Technical Engagement Leader Resume Samples

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V Kulas
Veda
Kulas
8414 Derick Light
New York
NY
+1 (555) 826 4345
8414 Derick Light
New York
NY
Phone
p +1 (555) 826 4345
Experience Experience
Los Angeles, CA
Technical Engagement Leader
Los Angeles, CA
Kertzmann Group
Los Angeles, CA
Technical Engagement Leader
  • Assists in managing team performance by providing associates with direction and focus, assisting their pursuit of training and certification opportunities, and providing timely performance feedback, motivation, and coaching
  • Follows Cerner policies, upholds professional standards, and performs all work in a manner respectful of others
  • Performs full scope of technical engagement management/oversight
  • Takes an active part in driving their Professional Development Plan (PDP) and career development
  • Maintains a deep knowledge of the solution which is represented – stays at the forefront of knowledge around the solution, resulting in a perception of expertise in a certain group of solutions
  • Maintains a deep knowledge of the solution which is represented – stays at the forefront of knowledge around the solution, resulting in the Architect being perceived as the expert in a certain group of solutions
  • Performs ongoing, proactive system management
Los Angeles, CA
Cts-technical Engagement Leader
Los Angeles, CA
Lubowitz, Konopelski and Marquardt
Los Angeles, CA
Cts-technical Engagement Leader
  • Manages the delivery of multiple project initiatives designed to enhance the services and level of support provided to the client
  • Preparation of client implementation material and conducting client facing presentations of implementation events (kickoffs, design sessions, training, audits, etc.)
  • Proactively maintain, monitor, and manage the servers and services that make up our platforms
  • Develops detailed project plans/schedules and maintains/manages the project budget, assessments, and service level agreements
  • Owns the relationship with the internal development team and oversees deliver of new developments to the first of type client
  • Effective analysis and quality assessment of client workflow, documenting current state and development of future state recommendations for solution design
  • Maintains a deep knowledge of the solutions/programs which is represented – stays at the forefront of knowledge around the solutions/programs, resulting in a perception of expertise in a certain group of solution and/or programs
present
New York, NY
Ambulatory Senior Technical Engagement Leader
New York, NY
Green, Hamill and O'Hara
present
New York, NY
Ambulatory Senior Technical Engagement Leader
present
  • Proactively develops associates, develops team through coaching performance, completing performance reviews, goal setting, development planning, and rewards
  • Management of direct reports, including hiring, coaching, developing, performance management, and disciplinary action
  • Directs the work efforts and results of a team of associates. Develops team goals and manages them for results
  • Creates environment of high associate satisfaction and retention. Promotes diversity and creates a respectful work environment
  • Manages process improvement effectively, leveraging existing implemented solutions to achieve better performance and outcomes
  • Developing strong working relationships with clients
  • Works with sales and engagement management for project planning / phasing, scoping and timeline projection
Education Education
Bachelor’s Degree
Bachelor’s Degree
University of Delaware
Bachelor’s Degree
Skills Skills
  • Excellent knowledge on Microsoft Office suite
  • Analytical skills and strong attention to detail
  • Strong process analysis skills and ability to work in a team and collaborative environment
  • Strong working knowledge of the healthcare sector on a departmental or general level
  • Develop detailed project plans/schedules and maintains/manages the project budget, assessments, and service level agreements
  • Strong background in healthcare and hospital / medical IT systems
  • Leads in knowledge and experience of data migration
  • Ability to travel 25%
  • Provides leadership and oversight to engagements so that deliverables are met on time and ensures Cerner is providing value to the client as committed
  • Strong organizational skills
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1 Technical Engagement Leader resume templates

1

Senior Technical Engagement Leader Resume Examples & Samples

  • Project management/consulting experience
  • 3+ years of client-facing experience that included application or technical management of systems
  • Receipt of the appropriate government security clearance card applicable for your position
  • Due to the client contract you will be assigned, this position requires you to be a U.S. citizen
  • 5+ years of experience managing cross departmental technical projects
  • 2+ years of experience working on IT security related projects
  • 2+ years of experience undergoing and preparing for IT security audits
  • 1+ years of experience managing cloud security related projects
  • Experience with the NIST 800-53 risk management framework and related standards such as the DIA RMF is desired
2

