communication material
MIS and Data Analysis and publish analysis results at Center level. This could be Delivery Data, Staffing Data or other data
Creating and Managing KPI Dashboards across areas
Manage Center level PMO activities
Build Strong Connect and Relationship with LoB PMO Leads
Facilitate and lead center level initiatives across areas (if any)
Support Internal and external Audits
Contribute in building the right culture and sustaining high levels of employee engagement at center level by participating in center level initiatives
Total Exp. of min 8 years and Relevant min 4-5 Years of Experience in Vendor Management and PMO. Preferably from a IT/Technology background
Experienced in PMO function handling for an IT, Captive or Product organization
Should be creative, innovative and have an ability to think out of the Box
Should be able to generate high quality, well-designed communication material (Presentations etc.)
Excellent organizational skills are mandatory. Should have a meticulous and thorough approach to work
Excellent and clear communication skills are a must
Excellent written skills are a must
Excellent SharePoint, Excel and PPT Skills in terms of Data Management, Reporting, Excel Macro Knowledge (Preferred)
Proactive in taking initiatives and participate at CTC, Level activities/initiatives
Data Collection and Analysis
Excellent Oral and Written Communication
Strong Presentation Skills
High-level analytical Skills
Good knowledge of SharePoint, PPT and Excel and reporting tools
Ability to interact in a meaningful way with senior management and key stakeholders

Loan Vendor Manager Resume Examples & Samples

Business Oversight: Expected to be a subject matter expert for Third Party provided services. Oversee vendor activities and bridges the relationship between the third party and Chase
3+ years Vendor Management experience required, TPO and Sourcing experience strongly preferred
Must have strong presentation skills and be comfortable interacting with all levels of management
Knowledge of collateral valuation products and services
Microsoft Office experience a must with a high level of proficiency in Excel, Word and Powerpoint
Excellent problem solving skills and ability to develop creative solutions
Ability to build productive relationships with business partners in Vendor Management, TPO, and Sourcing
Ability to work independently in a matrixed environment with minimal direct supervision

Ncis Vendor Manager Resume Examples & Samples

Metrics and Reporting for vendor performance
Coordinating weekly, monthly, quarterly performance reviews with Vendor executives
Engage contacts at the account and executive levels
Identify opportunities to further streamline processes and activities for maximum yield in efficiencies and overall benefit to clients
Handle Escalations from GCC
Provide timely response to phone calls into the NCIS Technical Support from internal colleagues within CTI, Citi business clients, vendors, and others
Coordinate conference calls to conduct in depth technical reviews on ongoing incidents
Represent NCIS on conference calls for business impacting incidents which may or may not be due to a failure in NCIS managed technology infrastructure involving a vendor
Collaborate with NCIS TierIII Support, NCIS SMEs, SDMs, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
Communicate with NCIS Management to provide frequent status updates regarding the technical issue, status of the remediation efforts by our vendors
Collaborate with the global product management team representing the network service. Collaborate to provide intelligent reports and metrics that can be used to define and grade the network service as a whole. This includes the ability to create presentations for senior management review and provide monthly metrics for Level 2 on incident support trends and areas of concern and strength
Work with the Senior Global Command Center Management to ensure proper ticket escalation is done timely with the required information for technical troubleshooting and resolution
Create automated reports and review with the command center regularly to provide continuous service improvement and new documentation detailing troubleshooting steps that can be done to avoid the necessity for escalation
Work with this Global Report & Process Manager to create informative presentations on projects, vendors, incident trends, resource constraints, etc. These reports will be used internally for the network core infrastructure services team identifies areas of concern and strength. This person will need to have the ability to analyze these results to devise suggestions on the best strategy to make or continue improvements
Drive operational efficiencies. Maintain awareness of all NCIS workflows and automation/efficiency opportunities. Utilize the wide range of tools to enhance efficiencies within NCIS Operations
Provide input to NCIS management on automation enhancements and workflow optimization opportunities

Vendor Manager, Product Support Resume Examples & Samples

Ability to optimize core operations by focusing on scale and pushing the team in that direction
Ability to centrally manage contractor teams or outsourced partner-based teams while taking an SLA-based approach to drive results
Ability to mentor others on data driven approaches to scaling core operations
Implement sophisticated processes and metrics to oversee and ensure the Product Support vendor team is able to measure and reach quality goals
Work with cross-functional partners to develop and modify Product Support material to ensure vendors are able to make consistent and accurate decisions related to Product confusions and technical bugs
Collaborate with cross-functional partners in Operations to develop and implement system requirements to monitor the quality of our vendor team's decisions, TAT's, etc

Vendor Manager Resume Examples & Samples

Manages and monitors vendor relationships across HR Services and ensures principles and approaches to management, oversight and governance of vendors is aligned with the HR Services strategy and objectives
Partners with procurement to deliver the HR Services vendor management program that includes evaluation, selection, transition and monitoring of vendors
Drives vendor relationship management and communication internally within HR Services
Provides contract knowledge and drives on-going value from vendors through contract negotiations, changes, reviews and terminations
Ensures vendors’ contractual compliance by tracking and managing performance against agreed Service Level Agreements (SLAs) and other terms of the contract
Works with vendors to understand product roadmaps, upgrade/update paths and communicates these in a timely and accurate manner to the relevant teams
Manages new service requests, change requests, issues and disputes
Oversees implementation and on-boarding of selected vendors
Monitors vendor performance and facilitates communications between stakeholders to ensure business expectations are met
Drives vendor behaviour and delivers continuous improvement in vendor performance
Seeks, shares, and institutionalizes vendor management best practices to maximize the value of vendor relationships
Responsible for coordinating all vendor management activities required to deliver on HR Services objectives
Experience in vendor management, procurement, supply chain management and or strategic sourcing
Experience with the vendor identification, selection and negotiation process
Excellent interpersonal, client service, communication, teaming, organizational, and project management skills
Strong leadership and consensus-building skills and ability to develop strong relationships with stakeholders
Ability to perform and manage multiple tasks simultaneously and work well under pressure
Global travel may be required pending business needs
Due to the global nature of the role there may be a need to work outside of normal business hours to accommodate calls and meetings across time zones
Bachelor’s Degree (preferred)

Vendor Manager Resume Examples & Samples

Assume ownership of End to End Vendor Relationship Management (VRM) responsibilities for assigned portfolio
Liaise with internal business partners and stakeholders alike to Identify key cost reduction initiatives and to drive execution against these
Drive vendor negotiations on the existing and new investments in collaboration with Strategic Sourcing and various other internal partners
Build business justifications to drive the timely and cost effective renewals of major vendor support agreements
Drive the necessary financial modeling and analysis, in support of the above
Liaise with finance partners in driving continuity and transparency in recognizing cost efficiencies from execution renewal right through to periodic budget planning cycles
Develop a deep understanding of and contribute to the development ITS Services' operating budgets and reporting

Vendor Manager Resume Examples & Samples

5 years’ experience in the contact center industry including 3 years’ experience in contact center vendor management
Experience completing vendor evaluations and knowledge of contact center vendor pricing methods preferred
Demonstrated understanding of vendor management concepts and implementation techniques including development and management of SLA’s and performance management processes, contract negotiation and performance monitoring preferred
Knowledge in multiple facets of business including but not limited to financials, budgeting, and governance desired
Ability to build and maintain effective working relationships with all levels of management and staff required
Excellent organizational skills and ability to work independently
Demonstrated ability to define and manage processes
Demonstrated ability to lead and affect process and organizational change and improvements

Vendor Manager Resume Examples & Samples

Experience within the financial services industry preferred
Direct experience with transaction processing required
Previous vendor relationship interaction required, including experience drafting SLAs
Experience in a print production environment preferred
Operations management experience including leading a team required
Proficiency with MS Office
Advanced MS Excel (vlookups, pivot tables, etc.)
Understanding of transaction processing
Proven Negotiation abilities
Superior analytical and presentation skills such that the incumbant can clearly determine and articulate cost/benefit and enhancement opportunities with vendors
Demonstrated ability to detect the need to escalate and prioritize

Application & Vendor Manager Resume Examples & Samples

Be a strong manager and leader to your team of PM, BA’s and environment support staff
Act as point of escalation for all technical issues related to the application – you will need to be a confident technologist, ideally with experience of Oracle applications and a knowledge of fund accounting
Be the primary contact point for the application and liaise with many Citi departments – Product, Operations, Finance, Procurement, Production Support, Compliance
Manage vendor performance against existing deliverables - you and your team will be responsible for day to day project management of these deliverables and will be the liaison between all stakeholders. This includes hosting weekly and sometime daily calls to ensure commitments are met
Define and deliver effective metrics regarding supplier performance in relation to contracted services
Manage and monitor all assigned contractual obligations and governance processes to meet required standards. This includes running quarterly steering committee meetings across Citi product, technology and operations
Work with the IT organisation to help translate functional requests into contract specifications/changes
Respond to contract queries, audit queries, process questionnaires
Manage all aspects of your budget
Extensive years of experience working in Technology, previous experience with Oracle based applications an advantage
Experience of managing senior internal stakeholders
Organised and structured manager with experience in managing and motivating a team
Knowledge of fund accounting a significant advantage
Proven ability to trouble shoot and apply an analytical approach to a situation
Good Understanding of IT out-sourcing contracts with experience in managing external supplier contracts and relationships
Ability to hold vendor accountable for committed deliverables
Excellent communication, Negotiation and Influencing skills
Strong financial and analytical skills
Experience managing projects and programs of work
Metrics focused and an ability to present information to senior stakeholders across different departments

Project Vendor Manager AVP Resume Examples & Samples

Owning VRM process to onboard external vendors including all interactions with the vendors, Bank control functions, and compliance
Initiating and owning Intra Group Outsourcing (IGO) to provide a service to various business units in several locations globally
Risk and control management to perform due diligence on and manage the risks associated with vendor onboarding
Financial planning
SLA and user license tracking
Ensure the project and associated business case are scoped, initiated and approved according to required procedures
Ensure the project is planned in a manner that delivers to the required cost and quality and within the agreed scope, including appropriate milestone definition, work breakdown structure, dependencies, and assumptions
Ensure relevant and appropriate analysis, management information, and reporting is provided
Ensure that requirements, plans, risks, issues, actions, costs, schedules, benefits, and other related project artefacts are documented and tracked
Utilize the relevant governance bodies / steering committees & ensure projects are compliance to the Programme Governance Framework
Actively supports the GTO strategy, plans and values, contributing to the achievement of a high performance culture

Vendor Manager Resume Examples & Samples

Day to day ownership and management of the relationship with the regional cabling and wiring and network touch-labour services vendor
Act as the interface between the regional Network Service Delivery team and the external cabling and wiring vendor
Act as the interface between the regional cabling and wiring vendor and other external vendors providing managed network services to UBS to facilitate the delivery of a seamless overall Network Operations service
Act as the service owner and escalation point for internal customers and stakeholders in relation to services provided by the cabling and wiring vendor
Resolution of issues or disputes in relation to the services performed by the cabling and wiring vendor
Experience of managing the delivery of services performed by other teams or external vendors
General understanding of and experience in Network Operations
Ability to work with key stakeholders across a broad matrix-managed global organization
Experience in the Financial Services industry or other similarly complex, regulated, distributed environment
Strong communication and relationship building skills – proven ability to impact and influence decisions and individuals

Mortgage Vendor Manager Resume Examples & Samples

Client Experience- Optimizing the performance of all internal and external partners to ensure the most consistent and highest level of FA & client service satisfaction
External Vendor Management- Development, implementation and oversight of vendor management programs for partners supporting the UBS Mortgage business
Process Improvement- Identification of improvement opportunities related to internal and external processes aimed at improving efficiency, client service and overall vendor performance
Performance Reporting- Monitoring vendor performance against critical and contractual service level agreements. Development of performance scorecards covering all key client experience milestones to ensure efficient and timely processing of mortgage loan applications
Ensuring Vendor compliance with UBS Policies and Procedures
National scale experience for large and complex financial institutions
Contract negotiation and management experience
Deep regulatory and compliance experience
Deep understanding of Operational Risk protocols
Education – B.A / B.S college degree
Experience – 10+ years of mortgage industry experience, preferably in a leadership capacity
An expert problem solver
Ability to effectively communicate with all levels of management,
Able to produce professional presentations & reports
Ability to work without detailed direction on tactical items
Works well in a fast-paced environment under pressure
Able to prioritize and adapt to changing deadlines
Detail oriented and careful about quality of work
Able to manage several running projects

Vendor Manager, Order to Cash Operations Resume Examples & Samples

The Global Vendor Manager will be accountable for end-to-end delivery of all in scope outsourced processes for Order to Cash Process Operations, as well as overall vendor performance
Full responsibility for deploying and managing the day-to-day operations at the Vendor
Accountable for the successful implementation of all new initiatives, programs and changes, while also ensuring that customer satisfaction is not compromised and that cost/benefit impacts are carefully evaluated
Monitor the Vendor's performance against Service Level agreements and work with the team to address any local performance issues
Liaise daily with the L4 process leads and attend L4 Process Operations calls to work real time on performance issues and to agree and monitor appropriate corrective action plans based on root cause analysis completed by L4 leads
Planning and management for peaks in business (Qtr ends)
Shift planning
Management of onboarding & offboarding of Vendor resources (administration)
Project manage implementation of new processes to production stage at Vendor & ensure changes to processes policies are communicated in a timely manner to allow time for training and documented in designated document repository for the Vendor to reference
Provide guidance, feedback, and leadership to drive the Vendor to achieve continuous improvement on all operational, quality, and satisfaction metrics

PMO Vendor Manager Resume Examples & Samples

Total experience of min 8 years and relevant minimum 4-5 years of experience in Vendor Management and PMO, preferably from a IT/Technology background
Should be able to generate high quality, well-designed communication material (Presentations, etc.)
Excellent SharePoint, Excel and PPT Skills in terms of Data Management, Reporting, Excel Macro Knowledge (preferred)

IT Process & Vendor Manager Resume Examples & Samples

Submit, track and receive goods / services through purchase requisitions and purchase orders in financial system
Work alongside Finance, Tax, Legal and Procurement to implement strategic sourcing and vendor relationship strategies for all IT-related purchases (includes hardware for data center and office buildouts, software for new technology solutions, support & usage licenses, etc.)
Ensure vendor partners are effectively managed, post-contract, to the agreed upon SLA’s, project timelines, and escalation of problems from a contract point of view
Assist in establishing SLA and metrics scorecard including quality measurements
Manage relationships with vendor, maintaining vendor escalation lists, calendar of renewals,
Upgrades, etc
Schedule support meetings and combined vendor performance review meetings (monthly,
Quarterly, annual)
Manage PO quote, submission & approval process
Working knowledge of legal terminology / contract law with the ability to draft basic contracts, negotiate standard form contracts and manage the signature / approval process
Conduct financial review of contract change orders and conduct consumption analysis
Manage invoice approvals and ensure billing accuracy
Assist the annual budgeting process across the various IT teams
Assist with asset tracking and management

Vendor Manager Resume Examples & Samples

Being assigned to strategic projects at a global level, partnering with the Vendor Account Manager, Service Delivery Management teams and ISPs to ensure that Deutsche Bank is paying the right price and the SVs are delivering the expected outcome
Being wholly responsible for the management of the relationship with Deutsche Bank’s SVs across multiple business lines, regions, products / services and categories with a specific mandate for performance and relationship management across the vendor portfolio
Working globally and cross functionally to ensure effective communication and engagement with stakeholders at all levels
Acting as the lead interface to negotiate contracts
Establishing and maintaining commercial sourcing contracts
Creating and maintaining standards for managing outsourced services and ensuring regulatory compliance through close collaboration with Group Audit and Group Legal
Managing major Information Technology outsourcing contracts e.g. NUCLEUS
Acting as the key interface for a multimillion vendor spend and product set especially in the area of managed services, infrastructure, software, hardware and telecommunications
Providing strategic contract development through re-negotiation and optimising of contracts
Developing and steering relationships with the SVs
Building and facilitating relationships with and among Executives internally and across the SVs
Managing significant spend volume
Being responsible for contract and commercial issue escalation and resolution management
Acting as the key liaison for internal and / or external audits and assessments
Serving as the Project Lead for the implementation of new key Information Technology agreements
Engaging with global and regional heads to ensure consistent deployment of tools and processes
Meeting on a regular and ad-hoc basis with ISPs and SVs to track vendor performance and enable timely identification of performance deficiencies
Ensuring vendor performance management against key scorecard metrics / key performance indicators
Ensuring vendor and contract compliance and regulatory adherence
Supporting and facilitating key governance meetings including formal business reviews (quarterly or ½ yearly)
Working with the Vendor Account Manager, Service Delivery Leads and Managers, Product Architects and other management stakeholders
Managing outcome-based deliverables with a strong focus on performance, reporting and communications

Vendor Manager Resume Examples & Samples

Deliver ongoing contract governance/management for key managed service contracts
Drive vendor governance to enable partnership and on-going efficiencies in both current environment and future state
Cost optimization for large contracts
Ensuring that Operations/Engineering and Project teams are aligned to represent TD interest in contract negotiations
Contract clarification/governance and dispute management for outsourced services: e.g. IBM/Microsoft and other major providers

Vendor Manager Resume Examples & Samples

Being assigned to strategic projects at a global level, partnering with the Vendor Account Manager, Service Delivery Management teams and ISPs to ensure that the bank is paying the right price and the SVs are delivering the expected outcome
Being wholly responsible for the management of the relationship with the bank's SVs across multiple business lines, regions, products / services and categories with a specific mandate for performance and relationship management across the vendor portfolio
Managing major Information Technology outsourcing contracts
Supporting and facilitating key governance meetings including formal business reviews

Technology Vendor Manager, VP Resume Examples & Samples

Vendor consolidation
Maturing our existing engagements
Managing transitions for any new engagements
Supports the CIB CAO Vendor Management lead in developing the vendor optimization strategy
Program manages the execution of the vendor optimization strategy
Contributes to strategic improvement programs across vendor management
Experience in the financial services industry highly desired
Advanced degree from top-tier institution
8+ years experience as a vendor management professional
Experience working with leading outsourcing suppliers
Experience of managing or supporting outsourcing engagements of $30+ million
Support multi-million dollar vendor consolidation programs

IT Vendor Manager Resume Examples & Samples

Manage key vendor relationships through their lifecycle to
Implement and execute a technology vendor management program scalable to support vendors managed by leaders in BOW business units
Assist in proactively driving process and technology improvements that will result in cost reduction, productivity, and service level enhancements
Work with Procurement, Enterprise Information Security, Audit, Risk & Compliance, Legal and Finance to address liability, financial & operational risk that tie to related issues
Communicate with all levels of management inside and outside the company
Implement an aggressive Vendor Management Program that includes vendor metrics, KPI reporting and analysis, scorecards and formal business reviews
Ensure service levels are maintained, schedules are met and formal reporting and invoicing are timely and accurate
Build and support business case for new services and renewal of existing services with cost-benefit analysis to recommend best value for Bank of the West
Bachelor's Degree in business management, financial management, or other related field or equivalent experience required
A minimum of 6 plus years' experience in vendor management
Experience with national/multi-national vendors and vendor management practices
Excellent analytical, financial, vendor management and communication skills
Experience managing technology contracts; hardware, software, data & voice networks, and services preferred
Previous responsibilities managing $25+ million spend
Demonstrated a successful track record of negotiating complex contracts and managing vendors
A detail-oriented individual with excellent negotiation skills
Experience working in a financial services company strongly preferred
Candidate must be able to work effectively with outside vendors, internal legal and finance teams, technology team and lines of business
Proactive attitude and willingness to roll up sleeves to meet the business requirements
Detail-oriented with the ability to work in a fast-paced environment
Excellent communication and inter-personal skills are required
The ability to manage multiple projects and maintain confidentiality
Proficiency in Microsoft products including Office, Word, Excel, VISIO and PowerPoint
Candidate must be able to work well under pressure and within short time constraints
Ability to take ownership while coordinating with multiple internal and external stakeholders

