Seller Resume Samples
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Seller Resume Samples
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GW
G Waelchi
Glen
Waelchi
143 Mathew Plain
Chicago
IL
+1 (555) 628 9108
143 Mathew Plain
Chicago
IL
Phone
p
+1 (555) 628 9108
Experience
Experience
San Francisco, CA
Software Deployment Seller
San Francisco, CA
Mraz-Lakin
San Francisco, CA
Software Deployment Seller
- Act as the spearhead, working with the S&S teams, to identify any S&S exposures in advance
- Proactively monitor and promote deployment of purchased software products to maximize deployment against targets and eliminate software reversals
- Provide technical leadership on solution design, deployment best practices, and IBM's technology roadmaps
- Understand how IBM’s offerings compare, contrast, and integrate with the customer’s existing software investment from IBM, business partners, and the competition
- Build relationship networks with knowledge sources inside and outside of IBM, and leverage those relationships to avoid technical inhibitors to solution deployment
- Use technical and business acumen to build and maintain relationships with key customer decision-makers, and actively seek new projects/opportunities to burn additional software
- Identify and track client sponsors and assigned projects for software products in the contract
Dallas, TX
Foundation / Raffle Seller
Dallas, TX
Dare and Sons
Dallas, TX
Foundation / Raffle Seller
- Facilitating raffle ticket sales via electronic handheld device and/or PC
- Facilitating Raffle ticket sales via electronic handheld device and/or PC
- Educate fans about the rules and process of the 50/50 Raffle program
- Educate fans about the Texas Rangers Baseball Foundation, the non-profit beneficiary of the 50/50 Raffle Program, including but not limited to its mission and programs
- Effectively handle any issues that might arise from raffle ticket purchasers
- Accurately handle cash transactions and distribution of raffle tickets
- Responsibly deposit cash and return all deposit slips to the 50/50 Raffle Supervisor at the end of each shift
present
Boston, MA
Seller Vetting Specialist
Boston, MA
Grimes, Bruen and Donnelly
present
Boston, MA
Seller Vetting Specialist
present
- Correspond with Rights Owners and other entities to make informed decisions about their reports
- Contribute to process improvements initiatives to optimize for quality
- Review new and existing sellers ensuring that accounts meet compliance, safety, and product quality standards
- Participate in other special projects/assignments as necessary
- Investigate suspicious merchant activity and behavior that could pose a risk to Amazon.com, our buyers, or other merchants
- Investigate suspicious merchant activity and behavior that could pose a risk to our buyers, merchants, or Amazon.com
- Maintain/Contribute to SOPs
Education
Education
Bachelor’s Degree in Flexibility
Bachelor’s Degree in Flexibility
University of Illinois at Chicago
Bachelor’s Degree in Flexibility
Skills
Skills
- Strong problem-solving skills; excellent interpersonal skills
- Strong executionskills: thorough follow-through & attention to detail
- Excellentinterpersonal skills to deal internally and with clients
- Strongand demonstrated leadership skills motivating and influencing others
- Excellentanalytical skills
- Creative, innovative,high energy with strong initiative
- Forward lookingstrategic thinker with good judgment and a practical understanding of risk
- Ability to manage in a matrix environment
- Presentationskills both written and oral
- Recognizedfor his or her execution skills
15 Seller resume templates
Read our complete resume writing guides
1
Asset Management Whole Seller Resume Examples & Samples
- Make presentations for branch sales representatives of distributors and final investors for the purpose of promotion of existing funds
- Make promotion plans for existing funds and conduct planned activities such as large size client seminar, workshop, advertisement
- Support other team members of retail sales in sales/marketing activities
- At least 2 years of experience as a wholesaler in retail fund distribution business
- Knowledge about financial products
- Native level Japanese, fluent in English
2
Regional Seller Centric Twcf Head for Latam Resume Examples & Samples
- Contribute to the definition of the Trade Working Capital Finance strategy& product offering in the region
- Identify opportunitieswith internal areas such as: Treasury,Ops, Risk, Global, etc. in order to establish more efficient processes and findsynergies
- Coordinate with theregion (Latam) countries and prepare information required for audits, review,stress tests, as well as support the countries in any business needs
- Latin America liaisonon Global deal review committee (GDR) and responsible for other Trade Policies(RAC, OLE, etc.)
- Interact frequentlywith country Trade teams to understand market trends, business issues,opportunities, etc. And work with them in the action plan preparation andexecution
- Maintain a thoroughknowledge of the risk characteristics of the portfolio
- Communicate frequentlywith countries to ensure optimal pricing vs. risk and contribute to achieve TWCFfinancial Goals
- Keep up to date withall internal policies and communicate them to the countries
- Ensure reliability ofdata and finance reporting, support Trade Working Capital Finance Regional Headon Presentations / Financials reporting-MBRs. Prepare dashboards andpresentations
- Monitor and trackbusiness growth, pipeline as well as risk levels (LLR monitoring)
- Have a strongunderstanding of return models and update countries on material changes
- Provide training andact as principal point of contact for more structured solutions
- Provide support tocountries with asset optimization activities (insurance, defeasance)
- Highly motivated and experienced person to monitor riskand responsibly drive revenues of Seller Centric Finance in Latin America
- The individual should have a product, risk, and analyticalpreferably within transaction services, be client oriented and able to operateat all levels, with knowledge of the markets & culture as well as therelevant Trade products
- University Degree, MBA preferred
- Strong analytical background
- Knowledge of TTS Tradeorganization and products
- Knowledge of Latambusiness market
- Bilingual English Spanish. Portuguese a plus
- Excellentinterpersonal skills to deal internally and with clients
- Excellentanalytical skills
- Strongand demonstrated leadership skills motivating and influencing others
- Recognizedfor his or her execution skills
- Presentationskills both written and oral
- Ability to manage in a matrix environment
- Forward lookingstrategic thinker with good judgment and a practical understanding of risk
- Creative, innovative,high energy with strong initiative
- Strong executionskills: thorough follow-through & attention to detail
- Strong problem-solving skills; excellent interpersonal skills
- Committed, trustedteam player
3
Asean Business Partner Solution Seller Resume Examples & Samples
- IBM Server and Storage maintenance
- Networking (Cisco, Juniper, Riverbed & Checkpoint)
- TPM and competitive landscape
- Solution selling to the C-level
- Financial analysis, TCO & ROI methods
- MTSS Service elements (can be trained)
- Associate's Degree/College Diploma
4
TSS Software Services Seller Resume Examples & Samples
- Clear and effective business communications skills both written and verbal
- Tertiary qualification is preferred
- Knowledge of TSS Software Services offerings and solutions
- Knowledge of TSS processes from pricing and solution design to contract management is desirable
- 2-5 years sales professional experience
- 2-5 years Software Service industry experience preferable
- Strong financial and selling skills including knowledge of IBM’s Sales Methodologies is mandatory
- Knowledge of sales process
- Driven with an execution focus and a desire to win
5
Financial Performance Management Seller Boston Resume Examples & Samples
- Exceed assigned FOPM quota as assigned by the regional and segment leaders
- Provide sales leadership in a matrix organization
- Establish strong partnerships with external IBM business partners
- Define and execute on sales plays and competitive differentiators
- Meet and exceed all internal controls including reporting, expenses, etc
- At least 2 years experience in selling into the Office of Finance
- At least 7 years experience in enterprise software
- Readiness to travel 25% travel annually
6
Product Manager, Seller Experience Resume Examples & Samples
- Manage Inventory Management product area within the Product Management team
- Work closely with business units to define the product strategy, business and performance metrics, product priority and roadmap for their area of responsibility
- Partnering with the business units and our analytical teams to document the Business Requirements (BRD), and be fully responsible for product proposal documentation (PPD) and Product Requirements Documentation (PRD) utilized in the Stubhub SDLC process
- Performing qualitative and quantitative research of existing customers, and competitors
- Work closely with UED and BPM teams on the product definition, requirements, usability and user experience
- Work closely with engineering to design, develop, implement and support existing and new products within their area of responsibility utilizing the StubHub software design lifecycle, SDLC
- Work with other StubHub product management teams to oversee and support projects as a subject matter expert and to optimize/maximize throughput
7
Systems Services Seller Resume Examples & Samples
- Operates as subject matter expert and sales lead in the areas of infrastructure management and Datacenter services
- Demonstrated technical, and conceptual/operational background in server, storage, middleware (IBM/Microsoft/Redhat) platforms/technologies, event management, monitoring, IT Infrastructure Library (ITIL) service management, service quality management, continuous improvement, and global sourcing concepts
- Leads customer presentations while describing IBM's point of view, solution and proposal through a value-driven sales approach
- Responsible for demonstrating the value of out-tasking, and leveraging off-shore labor models
- Experience in selling multi-year multi-services deals for server, storage, middleware, Private cloud (IaaS and PaaS) in an annuity contract
- Experience with multimillion size deals is desired
- Experience with leading multi-disciplinary teams in developing complex solutions for specific client opportunities and in developing client deliverables such as a Request For Information (RFI), Request For Proposal response (RFP), and statements of work (SOWs), and client proposals/ presentations
- Experience with developing the financial solution for an engagement based on client requirements, developing business cases, CBAs, and executing a CFO-targeted financial sale
- Can lead client negotiations, propose solutions to CXOs, and Evaluation Committees acting as the single point of client contact for all deal-progression activities
- Can manage multiple opportunities concurrently
- Managed eco-system with various stakeholders, IBM internal communities, business partners and customers
- Collaborates with and acts as a liaison between our customers, sales, pre-sales solution development and delivery teams during the end-to-end engagement and sales process
- At least 5 years experience in Business continuity Sales, Disaster Recovery Sales,
8
Senior Manager, BC Seller Experience Resume Examples & Samples
- Onboard sellers faster
- Improve efficiency of running business on eBay
- Grow sellers by removing barriers to doing business on eBay
- Cross functional partnership: working with key partners to co-create and execute on a robust strategy including: Marketing, Analytics, Product, Global Customer Service, Pricing and Regional counterparts
- Program management: Working with marketing, product and analytics to execute each initiative in a way that allows for rigorous testing and measurement
- Managing stakeholder expectations and communications
- Ability to analyze and synthesize a wide range of inputs, including customer feedback, data, use cases, market research, and personal experience to identify new opportunities to improve the customer experience
- Ability to “raise the bar” and bring new perspective to the B2C space
- Develop and deploy program plans to deliver against key goals, with a mindset toward process transformation and continuous improvement
- Polished, professional attitude and the ability to build relationships and understanding within all areas of eBay, including product management, customer support, analytics, engineering, marketing, finance, and legal
- Effective listening and questioning skills, someone who can tune to the customer’s issues and concerns
- Embodies the work ethic and personality that thrives in a fast-paced culture with tight deadlines, shifting priorities, and matrix managed responsibilities
- Excellent judgment; creative and strategic thinker
- BA/BS required, MBA / Master’s degree highly desired
- 7+ year of experience in strategy, marketing, or product management with either a top consulting firm or at an ecommerce, consumer internet, or retail company
- Experience operating in a fast pace, rapid change environment where matrix reporting and reliance on others is the norm
- Strong verbal and written communications skills with people at a variety of levels including senior executives
- Familiarity with Net Promoter Score (NPS) a plus
- Familiarity with the eBay site and business. Strong preference given to candidates who are also active eBay sellers and are familiar with the eBay user
9
Enterprise Seller, Agency Trading Desks Resume Examples & Samples
- Primary point of contact for Agency Trading Desk clients responsible for programmatic media solutions and technology infrastructure licensing agreements
- NAMED ACCOUNTS: Amnet (Carat), Accuen (Omnicom), Affiperf (Havas), Xaxis/PBU/Ultra (GroupM), Varick Media Management (MDC Partners), Magna/Cadreon (UM), Merkle, Kepler
- Responsible for closing MSA’s with all major Trading Desks
- Proactively presents platform-based demos (ONE Buyer Display/Video/Mobile, CVO Ad.com) to Traders and key decision makers at Agency Trading Desks
- Partners post-sale with Platform Client Services leads to: drive platform activation and adoption, identify and close up-sell opportunities for existing MSA clients, & drive MSA renewal process
- Identifies and qualifies potential ONE partners at individual advertiser level (e.g. Amnet-GM)
- Partners with Agency Development Leads
- Develop/present/implement holistic strategy that aligns with partnership goals at holding company and individual agency level
- ATD Director leads all opportunities for programmatic/technology solutions
- Works closely with Platform Partners on East/West/National teams on planning, strategy and execution at individual advertiser level: ATD Director is primary point of contact for Trading Desk clients in regards to contracts, training and product updates and works in collaboration with East/West/National teams on all advertiser-specific opportunities. ATD Director provides regular status updates on advertisers currently spending with their respective trading desk and identifies opportunities for upsell and co-pitching with Platform Partner. Platform Partner responsible for identifying trading desk opportunities with their respective advertisers/agencies and communicating to ATD Director so they can collaborate on action plan
- Responsible for detailed understanding of competitive programmatic landscape and the interoperability of multiple technology platforms
10
Mobility Services Seller Resume Examples & Samples
- Managing customer account relationships and ensuring high level of customer satisfaction
- Prospecting and developing new customers and leads
- Analyzing customer needs in terms of current business obstacles, identifying opportunities and scoping potential Mobility Services
- .Driving requirements gathering for POC’s and for the final solutions
- Managing sales pipeline, forecasting business activity
- Understand the IBM GTS Mobility Services portfolio and capabilities
- Demonstrate understanding of client requirements regarding enterprise mobility scope and related technologies, and how IBM solutions can meet these requirements
