Store General Manager Resume Samples
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Store General Manager Resume Samples
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TG
T Graham
Terry
Graham
46522 Cormier Lights
Detroit
MI
+1 (555) 944 8397
46522 Cormier Lights
Detroit
MI
Phone
p
+1 (555) 944 8397
Experience
Experience
Chicago, IL
Store General Manager
Chicago, IL
Quitzon and Sons
Chicago, IL
Store General Manager
- Provides leadership to team and consistently coaches and follows up to ensure that delivery on service standards are provided to each customer
- Provide continuous feedback and coaching to Associates using one-on-one coaching, Shift Starter Meetings, and formal performance evaluation programs
- Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
- Provide DIY service including battery installation, testing, wiper install, etc
- Leads, manages and ensures the maximization of sales growth in the store
- Assist district/region in other functions upon request
- Manages and ensures execution of process excellence standards and initiatives
Los Angeles, CA
Multi Store General Manager
Los Angeles, CA
Hilpert, Cassin and Bernhard
Los Angeles, CA
Multi Store General Manager
- Directly responsible for sales and profit performance in assigned store. Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures
- Work with Senior Management to establish and achieve sales and margin goals, develop operating budgets and monitor performance. Will work with Buyers and Planners to identify items and merchandise classifications of high sales and profit potential. Partner with Visual Presentation team in regard to merchandise presentation
- Establish and monitor all store standards and work with the Operations Manager and individual Department Managers to ensure successful implementation
- Responsible for recruitment, selection, training and supervision of store staff to maximize sales and profit performance. Includes succession planning for current and future position
- Directs the execution of Polo’s promotional strategies and programs, assuring that they support Polo Ralph Lauren's sales, marketing, and profit objectives. Regularly visits relevant competition to maintain an awareness of store performance issues and market trends
- Maintains a leadership role in community and charity events
- Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store team members
present
Philadelphia, PA
General Manager, NBA Store Fanatics
Philadelphia, PA
Schneider-Gutkowski
present
Philadelphia, PA
General Manager, NBA Store Fanatics
present
- Working knowledge of generally accepted accounting principles, including income statements, balance sheets and GL accounting
- Work with the NBA A/V content contact to ensure that all video/content are timely and current
- Develop and maintain customer and client relationships
- Monitor and address performance issues on a timely basis
- Develop and maintain a flagship store training manual that embodies the Fanatics and NBA brands
- Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures
- Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Georgetown University
Bachelor’s Degree in Business
Skills
Skills
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
- Proven ability to build and manage a daily game plan for the department and store
- Exceptional communication skills
- Excellent organizational skills
- Superior training and mentoring skills
- High energy, enthusiasm and a drive to succeed
- Fundamental computer skills an asset
- Physical qualifications include the ability to work long hours standing/walking, lifting up to 40lbs, reaching above shoulder height and stooping/bending/crouching
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
- Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
8 Store General Manager resume templates
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1
Store General Manager Resume Examples & Samples
- Lead and manage a high performing store team, ensuring the employee experience is in line with brand strategies and drives the customer experience
- Through successful recruitment, on-boarding and training create a luxury store environment. Ensure all employees are effectively developed and coached to achieve overall success
- Ensure the store is staffed in accordance with trading requirements and all store team schedules are optimised to match customer traffic flows and operational demands
- Drive productivity and profitability e.g. conversion rates, sales, UPT, AUR, customer data capture etc. Analyse reports to identify deficiencies and opportunities. Develop relationships and communicate effectively with product teams
- Leverage the customer profile database and store reports to support the development of a loyal customer base. Develop your team to achieve the highest quality of clientelling and customer profile capture with every transaction
- Ensure all policies and procedures are adhered to and Asset and Profit Protection strategies are followed in order to minimise any losses
- Provide high value feedback on trading opportunities following regional requirements
- Drive the digital strategy and ensure employees are engaged with new digital initiatives
- Be the ultimate Brand Ambassador, seen by others as a beacon of the brand and Bring to life Burberry’s core values – Protect, Explore, Inspire
- Ensure seamless execution of the Burberry Experience and visual standards
- Ensure events are managed in partnership with all relevant stakeholders
- Ensure you emanate the Burberry leadership behaviours when dealing with all areas of the store and business
2
Anthropologie General Store Manager Resume Examples & Samples
- Has a strong understanding of trend and style that is reflective of the brand and core customer
- Oversees stock-to-sales processes and upholds presentation standards
- Partners with the Visual Manager to assess and impact merchandising, floor planning, display and outfitting
- Ensures the merchandising processes are collaborative, supported and well-planned
3
Multi Store General Manager Resume Examples & Samples
- Directly responsible for sales and profit performance in assigned store. Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures
