Monitoring Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the monitoring job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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R Beahan

Raquel

Beahan

83669 Myrtice Squares

Detroit

+1 (555) 735 4333

83669 Myrtice Squares

Detroit

Phone

p +1 (555) 735 4333

Experience Experience

Dallas, TX

Monitoring

Dallas, TX

Hettinger Group

Dallas, TX

Monitoring

Provide technical support on project design, strategic development, and overall annual planning and reporting processes
Stakeholder management across various Technology and Business teams
Develop data collection tools as necessary for capturing and reporting on project indicator data
Support team members on review preparation including sourcing relevant data, analysis of data, preparation of control worksheet and review reports
Lead the design and implementation of the project’s research activities, including operations research, performance evaluations, impact evaluations and/or rapid/special studies. Lead efforts to identify key research questions and develop studies that test innovative strategies for addressing improving the quality and uptake of key services by targeted populations
Responsible for delivering and providing technical expertise to the Global Monitoring Service from both strategy and day to day operations perspective
Prepare and implement learning frameworks together with consortium members and other stakeholders

Philadelphia, PA

Monitoring Supervisor

Philadelphia, PA

Schoen-Braun

Philadelphia, PA

Monitoring Supervisor

Develop supplier engagement strategy and manage performance through SLA’s
Assist the Incident Management Supervisor to provide 24X7 support for Major Incidents
Establish migration plan for end-to-end monitoring of global IT assets and execute
Develop and deploy virtual monitoring dashboards for IT and stakeholder visibility into the IT services we provide
Design, deploy & manage IT operation systems to provide real time information, optimization and resiliency of our software and applications infrastructure
Establish analytical processes on event correlation, driving continuous improvement
Define, document, and improve enterprise monitoring and maintenance processes

present

Detroit, MI

Monitoring & Incident Response Manager

Detroit, MI

Satterfield LLC

present

Detroit, MI

Monitoring & Incident Response Manager

present

Resource allocation, project costing, contract management, goal development, team building, and performance assessment
Responsible for providing recommendations to management for corrective actions
Provide continuous comprehensive gap analysis of the IT Security monitoring and tracking environment within BBVA Compass and make practical recommendations
Responsible for the development of processes and procedures to improve incident response times, analysis of incident, and overall SOC functions
Work in multiple systems to provide oversight for individual events and overall operational security landscape
Provide guidance and direction to BBVA Compass Lines of Business (LOB) related to cyber security
Manage forensic investigative processes and cases as related to IT Security Incidents

Education Education

Bachelor’s Degree in Science

The University of Texas at Austin

Bachelor’s Degree in Science

Skills Skills

Excellent analytical/problem-solving skills and detail orientation
Good understanding of Sphere, HAP, Good Enough Guide and adherence to the Red Cross and NGO Code of Conduct
Demonstrated ability in the use of quantitative and qualitative methods including questionnaire design, survey techniques, and participatory approaches
Ability to work independently with minimal support
Demonstrated ability to articulate technical information clearly and effectively and in flexible and adaptive programming
Demonstrated ability in collaborative/team work
Excellent communication and writing skills
A solid understanding of environmental management, with a focus on participatory processes, joint management, and gender issues
Knowledge and experience with WV international Design, M&E Systems, and donor expectations of M&E
Proven written and oral presentation skills in English

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Credit Admin & Risk Monitoring Resume Examples & Samples

Support the credit/lending business of WM Asia to high net worth individuals and their related companies for credit exposures booked in Hong Kong as well as Margin Lending (Brokerage) business in Hong Kong
Work closely with and complement the team’s credit risk, operational risk, product risk and investment risk efforts to ensure that the credit processes and local policies are in alignment with the Enterprise and WM global policies
Ensure the Bank’s legal and security interests/rights as well as the Bank’s credit risk monitoring and control activities are sufficient to safeguard in our lending activities and all related credit exposures are duly monitored and managed in full accordance with the Bank’s policies and relevant credit approval conditions with an aim to obtain a "satisfactory" audit rating in credit and admin and credit control processes
Ensure critical overseeing of the daily end-to-end credit admin and risk monitoring control and reporting duties, including the review of credit documentation, maintenance of credit limits/collateral in the system, reviewing and monitoring the positions of credit clients as well as prepare relevant management/regulatory reports
Liaise with external parties such as legal counsels, property valuers/appraisers, insurance companies etc
Ensure the adherence of credit approval conditions e.g. concentration caps and timely renewals of insurance policies, update of valuations, update of cash surrender values etc. and identify any irregularity in the accounts and flag to the appropriate parties for prompt action, including adherence to approved rectification plans
Assist in identifying system gaps for enhancement to provide better credit control and increase productivity and actively involve in liaising with parties such as business, IT etc. on the credit module platform to achieve optimal efficiency for the credit monitoring processes
Assist in generating, developing and/or reviewing of all relevant local, HO & Regulatory credit risk reporting as well as ad-hoc specific reporting requirements and support the team in undertaking periodic and/or ad hoc review and changes (where necessary) of its operating platform including conducting relevant training in HK
Actively participate in credit product development, provide critical input and value-add from Credit Admin & Credit Control perspective

Global Cards Amltransaction Monitoring Program Manager Resume Examples & Samples

Supporting strategy development for the Global Cards AML Transaction Monitoring program; determine business implications and validate with key business stakeholders
Partnering with AML Compliance & Monitoring and other SMEs such as Fraud and AML Operations on standards, regulatory interpretation, and business capabilities, to support development of a comprehensive implementation plan for the AML Transaction Monitoring Program for Global Cards
Leading the deployment of interim measures in the short term to mitigate key AML Transaction Monitoring gaps across different markets
Supporting the business case development and interface with Finance, Risk and Decision Management, Procurement, and the Cost Management Unit as appropriate
Leading the implementation of the Final State Program across all Regions
Serving as the key point of contact for the regional leads, to drive region specific initiatives, requirements or issues
Preparing presentations to review progress of initiatives with external regulators and senior management
Must have strong analytical and problem solving ability; must be able to break down complex situations and extrapolate key issues clearly; have an ability to ask insightful questions
Highly intellectual in character requiring exercise of discretion and judgment related to proposed changes to the Business; must be flexible to adapt to the changing needs or the organization during the different phases of the program
Demonstrated ability to think strategically and see the bigger picture, yet be detail-oriented, and manage multiple competing priorities including emerging risks to deliver solutions in an effective control environment
Must be able to influence key partners and be persuasive while working with cross-functional groups that do not report to him/her – Regional Businesses teams, Compliance, Enterprise Risk Management, Fraud, Operations and Technology and other internal and external partners
Ability to collaborate with and lead others to achieve business objectives; drive completion of Consent Order milestones in resource constrained environment. Must be able to work with multi-disciplinary teams from different regions
Ability to communicate effectively with senior management within Global Cards and Compliance organizations, particularly with people from different geographies and cultures. Build effective business relationships to influence key actionable strategies
Bachelor’s degree, with a solid understanding of the Cards Business model; Master’s degree preferred
Deep experience with creating, reviewing and implementing action plans to be executed by the business, involving other supporting areas as needed (operations, technology, and/or compliance) - must be able to lead and execute under pressure, many of the projects will have very tight timelines
Background in AML policies is a plus

Service Monitoring Distributed Senior Analyst Resume Examples & Samples

Command Center Operations (i.e. NOC/Data Center) experience is highly preferred
Intermediate level working knowledge of multiple enterprise infrastructure monitoring tools
Intermediate level working knowledge of the Distributed
3+ years of experience in a technology support role
Spanish
Highly assertive communications skills
Ability to work in a fast-paced, technology operations environment
High sense of urgency and commitment to exceeding customer expectations
Ability to provide clear and detailed documentation of all technical troubleshooting tasks performed on all incidents in order to maintain proper continuity in a “Follow the Sun” technology operations center environment

O&t-asia AML Monitoring Technology Head Resume Examples & Samples

More than 10 years of experience in the financial industry
Candidates with wide business domain knowledge (e.g. GTS, GCG, CPB, investment banking) is preferred
Strong knowledge of Know Your Customer (KYC), name screening and / or Anti-money laundering (AML) monitoring, with prior successful implementation experience is preferred
Experienced in implementing AML solution using MANTAS or Actimize is definitely an advantage
Pro-active, thorough, organized and energetic
Strong program management skills
Skilled communicator with good influencing and negotiation skills
Strong people management skills, with experience of managing senior managers and team size of at least 80
Experienced in working with the different Asia culture
Able to work in a matrix organization
Deal with ambiguities and new situations

Svp-global AML Monitoring Solution Development Head Resume Examples & Samples

Ability to manage multiple and remote teams
Ability to work under tight schedules
Minimum of 15 years of relevant professional experience, minimum of five years in the role of senior development manager for enterprise wide solutions
Bachelor degree or better. MBA or Master degree in Computer Science or Engineering preferred
Experience with banking, compliance or AML solutions, a plus

Monitoring & Oversight Business & Risk Manager Resume Examples & Samples

Business management, including budgeting, headcount and resource planning and primary administrative support for the ongoing operation of the function
Development of consolidated and consistent reporting and governance infrastructure to monitor and communicate the operational position of the function
Provision of oversight over the range of change programmes ongoing in the function, linking in with business management responsibilities
Operational Risk manager for the team, ensuring: the team has a robust portfolio of controls that are designed and operating effectively; risks are fully documented with robust remediation plans; remediation is tracked to completion in committed timelines

Attack Monitoring Event Analyst Resume Examples & Samples

Utilise existing processes and technologies in place to detect and prevent malicious electronic attacks to Barclays' networks and network estate
Identify attacks and malware (Trojans, virii, etc) looking at log file data other data generated from firewall and network devices
Enhance existing tools, processes and techniques utilised by the Attack Monitoring team to monitor Barclays' networks and network estate
Respond to global network and computer security events affecting Barclays networksand provide guidance to identify attackers, attacks and how to mitigate effects
Provision of 'out of hours' support as and when required by participating in an on-call rotation
Interface with other business areas to drive remediation efforts on detected security issues
Establish and deliver methods & tools which provide the organization value by reducing risk
Help delivering technical detection and response programs and initiatives leveraging experience in doing so previously
Drive Attack Monitoring capabilities in the region by interfacing with regional business and stakeholders such as component members and team leads, design teams and Security Engineering areas
Extensive experience with event correlation products in large-scale environments
Broad understanding of security techniques and technologies including Intrusion Detection, Proxy & URL filtering systems and Threat Analysis
Strong communication skills and ability to articulate events to the team
Previous exposure to Linux and data manipulation using scripting
Experience in escalation protocol ie. knows what should be communicated, when and to whom
Proven stakeholder management with both technical and non-technical stakeholders
Excellent command of English both written and spoken

Service Monitoring Mainframe Senior Analyst Resume Examples & Samples

Provide rapid response to all actionable alerts in order to execute within the CTI Global Command Center proactive based support model
Mitigate potential or current business impact by taking immediate action in response to monitoring alerts while operating within CTI Global Command Center standard procedures
Provide effective response when answering phone calls into the CTI Global Command Center Hotline. Serve as the entry point for incidents into the support incident lifecycle; this includes initial incident recording and classification
Assist in coordinating conference calls to conduct in-depth technical reviews on on-going incidents and provide notifications to management and business clients regarding critical incidents

Portfolio Monitoring Senior Analyst Resume Examples & Samples

Ability to work effectively as part of a team as well as individually
Ability to analyze complex issues; identify and execute on practical solutions
College degree in Finance/Accounting (or related) unless relevant work experience
Credit products (eg. Loan, Treasury Management, Derivatives, Trade Finance)
Syndicated Loans
Credit operations
Posting Date: 09/26/2014

Portfolio Monitoring Senior Analyst Resume Examples & Samples

Credit Risk Management background/experience
Ability to read and interpret legal documents; exposure to and understanding of letters of credit
Exposure to and experience working with corporate loans - real estate/commercial
Strong communication skills, both written/oral, with ability to communicate effectively across various lines of business and levels
Ability to adapt to a changing environment and responsibilities
Ability to quickly learn and understand products, systems, and core job tasks
Able to function under pressure to meet deadlines, proficient at multi-tasking and managing competing priorities
Ability to independently analyze complex issues, identify and execute on practical solutions
Proactively shares information/ideas and consistently identifies best practice
Team Player - have the ability to work as part of a diverse team and display reliability, flexibility and open/constructive communication in a courteous and professional manner
Ability to understand and desire to know how your role impacts the overall process
Ability to influence others and build relationships
PC literate and systems oriented with proficiency in all Microsoft applications
Problem loan and Treasury Management background.

Command Center Application Monitoring Resume Examples & Samples

Workload Coordination: One person with a backup monitors incoming P1s and oversees monitoring alerts to prioritize and distribute across the team. The WLC is also the entry point into the team for the Incident Managers. The WLC coordinates the IM resources and bridges communications between the Application monitoring functions and the Incident Management functions
Application Monitoring: Resources are dedicated to monitoring dashboards to watch for visual queues of issues going on. Some thresholds and conditions are inconsequential by themselves, but the bigger picture of what is going on with the application and the business is required to interpret the significance of the condition
Application Response: As alerts or conditions are detected, individuals performing the Application Response function will diagnose and research the condition or the alert and determine appropriate actions based on quick response guides
5 to 7 years of 24X7 command center/monitoring and/or incident experience plus 5 years of Management experience
Must have strong leadership ability to recruit, hire, and develop a team of high performers and top talent
Strong knowledge of automated mature tool sets for improved detection, diagnosis, and efficiency
Strong ability to adapt and drive change activities
Business Operations Support / Financials: Understanding cost drivers—how alerts translate to FTE and how that affects our operations, financials, and allocations
Very adept at demonstrating best practices, leading service improvement initiatives and developing relationships throughout the organization
College degree or relevant experience
Successful in establishing processes and procedures for governing Technology teams and the businesses production assurance engagements and outputs
Experience in working with third party suppliers to integrate and jointly operate third party solutions

Senior Monitoring & Analytics Architect Resume Examples & Samples

Demonstrable ability to work with Windows and Linux OS platforms
Experience (at least 3 of the qualifying years) working with: (1) Microsoft System Center Operations Manager (SCOM), (2) Splunk products and services, (3) MS System Center Orchestrator (SCOrch), (4) MS SharePoint, and (5) network, server, database and application monitoring and analytics
Expert-level abilities performing Application Performance Monitoring functions that include: (1) scripting in one or more of the following: Python, Power Shell, Perl, VBScript, XML, Java; and, (2) application mapping
Any suitable combination of education, training or experience is acceptable. The term suitable, in this context, means substantial compatibility with stated job academic level and experience requirements and ability to perform job duties
Individual must pass local background and security checks
Individual must be willing to accept requirement for international and domestic travel that may be required, incidental to job duties

Associate, PO & Invoice Monitoring Resume Examples & Samples

Process manual invoices including critical invoices
Manage and resolve items in IPS queue
Process team connect legal invoices
Bachelors Degree preferred but not required
2+ years experience in an accounts payable role
Experienced in Microsoft Excel, Word, as well as experience with an accounting system
Ability to operate in a fast-paced business environment
Desire and willingness to learn new skills
Self-motivator with a positive professional disposition

Service Monitoring Mainframe Senior Analyst Resume Examples & Samples

Mitigate potential or current business impact by taking immediate action in response to monitoring alerts while operating within CTI Command Center standard procedures
Receive calls from internal clients or partners within CTI reporting business impacting high severity issues which require immediate engagement. Rapidly engage Command Center Management and Technical Support teams, Telecommunications Carriers, and other Vendors/Partners, upon receipt of these types of calls
Record highly detailed incident descriptions inclusive of technical details and business impact into the Incident Recording system
Use the monitoring systems to provide the Command Center Management and Technical Support teams an immediate health check on the technology infrastructure that may be involved in the incident
1:1 hardware replacement
Vendor supported corrective actions

Service Monitoring Distributed Analyst Resume Examples & Samples

Provide rapid response to all actionable alerts in order to execute within the CTI Global Command Center proactive based support model
Mitigate potential or current business impact by taking immediate action in response to monitoring alerts while operating within CTI Global Command Center standard procedures
Provide effective response when answering phone calls into the CTI Global Command Center Hotline. Serve as the entry point for incidents into the support incident lifecycle; this includes initial incident recording and classification
Assist in coordinating conference calls to conduct in-depth technical reviews on on-going incidents and provide notifications to management and business clients regarding critical incidents

Monitoring & Detection Analyst Resume Examples & Samples

Provide data analytic & operational support for Monitoring and Detection Team
Review daily data sets in key applications such as Digital Guardian and Securonix in support of monitoring and detection strategies
Ensure workflows associated with monitoring and detection strategies are assessed and presented to relevant stakeholders
Support ongoing efforts & proactive and reactive monitoring and detection services provided to business units globally
Assist the Monitoring & Detection Lead in embedding and monitoring implemented new monitoring and detection strategies
Demonstrated experience in data analytic's
Broad technical knowledge of current monitoring and detection tools and technologies
Working knowledge of a broad range of current IT platforms and technologies
Experience in Securonix, Digital Guardian and security applications

Senior Analyst, Trade Monitoring Resume Examples & Samples

Ensure effective compliance and controls are in place to support product and service fulfillment, distribution, client accounting/reporting, and management reporting, including regulatory and legislative compliance, and operational risk mitigation process
Documentation of all processes involved with monitoring of client activity in mutual fund series and savings account distributed by RBC GAM
Implementation of trade monitoring with daily tracking of activity in fund series, trading by non-resident, and transfers via interim account
Implementation of excessive trading policy and ongoing monitoring of frequent trading and short-term trading fees
Collaboration with Dealer Relations and Systems & Operations to resolve trade monitoring issues with dealers and sales agents
Effective monitoring of RBC Investment Savings Account, including trades exceeding maximum threshold, non-resident activity, and personal hold co trading
Lead review of all documentation for activities performed under Business Analytics team including trailer fee calculation/review, regulatory filings and other activities
Ensure project management disciplines are included in business initiative rigour
Contribution to the operational integrity of the division by following all reporting requirements, record retention and procedures for compliance with bank policies and regulations
Support other monitoring and GAM policy activities, as required
Knowledge of dealer operations and recordkeeping
Knowledge of Manager record-keeping systems
Knowledge of the process flow from Dealer to Manager systems
Knowledge of GAM mutual products and services
Ability to research issues and make recommendations
Ability to deal with complexity and stressful situations
Ability to work under time sensitive constraints
Proven ability in written, oral and presentation skills
Strong knowledge of Microsoft Office suite

Manager Control & Monitoring Nl Resume Examples & Samples

Business Banking Officer | Arroyo Grande, CA
Application Administrator/Developer | Utrecht
Citrix Engineer | Utrecht
Ag Relationship Manager | Modesto, CA
Desktop Support Analist (YYP-IT) | Utrecht

VP Grc Data Analytics & Monitoring Resume Examples & Samples

Build a high performing team of dynamic, energetic, and enthusiastic data / systems analysts, quantitative experts
Collaborate with every organization within GRC clearly define the central role this team will play in supplement related efforts by Supervision, Surveillance, FIU, Operational Risk Management, Infrastructure Risk Management, Business Risk Management as well as the corresponding BTS counterparts
Develop repeatable, auditable data validation processes, Partner with BTS to champion and drive their design, development and deployment of automated data validation efforts
Lead the monitoring and assessment of the effectiveness of GRC alerts, cases, trading patterns and other areas to spot irregularities changing over time
Lead efforts to detect unexplained trends, spikes, drops in any keys area
Lead efforts to document all Mantas® and trade blotter scenario logic, data flows and decision trees and identify areas that require tuning. The goal will be to reduce “noise” (invalid or unnecessary alerts) and improve the overall effectiveness of the scenarios
Lead efforts to expand the use of forecasting, development of predictive models, and identify emerging risk
Ensure project alignment with corporate strategy
Identify and lead a team to execute process improvements and enhancements
Perform executive reporting of status updates
Bachelor degree required. Masters-level study preferred
Candidates must have strong experience in data intensive roles either from an IT or a user perspective. Ideal candidates will have a strong background in SLQ server or related database infrastructure and theory, proven abilities to analyze and interpret large, complex data processes, and have a firm background in trend analysis, variance analysis, predictive analytics and forecasting
10+ years business experience, preferably in the Financial Services or Broker/Dealer industries
5+ years directly involved in data management and analysis
8+ years of strong general management experience with proven ability to develop engaged high performing teams
5+ years project management experience; PMP or similar is a plus
C-Suite level presentation experience required. Must be comfortable leading and presenting in front of all levels of management
Must have demonstrated experience with excelling in an "influence model," where results are often achieved with and through others
Must evidence the business acumen and organizational agility to manage and lead effectively in a dynamic "change is the norm" environment
Should be an expert change management driver who has critical consensus building skills and an ability to drive complex initiatives and change across multiple functions within the organization by partnering with and leveraging others' expertise and roles
Must be able to build sound business relationships across the enterprise. Critical for enabling a strong mutual understanding of risks and opportunities, and achieving close alignment on business needs, direction, and risk appetite
Demonstrated ability to interact with and influence senior leaders and customers
Experience collaborating with various business partners across an organization to drive change (utilizing ADKAR), improve business performance, and being more innovative to challenge the organization past a typical status quo mindset

Mortgage Lending Quality Monitoring Performance Management Risk Analys Resume Examples & Samples

Automate statistical sampling processes to ensure compliance with investor, insurer and regulatory guidelines
Develop regulatory dash-boarding and real-time quality monitoring
Assist Mortgage Lending Quality Monitoring Performance Management Risk Manager in developing a Quality Monitoring data warehouse to provide automated and ad-hoc reporting
Develop web-based testing applications to facilitate efficient testing of mortgage processes
Develop regulatory database to track compliance with Investor and Government Agency guidelines
Develop change control application to track and ensure consistent and appropriate approvals for all updates
Develop process and procedure database for Quality Monitoring
Workflow automation to ensure that all Quality Monitoring Performance Management components work together efficiently
Create graphically compelling presentations upon the data resulting from ad-hoc analysis requests in a way that will convince the audience to take action
Develop the necessary queries needed to preform quality monitoring and complete ad-hoc query request
Develop procedures to ensure compliance with all BB&T standards
Embrace change, acting as a role model and promoting a mindset of continuous improvement
Bachelor’s degree in Computer Science, Mathematics, Statistics, or equivalent education and related training
Five years of experience in mortgage industry
Two years of relevant work experience managing/supporting web-based application development (e.g. ASP.Net, C#) and database programming (e.g. SQL, Oracle)
Advanced data mining skills and solid query building knowledge (e.g. SQL, PL/SQL)
General knowledge of all applicable laws, regulations, and company audit policies and procedures
Ability to effectively interact with all levels of senior management and external agencies (e.g. Fannie Mae, Freddie Mac, Federal Deposit Insurance Corporation and Consumer Financial Protection Bureau)
Ability to support multiple tasks, with varying levels of complexity, importance and involvement
Ability to effectively explain technical solutions to operational staff, as well as communicating operational needs to technical staff
Excellent written/verbal communication skills
Strong knowledge of Passport and Unifi data mining tools
Experience with identifying operational risks and developing mitigating controls desired

Senior Monitoring & Analytics Engineer Scom Resume Examples & Samples

Designs, installs, configures, optimizes, and administers data center monitoring and other IT optimization tools and utilities with only moderate guidance of senior staff team members
Identifies, recommends, and implements modifications to procedures, system parameters, threshold monitoring triggers, security requirements, etc. to improve operations support and efficiency
Work closely with other organizations to develop application service templates, views, and dashboards
Integration of tools to enable end to end incident workflows (monitoring, alerting, tracking, and response)
Creation and management of a portal or dashboard to aggregate views for all monitoring and reporting applications
Over five years of experience with Microsoft System Center Operations Manager (SCOM) or comparable system monitoring tool
Three to five years of experience with Splunk or comparable data searching visualization tool
Three to five years of experience with Microsoft System Center Orchestrator (SCOrch) or comparable workflow automation tool
Three to five years of network, server, database and application monitoring and analytics experience a must. Must have ability to work with other OS platforms including, but not limited to, Windows, Linux, Solaris and Macintosh. The majority of this experience must have been developed while working in companies with greater than 1,000 employees
Strong knowledge of UNIX and Microsoft Operating Systems
Strong knowledge of native monitoring/performance tools: SNMP, WMI, perfmon and syslog
Sound knowledge of web front-end technologies HTML, CSS and JS
Good understanding of LAN/WAN infrastructures, topologies, and protocols
Good knowledge of Microsoft SQL
Strong scripting skills in one or more of the following: Python, Power Shell, Perl, VBScript, JavaScript
Skilled in web development
Skilled in application, system and network monitoring
Microsoft Certified Solutions Expert (MCSE)
Splunk Certified Architect
CCNP Cisco Certified Network Professional
ITIL 3.0 (Information Technology Infrastructure Library)
Candidate must be fluent in English. Other language skills a plus

Firewall Monitoring Senior Analyst Linux Firewall \provider Srx\netscreen Secure Works Resume Examples & Samples

Take ownership of and troubleshoot tickets generated by the custom, proprietary health monitoring system. Tickets consist of alerts for unreachable devices, devices not reporting events, as well as other defined hardware and software failures
Resolve problems introduced into customer networks including, but not limited to, broken VLAN settings, broken span port settings, changed IP addresses, duplicated IP addresses, changed access control lists, and incorrect NATs. Remotely manage client devices and quickly correct problems
Professionally and courteously answer client phone calls and email by
1+ years of experience with security appliance technology (Cisco, Check Point and Juniper SRX / Netscreen firewalls preferred) and Unix/Linux-based hardware platforms, plus an undergraduate degree in a systems administration, networking, or other technical field (Or, additional equivalent work experience), including
Strong understanding of Unix or Linux operating systems including but not limited to

Firewall Monitoring Senior Analyst Linux \ Check Point \ Juniper Srx & Netscreen Secure Works Resume Examples & Samples

Recognize and act on inconsistencies in data or results and escalate unusual problems, and identify issues beyond an expected situation
Meet defined service level agreements regarding response time and client notification. Apply considerable good judgment and initiative in resolving problems and making choices or decisions
Daily experience with hands-on firewall management, configuration and troubleshooting in Check Point Provider 1/Firewall 1, or Juniper SRX / Netscreen firewalls
Applicable understanding of how intrusion detection, firewall, and other security devices operate
Linux (or Unix) operating system knowledge including but not limited to Managing processes; Command line prompts for obtaining system statistics such as CPU, memory, disk, network interface utilization and Navigating the directory structure; and Identifying potential problems from system logs
Networking knowledge and experience including address resolution protocol, routing, network address translation, virtual private networks, the OSI model, and ability to read and interpret network diagrams
Demonstrated attention to detail, superior analytical and troubleshooting skills, and ability to maintain high levels of client satisfaction
Certifications including Cisco Networking, A+ and Linux

Mgr Comml Loan Monitoring, Lms Resume Examples & Samples

Manage the functions within the Loan Monitoring Solutions team to ensure appropriate and timely monitoring of: o financial information receipt, o covenant compliance calculations, o marketable securities valuations and related advance/default/liquidation ratios
Bachelor’s degree in a business related field with emphasis in Accounting, Management or Finance or a related field or equivalent professional experience. An MBA or graduate level degree is preferred for this position
Seven plus years of previous underwriting, credit analysis, loan review, loan administration or financial analysis experience with good understanding of personal and business financial statements
Ten plus years of previous experience managing teams with disparate functions and remote locations
Exposure to a wide variety of commercial credits such as bilateral and syndicated loans, margin loans and loans secured with marketable securities, energy/Public Finance/Wealth Management/Small Business Administration loans, commercial real estate and construction loans, commercial and industrial loans, etc
Superior verbal, written, organizational and time management skills with the ability to prioritize multiple tasks within a fast paced environment
High integrity and respect for confidentiality
Excellent computer skills in Windows
Ability to travel when requested

Senior Executive Operation Monitoring Resume Examples & Samples

2) Share monitoring reports as per the TAT
4) Identify process gaps and share improvement ideas
5) Field visit to conduct monitoring

Application Monitoring Tools Developer Lead-front End Visualization Resume Examples & Samples

Act as lead technologist in engineering and driving Front End visualizations in a highly scalable, fault-tolerant multi-tiered enterprise class monitoring solution
Drive and own Application Support Strategy, Documentation, and vendor relationships
Gather application requirements from management and LOB clients and provide the strategy and direction in aligning the appropriate visualizations/dashboards to drive ease of use and Applications efficiency across the organization
Participate in application/infrastructure capacity planning, trend analysis and performance forecasting exercises and propose recommendations to meet ongoing monitoring application performance and scalability demands
Provide strategic Tool consulting to stakeholders to ensure current/future monitoring roadmaps align with Application strategies
Lead Web Development for our CSi Application Visibility practice
Own and Drive additional functionality lifecycle, issues/functionality identification, tracking, creation, testing, through implementation
Design, build, and create operational support materials for web dashboards using Angular java, JSON, CSS, HTML5, and other leading web development technologies
Lead engineering and roadmap planning and delivery of our Edge AppBoard ™ dashboard platform
Drive full instrumentation of Tools across Corporate Technology estate
Create and maintain Documentation specific to Monitoring tools, on-boarding procedures, and Data Mapping/relationships
Provides technical oversight to infrastructure, application, and project teams to ensure monitoring solutions are built/implemented as designed
5+ years of experience in design and delivery of web-based solutions using the latest technologies: AngularJs, Bootstrap, HTML5, CSS3, LESS, Grunt, Node, data services (.NET WebApi, Jersey REST)
Experience with end-to-end monitoring tools with a high focus around application visibility
Strong data manipulation and visualization experience
Data visualization too sets (EDGE Appboard, IBMDash, Bootstrap)
Expert level knowledge in Web Servers technologies, Apache, Java, .Net
Experience in managing Database Technologies (SQL/Oracle) and Data modeling
Overall IT experience in a Client-Server environment, with practical knowledge of distributed technologies
Broad knowledge of advanced environment monitoring & management tools, performance modeling tools, capacity analysis tools, and other advanced modeling and trending tools
Advanced level knowledge in Dash boarding tool technologies

Manager Trade Loans & Credit Limit Monitoring Resume Examples & Samples

Investment and Corporate Banking
Capital Markets
Interest Rate, Currency and Derivative Products
Commodities
International Trade
Reporting to the Group Manager Trade Loans & Settlements you will be managing a trade loan portfolio of over $3 billion
Responsible for the Team’s administration of the Trade loans portfolio, for foreign borrowers, ECA insured loans, syndicated loans and any other Trade finance structured financing
Monitors and scrutinizes all counterparties and transactional details. Escalates non standard or high risk transactions or other activities as per AML Enhanced Due Diligence and Anti-Boycott Procedures as required
Oversees the workflow of section personnel by vetting documentation and approves loan fundings
As subject matter expert provides consultation to external partners in structuring of Trade loans
Provide Technical guidance and assistance to TD Internal partners for the application of bank procedures/guidelines and ECA Regulations
Contributes to an excellent customer service function by dealing with problem resolution and complex issues
Monitors receipt of all required loan documentation and ensures accurate and timely verification of all supporting documentation required by ECA agencies, prior to loan funding
Oversees the acquisition of ECA (EXIM and IFC) approvals for Discount and refinance requests which requires Export Credit Agency (EXIM, IFC) risk mitigated letters of credit, in accordance with ECA policies
Reviews and approves transactions, outstanding cash flows & receivables, ensures that all payments and fees are settled
Oversees all daily, weekly, monthly & quarterly reports to internal and external partners
Proven ability to lead and execute on more complex and/or non-standard requests
Recommend and implement solutions within own area of responsibility
Act as primary contact with cross-functional teams across TD Securities or external contacts or customers
Oversee a team of 5 individuals who are responsible to service loans for the bank’s larges clients and provide work direction in completing processes, transactions and multi-step lending activities
Act as the primary point of contact for escalation and problem resolutions for internal groups, partners and/or customers
Proven people leader with a passion to lead, coach and motivate a diverse team

Operations Analyst Trace Monitoring Resume Examples & Samples

Fobo Break reconciliations (Front to Back position reconcilations)
Unmatched and Error Que (Monitor trade activty to ensure front to back flow of trade information)
Shelf Balance Management (Reconciling all collateral in transactions/balancing the bond position from New Issue to ensure there are no breaks)
Trace Inquiry/Troubleshooting (Resolve and trade/reporting mismatches, ie resolve with sales and trading)
Security/Product set-up and management
Internal Account reconciliation
2 years experience in the financial services industry preferred, but not required
Prior knowledge of MBS/ABS (Mortgaged Backed Securities/Asset Backed Securities) products preferred but not required
A preference for a fast-paced environment within a global investment bank, with frequent interaction with clients, traders and other functional areas within and outside the firm

