Product Manager, Product Support Resume Samples

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P Ferry

Paul

Ferry

6813 Myrl Curve

San Francisco

+1 (555) 241 9427

6813 Myrl Curve

San Francisco

Phone

p +1 (555) 241 9427

Experience Experience

New York, NY

Location Product Support Manager

New York, NY

Schroeder, Hilll and Gulgowski

New York, NY

Location Product Support Manager

Responsible for handling customer inquiries and communications that rise to his or her level. This includes resolving customer complaints, and ensuring that Titan is superior customer service
Demonstrates expertise in the financial drivers of parts and service departments, and manages staff to ensure store product support teams meet or exceeds parts and service sales goals and financial objectives
Recruits, hires, and maintains an effective workforce for the parts and service departments within the store
Role model for environmental health and safety, ensures a safe work environment, and ensures that all store product support employees understand and follow all safety policies and procedures
Ensures product support employees have the proper resources to be efficient and effective
Ensures that companywide, division, and/or region marketing campaigns are executed effectively within the store
Ensures compliance with all OEM policies and procedures for training, warranty, etc

Los Angeles, CA

Manager Product & Technical Support

Los Angeles, CA

Goldner, Kshlerin and Cartwright

Los Angeles, CA

Manager Product & Technical Support

Product obsolescence data collection and recommendation (working with Product Manager)
Management of Customer Issue Tracking process
Product improvement identification
Performs all other job related duties as directed
Statistical analysis of all relevant data, such as out of box quality, for product improvement and training recommendations
Improvement of data gathering from regions outside the US by system serial number
Training/certification of support/technical people in group

present

Los Angeles, CA

Product Support Manager Senior

Los Angeles, CA

Kling, Ruecker and Nitzsche

present

Los Angeles, CA

Product Support Manager Senior

present

Reports new or recurring problems to product management and/or product development departments
Performs other related duties as assigned by management
May develop business strategy and business plan for team/group operations including budget development
May build industry relations communicating technologies and operational concerns through industry networking
Ensuring internal attention is focused on specific client service and support issues. Specifically, that issues are reported, proper teams are engaged, impact meetings are held, and management is aware of the issues. It is the respective business units’ responsibility to own and resolve the issue(s)
Develops and monitors the application of operating systems including policies and procedures, operating structure, information flow, and systems that provide answers to common questions and problems
Monitors call queues, call volume, and other metrics. Analyzes results and analyzes trends. Ensures the volume of work produced meets product/service standards and exceeds quality standards

Education Education

Bachelor’s Degree in Computer Science

University of Kentucky

Bachelor’s Degree in Computer Science

Skills Skills

Demonstrated strong customer sensitivity and communication skills
Statistical analysis of all relevant data, such as out of box quality, for product improvement and training recommendations
Proficiency with computer software, presentations, spreadsheets, etc
Ability to develop and manage an expense budget
Demonstrated ability to manage and help solve technical concepts/problems
Strong communication skills – written, oral, listening
Adaptability
Occupational/technical knowledge
Problem account resolution globally
Administrative – organizing, planning

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15 Product Manager, Product Support resume templates

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Online Support Experiences & Platform Product Manager Resume Examples & Samples

Define product vision and roadmap for online customer support experiences and all of our CRM platforms
Understand product requirements from stakeholder across the business (e.g., executives, customer support agents, service delivery managers, other product teams), integrate requirements into the product roadmap and provide accurate timelines and status back to stakeholders
Work hands on with our internal customers/stakeholders in facilitating requirements development to gain an understanding of our current state business processes, determining future needs and supporting the implementation work that follows
Help define and develop business cases for CRM, including costs, and benefits (ROI)

Product Manager Customer Interface Support Resume Examples & Samples

Degree in Electrical Engineering, Computer Science or equivalent technology background or experience
Candidate must have prior experience in the cable access industry, cable network architecture and technologies, and cable industry trends including the competitive environment
Knowledge of the Nokia Fixed Networks portfolio an advantage
Experience in product management or pre-sales roles
Customer facing skills
Strong technical insight and understanding how features translate into customer values
Strong capability in relationship building
Fluent in English (written and verbal). French and German a plus
Strong personal drive and teamwork capabilities
Strong interpersonal and verbal communications skills required to successfully interact with cross functional teams

