Technical Documentation Resume Samples

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D Koelpin

Dashawn

Koelpin

86712 Rosenbaum Green

Detroit

+1 (555) 630 8455

86712 Rosenbaum Green

Detroit

Phone

p +1 (555) 630 8455

Experience Experience

Boston, MA

Supv Technical Documentation

Boston, MA

MacGyver-Gerhold

Boston, MA

Supv Technical Documentation

Perform substantive, technical, and copy edits of their own work and other writers? work
Manage and encourage new ideas from staff to foster improvements through innovations
Identify and implement activities to support Customer Operations performance improvement initiatives
Expertise in principles of structuring information and in documentation, software development, and business processes
Play key role in change management for internal processes and technologies
Identify and evaluate tools and processes to enhance team efficiency and accuracy
Mastery of desktop publishing and help authoring systems and software relevant to area as well as relationships between the systems

Houston, TX

Technical Documentation Analyst

Houston, TX

Powlowski, Breitenberg and Hirthe

Houston, TX

Technical Documentation Analyst

Support Configuration Management process by assisting engineering with design and change documentation
Manage Sharepoint data
Assist in authoring product and project documents
Complete all other duties as assigned
Review and edit technical project documentation related to wayside hardware engineering
The Technical documentation analyst will be an interface between client and the external partner and will facilitate the communication, follow-up, and drive to completion of outstanding items in timely manner
Submit revised documentation for formal review and release

present

Chicago, IL

Technical Documentation Specialist

Chicago, IL

Robel, Yundt and Koss

present

Chicago, IL

Technical Documentation Specialist

present

Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team
Manage localization activities using daily management tools
Establish and maintain technical training environments and coordinate with Organizational Development to track training participants’ status and results
Analyze feedback results, make recommendations for training improvement, and integrate changes in curriculum and/or courses
Plan and manage workload across multiple projects
Participate on an Agile team, consisting of a Scrum Master and members of the Software Development, Quality Assurance, and Product Management teams
Manage document libraries and collaboration site using Microsoft SharePoint

Education Education

Bachelor’s Degree in Business

Emory University

Bachelor’s Degree in Business

Skills Skills

Strong analytical, problem solving and organizational skills, highly methodical working habits and exquisite attention to detail
Ability to quickly grasp complex technical information and clearly document it with a level of detail appropriate for the audience
Superb writing skills including impeccable grammar and ability to spot and correct grammatical errors
Demonstrable technical writing and editing skills, with the ability to explain complex concepts and processes clearly and effectively
Excellent attention to detail
Strong ability to organize information logically and to sequence procedure steps
Ability to absorb new ideas and concepts quickly
1+ year of working knowledge of the UNIX command line
Project management experience is highly expected
Ability to analyze target audience and to present ideas in user-friendly language

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15 Technical Documentation resume templates

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Technical Documentation Specialist Resume Examples & Samples

Research, analyze, write, organize, and edit technical data for use in documents or sections of documents including but not limited to: application, installation, programming, operation, troubleshooting, and service topics and guides; installation sheets; online help systems; knowledge base articles; instructional videos; specifications; Internet-ready information products and systems
Review user interface text strings to ensure they are grammatically correct, adhere to localization standards, and use approved terminology
Participate on an Agile team, consisting of a Scrum Master and members of the Software Development, Quality Assurance, and Product Management teams
Collaborate effectively with onsite and offsite subject matter experts and team members
Plan and manage workload across multiple projects
Create and implement Documentation Project Plans
Initiate and manage Adobe Acrobat PDF reviews
Follow the departmental style guide when creating and editing documentation

