Quality Assurance Officer Resume Samples
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Quality Assurance Officer Resume Samples
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VH
V Hartmann
Vernice
Hartmann
940 Jaron Estates
San Francisco
CA
+1 (555) 764 7584
940 Jaron Estates
San Francisco
CA
Phone
p
+1 (555) 764 7584
Experience
Experience
Los Angeles, CA
Quality Assurance Officer
Los Angeles, CA
Macejkovic LLC
Los Angeles, CA
Quality Assurance Officer
- Creating value for our customers by reviewing processes, removing waste and improving operating procedures so you can submit continuous improvement suggestions
- Working hours are 8.30 – 5.00pm Monday to Friday
- Supporting internal, supplier, external, regulator and customer audits as directed by the QA Manager
- Working within internal standards and the external regulatory and legislative framework
- Effective and close communication with KYC owners to improve KYC record
- Conducting telephone call observations to monitor adherence against performance objectives and delivery of the customer service standards
- Monitoring the quality of work and making recommendations for improvement
Chicago, IL
Research Quality Assurance Officer
Chicago, IL
Jast-Hessel
Chicago, IL
Research Quality Assurance Officer
- High level of attention to details, thoroughness in making initial assessments, and attention to the conduct of subsequent monitoring activities and record-keeping
- Develop schedules for the periodic review of programs and take a lead in tracking progress of matters subject to review, and evaluates the effectiveness of corrective or preventive action plan
- Work with management and staff to develop business process design/re-design plans to enhance effectiveness and efficiency of operations
- Develop and manage an audit/monitoring program for activities governed by UA policies and procedures related to legal and ethical conduct of research
- Develop and maintain metrics to track level of service and efficacy with respect to the performance of regulatory compliance functions
- Develop standard operating procedures, audit report databases, and templates
- Perform other research compliance reviews and evaluations as assigned
present
Detroit, MI
Senior Quality Assurance Officer
Detroit, MI
Bradtke, Bartell and Schneider
present
Detroit, MI
Senior Quality Assurance Officer
present
- Works to maintain and manage quality systems regarding cGMP for the site. Supports or performs audits and inspections to assure compliance with regulations
- Deviation Management system maintenance and improvements
- Develop and implement continuous improvement opportunities for the region
- Provide guidance and support to the Americas Manufacturing & Technology sites
- Support the Supplier Management System activity
- Work with other departments to assure timely completion of CAPA's, Change Controls and ensure site KPIs are met
- Support and manage regional projects, including standardization initiatives
Education
Education
Bachelor’s Degree in Finance
Bachelor’s Degree in Finance
Northeastern University
Bachelor’s Degree in Finance
Skills
Skills
- Strong written and oral communication skills
- Proven ability to work independently and be a self-starter
- Comfort with negotiating and interacting at middle management levels internally
- Able to motivate/influence
- Excellent teamwork and interpersonal skills
- 3- 4 years’ experience in quality assurance
- Understanding of practices in banking operations and risk management
- Previous experience of team management and process improvements
- Flexibility and adaptability
- Customer focused, results oriented and succeed through collaboration
15 Quality Assurance Officer resume templates
Read our complete resume writing guides
1
Quality Assurance Officer Resume Examples & Samples
- Ensure completeness and adequacy of the account profile form(s)
- Ensure completeness and adequacy of periodic transaction review (PTR) recommendation responses
- Ensure that KYC record (i.e., CADD, APF and PTR responses) meet quality standards
- Partner with BSU and AML compliance to resolve KYC issues
- 5 years related experience in correspondent banking or account management for financial institutions
- Good understanding of cash management and trade products
- Knowledge of Citi’s general banking systems is desirable
2
BSA Quality Assurance Officer Resume Examples & Samples
- Performs research, participates in training, and reads literature in order to become more knowledgeable about current business and BSA issues related to assigned area(s)
- Receives and analyzes monitoring and testing results from testing performed on BSA/AML/OFAC related controls from business unit compliance officers
- 5-7 years internal audit, compliance, or regulatory functional/professional experience
3
BSA Quality Assurance Officer Resume Examples & Samples
- Implements, performs and documents assigned BSA/AML/OFAC control reviews; performs and conducts testing based on detailed procedures and processes. Identifies issues, exceptions and patterns, escalates to management for resolution and formally documents findings
- Work with the BSA Quality Assurance Lead in identifying areas of risk and make recommendations on operational improvements, processes for compliance, quality assurance and any additional training essential to mitigate risk. Seek ways to assist the Bank in strengthening controls, remain compliant and improve efficiency
- Researches and analyses BSA testing results or issues, training, reads literature in order to become more knowledgeable about current banking, regulatory and audit issues, and performs other tasks as necessary to carry out daily responsibilities; maintains expertise in areas of testing
- Bachelor’s Degree required
- Strong knowledge of general banking with an understanding of deposit, lending and alternative investment products
- Strong knowledge of assigned laws and regulations
- Strong interpersonal skills for coordination/liaison functions
- Experience dealing with regulatory authorities
- Experience working across diverse business groups and teams
- Strong communication skills (both written and oral)
4
Attestations & Quality Assurance Officer Resume Examples & Samples
- Preparation of Standards of Documentation (SOD) checklist and ensuring completeness of SODs as per the Enterprise policy
- Proactively keeping updated on changes to Standard Operating Procedures and Enterprise policies
- Proactively identifying accounts in an un-reconciled status and ensuring resolutions are provided during the current monthly cycle
- Execute proper activities as per the GL Attestation policy for assigned transit and account combinations
- Ensure all activities are completed within prescribed timelines
- Ensure correct application of GL Attestation sign off statuses, which includes full commentary to support each definition
- Perform Quality Assurance activities for Operational Services per defined criteria, ensuring gaps identified are clearly articulated in the monthly report and resolutions are escalated to management
- Responsible for developing and maintaining a robust knowledge base for assigned processes
- Responsible for ensuring all procedural documentation for GL Attestation and Quality Assurance are accurate
- Knowledge of GL Attestation and Standards of Documentation policies
- Ability to utilize the eGL suite of applications (PeopleSoft, FiBRS, GL Requester)
- Proficiency with using OnDemand, Branch applications, IRIS, eContent Manager, CART and Siebel
- An understanding of Balance Sheets
- Knowledge of PEGA and EPM would be an asset
- Knowledge of SOX would be an asset
5
Quality Assurance Officer Resume Examples & Samples
- Responsible for assisting with the development and implementation of an AML and OFAC - Quality Assurance program that reflects industry best practices
- Analyzes and communicates proposed enhancements to address identified risks or gaps in BSA/AML and OFAC compliance procedures and processes
- Maintains a QA database containing the results of QA reviews and tracks recommended corrective actions
- Assists in the preparation of regular reports on the results of the QA testing
- Serves as a subject matter expert in AML and OFAC regulations, systems and reports
- Serves as a mentor for the QA analysts
- Assists in reviewing, testing, evaluating and documenting the adequacy of AML, OFAC and fraud mitigation controls as documented in the organization’s risk assessments
