PMO Program Manager Resume Samples
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PMO Program Manager Resume Samples
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CR
C Runolfsdottir
Clint
Runolfsdottir
4758 Pagac Island
Detroit
MI
+1 (555) 446 1103
4758 Pagac Island
Detroit
MI
Phone
p
+1 (555) 446 1103
Experience
Experience
Phoenix, AZ
PMO Program Manager
Phoenix, AZ
Runte, Schmeler and Toy
Phoenix, AZ
PMO Program Manager
- Develops the program cost estimates, and performs monthly program cost accounting to manage expenditures with agreed spending plans
- Identify program risk, develop a risk management plan and actively manage risk throughout the program lifecycle
- Manage the project lifecycle in accordance to the JnJ Project Management Methodology
- Oversee the development of a new standardized project management methodology, toolset, and operational processes for the Customer Success Organization
- Work with the Supply Chain representative on a sample delivery plan for engineering and qualification samples
- Provide project methodology expertise and guidance to project teams, including business owners and other key stakeholders
- Drive an alignment process of product development targets with Engineering, R&D and BU
Los Angeles, CA
PMO Program Manager for Continuity of Business Program Operations
Los Angeles, CA
O'Kon and Sons
Los Angeles, CA
PMO Program Manager for Continuity of Business Program Operations
- Manage complex matrix teams
- Program and Project Management (all methodologies)
- Organize, Track, Coordinate, and Report against the activity progress of global team resources assigned to Projects
- Organize and lead meetings (plan, facilitate, document, follow up) to accomplish objectives
- Oversee and drive multiple programs and projects
- Identify risks and issues, and facilitate remediation
- Exceptional track record; direct execution and through others
present
Detroit, MI
Svp-continuity of Business Program Operations PMO Program Manager
Detroit, MI
Roberts, Mraz and Runolfsdottir
present
Detroit, MI
Svp-continuity of Business Program Operations PMO Program Manager
present
- Develop and manage a communications program
- Develop and implement an Executive Dashboard to report on key programs to senior management
- Recommend and lead efforts to streamline the organization's processes and establish best practices
- Develop and maintain project plans and coordinate project activities - tracking accomplishments and results of assigned resources
- Provide thought leadership and lend insight to the strategic/operational initiatives
- Prepare senior management presentations and other communications
- Lead the PMO related work for assigned Projects (e.g. related to creating, deploying, and monitoring compliance with PMO Governance and Framework Standards/Procedures)
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Arizona State University
Bachelor’s Degree in Computer Science
Skills
Skills
- Excellent oral and written communication skills as well as excellent presentation skills, with ability to conduct presentations comfortably to large groups
- Proven ability to grasp new concepts and processes quickly
- Demonstrated ability to connect the dots and apply sound business and professional judgement
- Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
- Demonstrated ability to influence senior-level management and key stakeholders and lead through influence
- Strong relationship building and interpersonal skills
- Comprehensive knowledge of PMI based project management competency areas and methodologies and experience applying these methods to manage successful projects
- Exceptional leadership skills, with the ability to develop and communicate the program objectives, inspire and motivate staff, and maintain alignment with the business strategy
- Proven ability and determination to manage multiple projects under tight deadlines
- Strong oral and written communication skills and experience, leveraging these skills to interact with all levels of management
15 PMO Program Manager resume templates
Read our complete resume writing guides
1
Cto-finance PMO Program Manager Resume Examples & Samples
- PM Industry knowledge or experience preferred, PMP a plus
- Individual needs strong skills in program management/planning, presentations and communication
- Highly proficient skills in Microsoft PowerPoint and Excel (including Pivot tables), and MS project,
- Ability to learn quickly, work in a fast-paced, environment, take initiative/ownership and take on various assignments/roles
2
Pmo Program Manager Tacoma Resume Examples & Samples
- Schedule, manage and direct activities of cross-functional Project Team members for enterprise-level projects (for a single business unit or across multiple business units). Often works on projects that have company-wide impact
- Document business requirements, coordinate documentation of technical requirements, develop and oversee project plans, and implement change control procedures
- Act as a central point of communication and escalation to and from project team members, vendors, management and others impacted by project activities
- Serve as a resource for project team members in issue resolution, interpersonal relations and general guidance on project deliverables