Product Manager, Amazon Brand Support Resume Examples & Samples

Partner with key stakeholders across Amazon to support the build of self-servicing tools for brands, automation of key features
Proactively identify gaps and opportunities to improve our Brand Support ecosystem
Leverage industry best practices to establish repeatable practices, principles & processes
4+ years of product management or similar experience
Experience in building self-service tools for customers
Business Consulting Background

Gcg-business Support & Product Delivery Manager Resume Examples & Samples

Defining and standardizing business requirements for development of Risk acceptance criteria template
Delivery of key capabilities identified
Understanding Business requirements and key drivers
You should be a degree holder with at least 2-4 years experience, preferably in consumer risk management area
You should have strong portfolio, analytical and financial analysis skills, with demonstrated ability to conceptualize and clearly communicate the analytical findings, both in writing and verbally
SAS programming capability; strong analytical capability, an experienced user of Microsoft Excel VBA programing, etc., are prerequisites
You should be able to effectively network with coworker from cross functional and multitask in a fast paced environment

Fusion HCM Product Support Manager Resume Examples & Samples

Recruit, manage, develop and retain employees
Assess impact of new technologies to ensure that engineers are support ready
Have good change management skills and lead your team and peers through the change process. Be a champion of change
BA or BS in a technical field required; BS/MS in Computer Science preferred
5+ years people management experience preferably in software support environment
International and/or remote management experience would be a plus
Customer service or support background desired
Knowledge of HR products, customers and processes is highly valued
Prior experience as well as a proven track record in handling escalation issues
Excels in mentoring and empowering team members
Strong problem solving and decision making skills
Ability to thoroughly carry out, review, and report on all aspects of the work
Functional background in ERP Technology and exposure to associated systems and software
Strong analytical skills and process improvement orientation

Product Support Manager, UWS Resume Examples & Samples

Work collaboratively with product management, product development, service operations teams and sales teams to develop a Product Support Plan
Responsible for product/release launch including beta testing, training focal points in the field and remote support to General Availability
Establishing best practice and support policies
Is a point of contact for service escalations
Liaison between Customers, Sales and Product Development
Monitors service incidences, feature requests and product reliability and provides technical feedback to Product Development to improve usability, product value, serviceability and performance
Establish KPI’s and monitors service delivery performance to meet margin goals
Is responsible for post sales supportability and adherence to support costs as defined in the business plan
Recommends and coordinates End of Service Life activities
5-8 years related experience including experience providing technical support
Proven organizational and project management experience
In depth knowledge Kodak products preferred
Experience working with product development teams an asset
Extensive knowledge of customer support requirements
Understanding of the printing industry and its processes
Adult Training and Education experience is an asset
Superior interdisciplinary communication and listening skills to interface with internal and external customers
Excellent presentation and interpersonal skills
Ability to organize and prioritize workflow
Ability to adapt to a fast changing environment and multitask
Ability to focus on customer satisfaction as the end result of decision making
Must have excellent organization, written communication and technical documentation skills
Excellent time management and prioritization skills
Ability to plan, organize, develop and make effective presentations
Travel is required < 20%

Product Support Manager Senior Resume Examples & Samples

Manages the operations of teams of representatives that respond to inquiries of a technical or complex nature relating to FIS software products and/or services through case management
Develops and monitors the application of operating systems including policies and procedures, operating structure, information flow, and systems that provide answers to common questions and problems
Reports new or recurring problems to product management and/or product development departments
Monitors call queues, call volume, and other metrics. Analyzes results and analyzes trends. Ensures the volume of work produced meets product/service standards and exceeds quality standards
Ensures representatives are properly trained when new products are released or products are upgraded or patched
Performs other related duties as assigned by management
Working knowledge of workforce management practices and tools (e.g., scheduling software, quality monitoring software)
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Excellent decision-making, problem-solving, team building, negotiation, conflict management, and time management skills

Product Experience Support Manager Resume Examples & Samples

Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering
Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
Leads and provides guidance and mentoring to less-experienced staff members
PMP/PMI certification preferred
Typically 4-6 years experience
Using project planning tools and software packages to create, manage, and track project results
Demonstrated experience coordinating and directing matrixed teams and resources
Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels

