Disney Store Resume Samples

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BK
B Kunde
Beulah
Kunde
694 Barry Point
Dallas
TX
+1 (555) 381 1273
694 Barry Point
Dallas
TX
Phone
p +1 (555) 381 1273
Experience Experience
New York, NY
Disney Store
New York, NY
Oberbrunner, Gusikowski and Stiedemann
New York, NY
Disney Store
  • Assists Store Manager with induction training of all new Cast Members in all areas relevant to Loss Prevention
  • Inspires Cast to achieve maximum performance levels through daily feedback and performance management
  • Works with Loss Prevention Area/Sr. Representative on prosecution decisions
  • Assist in the recruitment and training of new Loss Prevention Cast Members
  • Drives the performance of the team to achieve and improve Magic Touch (Mystery Shop) results
  • Accurately completes the Cash Management Worksheet
  • Identifies situations that create the opportunity for theft. Works with Store Leadership Team to find solutions to these opportunities
Los Angeles, CA
Marketing Coordinator, The Disney Store
Los Angeles, CA
Sipes Inc
Los Angeles, CA
Marketing Coordinator, The Disney Store
  • Support the Marketing Supervisor with the delivery of defined European campaigns
  • Be a Marketing Franchise lead
  • Share highlights with the team
  • Lead Franchise campaigns development alongside the Marketing Manager. Consolidate Marketing Plan and ensure it delivers against marketing and business objectives. Produce campaign overview, including results and learnings
  • Keep on-going track of competitor and market activity, whilst keeping an on-going programme of best practices sharing with Marketing Manager and the franchise team
  • Responsible for campaign budget control
  • Coordinate the delivery of defined ongoing Marketing programmes including bounce back promotions, Friends and Family etc. Work with Marketing Manager on the reports and gain feedback on these programmes, looking for ways to improve them in the future
present
Los Angeles, CA
Marketing Manager, the Disney Store
Los Angeles, CA
Sipes Group
present
Los Angeles, CA
Marketing Manager, the Disney Store
present
  • Have direct line management responsibility and lead the team to deliver against key business objectives and strive for continuous improvement of process and team performance
  • Manage partnerships across all departments of TWDC and with third parties through Disney Media+ and Disney Media Distribution in the UK and support the other markets to raise TDSE brand awareness, footfall and revenue. Drive promotions and events that support key franchise campaigns in line with the TDSE Marketing calendar and the wider TWDC strategy. Collaborate and support TWDC Cross Company projects
  • Work in partnership with the Communications teams to deliver a PR strategy that ensures that Disney Store is front of mind for retail-tainment and that key products and ranges are proactively promoted
  • Oversee the Supervisor in communication with creative agencies, content shoots and castings. Manage the approval processes with various stakeholders and studios to ensure delivery deadlines are achieved
  • Work with the Franchise teams across TWDC to provide updates on performance and Marketing activity to support each Franchise. Provide insight to TDS teams on new releases, content and franchise updates
  • Support new store openings and refurbishments with a programme of opening activity that includes pre-awareness, opening and post opening support including events, advertising, PR (in partnership with the Communications teams) and local partnerships
  • Support the delivery of the fresh content creation for roll-out on multi-platforms (Channels, digital including social media, in store media) for UK. Tailor roll-out for the other markets in support of key franchise, seasonal campaigns and promotions. Partner with other lines of business (LOBs) on content creation and align with TDSE digital marketing team to ensure the roll-out of the rights assets per platform
Education Education
Bachelor’s Degree in Professionalism
Bachelor’s Degree in Professionalism
University of Pittsburgh
Bachelor’s Degree in Professionalism
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3 Disney Store resume templates

1

Disney Store Resume Examples & Samples

  • Works in collaboration with internal and external Disney Team to leverage synergy opportunities across functions and businesses
  • Holds self and others accountable to high performance standards while providing Guests with memorable experiences
  • Develops strategy and helps to translate into specific priorities, objectives and action plans
  • Proven ability to create a positive work environment
  • Ability to read, write and effectively communicate in the English language
  • Occasional overnight travel may be required
  • Three to five years experience in specialty retail in a leadership role
2