Technical Engagement Leader Resume Examples & Samples

  • Is responsible for performance tuning of technical architecture and solutions
  • Is responsible for technical solution and/or solution management
  • Is responsible for setting up and staging of infrastructure coordination
  • Creates and is accountable for the execution of technical implementation plans of integration projects across organisation boundaries in the healthcare sector
  • Performs ongoing, proactive system management
  • Performs full scope of technical engagement management/oversight
  • Leads in knowledge and experience of data migration
  • Turns the project over to the support team following the defined project scope
  • Provides leadership and oversight to engagements so that deliverables are met on time and ensures Cerner is providing value to the client as committed
  • Plan, organize, direct, control, and deliver project deliverables in alignment with the client’s expectations and business needs
  • Manages project technical scope
  • Manages the project and all relevant resources
  • Supports PM in managing project financials according to plan
  • Manages the client relationship and general, ongoing client support
  • Gains control of the engagement from the sales team to ensure seamless transition from sales team to implementation team
  • Presents in sales demonstrations and provides general sales support
  • Manages the delivery of multiple project initiatives designed to enhance the services and level of support provided to the client
  • Owns the relationship with the internal development team and oversees deliver of new developments to the first of type client
  • 2-4 years of experience with technical project management
  • Previous experience in interoperability or foreign system interfaces
  • SQL and relational database knowledge/experience
  • Experience of program, ideally using either Java, C++, C#, Visual Basic
  • Excellent knowledge on Microsoft Office suite
  • Analytical skills and strong attention to detail
  • Ability to learn new processes, tools and technologies
  • Ability to prioritise work to meet adapting deadlines
  • Possess the ability to deal with ambiguity
  • Demonstrates the ability to work on multiple projects simultaneously
  • Displays exemplary organisational skills
  • Willingness to undertake continuing professional development and training as appropriate
  • Educational background in Business, Technology or Healthcare field
  • Experience working with HL7 interfaces
  • Experience in healthcare IT
  • A self-starter with a high-level of initiative
  • Strong organisation, planning and facilitation skills
  • Willingness to travel to client site as required
3

Technical Engagement Leader Resume Examples & Samples

  • Ability to travel to the New York City area based on client needs
  • Experience in IT and or Healthcare
  • Must reside in or be willing to relocate to Malvern Pa area
  • 3-5 years in account or project management/implementation experience
4

Technical Engagement Leader Resume Examples & Samples

  • Ability to execute and meet project deadlines
  • Ability to be based in Kansas City
  • Ability to work across multiple team environments
  • Ability to travel internationally (primarily Europe)
  • 3+ years of client-facing experience
  • 3+ years of application or technical project management of systems
  • 5+ years of experience leading technical projects involving infrastructure and software implementations and upgrades
  • 3+ years working with large scale technical projects
  • 3+ years technical background or hands on experience
  • 1+ years of experience working with internal ticketing systems like Remedy
5

Technical Engagement Leader Resume Examples & Samples

  • Bachelor's of Science degree
  • 5+ years project management/implementation experience
  • Ability to travel 75%
  • Must reside or be willing to relocate to the Kansas City area
  • Experience in IT/Healthcare
6

Cts-technical Engagement Leader Resume Examples & Samples

  • 5-7 years of experience with three or more of the following: Avaya, Cisco, Lync or Windows Administration
  • Solid Telecomm experience
  • Configure, test, and maintain Telecomm issues
  • Identify, troubleshoot, and resolve Telephony issues
  • Create and maintain comprehensive documentation for supported devices
  • Provide advanced escalation support for other parts of the organization
  • Perform proactive performance and monitoring
  • Excellent verbal and written skills in a client facing role
  • Working with complex clients or acquisitions previously would be a plus
  • Bachelor Degree or equivalent experience
  • 3+ years of MS Lync and Telephony experience
7

Technical Engagement Leader Resume Examples & Samples

  • Coordinate Implementation, management, and maintenance of business critical big data platforms
  • Coordinate deployment of hardware, software, and services relating to Cerner’s big data platforms
  • Proactively maintain, monitor, and manage the servers and services that make up our platforms
  • Create and maintain comprehensive documentation for supported platforms
  • Participate in development and maintenance of business continuity and disaster recovery plans, process, and procedures
  • Management of direct reports, including hiring, coaching, developing, performance management, and disciplinary action
  • Bachelors of Science, MIS degree or equivalent
  • 3+ years of experience managing large complex enterprise technical projects (preferably standing up cloud solutions or big data platforms)
  • 3+ years working in a client facing capacity or with internal stakeholders
  • Experience managing production systems running Linux and/or UNIX
  • Experience working in a DevOps organization
  • Experience implementing and/or operating big data platforms
  • Familiarity with a configuration management automation solution like Chef or Puppet
8

