Quality Assurance Team Resume Samples

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N Kulas

Nat

Kulas

505 Weston Mall

Boston

+1 (555) 749 1929

505 Weston Mall

Boston

Phone

p +1 (555) 749 1929

Experience Experience

New York, NY

Quality Assurance Team Manager

New York, NY

Hirthe LLC

New York, NY

Quality Assurance Team Manager

Develops improved methods for lab analysis and leads productivity improvement projects
Work with SAP QM Module, Red Prairie, and Interspec systems to manage quality data
Prepare and provide presentations of the QA model, performance and other related quality topics as requested
Development of laboratory talent through effective development planning and talent pipeline
Conduct regularly scheduled meetings with QA associates in order to develop capabilities and share feedback on performance
Management of QA labs performance to achieve goal level results
Successfully implement new processes or workflows to ensure goals are met

Dallas, TX

Quality Assurance Team Leader

Dallas, TX

Prohaska, Emard and Huel

Dallas, TX

Quality Assurance Team Leader

Facilitate quality system documentation (SOP’s, Standard Forms, BMRs, etc), including writing, reviewing and issuing documents
Extensive standing and walking on packaging floor in order to monitor room activities
Schedules QA staff in the inspection and auditing of packaging/manufacturing operations
Periodically reviews all aspects of packaging operations as related to quality, staging, reconciliation, in-process inspection, label control, etc
Perform tear down audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie off points
Manage and coordinate the testing effort for regular software releases, and build and train the team to improve the testing process over time
Coordinates quality assurance activities (e.g., audits, training, purchasing, etc.)

present

Dallas, TX

Test Publishing Quality Assurance Team Leader

Dallas, TX

Metz, Morissette and Murray

present

Dallas, TX

Test Publishing Quality Assurance Team Leader

present

Providetraining and development of direct reporting staff with coaching to improveperformance and to assist in their own development
Fullyunderstand Pearson VUE’s proprietary software and tools including the testdriver, delivery manager and registration manager to run a full end-to-end qualitycheck of an exam
Fully understand Pearson VUE’s proprietary software and tools including the test driver, delivery manager and registration manager to run a full end-to-end quality check of an exam
Provide training and development of direct reporting staff with coaching to improve performance and to assist in their own development
Assist the Publishing Services Manager in managing the daily work flow
Assistthe Publishing Services Manager in managing the daily work flow
Lead efforts identified by management related to process and/or technology improvements

Education Education

Bachelor’s Degree in Business Management

Strayer University

Bachelor’s Degree in Business Management

Skills Skills

Ability to judge quality exceptions impartially and consistently
Ability to complete projects without supervision
Able to demonstrate process improvements across both QA and development teams under their control
Ability to attend off site technical training classes
Ability to interact with a variety of individuals, groups, and companies
Ability to lift 50lbs
Ability to demonstrate technical and testing-method leadership for their teams to improve the testing process and to negotiate that with senior clients
Ability to train small groups in specific tasks
Excellent communication skills
Highly self-directed and pro-active

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KYC Quality Assurance Team Leader Resume Examples & Samples

Supporting ongoing change initiatives and understanding the regulatory environment
Ensuring all policies, procedures are followed by team members and acting on potential breaches
Acting as a central point for stakeholders
Providing set of reports on team performance

Quality Assurance Team Head Resume Examples & Samples

Bachelor degree or above
At least 10 years operation experience or audit/control experience with a financial institution
Be familiar with regulatory requirement on operation and regulatory reporting
Strong control sense and risk prevention awareness
Good communication skills (both English and Chinese)
Smart, independent, positive, well-cooperated, with high learning desire
Strong leadership and excellent coordination ability
Proficient in Microsoft Office Excel and PowerPoint
Audit/control/compliance background is preferred

