Vendor Management Resume Samples

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C Feil

Carmelo

Feil

5569 Cathy Court

Dallas

+1 (555) 331 6012

5569 Cathy Court

Dallas

Phone

p +1 (555) 331 6012

Experience Experience

Detroit, MI

Vendor Management

Detroit, MI

O'Keefe-Lang

Detroit, MI

Vendor Management

Measuring, monitoring and reporting on customer satisfaction and vendor performance and implementing continuous improvement strategies
Monitor and report on the performance of vendors to ensure delivery in line with contractual obligations and performance metrics
Plan and conducts regular performance reviews with each major third-party provider along with relevant technology stakeholders
Conduct third party audits and manage the remediation of third party audit findings and management responses
Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions
Developing the strategic ISTP MIS reporting proposal to define the end state reports and obtain management approval
Coordinate all vendor management tasks inclusive of working with external vendors and internal employees

New York, NY

Vendor Management & Performance Specialist

New York, NY

Skiles, Cartwright and Hane

New York, NY

Vendor Management & Performance Specialist

Proven record working in the areas of commercial management, sourcing initiatives, project management, accounting/finance, invoicing and consumption management
Develop/execute/contribute to enterprise-wide strategic initiatives, including savings initiatives, cost reduction, resource/location/outsourcing strategies
Strong analytical and structured way of working
Willingness to challenge the status quo (to improve existing processes)
Lead on-boarding of new services/contracts to the team and ensure correct transition with adherence to standard consumption management processes
Lead upcoming projects and on-demand tasks such as savings initiatives, audits or data requests
Present business case to senior management to obtain sign-off and project funding

present

San Francisco, CA

Vendor Management Lead

San Francisco, CA

Wuckert-D'Amore

present

San Francisco, CA

Vendor Management Lead

present

Develop and improve end to end vendor life-cycle management processes
Manage regular senior level collaborative meetings between vendor and business, ensure there are metrics across all KPIs to ensure performance management
Perform cost management and purchase order management tasks
Impact various Third Party Risk Management program initiatives working closely with the Third Party Risk Management Office
Execute global Vendor Management programs including Vendor Optimization (reduced spend), Third Party Oversight, and Vendor Relationship Management
Manage the relationship with and performance of HR suppliers, including risk management
Executive management status reporting across all relevant Vendor Management activities

Education Education

Bachelor’s Degree in Business

Webster University

Bachelor’s Degree in Business

Skills Skills

Ability to handle ambiguity and balance many tasks at once, quickly shifting from one situation or task to another
Possess excellent organizational skills and ability to work independently
Strong written communication skills, including ability to facilitate meetings and effectively lead discussions
Strong analytics skills
Ability to build and maintain effective working relationships with all levels of management and staff
Effective communication skills, both written and oral, with strong executive presence
Demonstrated ability to define and implement large and complex processes involving multiple stakeholders
The ability, energy and drive to successfully be part of a virtual and global team
Able to motivate others and obtain buy-in

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15 Vendor Management resume templates

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Third Party / Vendor Management Risk Analyst Resume Examples & Samples

Job Specifications
Bachelor's Degree in Business Administration or the equivalent combination of education and experience required
CPS, CIA, CBA, CFSA, CTA, CFE, CRP or CRCM License
Experience in working at the enterprise level preferred; helping oversee the business unit's adherence to the Policy and Standards set by the enterprise governance program for the Third Party Risk Management (Vendor Risk Management)
One to three years of risk management and/or auditing operations in a financial or banking institution
Work independently with minimal supervision
Planning, organizing, directing and controlling
Personal computer, word processing, presentation software, Excel spreadsheets
SharePoint skills preferred
Analytical and conceptual
Interpersonal
Written and verbal communication

Director, Clinical Vendor Management Resume Examples & Samples

Bachelor Degree, Masters preferred 10-15 years experience in global clinical operational role
Experience developing and managing global programs Experience with various international and domestic outsourcing models
Experience leading cross functional teams Knowledge of regulatory requirements and
Minimum 5 years managerial experience
Demonstrated success in project management and /or clinical trial planning and execution
Successful strategic management and oversight of a CRO partner
Demonstrated leadership in managing a global team
Finance, budget planning and expenditure management
Previous experience managing a team of Clinical Operations staff

Senior Risk Analyst Vendor Management Cxsk Resume Examples & Samples

Perform vendor on-site quality assurance reviews with internal stakeholders to identify any areas of exposure and produce the appropriate level of documentation
Coordinate and monitor the completion of vendor risk assessments on potential and existing vendor relationships across the organization; taking into consideration the enterprise risk categories that impact the organization
Based on the level of vendor risk, liaise with business line management to ensure that required due diligence and ongoing monitoring tasks are performed (e.g., financial/credit review, external audit review, information security controls)
Establish appropriate mitigation plans as needed to address deficiencies
Validate and monitor gaps identified during the vendor risk assessment, due diligence and ongoing monitoring processes, and identify a necessary course of action
Use reason and judgment to analyze gaps identified and escalate to senior management as necessary
Independently prepare and analyze vendor risk reporting and program exceptions for senior management in order to monitor the level of residual risk to the organization
Create enterprise-level risk reporting for senior management and the Board
Facilitate and lead meetings with divisional business management to discuss current vendor risk, performance and business observations
Assist with the development of the Vendor Risk Management Program based on industry and regulatory expectations (e.g., CFPB Guidance, FDIC). Enhance policy, process, workflows and procedures as necessary
Develop ad hoc processes to address efficiency gains that translate into repeatable procedures
Update technology as needed
Mine data from a variety of sources
Utilize technical skills to manage data and efficiently conduct analyses
Bachelor’s Degree in Business Administration, Economics, Finance or a related discipline, or in lieu of a degree a minimum of four years’ relevant experience in audit, compliance, risk management, or vendor management
A minimum of two (2) years of experience in audit, compliance, risk management, vendor management, project management, or a related field
Ability to work independently and demonstrate a high level of professionalism
Strong communication skills and the ability to build and maintain effective working relationships with all levels of management and staff
Ability to develop and execute testing programs for the purpose of monitoring vendor performance
Demonstrated ability to meet deadlines; thorough attention to detail
Relies on limited experience and judgment to plan and accomplish goals
A degree of creativity and latitude is required
Ability and willingness to learn about a wide variety of topics and develop a variety of skills
Able to work as a cohesive member of a team
Masters' Degree
Understanding of vendor management concepts, including vendor performance monitoring

Assistant Accountant, Vendor Management Resume Examples & Samples

Responsible for handling Accounts Payable related matters including recording transactions with trade suppliers, trade payment scheduling & processing, claims processing and management and supplier account reconciliation
Manage trade related non-product transactions, including agent commission and recharges to suppliers
Provide general accounting and financial data support to the Department. Ensure all the accounting processes and routine functions are carried out in an efficient manner
Gather and summarize operational and business information from information systems for analyses and reporting purposes. Prepare regular reports for monitoring of operation performance
Assist the Senior Financial Accountant or Financial Accountant Level 1 in supervising the team by providing prompt and constructive feedback for queries regarding daily accounting operation and issues
Proactively reviewing and highlighting problems in existing systems and day-to-day processes to drive continuous improvement in process, policy, controls, reporting and system to achieve financial operation effectiveness and efficiency and to maintain internal control standards
Good interpersonal skill and able to interact with different department in an organization
University degree in Business Administration / Finance / Accounting or equivalent background in related fields

Service Specialist Global Procurement & Vendor Management Resume Examples & Samples

Provide tactical and operational direction and support to business owners in relation to procurement process and vendor management standards within the region
Work closely with the business and GCS colleagues to understand external supply needs, promoting alignment to established category plans and sourcing strategies
Assist the GCS regional head of Procurement & Vendor Management with the management of the outsourced procurement partner (ChainIQ), providing administrative support to ensure delivery of procurement activities within established processes and agreed contractual obligations and performance metrics
Promote a structured approach to the procurement of goods and services and management of vendors, ensuring standards and practices are adhered to within the region
Contribute to establishing and managing a regional portfolio view across all spend categories, working closely with colleagues in GCS category management and business areas to develop fit for purpose sourcing strategies
Establish relationships with regional risk and control function stakeholders, and support implementation of change initiatives where external vendors are impacted
Support procurement pipeline management, and the contract approval and co-signature process for the region
Support the design, development and implementation of reporting to enhance oversight of procurement and vendor management within the region
Degree graduate with minimum 2 - 3 years of relevant experience in procurement / supply chain management, finance and/or corporate services,
Knowledge of strategic procurement and operational procurement processes and systems
Experience operating in a procurement outsourcing or service management capacity would be beneficial
Experience of developing and implementing category plans to identify and achieve supply chain results
Excellent communications skills, verbal and written
Highly effective organization, project management and administration skills, with ability to cope under pressure to deliver results
Experience of working collaboratively with global cross-functional teams
Proven ability to use influence and persuasion skills to positive effect
Experience of working in complex strategic change management projects

Vendor Management Leader Resume Examples & Samples

20%: Strategy
Collaborate with procurement to drive alignment and ensure integration of related activities
10%: Assessment
Ensure vendor evaluations and/or assessments are performed, updated and documented as required
15%: Engagement
Partner with Shire clinical leadership, R&D Operations, And Global procurement Services to drive strategic discussions around partnership objectives, problem areas requiring resolution, and risk identification and mitigations
30%: Performance
Manage the overall relationship with vendor’s providing services to Shire Clinical, including establishing governance, monitoring Service Level Metrics and Key Performance Indicators
Partner with Shire clinical leadership to drive issues to resolution and identify vendor performance risk and mitigations
Ensure the timely follow-up on issues requiring resolution by both Shire clinical and strategic and/or high risk vendors and ensuring clear, timely communication on status to applicable stakeholders
20%: Optimization
Partner with Process owners to measure end-to-end process metrics and drive strategic changes across processes
Partner with Global Procurement Services and Shire R&D Operations to insure clear communications and reporting of overall service level performance of strategic and/or high risk Vendors
5%: Other Ad hoc projects as directed
Bachelors or Master’s degree in business
7+ years of experience in project management / relationship management, or leading work-streams within cross-functional programs
Six Sigma or other formal Project Management Training

Vendor Management Business Analyst Resume Examples & Samples

5% Strategy
Provide Industry and category analysis to VM Leadership to support strategic initiatives
20 Assessment
Tracks and maintain vendor evaluations and/or assessments are performed updated and documented as required and captured within the VM Sharepoint site
30 Engagement
Oversee the Vendor Management V-Room SharePoint site
Collaborate with GPS, Legal and Compliance as necessary to insure adequate awareness of Shire corporate processes, tools and organization of staff which may impact Shire clinical vendor management effectiveness
30% Performance
Assist in developing tools to support the Service Delivery and clinical Governance teams, specifically to track contract deliverables and obligations
Monitor and maintain the Service Provider and Shire’s Clinical compliance with contract terms and conditions, commitments and notifications
Facilitates Vendor and Shire Clinical Governance Teams and supports issue escalation tracking
Assists as necessary the Initiation and preparation of change requests from development through to execution
10% Optimization
Helps track and evaluate Service Provider’s Performance metrics and supports future action plans resulting from critical service performance trends
5% Other Ad Hoc Projects as Directed
Working knowledge of clinical research and awareness of clinical research key functions and related key deliverables
Excellent verbal and written communication skills – with various levels of organization
Demonstrated computer proficiency in Excel, Sharepoint, Access and Powerpoint
Proven ability to interact with vendors
Knowledge and experience using vendor management e-tools
Proven ability to contribute to the development, and implementation of processes

Senior Financial Analyst IT Vendor Management Resume Examples & Samples

Assist in analysis of IT vendors and development and implementation of strategies and supporting processes by vendor category
Perform analysis and on-boarding of new vendors, including vendor financial statement reviews and financial health checks
Benchmark selected annual vendor renewals for potential costs savings through targeted renegotiations and competitive replacement
Assist in vendor consolidation analyses to reduce redundant or overlapping tools and services to achieve cost reductions
Evaluate; provide financial analysis, and present recommendations supporting key IT business decisions related to business operations and contractual transactions
Assist with development and production of vendor reporting, as required
Foster and maintain sound, supportive, service-oriented business relationships with all constituencies including IT Management, IT Finance and IT departmental contacts
Finance or related business degree
5+ years of related experience in finance, vendor management and/or decision support in a multi unit environment
Experience working in IT vendor management and IT Contracts negotiations, a plus
Solid conceptual skills, able to develop structured approaches to analyzing unstructured business scenarios
Strong consultative and interpersonal skills. Excellent communication skills both written and verbal
Intermediate MS Excel experience required
Orientation toward developing and maintaining sound, supportive business partner relationships

Head of Clinical Vendor Management Resume Examples & Samples

Manage the overall relationship with vendor’s providing clinical services to Shire Clinical and Medical Affairs including establishing governance, monitoring Service Level Metrics and Key Performance Indicators
Partner with Shire clinical leadership, R&D Operations, and Global procurement Services to drive strategic discussions around partnership objectives, problem areas requiring resolution, and risk identification and mitigations
Partner with Global Procurement Services and Shire R&D Operations to insure clear communications and reporting of overall service level performance of strategic and/or high risk Vendors and that knowledge transfer on standard processes, tools, and supply base awareness is effectively occurring through appropriate channels
Participate and represent GCDO in a cross-functional sourcing team comprised of members from each R&D function
Serve as a point of contact for Shire clinical and strategic and/or high risk vendor operations team for service governance (level management, escalations, and project management support). Also, to consolidate, assign owners, and lead process to prioritize issues requiring escalation to management through the governance process
Project Manage transition of additional work to strategic and/or high risk vendors and other partners including ownership of the transition governance process, coordination of sign-offs, and responsibility for driving completion of process deliverables
Responsible for leading, developing and mentoring a direct report team
Assists in planning and implementing resource allocations for the group
Assists in achieving effective resource utilization aligned with department priorities
Acts as a mentor for the professional staff within the, provides opportunity for professional training and development of the staff
Bachelors Degree required, preferably in a scientific field; MS or other advanced degree preferred
12+ years of experience in project management / relationship management, or leading work-streams within cross-functional programs, including 3 or more years or more in clinical research in contracting and vendor management in pharmaceutical, biotechnology and/or CRO
Education, experience and documented results in providing vendor management support and/or contracting

Vendor Management Operations Specialist Resume Examples & Samples

Ability to identify opportunities in supplier expense or to gain operational efficiencies while managing risk
Communicating with senior management to escalate/resolve project conflicts & needs
Key focus on risk mitigation and reporting across assigned programs, as well as support for reporting across WM Operational Risk, Firm-wide Operations, and WM Business
Contract tracking and vendor status reporting
Monthly and Quarterly vendor oversight and evidencing
Scheduling and coordination for Annual site visits
Partnering with Sourcing and Firm-wide Ops to maximize return on commercial spend

Vendor Management Lead Resume Examples & Samples

Plan and lead the Vendor Management activities
Prepare operational reviews and report on business performance
Liaison with Global procurement, Human Resources and Finance to ensure vendor and business compliance
Manage and utilize the Approved Supplier List
Collaborates with regions/worldwide regarding service and support planning, implementation and performance

Vendor Management & Audit Supervisor Resume Examples & Samples

3-5 years of relevant collections and/or recovery operations experience related to compliance and/or vendor management
Solid analytical aptitude and research skillsR
Understanding of Risk Management business concepts and strategies as applied to the collections and repossession process
Previous experience working with outside vendor processes including, but not limited to, behavioral scoring, insurance tracking, dialer data, repossession/skip agencies and credit bureau reporting

Manager of Vendor Management Resume Examples & Samples

Responsible for activities related to vendor relationships, contract and commercial terms and conditions, and product or service performance. Perform this function related to information systems, external software sources and externally sourced IT services
Support development of RFPs (in collaboration with Corporate Procurement team) and perform evaluation of potential vendors
Review and advise on SOWs, change orders, and other governing agreements
Drive invoice validation process; in collaboration with tower leads, analyze and investigate measured resource consumption against inventory, CMDB and other sources
Evaluate vendor performance, prepare scorecards and lead periodic vendor review meetings
Manage vendors contracts exceeding $90Million in annual spend
Limited Budget responsibility
Limited headcount
Adept in use of Microsoft Excel - pivot tables, charts, formulas
Ability to design, develop and maintain simple to moderate complexity Sharepoint applications
Strong project and process management skills
Ability to handle multiple vendors, projects and a wide range of tasks
University degree in business/finance or information systems management or equivalent experience
Significant experience in Commercial Vendor Relationship experience; including management of third-party vendors and contract negotiation
Experience in project, contract administration and vendor relations in a technology environment are desirable
Strong understanding of information risk concepts and principles
Understanding of metrics and performance measurement, KPIs and CSLs
Experience and market knowledge of IT and professional services vendors
ITIL foundation

Vendor Management Risk Analyst Resume Examples & Samples

Under limited supervisioncollect, organize, maintain, and improve vendor data and artifacts as requiredto support Associated’s Vendor Management Process and regulatory requirements
Provide guidance to Vendor Relationship Managers and project teams to ensurenew vendors are on boarded properly according to Associated’s Vendor ManagementProcess
Under limited supervision respond to requests that require analysis ofvendor artifacts within the framework of Associated’s Vendor ManagementProcess
Provide thought leadership and ownership of Associated’s Vendor Managementprocess by advocating compliance and suggesting areas of improvement
Provide thought leadership and ownership of Vendor Management Teamsinternal tools and processes actively suggesting areas of improvement
Assist efforts tocomplete Risk Assessments of vendors commensurate with the risk and complexityof each vendor relationship
Participate in regulatory examinations and provide accurate and timelysupporting information
Create accurate ad-hocreporting as requested by Vendor Risk Manager

VP Head of Vendor Management, Americas Resume Examples & Samples

The role holder will facilitate oversight of managed service transactions throughout the duration of the service agreements
He/she will establish governance processes for managing invoice review and validation, service performance management, change control, issue management, project management, communication, etc
The role holder will collaborate and work closely with business owners and operations teams to ensure that the agreed scope of services is delivered.Key clients for Head of Vendor Management include vendors, Project Management, Global Sourcing and Supplier Management, Commercial and Legal, and Operational Risk
Strong understanding of the contract management process, and will effectively coach others on best practices
Team player who is able to coordinate across functional areas
Experience effectively leading individuals and teams in preparing and executing service agreements, with a proven track record of success
The qualified candidate will be a skilled negotiator. He/she will possess strong ability to interact with people and will exhibit superb relationship management skills
Detail-oriented and adaptable in a dynamic work environment
Possess excellent communication skills (verbal and written) for interacting with C-level executives

IT Sourcing & Vendor Management Resume Examples & Samples

10+ years of IT sourcing and vendor management experience
Ability to Build and leverage strong relationships and networks both within and outside the organization. Effectively uses personal influence skills rather than authority to persuade others and gain support preferably with for large global organizations within the Financial Services, Information Technology, Pharmaceutical, or Telecommunications verticals or management consulting
Relevant experience in executing MSAs, SOWs and SLAs within the IT spend areas such as Hardware, Software, and Professional Services
Demonstrated ability to manage a significant pipeline of deals/transactions simultaneously, while identifying and supporting strategic stakeholder projects/escalation requirements
Solid track record of identifying and capturing sustainable, hard savings
Comprehensive understanding of the marketplace for IT infrastructure
Excellent negotiation skills and the ability to negotiate compromises for overall business benefit in the client’s interests
Ability to develop and maintain effective working relationships with senior management, clients and vendors
Ability to influence persuade, motivate and compel support for key initiatives from senior management and other key stakeholders, by delivering clear, well-structured presentations; ; Senior Level Executive-presence is required
Deep experience with competitive bidding (RFI, RFP, RFQ), vendor selection, and vendor risk assessment within technology
Ability to concurrently manage and prioritize multiple projects concurrently
Insight into global and regional marketplaces
Strong MS Office skills; particularly Excel and PowerPoint. Sharepoint and P2P platforms desired

Vendor Management Office Lead Resume Examples & Samples

Operational lead for the SVM Vendor Management Office
Own and oversee the enhanced reporting/templating and scorecarding for the initial tranche of key vendors; development and identification of next tranche
Lead the deployment and improvement of consistent Vendor Management processes
Engage with key stakeholders both within SVM as well as maintain the relationship with the broader bank community (e.g. PB/IB)
Liaise with and present to key senior management stakeholders
Help to define and interpret the analytics to support the buy/sell/hold strategy
Manage one FTE in Wroclaw and provide direction on the following tasks

Technical Lead, Vendor Management, Science Resume Examples & Samples

Serve as the technical interface between onsite and vendor development teams
Collaborate closely with the Science team’s various external vendors to support end-to-end technical integration of their work with internal projects
Review and approve technical designs and approaches proposed by external vendors
Perform thoughtful and timely code reviews to ensure that vendors meet our expectations for code quality and conventions
Participate in the implementation of critical code pieces
Contribute to effort to adopt continuous integration with existing products by writing Unit tests and helping to automate build processes
Take an active role in team Agile rituals, including scrum, planning, and backlog grooming
Collaborate with your teammates to continuously improve everything we do
BS/MS in Computer Science or a related field (or equivalent experience)
5+ years of professional software development experience
Up-to-date, in-depth knowledge of front end web development (JavaScript, HTML, CSS, Responsive Design)
Proven technical experience in a professional environment, including ownership and delivery of a sizable product or product component
Demonstrated experience managing external development teams in various locations around the world
Experience with server-side java technologies (E.g. Rails, Grails, etc.)
Experience with continuous integration and deployment (E.g. Jenkins or Bamboo)
Agile software development processes
Advanced front-end skills (E.g. JavaScript, HTML5, Mobile/Responsive Views, Spring MVC, etc.)
Experience with relational databases (E.g. PostgreSQL, MySQL , Oracle, etc.) and/or Experience with non-relational databases (E.g. Hadoop, Couch, etc.)
Application security fundamentals, defensive programming
Experience with major application servers (E.g. Tomcat, JBoss, WebSphere, etc.)
High level of creativity, quick problem solving capabilities and strong analytical skills

Financing Operations Global Vendor Management Resume Examples & Samples

Work towards understanding all market specifics covered by team (European, Emerging & South Africa) - and be able to provide market coverage
Day-to-day & long-term development of staff e.g. performing 1-1's, appraisals
Manage and develop the Middle Office risk framework
Assist with recruitment decisions (as and when)
Point of contact for any performance issues, manage service levels and client satisfaction
Strategise and execute work processes to mitigate market exposure
Ensure adherence to external regulatory requirements e.g. SOX

Vendor Management Senior Contracts Administrator With English Resume Examples & Samples

Manages the activities involved in the design, preparation, delivery and needs assessments for training and development programs
Develops methods for evaluation of program effectiveness
Formulates and implements curricula based on knowledge and understanding of business unit objectives and departmental needs
Completes other duties as assigned.Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals
Provides guidance to subordinates within the latitude of established company policies
Recommends changes to policies and establishes procedures that affect immediate organization(s).Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
Follows processes and operational policies in selecting methods and techniques for obtaining solutions
Acts as advisor to subordinates to meet schedules and/or resolve technical problems
Develops and administers schedules, performance requirements and may have budget responsibilities.Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company
Often must lead a cooperative effort among members of a project team.Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing
Normally manages the activities of professional individual contributors and/or subordinate supervisors
In some instances this manager may be responsible for a functional area and not have any subordinate employees

Vendor Management Specialist With English & French Resume Examples & Samples

Provides a range of support to Vendor Management Operations (VM) in the sourcing of external and internal training provision on behalf of clients, which includes
Day to day contact with Client L&D/Curriculum/Programme Managers; training vendors/providers; learners; internal Xerox Services Training Administration (TA) team; Internal Accounts and Finance Department and other internal functions (e.g. HR, IT)
Day to day processing of purchase orders, invoice management and gathering relevant data for required management information
Fluent in English and French

Vendor Management Senior Analyst Resume Examples & Samples

Enhance third party oversight processes and implement improvement initiatives
Perform Third Party Risk Assessments and Evaluations identifying regulatory and policy impacts
Create analytical scorecard reporting for Third Party Relationships with a focus on performance, key risk indicators and prompt escalation of issues
Coordinate and lead cross functional Third Party review meetings. Prepare presentation materials
Analyze a high volume of third party relationships and create reporting analysis
Assist with Third Party Audits and various internal and external reviews as needed
Remaining well-informed of changes to the regulatory environment and industry best practices related to management and oversight of third parties
Document any changes to internal Policies and Procedures
Act as project manager for Vendor Management initiatives and projects
Possess strong data analysis and/or technical skills to analyze complex business data utilizing automated tools and help identify problems
Strong judgment, organizational, decision making, project management and interpersonal skills
Excellent knowledge of corporate policies and procedures and regulatory guidelines
Ability to manage conflict and work under pressure
Good presentation, leadership and team-building skills
Strong proficiency with Microsoft Word, Excel, PowerPoint and Outlook

Senior Analyst Vendor Management Resume Examples & Samples

Responds to issues, troubleshoot and resolve service issues related to all aspects of procurement &/or vendors and provide follow up to ensure resolution
Enter all engagements in the appropriate system for tracking, reporting and archival purposes
Provide support to process for related systems (Ariba, Archer, Opera, IQ Navigator)
Assist the business with the procurement process; ensure correct requirements are being met
Single point of contact for business and EP to resolve vendor related issues/questions. Proven ability to research and resolve issues
Ability to build and maintain strong, positive relationships and influence others without having direct leadership accountability
Proficient user of Microsoft excel
Prior vendor relationship experience
Self-driven and flexible, ability to work independently
Ability to clearly and persuasively communicate ideas and recommendations

Vendor Management Team Lead Resume Examples & Samples

Relationship Management: Ability to build trusting relationships, understand business issues and proposed integrated solutions, and negotiate with various parties
Strong problem solving skills to remediate issues
Should be familiar with what our competitors are doing in outsourced vendor provider space
Personality traits

Senior Vendor Management Risk Analyst Resume Examples & Samples

Coordinate the annual collection of vendor documentatino (SOC reports, financial statements, Cert of Insurance, etc.) to support Banking Regulatory 3rd party oversight requirements
Conduct and report on risk evaluations of third party service providers. Ensure appropriate due diligence is performed to identify, mitigate, and maintain ongoing awareness of risks to the company resulting from third party relationships
Participate in projects related to the identification, tracking, and reporting of vendor invoices and contract management
Lead efforts in identifying and resolving gaps in existing contracts and create processes to ensure new contracts are up to Associated Bank standards
Assist Business Systems Analysts and Project Managers with contract-related inquiries. Partner with process owners to identify, collect, monitor, and report on various key risk indicators
Assist in the validation of vendor expenses against contracts, statements of work, and/or audit spreadsheets, prepare for distribution and obtain authorization of IT invoices, review exceptions with unit managers
Prepare spreadsheets and data analysis for input to the budget process
Monitor and track the expirations, renewals and terminations of all legal documents, assisting with the communications to vendors
Assist in the decision making process to ensure Associated remains in a state of readiness for a regulatory examination

Vendor Management Director Resume Examples & Samples

Must have proven leadership ability with a demonstrated track record of successfully managing diverse teams, executing performance management processes, and the ability to impart information clearly and forcefully
Essential skills include the demonstrated ability to impact, influence and negotiate both internally and externally; the ability to initiate and implement change; and strong analytical, multi-tasking and problem solving abilities
Skilled in developing strategic business plans using proven and established methodologies
Must have and effective verbal and written communication; proficient in English, Chinese (Cantonese & Mandarin)
Strong understanding of GTM processes combined with product development and negotiation skills
Ability to influence cross functional team members and drive team to meet business results
Financial acumen and ability to demonstrate strategic perspective when evaluating issues and recommendations with an understanding of total cost impact
Developing Sourcing & Supply strategies
Driving Economic Value
Process and Technology Management
Strategic Partnership Management (Customer & Supplier)
Drive Product Development
Risk Management
Operations & tactical planning

ESM Vendor Management Program Manager Resume Examples & Samples

Lead process development, design, workflow, oversight and daily administration of the corporate Vendor Management Program
Actively monitor reports of programs to support LOBs with all Hiperos-related activities and changes
Oversee activities associated with Vendor Management Solution Programs (e.g. Business Reviews, Certificates of Insurance, Service Organization Control Reports, Qualitative Surveys) inspecting for LOB compliance per EVM framework
Coordinate, measure and monitor Vendor Management Program requirements and provide support to LOBs as needed to resolve gaps
Generate and analyze reporting for Vendor Management Program, including reports for LOBs, risk committees, Senior and Executive Management, including stakeholder performance/compliance to program requirements
Provide daily support to ESM peers regarding the use of the Vendor Management Solution, directing communication of program requirements to lines of business, awareness of Vendor Management best practices, and related activities
Monitor and adapt to regulatory changes (e.g. FDIC and other regulatory agency updates on Third Party Guidance), providing recommendations on changes to the Vendor Management Framework. Facilitate and coordinate stakeholder training to increase knowledge and understanding of the Vendor Management Program and expectations
Lead process optimization and efficiency efforts to include issue identification, innovative solutions, and overall program resolution
Represent Vendor Management in a senior-level role for auditors, regulators, and corporate executives as required
Three to five years of business, contract management, technology management and/or vendor management experience
Strong communication skills including the ability to communicate complex vendor management practices and rationale in easy to understand business terms
Experience training large groups, utilizing technology
Strong leadership skills; the ability to positively influence diverse teams to enhance vendor management
Excellent relationship management skills; work successfully across the corporation to quickly gain the trust and confidence of Senior Leadership Team
Forward-thinking capabilities; the ability to engage business partners and cross functional team members to deliver actionable results supporting that vision
Master's degree in Business or related fields
Experience in a regulated industry such as financial services, telecommunications or utilities
Experience working in a large organization, previous experience within the financial services industry is preferred
Strong skills in Microsoft Excel