Quail Springs Mall Disney Store Resume Examples & Samples

  • Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
  • Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
  • Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
  • Demonstrated success working as a member of a team
  • Must maintain a professional appearance and meet Disney Store grooming guidelines
3

Disney Store Resume Examples & Samples

  • Spends the majority of time Onstage engaging with Guests, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store
  • Assists Store Leadership Team and/or Guests in response to Electronic Article Surveillance (EAS) activations
  • Deters, responds to and communicates issues of civil unrest/disturbance
  • Facilitates the training and proper use of the EAS equipment as applicable; monitors equipment to validate functionality
  • Interacts with Mall Security and Local Law Enforcement as appropriate
  • Supports initiatives that give back and have a positive impact on the internal (Store) community and the external community
  • Completes daily perimeter checks of the Store to identify potential physical security risks
  • Works in a way that is fair, honest and trustworthy by being a role model
  • Complies with all SOPs to protect Company assets and to comply with policies and procedures, federal, state/provincial and local employment laws
  • Works with Loss Prevention Area/Sr. Representative on prosecution decisions
  • Interacts with Law Enforcement and courts as required during the prosecution process
  • Ability to prioritize Guests and tasks
  • Demonstrated time management and organizational skills
  • Demonstrated success in working in a team environment
  • Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder
  • Must maintain a professional appearance and adhere to Disney Store grooming Guidelines
  • Must be available a minimum of two (2) days during the week and open availability on Saturday and Sunday. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
  • Minimum level of six months Loss Prevention/Security experience within a retail environment
  • Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices. Has an understanding of basic Safety practices and procedures
4

Disney Store Resume Examples & Samples

  • Engages Guests of all ages allowing them to experience the Disney stories in a new and creative way
  • Facilitates the training and proper use of the EAS and camera equipment as applicable; monitors equipment to validate functionality
  • Interacts with Local Law Enforcement as appropriate
  • Maintains 24/7 monitoring of the Closed Circuit Television (CCTV) to watch for suspicious activity and assists in keeping a safe environment for Cast Members and Guests
  • Reviews CCTV footage to assist in investigations including theft and safety
  • Manages the Cast Member entrance/exit ensuring all visitors are signed in and visitor badges issued
  • Manages key issuance related to secured areas of the Store/offsite
5

Disney Store Resume Examples & Samples

  • Establish the Guest, both internal and external, as the number one priority to ensure that positive memorable experiences are achieved
  • Supervise the Cast in the use of innovation, creative language, technology and product to bring stories to life
  • Develop strategiesthat translate into specific priorities, objectives and action plans
  • Drive recruitment, retention and development of a diverse range of talented people
  • Cultivate an environment that is inclusive of all Cast Members and the talents that they bring
  • Work in collaborationwithin The Walt Disney Company to leverage synergy opportunities across functions and businesses
  • Prior Store Management experience in specialty retail preferred
6