Supv Technical Documentation Resume Examples & Samples

Lead a team of writers to identify appropriate structure and organization for large, complex documentation suites to ensure that team’s publications address customers? information needs that deliverables fit into customers’ business workflows and support industry regulatory requirements, and that documentation contributes to product value
Work with Market and Product Planners to ensure team’s deliverables support integration of our products and systems with customers? business processes, and communicate business needs to the team
Establish, maintain, and enhance departmental standards and best practices, and measure team’s performance against these standards
From the interview cycle through employment, recruit and retain high-achieving technical writers through skilled analysis of strengths/weaknesses, assigning responsibilities to make appropriate use of team’s talents, and leading the team in a way that encourages employee engagement; and work with team members on developmental plans to support individuals professional growth
Work with manager, product manager, development manager, and others to plan documentation projects and provide realistic estimates to be included in development schedule
Represent the team at project and business planning meetings, respond to status queries, and follow up on tasks assigned to the department
Ensure projects are completed on time according to the delivery schedule, meet quality standards, and are within budget; handle first-level escalations
Perform substantive, technical, and copy edits of their own work and other writers? work
Identify and evaluate tools and processes to enhance team efficiency and accuracy
Establish and maintain cooperative working relationships with diverse groups including: Product Management, Market Planning, Engineering, Technical Support, Marketing, and Sales to facilitate learning about and addressing customer needs and technical issues related to our product lines
Stay current with corporate branding and legal guidelines and ensure that junior writers are aware of current requirements
Establish and oversee processes and procedures that support best practices to produce consistent deliverables
Play key role in change management for internal processes and technologies
Identify and implement activities to support Customer Operations performance improvement initiatives
Carry out supervisory responsibilities in accordance with the organization’s policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems
Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently
Manage and encourage new ideas from staff to foster improvements through innovations
Required: Bachelor’s Degree in English, technical writing, or related field combined with technical experience or training; or Bachelor’s degree in Computer Science or related field combined with writing or communications experience; or equivalent full-time work experience with a minimum of 10 years in a related position. Preferred: MA/MS in related field
People management skills, including coaching, listening, collaboration, and adjusting to changing business priorities
7 +years experience in technical writing and editing expertise, competencies, knowledge, and skills
Ability to lead a team to drive projects to completion
Mastery of desktop publishing and help authoring systems and software relevant to area as well as relationships between the systems
Ability to evaluate advances in technology and business practices, to apply to enhancing departmental standards, tools and skill sets
Expertise in principles of structuring information and in documentation, software development, and business processes
Ability to identify, evaluate and implement new software packages
Ability to manage workflow and manage multiple concurrent projects with tight deadlines
Project management skills, Analytical thinking, Organizational awareness, Audience and content analysis, Conceptual thinking, Decision making (problem solving), Consensus building
Expert interviewing and independent research skills
Understanding of our products and customers’ business requirements and processes
Ability to stay current with new technologies affecting both the business and the technical writing team, and to explain how those changes affect junior level writers

Cleversafe Technical Documentation Specialist Resume Examples & Samples

At least 5 years of experience documenting software features, APIs, web interfaces and hardware installation manuals
At least 5 years of experience editing technical documents drafted by developers or other technical staff
At least 3 years of experience researching technical information and interviewing developers to draft documentation
At least 2 years of experience with Git or other version control used as documentation repositories
At least 2 years of experience using illustration tools like Microsoft Visio, Adobe Illustrator, Adobe Photoshop and Adobe InDesign
At least 2 years of experience using screen capture tools like SnagIt or Skitch
At least 2 years of experience with lightweight markup languages (wikitext, Markdown, Textile, restructuredText or ASCIIdoc), static site generators (Jekyll, Awestruct) and documentation toolchains

Technical Documentation Resume Examples & Samples

Provide technical editing support, including writing, proofreading, and editing, for the timely bi-annual submissions of capital planning (CCAR/DFAST) documentation to the regulatory agencies
Create, develop, monitor, and execute project plans, tracking all aspects of initiatives, including sub-projects, interdependencies, milestones, risks, contingency plans, and project resources
Lead and coordinate the documentation working group meetings
Communicate the status of the CCAR documentation project plan for internal governance bodies and other stakeholders to include deliverables, meetings, presentations, approval milestones, and overall communication and coordination strategies
Interface with Discover internal teams, including Corporate Risk Management, Treasury, and other key capital planning partners
Lead and coordinate the review and approval processes using the certification tool in Wdesk
Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
Bachelor’s degree in Business, English, or Journalism, Master’s degree preferred
Minimum 4 years’ professional writing experience
Ability to influence others without having direct accountability for them
Excellent interpersonal skills with the ability to effectively interact with all levels of the business
Project management experience (PMP or Lean Certification recommended, but not required.)