- Provide project methodology expertise and guidance to project teams, including business owners and other key stakeholders
- Demonstrate compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training
- Actively learn, demonstrate, and foster the Umpqua corporate culture in all actions and words
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Responsible for other duties as assigned
3
WW PMO Program Manager Resume Examples & Samples
- Develop, deploy and manage a comprehensive worldwide PMO program aligned to the top priorities of the Field (AMER, EMEA, APJ and Emerging Products) and maximizing the cross-organizational benefits to sales enablement of Services, License and SE resources
- Develop worldwide consistency for the PMO go-to-market plan; spanning processes, methodologies, operations, tools, best practices, key performance indicators (KPIs), training and knowledge sharing
- Develop worldwide PMO community forums, to share key knowledge, best practices, business opportunities, and to provide on-going support and guidance to PMs and EMs on technical, delivery, and operational issues. Helping the Field PMs/EMs work through obstacles to their success
- Provide expert program management to GTPS and Stakeholder organizations to identify, plan and drive the development and implementation of new business improvements
- Document methodologies and best practices for VMware PSO based services in order to enable our field to continuously improve
- Build and maintain the confidence of colleagues, managers, and customers
- Work collaboratively with worldwide PSO Operations, GTPS, Revenue Recognition, Legal, and many other teams to achieve top priorities
4
PMO Program Manager Resume Examples & Samples
- Develop project plans including estimates of cost and resources required
- Ensure timely and effective delivery of the solution into production
- Follow all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training
- Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
5
PMO Program Manager for Continuity of Business Program Operations Resume Examples & Samples
- Recommend and lead efforts to streamline the organization's processes and establish best practices
- Prepare senior management presentations and other communications
- Produce deliverables - on time and of the highest quality
- Develop and implement an Executive Dashboard to report on key programs to senior management
- Validate the program/project status is being reported accurately and timely
- Lead and maintain overall program plan and critical path milestones
- Provide thought leadership and lend insight to the strategic/operational initiatives
- Build relationship with senior leaders and Program/Project owners; Interact with and present to Senior Management as required
- Identify risks and issues, and facilitate remediation
- Proven leader of multiple, concurrent Programs / Projects
- Extensive experience within a Financial Services Industry technology Program Management Office (PMO) – including creating, deploying, and monitoring compliance with Standards and Procedures
- Experience in leading large scale process improvements
- Highest level of personal and professional integrity
- Results orientated; ability to commit to and follow initiatives through to completion
- Able to work flexible hours and multi-task in a fast paced, dynamic, high-pressured environment - managing changing priorities and tight deadlines
- Able to be detailed focused and also to summarize status / issues / recommendations - producing quality deliverables
- Strong interpersonal, collaborative, and team building skills; Able to partner with and lead people with different personalities and responsibilities, demonstrating conflict management, influencing, and negotiation skills to drive the decision making process- Adaptive; Confident; Persuasive; Proactive; Accountable; Enthusiastic
- Able to work with minimum guidance
- Outstanding written and verbal communication skills as the role will have interaction with senior technology and business managers
- Advanced capabilities in quantitative and data analysis; Proven ability to conduct research/analysis, organize and interpret findings, and build presentations that facilitate senior management decision making
- Ability to participate as a decision maker and influencer with senior management
- Advanced skills with: Word, PowerPoint, Excel, Outlook, Microsoft Project
- Certification (not required but a plus): PMI/PMP certified
- Experience: At least 5 years of Program and Project Management experience within the Financial Services Industry
- Desirable: Experience with Continuity of Business/Business Resiliency and Risk Management arena with technology infrastructure and application/system development background; Working knowledge of Citi
- Demonstrated influencing and relationship skills with senior management and project teams
- Demonstrated skills in leading diverse project teams
- Strong change management skills
- Ability to work within all levels of the organization
- Strong relationship builder
- Negotiation, difficult conversation management, and prioritization skills
- Exceptional track record; direct execution and through others
