Store Leader Resume Samples

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M Batz
Mohammed
Batz
311 Daugherty Ports
Los Angeles
CA
+1 (555) 199 8956
311 Daugherty Ports
Los Angeles
CA
Phone
p +1 (555) 199 8956
Experience Experience
Houston, TX
Assistant Store Leader
Houston, TX
O'Connell, Conn and Cole
Houston, TX
Assistant Store Leader
  • Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists
  • Execute merchandising plans timely and completely, and build upon the prescribed plans to achieve maximum sales and minimal shrink
  • Contributing to Team Success – Actively participates as a member of a team to move the team toward the completion of goals
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up‐to‐date
  • Ensure all store fixtures and equipment is in proper working order
  • Assist store team in meeting sales, profit and shrink goals and accomplish administrative and operational duties set by Store Leader
Boston, MA
Assistant Store Leader Program Cleveland West
Boston, MA
Koepp LLC
Boston, MA
Assistant Store Leader Program Cleveland West
  • Follow and improve the Assistant Store Leader Work Design
  • Understand and manage all Key Performance Indicators to ensure proper operation of the store
  • Reward and recognize Team Leaders and Team Members for outstanding performance, as well as addressing under performance by analyzing all service metrics
  • Promote the continuous development of diverse talent of Team Members and identify candidates for the Team Leader Development Program
  • Make the store a great place to work creatively through events, fun exercises or any other avenue to build team morale
  • Complete final interviews and make all hiring decisions for areas of responsibility in conjunction with the Team Leaders
  • Manage entire store in the absence of the Store Leader
present
Philadelphia, PA
Store Leader
Philadelphia, PA
Gislason-Rau
present
Philadelphia, PA
Store Leader
present
  • Manage all operations, budgeting, planning, and visual merchandising
  • Responsible for assisting the Store Manager with overall performance of all employees and monthly coaching sessions
  • Support the Store Manager in running the sales floor and resolving customer service issues
  • Provide ongoing training and development for all team members
  • Provide initial and frequent ongoing training and development for all team members
  • Support the total shopping environment, including visual and operational elements, and the guest relationships that lead to sales and repeat business
  • 7-Eleven is committed to creating an environment that encourages and rewards excellence, providing a range of benefits that includes
Education Education
Bachelor’s Degree
Bachelor’s Degree
University of San Francisco
Bachelor’s Degree
Skills Skills
  • Ability to lead by example, strong leadership profile
  • Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
  • Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner
  • Proficient ability to carry out instructions furnished in written, oral or diagram form
  • Proficient understanding of basic math functions (add, subtract, multiply, divide)
  • Proficient problem solving skills and judgment abilities
  • Recruit great people, interview them, and select individuals that live our core values and will stop at nothing to serve our customers
  • Working knowledge of alphabetizing
  • Ability to deliver bank deposits according to loss prevention safety guidelines
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15 Store Leader resume templates

1

Store Leader Resume Examples & Samples

  • Support the Store Manager in running the sales floor and resolving customer service issues
  • Provide secondary leadership guidance to the store
  • Responsible for assisting the Store Manager with overall performance of all employees and monthly coaching sessions
2

Acting Store Leader Resume Examples & Samples

  • Customer facing environment – can occasionally require outbound business development (cold calls, call back, special events, etc.)
  • Assist SM to manage in-store inventory and cash controls by ensuring adherence to all operations policies and procedures with specific focus on post-sales support (e.g. repairs, returns, loaner phones), inventory counts and invoice audits
  • 1-2 years of retail sales or customer service experience
  • Comfortable with technology such as computers, mobile devices and digital merchandising
3

Store Leader Resume Examples & Samples

  • Directs and supervises total store operational job functions and tasks. Ensures completion of operational tasks with a sense of urgency and efficiency with a strong emphasis on detail to create and support an outstanding shopping experience for our customers
  • Observes and coaches selling floor behaviors that contribute to making sales plan, through the core metrics of conversion, and IPT
  • Checks in and monitors register behaviors that improve the service experience with a timely check out experience, that is friendly and behaviorally focused on leaving a lasting impression that encourages participation in our loyalty program
  • Establish self through active participation in supporting total store priorities whenever required
  • Share ownership of store family behavior, performance and engagement
4