- Be able to recognize compelling reasons for clients and prospects to act upon these requirements, and in turn be able to communicate how to persuasively articulate how comprehensive IBM mobility solution(s) can best meet these requirements
- Demonstrate knowledge of enterprise client budgeting and purchasing processes, typical recommended and decision maker roles involved, and how to progress opportunities from opportunity identification to closure
- Be capable of presenting and articulating the differentiated value of IBM
- At least 8 years experience in Managed Mobility Services, Desktop Virtualization, End user services/FMS, Remote monitoring
11
Top Seller Administrative Assistant Resume Examples & Samples
- Complete sales transactions at the cash register
- Prepare merchandise for pick-up or send
- Set up customer fitting room with merchandise selected by the salesperson
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events on behalf of top seller
- Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
- Support top seller in the administration of relationship building tools
- Strong organizational and follow-through skills
12
Portfolio Seller Resume Examples & Samples
- Meeting or exceeding targets for existing account revenue plus up-selling/cross-selling additional opportunities to be generated from new Smarter Workforce SaaS solutions and SaaS related services in new divisions and departments in assigned clients
- Understanding each assigned customer businesses, challenges, and goals while appropriately introducing IBM SaaS Smarter Workforce solutions
- Effectively and independently deliver the IBM Smarter Workforce value proposition, including but not limited to IBM Smarter Workforce technical value proposition
- Following the established IBM sales process, and consistently and regularly using system/management system to provide timely and accurate forecasting and reporting of activity within the client base
- Developing, writing, and delivering value-based sales proposals
- Consistently and regularly use IBM Smarter Workforce SaaS solutions to demonstrate our product capabilities to clients in person, over the phone and/or via social/digital techniques
- Appropriately engage IBM Smarter Workforce management and staff in the sales cycle and provide ongoing feedback to other areas of the IBM Smarter Workforce organization
- Negotiating contracts with clients, working closely with the sales management and the IBM Smarter Workforce finance and contracts organization
- Providing internal feedback to management team regarding market conditions, and industry news
- Monitoring customer usage, feature adoption, and overall health
- Proactively mobilizing SaaS delivery and support teams on behalf of the client
13
Foundation / Raffle Seller Resume Examples & Samples
- Facilitating raffle ticket sales via electronic handheld device and/or PC
- Actively engage fans to participate in the raffle at mobile and/or stationary locations throughout the ballpark
- Educate fans about the rules and process of the 50/50 Raffle program
- Educate fans about the Texas Rangers Baseball Foundation, the non-profit beneficiary of the 50/50 Raffle program, including but not limited to its mission and programs
- Effectively handle any issues that might arise from raffle ticket purchasers
- Accurately handle cash transactions and distribution of raffle tickets
- Responsibly deposit cash and return all deposit slips to the 50/50 Raffle Supervisor at the end of each shift
14
Head, Professional Seller Development Resume Examples & Samples
- Develop, implement, execute, and refine tactics to optimize seller inventory portfolio growth in our professional seller segment
- Build and manage a best-in-class client management team, providing excellent leadership and support to the team
- Develop and/or refine processes, infrastructure and tools needed for success
- Ensure close working relationships with the Operations and Pro Seller Segment team, establishing a solid data driven operating cadence
- Work side by side with our pricing team on strategies and programs to drive unique and differentiated inventory value across this segment
- Foster relationships within the professional seller community and industry
- Work collaboratively and cross-functionally to refine or bring new solutions to market
- Understand the dynamics of an ever-evolving industry and have a finger on its pulse
15
Top Seller Account Management Rep Resume Examples & Samples
- Polished problem solving skills- cultivating relationships with other departments, keen negotiating skills, account analysis, proactive approach to handling accounts
- Previous experience buying or seller on StubHub is a must
- Understanding of API’s and Bulk Upload tools preferred
- Identifying and managing issues that arise daily, including work prioritization
- Presentation skills- Ability to present issues and problems to other departments
- 3 years of StubHub Customer Service Experience Required
- 2 plus years in dealing with escalated issues (operations experience a plus)
- Ability to learn StubHub’s systems and tools quickly
- Demonstrating excellent oral and written communication skills
- Proficient in Microsoft programs
- Maintain professional relationships with coworkers at all times
- Flexible schedule required- position will work nights, weekends and holidays
16
Seller Skills Transformation Program Manager Resume Examples & Samples
- Defines and leads the overall ISAC program strategy in support of business strategy and integrates the right mix of face-to-face and virtual enablement
- Designs ISAC program content and approach, with focus on experiential learning that develops industry and consultative selling skills
- Defines Summit brand enablement recommendations by unit on key offerings
- Defines the process for identifying, receiving approval for and signing up for role-specific enablement
- Collaborates with other enablement program peers to understand unit priorities and ensure that enablement is well coordinated across IBM
- Develops a management system to meet objectives
- Responsible for overall program and budget performance
- Ensures the effective deployment of communications, metrics & reporting
- Assists with operational linkages within appropriate business functions
- Requests and generates reports on key program metrics, including current trainees and alumni
17
System Seller Resume Examples & Samples
- High leverage incentive plans (based on clients covered)
- Maintains deep ITS services knowledge
- Creates solutions tailored to client business needs
- Develops strong client relationships within IT and LOB organizations
18
Sales Executive, Professional Seller Tools Resume Examples & Samples
- Identify, cultivate and aggressively pursue new business opportunities within Ticketmaster Resale
- Drive broker tool usage and adoption across new and current Ticketmaster Resale broker partners
- Increase number of professional resellers in Ticketmaster Resale Partner Program
- Proficiently communicate the value of TM Resale broker tools and up-sell new products and services as appropriate
- Provide solutions to resellers that increase Ticketmaster Verified inventory and sales on Ticketmaster Resale platforms
- Work collaboratively with Broker Services team to quickly address common reseller concerns and quickly resolve
- Consistently provide meaningful feedback to Ticketmaster Resale Product and Development teams regarding broker resale tools
- Maintain and enhance relationships with existing broker partners and support Broker Services team with clients when needed
- Help Broker Services team deliver a high level of timely support to brokers, requiring exceptional service. Assist brokers with any non-technical issues and ensure they are resolved in a timely manner
- Self-identify deficiencies in supply and take initiative to act accordingly and address with appropriate brokers
- Communicate new company initiatives and rollouts to ensure that assigned brokers understand the value and positive impact to their business
- Fully understand and communicate broker needs and expectations to internal constituents
- Demonstrate appropriate level of understanding of industry dynamics
- Bachelor’s Degree in Business categories required
- 5+ years of direct sales experience, familiarity with account management process and comfort in phone sales
- Outstanding communication, attention to detail and organizational skills
- Assertive yet professional demeanor, persistent and willing to lead
- Strong problem solving and issue resolution skills
- Desire to help create a fun and productive culture, leveraging Ticketmaster’s focus on sports and music
- Extraordinary team player and ability to thrive in a fast-paced, high-growth, entrepreneurial environment where quality, innovation, speed of decision making and execution are critical to organizational success
19
Campaign Specialist, Seller Advertising Resume Examples & Samples
- Establish solid working relationships with Sales and Seller Account Management
- Partner with Analytics to uncover campaign expansion opportunities
- Assist with Sales and Account Management in pitch and campaign setup
- Prioritize sales opportunities and initial advertising campaign details
- Develop tailored campaign optimizations leveraging demand insights from Analytics
- Turn data into action insights that deliver business value
- Collect qualitative advertiser feedback to inform seller tool needs and platform effectiveness
- Driven leader who can influence others and drive end to end execution
- Ability to thrive in an early stage product life cycle with aggressive business goals
- Analytical data driven approach to problem solving and creating customer value
- Strong communication written and verbal and ability to spot trends and turn into business value
- Familiarity with digital advertising, media buying and campaign tactics
- Experience with product based retail, affiliate marketing and SEM preferred
- 5 years digital advertising (CPM, PPC, CPA) experience with direct revenue generation
20
Consultative Seller Industrial Sector Resume Examples & Samples
- At least 4 years experience in/deep knowledge and experience of how IoT, analytics, and data can transform businesses
- At least 2 years experience in / strong industry knowledge in the Industrial sector (Automotive, Electronics, Chemical & Petroleum, Aerospace & Defence, Industrial Products/Manufacturing, Mining or Construction)
- At least 3 years experience in / successful sales history of either software or services and preferably both
- German: Fluent
- At least 2 years experience in Internet of Things, Asset Management, Continuous Engineering, Financial Performance Management within the Industrial sector
21
Seller Experience Senior Manager EEC Resume Examples & Samples
- Responsible for the EEC launch and seller adoption of any new, or changes to existing, B2C growth tools (e.g. tools that will help sellers scale their business)
- Coordination with the global product team, local seller comms team, local legal teams, local finance team and country leadership to ensure successful launches as above
- Specify business requirements into the global product team for all seller tools
- Responsible for local in-country initiatives to engage with and educate the B2C seller base
- Responsible for driving positive seller sentiment (NPS or similar) working with country GM’s and teams
- Responsible for driving horizontal seller initiatives working with the EEC Seller Growth Sales Team
- EEC business point of contact for any issues with seller tools
- Engagement with 3rd party selling tools as required
22
MEA Cognitive Solutions Seller Resume Examples & Samples
- Solid understanding of BA and BI components and implementation process
- Experience in selling Business Analysis or Business Intelligence solutions/projects (NOT PLATFORM) to business buyers
- Successful in planning and executing business development activities (events, cold calls, linked-In savy, etc)
- Generate and manage opportunity pipeline progression (from Opp identification to generate contracts and SOWs and closing the deal
- Experience in selling ERP, Finance or Risk Solutions an asset
- At least 3 years’ experience in Business Analytics, Business Intelligence and Information Management roles
- At least 5 years’ experience in Selling jobs at major Business Solution software companies or Business Consulting firms
- Preferably technical skills include Advance Analytics, Information Management consulting, logical and physical data modeling, Data Integration understanding, business intelligence front end tools
- More than 5 years of work experience in Banking, Wealth Management or Insurance organizations
23
MEA Cognitive Solutions Seller Resume Examples & Samples
- Needs to maintain a thorough understanding of/keep current on the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in the Public Safety domain
- Acts as the sales subject matter expert for intelligence (security and cyber), military and/or law enforcement clients in the MEA region
- Demonstrates senior experience in law enforcement, intelligence and defense including local police
- Builds executive relations with key officials and leadership within targeted clients and acts as a thought leader in the Public Safety domain
- Has expertise of IBM cognitive solutions and analytics platform and applicable products for military, intelligence, law enforcement and security
24
Large Deal Seller Resume Examples & Samples
- Exposure in Application Sales
- Strong Exposure in selling to Industrial clients
- Ability to work independently, lead large engagements
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
25
Saas Portfolio Seller Resume Examples & Samples
- Sell cloud software and consulting services packaged into solutions
- Sell value propositions for SaaS to differentiate IBM products and services across Analytics
- Design and sell industry solutions coupled with implementation services
- Take a key role in the identification, development and go-to-market of new industry cloud solutions, working within the successful IBM sales processes and tools
- Conduct outbound prospecting to open doors to discuss a prospect’s business environment, identify their business prioritie
- Identify and capture customer's/prospect's requirements, explore their business/technology needs and how IBM’s solution can address those needs
- Nurture responses through the selling stages from noticed / identified to closed; maintain a relationship with customers/prospects throughout the buyer’s journey
- Minimum two years of sales/inside sales experience, with demonstrable ability to quotas position and sell solutions over the telephone
- Strong interpersonal, verbal, organizational & communication skills, discipline, attention to detail, high energy and a “can do” attitude
- Digitally and socially savvy; comfortable using social tools – LinkedIn, Twitter, Skype, Live Chat
- Excellent negotiation skills and focus on ensuring client satisfaction
- Technical aptitude with ability to understand technology and succinctly communicate value
- *Candidates can be based out of our Littleton Ma or Chicago IL offices***
- At least 2 years experience in/deep knowledge and experience of how cloud, analytics, and data can transform businesses
- At least 2 years experience in / successful cloud software sales history
- At least 2 years experience in / knowledge of IBM Analytics software solutions
26
Monetization Manager, Seller Promotions Resume Examples & Samples
- Manage and execute promotions to support eBay’s high-volume businesses. Collaborate with Seller Scaling team to create offers that support their goals and drive business results
- Manage end to end promotions process. Monitor and execute upon day-to-day deliverables, ensuring plans are on track, escalating as needed
- Develop successful relationships with cross functional partners, including merchandising, product, marketing, legal, and others
- Collaborate with analytics to design new offers, creating test plan to maximize learnings
- Work with eBay customers and customer-facing teams to understand customer insights, drivers & barriers to consideration and conversion
- Positive energy, enthusiastic team player - you thrive in an environment where success depends on a high degree of cross-functional collaboration and your and the team’s success are one!