Test Publishing Quality Assurance Team Leader Resume Examples & Samples

Workwith the Test Publishers to provide a high standard of QA for all exam andsoftware releases
Fullyunderstand Pearson VUE’s proprietary software and tools including the testdriver, delivery manager and registration manager to run a full end-to-end qualitycheck of an exam
Providetraining and development of direct reporting staff with coaching to improveperformance and to assist in their own development
Deliver,review and document performance with team members on a regular basis
Proactivelyplan for the future attainment of goals
Effectiveand timely completion of personal objectives, requested reports andadministration requests, in addition to documentation of systems and processes
Atall times, use sound judgement in requesting guidance or support from thePublishing Services Manager
Assistthe Publishing Services Manager in managing the daily work flow
Conductquality assurance verification to client exam files on work performed by otherQA Analysts
Coachand mentor QA Analysts and provide cross-team training where required to theExam Services team
Allemployees have a responsibility to co-operate in promoting and maintaining a safe and healthyworking environment, and to take reasonable care of their own health and safetyat work and that of all other staff that may be affected by their acts oromissions. Line managers have specific responsibility for the health and safetyof their direct reports and other team members for which they have generalmanagement responsibility
All employees are alsoresponsible for supporting and implementing the company’s policies andprocedures around the Health and Safety, Security, Quality and BusinessContinuity arrangements that apply in their role/work function. Full details ofthese policies and procedures are available on SharePoint
Higher educational qualification or equivalent industry related experience
Experience in the quality assurance of computer-based tests
Expert proficiency in Microsoft Word and Excel and other Office applications
Detailed, logical and common-sense approach to objectives, goals and projects
Efficient completion of objectives and tasks
Proven problem identification and solving skills
The ability to work in a dynamic team environment coupled with the ability to successfully communicate confidently to all audience types and across multiple cultures
Keen eye for detail is essential
Multi-tasking and cross functional co-operating skills required
Effective time management skills and the ability to assist others in developing these
Proven outstanding level and knowledge of English language (written and verbal)
Higher educational qualification in a technology related field
Management experience in a related role and/or environment
Experience and understanding of software QA
Knowledge of another European or non-European language would be beneficial
PRINCE2 training

Quality Assurance Team Leader Resume Examples & Samples

5+ years of Software Testing Management experience with responsibilities for running the testing function front-to-back across a broad range of either engineering or client projects
Ability to demonstrate technical and testing-method leadership for their teams to improve the testing process and to negotiate that with senior clients
Experience in Defect management tooling (JIRA, ALM)
Additional development-led testing skills would be advantageous to the candidate (from the list in the section above)
Experience of Investment Banking

Test Publishing Quality Assurance Team Leader Resume Examples & Samples

Work with the Test Publishers to provide a high standard of QA for all exam and software releases
Fully understand Pearson VUE’s proprietary software and tools including the test driver, delivery manager and registration manager to run a full end-to-end quality check of an exam
Provide training and development of direct reporting staff with coaching to improve performance and to assist in their own development
Deliver, review and document performance with team members on a regular basis
At all times, use sound judgement in requesting guidance or support from the Publishing Services Manager
Assist the Publishing Services Manager in managing the daily work flow
Conduct quality assurance verification to client exam files on work performed by other QA Analysts
Coach and mentor QA Analysts and provide cross-team training where required to the Exam Services team

TPU Quality Assurance Team Manager Resume Examples & Samples

Ensure all operational risks are assessed and mitigated, and control/audit issues are actively managed to full resolution
Collaborate to the development of TPU operating procedures and processes to ensure appropriate controls are established and documented
Assist the ESC TPU QA Manager to liaise with TPU Site Heads globally to ensure sound and effective control activities are integrated into the TPU day-to-day operating activities
Support ESC’s global CoB program requirements specific to TPU sites and activities
Preferred 8+ years of relevant experience in operations, risk management and controls
Direct experience with Third Party risk management is highly preferred
Experience in handling audit and regulatory requirements
Ability to monitor tight deadlines or unexpected requirement changes
Ability to solve complex issues and apply an appropriate risk management response