Marketing Manager, the Disney Store Resume Examples & Samples

  • Have direct line management responsibility and lead the team to deliver against key business objectives and strive for continuous improvement of process and team performance
  • Manage partnerships across all departments of TWDC and with third parties through Disney Media+ and Disney Media Distribution in the UK and support the other markets to raise TDSE brand awareness, footfall and revenue. Drive promotions and events that support key franchise campaigns in line with the TDSE Marketing calendar and the wider TWDC strategy. Collaborate and support TWDC Cross Company projects
  • Deliver the marketing activities calendar of omni-channel franchise, seasonal campaigns and events which support TWDC priorities and key franchise releases to drive traffic to store and online, maximise dwell time of guests and increase basket spend whilst creating a unique TDSE experience. Ensure the campaigns are tailored by market for relevance and timeliness of activity
  • Support the delivery of the fresh content creation for roll-out on multi-platforms (Channels, digital including social media, in store media) for UK. Tailor roll-out for the other markets in support of key franchise, seasonal campaigns and promotions. Partner with other lines of business (LOBs) on content creation and align with TDSE digital marketing team to ensure the roll-out of the rights assets per platform
  • Oversee the Supervisor in communication with creative agencies, content shoots and castings. Manage the approval processes with various stakeholders and studios to ensure delivery deadlines are achieved
  • Work with the Franchise teams across TWDC to provide updates on performance and Marketing activity to support each Franchise. Provide insight to TDS teams on new releases, content and franchise updates
  • Support new store openings and refurbishments with a programme of opening activity that includes pre-awareness, opening and post opening support including events, advertising, PR (in partnership with the Communications teams) and local partnerships
  • Manage the local marketing calendar for the UK (and provide best practice advice to the other markets), partnering with shopping mall management and high street associations to support key campaigns and ad-hoc opportunities
  • Deliver and consistently refresh the tool kit of core events for all Stores including the upkeep of all supplies. Provide best practice strategic advice on retail events across TWDC, supporting new store concepts
  • Oversee the management and production of all Disney Store media content including in store content across the entire portfolio for EMEA and NA and internal sizzles for presentations
  • Work with Finance team to track, evaluate and report back on promotional performance against previously agreed objectives
  • Work in partnership with the Communications teams to deliver a PR strategy that ensures that Disney Store is front of mind for retail-tainment and that key products and ranges are proactively promoted
7

Disney Store Resume Examples & Samples

  • Passion for interacting with Guests of all ages. 
  • Attention to detail and ability to prioritise Guests and tasks.  Retail/service experience preferred. 
  • Time management and organisational skills. 
  • Success in working in a team environment. 
  • Good communication skills. 
8

Willowbrook Mall-disney Store Resume Examples & Samples

  • Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
  • Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
  • Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
  • Engages children at their level allowing them to become part of the story
  • Must be available a minimum of two (2) days a week during the week and open availability on Saturday and Sunday. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
  • Previous experience in retail or the service industry
9

Memorial City Mall-disney Store Resume Examples & Samples

  • Performs scripted and non-scripted events for Guests
  • Ability to demonstrate strong Guest-focused engagement on and off the sales floor
  • Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
10

Disney Store North Premium Outlet 939 Resume Examples & Samples

  • Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
  • Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
  • Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
  • Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
  • Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
  • Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
  • Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
  • Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
  • Promotes and maintains a safe working and shopping environment
  • Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
  • Demonstrated success working as a member of a team
  • Ability to receive feedback and take action when appropriate
  • Must maintain a professional appearance and meet Disney Store grooming guidelines
  • Must be available a minimum of two (2) days during the week and open availability on Saturday and Sunday
  • Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends, and call-in shifts
  • Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
  • Must be able to submit verification of legal right to work in the United States
  • Must be at least 18 years of age
  • Previous experience in specialty retail or service industry
  • High School Diploma or equivalent
11

Disney Store Resume Examples & Samples

  • Positively demonstrate the Company's Core Values by developing trust and respect among peers and Leadership, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
  • Deliver exceptional Guest Experience and demonstrates a high degree of professionalism, acting as a proactive theft deterrent while monitoring entrances/exit and high theft area in the Store
  • Monitors and ensures compliance with all Policies and Procedures to protect Company assets and to comply with federal, state4/provincial and local employment laws
  • Assist Store Leadership Team in maintaining programs related to Store EAS, Access Control, CCTV and Intrusion Systems to identify suspicious activity and assist in mitigating and investigating related risks to Guests, Cast and assets
  • Interacts with Mall Security and Local Law Enforcement as appropriate and in partnership with the Sr. LP Representative
  • Minimum level of one year Loss Prevention/Security experience within a retail environment
12