- BA/BS required, MBA / Master’s degree a plus
- 5-7 years of experience in marketing project management, or similar capacity, preferably an ecommerce, consumer internet, or retail company
- Experience operating in a fast pace, rapidly changing environment where matrix reporting and reliance on others is the norm
- Must be able to handle multiple priorities in an organized manner with attention to detail and strong problem solving skills
- A passion for eBay and the customer base. We are a unique company and are looking for people who get excited by our marketplace & amazing business opportunities
27
Foundation / Raffle Seller Resume Examples & Samples
- Facilitating Raffle ticket sales via electronic handheld device and/or PC
- Actively engage fans to participate in the Raffle at mobile and/or stationary locations throughout the ballpark
- Educate fans about the rules and process of the 50/50 Raffle Program
- Educate fans about the Texas Rangers Baseball Foundation, the non-profit beneficiary of the 50/50 Raffle Program, including but not limited to its mission and programs
- Effectively handle any issues that might arise from Raffle ticket purchasers
- Accurately handle cash transactions and distribution of Raffle tickets
28
Manager, Professional Seller Development Resume Examples & Samples
- Manage a group of highly strategic suppliers (~50-60) to help them grow their business on StubHub
- Drive engagement and loyalty through building key relationships
- Optimize seller inventory portfolio growth through a deep understand of the sellers business and available levers
- Understand how pricing and incentive models fit into accounts business and operations
- Ensure close working relationships with the Pricing, Operations and Pro Seller Segment team
- Diagnose and resolve inventory opportunities and/or gaps
- Determine and meet key financial and customer goals and metrics
29
Senior Product Manager, Seller Experience Resume Examples & Samples
- Define the product strategy and roadmap for your respective domain
- Specify product requirements for new features, integrating market analysis, research and usability studies to improve user satisfaction
- Drive product development with a team of world-class engineers and designers
- Ensure flawless product launches by executing pilot and beta programs
- Use metrics to drive the success of products
- Get stuff done in a constantly evolving environment
- Experience building APIs
- Team player with an ability to work well across engineering, business and design teams
- Passionate about creating exceptional user experiences
- Ability to simplify complex systems into a phenomenal experience
30
Athletics Gameday Ticket Seller Resume Examples & Samples
- Working knowledge of computers and experience in handling money
- Experience with sales preferred
- Must be available to work most games and work flexible hours
- Must be able to provide excellent customer service when dealing with the public
- Must be dependable and punctual
- Physical requirements may include standing for longer periods of time
- Cumulative GPA - 2.5 or higher
31
Seller Resume Examples & Samples
- Generate and implement business development and marketing plans; including: Find and develop new clients; Assist with development of new projects with existing clients; Develop winning proposals; Ensure proper execution of the project at expected profit margins
- Lead and conduct the marketing and sales efforts and be responsible for initially generating $250,000.00 annually of engineering consulting services with an expectation that sales will increase beyond this amount
- The successful candidate may also act as the project or program manager and main client contact for any work attained, including: Ensuring timely, quality, and cost-effective work; Maintaining effective client communications; Collecting receivables
- Interface with clients, government regulators, other contractors and other project stakeholders
- Experience in the consulting industry with a proven record of increasing client base and growing revenues
- Ability to participate in multiple projects simultaneously to meet strict deadlines
- Ability to effectively communicate with management, technical, graphics, and support personnel
- Be self-motivated, creative and have strong organization, inter-personal communication, writing, and presentation skills
- Possess knowledge of and be able to market all services offered by Tetra Tech for the Appalachian Shale Development and other Environmental and Engineering projects
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Programmatic Seller Resume Examples & Samples
- Main point of contact for client/agency contacts responsible for programmatic media solutions and technology infrastructure licensing agreements
- Proactively presents platform-based demos (ONE Buyer Display/Video/Mobile, CVO and Ad.com) to decision making teams at clients, agencies and strategic third party media and technology partners
- Identifies and qualifies potential ONE partners
- Presents clients cross-platform solutions to RFPs including display, video, mobile, social, native, private marketplace and analytical solutions
- Partners post-sale with Platform Client Services leads to help drive activation and adoption
- Partners with Platform Client Services leads to identify and close up-sell opportunities for existing MSA clients
- Partners with Platform Client Services leads to drive MSA renewal process
- Responsible for detailed understanding competitive programmatic landscape and the interoperability of multiple technology platforms
- Provides detailed feedback to Product and Technology teams on feature and functionality development needed to capture additional market share
- Shares programmatic trends and insights and AOL Platform product updates and case studies with client partners and customers
- Minimum of 5 years experience in online media in the network, DSP, exchange or other non-reserved space
- Extensive experience across display, video, and mobile
- Expertise in programmatic
- A deep understanding of digital media and consumer behavior
- Passion for the changing media landscape, self educated on the trends in consumer behaviors and inventive ways to reach a targeted audience
- A proven collaborator with the ability to be an effective internal advocate of client needs/market demand, leading cross functional teams to achieve sales results
- Ability to create and manage strong internal and external relationships
- Ability to think strategically, understanding marketer needs and creatively translating these needs into compelling concepts and programs
- Bachelor’s Degree required, MBA a plus
33
Head of Seller Growth Resume Examples & Samples
- Shaping the B2C country strategy
- Developing plans (operational and financial) to execute the strategy
- Setting up and managing the team responsible for execution
- Direct management of priority initiatives
- Ongoing performance management, including detailed understanding of all operations, performance and issues
- Continually problem solving and innovating to deliver against targets
- Customer champion, representing the Italian customer needs
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Business Process Outsourcing Seller Resume Examples & Samples
- Develop a deep understanding of the BPS portfolio, including IBM’s existing install base across Australia and NZ
- Develop a qualified pipeline that is at least 3 times the annual sales target, by the end of 2016. This will include developing a targeted sales strategy, maintaining close plans on all deals, and demonstrating weekly progress against the plan, to ensure the executive dashboard is up to date for weekly cadence
- Demonstrate an ability to advance opportunities through a formal sales process, gaining customer buy in as early in the sales process as possible
- Understand and develop the partner landscape where this is likely to facilitate growth, or enhance our competitiveness
- Deliver new business orders of USD50M for 2017
- Work closely with GBS account leads, sector leads and sellers to ensure BPS offerings are included in the account growth plans of each of the lead account partners
- Design and own a targeted campaign that leverages key IBM differentiators, including robotics, cognitive, digital, Apple, and cloud
- Collaborate with peers across the GBS and GTS business groups to demonstrate broad solution-selling acumen
- Develop strong relationships with CFO’s, CPO’s, CHRO’s, and other non-IT leaders at target clients
- F&A
- HRO / RPO
- Shared Services
- A demonstrated ability to successful lead complex sales processes
- Strong c-suite relationships
- Ability to work within a complex deal team and / or lead a pursuit involving multiple portfolio offerings
- Consulting background preferred
- Deep understanding of deal commercials
- Knowledge of competitive landscape in the BPO area
- Ability to engage off-shore teams (sometimes remotely) as part of a global sales team
- Ability to manage multiple pursuits simultaneously
- Ability to build a robust, qualified pipeline of opportunities, and be able to qualify or advance deals rapidly
- Hands-on attitude to problem solving, and a willingness to roll up their sleeves
35
Senior Seller Vetting Specialist Resume Examples & Samples
- Investigate suspicious activity and behavior that could pose a risk to our buyers, merchants, or Amazon.com
- Deep dive escalations, complete all writing and content in a clean, succinct and clear manner
- Participate in other special projects/assignments as necessary
- In-depth experience with Microsoft Office, including outlook, Word, and Excel
- Fluent in one of the following languages a plus: German, Italian, French or Spanish preferred
36
Head of Seller Services Resume Examples & Samples
- Provide thought leadership to identify opportunities for improving the Seller and Customer experience
- Identify, quantify, pilot, measure and implement scalable solutions
- Interact closely with respective Retail Category teams and central platform functions in EU and US to understand, implement and shape feature, service or platform improvements
- Proven track record in business development at scale covering sales and account management
- Extensive professional experience, ideally in complex and dynamic environment ideally in e-commerce, technology, FMCG, retail or top-management consulting
- Inspiring people manager and leader of leaders: experience in leading larger (ideally commercial) top-performing teams and managing change
- MBA from a top-tier Business School
- Pricing and Product Management
- Previous general manager / managing director experience
37
Data Engineer, Seller Financial Controls Resume Examples & Samples
- Design, implement, and support a platform providing ad hoc access to large datasets
- Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL
- Model data and metadata for ad hoc and pre-built reporting
- Interface with business customers, gathering requirements and delivering complete reporting solutions
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
- Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers
- Participate in strategic & tactical planning discussions, including annual budget processes
- Bachelor’s degree in Computer Science, Mathematics, Statistics, Finance, related technical field, or equivalent work experience
- 3-5 years of years of relevant work experience in analytics, data engineering, business intelligence, market research or related field, and 7-10 years professional experience (experience in consumer-facing industry preferred)
- Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports
- Experience using SQL, ETL and databases in a business environment with large-scale, complex datasets
- Proven track record of successful communication of analytical outcomes through written communication, including an ability to effectively communicate with both business and technical teams
- Graduate degree in computer science, business, mathematics, statistics, economics, or other quantitative field
- Both technically deep and business savvy enough to interface with all levels and disciplines within the organization
- Demonstrated ability to coordinate projects across functional teams, including engineering, IT, product management, marketing, finance, and operations
- Knowledge of Advanced SQL and a programming language
- Experience with data visualization using Tableau or similar tools
- Experience with statistical analysis using R/SAS/Matlab or similar tools
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Seller Vetting Specialist Resume Examples & Samples
- Investigate suspicious merchant activity and behavior that could pose a risk to our buyers, merchants, or Amazon.com
- Correspond with Rights Owners and other entities to make informed decisions about their reports
- Ability to prioritize work effectively; strong time management and multitasking skills
- Maintain/Contribute to SOPs
- Contribute to process improvements initiatives to optimize for quality
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Seller Vetting Specialist Resume Examples & Samples
- A background in compliance, trademark or copyright laws, risk investigations, and counterfeit detection or equivalent
- 2+ year experience in vetting and risk management
- Flexibility with working hours
40
FBA Seller Operations Resume Examples & Samples
- 3+ years of Program / Project Management Experience
- 2+ years of Amazon Customer Service Experience
- 2+ years of Experience communicating with both technical and non-technical teams across a global organization
- Strong written & verbal communication in addition to strong presentation and interpersonal skills
- Works effectively as an individual and as part of a team
- Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment
- Strategic thinker with the ability to see/understand the big picture
- Proven ability to bring clarity to ambiguous situation
- Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases
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Senior Product Manager BB Seller Experience Resume Examples & Samples
- Top University degree, preferably in a business or technical / engineering discipline
- Proven track record in product management at scale
- Strong combination of superior analytical skills, inventive thought leadership and bias for action to get things done
- Strong ability to operate in a matrix environment, collaborate with various stakeholders in different locales and functions effectively and manage competing priorities simultaneously
- Excellent written and verbal senior executive communication style
- Experience building and launching technical products to market
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Product Manager, Seller Financial Controls Resume Examples & Samples
- Minimum 3 years of industry experience as a product manager, establishing priorities and requirements for a team of software development engineers
- Experience using data and metrics to back up assumptions and assertions of business value
- Strong bias for action ; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
- Technical fluency; can understand, discuss, and gauge the complexity of a planned feature; make schedule tradeoffs ; and evaluate roadmap timeframes with technical team members
- Demonstrated success in identifying a customer need, building a product to meet that need, and launching that product
- Bachelors degree in a technical discipline, Computer Science preferred
- Demonstrated success in managing the day-to-day activities of an engineering team using Agile/Scrum processes
- You write code for fun, or have written code professionally
- Experience with machine learning
- Prior experience with online fraud
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Manager, Seller Services Consumer Electronics Resume Examples & Samples
- Managing a team of NAMs and ensuring that they achieve (and overachieve) against their Seller recruiting targets for “Vender en Amazon” and/or “Logística de Amazon” services
- Understand the levers of Consumer Electronics categories and own initiatives to improve Customer and/or Seller Experience and drive P&L growth
- A great deal of personal initiative and strong hands-on attitude along with creativeness, decisiveness and results-driven mentality
- Fluency in written and oral communication in Spanish and English
- Experience in e-commerce and/or internet/technology companies
- Experience in solving analytical problems, either in professional experience (advanced data analysis) or education
- Knowledge of additional languages
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Senior Program Manager, Seller Experience Resume Examples & Samples
- Champion and gain buy-in for the strategy and roadmap from partner teams through collaboration, documentation, and negotiation that effectively influences peers and senior management
- Envision, design, and deliver a seamless handoff from self-service to assisted support through a variety of contact channels and customer and agent-facing tools
- Manage priorities and trade-offs between seller experience, performance and operational support
- Experience in customer service, both self-help and agent-assisted support automation
- Results that shows creativity and innovation
- History of teamwork and willingness to roll up one's sleeves to get the job done
- 5+ years of Product Management experience
- Bachelor’s degree in engineering, business, design or related field; or equivalent work experience
45
Raffle Seller Resume Examples & Samples
- Manage pre-game set up for designated raffle tablets
- Sell 50/50 raffle tickets to fans at Los Angeles Kings home games
- Comfortably handle large cash transactions, credit card machines and the sale and distribution of 50/50 raffle tickets throughout your work shift
- Work to engage fans and staff to spread awareness of the 50/50 raffle program and the Kings Care Foundation by approaching fans
- Problem solve quickly and efficiently. Answer questions fans may have about the 50/50 raffle program
- Responsible for meeting and/or exceeding designated sales goals per game
- Ability to interact positively with large fan base and work independently
- Self-starter who will consistently challenge oneself to increase their individual 50/50 raffle ticket sales
- Strong interpersonal and verbal communication skills
- Strong sales skills; a background in sales or marketing is strongly encouraged
- Candidate must be willing to work nights, weekends and holidays as necessary. Shifts are approximately 5 hours each and take place during LA Kings home games
- Must be able to stand/walk for long periods of times. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions
- Candidate will be subject to a background check and credit check
- Education and Formal Training
- Must have a High School Diploma or equivalent education
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Principal Product Manager, Seller Experience Resume Examples & Samples
- Develop user experience goals, stories and requirements that will be used to create product specifications
- Communicate (verbally and in writing) program successes, failures, lessons learned, and mitigation plans to stakeholders regularly, effectively and in a timely fashion, as an owner
- A broad perspective on the overall selling on Amazon and customer retail experience