Monitoring Analytics Engineer Resume Examples & Samples

Recommend hardware and software solutions within the ESM space to meet the organization's needs, as well as define best practices and measures within the existing solution set
Experience in medium to large enterprise or service provider systems management architecture, analysis, engineering and design
Experience implementing highly available geographically diverse solutions
10+ years of experience in Systems Management Engineering and related tools
5+ years systems management analytical and performance tool experience,
Must have an excellent understanding of resource consumption in virtual and physical environments including dynamic resource pooling and sharing
3 or more years Experience in Systems Administration
Automated infrastructure orchestration and virtualization management.:VMWare tool sets: VMWare VSphere/ESXi, VCenter, VCAC, VCO
Performance/event monitoring.: Experience with industry related tools such as: Netuitive, VMWare VCops, CA Capacity Manager, Geneos, Tivoli, MS SCOM, NetCool, Log Analytics, Splunk, Moogsoft or other Infrastructure management applications
Application Performance management tool knowledge
Working knowledge of enterprise infrastructure such as compute (HP, IBM, Cisco UCS) Storage (XIV, EMC, HDS, NetApp), connectivity (Cisco, Brocade) database clusters (Sybase, MS SQL, Oracle)

Technical Systems Analyst, Server Monitoring Resume Examples & Samples

Must have in depth knowledge of Microsoft System Centre Operations Manager
Must have in depth knowledge of Microsoft Server 2012 and SQL Server 2012
Experience configuring or installing IIS, and .NET technology
In depth knowledge of Microsoft windows operating systems
In depth knowledge of SQL, XML, messaging and PowerShell
Working knowledge of Microsoft SQL Reporting Services
Working knowledge of systems monitoring technologies
Experience with SCOM 2012 R2 dashboards is an asset
LI-TS2

Limit Monitoring Team Lead Resume Examples & Samples

Will provide technical leadership for a group of 3 to 4 technologist supporting Market Risk Technology
Developing a key application with database and GUI components
Manage the team in a hands-on way, and develop code as well
Lead code reviews for the team
Provide coaching and feedback to team members
Promote a culture which values cooperation & teamwork
High visibility opportunity where the lead will be meeting with senior executives and directors to present reporting and results
2+ years of development experience; 1 year of management experience
Excellent written and oral communications ability
Willingness to get involved in details
Proactive, dynamic personality; able to thrive in fast-paced environment
SQL, ODBC, database technology experience required
Understanding of derivatives & finance required
GUI development experience required
Experience in software development processes including code reviews, regression tests, and version control
C# experience an asset
Degree from a good university in a technical subject a plus

Bond Portfolio Monitoring & Construction Analyst Resume Examples & Samples

Understanding the client requirements/constraints to create new bond portfolios to subsequently be leveraged based on existing Research recommendations/ratings
Constant monitoring of the existing and new leveraged bond portfolios created for clients
Suggesting bond switch recommendations for replacing bonds in existing portfolios
Connect and co-ordinate successfully with on-shore research analysts, as well as off-shore lending consultants and private banking relationship managers and create a winning team
Enhance IT-tools used to construct and monitor bond portfolios
Proactively make recommendations to enhance quality, efficiency, and information content of monitoring and improve portfolio construction
Periodically perform health checks of portfolios being monitored

Consumer Business Monitoring & Forecasting Banamex Resume Examples & Samples

BS/MS in Science, Mathematics, Statistics, Engineering, Computer Sciences (analytical or statistics discipline), Economy or Operations research
1 year in analytics or decision management in banking/financial services or in consulting
Proficient in data analytic tools and MIS reporting
Expert understanding of management information systems and related best practices and control initiatives across the financial services industry for the provision of high quality MIS
Strong Microsoft Excel and Microsoft Access skills
Banking/financial services experience is a preferred

Event Monitoring IT Resume Examples & Samples

Good problem-solving skills and a high degree of self-motivation
Ability to work and team effectively with management, and staff members in a multi-tiered support environment
Ability to work in a fast paced environment where rapid response to events needs to be balanced with correct action
English language skills - good written and verbal communication
Knowledge of MS Office, Windows 2000/XP, Lotus Notes, MS Outlook
High level of soft skills, mostly oriented to working with teams/clients
Selects appropriately from applicable standards, methods, tools and applications and use accordingly
Ability to work well within a multi-disciplinary team structure, but also independently
Demonstrates time management skills to ensure alerts are addressed with in the SLA time lines
Communicates fluently orally and in writing and can document troubleshooting steps clearly

Senior Monitoring Tools Engineer Resume Examples & Samples

Hands-on skills in Linux (RH,CentOS,Suse) and at least one database (mysql,oracle,Postgres)
Very good understanding of SNMP, WMI & API concepts
Create Workflows with the understanding of Technical and Functional Design Requirements
Create Workflow and Web Prototypes for Internal Client Engagements
Administer, Maintain and Support the Implementation
Participate in meetings with various Operations and Business Groups in understanding the requirements as well as providing feedback on the technologies used
Work closely with the Command and Control Center (vC3) in exploring possibilities for Auto Ticketing related to Monitoring Alerts when needed
Must be willing to work outside normal business hours, including weekends and nights when necessary
Bachelor’s degree preferably in Computer Science or Equivalent
5+ years’ experience, supporting large enterprise environments

Monitoring Tools Engineer Resume Examples & Samples

Experience with configuring monitoring systems: ZenOSS/Nagios, Splunk, vmware monitoring suite
Strong scripting skills in one or more of: Perl, Python, PHP, Powershell
Sound understanding of virtualization concepts like vSphere and vCenter Management suite
Familiarity with deploying and managing hosted SaaS environment, including automation and monitoring
Very Good understanding of Networking concepts like LAN, WAN, Access Layer, MPLS and Internet
Work closely with our Global Teams including vendor end consultants in the Setup, configuration and management of Monitoring tools
Modify Workflows based on changes in Business/ Operational Processes
Design, Code and test Technical Solutions
Test and document implementations guidelines for new Monitoring technologies being deployed including integration/ automation capabilities where needed
Train the chosen staff (not limited to IT) on the new standards, usage and implementation guidelines
Work with IT operations and other teams on joint testing of new tools technology and features
Provide Tiered support to IT operations as required
8 to 10 years’ experience, supporting large enterprise environments
Previous experience deploying enterprise class tools implementations for larger enterprise or service delivery organizations a must
Expert level knowledge and Service-now implementation experience doing actual integration and custom app dev work

Operations Analyst Am Crm Domestic Collateral Monitoring Resume Examples & Samples

Documentation Preparation and Review
Client & Facility Set-up and Maintenance
Exception Tracking & Escalation Coordination
Data Report Generation
Covenant Process Coordination
Application Folder Maintenance
B.A., B.S., in relevant field
Understanding of credit concepts
Prior exposure to traditional credit products and traditional credit product loan documentation a plus

Monitoring Infrastructure Engineer Resume Examples & Samples

2+ years experience with Splunk including backend administration of indexes and forwarders
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Familiarity with at least one of the following is a plus: Edge enPortalCA, Application Performance Monitoring (Wily Introscope), DynaTrace or HP BSM/Topaz
Advanced technical problem solving skills

Mortgage Lending Production Quality Monitoring Investor & Insurer Ri Resume Examples & Samples

Direct and manage Mortgage Lending Production Quality Monitoring Risk Analyst and Underwriter activities, including performance of comprehensive, loan level analyses of mortgage loans in-process, withdrawn, denied and completed approvals and purchases for adherence to investor/insurer guidelines
Provide leadership in developing real time quality monitoring program for Mortgage Lending production
Provide leadership to ensure that scheduled production-related quality monitoring reports are accurately completed and distributed to appropriate management in a timely manner
Identify, compose, and ensure follow-up of action plans identified during quality monitoring ensuring to escalate any issues that are not being remediated promptly
Ensure Mortgage Lending Production Quality Monitoring Risk Analysts and Underwriters are well trained in areas of Freddie Mac, Fannie Mae, FHA, VA, USDA, and BB&T guidelines and detection of mortgage fraud
Assist Mortgage Lending Production Quality Monitoring Risk Manager in review and interpretation of proposed and existing investor/insurer guidelines
Ensure HUD Branch Office reviews are completed to make sure the branch is setup properly and complies with all requirements set forth by HUD
Ensure reviews of non-originated loans for regulatory compliance with Equal Credit Opportunity Act, Fair Lending, Regulation B and Regulation C (HMDA) are completed timely and meet regulatory compliance requirements
Direct and ensure that production lending center audits are performed as appropriate and deemed necessary
Provide guidance on investor/insurer guidelines requirements to Underwriting Managers, Processing Managers, Group Mortgage Managers and Mortgage Market Managers, Credit Risk Management and senior Mortgage Lending management
Participate and provide leadership in Mortgage Lending Administration (MLA) and Bank initiatives and serve on select oversight committees, including those related to investor/insurer and fraud mitigation
Assist in management of audits performed by investor/insurer and internal/external auditors with respect to mortgage loan production
Provide guidance on sampling methodologies utilized to assure samples are reflective of production mix to ensure compliance to investor/insurer guidelines
Conduct research and analyses and maintain knowledge of emerging production-related industry actions and concerns and report findings to appropriate senior management
Facilitate and actively participate in monthly forum for Underwriting Managers, Processing Managers, Group Mortgage Managers and Mortgage Market Managers, Credit Risk Management and senior Mortgage Lending management to provide results and remediation needs for quality monitoring
Ensure department policy and procedures are developed and maintained
Promote effective communication with business partners to achieve optimum feedback and improve the value of the recommended actions to the line of business (LOB)
Ensure all actions are aligned with BB&T mission, vision, and values
Ten years of mortgage experience, quality monitoring/assurance/control, underwriting, risk management, and investor/insurer guidelines compliance
Five years of management experience preferably in quality monitoring/assurance/control, underwriting, risk management, and investor/insurer guidelines compliance
Strong knowledge of all investor/insurer guidelines, company policies and procedures and the ability to effectively interact with all levels of senior management, Fannie Mae, Freddie Mac, FHA, VA, Federal Deposit Insurance Corporation (FDIC), and Consumer Financial Protection Bureau (CFPB)
Master’s in Business Administration (MBA) supplemental education and experience in residential mortgage lending, including audit, quality control, underwriting or investor/insurer compliance
Strong knowledge of the Unifi mortgage loan origination systems and overall mortgage production processes (e.g. Retail, Correspondent, Home Loan Direct, origination, processing, underwriting, closing, and government insuring)
Experience with identifying operational risks and developing mitigating controls

Operations Analyst Crm Domestic Covenant Monitoring Resume Examples & Samples

Annual Review Coordination
Data Entry and Quality Review
Vendor Work Ordering & Invoice Processing
Collateral Monitoring
Minimum 4 years prior experience in a related position
Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
Understanding of derivatives, FX and participations/syndications
Understanding of credit legal issues and be able to quickly determine sensitivity to business risk
Experience using the Credit Risk Infrastructure tools and applications (ARC, EN, SRGT, CRRT, OWL, SELM, etc) a plus

Team Member Am Crm Domestic Collateral Monitoring Resume Examples & Samples

Review and understand new agreement terms and documentation
Set-up agreement terms regarding collateral in credit systems for ongoing compliance monitoring. If credit systems cannot support the monitoring of the arrangement, set-up the agreement for monitoring offline
Monitor collateral daily and identify non-compliant scenarios. Confirm the accuracy and escalate to Credit and Bankers for resolution plan and date determination
Manage requests for intraday transactions and approve if collateral position and/or covenant compliance is adequate. Intraday transactions are inclusive of cash and security movement within pledged accounts as well as loan and letter of credit draw downs
Manage amendments to original agreement terms, including lending value and covenant requirement changes and ensure they are accurately reflected in credit systems for ongoing compliance monitoring
Manage third party pledge scenarios when the client’s exposure secured by assets held internally is external to JPM AND when the client’s exposure secured by assets held externally is internal to JPM. Regularly update credit system valuations regarding the external assets
Participate in credit system defect identification, UAT testing, and ongoing business requirement discussions
Manage initiatives to resolve control gaps and enhance current processes for further efficiency and effectiveness as needed
Provide analysis concerning portfolio as needed
Strong detail and results orientation
Strong independent judgment and awareness of appropriate escalation
Strong analytic skill
Must be self-motivated and able to work independently
High-level of proficiency in organizing, prioritizing, and managing issues
Intermediate Excel skills
Knowledge of bank systems and loan/credit operations a plus
BA/BS or equivalent in a business field

Windows Monitoring Infrastructure & Development Engineer Resume Examples & Samples

Development and 4th-level support pertaining to Windows Server Operations Management & automation using SCOM
Contribution to the development and support of general JPMC Windows server host patterns
Contribution to the development and support of the firms SCOM platform and all associated technologies
Contribution to the selection of technologies to support JPMC Service offerings
Responsibility to mentor team members and help develop professionally and technically
Working with Lines of Business to identify and articulate business requirements and translate them into technical solutions
Minimum 10+ years of hands-on experience on Windows Server Operating Systems engineering, including 4+ years of experience in complex, distributed environments
Technical proficiency in managing an Operations Manager implementation and troubleshooting all aspects of Operations Manager effectively
Experience in AD, Exchange, Lync, SQL, SSRS, IIS, and clustering highly desirable
Experience in Microsoft Management technologies in the System Center product stack
Ability to deliver patterns and solutions based on industry best practices and architectural requirements
Experience managing multiple projects and priorities
Proven methodical approach to problem identification, problem solving and resolution
Project Management experience highly desired

Team Leader, Deposit Monitoring Resume Examples & Samples

Dollar amount verification and correction
MICR line verification and correction
Transactions and deposit balancing
Review and verification of payment items received through non-client facing channels to ensure appropriate negotiation validations are completed
Client and/or internal adjustments as required
End of day processing
Ensures all processing is completed within established time frames and end of day cut off times across multiple time zones in Canada are met to avoid financial loss and negative client impact
Responsible for ensuring the team is appropriately staffed for all regular and peak events, including ensuring appropriate back up and succession planning is in place
Responsible for the delivery of high quality service to clients and service partners, including high levels of accuracy and adherence to agreed upon service levels and timeframes
Reinforces a continuous improvement mindset in the team by proactively identifying and recommending solutions to recurring errors, service gaps and process efficiency and effectiveness enhancements

Software Developer, Rackspace Monitoring Resume Examples & Samples

Desired Qualities
Strong CS fundamentals
Experience building and operating distributed systems
Experience operating production systems
Appreciation of modular software design and API Design
Experience contributing to open-source projects

Command Center Service Monitoring Distributed Lead Technician Resume Examples & Samples

Recognize severe events as they occur through use of the monitoring tools and engage Command Center Management and Technical Support teams immediately upon awareness of severe technology degradation
Receive calls from internal clients and drive execution of CCS standard procedures amongst all team members
Use the monitoring systems to conduct in-depth analysis and provide the Command Center Management and Technical Support teams an immediate health check on the technology infrastructure that may be involved in the incident
Ability to work in a fast-paced operations environment
Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience

Application Infrastructure Monitoring & Capacity Engineer Resume Examples & Samples

Collect and validate resource and workload demand data from various infrastructure components (AIX / Linux / MS Windows) and applications
Use of statistical functions to correlate various data elements to establish trends and forecasts
Lead the design and development of monitoring solutions via various bank approved products
Reuse/Build a monitoring model with integration points between custom business applications and other monitoring solutions ( Apica, Wily, Edge, AppDynamics, etc )
Produce periodic capacity reports/presentation using PowerPoint , Excel or Microsoft SharePoint Services
Work with developers on monitoring parameters and help script the necessary agents
Explain tools and mentor local and offshore resources on how to best use the monitoring systems and proper alert routing
Interface with Architecture, Development and other LOB teams to provide input on monitoring/capacity and gather requirements for forecasting
Work with LOB contacts to understand business drivers and capacity impacts for new and existing applications
Work with the performance team to understand production capacity impacts for new projects based on performance test results
Create new work flows for process improvement
Manage small projects/initiatives
6-8 years work experience in a large computing environment with a mixture of MS Windows, Linux and AIX distributed servers. Hands-on experience or knowledge of monitoring tools, capacity reporting and planning for distributed database, analytical and data warehouse infrastructure
Computer Science degree or equivalent experience
Ability to work independently or with a team of capacity engineers
General knowledge of various server hardware configurations and performance characteristics are a plus
Database and data warehouse knowledge and capacity drivers

Collateral Monitoring Operations Manager Resume Examples & Samples

Ensuring system to system collateral reconciliation outages are identified and remedied in a timely manner
Managing the sworn document and notary process per regulatory and Bank requirements
Supervise original document filings that secure Bank’s lien position
Overseeing the wire callback process
Understanding loan documents
Reviewing and monitoring tickler reports
Reviewing production dashboards, ensuring SLAs are met and report numbers to management
Mentoring, training and assisting new and existing team members
Conduct team meetings and 1:1 meetings with staff
Prepare and conduct performance reviews. Monitors sick/personal/vacation days of staff
Bachelor’s degree preferred and 8+ years of prior loan operations experience in a banking or financial services industry
Prior supervisor/management experience a must
Detail Oriented - Understands the importance of details and seeks to understand their impacts; takes methodical approach to tasks
Customer Service Oriented – Comfortable communicating with internal/external clients on the phone and via email; possess a desire to own and resolve issues
Team Oriented- Readily shares information with staff, peers and management; can teach others; willing to assist wherever needed: works toward team success and goals
Commercial Loan systems knowledge including, but not limited to, ACBS, Loan IQ, VLS, RLOTS, and Apstar
Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals
Technologically Adept- Proficient in use of all MS Office programs; can navigate multiple applications making use of shortcuts; can quickly adapt to new systems

IT Cyber Threat Monitoring & Response Manager Resume Examples & Samples

Manage processes and programs that provide the Threat Intelligence program with information needed to make data-driven security decisions
Manage a strong reference architecture methodology for threat management and the deployment strategy
Implement threat management strategies, standards, procedures and accountability policies at enterprise-level
Work with peers on tactical and strategic issues identified in production, lab and hosting environments and on analyzing and tracking risk-remediation plans
Manage implementation of threat management program goals, including
Attract, coach/develop, retain and motivate a world-class security leadership team. Make personnel recommendations/decisions regarding employment, career development, performance evaluations, salary changes, promotions, transfers, and terminations within policy and guidelines
Bachelor’s degree in Information Security or related field, or equivalent education and experience
Ten years of IT-related management experience or equivalent combination of training and/or related experience in a corporate environment, large financial services organization or large information security environment
Experience securing platforms and operating systems
Expertise in industry standard threat and vulnerability controls
Solid understanding of application security fundamentals and secure coding practices (e.g. OWASP, SANS, WASC); mobile security fundamentals and secure mobile coding practices; enterprise networking (e.g. OSI model and TCP/IP); and security frameworks (e.g. ISO 2700X, NIST, CIS)
Expertise and keen interest in emerging information security trends and technologies
Information security and control certifications (e.g. CISSP, CISM, CEH, PCI QSA, CISA, CRISC)

Service Monitoring Distributed Lead Technician Resume Examples & Samples

This position will facilitate daily workflow distribution amongst the available staffing base for specific command center function. This includes handling workflow re-allocation in response to dynamic operational needs or unexpected staffing challenges while maintaining minimum coverage levels for the function or engaging management for escalation
Possesses the necessary technical skills and managerial acumen required to drive critical issues to resolution through direct engagement and collaboration with partner organizations across CTI
Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational workload
Ability to work through a multitude of challenges/obstacles in order to achieve the desired end result
Ability to provide clear and detailed documentation of all technical troubleshooting tasks performed on all incidents in order to maintain proper continuity in a 24x7 operations center environment

Collateral Monitoring Team-document Processing Specialist Resume Examples & Samples

Review and research legal documents through on-line file/image workbasket
File documents to secure Bank’s lien position, including titles, mortgages and UCCs
Remedy rejected filings in a timely manner
Perform reconciliations of collateral items against loan systems and research outages
Notarize loan documents and process per regulatory requirements
Manage tickler reports for customer and vendor follow-up
Adhere to compliance and regulatory requirements
Meet or exceed established Service Level Agreements
Exercise judgment, discretion and prioritization
Participate in projects and working groups as required
3-4 years of prior loan operations experience in a banking or financial services industry
Detail Oriented- Understands the importance of details and seeks to understand their impacts; takes methodical approach to tasks
Ability to speak on the telephone in a clear and concise manner and with a professional tone
Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals
Customer Service Oriented – Candidates are comfortable communicating with internal/external clients on the phone and via email; possess a desire to own and resolve issues
Team Oriented- Readily shares information with peers and managers; can teach others; willing to assist wherever needed: works toward team success and goals
Technologically Adept- Proficient in use of all MS Office programs; can navigate multiple applications making use of shortcuts; can quickly adapt to new systems
Commercial Loan systems knowledge including, but not limited to, ACBS, Loan IQ, VLS, RLOTS, and Apstar
Strong organizational, time management and prioritization skills with ability to multi-task efficiently
Knowledge of loan documentation preferred
Flexibility to work additional hours/Saturday’s when volumes dictate
Ability to work in a fast paced highly productive environment

HPA Monitoring Program Analyst Resume Examples & Samples

Responsible for Synchrony Financial HPA monitoring program including development of appropriate policies, procedures and standards
Support enhancement of the HPA monitoring program to ensure compliance with regulatory and audit requirements
Ensure Synchrony Financial IT understands monitoring program deliverables
Establish IT HPA monitoring scheduling frequency
Develop dashboards/metrics to present HPA monitoring results to IT leadership team
Work with Synchrony Financial stakeholders to review results of HPA monitoring program and identify gaps
Perform root cause analysis for identified gaps
Determine solutions to address gaps
Track any corrective action plans generated during HPA monitoring
Interface with GE Capital to ensure investigation and response to GE Capital HPA alerts per established timelines until separation
Review and approve HPA access to Synchrony Financial environment
Manage SAPM/SUPM access for Synchrony Financial
Design/Run queries on SPLUNK
Bachelor’s Degree or equivalent, relevant work experience
Hands on experience in supporting enhancement of the HPA monitoring program to ensure compliance with regulatory and audit requirements
Self-motivated; ability to multi-task with strong analytical skills
Should have completed 18 months in GE and 12 months in the current role
Should not be on performance improvement plan
Minimum 3 years combined successful work experience as a system development programmer/analyst
Previous work experience as an IT auditor/Internal Control/Quality Assurance
Previous work experience in a regulated environment

IT Application Performance Monitoring Specialist Resume Examples & Samples

Proven track record of minimum 2+ years of engineering experience for a vendor application performance monitoring solution (for example with Precise i3, AppDynamics, Dynatrace)
Certification or expertise on Linux and Windows
Certification or expertise in Oracle DBMS, SQL Server and/or Sybase
Software engineering in Java/JEE or Microsoft .NET is a plus
Software packaging knowledge for Linux (RPM) and Windows (MSI) is a plus
Excellent analytical troubleshooting skills and ability to own problems through to resolution
Team player and autonomous
Fluent written and spoken English, German as an additional asset

Lead Analyst Monitoring Resume Examples & Samples

Perform daily review of incoming security though detection based tools including, IDS, SIEM, and NAC technologies
Utilize the data collected, adhere to the Synchrony Incident Response Plan and partner with internal CIRT to investigate security relevant activity
Bachelor’s degree and minimum of 2 years of IT experience or in lieu of degree, HS diploma and minimum of 4 years of IT experience
Minimum of 2 years of SOC or CIRT experience, with minimum of 5 years in a related information security discipline
Previous experience in a SOC or NOC working on a SIEM environment
Experience with security platforms such as Symantec SEP, Sourcefire IDS, or ForeScout as an administrator or analyst
Prior experience with Splunk ES, ArcSight, Symantec SIM, QRadar
Strong understanding of alert security triage and documentation for escalation to an incident response team, should understand workflows for tickets, case management, etc
Strong understanding of information security concepts including attack types, security technologies and be able to take the correct action (tuning/escalation/ignore) based on the events they encounter

Gf-re-engineering & Monitoring Volume Optimization Resume Examples & Samples

Minimum of 10 years relevant experience in large, complex environments including statistical/data analytical skills, data quality validation, descriptive statistics and predictive modeling experience
Minimum of 3 years experience managing in a matrix environment and managing resource assignment to significantly reduce task switching
Minimum of 8 years experience in successfully implementing projects in the financial services industry, preferably with Operations experience
Minimum of 8 years experience in working across technology, compliance and business lines and managing interdependencies between different stakeholders
Mantas, AML monitoring systems and Spotfire experience is a plus
Knowledge of the local/regional laws and regulations applicable to anti-money laundering is a plus
Retail banking, small business banking, commercial, institutional and private banking is preferred
Exceptional methodical analysis and problem solving skills including the ability to translate complex statistical approaches and resultant data sets into actionable recommendations and decision making artifacts
Ability to analyze and address end-to-end business processes to facilitate transformation projects that improve customer and shareholder value
Demonstrates an understanding and application of analytical techniques (e.g. statistical sampling, predictive modeling)
Exceptional ability to effectively communicate (both written and verbally) through all levels of the organization including the ability to translate technological concepts into easily understood presentations and provide management and senior management with clear and accurate understanding of opportunities, options, risks and impacts in all aspects of decision making regarding AML systems
Proven ability to drive results and manage to changing priorities including the capability to plan for the unpredictable, evaluate risks and articulate control plans; proven ability to build exceptional teams, work well with a variety of people and be flexible in taking on different roles/responsibilities as projects change
Mature and self-motivated with the ability to make decisions independently, in the absence of detailed instructions and to set priorities as needed
Able to coordinate and deal with various level and conflicting time demands
Initiative, creativity and attention to detail are essential
Conceptual and creative thinking (outside the box)
Ability to work non-standard business hours including weekends and holidays as determined by the business needs
Minimum of Master’s degree in Economics/Finance or technical subject is required
Prefer Post graduate degree or PhD/MBA if possible

Direct Monitoring Consultant Resume Examples & Samples

GEA Siebel data entry, updating, and reporting - based upon originator communications and attending pipeline meetings
Bachelor's Degree with 3 years administrative experience (or highschool diploma/ GED and 7 years of related administgrative work experience)
Strong Excel skills (i.e. filtering, pivoting, vlookups, maintenance, formatting)
Experience working with CRMs (Siebel preferred) or ability to quickly adapt to system platforms (Siebel and Business Objects Thin Client)
Demonstrated customer service/communication skills
Data Entry experience
Financial Services industry experience including high-level understanding of loan origination/approval process. · Effective multi-tasking skills. · Detail-oriented. · Problem solving abilities

Level Operations Performance Monitoring Resume Examples & Samples

Perform KPI monitoring and provide fault management on specific network nodes: BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS), E-NodeB(for LTE)
Logging the performed activities in specifically ticketing tools
Knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
Knowledge of access medium technologies: FDMA,TDMA,CDMA,OFDM
Experience of multivendor products: NSN, Huawei, ZTE, ALU is a plus
Knowledge of data networking technologies is a plus
Knowledge of Core or transmission protocols & technologies is a plus
Knowledge of UNIX or LINUX operating systems is a plus
Proven experience in remote or site Operations(design,planning,optimization,integration,acceptance,commissioning,testing,support) of related nodes
Often communication with contractors/partners/customers as well as with various internal units and stakeholders

Mortgage Lending Production Quality Monitoring Risk Analyst Resume Examples & Samples

Order re-verifications (e.g. verification of employment, deposit, occupancy) for loans that go through the Quality Monitoring Department for review in adherence with investor/insurer guidelines
Evaluate completed re-verifications (e.g. verification of employment, deposit, occupancy) for investor/insurer requirements to make sure the fields are completed properly and discuss any discrepancies with the individual completing the form
Assist with data/documentation gathering for audits performed by internal/external auditors
Analyze data and assist in production of scheduled quality control reports
Consult with Mortgage Lending Production Quality Monitoring Risk Underwriter I and II as to potential material findings with respect to violations of investor/insurer guidelines, state/federal regulation, bank policies or suspicious mortgage loan activity
Support Regional Mortgage Production Offices, Regional Production Support Centers, Correspondent Lending and other areas of bank in regards to investor/insurer requirements or issues
Three years of recent experience in mortgage loan origination operations (e.g. Retail, Home Mortgage Direct and/or Correspondent Lending)
Detail-oriented, motivated and function well in a team environment
Supplemental education and experience in residential mortgage lending, including audit, originations, processing, quality control, underwriting, or regulatory compliance

Corporate Credit Monitoring & Workouts Resume Examples & Samples

Proactively monitors and assesses assigned weak borrowers/industries including market data such as share price, EDF, CDS or loan secondary price or other appropriate indices and reports the information and its impact on credits/industries and recommends action plans to Senior Management in a timely manner
Aptitude to write well organized, accurate and in-depth reports based on information gathered
Other skills/abilities/knowledge
Solid time management skills
Consistently demonstrates effective negotiation, verbal and written communication skills
Capable of working well independently and in teams
Strong knowledge of Mizuho’s credit policies and procedures
Effectively analyzes and solves problems/issues
7+ years of relevant experience preferable

AVP Database Monitoring & Auditing Resume Examples & Samples

BMC Client Management tools expertise and Administration
Installation, tool architecture, and deployment
Discovery of infrastructure for SW distribution
Tool integrations with BMC ITSM suite
1 year of experience with the Guardium system version 8 or 9 including implementation, administration, and operational support
1 year of experience on both Data Activity Monitor (DAM) and Vulnerability Assessment (VA) products
3 year of experience working with Data Privacy tool or Security applications
Strong working knowledge of databases: MS SQL, Oracle, DB2
Knowledge of SQL language, Data Modeling, Database Catalogs, Schema
Advance knowledge of networking, TCP/IP, FTP, SCP, firewalls, ACLs, Authentication protocols, Authorization, VPN, PKI, and Encryption
Knowledge of Directory Services including Active Directory, LDAP, and TDS
Knowledge of F5 load balancers
Excellent oral/written communication and organizational skills

Manager, Portfolio Monitoring Analytics Resume Examples & Samples

5-10 years work experience in Business Financial Services and/or supporting functions
Sound knowledge of Small Business and Commercial lending and risk management processes and/or portfolio monitoring & compliance practices
Strong relationship management and collaboration competencies
Analytical mindset and ability to integrate information from multiple sources
Good organizational awareness
Strong execution excellence
Collaborative / consultative approach
At least 3 years working experience with large relational databases
Intermediate/Advance SQL
Intermediate SAS
Intermediate Oracle BI
University-level degree (MBA preferred)

Enterprise Monitoring Platform Administrator Resume Examples & Samples

Priority setting
Comfort around higher management
Integrity and trust
Peer relationships
Focus on customer
Acts quickly and decisively
At least 8-10 years direct hands on experience in sustaining enterprise class monitoring tools
Knowledge of the overall requirements and best practices for systems management support of Unix, Windows, AS400 and Linux servers
Strong knowledge of system monitoring processes and the operational requirements of tools
Strong understanding of virtual server environments with regard to both hardware and software monitoring requirements
Knowledge of the overall requirements and best practices for application monitoring support
2-3 Years experience with scripting languages such as Perl, VBScript, Java, Python, and/or Powershell
Hands on technical experience with various vendor-monitoring packages including HP OpenView, HP SiteScope, CA APM, CA Nimsoft, Microsoft System Center Operations Manager 2012 (SCOM), SevOne, HP Network Node Manager (NNM), HP OneView, or New Relic
Strong interpersonal skills for written, oral and face-to-face communications
10-15 years experience in System Admin of Enterprise Class Monitoring Tools
IT experience in an outsource services organization providing infrastructure services
Experience/knowledge with ITIL methodologies and services

Call Monitoring Consultant Resume Examples & Samples

Call monitoring of phone based interactions with Macquarie clients
Provide feedback/coaching to consultants on the quality of their client interactions
Provide reporting to the business on the quality of the service provided to our clients
Work collaboratively with internal stakeholders and 3rd Party providers
Ensuring excellent levels of service delivery to clients
Strong understanding of financial services products, regulation and compliance
Proven client service experience and a high level of attention to detail and the tenacity to follow through
Proven track record with accuracy and quality of work
Client-centric approach and willingness to provide exceptional client service at all times
Flexibility and a can-do attitude
Experience in Social Media complaints management would be viewed favourably

Collateral Monitoring Team-data Document Preparation Specialist Resume Examples & Samples