Vendor Management Team Leader With English Resume Examples & Samples

Leads the Vendor Management Operational (VM) teams in the day-to-day sourcing of external and internal training provision on behalf of clients. The role holder will manage, on a day to day basis, the overall performance of their assigned team and individual team members (Senior and Junior VM), in the delivery of services. The role’s purpose is to build, manage and deliver a high performance vendor management team within area of responsibility
The Team Leader (TL) will have contact with training vendors/suppliers; learner contact; internal Xerox Services Training Administration (TA) team; Internal Accounts Department and other internal functions (HR, IT, Finance). Additionally, the TL, will have responsibility for gathering, compiling and producing management information reports (both standard and ad-hoc) as required
The TL will utilise a range of IT software and tools and works to service level agreements and standardised agreed processes
The suitable candidate should be able to demonstrate a range of skills and abilities gained through experience in a similar Supervisory, Team Lead or Management facing role, and able to display their ability to work under pressure in a new and evolving environment whilst meeting service level agreements. The TL will be able to demonstrate the ability to coach teams and individuals toward high levels of performance
Effectively manage the team in delivering the day to day external training requests
Delegates and allocates tasks for the distribution of work throughout the team in order to meet service level agreement / targets
Effectively manages day to day contact with external vendors or training bodies
Liaise with training administration team leader to ensure a cohesive and collaborative relationship to meeting the clients requirements
Liaise with client organizations
Provide Management Information to the VM Country Lead
Support the team in proactively identifying cost-saving initiatives
Query resolution of
Client L&D questions and queries
Escalated client delegate questions and queries
To existing processes
New processes
At peak request times; TL needs to process requests and support team in achieving performance targets
Language skills: Proficient in English
People Management and coaching skills
Team management and working skills
Confident and professional telephone manner
Able to understand the Xerox Services business and HR Shared Service offering
Able to understand the client drivers for outsourcing
People Management skills including coaching
Sales, Senior Administration or Purchasing experience at a supervisory level or above
Experience of working in complex, high change and high performance environment

Senior Vendor Management Risk Analyst Resume Examples & Samples

Lead efforts to collect,organize, maintain, and improve vendor data and artifacts as required to support Associated’s Vendor Management Process and regulatory requirements
Provide guidance to Vendor Relationship Managers and project teams to ensurenew vendors are on boarded properly according to Associated’s Vendor Management Process
Engage with Vendor Relationship managers to perform ongoing monitoring activities of each vendor commensurate with the risk and complexity of each vendor relationship
Independently respond to requests that require analysis of vendor artifacts within the framework of Associated’s Vendor Management Process
Provide thought leadership and ownership of Associated’s Vendor Management process by advocating compliance and suggesting areas of improvement
Provide thought leadership and ownership of Vendor Management Teams internal tools and processes actively suggesting areas of improvement
Complete Risk Assessments of vendors commensurate with the risk and complexity of each vendor relationship
Maintain the accuracy of the reporting information within the vendor database
Monitor and track the expirations, renewals and terminations of all vendor artifacts, assisting with the communications to Vendor Relationship Managers and vendors
Participate in regulatory examinations and provide accurate and timely supporting information
Lead projects andparticipate in meeting as requested by Vendor Risk Manager

Director IT Vendor Management Office Resume Examples & Samples

Manage the activities related to vendor relationships, contract and commercial terms and conditions, and product or service performance. Perform this function related to information systems, external software sources and externally sourced IT services. This will include the development and ongoing processes to review vendor adherence and performance to the contract, ensuring good partnership with all MHE constituents
Define and develop RFPs (in collaboration with Corporate Procurement team)
Define and develop vendor contracts, SOWs, terms and conditions, pricing options (working with Legal and Corporate Procurement)
Conduct vendor negotiations (pre and post selection.)
Award and select vendors, and maintain vendor relationships once awarded
Compile and distribute reports on VMO activities and vendors
Adept in use of Microsoft Excel and experience with Sharepoint applications
Ability to interact with technical and business, executive leadership and operational staff levels
Ability to create a centralized repository of contract and vendor management documents to manage contractual and financial exposure and negotiate contracts
Able to handle multiple vendors, projects and a wide range of tasks
University degree in business/finance or Information Systems Management, or equivalent experience
Significant Commercial Vendor Relationship experience; including management of third-party vendors and contract negotiation
Experience in contract administration and vendor relations in a technology environment are desirable
In-depth knowledge and understanding of information risk concepts and principles
Understanding of metrics and performance management KPIs and CSLs
Experience and market knowledge of IT product, managed services and professional services vendors
Experience in developing business processes and managing change
Knowledge of IT infrastructure services

Telecommunications Vendor Management Resume Examples & Samples

Bachelor degree or equivalent work experience
Minimum of 1 year Telecommunication industry experience
Minimum of 1 year project management experience
Strong customer focus
Proficiency using Microsoft Office Suite
Ability to multi-task and work in a high paced environment
Strong problem solving and prioritization skills
Fluency in Spanish and/or Portuguese is advantageous

IT Vendor Management Specialist Resume Examples & Samples

Must have 3 to 5 years of demonstrated progressive working experience in vendor management field. A focus in IT vendor management is highly desired
Exposure to Vendor Management and Sourcing best practices (e.g., Contract Life Cycles; Risk Mitigation; Methodologies) would be highly desired
Knowledge and understanding of the IT and financial industry would be an asset
Process management skills (process engineering/re-engineering to find efficiencies and optimization) are highly desirable
Must possess excellent working knowledge of Microsoft Office suite of tools – MS Excel (advanced knowledge to create/maintain pivot tables & macros); MS Powerpoint & MS Access

Corp-gre TPO Vendor Management Resume Examples & Samples

Coordinate with suppliers you need for your On-Boarding
Drive the supplier certification process according to the policies and standards of Global Real Estate
Document requests for payment to suppliers
Evaluation of the services provided by suppliers
Control of contracts and documentation related to Real Estate and facilities
Tours (walktrough) to update the forms of occupation (GREDL)
Monitoring implementation of programs and routines of preventive and corrective maintenance
Control of service orders
Requests for service and / or suppliers quote
Control of parking spaces
Coordinate internal changes of places

Operation Fulfillment & Vendor Management Manager Resume Examples & Samples

MS or BS degree in Econometrics / Finance
2 or 3 years or above working experience in consuming banking is preferred
Conversant with PC skills, in particular, Excel, PowerPoint and Words
Able to work under pressure with tight schedule
Sound knowledge in credit card operation knowledge and policy
Excellent communication, high responsibility, interpersonal and problem-solving skills must be self-driven and deliver results based on agreed targets
Good communication skills both in English and Chinese
Good at time management

Project & Vendor Management Office Lead Resume Examples & Samples

Govern, design and deliver projects geared towards streamlining services
Manage multiple projects with a focus on business process improvement
Liaise with the various stakeholders across the group to deliver process, systems and change projects
Implement effective change that lasts beyond the life of the project

Vendor Management Resume Examples & Samples

Support sales teams in large deals and bids of $1m and VM client spend of min C$5m . Is the VM Services subject matter expert and trusted advisor to Xerox sales and clients. Is responsible for working with sales, solution architects and client representatives in defining VM Services that meet client requirements. Support will be required in both new business development and same account revenue growth accounts
Is responsible, as project lead, for the successful execution of VM ‘proof of concept’ projects on larger bids/deals for client organizations. Has responsibility for defining project scope, timeline, costs and resources required to fully support successful bid/deal wins. Is responsible for delivering VM projects to client/s
Is responsible for the continuous development of the VM Service commercial offering and value proposition. As a subject matter expert is responsible for ensuring that Xerox Services VM is at the forefront of learning services vendor management industry. Ensures up to date industry and functional knowledge provides commercial advantage to VM value propositions
Works closely with VM Service Delivery to ensure service implementation experience is fully leveraged into value proposition – standardization of service and tools etc. Works closely with Global Alliances Manager in order to ensure effective utilization of Xerox alliances network. Works closely with other GCC stakeholders in order to ensure Xerox capability is fully leveraged in client projects – learning content design/strategy etc

IT Vendor Management Specialist Resume Examples & Samples

3+ years working in vendor management and/or compliance roles
Background and understanding on vendor & risk management practices, business analysis, communications and reporting
Must be a creative, self-starting, results-oriented, and highly motivated individual with very good vendor and supplier risk management knowledge in order to support the Global Compliance, IT Supplier Management processes and reporting
Must have proven leadership, interpersonal, communication and negotiation skills in order to build consensus and obtain cooperation from both internal and external stakeholders
Must possess excellent organizational skills in order to work independently on a day-to-day basis, managing workloads, organizing fluctuating workload assignments, perform tasks or minor projects assigned by the Director/Executives or received as part of a project as well as attend meetings as required
Must possess excellent working knowledge of Microsoft software productivity tools; and in particular MS Excel, Powerpoint
Superior customer service skills are required in the communication, negotiation, and problem solving, with our Business Partners, Vendors, and other Bank staff
Strong communication, management and interpersonal skills that include team building, coaching and feedback (suggests people management role)
Project and process management skills are highly desirable
Strong quantitative & qualitative analytical skills
Exposure to Vendor Management and Sourcing best practices would be an asset

Global Procurement & Vendor Management Manager Resume Examples & Samples

Provide tactical and operational direction and support to business owners in relation to procurement and vendor management within the region; work closely with the business owners and GCS colleagues to understand external supply needs, promoting alignment to established category plans and sourcing strategies
Ensure a structured approach to the procurement of goods and services and management of vendor relationships, ensuring standards and practices are adhered to within the region; contribute to establishing and managing a regional portfolio view of suppliers across all spend categories, working closely with colleagues in GCS and business areas to develop fit for purpose sourcing strategies
Assist the GCS Regional Head of Group Procurement & Vendor Management with the local management of the outsourced procurement partner (ChainIQ) to ensure delivery of procurement activities within agreed contractual obligations and performance metrics; establish relationships with regional risk and control function stakeholders to ensure changes in UBS policies and technical standards relating to vendors are communicated and implemented
UBS Line management tasks of Chain IQ London staff, such as new-joiner onboarding, approvals for access to UBS systems / tools, compliance with UBS requirements, etc.; assist and support the design, development and implementation of reporting to enhance procurement and vendor management within UBS; assist with other regional / global topics as and when assigned, e.g. change the bank, Chain IQ Transition Program, etc
Act as the first point of UBS escalation for Chain IQ's service and quality related issues within the region; assist with the GCS co-signature process, e.g. conducting due diligence of all relevant contracts, coordinating with Chain IQ and UBS stakeholders as required
Experience in a blue chip corporate environment in disciplines such as procurement / supply chain management, finance and/or corporate services
Graduate / Bachelor's degree. Preference to Chartered Institute of Purchasing and Supply (CIPS) qualified candidates; knowledge of Six Sigma methodology is a plus
Experience of managing / supervising an outsourced partner with respect to operational tasks as well as ongoing governance / performance review; understanding of commercial contracts will be strongly preferred; experience in executing category planning to identify and achieve supply chain results; experience of working in complex strategic ‘change the bank’ transition projects
Key Competencies: an eye for detail, excellent communications skills, verbal and written; highly effective organization skills with ability to cope under pressure to deliver results; experience of working collaboratively with international cross-functional teams; proven ability to use influence and persuasion skills to positive effect
Strong understanding of technology as a tool to boost effectiveness and efficiency

Head of GCS Regional Procurement & Vendor Management Resume Examples & Samples

Provide strategic, tactical and operational direction and support to business owners in relation to procurement and vendor management within the region
Work closely with the business owners to understand external supply needs, promoting alignment to established category plans and sourcing strategies
Ensure a structured approach to the procurement of goods and services and management of vendor relationships, ensuring standards and practices are adhered to within the region
Regional management of the outsourced procurement partner (ChainIQ) to ensure delivery of procurement activities within agreed contractual obligations and performance metrics
Establish and maintain a regional portfolio view across all spend categories, working closely with colleagues in GCS and business areas to develop fit for purpose sourcing strategies
Act as the regional point of escalation for service and contract related issues with Tier 1 and 2 vendors
Establish relationships with regional risk and control function stakeholders to ensure changes in UBS policies and technical standards relating to vendors are communicated and implemented
Support GCS Regional Heads as required such as managing regional supplier contract signatures
Support the design, development and implementation of information systems to enhance procurement and vendor management within UBS
Provide Account Management for GCS Procurement & Vendor Management within the region, ensuring that internal stakeholders are kept informed of important plans which might affect their division/function. Ensure sensitivity and transparency as we seek to turn suppliers into clients and clients into suppliers where deemed effective and efficient
Ensure the Global Head of Procurement & Vendor Management and Regional Management are appropriately briefed at all times and used effectively as escalation point
LI-LP1

IT Vendor Management Director Minneapolis Resume Examples & Samples

A minimum of 10 or more years in an IT environment with strong knowledge of IT Vendor Management and Service Delivery Management is required. Individuals with previous project management and Financial Services industry experience would be preferred
5 years of experience in a technology position establishing strategic vendor relations, negotiating large deals, and managing on-going vendor relationships including IT outsourcing is required
A Bachelor’s degree in related field or equivalent work experience is required. Individuals with a Master’s degree in related field would be preferred
Must also be able to demonstrate proficiency with the following skills
Solid understanding of Information Technology (IT) operations, systems and architecture
Strong negotiator who has led vendor outsourcing transactions in both infrastructure and application development & maintenance
Negotiation skills and ability to influence internal and external constituents
Experience in developing and managing vendor metrics and leading vendor performance improvement projects based on vendor performance
Strong leadership skills; ability to lead a team and work with vendors in order to meet company objectives

Enterprise Spend Management Vendor Management Program Manager Resume Examples & Samples

Actively monitor dashboard/queue of programs to allocate workload across team, and support LOBs with all Hiperos-related changes
Oversee operational execution of vendor data management activities within the Vendor Management Solution including record creation, deletion, and ongoing maintenance to ensure data integrity and conformance to data architecture requirements
Provide a Center of Excellence, ensuring best practices in program objectives within the corporation for all LOBs, subsidiaries and affiliates
Provide daily support to Program Team, directing use of the Vendor Management Solution, directing communication of program requirements to lines of business, awareness of Vendor Management best practices, and related activities
Monitor and adapt to regulatory changes (e.g. FDIC and other regulatory agency updates on Third Party Guidance), providing recommendations on changes to the Vendor Management Framework
Bachelor's degree in Business, Supply Chain Management, or equivalent education and related training
Seven years of business, contract management, technology management and/or vendor management experience
Strategic, forward thinking capabilities; the ability to engage business partners and cross functional team members to deliver actionable results supporting that vision
Ability to participate in and supervise multiple complex assignments simultaneously
Experience developing presentations and communicating business case results to Senior and Executive Management

Vendor Management Lead Resume Examples & Samples

Execute GTI Vendor Management programs supporting both the EMEA Region & End User Services (EUS)
Minimum of 5 years end user technologies experience – Desktop, Virtual Desktop, eMail, etc
Strong business and financial skills including program mgmt., finance (Total Cost of Ownership, etc.), analytics, and reporting
Vendor and/or Sourcing work experience including negotiations, contracts, benchmarking, and relationship management
Ability to aggregate and present data quickly and efficiently
4 year College degree
End User Technology Expertise – desktop, virtual desktop, eMail, etc
Vendor and/or Sourcing work experience – negotiations, contracts, benchmarking, and relationship management

Vendor Management Office Finance Lead Resume Examples & Samples

Prepare and update monthly, quarterly and annual financial forecasts for external EIS spend for managed set of suppliers
Track usage of hours against commitments and estimates
Coordinate with the MSO Operations Analyst in finalizing monthly, quarterly and annual demand plans
Manage Service Level credits in relation to invoicing
Manage the program success criteria to achieve projected savings; analyze and report on savings in support of the business case
Manage the Innovation Fund deployment and ROI from each of the activities funded by the Innovation Fund
Design, plan and set-up the invoicing and other financial processes to operationalize the new contract
Work with SunTrust Sourcing to successfully manage ongoing invoicing process, including applicable reconciliation processes
Assist Operations Analyst in publishing periodic performance dashboard

Global Vendor Management Group Caaps Vendor Master File Specialist Resume Examples & Samples

Check and file supporting documentation for the creation and updating of vendors
When replacing a GVMG Workflow Specialist, then also
Flexible in work schedules
Some keyboard skills
Motivated (need to get the work completed successfully and accurately each day)
Good at teamwork (assist others in the team to meet deadlines.)

Vendor Management Specialist With English & Spanish Resume Examples & Samples

The scope of this role will entail the effective delivery of ‘Managed Service’ as required by the contract and/or specific programmes/curriculums
This role involves the day to day processing of purchase orders, invoice management and gathering relevant data for required management information
Utilises a range of IT software and tools and works to standardised agreed processes
The candidate should be able to demonstrate a range of skills and abilities gained through experience in a similar client/supplier facing role, and able to display their ability to work under pressure in a new and evolving environment whilst meeting service level agreements
The suitable candidate must be able to operate efficiently in at least two languages, 1) to be English and 2) the client country your role supports (French, German, Spanish)
Fluent in English AND Spanish
Ability to work remotely and virtually with others

Legal Operations Manager Litigation Ebilling Support & Vendor Management Resume Examples & Samples

The highest degree of personal and professional integrity and ethics
Minimum of 8 years of related experience working in-house in a legal department managing an eBilling tool for the Litigation department and liaising with Finance departments; or working in a law firm managing an eBilling tool; or working in the Finance department
Bachelor’s degree or equivalent experience. Post-graduate is desirable, particularly MBA
Highly proficient in Excel and PowerPoint
A demonstrated understanding of how to develop, implement, and enhance processes
An ability and desire to work in a global, fast-paced, and dynamic work environment that requires constant multi-tasking
An ownership mentality, exceptional follow through skills, flexibility in embracing frequent change in all forms
A high degree of emotional intelligence and the ability to interact at all levels within VMware including senior decision-makers
The ability to take direction and then work well independently as well as part of a team – strong business partnering skills
An effective communicator, often and clearly in writing, in person, one-on-one, and to groups. Know when to seek assistance
Strong functional legal knowledge a plus, particularly in the area of Litigation matters
Budget management experience is highly desirable
Accounts Payable/Receivable experience a plus
Experience in implementing legal-related technology systems or tools a plus

Realty Management, Vendor Management, VP Resume Examples & Samples

5+ years’ experience in consumer or residential real estate based loan servicing, lending, or property management businesses, vendor management, or real estate related regulatory, legal or compliance roles
Excellent interpersonal skills with the ability to work collaboratively with external vendors and internal stakeholders
Excellent communications skills including European language skills (Spanish, Dutch, Italian preferred)
Strong analytical and problem solving skills with the ability to exercise sound and balanced judgment in a highly regulated environment
A strong team player able to work efficiently and effectively, handling multiple tasks simultaneously and under pressure
Ability to travel required

Junior Vendor Management Specialist With English & German Resume Examples & Samples

This role provides a range of support to Vendor Management Operations (VM) in the sourcing of external and internal training provision on behalf of clients, which includes: day to day contact with Client L&D/Curriculum/Programme Managers; training vendors/providers; learners; internal Xerox Services Training Administration (TA) team; Internal Accounts and Finance Department and other internal functions (e.g. HR, IT)
The suitable candidate must be able to operate efficiently in English and German
Purchasing, Sales or Administration experience
Understanding of Financial Management (Invoice handling, raising Purchase Orders Experience of working in the contractual/legal context
Fluent in English AND German
Decision making skills
Time management; ability to manage multiple priorities
Team player Work on own initiative
Ability to grasp concepts quickly

Technology Vendor Management Resume Examples & Samples

Must have a Bachelor degree in Computer Science or related field
Must have a minimum of 10+ years of experience in Enterprise Application Development preferably within Financial Services
Must have a minimum of 5 years managing technology services provided by a vendor
Broad range of experiences and understanding with web/internet technologies
Strong technical, analytical, problem solving, and communication skills
Experience with system, application, and process documentation including tools such as MS-Visio, etc
Experience with Information Risk Standards and how to apply them within Software Development
Experience with Project and/or Program Management background/experience
Experience with quality control and root-cause analysis
Excellent verbal, written, interpersonal, organizational and time management skills
Excellent organization and management skills
Financial, Budgeting, Project Accounting experience a must

Manager, Field Sales, Vendor Management Resume Examples & Samples

Manage a vendor and partner to coach field sales representatives
Ramping vendor to capacity
Tracking and analyzing sales trends relative to target
Manage the territory of SFUs and ensure full coverage by distributing lists for the vendor and reps
Track and evaluate budgets and costs of the team
Partner with vendor to run productive daily and weekly sales meetings
Support Regional Manager to assess incentive programs to motivate reps
Provide market intelligence to Account Executives to source new leads
Provide feedback to the operations and marketing teams to improve sales tools and resources
This position requires a minimum of 2-5 years experience in leading, coaching and motivating a sales team
Experience in a direct sales or cold calling environment
Experience leading teams and coaching to results
Team player and experience leading change
Conflict resolution and management facilitation skills
Knowledge of the Telecommunications Industry an asset
Valid driver’s license and vehicle
Flexible to work evening and weekends as required
Experience with the SFU Market is considered an asset

Vendor Management Operations Team Leader With English Resume Examples & Samples

Provides direction for the team
Effectively manage the client organizations
Work with the client’s Learning & Development and Procurement departments, to ensure requests are fulfilled satisfactorily
Evaluates information received and assesses learner requirements
Ensures accuracy of information received and if applicable requests or clarifies further information from the client
Conducts 1-1’s and performance reviews with each team member to ensure development focus
Provide Management Information to the VM Country Lead, Service Delivery Lead and Operations Controller
Work with VM Lead and VM team in proactively identifying cost-saving initiatives
Vendor/Training supplier requirements
Client L&D and GP questions and queries
Escalated client questions and queries
Proactively identify recommendations for process improvements in conjunction with the client and internal departments and implement accordingly
University educated
People and team Management and coaching skills
Language skills: Advanced level English (written and verbal)
Organisational skills
Commercial acumen
Ability to work in a multi-cultural environment
Work on own initiative
Understanding of negotiation skills
Strong leadership coupled to people and team management experience and capability. Will manage a diverse and complex multi-national Xerox team, interface with a series of complex client teams and a wide range of suppliers
Ability to prioritise and control workload of a remote team
Previous experience in direct customer and end user contact. IE The users of a service
People Management skills including: coaching and performance management
Skilled in supervising teams to deliver performance in a continuous change environment. New service lines being added, adapted or stopped
Sales, Senior Administration or Purchasing experience at a management level
Understanding of Financial Management (Invoicing Management, Purchase Orders)

Vendor Management Resume Examples & Samples

Participate in sourcing activities
Participate in tender phase
Introduce new products & methods
Experience of working with/for an (A)SP
Dependent on Work Area, typical experience from working as a
Site Engineer, Installer
Civil Works construction
Civil Work design
Turn-key rollout incl. Site Acquisition etc
Experience of working for an (A)SP in a management position is considered “a strong plus”

Senior Manager HR Vendor Management Resume Examples & Samples

Develop strategic partnerships and agreements with providers of IT services that provide value to Scotiabank
Manage the Supplier selection process; Master Contract negotiation; Supplier Service level management; contractual compliance and Supplier termination or renewal. These may be global/enterprise or country-based agreements
Ensure business process interactions between the Bank and the service providers are effective and efficient
Ensure consistent delivery of highly available and high quality computing services for Scotiabank through the creation, monitoring and enforcement of Service Level Agreements and contractual performance objectives
Monitor and ensure compliance of the Vendor Arrangements to Bank regulatory policies, reporting their status to all stakeholders
Ensure Scotiabank receives the technology services contracted for in a timely, cost effective, quality manner
Centre of Excellence for IT Vendor Relationship Management - work with Global IT Business Units, Legal and Security to identify additional opportunities to benefit from IT Supplier relationships
Manage Ongoing Vendor Relationship model for optimum service delivery, quality and cost
Conduct regular Governance meetings and ensure prompt escalation to steering committee if deemed critical
Provide consultation to Executives relative to Supplier proposals, prospective deals or existing contracts
5 – 10 years experience in strategic sourcing, contract negotiation, competitive price analysis, supplier relationship management and performance

Vendor Management Lead Resume Examples & Samples

Build a deep understanding of our Vendors, their organization and capabilities to anticipate opportunities & risks with that Vendor
Implement effective governance and build strong relationships to maximize performance and value delivered by that Vendor
Create a culture of joint accountability to ensure Vendor performance
Facilitate efficient and collaborative resolution of problems and conflicts with vendors and on behalf of vendors within GCDO
70%: Management of Assigned Vendors
Bachelors Degree required, preferably in a scientific field; MS, MBA, Ph.D. or other advanced degree preferred
Education, experience and documented results in providing vendor management support

Vendor Management Consultant Resume Examples & Samples

Support in financial management activities such as invoice validation and tracking
Perform administrative and coordinative duties of a managerial nature on behalf of the function, including assisting in the preparation of budgets and plans
Research and analyze specialized information and recommend solutions to issues
Conduct ad hoc data analysis to address business requirements, ranging from simple to complex
Manage capacity planning model based on volume forecast
Develop and recommend specific solutions to routine and non-routine operational problems
Develop and maintain productive relationships with vendors, peers and others
Liaise with supplier, production, project and process teams to ensure deliverables are met in a timely manner
Maintain regular contact with supplier and partners to determine business needs and provide appropriate support
Liaise with service suppliers and regulators to resolve problems/inquiries

IT Vendor Management Specialist Resume Examples & Samples

College degree in Information Systems, Computer Science, or Technology/Business related field
Min 3 years' experience developing, implementing & managing IT Vendor Management Office
Two or more years of experience in project/asset management, contract administration and vendor relations in a technology environment are desirable
Familiarity with the Sourcing Life Cycle
Strong proficiency in Microsoft Excel
Prior experience working with IT Vendors
Ability to lead, influence & motivate staff & partners

Legal / Vendor Management Officer Resume Examples & Samples

College degree or above, with at least 2 years’ experience of collection team supervision
Strong communication and interpersonal skill, good leadership and ability to influence others. Able to work independently and deal with stress
With team spirit, be proactive, determined, excellent execution and ability to facilitate business running
Good collection knowledge and skill, good learner
Good Mandarin / English reading and writing skill, familiar with the usage of common office software and equipment

Director, Technology Vendor Management Office Resume Examples & Samples

Develop negotiation strategies and execute to ensure constant cost and quality improvements while enabling innovative solutions
Understand specific vendor needs within the Technology delivery groups as well as the associated cost drivers affecting their areas of responsibility
Drive cost savings strategies and initiatives to achieve financial and productivity objectives
Facilitate and support a cadence of sourcing events to ensure Nordstrom explores a variety of solutions to achieve the best outcomes
Define and implement the measurements necessary to manage the entire vendor ecosystem to include vendor reviews and dashboards to track, trend and evaluate performance
Build the relationships and relentlessly manage the performance of strategic vendors and suppliers ensuring Nordstrom quality expectations and contractual commitments are achieved
Influence suppliers' technology roadmap, decisions, and policies to drive mutually beneficial solutions
Partner closely with cross functional teams including Strategic Sourcing, Supplier Relationship Management, Finance, HR and Audit to align strategy and achieve shared objectives
Develop and implement compliance policies and governance mechanisms utilizing system level tools and techniques
Support vendor conformity to company standards, operational processes and management guidelines to ensure compliance and risk mitigation
Current experience in negotiating strategic technology agreements with demonstrated excellence in varying business and strategic roles at scale
Program leadership responsibilities in a related field, responsible for the creation and management of delivery plans, business requirements and budgets/financial plans
Advanced analytical skills including the ability to distill, synthesize, and draw conclusions from complex and disparate data sources
Ability to prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with talented and opinionated teams
Proven track record for cultivating strong relationships with key client and supplier stakeholders that have resulted in high customer and business satisfaction
Ability to manage multiple simultaneous projects requiring frequent and diverse communications to effectively reach all groups and all levels
Demonstrated critical thinking and problem solving skills with the ability to manage detailed and complex information in a rapidly changing environment

Vendor Management Advisor Resume Examples & Samples

Demonstrated leadership, ownership and ability to work independently
Strong project management experience and skill
Strong capabilities in engaging and influencing individuals towards achievement of objectives
Ability to lead and facilitate meetings with different stakeholders and vendors
Strong presentations skills
Proficient in Excel, Word, PowerPoint
Vendor Management experience would be an asset

Corporate Global Reference Data-vendor Management Resume Examples & Samples

Governance and oversight on data usage and costs
Vendor data service additions/enhancements/rationalization
Client lead or core participant for vendor contract negotiations
Self motivated and proactive with the proven ability to work accurately and under pressure to meet deadlines
Strong analytical/problem solving skills and attention to detail
Good understanding of other related operations i.e. fund administration, custody, financial reporting, performance measurement, clearance and collateral management, etc
Confident of taking the lead amongst peers and owning issues/problems until resolved or rightful home identified
Market data knowledge and understanding of various vendors e.g. Bloomberg, Reuters, IDC, Standard & Poor’s, etc

AVP, Vendor Management Resume Examples & Samples

Manage the Bank’s vendor lifecycle processes and work directly with the Firm’s Due Diligence and Control Groups to review vendor risk assessment results and mitigation of risks
Liaison with the Business Teams, Legal and Compliance, Firmwide Sourcing, Finance, Operations, and among others, to ensure Vendor Agreements and Task Orders are compliant with Bank guidelines
Support the Vendor Manager Officer in weekly, monthly, and quarterly Committees and Sub-Committees related to the Affiliate and Third Party Vendor Management Programs
Undergraduate degree in Business, Finance, or other related field (at minimum)
Strong project management, organization, communication, and analytical skills

Vendor Management Lead Resume Examples & Samples

Supports the CIB CAO Vendor Management Lead across all Vendor Management initiatives
Matures the Vendor Management Team in India to provide a comprehensive VMO service covering
Vendor analytics and reporting
Managing the consultant demand process
Process expertise and optimization for all vendor related activities
Develops effective relationships with stakeholders across the organization
Interacts closely with stakeholders and clients to validate data and review actions and plans
2+ years’ experience as a vendor management professional
Experience of managing or supporting outsourcing engagements of $10+ million
Advanced proficiency with Microsoft Office tools, especially Excel, Powerpoint and Visio