Technical Documentation Specialist Resume Examples & Samples

Co-ordinate the translation of Analyzer Information For Use documentation via content management system
Liaise and coordinate, as necessary with the Translation Company and inter-partners through the translation process to ensure all requirements are met and queries answered
Preform testing of localized software and IFU's as defined in test protocols and generate relevant reports
Provide support for Master Disk testing as required
Ensure appropriate records and data are prepared and maintained to ensure compliance with company policies and procedures as well as FDA QSR and ISO requirement
Manage localization activities using daily management tools
Additional duties as deemed appropriate by localization team lead

Technical Documentation Specialist Resume Examples & Samples

2 - 3 years experience as a Technical writer or similar and experience within the client service industry with resultant knowledge of organization behavior, adult learning principles and training and development techniques required
2 year of experience in training departments targeted to end customers or to end users in large companies
Ability to use computers and documentation management related software packages necessary
Excellent written communication skills
Demonstrated ability to gather information and insights from individuals and groups through the use of interviews
The ability to work under the pressure of time constraints necessary
International exposure
Project management experience is highly expected
HR, Payroll or financial service delivery experience is a plus
Excellent verbal and written communication skills. Perfect communications skills facing user groups
International culture and ability to work in a multinational environment. Open minded
Empathic, energetic and engaging, able to easily convey concise messages to the audience
Very patient and resilient, must possess good interpersonal talents including negotiation abilities
Strong analytical, problem solving and organizational skills, highly methodical working habits and exquisite attention to detail
PC skills: Word, Excel, Power Point, ticketing tools, etc. Experience in Document Management tools as Alfresco will be a desirable plus
Excellent command of the English language, at a Native level. Additional languages are pluses
University degree or equivalent in education or experience

Technical Documentation Analyst Resume Examples & Samples

Collecting raw material documentation from external partners (Contract Manufacturers of Dietary supplements), organizing and evaluating it, and presenting it to internal stakeholders according to predetermined templates and criteria
Serve as an interface between client and the external partner and will facilitate the communication, follow-up, and drive to completion of outstanding items in timely manner
The Technical documentation analyst will be an interface between client and the external partner and will facilitate the communication, follow-up, and drive to completion of outstanding items in timely manner
Other documentation tasks as needed
BS or equivalent degree in Nutritional Science, Chemistry, Chemical Engineering, Pharmaceutical Technology, or equivalent
At least 3 years of work experience related to dietary supplements covering one of the following functions: development, manufacturing, regulatory or quality control/assurance
Experience in writing and managing technical documents
FDA Regulatory background in dietary supplements
GMP knowledge
Experience working with Contract Manufacturers is a plus
Project Management skills are a plus
MS-Excel basic skills

Technical Documentation Specialist Resume Examples & Samples

Respond to inquiries from customers and prospects regarding Pegasystems security, business practices, controls, product functionality, and service offerings
Complete detailed vendor assessment questionnaires regarding IT security, data privacy, disaster recovery, facilities controls, HR hiring procedures, product development, and other areas
2+ years of technical writing and/or experience in IT
Familiarity with IT / Infrastructure principles and terminology
Familiarity with software development process
Ability to learn and work independently
Experience in compliance and/or network security
Successful completion of college-level courses in IT, Infrastructure, networking, software development, or compliance; or equivalent experience working in those areas