Vendor Manager Resume Examples & Samples

Arrange and complete an onsite loss Re-Inspection at any time during the course of the claim
Ensure standards of quality and productivity are met according to the Vendor’s Service Level Agreement and TDI’s best practice standards
Evaluate the repairs recommended by Preferred Provider Network and Single Trade Vendors for accuracy in scope of damages and repair, LKQ materials used for replacement, pricing and in the proposal of alternative repair options where warranted
Monitor industry trends and cost saving measures and report same to the Vendor Manager
Conduct consistent performance management reviews (face to face and/or teleconference) with various external service providers such TDI's Preferred Provider Network of restoration vendors
Develop strategies and implement action plans with key stakeholders in order to help drive Legendary Customer Experiences through our vendor relationships
Ultimately responsible for delivery of effective vendor relationship; including service/product delivery, VM governance, performance management, and continuous improvement initiatives
Remain abreast of market, industry and supply-chain developments pertaining to products/services and specific vendors within portfolio
Participates and supports the implementation of projects and initiatives to maximize value from third-party spend in the context of enterprise goals and specific business objectives
Key contributor and/or may lead the implementation of action/remediation plans to address performance/risk/governance issues
Participate in and/or may lead vendor management meetings with clearly defined roles, responsibilities and objectives to drive effective communication between the two parties
Contribute or lead vendor related operational activities (e.g. report production, system queries, process mapping, specialized tracking, analysis and transactional procedural support) as assigned
Takes a proactive role in customer complaint process including facilitating resolution through the vendor
Supports the training and execution of the TDI Client Experience model to vendors for the benefit of TDI clients
Understand and apply the basic principles and accountabilities of the Effective Vendor Management Framework (EVMF) and ensure it is fully adopted throughout all VM activities Apply appropriate governance meeting structure and discipline, according to vendor segmentation category and VM Model (may include Enterprise VM activities and coordination)
Maintain oversight of vendor performance; including vendor performance management, reporting disciplines and remediation plans to address issues highlighted at the vendor level
Ownership of vendor relationship of assigned vendor(s), including to seek continuous improvement opportunities and implement initiatives to drive savings, pursue efficiencies, and increase capacity
Deliver performance results to the preferred vendors and ensuring appropriate business decisions are made with regards to vendor priority, performance improvement plans and / or supporting decisions to terminate relationships
Manage the off-boarding of any vendor to ensure there is no negative impact to the client or operations
Effectively on-board new vendors to ensure the standards of service are met appropriately
Monitoring the tracking of service credits &/or penalties against vendor performance in accordance with contract commitments; tracks actual spend against purchase and utilization forecasts to build and maintain a view of vendor utilization (penetration), as applicable
Conduct regular audit of vendor invoices/estimates and facilitate the resolution/escalation of invoice or credit-related issues in accordance with contract terms and conditions
Coach, lead and mentor team members, providing regular performance assessments to employees and their people managers
Bilingual (French/English) required
O.S.S.D or equivalent High School Diploma
10+ years of residential structural estimating and software knowledge
Expert in Residential scoping and estimating
ASD training, Clean Trust Certification for Fire, Smoke, Water Damage Remediation considered an asset
Possess a valid Driver's License, maintained in good standing
Formal training/experience specific to the Residential business unit
Insurance and Restoration/Vendor experience and background an asset
Proficient in the usage of Xact Software Solutions and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook and OneNote)
CIP / FCIP an asset
Effective and confident negotiation ability when dealing with Vendors

Gto-vendor Manager Resume Examples & Samples

Responsible for Vendor Oversight to ensure timely and accurate processing of transactions
Continuous monitoring of controls to mitigate risks and set up of governance framework in line with regulatory requirements
Lead the contract negotiation discussions with vendor
Manage the project implementation of new core banking platform for technology
Applies GTO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs
Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GTO functional team for time critical, complex or regulated tasks in particular
Informs product / function development to ensure a superior offering in the face of changing client needs and market trends
Informs the design and implementation of strategies to ensure continuous process improvement and partners with the COO and Change functions to scope and define change projects to deliver process and performance improvement
Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance
Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement
Analyze workflow and process for any new products or enhanced feature of existing product
Work with different processing units to develop work flow and support on the new products
Propose feasible processing solutions for new deals to respective processing units
Ensure delivery of assignment is completed according to schedule and meeting all intended objectives
Build and manage relationships between various user groups, technologists and management on project impacting Technology
Relevant experience in Vendor management and Project Management
Product and system knowledge in the product line
Basic analytical skills, flexible regarding production problem solving
Ability to work in virtual teams and in a matrix organizations
Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GTO offering
Knowledge in securitized products, Funds products especially hedge funds, and market and business knowledge in Equities / Fixed Income / Funds / Structured Products / OTC Derivative product is an advantage
Attention to detail and ability to prioritize
Innovative with ability to drive change
Able to work independently but with strong team work, and under pressure
Good computing skills

Logistic Vendor Manager Resume Examples & Samples

Responsible to manage several global Logistic Service Providers
Responsible for all spend towards the Logistic Service Providers
Contract Management
Manage escalations towards the vendors as well as towards internal stakeholders
Continuous focus on and driver of cost savings-initiatives
Be the business driver in all tenders
Realize efficiency gains and improve processes with the Services
IS/IT focus: Initiate and realize IS/IT optimizations
Build and maintain a professional relationship with our service provider(s) on Operational, Tactical and Strategic level. You are on top of the operation as well as driving tactical and strategic business issues
Initiate & secure commercial and sourcing gains/opportunities
Reengineer Logistic and business processes in the Supply Chain
First academic degree in Logistics / Bachelors degree
Min 5 years relevant experience: Knowledge of Warehousing and Transportation (Road and Air)
Knowledge and skills to run strategic and/or major projects; such as but not limited to: tendering process, major change projects, customer implementations, redesign of warehouse processes, new IS systems
Seniority achieved in Debating and negotiating
Proven track record
You need to be considered by our Service Provider as an authority in your area
LI-NN1
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics

Regional Vendor Manager Resume Examples & Samples

Formal training/experience specific to the
Insurance experience / background an asset
Mitchell Estimating System> and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook and OneNote)
Ability to communicate effectively, both verbally and in writing, with internal and external clients
Maintain positive morale and demonstrate team spirit
Understanding and knowledge of Master Services Agreements and Service Level Agreements
Results oriented and possesses excellent analytical skills
Proficient in performance management soft skills
Familiar with lean processes (5s)
Exceptional organizational and time management skills
Ability to function effectively in a fast-paced, multi-faceted environment
Ability to employ initiative and innovation to improve the effectiveness of the position

Vendor Manager Resume Examples & Samples

Communicate direction of SiriusXM’s sales operations organization and facilitate adherence to policies and procedures that support the overall department objectives
Collaborate with vendor partners on calling plans for week over week/month over month volume fluctuations to ensure sales commitments are met/exceeded
Recommend and develop actions to improve overall sales metrics including Net List Yield and Sales Per Hour component KPIs as well as operational efficiencies
BS/BA Degree and/or equivalent combination of education and experience required
Requires five to eight years of large-scale outbound call center experience
Requires a minimum of three to five years of vendor relationship management in the outbound call center industry
Strong background in consumer sales measurements and reporting, quality processes, outbound sales, retention and contract administration
Understanding of call center best practices, dialer management, staffing, outbound campaign management and scripting/CRM applications is preferred
Commitment to “internal client” and customer service principles
Ability to handle multiple tasks in a fast-paced environment

Commercial Vendor Manager Resume Examples & Samples

Vendor / supply /contract management experience
Cards knowledge
Procurement / contract management experience
Dispute resolution skills
Good MS Office skills, particularly MS Excel
Analytical & methodical approach
Excellent influencing, communication, presentation and motivational skills
PMI / Prince – desirable but not essential
Batchelor’s degree

Vendor Manager Resume Examples & Samples

Supporting the Service Relationship Owner, to onboard new external Vendors/Intra Group Outsourcings to VRM
Acting as the central point of contact to VRM Process in COO
Assuring that risk reviews are completed in time
Providing internal VRM training sessions
Supporting the resolution of mitigation action plans in VRM
Setting up of external Vendor reporting
Tracking mitigation actions and assuring progress
Providing process support for quality reviews
Driving the migration of former Internal Relocation & Outsourcing (IRO) data into the new Risk Vision Tool
Tracking the appropriate project clustering in Risk Vision
Supporting the identification of key performance indicators and setting-up quality control metrics that will be used to manage the Service Centers expectations, in the Performance Review Board (PRB)
Accompanying new migrations from front to back
Interacting with the COO Units, in order to ensure that vendor management related topics are covered
Organising monthly PRB meetings, sanity checks of the PRB Deck and tracking of open action points
Creating and governing the PRB Format
Owning Key Operating Procedures (KOP) and running annual releases
Acting as the key contact and owner of any Key Performance Indicators (KPI) changes which were discussed and agreed with the Regional Managers
Acting as the key contact for Regional Heads and Service Centres
Acting as the key contact for the Business Management Service Centres creation team

Global Security Vendor Manager Resume Examples & Samples

Develop, define and manage Global Security’s processes around working with vendors, contractors and contingent workers through the lifecycle of the relationship, following Facebook guidelines
Document Global Security vendor agreements and workflows for for the purpose of training, defining business direction or guidance on vendor related topics
Provides key business partners with information and recommendations to assist in successful vendor selection and onboarding
Define and optimize core operations with the focus on scale, while also ensuring vendors successfully scale with the organization and meet key business deliverables
Deliver vendor excellence through taking an agreement based approach to drive results
Creates and implements sophisticated processes and metrics to ensure vendor accountability to goals, objectives and deliverables
Develop and implement successful program evaluations to ensure vendor performance is meeting expectation
Maintain high level relationships with account management to ensure concerns and escalation issues are resolved swiftly
Organize, manage, and document review sessions between Global Security management, Facebook Strategic Sourcing and vendors/services providers to define, verify and review expectations of deliverables
Fosters strong cross pyramid partnerships and able to effectively prioritize workload demands to meet project deadlines
Foster a sense of urgency in management of the vendor selection process through initial proposal to fully executed agreements in partnership with key stakeholders and Strategic Sourcing with Strategic Sourcing

Vendor Manager Resume Examples & Samples

Knowledge. Work with the business and vendor partners to understand their products and services, vision, strategies, and tactical plans in order to best synthesize vendor and business opportunities within the Vendor Management functions of contract, risk, performance and relationship management
Contract Management. Fully aware of the key contractual terms and conditions within the contracts of the portfolio of vendors under management and their commercial implications to the business in order to effectively manage vendor agreements and relationship. Actively manage the contracts constantly looking for opportunities
Risk Management. Facilitate and support all risk and compliance related activities for the portfolio of vendors. Anticipate impacts to the business and proactively work with stakeholders to minimize disruptions while satisfying the requirements of the various risk policies of Bank. Maintain, track and monitor various risk and compliance assessments as per TD Bank policies to ensure timely completion of these assessments. Liaise with a variety of internal risk and compliance stakeholder groups on a frequent basis to ensure currency of knowledge
Vendor Governance and Performance. Implement, facilitate and monitor governance frameworks for each vendor in the portfolio. Evaluate vendor performance and ensure the prompt and thorough resolution or escalation of performance issues, understanding/managing risks associated with customer facing/impacting vendors
Relationship Management. Single point of contact for distribution executive team on day to day / BaU vendor related concerns/opportunities. Proactively develop and maintain effective relationships, with internal TD partners and vendors to ensure business priorities are clearly understood and met, objectives are aligned, and opportunities maximized
Expense Management: Optimization of Phone Channel vendor expense management. Own forecasting and planning accountabilities for vendor related expenses
Optimization and Communication: Constantly looking for, and developing, ways to optimize vendor management practices within the team to create efficiencies and create more value for the Phone Channel. Co-ordination and delivery of Phone Channel communication deliverables to management and employees impacted by vendor management changes
Two plus years Vendor Management experience is an asset
Previous Phone Channel experience is an asset
Proven strong conceptual, analytical and problem solving ability
Ability to navigate and leverage internal relationships and functional areas across the organization, with a proven ability to get things done
Strong Relationship Management capabilities and experience a desired asset
Proven ability to impact and influence results
Excellent Presentation skills, with proven ability to manage by positive influence and work effectively with a number of Senior Stakeholders
Demonstrated business acumen in order to translate concepts and strategies into successful projects and day to day activities
Highly motivated individual with a proven track record of delivering results through ambiguity
Able to deliver on multiple priorities and the requests of multiple executive stakeholders in a fast paced and dynamic environment

Vendor Manager Resume Examples & Samples

Drive vendor negotiations on the existing and new investments in collaboration with internal Strategic Sourcing and various internal partners
MUSThave broad experience in IT infrastructure
MUSThave prior Business Management experience
MUSThave prior cost reduction experience in an IT environment
MUSThave prior vendor management or equivalent experience
Strong analytical skills. Excel power user. Ability to tackle complex projects with data from various disparate sources and deliver succinct, accurate and actionable information
Proven organizational experience dealing with multiple levels
Proven communication, negotiation and organizational skills. Able to clearly articulate messages both verbally and in writing, with superior active listening skills
Possess sound knowledge of financial concepts
Proven process improvement skills Sound understanding of Lean Management principles would be an asset
Highly flexible and able to quickly adapt to changing priorities. Demonstrates leadership qualities, comfortable working in a fluid, changing environment
Ability to multi-task and manage multiple team and client demands concurrently
Strong relationship building abilities and a professional approach, with the ability to interact at all levels within the organization
Proven ability at building consensus and relationships with clients

Vendor Manager Resume Examples & Samples

Manage external vendors to ensure that our external customers and internal business partners needs are met
Manage several concurrent multi-department projects, aggressively driving a team of internal and vendor partners to implement a desired strategy in expected timeframes
Respond to time sensitive requests from senior management for various requests
Assist partners and team members to handle difficult/complex escalated issues with our vendor partners
Work with Legal, Procurement, and Finance on a regular basis to develop contracts, budgets and desired outcomes with each of our vendor partners
Maintain key reporting and scorecards for each of our vendors
Manage a significant expense budget
Develop and deliver presentations to senior management on a frequent basis
Develop strong relationships with vendors and internal partners and leverage this to get desired outcomes
This individual should be comfortable for a fast paced environment with multiple concurrent projects. This position will interface heavily with several vendors, many partners within ThankYou and Global Rewards, Finance, Procurement and legal
BA/BS required as is 5-10 years related experience or equivalent type experience. Master’s/MBA preferred
Successful track record in managing complex projects or vendor relationships that entail collaboration with cross-functional teams (e.g. Agencies, Vendors, Legal, Finance)
Excellent organizational skills, project management and attention to detail
Broad, strategic thinking with the ability to problem solve and develop a range of solutions on multiple issues
Procurement, Vendor Management and Finance experience is a plus
Strong Communications and presentation skills
Strong Analytic skills
Ability to successful interact with various levels within organization, influence and work across multiple teams, functions, businesses, geographies. Ability to collaborate with cross functional teams to establish strong results –oriented partnerships
Ability to work independently as well as manage project teams
Teachable and a constant learner with the desire to shape their role
Strong Customer focus, pragmatic problem solver, takes accountability, is decisive
Able to work highly autonomously, as needed

Vendor Manager Resume Examples & Samples

Serves as the liaison between organization management and vendors to ensure vendor partners are effectively managed and contracts are fully leveraged
Develops internal and external (Vendor) SLAs and metrics necessary for monitoring the results of vendors
Conducts regular performance reviews with vendors and authentically communicates needed improvements
Develops company guidelines and best practices for vendor management and viability measures. Monitors the results and identifies needed improvements through request for feedback
Assists the organization in the application of vendor selection criteria processes. Assists in developing the RFP
Works with legal and organization management to drive contractual or legal agreements through negotiation to final execution. Provides ongoing management and oversight for vendor contracts once executed
Develops opportunities to influence strategic vendors direction / initiatives to ensure they are aligned with the needs of the organization and drives year-over-year performance improvements from these vendors
Bachelor's degree in Business, or related area, or an equivalent combination of education and work experience
Minimum of 5 years of experience in a vendor liaison / management or similar role working with multiple business units to drive vendor performance and consistency
Experience in vendor pricing methods such as rate cards and pricing methodologies
Knowledge of industry best practices in contract negotiation
Ability to prepare and effectively lead negotiation sessions

Information Technology, Vendor Manager Resume Examples & Samples

Single point of contact for IT strategic suppliers
Evaluate existing supplier delivery, cost, and quality performance through the development and maintenance of a supplier scorecard
Work with suppliers to implement improvement initiatives
Meet regularly with internal staff to stay informed of strategic direction and how it would be supported by current and future supplier relationships
Represent A&F when meeting executive teams from strategic suppliers
Collaborate with A&F IT functional managers and their business partners to create clear program goals
Monitor contractual agreements and manage any renewal activities
Drive quick resolution for ALL billing issues
Execute to all new supplier set-up and on-boarding needs
Host A&F IT supplier summit planning and charitable event support
Participate in the A&F corporate Supplier Risk Management of IT suppliers
Minimum of 5 years experience in IT, account management, HR, or procurement preferred
Excellent organization skills and attention to detail, including the ability to prioritize and manage multiple tasks
Strong understanding of the IT industry, retail is a plus
Strong communication skills and executive presence
Work effectively under pressure
Proven results in increasing value and reducing costs

Vendor Manager Resume Examples & Samples

Understand the fundamental principles and accountabilities of the Enterprise Vendor Management Framework and the Procurement Methodology
Develop and maintain effective relationships with internal TD partners and vendors to ensure RESL business requirements are met and objectives are aligned
Understand the contractual terms and conditions, and the commercial implications to the business
Lead the contract amendment/change process on behalf of RESL, act as the primary point of contact for change requests, and facilitate the approval process engaging the appropriate internal stakeholders (including SSG, Legal, Finance, Technology, TRM&IS, etc.)
Act as primary point of contact for general dispute resolution, incident management, and the issues & escalations process
Review SLA results, manage outstanding issues/enhancements, identify future opportunities
Maintain IAD logs and ensure timely and consistent follow-up of action items from LOB’s, vendors and internal teams
Identify and recommend process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business
Act as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes, as well as vendor services currently utilized
Analyze the feasibility and impact of new initiatives, process improvements, technical solutions and/or products/features

Client Services Operations Vendor Manager Resume Examples & Samples

Own performance management and drive results through weekly, monthly and quarterly operational rigor with partners. Identify and articulate performance trends in relation to process, product, bugs or individual/team performance gaps and define clear actions to continuously improve operational metrics
Support and lead strategic initiatives to grow our business through reactive and proactive service initiatives
Support our customers at scale with one to many initiatives inside Facebook, Communities and Help Center in order to educate our customers on our Facebook products
Work closely with our partners and sales teams to support our advertising customers and deliver consultative support and education on our Facebook products
Identify trends and process re-engineering opportunities to enhance our products, support processes, optimize workflows and improve operational efficiency in order to increase customer satisfaction and product adoption
Perform data analysis and execute data-informed initiatives that will improve our customer experience and drive business growth
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
Work cross-functionally with sales, marketing and product teams within Facebook
Minimum of 3 years experience in scalable operations (internal or external stakeholders) and/or service/sales role preferably in high paced ecommerce environment
Ability to shift priorities quickly to drive performance, while maintaining a high degree of organization and control
Strong project management skills and experience running strategic projects with cross-functional teams
Strong coaching skills and interpersonal savvy
Strong analytical skills, with experience solving ambiguous problems using data and providing practical business insights
Highly effective at interacting with external customers and serving as a subject matter expert on Facebook advertising products
Action bias, ability to be a self-starter, overcome barriers and work collaboratively in a fast paced, challenging environment
Highly motivated and hard-working, and able to think clearly under pressure
Track record of driving process re-engineering, customer improvements & cost optimisations
Fluency in English preferred

Lead Vendor Manager Resume Examples & Samples

Identify, analyze, and recommend vendor solutions that support strategic objectives
Partner with leadership to develop effective vendor relationships that ensure high performance and competitive pricing
Interpret vendor contracts, participate in contract change negotiations, and monitor fulfillment of contractual obligations
Champion and execute vendor management best practices to maximize the value of vendor relationships
Bachelors degree in business administration, operations management, or other directly applicable field
Exceptional written and verbal communication skills; demonstrated ability to lead difficult conversations and collaborate, facilitate, and achieve consensus amongst key stakeholders
Ability to effectively manage ambiguous situations and drive towards clarification
Results-oriented with a demonstrated ability to influence others and drive change
Demonstrates self-motivation and a positive attitude

IT Vendor Manager Resume Examples & Samples

Manages employees directly, through subordinates and occasionally other managers. Establishes performance goals, allocates resources, assesses annual performance and recommends individual merit and promotional increases
Prepares project plans including scheduling, costs, resources and other operational concerns
Analyzes management needs regarding information retrieval, data control and use of computing and data processing resources and processes. Maintains knowledge of emerging technologies and recommends/evaluates technologies
Maintains professional contacts with other companies, research bodies and equipment manufacturers concerning computer applications and equipment
Directs and/or assists in the continuing review of present systems and methods, and the formulation of new and revised systems, examining techniques in use and determine appropriate changes to effect improvements, reduce costs and enhance efficiency
Plans, coordinates and schedules investigations, feasibility studies and surveys, including the economic evaluations of proposed and existing systems
Ensures proper coordination between assigned staff and all interfacing staff and groups
Ensures adherence to bank and information systems policies and procedures, security measures and audit standards
May conduct vendor negotiations and develop contract proposals
Provides technical expertise in the examination and definition of objectives of existing or proposed systems and in the design of improved systems utilizing information technology
Assist in the development of cost and time estimates for capital budgeting plan
Assist in the development of operational budget plan for the area
Bachelor's degree in information systems or related field
Seven to ten years directly related experience
Extensive working level systems knowledge
Experience managing staff and managers
Technical skills in systems management, technologies, integration of distributed systems for centralized control and optimization
Must have understanding of mainframe, mid-range and micro-technologies, platforms and networks (LAN, WAN, VANs.)
Knowledge of ACD and V systems
Analytical and research
Budgeting skills
Compile statistics, prepare forecasts and recommendations
Cost analysis projections
Demonstrated management
Develop business proposals
Develop installation policies and procedures
Effective negotiating
PC proficiencies
Planning, organizing and controlling
Presentation
Team building