Technical Engagement Leader Resume Examples & Samples

  • Developing strong working relationships with clients
  • Effective analysis and quality assessment of client workflow, documenting current state and development of future state recommendations for solution design
  • Preparation of client implementation material and conducting client facing presentations of implementation events (kickoffs, design sessions, training, audits, etc.)
  • Ensures that the design of the solution and the associated processes are completed successfully, leveraging best practices
  • Manages process improvement effectively, leveraging existing implemented solutions to achieve better performance and outcomes
  • Consults with Cerner’s Intellectual Property organization to influence solution direction and functionality
  • Works with sales and engagement management for project planning / phasing, scoping and timeline projection
  • Contributes in a leadership capacity to advance the project team and its effectiveness – by sharing knowledge capital, and proactively identifying issues with client or within team that need to be addressed
  • Assists in managing team performance by providing associates with direction and focus, assisting their pursuit of training and certification opportunities, and providing timely performance feedback, motivation, and coaching
  • Clearly documents all work as part of client deliverables, consistently using a professional documentation approach throughout span of engagement, resulting in high quality materials for internal and external usage at Cerner
  • Clearly understands the scope of the solutions responsible for, and manages the client commitments to stay within the boundaries of that scope
  • Maintains a deep knowledge of the solution which is represented – stays at the forefront of knowledge around the solution, resulting in a perception of expertise in a certain group of solutions
  • Client issue management and solution issue resolution
  • Implement solutions on-time and under-budget
  • Effective management of multiple tasks and projects simultaneously
  • Bachelor’s degree in IT, healthcare or equivalent work experience
  • Background in healthcare, sciences, or information systems is preferred
  • Strong working knowledge of the healthcare sector on a departmental or general level. Preferable in the HIM arena
  • Strong process analysis skills and ability to work in a team and collaborative environment
  • Ability to work overtime and irregular hours when required
  • Ability to travel (up to 50%)
  • 4+ years experience participating in integrated system implementation projects preferred Document Imaging experience
  • Strong background in healthcare and hospital / medical IT systems
9

Technical Engagement Leader Resume Examples & Samples

  • 5 years of client-facing experience that included application or technical management of systems
  • Millennium Application Knowledge or experience in technical roles within Cerner
  • Knowledge of Microsoft Project
10

Technical Engagement Leader Resume Examples & Samples

  • Coordinate implementation, management, and maintenance of business critical cloud platforms
  • Coordinate deployment of hardware, software, and services relating to Cerner’s cloud platforms
  • Experience implementing and/or operating cloud platforms
11

Technical Engagement Leader Resume Examples & Samples

  • Executes domain vision and business strategies internally & externally
  • Manage multiple specific projects that have a distinct beginning and end
  • Utilizes technical knowledge to monitor and report project and/or team performance against business unit goals & objectives
  • Ability to complete technical tasks for projects as needed
  • Provide timely communication of project status to appropriate stakeholders
  • Promotes, utilizes, and contributes to knowledge transfer forums
  • Builds and maintains client relationships both internally & externally
  • Seeks continuous improvement in processes, procedures, and outcomes
  • Takes an active part in driving their Professional Development Plan (PDP) and career development
  • Completes Team Lead certification within 18 months of assuming people management responsibilities
  • Is responsible for managing larger teams or more complex projects
  • Leads projects with greater business impact
  • Demonstrates knowledge of the team's core processes and functions
  • Manages a majority of associate situations independently, escalating for complex situations
  • Directs the work efforts and results of a team of associates. Develops team goals and manages them for results
  • Able to execute team planning without assistance
  • Proactively develops associates, develops team through coaching performance, completing performance reviews, goal setting, development planning, and rewards
  • Knows corporate policies and holds team accountable for modeling them. Models the Cerner characteristics and commits to personal development in the leadership domain
  • Creates environment of high associate satisfaction and retention. Promotes diversity and creates a respectful work environment
  • Manages routine associate situations independently. Requires assistance for non-routine matters
  • Experience managing multiple infrastructure operations team
  • Experience collaborating with clients/peers/executives in the US
  • Solid written and verbal communication skills
  • Understanding of ISO and ITIL process
  • Solid prior working experience in any of the following infrastructure
12