- Assits with the quality control of alerts, cases, and suspicious activity reports (SARs)
- Recommends controls enhancements to the Bank’s AML, OFAC and Fraud Mitigation Compliance Program, policies and procedures
- Provides feedback to business unit management and Financial Crimes Risk Management staff members with regard to the results of QA reviews
- Provides training to business unit and supports personnel to address exam, audit or QA deficiencies
- Assists in coordinating AML and OFAC internal audits and regulatory examinations
- 20141210
6
Branch Operations Quality Assurance Officer Resume Examples & Samples
- Scope and schedule branch review visits and AOO reviews for areas assigned, using resources effectively to complete assignments within budget
- Maintain current, professional and specialized knowledge of bank operations, risk management, and branch security. Utilize knowledge and expertise to ensure operational and risk management excellence are maintained during Branch and AOO reviews
- Use consistent methodology to ensure assessments are objective, reliable and repeatable. Analyze and document all operational efficiencies so corrective action can be taken on identified control weaknesses
- Ensure documentation is thorough and comments are clear, concise and accurately keyed into ICE. Identify and document issues and associated root causes. Review issues identified with management
- Responsible for communicating trends and repetitive exceptions within clusters or Regions to QAO Team Leader and RBOM
- Bachelor's degree in Accounting, Business or related field, or equivalent work experience and related training
- Five years of banking or financial experience with previous experience in an operations-related function
- Strong understanding of risk management and process concepts
- Strong interpersonal, analytical, facilitation and decision-making skills
- Strong written, verbal and negotiating skills
- Strong auditing skills and a broad understanding of banking
- Sound knowledge of banking operations/compliance
- Experience as a Senior Teller, Relationship Banker or Area Operations Officer
- Familiarity with the ICE system
- Knowledge of BB&T Products and Services
7
Senior Attestations & Quality Assurance Officer Resume Examples & Samples
- Takes ownership of ensuring all reconciliations meet the requirements of the GL Attestation and Standards of Documentation (SOD) policies
- Accountable for the resolution of issues and escalations as the first point of contact
- Key contributor within FSS for special projects relating to GL Attestation
- Execute Preparer and/or Approving Manager activities as per the GL Attestation policy for assigned transit and account combinations within prescribed timelines
- Ensure correct application of GL Attestation sign off statuses
- Analyze Quality Assurance results, identify gaps and solutions, and provide monthly trending reports to management
- Responsible for developing and maintaining a robust knowledge base, as well as executing training plans for the team
- Manage and maintain the process for following up on aging items and unreconciled accounts
- Adopts a continuous improvement mindset by proactively identifying and recommending solutions to recurring errors, service gaps and process efficiency and effectiveness enhancements
- Demonstrated knowledge of GL Attestation and Standards of Documentation policies
- Demonstrated knowledge of reconciliation processes, with specific knowledge of RBC Insurance and Domestic Banking
- Ability to proficiently utilize Microsoft Excel
- Process documentation skill set
- Strong communication and analytical skills
- Knowledge of PEGA and EPM
8
Quality Assurance Officer Resume Examples & Samples
- 3- 4 years’ experience in quality assurance
- Understanding of practices in banking operations and risk management
- Previous experience of team management and process improvements
- Customer focused, results oriented and succeed through collaboration
- Ability to read and write English and Traditional Chinese; Ability to speak Cantonese
9
Compliance Quality Assurance Officer Milwaukee Resume Examples & Samples
- Execute and maintain a risk-based enterprise-wide monitoring program to measure the organization's compliance with federal and state banking and related financial services laws and regulations. Execute programs within allocated budget hours
- Keep abreast of current and new laws and regulatory requirements. Update monitoring programs accordingly
- Research questions concerning laws and regulations and report findings to the responsible areas
- Document monitoring ensuring all issues are fully supported and work papers are complete
- Develop robust and risk-based Points for Discussion and discuss with applicable management
- Assist CQA Lead as needed
- Conduct closing meetings to discuss monitoring results
- 3-5 years of external/internal audit, compliance or regulatory examination experience or equivalent experience in banking operations with an emphasis on regulatory compliance issues
10
Compliance Quality Assurance Officer Green Bay Resume Examples & Samples
- Develop, execute and maintain a risk-based enterprise-wide monitoring program to measure the organization’s compliance with federal and state banking and related financial services laws and regulations
- Conduct first line review of completed monitoring programs and reports and provides timely feedback to CQA staff
- Keep abreast of current or new laws and regulatory requirements. Update monitoring programs accordingly
- Coordinate the activities of assigned compliance personnel to efficiently maintain department operations, provide on-the-job training, allocate work and review of workpapers. The review should include an evaluation of the completeness and accuracy of the work completed; ensuring recommendations and comments are material, relative and adequately documented. Ensure follow-up work is completed as necessary
- Conduct closing meetings to discuss monitoring results with business line management
11
Quality Assurance Officer Resume Examples & Samples
- QA makes new owner welcome calls within rescission periods, responds to owners seeking assistance, facilitates prompt courteous action, and tracks paperwork until customer file is complete and closed
- The QA trains, tests, and certifies eligible sales professionals to present documents with owners to Best Practices standards
- QA maintains accurate files/notes and provides feedback to site/corporate management completing reports with timeliness and accuracy
- CA Real Estate License required prior to employment
- Familiar with contract standards
- Experience in training, especially with product knowledge and compliance policies
- Required to have a flexible work schedule
12
Quality Assurance Officer Resume Examples & Samples
- Complete sales document closing for all sales
- Utilize closing to verify owner has complete understanding of purchase
- Utilize closing opportunity to identify training opportunities for sales professional
- Partner with management to develop successful training activities for sales, including observation reviews, ride-along and other activities
- Serve as QAO according to Sales Quality Assurance Best Practices
- Utah Timeshare License required prior to employment
13
Quality Assurance Officer / Escrow Operations Resume Examples & Samples
- QA reviews legal documents with owners to verify accuracy of information for a clear understanding of their contents following approved order and scripts. QA checks documents for proper signatures notarizations, and prepares copies for owner to take home
- QA provides sales training for 30 compliance policies and for effective management of retention objectives including pre-pack, worksheet, owner kit review, on-going product knowledge instruction and other activities
- QA closely monitors site rescission rates using CRS reporting tools
- Clear understanding of legal documents
- Superior oral and written communication skills
- Strong organizational and problem solving skills
14
Quality Assurance Officer Resume Examples & Samples
- Works independently to verify that laboratory operations are completed in accordance with customer specified Standard Operating Procedures and processes
- Verifies that analytic reports are technically sound and follow prescribed formatting guidelines