Support Experiences Product Manager Resume Examples & Samples

Define product vision and roadmap for support community experiences, including the use of innovative technologies which will delight at scale
Identify new areas for product development by analyzing customer requirements, market trends and competitive gaps. Champion and present opportunities to management and key stakeholders for consideration
Develop product requirements based on input from stakeholders across the business (e.g., executives, customer support agents, service delivery managers, other product teams), integrate requirements into the product roadmap and provide accurate timelines and status back to stakeholders
Partner with Information Technology (IT) partners to coordinate development, implementation, and roll-out of new customer experiences and agent tools
Work closely with product, self-service, community, and support teams to establish a seamless experience for our customers across all channels

Location Product Support Manager Resume Examples & Samples

Responsible for handling customer inquiries and communications that rise to his or her level. This includes resolving customer complaints, and ensuring that Titan is superior customer service
Demonstrates expertise in the financial drivers of parts and service departments, and manages staff to ensure store product support teams meet or exceeds parts and service sales goals and financial objectives
Recruits, hires, and maintains an effective workforce for the parts and service departments within the store
Role model for environmental health and safety, ensures a safe work environment, and ensures that all store product support employees understand and follow all safety policies and procedures
Ensures product support employees have the proper resources to be efficient and effective
Ensures that companywide, division, and/or region marketing campaigns are executed effectively within the store
Ensures compliance with all OEM policies and procedures for training, warranty, etc
Ensure that all semis and company vehicles have the proper permits and licenses and that all policies and procedures are followed in accordance with Federal, State, and Local laws and regulations pertaining to semis and other company vehicles. This includes ensuring that drivers follow all applicable company and government regulations and laws
Responsible for the upkeep and maintenance of the facility and equipment at the Store
Directly supervises Store Product Support teams, including parts and service staff
Responsible for the ongoing training and development of all parts and service employees within their store, including compliance with dealer standards
Provides input into the proper parts inventory for their store
All other duties as assigned by the District Product Support Manager

Senior Product Marketing Manager, AWS Support Resume Examples & Samples

Own the development of all value propositions, core content, marketing, and go-to-market strategies for AWS Support
Crafting & developing compelling audience-specific messages and tools (product videos, customer success stories, demos, whitepapers, presentations, how to guides etc.)
Proven success working directly with customers and internal sales teams to achieve long-term customer value
Demonstrated leader that can own and drive executive conversations
Independent, self-starter that is comfortable working in ambiguity and embraces new challenges

Location Product Support Manager Resume Examples & Samples

Recruits, hires, and maintains an effective workforce for the parts and service departments within the location
Role model for environmental health and safety, ensures a safe work environment, and ensures that all location product support employees understand and follow all safety policies and procedures
Ensures that companywide, division, and/or region marketing campaigns are executed effectively within the location
Responsible for the upkeep and maintenance of the facility and equipment at the location
Responsible for the ongoing training and development of all parts and service employees within their location, including compliance with dealer standards
Provides input into the proper parts inventory for their location

Product Support Manager Espn Resume Examples & Samples

Becoming an expert on ESPN’s digital product portfolio including our regionally focused websites, Apps and video products in order to support our editorial, marketing and advertising teams on all digital matters
Acting as a conduit between ESPN and regional media outlets to share key project updates, ESPN TV content plans, and digital product developments
Understanding regional media outlets digital objectives and ESPN’s digital roadmap, ensuring both parties understand how these will align and deliver value to both parties
Documenting and communicating regional digital product needs and contributing to product requirements that can be implemented by the Digital Product Team
Maintaining open dialogue between ESPN’s Digital Product teams in both the U.S. and the U.K. providing clear expectations and explicit feedback from all discussions
Proactively identifying and realising opportunities to grow or better exploit our international relationships leveraging ESPN’s international business and local expertise, eg sharing on-air talent, new digital revenue streams or distribution channels, etc
At least three years’ experience in a client facing product management role
Knowledge of the media industry across TV and digital
Highly developed written, verbal and presentation communication skills with the ability to communicate with international companies and colleagues at the highest level
Proactive and flexible approach with ability to multi-task
Experience of working within a matrix structure with multiple key stakeholders
Excellent understanding and experience of the EMEA marketplace
Proven record of managing complex projects
Outstanding influencing and negotiation skills
An ability to communicate clearly to stakeholders at all levels and functions
A passion for and strong knowledge of sports
Attention to detail and organisational abilities
Ability to think laterally and arrive at innovative solutions
A personality that thrives working autonomously and with a high level of independence