Detail-oriented with a strong emphasis on quality
Experience with reading and interpreting loan and compliance documentation
A strong analytical, interpretive and problem solving skill
Understanding notary and sworn document requirements is strongly preferred, but not required
Demonstrate verbal and written communication skills and excellent analytical skills
Strong time management, interpersonal and people skills
Demonstrate the ability to function in a joint, cooperative manner
Intermediate to advance use of Microsoft Word, Excel, Access and SharePoint
Knowledgeable in VLS, RLOTS, ACBS, Ivault, Loan IQ, ABLE and/or DealWorks
Bachelor’s Degree a plus; 1-3 years of professional experience in financial services or equivalent is required
Prior loan documentation review experience preferred
Previous quality control or compliance experience a plus
Proven track record of prioritizing workload to meet or exceed client expectations
Ability to quickly adapt to change

Collateral Monitoring Team-document Processing Specialist Resume Examples & Samples

Complete file/image requests for internal and external clients
Locate and scan documents stored at Iron Mountain
Understand and follow Bank policy and established procedures
Strong knowledge of loan documentation required; paralegal certificate a plus
Customer Service Oriented – must be comfortable communicating with internal/external clients on the phone and via email; possess a desire to own and resolve issues

Event Monitoring Technician Resume Examples & Samples

Good problem-solving skills and a high degree of self-motivation
Ability to work and team effectively with management, and staff members in a multi-tiered support environment
Ability to work in a fast paced environment where rapid response to events needs to be balanced with correct action
English language skills - good written and verbal communication
Knowledge of MS Office, Windows 2000/XP, Lotus Notes, MS Outlook
Selects appropriately from applicable standards, methods, tools and applications and use accordingly
Ability to work well within a multi-disciplinary team structure, but also independently
Demonstrates time management skills to ensure alerts are addressed with in the SLA time lines
Communicates fluently orally and in writing and can document troubleshooting steps clearly

Monitoring Dashboard Engineer Resume Examples & Samples

Train support teams on tool usage and alert response
Establish related monitoring standards, processes and best practices
Collaborate with various teams to improve monitoring coverage
Resolves and implements complex and/or integrated monitoring issues
Follows established procedures and performs assigned tasks
Utilize industry standard technologies to insure the integrity of recoverability of servers; backups, patch installations, performance monitoring, etc
Work with project and application development teams to implement new business initiatives as they relate to cloud services
Work with application teams to troubleshoot complex problems that impact customer ability to perform required business functions
Demonstrated ability using and administering log management tools such as Splunk
Demonstrated ability using and administering APM tools such as AppDynamics, AppInternals, etc. (SCOM and River bed)
Demonstrated ability using and administering monitoring tools such as SCOM
Demonstrated ability using and administering performance and capacity planning tools
Demonstrated ability to establish requirements from technical and non-technical resources
Demonstrated understanding of a three-tier web architecture
Demonstrated understanding of networking technologies and protocols
Strong analytical skills and proven methodical problem-solving skills
Ability to communicate cross functionally and at all levels
Proficiency with MS Office products (i.e. Word, Excel, PowerPoint, Visio, and Project)
Superior project management and organizational skills with ability to multi-task or reprioritize resources or tasks

Auditing & Monitoring Associate Resume Examples & Samples

Execute and manage supplier social audit process which includes scheduling, audit report review and analysis, Corrective Action Plan (CAP) verifications, and submitting auditor feedback
Maintain auditing database with current auditing information
Follow up with suppliers and auditors on a daily basis to obtain outstanding information and status updates
Monitor factory database for compliance ratings
Participate in conference calls with global suppliers in different time zones as needed
Support remedial programs by tracking visits in the database and reviewing all consultant reports
Navigate, extract, and analyze data from several internal systems to create reports
Supplier Data Management: Compile and review supplier data to create reports, dashboards, and visual aids for presentations
Extensive social compliance research via various channels including the internet and other social and periodical media
Participate in ad hoc projects; provide strategic analysis to assist in the decision making process
Active contribution to overall department goals and achievements is expected
Attend industry conferences and meetings and build relationships with peers in other companies

Head of IT Risk Monitoring Resume Examples & Samples

Integration of business complexities with risk & controls discipline– Bring in depth knowledge of control requirements for ensuring effective IT Risk Management for GI&TRM, Technology and Banking businesses together with compliance, audit, risk, and controls. Identify intricacies and nuances of the GI&TRM and the Technology business that require a substantially higher level of risk management. Identify inherent risks in processes and ensure that new products & initiatives have the right controls in place. Evaluate processes, test controls capabilities and identify loop holes
Business Governance and Controls (compliance & controls) – Provide focus and oversight of data management, transit and GL management, reconciliation inventory, balance sheet control capabilities, income statement controls, independent control testing, Confirmation Matching, SOX and regulatory compliance. Create new control standards for business reconciliations, attestations, affirmations and escalations
Establish a Regulatory Compliance capability for GI&TRM in support of the bank strategy to establish a strong and robust compliance program and supporting sub-compliance programs, including interfaces to regulatory bodies and internal Compliance groups
Act as the key relationship holder, representing Technology to corporate support areas including but not limited to Entity and LOB Finance groups, Compliance, Enterprise Risk Management, Audit, Legal and external audit functions
T&O senior management
GI&TRM Leadership Team
Corporate Support Areas (e.g. Privacy, Compliance, HR, Info Security, Finance, IT Risk, BCM)
Other Operational Risk groups (e.g. P&C ORO, PCG ORO, eg. Technology participation in Business RCA)
Corporate Operational Risk Management
Corporate Audit Division
Shareholders Auditors
Sox Program (FCG)
Broad business acumen
Expert knowledge of operational risks, audit as they relate to a technology group
Expert knowledge of IT related risks and controls
Working knowledge of T&O pillars
Working knowledge of CoBit, risk and audit practices
Working knowledge of ITIL
Working knowledge of Information Security control requirements/best practices
Strategic vision and planning ability
Strong conceptualization, presentation and communication skills
Ability to work with senior executives and regulators
Enterprise view
Ability to Influence others

Enterprise Monitoring Architect Resume Examples & Samples

Iteratively document and improve design and implementation approaches, services provided, and usage processes and approaches
Create and maintain technology design and implementation deliverables, including architecture artifacts
Provides essential input into the selection and evaluation of new technologies or applications in support of Domain and Enterprise Architects
Experience implementing technologies with enterprise-wide impact
Bachelor’s Degree in Computer Science or a related field and a minimum of 8 years of related experience

Credit Risk Monitoring Resume Examples & Samples

Bachelor's degree in finance or related discipline
At least 2 years relevant risk experience ideally from another private bank, wealth management, retail bank or financial institution
Good knowledge of Excel
Good communication skills in English and Chinese languages

Transactions Monitoring & Process Insights Leader Resume Examples & Samples

1) Responsible for managing Audit team for handling Operations, Fraud Control Unit, Customer Services & Collections process audits
2) Responsible for identifying and setting up rigorous control mechanisms across various processes in Operations, Fraud Control Unit, Customer Services & Collections to ensure that various process gaps are highlighted/ fixed and processes are run
3) Responsible for evaluating and measuring the decisioning Quality/ process quality and efficiencies for various processes in Operations, Fraud Control Unit, Customer Services & Collections efficiently
4) Responsible for ensuring implementation of scientific, dynamic & statistically significant sampling strategies across various audits/control steps
5) Regular interaction/ communication with key stakeholders like risk/services/compliance process owners etc. to cater to their requirements with respect to the controls required
6) Shall be responsible for initiating key policy/ process changes, which will drive improvements in key Metrics like accuracy, process efficiency, Turnaround time etc. This shall include regular interaction with various stakeholders like Operations, Risk, FCU, Customer Services, Collections & Compliance
7) Support other key business Initiatives/projects which will have an impact on key business metrics
MBA with 8+ years of equivalent work experience in the Financial Services field
At least 3 years leadership/ team building experience with a solid track record of coaching, building both strong cross-functional alliances and motivating others to act in a boundary less fashion
Proficiency and expertise in MS Office Word, Excel, PowerPoint
Must have proven strong analytical and problem solving skills
Ability to manage multiple priorities and respond to urgent management requests with confidence and vigor
Certification like CIA for external candidates
Ability to challenge the business (including assumptions made) and influence positive change in the organization
Ability to suggest policy changes to key stakeholders that will improve overall risk and control framework/program
Quality Exposure; Six Sigma Green Belt/ Black Belt
CIA certification
Ability to deliver internal audit’s point-of-view with respect to the subject areas
Possess good project management skills, make sound decisions, and exhibit initiative and intuitive thinking
Strong oral and written communication, presentation and facilitation skills

Risk Monitoring & Control Analyst Resume Examples & Samples

Highly organized, self-motivated, and action oriented
Must be self-starter
3- 5 years of experience
Demonstrates strong analytical abilities and a well-rounded perspective of the client systems and the corporate environment
Strong Excel and systems knowledge, solid working knowledge of multiple data analysis tools including Tableau, and business process flows
Works independently and serves as a resource on departmental projects
Must exhibit cross organizational thought process to help demonstrate how areas interact through data analysis
Must also exhibit a process improvement mindset to help drive efficiencies through data analysis
Must be able to partner with IT representatives to resolve data issues
Must exhibit strong time management and organizational skills and ability to balance multiple requests
Business process modeling/Visio

Event Monitoring Resume Examples & Samples

Good problem-solving skills and a high degree of self-motivation
Ability to work and team effectively with management, and staff members in a multi-tiered support environment
Ability to work in a fast paced environment where rapid response to events needs to be balanced with correct action
English language skills - good written and verbal communication
Knowledge of MS Office, Windows 2000/XP, Lotus Notes, MS Outlook
Selects appropriately from applicable standards, methods, tools and applications and use accordingly
Ability to work well within a multi-disciplinary team structure, but also independently
Demonstrates time management skills to ensure alerts are addressed with in the SLA time lines
Communicates fluently orally and in writing and can document troubleshooting steps clearly

Operations Lead-monitoring Resume Examples & Samples

Have end to end responsibility to ensure all operational KPIs are met by the services within the Monitoring portfolio
Be an escalation point for the services being delivered through Service Portfolio
Be an escalation point for Major Incident management
Be responsible for the creation, maintenance and enhancement of the Operational Strategy
Be responsible for the alignment of Operational engineering tasks to the service roadmap and QEPs (Book of Work)
Be responsible for analysis of operational metrics to drive continuous improvement be that resource, cost or process
Be responsible for regular reporting as defined by the Service Owner and/or Service Management
Liaison with peer Support Owners on global delivery and consistency of services
Act as an operational domain expert and thought leader for the operational function
Liaison with vendor partners to manage their service delivery and efficiency
Be responsible for Service Management process execution (e.g. escalation, engineering, root cause analysis, vendor engagement, technical incident management, etc.)
Identify and drive operational cost target commitments
Drive appropriate operational workforce management practices to ensure cost and resource right sourcing and sizing
Be responsible for operational service delivery (quality, timeliness, cost) across our platform portfolio (business and service facing)
Be responsible for Service communications
Liaise with the Service Owner for the review and renewal of support maintenance contracts

Loan Monitoring Tech Lead-executive Director Resume Examples & Samples

Managing application development teams who support existing applications – both in-house developed as well as vendor based
Partnering with architecture to develop and execute a roadmap for a future state platform that will meet the evolving needs of the business
Helping the business think ‘out of the box’ in terms of how technology can support their needs, with particular emphasis on workflow and data analysis
Strong client engagement and communication skills,
Driving transformation/change activities aligned with JPMorgan’s Global Technology DRIVE objectives including developing and executing on a location strategy, optimizing our mix of employee and contractor resources, adoption of development standards and toolsets, and ensuring compliance with our control agenda
A proven track record driving change with a business partner
Experience managing a diverse set of stakeholders
Experience managing global teams of developers, including off-shore teams
Diversity of technical experience, inclusive of workflow, rules engines, quantitative development, and data visualization and analytics
Comfortable working in ‘green field’ environments
Experience working with and influencing software vendors
Proven ability to partner and influence across the broader technology organization

Senior Assistant Manager Marke t Risk Limit Monitoring Group Resume Examples & Samples

Assist in providing leadership and on-going direction, guidance and counsel to employees to optimize staff performance, conduct, teamwork and enhance morale through
Assist in setting of goals, performance expectations and providing on-going performance feedback,
Assist in developing policy and procedures for new products as it relates to market risk limit monitoring,
Keeping knowledge current of the systems and technology within the industry and communicating the same to staff members,
Enforcing observance of policies, procedures, practices and operating routines, including management controls; and
Measuring and managing volumes and performance in a manner that will maximize operational efficiency and control associated costs
Assist in Implementing appropriate levels of supervision, enforcing strong internal controls over daily operations to ensure activities are effective and efficient in its execution
Oversee the daily monitoring of all trade activities against approved limits and report all exceptions to the appropriate Units and Senior Management in a prompt manner
Contribute to the protection of the Bank from exposure to loss by ensuring compliance with Bank policies, procedures and limits. In addition, ensuring the prompt and efficient investigation of all inquires brought to the group’s attention
Providing other task and/or management support to implement major project initiatives through to completion, as required
Provide back up to the Sr. Manager of the Market Risk Limit monitoring and reporting group as required
Other duties assigned
The incumbent must have a good understanding of the Bank’s Limit Control Sheets, policies and procedures. In addition, a sound understanding of its trading policies, as well as, market practices, regulatory requirements and the inherent risks associated with all of the products processed

Neurodiagnostic Tech-intraoperative Monitoring Resume Examples & Samples

0-1 years experience performing intraoperative neurophysiological monitoring or equivalent skill set
Registered by the American Board of Registered Electroencephalogram Technologists for Neurodiagnostic / EP Studies and preferred CNIM (Certified Neurodiagnostic Intraoperative Monitoring) Studies within one year of employment
Valid BCLS certification for the healthcare provider

Call Monitoring Specialist Resume Examples & Samples

8-10 years of work experience in Client Service, Business Risk, Compliance, or other related experience
Knowledge of Banking and Securities related Regulations and Citi Private Bank Policies and Procedures and a proven ability to manage projects and conduct training
Strong interpersonal, verbal and written communication skills as well as organizational and analytical skills
Language Skills: English/Spanish/Portuguese
Ability to quickly adapt to change, multi-task, work independently with little supervision
Moderate to advanced experience using the standard suite of MS Office products in addition to comfort using Web-Based systems in general is also preferred
Licensing preferred (i.e., Series 7)

Comml Loan Monitoring Spec Resume Examples & Samples

General Summary* Responsible for maintaining Loan Monitoring System (LMS) by updating the system upon receipt of required document reporting. Additional duties may include performing initial setup in the LMS system of reporting and financial covenant requirements for new, renewed or modified loans as stated in the Loan/Credit and/or Guaranty Agreements
Monitors assigned Market Group email box daily and handles all incoming work in a timely manner
Reviews Loan and/or Credit Agreements, Guarantor Agreements to determine covenant monitoring requirements
Enters loan/guarantor covenant monitoring requirements into LMS based on Month-end Booking Report along with CLO Modification emails to complete monitoring setup
Prepares Covenant Calculation Spreadsheet Template
Updates LMS for various requests including, but not limited to, Relationship Manager, Cost Center and Guarantor changes along with in-activating paid off loans
Manages workload to maintain Service Level Agreement (SLA) metric requirements
Performs research related to customers, when necessary
Cross trains within LMS Team and performs other duties as assigned
Requires previous experience in lending and loan documentation within a banking environment
Must have prior work experience in Loan Operations, Funding Desk, Underwriting, Loan Review, Loan Administration or Internal Audit
Demonstrated organizational skills and detail-oriented
Must be driven to complete tasks timely with the ability to multi-task and meet deadlines in a fast paced environment
Bachelor Degree in Business, Finance or Accounting or Associates Degree
Knowledge of Google Mail/Sheets, and AFS Level III

Senior Audit Manager AML Monitoring Resume Examples & Samples

Have a minimum of 7 years functional knowledge of AML compliance with focus on quantitative analysis to include AML scenario model development, Model validation, predictive modeling, risk analytics, optimization techniques, AML investigations, SAR decisions, and regulatory compliance
Interacts with regulators on a frequent basis
CAMS certification is a strong plus
Specific subject matter expertise regarding AML compliance disciplines with focus on quantitative analysis to include: AML scenario model development, Model validation, predictive modelling, risk analytics, optimization techniques, AML alert analysis and investigations, SAR decisions, and regulatory compliance
KYC, AML, Risk Assessment and Sanctions are a plus
Expertise in developing Anti-Money Laundering (AML) detection models in financial industry a strong plus

Senior Audit Manager AML Monitoring Resume Examples & Samples

Have a minimum of 7 years functional knowledge of AML Transaction monitoring, also known as business transaction management involving supervision of critical business applications, controls and services for AML transactions that flow across the application infrastructure
Experience working with transaction monitoring tools used to oversee intelligence used within each component, as well as the links between any of the components as related to AML
Understanding of relationship of a customer profile and specific details relating to that customer with transaction monitoring
Have experience in working with AML programs that have been established to comply with the local and U.S. regulatory requirements, second line of defence policies and procedures, provisions and guidelines established by the federal regulators and other related agencies as
BA/BS or equivalent,

Event Monitoring Technician Resume Examples & Samples

Insure every alert contains a scripted response and ownership of the service/application specific procedural steps used to respond to alerts
Insure the event monitoring team has the necessary access to perform the required action to resolve the alert
Insure sufficient information is entered into ticket to enable Service Desk or another Tier 3 group to action the alert
Maintain appropriate control methods around how alerts are introduced into the environment
Stabilize Service Delivery by learning and maintaining operational skills for each event monitoring console: (OVO, SCOM, NNMi)
Enable standardization of processes and working practices
Drive consistency in service delivery by supporting one unified operate model
Insure manual checks are being completed to confirm the health of systems where automation is not possible
Perform defined Housekeeping tasks that are required to insure that all consoles are operating in clean state and only active alerts are displayed
Identify what element of the infrastructure that an alert relates to and be able to identify the correct documentation to be used that defines what actions are to be performed
Consider if the alert relates to a new incident, or whether it is part of another incident that has already been identified
Think quickly and make the right decision is critical
Windows 2003
Active Directory (preferred)
Ability to work in a face paced environment where rapid response to events needs to be balanced with correct action
English language skills-good written and verbal communication
Knowledge of MS Office, Windows 2000/XP

Mgr, Collateral Monitoring & Administration Resume Examples & Samples

Monitor all processes executed by the Collateral Monitoring & Administration team within Engineering Operations
Oversee the functional stability and effectiveness of the collateral lifecycle. Ensure that business needs are met and industry best practices are able to be implemented for the functional areas within the collateral life cycle within BBVA USA, while also ensuring that collateral management policies and procedures are aligned with BBVA USA policies and specific rules and with U.S. standard practices and regulations
Oversee the execution and effectiveness of all monitoring processes assigned to the Collateral Monitoring and Administration Group
Collaborate with the Loan Operations Division Manager regarding Collateral Management and work to implement new methods for improving collateral governance within the collateral lifecycle
Collaborate with the Enterprise Risk Management Collateral Governance Manager to ensure policies, procedures and metrics are appropriate for maintaining and improving collateral governance within the collateral lifecycle
Analyze upcoming projects and initiatives for collateral impact. Develop escalation process in conjunction with Collateral Governance Manager and Loan Operations Division Manager
Manage all communication and training initiatives regarding collateral management, ensuring ongoing education programs are established
Responsible for ensuring each functional department within the collateral lifecycle has updated processes and procedures and conducts area specific training as to impress the importance of collateral governance and to provide adequate preparation for the execution of tasks involving collateral
Establish Collateral Management Group Training and Education program to cover collateral governance framework, regulatory and policy updates, best practices, FAQs, and other as-needed issues
Facilitate the resolution of issues submitted regarding Collateral Management or raised in the Collateral Working Group
BS/BA degree in relevant field, including hands-on managerial business experience and specific knowledge of collateral or risk- related processes in retail, commercial, or corporate and investment banking lines of business
Demonstrated leadership skills with the ability to effectively motivate and manage a team
Experience in planning, organizing, directing or leading projects and initiatives (in project management and project sponsorship roles)
Well-established verbal and written communications skills – with a demonstrated ability to effectively interact with senior and executive level managers
An established record of creating relationships and bridges with peer organizations, and using teamwork effectively to resolve problems and design business plans
A patient, participative and communicative style that emphasizes working together to achieve the goals of the overall unit, and sharing information to ensure congruence of actions
Demonstrated experience in training development and delivery, and procedure development
Demonstrated ability to coach and develop subordinates for purposes of personal/professional development and succession planning
Detail oriented and analytical, able evaluate information to determine the appropriate course of action
Results-focused, able to manage multiple tasks simultaneously, prioritizing actions and ensuring resolution

Application Monitoring Functional Lead Resume Examples & Samples

Technical ownership of the existing application monitoring technologies to meet both service and business requirements, includes 3rd Level support and maintenance
Responsibility with the Technical Architect in designing and implementing an enterprise wide APM Service utilising a next gen Application Performance Monitoring tool with the end goal of delivering a stream-lined, best practice self-service model
Plan and schedule initiatives and improvements on the service roadmap; this includes scaling out the existing environments, implementing high availability, major version updates and drive automation
Work closely with the service operation team and professional services to meet these objectives
Co-ordinate enhancements and system changes into the production environment
Liaise with the other relevant IT teams and vendors as required for all related issues, changes and enhancements pertaining to the service
Provide 3rd level technical support to operations and project teams across multiple regions
Work closely with the service operations team during high impacting incidents to ensure service is restored quickly
Review and approve high impacting infrastructure and application change requests
Proactively monitor system capacity and take appropriate action to elevate potential capacity risk
Maintain business continuity, data quality and regulatory compliance
Work with the Service Owner, Technical Solutions Architect and business application owners to design, plan and deliver the Application Performance Monitoring solution
Review and improve procedures and documentation to increase the maturity of the operations model across the service

Account Monitoring Lead Analyst Resume Examples & Samples

Get to know the portfolio and the history of the accounts by working closely with involved areas (Underwriting, Transaction Execution, Portfolio Analytics, Workout, Legal, Collection, Sales). Take ownership of all assigned accounts
Complete knowledge of account’s characteristics (collateral, credit conditions, covenants, financial situation, changes in ownership, payment trend)
Spread and analyze financial statements thoroughly, monitor covenants, collateral situation of the deal, Industry trends and competitive position of the company
Elaborate comprehensive annual and quarterly account reviews with strong support for conclusions. Identify key risks on deals/accounts based on customer’s financial performance, capital structure, collateral, industry and qualitative information. Recommend strategies accordingly
Follow Know Your Customer procedures. Get awareness of all compliance issues
Quarterly reviews (asset classification score cards), overrides and covenants monitoring of assigned accounts
Proactive involvement in pre work-out accounts
File integration with updated information received from customers
Develop a thorough understanding of the business, its products and customer base
Bachelor´s Degree (Licenciatura) – Economics, Business Administration, Finance, Engineering, Accounting, Actuarial Sciences, Applied Mathematics or related fields
5+ years of work experience in financial analysis and commercial lending
Bilingual (Spanish & English) – Spoken and written
Ability to perform comprehensive financial projections and sensitivity analysis
Interpersonal and team building skills

Sdmc Customer Experience Monitoring L Analyst Resume Examples & Samples

Work 24x7 (365 days a year – weekends and holidays)
Maintain working knowledge of businesses being supported
Utilizing Monitoring tools and Ticketing systems
Review Metrics (Spreadsheets, Data Trending/Analysis, Database)
Provide technical support to a business or an organization's employees
Generate reports and/or post mortems for incidents, outages or managerial updates
Work with internal/external partners, including consultants, agencies and vendors
Develop and review processes that most efficiently meet our clients’ objectives
Foster teamwork, share knowledge with peers and eliminate silos
Stand in for a team lead during his/her absence
Monitoring Tools
PC hardware Troubleshooting
Spreadsheets
MS Exchange
Microsoft Office Suite (i.e., Word, Excel, Access, Outlook, Project)
The SMDC Analyst should be familiar with network monitoring tools to troubleshoot network or other client/server type issues
Must be organized, able to multitask, communicate clearly in verbal and written format, and conduct yourself as a true professional at all times
The individual must have the ability to work alone or as part of a team to meet deadlines or project deliverables
Provide analysis and evaluation data/MIS to discover and resolve negative trends in equipment availability
Proactive and flexible in terms of workload and providing coverage is essential, due to the nature of the environment, shift patterns and workload. (Severe weather, Holiday Coverage, COB situations)
Any IT associated qualifications would be advantageous
ITIL Foundation Certificate or similar is highly desirable
The SDMC Analyst should be able to follow documented processes & procedures and to repeatedly follow instructions consistently
Ability to listen, plan and organize to achieve assigned goals

Collateral Valuation & Monitoring Specialist Resume Examples & Samples

Ensuring efficient monitoring of daily risk positions via Risk Monitoring platform (RSI) and filter the genuine breaches from the non-genuine for the allocated credit cases / clients / customer desks
Follow-up with front office for rectification plan and target date for all breaches/Margin calls issued and highlight/escalate to Credit Officers as required and ensure rectification
Monitoring of conditions and covenants via UHNW Tool &/or manual spreadsheets and highlight/escalate to Credit Officers as required
Update and maintain the records of Margin calls and Close out issued in Radius system for reporting purposes
Identify and maintain the unauthorized credit transactions register. Report and send warning emails
Major transaction review for any collateral / limit /concentration breaches
Various other Ad hoc and periodic reports (daily/ monthly/ quarterly/ semi annually/ annually)
Support of Strategic Initiatives and Projects as and when assigned
Minimum of 3 years background in financial industry
Understanding of financial products and possession of advance excel skill are preferred

Contact Monitoring & Customer Insights Leader Resume Examples & Samples

1) Establish and document Standard Operating Procedures and business practices to ensure the business is meeting all compliance and regulatory requirements
2) Manage support central automation / forms for monitoring, to maintain transparency in reports / dashboards / SLA. Ensure all audit requirements of external audtiors are met within TAT
3) Ensure second in line are adequately trained & back up are in place for all processes , employee connect calendar is maintained & followed for immediate Direct reports along with extended teams , adequate employee engagement processes are followed
4) Responsible for identifying and setting up rigorous control mechanisms across various processes in Operations, Fraud Control, Customer Services & Collections to ensure that various process gaps are highlighted/ fixed and processes are run efficiently
5) Responsible for Hire , Train & develop and manage Contact monitoring team for handling Operations, Fraud Control, Customer Services & Collections processess
Develop people for future pipeline
6) Articulating a detailed roadmap on Customer Advocacy and strategy to achieve “Customer Service Excellence”
7) Analyzing data for operational excellence & eliminating identified NVA in current Process, Repeat calls and Complaints
MBA with 8+ years of equivalent work experience in the Financial Services field
At least 3 years leadership/ team building experience with a solid track record of coaching, building both strong cross-functional alliances and motivating others to act in a boundary less fashion
Proficiency and expertise in MS Office Word, Excel, PowerPoint
Must have proven strong analytical and problem solving skills
Ability to manage multiple priorities and respond to urgent management requests with confidence and vigor
Ability to challenge the business (including assumptions made) and influence positive change in the organization
Ability to suggest policy changes to key stakeholders that will improve overall risk and control framework/program
Quality Exposure; Six Sigma Green Belt/ Black Belt
Possess good project management skills, make sound decisions, and exhibit initiative and intuitive thinking
Strong oral and written communication, presentation and facilitation skills

Senior Audit Manager AML Monitoring Resume Examples & Samples

A minimum of 7 years reviewing AML transactions, investigating the associated parties and developing an assessment of alerted transactions
An investigative mind-set and experience in determining the nature of the transactions reviewed the direction, in which the research should be taken, and the transactions and parties that require additional review
Experience compiling information from numerous alerts and transactions
Understanding of when set of alerted transactions or a particular individuals found in an alert may not be worthy of filing a SAR recommendation on its own, but the presence of a certain type of transaction or a group of individuals across several alerts can result in the filing of a SAR

AML Manager, Monitoring & Analysis Resume Examples & Samples

Work with DGAMLO Relationship Managers and 1B governance teams to document the key AML controls for each business to ensure the required AML controls are in place and performing as designed
Identify gaps and opportunities to improve 1B monitoring programs, ensuring GAML and business executives have the required line of sight to the effectiveness of the AML controls and monitoring programs
Represent the DGAMLO in GAML and enterprise-wide testing and monitoring program design and management, ensuring the monitoring work performed within the DGAMLO function can be leveraged by other risk and compliance functions, including GAML Testing and Internal Audit
Provide oversight and challenge of first line monitoring activities across the covered businesses, and ensure alignment with GAML requirements. Partners with key Centres of Excellence, Risk Partners, and Audit, as appropriate, to ensure the DGAMLO monitoring program is executed efficiently and effectively, minimizing duplication of effort
Build metrics to reflect the quality and effectiveness of the underlying program elements as assessed through monitoring activities and monitor to ensure all gaps are tracked to remediation
Partner with other GAML teams to implement scenario performance management including test design, measurement methodology and various performance analyses

Monitoring Platform Engineer Resume Examples & Samples

5 years’ experience in a Monitoring Technology related role
Linux and windows administration experience
Automation using Python , Shell scripts and PowerShell
Automation using Puppet and Chef would be a plus
Experience with config management systems
DevOps Troubleshooting skills
Ability to prioritize and deliver on multiple project deadlines and milestones
Ability to work effectively with a diverse set of clients in an international organization
Strong attention to detail and follow-through
Must be effective communicator

ATM Monitoring Operations Senior Specialist Resume Examples & Samples

Actively own and resolve ATM incidents that are generated via the standard monitoring tools, working closely with ATM vendors and other internal or external partners
Provide excellent customer service
Ensure incident documentation is well-written and easily understood and actionable by vendors and partners
Ability to develop extensive knowledge of ATM processes and technology
Learn quickly and utilize a number of supporting systems; effectively multi-task
Demonstrate the Shared Values and Behaviors(Service, Collaboration, Innovation, Ownership and Integrity) when working with customers and fellow employees to create a positive customer experience and working environment
Operates within standard operating procedures and guidelines
Researching ATM performance/health
Resolving ATM failures (e.g., ATM load/reboot)
Requesting or escalating ATM vendor service
Requesting cash replenishment
1+ year help desk or call center skills
Ability to follow guidelines and procedures
Strong customer service skills
Ability to adopt and implement changes quickly
Influencing skills for improving vendor delivery
Negotiating skills to facilitate resolving issues
Understanding of when to escalate for timely issue resolution

Collateral Monitoring Unit Analyst Resume Examples & Samples

Collateral monitoring and margin call supervision (FX, Derivatives and Margin Loans)
Providing pre-trade approvals (PSE and Initial Margin) for FX and derivative trades
Maintenance of initial margin and PSE limits in margin systems for FX and derivative trades post trade execution
Limit Monitoring and Unmatched Transaction Monitoring – regularising and escalating unmatched exceptions and excesses over approved trading lines
Assisting Private Bankers, Investment Councillors and support staff in determining loanable values for eligible marketable securities and obtaining Cross Border allocations, as necessary
Providing intra-day credit approvals for security purchases, funds transfer approvals and collateral releases
Monitoring of Collateral pool concentration/liquidity migration – review and monitor control reports and raise margin call exceptions to underwriters and bankers for approvals and re-balancing of collateral pools
Maintenance of the margin system for off-balance sheet collateral to ensure timely update of Market Value/Loanable Values
Maintenance of security loanable value tables in margin systems in conjunction with the LV analyst
Tailored margin monitoring
Security Stale Price reporting and investigations with Security Operations team and Risk Securities Analyst
Regulatory reporting; 23A, Reg W, Purchase Money Finance (PMF) reporting on new security purchases
Monitoring and supervision of the credit system order investigations queue for CPB EMEA and North America branches
Daily interaction with client facing teams and product teams
Applying CPB Credit Policy rules and other internal policies prior to releasing or rejecting any orders in the investigations queue
The ability to prioritise and reprioritise orders in the investigations queue based on deadlines
Previous credit administration experience is preferable
Knowledge of main lending products is preferable
FX and Derivatives, Margin Lending, Residential Real Estate, Commercial Real Estate
Experience within the financial sector required, preferably within a Credit/Risk environment
Excellent communication skills required (written and verbal)
Ability to work as part of a team and to be able to interact with all levels of staff in the Private Bank and Risk community
Strong working knowledge of MS Excel and Word
Good administration and organisational skills preferably with previous experience of working to deadlines, attention to detail and adherence to policies and procedures
Strong initiative and interactive approach to problem solving
Accuracy and attention to detail in processing and investigating orders in the investigation queue
Ability to organise and prioritise workloads

