Technical Documentation Job Description

Technical Documentation Job Description

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Technical documentation provides end-user support with Microsoft Office Suites, Adobe products, as well as a variety of department specific software.

Technical Documentation Duties & Responsibilities

To write an effective technical documentation job description, begin by listing detailed duties, responsibilities and expectations. We have included technical documentation job description templates that you can modify and use.

Sample responsibilities for this position include:

Plan, research, write, publish, and maintain high-quality content for a developer audience
Write code examples
Collaborate with product managers, developers, and other writers to identify documentation needs and use caseslan, research, write, publish, and maintain high-quality content for a developer audience
Collaborate with product managers, developers, and
Manage complex documentation projects
Build strong working relationships with subject matter experts, technical leads, and other stakeholders
Work with Technical Operations Documentation Manager to obtain understanding of the documentation requirements
Manage and lead a team of very technical writers
Plan and grow the team to fit the needs of a sophisticated and growing product
Lead the information architecture for a product with complex and overlapping developer, administrator, and operational needs

Technical Documentation Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technical Documentation

List any licenses or certifications required by the position: HIPAA, HITECH, HITRUST, ISO, ITIL, CM, COBOL

Education for Technical Documentation

Typically a job would require a certain level of education.

Employers hiring for the technical documentation job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Technical, Engineering, Writing, English, Computer Science, Education, Science, Journalism, Communications, Business

Skills for Technical Documentation

Desired skills for technical documentation include:

Air Force networks and organizations
Business systems
CSS
Graphics editing software
Microsoft Office
Pneumatic
SharePoint
Adobe Acrobat
Cataloging and archiving techniques
Database programs

Desired experience for technical documentation includes:

BA/BS in English, Technical Communications or related field
Microsoft Outlook, Excel and Power Point, intermediate level required
Ability to understand and interpret aircraft engine repair manuals and processes
Strong technical report writing background – preferably in the aviation industry
Verified Proficiency in Microsoft Outlook, Excel and PowerPoint
System Administration background is a plus

Technical Documentation Examples

1

Technical Documentation Job Description

Job Description Example
Our innovative and growing company is looking for a technical documentation. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical documentation
  • Help bring the voice of the user to the development process
  • Experience and skill managing a very senior, very knowledgeable writing staff
  • A keen interest in technology, and ability to learn new technologies quickly
  • Ability to influence product design in the direction of simplicity and usability
  • Stay up to date on product changes, customer use cases, and support issues by integrating with specialty groups within the Global Support Services and Customer Experience and Engagement teams
  • Keep current on product changes, customer use cases, and support issues by integrating with specialty groups within the Global Support Services and Customer Experience and Engagement teams
  • Keep up-to-date with product changes, customer use cases, and support issues by integrating with specialty groups from our support teams
  • Document new REST APIs and SDKs
  • Write release notes and other support documentation
  • Work with engineering and marketing staff to develop, write, and edit technical papers
Qualifications for technical documentation
  • Strong technical aptitude with the desire to continuously learn and understand new technologies
  • Ability to own complex documentation projects with minimal supervision
  • Great people and communication skills, and a desire to interact directly with nonprofits
  • Proven ability to write for general audiences, more traditional technical audiences
  • Focus on quality and details and ability to learn new technologies quickly
  • Experience strategizing and developing technical documentation architecture
2

Technical Documentation Job Description

Job Description Example
Our growing company is hiring for a technical documentation. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical documentation
  • Directly drive customer adoption and use of our services and products adoption
  • Learn from our customers and improve their experiences
  • Work closely with engineering, marketing to plan and deliver technical guidance
  • Manage a talented, dedicated, diverse team of content developers and program managers
  • Seek ways to improve documentation processes and content, and to simplify the customer interaction with the product suite
  • Project-manage the assembly of the full windfarm engineering documentation package from various internal and external contributors
  • Support Sales Teams and Package managers in clarifying and agreeing to client requirements regarding technical documentation
  • Keep overview of contractual obligations in respect to engineering documentation and describe it for the Package Team
  • Contribute to establishing timeline and work breakdown structure for engineering/technical documentation that aligns with the contract and project schedule
  • Establish agreements with documentation contributors that align with contract obligations and work breakdown structure
Qualifications for technical documentation
  • Experience with documentation data analysis, including traffic reports, user satisfaction ratings, and SEO
  • Experience delivering and managing collaborative documentation (such as community contributions)
  • Experience with video and image editing software Position location is flexible for the right candidate
  • Bachelor’s degree with 9+ years experience OR Master’s degree with 7+ years
  • Experience in regulated industry, IVD preferable
  • 5-years’ experience working as a technical editor
3