- Verifies that data produced undergoes sufficient technical review
15
Quality Assurance Officer Resume Examples & Samples
- Maintains a thorough knowledge of all applicable GLP regulations
- Maintains a thorough knowledge of ISO 9001 and ISO 17025
- Ensures quality assurance procedures and manuals are developed, documented, implemented and updated as required
- Manages the costs of the programs to ensure they are within budget
- Coordinates and manages all audits and inspections performed by clients and/or regulatory agencies
- Prepares written reports to management regarding audits, CAPAs and deviations
- Reviews program proposals to ensure the Quality Assurance sections are well defined and cost estimates are reasonable
- Develops training programs and trains staff in QMS procedures
- Conducts all audits and inspections as scheduled
- ISO 9001 Lead or Internal Auditor Certification
- Expertise in ISO 17025 quality systems
16
Quality Assurance Officer Resume Examples & Samples
- Master's degree OR a Bachelor's degree with 10 years of directly relatable experience in the discipline
- 5 years of experience working in the Intelligence Community (IC) environment
- U.S. citizenship
- Previous experience leading or supporting internal and external audits within accredited forensic laboratories
- Deployment experience in an analytical/operational environment
17
Research Quality Assurance Officer Resume Examples & Samples
- Develop and manage an audit/monitoring program for activities governed by UA policies and procedures related to legal and ethical conduct of research
- Coordinate the involvement of multiple compliance programs, as appropriate, in internal and external reviews, audits, and investigations related to research compliance
- Conduct periodic internal quality assurance reviews related to research compliance policies, procedures, and training requirements
- Perform other research compliance reviews and evaluations as assigned
- Identify and refer potential serious or continuing non-compliance, assist to develop appropriate corrective actions, and maintain a monitoring program
- Identify areas in need of improved research/customer services or regulatory compliance oversight, make recommendations, and lead process improvement initiatives
- Prepare written reports with recommendations for management review and decisions
- Develop and maintain metrics to track level of service and efficacy with respect to the performance of regulatory compliance functions
- Develop schedules for the periodic review of programs and take a lead in tracking progress of matters subject to review, and evaluates the effectiveness of corrective or preventive action plan
- Develop standard operating procedures, audit report databases, and templates
- Work with management and staff to develop business process design/re-design plans to enhance effectiveness and efficiency of operations
- Maintain current knowledge of applicable laws, regulations, policies, and procedures
- Bachelor’s degree in a related field and three years of experience in research/clinical research compliance or grants management
- Ability to understand and interpret laws, regulations and policies related to the responsible conduct of research
- Ability to understand and critically analyze various operational systems, data, and documentation used in research studies to identify potential research compliance risk
- Demonstrated skills using computer applications for data retrieval and analysis
- Excellent communication skills and organizational abilities, and ability to interact with process owners and faculty and staff across the University at a variety of levels and positions
- Strong problem solving and analytical skills
- Ability to plan and prioritize tasks, work with minimal direction, and meet deadlines
- High level of attention to details, thoroughness in making initial assessments, and attention to the conduct of subsequent monitoring activities and record-keeping
- Experience in communicating information of sensitive and confidential nature both internally and externally as appropriate
- High degree of personal integrity
- Advanced degree in public health, behavioral sciences, law, or related field
- Experience working within a university research or academic medical center compliance office, or healthcare organization with significant university research contacts
- Familiarity with institutional policies related to research compliance
- Familiarity with information management and tracking systems, record retention systems, and data security risk management
- Experience in research compliance reviews, clinical trial monitoring or auditing
18
Cbps Au-quality Assurance Officer Resume Examples & Samples
- Excellent planning and organizational skills, Effective Time and Stress Management Skills
- Ability to multi-task and manage multiple requirements and initiatives
- Experience as a Customer Solutions Officer, Process Control Officer, Sales Compliance Officer and/or similar Banking/Audit experience an advantage
- Willing to work in rotating shifts and/or to be cross-trained across other programs i.e. Sales Compliance, Process Control, etc
19
Senior Quality Assurance Officer Resume Examples & Samples
- Co-ordinate the completion of Quality System requirements and to drive improvements
- Investigate NCRs using root cause analysis tools and drive change by making recommendations to correct the NCR and prevent recurrences
- Work with other departments to assure timely completion of CAPA's, Change Controls and ensure site KPIs are met
- Drive a right first time culture across all departments, working with cross functional teams to drive compliance through the correct implementation of policies, procedures and practices
- Participate in scheduled internal and Global Compliance audits
- To be familiar with GMP, CAPA, Change Control and Training Management Systems and to deliver associated training
- To manage the internal audit programme
- Perform other reasonable duties as required for the efficient operation of the QA function
20
Quality Assurance Officer Resume Examples & Samples
- Valid Hawaii Real Estate License
- 6 months Timeshare/Vacation Ownership experience
- Notary or ability to become a notary within 60 days
- Wyndham Vacation Ownership Knowledge preferred
- Fosters open communication. Provides timely, high-quality information up and down the Organization
- Keen ability to interact with clients at all levels of the Organization
- Energetic, results-oriented professional
- Notary is required
21
Quality Assurance Officer Resume Examples & Samples
- Complete closing for all sales professionals with rescissions over target rates
- WVO product knowledge perferred
- State of California Real Estate License
22
Business Management & Data Quality Assurance Officer Resume Examples & Samples
- Bachelors level degree or professional qualification
- Good understanding of Due Diligence and local Anti-Money Laundering requirements
- Proven ability to manage multiple projects simultaneously
- Maintain strong relationships with internal and external stakeholders
- Ability to work under tight deadline to produce accurate and quality work is required
- 3 years or more relevant working experience
- Strong communication and interpersonal skills - communicating effectively and provide value adding advice to others, and able to influence / supervise junior colleagues effectively
- Fluent in English (spoken and written) and preferably Chinese (Cantonese, Mandarin)
- Excellent in Microsoft Word, Excel, Outlook, and PowerPoint
23
Quality Assurance Officer iXR Resume Examples & Samples
- Ensure compliance to all applicable regulations and internal procedures by proactively interpreting regulatory and quality requirements and determining way of working
- Support New Product Introduction by providing QA technical expertise, assessments, and strategies for problem resolution & prevention
- Serve as Subject Matter Expert for quality system and design control requirements within project teams
- Participate in risk assessments and take appropriate action during QA oversight activities to ensure adequate controls in relation to level of product quality, safety and business risks
- Review and approve Product Design Quality Records (DHF documents such as specifications, risk assessment reports, validation & verification test protocols/results/reports, etc.)