Acting Store Leader Resume Examples & Samples

  • Assist the Store Manager to drive and contribute to the store’s overall achievement of sales targets
  • Member facing environment – can occasionally require outbound business development (cold calls, call back, special events, etc.)
  • Support the Store Manager in running the sales floor and resolving member service issues
  • Receive various training in areas of compliance, inventory, sales, HR, service, and member experience
5

Store Leader, Bloomingdale s The Outlet Store Resume Examples & Samples

  • Directs and leads the activities of the entire support team to ensure all merchandising, logistics, and visual directives are executed consistently to standard
  • Ensure new hires complete orientation/on-boarding education requirements
  • Consistently coach team and use PDR content to communicate and establish clear standards/expectations for selling/support behaviors and empowered/self-driven business ownership
  • Capitalize on a strategic succession plan that anticipates job openings and develops internal talent
  • Ability to work well with all levels to build teams and partnerships
6

Store Leader, Selling & Service Resume Examples & Samples

  • Responsible for maintaining all merchandise standards and directives throughout all FOBs, ensuring agreed upon floor plans are executed in a timely manner. Initiates and executes all signing standards throughout the store including “up/down”, price point and seasonal trend
  • Observes and coaches fitting room behaviors that contribute to a clean, neat, easy to shop environment, and an urgency to get the goods back in front of the customer
  • Actively own associate development post on-boarding including follow up courses, & mentor assignments
7

Store Leader Resume Examples & Samples

  • Provide best-in- class guest service: promptly greet guests, respond to and handle guest concerns quickly, effectively and courteously; align guest needs with GameStop product and benefit solutions; recommend additional items as appropriate; and ensure every guest is thanked for shopping at GameStop; ensure all store associates consistently provide best-in-class guest service
  • Support the total shopping environment, including visual and operational elements, and the guest relationships that lead to sales and repeat business
  • Recruit, hire, assess, develop, and retain people committed to outstanding guest service
  • Schedule store associates to achieve optimum guest service levels, and delegate store tasks to ensure proper completion in an environment that puts the guest first
  • Provide timely and appropriate feedback to all store associates concerning performance, including daily coaching, conducting performance coaching discussions as appropriate, and writing and presenting annual performance appraisals
  • Communicate clearly and regularly with store associates, other Store Leaders, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives are implemented according to plan
  • Protect company assets through effective inventory control and loss prevention practices
  • Lead store associates in meeting sales, profit and shrink goals
  • Ensure that all areas of the store are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order
  • Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system
  • Manage all in-store merchandising activity and stock levels; communicate all shortages, record discrepancies and out of stock issues to the District Leader and Regional Loss Prevention Leader
  • Ensure the sales floor is attended by a supervisor at all times, and the store always has a supervisory employee present
  • Train store associates on all aspects of their jobs, including all company/store policies, procedures and guidelines
  • Ensure all Affirmative Action Program initiatives including proper completion of additional paperwork, document retention, and employment procedures and practices are adhered (*applies only to positions at a military base store)
  • Form professional partnerships with appropriate military personnel on assigned military base including the Supply Base Leader (SBM). (*applies only to positions at a military base store)
  • Must be at least 18 years of age and present state-required proof of age documents
  • High school diploma or GED required; An Associate’s or accredited Bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred
  • Three or more years of retail sales, guest service, and/or management/leadership experience required; at least 1 year of retail management experience preferred
  • Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day)
  • Must be able to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders
  • Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%)
  • Must be able to work a minimum of 44 hours per week
  • Proficient guest service skills
  • Ability to lead in a fast-paced, rapidly changing environment that includes multiple overlapping priorities
  • Proficient knowledge of operating a point-of-sale computer system and properly completing required paperwork
  • Proficient understanding of basic math functions (add, subtract, multiply, divide)
  • Working knowledge of alphabetizing
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia
  • Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner
  • Proficient problem solving skills and judgment abilities
  • Proficient ability to carry out instructions furnished in written, oral or diagram form
  • Ability to work extended hours/days as necessary, including Sundays
  • Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, affirmative action, and ethical responsibilities
8