Customer Service Vendor Manager Resume Examples & Samples

Develop strong relationships with key vendor(s)
Responsible for establishing and maintaining strategic and tactical operational targets and KPI's for performance in conjunction with business targets
Partner with the Procurement Organization on RFP process development and ensure proper requirements are met
Develop and monitor vendor performance, relating to duties specific to their service level agreement: average speed of answer, quality assurance etc
Ensures daily clarity, accountability, communication and cooperation
Maintain a process of continuous review, feedback and action in order to spot areas of opportunity
Serve as a Project Lead for cross functional projects that impact a current or future vendor; develops project plans, communication materials, and deliverables in support of project
2+ years of progressive call center operations experience
Vendor management expertise
Leading people and organizations
Strong customer service/call center experience - managing contracts and negotiation, experience in leading change, exceptional communication skills, strong ability to manage conflict. High accountability with demonstrated ability to deliver
Strong team player with extensive experience working in a team-oriented, collaborative environment
Highly self-motivated, self-directed, and attention to detail
Ability to manage and interface with vendors at multiple levels in the organization
Ability to travel domestic and internationally

Title Vendor Manager Resume Examples & Samples

Oversees the preparation of complex reports, performance and vendor production analysis
Serves as a high level point of contact for business partners
Exceptional operational experience and understanding, including process establishment and documentation
Ability to multi task and handle various project with aggressive deadlines
Extensive knowledge of vendor contractual agreements
Effective change management skills
Ability to understand and evaluate workflows to optimize and streamline
Great analytical abilities and reporting skills
Exceptional verbal and written communication skills with the ability to communicate across all lines of businesses within and outside of the firm
Ability to interact and work with all levels of staff and leadership
Engage with internal partners to develop and implement various strategic initiatives by developing relationships and ensure critical metrics are met
Work with internal and external partners to ensure that plan/program requirements are communicated and that a smooth execution of the transition takes place
Minimum of 10 to 15+ years of experience in banking and/or Mortgage banking with proven results in operations
Prefer Mortgage industry or broader financial services experience
Very strong problem solving and organizational skill
Ability to examine problems, derive solutions and manage execution
This position requires excellent communication skills (written and oral) as well as excellent analytical skills
Must possess strong computer skills such as Microsoft Word, Excel, and PowerPoint
Travel approximately 25% of the time

Sheffield Vendor Manager Resume Examples & Samples

Act as Business Vendor Manager (BVM) for GoldPoint (DHI), White Clarke, SAP, and any other vendors related to the system replacement project or listed as Sheffield vendors in Hiperos. Perform BVM tasks as required by Hiperos and Enterprise Vendor Management (EVM) policy. Assist with Disaster Recovery Testing with these vendors as needed
Remediate Audit finding 1573125 regarding Vendor Management with target date 6/30/17
Perform Annual Vendor Inventory (obtain list of vendor invoices for previous 12 months from BB&T AP; review and compare to previous lists to determine if any vendors need a Sheffield LOB Vendor Manager assigned; if yes, work with EVM to have them assigned)
Review monthly dashboard sent by Enterprise Vendor Management and follow up on delinquent items
Be aware of all of Sheffield’s vendors and Business Vendor Managers
Act as facilitator to find appropriate resources to answer Business Vendor Manager Inquiries
Be familiar with Enterprise Vendor Management policies, standards, and procedures
Review and revise Sheffield’s Vendor Management Procedures biennially
Learn to navigate Hiperos, EVM’s vendor management application (location of various information and documents, how to pull reports, etc.)
Attend training webinars hosted by Enterprise Vendor Management, Compliance, etc. Read informational/training emails sent by EVM. Facilitate training of BVMs as needed
Facilitate EVM initiatives (such as vendor due diligence tasks, SLA/KPI monitoring, vendor complaint management, vendor compliance monitoring, etc.) within Sheffield as needed
Work to determine “best practices” for vendor management within Sheffield. Develop KPIs as needed
Oversee complaint log related to Vendors
Manage the SME’s process of evaluating vendor SLA’s
Tightly tied to the bank for Vendor Mgmt related to new vendors
Audit SME’s for their vendor management process
Participate in various Compliance and Risk related activities
Assist with Dealer or Distributor Management as needed
Other duties as directed
Five years of financial services experience
Process change management skills
Interpersonal skills that facilitate team-oriented process change efforts and problem solving
Proficiency in basic computer applications such as MS Office
Strong conceptual abilities to analyze problems and opportunities and devise solutions
Ability to travel as needed, occasionally overnight
Graduate Degree
Indirect lending experience

Strategic Vendor Manager Resume Examples & Samples

Vendor relationship management in assigned GMO business areas
Defining the strategic sourcing needs over short, medium and long time frames through partnership with appropriate GMO function heads
Developing strategic vendor partnerships with suitable supplier management and oversight plans
Coordinating cross-functional support for outsourced activities
Developing and implementing tools and processes for process/product knowledge transfer to vendor sites
Partnering with Janssen R&D Procurement and External Alliances to ensure appropriate sourcing, contracting, and supplier management mechanisms are in place and exercised as needed
Facilitating internal and external audits and inspections of vendors
A minimum of a Bachelor’s degree and 6 years of healthcare industry experience is required
Current operating knowledge of global Pharmacovigilance regulations is preferred
Strong knowledge of drug Pharmacovigilance end to end processes is preferred
Supplier management experience preferred, e.g. Certified Professional in Supplier Management (CPSM) is preferred
Strong financial and analytical skills with demonstrated problem solving ability in complex, multi-organizational environments, international experience is preferred
Project management experience emphasizing demonstrated leadership skills with ability to lead cross-functional teams successfully is preferred
The ability to communicate clearly and concisely in verbal and written form; exceptional presentation skills and networking abilities and the ability to influence, negotiate and communicate with both internal and external customers is required
Process Excellence experience, evaluating operations and procedures against outcomes, drafting management recommendations and implementing improvements efficiency, accuracy and compliance showing bottom-line results is required
A working knowledge of the use of Microsoft suite of software products including Excel and Word is required
Travel will be up to 15% both domestic and international.Drug & Product Safety Operations

Vendor Manager Resume Examples & Samples

Screening external candidates and contacting potential resources
Ensuring our vendors’ documents are updated and on file
Working closely with them to have their issues solved as earlier as possible, and liaison with appropriate departments for this purpose
Ability to multi-tasking and changing priorities
Organized, performance-driven, innovative, flexible, proactive
“Own-it” spirit
Ability to work to deadlines
Advanced MS Office skills
Preferred
Experience with Social Media for recruitment purposes
Degree in Translation, Linguistic studies, or Human Resources
Experience in the translation industry
Experience as a Vendor Manager

Vendor Manager Resume Examples & Samples

Taking care of the whole recruitment process of new vendors (linguists)
Be knowledgeable in the translation industry, including leaders, competitive date, proposal formats, competitive rates, and marketing strategies
Research and understand all industries that TransPerfect Translations markets to, including industry leaders, current events and any other pertinent data
Be conscious and aware of competitive organizations, and the strategies used by competitors
Instruct new hires on vendor testing
Report to DM any feedback regarding new hires and their performance
Strategize with DM to find a viable means of making processes more efficient
Perform other special projects or duties when required
Willing to learn new things, be open to challenges and thrive on success
Ability to prioritize activities on a daily basis to accomplish project goals effectively and efficiently
Ability to work independently and exceptional motivation
Ability to support multiple projects by keeping accurate and up-to-date project specs
Ability to maintain and update vast amounts of information accurately
Experience with spreadsheets and word processing
Ability to negotiate, maintain budgets, and schedules
Superior writing and communication skills within a professional context
Strong organizational skills, attention to detail, and the ability to multi-task
Fluency in any foreign language
Prior translation industry experience

Assistant Vendor Manager Resume Examples & Samples

Provide on-the-job support to the Vendor Management team
Proactively recruit new resources to expand the company’s database of external linguists
Test recruited linguists according to specialized skill sets and the company’s testing process
Negotiate preferred rates with recruited linguists according to company, department or project needs
Promote newly recruited and tested linguists to the appropriate production teams
Assist production and sales teams on a daily basis with vendor-related issues and questions
Establish and maintain excellent relationships with contract translators, proofreaders, production staff and internal Quality Managers globally
Strategize with direct manager to find a viable means of making processes more efficient
Attend trade shows and conferences as needed
Proactively seek additional tasks and duties to benefit TransPerfect Translations as a whole
Be knowledgeable in the translation industry, including leaders, competitive data, proposal formats, competitive rates, and marketing strategies
Minimum Bachelor’s degree or equivalent
Experience in negotiating and persuasion
Effective time management

EU Tenders Vendor Manager Resume Examples & Samples

Screening external candidates and contacting potential resources with EU or thematic experience
Taking care of the gathering of CVs according to the needs of the different tenders and the recruitment process of new vendors
Responsible for managing the approved pool of resources for each EU/Public contract and of the resource post-submission process
Building strong relationships with all vendors at tendering stage and after contracts have been won
Keeping an updated database with all the relevant information on linguists

Strategic Vendor Manager Resume Examples & Samples

Negotiate multimillion dollar agreements in partnership with cross-functional teams
Establish strong partnerships with vendors and internal customers
Identify areas for improvement and champion change
Drive vendor best practices across the division
Bachelor's degree or equivalent work experience
At least 10 years’ experience with the management of suppliers to agreed contractual services
At least 10 years’ experience with design, development and utilization of formal IT vendor contracts with internal or external customers
At least 4 years’ experience with tools, facilities and techniques for managing and administering data
J.D. preferred
Finance / accounting
Leading cross-functional teams
IT vendor negotiation

Digital Vendor Manager Resume Examples & Samples

Support management in defining and managing a compelling global digital vendor program that includes a win-win engagement framework for both MasterCard and participating digital vendors
Manage the implementation of the key aspects of the digital vendor program and help define, monitor, and report on its key success metrics. In particular ensure that all MasterCard processes involving participating digital vendors are streamlined and effective
Manage the relationship with assigned digital vendors: represent MasterCard vis-à-vis such digital vendors, co-ordinate all MasterCard initiatives involving them, and identify, execute, monitor, and report on the success of the individual win-win partnerships for them
Provide subject matter expertise on digital vendors in general and – at a more detailed level - for the assigned ones to a broad range of MasterCard teams to whom they are relevant
Champion digital vendor program with key internal stakeholders and, where appropriate, with key external stakeholders
Represent MasterCard in selected external events and communications
Outstanding written and verbal communication skills, in particular to present novel concepts to senior managers
Outstanding ability to work collaboratively and deliver results in a highly cross-functional environment
High self-motivation and ability to work autonomously; “can do” attitude; strong customer and results orientation
Eager to work in a fast-pace evolving environment
Broad knowledge of MasterCard and fluency in both contactless and remote card-based payment concepts; familiarity with MasterCard’s digital payments solutions is a strong plus
Strong problem solving, analytical and data gathering skills
Ability to travel (5-10%)
Fluency in English; additional European languages are a plus
LI-KV1

Third Party Vendor Manager, VP Resume Examples & Samples

Technology Infrastructure
SDLC
Third Party Management
DICE-3

Senior Vendor Manager Resume Examples & Samples

Manage supplier performance to ensure contract requirements compliance
Establish vendor alliances through communication and information sharing. Ensure vendors remain focused on our mutual goals, plans and invests to meet our growing needs. Ensure vendor can scale to support our changing requirements
Maintain requirements documentation to ensure requirements are kept current and changes are negotiated in a timely manner
Work with key internal stakeholders to collect detailed business requirements for their technology needs
Ensure timely resolution of issues related to vendor performance
Able to communicate with at all levels management inside and outside the company
Identify, evangelize and train internal and external organizations on processes
Maintain relationships with internal departments to maintain policies and practices
Actively contribute to our team’s culture of having fun together, embracing change and delivering
Passion and conviction. You drive to deliver exceptional results and inspire the same passion in others
“Whatever it takes” attitude. You have a track record for always going the extra mile; you are self-directed and resourceful
Excellent communication skills. You are a people person and a relationship builder. You know what to say and more importantly, how to say it to anyone from peer to senior executive
Attention to detail. You don’t let anything fall through the cracks
Customer focus. You deliver customer support like you expect to receive it: with excellence and positivity. You have the ability to identify and solve problems independently and demonstrate good judgment when escalating issues
Multi-tasking skills. You have mastered the art of juggling multiple tasks at once, and can respond quickly to changing priorities in a dynamic environment
Solid presentation skills. You craft engaging and compelling presentation material and present it with confidence and enthusiasm
Bachelors’ Degree in business management, financial management or equivalent
Experience with multi-national vendors and vendor management practices

IT Vendor Manager Resume Examples & Samples

Assists strategic IT sourcing vendors in the conduct of their business relationships with AmerisourceBergen, especially in the areas of contracts, policies, and processes compliance relating to delivery of services
This includes creation of contractual documents, preparation and finalization of MSAs, SOWs and contract amendments, and working with AmerisourceBergen legal as appropriate
Partners with IT management and provides oversight for the contractual issues associated with multi-sourcing, including contract interpretations, amendments, benchmarking, etc
Manages workflow and associated procedures relative to contract change requests and requests for service
Provides recommendations for improvements to processes, procedures, workflow and organizational structures for contract management
Monitors the performance of the commercial-sourcing agreements and the overall relationships with the vendors
Manages strategic account relationships with senior management of supplier. organizations, including a leadership role in cross functional and cross business unit sourcing teams as well as in negotiations effort with suppliers
Understands and masters contracting best practices, negotiation strategies, and tactics
With the IT Finance lead, administers commercial and financial arrangements with vendors to include billing, invoicing, performance/penalty adjustments and internal chargebacks, where appropriate
Works with internal and external stakeholders in a way that positively engages their support using problem solving, persuasion, and proactive communication skills
Helps establish common goals between key stakeholders and vendors, and drives communication between both parties
Translates business and IT requirements skillfully in the most-appropriate approaches to identify, evaluate and select the right vendors in partnership with BT/IT management
Analyzes market trends in technology and IT service delivery. Studies market and technology developments that involve leading and emerging vendors, evolving pricing models and emerging service delivery models, such as software as a service or application utility
Outstanding knowledge of product and supplier base, B2B sourcing, and industry trends affecting supplier’s business in the categories managed
Outstanding negotiation skills and contract optimization skills
Ability to deal with confrontational situations in a positive manner
Demonstrated ability to work collaboratively across the organization
Strong leadership skills; ability to lead a team and work with suppliers in order to meet company objectives
Strong interpersonal skills; ability to develop and maintain business relationships
Outstanding problem solving skills and ability to apply the appropriate tools and level of analysis to specific situations
Ability to communicate effectively both orally and in writing
Strong analytical and mathematical skills
Strong organizational skills; attention to detail
Strong computer skills in order to operate effectively with company systems and programs
Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing
Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus
25% or more time is spent looking directly at a computer
Associate is frequently required to stand, walk (or otherwise be mobile)
Ability to deal with stressful situations as they arise

Vendor Manager Analyst Resume Examples & Samples

Understands and performs all job responsibilities to a high standard
Displays necessary skills, knowledge and expertise
Demonstrates understanding of how role/job function fits within the context of the broader business
Delivers high-quality, accurate results
Incorporates knowledge of policies and practices into work
Problem solving, analytical skills and decision making
Understands and analyzes issues; suggests creative solutions
Demonstrates good judgment; reaches sound conclusions
Is flexible, adapts quickly to new circumstances or priorities, is open to new ideas
Seeks assistance as appropriate
Self-motivated, takes initiative, possesses creative problem-solving skills and willingness to offer suggestions for improvement; builds relationships to leverage resources
Demonstrated diligence, attention to detail and technical intuition
Ervice-oriented, flexible, positive team player
Possesses organization skills and composure: ability to handle competing priorities and to work effectively in a challenging fast paced environment
Exercises judgment in managing confidential/sensitive information; trustworthy

Senior Technical Vendor Manager Resume Examples & Samples

Conducts Vendor Business Reviews, tracks action plans, and creates CIO briefing documents
Reviews and enforces contractual terms and service level expectations
Develops, recommends, and/or implements strategic initiatives associated with improving practices
Manages, establishes, and develops policies and schedules
Collaborates with inter- and intra-departmental stakeholders on Vendor Management content and processes
Contributes to organization’s body of knowledge on process design, modeling, execution, monitoring and optimization
Sets performance direction which translates broader initiatives into clear team objectives and concrete goals that align with other groups for efficient, coordinated action
Creates clear and measurable goals
Holds self and vendors accountable
Monitors progress and results; gives feedback effectively to vendors and makes tough decisions when appropriate
Creates and manages key metrics (e.g. Service Level Agreements, Operating Level Agreements) and Policies
Directs the lifecycle activities for existing contracts
Identifies new technology solutions and works closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives
Drive strategy and selection of vendors
Experience creating communications for a leadership audience
3+ years related experience within a technical field
Experience managing Business Requirements, Project Plans, Project Schedules and associated project materials
Outstanding written and verbal communication skills, able to clearly and concisely communicate information at multiple levels, adapting easily to change
Ability to assess the impact of new process or project requirements on existing complex processes
Strong business and technical writing skills producing clear and unambiguous deliverables to all levels of the organization
Has ability to deal constructively with change
High-energy, roll-up-your-sleeves attitude
Displays a strong work ethic and sense of urgency. Demonstrates strong initiative to make things happen
Minimum of Bachelor’s Degree in Business or Technical Discipline or equivalent experience

Care Vendor Manager Resume Examples & Samples

Understand the customer lifecycle
Knowledge of customer pain points to identify points in the lifecycle to treat
Ability to deliver and articulate results to senior management
Advance knowledge of financial and operations processes
Manage partner resources to deliver on retention/winback objectives
Bachelor's degree and four years related work experience or eight years related work experience post high-school
Two years vendor relationship experience
Eight years of related telecommunications or customer service experience
Three years experience working in save desk/winback organization
Three years supervisory or management experience

Vendor Manager Resume Examples & Samples

Prior vendor Field Ops relationship and/or contract experience with one or more of the following vendors ALU, Ericsson, Samsung, EMS and Goodman
Strong end-to-end system understanding of LTE, EVDO, and CDMA RAN networks
Four years of experience with implementation, optimization, and operation of network performance measurement systems installation and configuration
Demonstrated project management and/or consulting experience
Proven problem solving and analytical skills in a cross-functional/vendor relationship
Excellent verbal and written communications skills with experience of presenting material to key stakeholders, management and executives

Pricing & Vendor Manager Resume Examples & Samples

Negotiate with APAC vendors to –
Obtain best market rate for day-day local access pricing requests and key bids
Strong knowledge of telecommunication data services
Experience in vendor quote management
Telecommunications Engineering degree, a plus
Fluent spoken and written English

Vendor Manager, Technology Sourcing Resume Examples & Samples

Leading or supporting cross-functional teams through full life-cycle sourcing projects including project planning & management, analysis & strategy, supplier evaluation & selection, negotiation, and ongoing supplier relationship management
Creating and delivering compelling quantitative analyses and solution-focused presentations that influence key decision-makers
Fostering a collaborative environment among stakeholders and with other supporting teams (e.g., Legal, Finance, Segment-specific Sourcing teams, etc.)
Mentoring less-experienced staff and driving internal capability development
Ten years of sourcing or related experience, with at least five years supporting the sourcing of professional services and/or staff supplementation services, including experience in a leading role in the sourcing of a large-scale IT managed services agreement for a Fortune 100 company
Internal or external business consulting experience
Experience in a leading sourcing role for at least three outsourcing or managed services agreements involving infrastructure management, application development and/or maintenance, network services, end user computing, help desk services, and/or IT security
Experience working for a large managed services provider
Experience litigating disputes over large managed services IT agreements
Experience in designing and implementing new processes in a complex environment
Experience participating in the development and deployment of new business applications, preferably in the areas of sourcing, supplier management, contract management, project management, and/or reporting
Experience in media/entertainment industry
Experience working for and negotiating with Fortune 100 companies
Experience with Ariba or other eProcurement tools
Experience with SAP or other ERP
High School mathematics