Principal Vendor Management Resume Examples & Samples

Act as primary EUC interface with global (Dell, HP Microsoft, Cisco, West IP) and regional (regional network, telecoms, etc.) vendors. Partnering with and engaging the EUC team and other Sabre staff as needed to ensure that our employees have stable and high functioning computing and collaboration environment
Monitor and manage vendor service delivery
Bachelor’s degree in computer science or related field and/or equivalent combination of education and experience
10 years of experience in managing technical products for PC and collaboration based hardware and software
5 years of experience in managing technical vendor relationships for Windows and collaboration based hardware and software
Experience in partnering with hardware and software vendors (Dell, HP and Cisco)
Experience managing cloud based services such as Office365
Experience with ITIL concepts and methods delivered via ServiceNow

Analyst, Vendor Management Resume Examples & Samples

Provides weekly, monthly, and annual reports. Provides special reports and analyses to support the business as necessary
Supports efforts to maintain accurate master data. Extracts data and provides analysis of master and transactional data
Conduct regular audits to ensure data integrity
Identifies issues, analyzes available data and information, and recommends changes to management
Creates and maintains multiple operational reporting tools
Provides analytical support of actual results against budget and feasibility of proposed business strategies
Consolidates data reports and delivers to help drive data-based strategic decision making
Provides analysis prior to and following any recommended changes
May create and maintain compliance reports that identify discrepancies within the Company's billing systems
May conduct regular HRIS maintenance and audits to ensure the quality of data integrity
May ensure that all employee records in the HRIS databases are accurately updated in a timely fashion
Provides user feedback to management and helps influence future systems enhancements
May provide guidance and direction on complex HRIS transactions
Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks
May prepare reports to be used by other departments to correct billing issues

Mgr, Vendor Management Resume Examples & Samples

Provides customer service leadership for our 3rd party vendor network supporting Central division customer care organization with regard to all facets of operations analysis, performance management, and time entry
Prepares, analyzes, and manages vendor operations throughstatistical analysis of activity
Ensures vendors comply with company policy, procedures, standards, and goals
Monitors vendor customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer

Dir, Vendor Management Resume Examples & Samples

Provides customer service leadership with our 3rd party organization leadership teams with regard to all facets of operations analysis, performance management, time entry, and training and quality compliance and completion rates
Directs and participates in planning activities related to the preparation of operating training programs within all budgets and forecasts of operations expense
Tracks, analyzes, and reports performance of partner completion rate data on key departmental initiatives
Partners with interdepartmental and field leaders to forecast, appraise, and report operating results in terms of performance against plan
Develops service policies, programs, and systems to support strategic direction
Monitors the expense process; establishes budgets and constraints to assure expense goals are met
International travel 25-30% of time or as needed
Generally requires 10+ years related experience

Mortgage Facilities & Vendor Management Coordinator Resume Examples & Samples

Conducts financial analysis of operating costs and expenses to identify cost savings, efficiencies, and economies of scale to reduce spending
Researches and provides quotes for building enhancements
Coordinates and handles internal moves and space allocation for team members in multiple locations
Assists the Vendor Management Team with strategic sourcing for goods and services utilized in the Mortgage Division; Acts as point person for MB team members regarding any specific vendor issues
Evaluates vendor quotes and services to determine the most desirable suppliers
Ensures team members have proper facility access and works with other teams on Physical Security measures

Vendor Management Compliance Officer Resume Examples & Samples

The WMG Vendor Management Compliance Officer must understand regulatory environment and bank policies pertaining to third-party providers. This position requires a thorough understanding and application of the many rules of the federal banking and security regulators
Provides subject matter expertise on compliance requirements for vendor management related regulations and laws including performing in-depth research and analysis. Reviews and develops program materials, policies, and procedures. Participates in development and execution of compliance risk assessments
Advises in the development of compliance processes and controls with respect to existing regulatory requirements. Conducts analysis of enterprise and business-level impact for new/changed vendor management related regulations; communicates same to impacted group(s). Participates and may lead projects that involve implementation of new/changed regulations and laws
Works with other vendor management professionals to develop training content and identify the need for new training, as well as the appropriate audiences for training
Provides reports and/or summaries of new or emerging compliance issues for the Compliance function as well as for vendor management functions across the enterprise
Participates in projects. May be asked to assist in preparation of Board level presentations
Tracks and reports on vendor management program initiatives
LI-MS1
Bachelor’s Degree Required
MBA/JD preferred
7 - 10 years Compliance experience preferred
Knowledge of banking and securities laws, regulations and industry best practices related to vendor management programs, and the practical application to enterprise-wide business operations of a large and complex financial institution
Ability to identify compliance risks and competently and clearly advise business partners across the organization on potentially complex and ambiguous vendor management compliance matters
Strong interpersonal, communication, and relationship management skills for coordination/liaison functions
Strong research, analysis, problem-solving, and decision-making skills
Strong business and report writing skills

Quality Officer Vendor Management Resume Examples & Samples

CMO / Vendor management
On-going quality management of the current CMOs and the new CMO
On-going quality management of Suppliers (packaging components, laboratories, warehouses, consultants, distributors, services)
Writing, negotiating and management of Technical Agreements
Auditing (desk-top and physical if required), corresponding and follow up of all CMO and Supplier issues
Maintenance of the Approved Supplier list
2Training system
Compile cGMP and related training programmes to meet the needs of all the employees
Manage the training system, issuing training plans, maintenance of training execution, monitoring completion of training for the group and maintaining the required training records
Quality Management System
Writing, reviewing and proposing new and updated SOPs and processes in order to develop, optimize and improve the QMS and related systems
Implementation of Company documentation system requirements including creation, circulation, updating, approval and obsoleting documents
Internal audits
Annual Product Quality Reviews
Risk Assessments
Licence maintenance and quality variations to the Licence
Supporting and deputizing for other Quality functions
Aspects of SOP management, such as review and approval
Batch review
Managing delegated projects, such as audit-readiness and validation
Post-launch support for quality activities in various countries
Minimum 3 years' experience in a Pharma Quality role
Good experience in working in a supplier-CMO environment
Good experience in QMS system management
Some experience in auditing

Vendor Management Coordinator Resume Examples & Samples

Knowledge of publishing workflows and project management (including organization, prioritization, and time management)
Good communication and team-building skills
Proficiency in Microsoft Office Suite and Adobe products (Database experience preferred)
1-3 years of project management experience (min. 2 years preferred)
3+ years work experience in a team environment
Educational publishing and vending/outsourcing/procurement experience preferred

VP Vendor Management Program Director Resume Examples & Samples

5+ years working in Corporate Real Estate (preferably at a financial services firm) with vendor management experience
Exceptional relationship management abilities working with internal stakeholders, ability to influence business direction, and possess collaborative and partnering management approach
Must possess very strong interpersonal skills with an ability to interact with senior managers, clients, staff and vendors and work across all Global Real Estate functions
Experience managing large scale projects in a matrix management environment including ability to create integrated project plans and manage to deadline and financial commitments
Ability to think strategically and convert strategy into actionable tactics
Must be a self-confident individual with a strength of personality and intellect to gain the respect and trust of senior managers and colleagues
Willingness to embrace and exemplify JPMC culture and core values
Proficient in MS Office suite applications

Director, IT Vendor Management Resume Examples & Samples

Improvements in performance with relation to cost, quality, risk and performance metrics related to specific vendors
Vendors delivering new ideas and innovation through vendor management program
Vendors that work effectively together to support the needs of the company
A bachelor's degree in business, computer science or a related field is required
Appropriate professional certification (e.g. C.P.M., SCMP) in a related purchasing discipline is desirable
Potential candidates for this position are Directors of Vendor Management, IT vendor managers, IT purchasing specialists, procurement or contract managers
Experience with successful Vendor Management transformation would be a significant asset
Considerable knowledge of business theory, business processes, management, budgeting, and business office operations
Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems
Good understanding of computer systems characteristics, features, and integration capabilities
Excellent understanding of project management principles
Must be a team player, highly motivated, must demonstrate a high degree of confidentiality, discretion, integrity and professionalism in all aspects of the job
Ability to set and manage priorities judiciously
Ability to present ideas in business-friendly and user-friendly language
Exceptionally self-motivated and directed
Superior analytical, evaluative, and problem-solving abilities
Exceptional service orientation
Ability to motivate in a team-oriented, collaborative environment

Vendor Management Business Analyst Resume Examples & Samples

Coordination of vendor risk assessments and compliance issues
Due diligence documentation maintenance for new and existing vendors contracts
Design and facilitate business need workshops to analyse, define and prioritise requirements, challenging thinking and agreeing outcomes to ensure robust requirements development and approval
Owns resolution of business analysis issues, identifying and managing mitigating actions against design risks as directed by the Lead Business Analyst
Experience as a vendor risk / vendor management / third party risk BA
Is able to articulate how personal balanced scorecard links to team/departmental objectives and contributes to bank's strategy
Demonstrates compliance with risk policies, processes and measures
Able to use a range of methods and analytical techniques to elicit and validate detailed requirements with stakeholders to gain their approval and to distinguish between different types of requirements (e.g. functional, non-functional)

Procure to Pay Vendor Management & Governance Resume Examples & Samples

Daily/Weekly/Monthly oversight of the following P2P processes; Procurement Support, Call Back Verification, VAT (reverse charge review), Vendor Discount Program and various other operational activities
Partner with the Service delivery team and Global P2P teams on day-to-day tasks and related execution. Responsible for managing the accuracy of Accenture deliverables – and providing overarching guidance and oversight, ensuring invoices being processed adhere to Firm and BU policies
Provide assessment of the overall performance of the service delivery team; Review matrix and KPI
Partner with P2P counterparts in the EMEA region on various process and improvement initiatives
Responsibility to maintain process documentation & opportunities to enhance process efficiency
Assist with various Accounts Payable audits; obtaining documentation, running reports through one of the AP systems and providing information to the Auditors
Review monthly “I know now” vendor duplicates report and investigates discrepancies
Handling Rush/Sensitive AP invoice request. Ensuring proper information is provided and processed in a timely fashion
Strong PC skills in use of Excel, PowerPoint & in house systems/applications such as SMAART, Ariba, Concur & Reporting DataMart
Very strong team player who is comfortable multi-tasking and works well under pressure
Ability & willingness to adapt to new challenges in a dynamic environment and with changing priorities
Effective communicator with client facing experience. Good facilitator, confident in working with others at all levels
Strong work ethic and drive
Ability to work effectively with remote teams

Investment Services Vendor Management Lead Resume Examples & Samples

Be responsible for implementing standard processes and procedures across the vendor management lifecycle including sourcing strategy, vendor selection, vendor contracting and ongoing vendor monitoring
Participate in business sourcing strategy discussions and leads operational due diligence on potential new vendor partnerships
Work closely with procurement to secure key relationship terms in contract negotiation
Set up and implements a standard IS governance model for vendor oversight
Regularly review and evaluate SLAs to identify areas of improvement
Plan and conducts regular performance reviews with each major third-party provider along with relevant IS stakeholders
Keep apprised of all projects and initiatives involving vendors across IS, including responding to existing and new regulatory requirements around third party oversight
Centralize and maintain all IS vendor information (key contact information, services provided, contracts, pricing schedules, etc.)
Proven experience a vendor management function (focus on operations and experience in a financial services organization preferable)
Excellent understanding of vendor management best practices
Strong technical / functional understanding of Vendor Management tool-sets
Experienced in contract negotiation
Strong written communication skills, including ability to facilitate meetings and effectively lead discussions
Strong analytics skills
Effective communication skills, both written and oral, with strong executive presence
Proven ability to proactively look and think ahead, going beyond obvious business needs
Possesses excellent organizational skills and ability to work independently
The ability, energy and drive to successfully be part of a virtual and global team
A Bachelor degree required
A CPA, CFA or MBA is preferred

Vendor Management Lead Resume Examples & Samples

Manage individual(s) contributing to the TPO process
Ensure the effective oversight and management of the DCS vendors
Maintain ongoing relationships with business unit management to facilitate and address any requirements and issues that may arise from their respective Third Parties
Work with the DCS Delivery Managers to fully understand the goals of the Third Party Oversight program and how to use supporting tools by delivering formal training and by providing "just in time" support as a Third Party Oversight subject matter expert
Coordinate with Key Partners (i.e. Legal, Sourcing, Information Risk, Compliance, etc.) and the individual managers in preparing: Request for Proposals, Contractual Agreements & Schedules, and Third Party Oversight Reporting
Coordination with Finance for third party impacts to the operating budget and spend requests associated with new and renewing contracts
Develop and manage a prioritized pipeline of Third Party engagements. Sponsor and determine suitability of new engagement requests. Support provider selection processes and prioritize new requests based upon business needs and process capacity
Evaluate and assess Third Party criticality and review changes in scale and scope of services contracted with Third Party for material impact. Confirm ongoing roles, responsibilities and persons involved with the Third Party
Partner with Delivery Managers to manage, monitor and track Third Parties compliance to the Third Party Oversight program. Responsible for monitoring through various reports, tools, and system research for all engagements/services associated with the Third Party
Analyze and assess SLA performance to determine if the SLAs are appropriate given the service being performed by the Third Party and the risks associated to the service
Partner with Delivery Managers to monitor all applicable risk assessments are completed in the appropriate timeframe based on third party risk tier. Individual judgment and decision making will be exercised to determine applicability of certain questions on various assessments based on the Third Party service and risk. Escalate trends where ITRM, Resiliency, Sourcing or Performance Monitoring becomes backlogged with the risk assessments, issue reviews and documentation. Ensure appropriate remediation plans, action plans and non-compliance acceptances are in place. Review adequacy of disengagement plans
Ensure that all TPO policy and procedural requirements are met, review and analyze all information gathered in the process to ensure compliance with all over sight requirements
Support the review and monitoring of key metrics incl. remediation plan issues and support timely closure of issues as needed
5+ years experience in Sourcing, Contract Negotiations, or Cross-LOB Project Management
Thorough understanding of SPARC and ePurchase
Detailed knowledge of JPMC Procurement, Legal and Risk processes
Project management and business acumen within JPMC
Strong project management experience required; PMP preferred
Ability to develop strong relationships
Experience self starter that can take ownership of the functions, deadlines, as well as understanding the strategy or reasoning for completing the effort
Accounting experience is a plus
Ability to work in deadline oriented and controlled environment
Ability to demonstrate flexibility and adaptability to rapidly changing business and technology needs
Self motivated and proactive with the ability to work in a team
Strong attention to detail, high level of accuracy and problem solving skills
Advanced experience with MS Excel and PowerPoint
Organizational, time management and multi-tasking skills
Strong presentational skill sets verbally, visible and written
Strong communications, interpersonal, and consultative skills
Ability to take initiative and use proactive approach
Excellent analytical ability and proficient technical skills

Vendor Management Resume Examples & Samples

Responsible the production of Third Party IS MIS reports in line with the current monthly reporting cycle
Designing the MIS reporting framework / concept
Developing the strategic ISTP MIS reporting proposal to define the end state reports and obtain management approval
Developing a phased implementation roadmap for MIS reporting
Analyzing the ISTP data model to support the implementation roadmap – in line with maturing ISTP information
Partnering with the ISTP TOM program to implement the MIS roadmap
Experience (10+ years) project management experience. COO type experience is desirable
Ability to summarize large amounts of disperse information into an appropriate format for consumption by the requestor (all levels)
Experience working across stakeholders at all levels of the organisation

Senior Business Management Lead-vendor Management Resume Examples & Samples

Manage a ticket queue of software requests for users and systems firmwide to prescribed SLA’s
Manage software licensing and inventory, which requires a good understanding of licensing terms from vendors like Microsoft, IBM, Symantec, Oracle, HP, Adobe and other software vendors
Interfacing with customers and end-users to resolve license management and software fulfillment issues
Establishing and executing processes to ensure timely fulfillment of user requests while also preventing licensing compliance breaches
Ensuring distribution, return, transfer, accounting, etc. of software licenses are managed to contractual obligations, including reporting and conducting periodic review meetings with vendors
Working with the JPMC sourcing team and with external software vendors to identify and document licensing and entitlement rules for vendor software products
Producing management reporting on software request, fulfillment, and license recovery metrics
Process Improvement: Reviewing and documenting current state business and operational procedures to identify opportunities for efficiency improvement, propose solutions and ultimately to implement those solutions
Process Improvement: Ability to identify automation opportunities, articulate a plan, build consensus and drive the automation effort to fruition
A collaborative style and ability to build the appropriate relationships and partnerships both across the firm and with external vendors and service providers
5+ year's experience working directly with customers and end-users supporting complex workflow operations
Ability to break down complex tasks and explain solutions
Ability to engage with key stakeholders across teams to drive implementation of solutions
Strong organizational skills and ability to multitask and work in a changing environment
Experience identifying automation opportunities and driving them through to implementation
Strong Microsoft Excel skills, including the ability to produce useful reporting from spreadsheets containing thousands of rows of data
Experience working/managing a ticket queue
Experience with enterprise Software Asset Management operations
An understanding of generally accepted software licensing terms and practices
Experience interpreting software agreements for large scale organizations and applying contractual requirements for licensing and entitlements
Proven track record working with remote teams
Stakeholder engagement skills, including ability to interact with all levels of the organization in a cross-functional team environment
Advanced Excel skills, including the use of the VLOOKUP function and creation/manipulation of Pivot Tables (i.e. reporting)

Professional Services Vendor Management Resume Examples & Samples

Candidate should have several years leading a vendor management program for a major bank, ideally including large professional services (ITO, BPO, KPO) vendors
Experience with procurement/sourcing of professional services helpful but not a firm requirement
MS Office, SharePoint, Advanced Excels, including Macros and Pivot Tables
Experience interfacing with C-level executives across bank and suppliers

Global Vendor Management Process Specialist Resume Examples & Samples

Support the design and implementation of market standard vendor management governance processes (at different levels, but up to SOP level) in the remit of Global Vendor Management
Participate in cross-functional process workshops and interviews
Work with key stakeholders on designed processes (voice of the customer) and improve processes where needed
Execute key measures (KPIs) that monitor the quality of the vendor management governance processes
Contribute to instill a process mindset in the vendor management organizations
Minimum of 3 years of line and/or project management experience Experience and passion for process / continuous improvement and process design Certified Lean and/or Six Sigma Green Belt Good understanding of operational processes within vendor management in the financial services industry Strong analytical, communication, problem solving and change management skills Willingness to work in an international environment including willingness to travel internationally (up to 10% of the time) Fluency in English both oral and written – other relevant languages an advantage

Global Vendor Management Senior Process Specialist Resume Examples & Samples

Drive the design and implementation of market standard vendor management governance processes (at different levels, but up to SOP level) in the remit of Global Vendor Management
Contribute to the design and implementation of the cross-functional vendor management processes
Conduct cross-functional process workshops and interviews
Align with key stakeholders on designed processes (voice of the customer) and improve processes where needed
Determine and execute key measures (KPIs) that monitor the quality of the vendor management governance processes
Maintain an up to date repository of approved processes and process descriptions
Ensure up to date process information is embedded in the Global Vendor Management training materials (e.g. Vendor Relationship Manager training, Contract Manager training)
Develop process mindset in the vendor management organizations
Minimum of 7 years of line and/or project management experience Experience and passion for process / continuous improvement and the necessary gravitas to be credible with peers and mid/senior management (globally, regionally and functionally) and with process design Certified Lean and/or Six Sigma Black Belt Good understanding of operational processes within vendor management in the financial services industry Strong analytical, communication, problem solving and change management skills Willingness to work in an international environment including willingness to travel internationally (up to 10% of the time) Fluency in English both oral and written – other relevant languages an advantage

Global Vendor Management Group Resume Examples & Samples

Execute vendor creations or modifications via SMU or enter the data from the request into CAAPS
Maintain documentation on processes and procedures
When replacing Bank Update Person, then also
Accuracy, precision, fast learning
Flexibility in work schedules
User level of MS Office
Team player, good interpersonal skills
Experience in financial, accounting or other relevant working field

Assistant Vendor Management Manager Resume Examples & Samples

4+ years of experience in Financial Services or Risk Management
Bachelor's and/or Graduate Degree
Good understanding of Bank-wide Risk Management
Microsoft Office/Suite proficient (Excel, Word, Access, PowerPoint, Visio, etc.)
Degree in Accounting, Business, Economics, Finance, and/or Management

Summer Student IT Vendor Management Specialist Resume Examples & Samples

Design, develop and direct the production of periodic and specialized reports as required. This includes the ongoing maintenance and updating of monthly executive reporting
Conduct research of vendors with IT related products/services and document/analyze findings, and be able to present the findings/briefing to Senior Management and Executive s team
Create, document and enforce departmental processes/procedures
Research, analyze and provide financial information as required and identify/document potential cost reductions
Focus on cost-effective solutions as dictated by internal initiatives, external projects, or external department requests
Identify and implement opportunities to improve processes and procedures within and across departments
Develop materials to effectively communicate or train staff regarding tool enhancements, changes or key issues, (e.g., training materials or presentations)
Maintain/enhance tools for use in vendor and asset management, including vendor tracking tools, vendor performance scorecards and dashboards
Researching vendors of IT related products and services and creating/maintaining the associated vendor executive briefings
Documenting and maintaining departmental processes with input/direction from Directors and Senior Management teams
Maintain internal/external department portals
Provide appropriate support to senior staff that manages individual vendor accounts
Work overtime, when required, to complete month end reporting
A focus in IT vendor management is highly desired
Must have strong quantitative & qualitative analytical skills to create briefing summaries & reporting to senior levels of management and leadership across the enterprise
Must have strong verbal and written communication skills
Good problem solving and multi-tasking skills
Project management skill is highly desirable
Expertise in contract negotiations is an asset
Currently pursuing a Undergraduate degree in finance or accounting or business related field

Vendor Management Senior Specialist Resume Examples & Samples

Coordinate receipt and distribution of work / research requests
Perform complex research on account history and documentation
Complaint research, handling, and tracking
Analyze work / research requests, perform research and root cause analysis
Develop and maintain comprehensive controls to ensure processes are executed as designed
Manage high level escalated problems and customer complaints logically and with good judgment to ensure the appropriate outcome
Participate in various projects
Required to abide by all applicable regulatory and department practices and procedures
Minimum of two years of student loan servicing experience in the following areas preferred: deferments, forbearance, variable interest rates, SCRA benefits, documents & disclosures
Advanced critical thinking and complex problem solving skills necessary
Experience in operational reporting and analytics preferred
Control and business operational risk knowledge preferred
Advanced decision making skills and independent judgment
Effective verbal and written communication skills with external and internal customers
Advanced proficiency with computer functions with MS office suite strongly preferred
High School Diploma or equivalent required, Bachelor’s Degree preferred

HR-vendor Management Specialist Resume Examples & Samples

3+ years experience of resourcing programs through RPOs and MSPs vendors
Strong relationship and vendor management experience
Recruitment background, full understanding of end to end recruitment lifecycle
Knowledge of United States employment legislation and regulations
Contract management experience; understand contract structure and terms, recommend changes
Strong analytical/Excel skills, ability work in spreadsheets with complex spend data
2+ years experience - people management or supervisory experience
Financial Services industry background beneficial
Knowledge of contingent worker management and billing desirable

Vendor Management & Performance Analyst Resume Examples & Samples

You will be responsible for supporting various implementation activities with regard to rolling out the Service Governance offering. This will include working on some Vendor Risk Management (VRM) transactions, and supporting the Service Governance Engagement Managers and Service Governance Associates with the set up of service level and performance management targets, committee management structures and commercial and contractual processes
You will support the Service Governance Engagement Managers (SGEMs) in providing operational governance. This may include supporting certain activities such as consumption management, pricing activity, or any other area as required. Support activities may include preparing meeting materials and recording actions
You will have responsibility for updating and maintaining the Service Governance catalogue, ensuring that all upcoming contract events are tracked and proactively managed
You will support the SGEMs with due diligence activity to identify, track and report on all contracts within a given portfolio
You will support the SGEM in tracking the book of work for the portfolio or contracts to which they are assigned, ensuring that all incoming projects are catalogued and prioritized
You will update and maintain the tracker for benefits and cost savings for the portfolio or contracts for which they are working on
You will support the SGEM in working on any audit point or findings relating to the portfolio of services for which they are assigned
Experience working in the Financial Services/Management industry and ideally a regulatory aware background
Experience of working in a Client/Vendor relationship would be preferable
Some experience in vendor and contract management, with risk/compliance knowledge and exposure to both 3rd party contractual documents would be preferable
Some product/service knowledge would be preferable - in one or more technical area within production services e.g. cloud computing, data, telecoms, communications and business applications
Excellent oral and written communication skills, demonstrating a passion for quality and attention to detail
Good organizational skills and the ability to prioritize work flow, demonstrating flexibility when handling multiple tasks
High energy with the ability to work well under pressure in a fast-paced environment
Strong team player, able to work in virtual, global teams in a matrix organisation

Vendor Management Administrator Resume Examples & Samples

80%
Contribute to the management of Shire’s vendor portal
Perform control and review processes within the portal to ensure that all new vendors are appropriately checked and reviewed
Ensure appropriate flows of information for additional review and follow up
Oversee and ensure the quality of interface of information between the vendor portal and SAP
Contribute to internal training and provide support to requisitioners across the business on vendor creation and amendment, purchase requisitioning and other procurement processes
Produce and develop required reports on a regular basis to track and monitor various areas of performance, such as vendor set up and approval times
Ensure compliance to all Shire and Procure to Pay specific policies relevant to the performance of the role, maintain records as specified, and support and participate in internal and external process audits as required
Build and maintain good working relationships with other departments and personnel across the business, associates in the Sourcing and Finance teams and outside suppliers
Be a strong advocate and subject matter expert in the end-to-end Procure to Pay process relating to indirect goods and services
Experience of vendor administration or other finance processing in a multinational environment
ERP experience
Experience in delivering or supporting training in a group environment
Strong communication and interpersonal skills necessary for daily interaction with the business at all levels across the organization
Excellent organizational skills, ability to work independently and manage conflicting demands and appropriately prioritize
Ability to solve problems and think creatively – capacity to provide pragmatic solutions and have the drive to implement ideas through to a successful conclusion
Demonstrate a strong customer service focus – have a good understanding of customer needs and show a desire to meet/exceed expectations
Ability to achieve results through influence and persuasion
Able to demonstrate an understanding of internal customer’s needs
Excellent attention to detail
Ability to handle change effectively and deal with ambiguity

Vendor Management Resume Examples & Samples

Strong written and verbal communication skills and ability to influence and collaborate across organizations and present to executive leaders; comfortable presenting to executive audiences
Critical thinker with strong problem-solving skills, negotiating and analytical skills
Ability to summarize facts, variables, alternatives, and potential outcomes to assist decisions-making
Thorough knowledge of Microsoft Office suite
Detail oriented with proven ability to question assumptions and identify opportunities within existing practices and results driven

Vendor Management Team Member Resume Examples & Samples

Ensuring plans are implemented and ensuring stakeholder buy-in
Extend technical support and automate processes and reduce manual interventions
5-7 years of business management/ vendor management experience

R&D Vendor Management Lead Resume Examples & Samples

Implement Governance & monitor performance: Implement Shire-defined governance structures for agreed on suppliers Vendors (supplier to be segmented), using Service Level Agreements, Key Performance and Quality Indicators and other methods to monitor and correct Vendor performance
Issue resolution: - Proactively communicate internally and externally in the interest of fact finding and determining a fair and reasonable win/win solution to any issue. Lead the process to prioritize issues requiring escalation to management via the governance process. Ensure the timely follow-up on issues requiring resolution providing clear communication on status to applicable stakeholders
Risk Analysis: Partner with Shire leadership, and other key stakeholders to drive strategic discussions around Vendor objectives, problem areas requiring resolution, and risk identification and implement appropriate mitigations
7+ years of experience in project management / relationship management, or leading cross-functional programs, including 3 or more years or more in clinical research, or vendor management in pharmaceutical, biotechnology and/or CRO

Vendor Management & Performance Analyst Resume Examples & Samples

You will be responsible for leading various implementation activities with regard to rolling out the Service Governance offering. This may include taking ownership for some Vendor Risk Management (VRM) transactions, setting up service level and performance management targets, setting up committee management structures and helping to define and set-up commercial and contractual processes
You will support the Service Governance Engagement Managers (SGEMs) in providing operational governance, utilising the Subject Matter Experts both within and outside of the Service Governance team to ensure that 3rd party services are maintained in accordance with the governance standards. This may include taking a lead on certain activities such as consumption management, pricing activity, or any other area as required. Support activities may include preparing meeting materials and recording actions
You will support the SGEM with documenting the Service Governance Strategy across the portfolio or contracts to which the SGEM is assigned
You will have responsibility for maintaining the Service Governance catalogue on behalf of the SGEMs, ensuring that all upcoming contract events are tracked and proactively managed
You will support the SGEM in tracking the book of work for the portfolio or contracts to which they are assigned, ensuring that all incoming projects are catalogued and prioritised
You will be responsible for tracking benefits and cost savings for the portfolio or contracts for which they are working on
You will support the SGEM in working on any audit point or findings relating to the portfolio of services for which they are assigned, and will ensure alignment to the Deutsche Bank Vendor Risk Management framework as well as to current regulatory and compliance requirements
You will work collaboratively with the other roles within the Service Governance team to maintain the integrity of the Service Governance framework, and to identify, agree and implement service improvements
Some product/service knowledge would be preferable in one or more technical area within production services e.g. cloud computing, data, telecoms, communications and business applications
Good organisational skills and the ability to prioritise work flow, demonstrating flexibility when handling multiple tasks
Relevant Bachelor or Masters Degree (or equivalent) from an accredited college or university (or equivalent)

Vendor Management Manager Resume Examples & Samples

Development and maintenance of “Pre-Qualified” supplier list
Reviewing industry best practices and selecting/implementing those that support the P2P strategy
Managing vendor score-carding and working with the CSRM to monitor stakeholder satisfaction
Engage with Procurement, Office of General Council (OGC), Risk Management, and Key Stakeholders to drive strong collaboration and value delivery with the Supplier Management program
Assist in the development of internal monthly management reports
Monitor results against goals via account dashboard; proactively review dashboards to preempt customer dissatisfaction
Act upon gathered performance data and support the CSRM to provide quarterly feedback to business partners to ensure quality
Coordinate and track annual cost savings resulting from VM activities
Plan and conduct formal quarterly performance reviews with key accounts
Minimize overlap/risk in products and services
Improve communication between Campus and its vendors
Improve audit and regulatory compliance
Analytical attitude about how processes can be smarter and more strategic
Experience developing supplier/vendor management programs
Experience managing the vendor on-boarding and risk analysis process
Experience driving ongoing process improvements to deliver increasing operational efficiency and consistency
Bachelor's degree or significant related field experience required
Have 5+ years’ experience managing a vendor management program for an organization; including contract compliance, vendor performance management, evaluating and supporting RFPs, vendor management, and a strong understanding of project management methodologies
4-year degree in business or related field
Experience in a University procurement environment highly desired
Highly developed oral, written and interpersonal skills
A working knowledge of contract law
Proficiency in Oracle