Getgo Assistant Store Leader Resume Examples & Samples

  • Recognize business trends and opportunities within the store, market and organization, and proactively manage inventory levels to increase sales, control costs, and reduce waste
  • Collaborate with Store Leadership to support the allocation of resources, and prioritize work through effective scheduling, managing of labor and productivity, and delegation of tasks and responsibilities
  • Adhere to and follow up on work designs for Team Members and front-line leadership tasks and responsibilities, and utilize problem solving techniques to make performance improvements within the store
  • Ensure conditions throughout the store meet or exceed all internal and external standards, compliance, and regulations. Responsible for continuous assessment of standards, compliance, and regulations, and communicating any deficiencies immediately to supervision
9

Store Leader, GGO Resume Examples & Samples

  • Hold yourself accountable to the highest operational standards
  • Mechanical
  • Manages Team Execution
10

Getgo Store Leader Resume Examples & Samples

  • Execute merchandising plans timely and completely, and builds upon the prescribed plans to achieve maximum sales and minimal shrink
  • Prioritize work through effective scheduling, managing of labor and productivity, and delegation of tasks and responsibilities
  • Provide continuous support and coaching to Team Members related to a safety, sales, service and performance culture. Utilize recognition to maintain successful performance. Model core values and possesses skills for success. Inspire others through passion, integrity and a dedication to the business
  • Provide appropriate training for Team Members, and validate all are trained to perform their jobs safely and effectively with Customer Service being a priority
  • Supervision of team members in one department
  • Conflict Resolution
  • Innovation Management
11

Store Leader Resume Examples & Samples

  • Use Petco Promoter and Grooming Promoter to measure GUEST feedback, Celebrate and Coach!
  • Train all store partners how to promote and support our Pet Services guest experience through GUEST+ model engagement
  • Using sales, payroll, margin, pet services P&L, Adoption, and e-commerce reports monitor the performance of each business and develop plans to correct any area missing their target
  • Bachelor’s degree (or on track to graduate by May)
  • Passion for retail management and the retail industry
  • Strong leadership and coaching skills
12

Assistant Store Leader Program Akron Resume Examples & Samples

  • Manage entire store in the absence of the Store Leader
  • Complete final interviews and make all hiring decisions for areas of responsibility in conjunction with the Team Leaders
  • Ensure all Team Members receive an enriching on-boarding process and comprehensive training
  • Conduct regular team meetings to keep Team Leaders informed of current events and to gain feedback
  • Adaptability
  • Sales/Salesmanship
13

Assistant Store Leader Program Cleveland East Resume Examples & Samples

  • Provide modeling and coaching to all Team Members by giving timely feedback on a regular basis to guide them to success and completing thorough evaluations that give growth objectives
  • Responsible for budget development, expense control and/or revenue generation for multiple departments or divisions. Amount of Budgetary Responsibility: \mm +
  • Mentoring
14

Assistant Store Leader Program Cleveland West Resume Examples & Samples

  • Communicate the company's strategic plan as well as the store's specific plan to the Team Leaders and ensure they are supporting these plans in their daily operations
  • Ensure Team Leaders are scheduling Team Members through SMART Track and delegating work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable)
  • Maintain legal compliance in all areas
15

Assistant Store Leader Program Erie Pennsylvania Area Resume Examples & Samples

  • Promote the continuous development of diverse talent of Team Members and identify candidates for the Team Leader Development Program
  • Execute all business initiatives, 6S, GEBS/ROCI, etc and monitor adherence to these programs and initiatives
  • Responsible for direct and indirect supervision of team members in one or more departments
  • Presentation & Verbal Communic
16