Disney Store Resume Examples & Samples

  • Positively demonstrate the company’s Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
  • Deliver exceptional Guest Experience and demonstrate a high degree of professionalism, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store
  • Assist Store Leadership in identifying issues and opportunities that directly impact Shortage and lead the Store team in corrective actions
  • Monitor and ensure compliance with all Policies and Procedures to protect Company assets and to comply with federal, state/provincial and local employment laws
  • Maintain programs related to Store EAS, Access Control, CCTV and Intrusion Systems to identify suspicious activity and assist in mitigating and investigating related risks to Guests, Cast and assets
  • Detect and deter individuals involved in dishonest or illicit activity in the Store. Investigate and resolve internal theft cases at partnership with Area/Senior Loss Prevention Representative
  • The physical detention of individuals responsible for shoplifting is required as necessary
  • Interact with Law Enforcement and courts as appropriate in partnership with Area/Senior Loss Prevention Representative
  • Coach, train and supervise Loss Prevention Cast Members at the direction of the Store’s General Manager and Area/Senior Loss Prevention Representative, in the execution of the company’s Loss Prevention program. Display leadership in delivering expected results
  • Assist in the recruitment and training of new Loss Prevention Cast Members
  • Prior experience in retail Loss Prevention
  • Prior supervisory experience
  • Knowledge of surveillance and apprehension techniques
  • Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
  • Minimum 3+ years Loss Prevention/Security experience within a retail environment
  • Retail management experience
  • Thorough understanding of Loss Prevention and Security procedures, regulations and practices
  • Thorough understanding of retail Safety practices and procedures
  • Strong leadership and team building skills and training skills
13

Disney Store Resume Examples & Samples

  • Upholds all company policies as outlined in the Policies and Procedures, Employee Policy Manual and Code of Conduct
  • Performs opening and closing cash procedures
  • Counts all safes to ensure proper quantities of denominations paying close attention to detail
  • Accurately completes the Cash Management Worksheet
  • Reconciles tills for Cast Members
  • Audits receipt paperwork for proper signatures
  • Performs and assesses the need for change orders
  • Interacts with Armored Carrier Service with tasks such as but not limited to exchange of currency, deposits and change orders
  • Monitors acceptance of counterfeit bills and helps educate Cast Members on proper detection
  • Follows Policy and Procedures in regards to variances and discrepancies
  • Completes the daily sales audit media checklist
  • Maintains all radios, mobile phones and iTouch devices while monitoring distribution with Technology sign out sheet
  • Monitors proper placement of mobile POS and ensures one is located at each Box Office
  • Keeps all technology locked and secure in media cabinet
  • Contacts and works with Tech Support and IBM on all technology issues
  • Excellent time management skills and ability to prioritize tasks
  • Proactive thinking and ability to effectively complete projects
  • Minimum education level is High School graduate or equivalent
14

Disney Store Resume Examples & Samples

  • Proven ability to manage multiple business priorities
  • Ability to communicate effectively with all levels, especially when communicating from a distance
  • Successful talent recruitment, selection, development and promotion
  • Proven ability to create an open and positive work environment
  • Must maintain a professional appearance
  • Travel, including overnight travel, required based on the needs of the business
  • Three to five years as successful multi-unit manager in a specialty retail environment
15