- Demonstrated strong attention to detail including precise and effective communications
- Experience building relationship networks that are scalable to deliver worldwide
- 8+ years of Product Management experience
- Experience working with diverse groups of people to influence change (change agent)
- Experience managing worldwide customer-facing products in e-commerce, across a variety of devices
47
Software Deployment Seller Resume Examples & Samples
- Provide technical leadership to achieve business results (software deployment, Subscription & Support (S&S) renewals, stream revenue) for accounts assigned
- Use technical and business acumen to build and maintain relationships with key customer decision-makers, and actively seek new projects/opportunities to burn additional software
- Provide technical leadership on solution design, deployment best practices, and IBM's technology roadmaps
- Facilitate the creation and presentation of Readiness Plans for planned and seeded software as needed
- Harvest and share reusable intellectual capital and deployment experiences
- Understand how IBM’s offerings compare, contrast, and integrate with the customer’s existing software investment from IBM, business partners, and the competition
- Build relationship networks with knowledge sources inside and outside of IBM, and leverage those relationships to avoid technical inhibitors to solution deployment
- Proactively monitor and promote deployment of purchased software products to maximize deployment against targets and eliminate software reversals
- Identify and track client sponsors and assigned projects for software products in the contract
- Act as the spearhead, working with the S&S teams, to identify any S&S exposures in advance
- Drive the development of implementation plans for clients which speed time to value
- Promote the use of services and Accelerated Value Program (AVP) to mitigate risk in the client's software deployments
- Drive client references for successful software deployments
- At least 1 year experience in managing customer relationship
- At least 1 years experience in project management
- Readiness to travel up to 50% annually
- At least 1 year experience in software licensing
- Basic knowledge in the IBM software portfolio
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Infrastructure Services Seller Resume Examples & Samples
- Managed Services Sales - 2 Years
- Network and Security Sales - 4/5 Years
- Data centre Design and Build Sales - 2/3 Years
- Managed Services Sales - 3 Years
- Network and Security Sales - 5/6 Years
- Data centre Design and Build Sales - 3/4 Years
49
Senior Program Manager, Seller Experience Resume Examples & Samples
- Innovation on behalf of our sellers who are seeking support for a problem or question by optimizing the self-service support, search and help experience in the Seller Central worldwide
- Define and lead cross-functional improvement/change initiatives related to the worldwide self-service support experience
- Experience in customer service, self-service and search
- Experience working with search, discovery, support automation, workflow, machine learning, and web content
50
Senior Program Manager Seller Experience Resume Examples & Samples
- Developing a strategic roadmap and site level development plan. Coordinating and driving action across the operating unit
- Driving global integration and parity in tools and processes
- Facilitating and driving quarterly, monthly and weekly business review meetings
- Interacting with stakeholders at multiple levels facilitating dynamic collaboration with the business, product and technical teams to define and deliver solutions
- Preparing and presenting regular program updates to the 3P Seller Services and SeSu Senior Leadership team
- Identifying and analyzing data to isolate issues, test solutions and prioritize competing program opportunities
- Partnering with Program and Tech teams to identify, scope, and solutions for unique challenges faced post the launch of business initiatives
- Understanding customer needs, defining clear project plans and executing to high expectations in a rapidly changing environment
- Anticipating bottlenecks, provide escalation management, make tradeoffs and balance the business needs versus technical constraints
- Remaining flexible to changing priorities, open to new ideas and have the customer success firmly as the focus
- Bachelor’s degree required or equivalent work experience
- Experience working independently and creating a path forward with ambiguity
- Experience working with virtual and globally distributed teams
- 5+ years of industry experience doing program /project management in the support and services industries
- Experience using problem solving and analytical skills to solve business problems and drive process improvements
- Written and verbal communication skills. Ability to work effectively with tight deadlines in a fast-paced environment
- An ability to effectively develop key processes and procedures that facilitate efficient planning, reporting and control processes
- Candidates should have a demonstrated ability to thrive in a fast paced environment, where tactical and strategic activities are driven in parallel, strong attention to detail, and the ability to manage multiple, competing priorities simultaneously
- Create scalable mechanism, process and communication plan to organize multiple cross functional changes in a fast-paced environment
- Familiarity with six sigma, Kaizen,
- MBA or Master’s degree in related field
- Experience in customer-facing UI development, Internet products and technologies
- PMP or similar certification
- Experience with CRM and other contact management support tools
- Attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Demonstrated ability to anticipate and manage change in a highly dynamic environment
- Demonstrated ability to work in ambiguous situations and across organizational boundaries
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Senior Product Manager, BB Seller Experience Resume Examples & Samples
- 5+ years of experience with a blend of technical, business and product, and/or program management roles
- Expertise with B2B buying and selling is a plus
- Excellent oral and written communication skills in English and Japanese
- Able to work independently and deliver with minimal supervision
- Bachelor’s degree in computer science, engineering, technology or business with relevant work experience
- Master’s degree in computer science, engineering, technology or business with relevant work experience is a plus
52
Executive Assistant, Seller Services Finance Resume Examples & Samples
- 5+ years’ experience in an administrative role supporting senior leaders in a fast-paced environment
- Previous experience in a technology environment
- Strong computer skills including Microsoft Office (especially Outlook) and SharePoint
- Highly motivated, organized individual
- Desire and aptitude for taking on new and increasingly complex tasks and projects
- Enthusiasm for Amazon’s leadership principles and the willingness to adapt to and exemplify those values
- Imagination balanced with practicality; a sense of fun balanced with a strong work ethic
- Exceptional written and oral communication skills
- Diplomacy
- Composure under pressure and the ability to switch gears at a moment’s notice
- Sound business judgment
53
FBA Seller Operations Resume Examples & Samples
- 5+ years’ work experience with 2-4 years People Management experience required
- 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
- Ability to support Business and provide solutions to Seller pain points
- Ability to handle complex and ambiguous scenarios
- Demonstrated passion for delivering a positive Seller experience, and maintain composure in difficult situations
- Can adapt well to changing circumstances, direction, and strategy
- Fluent English skills are required for this role
- Demonstrates functional expertise , deep business understanding to identify Seller pain points and recommend solutions
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Senior Product Manager, Seller Optimization Resume Examples & Samples
- Use compelling and comprehensive data to measure performance of programs, quantify Seller behavior, drive innovation that creates value for Sellers, and eliminate system inefficiencies
- Exercise strategic business judgment with a relentless focus on improving customer experience
- Cast vision on new solutions to optimize the profitability of our Sellers and communicate a strategic vision for continued improvement
- Design rigorous experiments to test hypotheses
- Manage implementation, measurement and reporting to leadership
- Bachelor’s Degree in economics, business and/or relevant field of study. MBA or graduate degree preferred
- Proven analytical skills and highly comfortable with numbers
- Demonstrated ability to coordinate sophisticated projects with various technical/engineering teams
- Demonstrated ability to manage multiple projects - work prioritization, planning and task delegation
- Ability to understand and describe complex behavior patterns and interactions
- Willingness to tackle diverse and varied problems and find innovative, scalable solutions
- Ability to work cross-functionally and build support for projects
55
Senior Product Manager, Seller Experience Resume Examples & Samples
- Innovation on behalf of our sellers who are seeking support for a problem or question by optimizing the self-service support and help experience in the Seller Central worldwide
- Define and lead cross-functional improvement/change initiatives related to the worldwide support experience, both in self-service and assisted support
- Define online support product strategy vision and roadmaps, and developing short, medium and long-term features to achieve the vision
- Develop and monitor success and service health metrics related to adoption and efficacy in the online support experience
- Collaborate with Design UX, Engineering, Content Managers and Technical Program Managers and other Product Managers within WW Seller Support and across the WW Seller Services organization to test and launch features accessible anywhere and anytime
- Drive definition of scope and manage business case development and approval, requirements gathering/creation, prioritization, design review, and launch readiness of new experiences
- Deliver results that align to worldwide seller needs and business goals
- Experience with designing and delivering worldwide customer-facing products or services
- Demonstrated ability to use quantitative and qualitative data to prioritize and influence work prioritization
- Proven ability to drive and manage and influence multiple, competing priorities and projects with urgency in a fast-paced environment where continuous innovation is desired
- Experience working cross functionally (design, engineering, usability, content development)
- Experience working with support automation, workflow, machine learning, and web content
- Demonstrated ability to build and optimize customer self-service encounters in conversational interfaces (input/response) using closed loop learning mechanisms and integrated workflow, search and content systems, and deliver engaging/habit-forming user experiences
56
Product Manager Seller Performance Resume Examples & Samples
- Coordinate with technical, operations, and leadership teams to identify requirements and determine the impact of various initiatives on customers, sellers, and operations
- Create, maintain, and disseminate project information to management and stakeholders across other programs pertaining to the A-to-z Guarantee
- Work with the technical and operations teams to drive continuous improvements in operational efficiency and automation
- Develop relationships with technical and non-technical teams across Marketplace, Seller Support, Finance, Risk Management, and Customer Service
- 5+ years of program management experience
- Bachelor’s degree in engineering, business, design, or related field; or equivalent work experience
- Proven analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases
- Experience working cross-functionally across engineering, operations, design, usability, content development, Customer Service
- Ability to communicate clearly and concisely with technical and non-technical teams across multiple businesses; excellent written, verbal, presentation, and interpersonal skills
- Ability to effectively manage multiple competing projects and priorities in a fast-paced, deadline-driven environment
- Experience developing and refining technical and business operational processes
- Ability to work effectively both as an individual and as part of a team; willingness to roll up one's sleeves to get the job done
- Strategic thinker; ability to see, understand, and work towards the big picture
- Strong attention to detail and excellent problem solving skills
- Advanced knowledge of MS Office products including Excel (v-lookup, Pivot tables)
- Proven ability to bring clarity to ambiguous situations
- Demonstrated knowledge of key business financial metrics
- Self-sufficient and able to work with little direct supervision
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Program Manager, New Seller Success Resume Examples & Samples
- Create new registration and onboarding features to drive cross-region Seller launches
- Coordinate with the Marketing teams to drive New Seller adoption of key products
- Drive seller experience parity across regions
- Partner with marketplace teams to gather feature requests, implement process improvements, and influence product roadmaps
- Create a vision with a detailed roadmap to expand the Sell on Amazon experience to meet Global Seller needs, set the qualification metrics for these options and drive seller success
- Define, scope and prioritize projects with an understanding of tradeoffs and impact
- Develop clear product specifications, working closely with technology leaders, business analysts, designers, and developers
- Lead and coordinate design/implementation efforts between internal teams and external customers and/or partners
- Manage and deliver projects with the highest levels of performance, reliability, usability and customer delight
- Drive OP1 and OP2 plans for Global Sellers
- Bachelor’s degree in business, computer science or engineering is required
- 5+ years of relevant experience in project/program management
- Experience in managing large projects across multiple organizations and partnering with multiple disciplines
- Strong written and verbal communications and interpersonal/team skills
- Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
- Organizational skills with ability to manage multiple, competing priorities simultaneously
- Track record of taking ownership and driving results
- Detail oriented with strong prioritization skills
- Ability to work independently and excellent problem solving skills
- MBA or MS preferred
- Judgment, negotiation/influence skills, analytical skills, leadership skills essential to successful program/project management
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Account Manager Seller Fulfilled Prime Resume Examples & Samples
- Bachelor's degree in business, marketing, communications or related fields
- Relevant professional work experience
- The ability to think strategically and to drive the detailed execution of specific initiatives
- Excellent negotiation and communication (written and verbal) skills (German and English)
- Strong analytical skills with the ability and appetite to get deep into the data when required (intermediate Excel skills)
- Action and results focused mind-set – responsibility for achieving your quarterly targets
- Passionate about online businesses, e-commerce and sales
- Customer focused, extremely detail-oriented, able to effectively prioritize and multi-task while working autonomously
- Strong ability to handle objections
- Experience in building relationships and driving growth with new and existing customers/partners
- Experience in management consulting or account management (buying, product management or business development)
- Experience in e-commerce or retail is advantageous but not essential
- Experience with databases, SQL and CRM tools is advantageous but not essential
59
Senior Product Manager, Seller Experience Resume Examples & Samples
- Define and lead cross-functional improvement/change initiatives related to the worldwide self-service search experience
- Demonstrated ability to use quantitative and qualitative data to prioritize and influence work prioritization; experience using hard data and metrics to back up assumptions and develop business cases
- Experience building relationship networks that are scalable to deliver and influence change worldwide
- Analytical and quantitative skills; SQL
- Experience managing products in e-commerce, across a variety of devices
- Experience working in customer service, self-service, search, discovery, support automation, workflow, machine learning, and web content
60
Cognitive Engagement Solution Seller Resume Examples & Samples
- At least 3 years experience in/deep knowledge and experience with selling Commerce related software solutions
- At least 5 years experience in software sales
- At least 5 years experience in a sales role focusing on developing new business
- French: Fluent
- 5+ years experience in/deep knowledge and experience with selling Commerce related software solutions
61
Senior Mgr-consumer Seller Development Resume Examples & Samples
- Strong interpersonal skills & executive presence including demonstrated ability to collaborate and influence both working teams and senior management
- Passion for consumers & customers
- Excellent project management skills and business operations skills, including leading large, cross-functional initiatives that have a significant customer and business impact
- Strong analytical thinking and problem solving skills, fact based analysis, ROI, and analytics
- Developed verbal and written communication skills and presentation skills
- Experience with retaining and growing the activity and sales of existing customers based on business needs, customer segmentation marketing ROI and product funnel performance
- Efficient and organized, ability to support schedules, deadlines, and juggle multiple details
- Self-starter, ability to work independently in a fast-paced results-oriented environment
- Fun, highly energetic personality; great team player that works well in collaborative situations
- Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and prioritizing work effectively to meet deadlines and achieve desired results
- Interest in sports, music and theater a plus
- 8-10 years of relevant work experience in customer focused marketing, product management, analytics, finance or strategy roles
- Industry experience in ecommerce, web company or sports and entertainment
- Expert Excel / PowerPoint skills, expertise with database query tools (SQL strongly preferred)
- Experience using tools to understand user engagement and market share metrics across the web (Omniture, Google Analytics), marketing campaign tracking (AdWords, DoubleClick, Salesforce CRM), competition (ComScore, Similar Web) and A/B testing tools (Test & Target, etc.)