Technical Documentation Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of technical documentation. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical documentation
  • Manage, in coordination with Project staff, incoming and outgoing client comment sheets with technical content
  • Maintain oversight of configuration management / revision control of technical documents to ensure consistency amongst stakeholders including documents and drawings provided by sub-suppliers
  • Release latest version of site documentation and ensure it is appropriate to project specific requirements
  • Overall Quality control review of technical documentation to ensure documents meet the appropriate technical documentation standard and contractual obligations in format/form and markings
  • Point of contact for the customer and project team regarding technical /engineering documentation during project execution
  • Turning product requirements, from Product Management and others, into detailed, actionable product specifications
  • Acting as a translator between hardware and software teams, in order to ensure that our end user experience is consistent, regardless of the platform
  • Managing our growing database of design specifications and other documentation
  • Making sure that our documents align with one another – finding inconsistencies and working with the design team to identify a resolution (making sure that all I’s are dotted, and all T’s are crossed)
  • Managing language translations for both written text and recorded speech
Qualifications for technical documentation
  • Interviews subject matter experts
  • Reads journals, reports, and other material to become familiar with product technologies and production methods
  • Reviews published materials
  • Recommends revisions or changes in scope, format, content
  • Recommends methods of reproduction and binding
  • Reviews and understands client requirements and prepares information appropriate for the audience
4

Technical Documentation Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of technical documentation. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical documentation
  • Introduce new and improved processes and methodologies where applicable
  • Supports the Technical Documentation Specialist – Raw Material and Regulatory Managers as necessary
  • Manages and audits own work (under supervision and review of Manager) and assists other Technical Services personnel as needed
  • Maintains an understanding of the relationship between ingredients and their nutritional value, interprets and applies technical quality specifications and effectively communicates approval of change with indication of timeframe and required actions for the transition
  • Reviews and approves submissions to Oracle Formulation Add/Change Forms prior to Master Data executing these changes in Oracle
  • Work with a team of writers, illustrators, and other editors based in our three main locations (Sunnyvale, CA
  • Responsible for working with SAP SME to develop work instructions
  • Request, collect, and organize data
  • Navigate SAP UI and process business tasks to gather necessary information to develop work instruction guides
  • Keep records of tasks completed and provide summaries of items needed to complete work instruction guides
Qualifications for technical documentation
  • Demonstrated ability to learn, retain, and articulate information on appropriate subject matter
  • Experience with various forms of documentation delivery technologies, including DITA/XML, markdown, and HTML
  • Implement and facilitate quality management program, initiatives, process development and process improvement by working with cross-functional representation across multiple sites to ensure buy-in and adherence to processes and to assure a high level of quality products and services
  • Integrate and align the processes that will best achieve the desired results
  • Identify the interface of key activities within and between the functions of the organization
  • Review and analyze data and customer-facing documentation to ensure high quality products are being produced and to minimize unnecessary rework
5

Technical Documentation Job Description

Job Description Example
Our company is searching for experienced candidates for the position of technical documentation. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical documentation
  • Provide input to design, layout and text
  • Manage the process and editing of the James Webb Space Telescope Proposal Instructions package
  • Manage specific components of the annual user community call for proposals
  • Support the creation of documentation for external and internal technical
  • Collaborate with astronomers, engineers and other technical personnel to understand relevant technical issues and concepts, determine requirements, and translate requirements into easily understandable text
  • Primary responsibility is to lead Spare Parts Catalog process and development
  • Guides technical review of systems and develops improvement plans
  • Manage and coordinates with different stakeholders Project Check List requirements, resource planning, project overview plan and prioritizing of deliverables to secure SPD contract dates are met
  • Engage and understand Eng
  • Review and ensure modules are illustrated according to BoM’s
Qualifications for technical documentation
  • Oversee supplier surveillance activities and participate in supplier surveillance of suppliers
  • Communicate and coordinate quality issues and performance measures with project management team on a regular basis
  • Participate in advanced quality planning during design, contract, and process reviews
  • Conduct audits and work with management and responsible team members to assure timely correction action implementation to close identified gaps
  • Present information effectively to all levels of the company in electronic, oral, and/or written form, adhering to corporate branding policies and in accordance with the organization’s communications strategy
  • Collect, report, verify, validate and maintain product and quality metrics, as needed

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