100

Senior Vendor Manager Resume Examples & Samples

Serve as Subject Matter Expert for services provided by vendors for the Global Supply Organization, including contracts, business requirements and various Points of Sale
Manage delivery of global services and execution of complex global agreements, including, SOW’s, defined SLAs, KPIs, and other deliverables
Collaborate with the business owners, procurement, and legal teams to ensure new services are articulated and supported by vendor agreement
Lead RFP/RFI processes for new vendor selection
Drive a culture of continuous improvement, including root cause analysis and corrective action
Ensure contracted rates are delivered
Employ effective communication, including regular operational meetings and reporting as well as coordinating global QBRs to drive ongoing stakeholder engagement and results
Serve as escalation point for internal and external vendor related issues and collaborate with business owners, Legal, and Procurement teams to ensure successful resolution and service delivery
Provide consultancy on trends for new and/or emerging markets
Support production teams on resource allocation and planning
Drive savings and benefits through organization across various GSO activities
Responsible for complex negotiations across several business units
Develop vendor policies and procedures to maximize performance and service quality
Manage prioritization for multiple projects across various regions and points of sale, to maximize benefit to Expedia
3-5 years’ experience directly managing vendor relationships including SASS and other outsourced service providers
Direct experience managing RFP and vendor selection processes required
Previous experience with contact center/call center suppliers
Experience with POS systems and related support models strongly preferred
Ability to collect, manipulate and use data to drive decisions and strategies
Bachelor’s degree in business administration or related field
LI-EB1

101

Construction Vendor Manager Resume Examples & Samples

Experience in dealing with municipalities and utility companies
Past experience in conflict resolution with external vendors
Good knowledge of the technical design associated to the outside plant and its technologies
Excellent knowledge of project management
Knowledge of construction quality standards and health and safety
Customer oriented with a high team spirit
Excellent organizational skills, including planning of workload and stress management
PC Proficient – MS Office, Windows environment
Valid G Driver’s license
Bachelors of civil engineering or equivalent
PMP certified
Experience in civil management and contract administration

102

Vendor Manager Resume Examples & Samples

3 or more years’ experience in Sourcing, Purchasing, and related topics
Proven capability to drive difficult negotiations through to successful outcomes
Track record to show significant cost reduction
Capability to drive necessary actions to achieve a sourcing strategy
Demonstrated ability to hold others accountable, within teams and with vendors
Skilled as key participant and leader of cross-functional projects
Travel within region likely at 10 – 15%

103

Vendor Manager Resume Examples & Samples

Coordinating and executing against Enterprise baseline deliverables
Managing performance and mitigating risk for vendors aligned to High risk services
Identifying potential risks, implements key controls, and validating the banks performance and risk objectives
Collaborating with Sourcing in establishing appropriate contractual terms
Serving as the primary liaison between vendor and end user
Managing the satisfaction of the business with the vendor to constantly re-evaluate their needs
Identifying issues and emerging risks and bringing immediate visibility to appropriate senior leaders
Minimum 5 years experience with a strong understanding of Human Resources information technology, application components, and business process design
Project / program management experience or vendor management in a large, global organization
Experience with internal control teams (audit / risk / compliance) and ability to partner effectively with clients, peers and external providers in order to ensure delivery fully integrated services
Strong influencing skills through verbal communication and high impact, data-driven presentations
Experience writing and interpreting service contracts to include service level agreement governance
Intellectually curious with strong appetite for learning and development
Knowledge of Ariba and/or VRPM platforms

104

IT Vendor Manager Resume Examples & Samples

Develop and deploy appropriately rigorous RFP/SOW/Contract strategy, processes and tools
Structure and manage the contracting process
Partner with VM Manager and other appropriate parties in IT, GSM and Legal to develop and deploy negotiating strategies that establish and reinforce productive provider relationships and ensure delivery of reliable, stable, scalable, cost effective, and secure information technology services
Partner with VM Manager and GSM in all external MSP and Strategic Supplier negotiations
Establish and maintain collaborative partnership with GSM and Legal to ensure timely and efficient functional support
Establish and maintain collaborative partnerships with EM, SLM, and IT operations to ensure effective translation of business and technology requirements into market-current RFPs and contracts
Establish and maintain collaborative partnership with CM to ensure RFP compliance with financial expectations and requirements

105

Consultant Vendor Manager Resume Examples & Samples

Alignment of business expectations with vendor deliverables
Participation in and facilitation during vendor meetings
Add value to the client/vendor relationship
Provide assistance during the financial, cost containment and vendor contracting processes
Budget management including planning, tracking, forecasting, monthly and ad-hoc reporting
Financial planning and analysis through the use of financial tracking and forecasting processes
Assist in vendor contract review and execution
Reviews deliverables for quality
Financial analysis and business planning services
Bachelors degree from an accredited university with a concentration in a technical field such as Finance, Accounting, Business or Telecommunications
Minimum of 3-5 years of consulting and/or relevant work experience
Minimum of 3.0 undergraduate GPA
Demonstrated working knowledge of reviewing legal, contract terms related to consulting, services industry, domain or functional solutions
Proficient in Microsoft Office Suite applications and Microsoft Project or other work planning tools
Excellent interpersonal, consulting, and client-facing skills
Demonstrated leadership ability in a team environment
Excellent organization, leadership and customer service skills
Ability to communicate effectively with multiple levels of contact

106

Associate Vendor Manager Resume Examples & Samples

3+ years of vendor/partner experience and/or film industry experience in business development or content acquisition roles
Strong sense of business judgment
Successful business development and/or Partnership building work
Strong communication and organizational skills
Excellent data analysis, quantitative skills, and ability to dive deep
Ability to develop and execute ideas independently while operating in line with agreed Amazon best practices
Ability to adapt to a quickly changing, fast-paced environment
A personal passion for media and/or digital product consumption
Knowledge of digital media landscape, including strong understanding of digital content distribution technologies
Past experience with media, e-commerce, consumer products or digital technologies is preferred, but not required

107

Vendor Manager, Biss Resume Examples & Samples

4-5 years of experience in product management, online retailing, retail buying, retail category management, supplier management or merchandising, or one of the following
Master’s Degree
5-7 years of relevant experience
Exceptional interpersonal and communication skills, both written and verbal

108

Senior Vendor Manager, Amazon Video Resume Examples & Samples

Proven ability to influence others in a business setting. Strong communication skills and an assertive approach, whilst maintaining your ability to be vocally self-critical
Outstanding analytical skills and experience in planning and forecasting. Passionate self-starter, decisive and able to move with speed to implement ideas
Excellent English skills University degree required ideally in a technical or analytical discipline
Excellent knowledge of Excel and database work, with experience in SQL as a plus MBA from leading business school beneficial

109

Vendor Manager, Professional Healthcare Resume Examples & Samples

Support the management, negotiation, and onboarding of high-profile industry brands
Own and support the retail catalog processes for restricted medical devices including new item creation, classification, publication, and gating
Develop, own, and execute cross-category marketing programs and events relevant to professional healthcare customers to drive growth for both consumer and B2B sales
Demonstrated ability to manage multiple projects utilizing proper prioritization and planning
Healthcare industry experience preferred

110

Vendor Manager Resume Examples & Samples

Participate and lead business improvement initiatives
Establish relationships and negotiate agreements/deals with leading fashion brands
Participate day-to-day operational aspects
Minimum of 4-5 years experience in project management, business consulting, vendor account management, and/or Fashion buyer position
Highly entrepreneurial in nature, comfortable working in the details as needed to ensure goals are achieved
Experience building a business and driving P&L growth
Demonstrated financial acumen including category planning, variance analysis, merchandising metrics, planning and forecasting, and OTB
Experience communicating with and presenting to senior executives
Bachelor’s degree in business, finance or a related field Fluency in English as well as Italian is essential
Inter-personal and communication skills, negotiation skills, analytical skills, bias for action, ownership, project management skills and A to Z business understanding are required
Autonomous, tenacious and creative. Able to work in a fast paced environment where prioritizing and multitasking are essential
Track record of building strong vendor relationships with contemporary brands
Preferred experience with Apparel and/or Shoes
Ability to manage multiple projects, including work prioritization, planning and task delegation
Motivated by trend forecasting and committed to competitive shopping in order to stay on top of key opportunities in trend
Passionate and highly knowledgeable about the contemporary women’s market
Motivated by a fast-paced and goal-oriented culture and team
A quick study in learning new computer tools and systems
Strong interpersonal skills--highly collaborative with the ability to influence others
Demonstrated ability to think both strategically and tactically

111

Senior Vendor Manager Resume Examples & Samples

Proficiency in Excel and other Microsoft Office product
Very comfortable with data
Retail experience, investment banking, or consulting experience

112

Vendor Manager Resume Examples & Samples

Pricing and Demand generation: Responsible for pricing and demand generation. This includes working with other members on the sales team, product team and marketing team to come up with innovative promotions and site features to improve customer experience. Also includes working closely on channel building among B2B members
Business planning and communication to senior management: Develop a short-term and long-term plan for growth and report to Senior Management on a regular basis on the state of key topline and bottom-line metrics and risk factors
A track record of success in past roles
Experience in distribution of CE-PC or Wireless with a leading distributor or brand is preferred

113

Vendor Manager, Sports Apparel Resume Examples & Samples

Represent Amazon when meeting with senior executive teams from top vendors and build long term strategic relationships
Passionately advocate for the customer and category within Amazon
Demonstrate ability to manage multiple projects & partner relationships - work prioritization, planning and task delegation
2+ years in buying, account management, product management, project management, financial analysis and/or marketing
1+ years negotiation experience

114

International Customer Service Vendor Manager Resume Examples & Samples

Bachelor's degree in business, economics, engineering or related field Minimum
3-5 years’ experience in vendor management or related field with customer service background desired
Demonstrated success in leadership and executive documentation skills
Executive business presentations
Demonstrated negotiation skills of large, global contracts
Expert skills in Microsoft Excel, Powerpoint, and Word
Up to 30% domestic and international travel
Language proficiency in English language
Language proficiency in an additional European language, preferred Spanish
MBA or Advanced Degree
COPC Certified Coordinator
Experience with LEAN and/or Six Sigma methodologies

115

Senior Vendor Manager, Apparel Resume Examples & Samples

Review and validate promotions
Drive item data quality improvement
Develop or optimizes processes in retail operations
An undergraduate or post-undergraduate degree (MA, MS or MBA)
5+ years of successful track records in buying, account management, product management, or project management
Knowledge and previous experience in the fashion industry

116

Vendor Manager Resume Examples & Samples

Manage and build comprehensive selection through strong vendor relationships including assessing market procurement conditions, recommending terms and procurement strategies
Be responsible for the following areas of business management: promotional campaigns, in-stock management (in close relationship to our supply chain management team), product management, and vendor performance communications
With online content management team, develop and execute collaborative marketing and promotions campaign for a wide variety of products across the category
Help to setup a category procurement support strategy along with supply chain teams and drive continuous process improvements, such as improving vendor lead times
Manage item/vendor setup in various tools
Ability to solve problems with creative ideas and innovation
Fluent in English and Spanish – both verbal and written
E-commerce experience
Fashion interest and experience
MBA degree

117

Vendor Manager Resume Examples & Samples

5+ years of experience in in buying, account management, product management, project management, financial analysis and/or marketing
Strong quantitative analysis, problem solving and project management skills
Ability to influence others, with data driven arguments
Proactive attitude; willingness to roll up sleeves and dig deep to achieve goals
Technical aptitude and agility to learn web-based tools, familiarity with database analysis and/or SQL

118

Associate Vendor Manager Resume Examples & Samples

Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
Excellent English and German skills (both spoken and written - German native tongue preferred)
Previous experience in a related client-facing role
Planning, prioritization and time-management skills
Experience using analytical tools
Basic knowledge of HTML and/or website content management systems
Experience in marketing, negotiating or supply chain is a plus
Experience in the Video Gaming sector

119

Vendor Manager Resume Examples & Samples

Engaging with vendors to pitch the Woot value proposition and gather insight and feedback into how Woot can be their overstock solution
Documenting standard processes for identifying and crystallizing optimal deal structures
3+ years in product, project, business, and/or vendor management is required
5+ years in product, project or process management
Proven track record in vendor negotiation and relationship management, ideally in the Consumer Electronics or Computers segment
Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action
Experience owning and managing the entire supply base for a given category or product segment, ideally with consumer products
Strong analytical and quantitative skills; ability to prepare data and metrics to back up assumptions and evaluate outcomes
Working knowledge of SQL and Data Warehouse

120

Senior Vendor Manager Resume Examples & Samples

5+ years of retail buying experience
3+ years of inventory management experience including P&L ownership
Building executive-level vendor partnerships with new and existing vendors
Analyzing large amounts of deal performance data to identify the attributes that determine a good deal
Learning the "art of the deal", the contextual elements that in the market segment, that impact whether or not a deal will perform
Diving deep into post-humus deal performance to determine drivers and refine existing and/or future deal plans
5+ years in product, project, business, and/or vendor management is required (e-commerce preferred)
Experience in Toys and/or Baby category
Ecommerce experience preferred
Proven track record in vendor negotiation, relationship management, and exceeding business metrics
Outstanding organizational skills and strong written/verbal communication skills
Demonstrated ability to present strategic concepts, evaluate tradeoffs and socialize opportunistic new ideas with business partners
Working knowledge of Excel, Data Warehouse and SQL

121

Senior Content Vendor Manager Resume Examples & Samples

Manage relationships and negotiate contracts with publishing partners
Working with publishing partners, including copyright agency and international publishers, contribute to the timely delivery of digital assets to ensure "in stock" on the first possible time and date where we have the rights to sell the product
Work with internal and external partners to resolve merchandising and content receipt issues
Candidate must be an effective leader and communicator and a seasoned problem-solver. Knowledge of the publishing industry is preferred
Minimum 5 years of relevant sales / business development experiences in publishing area is required
Bachelor's degree required, Masters preferred
Fluency in Chinese and proficiency in English are required
Master degree or MBA is preferred, experience within a high-growth, technology company would be highly beneficial
Related working experiences in publishing industry

122

Vendor Manager Resume Examples & Samples

Develop strategic initiatives that drive a pipeline of the highest quality vendors
Find, evaluate, and negotiate with vendors
Collaborate with finance, tax, and legal to advise on and execute business strategy in a compliant manner
Develop and manage cost data reporting as well as other internal-facing reports
Create, refine, and educate peers and management on processes and expectations to meet production goals and objectives
Address quality issues by vendors
Support artwork service needs, including design asset licensing and tracking
Troubleshoot vendor escalations to ensure best working environment possible for vendors
Collaborate with multiple internal teams to drive cost and quality process improvements
BA/BS Required
3 or more years relevant vendor relations, negotiation or business development experience
Proven ability to conceptualize and execute deadline-driven projects, with strong bias for action and ability to prioritize multiple, competing priorities
Strong analytical abilities, including 2+ years experience working with MS Office, especially Excel and Word
Experience with publishing operations with a focus on process development and improvement, particularly in web-based content delivery platforms
Proven track record of taking ownership and driving results by influencing and negotiating
High attention to detail, comfortable with hands-on management of tasks
Excellent written and verbal communication skills, both with internal teams and external vendors
Demonstrated proficiency in training and coaching others

123

Senior International Vendor Manager Resume Examples & Samples

Service Delivery – Vendor Governance, Relationship Management, Implementation/Project Management, Change Management, Operations Management
Set the direction for a team of direct reports and vendor operations to accommodate scale and continuous improvement for Amazon customers
Create and deploy the country and vendor strategy within assigned geographies
Create and manage development plans for each employee and vendor
Collaborate with operations to secure and deliver on capacity and budgetary requirements for each country’s peak season
Deliver on customer satisfaction, operational metrics and cost targets
Procurement – Vendor Strategy, Business Requirement Scoping, Location Assessments, Request for Proposal Administration, Pricing Negotiation, Contract Negotiation, Contract Administration
Serve as Subject Matter Expert as it pertains to outsourcing in Asia region
Risk and Control – Ensure compliance to Amazon security standards while developing business continuity plans for each country
10 years or more of relevant experience in customer service
7 years or more of managing call centers on a global scale
Demonstrated ability to conceptualize and deploy new support models and/or customer engagement strategies
Strong communication, reading comprehension, and writing skills
Strong technical and analytical aptitude
Demonstrated project management success
Significant international travel required (roughly 25%)
COPC Coordinator Certification
Strong business judgment
Experience managing a globally distributed team of customer care agents
Demonstrated global contract negotiation success
Demonstrated people leadership and development success with large organizations
A track record of conceiving and delivering innovative solutions to support customers and business operations

124

Vendor Manager Bags, Shoes & Travel Resume Examples & Samples

Professional experience ideally in an e-commerce, retail, key account management or consulting environment
Excellent German skills
Excellent knowledge of Excel and database work, with proficiency in SQL

125

Senior Vendor Manager Resume Examples & Samples

Building selection and Vendors: Will be responsible for determining customer market needs, growing selection across sub-categories, brands and use cases, managing vendor partners, negotiating and optimizing vendor terms and getting support for marketing campaigns
Innovation: Invent and drive continuous process improvement and automation across our systems to allow us to scale a fast growing business. This will include liaising with the global Amazon community to drive innovation and share best practice
Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
Candidate must be fluent in English
MBA from Top Buisness Schools is preferred
5 to 6 years of relevant experience in sales manager / account manager/vendor manager role desired
A go getter attitude. Willing to dive deep to understand the root cause of a problem and be solutions oriented

126

Vendor Manager Resume Examples & Samples

Pricing and Demand generation: Responsible for pricing and demand generation. This includes working with other members on the category management team to come up with innovative promotions and site features to improve customer experience
Candidate with a strong experience in negotiations, business development and vendor management skills will be strongly preferred
It is preferable that candidate has a working knowledge on medical devices, medical consumables and pharma and the regulations surrounding these categories
Candidate must be familiar with the buying processes and requirements of pharmacies and medical institutions

127

Senior Vendor Manager, Kitchen Resume Examples & Samples

Ensure competitive pricing
Improve inventory availability, inventory efficiency and purchase efficiency
8+ years of successful track records in buying, account management, product management, project management, and/or financial analysis
Solid team management skills, especially in motivating and delegating
Proficiency in English reading and writing
Demonstrated ability to coordinate across functional teams, including engineering, marketing, design and merchandizing teams
Knowledge and previous experience in the computers industry

128

Senior Vendor Manager Resume Examples & Samples

Take the lead to identify, evaluate, negotiate, and manage strategic partnership deals that drive competitive advantage, delight customers, and support strategic objectives
Serve as a key member of the Content Acquisition team in helping to define and deliver the strategy around content acquisition, new business models, with a global view
Business and Product Definition; with input from business stakeholders, develop business and product requirements, prioritize needs, and manage milestones
Establish and execute against aggressive selection, operational, and business metrics
Help define the list of high priority products and projects to ensure alignment of initiatives and the roadmap
Execute plans while working with key internal stakeholders (e.g. product management, legal, marketing, and other Content Acquisition teams around the world)
Prepare and give business reviews to the senior management of Amazon and publishers
Identify opportunities for innovation and automation
Leverage data analysis to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
7-10 years of relevant business experience required
Proven analytical thinking, leadership, problem solving, project management skills, attention to detail, and exceptional organizational skills
Demonstrated success in executing deals and partnerships
Demonstrated ability to engage and influence senior level executives
Willingness to travel in the US
Experience working in digital content acquisition roles or product management roles
Familiarity with the consumer internet industry in a professional context
Consulting, finance, banking or prior experience in a problem solving or analytical role preferred
Knowledge of or experience in publishing or other media industries a plus
Knowledge of SQL a plus
Proven skills at cultivating strong working relationships and driving collaboration across multiple business and technical teams
Ability to manage multiple competing priorities
High comfort level with new and changing business models
High comfort level in an entrepreneurial environment
Ability to analyze and react to competitive market trends

129

Senior Vendor Manager Resume Examples & Samples

Manage Amazon.com’s business relationships with large Health & Personal Care brands to drive top-line and bottom-line growth
Improve the selection, profitability, operations and customer experience for Amazon.com’s Sexual Wellness category
Work cross-functionally with counterparts across in-stock management, marketing, finance, Amazon programs, and retail systems to operate and grow the categories
Bachelor’s Degree plus 5+ years of experience within relevant areas such as buying/planning, brand/product management, management consulting, finance, investment banking or business analysis
Strong analytical acumen and being comfortable with drawing metric-based conclusions by managing an extensive amount of data
Strong business judgment with a track record of owning business relationship or driving successful negotiations. Closing complex business deals is a plus
Demonstrated strategic planning as well as tactical execution with good attention to detail
Strong communication – verbal, written, and presentation skills

130

Senior Vendor Manager Apparel Resume Examples & Samples

You will build strong relationships and facilitate discussions with vendors to increase selection and engage them in growth opportunities
By analyzing customer data, as well as competitors and the market segment in general, you will identify selection gaps and seek out new vendors to fulfill this demand
As an innovator within the company, you will help to develop new product groups and improve the customer experience to deliver further growth
Professional experience, ideally in an e-commerce, retail, key account management or consulting environment
University degree required, ideally in a technical or analytical discipline
Masters degree is preferred, MBA would be appreciated