Support & Deployment Product Manager Resume Examples & Samples

Concept charter development
Integration of services needs from a customer point of view
Integration of platform and services roadmaps
Global service offer plan development
Key services messaging theme alignment with customer solution
Competitive positioning for service offers
Identification and elimination of sales inhibitors
Revenue, margin, cost and attach rate modeling/assessments
Develop go-to-market plan to enable market adoption of the roadmap and work with all relevant teams to ensure execution through the offer lifecycle process
Prioritize target markets, define the sales motion, and position the product
Manage solutions roadmap lifecycle, analyze existing capabilities, rationalize offers, validate position in light of competitive changes, measure performance of offers in market and develop required growth or transition strategies

E-commerce Part Support Product Manager Resume Examples & Samples

Bachelor’s Degree from an accredited four year university or college
Minimum of 4 years of experience in a commercial, information systems, marketing,
Experience in B2B environment
Experience working in E-Commerce
Demonstrated success in collaborating with cross functional teams
Excellent communication skills and demonstrate customer passion
Excellent organizational skills to manage multiple tasks and priorities

Loyalty Product Support Manager Resume Examples & Samples

Manages the operations of teams of representatives that respond to inquiries relating to ScoreCard Rewards product through case management system
Develops and monitors policies and procedures, operating structure, information flow, and systems that provide answers to common questions and problems
Monitors all incoming queues, call volume, and other metrics. Analyzes results and analyzes trends. Ensures the volume of work produced meets product/service standards and exceeds quality standards
Contributes to the development of the product support function
Selects, develops, and evaluates personnel to ensure the efficient operation of the function
May build industry relations communicating technologies and operational concerns through industry networking
Broad knowledge of FIS products and related services; in-depth knowledge of Loyalty rewards industry
Willingly shares relevant industry knowledge and expertise to other resources
Is resourceful and proactive in gathering information and sharing ideas, ability to multitask
Ability to work both independently and in a team environment

Solaris Product Support Manager Resume Examples & Samples

Manage a team of post-sales Solaris engineers, including recruitment, career development, performance and retention
Assess impact of new Solaris technologies to ensure that engineers are support ready
Ensure prompt and complete implementation of Corporate programs and processes
Display and maintain high level of professional behavior at all times
Demonstrates balanced judgement and decisiveness in complex, and ambiguous situations. Considers available facts,constraints, and probable consequences in order to plan, anticipate problems, consequences, and impact of decisions
Demonstrated results in encouraging new and better ways of operating, showing appropriate support for change, driving key change initiatives
Proven experience as a self starter, identifying and utilizing ways to increase job knowledge and skills
Good understanding of the concepts of system architectures, operating systems
Good Knowledge Unix ( preferable Solaris )

Manager, Global Product Support Resume Examples & Samples

Required languages – English & Spanish – Excellent (English work environment). Additional European languages (French/Italian/German) a strong advantage
Bachelor’s degree in relevant areas (Technology / HR / Business / etc.)
4+ years’ experience with client-facing support services and team management
Track record of achieving results through collaborating with multiple functions across a company and strong leadership skills
Ability to innovate in a fast-growing work environment and comfortable dealing with ambiguity and sometimes highly-charged situations
Project management, ability to break down bigger projects into smaller tasks and organize different resource to accomplish and deliver results
Skilled with Microsoft Office programs (Word, Excel, Outlook, etc.) to do trend analysis and regular reporting of metrics
Analytical – must possess the ability to understand clients’ business processes and workflows and translate them into system functionality to help clients meet their needs with existing system features
Ability to grasp complex system workflows, to understand cause and effect for actions taken in a business process or software system. This skill is critical to troubleshooting issues to distinguish between user error and actual system defects
Basic understanding of one or more of the following are beneficial but not required: programming language, HTML/content development
Excellent verbal and written communication skills and professional etiquette
Supportive team player
Demonstrated success in managing, leading and developing people
Flexible and adapts well to rapid change
LI-JM1