Technical Documentation Specialist Resume Examples & Samples

Must work well within a team environment dealing with high volume work with speed and accuracy
Communicate with customers and coworkers to resolve issues
Familiarity with Microsoft Office products, especially Word, Excel and Outlook
Familiarity with the use of a computer
Ability to perform data entry functions for 90% of a workday
Ability to work core hours between 8:00 and 4:30 Monday thru Friday

Technical Documentation Analyst Resume Examples & Samples

Review and edit technical project documentation related to wayside hardware engineering
Submit revised documentation for formal review and release
Control exchange of released documents between Bombardier and the customer
Record metadata and return review comments to ensure all revisions are controlled
Report on document submittals, their statuses, and revisions
Manage Sharepoint data
Maintain project and product documentation in accordance with ISO requirements and predefined procedures
Support Configuration Management process by assisting engineering with design and change documentation
Complete all other duties as assigned
You hold a Bachelor’s Degree in Engineering, Technical Writing or related discipline
You possess at least three (3) years of experience as a technical writer or in configuration management
You possess strong research skills, including gathering and analyzing data from multiple sources (technical experts and product owners)
You demonstrate the ability to operate independently while establishing strong working relationships with co-workers and cross-functional teams
You possess the ability to adapt well to change in direction and priorities in a project and deadline-oriented environment

Technical Documentation Specialist Resume Examples & Samples

Working collaboratively with Platform Operations staff and with subject matter experts to write, edit, and maintain procedures and documentation
Identifying specific documentation solutions to address business needs and gaps in technical knowledge
Driving large documentation revision and/or restructuring projects that involve multiple stakeholders, processes, and tools across Platform Operations
Developing, implementing, and enforcing standards for procedure and documentation writing, including refining the review and approval process for the department’s knowledge base
Relevant experience and a Master’s degree or PhD or
Relevant Professional Experience
2+ years of technical writing experience or equivalent
1+ year of working knowledge of the UNIX command line
Strong ability to organize information logically and to sequence procedure steps
Proficiency with HTML and Markdown formatting
Familiarity with SQL and at least one scripting language such as Perl or Python
Ability to quickly grasp complex technical information and clearly document it with a level of detail appropriate for the audience
Superb writing skills including impeccable grammar and ability to spot and correct grammatical errors
Self-starter comfortable working either collaboratively or independently in a fast-paced environment
Strong work ethic and positive attitude
Is relocation available for this position: No
Is US Citizenship required: No
Is a Security Clearance Required: No

Technical Documentation Assistant Resume Examples & Samples

Receive all specifications and Engineering Change Notices from engineers. Review master documentation and database to ensure that specification revisions are consistent throughout. Resolve any discrepancies. Incorporate changes in master documentation using advanced word processing and graphics/drawing software. Replace old copies of specifications with new revised specifications. Update the master computerized database and retain master documentation in the vault according to established security procedures. Assume responsibility for the accurate release of on-line procedures for product fabrication
Provide guidance and assistance to professionals in document formatting and generation by operating desktop computer equipment and software, including advanced word processing and spreadsheets, to generate and revise required information
Using database management software, create and maintain databases, including associated forms and reports, as required to track the status of various processes. Utilize database software for evaluation of Specs and configuration checks, approval, and release. Maintain and modify databases as required
Update specification listing on Command Media and edit hyperlinks as required to assure that proper documentation is referenced. Print and distribute updated listing, determining applicability to various groups/individuals
Review new specifications and changes to specifications and documents to determine need for graphics, charts and tables. Interact with engineers preparing documents to ensure uniformity and consistency for the wide diversity of documents
Distribute typing of specifications and changes to other administrative support staff as required. Oversee all typing, ensuring that formats are consistent, time constraints are met, and any questions or problems relating to the typing of documents are resolved. Assure accurate proof reading to achieve the essential spec. accuracy
Maintain the configuration control system for all spec office documents. Follow and ensure the processing of proposed changes by direct contact with responsible personnel in engineering and other departments as needed. Keep all program files, changes, and specifications current. Understand the Factory Works System for spec. upload for on-line fabrication use
Convert various documents to a variety of word processing software packages as required. Type specifications, proposals, reports, and presentations as needed utilizing advanced skills in data processing, spreadsheet, and presentation software. Create electronic forms and instruct others in the use of electronic forms. Process and maintain all incoming and outgoing classified correspondence, logging in appropriate information and preparing any necessary records. Utilize lessons learned to implement translation routines for updated software and formats
Utilize SAP to maintain and/or make changes to organizational assignment of departmental personnel
Provide administrative support as required, and other miscellaneous duties that may fall within the scope of this position
Five (5) years experience, two (2) of which are in a Technical and/or engineering environment with demonstrated abilities to incorporate change notice and specification changes into master documents, produce computer-generated documents, and maintain the configuration control system according to established procedures, using various software programs
Demonstrated proficiency and keyboarding skills in word processing, database management, spreadsheet, presentation, and graphics/drawing software are required
Must be able to organize program specifications and documentation and coordinate the approval and release of documentation
The ability to read and interpret sketches, drawings, change notices, and other engineering data is required, as well as a thorough knowledge base of the products, documentation and local operating procedures used