131

Vendor Manager, Books Resume Examples & Samples

Manage and build comprehensive selection through strong vendor relationships including assessing market procurement conditions, recommending terms, and implementing procurement strategies
Design a category procurement support strategy along with supply chain teams and drive continuous process improvements, such as improving vendor lead times
Attend trade shows and vendor meetings as required
Professional experience ideally in an online, retail, e-commerce or consulting environment
Assertiveness, excellent communication skills
Ability to use supporting tools and systems to deliver business improvements
Fluent English and Italian – both verbal and written
Industry, consulting experience

132

Vendor Manager Resume Examples & Samples

Responsible for managing 15-20 assigned publishers of various size (The mission is to add selection from new and existing publishing relationships, and maximize the vendor margin by managing relationships and negotiating contracts with publishing partners)
Working with publishing partners, contributing to the timely delivery of digital assets to ensure availability on the first possible time and date where we have the rights to sell the product
Influence the whole publishing industry to drive the shift to digitization by presenting the positive effect and sharing success stories through various industry bodies
The ideal candidate has strong business judgment with a track record of successful negotiation and overall relationship management
Proven analytical thinking, project management skills, attention to details are musts
Minimum 5+ years of relevant sales / marketing / business development experience required
Fluency in Japanese and proficiency in English, both verbal and written, are required
Knowledge of the publishing industry is preferred but not a must

133

Senior Vendor Manager Resume Examples & Samples

Be an expert vendor/publisher relationship manager and communicator, who works closely with regional language publishers to ensure Amazon customers can find any book on the site at great prices and have an excellent experience reading it
You will be a strong negotiator, able to continually work with publishers to improve our customer offering through amongst other things increased selection, new programs, better costs
Strong communication skills and exceptional assertive abilities on all levels, while maintaining your ability to be vocally self-critical and seek feedback
Business focused thinking, an ability to focus on key issues and a strong hands-on, results driven mentality

134

Senior Vendor Manager Digital Video Games Resume Examples & Samples

Manage all vendor relations of one or more key segment(s) of the Video Games category
Establish relationships and drive high-level negotiations of agreements/deals with leading brands
Be an ambassador of Amazon within the Video Games industry, developing deep knowledge of consumer trends and success drivers
Execute at a Pan EU level while fostering and maintaining strong partnerships at the country level
Candidate must be fluent in English and preferably one other European language
Ability to think strategically and tactically
Previous experience in the software industry

135

Vendor Manager Apparel Buyvip Resume Examples & Samples

Bachelor's degree is required with Masters preferred
MBA would be appreciated
Relevant commercial Apparel category experience

136

Portfolio Vendor Manager Resume Examples & Samples

Bachelor’s degree Required
Professional experience in negotiating with internal and external stakeholders
Up to 35% travel required
Experience with pricing and selection strategy

137

Ass Vendor Manager, Sports Resume Examples & Samples

Develop a strategic vision for the category
Define the roadmap to achieve category leadership within the market segment
Broaden our product selection relevant to our customer needs
5-8+ years of successful track records in buying, account management, product management, project management, and/or financial analysis
Excellent managerial skills in development junior team members
Proven track record in taking end-to-end ownership and driving results
Willingness to roll up sleeves to do what is necessary
Knowledge and previous experience in the consumer goods industry
E-commerce, distributor, manufacturer, and/or retail experience preferred

138

Vendor Manager Resume Examples & Samples

Manage strategic programs with leading publishers to create a great customer experience and help Kindle and publishers grow
Complete customer analysis, brainstorm and execute new initiatives to meet customer needs
Analyse and track publishers' performance on key performance indicators
Build solid relationships both internally and externally
Work independently on both project-based and analytical tasks
Communicate confidently at all levels, writing effectively and demonstrating strong writing skills
Capability with analytical tools and systems: able to process Excel spreadsheets and run database queries
SQL and Access skills

139

Senior Vendor Manager Resume Examples & Samples

Experience in driving growth in new businesses, online retailing, or demonstrable transferable experience
Industry/carrier/retail experience
Extensive negotiation experience
Experience managing and growing direct reports
Has an entrepreneurial spirit
Masters of Business Administration

140

Vendor Manager, Biss EU Category Resume Examples & Samples

Manage all vendor relations and drive high-level negotiations of agreements/deals with leading brands
Support the execution of technical integration with suppliers and support projects to more efficiently source stock and assimilate vendor catalogues
Be an ambassador of Amazon for the BISS category, developing deep knowledge of supply/ demand trends and success drivers
Work experience of 4+ years, ideally in an online, retail, e-commerce or consulting environment
Strong business judgement with a track record of successfully leading negotiations and overall vendor relationship management with senior level counterparts
A track record of proven success in past positions
Excellent communication and proven analytical skills, including advanced experience of Excel including Macros, Pivot Tables, V-Lookups
Candidate must be fluent in English AND in either French or German
Engineering or business degree, MBA
Proficient in more other European languages

141

Senior Vendor Manager Pan-eu Resume Examples & Samples

Cooperate with Amazon EU’s local business teams to drive campaigns and projects
Be an ambassador within the industry and consistently enhance Amazon EU’s position
5+ years of relevant experience
Ability to think strategically and tactically, with attention to detail
Candidate must be fluent in at least one other European language
Master’s (ideally MBA) degree preferred
Additional European languages

142

Senior Vendor Manager EU Direct Import Resume Examples & Samples

Manage all vendor relations for various Categories for direct import from Far-East or other parts of the world to Europe
Drive integration between vendors and Amazon supply chain, product compliance and merchandizing processes in a cost effective manner
Help to develop the future sourcing strategy for branded products of Amazon EU
Contribute to the development of best practices and contract standards
Align with the in-stock management teams in buying/ inventory management decisions
Drive a substantial profit contribution to our growing business across the EU
Grow selection offering to our customers for selection not accessible yet
Lead projects and regular business improvement initiatives as may be decided from time to time
6+ years of experience in sales/business development/account management with P&L or revenue center responsibility
Strong business judgment with a track record of successful negotiations and overall relationship management with top level organization delegates at the manufacturer side
Candidate must be fluent in Mandarin & English and experienced in dealing with international communities
Cantonese or other languages of Asian Sourcing regions

143

Associate Vendor Manager Resume Examples & Samples

Design sourcing strategy (direct/ indirect supply, priority brands, selection and terms)
Manage all vendor relations of one or more key segment(s) of the automotive category
Agree with vendors on promotions and marketing initiatives and coordinate with the Marketing team to execute these activities
Proven analytical thinking, project management skills, attention to detail and exceptional organizational skills are essential
Proficiency in European languages

144

Senior Vendor Manager, Amazon Channels Resume Examples & Samples

Ability to Think Big in a white space business
5+ years of experience in buying, account management, product management, project management, financial analysis and/or marketing
Relevant experience in Digital Entertainment
Previous managerial experience

145

Vendor Manager Resume Examples & Samples

P&L responsibility for managed vendors: negotiate the best costs, and grow sales and margin
Manage day-to-day vendor relationships, represent Woot when meeting with vendors’ senior executive teams
Work with internal teams to help drive tools and process improvements that affect the categories, with emphasis on automating tasks that are currently performed manually
Bachelor's degree in retail, business, operations, supply-chain or a related discipline
Thorough knowledge of and experience using Excel and/or Access databases and familiarity with statistics or other analytical techniques
Strong data extraction, analytical and problem solving skills
Highly innovative, flexible and self-directed

146

Vendor Manager Resume Examples & Samples

Support vendor relationships and assortment analysis
Recommend process improvements and quantity and quality of product information
Guide supply chain improvement processes and contract term compliance
Develop weekly reporting in collaboration with analytics teams
Summarize and prepare presentation of complex data for wide dissemination
Improve assortment knowledge for sales and operations teams
Participate in execution of short range adjustments and campaigns to react to trends

147

IT Vendor Manager Resume Examples & Samples

Bachelors Degree in Computer Science or Business, or equivalent exalytical and research skills required. Ability to troubleshoot complex issues in an multi-dimensional IT environment
Proven project management and negotiation skills
Ability to effectively present information with strong communication skills both written and verbal
Overall broad skills in various areas of IT
Proven experience managing vendors
Team player who has the ability to work effectively with all levels of company personnel
Keen awareness of Software Licensing Terms and Conditions and familiarity with software compliance audits
Excellent verbal and written communications skills and the ability to communicate with people at all levels of the organization
Effective interpersonal and communication skills and experience
Excellent organizational skills, including experience in project management
Effective cross-functional team leadership skills
Ability to think critically, tackle non-routine tasks, and work collaboratively with teams located globally
Self-starter and motivator
Outstanding customer-facing skills
Strong analytical skills that can (for example) drive recommendations for process changes

148

IT Vendor Manager Resume Examples & Samples

6+ years experience in IT vendor management and sourcing
Strong IT industry knowledge, with an understanding of key players in areas such as software, hardware and outsourced services
Ability to build relationships with people at all levels of the organisation
Fluent Japanese and Business-level English skills (Japanese is the working language of the firm. Must be comfortable with documentation such as contracts in Japanese)

149

Vendor Manager Resume Examples & Samples

Liaison and collaborate with key internal stakeholders including segment business groups Corporate Procurement, and Finance, as well as our 3rd party vendors
Assist in roll out of vendor framework for key products and services
Understanding product consumption, service and resource allocations, with and for the business SME/ supplier relationship owner
Relationship management of the vendors , especially MSA and outsourcing
Performance reviews of services and product vendors
Vendor alignment with investment portfolio based on competency matrix, and facilitate vendor evaluation for opportunities, and perform outsourcing feasibility wherever needed
Regulatory compliance management
Partner with internal customers to understand projects with the need for external Professional Services to provide guidance on RFP's and/or facilitate the conversations between customer and vendors
Create and maintain Governance and management framework for outsourced suppliers
Partner with Department's internal chargeback and service management teams
Ongoing vendor usage/ spend analysis
Co-ordination of data collecting, standardized reporting, communication to management
Data reconciliation and management of external / 3rd party resource allocations
3-5 years in Procurement, Commercial Contract negotiations and/or Strategic Sourcing
Background in Vendor Performance & Management and Resource Management is desired
Proactive, enthusiastic and a quick learner
Good problem-solving and analytical skills
Strong Microsoft office knowledge
Knowledge of the Project Management process
Ability to manage multiple priorities and make decisions in an ambiguous environment
The drive for self-development, the ability to collaborate, and an action-oriented work ethic

150

Vendor Manager Internal Title Resume Examples & Samples

Develops training materials for the vendor management training program
Conducts training for vendor managers with respect to the vendor management policies
Provides strategic insights around various dimensions of the vendor portfolio – including cost optimization, demand management, risk and performance
Develops and execute a robust communications strategy to advise key stakeholders of the program status, including coordination of the agenda and reporting for the Executive Vendor Management Committee

151

Senior Vendor Manager Resume Examples & Samples

People management experience a plus
Experience managing large data sets and utilizing to drive performance and process improvements
Bachelor’s degree in Business Administration, Accounting, Statistics, Marketing, Finance, Supply Chain, Engineering or a related field
MBA or equivalent graduate degree

152

Senior Network Vendor Manager Resume Examples & Samples

Must have a minimum of 10 years of wireless, telecommunications or IT related work experience
Must have a minimum of 10 years of telecommunications vendor contract management work experience including demonstrated success understanding Engineering business needs and translating them into contracts
Expert negotiating and analytical skills
Outstanding communications skills. Must be able to lead meetings and give presentations to large audiences. Must have excellent writing skills
Must have strong project management skills and a minimum of 5 years’ experience in managing large projects
Must be extremely proficient with all PC applications, including Microsoft Word, Excel and PowerPoint
Results oriented, driving projects to successful completion
Must be self-motivated and pro-active
Must be a team player and have experience managing in a cross-functional environment
Strong preference for an individual with a legal or advanced business degree (i.e. finance, economics) or engineering/software degree
Knowledge of Wireless Network Technology, LTE, Virtualization, Complex Enterprise Software Licensing and Application Service Provider (ASP) services
Previous Network Engineering or Technology Management work experience
Master’s degree in Information Systems, Engineering or Computer Science required
Certifications:Project Management Professional (PMP) or equivalent certification a plus
Other:Prior team management skills a plus

153

Senior Vendor Manager Prime Now Resume Examples & Samples

Conduct selection expansion and new vendor onboarding for new vendors, which are of strategic importance for our business
P&L responsibility for the managed vendors: negotiate the best costs, create and sell marketing packages, forecast demand, and grow sales and margin
Represent our initiative within cross-department vendor relationships and find best ways to accommodate our needs
Work with retail vendor management teams across Amazon.de to represent the marketing opportunities and generate marketing packages from across all Amazon categories
Several years in buying, product management, sales, and/or marketing or consulting
Bachelor’s degree in Business or a business related discipline
Proficiency in Excel and data analysis
Outstanding organizational, attention to detail and multi-tasking skills
Excellent team player capable of learning and sharing knowledge in a team environmen
Consumables experience preferred (but not mandatory)
Proven experience working on cross-functional projects

154

Vendor Manager CE Resume Examples & Samples

Recruit new top-tier vendors
Analyze business data to find root cause of issues
Lead business process innovations
Demonstrated ability to coordinate across functional teams
MBA from a well-known program

155

Senior Vendor Manager, CE Resume Examples & Samples

A post-undergraduate degree (MA, MS or MBA)
Knowledge and previous experience in Consumer Electronics industry
Demonstrated ability to effectively multi-task and meet deadlines

156

Workforce & Vendor Manager Resume Examples & Samples

Motivates and inspires team members
Sets team direction, resolves problems and provides guidance to team members
Serves as a key resource on complex and / or critical issues; solves problems and develops innovative solutions
Conducts and manages outcomes of various projects that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning
Support short and long term operational / strategic business activities - by developing, enhancing and maintaining operational information and models
Manager works within Operations and collaborates with managerial peers to address business needs of department
Manages and is accountable for professional employees and / or supervisors
Intermediate proficiency using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) required
2+ years’ workforce management experience - managing work volumes and resources, building and monitoring backlog reduction and contingency plans along with creating and supporting short and long-term work management plans in a transactional environment necessary
Experience with database management
2+ years management experience
Experience with vendor management
Experience with workforce management
Experience managing a team of analysts

157

Senior Vendor Manager Resume Examples & Samples

Seek out, engage, motivate and build new and existing supplier partnerships to grow the business significantly in the next 2-3 years under guidance issued by Amazon EU HQ
Build selection to become the destination for items online, using FMCG experience to move vendor funding (and approach) off line to online
Understand need and expectations of vendors, facilitating smooth and efficient commercial relationships and provide local input into 3-5 year business planning
Monitor the competition, spot new trends, seek new revenue streams
Work with category team (Site Merchandising & Inventory. Management) to improve the customer experience – via Category Management practice and behaviour
Implement & engage projects across the business
Retail or FMCG background with proven ability to drive change
Experience of buying consumable goods online welcomed
Ability to absorb and use data to drive fast accurate decisions for the customer
Strong analytical skills with proven experience of Excel including Macros, Pivot Tables, V-Lookups
Excellent communication and proven analytical skills
Proven ability to influence and make an impact internally and externally
Self-motivation and enthusiasm
Strong bachelor's degree
MBA from leading business school beneficial

158

Vendor Manager, Amazon Channels Resume Examples & Samples

6+ years of experience in digital/e-commerce account management, product management, project management, financial analysis and/or marketing
Fluent written and spoken English
Relevant experience in digital media services

159

Vendor Manager Resume Examples & Samples

Negotiating with vendors to establish cooperative goals, optimise cost base and sustainability grow the P&L
Continually review the current existing vendors relationships
Implement vendor reporting dashboards to monitor performance, costs and sourcing risks
Monitoring contract terms & obligations to ensure timely and proactive decisions

160

Prepaid Operations SPS Vendor Manager Resume Examples & Samples

Vendor & contract management experience
Cards personalisation knowledge preferable but not essential
Procurement / supply management experience
Operations experience
Excellent standard of written and spoken English
Knowledge of reconciliation and controls of financial accounts
Analyzing /preparing process and procedure documentation
Process re-engineering
Strong knowledge of controls
Highly articulate, with influential verbal skills and precise written skills
Strong MS Office and system skills
Ability to effectively prioritise time & manage deadlines
Process analysis, mapping and documenting
Self-motivated and able to demonstrate a high-level of initiative
Comfortable with technology
Ability to handle multiple projects/initiatives at any given time
Professional Procurement / Supply Chain / Logistics Certification
Skilled in using MS Office, MS Project and Excel
Degree level or equivalent experience

161

Vendor Manager Resume Examples & Samples

ESSENTIAL DUTIES OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Manage sourcing projects and vendor issues from start to finish, identifying critical paths and dependencies
Transcend functional boundaries; ensure alignment and continual assessment and adjustment of outcomes in line with strategic objectives
Manage a multitude of stakeholder expectations; ensure that appropriate governance processes and structures are in place; facilitate timely and effective decision making; undertake critical negotiations with entities, internal and external to the organization; resolve inevitable conflict and motivate the team to get goal commitment and excellence in execution
Work with Business Units to ensure that controls required by Vendor Management Program and Procedures are implemented by Business Units
Coordinate with Business Area Vendor Managers on the monthly vendor reviews, and as otherwise needed, to ensure proper oversight of vendor performance, service levels, contract compliance, invoicing and payments
Coordinate communication between Vendors and Business areas regarding aspects of the vendor relationship and negotiations
Work with Business Area Vendor Manager to update, maintain and facilitate the vendor status, agreement renewal, and termination contract reporting, in collaboration with the Legal and Compliance team
Ensure that the Vendor Management Office process documents, best business practices, policies and guideline documents are stored and maintained in the records management repository and archived according to the company’s records retention policy
Own cross-functional initiatives that extend beyond core area of expertise, leveraging leadership and strategic thinking to drive business results
Bachelor’s degree in related field or equivalent combination of education and experience is required
Minimum of three years of experience in vendor management, procurement or other related field with a general knowledge of the vendor management process including agreement negotiations and vendor performance monitoring is required
Working knowledge of Microsoft Office with an intermediate level of proficiency in word processing (Word), spreadsheet (Excel) and presentation (PowerPoint) software applications is required
Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another
Ability to research and analyze problems and project/vendor issues in absence of guidelines
Ability to work independently and demonstrate excellent organization skills
Ability to work in a highly visible and fast paced environment
Ability to define and manage processes
Strong written and verbal communication skills required

162

Senior Vendor Manager Resume Examples & Samples

Be responsible for the following areas of business management: promotion, in-stock management (in close relationship to the supply chain management team), product development and communicating vendor performance
With the online content management team, develop and execute collaborative marketing and promotions for a wide variety of products across the category, including identifying opportunities for short term cooperative marketing and merchandising
Set up a category procurement support strategy along with supply chain teams and drive continual process improvements, such as improving vendor lead times
Manage item/vendor set-up as well as maintenance, presentation and performance
Enthusiasm for and experience in Sports footwear or Apparel
MBA from top b-school