- Strong and consistent track record of academic and professional accomplishments
62
Senior Product Manager, Seller Success Resume Examples & Samples
- Develop a deep understanding of Seller challenges, and use this insight to develop and test high-impact Seller launch tools
- Prioritize initiatives, set revenue goals for each, and build a roadmap for delivery
- Develop in-depth user requirements, write business requirement documentation, and manage a development team to deliver the tools
- Broaden our impact by actively influencing other senior leaders and stakeholders
- Bachelor’s degree required, ideally in a business, computer science, engineering or technology field. MBA preferred
- Product Management experience in an agile environment, with a track record of leading developer teams effectively and launching products that drive customer value
- Ability to drive multiple launches simultaneously and keep roadmap on track via expert sprint planning and dependency management
- Experience using data and analysis to drive business decisions
- Ability to work and prioritize initiatives in a white space, highly strategic area
- Ability to understand operational challenges and develop creative solutions to address them
- Experience writing business requirement documentation, user stories, and acceptance criteria
- Strong influencing and relationship management skills; must be comfortable influencing other senior leaders across the organization
- Strong executive communication skills, with the ability to write persuasive documents and engage productively in executive discussions
- People management experience is a plus
63
Director, China Seller Service Resume Examples & Samples
- 1) Sales & Marketing (54 people): this team owns Direct and Self Service recruiting, Marketing, Onboarding/Listing and Ad Sales
- 2) FBA Operations (12 people): this team is responsible for FBA operations performance (seller inbound, seller returns and reimbursement, etc.) as well as driving FBA seller adoption and sales
- 3) Product Management (6 people): this team works on both buyer and seller facing products and covers
- Proven experience leading diverse organizations and functions to deliver extraordinary results in China
- Superior analytical skills. Demonstrated ability to identify and solve ambiguous problems
- Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment. High degree of organization and ability to manage multiple, competing priorities
- Excellent communication (verbal and written) and collaboration skills that enable this leader to earn trust at all levels
- Extreme attention to detail and desire to roll up her/his sleeves while insisting on high standards
- Growth potential to develop as a senior executive
- Online/technology experience preferred
64
Intern Seller Marketing UK Resume Examples & Samples
- Support planning and execution of our bi-annual business seller update.The Seller Release is our largest and most strategic communication with professional sellers, informing them of key changes, technical improvements and new business opportunities. In this role, you’ll work closely with our UK change management project team to help coordinate and execute this project. You’ll liaise with teams across the business and coordinate UK, EU and North American business partners to help ensure a smooth delivery
- Support seller marketing campaigns and partner marketing execution. In this role, you’ll work with the UK marketing team to help plan, design and execute business seller growth marketing campaigns based on our key company priorities. This includes working with agencies and internal teams, and bringing customer insights back into the business. You will also support the partner marketing lead in the execution on the marketing plan including working with key partners, on joint marketing campaigns
- Analytics support. The successful candidate will have an eagerness to learn and develop analytical skills to work with on and offline tools to measure the success of campaigns and create reports back into the business
- Passionate team player, highly disciplined & organised, able to operate smoothly in a highly dynamic context
- Interest in digital and business to business marketing and an eagerness to develop skillsets in this area
- Strong strategic thinking and problem-solving skills
- Confident and dynamic personality, excellent written and oral communication skills
- Bachelor’s degree in related field (marketing, communication, business) preferred
- English native speaker level, second European language a plus
- Interest in a career in digital marketing within the retail or online industry
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Program Manager, Seller Reimbursement Resume Examples & Samples
- Bachelor’s degree plus 3+ years of experience in finance, operations management, and/or program management
- Proven ability to manipulate and analyze complex data sets
- Experience gathering and analyzing large amounts of data and delivering continuous business improvements
- Ability to work effectively with tight deadlines in a fast-paced environment
- Ability to develop and share best practices across the network
- Ability to handle changing priorities and use good judgment in stressful situations
- Available for travel within the EU
- Experience with operational excellence and process improvement methodologies like six sigma and kaizen
- A strong appetite for teamwork, and a just-do-it attitude
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Brand Marketing Manager, P Seller Softlines Resume Examples & Samples
- Understand customer segmentation and create testing plans to optimize for engagement with third-party seller fashion brands
- Plan, coordinate, and execute merchandising to drive customer traffic to emerging third-party brands
- Analyze results of testing, communicate learnings upwards and internationally, and use the data to drive future tests
- Document results and share best-practices across our Seller Services worldwide organization
- Partner with technical and business teams to drive system improvements within Seller Central self-service merchandising solutions
- Own multiple team KPIs for customer engagement, developing strategy to drive results over short and long-term
- A tenacious self-starter who can serve as a strong advocate for our customer and our business
- Possess exceptional marketing, merchandising and project management skills
- Capable of handling multiple projects at once amidst rapidly-changing priorities and comfortable dealing with ambiguity
- Ability to be successful both as an individual contributor and in a team environment, and also will be able to perform at both strategic and tactical levels
- Ability to manage a wide range of responsibilities, thrive on solving challenging problems and not afraid to challenge the status quo
- Passion for fashion and technology and the confluence of the two
- 3 to 5 years of relevant work experience in online marketing, site merchandising, or content management
- Knowledge of HTML, XML, and Excel. Comfortable with a varied set of software and editing tools
- Excellent communication, presentation, and interpersonal skills
- Strong analytic and quantitative skills - ability to use data to develop and optimize merchandising programs
- Experience managing, analyzing, and communicating relevant results upwards
- Familiarity with SQL and data extraction
- Experience working in the fashion industry including a knowledge of current trends and history
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Seller Vetting Specialist Resume Examples & Samples
- Review new and existing sellers ensuring that accounts meet compliance, safety, and product quality standards
- Ensure that accounts comply with Amazon’s Terms of Service
- Must be able to assess the information obtained and make an independent decision to approve or deny a seller’s application
- Achieve productivity and quality standards for investigations
- Monitor seller account activity
- Fluent in one of following languages: Janpanese, Italian, French, German, Spanish
- Knowledge of ecommerce
- Experience working with any of the following: customers, financial institutions, or law enforcement agencies via telephone and e-mail
- Proven ability to analyze and interpret information received
- Demonstrated research skills
- Experience working in a highly metrics driven environment
- Experience handling confidential data
- 3-5 years in merchant underwriting or seller vetting
- Bachelor degree in relevant field of study
- Experience in vetting and risk management a plus
- Ability to identify opportunities to improve performance and processes
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High Jewelry Seller Resume Examples & Samples
- Solid High Jewelry selling background with successful track record / strong selling skills
- Experience travelling independently with Elite customers and ability to reach out to an international clientele
- Interpersonal skills and sense of team work
- Excellent communication skills, ability to tell stories
- Strong curiosity for culture (art and literature)
- Passion for High End category: product, stories and environment
- Luxury lifestyle understanding and knowledge, attending social events with ability to meet and entertain the clientele in a sophisticated manner reflective of Chanel image
- Entrepreneurship in order to achieve his/her annual sales target , planning and organization skills
- Take initiatives and combining a strategic and spontaneous approach for building a strong and personalized customer relationship
- Mobility and flexibility, agility & adaptability, ability to travel
- Professional, presentable and well groomed at all times
69
Program Seller Resume Examples & Samples
- Selling programs and racing forms
- Accepting clubhouse admissions
- This person will verify the count of programs delivered to stand
- Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal
- Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings in all other outlets
- Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program
70
Senior Product Manager, Seller Economics Resume Examples & Samples
- Define Seller Economics Tools product strategy, vision, and roadmaps, as well as developing short, medium and long-term features to achieve the vision
- Collaborate with Design UX, Engineering, Editorial and Marketing, Seller Support, Technical Product Managers, and other Product Managers within WW FBA and across the WW Seller Services organization to test and launch features accessible anywhere and anytime
- Manage tool development and implementation, including long term project planning and development resource allocation
- Report key insights and trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
- Proven ability to think strategically and execute methodically
- Bachelor’s or advanced degree
- Experience managing multiple projects from conception through implementation
- Knowledge of accounting, financial, operational, and marketing principles
- Experience solving complex quantitative business challenges; experience in the development of pricing analysis is a strong plus
- Verbal/written communication & data presentation skills, including an ability to effectively communicate with and influence both business and technical teams
- Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action
- Demonstrated ability to articulate complex concepts to cross functional audiences
- MBA/Master’s/Ph.D degree
- Exhibits business judgment
- Has relentlessly high standards
- Dives deep
71
Seller Commerce Consultant Resume Examples & Samples
- Improve the seller’s experience with the Ariba Network through training, best practices, and guidance ultimately increasing Network volume
- Provide reactive support for all seller customers for account management needs, and triage required support for Customer Support, billings, Technical Support, Seller Enablement, etc
- Help sellers maximize the Ariba community experience (LIVE, Commerce Summits, marketing and reference program opportunities,etc.)