VP, Third Party Risk, Vendor Management Resume Examples & Samples

Extensive experience with Vendor Management within a Financial Services Firm
Collaborate with appropriate risk SMEs in functional and regional areas to support due diligence and risk assessment of vendors
Subject matter expert in vendor management risk reviews, tiering of vendors, ongoing management
Perform compliance monitoring and reporting as well as quality control on vendor management program
Perform periodic testing of vendor compliance to program goals
Be sufficiently versed on vendor due diligence and assessment mechanisms to effectively liaise with subject matter experts to provide guidance. Provide support and expertise to relationship managers on vendor management
Able to coordinate audit preparedness and regulatory inquiry responses for the Federal Reserve, FDIC etc.,
Extensive knowledge of vendor management “Best Practices” and key regulatory requirements
Monitor completion of action plans; work with relationship managers to create action plans
Review preliminary risk assessment and provide guidance to relationship managers on next steps of risk process
Continuously work to streamline vendor management process to provide optimal client experience to internal partners while balancing risk
Create and implement novel approaches to training and education on vendor management. Recognize training and education needs of a variety of vendor management constituents and tailor training and education materials to audience
Ability to interact with personnel in all levels to further goals of vendor management team
Support Director of Vendor Management on vendor segmentation, risk profiles, writing procedures, provides guidance to Vendor Management Constituents
Excellent communication skills and ability to facilitate vendor risk process
Support the Vendor Management Team by obtaining additional knowledge in the Vendor Management, Financial Services with emphasis on Financial Services Risk measures such as SSAE 16, ISO Certifications, SIG assessments and other industry standards. Continue to stay on top of industry trends in terms of vendor management and risk management. Continually look for ways to better CIT’s Vendor Management Department with industry knowledge
7+ years of experience in an Risk/Audit/Control function. Prior Third party risk/Vendor Risk/Supplier Risk experience a MUST
Sourcing and Procurement: Experienced with collaborating with S+P team on best in class vendor management and sourcing guidelines
Understanding of contract and approval documentation for RFPs, MSAs etc.,
Project Management: Ability to manage initiatives and projects, self-starter
Knowledge of relevant regulatory guidelines, vendor management, Sourcing and Procurement, Financial Services, completing assessments of vendors

Vendor Management Resume Examples & Samples

Manage $50m vendor Portfolio for Technology on service , Hardware and Software
Perform as functional bridge amongst external vendors as well as internal stakeholders
Coordinate all vendor management tasks inclusive of working with external vendors and internal employees
Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished
Help and coordinate vendor processes and methods to approve vendors
Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions
Identify and implement continuously enhance efficiencies associated with vendor management plus produce fulfillment
Participate to formulate workflow processes, methods and policies for applying vendors
Ensure to collaborate with IT areas to assure vendor partners effectively manage plus contracts are completely leveraged
Prepare processes for as well as manage analysis, selection and transition
Monitor contractual agreements for all IT function’s vendors
Support to explore expansion across new business lines

Vendor Management Strategy, Assistant VP Resume Examples & Samples

10+ years of senior level relationship management and strategy setting
5+ years of operations leadership
Excellent communicator with the ability to clearly and concisely articulate ideas, concepts and proposals
Results orientation with an ability to execute and deliver results in a timely manner
Self-starter with high level of energy, urgency, and personal accountability
Strong critical thinking and analytical skills to support strategy, including strong financial acumen
A demonstrated track record of consistently meeting and/or exceeding performance expectations

Vendor Management Team Member Resume Examples & Samples

Drive vendor site visits and integration of India deliverables
Prepare and review monthly/ quarterly plans and updates for leadership team
Work with global partners to ensure necessary processes and approvals are pursued for any vendor engagement
7-10 years of business management/ vendor management experience

Vendor Management Transition Specialist Resume Examples & Samples

Responsible for the direct interface with and engagement of multiple new end-to-end revenue cycle management clients to transition/integrate selected vendors into the Optum360 environment
Develop and update due diligence list and master vendor checklist for each new client
Support Vendor Portfolio Manager on Vendor Risk Assessment for transitioned vendors, as necessary
Identify cost savings and consolidation opportunities with in-scope vendors
Review vendor contracts as necessary to determine any impacts for assignment, termination or other critical legal and business terms
Align efforts with other Optum360 and UHG functions, including working very closely with the Optum360 Growth team
Partner with business users to assure needs are being satisfied
Travel to customer and prospect sites and represent Vendor Management as necessary
8+ years of demonstrated procurement, project management or operations management experience in the healthcare revenue cycle arena or other similar senior management roles in a similarly complex environment
Proven ability to create and implement project plans
Intermediate or greater Excel and PowerPoint skills
BS/BA in business related field or equivalent combination of education and experience
Excellent verbal, written and presentation skills

Business Analyst, Vendor Management Resume Examples & Samples

Inventory Management - review inventory daily, analyze usages daily/monthly. Calculate inventory valuation and usage valuation reports. Manage obsolescence
Escalate fulfillment vendor issues as required
Analyze and report on Fulfillment vendor invoices and production volumes
Print & Fulfillment Vendor management including planning & scheduling
Create and maintain an ongoing production schedule to meet forecasted demand
Inventory management and print methodology recommendations
Utilize knowledge of systems, print production, and fulfillment to further streamline processes
Work collaboratively with both internal and external teams
Project management from estimating through fulfillment for prospective members (Supply chain management)
2 or more years of experience with Print and Fulfillment
2 or more years of experience with process improvement
2 or more years of experience in vendor management
Experience with Microsoft Office including Excel, PowerPoint, and Word
E Fulfillment
Experience in vendor negotiations
1 - 3 years of healthcare experience
APICS

100

Vendor Management Administrator Resume Examples & Samples

Experience of vendor administration in a multinational environment
Fluent in English and at least one other European language. (French, German, Italian, Spanish)
Able to demonstrate an understanding of internal customers needs

101

Vendor Management & Performance Specialist Resume Examples & Samples

You will be instrumental in the set up of the management function for Distribution Agreements involving circa 180 Asset Managers globally. This newly established function will bring together all elements of effective agreement management into a single location and repository
As the DWM Distribution Agreements Team Lead you will develop relationships with key stakeholders throughout the division, including Legal teams as well as Asset Managers and providers of Distribution Agreement services
You will complete analysis of Distribution Agreements in effect across PW&CC Division, highlighting differences in agreements and producing proposals to improve terms
To assist in agreement negotiations you will produce all relevant supporting information including financial data whilst not completing the negotiations themselves
Implementation and ongoing production of tracking and reporting mechanisms to ensure terms are being adhered to throughout the Division including financial forecast versus actual critique and follow up
Capture of all Distribution Agreements globally (and associated terms) into a new central repository, including configuration of the repository to achieve meaningful analysis/reporting
Co-ordinate the implementation of revised terms following successful negotiations completed by key stakeholders, including liaison with all internal and external parties as well as global Deutsche Bank Booking Centres across the division
A background in either Contract Management or in a Paralegal role is preferred
Strong interpersonal skills and confident communication style is essential to the success of this role
Well motivated and enthusiastic team player, able to work with others in a fast paced, dynamic environment
Very strong Data Analysis, Management Information and Reporting skills including Excel and PowerPoint to a good standard
Proven ability to transform complex data into meaningful information for a variety of audiences
Excellent presentation and organisational skills are essential along with the ability to organise and motivate others
Previous effective team management is an advantage as this role has the potential to expand further
Wealth Management product knowledge is desirable, however, it is not essential to the role that this is detailed in nature

102

Vendor Management & Governance Senior Analyst Resume Examples & Samples

Prepares documented analyses and reports, and makes suggestions for improvements
Conducts internal interviews and categorize findings
Performs analysis of data to identify and resolve problems
Collaborates with team members to develop positive changes
Determines, implements, and evaluates business metrics to meet ongoing client information needs
Analyzes and reports on complex data to meet customer needs
Communicates complex data in comprehensible ways
Identifies user needs from user requests and develops strategies by which to meet those needs
Critically evaluates information from multiple sources and clearly indicates quality of final analysis
Must be able to travel to client site at least twice per month 3-4 days at a time
Bachelor’s degree in business or related field from an accredited college or university
MBA or other advanced degree beneficial
3-5 years’ prior experience in business analysis, research analysis, vendor management or related field required
2+ years statistical analysis of large-scale customer information systems
Prior experience with management consulting preferred
Or equivalent combination of education and experience
Strong analytical skills, including root cause analysis
Excellent oral/verbal communication skills
Excellent project management and market research skills
Excellent negotiating, consensus building and conflict resolution skills
Ability to work effectively in a rapidly changing environment
Advanced to expert skills in using computer software applications such as MS Office products
Able to accurately and effectively solve problems guided only by general organizational objectives, policies and goals
Demonstrates a collaborative team approach
Demonstrates integrity in decisions and actions
Acts as a good steward of the company’s resources

103

Vendor Management Coordinator Resume Examples & Samples

Create and maintain vendor profiles in the Vendor Panel
Process vendor applications and contracts
Assist with vendor/customer calls to the department
Analyze weekly reporting tools to identify trends and coaching opportunities
Confirm vendor compliance with all state regulations
Monitor vendor performance and counsel vendors who are not performing to our standards
3-5 years title related experience
Ability to have a direct impact on a customer’s cost and service level experience within the Company. Being able to manage to a customer’s needs when negotiating with vendors will be critical in maintaining a competitive advantage within the Division
Customer service skills as demonstrated by the ability to effectively partner with vendors and customers
Ability to effectively negotiate; cost and performance
Residential and commercial title experience; including title examination
Knowledge of products, state regulations and guidelines
Ability to analyze data and make decisions within defined procedures
Must be able to prioritize workload and handle multiple tasks
Intermediate PC skills including Microsoft Word, Excel, Outlook, Sharepoint, Powerpoint, Visio

104

Project Manager, IRT Vendor Management Resume Examples & Samples

Strong computer skills including but not limited to Microsoft Office Suite
Conduct reflects integrity, honesty, and responsibility for decisions and behavior
Minimum 3 years PM/IRT experience

105

Quality Manager GCP Vendor Management Resume Examples & Samples

Cross- functional collaborator
Results Driver
Strong working knowledge of
Coordination and Oversight of Vendor Audits
Identification and reporting of potential gaps/risks to quality system owners
Vendor Audit, GCP audit experience strongly preferred, other GxP considered
Event Management processes and tools, including CAPA and Effectiveness Checks
Use of electronic audit management systems (Trackwise preferred)
Investigator Audit experience (preferred, but not required)

106

Vendor Management Business Management Resume Examples & Samples

Producing monthly print accruals for Vendor Management and Private Banking Operations, involving compilation of data from various sources
Reviewing invoices and performing reconciliation to the budget; updating invoice database
Analysis of postage and materials costs
Production of monthly vendor summary
Update of monthly projection files and involvement in forecast build
Reconciliation of vendor system report to invoices, identification of differences, and correspondence with vendor
Analysis of variances vs forecast
2 year minimum experience in finance related role
Strong excel and system skills (knowledge of pivot tables and v-lookups required; Microsoft access a plus)
Detail and control oriented
Accounting and financial analysis background a strong plus (experience with reconciliation and data mining)
Expense management experience
Strong communications skills

107

Director, Field Services Vendor Management Resume Examples & Samples

Responsible for managing and strengthening relationships with regional vendors
Responsible for communicating regularly with the field vendor Directors and/or Managers on key information and change messages
Oversee operational execution of the end-to-end vendor management process
Oversee regions vendor performance reviews and assist vendor companies with service targets achievement and address performance issues
Collaborate across regions to execute day-to-day issue resolution
Provide input into Independent Contractor Agreement selection criteria, identification of new vendors and incumbent vendors, select vendors from short-lists
Manage Regional Vendor Management Managers, including setting group and employee goals, providing formal and informal feedback, and coaching direct reports towards high performance
Address Field Services Vendor Management issues elevated by the Regional Vendor Management Directors and/or Managers
Works closely with the Field Services Vendor Management Field Operations Director to ensure regional acceptance and collaboration with new Field Services Vendor Management processes
Works closely with the Field Services Vendor Management Field Operations Director to identify and execute opportunities for vendor standardization of processes, controls, customer interactions, etc. following guidelines established in the Field Services Vendor Management playbook
Monitors outside labor & material spend against budget and communicates cross-regional performance up through the organization
Provide upward feedback vendor related escalations and performance, overall vendor relationship
Work closely with Vendor Management Field Operations Director to manage vendor targets to achieve targeted in-house / vendor mix and achieve needed capacity
Provide status of performance and relationship health to Vendor Management Field Operations Director & Regional Field Services VPs
Support enterprise-wide on-boarding and off-boarding related Field Services initiatives and partner with Human Resources, Legal, Customer Care and other necessary organizations to ensure synergy and integration of programs with other departments
Perform other Field Service Vendor Management related duties as assigned

108

Vendor Management Manager Resume Examples & Samples

Overview
Minimum 8 years relevant procurement or telecom project experience, of which 3 years should be in telecommunications
Proven expertise in negotiating with suppliers in relevant supplier markets within
Telecommunications
Fluent in English (both written and verbal)
Experience in APAC / Myanmar preferred
Written/oral fluency in Myanmar language is useful but not mandatory
Minimum bachelor degree qualification, preferably should be in Mobile communication related or business/finance/legal/Engineering/ network discipline
Preferably certified by a relevant professional body (e.g., CIPS, CPM) or qualified with a relevant Master’s degree (e.g., Supply Management)

109

Internship Vendor Management Resume Examples & Samples

You will participate in the management of ongoing projects and present recommendations for process changes based on solid data analysis with the goal to improve the customer experience on our sites
You will actively be part in launching new ideas and being the point of contact between various stakeholders and teams, both in Italy and across the world, managing the project expectations
You will support vendor negotiation by guaranteeing the follow-up of our business indicators and provide data sets and analytical support to the business teams, maximizing automation to increase productivity
You identify the flaws in our processes and come up with action plans to correct them
You help analyze market versus Amazon performance to ensure we adapt quickly to changing market dynamics

110

Kindle Content Vendor Management Intern Resume Examples & Samples

Grow selection of titles on the Kindle store and help address barriers to outstanding titles
BA/BS required (graduation date no longer than 1 year ago)
Proven analytical and quantitative skills and ability to use hard data and metrics to back up assumptions
Proven excel skills
Street smart and willingness to roll up your sleeves and do what's necessary
Able to manage projects and deadlines efficiently and independently
Excellent verbal and written interpersonal skills
Business level command of the Italian and English language
Past experience in account management or in digital technologies, media, and e-commerce
Master's degree preferred

111

Manager of Vendor Management Resume Examples & Samples

5-7 years of relevant experience in retail, operations, and/or business management/consulting with a proven history of delivering results
3+ years experience in negotiations and vendor management
Track record of delivering results, setting strategy, and running a large volume and high profile business

112

IT Vendor Management Purchasing Specialist Resume Examples & Samples

Execute order placement for new and existing products for all routine, emergency and capital orders via phone, fax, EDI, including tracking confirmations. Escalates issues to Purchasing Specialist II and IT Vendor Management team
Track PO receipt with vendors
Identify purchase order discrepancies provided by vendors including backorders, stock-outs and substitutions. Follows standard process and documentation for resolution
Manage non-PO invoice inbox, prioritize invoice processing, adhere to internal SLAs
Execute analysis required to submit non-PO invoices to appropriate IT Leadership for approval; including review of travel expenditures for professional services for compliance to travel policy
Complete problem-solving and propose solutions for discrepant invoices in partnership with IT Business Leaders and AP as needed
Problem solves utilizing standard processes and documentation
Escalate to Purchasing Specialist II or IT Vendor Management for new products, contracts or renewals
Participate in time sensitive projects as directed
Identify and report out on trends with discrepant non-PO invoices
Participate in process improvement initiatives by assisting in the data collection, documentation and implementation of approved work flow
Bachelor degree in IT or Business, Associate degree, or equivalent work experience
3-5 years’ experience with procure to pay processes
Information Technology experience
Strong attention to detail skills

113

Exchange Traded Derivatives Vendor Management Resume Examples & Samples

Ownership of offshore day to day process by ensuring timely clearing of ETD trades and breaks management in the APAC markets in an accurate, controlled and timely manner
Work closely and supervise the offshore clearing, Breaks management and other utility team to ensure timely and accurate completion of daily tasks
Attend team huddle held by Offshore teams and ensure issues/learning are correctly disseminated
Training and mentor the offshore team with regional best practices
Police the Offshore SLA/Smartops/Incident Log/Escalation matrix adherence. Ensure timely SOP updates and access review/removals
Ensure all regulatory submission or reporting to the exchange are accurate and timely
Timely escalation of issues to the appropriate management level
Timely and effective investigation and resolution of breaks
Ensure that all trade queries are proper investigation and responded to on a timely basis
Regular review of procedures and workflows to identify necessary changes or enhancement to improve efficiency
Engage and drive process improvements (Lean, Pex) and TOM projects with Offshore team
Support adhoc projects for exchange mandatory and business driven initiatives
Work with line manager to develop training plan that identifies both technical and soft skill requirements
Actively seek regular 1:1 meeting with line manager, and subscribe to formal objectives and personal development program with the line manager
Onshore / Offshore governance – coordinating / chairing calls between UBS and CTS process owners. Driving behavior between the teams to increase the level of partnership and trust
Risk environment – ensure the risk culture within the vendor is well managed and driven across the entire vendor organization. Engaging teams/individuals when incidents occur to ensure lessons are learnt
Communication – Driving improved communication between onshore/offshore teams

114

VP-global Reference Data Operations Vendor Management Resume Examples & Samples

Intermediary for Operations across multiple corporate groups – Legal, Sourcing, Third Party Oversight, Market Data Services and Finance
Various project work for LOB driven initiatives
Liaise with Technology and dealing with IT projects and issues impacting operations
Asset Pricing & Reference Data platform centric on-boarding support
Self-motivated and proactive with the proven ability to work accurately and under pressure to meet deadlines
Proven ability to communicate effectively within a team environment and interact across departments
Demonstrate experience with and knowledge of Microsoft Office products
Experience &/or in-depth understanding of cost-allocation modeling and process and the ability to synthesize large data sets
Risk based mindset; drive enhancements to increase efficiency and controls
Capable of building effective relationship across grades and locations
Ability to act independently demonstrating a persistent and tenacious approach to tasks
Market data knowledge and understanding of various vendors e.g. Bloomberg, Reuters, IDC, S&P, etc

115

Administrator, Vendor Management Resume Examples & Samples

Responsible for providing functional support, end-user training, and requisition processing
Provide analysis of data elements within the system, including contract expirations, resource allocation by FOB/resource manager/project, and supplier analytics
Actively perform on-going quality assurance assessment to ensure quality of system data
Track and report all sourcing-related activity; create a variety of reports and other decision support materials
Ensure all contracts are collected, entered, and maintained in the eProcurement suite accurately
Evaluate and recommend changes to improve effectiveness of procurement processes, including automated activities
Create personal tracking reports, presentations, vendor analysis, and participate in general administrative duties as assigned
Bachelor’s degree in business, legal or information systems and/or 3-5 years of direct System Admin/Contract Administration experience preferred
Diverse background concerning operations and internal support
Technical knowledge in ERP or Contract Management System preferred
Advanced to Expert-level user of MS Office Suite (Word, PowerPoint, Excel). MS Access and other technical systems is a plus
Experience working with an eProcurement tool preferred (e.g. Ariba, Emptoris, Oracle, SAP, BravoSolution, Coupa)
Knowledge of the sourcing lifecycle, including RFx development, vendor negotiations and contract development
Acute attention to detail

116

Operations Risk & Control Vendor Management Specialist Resume Examples & Samples

Review and track risk components of Operations supplier relationships
Coordinate, facilitate and / or lead vendor contract negotiations
Conduct, facilitate and / or track formal vendor governance meetings
Provide regional functional leadership, management and coordination
Knowledge of risk-based vendor management governance
Experience in negotiating supplier contracts
Collaborative & able to build effective working relationships with all levels of employees
Strong skills in negotiating & relationship building
Detail oriented and able to quickly grasp big picture issues
Driven and able to initiate

117

Vendor Management Leader, Customer Care Resume Examples & Samples

Develop a deep understanding of consumer needs, both existing and potential, and use that knowledge to deliver innovation that provides excellent customer service
Form comprehensive vendor and contact center tools (software/saas) strategy for that encompasses how and where we serve consumers to deliver on strategic objectives
Develop an automation roadmap to drive cost reduction
Develop omni-channel vendor roadmap and work cross-functionally to implement
10+ years of vendor management experience, with expertise in evaluating performance of vendors, holding vendors accountable to SLAs, optimizing contracts through negotiations and resolving reliability/dependency issues with vendors
5+ years leading vendor management teams. Demonstrated ability to lead teams toward corporate objectives
Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
Ability to utilize influence in a matrix organization to produce results
Experience with change management aptitude and ability. Takes a proactive role to bring about change, applying new ways to develop the business through improved management of people and processes
Experience in consumer credit, consumer lending and/or customer service/collections area a plus
Interprets internal and external business challenges and recommends best practices for the job family, leading implementation of changes for own team
Cultivates relationships with internal and external peers to gain perspective on industry challenges and identify new ways to manage own team

118

Business Analyst, Vendor Management Resume Examples & Samples

Inventory Management - review inventory daily, analyze usages daily/monthly
Calculate inventory valuation and usage valuation reports
Manage obsolescence
Project management from estimating through fulfillment for prospective members (supply chain management)
1+ years of experience in one or more of the following: print & fulfillment, process improvement, or vendor management

119

Senior Vendor Management Resume Examples & Samples

Full P&L and category management, possessing a thorough understanding of internal and external variables that impact the business. This entails owning key work streams intended to drive both topline and bottom line growth behind tackling various P&L line items
Hiring, developing and leading team of Retail Vendor Managers
Collaborating on Marketing and Merchandising initiatives
Innovating and implementing new customer and vendor programs
High threshold for working in an ambiguous, fast packed environment – figuring it out and adapting as you go
Experience in the Beauty industry

120

IT Vendor Management Office Analyst Resume Examples & Samples

Design and Establish the Vendor Management Office (VMO) under the overall guidance of the VMO Lead
Lead the design and deployment of industry standard Vendor Management processes and engage with / manage IT vendors
Deploy and continuously improve standard vendor management scorecard and review process
Lead annual executive reviews for all vendors managed under the Vendor Management Office
Work with operational teams to monitor and report on IT vendor performance in areas including quality, performance, financial and relationship status
Collect, consolidate and communicate vendor performance and relationship score results to both stakeholders and IT vendors and establish vendor improvement programs as appropriate
Analyze problem areas and help improve overall vendor performance and, where necessary, resolve disputes with IT vendors
Assist IT subject matter experts and procurement with IT vendor evaluation (e.g. selection criteria, procedures, and best practice tools and templates)
Assist procurement staff to negotiate with vendors to enable more cost-effective acquisitions
Provide appropriate support/training to senior staff that engage with individual vendor accounts
Work with finance teams to provide financial information for the annual budget; identify cost reductions
Manage communications with vendors
Has an ability to understand people and technologies with the ability to know what questions to ask to guide someone through solving a problem (without knowing the subject matter)
Be communicative and social, assertive and enthusiastic
Must be able to facilitate discussion and discover alternatives or different approaches

121

Procurement Specialist Telecom Sourcing & Vendor Management Resume Examples & Samples

Relies on experience and judgment to achieve goals
Nurturing stakeholder relationships by serving as a business partner, helping identify critical business needs and providing sourcing services, both strategic and tactical, that exceed their expectations
Seven years of sourcing or related experience, with at least three years supporting the sourcing of professional and/or staff supplementation services, including conducting direct supplier negotiations
Experience in a leading analytical and/or sourcing role for at least one outsourcing or managed services agreements involving infrastructure management, application development and/or maintenance, network services, end user computing, help desk services, and/or IT security
Advanced negotiation skills
Outstanding communication and presentation skills
Ability to perform detailed quantitative analysis in MS Excel
Strong project management experience
The hire, will be primarily accountable for supporting the sourcing of infrastructure- and application-related managed IT services (i.e., outsourcing agreements)
Serve as a point of contact for key stakeholders up to the EVP/SVP level across multiple business segments, and will be expected to work on a day-to-day basis with project team members at the levels of VP, Director, Manager and below
Be accountable for sourcing an annualized contract value of ~$250M, primarily among approximately one dozen suppliers
Be responsible for helping drive compliance with internal policies and procedures, and mitigate risk
This position will interface with multiple levels of leadership and contributors across multiple segments of the company. It is important for this position to nurture relationships across the stakeholder and supplier communities
Lead and/or support cross-functional teams of stakeholders through full life-cycle sourcing projects, including project planning & management, analysis & strategy, supplier evaluation & selection, negotiation, and supplier relationship management. Specifically, with respect to telecommunications initiatives, this may include, but is not limited to, the following
Partner with stakeholders and their chosen third party support staff, if applicable, to lead and manage the end-to-end sourcing process
Maintain and utilize suitable RFP templates that provide ample, clear direction to suppliers and can be easily re-purposed for future sourcing efforts
Advise and guide stakeholders throughout the supplier evaluation, due diligence and down-select process, including making down-select recommendations to stakeholders, based on quantitative and qualitative analysis of supplier responses
Collaborate in defining and then deliver messages to suppliers about potential improvements in their proposals, as well as timing and logistics; respond to supplier questions and requests, in partnership with business, financial, and legal stakeholders
Assist with the due diligence process by making recommendations for supplier reference checks and coordinating site visits with suppliers
In partnership with stakeholders, assist in the drafting, negotiation, and finalization of contract exhibits and any related attachments with suppliers
Work closely with corporate legal, security and privacy to tag team in the negotiation of contract terms, orchestrating the sourcing process to satisfy their interests as well as that of the business in a timely manner
Provide post-contract support as requested by stakeholders
Nurture stakeholder relationships by serving as a business partner, helping identify critical business requirements and providing sourcing services, both strategic and tactical, that meet or exceed their expectations
Foster a collaborative environment among stakeholders and with other sourcing teams
Maintain strong relationships across various

122

Manager, Procurement & Vendor Management Resume Examples & Samples

Analyze current spending on indirect costs to assess and prioritize cost reduction opportunities
Develop a strategy and approach for ongoing vendor management
Support implementation and execution of the vendor management strategy This includes, but is not limited to the following activities
Bachelor’s degree required; Master’s degree preferred
6+ years’ experience in enterprise strategic sourcing, contracting, purchasing and vendor management activities required
Previous experience negotiating critical service agreements, to include SLAs, scope and support required
Previous experience managing third-party service providers required
Familiarity with the health care industry preferred
Certification(s) in Purchasing Management (NAPU) or other recognized purchasing certifications such as Government contracting or Public Contracts Manager (NCMA) preferred
Must be a strong collaborator with a track record of working effectively with internal company personnel and senior executives to generate unified strategies and plans to create a results-driven environment
Demonstrated ability to interpret and advise on technological trends and cost impact to the business
Ability to deal with ambiguity in a proactive and positive manner and the ability to work on teams or independently
Demonstrated ability to develop and maintain strong business relationships and the ability to influence to get to win/win outcomes
Understanding of financial and contractual related work flows and issues
High level of detail orientation to monitor SLA performance and related dashboards
Knowledge of MS Office applications and proficiency in use of Word, Excel, PowerPoint, etc
Ability to travel as needed, including internationally
Dealing with Ambiguity
Drive for Results
Action Oriented
Technical Skills

123

Mortgage Servicing Vendor Management Lien Release Analyst Resume Examples & Samples

Acquire data from primary and/or secondary sources and maintain currency through proper versioning and other controls
Identify, analyze, and interpret trends or patterns in complex data sets that reveal adherence to or deviations from established legal, contractual, regulatory, compliance standards, and/or operational controls
Filter and “clean” data, and review computer-derived reports, printouts, and performance indicators to locate and correct reporting problems
Work closely with management to prioritize business and information needs, especially related to metrics that support service level agreements (SLAs) and other key performance indicators (KPIs)
Identify potential process improvement opportunities from specific analytical experiences
Perform Quality Control (QC) reporting on STARS performance for all Re-conveyance processes
Monitor all required attorney and vendor tasks to ensure accurate and timely completion
Support the development, monitoring and analysis of applicable Key Performance Indicator (KPI) reporting
Ensure vendor(s) remains in compliance with all regulatory requirements – including CFPB and Investor-related regulations
Handle and resolve all escalated issues
Minimum of three (3) years of experience with vendor oversight including contract management, reporting, analysis, auditing and reconciliation is required
Minimum of three (3) years of Mortgage Servicing experience required
SQL and Hyperion experience preferred
Sharepoint experience preferred
Ability to manage multiple priorities in a timely manner
Ability to meet the needs of internal and external customers by delivering high quality service
Rapidly adapts to changing information, conditions and/or unexpected obstacles
Experience with reporting utilizing multiple databases, statistics and experience using a range of quantitatively-based analytical methods
Knowledge of data models, reporting requirements definition, data mining, and stratification techniques
Proficient with Microsoft Office products (e.g. Word, Excel, Outlook, Powerpoint, etc.)
Proficient with spreadsheets, standard office automation applications and relational database structures

124

Rfit Vendor Management Invoicing & Operations Supporter Resume Examples & Samples

Billing and Invoicing
Excellent computer skills gg
SharePoint designing knowledge preferred
Experience of working in a very dynamic environment
Ability to handle competing initiatives simultaneously
Strong ethical and collaborative skills

125

IT Vendor Management Specialist Resume Examples & Samples

Problem solving and decision making– making timely, quality decisions
Teamwork and Collaboration – working together to deliver results
Results focus – achieving results resiliently