163

Market Data Business & Vendor Manager Resume Examples & Samples

Engagement with our clients on a global basis – UK, Ireland, Europe, Asia, India
Engagement with Procurement to manage vendors, execute contracts, negotiate new deals
Client Advisory and Analytics – to work with aligned businesses – both the business and IT teams, to understand how market data is consumed and used in their platforms, and to advise on alternatives, improvements, value add and cost saving approaches
Market Data Vendor / Product strategy – data sourcing strategy, vendor performance monitoring and reporting, alternative supplier / product strategy
Strategic Vendor management – proactive ownership of a number of our top x spend-level Market Data vendors – SLA tracking, regular management and reporting, as well as a clear strategy (keep, displace, grow etc)
Regular Vendor Management – day to day management of smaller suppliers, usually new data requirements from your clients, contract renewals, issue escalation etc
Data Governance – communication of data management requirements, tracking and resolution of governance issues within your client groups. Additionally, management of vendor audits when apllicable
Significant input into defining, managing and delivering upon global and local goals for Market Data team
Contribution to Regular Global reporting (Management Reports) typically bi-monthly
Regular financial reporting to individual business lines and cost centre owners to regularly review and manage costs
Contribution to Market Data projects, programme portfolios along with associated budgets
Execution of Market Data driven specific projects (as opposed to client projects). This could be product upgrades, displacements, trials, migrations, new solutions etc
Key Vendor contact negotiations (with Procurement)
Support of key programmes of work, such as further expansion of MDSL services, operational and process improvements, global collaborations etc
Graduate calibre, with financial services experience and Market Data experience
Broad experience of Market Data products, services and vendors, with more detailed knowledge of various areas, such as Indices, research data, real-time data, exchange reporting, vendor contracts, technical products, desktop services etc
Buy-side market data experience advantageous, but not essential
Strong analytical skills, able to work and manipulate data sets, draw conclusions, create reports etc
Strong ability to understand system flows, data flows, data consumption / distribution methods, market data record structures, symbology / ID etc
Experience at project and programme level management
Ability to plan to end goals, breaking down the steps required to achieve those goals and to lead individuals to execute those steps
Collaborative approach – ability to work well with others, communicating effectively and succinctly
Strong ability to analyse data in excel, databases or other data tools, to be able to correlate data effectively so as to be able to create reports, analyse issues in data samples etc to support our clients effectively in their data needs
Problem solving strengths – ability to deal effectively with problems or questions posed by our clients – sometimes this will involve understanding their systems and processes as well as our suppliers and data in order to find solutions
Ability to break down processes into simple steps in order to find efficiencies and improvement to simplify, provide clarity, enhance delivery etc of our services to our clients
Good organisational and planning skills, with attention to detail
Confident, influential and able to communicate effectively at all levels – in particular the ability to effectively manage senior business stakeholders will be key
Diligent, thorough and professional
Service Oriented, business aware and customer focused
Motivated, with a positive (can-do) and enthusiastic attitude
Good documentation skills, including writing policies and procedures
Ability to work with Audit (Internal & external) functions and certification organisations
Leadership skills – Including ability to drive change – people, process and perception
Knowledge of Market Data tech platforms and products – TREP, Managed B-PIPE, Haver, various terminals etc
Knowledge of supporting “ECN Connectivity” helpful e.g. Radianz, Tradeweb, Bloomberg Trading etc
Ability to cope with demanding schedules and pressured deadlines
Ability to effectively describe work details and relevant technicalities to colleagues and management
Must be flexible in approach to work content and responsibilities
Must be a self-starter and able to work with a minimum of supervision
Must be able to interact with customers (the business) and technicians effectively
Project Management qualifications and experience
Process qualifications such as six sigma advantageous
Excel, database, data analytics experience
Management experience – team leadership, goals and objectives, mentoring etc
Relevant qualifications & training – e.g. FISD
This role expects a minimal level of out of hours and weekend working
This role will require occasional working from other Fidelity offices – most likely some fairly regular travel to the UK for team / client engagement, and possibly some occasional global travel (Asia, Europe, India, Boston)

164

Vendor Manager Resume Examples & Samples

Building executive-level vendor partnerships with holdout vendors
Diving deep into deal performance to determine drivers and refine existing and/or future deal plans
Solving deal customer experience issues that affect downstream customers
4+ years in product, project, business, and/or vendor management is required
Bachelor's degree in business, operations, supply-chain or a related discipline
Knowledge of and experience using Excel and/or Access databases
4+ years in product, project or process management. Sporting goods buying experience for an online retailer is a plus
MBA or supply chain related Masters preferred

165

Senior Vendor Manager Resume Examples & Samples

P&L responsibility for managed vendors: negotiate the best costs, create and sell marketing packages, forecast demand, and grow sales and margin
Manage day-to-day vendor relationships, represent Amazon when meeting with vendors’ senior executive teams
Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
High degree of organization and ability to manage multiple, competing priorities simultaneously
The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel

166

Senior Business / Vendor Manager Grocery Resume Examples & Samples

In-stock monitoring: Daily monitoring of inventory levels to reduce stock-out/ overstock risk
Be an ambassador within the industry and continuously enhance Amazon’s position
You will have the opportunity to develop and progress within a dynamic and growing industry and get exposure to Amazon's top management in Europe
Strong business judgement with a track record of successful relationship management and people management skills
Experience in people management

167

EU Vendor Manager Resume Examples & Samples

Participating in defining and implementing process and tool integration between HomeAway and third-party vendors to ensure strong customer experience across a variety of HomeAway products and services
Participating actively in the forecasting process and ensuring that staffing and scheduling are appropriate for the expected volumes
Ensuring adequate controls are in place to satisfy financial and compliance audits
Bachelor’s degree in a business or engineering field is required and advanced degree is a plus
Strong and proven relevant experience in either: Business analyst, vendor management, sales management and/or customer service management experience preferred
Must be fluent in English as well as one of the following: Spanish, Italian, French or German
Mastery of operational excellence techniques such as six sigma, lean solutions and other statistical toolsets
Must be able to work effectively in cross-organizational/regional team

168

Vendor Manager Resume Examples & Samples

Bachelor’s degree in Business, Economics, Supply Chain, Engineering or Industrial Management
4-5 years of relevant senior level experience in retail, operations, and/or business management/consulting with a proven history of delivering results
Proven analytical skills and highly analytical
Proven track record of taking ownership and driving results
E-Commerce experience a plus

169

Vendor Manager Resume Examples & Samples

Drive selection (direct / indirect supply, priority brands and terms)
Establish relationships and conclude agreements/deals with brands
Participate in execution of technical integration with suppliers and support projects to more efficiently source stock, manage prices, execute promotions and assimilate vendor catalogs
3-4 years of working experience in management consulting, vendor account management, project management, and/or buyer position
Strong analytical skills (including advanced excel and database analysis)
Fluent in Italian and English. Strong written and verbal communication skills
Successful candidates will be autonomous, tenacious and creative. They will quickly adapt to work in a fast paced environment where prioritizing and multi-tasking are essential
Post-graduate education / Masters level qualification
Experienced in start-up type environments or short-cycle businesses
Working knowledge of additional languages
Knowledge of Microsoft Access or SQL
Experience in people management is nice-to-have

170

Regional Vendor Manager, Eemea Resume Examples & Samples

Effectively oversee vendor's performance, considering key business indicators
Support and oversee network of Locall Vendor Managers
Partner with vendor and relevant stakeholders to continuously improve performance and efficiency of the model
Ensure robust contractual and financial platforms and processes
Provide training and guidance to relevant staff as to model principles and standards

171

Third Party Vendor Manager, VP Resume Examples & Samples

The TPM will work closely with IT Project Managers in the transition and onboarding of new vendors and engagements, ensuring that Project Life Cycle, TPRM Program Life Cycle, and Testing Requirements have been met
The TPM will conduct Transition, Ongoing Monitoring & Oversight of onboarded engagements, including: Periodic Risk Re-assessments, Regular Business Reviews and Onsite Reviews. The TPM will hold regular meetings with vendors, develop a set of performance measures and will ensure that the terms and conditions of the agreement are being met
The TPM will ensure that contingency & exit strategies and plans are in place, should service be disrupted or an engagement needs to be terminated
The TPM will proactively identify, manage, mitigate and report on risk items discovered throughout the portfolio management process
The TPM will work closely with several SME Groups in the management of their portfolio, to coordinate activities across the lifecycle, and to manage risk, including: Project Managers, Sourcing, Legal, Audit, Compliance, Information Security, Business Continuity, Service Requestors, etc
5 or more years in managing Technology Third Parties
Knowledge of Technology Infrastructure & Application Development SDLC knowledge
Risk Management experience
Regulatory Statutes awareness and application of controls
Strong MS Office Skills (Excel, Word, PPT, SharePoint)
Strong quantitative/analytical skills

172

Technology Vendor Manager Resume Examples & Samples

Manage a Client portfolio of approximately 5 million dollars in merchant business in specific industries
Establish and build strong relationships through consistent interaction with Clients regarding their business model, industry, marketplace and the challenges they face
Elevate, deepen, and broaden C-Level, Finance, Treasury, Loss Prevention, Revenue Management, Risk Management, Procurement, IT and Marketing Relationships within each merchant and maintain a thorough and up to date understanding of their business and goals
Provide proactive consultation that will expand Client relationships, drive business growth and improve customer satisfaction
Develop and execute strategic account plans for identified accounts to grow revenue, market share and increase profitability
Deliver meaningful and actionable Customer performance reviews
Enable fast resolution of Customer concerns
Serve as a customer advocate internally
Increase Accertify’s relevance by consistently and effectively communicating the value story
Bachelor’s Degree Required, MBA or advanced degree preferred
3+ years of proven success in tactical account management
3+ years Fraud Risk Consulting and Payment industry experience
Strong consultative skills with a demonstrated ability to establish, maintain, and deepen partnerships with customers, and identify and drive profitability within a portfolio
Exceptional organizational, presentation, and communication skills both verbal and written
Strong negotiation, influencing and collaboration skills are required
Must be highly customer focused, a self starter and a results-driven individual
Must have the ability to build a value proposition through understanding of the customer’s business model
Proven success of influencing and collaborating with C-level decision makers
Strong desire to succeed and “Can Do” attitude a must
Proven ability to take initiative and work independently
This position will require approximately 30% travel

173

Senior Vendor Manager, Biss EU Category Resume Examples & Samples

Design and own the sourcing strategy (direct/ indirect supply, priority brands, selection and terms) for one or more of the key segments of the BISS-category
Work experience of 6+ years, ideally in an online, retail, e-commerce or consulting environment
Strong business judgement with a track record of successful negotiations
Excellent communication and standing, and ability to establish and manage relationships with senior counterparts
Proven analytical skills, including advanced experience of Excel including Macros, Pivot Tables, V-Lookups
Fluency in English and German
Proficient in one or more other EU-5 languages than English (i.e., French, Spanish, Italian)

174

Vendor Manager Resume Examples & Samples

Proactively identifies issues and takes swift action to resolve or escalate as appropriate
Understands the cababilities, services, strengths and overall business of the vendor’s managed. Serves as the primary liaison between Vendor and end user
Proactively manages the satisfaction of the business with the
2+ years Vendor Management Process experience
Builds Partnerships - Builds broad-based business relationships across the organization. Skillfully influences internal/external colleagues to meet Enterprise Third Party Administration (TPA) objectives
Ability to navigate in a highly complex organization and operate effectively in a changing environment
Ability to work independently - strong prioritization and time management skills
Strong written and verbal Communication skills
Sourcing Experience a definite plus
Experience working in financial services industry

175

Vendor Manager, Women s Apparel Resume Examples & Samples

Ability to travel domestically as necessary
Experience using Excel to analyze a business
Experience using data to support business decisions
Understanding of merchandising metrics including financials
Ability to spot trends and pull them together in order to support editorial and merchandising objectives
Experience managing Open to Buy
Proven negotiating skills, influencing abilities and vendor management
Track record of success in a high-energy, fast-paced environment
Online retail experience is preferred

176

Technology Vendor Manager Resume Examples & Samples

Onboard vendor resources and ensure that they have all the necessary access, real estate, and assets by their first day of work
Develop and oversee adherence to headcount, skillsets, ratios, and other vendor resource logistics
Ensure all mandatory training is completed in a timely manner by vendor partner resources
Govern adherence to predefined job roles and responsibilities for vendor partners
Ensure HR data accuracy
Off-board resources and ensure all assets are recovered and that access has been removed
Identify key resources and succession plans including KT and documentation
Define and execute strategies targeting non-value add activities to eliminate waste
Identify applicable KPIs and develop tracking and reporting on resource utilization
Develop strong relationships with Vendor Partners to ensure strategy success
Develop and govern performance evaluations for vendors and resources
Ability to communicate across multiple layers and levels
Proven ability to effectively manage multiple competing priorities, including planning, management and execution of responsibilities
2-5 years of prior Technology vendor resource and/or HR resource management
5+ years of experience in reporting, analytics, and business intelligence tools
3+ years of experience in process improvement and resource optimization
Prior experience managing assets (ordering, allocation, lifecycle, decommissioning, etc.)
Bachelor’s degree or equivalent work experience in an applicable field
Prior experience with American Express preferred

177

Senior Vendor Manager Resume Examples & Samples

Drive product selection and coverage
Create forecasts of demand based on multiple sources and sophisticated algorithms (local sales history, other locales data, external sources, vendor feedback)
Ensure economically healthy level of inventory
Drive achievement of constant improvements and operational efficiency with suppliers
Lead international projects to more efficiently source stock, manage prices, execute promotions and assimilate vendor catalogs
Identify and move forward business development initiatives
Bachelor’s Degree in Economics, Engineering or Sciences
5-7 years of working experience in management consulting, vendor account management, project management, business development and/or buyer position
Strong business judgment with a track record of successful relationship management and people management skills
Inter-personal and communication skills, negotiation skills, bias for action, ownership, project management skills and A to Z business understanding are required
Post-graduate education / Masters level qualification (MBA from top tier school is a plus)
Working knowledge of additional languages (Italian and Spanish)

178

IT Supply Chain & Vendor Manager K Resume Examples & Samples

Establish and continually improve IT Vendor Control Group functions in alignment with corporate and functional strategy and goals. Develop annual strategy and objectives for the organization that deliver commitments for cost, quality, productivity and customer satisfaction
Direct delivery of Offshore and Cloud vendor risk assessments for BB&T, including: technology substitution/replacement, spend consolidation, conversion and integration programs, process innovation and improvement
Develop and publish IT vendor metrics and benchmarking analysis to develop annual pipeline of opportunities used to eliminate inefficiency and risk. Drive continual improvement exercises across the organization for improved utilization of resources, reduction in cycle time, risk management, improved clarity and ease of doing business
Support the development of a best in class “Strategic Supplier Management Program” that meets corporate guidelines, all regulatory requirements, and IT-specific needs for segmentation, performance management, strategic alignment and optimization
Create and mature a Vendor Control Group team that generates business recommendations to improve 3rd party vendor risk. Oversee implementation efforts to ensure risk remediation or other key benefits are realized
Develop and present executive-level presentations and business cases in support of strategic supplier, risk optimization, merger/acquisition and outsourcing activities
Provide governance for the IT organization around all supply chain disciplines (e.g. review existing procedures and examine opportunities to streamline operations, forecasting/planning and management to meet the needs of the business)
Lead and manage staff in daily operations to ensure effective project definition, planning, development and delivery. Provide career and skill development, coaching and mentoring
Bachelor's degree in Engineering, Supply Chain, Finance, or equivalent education and related training
Fifteen years of demonstrated experience in at least two recognized supply chain, vendor management or outsourcing categories
Ten years of management experience and proficiency in leading strategic technology initiatives
Experience in developing and implementing technology best practices
Strong analytical skills and problem-solving abilities
Proven leadership in selling and delivering IT optimization and integration activities
Ability to develop organizational vision and implementation plans
Experience in developing business cases, cost benefit analysis and complex financial modeling, accounting and contract negotiation/administration techniques
Excellent written and verbal communications skills directed at both technical management and executive management levels
Familiar and conversant with high-level concepts of major technology categories (e.g. network, mainframe, distributed, software), specifically related to vendor relationships
Ability to travel
Experience in developing and implementing new business processes utilizing Business Process Mapping, Six Sigma or TQM skills

179

Direct Import Vendor Manager, Books Resume Examples & Samples

Degree in Business Administration, Engineering, Economics or related field
Fluency in Portuguese and English
Highly analytical individual, flexible, action and results oriented, self-starting, and comfortable with databases and tools
Experienced in sales/business development/account management with P&L or revenue center responsibility
Strong business judgment with a track record of successful relationship management on top-level organizations
Tenacity to drive business independently and thrive in a fast-paced start-up like environment is essential for success
Experience with international supply chain/importation challenges, preferably in retail
Knows how to extract and analyze data through SQL or other database queries

180

Senior Vendor Manager, Wireless Resume Examples & Samples

Ability to make strategic decisions by analyzing large amounts of data combined with merchandising instincts
Ability to recognize and recommend opportunities to improve the customer shopping experience
Develop unique merchandising programs that will reinforce Amazon in becoming the global leader in online shopping for Tools

181

Senior Vendor Manager, Home Resume Examples & Samples

Develop and lead strategy for Linens, Home Decor and Arts & Crafts categories
Drive overall improvements to the Home Interiors experience
Passionately advocate for the business customer and category within Amazon
Track record of taking ownership, process creation, and driving results

182

Vendor Manager Resume Examples & Samples

Strong professional experience, ideally gained in an online, retail, e-commerce or consulting environment
Action and results oriented mentality, combined with the ability to work in a demanding but collegial environment where teamwork is a must
University degree ideally in a technical or analytical discipline (or equivalent professional experience)
Excellent knowledge in Excel
B2C experience in e-commerce, purchasing, key account management or consulting
Enthusiasm for the world of Electronics
In additon to Excel, database work and experience in SQL a plus
Excellent marketing skills, a feel for customer needs, as well as a high degree of innovative prowess
A entrepreneurial way of thinking and a strong hands-on, results driven mentality
A great deal of personal initiative, creativity and decisiveness

183

Vendor Manager, Call Center Resume Examples & Samples

Prepares, analyzes, and manages operation through statistical analysis of activity
Conducts regular meetings with Customer Care Supervisors to maintain two-way communication and achievement of departmental objectives
Monitors customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer transactions

184

Vendor Manager Resume Examples & Samples

3+ years of process design and delivery
Demonstrated expertise in customer relationship management
Excellent team player and comfortable with developing management level communications
Ability to translate technical concepts for business audiences
Expertise in IT Relationship Management
Ability to work with all levels of Management
Excellent planning and organization skills

185

Automotive Preferred Vendor Manager Liason Resume Examples & Samples

May participate in one or more complex special assignments
May serve as a committee team lead for medium-sized projects or as a committee team member on large projects
Researches and explains alternative parts in a complex claim
Reviews customer satisfaction results and recommends course of action
Responds to complex arbitration contentions
Manages and oversees performance of vendors
Participates in selecting estimates for review/reinspection
Bachelors degree in related field preferred or equivalent experience
Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
Applies broad knowledge of insurance policy, coverage, and regulation
Applies broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
Applies broad industry knowledge to discipline practices, including best practices, to support the business unit
Applies broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
Applies broad knowledge of problem solving and preparation of reports for analysis
Applies broad ability to leverage learned technical skills in support of team objectives
Applies broad negotiation and/or arbitration skills
Applies broad conflict management and problem resolution skills in managing internal and external customer relationships
Applies broad problem solving skills to continuously improve business outcomes
Applies broad knowledge of training facilitation and coaching skills
Ability to investigate, evaluate and settle complex claims
Provides broad individual decision making within authority limits
Has and maintains all appropriate licenses and registrations for the role per state requirements

186

Automotive Preferred Vendor Manager Liason Resume Examples & Samples

May participate in one or more moderately complex or occasionally complex special assignments
May serve as a committee team lead for medium-sized projects or as a committee team member on medium to large projects
Researches and recommends alternative parts in a moderately complex and occasionally complex claim
Reviews customer satisfaction results and may determine course of action
Reviews, resolves and responds to moderately complex and occasionally complex arbitration contentions
Ability to interact effectively with internal or external customers and act with empathy
Applies general and occasionally broad knowledge of insurance policy, coverage, and regulation
Applies general and occasionally broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
Applies general and occasionally broad industry knowledge to discipline practices, including best practices, to support the business unit
Applies general and occasionally broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
Applies general and occasionally broad knowledge of problem solving and preparation of reports for analysis
Applies general and occasionally broad ability to leverage learned technical skills in support of team objectives
Applies general and occasionally broad negotiation and/or arbitration skills
Applies general and occasionally broad conflict management and problem resolution skills in managing internal and external customer relationships
Applies general and occasionally broad problem solving skills to continuously improve business outcomes
Ability to investigate, evaluate and settle moderately complex and occasionally complex claims
Provides individual decision making within authority limits

187

Senior Vendor Manager EU Direct Import Resume Examples & Samples

Manage all vendor relations for one or more Categories for direct import from Far-East or other parts of the world
Help to develop the future sourcing strategy for branded and exclusive label products of Amazon EU
Grow selection offering to our customers for erstwhile not accessible selection
Manage and develop a high performance team of vendor managers
6+ years of experience in sales/business development/account management with P&L or revenue centre responsibility
Strong business judgment with a track record of successful negotiations and overall relationship management with top level organization delegates

188

Applecare Vendor Manager Resume Examples & Samples

Minimum 5-10 years of demonstrated work experience in a contact center environment, including technical support management and customer service management with phone and chat solutions in a large inbound contact center
Proven experience knowledge of vendor management, contracts and negotiation principles
Strong understanding of cost and financial accounting principles
Ability to interpret complex analysis, budgeting data and business information
Six Sigma process training preferred
COPC process training preferred

189

Vendor Manager Resume Examples & Samples

Experience managing a P&L
Position requires 3+ years of successful leadership experience in managing large cross functional teams
Retail experience preferred

190

Vendor Manager Consumables Resume Examples & Samples

Several years in buying, product management, sales, and/or marketing
Excellent oral and written communication skills with the ability to influence others internally and externally
Excellent team player capable of learning and sharing knowledge in a team environment
Superior analytical skills. Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs
Extreme attention to detail and willingness to roll up your sleeves
Online experience preferred

191

Senior Vendor Manager Resume Examples & Samples

Define an overall strategy and product roadmap to create the best-in-class experience for Amazon Automotive customers
Create buy-in for the strategic vision and product roadmap across retail and platform teams
Identify, measure, and improve key customer experience metrics
Represent Amazon when meeting with senior executive teams from top vendors to build long term strategic relationships
Identifying, negotiating, signing and on-boarding new vendors to build out product selection
Proactively and autonomously negotiating costs, promotional opportunities, and other business inputs
The successful candidate is an effective communicator and problem-solver
Our environment is very fast-paced, and requires someone who is highly enthusiastic, flexible, detail-oriented, analytical, and comfortable working with multiple teams and management
Experience working with high-performing teams