- Expert in managing cross-functional transformation projects
- Client orientation and demonstrated ability to build collaborative relationships with clients
6
Svp-continuity of Business Program Operations PMO Program Manager Resume Examples & Samples
- Oversee and drive multiple programs and projects
- Lead the PMO related work for assigned Projects (e.g. related to creating, deploying, and monitoring compliance with PMO Governance and Framework Standards/Procedures)
- Organize, Track, Coordinate, and Report against the activity progress of global team resources assigned to Projects
- Develop and maintain project plans and coordinate project activities - tracking accomplishments and results of assigned resources
- Organize and lead meetings (plan, facilitate, document, follow up) to accomplish objectives
- Ensure that end-to-end project planning, risk identification, dependency tricking, issues identification / escalation, and change management are being managed appropriately utilizing best practice project management standards
- Develop and manage a communications program
- Manage complex matrix teams
7
Enterprise PMO Program Manager Resume Examples & Samples
- Stakeholder Partnership
- Percentage/frequency of travel – Minimal travel
- Familiarity with Project Management tools
8
VP, IT PMO Program Manager Resume Examples & Samples
- Standardize and manage project management processes and tools across the DAC organization according to best practices
- Support annual budgeting process and provide program and project portfolio financial management
- Produce program and project portfolio reports and scorecards
- Interface with the Risk and Finance Technology central PMO
- Drive high quality of all deliverables across complete SDLC
- Coach PMs as needed on SDLC (waterfall and Agile) and PM best practices
- Host cross-functional program and project portfolio meetings, formulate agenda, ensure topics and presenters are ready
- Manage schedule aggressively to ensure programs/projects stay on track
- Coordinate with testing teams and drive resolution of open items and issues
- Identify risks proactively, drive timely mitigation, and escalate to management appropriately
- Manage and drive programs agenda and communication with the project working teams, across IT, Operations and other
- Minimum of 7+ years of combined project management and IT experience required; with at least 5 years in IT Project Management and/or Project Management Office
- Advanced knowledge of SDLC (Waterfall and Agile) with experience in supporting transition from Waterfall to Agile a plus
- Advanced knowledge of SharePoint, including site management, forms, workflow, templates and reports automations,
- Advanced knowledge and expertise in project management tools such as Clarity, Jira, HP ALM, Microsoft Project, and Excel
- Comfortable speaking and presenting project status
- Experience in managing project schedules, tracking project completion, and reporting progress effectively to management
- Experience in IT Business management functions
- Technical application development experience strongly preferred
9
PMO Program Manager Lead Resume Examples & Samples
- Communicate openly and effectively
- Have a good presence in meetings and excellent presentation skills
- Have a strong engineering background in semiconductor industry, ideally a good understanding of memory product development
- Have 5+ years of experience in semiconductor or system development
10
PMO Program Manager Resume Examples & Samples
- Have worked in a program management function before and are able to drive complex development projects,
- Are self-aligned, outspoken and able to get things done following a structured approach,
- Have the ability to quickly analyze data and information,
- Have a strong engineering background in semiconductor industry, ideally a good understanding of semiconductor product development
- Are able to travel domestically and internationally,
11
PMO / Program Manager Lead Resume Examples & Samples
- This role would include partnering with the development managers, client partners in the FRI and Risk Mgmt organization, as well the Front Office technology teams for each of the ICG asset classes to create an overall program plan, manage dependencies closely, mitigate/resolve and escalate risks and issues
- This role will create and run a clear governance and reporting structure including a Steering Committee, Operating Committee and working groups as required
- Interpretation and dissemination of project information, process ownership, process improvement, and establishing best practices and processes in the PMO
- The role will see the development of a suite of proactive reporting, visualization and communication, leveraging the data within multiple complex enterprise project management tools, to advise the PMO and senior technology managers of the overall health of their initiatives and identify areas that require remediation
- This role requires experience with regulatory programs as well as an expert in the system development life cycle (SDLC) methodologies (Waterfall, Agile, etc.) is a pre-requisite
- In addition, the role must also have experience in the Front Office