- Experience handling challenging customer situations
- Proven record of setting, achieving and exceeding work-related goals in cold-calling, telephone-based environment
- Proven ability to manage multiple projects in a dynamic, entrepreneurial environment
- Ability to effectively communicate the value of eCommerce and Ariba Network technology to existing and prospective customers
- Bachelors/University Degree (Supply Chain / Business / Marketing / Communications preferred)
- Highly Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- English + at least one mother major European language
- Microsoft Dynamics experience a plus
- Strong analytical skills. Structured thinking and problem solving capability
- Excellent written, verbal, and presentation skills
72
Head of New Seller Development Resume Examples & Samples
- The acquisition of new merchants through online registration (Self Service Registration) and the performance of these sellers
- Make data-driven recommendations on product improvements and marketing initiatives that will drive seller acquisition, help sellers grow on Amazon and eliminate their pain points and blockers
- Work closely with internal teams to prioritize and execute these initiatives
- Partner with global teams to share best practice, and standardize metrics and approaches
- Identify and implement opportunities to automate processes and improve marketing efficiency
- Creation of regularly scheduled and ad hoc reports and analysis using the data warehouse and other database tools
- Master’s degree in business, engineering or computer science or equivalent experience
- 5+ years of marketing and/or product management experience, preferably online
- Strong communication skills to communicate with merchants and internal teams
- Deep knowledge of online marketing methods, tools and strategies
- Experience working with, and communicating effectively with engineering teams
73
Business Analytics Portfolio Inside Seller Resume Examples & Samples
- Cognos Analytics
- Watson Analytics
- SPSS Statistics and Modeler
- IBM Advanced Performance Management
- Manage complete sales cycles from beginning to end including validation, quoting, negotiating, closing and booking of business Drive Net New Revenue of the Analytics offerings
- Conduct outbound prospecting to open doors to discuss a prospect’s business environment, identify their business priorities and determine if the Information Management portfolio is an appropriate solution
- Provide feedback to Product Offering and Marketing teams on the success and/or gaps in offerings/tactics/campaigns to help increase effectiveness and conversion
- Participate in Digital Sales cadences and territory planning sessions
- Attend training and education related to selling skills, software products/solutions/offerings and campaign/tactic enablement
- Provide highest level of customer support and service
- Ability to engage new and established clients in a value-add business conversation
- A proven track record in cloud sales, with demonstrated skills in sales pipeline progression, forecasting and management, using CRM systems as well as excellent communication and presentation skills
74
Commerce Digital Experience Absolute Seller Resume Examples & Samples
- Experienced Solution Sales Seller proficient working with both LOB and IT executives
- Experience selling DX or DX competitor (Adobe AEM, SiteCore, Coremedia, etc)
- Proven history of achieving and exceed plan
- Must work collaboratively, and be able to team well with other IBMers, BPs and customers
- Must be able to travel within territory to meet with customers
- At least 3 years' experience in software sales
75
Watson Iot-asset Management Solution Seller Resume Examples & Samples
- 3+ years experience in Enterprise Sales
- 5+ years experience in developing Asset Management solution requirements
- 5+ years experience in Asset Management solution or technology sales
- Demonstrated expertise with cross-brand selling
- Bachelor's Degree in Information Technology, Business or related
- At least 5 years' experience in Asset Management Enterprise Sales
76
Watson Iot-asset Management Solution Seller Resume Examples & Samples
- At least 3 years’ experience in Enterprise Sales
- At least 3 years' experience in Asset Management Enterprise Sales
- At least 3 years' experience in developing Asset Management solution requirements
77
Manager, Seller Experience Resume Examples & Samples
- Developing and Executing an innovative Product Roadmap to improve the registration experience and conversion of the registration pipeline for Sellers in EU
- Translate Customer Business insights into Product Requirements and deliver these requirements for EU Sellers and all Amazon Sellers world-wide where applicable
- Measure Improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives
- Transform a list of project ideas into a Development roadmap and meet defined milestones and delivery dates
- Spearheading international expansion opportunities for marketplace, shaping the policies, user experience, and growth plans for new markets
- Work with stakeholders across multiple functions and geographies to define the policies for Amazon's expansion into international market
- Define the seller experience and criteria of recruitment from new geographies
- Identify key success drivers and bottlenecks for domestic as well as international sellers, and develop plans to ensure continued implementation of success driver
- Leading and managing a team of world class Sr. Product Managers and Developers to ensure timely delivery of high quality product releases
- Manage and grow a team of world class Sr. Product Managers
- Deliver high quality product requirements and specifications
- Partner with Technical Project Managers and Development Teams on delivering product changes on time and fully tested
- Managing and influencing multiple international stakeholders, including business, operations, policy, technical and compliance teams up to Senior Management level
- Lead monthly business review meetings with worldwide senior management level participants
- Build long term vision and operational plan for the Seller Registration and onboarding experience
- 10+ years of professional experience
- 6+ years of experience in Program/Product Management or Consulting or both
- Excellent written and verbal communication skills with the ability to influence multi-functional stakeholders and senior leadership
- Proven ability of handling ambiguity and presenting complex information in a clear and concise manner to a variety of audiences
- Experience in hiring and developing product management teams
- Outstanding analytical skills. Demonstrated ability to interpret data and make business recommendations
- Bias for action, and experience making things happen in a fast-paced, dynamic environment
- Strong ability to communicate effectively and influence multi-functional stakeholders and senior leadership
- Experience with E-Commerce
- Experience with KYC processes
- Experience in self-service registration pipelines for customers or business services
- MBA from a top tier school
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Senior Manager, Seller Analytics Resume Examples & Samples
- Subject-matter expert who enables the B/U and Product team to track and drive initiatives via identify, quantify, prioritize, test, launch and monitor improvements in user experience
- In addition to being the subject-matter expert this role will be the “go-to” person for business functional leads within B/U to provide thought leadership and recommendations to future business direction partnering with product and business teams
- Execute analytic projects focused on driving insights into prevention and enablement
- Build close partnership with the business/product Innovate, identify and explore new analytics and operational opportunities for the off eBay sales
- Lead and leverage resources in offshore analytics centers to ensure timely quality delivery of projects
- Build out fact base through deep and innovative analysis of eBay's large and rich datasets
- Evaluate performance of tested features and deliver final test results in a clear, concise and actionable manner
79
Ticket Seller, Toronto Blue Jays Resume Examples & Samples
- Ensure that each fan is met with a warm smile and a friendly greeting
- Conduct in-person ticket sales at stadium box office locations using the Ticketmaster selling systems
- Answer customer inquiries in an efficient and professional manner
- Balance daily deposits with total system sales (accuracy essential)
- Have an experienced knowledge of the Blue Jays seating plan and all related ticket pricing
- Be familiar with the Rogers Centre facility and surrounding area in order to provide correct directions to the public relating to stadium entrances and directions to/from Rogers Centre
- Have a knowledgeable understanding of all Blue Jays and Rogers Centre staff policies
- Availability to work each evening, weekend and holiday Blue Jays home game
- A committed, professional and proactive approach to Customer Service Excellence and guest satisfaction
- Excellent people skills with the ability to interact effectively with customers as well as staff members at all levels within the organization
- Reliable, responsible and punctual
- Ability to work well both independently and as a team player
- Proven cash-handling skills and experience with computerized sales
- Ticketing experience; knowledge of Ticketmaster selling systems preferred (PCI, Archtics)
80
Senior Manager, Seller Marketing Resume Examples & Samples
- Develop marketing strategies, value propositions and programs that help acquire, grow and retain B2C sellers and drive program adoption across key segments
- Lead annual, quarterly and monthly marketing planning processes; gathering input from key business partners and ultimately developing strategies and go-to-market campaign plans and editorial calendars
- You will use data and analytics to plan, prioritize and run efficient and high-performing integrated marketing campaigns leveraging paid, earned and owned media channels and discover new opportunities with a test and learn mindset
- Closely collaborate with multiple stakeholder organizations to ensure dots are connected between seller strategies, marketing objectives and strategies
- Lead a cross-functional team and agencies to develop strong marketing strategy/roadmap and integrated marketing plans
- Provide direction, prioritization, and input in the execution of programs to reach seller targets by vertical, create marketing tools, reports. You will regularly communicate marketing programs and results
- Work closely with market research and analytics teams to understand seller segmentation/behavior and identify seller insights to develop contact and development strategies for each segment
81
Seller Onbordng Specialist Resume Examples & Samples
- Customer service experience (face to face or phone)
- Basic Microsoft Excel knowledge
- Prior retail vendor management experience
- Call center experience
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Technical Program Manager, Seller Payments Resume Examples & Samples
- Support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around payments made to third-party Sellers and any complications that arise from that process
- Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams
- Be comfortable using data to analyze trends, predict and fix problems before they happen
- Use high-level judgment to own our most complex payment decisions
- Analyze existing policy and process gaps, and develop solutions to close them
- Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports
- Experience building processes, project management, and release schedules
- 5+ years of relevant work experience in internet-related programs and/or technical program management in a software applications environment
- Ability to take a project from scoping requirements through actual launch of the project
- Experience communicating with technical and non-technical stakeholders at all levels across multiple business units
- Ability to organize and manage multiple tasks simultaneously
- Bachelor's degree in computer science, engineering or a related technical discipline
- Detailed understanding of all aspects of software engineering including coding, architecture, algorithms and data structures
- 1+ year experience with shipping and running an enterprise-scale internet product
- 1+ year of experience in managing the day-to-day activities of an engineering team using Agile/Scrum processes
- Proven ability to convert qualitative judgments into quantitative systems
- Well versed in SQL, Perl or other scripting languages
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Manager, Seller Services Resume Examples & Samples
- Coach, develop and motivate NAMs through weekly 1:1 meetings, helping them with their pipeline management, activity monitoring and tracking, as well as trainings, call shadowing and bootcamps
- Identify, set and enforce new best-practices for your team to follow in the 4 key aspects of the NAM role (lead generation and screening, Seller interaction, onboarding & integration, and account-management)
- Understand the levers of Other Hardlines categories and own initiatives to improve Customer and/or Seller Experience and drive P&L growth
- Take an active part in our department-wide projects or team management initiatives (hiring, training, development)
- Proven track-record both as a Sales team manager (at least 2 years) and as a business manager with responsibility on P&L and/or key client relationships
- Ability to coach your team to achieve an effective and persuasive sales pitch and objection handling
- Computer skills (Excel, Word, Outlook)
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Program Manager, Seller Flex Resume Examples & Samples
- 2+ years of experience with Supply Chain Management concepts i.e. forecasting, planning, optimization and logistics
- 4+ years of qualitative/quantitative data analysis related to Supply Chain, Operations, Transportation -Logistics or Inventory Management
- Project Management experience -experience defining projects, collecting requirements, designing process solutions, writing detailed functional specifications, coordinating efforts to scope, schedule, and deploy new software; as well as analyzing cost/benefit of feature selection and communicating results throughout the organization
- Prior experience with Lean and/or Six Sigma analytical techniques
- Proficient in Excel and SQL
85
Stream Restoration Seller / Doer Resume Examples & Samples
- Bachelor’s degree in Civil or Environmental Engineering and/or Bachelor’s degree in Fisheries, Hydrology, or Earth Sciences
- Minimum of 13 years professional experience with water resources and/or aquatic restoration projects, specifically related to selling and managing work
- Ability to prepare business plans and strategies, develop cost estimates, and grants and proposals
- Strong technical writing skills and experience writing various types of resource agency reports
- Strong project management skills with experience managing multiple projects
- Working knowledge of aquatic ecosystems as they relate to the principals pertaining to effective design techniques
- Water infrastructure project planning, development, and management desired
- Exceptional organizational and time management skills with the ability to simultaneously handle multiple tasks
- Extremely responsible, equally suited to working independently or in a team environment
- Able or willing to travel for assignments
- Strong desire and aptitude for client management and business development
- Developed relationships with clients involved in aquatic restoration, water resources, or equivalent
- Experience with water resources and aquatic restoration projects related to stream, wetland, lakes, and storm water management
- Experience with client planning, management, and business development
- Experience with water storage and infrastructure related projects
86
Seller Diversity Program Manager Resume Examples & Samples
- 5-10 years experience working in a highly matrixed organization
- Track record / leadership role in an organization promoting diversity
- Active user and advocate of eBay and/or ecommerce platforms (preferred)
- A self-starter capable of organizing self and others. Ability to pay a great deal of attention to detail with a laser sharp focus on quality results
- Ability to work cross functionally to create program goals, messaging, communication and overall plans with minimal direction
- Exceptional communication skills with an ability to tailor messaging to external/internal audiences with high level of social awareness, cultural competence and emotional intelligence
- Proven experience of building and maintaining positive and productive relationships with internal and external stakeholders
- Demonstrated success collaborating and influencing various business partners in a highly matrixed organization
- Executive presence and ability to present to / communicate with executives
- Exceptional budget management, negotiation and organizational skills
87
Italian Speaking Seller Vetting Specialist Resume Examples & Samples
- In-depth experience with MS Office, including Outlook, Word, and Excel
- Professional writing/reading level fluency in English and Italian language skills
- Demonstrated ability to deal with ambiguity
88
Director of Marketing & Seller Engagement Amazon Marketplace Resume Examples & Samples
- 12+ years of relevant work experience in managing high performing marketing and creative teams
- Bachelors degree in marketing, business, or technology. MBA preferred
- A bias for action for developing awesome marketing assets (product videos, web content)
- Demonstrated ability in launching and growing innovative technology products
- A career history that demonstrates increasing levels of responsibility and a knack for driving and/or being associated with benchmark industry products/services
- The demonstrated ability to work independently and autonomously
- Superior oral and written communication skills
- Must also be a strong leader and excellent communicator who can drive consensus and articulate program recommendations and trade offs to senior executives
- Should be self-managed and proactive, with the ability to lead by example with highest standards and demonstrated ability. Must be able to hire and develop top talent and teams
- Deep understanding of event marketing and communications
- Proven success in planning and executing global technology events
- Solid project management skills,
- Career path that demonstrates increasing levels of responsibility and proven success delivering measurable marketing results
- Ability to manage time and juggle multiple priorities to execute high quality deliverables