Disney Store Resume Examples & Samples

  • Takes responsibility for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding
  • Leads and monitors Cast execution of Visual Merchandising standards using guidelines provided in delivery, markdowns, recovery and replenishment, and Stage moves, including checking correct POS
  • Teaches and guides Cast Members to ensure Disney Visual Merchandising standards are constantly achieved
  • Drives positive results in key performance indicators including sales, conversion, Average Guest Spend, Units Per Transaction, and Magic Touch and able to explain these KPIs to cast members
  • Drives Cast Members to achieve KPIs, such as GoWiths, through games and activities
  • Sets priorities and manages time effectively and efficiently
  • Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results
  • Represents the Disney Brand, leading by example to provide Guests with Magical Experiences
  • Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service
  • Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests’ needs
  • Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling
  • Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training
  • Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first
  • Plan, manage and monitor effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings
  • Drives the performance of the team to achieve and improve Magic Touch (Mystery Shop) results
  • Assists Store Management team to ensure Store’s total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling)
  • Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behavior
  • Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt’EARs) initiatives that give back and have a positive impact
  • Processes delivery in a fast and accurate manner following all guidelines and achieving process goals
  • Achieves shrinkage results and ensures accuracy when completing Stock Inventory Counts and tasks
  • Responsible for implementing a consistently high standard of Administration
  • Able to assume key holder responsibilities observing Disney policies and procedures
  • In certain Stores, it may be a requirement to be first aid trained, to comply with regulations
  • Passionate and knowledgeable about Disney and sharing facts and stories
  • Able to manage a team to provide outstanding customer service to guests of all ages
  • Warm, approachable and able to communicate well with Guests and team
  • Able to manage recruitment, development, discipline and performance of a team
  • Able to drive a team to achieve results
  • Retail management experience preferred
  • Business acumen (an understanding of what impacts commercial results in retail)
  • Excellent organisation and prioritisation skills
  • Able to entertain Guests of all ages, especially children
  • Highly Professional appearance
  • Attention to detail and accurate with administration
  • Demonstrates numerical ability
16

Disney Store Resume Examples & Samples

  • Able to lead a team to provide magical customer service to guests of all ages
  • Warm, approachable and strong communication skills with Guests, team and district or country management
  • Able to manage the recruitment, development, discipline and performance of a team
  • Able to lead a team to achieve results
  • Able to adapt management style appropriately according to development stage of Manager or Cast member (teaching, coaching, supporting, delegating)
  • Retail management experience required
  • Solid Business acumen (able to make sound business decisions to achieve commercial goals)
  • Experience of training and creating development programmes for teams
  • Able to organise and plan events to entertain Guests of all ages, especially children
  • In certain stores, it may be a requirement to be first aid trained, to comply with regulations
17

Disney Store Lead Cast Member West Edmonton Mall Resume Examples & Samples

  • Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand
  • Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand
  • Supports strategy as developed and helps to translate into specific priorities, objectives and action plans
  • Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)
  • Ability to communicate effectively with all levels, even under pressure
  • Comfortable storytelling in front of large groups of people
18

Disney Store Resume Examples & Samples

  • Bags, Pockets and lockers searched without prejudice in a professional manner with Cast member’s knowledge to meet TDS Procedures
  • Identifies any issues ensuring a safe working environment to prevent injury to self, colleagues and Guests throughout all areas of the store
  • Attends court on behalf of the company as required
  • Achieves shrinkage financial goals, as agreed, through appropriate actions, controls and use of Guest service behaviours
  • The store is at all times a safe and secure environment for Guests, Cast Members and visitors
  • Liaises with local police/town link schemes to ensure a good working relationship is maintained at all times
  • Minimum level of one year’s loss prevention/security experience within a retail environment
  • Experience of training personnel in security and Loss Prevention processes
  • Has a thorough understanding of security procedures, regulations and practices
  • Has an understanding of basic Health and Safety practices and procedures
  • Is able to work without supervision and be approachable
  • Ability to operate in a methodical, pragmatic manner
  • High performance standards and expectations
  • High levels of self-motivation and initiative
  • Listens and asks questions to ensure understanding
  • Conveys information in a timely manner
  • Analyses issues and takes effective
19