- This role requires experience with establishing and managing large scale programs and the enterprise tools that are used to track large initiatives ad programs
- KPI's will also be defined and agreed upon with KPI monitoring implemented to monitor adherence to governance milestones
- The candidate must also be savvy in communicating at all levels of the organization, able to build rapport and partnerships, and be able to easily communicate status and issues to senior management effectively
- 7 - 10 years of Program or Project management experience
- Consulting experience is preferred but not required
- PM Industry knowledge or experience preferred, PMP a plus
- Primarily, the individual needs strong skills in program management/planning, presentations and excellent oral and written communication skills
- Highly proficient skills in Microsoft PowerPoint and Excel (including Pivot tables), and MS project
- 3 + years financial services experience in Enterprise Risk or Finance will be a definite advantage
12
PMO Program Manager, Heor Operations Resume Examples & Samples
- Interprets policies and procedures and translates requirements into efficient processes. Assesses impact of changes across the enterprise, with focus on continuous improvement
- Facilitates project/process issue resolution with finance, purchasing, legal, OEC, CCG, ASM, IT management. Translates lessons learned into process improvements
- Recommends and implements process improvement projects for TA and/or HEOR Operations
- Provides oversight for annual planning cycles (e.g., Portfolio/Plan, Compliance Annual Plans), including development of timelines and templates
- Contracts & Financial
- Develops and maintains HEOR contract templates and fallback language
- Provides oversight and subject matter expert interpretation of compliance requirements, with a focus on contracting (for scientific research and consulting activities), consulting, IT/system software life cycle, and IT/data security. Back-up subject matter expert areas may be scientific research, publications, non-promotional materials, and general compliance areas (e.g. audits, CRC). Subject matter expert areas subject to change based on candidate experience and ongoing business needs
- Leads contracting process improvement initiatives
- Compliance
- Interprets and provides guidance on AbbVie policies and procedures, OPPF, and guidelines for working with HCPs/suppliers
- Leads and executes department compliance initiatives (including SOP development), new employee onboarding/training and refresher training, monitoring, deviation writing and close-outs, implementation,and audits with minimal supervision / oversight
- Develops and maintains HEOR monitoring programs and addresses resulting corrective/preventive action plans
- As required, reviews proposed study compliance documentation for completeness and accuracy prior to execution of written agreements
- System Development/Maintenance
- Leads projects to implement systems to automate processes and maintains systems with focus on continuous improvements
- Develops capital long-range plan in collaboration with Business Technology Consultant, Finance, and HEOR Professionals. Executes against plan
- Accountable for management of HEOR Operations PMO for assigned areas of expertise (e.g., contracting, systems, publications, scientific research, training)
- Accountable to his/her manager for aspects of their activities and responsibilities; HEOR TAs and HEOR Operations for delivery against the organization’s strategic plans
- 3-5 year’s previous program/project management experience including leadership of a cross-functional team
- Pharmaceutical or biotech industry experience. Experience in drug development process / project management
- Contracting, compliance (e.g. scientific research, publications, non-promotional materials, consulting, quality, business systems (automated processes and workflows/IT), and/or SOP/training development and facilitation
- Proficient in the tools and techniques of Project Management and / or Business Excellence
- Management/supervisory experience; ability to manage and lead teams in matrix environment
- Ability to work independently. Strong written and interpersonal communication, conflict resolution and problem solving skills. Ability to clearly present, influence, and logically justify positions/proposals. Self-motivated. Strong organizational skills with a focus on details
- Training development and facilitation experience
- Cross-functional and global project team leadership experience
- Demonstrated ability to apply rational and sound decision-making to gray areas and think strategically
- Process oriented – ability to interpret high-level requirements and translate into efficient processes
- Proficient technology skills (e.g., MS Office software, SharePoint Skills) required
13
Pmo-program Manager Resume Examples & Samples
- PMP Certification required; PgMP Certification preferred
- Ability to research, interpret and incorporate industry and other best practices into project management processes
- The Program Manager II should have advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation and conflict resolution
- Proficient with Project and Portfolio Management Tools. (Clarity, Visio, Excel, MS Project, etc.)