Technical Documentation Engineer & Requirement Management Engineer Resume Examples & Samples

Determine and apply editorial treatment to product materials 30 %
Edit and re-write portions of technical document and write original content for product documentation for publishing to internal and external customers 40 %
Develop and maintain templates for documents in collaboration with other technical wirters in the organization 15 %
Write or edit internal and external communications 15 %
5+ years of experience required with (preferably 7+ years)
Technical writing or editing
Demonstrated knowledge of commonly used concepts, practices and procedures within the field of technical writing
Bachelor’s Degree in English, Technical Writing, Journalism, Engineering or Communication preferred, but other backgrounds are OK as long as the experience is in line with Technical Writing
Requires both experience and either a degree or knowledge in Engineering
Experience with a variety of writing styles, but primarily Technical
Superior command of the English language including rules and usage
Strong research skill including gathering and analyzing data from multiple sources (technical experts and product owners) to develop the Technical Document or Training Material
Superb interpersonal communication skills
Ability to function effectively as part of a team
Ability to maintain discretion and confidentiality
Ability to carry out tasks with minimal oversight

Technical Documentation & Elearning Resume Examples & Samples

Creation and maintenance (internal/external development) of databases to track participants, feedback, technical issues
Support Vet/POS/PRO pillars with strong brand identity through reliable and current eLearning modules
Represent the Canadian market by participating in Global communication initiatives
Listening - Practices attentive and active listening; can accurately restate the opinions of others even when he/she disagrees
Creativity - Comes up with new and unique idea; easily makes connections among previously unrelated notions
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers
Peer Relationships - Can quickly find common ground and solve problems for the good of all ; can represent his/her own interests and yet be fair to other groups; is seen as a team player and is cooperative
Priority Setting - Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; eliminates roadblocks; creates focus
Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner, open to change; analyzes both successes and failures for clues to improvement
Decision Quality - Makes good decisions based upon a mixture of analysis, wisdom, experience and judgement
Functional/Technical Skills - Has the functional and technical skills to do the job at a high level of accomplishment
Utilize strong biomedical communication skills to bridge key learning concepts with available content and required research
Excellent written and grammar skills in English
Editing, proofreading and document publishing abilities
Proven working experience in technical writing of software documentation
Comfortable presenting in front of a group of strangers and/or peers
Bachelor's degree in biomedical communication/Science degree or related-field
Proven experience working in a technical writing position
Small animal industry experience required
Extensive computer skills; Microsoft Office, plus ability to “self-learn” novel software /platforms
Multimedia skills, Web design and video production an asset
Bilingual (French and English) verbal and written skills an asset