- Work with Senior Management to establish and achieve sales and margin goals, develop operating budgets and monitor performance. Will work with Buyers and Planners to identify items and merchandise classifications of high sales and profit potential. Partner with Visual Presentation team in regard to merchandise presentation
- Establish and monitor all store standards and work with the Operations Manager and individual Department Managers to ensure successful implementation
- Responsible for recruitment, selection, training and supervision of store staff to maximize sales and profit performance. Includes succession planning for current and future position
- Directs the execution of Polo’s promotional strategies and programs, assuring that they support Polo Ralph Lauren's sales, marketing, and profit objectives. Regularly visits relevant competition to maintain an awareness of store performance issues and market trends
- Maintains a leadership role in community and charity events
4
General Manager, NBA Store Fanatics Resume Examples & Samples
- Develop a flagship store environment that enhances and supports the Fanatics and NBA brand as well as creating a first class omni channel shopping experience
- Must possess strong oral and written communication skills and is comfortable working in a dynamic, fast-paced environment
- Manage a full-time staff, including hiring, training and professional development of existing and incoming staff members. Ensure that all staff are trained and proficient in all omni channel opportunities to maximize sales and support the Fanatics and NBA brand
- Develop and maintain a flagship store training manual that embodies the Fanatics and NBA brands
- Develop and maintain customer and client relationships
- Work with entire staff to drive operating performance and act as a champion for cost and productivity improvements, with an eye towards growth, strategy and profitability
- Lead the push toward selling through coaching, follow-up and recognition
- Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards
- Work with the NBA A/V content contact to ensure that all video/content are timely and current
- Strengthen attendance and weekend hours compliance among all staff member
- Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team
- Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures
- Monitor and address performance issues on a timely basis
- Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas
- Hold Assistant/Sales Managers accountable for conducting weekly meetings with Sales Associates
- Prepare prompt and complete reports relative to all incidents of theft, merchandise recovery and incident investigation, audits and other activities as assigned
- Prepare prompt and complete reports as required by corporate and the NBA
- Will be required to make special arrangements and implement special procedures in order to facilitate VIP visitors as needed
- Bachelor’s degree and a minimum of 5 years High end retail experience, preferably flag ship store/high profile retail
- Must possess superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
- A strong results-oriented leader who exacts the most from direct reports as well as indirect reports by setting clear goals, providing feedback, mentoring and coaching
- Highest level of integrity and ethics, both professional and personal
- Must have experience managing a diverse staff of both full-time and part-time and seasonal employees
- Working knowledge of generally accepted accounting principles, including income statements, balance sheets and GL accounting
- Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems
- Must be able to work long hours, including holidays and weekends
- Regularly required to sit, stand, reach, bend and move about the facility
- Ability to lift 25 lbs. comfortably
5
Reebok General Manager Employee Store Resume Examples & Samples
- Amplifies the Brand with every decision and every action
- Leads and embodies the idea that „we are the Brand with retail skills
- Manage the P&L for the Brand Flagship store and ensure financial targets and Brand Flagship KPIs are achieved
- Develop and lead the execution of a visionary, well thought-out business plan that drives brand experience and store profitability
- Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines
- Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Flagship
- Strong ability to understand and use financial data to make decisions and influence outcomes
- Strong ability to collaborate and influence across different levels and departments
- Comfortable with working in a matrix organization
- Demonstrated business management skills; P&L ownership (min $10m), or Franchise business leader, or comparable business operations experience
- 5-7 years of fashion retail management experience with a leading global brand
- Successful leadership of a team (80 people +)
6
Store General Manager Resume Examples & Samples
- Expert in store systems, policies and procedures
- Effective interpersonal and communication skills with all levels of headquarters and field management
- Strong computer skills
- Ability to interact cooperatively and work as a team towards a common goal
- Minimum 5 years retail experience
7
Store General Manager Resume Examples & Samples
- Maximizes store sales opportunities by implementing and reinforcing the inspired selling programs
- Manages and ensures execution of process excellence standards and initiatives
- Ensures the management of the day to day operations of the store
- Overall accountability for general administration of the store and provides ongoing support to direct reports
- Ownership of payroll administration and maintains employee files
- Oversees the operational execution in the store and maximizes productivity
8
General Manager Luxury Store Resume Examples & Samples
- You’ll be responsible for ensuring a consistently memorable customer shopping experience, while generating revenue and operating profit
- Partnering with Visual Presentation you will deliver and maintain an in-store environment consistent with Ralph Lauren’s luxury image and character
- You’ll leverage your trading mentality and relationships with the Buying and Merchandising teams to identify opportunities for high sales and profit all with an eye on brand integrity