Quality Assurance Team Leader Resume Examples & Samples

Minimum of 4 years experience ensuring quality, technical and regulatory compliance in a AS9100/ISO9001/Nadcap certified manufacturing environment
Demonstrated ability to either formally or informally lead teams of individuals with diverse skill sets to achieve these compliance requirements
Must have a working knowledge of metal forming and finishing processes
Ability to effectively communicate (verbal and written), work and relate with people at all levels of the organization and be self-sufficient
Good demonstrated knowledge of Quality principles
Strong communication & presentation skills both up and down the organization
Good analytical and problem solving skills with a focus on results (driving to root cause)
Ability to work with all levels of management
Proven ability in software applications including SAP, Minitab, Teamcenter, MS Word, MS Excel, MS PowerPoint and MS Vizio
Due to ITAR restrictions, must be a US Citizen or Green Card Holder

Quality Assurance Team Leader Resume Examples & Samples

Ability to operate as part of a team is critical
Coaching and mentoring style
Integrity, trustworthiness and objectivity

Quality Assurance Team Member Resume Examples & Samples

Perform quality control over-read reviews of previously completed record reviews to ensure accuracy, completeness, and overall high quality of the Quality Department staff and processes
Provide feedback to the Quality staff member regarding accuracy of record reviews
Maintain appropriate reporting documents on MedNet as directed by management
Maintain an accuracy rate of 95% or better on all maintenance
Maintain on-going proficiency across all product lines assigned
Participate in the monthly reporting of trends in errors found
Be a contributor to the knowledge base items, training events, communications and creation of best practices for the Quality Staff
Attend all Clinical Analytics department meetings and trainings as directed; and
Attend Quality Department meetings and trainings as needed and required by Clinical Analytics management
Licensed nurse or certified coder with at least 2 years of coding experience
Must be able to achieve and maintain the accuracy standard of 95% or better
If an internal candidate, must not be on a Corrective Action Plan or involved in the Progressive Disciplinary Process
Strong working knowledge of medical terminology and coding guidelines and regulations as they relate to Risk Adjustment
Computer literate; familiar with Microsoft Office applications
Professionally skilled in written and verbal communications; and
Position will require the ability to provide feedback to associates audited
External candidates with extensive coding experience will be considered, risk adjustment experience preferred

Quality Assurance Team Leader Resume Examples & Samples

Lead Senior Reviewer
Audit loan files to agency guidelines. This includes, but is not limited to eligibility, calculation & analysis and documentation of income, assets, liabilities and borrower, property, and mortgage program eligibility
Perform data integrity check of Automated Underwriting System printouts
Perform desk review of appraisal for data, validity of comparables, value conclusion, and if repairs were required to meet safety and soundness requirements
Team Leader duties include, but are not limited to general underwriting support to team, senior QA reviews, timecard management, tracking of Stewart/BAC testing, pipeline assignment and management duties
Team communication as required and dictated by AVP/Team Leader of BAC Team
Compliance projects – QuiC programming – breaking out credit/compliance, CCS implementation in QuiC, Policy/Procedures updates for HECM, Seconds/Helocs, Denied loans, Prepare for Integrated Mortgage Disclosure testing, State Disclosure update process
Project Implementation Liaison- Liaison between audit operations group and programming to facilitate technology updates

Quality Assurance Team Manager Resume Examples & Samples

Engaging communication skills with a positive energy
Ability to confidently influence Senior Stakeholders
Experience of managing a Team including coaching, training and performance management
Experience of quality checking / auditing work in a regulated environment
Knowledge of the Financial Services industry preferably Mortgages
CEMAP qualification would be an advantage
Meticulous attention to detail
Risk aware / forward thinking approach
Ability to use MS Excel, Powerpoint and Word to produce and analyse MI

