Store General Manager Job Description
Store General Manager Duties & Responsibilities
To write an effective store general manager job description, begin by listing detailed duties, responsibilities and expectations. We have included store general manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Store General Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Store General Manager
List any licenses or certifications required by the position: ASE
Education for Store General Manager
Typically a job would require a certain level of education.
Employers hiring for the store general manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, General Education, Retail Management, Marketing, Accounting, Computer, Communication, Graduate
Skills for Store General Manager
Desired skills for store general manager include:
Desired experience for store general manager includes:
Store General Manager Examples
Store General Manager Job Description
- Assume responsibility for the overall operation of the entire store in effort to maximize sales through joint operational focus to obtain highest level of profitability
- Establish, and monitor sales goals, sales plans and budgets with management team to optimize profit
- Coordinates sales promotion activities and oversees preparation of product displays and advertising
- Ensures associates are engaged in taking of and controlling inventories, reconciling cash, keeping operating records and/or preparing daily records of transactions
- Responsible for proper training, coaching, staffing according to budget and store needs
- Ensure selling floor is adequately stocked and has appropriate signage and product assortment
- Process information and merchandise through computer system and POS register system
- Oversee the restaurant to ensure high quality guest service and experience
- Responsible for location opening/closing including accurate cash handling procedures and assures completion of necessary daily financial paperwork
- Maintain adequate inventory levels of all products according to business levels through accurate ordering and participates in monthly inventory counts
- Supervise Cash Office procedures
- Maintain an efficient and effective Receiving Department
- High school graduate or equivalent (GED), Associate's or Bachelor's degree preferred
- Minimum 2 to 4 years applicable retail work experience, including a minimum of 2 years supervisory experience
- Comfortable with change, enjoys variety in work and thrives on creating novel solutions
- Successful experience managing profitability
Store General Manager Job Description
- Analyzessales reports and KPIs to determine the needs of the business
- Establishesand communicates clear expectations, holding store team and themselvesaccountable for achieving all brand, performance, and behavior standards
- Controlspayroll and supply budget
- Performsand oversees basic operational activities such as scheduling, target shrinkaudits, physical inventory, opening and closing duties, time sheet review andpayroll accuracy documents, and merchandise flow processes
- Overseesall financial activities in accordance with policy, including cash handling andreporting, price changes, and merchandise handling
- Ensurescompliance with all applicable laws, loss prevention policies, operatingprocedures and controls
- Administersall operational process including inventory receipt/dispatch, dailyreplenishment of floor merchandise levels, and execution and preparation ofphysical inventories
- Ensuresvisual presentation, organization, and facility maintenance are representativeof the Brand
- Developsa high-performance culture, motivating sales team to meet assigned sales andproductivity goals
- Trainsand develops store management team on business acumen to drive overallperformance
- The opportunity to work within a global, leading luxury lifestyle brand that believes in being bold, being daring and constantly challenging ourselves to always improve
- To work in an environment where your development and career expansion is a constant focus of all those around you plus the security offered by a competitive remuneration package
- Minimum 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction
- Multiple years of experience in prior Retail management
- Food service/culinary arts experience preferred
- Strong merchandising skills with the ability to drive business
Store General Manager Job Description
- Trains,coaches and assists with locate fulfillment and selling
- Recruits, supervises, schedules, trains and develops store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager absence
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conduct proper emergency procedures
- Follows proper accident procedures
- Ability to stand for long periods of time, bend, stretch engage in repetitive motions
- Prior retail experience strongly required
- Multi-store management preferred
- Must be a current store manager
- Experience hosting events is a huge plus!
- Ear piercing (you will receive full training)
Store General Manager Job Description
- Monitors and manages all activities related to Risk & Safety Management to maintain a safe work environment
- Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
- Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
- Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Perform competitive gas price surveys on a daily basis
- Complete required daily accounting paperwork and transmit by noon to accounting office
- Account for ATM and Lottery funds on a daily basis, and make deposits (where applicable)
- Keep accurate fuel inventory records (red book), and report any excessive variations
- Recruit, hire, train, motivate, develop, discipline and terminate staff using appropriate documentation
- 3 years previous food and beverage management experience
- ServSafe Certification (or ability to obtain within first 30 days of hire)
- TIPS certification and Food Handler certification (or ability to obtain within 30 days of hire)
- Participative, lead by example management style with hands-on work ethic
- Ability to attend work in winter weather environment
- Role model and expect exceptional customer service
Store General Manager Job Description
- Perform annual employment evaluations
- Schedule, monitor & control payroll hours on a daily, weekly & biweekly basis
- Perform additional merchandise price surveys
- Assist in covering manager vacancies at other store locations
- Hire, train and develop an assistant manager capable of running store in your absence
- Other duties as assigned by Territory Supervisors
- Cultivate a positive shopping experience for all Guest
- Responsible for staffing the store appropriately to cover the Guest and business demands of a 24/7 business
- Allocate resources, prioritize and delegate work, and effectively manage time through efficient scheduling and usage of labor hours
- Allocate appropriate and adequate resources necessary for effective training execution as designed
- Meet or exceed top-line sales goals
- Meet or exceed credit and preferred card acquisition goals
- Role model company values
- Manage operational expenses and control cost to meet budget goals
- Ensure that company assets and inventory control are maintained
- Models,teaches, and promotes the Most Amazing Personal Service (MAPS) principles andstandards, offering a cohesive omni channel experience