126

IT Vendor Management Operations Resume Examples & Samples

Ability to work with vendor organizations to ensure value is being delivered to Equifax by utilizing relationship building, operations management and collaboration skills
Ensure projects/initiatives are successful, completed on time, meets the goals/objectives and is successfully deployed
Work with vendor management and business units, managing performance and operational aspects of vendor engagements
Ability to assist in developing contractual agreements with vendor organizations, establish service levels and performance guidelines, develop measurements and processes to ensure traceability between contract and vendor performance
Must be able to balance the needs of our internal customers, the Global Sourcing Office, the vendor, and other Equifax areas as needed during the contract pre- planning phase and throughout the contract maintenance cycle
Use strong analytical and critical thinking skills to quickly assess situations, develop strategies for vendor operations management, and align with policies/procedures/best practices as defined by the stakeholders
Ability to develop the appropriate processes to standardize and streamline activities across all vendors, and all geographies. Work with metrics and analyze strengths and weakness in vendor performance, develop plan for correction, and risk mitigation
Strong communication skills and ability to work with all level of resources and Application teams
Attention to details, understanding of contracts, and financial implications associated with contracts
3 + years of Vendor Management and operations experience

127

Global Risk-vendor Management Resume Examples & Samples

In conjunction with Sourcing and the Process Owner, manage risk throughout the Contract lifecycle, including Vendor-level Risk
Work with Process Owner to on-board the Vendor and transition the business
Developing a working knowledge of the Vendor and its key contracts
Implementing risk management routines with the Vendor and key stakeholders (to include vendor managers from other FLU/CF's utilizing the services of the assigned vendor)
Monitoring and assessing the Vendor’s business performance and risk management
Ensuring execution of appropriate oversight and governance activities, coordinating and executing against Enterprise baseline deliverables
Ensuring escalation of Vendor Risk and Issues via FLU/CF and enterprise governance routines
Understanding all aspects of the company’s vendor management program
Identifying potential risks, implements key controls, and validating performance and risk objectives
Facilitating cross functional communication and work efforts between Vendor Managers and line of business stakeholders
Oversee transactional activity (Purchase Orders and invoices) over the Contract lifecycle
Vendor management experience in a large, global organization or project/program management experience
Experience with internal control teams and ability to partner effectively with clients, peers and external providers in order to ensure delivery fully integrated services
Self-starter, organized, versatile, and capable of performing work with minimal direction and leading others
Strong critical thinking skills and demonstrated ability to balance risk / reward in the decision making process
Highly organized with ability to drive many competing priorities

128

Procurement & Vendor Management Resume Examples & Samples

Develop strong working knowledge of the technology supporting the procurement, vendor management and contract management processes to provide advice and ensure compliance on the optimized use of the system
Manage the governance around the vendor management program, its risk management, oversight and operational requirements
Drive projects for continuous process improvement and bring innovation into the team. Lead initiatives /projects from the front
Assess effectiveness of the procurement and vendor management process through reporting,
Monitor vendor and consultant compliance with policies, procedures and contract terms
Undertake sensitivity studies to determine the existence of client relationships within
Minimum Bachelor’s Degree
Minimum 5-7 years relevant experience in sourcing, supply chain management, contract administration, vendor management and operational risk management
Sound knowledge of the procurement lifecycle and vendor engagement
Ability to interpret, analyse and compare multiple information / documents
Knowledge of e-Sourcing platforms eg. SAP, ARIBA and experience in publishing reports leveraging such platform will be an added advantage
A high degree of personal and professional ethics and integrity
Strong written and oral communication, administrative, and organizational skills
Ability to coordinate and interact effectively with global colleagues
Ability to handle conflicting priorities and multiple deadlines
Ability to easily adapt to a dynamic and changing organization
Impeccable attention to detail
Ability to highlight process gaps with actionable solutions

129

Associate Operations Risk & Control BCP & Vendor Management Operations Resume Examples & Samples

Transition governance - Transition governance & Legal documentation/ CCs/ MER
Management reporting and facilitating Vendor Reviews
BAU governance - KPIs/ KRIs, Financials Invoicing, accruals and TDABC, HC Reconciliation, Post Go live change management, Exception Management and resolution of ongoing issues
BAU Governance Support BCP, IT/ Infra, Risk/ Compliance/ Internal Audit related, Legal and Compliance related, RMG related, GWSS related
Providing support on Enhanced Vendor management and Firmwide Supplier Management Program Support
Highly committed and self-motivated
Well organized with High regard for attention to detail and accuracy
Strong written and verbal communication skills; excellent follow-up skills
Expertise in making presentations for management & other stakeholders
Demonstrates strong interpersonal skills
Strong client service orientation
Expert in multi-tasking, organizing and prioritizing critical tasks
Good knowledge of MS-Office /
Having basic Risk Management understanding

130

IT Vendor Management Manager Software Resume Examples & Samples

Develop, review, negotiate, and manage agreements between Emerson and its software vendors
Manage the relationship between Emerson, its divisions, and key third party software vendors to ensure that the proper support and attention are given to the Emerson account
Drive communication programs that help ensure the dissemination of critical information to Emerson divisions regarding software agreements, compliance and licensing models
Manage corporate IT initiatives in a manner that drives adoption, removes administrative roadblocks, enhances communications, and ensures that executive targets are met
Liaise between Emerson divisions and key software vendors on strategic initiatives
Help identify new areas of opportunity for Emerson through project work and research
Create software tracking mechanisms and license models that aid in the management process
Create and maintain an external network for information gathering
Help formulate and create strategic communications targeted at Emerson executives or software vendors
5+ years of work experience in the sourcing &/or information technology fields
Deep knowledge of software license agreements and software vendors
Broad Knowledge of Business Applications and Software Solutions
Ability to excel in a team environment
Strong informal leadership capabilities
Negotiating prowess
Excellent presentation skills (creation and oral)
Experience in financial modeling around software license models
Experience in managing software license tracking and compliance

131

Manager, IT Procurement & Vendor Management Resume Examples & Samples

Work with Information Technology & Digital Operations groups to effectively leverage vendor landscape and to identify savings opportunities across vendor engagements
Support implementation and execution of the vendor management strategy
Perform spend analysis based on several different sources of information, prepare financial models
Develop picture of vendor spend within the short and medium-terms (12-24 months) to optimize discount levels during vendor negotiations
Establish and formalize vendor management practices with various business uniits, e.g. vendor onboarding process and vendor risk assessment and management
Negotiates and manages enterprise wide global contracts with IT suppliers and internal stakeholders
Create executive-level presentations relating to opportunity assessments, project overviews/status, and overall sourcing plan
Create contract, performance and relationship management procedures
Targets IT commodities, initiates corporate agreements, builds supplier relationships, and negotiates industry competitive pricing models, service levels and support for internal customers
Forecast timely price and availability information on assigned commodities / suppliers to enable efficient decisions to support global strategies
Track and report savings and business value for each executed deal
Actively participate in building a strategic vendor management program for SNIs technology and digital vendors
BS/BA in related discipline and at least 5-8 years of experience in related field
Minimum 2 years of experience leading and managing a team
Minimum 3 years of experience in vendor management, including management of third-party vendors and contract negotiation
Two or more years of experience in IT procurement/IT buying are desirable
Background and knowledge and strong interest in Information Technology field
Information Technology Infrastructure Library (ITIL) experience is desired, but not required
Uses comprehensive knowledge of functional/technical and business best practices to improve own work and the work of less experienced colleagues
Takes steps to gain new perspectives from external sources
Balances competing priorities based on understanding of team/business needs
Knowledge in the Information Technology & Digital vendor landscape (outsourcing/offshore service offerings, pricing, and delivery structures, hardware, software); familiarity with key vendors serving the media industry
Strong knowledge of sourcing and procure to pay processes
Awareness of best practices regarding vendor management (e.g., strategic alliances, supplier performance, supplier diversity, preferred suppliers, etc.)

132

Intern Vendor Management Resume Examples & Samples

Effective written and spoken communications skills in Portuguese and English
Academic excellence – attends to a top university in São Paulo area and graduates in 2017 or beyond
Analytical and comfortable with the use of MS Office tools and new systems
Maturity and business acumen
Communicative
Understanding of social media and ecommerce is a plus
Love for books/reading is a plus
SQL and research skills are a plus

133

VP, Vendor Management Operations Resume Examples & Samples

Provide leadership with regard to all facets of operations analysis & outsource vendor performance management
Drive continuous improvement of vendor performance, service delivery, and service levels
Define, develop, and drive operational strategies
Develop standardized scorecards with financial accountability
Ensure standard invoice reconciliation process along with spend tracking
Create operational process and procedure standardization for vendors
Execute major policies, programs and objectives (both strategic and tactical) to ensure company’s success
Develop strong relationships with vendors
Promote effective performance monitoring of key vendors and reduce disruptions to the business
Support execution of sourcing strategies
Attract, retain, and develop vendor management team members
Prepare month end and year-end financial reviews of vendor results and expenses compared to budget
Support the finance team by creating year ahead forecast projections based on year end results
Prepare monthly financial business reviews and variance summaries to budget and forecasted volumes and expenses month over month, year over year
Create financial reporting and analysis to provide insights into 3rd party expenses and track and monitor costs per call and other financial data
Ability to partner with business units to provide insights on driving cost efficiencies and performance results for all 3rd party vendors
Must be available for extended hours, as needed
Perform other related duties as assigned

134

Vendor Management Coordinator Resume Examples & Samples

Provide a complete Vendor Ordering and Decommissioning Administration function and support the activities relating to Vendor Management for all orders
Complete the relevant documentation required to secure and decommission vendor services in support of the efforts of the Vendor Management team
Ensure that subcontracted purchases are completed so that the relevant service can be delivered within the agreed timelines
Assist with basic system support by capturing, updating and maintaining the related database and systems as required by the Vendor Management process, ensuring complete data accuracy of all orders placed
Responsible for processing circuit decommissioning with local and international vendors
Assume responsibility for all administrative duties required by the teams supported
Commit to Living the IS Value while in the employment of Internet Solutions
Good communication skills (Verbal & Written)
Strong written and spoken English
Self-starter and completer
Excellent client-service skills and customer-facing skills
Excellent telephone manner and good listening skills
Ability to work under pressure and to demonstrate ownership
Ability to work alone without supervision and in a team environment
Ability to prioritise along with good time management skills
Sense of ownership/accountability
Flexible and adaptable to meet the team/clients’ needs
Honest, polite, hardworking, punctual and reliable
Tenacity

135

Procurement & Vendor Management Resume Examples & Samples

Business Services delivers high-quality, commercially managed services to internal partners throughout the firm
Real Estate plans, builds and operates the firm's facilities worldwide, and is critical to ensuring that our core businesses operate efficiently 24 hours a day, 7 days a week
Finance, comprised of central hub in Bengaluru, India and regionally based teams, provides accounting and control, financial analysis, decision support, procurement, contract administration and management reporting for all initiatives within the Services Division and for business partners across the firm
Administration and Communications oversee organizational development and internal and client communications
Drive projects for continuous process improvement and bring innovation into the team. Lead initiatives / projects from the front
Minimum 5-7 years relevant experience in sourcing, supply chain management, contract administration,
Vendor management and operational risk management
Ability to interpret, analyse and compare multiple information / documents Knowledge of e-Sourcing platforms eg. SAP, ARIBA and experience in publishing reports leveraging
Ability to maintain a challenging schedule and manage competing deadlines
A team-oriented person who is able to work with and complement other individuals in working toward and accomplishing a common set of goals
A flexible and nimble approach to work

136

IT Vendor Management Office Analyst Resume Examples & Samples

The IT VMO Analyst will perform or assist with VMO contract management responsibilities like documenting contract issues, tracking contract changes and expirations, tracking the status of contract deliverables, and administering vendor Non-Disclosure Agreements
The IT VMO Analyst will perform or assist with VMO performance management responsibilities like monitoring and reporting vendor performance metrics and service provider service levels
The IT VMO Analyst will perform or assist with VMO financial management responsibilities like auditing vendor/service provider invoices and tracking invoice payments
The IT VMO Analyst will perform or assist with VMO relationship management responsibilities like participating in vendor/service provider governance meetings (taking minutes of those meetings, tracking meeting action items, and administering service provider customer satisfaction surveys)
ITVMO Analyst will also assist with IT Procurement operations like preparing and obtaining approvals for purchase orders
ITVMO Analyst will be responsible for the administration of telecommunications inventories
ITVMO Analyst will assist in the production of detailed reports covering all aspects of VMO operations
Excellent Excel, Word and PowerPoint skills (Visio also preferred)
Basic understanding of Information Technology terminology and operations
High attention to detail and accuracy of work
Ability to thrive in an dynamic, fast paced environment with high role and process ambiguity
Ability to write concisely and a accurately
5+ years of experience in an IT Department as an administrative assistant, project coordinator, or other role that provides experience in the duties associated with this role
An Associates or Bachelor’s Degree is in Business, Finance, Computer Science or other relevant field is desired

137

IT BDC Vendor Management Resume Examples & Samples

Support in oversight of IT CoE sites in India including Captive, Affiliates and Vendor locations
Providing support and facilitating the onboarding of strategic deployment projects into the site, and ensuring overall compliance with broader strategic initiations
Supporting capacity planning for IT footprint in India sites. Engaging with the multiple IT functions, CRES and Global CoE to provide IT requirements and agree on real-estate strategy
Support in Development and management of the site human capital strategy, including people development for IT Staff
Supporting in ensuring that deployed IT functions maintain compliance with all local legal and regulatory requirements, and interfacing with the necessary parties where required
Supporting and leading local activities for regulatory inspections and Audits
Planning, Preparing for and hosting monthly vendor governance calls
Planning, Preparing for and hosting Half-yearly strategic business reviews
Supporting MSA renegotiations and rate-card renewal activities
Providing inputs for vendor exception management cases as and when required
Site local legal and regulatory compliance
Site development and growth in line with the IT CoE strategy
Capacity planning for IT functions in the site
IT COE vendor management

138

Sourcing & Vendor Management Contract Governance Manager Resume Examples & Samples

Each of our agreements is managed from a regulatory perspective,
Any delivery risks are appropriately managed and escalated, and
Governance issues that appear to be chronic are appropriately remediated

139

Senior Manager, Retail Vendor Management Resume Examples & Samples

5-7 years of relevant senior level experience in retail, operations, and/or business management/consulting with a proven history of delivering results
5+ years experience in negotiations and vendor management
Superior analytical and quantitative skills, comfortable with complex financial data
E-Commerce experience preferred

140

Head of Vendor Management Consumables Appliances Resume Examples & Samples

University degree required ideally in an analytical discipline, e.g. business or engineering, ideally MBA
Excellent negotiation skills in English (and ideally German or a strong will to learn German quickly)
Additional European language skills

141

Vendor Management Senior Advisor Resume Examples & Samples

Manage external vendor relations for the Operations team at Dell Financial Services and act as a liaison amongst external vendor and internal stakeholders
Communicate updates, processes, requirements and expectations to vendor as needed and track, measure and report on vendor performance
Identify process improvement opportunities, assist in the management of vendor-related projects and facilitate and coordinate change management efforts
Provide onsite support for expansion across new business lines, oversee vendor performance during US business hours and supervise and lead quarter-end activities
Communicate and consult regularly with operations manager and act as a team lead and offer guidance to the external operations team by becoming a subject matter expert
Assist with capacity plan and staffing needs
Ability to travel to the US 1-4 times a year
Experience in business underwriting in banking or financial services organizations
Experienced in both automated and manual underwriting, with a focus on manual
A background in finance or accounting, including studies
Availability to work on a US-hours schedule (16:00 - 1:00)

142

Junior Vendor Management Specialist Resume Examples & Samples

May perform one or more of the following duties
Deliver face to face and virtual classroom training, creating a positive learning environment and ensuring that all delegates receive appropriate motivation, direction, coaching and feedback to achieve the learning objectives
Assembles and distributes course materials and teaching aids
Answers routine inquiries regarding training courses and schedules
Operates audio visual equipment during training programs
Maintains administrative records related to training, such as schedules and rosters, and communicates this information through computer systems, files, or responding to phone or email inquiries
Identifies and communicates errors, gaps or inaccuracies in the training materials
Works with vendors and other third party sources to coordinate technical or professional training offerings

143

Vendor Management Senior Advisor Resume Examples & Samples

Around 5-year partner management experience
Understanding of Japan IT business and characteristics
English proficiency (conference calls, emails, development of documents in English, etc.)
Data analysis and Presentation skills
Technical Skills for Enterprise/Client products

144

Exchange Vendor Management Organization Manager Resume Examples & Samples

Participate in the budgeting process to assure adequate appropriation of funds
Works closely with multiple department leaders to understand business needs and seeks to achieve the highest value service from vendors and evaluates vendor performance according to established performance metrics. Provides expertise in the interpretation and application of contracts
Ensures alignment b/t HIX and vendor contracts
Assists in identification, development and implementation of new contract policy and processes
Manages contract administration, and evaluates performance to ensure optimal customer-supplier relationships
Builds and manages relationships with key stakeholders and vendors to ensure that organization goals are met
Manage quarterly&annual performance reviews and controls assurance activity
Responsible for driving operational performance by managing the vendor selected by Kaiser to administer the Individual On Exchange enrollment, billing, and payment processes
Manage the overall performance of vendor performance in terms of quality, resources, and delivery of service
Ensure all aspects of vendor SLAs are consistently met
Lead a team responsible for managing vendor service requests, incidents, problems, disputes, and escalations
Act as an internal escalation point for operational service requests, incidents, problems, and disputes
Establishes and maintains regular meetings with key operational/technical executives and stakeholders to ensure a clear and consistent communication of vendor performance and risks
Escalations for client and internal resources
Escalated operational issues above original point of contact
Escalation point for DOI complaints, HIPAA violations, and other regulatory and compliance inquiries
Eight (8) years relevant experience

145

Team Supervisor Vendor Management Resume Examples & Samples

Manages performance and behavior of 12-15 Seller Support Associates through effective 1:1 meetings, coaching, and mentorship
Direct line management for the Seller Support Associate Advisor role
Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed
Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement
Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Seller experience
Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management
Participates in daily Kaizen events to identify and implement process improvement change initiatives
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions
Ability to work shifts - especially night shifts from 03.30pm till 12pm

146

Coordinator, Global Vendor Management Resume Examples & Samples

With the Sourcing Manager, serve as BCG's relationship manager with providers of third party data and research
Undergraduate degree with high academic achievement required, MLS degree preferred
3-4+ years of relevant business experience preferred

147

Vendor Management Integration Specialist Resume Examples & Samples

Review vendor contracts as necessary to determine any impacts on assignment, termination or other critical legal and business terms
Work with Vendor Portfolio Manager to effect the transition/integration and on Vendor Risk Assessment for transitioned vendors
Evaluate transitioning vendors to identify opportunities for risk reduction, consolidation and expense reduction
Identify Migration BSL (administrative ordering staff) network and communicate ordering processes for new end to end revenue cycle management clients
Provide leadership to and be accountable for the performance and direction through multiple layers of management and senior level professional staff
Travel to customer and prospect sites to represent Vendor Management
Perform additional duties as assigned
Demonstrated passion and commitment to positive and effective customer service and experience
Excellent verbal and written and presentation skills
Advanced or greater proficiency in Excel (ability to perform VLOOKUPs and pivot tables)
Strong analytical and interpersonal skills, proven ability to influence and negotiate complex and matrix reporting relationships

148

Manager, New Vendor Management IT / ES Resume Examples & Samples

Identify, engage and integrate a small portfolio of new vendors to Amazon.es or Amazon.it, analysing complex data to identify growth opportunities to help the MVR team succeed
Excellent written and verbal communication skills with the ability to explain complex concepts in a simple manner
Ability to work with wide range of people at all decision-making levels; ability to influence and make an impact internally and externally
Spanish or Italian fluent language

149

Director of IT Procurement & Vendor Management Resume Examples & Samples

5+ years of IT and Telecom sourcing and category management experience along with other IT functional experience
BS/BA required, MBA or other relevant degree/ certification highly desirable
Excellent negotiation skills and experience managing complex contract negotiations
Superior relationship building skills and ability to lead and influence change in the face of complexity and ambiguity
Proactively collaborates with business leaders, suppliers and internal teams and quickly establishes credibility
Ability to perform in fast paced, dynamic organization with time sensititive deadlines
Demonstrated analytical, problem solving, organization, and communication skills
Project management experience that demonstrates successfully managing complex projects
Experience with e-sourcing tools

150

Global Technology Infrastructure Vendor Management Resume Examples & Samples

Bachelor's Degree required, MBA helpful
5+ years of work experience in vendor management, business management, or relevant experience
Must have strong PowerPoint and Excel skills
Strong analytical, creative thinking and problem solving skills
Strong facilitation, process and influence skills
Multi task, work under pressure and meet tight deadlines
Execution-oriented, and able to complete tasks independently
Great presentation skills and comfortable in presenting concepts and ideas clearly
Comfortable working with all levels of the organization including senior executives
Work experience in technology is valuable
Understanding the technology, industry, and technology vendor community is valuable

151

Senior Manager Asia Head of Sourcing & Vendor Management Resume Examples & Samples

Delivery and project management of tenders / commercial negotiations, aligning with global strategies and working closely with Global Category Leads and Service Owners
Contract negotiation, including cross-border / global contracts, working in partnership with the Group Legal Commercial team
Delivery of the Vendor Management Framework in managing and measuring vendor and internal stakeholder adherence to SLAs
Consolidation of the vendor base through identification of vendor rationalisation and alignment to preferred vendors and strategic partnerships
Compliance to the SVM Procurement Policy
Thought leadership and innovative commercial solutions to deliver towards business strategy and outcomes
Development of strong relationships with internal leadership and stakeholders

152

Principal PM, Global Vendor Management Resume Examples & Samples

Develop the framework to allow us to scale vendor selection across multiple countries quickly
Work with partner teams such as GS, Amazon Expansions, and our international retail teams to ensure alignment and maximize synergies
5+ years in a product/program management role
MBA or Master’s Degree
7+ years in a product/program management role
Demonstrated track record of delivering large, cross-functional, customer facing projects
Ability to effectively manage relationships at senior levels (VP+)
Demonstrated history in creative/big thinking
Strong analytical and quantitative skills; ability to use hard data and metrics to back up actions
 Demonstrated ability to grasp and discuss technical concepts, tradeoffs and opportunistic new ideas with technical employees and partners

153

Vendor Management Inventory Technician Resume Examples & Samples

Review manual stock levels of various inventories at multiple plant departments for reorder
Candidates with an Associates or Bachelor’s degree in Business, Welding Technology or Sales will be given priority consideration
Minimum 2 years experience in product distribution or inventory management
Experience with welding and safety products, or related industrial products a plus
Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook)
Self-starter; self-motivated; operates with a sense of urgency; ability to work independently and under
Pressure to meet deadlines
Demonstrates a clear and effective speaking manner for the purpose of explaining information to
Customers and employees
Strong problem-solver, with a high level of attention to detail
Comfortable interacting with a wide variety of people with different personalities and backgrounds within
Airgas and outside the Company
Able to talk, hear, walk sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch
Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects
Regularly required to stand, sit and talk or hear
Occasionally required to walk; use hands to finger, handle, feel or use a calculator or computer; and reach with hands and arms
Occasionally lift and/or move up to 60 pounds and move more than 125 pounds with the aid of material handling equipment
Moderate to Frequent local travel (75% of work time)
Workspace space is that requires both indoor & outdoor environments) in various seasonal weather conditions

154

Vendor Management Organization Analyst Resume Examples & Samples

Contract compliance and management, drives and monitors accurate financial reporting for vendors, including tracking of: vendor revenue, vendor profitability, and customer account penetration by vendor product, technology, and/or service
Responsible for the development, implementation and delivery of regular vendor dashboards, vendor/market intelligence reports, identification of significant vendor changes, vendor/market opportunities, vendor risks analysis. Deliver the above through clear and concise written reports, presentations, and briefing/recommendation documents
Write and create analytics and competitive intelligence tracking systems. Build and maintain both internal and external networks to support intelligence and knowledge gathering
Develop understanding of the key business and industry drivers for MPTS business units and conduct competitive assessments/market reports, identify important market changes and clearly communicate impact to stakeholders
Influences by identifying conclusions and/or recommendations that combine multiple inputs, data points and facts (trends, internal and external insights, business context, legislative changes) and inspires change through the delivery of these insights in a simple, compelling manner
Leads and facilitates special group projects, including but not limited to supporting sourcing and procurement activities
Additional responsibilities include, but are not limited to
Minimum of 2 years’ experience in a business intelligence, financial performance analysis, market analysis, strategy, sourcing/procurement and contract management, consulting or similar role, preferably in the healthcare sector
Strong problems solving skills and willingness to learn
Demonstrated ability to perform in a cross-functional team environment
Attention to detail, whilst maintaining a strong sense of summary and ability to synthesize
Manages very complex or multiple complex projects, on time, on budget and to specifications
Solid experience working with senior management
Ability to identify operational and strategic issues and proactively drive solutions
Demonstrated leadership and influencing skills
Excellent partnering skills and team player
Excellent communication and presentation skills with all levels of management
Ability to multi-task, working proactively and independently in a fast-paced, dynamic environment
Strong coordination/collaboration skills necessary to gather additional insights from internal teams, industry partners and market data providers on a regular basis
Customer service orientation with both internal and external customers. Meets internal customer needs based on effectively communicating with stakeholders
Maintains strong research and analytical skills and the ability to generate and test hypotheses
Possesses, applies and demonstrates a diverse and comprehensive knowledge and experience of customer service & logical problem resolution principles
Proficient in the use of PC based office software (Excel, Word, PowerPoint, etc.) and strong technical skills, capable of learning new software quickly. Strong Excel skills are a must
Bachelor’s degree in Commerce, Business Intelligence, or Supply Chain preferred
Experience with pharmacy, healthcare data sets strongly preferred
Knowledge of retail pharmacy or healthcare industry business is preferred

155

Project Management Advisor for IT Vendor Management Resume Examples & Samples

4+ years of program or IT vendor management or negotiation experience, with budget impact
Creativity and tenacity in identifying new areas to eliminate or reduce costs
Ability to manage many details and pieces of information, separate processes and cycles occurring at once
Confidence and assertiveness when engaging with outside vendors
Excellent Excel skills including pivot tables and formulas, Ariba

156

Vendor Management Inventory Specialist Resume Examples & Samples

High School Diploma Required (Bachelor’s preferred)
Excel / JDE / Computer skills
Strong written and Oral communication skills

157

Vendor Management Manager Resume Examples & Samples

Develop an integrated sourcing strategy that aligns with the long-term goals and operating plans for CCC and RSO to achieve a high level of customer experience at a reduced cost
Develop sourcing requirements and vendor performance indicators: service order accuracy, service level, average response time, etc. Ensure CSOD’s sourcing strategy is also in alignment with other corporate and CS level initiatives
Develop cost benefit analyses and present recommendations to CSOD leadership
Develop, negotiate, implement, and enforce contract terms and conditions to ensure positive customer experience at a reduced cost
Collaborating with key stakeholders, exercising influence, and providing guidance and assistance in problem solving across multiple organizations in CSOD
Coordinate and provide oversight to the vendor escalation function and manage vendor performance related issues
Manage the development, recommendation, and implementation of policies, procedures and processes to ensure consistent application by supplier, achievement of service standards, improvement in customer experience, as well as safety and regulatory compliance
Develop and manage the overall outsource budget including managing purchase order funding for the term of the contract
Serves as subject matter expert to management and manages cross-OU relationships and supporting other organizations that manage supplier contracts and relationships as well as outsource processes
Possesses five or more years’ experience managing, supervising or leading a group, unit or team
Demonstrated experience developing organizational or unit objectives, strategies and goals
Master Degree in Business
Contract Management Certificate
Project Management Certificate
Call center, billing operations and contract management experience
Strong leadership, Communication, decision making and people management skills

158

Manager Learning Technology &vendor Management Resume Examples & Samples

Provides ongoing SLA/KPI reporting
Works closely with the Learning Admin team to ensure customer requests, reporting, proxy enrollments, and help desk support are completed accurately and timely
Leverages technology to simplify and enhance the availability and delivery of learning to support organization performance. This may include social, mobile, Virtual classroom etc
Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, working with stakeholders and outside vendors, and doing whatever it takes to deliver reliable results
Exceptional ability to earn trust of subject matter experts and stakeholders
Experience working with learning management systems -Cornerstone on Demand – Experience Preferred
Deep subject matter expert in Learning Management systems, database/data structures
Strong familiarity of authoring tools to include (Camtasia, Captivate, Articulate, Storyline II, Lectora
Understanding and knowledge of various delivery modalities
Strong understanding of vendor negotiation, NDA’s, Vendor Setup, MSA’s, SOW’s, Task Orders
Understanding and working knowledge of finance systems
Flexible and adaptable to a still developing, changing and complex environment and ability to deal with ambiguity
Ability to influence at all levels of an organization – and unafraid to constructively challenge
Ability to work effectively as a team player
A determination to deliver a high quality of service

159

Vendor Management Contract Specialist Resume Examples & Samples

Providing support point for Business Line Service Managers in ongoing monitoring for Contract Management and coordination of stakeholder interaction
Capturing of Business Line Service information for monthly Third Party performance metrics
Reviewing Third Party dashboards and scorecards prepared by Data Management and Reporting
Acting as point of escalation for issues identified by Third Party Assurance or other assessment groups
Assisting Business Line Service Managers and coordinating with key stakeholders for ongoing due diligence in accordance with policy guidelines
Strong interpersonal skills to interact with project teams and multiple departments and vendors to achieve objectives
Strong capability and experience with meeting timelines
Willingness to travel as required
Working knowledge of Financial Regulations (OCC, FDIC, FRB)
Prior financial services work experience