Disney Store Resume Examples & Samples

  • Spends the majority of time Onstage engaging with Guests, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store Deters, leads the response and communicates issues of civil unrest/disturbance
  • Identifies situations that create the opportunity for theft. Works with Store Leadership Team to find solutions to these opportunities
  • Trains LP Cast Members on their role and responsibilities
  • Ensures completion of daily perimeter checks of the Store to identify potential physical security risks
  • Monitors and ensures compliance with all SOPs to protect Company assets and to comply with policies and procedures, federal, state/provincial and local employment laws
  • Makes detainment of shoplifter(s) decisions after completing Company training and certification
  • Interacts with suspected/detained shoplifters and validates facts involved in theft situations
  • Manages authorized offsite access through key control
  • Minimum twelve months Loss Prevention/Security experience within a retail environment
  • Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices
  • Has an understanding of basic Safety practices and proce
20

Disney Store Resume Examples & Samples

  • Enthusiastic about providing customer service to guests of all ages
  • Able to work well within a management team to achieve results (experience of responsible role within a management team desirable)
  • Retail management or supervisor experience preferred
  • Basic business acumen (a basic understanding of what impacts commercial results in retail)
  • Experience of training or guiding other team members
21

Marketing Coordinator, The Disney Store Resume Examples & Samples

  • Support the Marketing Supervisor with the delivery of defined European campaigns
  • Be a Marketing Franchise lead
  • Attend Franchise meetings with the Senior Marketing Manager or Marketing Manager as required
  • Share highlights with the team
  • Lead Franchise campaigns development alongside the Marketing Manager. Consolidate Marketing Plan and ensure it delivers against marketing and business objectives. Produce campaign overview, including results and learnings
  • Keep on-going track of competitor and market activity, whilst keeping an on-going programme of best practices sharing with Marketing Manager and the franchise team
  • Responsible for campaign budget control
  • Coordinate the delivery of defined ongoing Marketing programmes including bounce back promotions, Friends and Family etc. Work with Marketing Manager on the reports and gain feedback on these programmes, looking for ways to improve them in the future
  • Coordinate ad-hoc Store events, PR (in partnership with the communications teams), talent appearances, etc. Pull together feedback and share success and learns with the relevant teams
  • Provide administrative support to TDSE charity activations across the year, e.g. assist with the Christmas Plush donation and support activities throughout the year, to be defined by Marketing Supervisor
  • Support the team on new store openings, concessions and refurbishments where relevant through coordination of events, liaising with suppliers, briefing Creative, partnering with PR etc. Support the delivery of activities for Store in Store concepts, working with the relevant Managers
  • Proactively support the team with local marketing (Malls and Associations), sharing best practice with the local European team and supporting where necessary with deployment, follow-up and budget tracking
  • Day to day administration of the Marketing budgets including monitoring of budget tracker and supporting PO creation process
  • Provide full and regular reports and analysis to the business on competitor activity and market trends
  • Prepare presentations, organise the EU team meetings, advise on product orders etc. and liaise with relevant departments to order/source product for prizes/presentations/PR activity
  • Responsible for driving professional excellence through discussions with Line Manager and using opportunities for training and personal development
  • Ensure an open communication flow with Line Manager and franchise lead whilst providing regular updates about day to day tactical development led by the team
  • As required, across all campaigns, support with coordination of translations, legal and print elements
  • Degree and/or marketing & PR experience, essential
  • Experience of coordinating events, desirable
  • Proven office administration experience
  • Proven experience in building effective relationships
  • Proven experience of collaboration across departments to achieve joint targets
22

Disney Store Westfield Stratford City Resume Examples & Samples

  • Sets priorities and manage time effectively and efficiently
  • Perform effective till transactions that enhance the Guest perception and observe all relevant SOPs protecting Company assets including cash handling
  • Perform scripted and non-scripted events for Guests in both one-on-one and group settings
  • Passion for interacting with Guests of all ages
23

Disney Store Resume Examples & Samples

  • Holds self and others accountable to high performance standards while providing Guest with memorable experiences
  • Attention to detail and ability to prioritize Guests and tasks
  • Must have open availability
24