- Ability to manage contract negation and budget
- Experience working in a fast-paced and highly cross-functional global organization
- Customer-service orientation and creativity in problem-solving
- Works independently and autonomously
- Superior oral and written communication skills with an innate attention to detail
89
Top Seller Assistant Resume Examples & Samples
- Wardrobe every customer
- Use directive selling skills through cross, team and on-line selling to promote key items, latest trends, new arrivals and replenishment basics
- Confident in selling all price points in all departments
- Proficiency in basic computer skills
- Knowledgeable and enthusiastic about high-end, designer fashion
90
Credit Analyst, UK Seller Lending Resume Examples & Samples
- High standard of education
- Strong communication skills, both written and verbal
- Effective time management, prioritization, and organizational skills
- Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
- Ability to interpret key financial statements/information
- Experience in collections, customer service, or banking
- Exhibits excellent judgment
- Is passionate about customers
- Is creative, and data driven
91
EVP, Product Development Lead Seller Platform Resume Examples & Samples
- Become an expert and drive leadership and execution in processes, initiatives, and functionality as related to seller operations including order management, product listings, and services, ideally for another ecommerce retailer
- Co-own product roadmap along with a business sponsor and ensure alignment to the rest of the organization
- Drive product definition, with staged engineering execution, go-to-market preparation and rollout strategy for every market
- Ensure high product quality (end user thinking) and stop wrong or unnecessary functionalities / initiatives
- Ensure execution speed: establish clear milestones with visible progress regularly, with emphasis on quick iterations
- Drive quality engineering solutions and architectural designs, with pragmatism and balance between speed and over-engineering
- Establish and augment development best practices, including code quality, bug management, and release engineering
- Drive a culture of excellence, commitment, and ownership, with good execution and continuous team self-improvement; mentor and challenge the team to grow personal and professionally
92
Head, Seller Segmentation Resume Examples & Samples
- Develop Seller Segmentation and monetization strategy across all 6 markets (Singapore, Thailand, Indonesia, Malaysia, Vietnam, Philippines)
- Define and plan Lazada’s differentiated offerings depending upon types of sellers and in process enable the seller base to grow faster
- Collaborate with all country leadership teams (CEOs, CCOs) and execute plan end to end for each market. This also entails customizing implementation and evolving differentiated offerings based on market context (e.g., competition, category growth, commercial investment)
- Develop sub-project scopes and objectives, involving all relevant stakeholders and ensuring robust processes are put in place to track performance
- Work closely with Product team to ensure roll out of all product dependent services taking into account both quality and time to market
- Monitor performance based on financial metrics and e-commerce KPIs such as NMV, Growth, traffic, conversion rate, basket size and derive recommendations to close possible performance gaps at granular (i.e., category and country) level
- MBA from premier institutes
- Overall work experience of 4 years and above
93
Seller Experience Senior Specialist Resume Examples & Samples
- Designs innovative and differentiating implementations to have Gittigidiyor sellers the best “seller experience” in the industry; brings those strategies to life
- In order to provide the most accurate experience to the sellers who have completely different dynamics as C2C, B2C, SME and etc. builds “seller’s segmentation” model and manages it, makes required arrangements and amendments according to the needs of the time
- Maps the life-cycle and journey of the sellers; plans actions that will make the experience perfect by using those maps
- Responsible for management of Seller NPS and feedback program. Keeps the pulse of sellers of GittiGidiyor via various tools and surveys, and keeps the pulse of sellers in the industry via periodical researches
- Conducts studies to make sure that the buyer coming for the first time lives a perfect experience
- Takes active role in identification of sellers’ standards
94
Seller Experience Manager Resume Examples & Samples
- In order to provide the most accurate experience to the sellers who have completely different dynamics as C2C, B2C, SME and etc. builds “seller’s segmentation” model and manages it, makes required arrangements and amendments according to the needs of the day
- Maps the life-cycle and journey of the sellers and plans actions that will make the experience perfect by using those maps
- Responsible for management of Seller NPS and feedback program. Keeps the pulse of sellers of GittiGidiyor via various tools and surveys, and keeps the pulse of sellers in the industry with periodical researches
- Conducts studies to grow active seller audience of GittiGidiyor and creates loyal sellers
- Identifies seller features paving way to bad buyer experiences, conducts study to abolish these situations, and makes communication plans
- As a Marketplace, shares the importance of community management with other parties. Designs community programs as Seller Stories and conducts required studies to disseminate them
- Manages the churn program, identifies sellers which is already gone and/or almost gone and takes necessary initiatives to win-back those sellers
- Ensures close relations with entire functions of the company primarily with technology, commerce and marketing departments, develops projects accompanied by common studies, and coordinates with the related departments in line with the targets of the company
- Knows that the best way to get familiar with the user is to use the product and being a good user of the product, uses GittiGidiyor as a buyer and seller to better understand customer behavior, and experiences the website
- Controls and coordinates the activities of people directly reporting to her/himself in a business environment focusing in teams
- While preventing and increasing the loyalty of the team, has the ability to realize the need for change and leading the change management process
- Continuously coaches the team to win, progress and achieve better performances as the team, organizes on-the-job and outsourced trainings in line with development areas
- Knows that each employee has a share in improvement and pacing the leading role in competition for GittiGidiyor; creates a vision with this aim, continuously improves as a team, and creates innovative ideas with them
- Designs innovative and differentiating implementations to have the Gittigidiyor sellers best “seller experience” in the industry; brings those strategies to life
95
Head of Seller BD, Latam Resume Examples & Samples
- Deliver the 2017 LatAm GMV commitment
- Own business performance and related sales cadences. Drive changes to sales plans and strategy as necessary
- Define the tactical sales operations, pipeline management for both scaled (digital) and high-touch sales approaches
- Establish new relationships and build on existing Seller accounts to expand the eBay Seller business
- Scale sellers through listing education and other available tools
- Stay current on competitive data and industry, sellers, and competitive trends
- Work across eBay’s matrix of merchants, product, marketing and BD
- 8+ years of experience in business development and sales with proven track record in terms of execution and connections to ecommerce in Latin America
- M.B.A. preferred
- Experience in e-commerce, retail, or CPG
- Experience working with large corporations with matrix organizations and ability to work remotely
- Self-starter, persistent, “can-do” individual with a sense of urgency
96
Ariba Seller Commerce Consultant Resume Examples & Samples
- Proactively engage current Ariba Network seller accounts through phone-based outreach to support adoption and growth of e-commerce capabilities
- Improve the seller’s experience with the Ariba Network through training, best practices, and guidance ultimately increasing Network volumes
- Organize data, track progress and provide reporting on all outreach campaigns
- Communicate the value proposition and benefits of the Ariba Network and the Supplier Membership Program and guide sellers on foundational best practices for all Ariba solutions
- Help sellers maximize the Ariba community experience (LIVE, Commerce Summits, marketing and reference program opportunities, etc.)
- Provide opportunities for peer interaction and collaboration
- Charismatic professional with 1-2 years account management experience
- Strong listener with ability to quickly qualify and diagnose customers and motivate them toward upsell and expansion opportunities
- Strong telephone presentations skills
- English, Portuguese; Spanish appreciated
97
Seller Account Manager Resume Examples & Samples
- Establish and maintain strong relationships with top seller customer accounts on the Ariba Network. Develop relationships with all minds that matter including Sales, Marketing, Finance, IT, eBusiness
- Guide sellers on best practices for all Ariba solutions
- Help sellers maximize the Ariba community experience (LIVE, Commerce Summits, etc.)
- Act as an advocate for sellers by capturing their views, concerns and priorities and communicating them to internal Ariba teams
- Strong presentation skills, listening skills, and problem-solving skills
- Fluent English, Spanish; Portuguese appreciated
- The position requires up to 25% travel
98
Seller Onboarding Mgr, Amazon Marketplace Resume Examples & Samples
- Define core operational metrics and maintain high performance on dimensions such as throughput, quality and customer satisfaction
- Establish reliable capacity models and maintain cross-training to drive associate development and smoothly swing capacity when needed
- Partner closely with business and Sales teams to drive shared objectives
- Work with the Onboarding product team to innovate new processes and translate insight into scalable products
- Inspire, motivate, and develop a team of 40+ individuals; create effective career pathing; and effectively manage organizational shifts through hiring and succession planning
- Experience directly managing an operations team and driving performance improvements
- Strong people management skills, including experience building and leading teams, hiring, coaching, and developing
- Exceptional relationship management skills
- Strong executive communication skills, including the ability to write persuasive documents and engage productively in executive discussions
- Track record of driving innovative changes in operational processes is preferred
- Experience working directly with analysts to drive operational improvements is a plus
99
Power Seller Account Manager Resume Examples & Samples
- Devise market strategy and execute against priorities
- Work with cross function internal teams to drive specified group of clients to meet business metrics
- Be an opportunity for a high achiever to be part of a dynamic, high growth and fast-paced organization
100
Head of Seller Onboarding, Amazon Marketplace Resume Examples & Samples
- Lead product development, program management, and operation teams to deliver a world-class seller onboarding experience for the Amazon Marketplace in the US, Canada and Mexico
- Develop a long-term vision of Seller Onboarding experience for the Marketplace Businesses for all seller segments
- Identify and execute the product roadmap and program innovation to drive this vision
- Partner with sales leaders across different verticals, innovate on behalf of the seller to improve the listing creation and onboarding experience at scale
- Direct the Technical Engagement Management team to support large scale integrations with big sellers
- Manage the onboarding operation team (both in Seattle and in San Jose) to constantly improve productivity and seller experience
- Ensuring the right goals, metrics, training and development opportunities are in place for the team will be a priority during the first 12 months of the role to deliver exceptional results
- Partner with Sales, Seller Development, Seller Performance, and Seller Support departments on seller post launch success including merchandising, performance management, etc
- Partner with global leaders from other regions (e.g. EU, JP, CN, IN) to ensure consistent metrics
- Plan and conduct business reviews with Amazon Executive Leadership
- 10+ years of experience in product management
- 8+ years of experience in managing high performing team
- Proven track record of translating customer needs into business/product requirements
- Master’s degree (MBA with engineering background preferred)
- Track record of delivering results for large, cross-functional, projects, preferably within an e-commerce environment
- Experience launching or online products
- Business and technical experience including experience driving operations in an ecommerce business with emphasis on metrics
- Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer (buying and selling) needs and inventing new ways to meet those needs
101
Ariba Seller Account Manager Resume Examples & Samples
- Develop relationships with new or smaller sellers on the Network who have the potential and desire to grow their presence and embrace the Ariba Network as a sales channel
- Improve the experience with the Ariba Network through training, best practices, and guidance ultimately increasing Network volumes
- Charismatic professional with account management experience
- Proven record of setting, achieving and exceeding account goals
- Self-motivated; works independently with little or no supervision
- Proven ability to manage multiple projects in a dynamic environment
- Ability to effectively communicate the value of eCommerce and Ariba Network technology
- Strategic thinker with experience presenting solutions to Director level audiences
- BA/BSc degree or equivalent experience
- 5+ years experience in Account Management, consulting, or eCommerce
- Fluent English, Portuguese; Spanish appreciated
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Director, Seller Trust & Standards Resume Examples & Samples
- Master’s degree in Business Administration, Quantitative Finance, Engineering, Information Systems, or a related field, or the foreign equivalent, and six years of relevant work experience
- In the alternative, we will accept a Bachelor’s degree in Business Administration, Quantitative Finance, Engineering, Information Systems or a related field, or the foreign equivalent, and eight years of relevant work experience
- Five years of experience with mentoring and leading a team of at least three individuals
- Experience in the integrated retail industry, including experience with Ecommerce, Marketplace and multichannel fulfillment
- Experience working with commercial databases, ETL tools, and synthesizing and analyzing data using Excel skills
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Seller Marketing Manager Resume Examples & Samples
- Minimum 4-6 years of experience
- Ability to think clearly, analyze quantitatively, problem solve and prioritize
- Proven track record of bias for action, ownership and driving results
- Ability to think both strategically and tactically with strong attention to detail
- § Proven track record of defining and delivering innovative marketing campaigns that drive long-term results
- Experience with Salesforce and Pardot
104
Team Lead Amazon Seller Programs Resume Examples & Samples
- Bachelor’s or Master’s degree in business, math, or related field, MBA considered a plus
- 3 years sales experience, strong sales performance and experience in managing large seller accounts (ideally across multiple Marketplaces)
- 2 years experience in leading a sales team
- Proven user experience in Excel, Sales Force, Datawarehouse (and ideally SQL)
- Fluent German and English language skills (verbally and in writing)
- Strong Bias for Action, highest standards in diving deep, result-oriented, flexible and experienced to work in a high speed and dynamic environment
- You are used to delivering excellent results despite tight deadlines and ambitious targets
105
Seller Success Manager Resume Examples & Samples
- Coach sellers on how to improve performance, diversify selection, achieve price competitiveness, etc
- Monitor sellers performance over the first year with special focus on first 90 days
- Meet or exceed seller output targets (e.g. revenue growth and feature adoption)
- Interact directly with sellers to understand their roadblocks, concerns and gaps
- Connect with internal teams to unblock sellers and help troubleshoot any internal system issues
- Assist sales leadership in developing early seller success model for reps
- Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams
- Drive customer satisfaction
- Identify negative trends, and early red flag indicators to proactively take remediation actions
- Develop systematic outreach campaigns to drive specific business needs
- Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement
- Work with internal teams to support overall Amazon Business Marketplace goals
- 1 to 4 years work experience
- Demonstrated track record of success in account management, product marketing
- Excellent written and verbal communication skills; able to explain complex concepts simply
- Interested in new technologies, capable internet user
- Advanced computer skills (Excel, Word, Outlook, PowerPoint)
- Experience solving analytical problems, either in professional experience (data analysis) or education
- Ability to thrive in an ambiguous environment
- Experience in outbound sales would be an advantage but is not essential
- Strong understanding of Amazon additive services including, but not limited to, Sponsored Products, FBA, Marketplace Web Services, and Amazon Business Features
- Experience with e-commerce or retail would be an advantage
- Sound business judgment, proven ability to influence others
- Experience using Salesforce.com or other CRM tool
- Familiarity with Database queries and SQL language
- Ability to prioritize and manage multiple responsibilities
- Creative, has initiative, and can constructively advocate on behalf of the customer
- Multilingual
106
Manager, Seller Fulfilled Prime Resume Examples & Samples
- Lead the growth of SFP across categories in the UK
- Develop and motivate a high performing team
- Interact with and influence senior Amazon leaders in UK, Luxembourg and Seattle
- Lead projects and initiatives