Collateral Monitoring Unit Manager Resume Examples & Samples

Direct supervision of the local team including distribution of work load, staff training and development and ensuring that the team provides a superior level of customer service
Management and supervision of the processes undertaken by the teams supporting Collateral Monitoring and Credit Facility Approvals, Credit Disbursements, Collateral Releases and Payments Queue
Ensure that collateral margin calls are escalated and resolved in a timely manner
Supervision of systems maintenance required to monitor and control client credit facilities
Communication of credit policy requirements and procedures to the front office and to provide guidance and support on the application of credit rules and use of credit systems
Participate in system enhancements projects as required
Preparation and coordination of deliverables for internal and external audits
On-going self-audit of key process risk and controls
Supervisory experience necessary
Extensive credit administration experience together with good understanding of financial instruments and credit, foreign exchange and derivative products
Good administration and organisational skills with meticulous attention to detail and accuracy
Ability to identify and communicate operational and control weaknesses and propose workable solutions
Methodical and rigorous follow up on problem issues
Strong initiative and interactive approach to problem solving
Excellent communication skills required (written and verbal)
Ability to work as part of a team and to be able to interact with all levels of staff in the Private Bank and Risk community
Strong working knowledge of MS Excel and Word
Good administration and organisational skills preferably with previous experience of working to deadlines, attention to detail and adherence to policies and procedures
Degree or post-graduate Qualification: MBA/Masters/PhD/Finance/Accountancy/Other

WLO Collateral Monitoring Team-team Leader Resume Examples & Samples

Process transactions on the loan system, Monitor the loan maturity report and loan queue
Timely follow ups with the agent / customer for any notifications
Keeping track of the open items and taking appropriate action within the deadlines provided
Must be able to work independently as well as in a team environment

AML Monitoring Associate Resume Examples & Samples

Minimum undergraduate degree or equivalent
Minimum 2 years of working experience in the financial industry within compliance, legal, audit or regulatory functions
AML monitoring (surveillance) knowledge and experience
Strong knowledge of BSA, AML, USA Patriot Act, OFAC and other relevant regulations; and
Experience with automated transaction (surveillance) monitoring systems, particularly Prime (FIS Global) and Nice/Actimize

Application Monitoring Specialist Resume Examples & Samples

0-2 years’ experience with a computer/IT education background
Tier 1.0/1.5 level troubleshooting of alerts for Hosting and Application Services
The candidate should be able to analyze and strictly follow the preset resolution process individually for iLA, APPIT and URL alarms
Readiness to travel
Ability to pick up new areas and work on a Consultant Profile as well

Comml Loan Monitoring Spec-ii Resume Examples & Samples

Bachelor’s Degree in Business, Finance or Accounting or the equivalent of professional experience in commercial lending and loan documentation within a banking environment. May possess a combination of education and work experience
Must have prior work experience in Loan Operations, Lending Origination, Accounting, Loan Review, Underwriting, Credit Risk or Internal Audit
Must be able to independently calculate customer covenants using the definition and criteria in the Loan Agreement
Must be able to effectively read and understand Loan Agreements, financial statements, accounts receivables/payables and various financial documents
Must have excellent keyboarding skills and knowledge of Microsoft Office
Must be Intermediate Excel user
Must have Intermediate knowledge of Google Mail/Sheets, Word, Excel
Must have demonstrated organizational and analytical skills and be able to multi-task and meet deadlines in a fast paced environment
Must be able to effectively communicate with the LOB, Underwriters, and Credit Risk Officers
Must be able to work successfully both independently and within a team
Requires teamwork and team building skills
Must possess general business knowledge regarding correspondence and investigative/research techniques
Must possess excellent written and verbal communication skills
Must have ability to adapt to changing requirements and priorities
Experience with AFS and Loan Monitoring Systems
Reviews financial documents received and updates LMS with financial reporting compliance
Reviews financial documents to perform required covenant tests
Reviews Loan/Credit or Guaranty Agreement, for required documentation, borrowing base and covenant definitions
Builds Excel spreadsheet used for borrowing base and covenant calculations
Performs independent calculation of borrowing base and covenant ratios as set forth in the Loan/Credit or Guaranty Agreements to verify customer compliance with stated covenants and Bank policy
Maintains required Service Level Agreement (SLA) for covenant tests and posts covenant processing on individual SLA metric sheet
Sends Standard Out of Compliance Notifications as necessary
Maintains effective communication between Relationship Managers, Relationship Associates, Credit Risk Officers, LD&FC and other departments involved in the loan process
Participates and completes special projects as requested

IT Risk Monitoring Director Resume Examples & Samples

Directs strategic 1B IT Risk Monitoring programs within Technology, GITRM, and multiple or lines of business owning pieces of technology on a global scale
Accountable for planning, documenting, orchestrating, and delivering assigned strategic projects/programs, including all business, operational and IT deliverables. Ensures cross-program coordination of activities, deliverables and benefits
Within the context of the assigned programs, responsible for building and sustaining the day-to-day relationships and communications (including project briefings) with business partners at various levels of the organization as directed by the Head of IT Risk Monitoring
Responsible for delivery of program phases in an iterative manner for all identified applicable PRC domains within the directed Cyber Security Framework as it relates to metrics monitoring and testing validation, with the objective to demonstrate effective controls
Determines and establishes the appropriate program organizational and work breakdown structures (e.g. projects, iterative phases, and priorities) to accomplish program outcomes. Ensures program milestones and schedule accurately reflects the delivery commitments of any audit or regulatory findings. Ensures an overall integrated delivery plan is developed, maintained and communicated
Ensures development of required program artifacts including program scope, and management plans, methodologies, and processes, while complying with applicable enterprise standards (e.g. Project Management, Risk, Audit, and Compliance)
Ensures program level monitoring and controls at the 1A level are effectively implemented, consulting on areas of improvement matched with follow through of closure
Provides effective challenge to business owner on viability of controls in order to ensure the program is formulated with the right level of control to the accepted risk threshold. This includes, not limited to, technology owned by the business, technology and GITRM owned process/controls
Ensure processes for managing issues and risks across PRC domains, including escalation processes, are established within the 1B monitoring program
Contributes to the development an engagement model for “independent validation” of testing activities, assessment processes, and monitoring of metrics to acceptable thresholds and industry standards
Initiate and oversee the automation of selected metrics into Archer from multiple sources; establishing data feeds, ensuring repeatability of the metrics
Implement effective monitoring solutions through automation of metrics, ensuring repeatability for all identified risk activities. Consults with process owners on new KRI’s/KPI’s for metrics not currently in place for 1A risk control and technology activities
Partner with the process owners with technology and GITRM to identify testing and risk control activities, building upon currently reported metrics in addition to building out new ones
Provides leadership, motivation, coaching and mentoring for the program leadership team in order to ensure subsidiary projects are coordinated to achieve the business vision and scope
Ensures programs are staffed with the right mix of people who exhibit the required perspectives, skills and behaviours. Approves the leadership of any subordinate programs/projects in order to create an effective program leadership team
Provides Accountable Executive with continued insight in the viability of the 1B monitoring function, making business cases for scope expansion and resource needs to support additional processes
Demonstrates excellent relationship or account management behaviours
Provides effective challenge to assumptions of process owners in order to ensure programs are structured to achieve desired benefits
Maintains relationships with technology and operations areas
Orchestrates activities from all areas
Solves complex program issues which may require facilitation of multiple senior resources
Possesses a university degree and/or 12+ years relevant work experience
Possesses advanced knowledge and 10+ years of experience in project and program management, including managing large-scale projects or programs
Industry-specific knowledge and experience is an asset
Holding a valid industry certifications such as CISSP, CISM, and/or PMP is an asset
Excellent relationship management and consulting skills which results in proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity
Expert change leadership skills
Applies an appropriate depth of perception, discernment and judgment to effectively direct a program in a changing and evolving environment
Excellent stakeholder management and influencing skills, capable of balancing multiple perspectives, effective at all levels up to senior executive
Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies. Ability to connect programs/projects to broader organizational goals and grasp the key performance drivers of business partners
Expert presentation, written and verbal communication skills which bring clarity and precision at senior executive levels

100

CRM PB Collateral Valuation & Monitoring Team Head Resume Examples & Samples

Analysis and processing of daily risk events
Monitoring of risk events with appropriate escalation where applicable
Set up and monitoring of conditions/covenants in line with credit approvals
Periodic monitoring of concentration and liquidity issues in securities portfolios
Performing of annual mortgage facilities review
Generation of MIS reports

101

Remote Monitoring Coordinator Resume Examples & Samples

Individuals proposed shall have at least a Bachelor’s Degree (or equivalent), with a Masters degree in a relevant field (e.g., international development, agricultural economics) preferred
At least 5 years of experience managing activities in multiple countries
Understanding and facility with data sources in different formats and from different entities, with experience assessing the quality of data
At least 10 years of work experience in a closely food security-related field (especially agriculture, agricultural economics, early warning, economics, emergency response, food security assessment, geography, planning, public health, and rural development)
At least 5 years of work experience abroad preferred
Fluency in French or Spanish a plus
Excellent interpersonal skills, with a focus on experience developing cross-cultural relationships in the context of collaborative, long-term activities where partners are co-equals and have competing agendas
Proven problem solving skills around challenging logistical issues and organizational cooperation

102

Application Monitoring Specialist Sun-thur Pm-pm Resume Examples & Samples

Coordinate/attend meetings throughout onboarding cycle
Submit requests for new monitors (where applicable) and test/verify implementation
Create and monitor project plans as applications transition to steady state for L0 and CPS
Involvement in developing and implementing service improvement opportunities
Developing/supporting ongoing reports within the SMART application

103

Global Records Management Monitoring Resume Examples & Samples

Ability to manage complex enterprise-level data and reporting needs across various stakeholder groups. Minimum of 5 years of compliance or operational reporting experience
Strong use of analytical tools to track policy adherence for compliance reporting. Minimum of 5 years demonstrated experience required
Ability to assess control gaps in business processes, recommend improvements to improve processes and measures
Strong written and verbal communication skills; able to effectively engage with B4-3 leaders. Demonstrated experience preferred
Solid collaboration and teaming skills to solve complex business challenges
BS/BA degree. MBA preferred or equivalent experience
Records Management or enterprise policy experience preferred
Takes initiative and shows strong leadership
Familiar with Bank of America processes, structure and policies

104

Monitoring & Incident Response Manager Resume Examples & Samples

Bachelor’s degree required in a related field or equivalent work experience
Minimum of three years of experience with direct management or proven ability in a leadership role/capacity
Minimum of five years background in Cyber Security, Cyber Threat Analysis, or Incident Response
Able to manage and resolve complex issues and high profile security incidents
Strong people management skills and experience working as part of a cross functional team
Strong organizational skills required to track, prioritize, and ensure proper completion of the team’s work
Strong organizational, research, analytical and problem-solving skills to evaluate situations, make recommendations and take effective action
Strong strategic, analytical and problem solving skills are essential to manage complex projects in a multi-task environment
Demonstrated experience in project planning and execution, change planning and management,
Experience with the management and monitoring of enterprise security technologies, including SIEM, anti-virus, anti-malware, DLP, IDS/ IPS, vulnerability scanners, configuration management, and encryption
Experience with leading the development, implementation, and management of incident response plans and response activities
Understanding of security threat environment relative to computer network architectures, designs, topologies, applications, databases, email systems, remote access, and operating system platforms
Must possess excellent oral and written communication skills including demonstrated ability to interface and communicate with all levels of company management, as well as external audit agencies
Provide continuous comprehensive gap analysis of the IT Security monitoring and tracking environment within BBVA Compass and make practical recommendations
Maintain 24/7 situational readiness to respond to high impact security events and threats to BBVA compass and its customers
Monitors and corrects issues with the monitoring systems and forensic tools operating within area of responsibility
Manage forensic investigative processes and cases as related to IT Security Incidents
Responsible for the development of processes and procedures to improve incident response times, analysis of incident, and overall SOC functions
Prepare and report weekly security risks and significant events to Senior Management
Prepare investigative case reports for various entities, which may include state and federal law enforcement officials, regarding high risk security events or other illegal activities against the bank
Conduct comprehensive investigations of significant security events
Work in multiple systems to provide oversight for individual events and overall operational security landscape
Provide guidance and direction to BBVA Compass Lines of Business (LOB) related to cyber security
Maintain internal tracking system to serve as a case management tool for Security Incident activity
Keep accurate and concise records for all cases
Support all lines of business within the bank, as well as local and federal law enforcement and courts with regards to Cyber Security crimes
Lead the hiring of team members, FTE and contractors, while ensuring the staff possess the proper level of competencies and skills to complete the assigned tasks
May require extended hours or remote work
Resource allocation, project costing, contract management, goal development, team building, and performance assessment
Responsible for 24x7x365 detection, response and escalation of Internet related security breaches
Responsible for providing recommendations to management for corrective actions
Managing appropriate responses to and compliance with regulations

105

Senior Monitoring & Incident Response Analyst Resume Examples & Samples

Bachelor’s degree required in a related field or 10 yrs. equivalent work experience
Minimum of five years background in Cyber Security, Cyber Threat Analysis, or Incident Response
Able to manage and resolve complex issues and high profile security incidents
Strong organizational, research, analytical and problem-solving skills to evaluate situations, make recommendations and take effective action
Strong strategic, analytical and problem solving skills are essential to manage complex projects in a multi-task environment
Demonstrated experience in project planning and execution, change planning and management
Experience with the management and monitoring of enterprise security technologies, including SIEM, anti-virus, anti-malware, DLP, IDS/ IPS, vulnerability scanners, configuration management, and encryption
Experience with the development, implementation, and management of incident response plans and response activities
Understanding of security threat environment relative to computer network architectures, designs, topologies, applications, databases, email systems, remote access, and operating system platforms
Must possess excellent oral and written communication skills including demonstrated ability to interface and communicate with all levels of company management, as well as external audit agencies
BS/BA in computer science, information systems, business, or equivalent
InfoSec
Incident Response
Security Operations Center
Knowledgeable of Windows, Linux, *nix and Cisco operating systems
Familiarity with common IDS/IPS and SIEM platforms (Snort, Cisco,Sourcefire, QRADAR, Lancope)
Experience with Malware Analysis and Reverse Engineering
Prior SOC experience
Experience with packet analysis and packet capture tools
Incident handling/response experience
Experience with web technologies and databases
Monitors and corrects issues with the monitoring systems and forensic tools operating within area of responsibility
Review security events from Monitoring Service, Security Information and Event Management (SIEM) system and analyzes a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths for each incident
In-depth analysis of incidents escalated by the Cyber Monitoring team. Triage security incidents to determine needs for invocation of the Incident Response Plan
Independently follow procedures to contain analyze and eradicate malicious activity
Document all activities during an incident and provide leadership with status updates during the life cycle of the incident
Maintain an internal tracking system to serve as a case management tool for Security Incident activity
Provide information regarding intrusion events, security incidents, and other threat indications and warning information to management
Contribute to the development and maintenance of the incident response plans, processes and procedures to improve incident management, response times, analysis of incident and overall SOC functions
Coordinate Incident Response exercises and training
Prepare investigative case reports for various entities, which may include state and federal law enforcement officials, regarding high risk security events or other illegal activities against the bank
Coordinate the performance of e-discovery and/or digital forensics requests
Gathering, storing, maintaining chain of custody of forensic artifacts related to incidents or investigations
Keep accurate and concise records for all cases
Collection, consumption, and analysis of cyber intelligence reports, cyber intrusion reports, and news related to information security, covering new threats, vulnerabilities, products, and research
Extracting data from cyber intel and synthesizing it into new signatures, ioc’s and understanding of adversary modus operandi
Provide liaison to other cyber threat analysis entities such as Global CERT and other Cyber Threat Working Groups
Mentor and develop junior and peer members of the monitoring team

106

Monitoring Tools Specialist Resume Examples & Samples

Ownership of the production Enterprise System Management (ESM) environment including
Execution of assembling,
Maintenance
Patching
Ownership of the incident management process for these Enterprise System Management (ESM) tools
Fine-tuning process
Extend knowledge of the Enterprise System Management (ESM) tools, and have proficiency in at least two tools used
Execute the incident management process for ESM related Incidents
Perform all tasks documented by Event Configuration – Tool Ops L3 team
Document new procedures for level 2 support in close alignment with Event Configuration – Tool Ops L3 team
Extend knowledge of the Microsoft SCOM (System Center Operations Manager) and HPOM (HP Operations Manager)
Good programming & scripting skills
Good knowledge of databases (MS SQL / Oracle)
Excellent working knowledge in Operating Systems (MS Windows, Linux, UNIX) and/or Networking (WAN, LAN, Firewall) and all associated services like Active Directory, DNS, File & Print, TCP/IP, and Routing protocols
English language skills – excellent written and verbal communication
Over 4 years working within Information Technology
Over 2 years working within the Enterprise System Management space

107

Limit & Exception Monitoring Business Analyst Resume Examples & Samples

At least 3-5 years of Risk/Banking experience or similar
Broad understanding of Classifiable and Delinquency Managed credit and operational policies and procedures, including an excellent command on the limit and exception process
Prior experience in maintaining project management and its associated reporting
Broad understanding of credit source systems, reporting systems, and end reporting/warehousing
Sound knowledge of monitoring processes and roles and responsibilities of participants in the risk processes
Solid understanding of credit policy
Should have professional written and verbal communication and interpersonal skills
Excellent analytical, conceptual, communication and interpersonal skills
The ability to think creatively, maintain and improve sound business processes while working in a dynamic, cross-cultural team environment
The ability to work independently, handle multiple tasks simultaneously and effectively take on leadership roles in various areas
Proven track record in thriving in rapidly changing environments, flexible mindset, ability to place substance over form, and work with complex systems with lots of integration points and keeping a mindful of all ends
Strong organizational, time management (prioritization of tasks)
Should have excellent knowledge of and ability in Microsoft Excel, Visio, and PowerPoint

108

Operational Monitoring & Risk Manager Resume Examples & Samples

Conducting post-investment operational reviews of US and Canadian sub-investment managers, external third party service providers and custodians , and internal shared service functions
Monitoring performance of key controls
Maintaining documentation on monitoring activities and issues and exceptions found as a result
Conducting root cause analysis when exceptions are found
Managing follow-up activities
Identifying and implementing control improvements
Closely co-ordinating your activities with the EMEA Operational Monitoring team (based in London) to share best practice and current trends
Responsible for working in accordance with the Aon Risk Management Framework, and compliance with Aon policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company
A bachelor’s degree in Finance or Advanced degree or professional certifications ideal (MBA, MS, CISA, CRISC)
Previous experience working in an asset management business (or an allied industry)
Previous experience in a fund monitoring, audit, compliance or operational role is essential
Knowledge of all major asset classes
Knowledge of different pooled and segregated investment structures
Knowledge of controls and monitoring / verification techniques
Very strong interpersonal skills with proven ability to build and maintain working relationships with both internal and external clients
Strong ability to present succinct findings and necessary actions from complex monitoring work
Relevant professional qualifications are highly desirable

109

Financial Analysis & Monitoring Specialist Resume Examples & Samples

Bachelor’s degree in business administration, finance, accounting or economics is preferred
2 to 3 years of Commercial or Private Banking underwriting, credit analysis or equivalent
Candidate must be well organized and be able to work independently, manage multiple assignments simultaneously, and meet deadlines
Prefer formal credit training with major US Bank
Strong leadership and teamwork with Credit Manager and other associates is essential
Requires PC proficiency including Excel, Word, Outlook and other applications, including the Global Monitoring System (GMS) and Global Underwriting System

110

Trid Monitoring & Controls Resume Examples & Samples

Strong communication skills with both internal customers, including verbal and written
Must demonstrate the ability to produce high quality results
Basic Microsoft Office sills are required including solid Excel experience preferred
Previous Mortgage Experience preferred but not required

111

Private Banking Operations Collateral Monitoring Resume Examples & Samples

Verify and process the daily margin call reports
Coordinate margin call satisfaction with branches while protecting the Bank's interest regarding any outstanding margin calls
In case of short fall, verify values in loan monitoring systems against loan officer's original underwriting
Coordinate account closings and ensure all interest and principal payments have been made before releasing the Bank's pledge trait from the collateral accounts
Coordinate and approve the release of excess collateral and dividend payments
Notify branch and coordinate solutions with the financial advisors for any over limit situations
Provide necessary information for auditors during federal, state, and internal exams
Proven proficiency in problem resolution and demonstrated initiative
Excellent organizational / time management skills to succeed in a high-pressure/ fast paced environment
Strong research / analytical, and math skills
Able to prioritize and multi-task

112

IT System Management & Monitoring Specialist Resume Examples & Samples

Provision of services for the international customer from the financial sector with a decades-long history in Europe, offering a comprehensive and full range of products and services including advanced mobile application and internet banking
Maintaining a current level of software
User management for the tools
Incident, problem and change management related to those tools
Investigate problems with software or software setup/customizations
Perform planned regular maintenance activities
Manage system management infrastructure software compliance
Optimize Business as Usual tasks by automating them

113

Senior Analyst Credit Bureau Monitoring Resume Examples & Samples

This role will be a part of a team of people who are experts in METRO II Reporting, CDIA standards, Issue identification and remediation
Minimum 3 years of experience Credit Bureau Monitoring
Servicing Operational Experience in underwriting, Customer Care, Collections, default
Process and Project Management experience
Excellent written, verbal, and presentation skills
Ability to work effectively across other groups such as global functions and other business lines
Highly organized, goal oriented and hands-on approach

114

Sales Specialist Apprentice Monitoring & Accessories LCS Resume Examples & Samples

Maximize sales orders, margin, market share, customer satisfaction of given modality and business solutions in assigned area
Support sales of assigned product range and business solutions to customers within area
Organize product demonstrations, sites visits and follow up
Healthcare, Engineering or Business Administration background. College degree and above
Knowledge of market place. Or strong interest about it
Presentation skills

115

Global Product Manager, Monitoring Solution Resume Examples & Samples

Drive product portfolio to meet the needs of the market. Responsible for strategy and execution of the product roadmaps and new product introductions (NPI)
Own financial performance of the product portfolio. Determine product profitability, growth rates & sales forecast
Coordinate the needs across a multi-functional organization, including marketing, sales, operations, engineering, and services teams, while ensuring compliance with quality systems and regulatory requirements
Own the NPI business case. Create & consolidate the financial model. Establish pricing, ICV & CM targets based on market based pricing models & CM objective
Close collaboration with marketing to translate practice needs, market analysis, competitive analysis, and regulatory environment factors into actionable strategies and tactics for the product
Ensuring customer focus by communicating and building rapport with customers as required and ensuring the “voice of the customer” is reflected in work processes
Guide development teams to build the right product and be the connect to the customers & commercial teams
Conduct product research to further understand the competitive profile for the segment worldwide (where applicable) and opportunities for growth
Establish tradeoffs between internal development and business partnership activities with strategic partners-including contract negotiations and maintenance, product changes, forecasting and financials
Evangelize for the product by presenting to customers and users groups; represent the product at trade shows and with media; sell product roadmap internally; participate in winning large deals; provide sales training, and generate enthusiasm for the product
Create a team environment that encourages innovation
Bachelor’s Degree in Product Management, Marketing, Business Administration, healthcare or related field
10+ years’ experience in product management, marketing, product development, or related field
Proven ability to influence and negotiate internally and with customers
Strong analytical and process skills
Ability to work effectively within a matrix environment
MBA or Master’s degree in Product Management, Marketing, Business Administration or related field
Degree in Medical Informatics
14+ years’ experience in product management, product development or related field
Deep Product Management/Marketing expertise, including: market trends/analysis, NPI process, product roadmap development, requirements, product life-cycle management,
Healthcare product/industry/technical acumen
Leadership skills to lead teams and shape/lead growth vision and marketing strategy
Innovation – develop new ideas through collaboration and execute on creative ideas
Team oriented – ability to motivate and work well with diverse, cross-functional teams
Proven ability to work globally

116

Monitoring Technical Consultant Resume Examples & Samples

Provide technical support to sales reps and customers on 3M™ Attest™ Biological Indicators: (3M™ Vapor Hydrogen Peroxide (VH202) Biological Indicator, 3M™ VH202 Chemical Indicators and Indicator Tape)
Product in-servicing and implementation
Provide technical support during critical sales calls
Provide customer CE education
Provide customer follow-up
Provide product troubleshooting support
Provide technical writing in support of
Testimonials
Blogs
Actively participate on sales management teams
Deliver technical training at regional sales meetings
Identify, evaluate and manage regional Key Opinion Leaders (KOLs)
Bachelor’s degree or higher in a Science, Engineering, Nursing or Physician’s Assistant discipline from an accredited institution
Minimum of three (3) years of experience in a healthcare environment (medical device industry and/or patient care)
Bachelor’s or higher in Chemistry, Biochemistry, Microbiology, Biomedical Engineering, Medical Technology, Physician’s Assistant, Nursing or related discipline from an accredited institution
Basic knowledge in sterilization monitoring processes, strong preference to Sterile Processing Managers
Tech certified from the Certification Board for Sterile Processing and Distribution (CBSPD) or ability to obtain within one year
Experience in public speaking (to include delivery of technical presentations)
Professional association membership(s)/certification(s) that include
International Association of Healthcare Central Service Material Management (IAHCSMM), Central Service Professional (CSP) and/or
Association for Professionals in Infection Control and Epidemiology (APIC), Certified in Infection Prevention and Control (CIC®)
Microsoft Office proficient

117

Application Monitoring & Automation Engineer Resume Examples & Samples

AppDynamics tool instrumentation across JAVA, .NET, PHP along with User Experience Monitoring Browser and Mobile apps
Build out performance and user experience measurements in the solution for all applications deemed critical in nature
Implement and administer alerting within the APM toolset
Ensure event flows are correlated in the IBM Tivoli NetCool environment with infrastructure and application architecture
Develop relevant internal APM training materials and perform training for application and infrastructure teams
Consulting and Process management
Create and update team documentation supporting application performance management process that is in conjunction with defined event management process and procedures
Work with team to create a repeatable monitoring engagement process ensuring that all systems are monitored to the correct level
Build a process consulting workflow for all team members to ensure all applications have the appropriate level of monitoring by approaching existing application owners to build a monitoring plan
Partnership with Application Performance Management and Capacity team to support data capture and advanced data manipulation efforts to support proactive identification of issues

118

R&D Engineer for Structural Health Monitoring System Resume Examples & Samples

University degree in aircraft structures or related field
Background in aircraft structure maintenance and non-destructive testing methods
Advanced level of English
Good communication skills, reliability and active approach to R&D

119

Senior Analyst, HCC Oversight & Monitoring Resume Examples & Samples

A minimum of a Bachelor’s degree is required, with a minimum of 2 years industry experience in Business, Finance, Information Management or a related field preferred
Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required
Knowledge of Totality, Cognos and Tableau is preferred
Excellent Project Management skills are required and candidates must be self-starters and be able to demonstrate experiences in prioritizing needs and implementing system or process enhancements
Experience in creating innovative deliverables and designing process improvements is preferred
This position requires up to 10% domestic travel primarily between business sites as determined by business need.Health Care Compliance

120

Manager, Risk Managment & Central Monitoring Resume Examples & Samples

Share responsibility for the quality of the data on compound, study, country and site levels with the assigned CMMs and with all applicable functions
Represent the Risk Management-Central Monitoring Group on program team meetings
Handle assignments that are more complex and/or have a greater potential impact on business results
May lead initiatives related to continuous improvement of internal processes and also contribute to the mentoring/training of other CMMs in the Risk Management-Central Monitoring Group
Oversee, execute and/or manage the RM-CM group activities across the various phases of ARBM trial design and execution as outlined in the end to end process, including tasks associated with start-up, execution and close out, and in all phases of trial monitoring for designated trials
Serve as the Risk Management-Central Monitoring representative for assigned programs/studies by establishing and maintaining liaisons with Program Teams, internal cross-functional colleagues, and/or with external contract research organizations
Proactively assist the development and implementation and continuous improvement of the ARBM activities and generating detailed central monitoring group processes
A minimum of 6 years of relevant work experience is required
Must be fluent (both oral and written) in English
Team lead or functional management experience is required
Knowledge of ICH-GCP and overall drug development processes required
The ability to operate and proactively use various systems and databases (CTMS, Rave, QRM Dashboard, Spotfire, etc.) to analyze trial quality/performance and compliance and pick up trends and early warning signals is required
Advanced communication skills allowing smooth and effective communication lines required
Good understanding of clinical research operations, including on-site monitoring and site management is preferred
Ability to identify and lead process improvement opportunities is required
This position requires up to 10% travel both domestic and international.Clinical Trial Coordination

121

Associate Director, Central Monitoring Resume Examples & Samples

A minimum of a BS degree or equivalent University Degree is required
Master’s Degree is preferred
A minimum of 8 or more years of relevant work is required
Clinical trials experience required (i.e. clinical operations, data management, biostatistics, or other relevant clinical development experience) in the pharmaceutical industry or CRO. Team lead experience or functional management experience is required
Knowledge of ICH-GCP and overall drug development processes is required
Deep understanding of the Janssen R&D clinical operations model including the roles and responsibilities of the different stakeholders preferred
Good understanding of clinical research operations including on-site monitoring and site management is required
Ability to operate and proactively use various systems and databases (CTMS, Rave, QRM Dashboard, Spotfire, etc.) to analyze trial quality/performance and compliance and pick up trends and early warning signals is required
Ability to identify risk and trends required. Data analysis and technical skills in the area of clinical trials/clinical data is required
Strong ability to effectively communicate and understand issue escalation is required
Advanced communication skills allowing smooth and effective communication lines required. Ability to manage multiple communication streams is required
Ability to work with a set of predefined common risk, and ability to adapt/be flexible to adapt to protocol-specific risks is required
Previous experience in process development & process improvements is required
Proven experience in people leadership/ management including talent development, performance management, and building diverse, effective teams is required
Up to 10% travel required both domestic and international

122

Field Research & Monitoring Coordinator Resume Examples & Samples

B.S. in Ecology, Forestry, Natural Resource Management, or a related field of study and 1-3 years of experience, or M.S. degree in a related field of study
Coursework and/or experience measuring trees and forest characteristics, fuels, herbaceous vegetation, and working outdoors
Posses a valid drivers license by start of employment
Ability to plan for and manage multiple field crews and the logistics of field work
Ability to work unusual schedules with frequent travel
Experience hiring, training, supervising, scheduling, and overseeing crew members in field data collection
Experience implementing diverse ecological, forestry, and fuels field sampling methods, and knowledge of sampling equipment, procedures and QA/QC protocols
Demonstrated proficiency in plant identification and experience with Rocky Mountain flora
Proficiency using spatial databases and remote sensing technology, particularly ArcGIS software
Experience utilizing databases and database management to support ecological and forestry research, such as electronic field data collection, data entry, data QA/QC protocols, etc
High-quality oral and written communication skills

123

Monitoring & Diagnostics Engineer Resume Examples & Samples

Bachelor's Degree in Engineering, Physics, Chemistry, Mathematics, Computer Science or related field of study from an accredited college or university (OR a High School Diploma / GED with a minimum of 5 years of applicable turbine operations, maintenance or monitoring experience)
Experience that would demonstrate technical knowledge and understanding of Gas Turbine, Steam Turbine and generator systems
Minimum of 3 years of field experience in power plant installation, operation, startup and maintenance
Self-directed with demonstrated leadership and problem solving skills
Display good interpersonal skills , and able to communicate well with internal and external customers
Six Sigma Green Belt certification or equivalent quality certification
PC Proficiency
Develop a strong team and breeds positive moral
Understand business objectives and drives specific tasks required to meet the objectives
Understand products, capabilities and limitations in sufficient detail to be able to develop offerings that meet customer needs
Communicate the business vision effectively in an open and consistent manner
Encourage input from all members of the team
Display good interpersonal skills - is accessible and approachable
Anticipate customer needs and ensures that they are met
Measure processes and performance through the customer's eyes
Communicate messages clearly and concisely
Ability to energize teams through inclusiveness and connection with people