Disney Store Resume Examples & Samples

  • Supports a high energy work environment that ensures achievement of all Company goals and initiatives
  • Inspires Cast to achieve maximum performance levels through daily feedback and performance management
  • Supports the team by fostering teamwork and collaboration among Stores, peers and Market partners
  • Participates in driving the team to achieve exceptional results through motivating the Cast, scheduling effectively and controlling expenses related to Loss Prevention and Safety
  • Inspires the Cast to share knowledge, enthusiasm and passion for the Disney brand with internal and external Guests
  • Empowers the Cast to deliver a uniquely Disney and entertaining Omni-channel Guest Experience
  • Builds and maintains excellence in Store standards that uphold the Guests’ expectations and provides a safe and secure shopping experience
  • Shares ideas with General Manager/Store Manager to optimize Cast Member Loss Prevention and Safety awareness and Guest Experience
  • Collaborates with General Manager/Store Manager(s) in the selection, development and retention of Loss Prevention Cast Members through the use of the Disney Store Cast Member Competencies and networking within the Neighborhood
  • Fosters a sense of teamwork throughout the Disney Store organization
  • Delivers training for all levels of Cast Members to increase Loss Prevention and Safety Awareness, operational efficiencies and overall Cast empowerment
  • Oversees awareness and training related to suspicious activity, imminent threat and workplace violence programs. Supports situational readiness, reporting and immediate action for Cast Members at all levels within the Neighborhood
  • Manages the training and proper use of the Loss Prevention and physical security tools as applicable
  • Partners with Store teams in conducting audits related to shrink reduction, operations, safety and compliance
  • Rewards and recognizes the team; celebrates the achievements of others
  • Fosters community relationships to support the needs of the community
  • Develops positive, trusting and collaborative working relationships within the Store and Neighborhood
  • Collaborates and shares best practices and feedback with peers and leaders
  • Develops partnerships with local law enforcement (community task force, financial crimes and ORC liaison). Works with law enforcement and courts, as required, during the prosecution process
  • Develops partnerships with local retail Loss Prevention and Security teams to proactively identify and mitigate theft and fraud trends in the Neighborhood
  • Oversees and assists with all programs designed to support the safety of Cast Members and Guests
  • Manages the scheduling, training and daily functions of the Loss Prevention Cast Members and 3rd party security officers
  • Monitors and ensures compliance with all policies and procedures to protect Company assets and to comply with federal, state and local laws
  • Leads the response and communication related to security and safety incident reporting and escalations
  • Initiates, investigates and resolves external theft investigations and incidents. Works with Store Leadership Team to find solutions to these opportunities
  • Initiates, investigates and works with Home Base Loss Prevention Leadership to resolve internal theft investigations. Works with Store Leadership Team to find solutions to these opportunities
  • Ensures all physical security controls are in place and manages and oversees maintenance of LP equipment and tools. (i.e. exceptions reports, CCTV, alarms, EAS, card access, etc.)
  • Oversees Loss Prevention and Safety programs in additional high shrink Stores in the New York Metro market to assist in reducing shrink and risk related loss
  • Minimum level of two year’s Loss Prevention Leadership experience within a high volume retail environment
  • Has a thorough understanding of Loss Prevention, Security and Safety procedures, regulations and practices
  • Experience with auditing, investigations and awareness programs
  • Has a thorough understanding of internal investigations, experience with resolving internal cases and has participated in employee integrity interviews
  • Working knowledge of exception reporting systems (report generation and use). Has an understanding of basic Safety practices and procedures
  • Demonstrated attention to detail, time management, organizational, written and verbal skills
25

Disney Store Oxford St Resume Examples & Samples

  • Takes a proactive role in maintaining Disney brand standards
  • Achieve productivity goals, as agreed with the management team, through appropriate actions
  • Time management and organisational skills
26

Disney Store Resume Examples & Samples

  • Drives Cast Members to achieve KPIs
  • Excellent organization and prioritization skills
  • Experience of training and creating development programs for teams
  • Able to organize and plan events to entertain Guests of all ages, especially children