- Achieve business, operational and customer experience targets across multiple categories
- Drive business analysis and develop strategic recommendations to improve the business
- Deliver ongoing operational improvements
- Experience in management consulting, product management or sales management
- Strong people management skills
- Strong analytical skills and ability to think strategically
- MBA from top tier institute
- Experience in e-commerce
107
Head of Seller Performance Resume Examples & Samples
- University graduate with relevant bachelor degree
- Preferably 5-8+ year of proven career track in Operations and Supply Chain Management, consulting, e-commerce
- Lean knowledge is a plus
- Self-motivated and hard-working
- Determined, able to make yourself heard and convince others
- Pro-active and able to work under pressure
- Excellent knowledge of Microsoft Office suit (Word, Excel, PowerPoint)
- Enthusiasm for e-commerce and its opportunities
108
New Seller Development Manager Resume Examples & Samples
- Define and execute the marketing strategy for demand generation such as, but not limited to, search (SEM, SEO), online ads and other traffic channels
- Strong data analytical skills using database tools and MS Excel (formulas and pivot tables), and ability to provide fact-base recommendations
- Financial modeling experience
109
Senior Associate, Seller Segmentation Resume Examples & Samples
- Develop Lazada’s Seller Segmentation strategy i.e., define Lazada’s differentiated offerings depending upon the types of sellers and in return incentivize the seller base to grow faster with higher adherence to high quality standards
- Develop and analyze key metrics and performance levers to drive sales for sellers on the platform
- Build short-term and long term strategies to boost the performance of high potential sellers
- Automate & simplify manual processes to improve productivity and scalability
- Manage the Vendor Performance BPO team on a daily basis : formulating and prioritizing the daily, weekly and monthly tasks of the BPO team to implement new initiatives throughout Lazada’s large seller base
- Develop project scopes and objectives, involving all relevant stakeholders and ensuring robust processes are put in place to track performance
- Work with Category Directors to drive category priorities through the long tail of sellers (e.g., to drive assortment, to provide visibility through campaigns)
- End to end ownership of business performance reviews and discussions
- Minimum 3 years of relevant working experience and in leading a team
- Strong and proven analytical skills
- Demonstrated effectiveness working across multiple business units to achieve results
- Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization
- Excellent written and verbal English communication skills
- Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word)
110
Senior Manager, FBA Seller Reimbursements Resume Examples & Samples
- Setting a vision and developing a long-term strategic plan to address the root causes of Seller Reimbursements
- Influencing across executive-level stakeholders to drive change
- Bringing "game-changing" thinking to how we manage reimbursements to our Sellers
- Developing key metrics and performance indicators to measure overall financial performance and provide foundation for continuous improvement
- Working with sellers and in partnership with the product development team to identify and prioritize requirements to make sellers more successful
- Clarifying and driving short-term project priorities and commitments, as well as establish and maintain clear chains of project management and accountability
- Bachelor’s degree or equivalent experience in business, finance, engineering or tech
- 10+ years of Business Management, Finance and/or Operations experience
- Demonstrated success in setting strategy to drive change
- Verbal and written communication skills and the ability to articulate complex concepts to cross functional audiences
- Demonstrated ability to engage and influence SVP level executives
- Ability to lead and motivate a team
- Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; bias for action
- Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions
- Ability to build relationships and work effectively across internal and external organizations
- Proven track record of exceeding key performance metrics
- Strong business acumen and judgment
- Willingness to roll up your sleeves and do what's necessary
- Significant general management experience
- Proven record of success in a matrixed environment
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New Seller Development Manager Resume Examples & Samples
- BA/BS and 6+ years of work experience required
- Fluent in both Brazilian Portuguese and English
- A strong background (5+ years) of marketing and/or product management experience
- Demonstrates strong analytics, strategy development and project leadership skills
- Ability to bring innovative ideas and work hard to implement them through collaboration with multiple teams
- Strong analytical and quantitative skills (includes ability to use tools such as Excel and Access); ability to use hard data and metrics to back up assumptions and recommendations
- Knowledge of online marketing methods, tools and strategies
112
Head of Seller Listing Experiences Resume Examples & Samples
- Bachelor’s degree computer science, math, engineering, operations research, statistics, or related discipline
- 12+ years of overall product management experience, including front-end systems
- Excellent written and verbal communication skills with ability to succinctly present complex information
- A proven track record of delivering initiatives from conception through completion on time
- MBA or Masters from a well-respected university
- At least 7 years of managing a large software products that generated multi-million dollar revenues and profits and scaled well for a fast growing business
- At least 5 years of managing a team of more than 5 product managers
- Track record of delivering innovative products and high-scale technology launches – e.g., millions of customers, thousands of transactions per second, milliseconds of latency
- Be deeply rooted in the technical understanding of high scale systems, databases, on-line portals, and delightful user experiences
- Demonstrated excellence in most Amazon leadership principles
- Exhibit excellent judgment
- Hire and develop great people
- Relentlessly high standards (is never satisfied with the status quo)
- Ability to dive deep and is never out of touch with the details of the business
- Expect and require innovation of her/his team
- Passion and convictions and the innate ability to inspire passion in others
- Strong results orientation
- Think big (visionary)
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Senior Product Manager, Seller Growth Resume Examples & Samples
- Own the strategic, executional and revenue aspects of the new seller business
- Create a detailed vision and execution of what success looks like for new sellers
- Initiate, define, plan and manage the roll out of new product features and/or services within the Amazon marketplace
- Design and conduct rigorous experiments on the effectiveness and efficiency of different seller facing initiatives that will inform long term strategy, leveraging both qualitative and qualitative data and seller insights
- Work with the in-country teams to create pan-EU initiatives to drive growth in strategic segments
- Own weekly, monthly and quarterly reporting on the status of the new seller business
- Master’s degree in business, engineering or computer science
- Professional experience (5+ years) in e-commerce, consulting, engineering or related field
- Strong project management skills - proven ability to lead cross-functional projects
- Strong bias for action and sense of urgency; the ability to make things happen quickly in a fast-paced, dynamic environment. A track record of teamwork and willingness to roll up sleeves to get the job done
- Experience working with large-scale, complex datasets strongly preferred. Ability to be hands on is critical
- Able to generate ideas and solve problems independently and consistent with Amazon’s core principles
- Ability to think strategically and creatively while executing methodically with high attention to detail and operational excellence
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Seller Finance Supervisor Resume Examples & Samples
- Ensure proper phone coverage during business hours and monitor queue times and abandonment rates
- Manage call backs and ensure all calls are being returned timely
- Assist customers with escalation issues that the CSR’s and processors are not able to cure
- Monitor LivePerson to ensure faxes are being assigned to the appropriate party and emails are returned timely
- Communicate effectively both orally and in writing to professionally assist customers with account inquiries and complaints
- Monitor pay offs, 10 day demands, assignments, assumptions, modifications and other account servicing tasks are being processed timely and accurately
- Ensure payments and returned payments are posted timely and accurately
- Assist with account audit requests that are not handled by the processors
- Ensure impounds are paid on time and accurately
- Process end of year reporting to the IRS
- Monitor vacation and sick leave
- Analytical ability sufficient to detect problems in workflow procedures and service given and to take corrective actions to rectify problems or expedite services
- Extensive ability to manage and prioritize daily assignments and ability to work under tight time constraints
- Must be flexible and able to work independently with minimal supervision and with adjustment to shift schedules
- Ability to use common office suite software (Microsoft Office, Excel and PowerPoint)
- Ability to establish and maintain harmonious and effective relationships with customers, co-works and other department staff
- Knowledge of office methods and procedures and of standard office equipment (e.g. personal computer, calculator, copier, facsimile machine, scanner, microfilm reader, etc.)
- High School diploma/equivalent with 5-7 years of experience in mortgage related setting
115
Finance Manager EU Seller Services Finance Resume Examples & Samples
- Extensive experience supporting senior business leaders form a finance perspective, ability to challenge business directions and able to translate facts and numbers in concrete actions
- Experience in new organizations / startups and the ambiguity that can be experienced as well as experience getting results through others
- Extensive experience with driving financial conclusions, strong analytical and problem solving skills as well as ability to coordinate finance operational activities
- Demonstrated leadership skills and experience
- Superior attention to detail and the ability to successfully manage multiple competing priorities simultaneously, though never losing sight of the big picture
- Proven ability to work and strive in fast growing (and changing) environments and dealing with ambiguity
116
Analytics Portfolio Seller Resume Examples & Samples
- Exceed target goals by growing overall revenue (Transaction or SaaS) in a defined territory
- Own and maintain the Executive client relationship, acting as an advocate and trusted advisor, proactively mobilizing IBM resources (Services, Support, Sales, Product Mgmt. etc.. ) on behalf of the client; creating a streamlined IBM client experience
- Ensure clients have access to the right success activities; onboarding programs, training, CSMs, services, support etc
- Hold regular and effective communication with the client (QBRs, email, social media), maintain client reference-ability and high participation in IBM events (client councils, industry events etc..)
- Pro-actively engage clients, identify any factors that impede customer satisfaction and work to remove roadblocks
- Maintain a high level of Brand and Market segment expertise as well as competitive intelligence to protect the territory install base
- Effectively and independently deliver the IBM vision & value proposition for the given solution, demonstrating a keen understanding of market conditions, competitive landscape, industry dynamics and clients’ business goals and pressures
- Defend the account from competition, demonstrate effective use of heat maps, sales plays etc
- Foster collaboration and work closely with the extended IBM Sales team, as well as Business Partners and channels team to maximize client coverage based on client needs
- Maintain sales hygiene with accurate and timely forecasting for your book of business, leverage Exec sponsors etc…
- Handle the commercial aspects of the relationship such as contract negotiations with clients, working closely with the sales management, finance and pricing where necessary
117
Seller Services Specialist Resume Examples & Samples
- Work closely with Marketplace Category Managers to manage and execute all seller
- Acts as liaison between Marketplace, Customer Service and Fraud Prevention
- Works with Sellers to manage, create, troubleshoot data feeds for item creation, inventory update, via our seller portal, FTP or web services
- Assist in content auditing pre and post item creation
- Troubleshoot any Seller issues in Seller Portal
- Assist in production of catalog output for newly created and updated categories
118
Head of Seller Engagement Resume Examples & Samples
- Deep knowledge of the Philippines e-commerce industry (preferred)
- At least 5 to 10 years of online marketing experience and/or professional experience in various marketing roles in a Managerial capacity
- A Bachelor's degree in Business, Marketing, Economics, Industrial Engineering or other related disciplines
- High energy, self-motivation & ability to thrive in a fast-paced start-up environment
- Excellent ability to work in a regional team
- Project management skills and good knowledge in Microsoft excel
- Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
- Results driven & customer focused attitude
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Manager, Seller Services Consumables Resume Examples & Samples
- Leading a team of NAMs and ensuring that they achieve (and overachieve) against their Seller recruiting targets for “Vender en Amazon” and/or “Logística de Amazon” services
- Identify, set and implement new best-practices for your team to follow in the 4 key aspects of the NAM role (lead generation and screening, Seller interaction, onboarding & integration, and account-management)
- Understand the levers of Consumables categories and own initiatives to improve Customer and/or Seller Experience and drive P&L growth
- Engage with a pre-identified pool of large Sellers, to help them grow further and drive an ever-improved Seller Experience
- A track-record both as a Sales team manager (at least 2 years) and as a business manager with responsibility on P&L and/or key client relationships
- Able to work with cross-functional teams across operations, product development, technical and other departments
- A great deal of personal initiative and strong hands-on attitude along with creativeness, decisiveness and results oriented mentality
- Master preferred (MBA)
120
Senior Program Manager, Seller Experience Resume Examples & Samples
- Define the contact reduction strategy and gain consensus and clear alignment at all levels as appropriate within Amazon's 3P organizations
- Interact with cross-disciplinary and cross functional teams like Seller Support, Fulfillment centers, Transportation, Customer service to design the program’s standard operational procedures, processes and technical requirements. Define, prioritize and deliver the implementation of those
- Partner with Seller Support organization to achieve EU-wide improvements in quality metrics including first-contact resolution, re-open rates, total time to resolution, and seller satisfaction
- Report on and improve operational costs
- Bachelor’s degree plus 7+ years of experience in Customer or Fulfillment operations management
- Experience delivering continuous process improvements
- Demonstrated written and verbal communication skills
- Well versed in Excel and SQL
121
Great Lakes Pulp Seller Resume Examples & Samples
- Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention
- Maintain and build business/customer relationships
- Conduct the necessary site and LMS/class room training programs to understand the overall operations of the territory plants and new customer sites
- Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities including documenting ROI after the closure of the program. Establish, maintain and prioritize an accurate and current sales funnel in SFDC
- Manage profitability of the account (pump settings, pricing, accounts receivable)
- Review territory applications and processes/procedures for safety improvements
- 5+ years of sales experience with strong Pulp Mill knowledge base, pulp operations experience a plus
- Demonstrated ability to make decisions, balancing customer’s needs and company objectives
- Strong competency in value selling, using ROI financial metrics to achieve customer goals
- Ability to build customer relationships quickly; versatile across different styles
- Ability to influence others through direct and indirect methods
- Sensitive to new business opportunities and creative approaches to gain
- Business acumen and negotiating skills required for Sr. level customer interface
- Strong interpersonal skills with all levels of people in the organization
- Must be self-motivated and able to manage multiple projects simultaneously
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Program Manager, Seller Flex Resume Examples & Samples
- 4+ years of program management, consulting or related experience
- Experience defining market and program requirements, working with engineering organizations to rapidly deliver high-impact capabilities to market
- Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely
- Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of program
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision
- Collaborative working style. Must work well in a team environment
- Must have bias for action and strong work ethic
- Proven ability to deliver first class customer experiences with a deep understanding of UX best practices
- MBA or advanced degree a plus·
- Prior experience with Supply Chain
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Large Deal Seller Resume Examples & Samples
- Exposure in Application Sales- Strong BFSI domain background
- Ability to work independently, lead large engagements·
- Proven communication skill, including presentation skills (MS Visio, MS PowerPoint)
- Proven problem solving and troubleshooting skills with the ability to exercise mature judgment