Disney Store Resume Samples

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B Kunde

Beulah

Kunde

694 Barry Point

Dallas

+1 (555) 381 1273

694 Barry Point

Dallas

Phone

p +1 (555) 381 1273

Experience Experience

New York, NY

Disney Store

New York, NY

Oberbrunner, Gusikowski and Stiedemann

New York, NY

Disney Store

Assists Store Manager with induction training of all new Cast Members in all areas relevant to Loss Prevention
Inspires Cast to achieve maximum performance levels through daily feedback and performance management
Works with Loss Prevention Area/Sr. Representative on prosecution decisions
Assist in the recruitment and training of new Loss Prevention Cast Members
Drives the performance of the team to achieve and improve Magic Touch (Mystery Shop) results
Accurately completes the Cash Management Worksheet
Identifies situations that create the opportunity for theft. Works with Store Leadership Team to find solutions to these opportunities

Los Angeles, CA

Marketing Coordinator, The Disney Store

Los Angeles, CA

Sipes Inc

Los Angeles, CA

Marketing Coordinator, The Disney Store

Support the Marketing Supervisor with the delivery of defined European campaigns
Be a Marketing Franchise lead
Share highlights with the team
Lead Franchise campaigns development alongside the Marketing Manager. Consolidate Marketing Plan and ensure it delivers against marketing and business objectives. Produce campaign overview, including results and learnings
Keep on-going track of competitor and market activity, whilst keeping an on-going programme of best practices sharing with Marketing Manager and the franchise team
Responsible for campaign budget control
Coordinate the delivery of defined ongoing Marketing programmes including bounce back promotions, Friends and Family etc. Work with Marketing Manager on the reports and gain feedback on these programmes, looking for ways to improve them in the future

present

Los Angeles, CA

Marketing Manager, the Disney Store

Los Angeles, CA

Sipes Group

present

Los Angeles, CA

Marketing Manager, the Disney Store

present

Have direct line management responsibility and lead the team to deliver against key business objectives and strive for continuous improvement of process and team performance
Manage partnerships across all departments of TWDC and with third parties through Disney Media+ and Disney Media Distribution in the UK and support the other markets to raise TDSE brand awareness, footfall and revenue. Drive promotions and events that support key franchise campaigns in line with the TDSE Marketing calendar and the wider TWDC strategy. Collaborate and support TWDC Cross Company projects
Work in partnership with the Communications teams to deliver a PR strategy that ensures that Disney Store is front of mind for retail-tainment and that key products and ranges are proactively promoted
Oversee the Supervisor in communication with creative agencies, content shoots and castings. Manage the approval processes with various stakeholders and studios to ensure delivery deadlines are achieved
Work with the Franchise teams across TWDC to provide updates on performance and Marketing activity to support each Franchise. Provide insight to TDS teams on new releases, content and franchise updates
Support new store openings and refurbishments with a programme of opening activity that includes pre-awareness, opening and post opening support including events, advertising, PR (in partnership with the Communications teams) and local partnerships
Support the delivery of the fresh content creation for roll-out on multi-platforms (Channels, digital including social media, in store media) for UK. Tailor roll-out for the other markets in support of key franchise, seasonal campaigns and promotions. Partner with other lines of business (LOBs) on content creation and align with TDSE digital marketing team to ensure the roll-out of the rights assets per platform

Education Education

Bachelor’s Degree in Professionalism

University of Pittsburgh

Bachelor’s Degree in Professionalism

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Disney Store Resume Examples & Samples

Works in collaboration with internal and external Disney Team to leverage synergy opportunities across functions and businesses
Holds self and others accountable to high performance standards while providing Guests with memorable experiences
Develops strategy and helps to translate into specific priorities, objectives and action plans
Proven ability to create a positive work environment
Ability to read, write and effectively communicate in the English language
Occasional overnight travel may be required
Three to five years experience in specialty retail in a leadership role

Quail Springs Mall Disney Store Resume Examples & Samples

Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
Demonstrated success working as a member of a team
Must maintain a professional appearance and meet Disney Store grooming guidelines