- Review and approve Corrective Actions and Preventive Actions (CAPA) in order to meet compliance requirements
- Review and approve product change controls for quality and regulatory compliance impact and determine requirements for implementation
- Accountable for interactions to enhance QA reputation within the company and to promote teamwork & understanding of quality requirements
24
Quality Assurance Officer Resume Examples & Samples
- Bachelor Degree (Life Sciences or equivalent)
- At least 5 years of experience in Quality Assurance or Quality Control, (Pharmaceutcial) Production or related technical field
- Knowledge of qualifications/ validations, manufacturing, packaging and/or testing, Quality Management Systems, GMP and other relevant quidelines
- Experience with auditing
- High degree of customer focus, problem solving skills and team player
- Demonstrate ability to manage complexity and handle/ prioritize multiple tasks
- Excellent written and verbal communication skills in Dutch and English
25
Quality Assurance Officer Resume Examples & Samples
- Preparation of product release documentation
- Administration of QA systems
- This is a great role that offers the opportunity for a Quality Assurance professional to develop their career with a global leader in innovative products in animal and human health. You will get exposure to a GMP manufacturing environment
26
Senior Quality Assurance Officer Resume Examples & Samples
- Performs Quality Assurance activities relating to bulk antigen and vaccine release. Supports manufacturing operations on Quality and cGMP issues
- Responsible for reviewing technical and quality documents including: batch records, product specification and test methods, validation reports, deviations and failure investigations
- Works to maintain and manage quality systems regarding cGMP for the site. Supports or performs audits and inspections to assure compliance with regulations
- Support the Supplier Management System activity
- Deviation Management system maintenance and improvements
- Regulatory Observation/ Corporate Inspection commitment tracking
- Support the delivery of the Quality & Compliance Excellence program to the UK Animal Health sites
- Graduate, or equivalent, with experience of cGMP and working within a quality management systems environment
- 2 years + experience within QA in the Pharmaceutical industry
- Demonstrated knowledge and understanding of current regulatory requirements for manufacture of licensed medicinal products
27
Quality Assurance Officer Resume Examples & Samples
- Support Qyuality Assurance Manager to attain quality KPIs
- Work with shop floor people to obtain Quality requirements
- Quality analysis & data management
- Good communication skills for collaboration with multiple stakeholders and colleagues from different cultures, regions, educational backgrounds, functional areas, hierarchy levels and ways of working
- Self-driven individual with high level of energy, pro-active management style, independent and with strong initiative “getting things done” effectively and quickly
- Someone who builds networks across the organization, with the ability to influence and collaborate with diverse people
- Someone who able to drive change, work independently and set own priorities
- Strong analytical skills, results oriented, innovative and creative, strong problem solving skills
- Deal with high work pressure (multiple projects and change initiatives simultaneously) and remain calm
28
Quality Assurance Officer Resume Examples & Samples
- Perform the review of the activities of the CO/CRO/SRO so as to provide the Bank with optimal delinquency ratios and loan loss levels
- Asisst with the Review and Analysis of a broad range of information on CO/CRO/SRO work in order to identify/correct potential problem solutions
- Assist with the control of the business objectives of the Unit ensuring operational effectiveness
- Ensure the delivery of Customer Service fosters overall Customer /Branch satisfaction consistent with ScotiaService Standards
- Sound
- Proven communication both verbal and written in both French and English
29
Overt Quality Assurance Officer Resume Examples & Samples
- Assures compliance with federal and state regulations by performing Overt Audits of both Emission and Safety Inspection Stations
- Maintains program compliance by performing equipment audits, which is a gas audit using gases of known concentration at least as accurate as those required for regular equipment quality control and comparing these concentrations to actual readings; a check for tampering, worn instrumentation, blocked filters, and other conditions that would impede accurate sampling; a check for critical flow in critical flow CVS units; a check of the Constant Volume Sampler flow calibration; a check for the optimization of the Flame Ionization Detection fuel-air ratio using methane; a leak check; a check to determine that station gas bottles used for calibration purposes are properly labeled and within the relevant tolerances; functional dynamometer checks to addressing coast-down, roll speed and roll distance, inertia weight selection, and power absorption; a check of the system’s ability to accurately detect background pollutant concentrations; a check of the pressure monitoring devices used to perform the evaporative canister pressure test; and a check of the purge flow metering system
- High School graduate and 6 plus years related experience or 2 years of college education in relevant field and 4 plus years of relevant experience
- Previous auditing experience; investigative experience; automotive knowledge
- Ability to perform audits based on SOP guidelines in a professional and methodical manner; investigative skills; self-motivator; written and verbal skills
- Clearly understand safety and/or emission regulations
- Processes audit information into a computer application and audit report
- Review and account for compliance documents
- Review and understand historical inspection data
- Articulate program regulations to stations when needed. Interactions with fellow team members to discuss audit findings and identify possible trends
- Maintain interactive line of communication with manager, stations and EM representatives
- Possess the ability to accurately describe violations while testifying at administrative and Court of Common Pleas hearings
30
Quality Assurance Officer Night Shift Resume Examples & Samples
- Managing daily release of finished goods and verifying all CCP and QHP are completed
- Supporting the investigation of quality related issues and participating in continuous improvement activities with manufacturing teams
- Supporting production shifts through daily quality assurance activities
- Building internal relationships to ensure products meet the quality system requirements
- Organising and driving process improvements
- Conducting Internal Quality System Audits
- Running daily Product Review and tasting panels
- Supporting and attending product development pre-trial activities and trials
- Investigating and replying to consumer complaints
31
Quality Assurance Officer Resume Examples & Samples
- Learn to perform protocol, data, report, and in-lab phase inspections for a specific study type to verify conformance to applicable SOP and regulatory requirements
- Learn to evaluate responses to inspection reports and performs follow-up with respondents, management, or others, if needed, to ensure resolution
- Learn to perform study sign-off including but not limited to QA statement preparation (internal/external) and report finalization