192

Vendor Manager, Amazon Channels Resume Examples & Samples

6+ years program management experience
Ability to work with technical and non-technical business owners to get things done
Develop functional requirements to create new tools or refine processes/policies
Excellent cross-functional project management skills
Demonstrated bias for action with strengths in problem solving, issue-resolution, ability to work in a deadline driven work environment, attention to detail, and ability to multitask
Masters degree or MBA
Experience communicating with and influencing external partners

193

Senior Vendor Manager Resume Examples & Samples

You are responsible for recognizing new trends, for analyzing both business competition and sales, for carrying out stock management in cooperation with Supply Chain and for finding the best vendors
Several years of B2C experience in e-commerce, purchasing, key account management or consulting
Knowledge and/or previous experience within the Apparel industry

194

Vendor Manager Resume Examples & Samples

MBA degree preferred
Strong analytical and problem solving skills; ability to use hard data and metrics to back up assumptions and develop business cases
Bias for action, and experience making things happen in a fast-paced, dynamic environment

195

Senior Vendor Manager Resume Examples & Samples

A background (4+ years) in buying, account management, product management, project management, financial analysis and/or marketing
Fluent in English/Spanish
Strong numerical and analytical aptitude - must be proficient in Microsoft Excel. Experience with SQL and Microsoft Access a plus
Proactive attitude and willingness to roll up sleeves and dig deep to achieve goals
Detail-oriented

196

Vendor Manager HI Resume Examples & Samples

Identify opportunities to drive overall supply chain efficiency
Exceptional communications skills
Proficiency in Excel
Experiences in new business development
Knowledge and previous experience in home improvement industry
E-commerce, retail experience preferred

197

Associate Vendor Manager Resume Examples & Samples

Help new vendors master Amazon’s tools and systems so that they can be self-sufficient and integrate their products to Amazon’s platform efficiently and to the standard required
Help improve business processes and make us more effective in supporting our vendors
Target driven and results orientated
Intermediate computer skills (Excel, Word, Outlook, PowerPoint)
Experience with e-commerce or retail would be advantageous

198

Senior Vendor Manager Resume Examples & Samples

Develop and lead strategy for all vendor negotiations on an annual basis
Drive overall improvements to the Home customer experience
Previous experience hiring and developing a junior level team

199

Senior Vendor Manager, Kindle Brazil Resume Examples & Samples

Negotiate strategic programs and campaigns with leading publishers to create a great customer experience and help Kindle and publishers grow
Liaise with relevant internal teams to execute new programs and provide publisher services
Perform the full range of sales activities from demand generation campaigns to pipeline management by engaging with customers, Kindle internal resources, and external partners where appropriate
Build, execute, and manage mechanism to encourage existing publishers to accelerate their digital adoption through education and engagement, identifying blockers, providing solutions, and creating programs that help grow their digital selection
Work closely with their global counterparts to share best practices and learn mistakes from the others
Work closely with internal product management and development team to provide inputs to improve the tool sets and related infrastructure
Evangelize the positive effects of digital reading and share success stories through various events and industry bodies
Analyze and track publishers' performance on key performance indicators
Complete customer analysis, brainstorm and execute new initiatives to meet customers' needs
Strong business judgment with a track record of successful mass-vendor marketing/acquisition and overall relationship management
Strong verbal and written communications skills in both Portuguese and English are a must, as well as the ability to work effectively across internal and external organizations
Creatively 'think big' about new ideas to meet customers' needs
Show strong organizational, planning, time management skills and ability to work on own initiative
Minimum 8+ years of relevant marketing/engagement development experience required

200

Junior Vendor Manager Resume Examples & Samples

Excellent verbal and written communication skills in English and Portuguese
Partners/project management, financial analysis and/or marketing experience
Demonstrated ability to manage multiple projects - prioritization, planning and execution
Track record of taking ownership and driving results with attention to detail and no errors
Strong interpersonal skills to handle multiple external and internal partners without conflicts
Data proficiency and use of Excel and systems
Experience in the book publishing industry or other relevant categories in e-commerce
Comfortable with entrepreneurial and goal driven environments

201

Strategic Vendor Manager Resume Examples & Samples

At least 5 years’ experience with the management of suppliers to agreed contractual services
At least 5 years’ experience with design, development and utilization of formal IT vendor contracts with internal or external customers
Budget planning

202

Vendor Manager Resume Examples & Samples

Manage and control the programme’s vendor budgets including the associated cost centre forecasting, reporting and supplier profiling
Develops and manages contracts with suppliers to meet key performance indicators and agreed targets. Is responsible for the liaison between the organisation and designated supplier(s). Ensuring performance reporting from supplier is accurate and relevant steering actions or service level breach remediation are enforced, including management of penalty clauses, CSL breach etc
Ensures that supplier performance is properly and frequently monitored and reviewed
Producing documents that monitor progress and ensure the quality of the solution
Working with vendor governance team to ensure governance framework is effective
Highlight and document vendor governance risks/issues and manage action/remediation activities within governance and commercial framework
Manage enforce and control vendor contracts in relation to service credits, renewal dates, payment terms, milestones, change control, terminations
Develop and run robust operational and financial processes in relation to purchase orders, receipting against scope, accruals and invoice payments
Coordinate with programme stakeholders (including finance and procurement) all vendor aspects (scope, feedback, reporting etc)
Acts as the central contact point between RB and supplier
Supports Procurement and Programme Leadership in implementing RFP activities, resource planning and communications
Owns along with procurement the policy and procedures covering the selection of suppliers, tendering and procurement. Is responsible for the management and implementation of supplier service improvement actions and programmes
RB has a complex IS landscape that reflects the rapid growth and the global nature of the business. Its SAP programme is broad and geographically spread. This needs to be streamlined at the same time as driving Turbo projects forward. This role will need to quickly establish an in depth understanding of the current landscape and the road map to achieve the desired future state
Strong negotiation skills. Excellent levels of impact and influence
Strong experience of working within technology/IT departments and contracts
Proven track record of working independently
Advanced Excel (pivot-tables, lookups & macros) and PowerPoint skills
Understanding of Accounting Standards, Tax and Legal requirements
Qualified/Part qualified accountant CIMA/ACCA/ACA preferred
Ability to prioritise and respond accurately under pressure
Excellent forward planning and organisation skills
Very good networking and partnering skills
Ability to deal with senior stakeholders both verbally and written with strong communication skills, both orally and written
Experience in a global, blue-chip environment
Assertiveness
Creative thinker
Self Confidence
Integrity
Agility and ability to work analytically in a problem-solving environment
Ability to work successfully with minimal supervision in an atmosphere of shifting priorities, and deadline pressures
Strong interpersonal, communication skills, written, verbal and presentation

203

IT Vendor Manager / Service Delivery Resume Examples & Samples

Review, monitor, and report on committed service performance to contract both hard and soft deliverables including maintenance of business activities, improvement activities, and end user feedback
Lead/Update/Understand and Champion measurement process by which SLRs are accessed including the submission and completion of scorecard on a monthly basis
Oversee the completion and expectations associated with misses as well as highlight successes
Define expectations/approve plans for service improvement, problem remediation and resolution
Review the reports associated with the plans to ensure timeliness, accuracy and controls
Partner with operational receiver as well as all service partners to ensure service transitions into production without incident or service disruption
Clearly document expectations including but not limited to reporting, training, transition as well as lifecycle, capacity and availability management
Ensure correct provisioning/deprovisioning/access levels for both retained and service provider personnel as well as IT peers and business users; establish relationships needed for service provider to effectively deliver contracted services and exceed customer satisfaction and quality
Chair and lead operational performance review meetings with peers
Collaborate with Service Line Management and partners to ensure service adds and deletes are effectively executed and recovered for, recorded, tracked and updated
Understand the way services are charged by the partners and recovered by the Service Line Managers
Lead Actively participate in, troubleshoot, drive and champion major incident service restoration and problem management activities
Drive/document improvement opportunities s utilizing Problem Management, Quality Tools and Processes including but not limited to LEAN, Six Sigma, Visual Management, SWAT, Technical roundtables or other service improvement tools
Vendor management and partnership
Working across cultures
Data analysis and insight
Managing and measuring work
Financial and business acumen
Influencing
Management by objectives
Delegation
Cross-cultural awareness
Priority setting
Command skills
Establish direction and create commitment
Communicate and engage
Demonstrate and drive commitment
Act quickly and decisively
Technology awareness
Learning agility
2-year degree with five years IT or vendor management expertise or higher required
ITIL experience; prefer ITIL certified
Microsoft Office experience focusing on the data analysis tools
5 years of business experience (IT knowledge a plus)
ServiceNow or other IT ERP experience is a plus

204

Senior Vendor Manager Resume Examples & Samples

You should have a University degree in maths, engineering or a technical discipline
You should have experience in an international retail, consulting or e-commerce environment
Ability to absorb and use data to drive fast and accurate decisions for the customer
An MBA from a leading business school is beneficial

205

Vendor Manager, Outsourcing Operations Resume Examples & Samples

Manage all CS Outsourcing Relationships and ensure that all partners are meeting KPI performance targets
Foster a customer-centric attitude, drive customer priorities, and build effective customer/vendor relationships
Work on RFP’s, contracts and business landscape research
Work with leadership team cross-functionally to help execute ongoing OS strategies that align with the global business growth and product plan
Analyze outsourced contact center performance (sales, cost, quality, productivity) and identify trends, opportunities, issues, concerns, and successes
Conduct regular business reviews with partner vendors, including performance penalties and rewards
Perform gap analysis to ensure partner advisors have tools, processes, training and empowerment to deliver expected customer experience
Partner with outsourcer teams (reporting, quality, tech ops, IT, Account Management) to focus on execution and develop top quality
Ensure partner compliance to all agreed upon requirements and maintenance of these
Conduct frequent site visits and evaluations to ensure exceptional quality and to infuse the Spotify culture at all partner locations
Innovate customer support and deliver a unique experience for our customers, internal employees, and BPO partner management and agents

206

Vendor Manager Resume Examples & Samples

Establish relationships and drive negotiations of agreements/deals with key brands
Undergraduate Degree
Proven analytical thinking, attention to detail and exceptional organizational skills are essential
A track record of proven results in past positions
Online and/or retail experience and/or account management

207

Vendor Manager Resume Examples & Samples

Managing daily oversight around vendor management practices
Ensuring that costs are managed tightly working with finance to accurately reflect costs in forecasts and budgets
Ensure that AMCs are delivering services in accordance to SLAs and that they are consistent with service & quality outlined in contracts
Conducts monthly vendor meetings
Manage the contract renewal process
Ensure compliance with all Citizens Bank Vendor Management Policy requirements
Experience managing vendors
Experience with home equity and mortgage products
Previous experience developing and tracking accurate spending forecasts and the rationale
Experience with building and maintaining effective relationships with stakeholders, clients, peers, supervisors, subordinates and other internal company staff
Advanced knowledge of MS Word
Advanced knowledge of MS Excel/PowerPoint

208

Senior Vendor Manager Resume Examples & Samples

Building selection and terms negotiation: Will be responsible for determining customer market needs, growing selection across sub-categories, brands and use cases, managing vendor partners, optimizing vendor terms and getting support for marketing campaigns
Demonstrated ability to take ownership and drive results
FMCG experience ideally across Sales and/or Key Account Management & Marketing at leading FMCG companies or Retail
10+ years of relevant experience in sales manager / account manager/vendor manager role desired

209

Vendor Manager Resume Examples & Samples

Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sale
3-5 years experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, marketing or e-commerce. The ability to quickly learn a varied set of software and editing tools (including HTML, Excel and Access) is necessary

210

Vendor Manager Resume Examples & Samples

Candidates should have a high level of literacy and numeracy
Good knowledge of industry best practice for ITIL
Good knowledge of IT market and trends
Good knowledge of IT and commercial perspective and an understanding of the overall picture of how the IT service fits and contribute
Good problem-solving and analytical skills; ability to determine the approximate impact of each issue quickly to prioritise further work
Strong influencing skills and ability to positively and sensitively work with suppliers
People Management skills
Operational Service Skills
Effective Financial Performance Management
Highly effective planning and prioritisation skills
Able to contribute to strategic debates, helping to identify and address future opportunities and challenges
Drive and enthusiasm

211

Brand Specialist / Vendor Manager Resume Examples & Samples

Manage and build comprehensive selection through strong vendor relationships
Coordinate and create launch plans for new vendors and products (including seasonal product assortments)
Provide recommendations to improve sales and margin
Monitor and research industry and competitive trends
Support promotional activity of the category
Provide ad hoc and regular online content management, reporting, and analysis to help decision-making
Liaise with vendors and other operational departments to resolve product or supply-chain queries swiftly and accurately
Drive process improvements to enable scalable growth

212

Market Data Vendor Manager Resume Examples & Samples

Previous experience in a Market Data Commercial team for a financial institution, providing Market Data support
A good knowledge of the international Equity and Fixed Income market place
Working knowledge of MDSL�s �Market Data Manager�
Working knowledge of MDSL�s RPM system
Self confidence in order to explore product usage with trading users and management
Familiarity with data content and application functionality from the major market data vendors
Involvement in projects from inception to successful conclusion
Strong communication and interpersonal skills
Knowledge of reference data contracts would be beneficial but not essential
An understanding of control environments and reporting and how Management information plays a part in effective management

213

Senior Vendor Manager Resume Examples & Samples

Captures and translates roadmap plans into vendor requirements, uses expertise in the development of commercial terms with software providers to advise and lead the requirements definition for procurement, legal, IT and business teams
Leads and creates the financial models and strategy for commercial agreements, including budget requirements, optimal financial and software license models, and participates in negotiation efforts to deliver optimal financial and business terms
Manages a budget of $50M+ of vendor spend in portfolio area, facilitates annual planning with executive leaders for functional area, advising on trade-offs, helping budget for priorities and synergy opportunities. Provides oversight and produces recommendations and executes tactics to deliver requirements within budget
Facilitates and maintains relationships between strategic vendors and internal resources, including IT stakeholders and executive leadership
Identifies appropriate relationships in conjunction with internal customers and vendors to drive proper alignment on business and operational topics
Manages escalation and arbitration of relationship and operational issues if other avenues fail
Participates in the measuring of vendor performance and shares responsibility for the governance for vendors

214

Recoveries Vendor Manager Resume Examples & Samples

Achieve monthly targets through implementing strategies to drive vendor performance
Ensure service quality through an effective engagement model including calibration sessions and regular feedback and coaching
Maintain, amend, submit for approval, and ensure adherence to all relevant Policy and Procedure documents as required
Track the Agency commission spend and its effect on the NCL and OpEx
Effectively manage the referral and recall of Accounts including weekly inventory reconciliations for the purpose of MCA testing and all audits as applicable
Where necessary, conduct site visits to domestic based collection agencies
Driving a zero breach environment that adheres to all relevant/applicable laws and regulatory requirements
Work within the realm of all Citi policies, Compliance and Risk policies, as well as ensure adherence to all Australian regulatory requirements
Identify key drivers that will assist with change to improve performance, procedures, and achieving goals, and identify areas of improvement to ensure optimal productivity and effectiveness is achieved by the vendors
Ensure team engagement and motivating your team to achieve results
Influential people leader with exceptional skills in leading and driving teams to achieve results
Knowledge of the collections/recoveries industry, preferably gained within a financial services environment
Excellent planning and organisational skills
Ability to innovate and conceptualise solutions based on MIS
Strong analytical skills in addition to strategic and lateral thought processes
Tertiary qualification in related field preferred however not essential

215

Senior Vendor Manager Pan-eu Sourcing Resume Examples & Samples

Liaise with the Inventory teams to assist in decision making processes for managing stock and inventory
Build internal and external metric reports to monitor new selection
Experience in SQL will be a plus
Fluent in at least one Central/Eastern European language

216

Vendor Manager, Books Resume Examples & Samples

Managing a category P&L, including planning, forecasting and driving growth for the category, possessing a complete understanding of internal and external variables that impact the business
3+ years of relevant senior level experience in retail, operations, and/or business management/consulting with a proven history of delivering results
Ability to operate simultaneously and effectively in both tactical and strategic mode

217

Technical Vendor Manager Resume Examples & Samples

University Degree, B.S. or Master, in Engineering (or science/technology)
Proven technical leadership experience in development and implementation of large scale, complex projects
Flexibility to travel up to 50% across projects in Europe
Excellent working knowledge using MS Excel, AutoCAD, MS Project and related software

218

Vendor Manager Resume Examples & Samples

Setup and continuous development of relationships with all key vendors in the relevant category
Strategic decision-making for orders made by vendor
Strong co-operation with other relevant departments in Softlines to ensure that all items secured from vendors are properly displayed to our customers and can achieve maximum sales
BA/BS in a quantitatively-oriented field such as Business, Finance, Engineering, Statistics, Computer Science, or Mathematics
Proven verbal and written English skills
3+ years of successful track records in account management, product management, project management, operations, and/or business/management consulting
Experience in the Fashion industry
International work experience

219

New Vendor Manager With Italian Resume Examples & Samples

Fluent in English & Italian
Experience in outbound sales would be an advantage
Italian language fluent mandatory

220

Onsite Vendor Manager Resume Examples & Samples

Align with key internal business partners to serve customers in a seamless environment
Provide leadership to vendor frontline management with specific responsibilities within the site
Work closely with the Vendor Associate Director to implement, coordinate both strategic and tactical plans to enhance operational and service performance
Share best practices with Vendor Associate Director and co-workers
Ensure excellent performance of customer service staff when servicing provider or customer contacts, by working with teams to ensure efficiency and quality service
Ensure team is aligned to and meeting Service Center Metrics in relation to quality of service, ASA, AHT, Compliance, and Member Satisfaction
Play a leadership role by in influencing action plans to drive/improve vendor performance office and company to increase quality and profitability
Will carry site specific responsibilities, but additionally spanning across all sites for that respective vendor. (FTE range min 100 - Max 1000)
BS/BA Degree (or higher) OR High School Diploma/GED and 10 years equivalent work experience
5+ years call center experience including knowledge of call center industry
Understanding of call center performance metrics and measurements
Intermediate Word, Excel, PowerPoint with skills including creating, saving, formatting documents, utilizing pivot tables, and creating detailed presentations
2+ years experience leading teams toward the attainment of exceptional performance results
2+ years knowledge and understanding of healthcare industry
Ability to travel to supplier locations as needed up to 30% of the time
Off-shore Vendor Management experience
Knowledge of Call Center systems such as IEX, CMS
Basic knowledge and experience in finance (budgeting) and cost accounting
Excellent oral and written communication and presentation skills
Convey thoughts (orally and written) in a clear, concise and timely manner appropriate for the audience
Efficiently allocate one's own resources to meet individual/team/office goals. Identify and analyze work-related issues in a systematic and timely manner
Follows through on the execution of chosen strategies and demonstrates an ability to stay the course despite obstacles
Proven success in business planning and implementation
Demonstrates strong negotiation, influencing and analytical skills

221

Vendor Manager Resume Examples & Samples

Control and evaluate purchasing activity for the respective categories
Evaluates and monitors contracts to ensure vendors comply with contractual terms and conditions
Work closely with Finance to ensure billing forecast accuracy
Establish PO renewal schedules for the respective categories
Solve problems on invoices
Coordinate activities and follow ups to ensure all changes to the contract are made in accordance with the base agreement and the interests of the company, and that an audit trail is maintained
Maintain Vendor rate table
Responsible of service receiving confirmation into systems
Develop and provide reporting on Contract status, service matrix, action plan, financial impact etc
Understand policies and procedures associated with purchase contracts such as amendments
Effective management of relationship with external partners is integral in ensuring continued service delivery and customer satisfaction
Maintaining and reviewing documentation including records of purchase items, costs and deliveries
Arrange meetings with staff and vendors to discuss issues affecting the service and possible measures
Ensures problem resolutions are achieved without compromising the relationship with vendors and company customers
5+ years of experience in a related role (e.g. vendor manager, vendor relationship manager, strategic sourcing and supply chain professional, supply chain management professional, strategic business relationship management, and/or consulting)
Solid understanding of strategic sourcing concepts and best practices
Proven experience developing and managing successful relationships with vendors/suppliers, including providing feedback on performance metrics and deliverables
Proven experience in competitive bidding processes
5+ years proven experience in leading supplier negotiations, including establishing contract terms and conditions (i.e. pricing, performance management and SLA development), drafting legal agreements, and implementing risk mitigation best practices
Understanding of contract law including the completion of related courses, and the proven ability to ability to draft, edit and review complex services contracts
Experience in Real Estate field services a definite plus
Strong verbal and written communications skills in both English & French (bi-lingual)
Superior organizational, prioritization and time management skills
Proven leadership
Excellent problem solving, strategic thinking and planning and decision-making skills
Proven ability to analyze complex, often ambiguous, data and produce comprehensive recommendations and proposals
Ability to maintain perspective and confidence in face of difficult contract negotiations, tight deadlines and client expectations
Spirited team player with the ability to work as a positive role model and catalyst for change
Competency and formal training with Microsoft office suite of tools, e-contract management and competitive bidding tools an asset
Bachelor’s degree required and 5+ years of equivalent experience in sourcing/procurement/vendor management
Bachelor degree in Business/Commerce, MBA, LLB, Engineering, or Supply Chain Management is an asset (equivalencies in experience considered)
Professional designation in Supply Chain Management or equivalent is an asset(SCMP/CPP, ISM)