124

Manager, Clinical Monitoring Resume Examples & Samples

Bachelor's degree from a four-year university or college; and five to seven years work experience in the healthcare or clinical trial industry, with a minimum of two years monitoring GCP clinical trials as a Clinical Research Associate (CRA) and a minimum of one year as a CRA Manager, Lead CRA or Project Manager; or equivalent combination of education and experience
Possesses a fundamental understanding of clinical development principles, theories and concepts and knowledge of pharmaceutical industry practices and standards, including GCP
Excellent written and oral communication skills in order to effectively communicate in English. Ability to communicate in medical and scientific terms with vendors, consultants, and peers in English
Ability to read, analyze and interpret professional journals, technical procedures, and/or government regulations in English. Ability to write reports, business correspondence and procedure manuals in English
Must be tactful, mature, flexible, and have well-developed interpersonal skills. Ability to get along well with different personalities and to work well in teams
Must have demonstrated ability to work independently and in a team, and provide leadership in a management role
Must have experience interfacing and managing multiple vendors/ contractors
Serve as the primary point of contact for assigned investigational sites
Perform routine site visits including pre-study, initiation, interim, and closeout visits in accordance with contracted scope of work and good clinical practice
Establish regular lines of communication with sites to: manage ongoing project expectations and issues; ensure site compliance, adequate enrollment, and understanding of study requirements; and respond to site questions on study procedures/protocol
Assist in the development of site specific recruitment, retention and follow up plans
Monitor study participant progress, including documentation and reporting of adverse events; recommend corrective action as appropriate
Collect, review, maintain and track necessary regulatory documentation and essential study start-up and protocol documents from assigned sites in accordance with gGCPs, ICH guidelines, Company SOPs and relevant Regulatory body requirements
Ensure site and IRB/ EC SOPs and procedures are aligned with Corporate SOPs, Policies and gGCP and ICH regulations
Monitor all aspects of study related data for assigned study sites; including reviewing CRFs, protocol deviations and safety reports
Track all SAEs and AEs reported at assigned sites, ensuring proper documentation and reporting between site, IRB/ EC, sponsor and relevant regulatory bodies
Encourage site to enter study data to the case report form in a timely manner (per agreed upon timeline) and conduct SDV in a timely manner based on study requirements
Support site files and site staff for Regulatory inspections for assigned sites
Support development of study contract and study budget for assigned sites, as needed
Obtain the delegation of authority (DOA) list and/or sub-investigator & collaborator list of roles and responsibilities for site staff, confirm updates are applied when needed
Review clinical study documents, including study protocols, and provide feedback as pertinent to clinical monitoring
Conduct risk assessment categorization activities with cross-functional study team, including protocol- and site-level risk assessments
Review monitoring plans and provide feedback to study team
Perform remote data review and assign action plans, as required
Evaluate CRA quality and performance via periodic co-monitoring visits
Participate in CRA training activities across the Client/DSP organization

125

Continuous Monitoring Change Analysis Engineer Resume Examples & Samples

Administer the IA Solutions Center task distribution mailbox for all IA related tasks, serving as the focal point for DoS customer interaction and directs requests to appropriate task managers
Coordinate between system owners, assessors, and other customers regarding the six steps of the Risk Management Framework (RMF) process
Monitor the Remedy® queue, manage and respond to trouble tickets, and forward or assign tasks to appropriate team members as required
Responsible for understanding NIST 800-53 and CNSSi 1253 security controls along with the Department of State security configuration standards
Identify security requirements and impacts resulting from modifications to the systems
Analyze and track the Notification of Change (NOC) process to determine change significance level to systems for accreditation, authorization, and continuous monitoring (CM)
Track status of Independent Validation and Verification (IV&V) actions and finding resolution
Process Tier-1 Risk Assessment actions
Manage, maintain, and archive Cybersecurity Assessment and Authorization (A&A) documentation and repositories
Streamline processes and provide quality service- level management
Provides support to end users on a variety of issues
Track and archive Ongoing Authorization and POAM findings remediation actions
Bachelor’s degree in Computer Information Systems (or equivalent) or related technical field
5+ years general information assurance/cybersecurity experience
Minimum of 3 years NIST or RMF experience
CAP Certification
Ability to identify and implement process improvement

126

Monitoring & Notification Engineer Resume Examples & Samples

Assisting in gauging the health of a very large and complex technical environment and helping to keep systems running smoothly
Gain hands-on experience managing tools that monitor these technologies in real time for problems
You will create custom reports and provide preliminary analysis to proactively find areas for system improvement
You will have opportunities to work with subject matter experts from other teams to learn how their technologies work and use this knowledge to help engineer monitoring solutions
While many of the monitoring tools are GUI-based, some scripting will be necessary to provide custom monitoring solutions and reports
Assist with the day-to-day maintenance of monitoring systems, including adding/removing users, activating/deactivating monitoring agents, reviewing reports for indications of problems
Create scripts to click through web sites and record how these sites are performing
Assist in gathering monitoring requirements from application developers, system administrators and other support teams to be implemented by our team
Help us find opportunities for improvement both in the monitoring tools we manage and the systems that we monitor
Help us organize and maintain our documentation
Working knowledge of Windows
Working Knowledge of UNIX
Solid Network Knowledge
Ability to work in team environment
Some experience in Technical support /system admin role and or internship
CIS Degree Preferred

127

VP-balance Sheet Substantiation & Independent Risk Monitoring Group Resume Examples & Samples

Monitoring and escalation of various exceptions to highlight and mitigate risk
Analysis of global exception reports, identifying and highlighting trends
Gathering of commentary from various business areas, and collation of this commentary for submission to Senior Management
Acquiring a working knowledge of firm systems, data sources and processes, building the ability to question data integrity
Ability to work with and present to Sr. Risk Managers

128

Monitoring Tools Team Lead-it Resume Examples & Samples

Drives monitoring across IT and EY’s servers and systems to identify upgrades, updates or moves that would impact the established event monitoring process. Partners with IT Applications Development Team on the identification of the new or amended technical services that will require change to current policies and procedures and other remediation
Drives the review of the timeliness and efficiency of ISM’s monitoring tools and ascertains that events, or variances to standard, properly generate alerts or notifications as required
Partners with the Application Instrumentation Team to create the proper instrumentation or code that produces appropriate event based data from systems under ISM’s oversight. Identifies the need for changes to agents or specific system’s coding and parameters to generate the event or notification when there is a variance to standards within that monitored system. Reviews all parameters and code changes for proper migration and implementation as well as to ascertain effectiveness in control functionality. Directs and manages the implementation of further correction, code ‘patches’ and recoding as needed
Collaborates with the Application Instrumentation Team to produce appropriate remediation scripts to be shared with specific IT teams on any new or amended parameters for an event that has been identified as an addition or amendment to the event control processes. Reviews the remediation scripts with the Event Monitoring team and others in IT for consistency and proper coverage of new and amended change events
Directs the review of the appropriateness and efficiencies of the new control methods being deployed by using investigative frameworks such as Information Technology Infrastructure Library (ITIL) and other industry recognized process management methodologies. Identifies changes that are necessary as well as financially and operationally feasible
Directs the optimization of all event configuration efforts to drive consistency and continuous improvement to the correlation of alerts and the effectiveness of response by the Event Monitoring Teams in the event of systems fails especially those with wide reaching implications for global services and critical business continuity
Develops a solid advanced understanding of EY’s business and future directives that will impact IT and Infrastructure services and stability. Recognizes opportunities to propose change aligned to the integral part service continuity and Event Configuration has on IT’s current and future goals and objectives
Manages Event Configuration Technicians team to provide appropriate restorative activities for any new changes in a timely manner so that there is no additional effect on systems or processing functions. Provides coaching on performance to achieve success and maintain the team’s effectiveness in day to day event configuration process
Maintains advanced interpersonal and collaborative skills to engage with peers and others up to senior levels of the firm, in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network for effective teamwork and knowledge sharing. Uses these communication skills to challenge insightfully, to recommend improvements to ISM processes or propose credible options as solutions to restore services, and position ISM’s role in quality technical service management and IT’s infrastructure business support
Projects solid consultative skill to conduct effective questioning to break down issues into core elements, formulate appropriate ideas and propose those ideas clearly and concisely through cooperative engagement among all levels of the organization including senior and/or executive management
Maintains a solid working knowledge of the core business service lines and operating environment within IT to support the proper recognition of issues or to proactively position improvement opportunities in the operating procedures of the ISM group as well as in the engagement with others
Manifests a strong analytical and problem solving ability to negotiate complex and conflicting issues , handle ambiguity as well as multiple and shifting priorities and to drive ISM related activities that are both financially sound and operationally feasible
Maintains a working knowledge of the regional and global infrastructures and IT’s overall operating environment to properly recognize the impact of service disruption issues and to position improvement opportunities as part of Event Configuration’s technical support
Adapts communication style to the style of others using advanced oral and written English communication skills. Develops rapport and remains calm under pressure. Builds strong relationships across all levels of a matrixed, geographically and culturally dispersed organization
Possesses a solid working knowledge of the Information Technology Infrastructure Library (ITIL) to recognize appropriate aspects in the Incident, Problem, Change and Availability processes and to recognize areas identified for improvements within the Event Monitoring processes Supports the team in ITIL familiarity and/or certification for select members of staff as needed or necessary
Working knowledge of the current consoles in use for Alert Monitoring as well as the related functionality of each to recognize and align modifications as needed
Possesses the appropriate time and project management disciplines across a diverse culture and multiple time zones to direct and influence improvement initiatives and drive project management activities
Manage team by delegating work effectively and by using appropriate resources and sound financial budgeting and planning. Resolves team conflicts with a proven ability to implement & communicate difficult decisions as well as provide individual or team mentoring as appropriate
Approximately 8 to 10 years working in a management position within Information Technology
Demonstrated experience in all aspects of infrastructure management and operations

129

Corporate Risk-finance & Risk Cfo-market Risk Middle Office VaR Monitoring Resume Examples & Samples

The control processes involve understanding the impact of historical time series issues, VaR calculator issues, and drivers of variances in risk measures
The role will serve as a relationship manager to Coverage, responsible for tracking and communicating issues relative to assigned lines of business
Daily interactions with Operate, Application Development, Product Control, Coverage, project team, etc
The position requires keen focus on controls and the role will assist in the identification and remediation of control gaps
This role will also get engaged on other special projects, for example, providing input on key strategic initiatives, annual updates of operating models, etc

130

Ongoing Monitoring Analytics Manager, AVP Resume Examples & Samples

The AM will support the TPRM Ongoing Monitoring team and be responsible for site visit planning and coordination, open issue tracking and analysis, spend analytics, and periodic reporting to vendors/business partners
They will provide program updates, program metrics and compliance reporting, key performance/key risk indicators, vendor performance scorecards, and other vendor activity analytics
Additional responsibilities will include other reporting and analytics assignments necessary to support the program
AM will support the third party managers that provide ongoing monitoring of third parties and build out necessary MIS required to comply with MUFG policies and procedures relating to Third Party management
The successful candidate will be well-versed in advanced analytics techniques, senior level analytics, and advanced presentation skills
Have solid data management capabilities, Excel and PowerPoint capabilities
Advanced analytics capabilities
Advanced spreadsheet and presentation skills

131

Corporate Credit Monitoring Resume Examples & Samples

Acts as liaison between, gathers information on weak borrowers from and
Proven credit analysis skills and credit monitoring/workout skills/knowledge/abilities
Strong multitasking ability to proactively monitor on an on-going basis the pool of credits to detect potential credit problems at an early stage
Considered sufficiently experience to perform all of the above with limited DGM involvement
Ability to plan and schedule work to meet both long term and short term time frames

132

Market Global Monitoring & Performance Analyst M Resume Examples & Samples

Production of reporting / Analysis to follow up the performance of Sales activity
Implementation of new reports / Adaptation of current reports
Assist the Sales Team / COO on topics related to Sales credit
Assist Projects team / Management on issues / questions related to Sales credit
Contribute to the improvement of processes / Data quality through continuous vigilance, and participation to specific projects

133

Ongoing Monitoring Analytics Manager, VP Resume Examples & Samples

The AM will support the TPRM Ongoing Monitoring team and be responsible for site visit planning and coordination
They will open issue tracking and analysis, spend analytics, and periodic reporting to vendors/business partners, including: program updates, program metrics and compliance reporting, key performance/key risk indicators, vendor performance scorecards, and other vendor activity analytics
This will also include other reporting and analytics assignments necessary to support the program
The AM will support the third party managers that provide ongoing monitoring of third parties and build out necessary MIS required to comply with MUFG policies and procedures relating to Third Party management
1) TPRM Program Reporting (50%)
2) Develop and train Third Party Managers in the use of program analysis tools (15%)
3) Vendor Risk Analysis and Reporting (15%)
4) Third Party Spend Analysis (10%)
5) On-site meeting tracking and analysis (5%)
6) Miscellaneous analytics upon request (5%)
Reporting, which represents a significant portion of responsibilities
Third Party business review of materials, coordination of business review materials with governance reporting to colleagues
Also reviewing engagement scorecards, vendor inventory reports, project plan updates, program metrics and compliance reporting, and key performance/key risk indicators. Responsibilities will include other reporting and analytics assignments necessary to support the program
The successful candidate will be well-versed in advanced analytics techniques, senior level analytics, advanced presentation skills, and have solid data management capabilities
Familiarity with Banking and Technology environments is desired

134

Monitoring Resume Examples & Samples

Lead the design and implementation of the project’s monitoring and evaluation activities, including: development of the project’s Performance Monitoring, Evaluation, Research and Learning (MERL)
Plan development and monitoring of project indicators; implementation of baseline, midterm and end line studies; oversight of data collection and analysis; synthesis of data and study outcome reports; quality assurance and auditing of data
Lead the design and implementation of the project’s research activities, including operations research, performance evaluations, impact evaluations and/or rapid/special studies. Lead efforts to identify key research questions and develop studies that test innovative strategies for addressing improving the quality and uptake of key services by targeted populations
Lead a robust learning agenda, designing and implementing mechanisms for continuous learning, collaboration, and adaptation for project staff, partners, donors, host country government counterparts and other stakeholders
Oversee the dissemination of information on successful and promising approaches, lessons learned and other program results to local, national and regional-level intergovernmental bodies, donors, partners and other stakeholders. Promote forums which facilitate collaboration, learning and action as a result of this information among these actors
Ensure that data from the project is fed into national health management information systems and promote its use among stakeholders for learning and policy development and programming
Build capacity of staff, implementing partners, government counterparts, and other stakeholders in program monitoring and evaluation, data collection and management, and research and learning methods
Ensure research implementation adheres to FHI 360 and international policies and standards and remains technically and ethically sound. Usher research protocols through FHI 360 Internal Review Board and national external review processes
Monitor and maintain relevant protocols, instruments, data sets, manuals, training materials and reports
Oversee a team of MERL staff for the project and ensure clear roles and responsibilities and lines of communication are maintained amongst the team members
Contribute to work plans, quarterly and annual reports, financial reports, and other reports and papers summarizing project results and evidence
Master’s Degree or its International Equivalent - Economics, Education, Environment, Health, Human Development, Information Science, International Development, Social Sciences or Related Field
5-8 Years of relevant experience in management of large projects and/or programs
Has ability to manage projects, set realistic priorities, and plan for the successful implementation of activities
Proficient writing and verbal communication skills
Relevant computer software skills (including, at a minimum, the standard applications in MS Office)
Must be able to read, write and speak fluent English; fluent in host country language
Experience in specialized technical/medical field of study

135

Executive NOC Monitoring Resume Examples & Samples

Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers
Manage and maintain Fareportal’s Monitoring Systems (these report on the status and performance of Fareportal’s network, ISP, Servers, Systems and facilities)
Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages
B.E. / B.Tech. / M.E. / M.Tech. / M.S. in Computer Science, electronics or related field from a premier institute
Effective written communications skills & Decision making skills
Team building skills & Time management skills
Maintenance of WIKI and technical documentation (for NOC/ERT) of processes and procedures used throughout normal operations
Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins and scripts for configuring IIS
Linux, Monitoring tools like WUG, Extrahope, VMTroubo

136

Appdynamics Monitoring Tools Engineer Resume Examples & Samples

Develops and applies advanced methods; theories; and research techniques in the investigation and solution of complex and advanced software applications and problems
Advises hardware engineers on machine characteristics that affect software systems; such as storage capacity; processing speed; and input/output requirements
Prepares reports on analyses; findings; and project progress; and presents results to management and/or customer personnel
Provides guidance and work leadership to less-experienced software developers; and may have supervisory responsibilities
Serves as a technical team or task leader
AppDynamics Expert, Understand how Web Services / applications are built. Excellent presentation skills. Excellent interpersonal skills. The ability to work closely with other software professionals and the customer community

137

Lab & Monitoring Specialist Resume Examples & Samples

Act as a chemist in performing environmental analysis, typically in assessing, analyzing, researching and ensuring environmental policy compliance with pertinent Federal, state and local environmental regulations, which may include CERCLA, CAA, and RCRA
Perform research and assessment of data; develop or prepare reports, surveys, descriptive charts, figures or matrices for compliance and specific application of these items
May involve preparation of information in support of environmental policy development or administration, including litigation support
May include permitting procedures for projects
Must have knowledge of Federal, state and local environmental regulations
Bachelor’s degree and 4+ years related experience

138

Application Monitoring Engineering Lead Resume Examples & Samples

Drive and own vendor relationships
Participate in application/Infrastructure capacity planning, trend analysis, and performance forecasting exercises and propose recommendations to meet ongoing monitoring application performance and scalability demands
Provide strategic Tool consulting to stakeholders to ensure current / future monitoring roadmaps align with Application strategies
Provide guidance and recommend monitoring solutions for recurring and / or ongoing production incidents affecting Line of Business application environments
Participates in Operations support / Vendor team forums to drive operational stability across Monitoring application footprint
Own and Drive additional functionality lifecycle, issues / functionality identification, tracking, creation, testing, through implementation
Manage and own Application risk variables (code / component vulnerabilities, application access models, etc.) across multiple applications
Meets regularly with Line of Business application stakeholders to understand the entire application portfolio and ensure current and future monitoring roadmaps align with Application needs Leads efforts to audit and remediate any gaps in the monitoring tools
Create and maintain Documentation specific to Monitoring tools, on-boarding procedures, and Data Mapping relationships
Provides technical oversight to infrastructure, application, and project teams to ensure monitoring solutions are built / implemented as designed
Bachelors degree or equivalent experience
10+ years of Application Development and / or Solutions Engineering and Design experience specifically in the Application Monitoring, User Experience Monitoring, Capacity Mgt related disciplines
Advanced to Expert knowledge in various Monitoring tools, such as: APM tools (AppDynamics, Wily, DynaTrace, etc.)
Synthetic or UE tools (Apica, BSM / Topaz, Gomez / Keynote, etc.)
Overall IT experience in a Client-Server environment, with practical knowledge of distributed and desktop technologies
Infrastructure architecture & engineering experience, including functional and technical requirements gathering, and solution development
Broad knowledge of advanced environment monitoring & management tools, performance modeling tools, capacity analysis tools, and other advanced modeling and trending tools

139

Monitoring ETL Developer Resume Examples & Samples

Reviewing requirements for data presentation, designing an output schema in an Oracle database, designing and writing the code to populate that schema and writing the SQL for a UI layer to consume the data
U2.0 consolidated monitoring database ETL work
Moving data from SiteScope, BPM, WILY, Extrahop (and other sources) to support U2.0 consolidated logging / dash-boarding plans
Incorporating SiteScope, Extrahop, Wily, Keynote metrics into our dashboards so we are not just sourcing from BPM metrics
Expanding our 1-Console page into a user select-able monitoring offering. E.g. self-service availability and performance information
Supporting all the existing Retail monitoring DB and routines
Great communication skills to carry projects from requirements gathering through execution and documentation
Oracle SQL and PL/SQL Perl
Familiarity with Monitoring tools as they are the DB target for the ETL: HP BSM, Extrahop, Splunk, CA Wily Project management

140

Central Monitoring Associate Resume Examples & Samples

Serves as the primary contact and company representative for sites on assigned studies
Manages assigned sites via outbound telephone calls, web-based tools and other communications tools to ensure compliance with the protocol requirements, study procedures and relevant guidelines
Creates contact reports for each telephone session (outbound or inbound) with sites
Monitors site performance metrics and, independently, implement the majority of action plans for sites not meeting expectations
Supports patient enrollment at each assigned site via engagement of sites in study-wide patient recruitment programs, or through development of site-specific enrolment plans
Maintains up-to-date information within the deployed Clinical Trial Management System (CTMS)
Ensures all assigned sites are trained on the study protocol, informed consent process, data collection requirements/data collection tools (e.g., Electronic Data Collection (EDC) systems, Interactive Voice/Web Response (IVR/IWR) systems, etc.), Serious Adverse Event (SAE) reporting requirements and patient-reported outcomes instruments, as applicable
Assures compliance with applicable regulations, and guidelines, Code of Federal Regulations (CFR), International Conference of Harmonization (ICH) and GCP guidelines, and Company and Sponsor SOPs. Maintains current regulatory documentation according to Essential Regulatory Document Guidelines and Trial Master File (TMF) Plan. Participates in TMF and audits as requested; may require guidance to respond to findings. May be responsible for submission of regulatory packages to ethics committees and/or competent authorities
Monitors all types of Phase II-IV clinical trials; participates in all types of remote site visits as required
Assures timely completion and submission of Electronic Case Reports Forms (eCRFs) in accordance with study-specific clinical and data management plans
Reviews eCRFs completed by sites and assists the site in resolving queries and/or other identified data collection issues
Assures timely and accurate completion of Data Clarification Forms
Performs review of clinical data listings, as required

141

Central Monitoring Associate Resume Examples & Samples

Fluency in both English and Hungarian
BA/BS degree in science/health care or nursing, or equivalent
Some experience or proven interest in Clinical Research fundamentals
A basic understanding of SOPs, WI's, FDA and local regulations as well as ICH GCP guidelines is required

142

Manager, Auditing / Monitoring Resume Examples & Samples

>5 years industry pharmaceutical experience
>2 years’ experience in conducting Pharmaceutical Compliance audit and monitoring activities or a related or equivalent discipline such as Internal Audit, Quality Assurance/Quality Compliance, audits
Strong analytical and systems analysis skills and ability to communicate business requirements and methodologies
Solid working knowledge of federal healthcare regulations, FDA and OIG laws/guidelines in relation to compliance program administration within the pharmaceutical industry
Extensive knowledge of comprehensive Pharma compliance audit techniques including risk identification, and data analytical skills
Ability to analyze systems and processes and identify opportunities to streamline and optimize and articulate ideas in a clear and concise manner
Strong partnering skills and ability create productive working relationships with stakeholders
Strong interpersonal, communication, and presentation skills
Political savvy and the ability to effectively take a difficult or unpopular position in order to present factual observations and identified risks
Ability to manage conflict and remain calm under stress
Successful and effective Third party management oversight and coordination expertise
Ability to simultaneously handle multiple tasks and meeting project deadlines
Demonstrated ability to work cross functionally at all levels of the organization
Demonstrate flexibility, willingness to initiate and take on new tasks and ability to effectively operate in a fast paced environment

143

Group Monitoring Ops-cdn Clin Research Ops Country Head-can Resume Examples & Samples

Prior People Management experience
The candidate must have a good knowledge of international and local regulations and drug development processes. Prior experience as a study manager is an asset
Strong Leadership skills
Excellent communication skills: The candidate must have the ability to work with colleagues both at the local and International level in order to build and foster relationship and develop strategies and action plans in line with business objectives

144

Health Informatics & Monitoring Senior Market Development Mgr-commercialization CO Resume Examples & Samples

Ability to work effectively as a team leader/member must be a strength
Ability to review detailed sales reports and computer printouts
Ability to coach, mentor, and train assigned personnel
Willingness & ability to travel both domestically and internationally
Knowledge of strategic short and long-term planning
Knowledge of Sales and Marketing policies and strategies, and Marketing Communications
Knowledge of marketing plan objectives and strategies for product lines
Ability to verbally communicate with others in order to coach, lead and supervise
Ten (10) years’ experience in the health-care sales and marketing field. Five (5) years in a sales or marketing management capacity; international sales and/or marketing management experience a plus
Successful track record of global medical device and/or medical informatics product launch experience required

145

Sales Rep Diagnostics & Monitoring Resume Examples & Samples

3+ years medical sales experience in hospital environment selling to interventional cardiologists/electrophysiologists/cardiothoracic surgeons
Experience selling and servicing diagnostic and/or monitoring devices
Available/willing to work/travel weekends and evenings

146

Health Informatics & Monitoring Global Marketing Specialist CO Resume Examples & Samples

Strong project management, problem solving, and analytical skills and an ability to handle multiple priorities required
Strong business acumen required. Must be able to evaluate, propose and justify partner options for solution delivery
Self-motivated, entrepreneurial, independent, driven individual
Ability to multitask and prioritize while managing multiple projects and responsibilities
Excellent written and verbal communication skills and comfort presenting to internal and external audiences
Knowledge, skill, and ability to create and analyze marketing plan objectives and strategies
Ability to prepare and execute product presentations to others
Ability to train employees and customers in applications and use of products
Demonstrated ability to write effective business plans, marketing plans, and product plans
Works with managers of other departments to meet department objectives
Ability to write reports to meeting department objectives
Strong strategic, analytical and technical skills
Ability to understand common scientific literature, financial reports and legal documents
Ability to work well in a cross-functional team, listens effectively to others
Ability to multi-task, work on multiple projects, with good organizational skills
Skilled in using Excel, PowerPoint and Word
Knowledge of the healthcare industry and the clinical decision tools/work flow space a plus
4-7 years of experience in healthcare marketing; preferably in Product Management in a technology-based or Healthcare service business. Strong background in Healthcare business experience is preferred

147

Senior Product Specialist Health Informatics & Monitoring Western Europe Resume Examples & Samples

1/ Defines and executes on strategic HI&M direction
In support of PMR Patient Conditions with a key focus on Respiratory Compromise
Effective match between portfolio features/team capabilities and EU market needs
2/ Regionalizes and builds HI&M clinical value proposition
Supports Medical Affairs teams (Clinical Affairs and Health Care Economics) to develop claim matrix for Western EU,
Guides effective and efficient team activities to enable building up best in class commercial support tools,
Supports potential HI&M clinical studies in EU, ensuring best balance between investment and potential outcomes/strategic direction,
Identifies, establishes and maintains contact with EU HI&M key opinion leaders and ensures effective use of network
3/ Operational marketing
EU market intelligence to influence product readiness for a successful Go-To-Market. Ensures both ways cross regional communication with Global Marketing and R&D teams,
Product readiness – EU and Global teams liaison in support of commercial launch including portfolio marketability and availability, pricing, launch dates, etc. With this goal in mind, ensures communications with professional services, supply chain, item master, regulatory, server providers, 3rd party devices, translations agencies…
HI&M portfolio external awareness
3-5 years Marketing and/or Business Development experience in clinical (Med Dev) environments,
Experience in sales and exposure to IT environments are a plus
Demonstrated integrity and respect of peers,
Strong execution skills; results driven, creative problem solving, self-engine, feels comfortable working on a “start-up” mode. Enjoys challenges,
Strong business acumen; ability to analyze the business from a strategic and tactical perspective,
Demonstrates good project management and planning skills. Is able to prioritize according to business needs,
Fast learner, he/she feels at easy in clinical/IT environments,
Strong internal and external communicator. Feels comfortable working in a matrix organization and deals effectively with different organizations, geographies and cultures,
Strong oral and written English

148

OR Sales Specialist, Respiratory & Monitoring Resume Examples & Samples

Bachelor’s degree (B.A. or B.S.) from a four-year college or university (G.P.A. of 3.0 or higher preferred)
5 years sales experience
2+ years of documented sales success (achievement to quota)
1+ years medical sales experience selling
1+ years in team selling environment
Experience selling capital equipment
Documented sales success (achievement to quota) in capital equipment and/or consumables sales
Experience selling to the acute care hospital operating room environment
Able to quickly compile contracts with supporting financial business case
Proven ability to succeed in complex sales and clinical environments
Strong computer expertise and business application
Thorough understanding of the sales process
Understanding of the medical sales arena
Strong verbal and written communication; exceptional client interaction skills

149

Sales Supervisor Patient Monitoring & Respiratory Iraq Resume Examples & Samples

First level degree [BA/BS] in life sciences, business, or field related to job
Three to Five years proven selling experience in a multinational setting
Good presentation and communication skills
Strong sales skills, dynamic, self-motivated, persistent & goal-oriented
Willingness to travel approximately 70% of the time
MBA
Three or more years of managerial experience
Relevant professional experience
Experience in Operating Rooms, marketing, training, or related area
Clinical Background

150

Senior Engr Process Monitoring & Controls Resume Examples & Samples

Develop and lead data integration strategy with factory floor automation systems to ensure efficient data communication to support statistic quality control (SQC) data analysis and displays
Design and implement technical IT integration for large capital investment projects and innovation pilot initiatives
Work with critical vendors and partners to identify and to pilot new technology that enhances and simplify system integrations
Recognize indicators of future opportunities; initiate plans to acquire new skills required by changes in technology
Integrate financial data with technical data and analyze complex interdisciplinary problems and identifies their impact

151

Country Head, Site Management & Monitoring Resume Examples & Samples

Bachelors or equivalent degree, health related (e.g. Medical, Scientific, Nursing, Pharmacy) preferred
Clinical site monitoring experience, preferably having monitored and/or managed a study within a Country from start to close required (Minimum 5 years)
Experience in functional budget planning, resource planning & assignment, quality management in a Country lead capacity preferred
Strong analytical and critical thinking skills to evaluate complex issues from multiple perspectives and drive smart decision making
Demonstrating business ethics and integrity
Demonstrated proactive and positive team player

152

Research Associate Immune Monitoring & Biomarker Development Resume Examples & Samples

Retrieve and input samples into biorepository
Work with Clinical Operations to resolve and track discrepancies
Aliquot and label biospecimens
Assist with basic immune assays (ELISA, Luminex, PBMC Processing)

153

Monitoring Supervisor Resume Examples & Samples

Design, deploy & manage IT operation systems to provide real time information, optimization and resiliency of our software and applications infrastructure
Develop and deploy virtual monitoring dashboards for IT and stakeholder visibility into the IT services we provide
Establish migration plan for end-to-end monitoring of global IT assets and execute
Develop supplier engagement strategy and manage performance through SLA’s
Build proactive monitoring capability to detect and correct events before they occur
Establish analytical processes on event correlation, driving continuous improvement
Define, document, and improve enterprise monitoring and maintenance processes
Balances and integrates hardware and software strategy, architecture and execution
Ensure decisions (resourcing & investment) based on core vs. noncore technology/functional strategies for enterprise wide impact and life cycle cost optimization
Designs and deploys cross-functional Service Management tools, processes and procedures including, change management, configuration management and incident management
Leverage data to assure expected outcomes of performance that minimizes dependence on people in the process
Utilize monitoring data to broaden capabilities and standardize process in the availability and capacity management areas
Share insight to facilitate Governance improvements and inquiry responses where possible
Ensure monitoring expectations are IT or supplier agnostic, incorporate all known data sources for consistency in approach to functionality and business value
Automated end to end surveillance of Honeywell’s IT environment
Shift from reactive to proactive to predictive
Define and integrate predictive data driven tools
Onboard new applications into the CT Digital Operations service
Assist the Incident Management Supervisor to provide 24X7 support for Major Incidents
Strong experience with monitoring , operations centers
Experience in both applications and infrastructure design and delivery
Strong technical capabilities in contemporary software driven hardware and software as services
Experience implementing and using VMWare VC Operations
Futuristic-orientation, contemporary business thinker and high energy and proactive leader
Strategic Planning: Ability to define the problem/issue, root cause analysis, charter and resource corrective and preventive problem solving teams to create highly robust solutions which run 24x7 with 0 down time
Focus on value through the right level of standardization
Excellent Negotiation Skills: Ability to understand customer needs, negotiate complex issues and total value offerings to internal customers of IT
Set high expectations and manage to expectations to operate seamless and evolving solutions. Manage multiple vendors with excellent partnership orientation and long term enterprise strategy in mind
Strong operation management experience including understanding of critical incident resolution, rapid problem solving and critical and strategic thinking to take the best course of action for the enterprise ( ability to manage crisis)
Read Write and speak English