- Ability to perform basic computer skills (e.g., Word, Excel, PowerPoint)
- In exceptional circumstances, directly relevant previous experience may be substituted for degree requirements
32
Quality Assurance Officer Resume Examples & Samples
- Review of production batch records for compliance with quality system requirements and review of finished goods packing documentation to ensure the product is suitable for sale
- Active involvement as a team member in the administration of document control system
- Carry out GMP spot-checks and internal quality system audits to ensure on-going effectiveness of the quality system
- Carry out Annual Product Reviews in accordance with published schedules
- Perform supplier audits and assist in a programme of supplier qualification
- To assist in administration of the document control system
- Operate documented systems to ensure that duties are performed to and maintain cGMP standards
- You should HND or equivalent qualification
- You have strong IT skills particularly in the use of databases and excel
- Relevant experience from the Pharmaceutical Industry is strongly desired
- Knowledge & experience of FDA and MHRA requirements is essential
- You should be a steady, reliable, conscientious team worker who demonstrates attention to detail
- You should have self-motivation with proven communication skills and good at building relationships
- 18 Jan 2017
33
Compliance Quality Assurance Officer Team Lead Resume Examples & Samples
- Develop, execute and maintain risk based enterprise-wide monitoring programs to measure the organization's compliance with federal and state banking and related financial services laws and regulations. Develop detailed time budgets and monitor progress to ensure that work is complete within allocated budgets
- Keep abreast of current or new laws and regulatory requirements. Research questions concerning laws, regulations and report findings to the responsible areas. Update monitoring programs accordingly
- Direct the activities of assigned compliance personnel to efficiently maintain department operations, provide on-the-job training, allocate work and review of workpapers. The review should include an evaluation of the completeness and accuracy of the work completed; ensuring recommendations and comments are material, relative and adequately documented. Ensure follow-up work is completed as necessary. Provide team leadership including coaching, training, feedback and setting of expected levels of performance
- Complete and/or participate in, compliance reviews for the company and its affiliates, by reviewing records and operations in the respective area to determine compliance with applicable federal regulations, state statutes, and corporate policies and procedures. Perform assigned testing in a competent and professional manner within time budgets. Demonstrate capability and evidence of effective decision making and drawing sound conclusions. Identifies control points and documents internal controls
- Review and finalize Point for Discussions (PFDs) and reports based upon findings and recommendations. Confer with CQA Manager, Chief Compliance Officer and business line management regarding the responses to the recommendations
34
Quality Assurance Officer Resume Examples & Samples
- Review annual accounts or liquidation accounts under LuxGAAP
- Prepare commissaire audit reports
- Prepare reports on results of internal reviews
- Possibility to participate in improvement actions such as trainings or drafting guidance materials
35
AU Quality Assurance Officer Resume Examples & Samples
- Effective time and stress management skills
- Self-motivated and can work with minimal supervision
- CBPS resident for at least a year and has stayed with his/her current position for at least 6 months
- Has a performance rating of 3 and above in the last performance appraisal
- Willing to work on rotating shifts
- Solid skills in Microsoft Office suite (e.g. Word, Excel, Outlook)
36
Compliance Quality Assurance Officer Resume Examples & Samples
- Research questions concerning laws, regulations and report findings to the responsible areas
- Consult with management on the development of policies and procedures to ensure compliance with relevant laws and regulations
- Assist with the planning of individual compliance reviews including development of the scope and assignment of staff. Assists with the development of a detailed time budget and monitor progress to ensure that work is complete within allocated budgets
- Conduct root cause analysis and prepare issue documention and reports based upon findings and recommendations. Confer with CQA Manager, Chief Compliance Officer and business line management regarding the responses to the recommendations
37
Quality Assurance Officer Resume Examples & Samples
- Represents the developer with integrity and professionalism adhering to Best Practices model to accomplish assigned tasks
- Ensure everyone at site level follows correct procedures and processes to complete contract documents and paperwork
- Review compliance related documents with purchasers to verify accuracy of information received
- Partners with sales staff to present and review documents and paperwork with owners. Partners with sales staff to follow other Best Practices processes for strong solid sales
- Participates in sales compliance policy training and certification activities to satisfy compliance goals
- Review rescission/cancellation reports, recommend action plans for improvement to assist management evaluate site performance
- Wyndham sales experience preferred
- Basic computer skills (word, excel, etc.) Must be people oriented, knowledgeable of product and sales processes
- Must possess a strong understanding of the Wyndham Vacation Ownership programs, and promotions
- Must be able to teach others to perform tasks to standards
- Must possess excellent written and oral communication skills, good telephone skills, and capable of handling multiple tasks
- Must have outstanding ability to make good judgments and work well as an individual and team player
38
Quality Assurance Officer Resume Examples & Samples
- Undertaking sampling of both processed and verbal customer instructions, allowing you to provide feedback to individuals and communicate to Team Managers for coaching purposes
- Creating value for our customers by reviewing processes, removing waste and improving operating procedures so you can submit continuous improvement suggestions
- Undertaking root cause problem solving for emerging problems from trends on queries and errors on processing, and putting in place countermeasures to resolve them
39
Quality Assurance Officer Resume Examples & Samples
- Ensures that product release or rejection decisions on batch level are in compliance
- Perform and coordinate internal and external audits and inspections to satisfy customers and authorities and to support operational improvements to ensure high process and product capabilities
- Perform Batch Record Reviews and Customer Complaint investigations
- Perform Deviation/Investigation Reports and Root Cause Analysis
- Partake in Kosher/Halal, GMO, Allergen, Annual testing, Full Lot testing, and Product Quality Review activities
- Review and update new and current SOPs
- Review of Product Data Sheets, Directions for Testing and Specifications (Finished Product, Raw Material and Packaging)
- Partake in Qualification & Validation of Systems, Production and Cleaning Processes, Computer Systems and Analytical Methods
- Participate in HACCP, Pest Control and Food Safety Programs
- Statement Preparation (i.e. Allergen, Gluten Free, Residual Solvents etc.)