- Knowledge and expertise in the use of project management, PMLC and SDLC methodologies and tools (i.e. Agile, SCRUM, Waterfall, Iterative).A5 Understanding, application, and ability to articulate industry project management principles, theories, and concepts
- Superior communication, problem solving and decision making skills with the ability to effectively communicate with all levels in the organization
- Accurate and timely reporting against program deliverables. Ability to think both tactically and strategically moving through both fluidly,Able to identify risks and manage them, escalating when necessary
- Experience with enabling people to work effectively as they plan, implement and experience change,Proven experience developing and coaching others indirectly or directly
- Carrying of supplies, files, etc; the ability to speak to and hear customers and/or other employees both telephone calling and in person; and body motor skills sufficient to enable the incumbent to move from one office location to another,Duties are performed in an office environment. Physical demands could involve any or all of the following: digital dexterity and hand/eye coordination in the operation of office equipment; light to moderate lifting (10-20 lbs.)
14
PMO Program Manager Resume Examples & Samples
- Leads the development of the overall approach for the program, its major timeframes and the definition of its major deliverables to address and meet the desired program goals and outcomes
- Establishes and ensures appropriate governance structure and change control processes for the program
- Leads regular interactions with executive sponsors and governance committees to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program
- Serve as communication clearing house for all formal program status reporting
- Develops the program cost estimates, and performs monthly program cost accounting to manage expenditures with agreed spending plans
- Directs the creation and maintenance of all required program deliverables throughout the program lifecycle and review and approve the deliverables of project managers
- Provide work direction to a team of project managers and business leaders to determine program scope, devise and maintain a workable plan, and to develop and deploy the solution in accordance with the needs of the program
- Assess dependencies amongst the projects in the program and monitor progress of projects to ensure continuous alignment with program objectives
- Identify program risk, develop a risk management plan and actively manage risk throughout the program lifecycle
- Identify and communicate the collective resource requirements of the program and work with responsible technology and business leaders on the development and maintenance of a program resource plan
- Manage interaction between the customer, vendors, and the internal project team members to ensure that appropriate relationships exist to produce positive program and project outcomes
- Develops and/or monitors vendor deliverables in compliance with binding statements of work
- Leads internal PMO process development, Application Rationalization Repeatable process development and maturity initiatives
- Assumes ownership of the definition and management of Application Rationalization processes and repeatable execution
- Application Rationalization domain expertise preferred
- Program management experience preferred
- 7+ years managing multiple high complexity projects in a matrix resource environment, working with diverse project sponsors across multiple business units
- 7+ years of experience in IT with an extensive understanding of application development technologies and methodologies
- Demonstrated experience with effective interactions and communications among executive leadership
- Exceptional leadership skills, with the ability to develop and communicate the program objectives, inspire and motivate staff, and maintain alignment with the business strategy
- Possess a high degree of political sensitivity, astuteness and the ability to effectively use the informal power structure of the organization to achieve success and clear obstacles for the program
- Proven ability to grasp new concepts and processes quickly
- Exhibits transformational leadership skills with a proven track record of challenging the status quo
- Proven ability to lead and manage through change
- Demonstrated ability to influence senior-level management and key stakeholders and lead through influence
- Demonstrated ability to connect the dots and apply sound business and professional judgement
- Comprehensive knowledge of PMI based project management competency areas and methodologies and experience applying these methods to manage successful projects
- Proven leadership in managing multi-company, cross functional teams and/or projects
- Analytical skills are required to effectively manage activities related to budgeting, forecasting, monitoring, process management, risk management, quality control and reporting
- Proven ability and determination to manage multiple projects under tight deadlines
- Strong oral and written communication skills and experience, leveraging these skills to interact with all levels of management