Technical Engagement Leader Resume Examples & Samples

  • Works in accordance with corporate and organizational security policies and procedures
  • Is responsible for managing larger teams or more complex projects. Leads projects with greater business impact
  • 5 years of progressively more responsible technical computer experience (when minimum education is Bachelor's Degree as described in these requirements)
  • 3-5 years project management/implementation experience
  • 2+ years of client/server application implementation experience
  • 3 - 5 years client management experience
  • Clinical, IT/Healthcare experience is preferred
  • Experience managing full cycle technology implementations of a large and complex nature
  • Ability to travel 10% - 85%, based on group position is assigned to
13

Technical Engagement Leader Resume Examples & Samples

  • Clearly understands the scope of the solutions/programs responsible for, and manages the client commitments to stay within the boundaries of that scope
  • Maintains a deep knowledge of the solutions/programs which is represented – stays at the forefront of knowledge around the solutions/programs, resulting in a perception of expertise in a certain group of solution and/or programs
  • Implement solutions/programs on-time and under-budget
  • Ability to travel (up to 50%) Preferred Qualifications
14

Technical Engagement Leader Resume Examples & Samples

  • Bachelor's of Science degree or equivalent experience
  • Ability to travel 50-75%
  • Must reside near a major international airport or be willing to relocate to Kansas City, MO
  • DoD Security Clearance
  • Previous DoD or Government project experience
15

Technical Engagement Leader Resume Examples & Samples

  • Ensuring the project management methodology is adhered to throughout the lifecycle of the engagement
  • Develop detailed project plans/schedules and maintains/manages the project budget, assessments, and service level agreements
  • High level problem solving of complicated roadblocks impacting many stakeholders
  • Managing project action items, risks/issues and all project deliverables
  • Managing cross-organizational interfaces as needed
  • Driving projects through all deployment phases
  • Develop and articulates vision and business strategies internally and externally
  • Responsible for projects with broad impact
  • Coach and train other team leaders
  • Strong organizational skills
  • Bachelor's Degree in CIS, MIS, IS, Comp Science, Engineering (or the equivalent)
  • 5+ years of technical computer experience
  • 3+ years project management or implementation experience
  • 3+ years client management
  • 2+ years of process improvement experience
  • 1+ years working with Cerner Millennium solutions
  • 2+ years working on technical projects with a focus on improvement and driving change
  • 2+ years working across technical organizations to accomplish improvements
  • 1+ year of experience working on government and or technical security projects
16

Technical Engagement Leader Resume Examples & Samples

  • Develops detailed project plans/schedules and maintains/manages the project budget, assessments, and service level agreements
  • Facilitating project meetings and generating agendas/minutes
  • At Least 5 plus years of client-facing experience that included application or technical management of systems
  • Experience in technical roles within Cerner or other IT/Healthcare knowledge is a plus along with ITIL Methodology experience
17

Technical Engagement Leader Resume Examples & Samples

  • 3+ years of application or technical management of systems
  • 5+ years working with large scale technical projects
  • 1+ years experience working with internal ticketing systems like Remedy
  • 5+ years experience leading technical projects involving internal solutions like Jira and cloud based employee solutions
18

Technical Engagement Leader Resume Examples & Samples

  • Maintains a deep knowledge of the solution which is represented – stays at the forefront of knowledge around the solution, resulting in the Architect being perceived as the expert in a certain group of solutions
  • 2 years’ experience with Cerner Millennium at a technical or application level
  • Strong working knowledge of the healthcare sector on a departmental or general level
  • Must reside in or be willing to relocate to the Kansas City area
  • Background in healthcare, sciences or information systems
  • 4+ years’ experience participating in integrated system implementation projects
  • Operating System Management experience
19

Senior Technical Engagement Leader Resume Examples & Samples

  • Experience managing full cycle technology implementations
  • Bachelor's Degree (or the equivalent) in CIS, MIS, IS, Comp Science, Engineering, Business Admin w/ emphasis in Info Systems; or related field (e.g. statistics, mathematics, physics); and 5 years progressively more responsible technical computer experience OR Master's Degree in same areas listed previously plus 2-3 years progressively more responsible technical computer experience
  • 3+ years client management experience
  • Proficient with MS Project
20

Ambulatory Senior Technical Engagement Leader Resume Examples & Samples

  • Strong client facing consulting skills
  • Basic computer skills (i.e. Microsoft Word, Excel, PowerPoint)
  • Ability to work matching client's schedule
  • 3+ years project management/implementation experience
  • 1+ years of experience and a solid understanding of database technologies
21

Communityworks Technical Engagement Leader Resume Examples & Samples

  • Demonstrated leadership ability
  • Must currently reside in or be willing to relocate to the Kansas City metropolitan area
  • Previous Millennium experience