- Preparation of Customer Letters of Acceptance, QT Letters and Signature Release Letters
- Partake in Work Team and Operational Team Meetings in Support of Operations
- Participate in the Management of Change process and Product Stability Testing Programs
- Preparation of weekly and monthly reporting activities such as Right First Time
- Partake in Non-Routine Laboratory Testing requests, Final Product Label Review, Reprocessing Approval requests, and Product Shelf Life Exstension requests
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Quality Assurance Officer Resume Examples & Samples
- Closely analyze each purchase for comfort level and full disclosure
- Closely monitor the activities of the sales floor, their agents and managers
- Be knowledgeable in THE Club® & Interval International policies as they relate to member/owner benefits and responsibilities
- Effectively and professionally represent the company in telephone and in-person communications with members, owners, and guests
- Effectively explain details of sales contracts to potential owners
- Monitor all collateral material for brand compliance
- Resolve customer and THE Club® member complaints
- Direct administrative team members to assist in contract preparation and owner communication
- Responsible for the accuracy of contracts at the time of signing to further the progress of the sale
- Responsible for personally maintaining a net cancellation percentage on sales that meets or exceeds company and/or site standards
- Responsible for completing all required Company trainings and compliance courses as assigned
- Adhere to Company standards and maintains compliance with all policies and procedures
- A minimum of six (6) months of experience is required
- This position does not include supervisory responsibilities
- Ability to read, analyze and interpret general business periodicals, professional journals and government regulations
- Proficiency in financial and vacation ownership documents
- Must have skills to defuse owner/member dissatisfaction and bring issues to a favorable outcome
- Must be able to work a flexible schedule: including nights, weekends, holidays, approved overtime and alternative schedules or shifts as requested by Management
- Ability to operate general office machinery (i.e. computer, copy machine, fax machine, etc.)
- Excellent time management skills, including the ability to organize and manage multiple priorities
- Ability to establish and maintain cooperative working relationships with internal and external customers
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Quality Assurance Officer Resume Examples & Samples
- Strategize with VP, DOS to identify and implement methods that increase retention rates
- Oversee that sales staff ensures Owner understanding of Company and Government required documents. Assist the Owner in understanding the Policies and Procedures of WVO
- Provide Owners with the highest level of customer service possible. Be a point of contact for Owners that have not transmitted into the system and assist them promptly and thoroughly with any questions, concerns and/or reservation requests
- Assist Sales Director in training staff to assure understanding and adherence to Business rules and Sales Compliance Policies
- Advise Sales Director of incorrect or inappropriate information being presented to the owners and/or new Owners. Assist Sales Director in the training and correction of these issues
- Responsible for working with Sales Director to ensure that all Sales misrepresentation issues are answered and resolved with Consumer Affairs in a timely manner
- Assist Company/Region/Sales Director in hitting Sales goals by
- Retrieve necessary information/documents/signatures to transmit contracts that are in suspense
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Quality Assurance Officer Resume Examples & Samples
- To support the MGRG QA group in the ongoing compliance and continuous improvement of the Quality Management System, underwriting the Manufacturing, Analytical and Device Design Development areas and vendor oversight
- To assist and support the development and maintenance of GxP documentation
- To assist in the development and maintenance of specific quality areas/systems within manufacturing, analytical, clinical supply chain, device development, and the science and technology development processes
- To assist in planned deviations and change controls, and lead investigations, ensuring GxP compliance is maintained
- To assist in the vendor management program to support GxP operations
- To assist in the creation and maintenance of SOPs as required, ensuring alignment between business lines and MGRG sites, and compliance with current regulations
- To assist in the development and maintenance of the training system
- To represent Quality Assurance in discussions and action plans for assigned projects
- Demonstrable front line experience in pharmaceutical drug product QA/QO, OR manufacturing, OR drug product / analytical development (essential)
- Have a clear understanding of the principles of pharmaceutical GMP (essential)
- Be a clear communicator and able to reach clear reasoned solutions to problems/challenges (essential)
- Be able to work and communicate with external vendors to create good working relationships and maintain quality oversight (essential)
- Have a strong understanding of the challenges associated with QA work in Pharma GMP (essential)
- Be a hardworking, reliable team player, who is proactive and has a strong track record of delivery (essential)
- Have an understanding of formulation and analytical development (desirable)
- Have an understanding of device development (desirable)
- Experience in manufacture/testing operations for inhalation products (desirable)
- Experience in analytical, facility, equipment and cleaning validation (desirable)
- Experience of the review and approval of GMP documentation, including manufacturing and analytical documentation, and quality disposition of GMP materials (desirable)
- Experience in internal or external audits (desirable)
- Educated to degree level (desirable)
- Be able to operate collaboratively across the Mylan Global Respiratory Group organisation (i.e. not in isolation) to achieve clear goals and outcomes to advance the organisation (essential)
- Be able to network with other groups across the Mylan organisation (essential)
- Be prepared for occasional business travel/willingness to travel (essential)
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Quality Assurance Officer Resume Examples & Samples
- Execute file reviews as a team member by completing both pre-funding and post-funding reviews and provide feedback to team members in Underwriting and Fulfillment as required
- Complete Quality Control Reports on a monthly basis to summarize audit results and trends
- Identify & implement process improvement opportunities to increase the efficiency of the Quality Assurance function
- Manage the reviews of purchased loans to confirm that they meet Optimum Mortgage underwriting standards
- Prepare Quality Control reports for review along with other reporting as required
- Keep abreast of and adhere to the professional standards, and policies, processes, procedures of the Quality Assurance Department
- Provide overall Quality Assurance support to approximately 15 individuals in the Underwriting and Fulfillment teams. Perform reviews of work performed by other staff members in accordance with the department’s Quality Assurance program, and provide guidance and coaching as necessary
- Inspire trust by being open, honest and direct in communication, meeting commitments and behaving ethically in all decisions
- Promote cooperation and commitment within the CWB Group towards the attainment of common goals enabling productive group interactions