Disney Store Resume Examples & Samples

Spends the majority of time Onstage engaging with Guests, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store
Assists Store Leadership Team and/or Guests in response to Electronic Article Surveillance (EAS) activations
Deters, responds to and communicates issues of civil unrest/disturbance
Facilitates the training and proper use of the EAS equipment as applicable; monitors equipment to validate functionality
Interacts with Mall Security and Local Law Enforcement as appropriate
Supports initiatives that give back and have a positive impact on the internal (Store) community and the external community
Completes daily perimeter checks of the Store to identify potential physical security risks
Works in a way that is fair, honest and trustworthy by being a role model
Complies with all SOPs to protect Company assets and to comply with policies and procedures, federal, state/provincial and local employment laws
Works with Loss Prevention Area/Sr. Representative on prosecution decisions
Interacts with Law Enforcement and courts as required during the prosecution process
Ability to prioritize Guests and tasks
Demonstrated time management and organizational skills
Demonstrated success in working in a team environment
Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder
Must maintain a professional appearance and adhere to Disney Store grooming Guidelines
Must be available a minimum of two (2) days during the week and open availability on Saturday and Sunday. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
Minimum level of six months Loss Prevention/Security experience within a retail environment
Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices. Has an understanding of basic Safety practices and procedures

Disney Store Resume Examples & Samples

Engages Guests of all ages allowing them to experience the Disney stories in a new and creative way
Facilitates the training and proper use of the EAS and camera equipment as applicable; monitors equipment to validate functionality
Interacts with Local Law Enforcement as appropriate
Maintains 24/7 monitoring of the Closed Circuit Television (CCTV) to watch for suspicious activity and assists in keeping a safe environment for Cast Members and Guests
Reviews CCTV footage to assist in investigations including theft and safety
Manages the Cast Member entrance/exit ensuring all visitors are signed in and visitor badges issued
Manages key issuance related to secured areas of the Store/offsite

Disney Store Resume Examples & Samples

Establish the Guest, both internal and external, as the number one priority to ensure that positive memorable experiences are achieved
Supervise the Cast in the use of innovation, creative language, technology and product to bring stories to life
Develop strategiesthat translate into specific priorities, objectives and action plans
Drive recruitment, retention and development of a diverse range of talented people
Cultivate an environment that is inclusive of all Cast Members and the talents that they bring
Work in collaborationwithin The Walt Disney Company to leverage synergy opportunities across functions and businesses
Prior Store Management experience in specialty retail preferred

Marketing Manager, the Disney Store Resume Examples & Samples

Have direct line management responsibility and lead the team to deliver against key business objectives and strive for continuous improvement of process and team performance
Manage partnerships across all departments of TWDC and with third parties through Disney Media+ and Disney Media Distribution in the UK and support the other markets to raise TDSE brand awareness, footfall and revenue. Drive promotions and events that support key franchise campaigns in line with the TDSE Marketing calendar and the wider TWDC strategy. Collaborate and support TWDC Cross Company projects
Deliver the marketing activities calendar of omni-channel franchise, seasonal campaigns and events which support TWDC priorities and key franchise releases to drive traffic to store and online, maximise dwell time of guests and increase basket spend whilst creating a unique TDSE experience. Ensure the campaigns are tailored by market for relevance and timeliness of activity
Support the delivery of the fresh content creation for roll-out on multi-platforms (Channels, digital including social media, in store media) for UK. Tailor roll-out for the other markets in support of key franchise, seasonal campaigns and promotions. Partner with other lines of business (LOBs) on content creation and align with TDSE digital marketing team to ensure the roll-out of the rights assets per platform
Oversee the Supervisor in communication with creative agencies, content shoots and castings. Manage the approval processes with various stakeholders and studios to ensure delivery deadlines are achieved
Work with the Franchise teams across TWDC to provide updates on performance and Marketing activity to support each Franchise. Provide insight to TDS teams on new releases, content and franchise updates
Support new store openings and refurbishments with a programme of opening activity that includes pre-awareness, opening and post opening support including events, advertising, PR (in partnership with the Communications teams) and local partnerships
Manage the local marketing calendar for the UK (and provide best practice advice to the other markets), partnering with shopping mall management and high street associations to support key campaigns and ad-hoc opportunities
Deliver and consistently refresh the tool kit of core events for all Stores including the upkeep of all supplies. Provide best practice strategic advice on retail events across TWDC, supporting new store concepts
Oversee the management and production of all Disney Store media content including in store content across the entire portfolio for EMEA and NA and internal sizzles for presentations
Work with Finance team to track, evaluate and report back on promotional performance against previously agreed objectives
Work in partnership with the Communications teams to deliver a PR strategy that ensures that Disney Store is front of mind for retail-tainment and that key products and ranges are proactively promoted

Disney Store Resume Examples & Samples

Passion for interacting with Guests of all ages. 
Attention to detail and ability to prioritise Guests and tasks.  Retail/service experience preferred. 
Time management and organisational skills. 
Success in working in a team environment. 
Good communication skills. 