Tpisa Quality Assurance Team Manager Resume Examples & Samples

Enhance and maintain the process for TPISA to meet quality objectives and adapt to changes in systems and/or the other processes within the program
Ensure risk within the operational QA process is identified and plans are in place to reduce, eliminate or mitigate them
Enable the team’s mobility by providing training opportunities for new and current staff; including opportunities for obtaining industry certifications
Document Business Requirements for the system in order to further automate the process
Manage requests to bypass and/or escalate QA reviews
Respond to and direct the Global TPISA QA Reviewer population on performance of the reviews, including individual questions/guidance, and group knowledge sharing
Present proposals, recommend solutions and help drive decision-making to achieve results and increase effectiveness and efficiency within the Program and its processes

Quality Assurance Team Leader Resume Examples & Samples

Applies Good Manufacturing Principles (cGMP) in all areas of responsibility
Schedules QA staff in the inspection and auditing of packaging/manufacturing operations
Works with QA and Production to complete batch paperwork accurately and expeditiously
Periodically reviews all aspects of packaging operations as related to quality, staging, reconciliation, in-process inspection, label control, etc
Provides leadership in promoting and enforcing company quality requirements
Develops and directs Quality Assurance systems that will enhance and maintain products that meet quality specifications and standards
Evaluates and develops techniques designed to maintain awareness of SOP’s, CGMPS’s and clinical requirements
Assures that issues potentially affecting product quality/compliance are escalated to the attention of Management and/or Senior Management
Leads and successfully completes QA training sessions for CGMP’s, SOP’s, quality, etc
Other duties may be assigned to meet business needs
A minimum of 2 years of experience in Pharmaceutical or of a related, regulated industry and at least 2 years supervisory experience required
Experience with Quality Systems (Change Control, deviations, complaint management, documentation management, among others), people management
This position is responsible for the direct supervision of QA Inspectors on the shift
Organizational skills are required in order to quickly retrieve needed documents
Must have extensive familiarity with packaging paperwork and a sound understanding of cGMP’s and SOP’s
Experience interfacing with Regulatory bodies- FDA/EU/Health Canada/MPA
Must have extensive familiarity with packaging paperwork and a sound understanding of CGMP’s and SOP’s
Thorough knowledge of Current Good Manufacturing Practices and SOP’s

Quality Assurance Team Leader Resume Examples & Samples

Lead team responsible for APN Quality Assurance activities related to Third Party Toll Manufacturing & Bulk Distribution Terminals
Ensure development, establishment and compliance of cross contamination and microbial contamination protocols, limits and prevention for APN toll manufacturing sites
Drive continuous improvement and resolution for QA non-conformances related to Formulations, Analytical Testing, and Bulk Handling issues with the appropriate personnel
Prepare and ensure adherence to Quality Assurance and Contamination Prevention audit plan for APN toll manufacturing sites
Lead and develop direct reports in meeting performance, developmental & organizational objectives. Develop team's QKPIs
Lead APN QA team projects with regional impact
Support of development assignments and movement of talent across units
Commit to "hiring the best" internally and externally
Serve as role model and enable development of competencies in others needed to implement BASF strategy