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Senior Quality Assurance Officer Resume Examples & Samples
- Provide guidance and support to the Americas Manufacturing & Technology sites
- Develop and implement continuous improvement opportunities for the region
- Support and manage regional projects, including standardization initiatives
- Act as Regional Manufacturing & Technology Quality Complaint Manager by
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Junior Quality Assurance Officer Resume Examples & Samples
- Support the Quality & Assurance team with maintenance of a quality framework for the TMF service organization in the Netherlands
- Assisting the manager and external accountant during the auditing periods
- Collecting, identifying and cascading information regarding the audit process
- Assisting the Q&A department in improving the professional knowledge of our staff in view of technical issues and developments, and in promoting knowledge and quality of the organization in accordance with policies and procedures. This includes active involvement with development, improvement and maintenance of procedures, templates, procedure books, soft and hard copy libraries and other know how resources
- Control processes and checklists
- Participating in the evaluation of quality events, incidents and possible complaints and the follow up activities
- Financial-administrative/ legal or economics degree (Bachelor or Master)
- 0-2 years of relevant working experience, preferably within an international organisation
- Excellent English and Dutch written and verbal communication skills
- General interest in international financial/capital markets and financial instruments
- Ability to work on multiple issues, change priorities and organize workload
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Seasonal Quality Assurance Officer Resume Examples & Samples
- Notary
- Must be sales oriented
- Must have FSP knowledge
- Excellent communication skills (oral/written)
- Must have WVO contracts experience
- 1+ years WVO product knowlege preferred
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Quality Assurance Officer Resume Examples & Samples
- Performs daily reviews of the quality system and operational activities
- Performs training, including data integrity, quality systems, manual integration, QC training, and other training as required
- Perform laboratory and systems audits per assigned schedule
- Participate in external audits from clients and regulatory agencies
- Reviews and updates standard operating procedures as needed
- Performs daily trending analysis
- Maintains regulatory certifications
- Reviews PT results and issues corrective actions as required
- Assigns and archives logbooks for the laboratory and maintains inventory of logbooks as required
- Overseas and processes annual MDL Studies
- Perform quarterly DOD LOD/LOQ verifications
- Locates and qualifies new subcontract laboratories as needed and reviews subcontractor reports
- Maintains list of qualified subcontractors, obtains annual certification updates, and other documentation from qualified laboratories
- Orders PT samples, receives and completes chain of custody forms for PT samples, review PT data and enters into the ERA reporting program
- Maintains records of PT performance
- Maintains and updates QAPP worksheets
- Bachelor's degree (B. A.) from four-year college or university in Life Science or related field
- One to two year’s related experience and/ or training
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Ability to define problems, collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc
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Quality Assurance Officer Resume Examples & Samples
- Conducting quality assurance reviews to monitor adherence to the internal complaints procedure, consistency and accuracy of decisions and application of the treating customers fairly policy
- Conducting telephone call observations to monitor adherence against performance objectives and delivery of the customer service standards
- Provide regular feedback to the Customer Service Manager and Contact Centre Team Leader in order to instigate coaching and development within the Customer Service Team
- Prepare reports to communicate the outcome of quality assurance activity
- Contributing to the delivery of service level agreements and assessing telephone calls and cases against key performance indicators within the Customer Service Team
- Identify training and development opportunities including preventative and corrective actions
- Support on-site audits carried out internally or by external providers
- Ensuring you protect our customers, business, employees and shareholders by consistently demonstrating competence to meet the key performance indicators for this role (e.g. Data Protection, Money Laundering) and regulatory measures (e.g. Fraud, Data security, Compliance, TCF)
- Assure ongoing compliance with quality and industry regulatory requirements
- Complying with all company policies and procedures
- Carrying out any other duties as reasonably required by the management
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Quality Assurance Officer Resume Examples & Samples
- To deliver QA support for product investigations and customer complaints including root cause
- To support the identification of appropriate resulting CAPAs
- Ensure the application of risk assessment processes and tools during decision making
- Execute QA activities associated with site activities and approve as cGMP compliant
- Support the site change control process
- Provide support for all GMP training
- Participate in plant reviews and tours to ensure physical plant standards are as required and cGMP compliant
- Assist with the development of the site quality system, meeting ICHQ7 and other global requirements
- Supporting internal, supplier, external, regulator and customer audits as directed by the QA Manager
- Experience within the Pharmaceutical Industry essential
- Degree qualified in a science or related subject
- Knowledge and experience of FDA and MHRA requirements
- Sound knowledge of cGMP regulations
- Experience with internal and external auditing would be desirable
- Excellent computing skills and proficient in Microsoft Office such as Word, Excel and PowerPoint
- Able to prioritise workloads and make key decisions
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End-point Assessment Quality Assurance Officer Resume Examples & Samples
- Delivering Results
- Leading by Example
- Building High Performing Teams
- Learning to Enable Growth
- Driving Change in your Team
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Business Travel Quality Assurance Officer Resume Examples & Samples
- Undertake quality control reviews of the wage allocations based upon the earnings loaded to each payroll related to employees with travel being processed through the Global Business Travel program
- Actively participate in successful resolution of Audits; performing in-depth analysis and reconciliation of all allocation of earnings data- in relation to Global Business Travel
- Suggest improvements to processes and works well with project teams in planning and execution
- 5+ years in one of the following: Multi-State Payroll, Accounting, Tax, or Finance experience
- 3+ years of general accounting related experience, operations compliance, SOX controls, or equivalent
- Very strong understanding of US payroll regulation, in both purpose and application, or equivalent
- Models importance of controls and compliance in payroll regulatory
- Strong analytical and data management skills; detects and prevents errors
- Readily shares information and communicates to stakeholders to achieve results
- Ability to manage and motivate self in a high volume, fast paced environment
- Bachelor’s degree preferred in related field (Finance, Accounting, etc.)