222

Vendor Manager, Home & Beauty Resume Examples & Samples

Minimum of 3-4 years experience in vendor account management, consulting, project management, and/or buyer position
Excellent knowledge of Excel and database work,
Strong communication skills and an assertive approach, whilst maintaining your ability to be vocally self-critical
Excellent English and Italian skills
Bachelor's degree is required with MBA preferred
Knowledge of SQL preferred
Relevant commercial experience
Fluency in German and/or Spanish will be considered as a plus

223

Senior Vendor Manager, Kindle Brazil Resume Examples & Samples

Communicate confidently at all levels, write effectively and demonstrate strong writing skills
Strong bias for action, ability to prioritize and attention to detail
Written and spoken fluency in English and Portuguese required
7 or more years experience working for or with major publishers/retailer/media company/management consulting in a sales, business development, or account management capacity
Masters Degree preferred
The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management
Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills
Candidate must be an effective leader and communicator and a seasoned problem-solver. Knowledge of the publishing and education industries is preferred

224

Vendor Manager Resume Examples & Samples

Manage workflow and associated procedures relative to contract change requests and requests for service
Ensures that the vendor(s) are compliant with internal rules and regulatory obligations
Analyzes market trends in technology and IT service delivery. Study market and technology developments that involve leading and emerging vendors, evolving pricing models and emerging service delivery models, such as software as a service or application utility
Collaborate with internal teams to evolve and improve internal processes including, but not limited to incident, problem and change management
Effectively present information and respond to questions either one-on-one or to groups, including formal presentations and regular status to management and business partners. Share technical and business guidance with other team members, IT groups and business partners
Bachelor's degree in Business Administration, Information Technology, Supply Chain Management or similar field. Advanced degree preferred
Five to seven years of Management, Leadership, PMO, or Vendor Management Experience
Proven experience in contract / vendor management or procurement including managing bid processes, contract establishment and negotiation in all IT fields (hardware, software, services, outsourcing)
Three or more years relevant vendor relations, negotiation or business development experience
Strong analytical abilities, including 3+ years experience working with MS Office, especially Excel and Word
Strong written and oral communication skills, ability to interact and influence peers, managers and senior leaders
Experience in leading RFP/RFI/RFQ activities under a competitive structure is preferred
Preferred experience in executing procedures, quality assurance and general work flow processes
The ability to work and thrive in a fast-paced, team-oriented, high-growth environment
Relationship management skills with demonstrated ability to work across business lines

225

Laboratory Products Vendor Manager Resume Examples & Samples

Manage existing Lab and Life Science vendors to drive additional growth through operational improvement and promotional opportunities
Manage competitive monitoring tools and reports to address product selection white space
Own and support the retail catalog processes including new item creation, classification, publication, and gating
Develop, own, and execute cross-category marketing programs and events relevant to professional lab customers to drive growth for both consumer and B2B sales
Laboratory industry experience preferred

226

Vendor Manager Specialist Resume Examples & Samples

Analyze, research and provide supplier spend and consumption analytics and identify/document potential cost reductions
Partner with IT&S business and functional areas in identifying and implementing additional opportunities that will benefit from managed service relationships
Develop and maintain monitoring processes to facilitate tracking, trending and analytics to support decision making and business cases
Report and monitor key financial indicators and provide meaningful dashboard of trends, issues and opportunities
Support the management of the sourcing model to optimize value of supplier services
Ensure timely and proper payment of all invoiced costs and receipt of all service level recoveries
Develop a strategic partnership and agreement with a provider of IT&S services that provide value to Scotiabank
Manage the Supplier or partner relationship with respect to financial contract goverance; analyze proposals & changes in accordance with contract terms and conditions; ensure financial penalities associated with non-delivery of SLA is tracked, measured and realized
Ensure business process interactions between the Bank and the service provider are effective and efficient
Design, develop and maintain the production of periodic and specialized reports as required
Lead Supplier meetings to ensure financial processes are executed in accordance with established governance standards
Ensure alignment with the bank's Risk Management program and policies
Positively influence IT&S operations for proper considerations of business controls and standards
Demonstrate creativity by championing new and innovative approaches of utilizing information for improved decision making
Refine existing operating procedures and identify opportunities to implement process improvements
Support the Senior Manager, Expense Management, on any special project initiatives or other Finance related deliverables as needed

227

Senior Vendor Manager Resume Examples & Samples

3+ years in buying, account management, product management, project management, financial analysis, marketing or consulting
Ability to think tactically with good attention to detail
Demonstrated ability to manage projects - prioritization, planning and task delegation

228

Vendor Manager, Healthcare, Biss Resume Examples & Samples

Manage existing Medical and Dental vendors in the Professional Healthcare categories to drive additional growth through operational improvement and promotional opportunities
Identify, target, and procure new selection and vendors by product and category research by attending tradeshow conferences and building new industry relationships
Support the retail catalog processes for restricted medical devices
Develop, scale, and manage item creation process from submission to publication and availability
Manage and develop category specific projects to optimize growth and profitability
Demonstrated ability to manage multiple tasks utilizing proper prioritization and planning
Proven track record of taking ownership and driving results, strong self-guided initiative
Interpersonal and communication skills, both written and verbal

229

Vendor Manager, Textbooks Resume Examples & Samples

Develop and lead strategy for vendor negotiations on an annual basis
Manage the key business inputs of selection, price, and promotion to achieve sales and margin targets
Generate ideas to proactively drive business improvements, innovation, and automation within the category and across the retail business as a whole and work cross functionally to implement
Develop and lead monthly and annual business reviews
4+ years of relevant experience in retail, vendor management, buying or e-commerce desired
Proficiency with extracting data through varied reporting tools in order to drive and influence business decisions (SQL)
Cross-Functional project management experience

230

Senior, Operational Vendor Manager Resume Examples & Samples

Serve as Unit lead responsible for assigned services, team development, head count planning, and cost centers
Steer and develop LLP(s) / 3PL(s), and maximize their value realized through close relationship and intensive collaboration in the area of Import / Export Operations and Transportation Planning and Execution
Lead service delivery management, service requests, structural and tactical escalation management (beyond single order basis)
Define, monitor, analyze and rate service provider (LLP/3PL) performance against target KPI's, PI’s, and SLA's
Analyze and provide opportunities for improvement, optimization and effective management of LLP/3PL and carrier operations, incl. structural improvements with business units/service provider
Develop risk assessment as well as contingency plans, and ensure respective measures

231

Vendor Manager Resume Examples & Samples

A minimum of three or more years’ relevant experience in a related setting or environment is required
A minimum of four or more years’ relevant experience in a related setting or environment is preferred
Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, etc
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project and Outlook)and CMMS databases
Advanced technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, etc
Advanced experience with Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project and Outlook) and CMMS databases

232

Marketing Vendor Manager Resume Examples & Samples

Oversee Managed Print Services partnership - Serve as gateway to Production for internal agency and partners as well as external agencies. Funnel work to management print services team (Prioritize ~125 programs with 400+ tactics per quarter.) Establish & track schedules; Ensure programs deliver against timelines and within budget. Track annual cost savings program that will directly impact Santanders marketing budget. Apply deep supply market intelligence, vendor performance scorecards and cost benchmarking to manage price fluctuations and continually improve results and control of spend. Collaborate with business stakeholders to achieve savings targets, track supplier performance, minimize supply chain risk, maximize supplier collaboration and innovation, etc. Resolve issues in a timely manner. (60%)
Vendor Manager will serve a primary contact to Santander’s Third Party Vendor Management team. Initiate meetings, track performance, evaluate partnership, escalate issues and provide reporting/vendor performance scorecard. Establish Key Performance Indicators, savings against targets, seek stakeholder feedback, review quality of project execution (10%)
Coordinate with Merchandising Manager on merchandising being produced for 675+ branches. (10%)
Direct Mail Postage Management; Evolve CAPS management set up and monitor Mail Tracking (5%)
Maintain Policies & Procedures for Managed Print Services. Work with third party to maintain an Operations Manual/ Ways of Working Guide. (5%)
Oversee other vendors as assigned. (10%)
BA/BS degree in Business
10+ Years of Print Production experience
10+ Years of Vendor Management experience
Contract Management experience
Be proficient in MS Office Suite and have high aptitude for MS Excel and enjoy data analysis
Understand financial reporting as it related to production
Subject Matter Expert in Direct Mail (Postal Knowledge)
Project Management
Extremely organized, Attention to details is a must; excellent proof reader
Proven cross functional collaboration skills
Ability to work in a fast-paced/changing environment

233

Vendor Manager, Supervalu International Resume Examples & Samples

Day-to-day supplier communication; issue management, forecasting, consumer insights, commodity monitoring, purchase orders, quote changes, data transfer into the SUPERVALU system
Evaluation of supplier’s cost proposals, including negotiation of pricing suitable for export markets
New sourcing requests and works with team as questions and issues arise for problem resolution
Coordinates with suppliers on any SV and category issues
Coordinates with supplier, representing SUPERVALU’s interests and needs sourcing new & replenished products and/or other process improvement initiatives
Works cooperatively with various levels of management across departments to resolve supplier issues and support successful implementations of new programs, processes, and initiatives
Identifies and pursues new supplier opportunities with successful outcomes
Tracks commodities and understanding commodity trends
Connects with supplier community to be aware of trends within the industry
Working knowledge on grocery logistics and export governmental requirements
International sourcing experience preferred

234

Associate Vendor Manager Resume Examples & Samples

Vendor relationship management including rate card negotiations and performance evaluation (assist on all stages from RFP to executed contract)
Territory-wise research on local subtitling and other translation providers to identify suitable localization partners in the region
Identify language experts and collaborate on test creation and deployment
Coordinate test evaluation and manage results
Liaison with partner integration team for technical onboarding of new vendors
Ensure that supply chain can meet Amazon’s extensive video catalog localization needs; maintain capacity dashboard
Collate data for metrics dashboard and other quality analysis systems (SLAs, KPIs) to monitor and refine supply chain
Understand and exemplify the Amazon leadership principles
Knowledge of subtitling or dubbing workflows
Familiarity with content localization industry, its wide range of services, and associated costs
In-depth knowledge of regional localization requirements and differing customer expectations
Commitment to continuous improvement and unwillingness to accept anything less than an excellent product

235

Vendor Manager Resume Examples & Samples

Vendor relationship management including rate card negotiations and performance evaluation (from RFP to executed contract)
Develop vendor and translator testing strategy and platform for test administration. Continuously tweak system to optimize results
Research requirements for new territories and identify suitable localization partners in the region
Ensure that supply chain can meet Amazon’s extensive video catalog localization needs
Develop metrics dashboard and other quality analysis systems (SLAs, KPIs) to monitor and refine supply chain
Consistently work towards improving tools, technologies, and processes
Experience with subtitling or dubbing workflows
Excellent knowledge of content localization industry, its wide range of services, and associated costs
Excellent leadership skills and experience managing a team. Must be committed to mentoring team members and creating an environment of success
Business analytics and experience with procurement and RFP initiatives
Passion for language and strong written and verbal communication skills
Strong math skills and familiarity with data analysis methodologies
Ability to collaborate effectively across multiple teams and stakeholders

236

Senior Vendor Manager Resume Examples & Samples

Identify strategic new market opportunities and create and execute plans to pursue them
Drive overall improvements to the Furniture customer experience
Familiarity with a P&L

237

Application Vendor Manager Resume Examples & Samples

Building and managing relationships with external vendors who supply applications to BNP Paribas,
Supporting Operations and IT & Change teams in their engagement with external vendors from both a Business-as-Usual and Strategic perspective,
Ensure that BNP Paribas compliance, procurement and security requirements are met by external vendors,
Act within BNP Paribas as the IT Application Owner for applications provided by external vendors
Advise Operations and IT & Change staff on requests to external vendors and reviews requirements prior to issuing to external vendors
Support the budget process in relations to external vendors
Review external vendor invoices
Monitor the external vendor development roadmap and collate input on behalf of BNP Paribas in user forums
Responsible for managing the application lifecycle
10+ year experience in Financial Services
5+ year experience in a IT Service Delivery / Operations management role or as a Vendor manager
Degree qualified in IT, Business, or related discipline; and / or relevant work experience in a similar role

238

Vendor Manager, Audio & Accessories Resume Examples & Samples

3-4 years of professional experience in product management, online retailing, retail buying, category management, supplier management or merchandising
Proficiency with Excel and data analysis
Bachelor’s degree in Business Administration, Accounting, Statistics, Marketing, Finance, or Engineering

239

Associate Vendor Manager Resume Examples & Samples

Effective change management skills: ability to leverage understanding of supply chain activities to work with vendors realize improvements in their performances
Must possess the ability to operate successfully in a matrix environment and work effectively across multiple groups and levels
Strong proven teamwork skills, to include: ability to build relationships; ability to foster teamwork and organizational development; ability to influence negotiations; cross-functional team leadership skills
Experience in sourcing across a variety of categories, foodservice preferred
Ability to influence change in the face of complexity and ambiguity
This position requires the ability to understand the company’s business strategy and related objectives, particularly as they relate to vendor collaboration and category management processes
Proficient in Microsoft Office, including PowerPoint and Excel

240

Senior Vendor Manager Resume Examples & Samples

Oversee the developing of long-term partner strategies and daily negotiations
Own Digital Store contents plans and collaborate with marketing team for the optimized merchandising
Own and present to senior leadership key performance metrics around revenue, profit and business terms with vendors
Develop a strong culture of rapid experimentation, measurement, and iteration
Use data to measure and understand customer behavior and apply those insights to our contents and business strategies, and negotiations
Sign new vendors for wider selection and negotiate with existing vendors for enhanced business terms
Written and verbal communication skills in English

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Vendor Manager Resume Examples & Samples

Service manage in-line with ITIL best practice, a portfolio of strategic support Partners to ensure that they perform against KPI’s
You will also own the content of all service schedules (contracts) ensuring that any updates or changes are reflected once agreed and signed-off as part of our contractual governance procedures
Chair regular Service Review Meetings with the support of stakeholders with our Partners Service Delivery Team’s to report and review their performance
Develop relationships with Virgin Media’s third-party suppliers that are based on our core values
So, what are we looking for?

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Vendor Manager Resume Examples & Samples

Generating and implementing big ideas to drive business improvement, innovation, and scale within the category and across the retail business as a whole
Deliver selection and brand expansion targets for Amazon.com and lead key vendor negotiations
Drive scale through product sourcing optimization, operational improvements
Leading cross functional collaboration on necessary systems and processes to support business needs, including retail systems, site merchandising and retail supply chain
2+ years’of relevant experience in retail/ecommerce, operations, and/or business management/consulting
Proficient with Excel and Word
4+ years’of relevant experience in retail/ecommerce, operations, and/or business management/consulting

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Junior Vendor Manager Resume Examples & Samples

Source and solidify top-tier-brand relationships, in order to curate products that consumers will love
Negotiate terms of sale, price point, and margin
Research product landscape to keep current with industry trends and pricing dynamics in the consumer-product-goods space
Ability to mange category selection to optimize sales and the customer experience
Ability to influence and work well with other departments Possible travel (up to 10%) to trade shows
3 years experience as a Buyer/Jr Buyer with evidence of successful negotiation in competitive market
Direct responsibility for P&L of multi million dollar categories
Must be proficient in the Microsoft Office Suite
Must have a demonstrated business acumen
Meticulous attention to detail with a proven track record of delivering results while juggling multiple projects
Examples of having met weekly deadlines with moving targets with an understanding of the impact it has to category P&L
Evidence of maintaining focus in a whirlwind of change
Proof of business-polished written and verbal communication
Experience displaying the ability to manage a category at both macro and micro level and an understating of the impact it has on the organization as a whole

244

Vendor Manager, Books Resume Examples & Samples

New vendor introduction, selection expansion, cost control, etc
Project management work with various internal teams to help drive tools and process improvements that affect purchasing and vendor management workflows
Define process improvements and work with vendors to increase EDI utilization, improve returns processes, and reduce order defects
Key Strategic Objectives
Identify new growth opportunities
Communicate with operation, marketing and IT team to drive new capabilities
Business planning and forecast
EDI system capability
Bachelor Degree and above, MBA preferred
Excellence in both oral and written English is a must
7+ years of professional buying experience or strong sales background involving the buying process
Able to demonstrate strong project management skills, outstanding leadership potential
Strong business acumen. Should have an understanding of procurement margin & how it impacts responsibilities as well as solid understanding of buying fundamentals
Must be able to drive corporate or buying initiatives with accounts
Capable of roll up sleeves and willingness to work with the team
Strong passion towards E-commerce and the textbook industry
Highly-motivated to roll up your sleeves and get things done,learn by doing; and apply existing learning rapidly from one situation to the next

245

Associate Vendor Manager Resume Examples & Samples

Maintaining key systems information, including new line set up, supplier administration, product details and prices
Support promotional activity of the category by ensuring products are properly loaded and the product details are correctly showing on the site
Provide ad hoc and regular online content management, reporting, and analysis to help decision making
Liaise with suppliers and other operational departments to resolve product or supply-chain queries swiftly and accurately
Monitor, control and accelerate the set up of new products through all stages of the set up process
Create and maintain weekly/ monthly selection tracker detailing which vendors require set up and when
Keep track of all details surrounding vendors so set up and maintenance is quick and accurate
Ensure issues are dealt with in an effective and timely manner
Ensure browse and navigation set up are accurate on the system
In conjunction with Online Content manager, ensure relevant attributes, content and images are correctly loaded for all products
BA/BS Degree required
Excellent written English and strong attention to detail
Marketing skills and commercial nous
Planning, prioritisation and time-management skills

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Vendor Manager Resume Examples & Samples

You are a vendor manager – and yet much more than that: you are also an expert vendor relationship manager, a product specialist, a product selection developer, and an advertiser all in one
You identify all products that you consider to be sell-able, taking into account customer requests and tastes, along with finding interesting vendors
The performance of your product category determines your success. You have more responsibilities – both customer experience related and operational – and you have the opportunity to manage an extensive number of vendors and products
Every new technical innovation, tool and process and the input and drive you have to improve them, will make your work even more exciting. It will mean making the lives of buyers and vendors throughout the world both easier and better
You should have a University degree ideally in a technical or analytical discipline
Enthusiasm for the world of Apparel
Excellent knowledge in Excel, with database work and experience in SQL a plus

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Vendor Manager Resume Examples & Samples

Written and spoken fluency in English and Spanish required
Effective leader and communicator and a seasoned problem-solver
Knowledge of the publishing (print, digital, music, etc) industry is preferred

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Vendor Manager Resume Examples & Samples

Financial / Vendor / Resource Management
Great communications skills; Must be able to interact with senior management from both a business and technical perspective
Provide a strong coordination for all required tactical and strategic initiatives in support of our customers
Awareness of information security, control/risk management and knowledge of software delivery lifecycle
Certifications (CISSP, CISA, CCNA/CCNP, CEH, Redhat, Solaris, MCSE) are a plus

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Vendor Manager Resume Examples & Samples

Pricing and Demand generation: Responsible for pricing and demand generation. This includes working with other members on the vendor management team as well as with our member acquisition team, marketing and product management team to come up with innovative online and offline promotions and site features to improve customer experience
Channel Management: To work closely with our online and offline partners and customers to ensure that we are keenly listening to the voice of the customer and delighting them through selection, pricing and product features
Retail ideally across Sales and/or Key Account Management & Marketing and Channel Management
Must have experience in field work and in interaction with external stakeholders
Making decisions based on data rather than on anecdotal experiences

250

Vendor Manager Resume Examples & Samples

Define and utilize door-level scorecard to monitor Asurion performance in the Area. Scorecard tied to contract SLAs & other performance metrics. Scorecard to focus on plan vs. actuals for key metrics including: volume details, exchange reduction, SPS, inventory utilization, repair quality, etc
Conduct monthly Ops Reviews with vendor field team leads & Sprint stakeholders (sales, sales ops, logistics, S&R, etc.) to review operational performance, identify performance gaps / issues & develop action plans
Point of contact to identify, track & help resolve key operational issues & needs including escalations related with Sprint sales teams including APs, RP, and their staffs
Frequent travel throughout the Area’s required to successfully carry out store visits, audits, training, and meeting with local sales leadership
Can work remote

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