154

Advanced Clinical Monitoring Resume Examples & Samples

Develop and execute quarterly territory business plans including the efficient identification and qualification of new Masimo customers, as well as increasing SpHb, PVI & SEDLine penetration in existing customers
Develop, administer, monitor and report on specific account sales strategies, in order to achieve quarterly SpHb, PVI & SEDLine sales objectives
Achieve quarterly SpHb, PVI & SEDLine sales objectives
Lead an effective transition from expectations established during the sales process, to successful installation and deployment with the clinical support personnel
Develop key customer relationships and KOL’s
Must be able to travel between 25 to 50% of the time
Perform special projects as requested
Three or more years of documented success in medical device or pharmaceutical sales, preferably with products sold in the Operating Room and Intensive Care Unit of various specialties
Excellent interpersonal, listening, and communication skills
Effective presentation skills with ability to articulate complex and key concepts to multiple types of decision makers
Strong problem-solving and negotiation skills
The ability to develop, administer and monitor quarterly territory business plans, including the efficient identification and qualification of new Masimo customers, as well as increasing SpHb, PVI and SEDLine penetration in existing customers
Proven competency selling new technologies that require a change in clinical processes
Demonstrated track record of sales success

155

Advanced Clinical Monitoring Resume Examples & Samples

Collaborate with Area Sales Manager on quarterly territory business plans including the efficient identification and qualification of new Masimo customers as well as increasing Masimo products in existing customers
Collaborate with our customers to establish utilization guidelines and protocols
Lead the strategy for new and reference accounts per the expectations established during the sales process leading to successful installation and deployment
Troubleshoot factors affecting SpHb performance
Depending on territory, 50-60% travel may be required
Minimum of two years critical care experience in the hospital
Effective presentation skills with ability to articulate key concepts to multiple types of decision makers
Ability to have clinical and influential conversations with customers

156

Clinical Monitoring Associate Resume Examples & Samples

Build relationship with investigators and site staff remotely
Act as PAREXEL’s remote contact with assigned clinical sites, use judgment to assess and ensure overall integrity of study implementation and adherence to study protocol at clinical sites. Prepare and collect high quality site documents, such as essential regulatory documents (SRP)
Compile SRP for review and approval
Submit and follow up with site on CSA including budget, Anti-Bribery Law (ABL) Survey (if not available), and site specific ICF
Collaborate and involve Clinical Trial Specialists (CTS) on CSA (including budget) and site specific ICF negotiations as required
Collect site specific documents for IRB, EC, and RA as required
Provide prepared EC package to PI for submission and follow up to secure approval where required
Have a good understanding of the various tasks related to study start-up, initiation, ongoing monitoring, processing, and lock
Support site with access to relevant study systems and ensure sites are compliant with project specific training requirements
Ascertain and recommend appropriate follow-up response to issues at clinical sites including potential deficiencies in documentation, communication, and the need for additional training
Configure and distribute study documents to site with support of Research Operations Assistant (ROA), including configuration of Investigator Site Files
Conduct general site contacts in accordance with the study specific Monitoring Plan
Generate contact reports in accordance with departmental timelines and/or sponsor timelines whichever is shorter
Prepare sites and CRAs for on-site visits
Conduct remote visits (qualification, initiation, monitoring, and termination), if applicable
Collaborate with CTS and CRA on site issues/actions and provide recommendations regarding site-specific actions and use judgment and experience to assess the ability and motivation of site staff
Perform regular reviews of site level data in clinical systems (e.g. CTMS, EDC, IVRS, and ISIS) and ensure timely and high quality data entry compliance from sites
Re-train site staff on study specific tasks/procedures remotely as required
Qualified candidates must be bilingual in French/English
Previous site management experience or equivalent experience in clinical research with understanding of clinical trials methodology and terminology preferred
Client-focused approach to work
Ability to manage multiple and varied tasks with enthusiasm
Sound interpersonal, verbal, and written communication skills
Effective time management in order to meet daily metrics, team objectives and department goals
Ability to work independently with regular oversight and open to seeking guidance when necessary
Ability to influence and negotiate resolutions and outcomes with sites
Bilingual in French/English

157

Clinical Monitoring Associate Resume Examples & Samples

Consistently meet the requirements of a CMA I with a high degree of proficiency, accuracy, and autonomy
Act as PAREXEL’s remote contact with assigned clinical sites, use judgment to assess and ensure overall integrity of study implementation and adherence to study protocol at clinical sites
Prepare and collect high quality site documents, such as essential regulatory documents (SRP)
Submit and follow-up with site on CSA (including budget), Anti-Bribery Law (ABL) Survey (if not available), and site specific ICF
Collect site specific documents for IRB, EC and RA as required
Demonstrate thorough understanding of the various tasks related to study start-up, initiation, ongoing monitoring, processing, and lock
Conduct general site contacts in accordance with the study specific Monitoring Plan, which may include
Review of recruitment plan and enrollment updates
Follow-up on appropriate site related questions
Address/resolve issues pending from the previous visit
Address protocol questions with Functional Lead (FL) guidance if required
Check on site staff assignment
Assess drug/study supply status
Request outstanding documents
Review site payment status
Follow-up on data entry, query status and SAEs
Conduct remote visits (qualification, initiation, monitoring and terminator), if applicable
Perform regular reviews of site level data (e.g. CTMS, EDC, IVRS, and ISIS) and ensure timely and high quality data entry compliance from sites
Apply working knowledge and judgment to identify and evaluate potential data quality issues; determine and implement appropriate follow-up response
Ensure timely resolution and closure of all site issues (including Central File QC findings)
Collect updated/amended regulatory documents in collaboration with CRA and CTS as needed
Advanced ability to manage multiple and varied tasks with enthusiasm utilizing strong analytical skills to make decisions autonomously due to the unpredictable nature of the issues that arise
Strong computer and internet skills including but not limited to the knowledge of Clinical Trial Management Systems (CTMS), Electronic Document Management System (EDMS), EDC, IWRS, MS-Office products such as Excel, Word
Sense of urgency in completing assigned tasks
Previous site management experience or equivalent experience in clinical research with understanding of clinical trials methodology and terminology

158

Clinical Monitoring Associate Resume Examples & Samples

Educated to degree level (biological science, pharmacy or other health-related discipline preferred)
Several years of experience as a CRA, in-house CRA or Site Coordinator are preferred
Fluency in written and spoken English and Spanish

159

Clinical Monitoring Associate Resume Examples & Samples

Provide collected documents to ROA for coding, scanning, and uploading to WIP/sending to study mailbox, where possible
Complete routine departmental administrative tasks in a timely manner (e.g. timesheets, metrics, etc.)
Maintain a good working knowledge of and ensure compliance with applicable ICH-GCP Guidelines, international and local regulations, PAREXEL SOPs, other PAREXEL training requirements, as well as study specific procedures and training
Ensure good understanding of project scope, milestones, budgets, and time codes and strive for high quality, timely and efficient delivery
Update all appropriate Clinical Trial Management systems (CTMS) as indicated per function on an ongoing basis and submit all relevant documents to central files as per Central File Maintenance Plan
Escalate any site and study issues that require immediate action to the FL
Delegate administrative and other tasks to ROAs as needed. Guide and mentor ROA, review work, and provide feedback to manager regarding performance
Show commitment and perform consistent high quality work

160

Clinical Monitoring Associate Resume Examples & Samples

Conduct remote visits (qualification, initiation, monitoring, and termination)
Strong computer skills including but not limited to the knowledge of MS-Office products
Sound problem solving skills
Developing ability to work across cultures
Proficient in written and oral English and fluent in Russian
Previous relevant work experience preferred

161

Associate Director, Clinical Monitoring Resume Examples & Samples

Ensure clinical monitoring activities are conducted in alignment with Good Clinical Practices (GCP) and relevant national and international guidelines/requirements
Oversee and participate in clinical monitoring vendor selection process
Contribute to clinical monitoring contract negotiation and ongoing budget management
Ensure CRAs meet Sunovion experience and performance expectations
Oversee and participate in CRA training (GCP, therapeutic, and protocol-specific)
Review study protocols to recommend monitoring approach, including monitoring visit frequency, acceptable level of source document verification, and key risk indicators
Develop, implement, and oversee risk-based monitoring (RBM) methodologies
Facilitate cross-functional risk assessment activities using risk assessment categorization tool (RACT), including protocol- and site-level risk assessments
Develop remote data review processes and assign action plans, as required
Ensure study-specific monitoring plan is in place for each study, in alignment with Sunovion SOPs
Ensure monitoring visit reports (MVRs) and all relevant documents are generated, reviewed, and archived as outlined in the study-specific monitoring plan
Collaborate with Clinical Trial Management (CTM) group to ensure clinical sites and investigators are conducting studies in compliance with ICH/GCP guidelines and study protocol; ensure CTMs are reviewing MVRs to identify potential compliance trends
Perform or oversee co-monitoring visits to ensure CRA performance is in alignment with Sunovion expectations and that monitoring is being conducted in alignment with ICH/GCP guidelines and study-specific monitoring plan
Participate in development and maintenance of clinical monitoring SOPs, tools, and document templates (e.g. monitoring plan and MVR templates)
Mentor and train in-house CRAs
Manage day-to-day operations of the in-house clinical monitoring staff including recruitment of staff, evaluation and communication of employee performance on an on-going basis, participation in compensation process, and direction and prioritization of staff workloads
Participate in department and cross-functional process improvement initiatives
Act on constructive feedback from peers, supervisors, and colleagues to improve performance and provide feedback to direct reports and colleagues
Demonstrated proficiency in all aspects of clinical monitoring, including risk-based monitoring methodologies
Experience in oversight of contract resources
Ability to effectively present information to and respond to questions from groups of managers, sites, etc. in English

162

Monitoring Technician Demil Tech Resume Examples & Samples

Three (3) years demonstrated experience in electrical or instrument controls, air sampling, laboratory, or demilitarization experience
Three (3) years’ work with chemical agents, or other hazardous chemicals
One (1) year demonstrated experience with MINICAMS highly desired
Associates degree specializing in Instrumentation Technology, life sciences or equivalent with one (1) year experience performing similar duties as described above

163

Director, Customer Care Monitoring Center Resume Examples & Samples

5+ years of business experience in subscriber based business is a must
2 - 5 years of operations experience in a leading call center is preferred
Security/monitoring industry experience is a plus
Management skills

164

Software Engineer Logging & Monitoring Resume Examples & Samples

Ownership of the Monitoring, Alerts and Logging sub system
Development and Deployment of backend Infrastructure / Tools with special focus to implement real time monitoring and alerting needed for 24/7 operation of the cloud service
Development of reactive UI dashboards for service operations
Deployment of multi-tenant SaaS applications
Streaming media monitoring
Docker / Mesos / Marathon

165

Service Reliability Engineer, Monitoring Resume Examples & Samples

Excellent English communication skills, both verbal and written
Strong Linux troubleshooting
Experience in automating operational tasks
Experience working with monitoring and systems, such as Sensu, Nagios, Graphite, Cacti, etc
3-5 years relevant work experience, high-volume or large-scale environments a plus
Practical coding/scripting experience, preferably in python or bash
Experience working in cloud and hybrid environments
Experience with configuration management systems, e.g. Puppet, Chef, CFEngine, and application containers such as Docker
Experience with databases or data analytics

166

Prognostics & Health Monitoring Tool Developer Resume Examples & Samples

Develop and implement new functions and graphical user interfaces to help our customers design prognostic and health monitoring systems for industrial applications
Work on improving algorithms for deployment of prognostic and health monitoring to embedded systems
Contribute to all aspects of the product development process from writing functional specifications to designing software architecture and implementing software features
Work with quality engineering, documentation, and usability teams to develop state-of-the-art software tools
A bachelor's degree and 3 years of professional work experience (or a master's degree) is required
Experience with MATLAB and Simulink
Experience with object-oriented design and programming
Experience with software development lifecycle
Experience with embedded software

167

Associate Director, Monitoring Liaison Expert Resume Examples & Samples

Determine level of required monitoring activities for a given study in conjunction with the study teams, including potential remote, risk-based or other state of the art monitoring approaches. Guide teams to a fit-for-purpose Monitoring Plan development
Provide financial oversight for monitoring services by ensuring that cost proposals of CROs respectively resource calculations by ICRO meet the study needs. Drive the Scope of Work discussion with monitoring vendor. Lead the monitoring vendor kick-off meetings with the team to ensure common understanding of scope of contract and delegation of responsibilities
Provide consultancy for all monitoring related questions to teams and vendors. Mediate between CRO/ICRO and clinical teams and ensure performance and quality issues are reported and remediated appropriately. Proactively identify areas of concerns and propose process or training improvements based on findings
In collaboration with cross functional groups e.g. vendor relation teams, category manager and vendor business office, actively maintain relationships with monitoring vendors and maintain performance oversight of the monitoring vendors
Manage the relationship with ICRO teams in assigned region and proactively evaluate and negotiate changes or expansion of ICRO support as appropriate to fit TM trial needs
Serve as primary monitoring expert during vendor assessments and re-assessments and work closely with the vendor center of excellence during the due diligence process
Provide leadership as monitoring subject matter expert (SME) to drive vendor and CRA training activities by pro-actively identifying training needs, developping training material and providing training to the target audience
Represent TM on relevant cross-divisional activities, working groups or boards for monitoring related processes and SOPs
Work with QA, clinical teams and third parties to support investigator site and vendor audits/inspections and appropriate corrective and preventive action plans
Deputize for the Head of Monitoring and Country Operations or Head of Operations and Submissions, as assigned, e.g. on cross-divisional decision boards related to country interactions or monitoring processes
At least 6 years experience in clinical research (e.g. PM, CTL, or similar function) thereof at least two years as CRA
Excellent GCP, ICH knowledge
Excellent communication and negotiation skills
Demonstrated matrix management skills

168

Multilingual Monitoring Technician Resume Examples & Samples

Interact with customers on a professional, timely and friendly manner
Maintain accurate record keeping in all software programs along with any paper records that must be kept
Interrogate alarms via UltraSite or similar diagnostic software to confirm they are still active, valid alarms and not repeats. Identify rack related alarms and process accordingly
Maintain professional appearance, attitude and behavior at all times
Assist others, communicate and participate as part of a team
Notify management of any events that may affect our ability to meet customer’s requirements
Assist in daily, weekly and monthly reports as requested
Assist in maintaining all customer and procedural manuals i.e. new stores and technician assignments
Perform other related monitoring duties as directed by Manila/Atlanta Management
Develop multilingual training documents and customer procedures which may involve translation of current documents or the design of new documents/procedures
Maintain a constant flow of communication between Atlanta and Manila locations to achieve goals and promote a customer focused work environment

169

Manager, HCC Audits & Monitoring Resume Examples & Samples

Remain informed of developments in applicable HCC Rules and enforcement trends
Strong subject matter expert and provide expertise and advice to business partners regarding HCC issues
Drives the process of assessing and monitoring HCC risks; Develop and execute HCC monitoring programs, including the performance of field rides
Independently participate in and lead audits to evaluate compliance with HCC Rules
Design and deliver meaningful, accurate and effective presentations to senior management and ensure follow-up on any areas that require corrective action
Manage and maintain the HCC monitoring and audit observation and remediation plan database
Contribute information used in the development of the annual risk assessment and audit plan
Contribute to the development, implementation, and maintenance of Standard Operating Procedures
Partner with Global Compliance, Legal, Internal Audit, and Finance teams in carrying out monitoring and audit activities
Multi-task responsibilities outside the bounds of the role’s work
May supervise the work of colleagues in a team/audit/project setting
Significant domestic and international overnight travel required, up to approximately 25%
Demonstrable knowledge and understanding of all applicable HCC Rules
Considers and incorporates global perspectives and requirements
Proven ability to build, execute, and manage HCC monitoring programs independently
Proven ability to build and execute audit plans and conduct HCC audits with minimal supervision
Proven ability to participate constructively in multi-discipline audits/projects
Advanced data analytics and data mining skills
Strong project management skills; drives execution
High level problem solving, discretion/judgment, detail-oriented and confidentiality; comfortable with ambiguity and can adapt style and tactics based on situation
Strong interpersonal skills; must be able to forge strong relationships with all levels of the organization
Ability to effectively prepare and present analytical written and oral communications appropriate for multiple audiences and levels within the organization
Effective influencing skills and ability to drive change as it relates to implementing remedial actions; balances diplomacy and respectfulness with assertiveness
Currently possessing more than one of the following audit certifications: Healthcare Compliance Certification; CIA; CPA; CFE
Completed graduate degree in a field directly-related to the business needs of this position and/or an MBA or JD
Experience in consulting firm advising on Pharmaceutical industry HCC related issues and implementations
Experience in Regulatory Affairs, FDA, or pharmaceutical Sales and Marketing, IT and financial auditing also a plus
Experience with Oracle, Basware, Concur, TeamMate, Tableau, and/or Qlikview a plus

170

Implementation Monitoring Program Specialist Resume Examples & Samples

A Bachelor's degree with major study in forestry, forest management or closely related natural resource field AND three years of professional experience in forest management or forest research
Demonstrated proficiency and experience working with forest mensuration, sampling, and statistics
Demonstrated ability to use and adapt GIS technologies and mobile technology, run database queries, gather and analyze data, draw valid conclusions, and make appropriate recommendations
Knowledge of the theory and practice of forest management
Knowledge of and skill in complex data base management
Demonstrated excellence in verbal and written communication skills, including the ability to write technical reports and share information with a variety of audiences
Demonstrated ability to establish and maintain effective working relationships
Competency in understanding and being responsive to divison, region, and stakeholder objectives and needs
Demonstrated ability to respond effectively and be flexible in response to changing needs and priorities, allocate resources, and create and implement program improvements
Demonstrated ability to supervise staff, assigning duties and evaluating performance
Ability to provide training; and
Demonstrated ability to use computer/computer software including standard word processing software, spreadsheets, and access databases
Master's degree in forestry or related field
Knowledge of Department programs, practices and related laws, regulations and policies
Previous experience in selection and supervision of personnel
Demonstrated ability designing and/or conducting implementation-, effectiveness-, or other monitoring; and
Experience with Python, mobile databases, and mobile GIS technologies
Submit the following

171

CRA Dedicated Team Home-based & Remote Monitoring Resume Examples & Samples

Perform site selection, initiation, monitoring and close-out visits in accordance with contracted scope of work and good clinical practice
Provide monitoring visits and site management for a variety of protocols, sites and therapeutic areas
Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues
Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues to Clinical Team Lead (CTL) and/or line manager
Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution
Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports and other required study documentation
May provide assistance to more less experienced clinical staff
Basic knowledge of, and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonisation (ICH) guidelines
In depth therapeutic and protocol knowledge as provided in company training
Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer
Strong written and verbal communication skills including good command of English language
Ability to manage competing priorities
Bachelor's degree in a health care or other scientific discipline, more than 1 year of on-site monitoring experience; or equivalent combination of education, training and experience

172

Senior Research Associate Immune Monitoring & Biomarker Development Resume Examples & Samples

Work with team in assay development and planning
Perform routine immune assays and assay optimization using human biological samples (serum, tissue, PBMC)
Perform data analysis
Maintain/update clinical sample database
Represent team and present data at cross-functional project teams

173

Director, Prescription Monitoring Program Resume Examples & Samples

Apply for, manage and oversee administration of appropriately related grant awards
Act as Principal Investigator on existing and potential grants that provide funding to enhance current prescription monitoring systems
Exceptional management, leadership, communication, strategic planning, visionary, and interpersonal skills
Ability to develop and implement effective stakeholder strategies and promote a culture of transparency and inclusion
To meet the challenges presented by a rapidly evolving and highly complex health care system as it relates to managing the reporting of prescription data, candidates must have the ability to
Conduct and analyze research and build consensus among other Bureaus within the Department, other state and federal agencies and non-governmental organizations
Preference will be given to candidates that are registered pharmacists and those candidates with a Juris Doctor, Masters (MA) or Post Doctorate degree (PhD) in public policy
10 years + as a manager with strong personnel management skills and the ability to support and motivate staff and build a strong and cohesive team; 3-5 years as a senior manager
Knowledgeable of Prescription Drug Monitoring programs and how they fit into provider practice
Advanced practice in pharmacy, public health or public policy and advanced knowledge of the health industry
Experience with data integration and analysis to improve organizational processes and performance
Use of cost-effectiveness, cost-benefit, and cost-utility analyses in programmatic prioritization and decision making
Experience in strategic planning; ability to establish clear goals and a plan to achieve them
Able to work under pressure and with specified deadlines on a number of high-priority projects in a dynamic environment
Project management expertise
Experience in budget and fiscal management
Ability to draft read and interpret statutes, regulations and guidelines and assess the impact of those on operations
Broad experience in and knowledge of public health or health care systems
Knowledge of procurement/purchasing and Information Technology systems
Ability to establish and maintain good working relationships with other state, municipal and federal officials, non-governmental organizations, professionals and other stakeholders

174

AML Monitoring & Investigation Analyst Resume Examples & Samples

Reporting unusual client activities which might relate to money laundering or terrorist financing
Required: Proficient in Internet and commercial database searches
Communicates Effectively
Innovates and Manages Change

175

Manager, Product Monitoring Resume Examples & Samples

Ensure compliance of Product Monitoring with procedures for collecting, analyzing, trending, and reporting of post-market feedback reports
Interact with manufacturing sites to facilitate consistent and timely complaint investigation and resolution
Compose and maintain Department SOPSs as needed to assure compliance
Participate in cross-functional teams working on Health Hazard Evaluations, including initiation, drafting, review, and scheduling of the associated meetings
Provide support and leadership during audits and regulatory inspections, by participating as a Subject Matter Expert as needed
Participate in the drafting of audit and inspection responses and assist in the coordination and completion of corrective actions related to audits and inspections
Assist in drafting of communication with regulatory agencies in regards to complaints and vigilance reports
Comply with relevant global product quality related guidelines, standards, and regulations regarding the receipt, review, investigation, and reporting of product experiences
Conduct trend analyses for product monitoring utilizing statistical methods, identifying necessary investigations and initiating and monitoring the investigation progress
Prepare and deliver accurate reports of product performance to be distributed within the department and to management and other internal customers
Identify potential product performance issues and escalate accordingly
Collaborate with and effectively communicate with various departments and levels of management, including Legal, Regulatory Affairs, R&D, Marketing, Medical Affairs, Technical Service, Pharmacovigilance, and Customer Care
Maintain the reportable malfunction list to ensure appropriate and timely reportability decision
Create, review, or execute validation test scripts (PQs) for database changes and implementations
Conduct appropriate customer contact with international distributor partners
Provide product performance expertise on cross-functional project teams as necessary
Participate in teams concerned with development or support of products as necessary
Conduct Post-Marketing Surveillance training for Mallinckrodt Field support
Be proficient in multiple product lines
10 years’ experience in medical device, biologics, and/or pharmaceutical manufacturing is required; Knowledge of regulation and standards (CFR, MDD, 21CFR820, 21CFR210/211, 21CFR803, GMPs, ISO 13485, CMDCAS, etc.) required; knowledge of the concept and submission of MDRs required; Excellent interpersonal, written English, and oral communication skills; Ability to interface with both technical and non-technical personnel at all organizational levels; Ability to read and understand technical documentation including Service Orders and investigations; Clear understanding of major process steps of device and drug operations is required; Excellent organizational, problem-solving, and analytical and time management skills

176

Senior Analyst Cybersoc Monitoring Resume Examples & Samples

Complete Cyber Monitoring and Incident Response Operations Playbook/Checklist activities including, but not limited to: log
Develop, tune, and maintain tools to automate analysis capabilities for network-based, host-based and log-based security event analysis
Organize and maintain documentation of detection capabilities, alert definitions, policy configurations, and tool rulesets
Maintain adherence to Corporate Security Operations Center standards, policies & procedures
Remain up-to-date on the latest security information in order to validate the security analysis & identification capabilities of the security operations technologies
Participate in efforts to analyze & define security filters & rules for a variety of security parameters

177

Consultant on SDG Measurement & Monitoring Resume Examples & Samples

Provide coordination support to the SDG16 Virtual Network working on indicators for Goal 16
Provide support to UNDP-led working groups in the Praia City Group for advising on methodologies for the Tier 3 Goal 16 indicators
Provide accompaniment support to UNDP pilot countries engaged in establishing SDG16 indicator monitoring and reporting systems which may involve travel
Support research work focused on a “pathways” analysis of Goal 16 and the interlinkages/direct enablers for the other 16 Goals
Support work on synthesising lessons learned from statistics-offices led governance data collection initiatives (SHASA and others)
Provide support to processes related to global supplementary indicators
Update UNDP/OGC’s prior mappings of global governance indices and databases
Establish and keep updated (in liaison with OGC’s knowledge management specialist and colleagues in UNDP New York) a calendar of regional events related to Goal 16 monitoring
Strong understanding of the role of monitoring, measurement and statistics in the current governance/development agenda
Track record of applied research and/or programming on governance measurement/monitoring
Ability to write and communicate in a clear and concise manner
Knowledge and understanding of UN/UNDP’s work and/or other multicultural/bilateral actors’ works and roles related to Governance
Minimum of 4 years professional work experience in a related field
Proven experience in conducting research and writing papers or policy guidance publications
Professional work experience in a related field
Experience of research on governance measurement/monitoring; (15)
Strong analytical and research skills; (15)
Ability to write and communicate in a clear and concise manner; (15)
Knowledge and understanding of UN/UNDP’s work and/or other multicultural/bilateral actors’ works and roles related to Governance. (10)

178

Monitoring & Metrics Engineer Resume Examples & Samples

Typically requires at least 5+ years of experience in a large compute environment. Finance, Oil & Gas, Scientific Research, or R&D environments preferred
You will have demonstrated skills in the following areas
Experience monitoring a large scale distributed computing environment
Ability to correlate event data between network, storage, and systems
Experience with Nagios/Ganglia or similar technologies like Zenoss, Groundwork, Solarwinds
Experience deploying networking monitoring tools for bandwidth, sflow, latency, and snmp alerts a plus
Experience automating the installation and configuration of monitoring systems / agents
Ability to scale monitoring solutions geographically
Experience with aggregation and visualization solutions such as Elasticsearch+Logstash+Kibana or Splunk
Proficient in Ruby, Python, Perl or other common high level scripting language
Experience using configuration management tools like Puppet, Chef, or CFengine
Familiarity with stream processing systems like Kafka, Spark, or Storm for large-scale data analytics
Familiarity with continuous integration / deployment systems such as Jenkins or Travis
Linux system administration experience (RHEL/CentOS preferred)
Understanding of NFS and NAS appliances (NetApp preferred)
Understanding of Layer 2 / Layer 3 networking (Arista or Cisco preferred)
Understanding of revision control systems (SVN, git, Perforce)
Understanding of LDAP (OpenLDAP, DSEE, OpenDirectory)
Must be analytical and possess strong organizational / problem-solving skills

179

Joysmart Solutions Remote Monitoring Technician Resume Examples & Samples

Must be technical (understand the equipment, fix and advise)
Observes equipment operation to ensure proper performance. Suggests necessary improvements
Collect and manage Key Performance Indicators
Act as liaison between Joy Global and mine personnel
Submit timely and comprehensive Customer Relationship Management Reports related to machine performance and other activities
Work closely with Joy reliability engineers
Counsels customer in maintenance of equipment
Act as primary liaison and coordinator between LCM coordinator and dedicated trainer for resolving customer issues and developing training curriculum

180

Application & Infrastructure Monitoring Project Manager Resume Examples & Samples

Manage multiple project deliveries of varying dimensions – complexity, technology, geography, 3rd party partners
Exhibit proactive behavior by engaging in project planning activities, including but not limited to
7+ years of hands-on technical Project Management experience with at least 5 in the infrastructure and application spaces
Strong sense of ownership & accountability
Strong influencing and stakeholder management skills. Ability to influence others at a senior level to adopt new perspectives
Banking or financial services experience
PMP and ITIL certifications a plus
Agile or Six Sigma experience

181

Monitoring Resume Examples & Samples

A minimum university degree in research methods, knowledge management, communication, health or related field
Demonstrated experience in overseeing an (ME&KM) system for internationally-funded health and development projects. Experience with reporting on USAID health indicators preferred
Demonstrated experience in relevant data collection and processing methodologies with particular attention to ensuring data quality
Experience in preparing documentation for human subject review and approval. Knowledge of ethical review procedures and processes as they apply to Malawi
Experience working with local organizations to ensure effective ME&KM and that all ME&KM requirements flow down appropriately
Demonstrated relevant technical abilities necessary for high-quality ME&KM
The ME&KM officer must possess strong demonstrated capacities for spatial analysis including land-cover mapping and the use of geographic information systems
At least 3-5 years of experience on a project of similar scope and size
Significant, demonstrated experience in managing ME and KM data collection and tracking systems for donor reporting
Strong working knowledge of USAID PEPFAR, PMI and other health indicators used by USAID to measure project effectiveness and impact
Must have demonstrable hands-on experience with an accounting system and high-degree of competency in MS Excel, SPSS, knowledge management database management and other database software packages

182

Audit Quality Monitoring & Measurement Senior.manager Resume Examples & Samples

Previous experience in performing practice reviews
Ability to navigate across the diverse cultures and specific requirements of regional member firms
Ability to multi-task with strong problem-solving and prioritization skills
Spanish speaker strongly desired for Americas regional role

183

Windows Monitoring Admin Resume Examples & Samples

At least a passing familiarity with the various components being monitored
Knowledge of SNMP
Good reasoning skills for determining the various levels of monitoring that could be required
Good analytical and troubleshooting skills to determine why certain devices aren't being monitored
The ability to work independently

184

Monitoring Automation Engineer Senior Resume Examples & Samples

Responsible for the 24x7 uptime of the application
Responsible for troubleshooting system, application, database and networking issues
Responsible for communicating and supporting incident resolution according to ITIL standard processes
Proactively report on current systems, database and application checks to improve its performance and notifications
Use monitoring tools such as Shinken, Foglight and SolarWinds to determine performance or system issues
Responsible for writing scripts to pull data and help automate task resolution
Evaluate and build improvements in monitoring capabilities
Responsible for pulling application performance data using Splunk
Support releases and maintenances
BA/BS degree or relevant technical experience
2 – 4 years operations support experience in a high-availability environment
1 – 2 Years experience working with monitoring tools such as Nagios, Foglight, Shinken, or SolarWinds
1 – 2 Years experience working with databases such as Oracle and/or MSSQL
Skillsets in either: - Experience in Perl, Python or other scripting language - Experience managing Linux systems environments
Ability to perform well in fast-paced, high-pressure environment
Be proactive and willing to look for technical solution with little guidance
Outstanding communication skills in English, both verbal and written and strong customer focus
Experience with ITIL a plus
Experience working with Splunk a plus
Experience with PL/SQL a plus
Experience working with MongoDB, Hadoop a plus
Experience working with applications in AWS a plus

185

Clinical Monitoring Associate Resume Examples & Samples

Ability to manage multiple and varied tasks with enthusiasm utilizing strong analytical skills to make decisions autonomously due to the unpredictable nature of the issues that arise
Sound interpersonal, verbal and written communication skills
Previous relevant work experience is preferred

186

Control Monitoring Group Finance Manager Resume Examples & Samples

Manage CMG team: maintain and develop an effective team with resource and skills required to perform their responsibilities and coordinate with the offshored team
Maintain & develop the process for Finance Level 2 evaluation and documentation of the Finance Control Framework ensuring it covers key controls for the UK Finance perimeter (as agreed with UK CFO) and is adapted to reflect business evolution (including new products/activities, offshoring, outsourcing, L2 reliance on other control functions …)
Maintain an effective program of Level 2 review of controls in accordance with Group and CIB Finance & local policy
Timely reporting of Level 2 controls assessment based on Level 2 program of controls review and escalation of significant issues; Coordination of the LFCC (London Finance Control Committee) and quarterly FACT reporting
Procedures: maintain up-to-date and complete procedures for CMG processes
Projects: for CMG remit ensure that CMG are properly engaged and contribute fully to the main phases (design, UAT and migration)
Products & systems: specify and implement Level 2 Finance controls for new products/systems
Provide Control guidance and advice on an ad hoc basis as required
Direct contribution to BNP Paribas operational permanent control framework
Audit experience in an external firm (preference for Big 4 or equivalent)
Accounting control experience
Strong understanding of the control and reconciliations issues
Practical experience analysing financial control issues
Financial instrument / product knowledge
Previous experience in a team management role
Work effectively in a team
Communicate clearly and efficiently
Build effective relationships at all levels
Problem Solving / Analysis
First class communication skills
Team Work