Willowbrook Mall-disney Store Resume Examples & Samples

Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
Engages children at their level allowing them to become part of the story
Must be available a minimum of two (2) days a week during the week and open availability on Saturday and Sunday. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
Previous experience in retail or the service industry

Memorial City Mall-disney Store Resume Examples & Samples

Performs scripted and non-scripted events for Guests
Ability to demonstrate strong Guest-focused engagement on and off the sales floor
Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder

Disney Store North Premium Outlet 939 Resume Examples & Samples

Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
Promotes and maintains a safe working and shopping environment
Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
Demonstrated success working as a member of a team
Ability to receive feedback and take action when appropriate
Must maintain a professional appearance and meet Disney Store grooming guidelines
Must be available a minimum of two (2) days during the week and open availability on Saturday and Sunday
Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends, and call-in shifts
Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
Must be able to submit verification of legal right to work in the United States
Must be at least 18 years of age
Previous experience in specialty retail or service industry
High School Diploma or equivalent

Disney Store Resume Examples & Samples

Positively demonstrate the Company's Core Values by developing trust and respect among peers and Leadership, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
Deliver exceptional Guest Experience and demonstrates a high degree of professionalism, acting as a proactive theft deterrent while monitoring entrances/exit and high theft area in the Store
Monitors and ensures compliance with all Policies and Procedures to protect Company assets and to comply with federal, state4/provincial and local employment laws
Assist Store Leadership Team in maintaining programs related to Store EAS, Access Control, CCTV and Intrusion Systems to identify suspicious activity and assist in mitigating and investigating related risks to Guests, Cast and assets
Interacts with Mall Security and Local Law Enforcement as appropriate and in partnership with the Sr. LP Representative
Minimum level of one year Loss Prevention/Security experience within a retail environment

Disney Store Resume Examples & Samples

Positively demonstrate the company’s Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
Deliver exceptional Guest Experience and demonstrate a high degree of professionalism, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store
Assist Store Leadership in identifying issues and opportunities that directly impact Shortage and lead the Store team in corrective actions
Monitor and ensure compliance with all Policies and Procedures to protect Company assets and to comply with federal, state/provincial and local employment laws
Maintain programs related to Store EAS, Access Control, CCTV and Intrusion Systems to identify suspicious activity and assist in mitigating and investigating related risks to Guests, Cast and assets
Detect and deter individuals involved in dishonest or illicit activity in the Store. Investigate and resolve internal theft cases at partnership with Area/Senior Loss Prevention Representative
The physical detention of individuals responsible for shoplifting is required as necessary
Interact with Law Enforcement and courts as appropriate in partnership with Area/Senior Loss Prevention Representative
Coach, train and supervise Loss Prevention Cast Members at the direction of the Store’s General Manager and Area/Senior Loss Prevention Representative, in the execution of the company’s Loss Prevention program. Display leadership in delivering expected results
Assist in the recruitment and training of new Loss Prevention Cast Members
Prior experience in retail Loss Prevention
Prior supervisory experience
Knowledge of surveillance and apprehension techniques
Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
Minimum 3+ years Loss Prevention/Security experience within a retail environment
Retail management experience
Thorough understanding of Loss Prevention and Security procedures, regulations and practices
Thorough understanding of retail Safety practices and procedures
Strong leadership and team building skills and training skills