- Effective interpersonal skills required to develop and maintain system-wide and external relationships
- High-level understanding of IT infrastructure and application architectures is desired
- High-level of proficiency in Microsoft Office products, particularly Excel, PowerPoint, Word, and Project
15
MEA PMO Program Manager Resume Examples & Samples
- Support tracking and reporting on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
- Provide assistance, guidance and mentoring to peers and less experienced project managers in the MEA region
- Support the development, implementation, and maintenance of the NCR E3 Professional Services Implementation Methodology
- Support, conduct, and/or develop a Project Review program for strategic client projects
- Facilitate internal and occasionally executive conversations and guidance regarding budget, resources, schedule and risk
- Support programs for sharing of knowledge and expertise within professional services
- Knowledge and experience with project financial monitoring/tracking/reporting
- Support a culture of implementation and project quality
- Support professional services project metrics programs
- Act as a reference point for PMO queries and information and an advocate for best practices in project management
- Bachelor’s Degree in Computer Science/Computer Engineering or related field
- 15 years of professional services experience
- Minimum 10 years in Project Management role in IT-related projects
- 5 years running large IT projects as the main PM
- PM certification is a must (preferred PMP; PRINCE2 or equivalent also acceptable)
16
PMO / Program Manager Resume Examples & Samples
- Work as part of the Operational Excellence team collaborating on complex projects, programs, and key business initiatives requiring integrated technical and programmatic support from multiple technical disciplines across the Kansas City National Security Complex (KCNSC) and the DOE/NNSA’s national laboratories. Lead matrixed, multi-disciplinary team(s) to manage and execute one or more key process development initiatives
- Team with customers, engineering, operations, ISC, product realization teams, and internal/external leaders to create seamless operations and the successful execution of program/project scope
- Utilize formal program/project management business systems and applications to achieve effective project outcomes
- Establish and manage project scope, cost, schedule and risks for completion of scope within the established project constraints
- Responsible for customer management and communications with external and internal customers and stakeholders. Interacts frequently with customers and balances customer requirements with organizational capabilities
- Manage initiatives or programs with prudent ES&H (environment, safety, and health) considerations, cost containment, scope control, and workforce planning
- Provides general management/oversight of ongoing program/project management excellence across the business
17
Integrated Clinical Services PMO Program Manager Resume Examples & Samples
- Direct large-scale, complex programs often involving multiple internal and external constituents and matrix partners
- Develop a consolidated management-level dashboard of relevant metrics, including project status
- Design and maintain a cross-team release and project status reporting mechanism that can be used by senior management to ensure that projects are tracking according to schedule
- Document/create governance structure for the program and identify roles and responsibilities for each project team rolled up under the program
- Efficiently break down barriers when faced with vague definitions of program plans to drive the program in the right direction
- Advanced experience leading special projects and initiatives that are vague and move to define them further and breaking down barriers to implementation
- Align project resources with critical business needs
- Address escalated issues, use data and risk analysis to drive informed decisions
- Advanced experience leading special projects and initiatives
- Excellent ability to interact with Associates at all levels of the organization
- Knowledge in Microsoft Office applications including Microsoft Project and Visio
- Prior experience managing a PMO
- MBA and/or Master’s Degree
- Clinical experience or knowledge of clinical areas
18
PMO Program Manager Resume Examples & Samples
- Responsible for managing and executing programs at WW Franchise level to advance the maturity of the franchise planning
- Build trust-based partnerships with teams (intra & inter) as well as externally with customers & suppliers
- Manage the project lifecycle in accordance to the JnJ Project Management Methodology
- Drive and develop strategic projects through collaboration with relevant stakeholders across multiple functions in a virtual global environment
- Work with Supply Chain leadership to effectively respond to critical issues as they arise in line with Credo values
- Ensure interdependencies between projects are understood and planned for and impact to final customer is taken into account
- Continually assesses impact of changes to the end customer and applies a quality & compliance mindset at all times