187

Data Analytics Manager, Risk Monitoring Resume Examples & Samples

Maintains a comprehensive understanding of business processes subject to audits/assessments. Stays informed of analytics solutions, and relevant standards that affect business processes
Develops and delivers training to enhance analytics team skills in methodologies, software tools, ERP specific tools, business process knowledge, and professional development skills
Provides supervisory support to the assigned staff, delivering substantive coaching and development to team members
Performs work on complex technological areas or high risk audit/assessment areas
Reviews and finalizes reports of findings to management. Ensures the review and evaluation of personnel performance following each significant engagement is in accordance with department guidelines

188

Manager, Enterprise Monitoring Tools Resume Examples & Samples

Leads large, complex projects to achieve key business objectives
Influences senior leadership to adopt new ideas, products, and/or approaches
Leading technical teams, managing personnel matters, managing capital and expense budgets and conducting general managerial duties
Utilize appropriate process framework to monitor/manage systems (e.g., ITIL, ITSM Service Lifecycle Management, Service readiness)
Demonstrate understanding of the impact of supported systems/technologies on the business
Demonstrate understanding of IT security requirements defined by business partners (e.g., functional and technical access, HIPAA,PHI, PCI)
Utilize appropriate tools to manage/ monitor/ manage resources and processes (e.g., ServiceNow; Incident management, Problem management, Change management/Service Requests, Configuration management)
Utilize appropriate instrumentation to monitor call/event activity and/or system performance (e.g., SiteScope, OMi, BSM, NNM)
Utilize applicable tools to identify services impacted (e.g., CMDB, Service Level Management)
Develop required instrumentation to manage event and call activity
Develop required instrumentation to manage/monitor system performance and availability
Develop/maintain processes to optimize system/resource performance and productivity
Design/develop/deliver training to educate applicable stakeholders (e.g., users, team members, leaders, other IT teams)
Innovation Value: Lead Change and Innovation
Demonstrate Emotional Resilience
Implement Innovative Solutions
Manage Change
Performance Value: Drive High-Quality Execution
Communicate Clear Direction
Drive Operational Excellence
Manage Execution
Compassion Value: Deliver Value to Customers
Maximize Customer Growth and Retention
Optimize the Customer Experience
Highly developed Interpersonal skills
1+ years of managerial experience leading teams of 5-10 resources
Experience using or supporting various monitoring tools including agent based, agentless and synthetic transactions including HP Openview, NNMi, SiteScope, HP BSM/BPM and dynaTrace Synthetic: experience with 3 out of these 5 are required
Hands on experience designing monitoring scripts for HP BSM, SiteScope or equivalent
ITIL V2 or V3 certified
Use of, maintenance of, and /or knowledge of, Business Service Management, HP OMi Operations Bridge, DC RUM, and HPPM monitoring/reporting platforms
XMatters/AlarmPoint
Incident, Problem and Change Management

189

Systems Monitoring Technician Resume Examples & Samples

Provide first level technical support for all VW products that are deployed with Cable companies (MSOs) or other network operators
Proactively monitor all VW products that are deployed with Cable companies, with the goal of identifying and resolving issues before they become client-facing
Work with VW Engineering to coordinate fixes or more detailed trouble shooting
Perform new installations, and periodic hardware and/or software upgrades when required
Light travel will be required for period installations and customer support
Drive design and implementation of monitoring applications for all products
Participates in the testing process through test review and analysis, test witnessing and certification of software and implement standardized workflows into the Ops Team
Lead future deployment efforts, which may include directing the work of others
BA/BS degreein Computer Science or a related technical field, or equivalent practical experience
Generally requires 2-5 years related experience troubleshooting and diagnosing issues in Linux or Windows, TCP/IP networking
Strong communication skills; ability to interact effectively with all levels of the organization
Must be a self-starter, a quick learner and resourceful in solving problems
Experience with one or more of the following programming/scripting languages: Java, C, C++,NET, Go, Python, shell, Perl, JavaScript
Experience with one or more of the following database: Microsoft SQL, MySQL, Postgres
Hands-on experience implementing, troubleshooting, and supporting Internet-based applications, web servers, data storage, commerce engines, and Linux/Unix operating systems
Proven ability to execute in a customer focused environment and advocate for customers across a cross-functional organization
Strong software development leadership skills
Exceptional judgment, strategic thinking, and creative problem-solving skills. Strong analytical mind

190

Senior Internal Monitoring Consultant Resume Examples & Samples

Oversee internal monitoring for performance, project planning, timeline progress, issues, risks and resourcing
Acts as the lead with assigned markets during production season attending market calls and working with UHC HPM / CQM on market progress
Leads the Issue Management process including during production and assures market takes corrective action in expected timeframe
Analyzes issue log annually, categorizes and utilizes in post-production debriefs for improvements for successive seasons
Manages internal debriefs post production including collaboration and partnership with each vendor, as needed
Manages preplanning program / process including scheduling meetings, facilitating, follow-up on action items and assuring corrective action is implemented if warranted
Manage the annual evaluation process and survey of internal monitoring
Utilizes Project Management tools and techniques in working with internal monitoring on project plans for annual HEDIS improvements
Develops tracks and reports on performance, milestones and prepares routine reports on projects / improvements
Collaborates with data analytics and reporting on data file formats, delivery and data file receipts
Project plan development, IRAD development and establishing project weekly and / or biweekly meeting agendas and reports
Conduct regular meetings with project and operational leaders on progress, strategy of projects and programs and outcomes
Review pertinent data and facts to identify and solve issues and mitigate risks
Colleges degree or equivalent experience
1+ years’ knowledge and familiarity with HEDIS, STARS and Quality metrics
3+ years’ experience in working with or managing multiple vendors including contract analysis, performance monitoring, vendor performance and project plans
3 + years’ experience managing projects in an IT, production or operational department
Intermediate level of proficiency with PC based software programs and automated database management systems (MS Project, Access, Visio, Word, Power Point, Excel (including formulas, calculations, charts, graphs, etc.)
Strong analytical skills with ability to understand and interpret contracts and regulatory guidelines
Excellent communication skills, both verbal and written, as well as strong presentation skills, time / project management, problem solving, organizational, and analytical skills
Highly motivated and driven individual with the ability to think creatively and perform at a high level in a changing and ambiguous business environment
Ability to build relationships and trust with leaders and peers across the organization as well as the ability to work with team members in a hands-on capacity
4+ years of project management experience in leading medium to large scale projects (project plan, timeline, budget, milestones, IRAAD, stakeholder analysis, communication plan, facilitation of program meetings, status reporting)
Experience managing projects in an IT, production, or operational type department
Subject matter expertise in healthcare systems, operations, regulatory mandates, and industry standards, specifically HEDIS / Star measure reporting
Understanding of healthcare claim processing, coding, electronic (EDI) transactions, and data analytics
Familiarity with healthcare systems, operations, regulatory mandates, and industry standards
Knowledge and experience with business requirements and vendor / project metrics / analytics

191

CA Monitoring Systems Admin Resume Examples & Samples

Monitoring Systems Administrator who is able to work fast paced Agile-centric team environment for the development, maintenance and delivery of enterprise monitoring systems in the IT applications and Infrastructure and across Business Functions
CA Technologies Monitoring Senior Engineer to be responsible for integration and implementation of specialized monitoring tools in a complex and scaled out environment monitoring over thousands of critical devices. This Agile-Centric project role works directly with engineering, support teams, and customers on a daily basis to provide platform support and assistance
Should have minimum 2 to 5+ years of Experience specializing in Implementation upgrade and support of (minimum of two tools) CA Spectrum, CA UIM, CA Wily APM and CA SOI and Solarwinds Web Performance Monitoring (WPM) and Work on large client environment
Strong experience in a 7x24 high availability environment. Understand the monitoring requirements of a customer & translate them into functional requirements
The Program Management Office (PMO) will be responsible for the overall delivery of individual projects that are part of the engagements with Credit Suisse
The PMO will handle key issues such as prioritization, significant changes to engagement scope, and tracking the engagement activities
The PMO will be responsible for execution and issue resolution on a day-to-day basis
The PMO will ensure robust Program management, quick issue resolution, and escalation as required along with shared learning of other similar initiatives. Senior members of the PMO will participate in Account Management team discussions and ensure that the Committee is kept informed about engagement progress and outstanding issues

192

Sales, Patient Monitoring Account Manager Resume Examples & Samples

Facilitate the resolution of customer issues by following the escalation process
Drive customer satisfaction through delivery, installation, and post-installation
Ensure customer expectations are being met by managing the customer feedback loop at all stages of the sales process

193

System Monitoring Administrator Resume Examples & Samples

Able to install, configure and administer SolarWinds ORION components to include Network Performance Monitor (NPM) and Server and Application Monitor (SAM)
Able to design and implement a highly available continuous monitoring platform to be utilized by a 24x7 operations desk
Experience configuring monitors using SNMP, SSH, WinRM, WMI, JMX and other technologies
Experience configuring collection of syslog messages from a variety of devices and storing and forwarding as required by local policies
Familiar with AppInsight for Microsoft Exchange and SQL Server
Familiar with configuration and administration NetFlow Traffic Analyzer
Experience monitoring a variety of end devices to include routers, switches, firewalls, Windows servers, Linux servers and UNIX servers
Experience creating and managing custom views to provide a Common Operational Picture (COP)
Experience developing interactive maps with Network Atlas
Experience configuring custom reports upon request from local customers
Knowledge of database requirements and configuration of SolarWinds ORION applications
Perform configuration, tuning, and troubleshooting SolarWinds and related network management system tools
Motivated self-starter with the ability to work on individual tasks, as well as team-oriented tasks
Ability to prioritize competing priorities
Ability to work under a cross-matrix management structure
Required to be on-call 24X7X365 and respond in a timely manner
Strong Communications skills to relate technical details to non-technical leaders

194

Patient Monitoring Field Service Engineer Resume Examples & Samples

BS Electrical Engineering/Computer Science/Biomed disciplines with at least 3 years’ experience or AS Electrical Engineering/Computer Science/Biomed disciplines with 5 years’ experience in Healthcare / IT Technologies
CCNA certification is required. Higher certifications are recommended
Extensive knowledge of Patient Monitoring systems
Deliver required results with high levels of customer satisfaction, both internal external
The territory includes the state of FL (excluding the panhandle) but may be asked to back-up other areas as needed

195

Country Head-site Management & Monitoring Resume Examples & Samples

Line Manager for clinical staff responsible for investigator site management & monitoring in a Country. Includes people management and accountability for training, growing and developing a world class workforce that role models the AbbVie behaviors
Manage/oversee site related activities as they relate to Abbvie clinical studies (e.g. country feasibility, site evaluation/selection, contracts/budget negotiation, regulatory/EC submissions startup, issue management, relationship management, monitoring, site closure)
Accountable for the on-time and within budget execution of all clinical trials within a Country
Identify short and mid-term resource needs for clinical studies within a Country. Identifies and communicates issues that impact resource allocation and provides solutions
Functional budget planning and administration
Ensure adherence to applicable regulations, ICH GCP, AbbVie SOPs and quality standards
Ensure health authority inspection-readiness at all times
Drive a learning environment and ensures continuous improvement in Country performance by using innovative approaches, active analysis of Key Performance Indicators, metrics and milestones
Driving simplicity in process and approach, and enhancing agility
Accountable for ensuring SMM leadership, collaboration and teamwork across all key stakeholders within the Country
Experience in line management of staff including performance management, growth and development, managing employee relations, coaching and mentoring of staff and teams required
Excellent interpersonal skills with the ability to communicate persuasively and with clarity, flexibility and adaptability to changing requirements, resourcefulness and creativity
Exhibits strong planning and organization skills and high level of flexibility in a dynamic environment with competing projects and deadlines

196

Analyst, Automation & Monitoring Services Resume Examples & Samples

Evaluate documented resolutions and analyze trends for ways to prevent future problems
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations
Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans
Field incoming requests to the Service Desk via telephone and e-mail to ensure courteous, timely and effective resolution of end user issues
Perform post-resolution follow ups with Level I Analyst as required
Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems
Provide guidance to junior members of the team as required
2+ years of experience in a Global Service Desk, NOC environment or Call Center
Certification in ITIL Foundations, and A+, or Network + a plus
Knowledge of advanced computer hardware
Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes
Exceptional written and oral communication skills

197

Manager of Web Application Monitoring & Analytics Resume Examples & Samples

Develop, implement and manage overall application monitoring and Operational analytics for the Digital Operations and Production Support team
Good working knowledge of Digital Space and tools for Web Operations and Analytics (for ex. Dynatrace, HP BSM, SiteScope, Diagnostics, Omniture, etc)
Manage the quarterly prioritization process for key development items with CSC Leadership, and participate in ongoing sponsor meetings to ensure resources are allocated to maximize value to the business
Collaborate with IT teams and business partners to share data, develop recommendations and report in a consolidated manner
Provide support to initiatives through effective planning of key projects and thought leadership in setting key performance indicators to monitor progress
Govern data collection across Digital channels to ensure accurate metrics are maintained on an ongoing basis
Work closely with Enterprise Monitoring teams and business partners to ensure alignment
Consolidate and analyze all operational and analytics data available to identify gaps and root causes of systemic operational issues
Recommend strategies, priorities and action plans to close systemic operational gaps and to maintain data integrity for the tools utilized for monitoring and analytics
Monitor the progress of recommendations in order to move forward on existing operational gaps with action plans
Handle periodic data and analysis requests from all levels of the Digital Management team
Recommend process improvement opportunities that will improve the client experience
Undergraduate degree in computer science or related discipline
8+ years of experience in Web Analytics and Production Monitoring tools
5+ years of management experience leading development/support teams
Telecommunications experience an asset
Experience in networking effectively at senior levels across the business with the ability to engage and influence business leaders and peer groups
Effective leadership, interpersonal and communication skills - both to lead a team and be credible with business product owners
A good knowledge of budgeting and resource allocation procedures

198

Audit Quality Monitoring & Measurement Manager Resume Examples & Samples

Ability to navigate across the diverse cultures and specific requirements of member firms
Excellent organizational skills in order to help member firms to organize their practice review
Ability to multi-task with strong problem and prioritization skills

199

Smart Home Monitoring Resume Examples & Samples

Leverage existing internal sources (leads) while identifying new sources of opportunities for sales in single family units (SFU's)
Responsible for selling Rogers Smart Home Monitoring door to door in assigned residential territories
Utilize the provided tools to research customers prior to sales demonstration
Utilize the provided tools to provide feedback to our internal partners on the leads provided
Properly track and submit expenses
Participate in an environment of continued learning
Represent Rogers in the promotion and sales of select security, cable and wireless products in the field and at special events and conducts customer follow-up as per the sales process
Identify prospects utilizing creative lead generating techniques
Present the product and educate potential customers on Rogers' offerings
Post installation follow-up
Establish and maintain positive relationships with customers and increase the penetration rate of select products in targeted MDU's
Assist in the development of strategies that minimize the competitive threat, retain existing customers and increase revenue
Obtain and provide local market intelligence and feedback to the Sales group
Document and submit sales orders on a timely basis for input into our database
Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated, and as outlined in Company policy
Proven success in a relevant direct sales position is essential
Must be self-motivated and able to work independently with minimal supervision
Must have reliable vehicle and good driving record
Must possess a valid driver's license
Must be available to work evenings and weekends
Must be able to work under pressure
Previous experience selling home security is an asset
Excellent time management, problem solving, negotiation and communication skills are required
Bilingual (English and French) is considered an asset
Experience in a Sales role within the Telecommunications industry
Post-secondary diploma/degree an asset

200

IS Engineer Condition Monitoring Resume Examples & Samples

Your main task will be to function as a project engineer in electrical condition monitoring projects and services
You will together with skilled team members, design, implement, test, and commission our condition monitoring systems for electrical equipment
Our condition monitoring systems gathers and processes data from electrical equipment such as switchgear, transformers, drives and motors
Prior experience with commissioning, maintenance or operation of electrical distribution systems is an advantage but not necessary
Knowledge within IT Networks, industrial communication protocols and automation systems is an advantage but not necessary

201

In-business Monitoring Review Business Planning & Analysis Senior Analyst Resume Examples & Samples

Support the IBMR Team in all activities including evaluation, testing and
The ideal candidate for this position possesses a combination of financial and IT controls experience, good knowledge of process and control design evaluation as well as
6+ years’ experience in financial services with a proven ability to effectively assess AML risk in various businesses/products
Knowledge of best practice AML policy, processes and operational procedure
Knowledge of financial services, investment and retail banking products/services (back and middle office operations)
Familiarity with the principles of risk based AML Program and client risk assessment. Ability to analyse and assess AML business risk and related in business AML
Ability to independently assess risk, thinks critically, and prioritizes internal control activities accordingly
Thorough, proactive, and creative approach to remediating and implementing controls in a fast-paced, dynamic environment
Strong business analysis skills - requirements gathering, documentation, process mapping, target operating model design
Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics
Comprehensive knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance
Ability to analyse organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies
Proven track record of delivering high-quality project deliverables
Ability to work with limited supervision while still delivering to a high quality
Maintain a global perspective for all solutions and work with all stakeholders to ensure global consistency
Fluency in technology development lifecycle
Experience in a multinational corporation preferred, with a proven ability to work with people across geographic regions/countries and diverse cultures
Demonstrated ability to work independently and interact effectively with different levels of management and to operate with excellent corporate work ethics
Demonstrated initiative and creativity in problem solving
Computer literate - proficient in Windows applications
Knowledge of SQL will be an asset
Proficiency in Microsoft Excel/Access, with ability to manipulate large data sets

202

Operations Tech Cardiac Monitoring Center Resume Examples & Samples

As delegated by RN, perform unit/community specific technical and direct care tasks as indicated by the specialized needs of the patient population
Responsible for the accurate and thorough collection, handling, documentation and proper dispatch of specimens collected on the patient care unit as established by Allina Lab policies and procedures
Maintain quality of the diagnostic processes on the patient care unit

203

Pco Analyst Guideline Monitoring & Oversight Resume Examples & Samples

Minimum 2-4 years of experience working in financial industry compliance, risk, operations, audit and or control functions
Series 7 & 63 a plus
Proficient in Microsoft Outlook and Microsoft Office Suite including Word, Excel and PowerPoint. Experience with coding and operating Compliance systems employed in monitoring investment guidelines and restrictions (e.g. Fidessa Sentinel, Charles River, Envestnet)
Demonstrates professionalism, integrity, maturity, intellectual curiosity, initiative and good judgment; takes pride of ownership for wins and accountability for losses/mistakes

204

Product Specialist Remote Health Monitoring Resume Examples & Samples

Daily review and resolution of machine fault logs
Daily review and resolution of anomalies detected by the JoySmart Analytics network
Daily communication and interaction with customer or site representatives
Driving actions and results to improve machine performance
Assist with development of future Anomaly Detection systems (Computer Algorithms)
Maintain a current driver’s license and follow safe work practices at all times
Travel within QLD for site meetings when required
Electrical Trade or engineering qualification
Comprehensive experience working with and troubleshooting P&H Electric Mining Shovels
High Competency in Computer Skills (Microsoft Office)
Experience in Statistical or Engineering software highly regarded (Matlab, R, Python, C/C++)

205

In-business Monitoring Review Lead Analyst Resume Examples & Samples

Bachelor's degree of equivalent experience
6+ years’ experience in financial services with a proven ability to effectively assess AML risk in various businesses/products
Knowledge of best practice AML policy, processes and operational procedure
Familiarity with the principles of risk based AML Program, clients and product (i.e. banking, institutional and broker dealer business) risk assessment
Experience in evaluating AML Monitoring risk mitigation strategies
Knowledge of automated and non-automated AML monitoring solutions
2-3 years Audit or AML/Compliance testing/ Quality Assurance experience
Experience with larger, globally operating financial institutions and experience of driving corporate AML strategy is a plus
Ability to manipulate data with tools like Microsoft Excel, Access, SAS, etc
Ability to travel domestic and international at least 25% of the time

206

Quality Monitoring Business Analyst Resume Examples & Samples

Identify appropriate data sources, reporting metrics and tools; test and verify accuracy of the information
Obtain data from both quantitative (reporting databases) and qualitative sources (sales agent feedback)
Manage reporting data sets, sometimes combining data from various sources
Analyze the data, and develop reports summarizing key findings
Present, explain, and/or interpret reports and data to internal customers (e.g., written reports; PowerPoint); modify communications for various audiences
Identify process improvement opportunities based on analysis insights
Act as a reporting/data subject matter expert for the team
Microsoft Excel skills (VLOOKUP, advanced formulas, and pivot tables)
Microsoft PowerPoint skills (create and edit presentations)
1+ years of experience as a Business or Data Analyst (including Data Reporting or Analytics)
Experience with Microsoft Outlook (mail, tasks, and scheduling), Access (data entry) and Visio(create and edit charts)
Bachelor's Degree or higher
Must be meticulous and possess a strong attention to detail
Demonstrates initiative and innovative thinking
Ability to independently investigate requests and problems, with some assistance from others

207

IBM Tivoli Monitoring Admin Resume Examples & Samples

Candidate with extensive administration and support experience with IBM Tivoli Monitoring (6.x) and Tivoli Management Framework
Experience in Automation using PERL/ Shell scripting
Candidate Willing to work in shifts
Experience with other tools like Nagios is a plus
Maintain the infrastructure in all environments
Perform infrastructure and agent patching/ upgrade in all environments
Create new monitors and Rules
Maintain, troubleshoot and perform changes to existing monitoring
Develop new custom agents
Develop custom monitoring scripts (perl/ shell)
Install new agents
Perform troubleshooting and RCA
Create new/ maintain existing Tivoli Framework support tasks related to ITM
Maintain/ update MasterCard custom scripts for environment composition reports and SLA calculation
Maintain/ update MasterCard custom scripts for environment health and maintenance
Troubleshoot configuration and connectivity issues
Develop / maintain TEP workspaces and custom queries
Create / Modify logfile agents/ Logfile Adapters
Should have knowledge on Unix & windows
TIVOLI Storage Manager

208

Jrdc-senior HP Monitoring Applications Engineer Resume Examples & Samples

Must have experience in related network protocols including Transmission
Control Protocol/Internet Protocol (TCP/IP), Dynamic Host Configuration Protocol (DHCP) andDomain Name System (DNS)
Must have CompTIA Security + certification, or the ability to obtain within 120 days
Must be able to lift minimum of 35 lbs
Experience with one or more of the following a plus: server administration network administration
Storage systems
SMS/SCCM configuration
Remote administration
Use of the Remedy software action request system
Audio visual systems
Blackberry communication devices
Information Assurance configurations
DoD and DISA Information Assurance programs
Experience giving scheduled/unscheduled briefings before management or customers Preferred
Certifications include :MCSE A+ Network+

209

Partnership Monitoring & Payment Manager Resume Examples & Samples

Establish and maintain the ISAT B2B Partnership agreements depository
Monitor partnership performance against business case and partnership KPIs
Define and socialize guidelines for partnership revenue share
Manage the budget for partner payment
Establish and improve the partnership monitoring and payment/penatly process
Monitor partner profitability
Partners in scope : B2B solution partners + MSA re-selling / agent partners
Minimum University Degree with majorin Business or Finance or Mathematics or Statistics
Strong understanding of financial KPIs & profitability KPIs
Additional commercial acumen is a plus
Min 3 years’ experience in Telecom sector
Has an extensive experiences finance, business analysis, customer value management, ISAT B2B data reporting
Ability to analyze and manipulate large files of data and reporting
Proven track record of work with numbers and financial regulation
Extensive experience with excel ( use of macros ), power point
Understand raw data and how to select meaningful data

210

Manager Continuous Monitoring Resume Examples & Samples

Bachelor/Master degree in Management Information Systems, Accounting, Finance or equivalent, professional certification such as CISA, CISM, CISSP, CIA, ACCA or CPA is required
6+ years of progressive experience as an auditor, consultant or data analyst, ideally experience with both assurance and advisory projects, prior experience with Sarbanes-Oxley requirements and compliance preferred
Experience with various ERP systems like SAP, Oracle Finance, MFG Pro, iScala
Fluency in English required, other foreign language skills are desirable
Strong analytical and data management skills. Must exhibit the ability to interpret business issues by using a data analytical approach
Strong communication skills and ability to cooperate with people of different levels inside/ outside the company and to interact with the team to reach team goals and business objectives
Ability to recognize, respond to customer expectations with the appropriate sense of urgency
Ability to take actions, decisions & to generate ideas, products, processes in promised timely manner
Ability to take full responsibility for decisions & results even when not all elements are under individual direct control
Ability to set goals in consistency with company objectives and to adapt plans to changing environment and to empower others to achieve results through motivation, recognition and performance feedback
Outgoing self-starter and comfortable working with all management levels
Must be able to travel at least 30% of the time including international travel

211

Technology Risk Monitoring & Oversight Lead Resume Examples & Samples

Serving as a technology risk management expert and providing leadership and meaningful guidance and input to ensure technology risk is effectively monitored and managed with documented risk mitigation strategies and controls
Drive risk dialogue, debate, and escalation at the Technology Risk Management Committee based on Key Risk Indicators (KRIs), and thematic analysis of issues
Perform objective risk based monitoring and testing for functional areas; lead risk based technology assessments focused on the most critical applications and infrastructure
Coordination of control and operational reviews performed by third parties such as the Federal Reserve and external auditors. Will assist the Executive team with preparing for and responding to external examinations
Fostering relationship building by using strong subject matter expertise, excellent communication skills, interpersonal skills and exhibiting the flexibility/adaptability to work in a matrix management environment
Supporting and driving, as appropriate, the development of operational / technology risk management and compliance communications to Senior Executives and Risk Committees
Recruiting and developing talent; managing an organization that keeps resources productively engaged in moving the business forward. Manage a team of risk professionals while fostering an environment where team members can grow in relevant knowledge and experience
10-12 years business experience within the financial services industry, or equivalent
10-12 years consulting and/or industry management experience focusing on risk management including technology risk assessment, governance and assessment
Progressive management experience in a matrixed organization. Must be able to lead and collaborate effectively with senior leaders across organizational boundaries
May, in support of management, represent STI on risk-related matters, including directly interfacing with external parties including the Federal Reserve Board, FINRA, State Regulators and other third party auditors
Master’s degree in a field pertaining to business or risk

212

Application Specialist Patient Care & Monitoring Solutions Resume Examples & Samples

Responsible for product demonstrations and customer application training
Support for the sales organization while preparing tenders, quotes or sales strategies to be implemented
Take ownership of after sales application training when requested
Provides feedback of pre sales activities to the sales representative team
Preparation and implementation of local trade shows and in various seminars (both internal and external)

213

Country Head-site Management & Monitoring Resume Examples & Samples

Manages/oversee site related activities as they relate to Abbvie clinical studies (e.g. country feasibility, site evaluation/selection, contracts/budget negotiation, regulatory/EC submissions startup, issue management, relationship management, monitoring, site closure)
Ensures adherence to applicable regulations, ICH GCP, AbbVie SOPs and quality standards
Ensures health authority inspection-readiness at all times
Drives a learning environment and ensures continuous improvement in Country performance by using innovative approaches, active analysis of Key Performance Indicators, metrics and milestones
Exhibits strong planning and organizational skills and high level of flexibility in a dynamic environment with competing projects and deadlines

214

Region Head Site Management & Monitoring Resume Examples & Samples

Line Manager for Clinical Field Operations staff responsible for investigator site management & monitoring in either a group of countries or a cluster of geogrpahies within the USA. Includes people management and accountability for growing and developing a world class workforce that role models the AbbVie behaviours
Ensures SMM Country personnel within the Region engage in early planning and processes for determining resources, timelines, and budgets for global clinical studies and programs to ensure that plans are able to be executed as per commitments to the Corporation (and often Wall Street); Includes, in part, Country feasibility , feasibility at the protocol/study and investigator site levels, and site start up and enrollment
Accountable for the on-time and within budget execution of all clinical trials within the Region
Accountable for the execution of World Class management, training, and development of SMM people in the Region
Leads SMM Regional quality management through risk-based thinking
Bachelors or equivalent degree required. Advanced degree (PhD, MD, MBA) preferred
Minimum 10 years of Pharma‐related/ clinical research related experience
Minimum of 5 years applicable work experience in a lead capacity with mentoring /supervisory/leadership experience in a country based capacity, and at least 3 years of experience in clinical site monitoring, demonstrating a high level of core, technical, and leadership competencies through setting and driving strategy and leading the management and completion of multiple, complex clinical studies
Proven leadership skills in a cross-functional global team environment with experience in managing virtual teams and an ability to influence and align stakeholders, and be a model and driver of AbbVie’s leadership attributes
Strong analytical and critical thinking skills to evaluate complex issues from multiple perspectives and drive smart decision making. Excellent interpersonal skills with the ability to communicate persuasively and with clarity, flexibility and adaptability to changing requirements, resourcefulness and creativity
Demonstration of successful coaching, mentoring, and talent management globally
Expertise in drug development, operations and resource/budget planning across global geographies
Demonstration of successful execution of program in a fast‐paced environment managing multiple priorities

215

Telemetry Monitoring Tech Resume Examples & Samples

Responsible for the continuous observation of patients’ cardiac rhythm being transmitted remotely to the central monitoring station
Responsible for continuous interpretation of normal and abnormal cardiac rhythms and events
Responsible for recognizing and understanding the significance of alarms
Immediately communicates life threatening changes in cardiac rhythms via hospital emergency system
Compares and interprets current rhythm with previous monitoring and communicates changes as appropriate
Completes accurate and timely documentation of rhythms, changes in rhythms and /or arrhythmias per policy
Assists nursing personnel with troubleshooting and correcting equipment problems
Informs and coordinates equipment repairs with Biomedical Department
Promotes internal and external customer satisfaction
Builds and promotes a culture of service excellence and continuous improvement
Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy
Required: American Heart Association BCLS, successful completion of Basic Dysrhythmia Course, successful demonstration of rhythm strip competency and test
Preferred: Previous experience or education of arrhythmia interpretation, Advanced Cardiac Life Support

216

Software Developer for Monitoring Tools Resume Examples & Samples

3-5+ years of Java Core or C# Server Side experience
Good communication skills both written verbal
StreamBase CEP (Complex Event Processing) or other CEPs a plus
SQL from a major database (Postgres, MySql, Sybase)
Knowledge of Cassandra and/or other No-SQL stores
Knowledge of institutional order flow a plus
Low level Linux knowledge a plus

217

Application Monitoring Specialist Tue-sat Pm-pm Resume Examples & Samples

Research application monitoring, validate existing monitoring configurations against standards, and remediate gaps
Identify L0 access requirements, submit access requests, and track provisioning status
Research and verify data quality of all related documents and repositories (Lifeline, BEA, IDIP, RightAnswers)
Utilize Microsoft tools such as Excel and MS Access to support analysis/research of data quality and process workflow improvements

218

Consultant Monitoring & Control Resume Examples & Samples

Execute assurance activities to the high highest quality in terms of the methodology
Evaluate the design and operating effectiveness of controls by assessing these against the minimum standards and document all working papers in accordance to the methodology so that the working papers are of a high standard
Display professional scepticism, raising and discussing contentious observations with management and provide evidence to support all issues identified to obtain management agreement of the issues raised
Keep up-to-date on regulatory-related issues across a range of topics by awareness of current regulatory changes, training sessions
Engage with stakeholders on progress of the monitoring activities so that they are aware of issues identified timely and are aware of the progress of the monitoring assignment
Provide guidance to team members and peers within the wider team by sharing best practice

219

Associate Director International Monitoring Lead Resume Examples & Samples

40%: Responsible for creating project plans and leading compliance monitoring activities to ensure policies and procedures contain appropriate controls to facilitate ongoing monitoring. Plans to include
Key risks
Mitigating Strategies
Controls
Monitoring/Audit approach to check for adherence
Key Performance Indicators (KPIs)
20%: Assist in the creation of monitoring reports for management and the development of oversight tools. Develop system/tools to track remediation of outliers identified through various monitoring activities. Oversee accuracy of monitoring reports and collect ongoing feedback from management regarding usefulness of monitoring tools. Provide training on use of reports and tools, as assigned by the Head of Monitoring

220

Head of Monitoring & Supervision Resume Examples & Samples

Monitoring and mitigating risks
Taking actions on any regulations changes that affect the Advice business
Liaising with Regulation affairs and Industry bodies relating to monitoring and supervision matters
Establishing scope and activities required to investigate and co-ordinate customer remediation, and ensure this process is executed consistently
Solid experience in a similar role
Compliance and Governance mindset
Relevant tertiary qualifications