Mortgage Quality Assurance Team Manager Resume Examples & Samples

Directly Supervise and Motivate the quality assurance team for the complete fulfillment cycle including the call review requirements. (Processing, Underwriting, Call Monitoring and Closing Audits)
Accountable for ensuring the QA underwriters adheres to all contractual aspects of the third party business processing contract (statement of work), including but not limited to key milestones, deliverables and reporting of trends
Integral to the quality management function is the review of quality assurance trend reports, exception reports, individual file summaries submitted by the QA team, and follow through for remediation when applicable
Develop and implement a quality framework for the business unit to include tools, reports, processes, coaching methods, root cause analysis and measurements to ensure all facets of the business are performing in compliance with the quality requirements and standards of excellence
Collaborate with Business Unit leaders to ensure the business is meeting and or exceeding all quality standards
Analyze reports and data to determine performance gaps and creates action plans to improve and ensure performance returns to health and is compliant
Ability to diagnose pipeline and process constraints and make recommendations accordingly
Ensure all defined processes are performing at optimum efficiencies and make recommendations to senior business leaders where needed
Proactively advising senior management of client and program quality issues
Performs process reviews and makes recommendations to optimize all processes
Prepares quality reports weekly, monthly and quarterly (or as required contractually to the client) to discuss quality performance of the business
Self-driven and resourceful to achieve goals independently as well as working well in groups
Minimum 5 yrs. demonstrated progressive responsibility and experience in mortgage frontline underwriting/Underwriting Quality assessment/
Past Processing experience a plus
Past Experience in team leadership
Prefer knowledge of Lean Six sigma & Operations Excellence principles
Strong presentation skills at all levels of the organization
Experience working with BPO (Business Process Outsource) providers
Strong verbal and written communicator comfortable with healthy tension
Pragmatic and solutions oriented
Proficiency with MS Office (PowerPoint, Excel, Word, etc.)
Ability to manage multiple priorities and meet deadlines

Quality Assurance Team Manager Resume Examples & Samples

Education to at least A-level or equivalent
Management/coaching skills
Highly numerate
Excellent written communications and presentation skills
Results driven and orientated
Experience of statistical analysis
Service Management experience
Management experience

Quality Assurance Team Leader Resume Examples & Samples

Coordinates quality assurance activities (e.g., audits, training, purchasing, etc.)
Provides technical assistance and training to QA personnel
Monitors and verifies the HACCP plan’s CCPs adhering to policy and procedure
Conduct GMP and sanitation audits of operations and warehouse areas
Works with operations personnel on quality and safety issues
Verifies operations control systems are functional and being followed
Places product on hold, release or disposition as necessary while adhering to policy and procedure
Evaluates damaged products
Coordinates resolution of customer complaints as necessary
Ensures SPC Management practices are followed
Completes analytical reviews of product
BS Degree in Biology, Microbiology, Chemistry, Food Science or other related degree required. Education may be substituted for years of experience
3-5 years related experience required preferably in the food industry
Complete understanding of Food Safety Guidelines/Good Manufacturing Practices (GMPs) and safe practices and procedures
Complete understanding of HACCP Plans
Understanding of government regulations (FDA, USDA)
Familiar with Fundamentals of Total Productive Maintenance (TPM)
Ability to read, write and speak fluent English
Large organization/corporate experience
Ability to prioritize and manage tasks
Ability to read measurements

Quality Assurance Team Program Coordinator Resume Examples & Samples

Review and approve QAF Test Scripts prior to test execution
Review issue summary reports prior to vetting with issue owners
Lead the preparation of monthly executive reporting
Own internal procedure coordination and review
Coordination of quarterly risk management routines
Prior experience related to control documentation, control design, test script design and testing execution
Strong process facilitation, project management, organization and analytical skills
Advanced Excel Spreadsheet and PowerPoint Skills
Advanced knowledge of the business line’s operations, products/services, systems, and associated risks/controls
Advanced knowledge of Risk/Compliance/Audit competencies
Ability to make decisions with limited guidance
Excellent written and verbal communication skills; ability to effectively interact with all levels of management
Knowledge of banking back office banking operations a plus

Travel Operations Quality Assurance Team Internship Resume Examples & Samples

Ability to remain objective in emotionally charged situations
Demonstrated analytical knowledge and experience
Demonstrated ability to communicate effectively, including a proficiency in clear, concise, and compelling oral and written communication, as well as telephone etiquette skills
Demonstrated strong organizational skills with attention to detail and strength in follow-through and follow-up
Ability to learn and work with various systems, software, new technology and computer applications
High-level Guest Service skills including proactive problem solving, decision making abilities and technical skills
Spanish, French and/or Portuguese language skills including the ability to translate recorded calls into written English summaries
Experience working in Disney Resorts, Guest Relations or related area
Currently earning a college/university degree in Psychology, Law, Security and Investigation or a similar field
Currently earning a college/university degree as a junior or senior (up to 6 months after graduation) in Communication, Business, Hospitality or related majors
Be a former or current Disney College Program or Disney Professional Internship Participant