Technical Documentation Specialist Resume Examples & Samples

Write and edit technical documentation to support product releases
The ideal candidate has demonstrable technical writing and editing skills with the ability to explain complex concepts and processes clearly and effectively. He/she has the ability to organize and present a range of technical material to a variety of audiences
1+ years of relevant experience
Exceptional interpersonal skills and the ability to communicate, partner, and collaborate effectively
A demonstrated dedication to considering things from the customer’s perspective
Aptitude to learn fast and a demonstrated ability to lead by example

Technical Documentation Manager Resume Examples & Samples

Manage writers and the technical publications development, production, and deployment activity for the Genesys Technical Publications organization
Note: the successful applicant will be prepared to write technical documentation itself, initially fulltime, and later reduced to balance against managerial duties
Act as a customer advocate in oversight of content production and delivery—ensure the content meets the needs of customers and is highly available to them
Work closely with Genesys product and project teams to ensure smooth, coordinated delivery of technical publications content for product releases. Use requirements documents to understand scope, complexity and likely timelines for documentation delivery. Communicate that understanding to teams of writers
Act as delegate for process approvals at specific project release points
Seek ways to improve documentation processes and content, and to simplify the customer interaction with the product suite. Adopt new technologies and processes that increase the quality and delivery of the documentation overseen
Act as a vocal and productive member of a global team: collaborate with documentation managers and the director of technical publications for the Enterprise Group

Technical Documentation Summer Intern Resume Examples & Samples

Creating validation documentation
CRM Support
Supporting various projects as needed
Pursuing an undergraduate degree in Technical Writing, Information Technology, other Communications specialty, or Business with a minimum 3.0 grade point average
Excellent Microsoft Office skills including Power Point, Visio, and Excel (including Pivot Tables and VLOOKUP)
Prior work experience
Demonstrated experience learning new material quickly and applying that learning
Available Mid-May - August 2017
Completion of Junior year of undergraduate degree, on track to graduate in 2018
Involved in extracurricular activities
Demonstrate management skills in the areas of: leadership, teamwork, innovation, analytical skills and project management

R&D Engineer Technical Documentation Resume Examples & Samples

Work cooperatively as a member of the global user documentation team, supporting the development of software, hardware, and troubleshooting manuals, guides, and online help
Define, gather, and analyze customer requirements for user documentation deliverables
Work with developers to ensure accurate documentation of the applications or equipment
Play an active role in maintaining high-priority customer relationships, as assigned
Manage projects as assigned: create project collateral, plans, schedules, and customer deliverables
Validate accuracy of procedural and reference content against the product being developed
Ability to work independently, self-monitored, as the primary technical writer/project manager on individual projects
Ability to accurately estimate work effort and complete assignments on schedule
Ability to define, gather, and analyze customer requirements for user documentation deliverables
Ability to work with developers to ensure accurate documentation of the applications or equipment
Thorough understanding of the logistical and operational details of professional, high-quality online help systems
A critical eye for evaluating documentation product intuitiveness and usability

Assoc Technical Documentation Specialist Resume Examples & Samples

Self-motivated and high energy
Ability to work within a team and individually with little supervision
Ability to work in an environment that is fluid with constantly changing priorities
Excellent verbal and written skills
Data Oriented
Ability to influence at all levels
Highest level of integrity, honesty and trust
2 plus years working in a manufacturing environment
Knowledge of Bills of Materials, assembly drawings
Ability to read and comprehend ECOs
Familiar with TMS or other business operating system
Good Understanding of revision control
Familiar with AWP products and processes
Understanding of TMS including inventory rules and searches
Familiar with ePDM and SolidWorks, Adobe Acrobat

Technical Documentation Assistant Resume Examples & Samples

Four (4) year's experience, one (1) of which are in a Technical and/or engineering environment with demonstrated abilities to incorporate change notice and specification changes into master documents, produce computer-generated documents, and maintain the configuration control system according to established procedures, using various software programs
Demonstrated proficiency with keyboarding skills, word processing, database management, spreadsheet, presentation, and graphics/drawing software are required
Must be able to organize program specifications, documentation, and coordinate the approval and release of documentation