Senior Product Experience Support Manager Resume Examples & Samples

Represent Customer Support Business Unit in worldwide cross-functional notebook & desktop PC product teams; be the voice of customer & service in the product development process
Advocate product customer experience, G2G & NPS improvement
Work closely with Taiwan, China, America & EMEA Development Centers/teams in developing service models/strategies that are competitive (features & cost) & satisfying customer needs
Assist in increasing Design-for-Service Capabilities on products & knowledge within product teams; Influence product design & monitor warranty/service budget based on yearly budget allocation
Manage service readiness process for HP notebooks, desktop PC & other assigned programs (Planning, monitoring, risk managing, metrics); ensure service teams, systems & processes are ready to support customers upon First Customer Shipment Date
Ensure sudden field issues appeared at or after product launch have solutions that minimize cost impact & promote a positive Total Customer Experience
Gaming PC and service field experiences are preferred
Typically 6-10 years experience
Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent

Product Support Program Senior Manager Resume Examples & Samples

Technical knowledge of product support/logistics disciplines to direct program activities
Ability to develop and execute integrated plans, policies and procedures and to provide input on program related business and technical strategies, goals and objectives
Acquiring necessary resources for executing contract activities and achieving programmatic goals and objectives
Technical management of suppliers and lead process improvements
Develop and maintain relationships and partnerships with a diverse customer set in addition to program stakeholders, peers and direct reports
Oversight and approval of technical approaches, products and process
Developing and motivating assigned employees to ensure precise execution of tasks and the growth and development of those assigned employees
Top Secret security clearance
Bachelors, Master's, or PhD degree from an accredited course of study
Experience during the sustainment phase of a program
5+ years experience with Integrated Logistics Support or Product Support
Experience with any of the following Product Support disciplines such as: Engineering & Systems Support Analysis, Supply Chain Support, Technical Publications, Retrofit, Repairs, Modifications & Maintenance, Customer Training, Engineering Customer Support, Flight Operations Services, Integrated Support Planning & Management

Manager Product & Technical Support Resume Examples & Samples

6 or more years of service experience in a manufacturing environment
5 years’ minimum supervisory experience in manufacturing/service environment
Demonstrated product expertise and management skills including resource planning and allocation, as well as yearly budgeting
Strong leadership qualities must include initiative, communications, team leadership, training, coaching, planning, directing, regulations, and organization of staff in a Technical Support organization. Demonstrated skill in developing technical personnel
Demonstrated strong customer sensitivity and communication skills
Ability to develop and manage an expense budget
Demonstrated ability to manage and help solve technical concepts/problems
Strong communication skills – written, oral, listening
Interpersonal skills – conflict management, human relations
Leadership – delegating, coaching, motivating others
Cognitive Skills – problem solving, decision making, financial quantitative analysis
Administrative – organizing, planning
Occupational/technical knowledge
Proficiency with computer software, presentations, spreadsheets, etc
Proven technical skills in managing technical people/problems
Must have strong ability to work in team environment and ability to develop strong working relationships
Problem account resolution globally
Warranty analysis and opportunity identification
Product improvement identification
Management of Customer Issue Tracking process
Identification/coordination of products to be obsoleted
Problem part identification and warranty reduction
Training/certification of support/technical people in group
Support implementation of service philosophy across product lines
Improvement of data gathering from regions outside the US by system serial number
Statistical analysis of all relevant data, such as out of box quality, for product improvement and training recommendations
Support of updated RMA process to reduce costs
Recommend and support critical spares inventory globally
Recommend and support part categorization for pricing and product life cycle support strategies
Product obsolescence data collection and recommendation (working with Product Manager)
Performs all other job related duties as directed

Marketing & Product Support Manager Resume Examples & Samples

MSc or BSc degree in Business/Management or Engineering/Technology
4-7 years of professional experience in Sales and/or Customer support
Willingness for extensive travelling (+100 days/yr.)
Good Presentation and Analytical skills
Self-motivated and proactive attitude
Capability to resolve complexed interpersonal situations
Capability to work independently but has good team work skills
Experience with Sales and Customer Support Process
Fluent German and English, both written and spoken