- Ensure full implementation and conformance with the Company’s policies, mission and values
- University Bachelor degree in Supply Chain Management or Process Engineering required. MBA or equivalent preferred
- 6-8 years of relevant Supply Chain experience in a regulated environment (e.g. medical device or pharmaceutical industry)
- Project Management Certification (IPMA or PMI) required
- Green Belt Six Sigma Certifications and Supply Chain Certifications (APICS/IBF) desirable
- ERP / Planning Systems knowledge (SAP/APO/SNP) & advanced planning systems preferred
- Expert in accelerating change and transition by making the complex clear and compelling to multiple levels of the organization
- Process analysis and design experience, able to create the required sequence of events for a bigger total
- Comfortable to analyze and understand operational details yet being able to abstract the detail to process level
- Good fluency in English, either German or French language skills advantageous
- Ability to communicate effectively with top management, peers and customers and to establish internal / external connections
- Passionate, dynamic and goal orientated, demonstrating consistently result driven high standards
- Proficiently changes and evolves own learning wit agile readiness for a changing environment
- Ability to multi-task and work under deadlines; drive and focus on results; inspire and motivate teams; lead by example
- Experience with complex structures and a matrix organization
19
PMO Program Manager Resume Examples & Samples
- Ensure that the project managers reporting thereto are managing the profit & loss, job cost, cash flow, contract deliverables, and increase asset yield for all of their assigned projects
- Communicate directly with customers as appropriate acting as the escalation point for customer issues. Ensure that the project teams keep customers informed of project progress, issues and projected completion dates. Develop a strong working relationship with each customer’s decision- makers in order to maximize new opportunities and revenue
- Ensure deployment and customer meetings are held regularly and issues/conflicts are resolved promptly. This includes working cooperatively with district, region, and corporate teams to integrate and administer all activities to ensure customer satisfaction
- Develop and maintain working knowledge of customer contracts and customer expectations
- Monitor project status and ensure that system data are accurate, timely, and complete
- Ensure compliance with Crown Castle standard processes and procedures and Crown Castle safety requirements for all Crown Castle personnel and third party vendors
- Monitor cost forecasts, updates, and provide regular updates to District Manager to ensure adherence to budget
- Responsible for ensuring all costs and timeframes are managed to the approved budgets/forecasts and any deviations therefrom are communicated and approved as soon as discovered
- Partner across organization lines with peers in support of cross-functional Crown Castle value initiatives and to collaborate on common management goals for the district, region, and country as a whole
- Work with the Small Cell Network Operations Manager to ensure effective handoff practices and to ensure capital and repair & maintenance expenditures are coded appropriately
- Manage teams of Project Managers, Construction Managers, and Project Coordinators including hiring, terminations, performance reviews, training, rewards, and recognition, and scheduling
- Minimum of five (5) years of experience managing development projects (i.e. site acquisition, zoning, permitting and construction management)
- Minimum of five (5) years of experience in project management including experience in budgeting and finance across multiple projects
- Previous experience managing off-site teams strongly preferred
- Thorough knowledge of telecommunications/wireless project management, asset management, and network construction in both the Public and Privates rights-of-way
- Customer focus with a problem solving approach to each customer install
- Disciplined approach to answering customer questions/concerns by the end of each business day
- Ability to read and understand financial metrics and identify remedies to financial issues related to small cell deployments
- Ability to direct a team by setting goals and priorities to facilitate achievement of organizational objectives
- Strong computer skills especially Microsoft Office, Word, Excel etc
- Excellent interpersonal and verbal communication skills
- Ability to read and understand blueprints
- Ability to diagnose work flow problems and implement remedies
20
Pmo-program Manager Resume Examples & Samples
- Accountable for completion of all project deliverables within Program and ensures completion and communication of Risk mitigation plans, critical path and dependencies, Project Recovery and Business Continuity Plans, etc
- Accountable for the project management process and project management deliverables for all assigned Programs
- Conduct Program team meetings with Project Managers to ensure appropriate communication and alignment