221

Business System Monitoring Specialist Resume Examples & Samples

Investigate inconsistency, shortcomings and errors on the platform and proactively proposes measures
Manage incidents and task forces
Execute quality assurance on all products, processes, services on our platform
Create and analyze various reports
Execute business system checks, define business requirements and processes for the platform
Develop and maintain Platform Monitoring capability and support testing
Collaborate closely with platform engineering, product specialists, investments professionals, client advisors, IT specialists and communicate effectively to senior management at all levels

222

Facility Monitoring & Control Systems Program Manager Resume Examples & Samples

Responsible for the FMCS Technicians & Operators Group personnel administration activities including staff planning, additions, assignments, performance evaluations, salary recommendations, and terminations
Implement strategies developed by Facilities Energy Management Engineers in concert with the Laboratory Sustainability Officer using building automation controls to save energy and improve building and process system operability
Maintain a proactive approach to replacement and repair of controls systems and cognizant of strategies on making the LBNL control systems more user friendly, secure, useful, and efficient
Prioritizes FMCS Team resource allocation in response to dynamic operational conditions 24/7, 365 days
Plan, schedule, conduct, and coordinate detailed operation and maintenance of the FMCS, oversight of control components repairs to meet project time, cost, and performance requirements for all projects assigned. Stay informed of the scope, schedule, and cost status of every active project
Comply with and enforce applicable Federal & State laws, DOE orders/directives, LBNL/UC policies and regulations, industry standards adopted by the Laboratory
Keep abreast of control technical developments and works with Facilities Energy Management Engineers on how to best utilize these technologies
Establish the FMCS Technicians & Operators Group’s training needs and coordinates the execution of staff training within budget constraints
Provide field proposals for control retrofits, upgrades and or enhancements to existing control equipment and software programs to maintain optimum operation for the buildings and process systems
Develop cost estimates and/or review project upgrade plans
Supervise activities of vendors and contractors working on LBNL building automation and process system control systems
Participate in other related activities as directed by the Maintenance and Repair Operations Manager
Participate in other related activities as directed by the Chief Sustainability Officer in support of meeting DOE sustainability goals
Minimum of five years directly related to building operations and controls work experience
Minimum of three years of coordinating the work with personnel and demonstrated leadership activities
Demonstrated specialized knowledge in automatic controls, programming, repairs, alarm responses and system performance verification
Demonstrated ability to accurately translate written sequences of operation into the program languages of the Automated Logic (ALC) or Johnson Controls Metasys controls systems or other industry standard system
Demonstrated ability to commission and troubleshoot controls systems software programming, communications networks, controllers, and devices
Minimum of ten years directly related to building operations and controls work experience
Minimum of five years demonstrated leadership with programs and/or personnel
Excellent proposal development, presentation, and client relationship skills
Demonstrated ability to effectively communicate verbally and in writing with a wide range of groups and individuals. Excellent collaboration skills and ability to effectively interact with people at all levels, internal and external to the organization. Ability to effectively interact, and communicate with a variety of service and trade staff, engineers. Excellent interpersonal skills with a customer-focus approach. Ability to work independently and as part of a diverse team
EE or CE degree

223

Clinical Application Specialist Patient Monitoring Wallonia Resume Examples & Samples

Promote Philips Patient Monitoring Solutions in individual customer visits, product demonstrations, seminars and trade shows
Perform after sales installation training,
Provide information about market trends, competitors sales practices and potential projects as an participant in the sales district planning,
Ensure customer satisfaction,
Cooperate with the support department and exchange all relevant information about defective products and customer needs
Cooperate with product management for feedback on products
Demonstration, presentations, onsite demo support and custom made application and configuration support
Develop new growth opportunities in installed base
Promote Philips proprietary technology to benefit medical consumables and sensors sales

224

Process Monitoring Executive Resume Examples & Samples

Post high school technical or vocational training up to and including degree level BS/MS in target discipline or technical /vocational training
Good understanding of category specific technology, especially the direct-related process/lines
Skills/Leadership Competencies
Excellent organizational skills, including time management and priority settings
Ability to work independently and problem solve
Interpersonal savvy – able to adapt personal style to work in international environment
Good presentation and influencing skills
Informing – keeps manager and key partners informed of progress, achievements and issues at appropriate points
Demonstrate experiences of practical application of the theory in Food or engineering/scientific related discipline

225

Monitoring & Control Engineer Resume Examples & Samples

Participate to the quotation of the solution during the tendering phase (estimation of the commissioning time)
Be responsible of the consistency between customer expectation and the solution features
Deploy and commission the system on the field
Coordinate the work with the execution team for electrical installation (inverters, switchgears, …)
Check the work on site (wiring, installation of sensors, …)
Report the progress of the commissioning to the project manager
Train the customer
Support the execution team during performance tests
Suggest to the team in charge of the development of the solution any improvements of the system to shorten the commissioning
Diploma in Automation or System Engineering
At least 3 years of experience on commissioning of industrial automation system
Knowledge in electrical distribution
Knowledge in PLC (M340, Unity Pro)
Knowledge in SCADA system (ClearSCADA)
Languages: Japanese (fluent), English (fluent)
Hard work, high responsiveness and flexibility will be some of your key assets to adapt and succeed in the fast changing and highly challenging business environment of the solar business

226

Clinical Monitoring Oversight Manager Resume Examples & Samples

Current and the approved version of the Protocol
Current and the approved version of the Informed Consent Form(s)
Current and approved Pharmacy Manual
Clinical Operations Plan and/or Clinical Monitoring Plan and other available study specific plans
Interim Monitoring Visit reports (including visit confirmation letters, follow-up letters and annotated monitoring visit reports template)
Monitor’s Curriculum Vitae and Training Documents (if available)
Audit reports or inspection findings (if available) of any of the Monitor’s sites related to study being co-monitored
Reviewing the data entry status and the number of open queries in EDC
60-80%

227

Lead Analyst, Oversight & Monitoring Resume Examples & Samples

A minimum of a Bachelor’s degree is required, with a minimum of 4 years industry experience in Business, Finance, Information Management or a related field preferred
Experience in Health Care Compliance or Regulatory Affairs is preferred
Technology support and maintenance experience is preferred
Extraordinary intellectual curiosity, and the ability to improve and enhance current processes is required
Excellent verbal and written communication skills, in addition to having the ability to work in a complex business environment and to demonstrate excellent analytical problem-solving skills are required
The ability to interact with all levels of management in a cross-functional team environment and lead discussions without line authority where needed is required

228

Senior Monitoring Tool Engineer Resume Examples & Samples

L2/L3 Monitoring tools administration
Technical operations including working on incidents/problem/change and service request
On call support on rotation basis with other colleagues for critical issues
Performing patch and upgrade operations for the tool supported
Preferred: Bachelor's, Computer Science or Information Technology or equivalent
Preferred: IBM certification on Omnibus/ITM

229

Performance Monitoring Specialist Resume Examples & Samples

Communicate with Missions on Program Cycle-related issues
Support USAID to institutionalize performance monitoring practice and policy as part the Program Cycle
Routinely liaise with PPL/LER, and USAID/PPL/SPP as appropriate, to stay current on USAID’s latest performance monitoring policies and practices, as well as their relationship to broader program cycle issues
Coordinate and providing support to missions on Performance Monitoring (PM) and operationalizing PM Standardized Mission orders
Support ADS 200 compliance and best practices by missions
Provide training and direct technical assistance on PM to missions
Create tools and checklists to help guide Mission staff through the process of daily performance management from the activity to project and strategy levels in the Program Cycle
Support communication efforts to ensure that updates to Performance Monitoring policies are understood across missions and Washington Bureaus
Knowledge of USAID and the Program Cycle, the USAID ADS 200, and industry standard performance monitoring methodologies required
Experience in indicator selection and Performance Management Plan or Monitoring and Evaluation Plan development
Demonstrated flexibility, a problem-solving attitude, capacity to work within complex teams, and ability to thrive in a fluid environment
Excellent writing and communication skills; extensive experience with Excel required
Skills in promoting process improvements and maintaining client confidence while facilitating a process of change management
Ability to travel and work remotely in coordination with multiple stakeholders in different geographic locations
USG secret-level security clearance is highly desirable

230

Monitoring Center Associate Resume Examples & Samples

Diploma holders and above, preferably with 1 to 2 years of relevant working experience
Customer centric, strong customer service mindset
Desire to help others with patience and empathy
Meticulous, well organized and with ability to analyze and solve problems
Able to multi-task and effectively manage time
Resourceful, independent, self-motivated and with ability to work under pressure
General PC knowledge including Microsoft Office, Internet and Email
A good team player with commitment and initiative

231

Lead Monitoring Center Associate Resume Examples & Samples

1 to 2 years leadership role, with experience in Customer Contact Centre or customer service experience
Diploma in Business or related discipline
Team player with strong interpersonal and leadership skills, with good ability in people management, communication and problem solving skills

232

Enterprise Monitoring Administrator Resume Examples & Samples

Proven knowledge with supporting and troubleshooting equipment such as Cisco switches, Cisco and HP servers, UPS and circuits
Demonstrating a good balance of technical knowledge and customer support skills
Basic server administration and troubleshooting
Experience using network monitoring tools a plus
Primary responsibility is to serve on a Network Operations Center monitoring EOIR’s infrastructure, resolving outages and predictive failures and working with engineers on Tier III outages
Identifying, diagnosing, and resolving problems affecting network performance and escalate to higher tier support using time based and severity criteria
Recommending solutions to correct network trouble issues and faults
Validating problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system
Make decisions and take actions to prevent network interruptions and service degradation
Review alarm logs and alerts daily to ensure alarms are being properly addressed
Basic troubleshooting of site wide issues such as network slowness, printing issues, network quality issues
Providing technical and analytical support in determining the root cause of network problems and implement action plans based on policies and/or guidelines, and NOC departmental processes and procedures
Performing equipment diagnostics, follow vendor-troubleshooting procedures, and take corrective actions based on analytical results to ensure uninterrupted network service
BA or BS (or equivalent experience) in Computer Science, Information Systems, Engineering or related technical discipline
Proven experience in demonstrating a good balance of technical knowledge and customer support skills
Knowledge of monitoring tools such as What’s Up Gold and SCOM a plus
ITIL v3 Foundations Certification is desired

233

Manager, Clinical Monitoring Resume Examples & Samples

Conduct mid-year and annual performance reviews
Conduct routine meetings with CRA staff
Review and approve expense reports
Interview and select potential CRA candidates
Collaborate with the interviewing team in the decision making for new hires
Collaborate with the development the monitoring plan and ensure CRA compliance
Participates in all levels of audits including Clinical Compliance Department (internal audit), external audit, and FDA
Must be able to travel up to 50%
A minimum of seven years of experience in clinical trials is required. Medical device experience highly preferred. Previous experience managing clinical projects and people preferred. Relevant clinical trial experience in heart valve disease, coronary artery disease, and peripheral vascular disease or congestive heart failure areas preferred
Bachelor's degree in related field or the equivalent in work experience is required. Registered Nursing Degree (RN), Certified Radiology Technician (CRT), Operating Room Technician (ORT), or Cardiovascular Technician (RCIS) preferred
Advanced knowledge international regulations of Good Clinical Practice (GCP), experience with Class II & III medical devices preferred, documented current continuing education in clinical research monitoring or experience in Clinical Research Project management experience is a must
Strong interpersonal skills are required
Must have demonstrated skills in the following areas: leadership, coaching and counseling, and strategic clinical trial planning

234

IT Manager, Integrated Monitoring Platform Resume Examples & Samples

Execute on strategy to deliver the IMP service and tooling to over 50 sites and BUIT teams
Oversee all IMP deployment activities to add new sites to the scope including roadmap, scheduling, onboarding and managing budget
Engage and partner with customers to ensure the service delivers maximum value and collect their input and feedback
Identify and implement improvements to the service and tooling; quantify improvements and provide visibility
Manage team of direct-line reports to deploy new sites and drive improvements to service delivery, tooling, analytics and automation
Manage team of service managers to deliver service to existing customer base; service managers are primarily dotted-line reports
Partner with and manage vendor resources to perform operational and monitoring activities
Partner with Application Services to deliver application performance monitoring scripts
Interface with development team to implement dashboard, tooling and visualization improvements
Provide leadership in effort to drive further integration with Business Critical Application (BCA) team
Minimum Bachelor's degree preferred in a technology related field, or equivalent experience
Minimum of 5 years of broad IT experience is required, preferably in a large global organization
Demonstrated experience in process or service improvement is required
Strong communication, presentation, collaboration skills, and the ability to influence without authority are required
Direct people management experience is preferred
Experience demonstrating sense of urgency, analytical thinking, problem solving, innovation, strong decision making, and focus on business results
Experience with Lean, Six Sigma and Continual Service Improvement concepts is preferred
Experience with Agile concepts and working on Agile teams is required
Experience with Tableau or similar business intelligence and visualization tools is preferred
ITIL v3 Foundations certificate is preferred
PMP, FPX or similar project management certification is preferred
Ability and willingness to travel globally up to 10%Operations (IT)

235

HL Production Monitoring Specialist Resume Examples & Samples

Works closely with the SVP Production Manager and Home Lending Marketing
Provides ongoing monitoring of usage and guidance toward materials creation, vendor setup (such as user access, admin role) of Loan Officer marketing vendors including but not limited to Media Center, MortgageCoach Edge, Hive Media co marketing tools, Direct Lending lead source vendors– Costco, Lending Tree, QuinStreet
Reviews all Home Lending marketing materials for regulatory compliance and home loan program disclosure accuracy prior to submission to Central Compliance to streamline approval turn-time
Home Lending marketing materials include product flyers, 3-payment open house flyers, advertising, promotions, presentations, brochures, PR articles, website content, mobile marketing, etc
Provides guidance to Production Managers and HL Marketing for questions, recommendations and best practices concerning RESPA co-marketing activities
Recommends annual and new hire Loan Officer required marketing and compliance training required including content/topics; review training materials prior to publish
Responsible for annual review of Loan Officer websites for compliance with RESPA, UDAAP and other regulations
May be required to represent the company in the community
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
Requires a bachelor’s degree in business, a related field, or equivalent, and familiarity with the mortgage lending industry
5-7 years of relevant experience in the mortgage lending industry
2-5 years of workflow analytics and continuous improvement programs
In-depth knowledge of the Encompass 360 loan origination system
Extremely strong relationship management and operational abilities, analytical and problem solving skills, and project management skills
Advanced knowledge of products and services in Home Lending
Proven track record of success and skills in Home Lending
Knowledge of policies, procedures, practices and documentation in Home Lending
Excellent written and verbal communication and presentation skills
Ability to work effectively with individuals and groups across the company to manage customer relationships
Requires significant experience in the mortgage lending industry and a demonstrated ability to manage projects within time and budget constraints
Demonstrated ability to lead/influence others to achieve goals
In-depth knowledge of “best practices” in mortgage industry
Proficiency with personal computers and related software packages such as Word and Excel, and other business machines
Ability to train and present to small and large audiences or has the interest in learning to train and present
LI-UP

236

Risk Monitoring Resume Examples & Samples

Verify trade activity –Review new/amended trades for compliance with applicable policy and regulatory requirements. Process trades for mandatory clearing where required. Attention to detail is critical. Develop familiarity with allowed product types and understand / interpret applicable policy and regulatory requirements
Risk Monitoring –Perform or support various on-going risk management monitoring and reporting, including tasks related to trade reporting and other Dodd Frank Act requirements. Analyze trade activity and reported results. Investigate potential policy or regulatory violations to understand root cause. Interpret applicable requirements and options for resolution, where required. Proactively identify potential enhancements to procedures and additional risks that should be monitored or addressed
Onboarding / Greenlighting –Prepare and review required documentation for onboarding of new counterparties. Ensure that regulatory and policy requirements are met before authorizing trading activity. Responsible for completion of the onboarding process for the entire range of Derivatives and Foreign Exchange products and services, as assigned. Requires the ability to work independently, identify required tasks and manage overall effort to completion within deadlines. Good organizational and communication skills are critical
Experience in a risk or middle office role supporting traded products
Familiarity with derivatives / foreign exchange products preferred
Ability to multi-task and prioritize to address time-sensitive requests
Must be a team player who fosters collaborative working relationships
Demonstrates knowledge of and is sensitive to the current regulatory environment
Proficiency with Microsoft Office suite – particularly Excel

237

Customer Monitoring Spec Resume Examples & Samples

2) Dispatches to the proper public safety agency when necessary after receiving an alarm
4) Monitors all accounts in order to ensure customers’ code-in and code-out efficiently
5) Answers the phone promptly and courteously by limiting the response to three rings and assisting the customer immediately with any help they may require
6) Completes a service ticket when a system is malfunctioning and ensures that all pertinent information is entered accurately
7) Maintains the operator log with all the necessary information that occurs during the shift
8) Prepares daily alarm activity and subscriber service reports in a timely manner and runs end of shift reports to ensure that the next shift is properly informed of possible problems
9) Completes a service checklist on new accounts to ensure that all loops and audio are tested and notifies current customers of all power or equipment failures
10) Posts customer data base changes when data entry is busy or short handed
11) Understands and agrees to abide by the policies and procedures established by Sonitrol Corporation
12) Maintains a positive and caring atmosphere for employees consistent with Sonitrol Corporation’s Mission Statement, Position Statement, and Core Values
13) Maintains the confidentiality of pertinent information as defined in the Sonitrol Team Member Handbook. 14) Conducts self in a professional manner, limits absences and tardiness, and follows the appropriate dress code by following Company policy
15) Performs additional duties as directed or assigned
We are seeking qualified applicants for all three shifts - 1st, 2nd, and 3rd*
Shifts/hours worked are subject to change per business needs

238

Customer Monitoring Specialist Resume Examples & Samples

Work in our 24 Hour Alarm monitoring facility to process incoming alarm signals via computer
Successful candidate MUST be available to work weekends and holidays
Ability to manage multiple tasks at the same time with a high degree of accuracy
Process and respond to customer emails using Microsoft Outlook, telephone requests and requests sent via facsimile
Great work ethic, positive attitude, and maintaining a strong attendance record are a must
Applicant must have a HS Diploma or equivalent, a clean background check, reliable transportation, and be available to work rotating weekends and holidays. (Typing proficiency or experience handling multiple lines of incoming telephone calls is helpful)

239

Customer Monitoring Spec Resume Examples & Samples

5) Completes a service ticket when a system is malfunctioning and ensures that all pertinent information is entered accurately
6) Maintains the operator log with all the necessary information that occurs during the shift
8) Performs additional duties as directed or assigned

240

Clinical Research Associate Monitoring Excellence Academy Resume Examples & Samples

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Provide clinical support for projects according to Covance Standard Operating Procedures, ICH Guidelines and GCP
Develop and/or maintain tracking systems for clinical projects
Assists teams and conducts site monitoring of clinical research studies according to Covance Standard Operating Procedures, ICH Guidelines and GCP
Basic understanding of ICH Guidelines and GCP including a basic understanding of regulatory requirements
Basic understanding of the clinical trial process

241

Continuous Monitoring Program Lead Resume Examples & Samples

Support the Continuous Monitoring program, including but not limited to assisting the government in designing, developing, maintaining, executing and improving a comprehensive Continuous Monitoring (ConMon) program
Comply with appropriate government standards, policy, and regulations, including but not limited to DoD Risk Management Framework (RMF), NIST 800-137, NIST 800-53, 800-37 and 800-39
Ensure completion of appropriate actions and activities, and preparation of required artifacts to ensure full compliance with Computer Network Defense Service Provider (CNDSP) evaluation criteria and similar audits/inspections of the cybersecurity services
Develop new standard operating procedures (SOP) as needed, and review/update/improve existing SOP
Required SOP activities and artifacts include, but are not limited to recommending and implementing changes to vulnerability management processes and procedures to maintain compliance, including transitioning from periodic vulnerability scanning to continuous monitoring of assets and security controls, evaluating the technology, processes, procedures, operating environment, and people to provide ongoing awareness of information security, vulnerabilities, and threats, reviewing, validating, and revising existing ConMon program documentation, and preparing POA&Ms and program performance metrics
MBA or above with a Business IT focus, or equivalent combination of eduction and experience
10 or more years IT program/project management experience
5 or more years IT program management experience in Army, DOD, or IC
Demonstrated successful track record for delivering large/complex projects on time and within budget within DOD
Demonstrated expert-level knowledge in the planning, development, coordination, implementation and execution of continuous monitoring program within an organization of similar size, scope and complexity
Demonstrated experience with the planning, development, coordination, execution and improvement of compliance related processes. This includes in depth knowledge of DOD 8500 series, NIST SP 800 series, DOD regulations and instructions to include: 8570-01, DODI 8530.01, CJCSI 6510.01, and Risk Management Framework (RMF). In depth knowledge and experience of industry and DOD auditing best practices
Demonstrated experience with performing continuous assessments of all security controls for all info systems under the purview of organization
Demonstrated experience with communicating and coordinating at a functional and senior level
Demonstrated experience with the development of reports and products that support an organization ability to maintain near-real time awareness of info security, vulnerabilities, and threats

242

Clinical Research Associate Monitoring Excellence Academy Resume Examples & Samples

Responsible for all aspects of study site monitoring including routine monitoring and close-out of clinical sites, maintenance of study files, conduct of pre-study and initiation visits, with or without guidance; liaise with vendors; and other duties, as assigned
Responsible for aspects of registry management as prescribed in the project plans
General On-Site Monitoring Responsibilities
Assist Senior CRAs and CRA-2 with on-site tasks as required and according to training goals (e.g. review of Case Report Forms and Study File Notebook, drug accountability)
Initiate, monitor and close out clinical investigative sites under supervision from Senior Clinical Research Associates, Clinical Team Leads, Project Managers or Project Directors
Ensure the integrity of the data submitted on Case Report Forms (CRFs) or other data collection tools by careful source document review
Prepare accurate and timely trip reports
Perform CRF review, query generation and resolution against established data review guidelines, with or without direct supervision, on Covance or client data management systems, as assigned by management
Assist with the administration of clinical research projects, recruiting investigators, collecting investigator documentation and site management
Provide coverage for clinical contact telephone lines, as required
Update, track and maintain study-specific trial management tools/systems including eTMF
Generate and track drug shipments and supplies, as needed
Track and follow-up on serious adverse events as assigned
Implement study-specific communication plan as assigned
Attend investigators’ meetings, project team meetings and teleconferences, as needed
Perform other duties as assigned by management
University or college degree, or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing licensure) AND a minimum of 2 years of experience in a related role (e.g. site management, study coordinator)
University or college degree, or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing licensure)

243

Systems Monitoring Technician Resume Examples & Samples

The Systems Monitoring Technician acts as central point of contact as Server SME during operational crisis that impact critical systems
Focus on SCOM engineering efforts as the Subject Matter Expert for the CENTCOM enterprise
Coordinates and leads restoration of services across the enterprise and different technical disciplines
Creates post analysis "after action reports" to develop strategies for preventive maintenance, changes to monitoring posture, and changes to event management response procedures
Provides direct management oversight of the SCOM Management Console
Monitors server based change actions for effects to the network and system performance
Performs troubleshooting, Change rollbacks or fix actions accordingly
Handles Tier I escalations from Help Desk and PC maintenance personnel. Resolving issues that Tier I personnel are not able to troubleshoot
Researches and resolves user issues through direct contact with customer by telephone and walk-in support Takes a leadership role within the EOC
Engineers new solutions for problems with no documented resolution. Must provide a written engineering solution to VIP'S and management to resolve issues
Monitors Exchange system servers for proper functions to include Outlook Web access for offsite personnel
Verify Exchange System Enterprise Vault queues for proper mail archival operations
Actively monitors and assures the availability of Virtual Desktop Interfaces so end users can logon to the network with no issues or delays
Failover cluster administration and monitoring
Assuring cluster node availability in the event of a system failover by monitoring SCOM alerts and verifying resource availably within the Cluster Admin Console
8570 IAT-2 (Security +)
MCITP or obtain the certification within 6 months after hire
VMware Certified Professional (VCP)
Systems Center Operations Manager (SCOM) Exam
Bachelor's Degree and 2+ years of experience; OR, High School equivalent and 6+ years of experience
Experience monitoring and troubleshooting IT systems including servers

244

Monitoring Resume Examples & Samples

Advanced degree in behavioral/social sciences, biostatics, public health, or related field
At least 5-8 years’ M&E experience in senior-level positions of large, complex international health sector development programs
Demonstrable skills and experience in development of M&E tools, data analysis, data use, and assessments
Extensive knowledge of qualitative and quantitative methodologies and utilization of statistical software
Working knowledge and experience utilizing USAID-funded M&E systems highly preferred
Ability to convey results to non-technical stakeholders, and to generate interest in the use of MEL results and help staff to make programmatic improvements
Proven track record of successfully managing high-performing teams to achieve results
Experience working with USAID, Global Fund, or other donors supplying healthcare commodities highly preferred
Demonstrated leadership, versatility, and integrity
Excellent verbal and written English communication and presentation skills, with demonstrated ability to write technical reports, are required; fluency in a second language is highly desirable

245

AML Monitoring Team Lead Resume Examples & Samples

Ensure that all the investigations of customers and accounts at L2 are conducted within the timeframe and the required quality (360 guideline)
Present to AML Cases Committee those investigations that are considered potential SARs in order to take decisions about final reports to the local authority
Review and authorize automated and manual alerts related to all business segments and document its rationale for closing it
Review SARs to be sent to the regulator to ensure quality in its content and are sent to the regulator within the timeframe
Coordinate the AML Committee with Legal, business representatives and control areas in order to review client exits and reputational risks
Ensure that local procedures / regulations are followed on the analysis process as well regional / global procedures and regulations
Provide training to AML Monitoring Analysts over AML typologies, procedures, financial products/services, etc
Monitor alerts escalation volume to assess the capacity for attending it within required timeframe and escalate possible issues on this matter
Monitor analysts performance in order to establishes root causes, take timely decisions and avoid backlogs
Participate in regular meetings with AML HUBs in order to coordinate and improve the alert escalation process

246

Electronic Flow Monitoring Developer Resume Examples & Samples

Work involves Java spring framework, multi-threading and service oriented architecture based development
Work on enhancement and bug fix of the application
Integration and consolidation with strategic applications
Work closely with BA to understand requirement, QA to test, and RTB to roll out release
Provide DEV support for Prod and UAT environments
Strong experience in core java development with a good understanding of the inner workings of the JDK and JVM
Familiarity with Spring IOC, Hibernate, RDBMS, Linux, shell scripting, Maven, middleware technologies such as Tibco or Solace
Knowledge of Perforce, SVN or other version control tools
Ability to build strong relationships with other teams across the regions
Ability to work under pressure and manage competing priorities

247

Monitoring Resume Examples & Samples

Provide technical leadership to the development and implementation of the project’s MERL framework and develop methodologies that will measure expected results within and across all MNH technical areas and innovations
Master’s degree or PhD in public health, research, epidemiology, public policy, communications and/or other relevant experience
Minimum of 8 years’ experience in monitoring, evaluation, research and learning in middle income (lower and/or upper middle income) countries, preferably in the health sector in Indonesia
Demonstrated understanding of monitoring and evaluation systems and frameworks, Problem-Driven Iterative Adapation (PDIA), Colloborating, Learning and Adapting (CLA) approaches and theory of change/causal pathway methodologies, preferably in the context of USAID
Experience in designing and implementing a monitoring and evaluation system that can capture information at the Flagship MNH Activity level as well as at the individual local solution level
Track record of peer reviewed journal articles, preferably in the area maternal and neonatal health in Indonesia
Experience in leading processes to review and analyze global and local evidence to inform the establishment of in country priorities for program and policy action
Exceptional management, communications and presentation skills, strong teamwork and effective cross-cultural interpersonal skills
Excellent ability to write and edit reports in English and basic computer skills (word-processing, spreadsheets, and databases) are required
Must be able to work collaboratively (across time zones and cultural boundaries), be flexible and have capacity to multi-task
Ability to interact effectively with all levels of internal and external clients
Fluency in written and spoken English and Bahasa Indonesia is required

248

Cash Monitoring Specialist Resume Examples & Samples

Reconciliation of cash transactions and control of significant cash movements
Contribute to the effectiveness of daily operations in your area
Guarantee escalation of problems to head of department / local management
Contribute to the delivery of operational service levels agreed with clients (internally and externally)
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Complete “monthly reporting” and deliver them on time

249

Linux Monitoring Admin Resume Examples & Samples

Participate in 24x7 shifts
Provide remote infrastructure support for our SaaS, PaaS, IaaS products across globally distributed data centers
Automate OS and application deployments using tools such as WDS, Cobbler and Puppet
Conduct regular patch management and system maintenance to ensure the health of platforms/servers
Set up health checks for systems & applications in monitoring tools like Zabbix, Nagios, SolarWinds etc
Troubleshoot and fix issue meeting SLA’s and operational standards
Manage incidents and escalations as per policies/procedures to meet incident management and uptime SLAs
Liaise with engineering teams for RCA's, permanent resolutions on issues using tickets and chat conference rooms
Identify repetitive tasks and automate using Bash / Ruby / Perl
Contribute to operations handbook
Investigate and assess alerts for hardware and schedule replacement or tests
Initiate emergency maintenance as needed for failed/failing hardware (drives, RAID controllers, power supplies, etc)
Provide guidance to Live Monitoring Administrators regarding hardware status/health, complicated server health analysis
Ensure smooth hand-offs between shifts
Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other teams
Linux/Unix fundamentals, File Systems troubleshooting and Basic understanding of the various tools / services that are available by default with the Operating system
Understanding of various distributions nuances (RHEL/Centos/Debian/Ubuntu etc), Package management etc
Networking experience including packet decoding, layer 2 switching basics and a good understanding of the OSI model
Good understanding of concepts like DNS, HTTP, TCP/UDP
Hands on experience in RAID / DAS / SAN / NAS
Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc
Familiar with Firewall tools like iptables, CSF, LFD
Intermediate level skills in managing database servers running MySQL
Intermediate level skills with GIT / CVS or any other versioning system
Intermediate level skills with Scripting/Programming in Bash/PERL/Ruby/Python/Go/PHP (any) and a fair understanding of regular expressions
Good troubleshooting skills
2-6 years in a UNIX-based large-scale web operations role
Experience with MS-SQL , PostgresQL etc
Experience with Graphite, Ganglia, Zabbix, nagios, collectD, SolarWinds etc
Knowledge in DDoS mitigation tools like Arbor etc
Previous experience working with geographically-distributed coworkers
Previous work experience on a 24x7 team
Experience with Scrum, Lean or Agile product development is a strong plus
Knowledge of Virtualization concepts
Working experience with metric collection of servers and applications
Advanced skills troubleshooting Hardware Raid controllers on Dell, LSI & Adaptec
Basic experience with configuration management tools like Puppet, Chef, or Ansible
Knowledge in Project Management Tool like JIRA/Confluence
Knowledge in WHM / cPanel and WHMCS
Familiar with business processes around finance, billing, customer and relationship management
Familiar with working in a PCIC/SOX-compliant environment and how to design/ follow procedures as well as write documentation to maintain compliance is a plus

250

Integration Monitoring Lead Resume Examples & Samples

Act as lead in designing and implementing our highly scalable, fault-tolerant multi-tiered enterprise class monitoring & analytics solution
Create functional and technical design deliverables including design specifications, architecture diagrams, data definitions, alarm dictionaries, and API/integration specifications
Provide input to technical implementation and user guides
Lead and participate in requirements meetings and design sessions, and responsible for identifying and documenting non-functional requirements and technical constraints
Ability to travel between 25% and 40% over the course of the project
7 to 10 years of experience with enterprise monitoring in either a hosted environment or SaaS model
Thorough understanding of monitoring systems including AssureNow OR; Solarwinds OR; New Relic OR; AppDynamics. (Strong preference is AssureNow because that’s what’s being implemented)
Experience working with log aggregation tools like Splunk OR; Sumologic OR experience working with Synthetic Transaction tools like: AppNeta OR; Dynatrace OR; Riverbed
Experience developing processes, procedures and or automated scripts for various alerts observed in monitoring tools
In-depth knowledge of and experience with the following modules (preferably in AssureNow/Monolith)
Performance, Service and, Fault Management
Device Integration (API, SNMP, ICMP, HTTP Link, DB Query), and event correlation
Monitoring metrics including but not limited to: CPU Load Monitoring, Memory Utilization, Availability, Packet Loss
Software development languages and platforms, preferably Java/J2EE and Ruby
Enterprise level application environments, such as J2EE application servers, Web servers and databases
Advanced to Expert knowledge of OS and application diagnostic tools
Web service technologies, protocols and patterns and architecture patterns such as RESTFul and SOAP-based web services

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