Assistant Store Leader Program Pittsburgh City Resume Examples & Samples

  • Reward and recognize Team Leaders and Team Members for outstanding performance, as well as addressing under performance by analyzing all service metrics
  • Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs
  • Interact daily with customers, identify trends, set goals and create and implement action plans
  • Control department costs by effectively ordering and utilizing supplies, monitoring and improving operations to increase profitability
  • Understand and manage all Key Performance Indicators to ensure proper operation of the store
  • Analytical
  • Composure
  • Open to Feedback
17

Assistant Store Leader Program Youngstown Area Resume Examples & Samples

  • Know, understand and model safe work practices and food safety at all times by promoting a zero defects incident attitude, proper training, coaching and recognition of Team Leaders and Team Members to ensure all equipment is properly maintained, cleanliness expectations and sanitation requirements are met
  • Promote inclusion, diversity, mutual respect and dignity among Team Leaders and Team Members
  • Ensure departmental financial information is accurate, sales are correctly stated, purchases are recorded correctly and inventory counts are accurate
  • Gets Things Done
  • Computer Skills
18

Assistant Store Leader Resume Examples & Samples

  • Provide best in class guest service: promptly greet guests, respond to guest concerns and complaints quickly, effectively and courteously; align guest needs with GameStop product and benefit solutions, and recommend additional items as appropriate, and ensure every guest is thanked for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store to assist them
  • Promptly process guest purchases/return transactions via Point‐of‐Sale computer system via PC keyboard, including making accurate change, placing merchandise in a bag, and removing receipt from the printer to give to guest
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally, using the prescriptive phone greeting provided by GameStop
  • Promote GameStop’s unique guest benefits: new title reservations program, and Power Up Rewards guest loyalty program
  • Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided
  • Provide timely and appropriate feedback to the Store Leader concerning staff performance and address as directed
  • Assist the Store Leader with training store associates in all aspects of their job responsibilities, including company/store policies procedures, and guidelines
  • In partnership with the Store Leader, conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor
  • Assist store team in meeting sales, profit and shrink goals and accomplish administrative and operational duties set by Store Leader
  • Count, balance and reconcile daily business transaction totals correctly and accurately in the point‐of‐sale (POS) system; ensure that Game Planner and all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily per established guidelines
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader
  • Adhere to all loss prevention guidelines, including but not limited to, visually inspect associates' and leaders' packages and/or belongings
  • Ensure all store fixtures and equipment is in proper working order
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up‐to‐date
  • Must be at least 18 years of age and present state‐required proof of age documents
  • High school diploma or GED required; An Associate’s or accredited Bachelor’s degree with an emphasis in business, marketing,
  • Merchandising, or related field preferred
  • At least 2 years of retail sales, guest service, and/or leadership/management experience required; at least 6 months of retail
  • Must be able to bend, stoop, reach with arms / hands, climb on ladders, and lift merchandise weighing up to 50 lbs. from
  • Ground level to minimum height of 4 feet
  • Must be able to work alone and move throughout the store unassisted for up to 12 hours
  • Must have transportation to make bank deposits as needed according to Company guidelines
  • Proficient ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred
  • Ability to work in a fast‐paced, rapidly changing environment
  • Proficient knowledge of operating a point‐of‐sale computer system and properly completing required paperwork
  • Proficient self‐motivation and ability to work as a team to complete necessary tasks in a timely manner
  • Ability to deliver bank deposits according to loss prevention safety guidelines
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
  • Demonstrated commitment to all Respectful Workplace policies, procedures, and general expectations
  • Possess or acquire during employment on‐boarding a working understanding of military ranks and related insignia (*applies only to positions in stores located on military bases)
19

Get Go Senior Store Leader Resume Examples & Samples

  • Coach the team so everyone can help drive incredible store success. Hold the team accountable to exceptional product quality, service, store conditions and cleanliness
  • Support front-line leader decision making through coaching and collaborative action planning in order to meet or exceed key performance metric targets/projections
  • Execute merchandising plans timely and completely and build upon the prescribed plans to achieve maximum sales and minimal shrink
  • Allocate resources and prioritize work through effective scheduling, managing of labor and productivity and delegation of tasks and responsibilities
  • Assess staffing levels and hiring needs within the store. Coach and consult with front-line leaders and share responsibility for applicant review, conducting interviews and completing the hiring and on-boarding process. Support continuous development of front-line leaders through clarification of selection and hiring expectations. Encourage Inclusion and Diversity when making hiring decisions
  • Promote ongoing professional development of all Team Members and front-line leaders through the talent management processes (development plans, career pathing discussions, and special projects). Apply a philosophy of "finding and developing my own replacement."
  • Builds High Performance Teams
  • Communicate w/Courage & Impact
  • Strategic Thinking & Planning
20