Disney Store Resume Examples & Samples

Upholds all company policies as outlined in the Policies and Procedures, Employee Policy Manual and Code of Conduct
Performs opening and closing cash procedures
Counts all safes to ensure proper quantities of denominations paying close attention to detail
Accurately completes the Cash Management Worksheet
Reconciles tills for Cast Members
Audits receipt paperwork for proper signatures
Performs and assesses the need for change orders
Interacts with Armored Carrier Service with tasks such as but not limited to exchange of currency, deposits and change orders
Monitors acceptance of counterfeit bills and helps educate Cast Members on proper detection
Follows Policy and Procedures in regards to variances and discrepancies
Completes the daily sales audit media checklist
Maintains all radios, mobile phones and iTouch devices while monitoring distribution with Technology sign out sheet
Monitors proper placement of mobile POS and ensures one is located at each Box Office
Keeps all technology locked and secure in media cabinet
Contacts and works with Tech Support and IBM on all technology issues
Excellent time management skills and ability to prioritize tasks
Proactive thinking and ability to effectively complete projects
Minimum education level is High School graduate or equivalent

Disney Store Resume Examples & Samples

Proven ability to manage multiple business priorities
Ability to communicate effectively with all levels, especially when communicating from a distance
Successful talent recruitment, selection, development and promotion
Proven ability to create an open and positive work environment
Must maintain a professional appearance
Travel, including overnight travel, required based on the needs of the business
Three to five years as successful multi-unit manager in a specialty retail environment

Disney Store Resume Examples & Samples

Takes responsibility for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding
Leads and monitors Cast execution of Visual Merchandising standards using guidelines provided in delivery, markdowns, recovery and replenishment, and Stage moves, including checking correct POS
Teaches and guides Cast Members to ensure Disney Visual Merchandising standards are constantly achieved
Drives positive results in key performance indicators including sales, conversion, Average Guest Spend, Units Per Transaction, and Magic Touch and able to explain these KPIs to cast members
Drives Cast Members to achieve KPIs, such as GoWiths, through games and activities
Sets priorities and manages time effectively and efficiently
Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results
Represents the Disney Brand, leading by example to provide Guests with Magical Experiences
Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service
Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests’ needs
Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling
Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training
Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first
Plan, manage and monitor effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings
Drives the performance of the team to achieve and improve Magic Touch (Mystery Shop) results
Assists Store Management team to ensure Store’s total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling)
Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behavior
Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt’EARs) initiatives that give back and have a positive impact
Processes delivery in a fast and accurate manner following all guidelines and achieving process goals
Achieves shrinkage results and ensures accuracy when completing Stock Inventory Counts and tasks
Responsible for implementing a consistently high standard of Administration
Able to assume key holder responsibilities observing Disney policies and procedures
In certain Stores, it may be a requirement to be first aid trained, to comply with regulations
Passionate and knowledgeable about Disney and sharing facts and stories
Able to manage a team to provide outstanding customer service to guests of all ages
Warm, approachable and able to communicate well with Guests and team
Able to manage recruitment, development, discipline and performance of a team
Able to drive a team to achieve results
Retail management experience preferred
Business acumen (an understanding of what impacts commercial results in retail)
Excellent organisation and prioritisation skills
Able to entertain Guests of all ages, especially children
Highly Professional appearance
Attention to detail and accurate with administration
Demonstrates numerical ability

Disney Store Resume Examples & Samples

Able to lead a team to provide magical customer service to guests of all ages
Warm, approachable and strong communication skills with Guests, team and district or country management
Able to manage the recruitment, development, discipline and performance of a team
Able to lead a team to achieve results
Able to adapt management style appropriately according to development stage of Manager or Cast member (teaching, coaching, supporting, delegating)
Retail management experience required
Solid Business acumen (able to make sound business decisions to achieve commercial goals)
Experience of training and creating development programmes for teams
Able to organise and plan events to entertain Guests of all ages, especially children
In certain stores, it may be a requirement to be first aid trained, to comply with regulations

Disney Store Lead Cast Member West Edmonton Mall Resume Examples & Samples

Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand
Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand
Supports strategy as developed and helps to translate into specific priorities, objectives and action plans
Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)
Ability to communicate effectively with all levels, even under pressure
Comfortable storytelling in front of large groups of people