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Quality Assurance Officer Shift Resume Examples & Samples
- 12 Hour Shifts. 07.30 to 19.30 Days 19.30s to 07.30 Nights - 3 off cyclic pattern
- To review all batch documentation, liaising with production management to resolve and clarify any points of issue
- To provide an “on-line” Quality presence in the production area during manufacture with particular regard to on-line document and product checks and quality support for production enquiries. To inform line management of any issues relating to the quality of product or materials
- To provide functional support and input into Tripartite meetings, thus ensuring timely critical thinking and decision making when problems are encountered
- To actively support the Deviation Management Excellence (DME) program, through the use of appropriate root cause analysis tools (e.g. 5Ys, 6Ms) to find true root cause and reduce recurring issues
- To follow up production events by recommending appropriate courses of action, if necessary by liaison with senior production, development and QA staff, ensuring that all actions are completed
- To conduct batch record “Stage Approval” as part of batch release process
- To contribute to ongoing CPV (Continuous Process Verification) data gathering
- To conduct self-inspection audits of the production area and specific site systems in accordance with the agreed schedule
- To work with production management to drive improvements in GMP compliance across all shifts
- To contribute to the 24/7 Quality cover of Zydis Production by working an agreed shift pattern
- To perform other duties as may be required from time to time by the line management
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Research Quality Assurance Officer Resume Examples & Samples
- Monitors studies to assure management that the facilities, personnel, methods, practices, records, and controls conform with the regulations
- Inspects at intervals adequate to ensure the integrity of the study
- Reviews final reports
- Maintains a copy of the master schedule (list of studies)
- Maintains copies of protocols and amendments
- Provides a QA statement for final reports
- Develops and coordinates standard operating procedures and practices for research conducted in departments/colleges
- Advises and communicates procedures and practices to research staff and students
- Trains staff and students in monitoring techniques to ensure compliance
- Identifies problems that may require intervention and/or prioritization
- Serves as resource to departments regarding quality assurance activities
- May require valid vehicle operator's license where needed to perform duties of the position
- Other skills and/or physical abilities required to perform duties of the position
54
Lead Quality Assurance Officer Resume Examples & Samples
- Preparation and review of batch documentation
- Approving release of compliant product
- Management of document control systems
- Performing internal and supplier GMP audits
- Providing on-the-job training/support for other members of QA or the site when required
- A Quality diploma or Science qualification preferred
- Able to work well within a collaborative team, being able to support other team members as required whilst managing your work autonomously
- A high level of attention to detail
- Strong communication skills- written and verbal
55
Quality Assurance Officer Resume Examples & Samples
- Work within the quality management systems at Bolton to maximise quality and efficiency and ensure compliance with current regulations for all medicinal products managed/packed by the facility
- Manage the supplier audit schedule, generate supplier audit documentation and agreements, coordinate and participate in external audits
- Manage the annual product quality review (APQR) program for all commercial products packaged at site
- Coordinate, write and manage to completion customer complaints, deviations, CAPA’s and change controls, ensuring proper root cause analysis, prompt responses/resolution and ongoing data evaluation to ensure any emerging trends are acted on
- Collate data on aspects of the quality management system for incorporation into regular periodic reports
- Participate in the internal audit programme to ensure continued cGMP compliance of all site activities
- Participate in Customer audits to explain activities performed and systems managed
- Organise and participate in internal quality related training sessions and co-ordinate training requirements within the QA department
- Generate or assist in the generation, review or approval of Standard Operating Procedures
- Generate/assist in the generation, review or approval of other technical documents ie batch documentation, supplementary packing specifications, material specifications, qualification documentation, validation documentation, technical agreements
- Participate in local and global lean/quality improvement initiatives
- Any other duties which may properly be assigned to this post
- Computer literate, the role holder will need to work in standard office software, the JDE inventory system, Trackwise and any other systems necessary to complete the activities required
- Ability to drive issues through to satisfactory conclusion
- Ability to communicate effectively through verbal and written media
- Ability to interact with personnel of all levels, including customers
- Interpersonal, influencing and listening skills
- Organized approach with keen attention to detail
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Know Your Client Quality Assurance Officer Resume Examples & Samples
- Assisting in defining the QA framework roles and responsibilities between 1Lines of Defence (LoD) and 2LoD functions, leverage and capture existing control activities, Management Information Services (MIS) and initiatives
- Providing advice and state of readiness (for regulatory audits) to the business on the design and implementation of appropriate 1st LoD KYC controls
- Supporting the design and implementation of a suite of appropriate 2nd LoD KYC controls in line with 3LoD methodology requirements
- Revise and update the current KYC QA approach and methodology
- Deliver the engagement model with other AFC functions as part of coverage model for 1LoD oversight
- Significant experience in financial crime compliance or similar risk and control function
- Working knowledge of international banking business and products
- Experience with regulators and managing regulatory examinations
- Ability to work independently to manage projects and deliverables to completion
- Experience of working within a multinational organisation
- Good understanding and application of relevant global AML and KYC regulation and legislation (including but not limited to; the German AML Act, the German Banking Act, 3rd AML EU Directive, 4th AML EU Directive and other supporting regulations)
- Understanding of AML regulatory expectations in Germany, United Kingdom (UK) and United States of America (USA)
- Demonstrable experience delivering change in global cross-functional initiatives (Business, Operations, Technology)
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Quality Assurance Officer Resume Examples & Samples
- Review and process deviations, non-conforming product and corrective actions
- Facilitate quality system documentation (SOP's, Standard Forms, BMRs, etc), including writing, reviewing and issuing documents
- Lead and complete internal audits according to the audit programme to ensure compliance to ISO9001, regulatory requirements and current good manufacturing practices (cGMP)
- Contribute to process improvement teams
- Working hours are 8.30 – 5.00pm Monday to Friday
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Quality Assurance Officer Worldmark by Wyndham Las Vegas Resume Examples & Samples
- Review and complete legal and sales related documents w/ owners 65%
- Provide post-sale customer service for sales retention and compliance 10%
- Observing, training and updating sales floor on compliance and document
- Describe the amount and type of knowledge and experience required to perform the essential job functions, including any required certifications or professional licenses: Real estate/Timeshare/Notary (preferred) licenses as per state requirements
- Sales experience 6 to 12 months
- Training experience 3 to 6 months