160

Vendor Management & Operational Excellence Coordinator Resume Examples & Samples

SharePoint management & maintenance
Assisting with Requests for Proposal (RFPs) (gathering and editing requirements, managing the distribution, receipt and acknowledgement)
Reviewing and editing contracts
Managing External Party Security Assessments
Facilitating Vendor Non-Disclosure Agreements
Requesting Vendor Anti Bribery Due-Diligence reports
Raising Tickets with the Risk Team to localize insurance section
Requesting Tax approval for all legal documents
Assisting with Payee Setup or New supplier questionnaire
Taking meeting minutes, tracking and updating actions for the team
Managing business travel for the team
Writing macros for basic automation
Sending standard templates to vendors
Creating periodic reports and dashboards
Managing Follow up with relevant stakeholders as required
Reporting to key stakeholders
5+ years of proven track record in managing administrative tasks within a high profile team
MS Office & SharePoint management
Visual Basic (should be able to write Macros)
Ability to communicate precisely and concisely in English
Can successfully manage multiple competing priorities simultaneously

161

VP, Technology Vendor Management Resume Examples & Samples

Design and implement an effective technology supplier management function
Promote strong relationships among senior LPL and supplier leaders as well as among working teams
Evaluate and monitor existing contracts to ensure suppliers comply with contractual terms and conditions
Monitor & evaluate supplier performance
Partner with stakeholders to drive resolution of supplier performance problems
Ensure timely processing of orders and payments
Develop and execute reporting mechanisms to keep stakeholders well informed
Bachelor Degree in Technology or previous experience managing technology suppliers
8 years contract management experience
2 years’ experience managing off-shore providers
Strong knowledge of contracting processes and understanding of key legal issues

162

Head of Vendor Management, UK Shoes Resume Examples & Samples

Passionate self-starter, decisive and able to move with speed to implement ideas
Previous Fashion Experience strongly preferred
MBA from leading business school is an added advantage

163

Vendor Management Inventory Technician Resume Examples & Samples

High School Diploma or equivalent; Associates or Bachelor's degree in Business, Welding Technology or Sales preferred
Must have a valid US Driver's License
Minimum 2 years of experience in product distribution or inventory management

164

Vendor Management Inventory Technician Resume Examples & Samples

Responsible for the delivery and replenishment of various industrial product vending machine items with varied customer deadlines
Orders via SAP and maintains dedicated branch inventory levels for proper customer replenishment
Responds to customer inquiries related to VMI sales in a timely manner
Utilizes all necessary sales and marketing materials to promote Airgas products and services
Enhances selling skills and technical/product knowledge through required training and self-directed research and learning
Completes and turns in all sales related reporting including inventory reports, call reports, and month-end reports
Special projects and other duties as necessary
Employee will be required to observe and assess equipment and information received via computer
Requires frequent use of a computer, telephone and operation of a motor vehicle
Able to detect leaking gas from cylinders
Regularly required to position self to equipment and ascend/descend
Requires both indoor & outdoor environments) in various seasonal weather conditions
Valid US driver’s license

165

Vendor Management Coordinator Resume Examples & Samples

Oversight of the progress of each vendor engagement, whereby ensuring that the business units are following the correct procedures and providing advice and guidance as required
Maintaining a large electronic contracts data base with expiry dates and key terms, and providing timely notification of expiring contracts to the Procurement Commodity Managers
Using the GBT Procurement approvals matrix to seek approvals from GBT leadership according the commodity and business area, prior to the commencement of the on boarding process
Validate the completeness of the process prior to signature being confirmed
Create and maintain electronic records of executed vendor contract documents
Publishing the contract documents to the Coupa Workbench (Procurement tool)
Produce ad hoc reports to GBT leadership on progress of vendors going through the process
The successful candidate will be able to demonstrate strong organizational and communication skills, relationship management and influencing skills
Understand company policies and evaluate and monitor contracts to ensure vendors comply with contractual terms and conditions
Minimum 5 years in progressively challenging roles with strong knowledge of Procurement in areas such as sourcing, negotiations, risk review, on-boarding process, performance management and/or vendor management
Educational Requirements: Bachelors Degree in Business, Finance, Technology or other related Business Field
Experience with vendor management processes specific to vendor management program implementations
Broad commodity expertise across a variety of categories of goods and services
Good knowledge of negotiating and structuring agreements
Enthusiastic, proactive contributor who takes on tasks and brings them to prompt completion
Excellent communication skills (both written and verbal)
Business Spanish language skills highly desired, both written and verbal
Proven ability to work under pressure, meet tight deadlines, and adjust priorities as necessary
Strong organizational skills including the ability to work on multiple projects simultaneously and bring them to resolution; respect for confidentiality
A strong work ethic with a focus on accuracy and attention to detail is a must
Great team player, yet with the ability to work with minimal supervision and take on responsibility when needed

166

Health Services Consultant Positions WIC Vendor Management Specialists Resume Examples & Samples

A Bachelor's degree or higher in public or business administration, public health, health education or a closely allied field
Demonstrated experience in the following
Three (3) or more professional references, to be included in your profile. Please include at least one supervisor, peer, and (if you have supervised other staff) a subordinate
Responses to the Supplemental Questions

167

Sourcing & Vendor Management Specialist Resume Examples & Samples

Work with key business stakeholders to understand strategic direction, business requirements and objectives / priorities across assigned categories
Drive the development, management and analysis of Requests for Proposal, Requests for Information, bid auctions, supplier negotiations, financial analysis, contract administration and project management
Assist Vendor Management Head in analyzing, negotiating, drafting and implementation of contracts, and management of contracts and suppliers for contract compliance, deliverables and opportunities
Perform regular supplier contract reviews / audits; maintain accurate and detailed records
Assist in the on-going development of Canada sourcing strategies and plans to ensure continued alignment with corporate strategy
Work with Business Partners to ensure agreements contain appropriate service levels, quality and security standards, performance metrics and financial penalties/incentives as required
Create and perform analytical scorecard reporting on Supplier Relationships with a focus on performance, compliance to applicable legislation and prompt escalation of issues
Coordinates and assists with cross functional Supplier review meetings. Prepares presentation materials
Enhance vendor oversight processes and identify best practices
Prepare, plan and execute periodic Third Party and/or on-site audits for third party vendors
Reviews audit findings, grades vendors on audits and creates audit reports to be shared with management
Routinely handles exceptional/unusual situations, identifies Corrective Action Plans in order to mitigate risk
Ensure corporate requirements are met by facilitating necessary documentation and reviews, including required updates to internal policies and procedures
Evaluate current market conditions and provide insight on trends/issues
Complete initial Risk Assessment for third party and re-evaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment
Work closely with the Expense Management team and business to monitor on-going supplier spends and conduct regular cost-savings reviews
Bachelor's or equivalent degree from an accredited College or University
Bilingual English and French preferred
Minimum of 5 years of relevant Procurement and/or Business experience
Experience with cross-functional strategic initiatives
Strong financial modeling and deal structuring skills
Experience drafting and negotiating contracts
High integrity and ethics
Experience in Supplier Chain Management and interacting with Suppliers’ management teams with the ability to exercise sound, timely and independent judgment
Holds a deep understanding of the changing economics and operational capabilities of suppliers across a broad spectrum of business types

168

Vendor Management Organization Specialist Resume Examples & Samples

Provide governance for effectively managing the partners for high performance
Ensuring key approaches, processes, and metrics are in place
To assess the performance against target
Responsible for operation on budgeting
Scope of work: supporting stake holder: Four Wheel, Gold Team & Branches Team
Responsible for managing the partners meet all requirements and targets
Provide more consistent and timely inputs and requirement to the partner
Responsible to fulfill all requirement from user
Doing audit on regular basis
Responsible for budgeted
Ensuring people have Grab Culture and Value
Bachelor degree any major, with experienced as leader who managing operation outbound call or managing function as a partner
Operation outbound Skills, Walk in/Branches Operation & interrelationship with in key process and metrics
Minimum 5 year as related job purpose
Understand Operation Outbound Call, Walk in operation/ Branches Operation, Outbound/Telesales & interrelationship with the key process and metrics

169

Manager, New Vendor Management Resume Examples & Samples

As a people manager, you will manage a team of Vendor Managers and be responsible for driving individual and team performance goals and their individual development at Amazon
Implement and engage projects across the business
Responsible for a sub-set of categories, you will be the key point of contact for stakeholders, identifying areas for future growth and improvements to current processes
Identify ways to automate and simplify manual processes in order to improve productivity
Identify, engage and integrate a small portfolio of new vendors to Amazon.co.uk, analysing complex data to identify growth opportunities to help the MVR team succeed
Demonstrated track record of success in sales or negotiation with experience in management consulting, account management or product marketing roles
Strong analytical skills with proven experience in Excel - ability to use data to drive fast an accurate decisions
Educated to at least degree level or compensating work experience
Experience with e-commerce or retail is advantageous

170

VP-it Vendor Management Office Resume Examples & Samples

Maintain portfolio view (including status, cost, risks, issues) of the projects assigned to the primary IT outsource vendor(s)
Establish and oversee the work intake process for directing project work to primary IT outsource vendor(s
Establish and oversee processes for keeping updated view of the portfolio among vendor(s), CIM, and the Divisions
Standardize project status reporting templates across the Corporation
Engage with senior leaders to ensure awareness of the portfolio and overall risk/issue status
Extend demand management process to include capacity forecasting
Develop and execute business change management process related to vendor portfolio reporting
Act as ambassador and advocate for the VMO when interacting with business
Oversee the intake and transition of ITO infrastructure projects within CIM and among the Divisions
Work with the IT leadership teams across SPGI to identify and address issues and improvements that will benefit IT vendor demand management
Develop continuous improvement efforts to improve efficiency in vendor project intake and reporting
Ability to manage a portfolio of projects with a demonstrated understanding of aligning projects with a strategic direction
Highly skilled in contract negotiations, including all relevant business, price and technical terms
Significant knowledge of strategic sourcing processes, policies, and procedures
Must have extensive experience in Vendor Performance / Service Level Management with a focus on IT services and infrastructure
Experience with Vendor Risk Management best practices and protocols
Knowledge of operating in a regulated entity
Skilled communicator who influences and negotiates with great latitude on various outcomes for an entire Business/Segment/Function internally and externally
Bachelor’s Degree in Finance, Business Administration, Computer Science, or a related discipline. MBA or other advanced degree strongly preferred
8+ years of strategic sourcing, contract negotiations and vendor management experience, with a strong focus on IT
S&P Global Platts, which equips customers to identify and seize opportunities in energy and commodities, stimulating business growth and market transparency

171

Senior Manager, IT Vendor Management Office Resume Examples & Samples

Implement consistent processes across IT/ Technology functions to improve finance forecast accuracy
Address performance and other issues for key providers
Support vendor lifecycle activities as required - renewals, cost optimizations, growth
Identify opportunities to improve internal processes to improve team’s service delivery
Identify opportunities to optimize vendor execution and relationships in support of organizational goals
Demonstrated financial modeling experience and familiarity with accounting concepts
Expert facilitation and communication skills required
Proven relationship building skills with internal and external partners
Experience partnering with, and presenting to, executive level audiences
Ability to work in a fast paced, matrixed environment expected
Excellent people skills, a team player

172

Contract & Vendor Management Office Trainee Resume Examples & Samples

Design of CVMO processes
Create operational tools to support the CVMO processes
Provide and direction for vendor activities and ensuring that the vendor’s performance meets the contractual commitment
Provide inputs to evaluate, select and negotiate contracts for IS services
Defines, create and maintain a performance dashboard and a vendor scorecard
Manages the activities related to vendor relationships, contract and commercial terms and conditions
Create contract, performance and relationship procedures
Good understanding of e-Sourcing best practices is required (E-SCM CL, IACCM, …)
You have an adequate knowledge of the major vendors on the European market
A previous experience in "negotiation and drafting of contracts" would be a plus
Fluent English is mandatory
Fluent French is a plus

173

Customer Service & Vendor Management Resume Examples & Samples

Strong communication skills: orally, over the phone and in person and written via email and text messaging
Active listening: confirm what the customer is asking and what they expect as outcome
Flexibility / Adaptability\Multi-tasking: ability to do multiple orders at one time; up to or more than 45 orders in the queue
Proactive in finding solutions to issues and problems, delays in processing the order
Active TS/SCI polygraph
Requires two (2) years of college with courses in business administration, industrial management, or appropriate discipline, and five (5) years progressive experience, or any equivalent combination of relevant education and experience
Advanced oral and written communication skills are required along with comprehensive knowledge of company policies and procedures, and work flow processes
3 to 5 years of customer service experience

174

Global Vendor Management Team Lead Global Shared Services Resume Examples & Samples

Directs and oversees Global Service Desk (GSD) vendor support activities worldwide to drive operational and financial performance to contractually agreed targets to enable GSD to achieve strategic operational performance and financial objectives
Maintains advanced interpersonal skills to engage, as a thought leader, with peers and other senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network for collaboration and knowledge sharing. Uses these relationships to connect colleagues and challenge insightfully to improve processes, propose credible options, and position Vendor Management’s role in service and business management
Projects advanced consultative skill to conduct effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials inclusive of high level management reporting, and negotiate those ideas clearly and concisely to advance a cooperative engagement by all levels of the organization including senior and/or executive management
Manifests a strong analytical and problem solving ability to analyze and negotiate complex and conflicting issues in system and process reviews, handle multiple and shifting priorities across a broad spectrum of operating environments, craft and deliver pragmatic solutions and to drive vendor management objectives that are both financially sound and operationally feasible
Utilizes all aspects of Emotional Intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others
Possesses a well-practiced knowledge of Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) project management framework that provides project managers with the fundamental practices needed to achieve organizational results and excellence in the practice of project management
Possesses a well-practiced knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards such as Six Sigma as appropriate
Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer
Possesses a strong and deep knowledge of vendor management core functions and a deep knowledge of the vendor contract terms and conditions to drive vendor performance to agreed metrics and financial targets
Maintains a comprehensive knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to GSS, GSD, GO and GIS goals and strategy mandates and proactively position new designs and improvement opportunities
Manage team and projects by delegating work effectively and using appropriate resources. Utilizes the proper people, time and project management disciplines across a diverse culture and multiple time zones. Resolves team conflicts with a proven ability to implement and communicate difficult decisions. Provide individual, team and peer mentoring as appropriate and required to develop capabilities within team, function and organization

175

SDM, Global Vendor Management Resume Examples & Samples

Bachelor's Degree in Computer Science, Math or related field
12+ years industry experience
Proficiency in, at least, one modern programming language such as C, C++, C#, or Java
Experience building extensible backend system platforms
Experience building world-class UI and self-service tools
Experience building and managing teams
Track record of delivery, show us something you built!!
Passion for building new products in a fast paced, team-oriented environment
Strong leadership, project planning and execution skills
Ability to communicate clearly with technical and business stakeholders at all levels
Solid coding practices including good design documentation, unit testing, peer code reviews, and a preference for agile methods

176

Head of Vendor Management, GVM Resume Examples & Samples

Lead the process for creation of a new playbook
Facilitate the development, leadership alignment, and communication of our team strategy
Lead other special projects as needed
Excellent written and verbal communication skills with the ability to drive consensus among stakeholders
Strong ability to deal with ambiguity and problem solve
5+ years in a retail vendor management role
Flexibility to travel up to 25% of the time if necessary
7+ years in a retail vendor management role
Demonstrated track record of training and developing new teams and people, both directly and indirectly

177

Customer Service & Vendor Management Resume Examples & Samples

Active TS/SCI with Polygraph required
Requires two (2) years of college with courses in business administration, industrial management, or appropriate discipline, and six (6) years progressive experience, or any equivalent combination of relevant education and experience
1 to 2 years of contracting experience
Good Customer Service Skills
Written skills
Flexibility/adaptability
Ability to do multiple orders at one time

178

Vendor Management Consultant Resume Examples & Samples

Achieve cost savings through bidding and negotiations
At least 8- 10+ years’ experience in a Procurement organization performing vendor management, contract management, and bidding
Demonstrated experience in vendor management risk reviews, tiering of vendors, and ongoing management
Understanding of contract and approval documentation for RFPs, MSAs etc
Understanding of various compliance regulations that could impact either the life sciences or financial services industries
Demonstrated project management experience, ability to manage initiatives and projects, self-starter
Must be analytical; think strategically; have a sense of urgency to meet timelines; engage key stakeholders where needed; and have a high level of customer focus
Must have a demonstrated track record of managing multiple projects and driving them to completion to meet business objectives
Our Consultants enjoy the flexibility and autonomy to choose the client projects that interest them, while continuing to build professional relationships within our global community of Consultant and business professionals. We offer a comprehensive compensation and benefits package including health and life insurance, a 401(k) savings plan which includes a discretionary company match, employee stock purchase plan, paid personal time off program, professional development and certification courses

179

Vendor Management Lead Resume Examples & Samples

Work directly with business owners (vendor relationship owners and line of businesses) to ensure timely entry of third parties into the compliance review process at RFP / exploratory stages of engagement
Impact various Third Party Risk Management program initiatives working closely with the Third Party Risk Management Office
Represent VMO on cross-functional committees and /or facilitating certain compliance committees
Facilitate/Support top-to-top meetings and ensure effective preparation, briefing, alignment, and execution for key executive meetings and updates
Support tracking & trend analysis of financial, operational risk for the GTO VMO
Leverage corporate partners(Risk/Security/Legal/Procurement) to ensure timely due diligence and vendor evaluations as needed for the business
Overseeing execution of a compliance plan for strategic players; manage partner escalations and drive issue resolution
Ensure that remediation efforts are sufficient and timely; Review action plans and remediation documentation to support event closure; Participate in root cause analysis and the identification of customer experience improvement activities
Identify hotspots and develop non-confrontational warning system for repeat offenders
Support internal education and best practices sharing for Line of Businesses, as well as third parties for awareness, as needed
Evaluate the adequacy of internal control and identify inefficient business processes that hinder compliance
Bachelor’s required; major in Computer Science, MIS, CIS or related technical or business field preferred
5+ years of IT and business/industry work experience
Broad knowledge of technology - applications and infrastructure, strong business acumen, excellent communication skills (oral and written), knowledge of vendor relationships, business operations, planning, budgeting, and performance measures
Prefer: Master’s Degree in Computer Science, Business Administration, or other related field

180

Vendor Management Consultant Resume Examples & Samples

Three or more years of management and operations experience
Three or more years of call center experience
One or more years of Program/Project Management experience
Three or more years of experience in the Call Center Industry or Client services directing large scale accounts or equivalent work experience
Entrepreneurial individual who role models outstanding management and leadership characteristics
Results-oriented leader who defines and manages achievement of performance objectives
Outstanding interpersonal skills to communicate and interact with all levels of internal & external customers
Proven ability to work independently with minimal management guidance
Understand the evolving support and service requirements of customers
Understands and applies best practices to help accelerate improvement opportunities
Demonstrated ability to set business expectations and proactively manage teams to deliver against those expectations
Proven ability to work efficiently in a highly demanding, team-oriented and fast paced environment
Demonstrated ability to successfully deliver multiple complex projects simultaneously
Proven ability to think and influence both at the strategic and execution level
Acts with confidence and decisiveness to solve problems
Excellent oral and written English communication skills including listening and presentation skills
Capable of analyzing complex situations and planning for contingencies
Demonstrated ability to communicate and calibrate supplier to Verizon Call handling requirements and Processes
Proven ability to interpret and monitor compliance to contract requirements
Data management and programming skills (e.g. ASP.net, SQL, MS Access, Macros, FTP or SharePoint management)
Good working knowledge and experience in Project Management concepts
Experience calculating corporate metrics
Process analytics experience or statistical process control experience (e.g. TQM, Six Sigma)
Experience with Broadband/Tech Support
COPC Certification
Proven track record of support delivery within Telecommunications or Networking accounts preferred
Understanding of TCP/IP and computer network

181

Head of Vendor Management DE Shoes Resume Examples & Samples

Experience of managing and developing a high performance team
Excellent English skills, proficient in either German or French
Commercial experience in the fashion industry

182

Vendor Management Governance Lead Resume Examples & Samples

Creation, revision and maintenance of all internal Supply Chain Management policies and procedures
Oversee implementation, training and communication of all policies, process and procedures across SCM and stakeholder groups
Monitor changes in the regulatory environment impacting AXA, conduct impact analysis of new or changed regulations on existing policies with key stakeholders and implement new or modified internal policies and procedures as a result
Continually evaluate opportunities for improved policy efficiency and consistency
Lead annual standards review process for Supply Chain Management
Liaise with key stakeholders as necessary
Liaise with auditors and regulators as necessary
Ability to handle multiple, complex tasks and responsibilities simultaneously, often under tight timelines
Ability to monitor, assess and articulate changes in applicable regulatory requirements
Strong knowledge of regulations such as OCC Bulletin 2013-29, Third Party Relationships and FFIEC, other U.S. regulators such as NY Department of Financial Services
Bachelors in Business or Supply Chain required
6+ years of Supply Chain Management and/or Third Party Governance experience

183

IT Vendor Management Manager Resume Examples & Samples

Engages key stakeholders to review operational progress
Assesses the organization's ability to meet objectives and achieve commercial expectations
Ensures vendors contractual compliance
Works with vendor management analysts to manage new service requests, changes requests, issues and disputes

184

Vendor Management Resume Examples & Samples

Source and procure third party solutions; inclusive of managing the selection, negotiation, risk assessment, and contract process
Conduct third party audits and manage the remediation of third party audit findings and management responses
Support opportunities to improve risk within the daily operations of partnerships with third parties
Provide recommendations on the operational and/or security controls and stance of existing and prospective third, including due diligence and ongoing monitoring
Interface with various clients, third parties, investors, and regulators as needed
Support TPRM Management response to external audit requests
Adhere to and contribute to policies, procedures and best practices to enhance the external risk assessment program
Ability to build relationships, internally and externally, to ensure effective implementation of time sensitive initiatives and identify operational deficiencies, risk and opportunities for improvement
The position will require direct interface with third parties and all internal departments while seeking solutions to improve productivity, become more cost efficient, and mitigate operational risks
The position is responsible to comply with Third Party Risk policies and procedures from engagement of a third party service provider to termination of the third party relationship
The position is responsible for support of the third party engagement, selection, contract development, risk assessment assistance, and ongoing operational risk monitoring processes via established standard and controls
Working third party business partners to improve productivity and efficiencies while reducing cost and maintaining quality expectations through third party relationships
Monitor contract expirations and pursue contract renewal via contract management system, where appropriate
Drafting, Evaluation, Negotiation and Execution of Contracts (various: including formal, short form, and annual contracts): Non-Disclosure Agreements, Purchasing Agreements, Sub-contracts, Consulting Agreements, Licensing Agreements, Master Agreements, SOWS, Addenda, Amendments, Change Orders, review of customer proposed terms and conditions via contract management system
Serve as key support role to Strategic Sourcing team on contractual matters
Act as contractual lead and intermediary between company employees and vendors, ensuring timely review and approval / reconciliation of changes
On all standard and nonstandard contracts, provide redlined recommendations and often negotiate directly with vendor’s attorneys or purchasing staff until consensus has been reached
Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all projects
Update, maintain and ensure the accuracy of an internal contract management system, assist department staff with various contract-related projects and handle all administrative aspects of contract processing
Serve as primary liaison among various Company departments to ensure timely and accurate completion of contractual documents and field cross-departmental questions
As needed, provide guidance on contract matters to project managers or other operational staff, including training to new project managers and other employees in contracting practices and procedures
Develop and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies
Monitor compliance by company employees with established procedures
Work with Risk / Finance to coordinate contractual requirements
Monitor competitive terms
Monitor customer satisfaction with our terms and conditions and contracting practices
Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation
Handle on-going issue and change management
Monitor transaction compliance (milestones, deliverables, invoicing etc.)
Ensure contract termination, extension or renewal
Upload all signed agreements to contract management system
Manage direct reports using feedback, coaching, and clear direction

185

Vendor Management Executive / Buyer Resume Examples & Samples

You should have a Bachelor’s Degree in related fields
You should have proven achievements of large scale communications and change programs
You must be able to adapt and evolve in a very dynamic environment
You should be enthusiastic about learning and developing

186

Vendor Management Lead Resume Examples & Samples

Performs activities that support a variety of strategic business planning functions
Provides leadership and direction for large scale communications and metrics
Present a single interface to VMO on large globally focused initiatives around engagement, planning, and delivery. Incumbent will participate in business planning, operational and expense management reporting, and benchmarking and performance measurement
Speak with broad technical knowledge to MetLife’s existing vendor performance results as well as participate in positioning for future outsourcing initiatives
Works closely with offshore resources (GOSC) to coordinate reporting activities required for compliance of Critical and Major IT suppliers
Represent VMO on cross-functional committees
5+ years of IT and business/industry work experience: The Lead Vendor Management role requires a broad technical skillset- a balance between a very strong overall understanding of enterprise IT applications and infrastructure coupled with strong communication and organizational networking skills is a must
Prefer: Master’s Degree in Computer Science, Business Administration (MBA), or related field

187

Associate Manager IT Vendor Management & Reporting Resume Examples & Samples

Produce consolidated, multi-year view of IT activities and required resources
Production of IT plans and forecasts and required resources
Support adoption and adherence to agreed planning processes and standards
Review IT costs against budgets; evaluating financial reports and addressing potential problems
Reviewing performance and instigate required improvements
The collation of required data and reports for analysis, to facilitate decision making and service and performance / cost monitoring
Degree educated in business, computer science or a related field
Significant post graduate work experience including management of complex IT Services environment and/or business facing IT role
Strong planning and budgeting skills
Ability to manage stakeholders effectively
Experienced in project management, contract administration and supplier relations in a technology environment are desirable
Breadth of knowledge of best practice IT Service Management best practice (ITIL)
Experience in large global organisation using in-sourced and out-sourced IT services and a good working knowledge of the management of global IT Services
An ideal candidate from a non-BAT background will take 1-3 months to learn BAT processes and governance before being fully productive
Prince2 certified
Experienced in supplier management, including management of third-party suppliers and contract negotiation
Experienced in the core aspects of commercial and contract management with regards to supplier management

188

Project Support & Vendor Management Leader Resume Examples & Samples

Creation standard processes of vendors(Rigging, install, Mechanical install,Lhe,Resell)
VCP (Variable Cost Productivity) generation through the management of vendors
VCP through improved efficiencies of supplier scheduling, field communication & coordination
Analytics of monthly supplier spend – feeding process improvement & VCP funnel
Strategic improvements for developing process efficiencies for Project Managers
Connecting with regional peers to share HPM vendor management best practices
Partnership with leadership in APAC and India to be the HPM Shared Services leader for their Vendor Management activities
Bachelors Degree and 4 – 6 years of experience
Outstanding interpersonal and communication (oral and written) skills
Proven ability to lead in a matrixed environment
Highly motivated & clear thinker
Prior Healthcare Project Management (HPM) experience
Experience building, empowering and leading talented cross functional teams
Ability to build and promote organizational change management initiatives
Excellent verbal, written, and communication skills
Proven leadership and effective decision-making capabilities
Proven project management experience in complex environments
Ability to make formal presentations (internal and external)
English language written & spoken

189

Vendor Management Supervisor Resume Examples & Samples

Manage departmental staff which includes the Recovery Vendor Support Analysts that are located in both the Portland and Chicago Service Centers
Decision all agency settlement requests defined thresholds, as well as legal referrals, legal affidavits, adversary decisions, and repossessions to assure minimal losses for the company and adherence to department and legal guidelines
Decision all charge off referrals to minimize losses and assure adherence to departmental and legal guidelines
Schedule and manage all attendance and performance statistics for assigned personnel. rewrite
Monitor employees’ communication and correspondence with vendors to ensure the highest level of customer service
Provide guidance and hands on assistance as needed with regard to IT solutions for vendors as well as employees
Monitor and update all documents and communications for adherence to legal, corporate guidelines and established procedures
Assist management in setting vendor objectives and creating monthly performance monitoring scorecards
Hold monthly reviews with select vendors to review compliance issues and performance on business objectives
Create and implement a call quality audit process for vendors that have regular telephone contact with VCI’s customers
Monitor all operational reports specific to vendors to ensure optimal performance results and provide feedback as necessary
Identify, recommend, and when appropriate, implement system and process changes to improve departmental and/or vendor performance
Develop and maintain controls in place to minimize operational and reputational risks
Communicate with Legal Department and outside counsel to ensure compliance with federal and state regulations
Carry out duties in compliance with all state and federal regulations and guidelines. Comply with all company policies and procedures
Complete special projects or other duties as assigned
Analytical and conceptual thinking – using logic and reason both creative and strategic
Strong communication skills – interpersonal, presentation and written
Proficiency in Microsoft Excel, PowerPoint, and Word
Resource management
Understanding of Collections environment including functional areas of Delinquency Management Team, Asset Resolution and Recovery
Ability to achieve desired results through effective collaboration
Project management background; experience working on major project teams
Strong understanding of the regulatory environment related to automotive finance

190

Vendor Management Coordinator Resume Examples & Samples

Understanding the full value chain and business environment that a service operates in, to hold informed conversations with the service providers and to support service providers relationship development
Develops and applies with operational excellence, Supplier Management processes, policies and enabling tools / systems and understands how they facilitate the delivery of business value and ensure the effectiveness and harmonization of working methods
Bachelor’s Degree or Professional Qualification in related field
Demonstrate ability to manage Supplier performance and relationship development
Prior experience in change and implementation management
Experience in successfully delivering results in a fast-paced and dynamic business environment
Data & detail oriented, you are able to handle multiple customer related projects at once
Proficiency with MS Office systems, an experienced Excel user to create reports and graphical images
Experience in preparation, analysis and presentation of key performance data
Excellent written and verbal communication
Interpersonal skills and the ability to think on your feet
Presentation skills and ability to present to management
You are used to dealing with ambiguity and rapidly-changing priorities

191

Vendor Management Senior Analyst Resume Examples & Samples

Responsible for change requests between the vendor and different operation areas within the project
Responsible for creating root cause analysis for any quality or key measure missed or impacted due to vendor performance
High School diploma / GED
Minimum of 2 years' of experience in mailroom operations
Minimum of 2 years' of experience interacting with clients, vendors, and Accenture management
Minimum of 2 years' of experience with Texas Medicaid forms
Minimum of 2 years' of Microsoft Office experience
Minimum of 3 years' of experience with word applications and Phoenix,