Disney Store Resume Examples & Samples

Bags, Pockets and lockers searched without prejudice in a professional manner with Cast member’s knowledge to meet TDS Procedures
Identifies any issues ensuring a safe working environment to prevent injury to self, colleagues and Guests throughout all areas of the store
Attends court on behalf of the company as required
Achieves shrinkage financial goals, as agreed, through appropriate actions, controls and use of Guest service behaviours
The store is at all times a safe and secure environment for Guests, Cast Members and visitors
Liaises with local police/town link schemes to ensure a good working relationship is maintained at all times
Minimum level of one year’s loss prevention/security experience within a retail environment
Experience of training personnel in security and Loss Prevention processes
Has a thorough understanding of security procedures, regulations and practices
Has an understanding of basic Health and Safety practices and procedures
Is able to work without supervision and be approachable
Ability to operate in a methodical, pragmatic manner
High performance standards and expectations
High levels of self-motivation and initiative
Listens and asks questions to ensure understanding
Conveys information in a timely manner
Analyses issues and takes effective

Disney Store Resume Examples & Samples

Spends the majority of time Onstage engaging with Guests, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store Deters, leads the response and communicates issues of civil unrest/disturbance
Identifies situations that create the opportunity for theft. Works with Store Leadership Team to find solutions to these opportunities
Trains LP Cast Members on their role and responsibilities
Ensures completion of daily perimeter checks of the Store to identify potential physical security risks
Monitors and ensures compliance with all SOPs to protect Company assets and to comply with policies and procedures, federal, state/provincial and local employment laws
Makes detainment of shoplifter(s) decisions after completing Company training and certification
Interacts with suspected/detained shoplifters and validates facts involved in theft situations
Manages authorized offsite access through key control
Minimum twelve months Loss Prevention/Security experience within a retail environment
Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices
Has an understanding of basic Safety practices and proce

Disney Store Resume Examples & Samples

Enthusiastic about providing customer service to guests of all ages
Able to work well within a management team to achieve results (experience of responsible role within a management team desirable)
Retail management or supervisor experience preferred
Basic business acumen (a basic understanding of what impacts commercial results in retail)
Experience of training or guiding other team members

Marketing Coordinator, The Disney Store Resume Examples & Samples

Support the Marketing Supervisor with the delivery of defined European campaigns
Be a Marketing Franchise lead
Attend Franchise meetings with the Senior Marketing Manager or Marketing Manager as required
Share highlights with the team
Lead Franchise campaigns development alongside the Marketing Manager. Consolidate Marketing Plan and ensure it delivers against marketing and business objectives. Produce campaign overview, including results and learnings
Keep on-going track of competitor and market activity, whilst keeping an on-going programme of best practices sharing with Marketing Manager and the franchise team
Responsible for campaign budget control
Coordinate the delivery of defined ongoing Marketing programmes including bounce back promotions, Friends and Family etc. Work with Marketing Manager on the reports and gain feedback on these programmes, looking for ways to improve them in the future
Coordinate ad-hoc Store events, PR (in partnership with the communications teams), talent appearances, etc. Pull together feedback and share success and learns with the relevant teams
Provide administrative support to TDSE charity activations across the year, e.g. assist with the Christmas Plush donation and support activities throughout the year, to be defined by Marketing Supervisor
Support the team on new store openings, concessions and refurbishments where relevant through coordination of events, liaising with suppliers, briefing Creative, partnering with PR etc. Support the delivery of activities for Store in Store concepts, working with the relevant Managers
Proactively support the team with local marketing (Malls and Associations), sharing best practice with the local European team and supporting where necessary with deployment, follow-up and budget tracking
Day to day administration of the Marketing budgets including monitoring of budget tracker and supporting PO creation process
Provide full and regular reports and analysis to the business on competitor activity and market trends
Prepare presentations, organise the EU team meetings, advise on product orders etc. and liaise with relevant departments to order/source product for prizes/presentations/PR activity
Responsible for driving professional excellence through discussions with Line Manager and using opportunities for training and personal development
Ensure an open communication flow with Line Manager and franchise lead whilst providing regular updates about day to day tactical development led by the team
As required, across all campaigns, support with coordination of translations, legal and print elements
Degree and/or marketing & PR experience, essential
Experience of coordinating events, desirable
Proven office administration experience
Proven experience in building effective relationships
Proven experience of collaboration across departments to achieve joint targets