- Consistently aligns projects with corporate strategy and leverages efficiencies, sharing and allocating resources across the Program
- Directs, manages, implements and executes on business solutions, overseeing and optimizing projects, project teams and project performance
- Emulate and ensure adherence to Santander Bank project management standards through the consistent application of recognized project and program management processes, ensure discipline and controls are consistently applied to projects
- Expertise in critical path and risk assessment; cross program dependencies; management and mitigation; solution level deployment and launch management; program change control (i.e. schedule, scope, business objectives, and budget)
- Monitor key milestones and outcomes of responsible projects in the program throughout the project lifecycle to ensure adherence to established quality standards
- Responsible for accurate and timely reporting against the Program and budget in line with appropriate governance
- Responsible for all aspect of the team member life cycle, including recruitment, coaching, development and performance management
- This position may have people management responsibility
- Minimum 10 years of experience as a Program Manager or a combination of formal project and program management experience, totaling a minimum of 10 years in a complex matrixed organization
- PMP Certification preferred
- 6 years relevant financial services experience required
- Able to identify risks and manage them, escalating when necessary
- Experience with enabling people to work effectively as they plan, implement and experience change
- Knowledge and expertise in the use of project management methodologies and tools (i.e. Agile, SDLC, SCRUM, Waterfall, Iterative)
- Proven experience developing and coaching others indirectly or directly
- Superior communication, problem solving and decision making skills with the ability to effectively communicate with all levels in the organization, managing vertically and horizontally
- The Program Manager should have advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation and conflict resolution
21
PMO Program Manager Resume Examples & Samples
- Bachelors or Master’s Degree. PMP certification highly preferred
- Proven experience establishing a Project Management Office in a technology or SaaS environment, and deep knowledge of industry standard methodologies and tools
- Solid understanding of the principles and frameworks of successful project management from a support perspective
- Strong skills in influencing without authority
- Understanding of project delivery and acceptance processes within a fast-paced business environment
- Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
- Excellent oral and written communication skills as well as excellent presentation skills, with ability to conduct presentations comfortably to large groups
- Strong relationship building and interpersonal skills
- Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint)
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PMO / Program Manager Specialist Resume Examples & Samples
- Management of project budget and business case processes from ideation through approval
- Deliverables acceptance & gate reviews processes, integrated schedule management, dependency management, communication planning, scope & change control, risks & Issues management, knowledge management, portfolio prioritization management and resource management
- Ability to work independently and/or effectively with diverse, cross cultural teams across multiple geographies and time zones
- Ability to negotiate and influence key personnel across multiple business units, while influencing positive change through awareness, understanding, acceptance and engagement
- Strong facilitation, oral communication, and written communication skills
- Attention to detail. Strong at execution
- Adaptability, flexibility and the ability to deal with ambiguity associated with working in a fast paced and changing environment
- Ability to deal with conflict and multiple constituencies and manage multiple simultaneous objectives is imperative
- Proficiency in Microsoft Office (including Word, Excel, PowerPoint, Visio and MS-Project)
- PMP Certification – desired
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Pmo-program Manager Resume Examples & Samples
- Education: Bachelor’s Degree required in Engineering, Information Technology, Finance, Business Administration, Business Management or other comparable areas
- License/Certificates
- Minimum 12 years of experience as a Program Manager or a combination
- Of formal project and program management experience totaling a minimum
- Of 12 years in a complex matrixed organization
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PMO Program Manager Resume Examples & Samples
- 3 year’s experience in any of the following
- Demonstrated ability to communicate well with peers and managers
- Experience with global networking. (Examples: Program Advisory Council (PAC), Business Alignment Team (BAT), Copy Smart Team (CST), etc.)
- Project Management Professional (PMP) Certification. If not certified, achieve certification within 12 -18 months of hire date