Quality Assurance Team Leader Resume Examples & Samples

Tertiary Science qualification
Computer literate in word processing, spreadsheets, quality and inventory systems
Experience in team leader or supervisor role preferable
Proven coaching and team participation skills
Disciplined, thorough, methodical, systematic
Highly self-directed and pro-active
Proven track record implementing continuous improvement and change

Quality Assurance Team Manager Resume Examples & Samples

Create traceability and align QA activities with the business, program and contract needs
Provide leadership support to QA Supervisors
Prepare and provide presentations of the QA model, performance and other related quality topics as requested
Create a positive work environment that is flexible, adaptable, and team-based
Provide and receive constructive feedback to encourage team building
Possess, demonstrate, and apply effective leadership skills
Coordinate projects and/or lead task force assignments as appropriate
Successfully implement new processes or workflows to ensure goals are met
Minimum of Bachelor’s degree or 2 years of equivalent experience
Minimum of 1-year supervisory experience
Excellent Customer Service skills
Proactive in identifying and addressing issues
Excellent attendance record
Aptitude for learning and utilizing various other software tools as needed
Ability to work flexible hours including evening and weekend shifts if required

Quality Assurance Team Manager Resume Examples & Samples

Management of QA labs performance to achieve goal level results
Resolution of off quality deviations and recommendation for product disposition
Leadership of Critical to Quality checks and Quality Incident Forms associated with value streams
Oversee maintenance/calibration of laboratory equipment and oversees purchase orders of laboratory equipment and supplies
Develops improved methods for lab analysis and leads productivity improvement projects
Ensure appropriate staffing levels to support manufacturing needs
Conduct regularly scheduled meetings with QA associates in order to develop capabilities and share feedback on performance
Development of laboratory talent through effective development planning and talent pipeline
Participates and supports third party audits as well as visits from Regulatory Agencies
Collaborate with manufacturing and warehouse supervisors to proactively improve product quality
Participate in innovation and packaging trials and interface effectively with RD&E to ensure quality standards are met
Work with SAP QM Module, Red Prairie, and Interspec systems to manage quality data
Use SPC knowledge and application software to understand and reduce process variation
Lead implementation of quality assurance work processes and systems across the value streams/Plant
Lead other projects at the plant or across Sun products to improve Quality

Quality Assurance Team Leader Resume Examples & Samples

Inspect vehicles and generate reports on deficiencies
Thorough knowledge of the spec. and function of each model to understand characteristics
Judge accessory installation compliance against SOA’s standards
Perform tear down audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie off points
Understand and be able to train others on all facets of the port PDI process
Be able to perform minor to mid-range vehicle diagnosis and repairs
Perform a variety of campaign activities alone or as part of a group
Inspect and manage port discrepant parts program
Participate in new accessory installation trials
Participate in new model launch related programs
Generate communications in the absence of the Port QA Manager
Ability to train small groups in specific tasks
Ability to complete projects without supervision
Mid range mechanical ability, some specific Subaru knowledge is preferred
Ability to judge quality exceptions impartially and consistently
Ability to interact with a variety of individuals, groups, and companies
Ability to attend off site technical training classes
Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, service and parts manual online access and research
Ability to work shift hours as required
Preferred 2 year degree(AA/AS) plus 2-4 years of related experience

Quality Assurance Team Manager Resume Examples & Samples

5+ year of experience in a Customer Service and/or Medical Insurance/Healthcare role
Bachelor’s Degree in a related field
Working knowledge of inContact, Uptivity, NICE, Salesforce or similar tool
Microsoft Office/Suite proficient
Previous experience in managing Quality Assurance team / function

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