Manager Warranty, Product Support Resume Examples & Samples

Performance of the Warranty team in terms of response times, quality and availability
Set, follow-up and report necessary actions in order to meet the Product Support targets
Take active part in regional and global development of processes and systems
Establish and secure open and trustful communication with dealers as well as other functions
Continuous team and process development
Secure we are driving the correct product development activities of supporting systems to improve quality
Set and follow up the financial budget for all Warranty personnel
Motivating Others
Drive for result
Product knowledge
Business mind-set
3 to 5 years of experience as manager, project manager or team leader – technical machine experience is an advantage

Manager Product Application & Customer Support Resume Examples & Samples

You lead the technical discussions at the customers
You are developing technical solutions for customer applications based on legislation and market/customer requirements
You are responsible for the selection of the right products for selected customer programs and coordinate the process of bringing the product into production
You assure the work performed meets the requirements of the IATF16949, ISO14001, and ISO18001 and promotes the continued application of the TQM process within the team
You communicate effectively with customers and give feedback on customer requirements within AC Product Management
Together with R&D and the Product Management team you develop strategies and input for the five-year budget plan related to customer activities including testing, catalyst development know-how, and personnel needs
You manage the life cycle of your products
You are responsible for optimizing the productivity and efficiency of test programs
You are the strategic interface with the technical community to position Umicore and to gain insight into their current and future product and emission system needs and planning for your customer. This includes a clear understand of their development and testing requirements (engine as well as chassis)
You support Umicore’s technology visibility through active participation and presentations in industry and government meetings as well as scientific and technical events
You run technical analysis of competitor products and system design incl. evaluation of strategic importance
You give technical input to the Senior Manager by budget planning and execution and design development projects with milestones within the approved budget as documented in the IBP

Manager, Product Technical Support Resume Examples & Samples

Prepare budget, create and execute vision on a yearly basis
Create roadmap for internal applications, actively design effective solutions for both technical and operational part of revenue bringing projects and utilize Support teams as a solution builder for business stakeholders
Lead communications/expectations to merchants at all levels to maintain positive relationships
Bachelor’s degree in Computer Science or Engineering preferred
Good to have Master’s degree in Business management in Technology
Hands on on-call experience as a subject matter expert

Manager, Product Technical Support Resume Examples & Samples

Manage all facets of assigned operations applications including: day-to-day support, upgrades, new functionality and application vendor management. This includes system databases, front ends, and interfaces between all major sub-systems related specifically to NWP’s products
Experience in the multi-family industry and business applications
Experience with relational database products: SQL Server
Advanced analytical skills with SQL data
MS Office: Strong skills required, Word, Excel, Access, Outlook
Proven ability to learn new business processes and understand the flow of data behind those processes
Must be self-motivated, eager to accept challenges and have a desire to work in a fast pace work environment
Ability to manage multiple projects/assignments at one time
Strong independent problem solving skills
Creative ability to resolve difficult problems or know when to escalate
Strong & clear communication skills, both verbal and written, to gather details, track and communicate status updates with internal customers & teams

Senior Independent Product Support Manager Resume Examples & Samples

Customer Focused anddedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
Work cross functionally to create an availability network to support Independent Business needs, which includes leveraging ; DC Mix, Vision, and vendor partners
Assist merchandising and inventory team through product transitions process to ensure parts availability
Work with Merchandising to develop a communication and execution plan for product changeovers and new products
Identify and bring forward product category opportunities
Develop a process to streamline merchandising POG process for Independent Stores
Develop and lead promotional pricing enhancements to simplify and drive sales and profitability for our Customers and the Enterprise
Experience using Exploris, ADIS, and field preferred
Strong leadership and ability to drive change management
Ability to work cross functionally to create & execute process
Ability to understand statistical and analytical concepts as well as communicate them to non-technical audiences
Strong strategic / innovative thinker
Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and budgets
Demonstrated ability to balance multiple projects in varying degrees of implementation
Ability to cultivate relationships with key stakeholders across functions and levels to achieve business objectives and drive strategic change
Proficiency in Microsoft Office Software. Also either proficient/or have the ability to learn Exploris and ADIS
Undergraduate degree in Business Administration, Supply Chain, or related degree
3-5 minimum years of experience in Category Management, Vendor Relations, Negotiations, Financial Literacy/Pricing
Field and/or Customer facing experience