Technical Documentation Specialist Resume Examples & Samples

O Coordinate ECN’s with Suppliers to ensure timely execution of changes
1 plus years of Microsoft Office computer experience
AS Degree preferred or equivalent experience in a Manufacturing environment
Prefer 1- 2 year of Purchasing experience
Solid understand of processes used in Design Engineering and production material flow
Understanding of how to read and understand multilevel bill of materials
Be able to pick out documentation and structure errors on ECN’s
Knowledge of Microsoft Office and ERP systems, Oracle ERP system experience a plus
Experience with ECN management process a plus
Proven ability to organize and prioritize
Ability to work in a fast paced Team Environment

Technical Documentation Specialist Resume Examples & Samples

Bachelor’s degree in Science (previous biotechnology industry experience is preferable.)
Basic training in MS office and SharePoint
Basic understanding of some documentation types used in bio-pharmaceutical Company
Good communication skills to interact with different groups in the organization (if needed), to get clarity with respect to the documents

Technical Documentation Manager Resume Examples & Samples

Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience
Strong knowledge of Microsoft Excel, Word, SQL, and VB Scripting
Some experience or exposure to image capture (ICR/OCR) technology
Excellent written and verbal communication skills required to interact with case teams and IT in order to communicate schedules along with coordinating document development, data capture and QA

Technical Documentation Specialist Resume Examples & Samples

3) Assist with data extraction from reporting systems to assist in the completion of Quality Reports, Country Dashboards, Monthly overview report, Adhoc Requests from management and key internal and external business partners
4) Assist in the generation of customized data sets (e.g. JReview/ Rave), creating reports from Microstrategy (Impact) to support audit planning, audit site selection, audit preparation, providing the SALs with audit site selection by utilizing the Risk dashboards and obtain listings for data listing audits and other audits as required
5) Support Audit Operations and Business Excellence related tasks as required
BS/AS required
3 years’ experience in the in the life sciences industry; preference is for experience in clinical research activities, project management or project controlling
Incumbent must be confident and adept in the use of computerized databases and other applications e.g. MS Access, MS excel, SharePoint, MS OneNote, MS PowerPoint, Outlook
The incumbent must possess strong interpersonal and oral and written communication skills
Oral and written proficiency in the English language is required
Good project management skills, including effective planning, task management and co-ordination
Exceptional organizational skills, attention to detail and excellent follow through
Professionalism is mandatory, as the incumbent must interact directly with varying levels of the clients staff. The ability to develop interdepartmental relationships and to work across the Global organization is critical
Some global travel may be required