Senior Store Leader Resume Examples & Samples

  • Take an active approach in assessing the market where operating and develop relationships and partnerships within the building and in the community. Share and promote vision with Team Members and customers and is passionate about the quick service restaurant concept
  • Recognize business trends and opportunities within the store, market and organization and proactively manages inventory levels to increase sales, control costs, and reduce waste
  • Provide appropriate training for Team Members and front-line leaders and validate all are trained to perform their jobs safely and effectively with Customer Service being a priority
  • Adhere to work designs for Team Members and front-line leadership tasks and responsibilities and utilize problem solving techniques to make performance improvements within the store
  • Ensure conditions throughout the store meet or exceed all internal and external standards, compliance, and regulations. Responsible for continuos assessment of standards, compliance, and regulations, and communicating any deficiencies immediately to supervision
21

Assistant Store Leader Resume Examples & Samples

  • Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products
  • Support Store Leadership decisions through coaching and collaborative action planning with front-line leadership and Team Members in order to meet or exceed key performance metric targets/projections
  • Execute merchandising plans timely and completely, and build upon the prescribed plans to achieve maximum sales and minimal shrink
  • Promote ongoing professional development of all Team Members and front-line leaders through the talent management processes (development plans, career pathing discussions, and special projects). Apply a philosophy of "finding and developing my own replacement"
  • Provide appropriate training for Team Members and front-line leaders, and validate all are trained to perform their jobs safely and effectively with Customer Service being a priority
  • Responsible for budget development, expense control and/or revenue generation for a department
22

Senior Store Leader, Outlet Resume Examples & Samples

  • You will live Our Values: People, Quality, Service and Innovation
  • Leads the luxury service experience and serves as the liaison in communication between the Home Office and the Outlet(s)
  • Leads home store plus up to five Outlets
  • Conducts at least one but not limited to a 2-day visit in each Outlet per quarter depending on the demands of the business
  • Achieves budgeted sales, payroll and inventory goals. Analyzes sales trends and develops plans and schedules to maximize profits and minimize costs in each location of responsibility
  • Consistently exceeds the expectations and requirements of both internal and external customers
  • Provides ongoing sales and merchandise training for the team(s) to achieve sales goals
  • Dedicated to recruiting, hiring, training, coaching and developing all members of the team(s) for bench strength
  • Ensures each Outlet location of responsibility is fully staffed and turnover is kept to a minimum
  • Provides challenging goals and assignments to ensure all associates are trained and performing to company expectations
  • Motivates and develops associates by providing frequent developmental discussions, merchandise training, sales and service techniques
  • Participates in weekly leadership meetings to discuss business sales trends, merchandise assortment and inventory levels, new operations procedures, and hiring needs in home store. Assists with setting weekly and monthly goals in Outlet locations of responsibility
  • Participates in team meetings goals, enhancing selling techniques, seasonal promotions, home office updates, and individual recognition
  • Maintains standards for visual merchandising, Outlet cleanliness, safety, and operations – all executed and implemented in a timely manner
  • Coordinates sales and promotion activities and ensures Outlet visual merchandising standards are maintained consistently with company directives
  • Maintains operational excellence in inventory procedures, ensuring MOS/RTV are completed accurately
  • Diligent supervising, accuracy of inventory movement and home delivery (HDL)
  • Consistently enforces all company policies and procedures. Performs opening/closing procedures and ensures bank deposits are done daily
  • Keeps open and responsive communication with Senior Field Leader
  • Ensures Outlet standards and processes are consistently maintained at all times