192

Vendor Management Administrator Resume Examples & Samples

Associate’s degree, technnical college or some college course work preferred
Equivalent combination of education and experience
Typically 0-1 years of relevant experience
Working knowledge of Excel, Word, Power Point and SharePoint
Customer Service experience (desired)
SAP Experience (desired)
Good verbal and written English skills
Basic problem solving skills

193

Business Analyst, Vendor Management Resume Examples & Samples

Inventory Management - review inventory daily, analyze usages daily / monthly; calculate inventory valuation and usage valuation reports; manage obsolescence
Vendor Management; assist in monitoring vendor order processing reports to detect potential issues and ensure SLAs are being met
2+ years of experience in writing business and/or system requirements and business / finance analysis
1+ years of specific experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
Previous experience working in a production environment; preferably in the Healthcare Insurance industry
Experience with print production and fulfillment
Strong analytical skills and the ability to communicate effectively
Intermediate level of knowledge and proficiency with MS word and Excel
Print and fulfillment experience
Vendor management experience
Project coordination / management experience
Ability to effectively create and present data findings
Knowledge of fulfillment processes

194

AVP, Vendor Management Organization Resume Examples & Samples

Set strategic direction for sourcing, purchasing, and supplier management aligned with the IT strategy
Manage our Vendors as a portfolio
Define the strategy for our vendor partnerships
Monitors day-to-day vendor operations and performance against service-level agreements (SLAs) and key performance indicators (KPIs), Spend, examines measured results for problem determination and root cause analysis, and works with the vendors on continuous improvement
Define and manage the on boarding process for new vendor partners and resources
Drive business performance through the development of strong relationships
Lead and facilitate the auditing of vendors and vendor practices
Identify strategic sourcing activities to optimize the business
Be innovative and results orientated, with a focus on service and customer centricity
Champion vendor management department promoting vendor accountability and ensuring daily performance and timely achievement of all objectives
Provide industry insights ,analysis and regular Vendor related updates to senior management and broader IT community on a regular basis
Provides oversight to ensure that vendor–related audit findings are resolved in a timely manner
Provide guidance to the IT delivery managers on best practice vendor service delivery models
BS/MS degree
10+ years of domain experience outsourcing/offshore IT professional services and Strategic source preferably for a $10BN+ organization
Requires proven ability to create and develop metrics to manage vendor performance (e.g. scorecards) for key infrastructure vendors
Experience being the lead person in driving vendor relationships and performance and managing Vendor Management Office for a large Organization
Management experience, leading a team of people
A history of strong relationships building both internally and externally
Considerable knowledge of the principles and techniques of the negotiation process for IT purchases,
Ability to Anticipate potential issues with complex purchases or changes to existing agreements with high cost impact; provide recommendations for appropriate solutions
Requires capability to read and understand large, complex infrastructure contracts and manage the relationship in accordance to the terms of agreement
Proficient in MS office, including PowerPoint presentations and data pivots
Must maintain a positive, partnering type approach with all stakeholders
Must have excellent oral and written communication and listening skills
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution
Team Mentality: Partnering effectively to drive our culture and execute on our common goals
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage

195

Head of Vendor Management Toys Resume Examples & Samples

Vendor Management and buyer experience at a senior level for several years ideally in an e-commerce, retail, key account management or consulting environment
Excellent negotiation skills in German and English
Highly analytical skill set with aptitude for figures and data-driven argumentation, Very good Excel Skills are a must
MBA from leading business school and several years relevant business experience

196

Temporary Vendor Management Specialist Resume Examples & Samples

Strong knowledge of Excel (Pivot tables, etc.), Ariba, PowerPoint, Shareport, other knowledge management sites and systems
Strong execution skills
Demonstrated strong communication skills, written and interpersonal
Ability to interface with a variety of levels both inside and outside Deloitte
Minimum of 3 years of Human Resources, Procurement or related experience preferred
Ability to work independently on a variety of projects in a high volume, fast paced, and sometime nebulous environment required
Experience in writing and/or reviewing contractual agreements
Strong Project management Skills
Excellent customer service, organizational and planning skills

197

Manager Customer Payment Operations & Vendor Management Resume Examples & Samples

Manage back office activities to ensure that all customer remittance and other revenue receipts are processed within energy delivery lockbox and non-lockbox operations in a prompt, accurate and cost effective manner. Ensure all control activities are Sarbanes - Oxley compliant. ; 30%; - Recommend, plan and lead implementation of strategic initiatives and operational improvement in the area of customer payment options and bill print/customer communication to ensure customer satisfaction and lowest total cost via strategic planning, organizational benchmarking, technology implementation, and process improvement. ; ; 30%
Lead the vendor management analysts to interface with Supply and manage multiple complex vendor relationships/contracts. ; This includes vendor communication, vendor performance management, as well as sponsoring necessary RFP and RFI initiatives. ; ; 30%
Manage, coach and evaluate the performance of personnel and offer counsel and advise regarding appropriate developmental needs and/or performance improvement opportunities. ; 10%
Number of personnel supervised include the following
Up to 30

198

Director Enterprise Vendor Management Resume Examples & Samples

You have a Bachelor's degree in Business Administration or equivalent
You'd bring 10 years+ of progressively responsible procurement related experience including experience in Information Technology procurement and the full procure to pay process
You've demonstrated success in developing and implementing strategy, governance and structure in a rapidly changing environment
You have exceptional negotiation skills and the ability to cultivate and maintain strong internal and external relationships at all levels
You have extraordinary leadership, communication and interpersonal skills, including experience leading significant changes
You can organize, analyze, interpret and communicate financial information for strategic and tactical purchasing functions
You have knowledge of contract development legal issues, strong project management skills and a strong customer service focus
You'd partner effectively with leaders across the enterprise to evaluate vendor performance, needs assessment, spend optimization and risk management

199

Head of Vendor Management, Media Resume Examples & Samples

Deliver selection and brand expansion targets for Amazon.ca and lead key vendor negotiations
Representing Amazon when meeting with senior executive teams from top vendors and build long term strategic relationships
Drive scale through product sourcing optimization, operational improvements and coordination with Amazon North America Retail teams
Leading cross functional collaboration on necessary systems and processes to support business needs, including retail systems, site merchandising and in-stock
Develop and lead weekly, monthly, and quarterly business reviews – represent team at senior leadership reviews
8-10 years of relevant experience in retail, operations, and/or business management/consulting with a proven history of delivering results
Polished communication skills - speaking, writing, presenting and negotiating

200

Manager IS&T Vendor Management Office Resume Examples & Samples

An ability to influence, negotiate and contribute to key strategic decisions
Excellent presentation, organizational and leadership skills at all levels
Proven ability to move seamlessly between strategy and execution delivering real results
Strong team player with the ability to grow and develop high performing teams
Global mindset with ability to think across cultures, industries & technologies
Previous experience of working with an offshore delivery model
Previous experience of I.T. delivery and operations
Must have a true passion for excellence and an ability to work across all layers of the organization independently

201

VP, Sourcing & Vendor Management Resume Examples & Samples

A role as part of the Non-IT Sourcing Category Team within Sourcing & Vendor Management, to manage supply-side initiatives / projects related to Workforce Services as well as manage other key initiatives that arise in the wider Non-IT Category arenas
Workforce Services Sourcing is responsible for Health and Welfare, Compensation Advisory, International Assignment Management, Recruitment, Training and Contractors
Responsibility in this role will be overseeing and executing a portfolio of sourcing projects related to Workforce Services but with primary focus on external third party resources (Contractors, Payroll, and Consultants)

202

Consultant, Vendor Management Resume Examples & Samples

Draft change requests and facilitate change approval process; work closely with the supplier and other stakeholders to manage change request process
Support and manage the 7 governance pillars of vendor management
Identify opportunities for increasing the efficiency of own department's operations
Support audits requested to ensure that objectives and regulatory requirements are met or exceeded

203

Vendor Manager, HR Vendor Management Resume Examples & Samples

Represents the company and serves as the principal commercial intermediary in business transactions with both internal and external organizations
Creates, negotiates, implements and manages long term purchase agreements while effectively developing and promoting strategic partnerships with suppliers
Accountable for managing the cost of products and services while acting in a leadership/facilitator role as the manager of product/service and supplier strategies
Performs all required strategic sourcing functions, from establishing internal stakeholder requirements to the completion of acceptable purchase contracts that brings measurable value to the corporation
Responsible for developing and implementing comprehensive strategic programs which meet the needs of the internal stakeholders while addressing pricing, acquisition, total cost, lead-time and supply
Monitors and evaluates vendor performance in accordance with the service level agreements and continuous improvement of the services
Provides financial analysis as needed to support execution of maintenance of new or existing contracts
A team leader with strong customer orientation
Ability/flexibility to negotiate and mediate contracts
Minimum 3 years of contracts negotiations and management experience
Self-directed and resourceful with the ability to handle multiple, simultaneous tasks with exhibited follow through and initiative
Advanced business understanding particularly in project management, commodity markets, early supplier involvement, total cost management and financial analysis
Understanding of ROI, Total cost of ownership, 7 steps strategic sourcing to conduct analysis, problem solving, forecasting and quality improvement
Attention to detail with excellent follow-up
Must be proficient in Microsoft Office (Word, Excel, PowerPoint, Visio-Preferred)
Bachelor's degree required, Supply Chain majors preferred, MBA preferred

204

IT Contract & Vendor Management Coordinator Resume Examples & Samples

Bachelor’s degree or significant relevant work experience
2+ years’ experience in IT technology, Purchasing, Accounting or Sales/Marketing
Intellectual horsepower, Desire to succeed, Team work, impeccable work ethic
Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. Experience in these knowledge/skills/abilities may be earned concurrently

205

Vendor Management Lead Resume Examples & Samples

Execute global Vendor Management programs including Vendor Optimization (reduced spend), Third Party Oversight, and Vendor Relationship Management
Coordinate the execution of major firm-wide vendor hardware, software, & services transactions
Develop and improve end to end vendor life-cycle management processes
Executive management status reporting across all relevant Vendor Management activities
Individual contributor role with the potential for resource management opportunities in the future
Experience with one or more of the following - Mainframe, mid-range, distributed, and end user technologies

206

Third Party Vendor Management & Systems Support Analyst Resume Examples & Samples

Support EFCC Third Party vendor relationships by developing and maintain procedure manuals/processes for each relationship
Lead multiple monthly vendor meetings, in adherence with US Bank Third Party, which includes; management policies, developing agenda and meeting notes, action items and escalating issues to leadership
EFCC Third Party Vendor invoicing coordination. Partnering with EFCC Operations, EFCC Transformation office, US Bank Finance and Vendors on accuracy of invoicing
Liaison for US Bank lines of business for ordering compliance software licenses which includes maintaining a current list of users
Collaborates with team to maintain an effective relationship with technology and investigative leadership to support reporting and investigative teams as it relates to system metric and operational reporting
Collects data and prepares reports as requested
Partner with Corporate AML and Technology and Operations Services to document / maintain operational procedures and processes
Act as a quality control review point to ensure consistency and accuracy of all reports
Bachelor's degree in related field
3 or more years of relevant experience acting Analyst with Relationship Manager or Project Management focus
Strong relationship management or project management skills, and use of good judgment in decision making and sense of urgency for high priority issues
Experience in developing business requirements and procedures and communicating those to project teams
Strong experience authoring professional documentation and incorporating feedback
Strong communication and partnering skills for working with both technology operations services, business line partners and vendor relationship partners
Proficient computer skills including Microsoft Office suite, Visio and SharePoint
Working knowledge of AML/BSA or relevant financial industry experience
Effective interpersonal, verbal and written communication skills
Ability to work well under tight deadline and challenges and/ or with high level objectives
Ability to collaborate with others in owning deliverables
Ability to work independently with minimum guidance

207

Siam-vendor Management Resume Examples & Samples

Establish Information Security Management Policies, Processes and Procedures
Produce and maintain Security Policy within scope of outsourced services
Analyze end-to-end security threats, vulnerabilities and risks
Analyze infrastructure security threats, vulnerabilities and risks
Classify information asset security
Plan and implement security practices end –to –end
Establish Service Catalogue Management Framework
Establish Service Catalogue Management Policies, Processes and Procedures
Define IT service catalogue requirements
Build and maintain IT service catalogue content

208

Senior Advisor Commercials & Vendor Management Resume Examples & Samples

Managing the periodic review and release of the People Services – Service Catalogue, encompassing both commercial and customer facing versions and updates of the HR commercial model as required
The key contact for Finance on all planning activities (annual, quarterly, and monthly analysis) and facilitate internal People Services communications for planning
Implementing and coordinating process for ongoing and robust collection, monitoring and validation of People Services commercial drivers
The interface with Finance to ensure continued accuracy in People Services & BPO Vendors costs and recoveries
Acting as business analyst to model and evaluate project proposals and scenarios and liaise with Finance on project set up and documentation
Providing monthly tracking on reduction targets / budget adherence / project implementation to the Head of People Services (maintain a full picture of all reductions targets)
A graduate degree in any discipline
5-8 years of commercial experience
Good Analytical skills
Good stakeholder management skills and would be a self-starter
An overall knowledge of the finance function

209

Intern, ITS Vendor Management Resume Examples & Samples

Project to create a validated master list of all vendors and process for upkeep
Project to update the contract intake and tracking process
Project to create summary reporting on all contracts and vendors (i.e. upcoming on the horizon, how we are doing with savings/negotiations, vendor renewals)
Assist with vendor risk process and status tracking

210

Manager, Offnet Vendor Management Resume Examples & Samples

Provides leadership and management to the Program Management team. Possesses staffing accountability, including recruitment and retention, hiring & firing, leadership and professional development, and performance management
Provides support for corporate budgeting and budget tracking
Recommends and implements corrective action with the Program Management Office (PMO), as necessary, to improve performance
Trains, hires, and develops PMO staff. Has performance management responsibilities. Responsible for staff performance and salary and bonus administration
Develops and maintains performance metrics to make informed recommendations for strategic decision making
Keeps abreast of new developments in project management methodologies, agile practices, best practices, and industry standards
Actively manage off net provider relationships
Contract negotiations
Act as a focal point for addressing systemic issues with off net provider performance, pricing and relationship matters
Maintain timely and active dialog with all off net teams to ensure good knowledge of developing provider performance issues and challenges
Maintain comprehensive vendor comparison metrics on pricing and contractual terms, SLAs, etc
Ensures availability of timely periodic reports on vendor performance and gap analysis/performance improvement programs
Identifies issues and makes actionable recommendations to ensure optimum performance of all off net providers
Schedules and runs quarterly business reviews with key vendors and off net teams
Interacts with all providers to ensure a good ongoing and timely dialog and business relationship
Actively engages in industry forums and groups to ensure up-to-date knowledge of the off net access environment, economics and trends

211

Head of Vendor Management, HE, Wireless Resume Examples & Samples

Minimum of 10 years in buying, account management, product management, project management, financial analysis and/or marketing
Accomplished range of skill from high level strategic thinking to working with external partners
Demonstrated ability to manage multiple projects - prioritization, planning and task delegation

212

Vendor Management Inventory Technician Resume Examples & Samples

Able to talk, hear, walk, sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch
Occasionally list and/or move up to 60 pounds and move more than 125 pounds with the aid of material handling equipment
Requires both indoor and outdoor environments in various seasonal weather conditions
Job requires visitations to various Airgas and customer sites, which have varying environments/conditions, layouts, and accessibility. Environment may contain loud noises and/or odors that may last for an extended period of time or on a continual basis

213

Manager, Technology Vendor Management Resume Examples & Samples

Support internal IT teams as they align with and support the managed service delivery operational model
Manage monthly consolidation, review and reporting of vendor performance including staff utilization, knowledge management effectiveness
Manage periodic customer satisfaction survey process, including follow up and remedial action plans
Conduct regular service reviews; manage and audit vendor performance and productivity relative to service levels
Establish metric/performance reporting approach; track vendor performance and ensure business viability of service levels
Act as point of escalation for any service level related issues that arise
Interface with financial management to analyze performance outcomes for performance credits/earn-backs of manage balanced scorecard definition and reporting
Support execution of Telecom Expense Management & Wireless Provisioning teams that delivers sustainable, predictable efficiencies while meeting stakeholder need
Support IT Asset Management Analyst covering both Hardware Asset Management and Software Asset Management
Support governance and reporting functions through the collection of data, the tracking and reporting of inventory levels of various software licenses, and the championing of and adherence to SACM policies, procedures, and initiatives
Accountable to modify contracts as needed, educate stakeholders on business and the vendors obligations within the overall agreement, to report on the status of these obligations, to manage issues related to the contract and to assist in interpreting the contract as needed
Support IT solution delivery managers execute the services in line with the agreement and managed service delivery model
Provide ongoing training and education for solution delivery managers and those who interface with the IT service such as the service desk and project managers
Hire, manage and mentor 2-4 leads who will manage a team of 6-10 employees
Maintain effective communication with clients, business and partners as needed

214

Sourcing & Vendor Management Ivalua Tool Support Analyst Resume Examples & Samples

Assist in the technical build of the tool (during procurement roll-out and for future enhancements and integrations planned)
Support the translation of sourcers issues and information needs into implementable technical enhancements to the tool (configuration over coding)
Support the maintenance and administration of the Ivalua tool
Support and make recommendations about additional add-on features and integration of the same
Assist internal stakeholders and IT staff in the context of change management, problem and incident management
Support the liaison with broader CS technology to ensure that all feeds and updates between and amongst systems are fully optimized
Support the production of metrics and deliver against them in a robust validated, consistent and repeatable process
Support process and controls to ensure data accuracy and integrity
Assist in managing the tool and the environment upgrades to ensure compliance with the policies and in order to ensure tool productivity and stability
Assist in identification of actual and potential software problems and provide analysis to the vendor’s maintenance team
Support users by explaining system capabilities, handling questions and solving incidents
Assist in the creation and oversight of a training academy to ensure that all stakeholders are appropriately educated in the use of the tool
Prior experience with managing and maintaining an Ivalua tool implementation is strongly preferred; otherwise, experience with similar tool is important
5+ years application support and implementation experience
2+ years supporting SaaS solutions in a production environment
2+years of experience supporting the development of complex business applications across a wide range of technologies and domains
Minimum of 2 years supporting a bank or financial services institution
Prior experience with managing a geographically disparate team
Proven understanding of database/data warehouse design and architecture
Ability to communicate effectively across all levels within an organization
Excellent communication, written skills, analytic and project management
Able to work independently as well as within a team composed of colleagues based locally and internationally

215

Product Compliance Japan Import Vendor Management Resume Examples & Samples

Ensure that Japanese regulatory requirements are met for products and support other functions such as Retail, Supply Chain, Transportation, Customer Service, and Legal
Proven ability to manage large and complicated projects
Drive scalable business solutions which ensure compliance with consumer product regulations
Ensure that regulatory requirements are met for new products and support other functions such as Retail, Transportation, Customer Service, Private Label and Legal
Knowledge of product compliance processes and the interplay with global supply chains
Collaboration, Influencing, Negotiation, Determination and Resiliency
5+ years of experience in any combination: Quality Assurance, Regulatory Compliance and/or Product Development
Experience of working with Japanese regulation agencies. Ministry of Economy, trade and industry (METI), Ministry of internal affairs and communications (MIAC), Consumer Affairs Agency (ACC)
Specific knowledge and/or experience of one or more of the following regulatory environments: Consumer product safety regulations & standards: food, drug and cosmetic, toys, electronics; import regulations; private label product development
Previous experience with influencing, consultation/advisement and improving remote operations
Must be able to think creatively and possess strong analytical and problem solving skills
Fluency in English (verbal and written) highly desired

216

IT Vendor Management Intern Resume Examples & Samples

Ability to plan at a detailed level
Critical thinking and decision making ability
Excellent organizational skills
Experience with Excel and MS Project
Experience with data analysis, data management, and process improvement preferred but not required
Plan/facilitate meetings with vendors
Perform data analysis and management
Analyze contract documents, spend reports, and SLA’s
Contribute to departmental process improvement initiatives
Education: High school diploma or General Education Degree (G.E.D.) preferred
Experience: None
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
Certification/Licensure: None
Other: Must be eligible to work under state and federal regulations. Must be able to understand and follow verbal direction. Typing/computer skills

217

Vendor Management Office, Senior Manager Resume Examples & Samples

Proactively provide guidance, education, and leadership throughout the First American enterprise in the area of vendor management and established best practices
Refine our standard process, procedures, and tools necessary for effective and consistent management of vendors
Creation, publication of ongoing assessment, reporting metrics and program health
Act as the organization’s primary point of contact for Vendor Management Program, including Supplier Diversity, related inquiries from internal and external sources
Foster and promote an environment and culture where vendor management is viewed as a vital business activity
Establish and maintain a global forum for vendor management activities and discussion on deliverables
Monitor and ensure compliance and adherence to approved policies and procedures
Support VM Governance Committee or otherwise facilitate the periodic meetings
Deliver Vendor management training material in order to 1) support the organization’s ability to properly, efficiently and consistently perform Vendor management across the enterprise, and 2) educate employees and promote the Vendor management discipline and awareness, reinforcing the importance of Vendor management throughout the enterprise
Assessing vendor and business risk, performing appropriate due diligence. This entails on-going strategic, financial, and security due diligence
Acting as primary point of contact for vendor contract related issues and resolving vendor related issues that are escalated from the business units
Measuring and monitoring vendor performance, on an ongoing basis including periodic audits of invoices to ensure vendor is charging negotiated contract prices. Recoup savings
Managing the on-going business relationship with existing vendors; ensuring vendors maintain proper certifications, test results and reports as needed to ensure adherence to customer policy and governance
Ensuring continuous process improvement and managing spend categories in order to communicate the benefits and promote the business unit’s use of preferred vendors
Acting as the primary point of contact for Supplier Diversity and promoting supplier diversity goals
Establishing, creating, and publishing vendor dashboards, metrics, scorecards, etc
Minimum four years of experience in vendor management, sourcing, or procurement
Bachelor’s Degree in Business or Supply Chain Management preferred, or combination education/experience equivalent
CPM, PMI, CPSM, Six Sigma, highly desirable
Experience working for Insurance, Banking or Information Technology company a plus
Successful track record of working and influencing key stakeholders in various business units including Legal, Finance, Accounts Payable, IT, Strategic Sourcing
Strong computer skills including Visio, Word, and Excel
Demonstrates leadership and can be viewed as the leadership and expert of the VMO
Ability to work with other parts of the organization to craft tactics and strategies for risk mitigation
General knowledge of purchasing and contract laws
Works with little supervision and has no direct reports. Manages others through influence and business acumen
Experience in vendor risk management and compliance desired

218

Vendor Management Rep Resume Examples & Samples

Handle more complex vendor management issues by working on focused work queues or special projects and participate in LEAN / Breakthrough initiatives
Participate in peer interview process by interviewing candidates and provide interview feedback to management
Provide training, mentoring and education of new processes to both new and current employees. Serve as a resource to less experienced staff by answering questions and providing guidance
Assist in development of procedures/ SRG’ by making recommendations and/or developing draft policies for review by department leadership. Work with Management and CBO staff to improve processes, increase accuracy, create efficiencies and achieve overall goals of the department
Act as liaison between CBO and all outside vendors, such as, collection agencies, MANG vendor, consulting/outsource vendors, NEBO claims vendor and any other outside vendor utilized at the CBO
Perform file reconciliation (number of records, etc.) between each vendor and the patient accounting system. Review files from vendors to determine appropriate follow up actions (i.e. edits and/or updates to patient accounts)
Handle all correspondence and requests from each vendor and maintain request log to ensure all information is submitted timely to each vendor. Gather additional information that is requested from the vendors (i.e. itemized billing, medical records, consent to treat forms, etc.)
Contacts vendors to discuss more complex requests and facilitates resolution of requests
Reconcile monthly account inventory for each vendor and provide a report to their supervisor. Ensure vendor and our inventory numbers match. Contact vendors directly to resolve discrepancies
Excellent verbal and written communication skills (ability to communicate clearly and professionally)
Must meet and maintain Vendor Management Representative – Level 3 departmental quality and productivity requirements

219

Vendor Management Resume Examples & Samples

Be responsible for implementing standard processes and procedures across the technology vendor management lifecycle
Participate in technology sourcing strategy discussions
Coordinate and lead operational due diligence on existing and new vendor partnerships
Work closely with procurement to secure key relationship terms in contract negotiation / renegotiation
Set up and implement a standard Technology governance model for vendor oversight
Implement and maintain a data-driven metrics dashboard (including SLA tracking, NPS scores, trends identification, and open issues / risks review and mitigation) for ongoing monitoring of vendor performance and stakeholder satisfaction
Plan and conducts regular performance reviews with each major third-party provider along with relevant technology stakeholders
Keep apprised of all projects and initiatives involving vendors across technology, including responding to existing and new regulatory requirements around third-party oversight
Centralize and maintain all technology vendor information (key contact information, services provided, contracts, pricing schedules, etc.)
Strategizing the organization of and maintaining accurate vendor records with global vendor management
3-5 years proven experience in a vendor management function
Experience in contract negotiation is preferred
Financial Services, specifically Asset Management experience preferred
Ability to handle ambiguity and balance many tasks at once, quickly shifting from one situation or task to another
Possess excellent organizational skills and ability to work independently
Able to motivate others and obtain buy-in

220

Manager of Vendor Management Resume Examples & Samples

Lead a team of vendor managers to drive revenue and profit objectives
Manage existing Medical and Dental vendors to drive additional growth through operational improvement and promotional opportunities
Lead the identification, targeting, and procurement of new selection and vendors by building deep industry relationships
Manage competitive pricing within the category to drive customer and revenue growth
Lead the management, negotiation, and onboarding of high-profile brands
Lead the retail catalog processes including new item creation, classification, publication, and gating
Develop, own, and execute marketing programs and events relevant to professional medical and dental customers to drive growth
Bachelor's degree + 7 years experience or MBA + 2years experience
2+ years team management experience
7+ years of experience
Proven team leadership ability

221

Associate, Vendor Management Resume Examples & Samples

You will need experience in organizing, planning, and executing large-scale projects from the strategy to execution implementation
You need to be able to adapt and evolve in a very dynamic environment
You must be enthusiastic about learning and developing in the fashion industry

222

Head of Incident & Operational Vendor Management Resume Examples & Samples

Leads and manages the Major Incident Management team to deliver high quality services and solutions
Providing a 24/7 Major incident management capability across all Liberty Global geographies and product range
Accountable for management and communication of all critical and major priority incidents to relevant colleagues to provide efficient, timely and effective remedies to network issues and requirements, ensuring that business disruption is minimised
Responsible for end-to-end coordination of critical and major incident resolution
Providing jeopardy management services preventing outages
Responsible for co-ordinating customer notifications for critical and major incidents
Acts as single operational interface into the Managed Service Provider for all incidents other than Major Incidents
Accountable for the Service Performance of the Managed Service Provider within the agreed boundaries of the SLAs
Responsible for monitoring performance indicators, exceptions, ticket queues and backlog
Support vertical escalations in and between NOC Service Desks and the Managed Service Provider in case the Managed Service Provider breaches agreed thresholds
Supporting the transformation of the global capabilities to a near shore and/or off shore partner
Supporting the transformation of country 1st line network and IT organizations into Country and Regional Service Desks
Extensive experience in technical service operations gained within a large commercial environment
Experience in leading service teams in a dynamic and fast-paced environment
Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach
Strong vendor management experience. Expertise in driving operational efficiencies through innovative partner and vendor management
Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes and achieve improvements and best practice
Deep understanding of project management methodologies, and operationalizing of products and/or services
Understanding of process optimization through process and supportive technology (e.g. runbook automation)

223

Manager, New Vendor Management FR Resume Examples & Samples

Use all tools available to enable strategic, automated, fast decision making
Identify, engage and integrate a small portfolio of new vendors to Amazon.fr, analysing complex data to identify growth opportunities to help the MVR team succeed
Strong team-playing skills
French fluent language

224

Manager, Content Vendor Management Resume Examples & Samples

Responsible for adding best quality of selection from new and existing publishing relationships
Manage relationships and negotiation with publishing partners
Working with publishing partners, contribute to the timely delivery of digital assets to ensure "in stock" on the first possible time and date where we have the rights to sell the product
Drive customer engagement and activation of international content
Build internal and external metric reports that drive new selection
Coordinate with accounts payable and vendor payments to ensure agreement terms are executed accurately
Work with internal and external partners to resolve service, merchandising and content receipt issues
Data analysis and provide recommendations for business operation and publisher relationship management
Meet the goals set by the business unit
The ideal candidate has strong business judgment with a track record of successful negotiation and overall account relationship or vendor relationship management
Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are musts
Candidate must be an effective communicator and a seasoned problem-solver
Minimum 7 years of relevant business development and/or large customer management experience required
Experience working with international vendors
Fluency in Chinese, and proficiency in English in commercial negotiation in both writting and speaking are required
Master degree is preferred
Experience dealing with large international vendor or customers is preferred

225

Manager, Supplier Quality & Vendor Management Resume Examples & Samples

Manage the team which oversees the material and supplier qualification and certification process
New material/supplier qualifications and QA oversight to the warehouse and cryogenics activities
Directs quality oversight for supplier quality, auditing, and audit observation oversight
Support the internal and external vendor audit programs as a team member and/or lead auditor
Ensure vendors are qualified and conduct audits at defined frequencies as part of the vendor monitoring process
Develop, plan, and conduct audits; review and track follow-up actions, and audit closures
Ensure that quality and production systems meet applicable regulatory, cGMP and company requirements
Evaluate observation responses, track responses and follow up actions to closure within SAMT
Schedule and coordinate external vendor audits
Actively participate and support inspection readiness activities and corporate audits
Manage Quality Agreements which includes: schedule management and monitoring, creation/revisions, interactions with partners
Responsible for documenting audit reports, observations, responses, and CAPAs within electronic management systems
Perform annual supplier risk assessment
Train SMEs and Guest auditors
Report audit performance metrics to management
Author and maintain external audit schedule for the Syracuse Site
Communicate audit findings across the network
Hires, integrates and develops high quality talent, capable of delivering against the department’s goals and objectives
Ensure that written procedures are followed and exercise judgment in evaluation of quality systems, processes, and procedures for compliance
Establish and communicates performance objectives for Quality Assurance staff that are consistent with the businesses unit goals
Defines and enforces performance measures, provides developmental feedback and coaching and creates a collaborative environment enhances unit performance and integration across site departments
Partner with procurement and supply chain on continuous improvement efforts
Broad knowledge of relevant government regulations, cGMPs, and guidelines
Familiar with and able to interpret relevant regulations, and regulatory agency inspection expectations
Excellent communication, technical writing, and computer skills
Demonstrated knowledge of a variety of computer software applications in word processing, spreadsheets and database software
Communicate complex information clearly and concisely
Demonstrate knowledge of subject matter related to quality and compliance
Demonstrate excellent organizational skills and ability to effectively prioritize work
Ability to perform tasks completely and independently and complete assignments without detailed direction
Ability to work independently and in a team based environment
Ability to interpret policies, standards and regulations, and apply interpretation to determine potential deficiencies while auditing
Knowledge of SAP, LIMS, Maximo, and Trackwise
This position requires a B.S. degree in a Scientific/Technical discipline including a minimum of 8-10 years’ experience in the pharmaceutical industry
Six years’ experience in Quality Assurance with Biotechnology or Biopharmaceutical experience is preferred
Candidate must have auditing experience in auditing quality systems including biotechnology manufacturing and quality control laboratories
This position will have direct reports