Technical Documentation Specialist Resume Examples & Samples

Excellent written and oral communication skills, including training and presentation skills
Experience in training design and delivery, including experience with computer-based training
Experience with desktop publishing tools, including experience creating and modifying graphic objects
Strong understanding of document formatting and presentation techniques
Skill in organization, prioritization, and attention to detail
Ability to adapt to changing organizational and operational needs
Coordinate with IT and Business leaders to assess technical education needs and objectives
Assess, analyze, and report on end user technical education needs
Develop and coordinate an overall technical training curriculum for end users of all levels
Assess, recommend, and purchase training solutions and services to achieve desired business capabilities and skill levels for end users
Design, develop, and deliver technical education materials and tools to achieve desired business capabilities and skill levels for end users for both new as well as existing software applications and solutions, including course materials, training exercises and skills evaluations
Coordinate or present instructor-led training sessions to support major technical implementations and facilitate train-the-trainer sessions
Review technical training materials and documentation and keep them up-to-date
Create and communicate training schedules in consultation with key stakeholders
Establish and maintain technical training environments and coordinate with Organizational Development to track training participants’ status and results
Create, coordinate, and administer training event feedback mechanisms
Analyze feedback results, make recommendations for training improvement, and integrate changes in curriculum and/or courses
Work with IT groups to keep apprised of changes and upcoming implementations for software applications and solutions
Stay up-to-date with developments in both commercial and custom-built software applications and solutions within Southern Wine & Spirits
Conduct research into computer-based training products and services in support of development and purchasing efforts
Stay up-to-date on the latest trends and best practices related to training and end user documentation
Mentor peers to help them build capabilities
Improve efficiency of team
Proven experience with adult learning principles, methodologies, and course design techniques
Experience with building and maintaining course and participant databases
Good understanding of the organization’s business goals and objectives
Good time management skills (i.e. works efficiently)
Excellent interpersonal skills, with a focus on teaching, motivation, and a positive attitude
Ability to conduct research into course development and delivery concepts, as well as technical software issues
Ability to absorb new ideas and concepts quickly
Good analytical and problem solving abilities
Ability to analyze target audience and to present ideas in user-friendly language
Ability to utilize existing resources to resolve problems
In-depth, hands-on knowledge of SGWS’s enterprise and desktop applications
Capability to understand SGWS’s application portfolio as well as how the different systems contribute to daily business operations
3 or more years of work experience
1 or more years of work experience in IT, including at least one year of experience in a training coordination role
Experience with training design and delivery, including experience with computer-based training

Technical Documentation Manager Resume Examples & Samples

You will work directly with product development and product marketing leadership to identify and implement strategies for developing and delivering user assistance content for our current and next-generation 2D and 3D machine vision software and hardware
You will have both direct and indirect reports, and you will report to the Manager of Engineering Services, part of the core Cognex engineering team
You will hire, train, mentor, and manage team members throughout their employment lifecycles. You will manage the department budget, including headcount projections
You will continue to develop and evolve our tooling and practices, including our authoring platforms (MadCap Flare, Creative Suite, SketchUp, Framemaker), version control system (Subversion and Git), and our continuous-integration build environment (TeamCity). You will work directly with senior engineering and marketing leadership to make community-generated content available more broadly and to provide a more seamless online experience for our users
You will work with marketing, product development, and content development leadership in the US and Europe
You will be comfortable working with C-suite management to articulate and drive forward a clear vision for Cognex's content strategy. You will infuse your team with a work hard/move fast ethos. Your team creates and deploys content for new technology as it is developed
You will be a key stakeholder and decision maker in product development and design decisions. You and your team will be listened to. You will lead the use of our Confluence wiki as your team's primary internal documentation platform, both for obtaining design and engineering information, and for creating and sharing internal documentation
You will work closely with our UX team
You have a minimum of 3-5 years line management experience in a technical documentation or engineering discipline. You have significant experience using, supporting, and deploying a sophisticated version control system, preferably Git. You have experience working with APIs, and you have developed content with and for our developers
You have experience implementing and supporting content modularity and reuse
You are comfortable using shell scripts (bash, batch, or Powershell) to automate tasks, build tooling, and improve team productivity. You are a passionate learner and teacher
You’re happy working directly with markup, whether it's a custom XML application, XHTML, Markdown, MediaWiki, or old-school Confluence
You’re a good writer

Technical Documentation Administrator Resume Examples & Samples

Assist in maintaining Technical Data including indexing, distribution, updating, uploading, release, reproduction, storage, backup and disposal
Assist in Emergent tasks managing activities
Assist in managing the Technical Library content including protected items (Controlled Goods and International Traffic in Arms Regulations (ITAR))
Other duties and responsibilities as needed
Experience with office management tools (Microsoft Office software in particular)
Experience in exercising discretion and confidentiality with sensitive company information
Excellent organizational skills with an ability to think proactively and prioritize work
Keen attention to detail with an ability to spot errors
Must have or be eligible for a Canadian Secret Security Clearance and Controlled Goods Clearance