Disney Store Westfield Stratford City Resume Examples & Samples

Sets priorities and manage time effectively and efficiently
Perform effective till transactions that enhance the Guest perception and observe all relevant SOPs protecting Company assets including cash handling
Perform scripted and non-scripted events for Guests in both one-on-one and group settings
Passion for interacting with Guests of all ages

Disney Store Resume Examples & Samples

Holds self and others accountable to high performance standards while providing Guest with memorable experiences
Attention to detail and ability to prioritize Guests and tasks
Must have open availability

Disney Store Resume Examples & Samples

Supports a high energy work environment that ensures achievement of all Company goals and initiatives
Inspires Cast to achieve maximum performance levels through daily feedback and performance management
Supports the team by fostering teamwork and collaboration among Stores, peers and Market partners
Participates in driving the team to achieve exceptional results through motivating the Cast, scheduling effectively and controlling expenses related to Loss Prevention and Safety
Inspires the Cast to share knowledge, enthusiasm and passion for the Disney brand with internal and external Guests
Empowers the Cast to deliver a uniquely Disney and entertaining Omni-channel Guest Experience
Builds and maintains excellence in Store standards that uphold the Guests’ expectations and provides a safe and secure shopping experience
Shares ideas with General Manager/Store Manager to optimize Cast Member Loss Prevention and Safety awareness and Guest Experience
Collaborates with General Manager/Store Manager(s) in the selection, development and retention of Loss Prevention Cast Members through the use of the Disney Store Cast Member Competencies and networking within the Neighborhood
Fosters a sense of teamwork throughout the Disney Store organization
Delivers training for all levels of Cast Members to increase Loss Prevention and Safety Awareness, operational efficiencies and overall Cast empowerment
Oversees awareness and training related to suspicious activity, imminent threat and workplace violence programs. Supports situational readiness, reporting and immediate action for Cast Members at all levels within the Neighborhood
Manages the training and proper use of the Loss Prevention and physical security tools as applicable
Partners with Store teams in conducting audits related to shrink reduction, operations, safety and compliance
Rewards and recognizes the team; celebrates the achievements of others
Fosters community relationships to support the needs of the community
Develops positive, trusting and collaborative working relationships within the Store and Neighborhood
Collaborates and shares best practices and feedback with peers and leaders
Develops partnerships with local law enforcement (community task force, financial crimes and ORC liaison). Works with law enforcement and courts, as required, during the prosecution process
Develops partnerships with local retail Loss Prevention and Security teams to proactively identify and mitigate theft and fraud trends in the Neighborhood
Oversees and assists with all programs designed to support the safety of Cast Members and Guests
Manages the scheduling, training and daily functions of the Loss Prevention Cast Members and 3rd party security officers
Monitors and ensures compliance with all policies and procedures to protect Company assets and to comply with federal, state and local laws
Leads the response and communication related to security and safety incident reporting and escalations
Initiates, investigates and resolves external theft investigations and incidents. Works with Store Leadership Team to find solutions to these opportunities
Initiates, investigates and works with Home Base Loss Prevention Leadership to resolve internal theft investigations. Works with Store Leadership Team to find solutions to these opportunities
Ensures all physical security controls are in place and manages and oversees maintenance of LP equipment and tools. (i.e. exceptions reports, CCTV, alarms, EAS, card access, etc.)
Oversees Loss Prevention and Safety programs in additional high shrink Stores in the New York Metro market to assist in reducing shrink and risk related loss
Minimum level of two year’s Loss Prevention Leadership experience within a high volume retail environment
Has a thorough understanding of Loss Prevention, Security and Safety procedures, regulations and practices
Experience with auditing, investigations and awareness programs
Has a thorough understanding of internal investigations, experience with resolving internal cases and has participated in employee integrity interviews
Working knowledge of exception reporting systems (report generation and use). Has an understanding of basic Safety practices and procedures
Demonstrated attention to detail, time management, organizational, written and verbal skills

Disney Store Oxford St Resume Examples & Samples

Takes a proactive role in maintaining Disney brand standards
Achieve productivity goals, as agreed with the management team, through appropriate actions
Time management and organisational skills

Disney Store Resume Examples & Samples

Drives Cast Members to achieve KPIs
Excellent organization and prioritization skills
Experience of training and creating development programs for teams
Able to organize and plan events to entertain Guests of all ages, especially children

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