226

Senior Vendor Management Specialist Resume Examples & Samples

Ensure the business line is aware of all processing issues and concerns specific to the portfolio and work to resolve. In addition, work with all levels of management to understand and manage existing servicing strategies, development of new strategies, minimizes risk and implement processes to ensure a sound operational risk management structure
Delivery of aspects of our customer promise that get delivered in the servicing customer experience. Optimize and simplify every interaction with a customer. Seizing opportunities to enhance performance and the customer experience
Coordinate and support weekly, monthly and quarterly performance and business review meetings with vendor(s) and internal support partners. Prepare, coordinate, and lead on-site vendor visits/reviews to ensure compliance with contractual requirements, banking policy and regulatory requirements
3+ years prior Vendor Management experience required
Excellent understanding of key business drivers
Training or mentoring of junior specialist
Strong analytical experience
5+ years Previous experience in the financial industry

227

Vendor Management Senior Analyst Resume Examples & Samples

Hold vendor / agencies accountable for achieving monthly financial targets and/or operational metrics
Capture and Review Third Party scorecards prepared by Data Management and Reporting used for Service Level Agreement dashboards
Manage the coordination of periodic vendor business reviews as defined in policies and procedures
Acting as point of escalation for issues identified by the Operations Vendor Management Office or other assessment groups
Facilitating discussions in the resolution of performance, risk and compliance issues identified during monthly Service Level Agreement reviews and site visits
1 year Experience in analyzing and communicating performance metrics and results to a Third Party vendor
Willingness to travel as required (alone)
Strong interpersonal skills to interact with project teams and multiple departments and vendors to achieve project objectives
Proficiency with MS Office skills including MS Word, MS Power Point, and MS Excel
Ability to perform in a high paced environment and meet monthly operational goals and Service Level Agreements

228

Vendor Management Manager Resume Examples & Samples

Partner with GSO Support Senior Managers and Support Team Members to drive overall performance
Create Sales & Service Communications and modules for all Sales & Service Partner Teams
Lead calibration and coaching/documentation sessions for GSO Partners and GSO Support Teams
Own facilitation by maintaining team governance for operation reviews, staff meetings, and other key meetings
Collaborate with other lines of business to obtain and utilize best practices in order to innovate with the Sales & Service support teams
Execute strategic call studies and agent performance analysis
Produce executive level communications using PowerPoint, SharePoint, CrowdAround and other applications
Utilize all Verizon Consumer Market Sales and Service metrics sites and reporting to create simplified reports
Independently implement innovative solutions to drive performance
Analyze data encompassing of Customer Experience metrics and all other business operations metrics holistically
Assist in maintaining Customer Experience SharePoint team sites
Proficient in Verizon systems including but not limited to: Cofee, Power Coach, STAC, VZAI, CXI, Mobile Coach, Nexedia and My Info
Minimum 3 years of sales experience
Minimum 1 year of vendor management experience
Ability to work independently in a fast-paced, rapidly changing environment with minimal oversight and meet objectives/deadlines
Self-driven and able to manage multiple priorities/tasks simultaneously
Ability to travel to multiple locations approximately 25% of the time . Position can be located out of Basking Ridge, any Verizon Wireline Consumer Call center or the Hidden Ridge Dallas office

229

Vendor Management Resume Examples & Samples

Experience running large programs
Sourcing vendors
Implementing contracts
Bringing on resources
Optimization of vendors

230

Senior Manager, Sourcing & Vendor Management Resume Examples & Samples

Excellent analytical, problem solving, and project management skills
Outstanding written and verbal communication skills with strong relationship building skills
Expert in strategic sourcing, and supplier management concepts
Ability to develop and manage relationships with key Business Partners
Strong meeting facilitation and presentation skills
Basic understanding of the regulatory environment
Ability to perform in a fast-paced, goal-oriented, and time-sensitive environment
Ability to lead and influence change in the face of complexity and ambiguity
Strong relationship and interpersonal skills to be applied in working with vendors across the entire contract life cycle
Excellent analytical, problem solving and project management skills
Ability to develop good working relationships with stakeholders
Ability to work independently and take ownership and control of delegated tasks
A pragmatic, proactive and results driven orientation, as well as previous experience driving cultural change within a large business is desirable
Good communications skills, both written and verbal
Active "Hands on" approach with a "Can do" attitude
Capacity to absorb knowledge of Macquarie operations
Experience of working in strategic sourcing within large, complex multinational businesses, ideally Financial Services and 3rd party service providers
Bachelor's degree in business administration, logistics, finance or related discipline
CPM, CIRM or CPIM certification a plus
A minimum of 5-7 years professional experience in Strategic Sourcing, operations or general management consulting or supply chain
Experience in a dynamic organization with experience and exposure in advanced sourcing strategies

231

Data Analyst, Field Service Vendor Management Resume Examples & Samples

Provide and conduct analytic efforts to support Field Services operations
Write reports and create charts, presentations and timelines in support of department and/or business operations
Identify, research, and resolve discrepancies in analytical procedures or cross-functional methods
Interpret operational requirements for inclusion in studies and analyses
Provide recommendations for operational efficiencies and process improvements and assists in policy development to support change initiatives
Work with outside expertise engaged to assist with and/or deliver analytic projects
May write code to automate reports and templates and consolidate or extract data into statistical analysis and reports
Use and may be called upon to program statistical analysis software
Conduct business impact analyses, validation studies, and market research through all stages: concept formulation, definition of metrics, determination of appropriate statistical methodology, research evaluation, and final research report
Facilitate meetings with and deliver presentations to cross-functional teams and stakeholders, including senior leadership
Develop analytical tools and numerical modeling of complex operations systems and processes
Lead small teams of analysts and/or cross-functional participants on special projects or major operational studies

232

Vendor Management Leader Resume Examples & Samples

Plan the procurement of raw material and BOFP in line with inventory objectives and delivery constraints, and consistent with planning processes
Ensure the availability of raw material by communicating with suppliers (internal and external) and by optimising the delivery lead times and the supplier quality of service
Vocational certificate (basic education)
APICS Basics of SCM (desired)
APICS Detailed Scheduling and Planning certified or equivalent (desired)

233

CBS Learning Vendor Management Specialist Resume Examples & Samples

Lead regular review of vendor usage
Serve as gatekeeper of information for vendor management and selection of vendors for specific learning needs
Participate in the vendor selection process in partnership with procurement and CoHRE
Evaluate vendors and facilitate vendor selection
Collaborate with procurement on Annual Vendor Review
Track vendor performance through collaboration with stakeholders and manage corrective actions
Do purchase order creation and invoice processing/troubleshooting
Track, monitor, and report evaluation metrics for learning technologies
Technology Utilization
Relationship Building
Organization skills

234

Component Vendor Management Resume Examples & Samples

Administer all aspects of repair orders for aircraft components
Manage negotiations of quotes/invoices on individual repair orders against contract pricing. Including unit rate monitoring and trend analysis
Process price adjustment request from supplier to comply with agreements/Contracts and maintenance direction
Authorize decisions around BER threshold or unrepairable units
Resolve repair processes halted due to errors in records or investigations in maintenance discrepancies or Maintenance Records requirements
Resolution of accounting payment mismatches and supplier receivable resolution request
Support piece part requirements at suppliers including payment/credits, if needed, to support repair cycle
Escalate unresolved cost disputes and/or logistical deficiencies to higher management
Monitor and control turn-time at supplier to ensure optimal spares support and identify changes in stock requirements or obsolescence of material
Coordinate with supplier and maintenance to cope with peaks in hard time removals
Request loaners, exchanges and/or FOC spares to address shortages or to fund upgrade programs
Revise or modify programs to optimize operational requirements and evolution of program scope
Notify suppliers of chronic units including Bad from Stock and request corrective action and/or replacement
Implement program requirements to support Airworthiness Directives with suppliers
Respond to deficiencies in Quality, turn-time, capacity and/or requirements for cost reduction
Asset accountability as it relates to specific programs; identify expected asset shortages and drive action for final resolution
Monitor/Support Operational requirements for part availability through various reports (Aircraft out of service, Material shortage, Expedites, etc.)
Conduct Quarterly Business Reviews with Key Suppliers
Maintain and conduct Supplier training utilizing Component Maintenance Manual Familiarization Guide to ensure full introduction and direction for all business and maintenance expectations
Perform Site Audits for suppliers in support of Compliance Goals, processes and other Activity driven to ensure supplier complying with maintenance and commercial guidelines and/or Support Quality findings and identify commercial consequences of quality escapes
Manage all quality escape activities as they relate to supplier compliance and internal airline reports
Support business team for accurate financial planning and analysis, including monthly budget close meetings any budget forecasts
Ownership of supplier performance not meeting commitments and negotiations of performance remedies
Technical review of maintenance program requirements through Engineering and Reliability teams
Set Direction for support and participation of Cabin and Aircraft reliability as it relates to various products
Support Procurement in proposal requests and implement movement of repair commitments with suppliers for cost savings, quality deficiencies, and more
Support negotiations (whether rate-per-hour, time and material or flat rates) with knowledge of removal trends, workscopes etc. and implement (or recommend) means to counteract cost increases or excess charges
Identify alternate sources for repair and create competitive environment
Responsible for Policy compliance and adjustments to processes
Take ownership for supplier projects that require status tracking and leadership input
Utilize Continuous Improvement Tools to identify process weakness and implement improvements to meet organizational objectives
Minimum 2-3 years Supplier/Operational management and/or 2-3 years Technical or Quality leadership experience
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

235

Senior Analyst, Vendor Management Resume Examples & Samples

Application Managed Services Resource Management Oversight – Confirm approvals for onboarded and offboarded managed services resources. Ensure vendors are following the defined processes and are using appropriate rates and roles. Facilitate implementation of periodic rate card updates
Onboard and Offboard Project and Staff Augmentation Resources – Conduct all activities required to onboard and offboard contingent labor resources in the Contingent Workforce Central (CWC) tool and the WBT Resource Hub tool based on input from Resource Managers. Ensure that all resource information is correct and obtains appropriate WBT management approvals. Execute resource extensions as approved by Resource Managers and authorized by contract changes
Vendor and Resource Management Process Ownership – Develop and maintain standard Vendor and Resource Management procedures used by all WBT employees and contractors globally. Monitor adherence to process and follow-up on deviations. Act as the primary point of contact for WBT with Employment Legal and its contingent workforce initiatives. Develop, maintain and deliver training materials on the processes and tools to WBT employees and stakeholders
Vendor and Resource Management Tool Stakeholder – Act as the primary stakeholder for WBT Resource Hub application, assisting to define business requirements for resource requisitioning process, conducting user acceptance testing, and developing related training materials/communications. Participate in WB-wide initiative on a Vendor Management System
Vendor Relationship Management – Serve as a point of escalation for vendors with resource and/or billing issues; and as a secondary escalation point for Time Warner Workforce Management
Vendor and Resource Reporting – Track and report performance metrics on select vendors as requested by WBT management, WB Human Resources and WB Employment Legal

236

Vendor Management Program Manager Resume Examples & Samples

B.S. or B.A. in Information Technology, Business, Law or related field; Master's degree in IT or Business a plus
Minimum 5 - 7 years in a Vendor Management for a financial institution or relevant experience in a vendor heavy environment
Proficient in Microsoft Office and Microsoft Outlook
Demonstrates professionalism, integrity, maturity, intellectual curiosity, initiative and good judgment; takes pride of ownership for wins and accountability for losses/mistakes
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Considering the relative costs and benefits of potential actions to choose the most appropriate one
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
The ability to combine pieces of information to form general rules or conclusions

237

AVP, Strategic IT Vendor Management Resume Examples & Samples

Assist with setting strategic direction for supplier management aligned with the IT strategy
Manage our vendor categories as a portfolio
Develop and implement governance and performance management functions (i.e. driving/tracking metrics, vendor performance management, financial metrics and reporting including escalation and resolution
Manage the financial viability of third party vendors and proactively manage vendor risk
Cultivate new business relationship with suppliers and remain up to date with supplier market and continuously seek to identify improve vendor opportunities
Provide industry insights, analysis and regular vendor related updates to senior management and broader IT community on a regular basis
Liaise with Legal, Risk, Procurement to finalize on contracts, SOW's, NDA's, and other essential contract related documents
10+ years of experience in large, global corporate environment preferably financial services industry; 10+ years global vendor management experience
Industry knowledge of the IT and consulting categories
Strong working knowledge IT software contracting and contract familiarity
Demonstrated success in Contract Mgmt., SLA & Performance Mgmt., Vendor Risk Mgmt., Large Scale Transition & Transformation Mgmt. roles
Ability to work with and influence peers, managers, and senior executives at MetLife, including at the SVP+ level and the C suite
Ability to recruit, motivate, and manage a team of professional managers
Innovative problem solver and strategic thinker, along with strong business acumen and analytical capabilities. Strong change management capabilities
Strong Executive leadership skills; collaborative partner able to influence and drive accountability across organizational, geographic and domain boundaries
Solid knowledge of procurement systems / processes / tools, with expertise in project mgmt. principles & techniques
Fosters teamwork and collaboration. Proven experience building accountable teams empowered to achieve results
Strong presentation and excellent interpersonal and presentation / communication skills
Undergraduate degree required; MBA or other advanced degree preferred

238

Manager Field Sales, Vendor Management Resume Examples & Samples

Develop, train and performance manage the vendor and reps in field daily, tapping into strengths and gaps
Identify the sales enablers required and suggest new strategies, ideas and suggestions to drive increased performance
Remain up to date on changes to products/offers and communicate these to the team
Strong people leadership and communication skills
Proven track record of achieving sales targets
A foundation of selling, coaching, training and skills development
Proficiency in PC software applications (Word, Excel, PowerPoint and Adobe)

239

TTS NA Vendor Management Resume Examples & Samples

Vendor Management: Act as a trusted adviser to TTS NA product managers and BAOs in contract negotiation, managing vendor service disruptions and information security reviews. The Vendor Manager acts as an independent voice to identify, document and communicate identified risk and control deficiencies and to identify and proactively strengthen areas of weakness with each supplier
Supporting BAO and Product Managers in vendor selection, contract negotiation and in the preparation of management of Internal Audits and Regulatory Exams as vendor information is required. Timely escalation of third party supplier issues arising to senior management
5 years+ experience in the Financial Services Industry, Experience, or exposure to transaction processing, Financial control experience a plus
Experience in risk management, vendor management, ability to understand complex contracts assist BAOs with contract wording on risk related sections (termination, source code escrow, indemnification clauses etc.)
Experience in having worked in a cross-functional role with influencing skills, a plus
Graduate degree, MBA a plus
Excellent written, communication, and interpersonal skills
Capacity to proactively anticipate, identify and resolve problems
Desire to drive projects from ideation or assignment to execution
Ability to present internally and externally to senior executives
Self-starter and appetite for challenging assignments

240

Vendor Management Lead Resume Examples & Samples

Responsible for supporting CDX verticals for contingent workforce needs, including consulting on staffing needs and best practices that align with the Workforce Strategy
Understands the goals and objectives of program leaders, and makes recommendations on staffing options based on the NM contingent labor strategy and industry knowledge (T&M, fixed bid, managed services, etc.)
Manage day to day operations and support the execution of functional and relationship governance processes (monthly, quarterly, annual) with suppliers
Responds to and resolves operating and escalated performance issues, monitors deliverables from the suppliers and their performance
Responsible for sharing and aligning to best practices in the industry as it relates to the governance of the suppliers; ensures governance processes are kept up to date, adhered to and followed by Northwestern Mutual and suppliers
Collaboratively work with enterprise partner teams (HR, EVAM, Legal, Enterprise Risk Assurance, Information Risk Management, and program leadership) to ensure smooth execution of the contingent labor staffing strategy and risk compliance
Participates in projects related to deliverable based/offshore providers and responsible for change management as it relates to contingent labor program, policies, and procedures
Support reporting strategy and deliver comprehensive reporting (standard & ad-hoc) to stakeholders including supplier performance metrics, talent dashboards, vertical reports, and cross-functional reports
Support the tools and technology needed to address the needs of the organization to manage the suppliers and report their performance. drive innovation in the program
Consults on day to day risk mitigation including onsite/offshore e-mail monitoring and clearance level process administration, ensure compliance with contingent labor program policies, guidelines, and processes
Consults on the on and off boarding process and assignment changes (including extensions, transfers, backfills, etc.), training needs for hiring managers on the tools/systems
Serve as a backup to the Assistant Director for CDX Contingent Workforce when needed

241

Vendor Management Specialist Workforce Vendor Management Services Resume Examples & Samples

Ensure guardianship of the Technology global portfolio of resource vendors and services by implementing Best-in-Class governance covering commercial, risk, service delivery and regulatory compliance
Advise and support CIOs, COOs and Delivery Heads in implementing their multi-year workforce strategy whilst optimizing the global vendor footprint
Partners with our external service providers to maintain effective relationships, assist in bringing creative solutions to solve challenges in the offshoring/outsourcing of in-house IT development and support services
Partner with firm-wide groups (Sourcing, Legal/Compliance, global workforce services, infrastructure) to build the right sourcing model including but not limited to shared services and outsourcing model
Work with internal clients to identify service optimization opportunities and assisting with the translation of the solution into appropriate executable frameworks
Provide regional and divisional coverage to internal clients, ensuring operational excellence, including advancing the program, automating and improving processes, wherever possible
Own and execute specific initiatives in support of the above Strategies
IT professional services, including application development or enterprise infrastructure
Outsourcing practitioner from a Big 4 Management Consulting, strategy Consulting, Outsourcing specialist Practices
Works collaboratively and demonstrates sound business, commercial and ethical judgment
Experienced in working with global teams in a matrix structure; Strong team building skills, adept at managing conflict
Proficient in project management skills and related tools (e.g. MS Project)
Excellent analytical skills, including financial analysis and excel modelling
Comfortable in managing competing demands on time, priorities in ambiguous situations

242

Securities Lending Connectivity & Vendor Management Resume Examples & Samples

Serve as the primary point of contact between Morgan Stanley and external vendors This includes working with other areas who also have contact with the vendor and acting as a point of escalation for any issues
Work with the vendor to complete procedure reviews/enhance the control environment
Involvement in BCP transference testing and ensuring knowledge dilution in Glasgow is minimised
Help manage future transitions to India
Working with key stakeholders including Equilend and Pirum and lenders to drive the connectivity agenda
Involvement in the current ALD initiative
Participate in NPA discussions for stock loan
An ability to handle high volume workloads and prioritisation skills
Flexibility with regards to hours worked
A good approach to change management on account of the teams continual growth and development
An understanding of escalation
A desire to question existing procedures and continually seek to improve processes

243

Claim Vendor Management & Program Management Resume Examples & Samples

Leads the department’s functions and activities. Has full management accountability for staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction
Collaborates with business leaders in defining the potential role of various vendors, offering an industry view of evolving trends and vendor capabilities. Gains alignment to vendor strategy, including a mix of strategic, preferred and specialty providers to optimize cost and effectiveness. Partners with Line of Business owners on vendor initiatives centered on higher utilization of preferred vendors and education of adjusters
Provides oversight and relationship management of off-shore vendors directly related to Business Process Outsourcing implementation
Implements strategic and operational objectives that have substantial impact on the success of vendor management. Accountable for both short and long range plans needed to achieve financial and operating efficiencies, benchmarked against “best in class”
Ensures vendors are compliant with any changes to internal policy, state/local/federal laws and regulations that affect their ability to deliver services to CNA in coordination with Procurement and Legal
Designs a vendor assessment and governance protocol that promotes an ongoing process for data collection and reporting on vendor effectiveness (including processes, procedures, metrics and scorecards, and risk management of vendor relationships) to ensure all products and services delivered meet or exceed expectations
Works with the senior leaders of Claim to facilitate the prioritization of initiatives across the Claim organization. Consults with business leaders and stakeholders to review initial investment initiatives to determine goals, time frame, funding limitations, procedures for accomplishing a project, estimated staffing requirements, and allotment of resources. Ensures the accuracy and timeliness of project financials. Leads prioritization discussions with senior management
Identifies cross-organizational barriers that impact multiple projects or programs, surfacing issues and risks in a timely manner, and partnering across the company to ensuring the issues and risks are resolved collaboratively
Provides leadership and mentoring on project management best practices (including scope, time, cost, communications and risk management). Ensures that the responsibilities, authorities, and accountability of all project staff are defined, understood, and consistently implemented
Responsible for the overall risk assessment, asset and security protection services, business continuity and disaster recovery plans for the Claim organization
For all department functions, annually captures vision of where we are in journey and with our goals for continuous improvement, understands action steps still needed and makes recommendations to leadership
Executive leadership and management skills demonstrating talent development, capacity to lead, integrity and professionalism
In depth technical knowledge and experience with vendor management practices, processes and partnerships
In-depth technical knowledge of Claim operations and technology, downstream partners and consumers of Claim information, and project management practices and processes
Ability to effectively interact, communicate and build trusting partnerships with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
Strong written and verbal communication, influencing capability and an ability to build credibility quickly. Proven negotiation skills
Innovative problem solver, with strong analytical and change management capabilities
Demonstration of strategy development and program execution
Ability to drive results by identifying and resolving problems within scope of responsibility
Knowledge of insurance industry, its products and services
Knowledge of lean six sigma tools is highly desirable
Bachelor’s degree with Master’s preferred in a related discipline, or equivalent
Typically a minimum of ten years of related work experience, with five years management experience
Applicable certifications preferred

244

VP Mgr-vendor Management Resume Examples & Samples

Proven leader with outstanding interpersonal, communication, and effective relationship building skills at all levels within an organization. Known as a trusted advisor
Proven ability to create and present written and verbal communications that are audience appropriate
Ability to analyze and challenge current working methods to create improvements in processes and results. Strong change agent and champion of key change efforts across broader IT organization and ability to create clarity where ambiguity exists
Possess strong persuasive, influencing and negotiation skills
Ability to effectively manage business risk through identification, quantification and control
Ability to work in multi-disciplinary, multi-cultural teams, proven teamwork and coaching skills with demonstrated experience in collaborating across organizational boundaries and locations
Ability to analyze operational data to make fact based decisions that improve the business
Plan and accomplish goals with a significant degree of innovation and creativity while ensuring deadlines are being met
Strong knowledge of business strategy and planning
Strong financial skills, ability to effectively manage time and budgets
Bachelor's Degree in computer science, finance/accounting or related field

245

Information Technology Vendor Management Intern Resume Examples & Samples

Analyze order and spend information for IT products/services from various online systems
Contribute to the creation and distribution of reports and extracts from various online systems
Develop spend analysis models to report on historical trends and provide forecasts for future consumption
Collaborate with members of the IT and Supply Chain Organizations to analyze vendor proposals to determine the lowest Total Cost of Ownership (TCO) for various IT spend categories
Assist in the review of spend/order policies and procedures by monitoring system activity
Reviews IT product/service contracts to determine if the agreements are in compliance with Corporate policies
Assist in the analysis of Request for Proposals (RFPs) for IT hardware, software and services
Work on additional special projects and tasks as assigned
Solid working understanding of Microsoft desktop tools – Excel (predominant tool used), Word, PowerPoint and Access
Strong analytical skills – Will be reviewing and reporting on current IT spend trends and participating in recommendation reviews
Strong customer service orientation – Will interact with all staff and leadership levels in IT
Ability to work in a team-oriented environment
Currently enrolled as an undergraduate student majoring in: Computer Science, Information Technology, Business or related fields

246

Senior Analyst, Vendor Management Resume Examples & Samples

Work in conjunction with procurement, security, legal and various business colleagues to review and negotiate regional and Global IT contracts (including licensing, SAAS, services, hardware, SOW’s etc)
Work with the relevant business department or Magna Global IT to assist with vendor selection and the formulation of requests for information or proposals (RFI’s or RFP’s) requested
Manage contract review meetings to ensure delivery against objectives and contract budgets
Work with all teams (security, compliance, Global IT, legal and tax, HR, accounts payable etc) to ensure that vendors are performing in accordance with existing requirements and regulatory obligations
Understand relevant market trends and vendors. Track, gather and analyze market and industry data
Develop ongoing relationships with external vendors
Responsible for ensuring that pricing is competitive by commissioning benchmarks as needed during the lifetime of a deal
A bachelor's degree in business, economics, psychology, computer science, finance or a related field is required
Minimum five years of experience in IT procurement and contract administration
Experience in negotiating and managing large complex contracts in one or more IT categories such as hardware, software, service and communication
Experience with software licensing contracts including Microsoft would be an asset
Potential candidates for this position are IT procurement, contract administrators and IT asset managers
Automotive industry experience is preferred
The desire to learn
Ability to work independently in a professional and organized manner while juggling multiple priorities
Ability to work effectively with other team members as well as business managers and lawyers within the Corporate legal department
Ability to communicate effectively and in a professional manner both, orally and in writing, with internal and external parties including business managers, vendors and other service providers
Maintain an effective system to prioritize work and meet applicable deadlines
Maintain discretion and strict confidentiality at all times
Ability to use independent judgement within the context of established or planned objectives and policies

247

Senior Business Analyst, Vendor Management Resume Examples & Samples

Researches, retrieves, designs and delivers organized analytics and reporting of Vendor services
Analyzes benchmarking data, reports, processes, and measurements
Provides vendor oversight
Develops and documents complex business analysis and reporting requirements
Evaluates and prioritizes data changes and enhancements
Monitor on a monthly basis all core operational metrics and works with vendor to remediate issues if metrics are missed
Makes decisions of considerable impact and consequences involving technology, systems and vendor expense trends
Interprets data, facts and / or trends independently and makes business recommendations to management
Coordinates a variety of projects / requests simultaneously and ensures timely completion in accordance with business initiatives
Develops innovative approaches to achieve deliverables
Serves as the subject matter expert on vendor trends and behaviors as well as operational resource needs and performance
Serve as a leader / mentor to the front line staff members to understand vendor performance data and how to apply it in corresponding markets
Performs all other related duties as assigned
Bachelor's degree in Business, Accounting, Finance, Economics, Mathematics, Healthcare Administration or Statistics (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor's degree)
5+ years of progressive business experience in transactional data analysis
5+ years of experience utilizing data to develop resource plans / strategy
Ability to interact effectively with different business departments, team members and external clients at all levels
Ability to present data and recommendations to leadership in a simple and effective manner
Advanced experience with Microsoft Excel, Access, including intermediate knowledge of SQL
Excellent critical thinking and problem solving skills
Ability to deal with ambiguity and drive results
Desire to make an impact, manage multiple tasks, and shift priorities quickly
Solid interpersonal skills and the ability to influence others
Leadership skills and results oriented

248

Manager, Financial & Vendor Management Resume Examples & Samples

OPEX and CAPEX accounting, budgeting and analysis
IT vendor management including contract negotiations and relationship maintenance
Management of IT budget including CAPEX and OPEX, quarterly and annual forecasting, and monthly metrics reporting
Position will lead a team of accounting and system administration professionals
Responsible for ensuring financial process deliverables are on time and fully comply with MTD policies
Direct interface between IT and the finance, legal and global sourcing for all department contracts and budgeting
Leading and participating in continuous improvement activities
Fulfills the duties as an IT manager of people, spanning the communications, performance management and talent development processes
Experience building and maintaining relationships with customers, clients, and colleagues
Strong analytical skills and proficient in Excel
Strong negotiation, influence, and team work skills
Strong interpersonal, communication, presentation and relationship skills are necessary to work with a diverse spectrum of suppliers across business segments and across the globe
Successfully led negotiations for global/multi-year contracts
Demonstrates business and financial acumen and analytics, critical thinking and problem solving, and decision making through analytics and data
Exhibits ability handle rapid change and manage effectively
Confident, professional and effective presenting and interacting with senior management
8 years of IT solutions or business domain experience with increasing levels of responsibility
3 years of budgeting and financial management experience
3 years of contract negotiation experience
2 years of experience working within a matrixed organization
Bachelor's Degree in Computer Science, Accounting, Finance, or related field (equivalent work experience may be substituted)
Certifications such as: CPA, MBA, Six Sigma, ITIL
Experience documenting/designing business processes
IT project experience across multiple industries, markets, and/or functional areas
Master's Degree in Computer Science, Finance, or related field

249

Analyst, Vendor Management Resume Examples & Samples

Drive internal accountability to ensure the business unit is delivering on its commitments
Assist with data reconciliation for various purposes including vendor billing, resource unit counts, forecast and actuals for PS and Vendor resources
Assist in financial tracking of vendor services
Prepares, processes and reconciles purchase requests/purchase orders
Provide process management leadership in the Technology procurement space
Excellent communication, interpersonal and relationship building skills with both internal and external stakeholders
Organizational skills with ability to handle multiple initiatives at one time
Strong understanding of or willingness to learn third party management best practices and policies
Results focused and driven to take action quickly

250

Home Equity Vendor Management Specialist Resume Examples & Samples

5+ years of vendor, operations and/or analytical experience (Desired within consumer banking/ Financial Services)
Outstanding customer experience orientation and consumer loan product knowledge
Strong MS Excel, MS Access, MS PowerPoint and MS Word skills

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